BUSINESS DEVELOPMENT MANAGER
9 days ago
Midland Park
Job Description Must be located in New Jersey! Our company is looking for a hard-working dedicated person to join one of our amazing teams. Come work for a rapidly growing company. Northeast Power Dry was founded in 1996, with a mission to serve our community through our company values and providing safe and results-oriented solutions. We are guided by our core values: trustworthiness, leadership, passion, acceptance, and dedication. This enables us to create remarkable employee and customer experiences. We strive to provide a great work environment with a positive culture What We Offer (Our Benefits) Health & Wellness • Comprehensive medical, dental & vision insurance (some plans fully company-paid), • 401(k) with company match up to 4%, • Competitive base pay + performance bonuses / uncapped commission (if sales), • Weekly pay (for hourly/salary/ field roles), • Travel reimbursement for work-related trips, • Paid Time Off (PTO), • Paid holidays + 1 floating holiday, • Sick time that carries over year to year, • Paid training and certification support, • Opportunities for advancement and career growth, • Company vehicle, gas card & iPad (for field roles) This position combines strategic leadership, market development, and hands-on coaching to expand Northeast Power Dry footprint within the plumber channel. The ideal candidate has a proven background in business development, B2B relationship management, and field team leadership within service-based industries. Key Responsibilities Team Leadership & Development • Manage, coach, and develop Business Development Representatives., • Conduct weekly one-on-ones, pipeline reviews, and ride-alongs to ensure BDRs execute core outreach and activation playbooks., • Foster a culture of accountability, urgency, and relationship excellence aligned with Northeast Power Dry and HighGround values., • Partner with recruiting and training teams to hire and onboard new BDRs as the market grows. Market Strategy & Growth • Build and execute market expansion strategies targeting high-value plumber partners throughout the assigned territory., • Analyze territory performance, partner data, and competitive trends to refine local strategies., • Collaborate with marketing to develop plumber-focused campaigns, appreciation events, and partner activations., • Ensure the market maintains a balanced pipeline of prospective, active, and retained partners. Operational Excellence • Oversee CRM performance and data integrity in Luxor CRM for assigned territories., • Monitor referral flow through DASH, ensuring operational handoffs meet service SLAs and partner expectations., • Report weekly metrics to senior leadership, including activity, referral volume, conversion, and retention., • Partner cross-functionally with operations, marketing, and finance to optimize lead-to-job performance. Partnership Management • Maintain relationships with key regional and high-volume plumber partners., • Support field reps in executing joint marketing activities, lunch-and-learns, and training sessions., • Resolve escalated partner issues swiftly, ensuring satisfaction and long-term loyalty., • Team Performance – BDR productivity metrics (outreach, activations, conversion rates), • Revenue & Pipeline – Referral-to-job conversion %, partner-driven revenue, market growth rate, • Partner Retention – Repeat referral rate, partner satisfaction (NPS or equivalent), • Operational Discipline – CRM accuracy, timely reporting, adherence to playbooks, • 4–6+ years in business development, field sales, or partnership management., • 2+ years of people management experience, preferably in multi-location or regional roles., • Exceptional leadership, coaching, and analytical skills., • Ability to travel throughout the assigned territory as needed Preferred Qualifications • Experience developing referral networks and channel strategies., • CRM proficiency (Luxor CRM experience strongly preferred) and familiarity with DASH., • Knowledge of restoration processes, insurance workflows, and TPA systems., • Proven ability to create scalable processes and training programs for field teams and strong background in home services, restoration, plumbing, or construction industries., • Strategic Leadership – Guides and motivates teams toward measurable growth goals., • Relationship Builder – Cultivates strong, trust-based partnerships with external stakeholders., • Accountability & Ownership – Sets high standards for self and team performance., • Analytical Thinking – Leverages CRM and performance data to drive strategic decisions. #INDHG