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Job Description POSITION: Home Study/Post-Release Services Case Manager REPORTS TO: Case Management Supervisor, Regional Supervisor CLASSIFICATION: Full Time STATUS: Exempt SALARY: 55,000-57,000 Position Summary: The “Home Study/Post Release Services” program (“HSPRS”), operated by Lutheran Immigration and Refugee Service (“LIRS”), provides supportive services to unaccompanied immigrant children after release from ORR custody. Reporting to LIRS’s Regional Supervisor and LSSNY’s Case Management/Personnel Supervisor, the HS/PRS Case Manager will conduct home studies, case management and supportive services to unaccompanied immigrant children once they are released to their sponsors in the New York metro area. Key Areas of Responsibility: · Conduct home visits and phone contacts with the dual purpose of assessing safety and suitability of child’s placement with their caregiver (sponsor) and connecting child to services in the community to address risk factors. · Ongoing case management with a focus on screening and making appropriate referrals to address child’s needs in the following domains: Placement issues, safety issues, education, health, mental health, legal/immigration proceedings, substance abuse, independent living, criminal/juvenile justice, child enrichment activities. · Provide crisis intervention services directly, as needed, or connect family to services to ensure minor’s safety and well-being in a crisis situation. · Submit detailed and thorough documentation in compliance with LIRS policies and procedures. · Apply social work best practices for thorough assessments of child’s progress and services provided. · Maintain regular and timely communication with supervisor around any issues concerning the child’s safety, stability, or well-being in the placement. · Participate in ongoing supervision. · Other duties as assigned. Education: · Bachelor’s Degree in Social Work, Psychology, or Sociology, or other social service field, with particular focus on child and adolescent development required Skills & Abilities: · FLUENCY IN SPANISH REQUIRED · At least 1 year of experience with child welfare programs required · Knowledge of community resources and ability to connect families to community services · Excellent clinical and crisis intervention skills · Excellent verbal and written communication skills · Critical assessment and analysis skills · Ability to manage time effectively, multi-task, determine priorities, and work independently · Ability to do home visits up to 70% · Knowledge of and experience working with refugee or immigrant children preferred · Cross-cultural or international experience preferred · Knowledgeable about ACS/OCFS regulations governing disciplinary actions a plus · Proficiency in Microsoft Office applications Special Position Requirements · Valid driver’s license required · Must be able to pass an FBI background check as well as a CA/N check for every state in which they have resided in the last five years. · Hybrid remote/in office work DATE REVISED: 5/21/2024

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” The salary range for this position is $48,000-$55,000 annually QSAC is Hiring! Our Day Habilitation program is looking for a dedicated and enthusiastic Qualified Intellectual Disability Professional (QIDP) to support its Day programs at one of our sites in Queens and Long Island. This rewarding position is part of the OPWDD regulations for QSAC Day programs. Responsibilities Assessment & Observation • Assess individual’s to determine the habilitation needs, • Develop and supervise the implementation of the Staff Action Plan (SAP)/Residential Habilitation Plan (RHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the integration of services and make changes in the objectives of the SAP (RHP/IPOP), • Analyze the data based on the execution of the RHP to monitor the progress of individuals and write the monthly progress notes, • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Ensure the quality of staff in delivering and providing the necessary supports and supervision to each individual served by providing supervision, coaching, training, etc., • Maintain contact with the individual’s family, Care Manager, Behavior Intervention Specialists, Day Program, treatment centers, and other QSAC programs to ensure continuity of services, • Bachelor’s Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology or related field required, • One (1) year experience working directly with people with intellectual disability or individuals with physical and/or developmental disabilities and co-morbid psychiatric diagnoses, • Knowledge about the “Level of Care Eligibility Determination” (LCED), • Proficiency in Microsoft Office, • Able to work a flexible schedule, • Possess a valid driver’s license, • General knowledge of theories and methods of applied behavior analysis (ABA) process, teaching strategies, assessments, and goal development, • Ability to safely assist lifting individuals of various weights & 20 lb item QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. INDCLINIC To Apply: Please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring for our Day Habilitation program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our QIDPs and Direct Support Professionals (DSP) in the Day Habilitation Program. We have openings in Queens Village, Jamaica, Astoria, and Manhattan Locations. The salary range for this position is $52,000-60,000 annually. Job Responsibilities Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Ability to safely assist lifting individuals of various weights & 20 lb items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Match, • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: please send resume to INDMISC

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring for our Day Habilitation program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our QIDPs and Direct Support Professionals (DSP) in the Day Habilitation Program. This position is considered a “floater” role and must be able to travel to different QSAC’s various locations throughout New York City and Long Island. The salary range for this position is $52,000-$60,000 annually. Monday to Friday Day Hours Job Responsibilities This position is considered a “floater” role and you must be able to travel to different QSAC’s locations which are not all accessible by public transit. Personal vehicle is required for this position. Travel reimbursement for mileage and tolls is possible when applicable. Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Ability to safely assist lifting individuals of various weights & 20 lb items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. QSACHP1 To Apply: please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring for our Day Habilitation program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our QIDPs and Direct Support Professionals (DSP) in the Day Habilitation Program. We have openings in Queens Village, Bellerose, Hewlett, Melville and the Bronx! The salary range for this position is $52,000-$60,000 annually. Job Responsibilities Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Ability to safely assist lifting individuals of various weights & 20 lb items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: please send resume to #ZR

Job DescriptionSalary: $90,000-$100,000 Program Director Summary: The Program Director is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Program Director is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” The salary range for this position is $52,000-$60,000 annually Behavior Intervention Specialists - Position Job Summary QSAC is hiring Behavior Intervention Specialists (BIS) across QSAC Program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our Direct Support Professionals (DSP) in the Day Habilitation Program, Residential Program and Family Services. BIS - Day Habilitation Program - We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our Direct Support Professionals (DSP) in the Day Habilitation Program. (Monday – Friday shifts available at one of our 12 Day Hab locations, depending on need and availability) BIS - Residential – Behavior Intervention Specialists (BIS) for the Residential program must be able to travel to assigned residential locations in Manhattan, Bronx, Queens and Long Island locations. As a BIS you will provide functional behavioral analysis and behavior/psychological assessments, develop and monitor behavior support plans and assist with the development and implementation of individual goals. These roles can have some flexibility in start and end times, with weekly office hours. Please Note: These roles have some autonomy, but the BIS is required to drive and travel to assigned QSAC locations. BIS - Family Services Behavior Intervention Specialists (BIS) provide 1 to 1 services in the individual’s home and community. Applicants should have knowledge of Applied Behavior Analysis (ABA). The BIS will work with the individual, family and Direct Support Professional (DSP) staff to develop and monitor Person Centered Service Plans to assist the individual in achieving their personal goals. Positions are available in the Bronx, Brooklyn, Manhattan, Queens and Long Island. The position requires traveling to the individual’s home and other locations in the community. Flexible schedule which requires some evening and weekend hours. Please Note: QSAC requires Master degree requirements for BIS candidates for Day Hab and Residential programs, we can consider candidates with Bachelor degrees for the Family Services department and QIDP roles! Overall Job Responsibilities Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Attention to detail collaboration with a calm demeanor is essential, • Strong written and communication skills are essential, • Ability to safely assist lifting individuals of various weights & 20 lb. items., • Ability to multitask and work in a fast paced environment is required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Defensive Driving pay incentive (for positions that require driving), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match, • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC! To Apply: please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring for our Residential Program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our QIDPs and Direct Support Professionals (DSP) in the Residential Program. We have an opening at the Jamaica location. The salary range for this position is $52,000-60,000 annually. Job Responsibilities Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in the QSAC Residential Program in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • Or Currently enrolled in a Master's program in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Ability to safely assist lifting individuals of various weights & 20 lb items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Match, • Paid Training in the field of human services and ABA, • BCBA/LBA supervision available, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: please send resume to INDMISC

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring for our Day Habilitation program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our QIDPs and Direct Support Professionals (DSP) in the Day Habilitation Program. We have openings in Bellerose, Hewlett, Melville and the Bronx! The salary range for this position is $52,000-$60,000 annually. Job Responsibilities Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Vaccination required, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Ability to safely assist lifting individuals of various weights & 20 lb items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. QSACHP1 To Apply: please send resume to

Job Description Care Coordinators are a member of an interdisciplinary team to provide care coordination to a caseload of severely mentally ill adults (as well as Children's Division) with multiple medical co morbidities and/or co-occurring substance abuse disorders. Advocate for and support the client, engage with community agencies/health care providers and others on his/her behalf to ensure access to services needed to increase wellness self-management and reduce emergency room visits and/ or hospitalizations. Responsibilities: • Provide clinical support to the Team by providing consultation, education information around conditions, interventions, resources to maintain focus on outcomes and best practices., • Conduct initial and ongoing assessments of clients to document strengths, needs, goals and resources., • Maintain documents, records, and other related reports in an organized, timely and accurate manner as per policy and procedure., • Provide face-to-face outreach, engagement and service planning in the field., • Act as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan., • Provide crisis intervention and follow-up., • One (1) year of related human services experience required in providing direct services to clients diagnosed with severe mental illness, HIV/AIDS or other disabilities, in order to link them to a broad range of services essential to successfully living in the community., • You must have the ability and willingness to regularly travel, in some instances with clients in Agency vehicle to many locations using various modes of reliable and safe transportation., • Knowledge of Medicaid, Social Security, and other entitlements, • Competitive Salary, • Medical/Dental, • 401k (with company match), • Profit Sharing, • Employee Referral Program, • Lunch and Learn Workshops, • Supplemental Benefits, • Paid Time off Job Type: Full-time; Salaries Start at $44,000 per year #ZR Company DescriptionNew Horizon Counseling Center now serves a diverse population throughout Queens, Brooklyn, & Nassau/Suffolk. New Yorkers who have multiple comorbidities, such as chronic medical conditions often complicated by substance use and mental health disorders. Our clients experience significant barriers to access of behavioral and medical services due to a multitude of social and economic factors. By addressing these factors, New Horizon Counseling Center helps empower individuals to remain more engaged in their care, thereby reducing preventable hospitalizations and emergency care. Empowering Individuals & Strengthening Communities. We take an empathetic approach by always treating our clients with a caring culturally sensitive approach, then assess their readiness for behavioral change and provide a clear path to obtainable goals. Through our comprehensive array of programs, we provide an integrated, person-centered continuum of care. The foundation of our programs is laid with our Core Values.New Horizon Counseling Center now serves a diverse population throughout Queens, Brooklyn, & Nassau/Suffolk. \r\nNew Yorkers who have multiple comorbidities, such as chronic medical conditions often complicated by substance use and mental health disorders.\r\n\r\nOur clients experience significant barriers to access of behavioral and medical services due to a multitude of social and economic factors. By addressing these factors, New Horizon Counseling Center helps empower individuals to remain more engaged in their care, thereby reducing preventable hospitalizations and emergency care.\r\n\r\nEmpowering Individuals & Strengthening Communities.\r\n\r\nWe take an empathetic approach by always treating our clients with a caring culturally sensitive approach, then assess their readiness for behavioral change and provide a clear path to obtainable goals.\r\n\r\nThrough our comprehensive array of programs, we provide an integrated, person-centered continuum of care. \r\nThe foundation of our programs is laid with our Core Values.

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” The salary range for this position is $48,000-$55,000 annually QSAC is Hiring! Our Day Habilitation program is looking for a dedicated and enthusiastic Qualified Intellectual Disability Professional (QIDP) to support its Day program at our Melville location. This rewarding position is part of the OPWDD regulations for QSAC Day programs. Responsibilities Assessment & Observation • Assess individual’s to determine the habilitation needs, • Develop and supervise the implementation of the Staff Action Plan (SAP)/Residential Habilitation Plan (RHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the integration of services and make changes in the objectives of the SAP (RHP/IPOP), • Analyze the data based on the execution of the RHP to monitor the progress of individuals and write the monthly progress notes, • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Ensure the quality of staff in delivering and providing the necessary supports and supervision to each individual served by providing supervision, coaching, training, etc., • Maintain contact with the individual’s family, Care Manager, Behavior Intervention Specialists, Day Program, treatment centers, and other QSAC programs to ensure continuity of services, • Bachelor’s Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology or related field required, • One (1) year experience working directly with people with intellectual disability or individuals with physical and/or developmental disabilities and co-morbid psychiatric diagnoses, • Knowledge about the “Level of Care Eligibility Determination” (LCED), • Proficiency in Microsoft Office, • Able to work a flexible schedule, • Possess a valid driver’s license, • General knowledge of theories and methods of applied behavior analysis (ABA) process, teaching strategies, assessments, and goal development, • Ability to safely assist lifting individuals of various weights & 20 lb item QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. INDCLINIC To Apply: Please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring for our Day Habilitation program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our QIDPs and Direct Support Professionals (DSP) in the Day Habilitation Program. We have openings in Bellerose, Hewlett, Melville and the Bronx! The salary range for this position is $52,000-$60,000 annually. Job Responsibilities Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Ability to safely assist lifting individuals of various weights & 20 lb items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. QSACHP1 To Apply: please send resume to #ZR

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” The salary range for this position is $48,000-$55,000 annually Responsibilities Assessment & Observation • Assess individual’s to determine the habilitation needs, • Develop and supervise the implementation of the Staff Action Plan (SAP)/Residential Habilitation Plan (RHP) goals and the Individualized Protective Oversight Plan (IPOP), • Monitor the integration of services and make changes in the objectives of the SAP (RHP/IPOP), • Analyze the data based on the execution of the RHP to monitor the progress of individuals and write the monthly progress notes, • Attend Life Plan (Individualized Service Plan) meetings (Annual review and 6-month review), monthly staff meetings, and Interdisciplinary Team (IDT) meetings, • Ensure the quality of staff in delivering and providing the necessary supports and supervision to each individual served by providing supervision, coaching, training, etc., • Maintain contact with the individual’s family, Care Manager, Behavior Intervention Specialists, Day Program, treatment centers, and other QSAC programs to ensure continuity of services, • Bachelor’s Degree in one of the following professional categories (including, but not limited to) human services, sociology, special education, rehabilitation, counseling, psychology or related field required, • One (1) year experience working directly with people with intellectual disability or individuals with physical and/or developmental disabilities and co-morbid psychiatric diagnoses, • Knowledge about the “Level of Care Eligibility Determination” (LCED), • Proficiency in Microsoft Office, • Able to work a flexible schedule, including weekends, • Possess a valid driver’s license, to visit multiple work locations, • General knowledge of theories and methods of applied behavior analysis (ABA) process, teaching strategies, assessments, and goal development, • Ability to safely assist lifting individuals of various weights & 20 lb item QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits Our benefits go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Discretionary Employer Match, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. INDMISC To Apply: Please send resume to

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!” Job Summary QSAC is hiring for our Baldwin Day Habilitation program! We are looking for committed and energetic Behavior Intervention Specialists (BIS) who will conduct, assess and develop behavior support plans, address challenges and train our QIDPs and Direct Support Professionals (DSP) in the Day Habilitation Program. The salary range for this position is $52,000-$60,000 annually. Job Responsibilities Behavior Intervention, Assessments & Analysis • Maintain coordination of active treatment services for people being supported in QSAC Day Habilitation programs in accordance with OPWDD regulations, • Develop/Monitor/Assess monthly goals and objectives to teach the valued outcomes outlined in Life Plans, • Write/Design and revise all individual goals and observe goals implementation by Direct Support (DSP) Professionals, • Maintain clinical paperwork as regulated by New York State (OPWDD) regulations, • Provide written goal summary for and participate in interdisciplinary meetings, • Review data collected and provide monthly updates on progress, • Track due dates for required documents and reports, • Provide training to Direct Support Professionals (DSP) on skills and techniques to support people with autism by implementing the principles of applied behavior analysis (ABA), • Provide direct instruction for goal implementation and proactive and reactive strategies, • Assist with arrival and dismissal, fire drills and assist/support when typical staffing ratios are low, • Collaborate with program supervisors and help with staff disciplinary actions when necessary, • Ensure effective communication regarding behavioral issues of individuals, • Complete staff observations and provide feedback, • Participate and work as part of interdisciplinary team, • Maintain an open, friendly, professional relationship with all staff and families. Set up meetings to resolve outstanding issues, as needed, • Be an advocate for improvement in to all facets of the program, • Master's degree in one of the following human services professional fields (including, but not limited to sociology, special education, rehabilitation, counseling or psychology) required, • 1-2 years’ experience and training in applied behavior analysis (ABA) supports for people with autism highly preferred, • General knowledge of theories and principles of behavioral analysis, assessments and goal development preferred, • Experience supporting people with intellectual disabilities/autism required, • Clean and valid Driver’s license is required, • Ability to safely assist lifting individuals of various weights & 20 lb items required QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC’s benefits are terrific and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Competitive salary, • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $1 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff) Start with 24 days annually, • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Paid Training in the field of human services and ABA, • Opportunities for career advancement Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. To Apply: please send resume to QSACHP1

Bachelor's degree is preferred, and at least an Associate's degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required.

Master's degree or PhD preferred, including degrees in public policy, sociology, education, public health, Asian American studies, ethnic studies, or a related field.

Job Description PRIMARY FUNCTION/PURPOSE: The Housing Specialist is responsible for all facets of client case management as it relates to a client's efforts to secure permanent housing. The Housing Specialist will use HPD incentives for finders’ fees to brokers and owners, and develop contacts with both not-for-profit and for-profit housing developers. This role is responsible for ensuring that all clients are familiar with New York City Housing Authority (NYCHA) forms and procedures, as well as the procedures for all other housing programs offered. This role is responsible for working at our Liberty location in Jamaica, NY to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree or an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is strongly preferred, and at least a High School Diploma/GED is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Valid New York State driver’s license and an insurable driving record is required, • Excellent written and verbal communication skills, • Excellent interpersonal skills and must be computer literate in Microsoft Office ESSENTIAL DUTIES AND RESPONSIBILITIES: • Must fully understand the New York City Department of Homeless Services – Client Responsibility Procedures, and be able to explain it to clients during the Housing Intake, • Must ensure that all clients sign the “Permanent Housing Agreement” form within 10 days of their arrival, • Maintain open lines of communication with the Director of Social Services and Case Managers to resolve any issues that might prevent a client from securing permanent housing, • Ensure all clients are completing and returning the “Apartment Review” and/or the “Client Apartment Rejection Form”, • Inform all clients of their responsibility to “visit/view two (2)” apartments per week and support this with documentation, • Ensure all relevant housing applications are fully completed within 90 days of a family becoming eligible for shelter services, forwarded to their designated destinations on-time, and that a copy is maintained in the case record, • Utilize the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) to complete family intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc., • Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to ensure that all information is updated in the system in a timely fashion as required by DHS, • Document and follow-up on all housing appointments and permanent housing applications, • Verify all housing rejections, including the reason for such rejection, • Accompany a family on housing searches when appropriate, • Provide on-going housing education to clients through workshops and/or individual counseling, • If applicable, provide clients with a list of suitable available apartments in a location consistent with a client's “Domestic Violence” status, and advise clients of their responsibility for seeking additional apartments on their own, • Meet and/or exceed the Housing Placement Goals set by the New York City Department of Homeless Services, • Review the DSS/APD Housing placements and projected placements weekly, • Complete reports as required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionSalary: $70k-85K DOE Director of Social Services Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single mens, womens or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem-solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists Coordinate all case management services, including assessments and development and implementation of service plans Ensures that staff appropriately identifies the needs of the clients, provides appropriate referrals and ensure case managers follow up with resources Ensure assessments, service plans, and interactions with the clients are appropriately documented. Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs Ensure all reports are submitted accurately and in a timely manner Responsible for ensuring monthly housing targets are met Monitor demographic reports to ensure consistency with ILP compliance Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals Organize onsite and offsite training opportunities for professional development of staff Facilitate weekly meetings with social service staff to address client issues and progress Ensure adherence to all requisite regulations and DHS policies and procedures Act as a liaison with other department directors Provide crisis intervention and stabilization as needed **This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice. Professional & Personal Qualifications: Masters degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience Bachelors degree in Human Service, or related field with 4+ years of direct social service experience Associates degree with 6 plus years of direct social service experience Ability to work some evenings and occasional weekends as needed Excellent and demonstrated writing ability Fluent in English and Spanish a plus Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred Advanced knowledge of MS Word, Excel and database management skills. Knowledge of community resources Ability to solve problems, make decisions, resolve conflicts and listen Ability to deal calmly in crisis situations Proven ability to work collaboratively well with diverse groups Proven ability to handle multiple tasks effectively under pressure Strong organizational skills, detail-oriented, and efficient Maturity, integrity, and sound judgment

Job Description Title: Housing Specialist – Tier 1 Location: Jamaica (Queens), New York Salary Range: $31.87 per hour (effectively $58,000 per year) Status: Full-time (35 hours), Non-exempt Summary: The successful candidate will be responsible to provide housing services to help clients understand and overcome personal or social issues affecting their housing. The housing specialist will cooperate with case managers and legal staff to develop service plans for clients to ensure permanent and stable housing and access to community sources. The specialist will be encouraged to be cross trained and have an understanding of the job functions within the Housing Services Department. Responsibilities: The Housing Specialist is responsible for, but not limited to: • Collaborate with program participants to develop service plans that correlate with resolving presenting problems and obstacles to maintaining housing stability, • Assist in client intake, service planning, advocacy and referral services in the absence of a case manager, • Maintain weekly or bi-weekly contact with clients to follow-up on service plan, • Maintain records monitor case progress and enter case related information into Legalserver Database, • Conduct and/or participate in housing related activities and workshops, • Assist participants with obtaining and reinstating benefits, • Assist participants in identifying financial resources, • Advocate and submit applications for rental assistance grants through charitable organizations, • Compile and submit packages to HRA for Rental Assistance Grants (Exceptions to Policy) and One Shot Deals, • Make appointments with landlords and other housing agents to ensure individuals have housing leads in the event relocation from current housing is required, • Work collaboratively with legal services staff to identify client readiness on legal proceedings, • Treat all clients, visitors and employees with kindness, respect and dignity, • Enforce facility rules and regulations to maintain compliance, • Attend staff meetings and serve on committees as required, • Maintain confidentiality and professionalism, • Time management and prioritization, • Maintain awareness of new trends and development in social services and related fields, • Baccalaureate degree in Social Work, Psychology, Sociology, or related field with 0+ years of direct social service experience, • Associate degree in Human Service, or related field with 2+ years of direct social service experience preferred but not required, • High School Diploma/General Equivalent Diploma with 4+ years of direct social service experience preferred but not required, • Knowledgeable of the plight of the homeless and special needs populations, • Knowledgeable of case work/case management methodologies, • Commitment to the mission of the NAICA, Inc., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment Physical Requirements: • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 20 pounds., • Must be able to travel to multiple NYC sites as needed. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description Director of Social Services for Homeless Shelter Summary: The Director of Social Services is responsible for the overall management and direction of a comprehensive program of social services for a single men’s, women’s or family shelter with the goal of expeditious placement of residents into permanent housing and providing assistance in becoming self-sufficient. Services include assessments, counseling, service planning, and developing and monitoring linkages with programs that provide entitlements and medical, educational, substance abuse, employment, and mental health services. educational, substance abuse, employment, and mental health services. He/she will oversee the day-to-day operation of social services at the work site. He/she will need to work collaboratively with other on-site departments to facilitate effective methods of problem solving and the alignment of strategies. Responsibilities: The Director of Social Services is responsible for, but not limited to: • Provide and ensure delivery of quality services to all clients through direct supervision of a team of Case Managers, Housing Specialists, Recreational Specialist, Social Service Supervisors, Program Coordinator and Employment Specialists, • Coordinate all case management services, including assessments and development and implementation of service plans, • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensure case managers follow up with resources, • Ensure assessments, service plans and interactions with the clients are appropriately documented., • Act as the point person with subcontractors and/or service providers including, but not limited to, medical providers, mental health providers, substance abuse providers and employment services providers, • Identify changing program needs and program gaps and develop new services, service directions, and/or programs to meet client needs, • Ensure all reports are submitted accurately and in a timely manner, • Responsible for ensuring monthly housing targets are met, • Monitor demographic reports to ensure consistency with ILP compliance, • Ensure all employees in Social Services department receive all mandated training and any courses which are indicated for additional professional growth and development as a department or as individuals, • Organize onsite and offsite training opportunities for professional development of staff, • Facilitate weekly meetings with social service staff to address client issues and progress, • Ensure adherence to all requisite regulations and DHS policies and procedures, • Act as a liaison with other department directors, • Provide crisis intervention and stabilization as needed Professional & Personal Qualifications: • Master’s degree in Social Work, Psychology, Sociology, or related field with 2+ years of direct social service experience, • Bachelor’s degree in Human Service, or related field with 4+ years of direct social service experience, • Associate’s degree with 6 plus years of direct social service experience, • Ability to work some evenings and occasional weekends as needed, • Excellent and demonstrated writing ability, • Fluent in English and Spanish a plus, • Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred, • Advanced knowledge of MS Word, Excel and database management skills., • Knowledge of community resources, • Ability to solve problems, make decisions, resolve conflicts and listen, • Ability to deal calmly in crisis situations, • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment

Job Description Title: Case Manager - Asylum Shelter Location: TBD Pay Range: $24.72 per hour (effectively $45,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are looking for a compassionate and dedicated Asylum Shelter Case Manager to join our team, providing essential support to individuals seeking asylum. In this role, you will offer comprehensive, person-centered, and strengths-based services to a caseload of approximately 20-25 asylum-seeking clients. Your primary objective is to empower these individuals, helping them navigate the complexities of the asylum process while fostering a sense of belonging within the community. Collaboration with colleagues is crucial to meet the unique needs of your caseload and achieve NAICA's core purpose, values, and vision. Asylum shelters are exempt from DHS housing placement performance measures. Primary Job Responsibilities/Duties: The Asylum Seeker Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments with a focus on addressing critical needs specific to asylum seekers., • Utilizing assessment tools, such as CARES, tailored to identify support service requirements unique to the asylum-seeking population, and making immediate referrals., • Providing orientation to clients about the shelter program, the asylum process, and the potential consequences., • Developing Individualized Living Plans (ILPs) in close collaboration with other Social Service providers, ensuring tailored support services that align with the asylum journey., • Assisting clients in understanding and accessing the asylum process and related resources., • Completing psycho-social assessments within the first 30 days of intake, with sensitivity to the asylum-seeking experience., • Monitoring and tracking client progress, addressing the specific challenges faced by asylum seekers., • Empowering clients to actively participate in their own asylum planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed) to address their unique circumstances and emotional needs., • Collaborating with legal and advocacy organizations to ensure clients receive necessary support during their asylum proceedings., • Referring clients to relevant organizations specializing in asylum-related legal assistance., • Connecting clients with culturally sensitive resources to aid in their adjustment and integration into the community., • Maintaining thorough client files, documenting conversations, warnings, and progress reports while preserving the utmost confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Establishing strong partnerships with asylum-focused community organizations to facilitate referrals and support services., • Escorting clients to asylum-related appointments and hearings, providing emotional support throughout the process., • Facilitating suitable housing placements and connecting clients with culturally competent housing resources., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field., • Associate degree in human services or a related field with a minimum of 2 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 4+ years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while respecting the unique experiences of asylum seekers., • Proficiency in navigating asylum-specific community resources and understanding the complexities of the asylum process., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Bilingual (Spanish, French, Creole, or other languages) preferred., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job Description PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our Union Hall location in Jamaica, Union Hall Street to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate helping relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, in order to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description Overview Since inception in 2004, BI Incorporated has operated ISAP for the Department of Homeland Security (DHS) and U.S. Immigration and Customs Enforcement (ICE) and Enforcement and Removal Operations (ERO). ISAP is an essential part of ERO, providing intensive supervision of individuals in immigration proceedings. The program achieves positive results by combining comprehensive case management with proven supervision technology. In addition, BI maintains an extensive list of community-based partners to provide critical assistance for participants' basic life needs. With consistent positive outcomes, ISAP continues to grow and evolve, serving an ever-increasing number of participants. Responsibilities Summary Provides case management of Intensive Supervision Appearance Program (ISAP) participants from entry to release by administering the program’s policies and procedures as defined by the Department of Homeland Security (DHS) contract. Primary Duties and Responsibilities • Develops, implements, coordinates, reviews and updates case management and individual service plans for ISAP participants in conformance with state and federal regulations and program requirements. Meets with participants face-to-face regularly as required by contractual obligations., • Develops and maintains accurate and complete case records for all ISAP participants from entry to release from ISAP. Proactively manages cases using all appropriate tools and techniques. Maintains confidentiality of all records., • Conducts intake interview and orientation session with each ISAP participant within contractual timeframes and requirements., • Installs electronic monitoring equipment on ISAP participants as necessary and monitors compliance with electronic monitoring program., • Assists ISAP participants with acquiring travel documents from the countries of citizenship. Maintains a log of travel document information for each participant., • Evaluates English proficiency of ISAP participants to determine resources necessary to promote clear communication between ISAP staff and participants., • Coordinates and facilitates translation services for ISAP participants, including emergency translation services., • Connects participants with community resources including, but not limited to, transportation, medical, food, shelter, clothing, educational, financial, legal, religious and other social adjustment or facilitative resources. Identifies and coordinates services as required., • Supervises ISAP participants while in Company offices., • Establishes schedules for ISAP participants that include, but are not limited to, counseling sessions, immigration Court appearances, and access to legal services., • Coordinates with participants to ensure attendance at legal orientation and cultural orientation sessions, as well as supplemental services evaluations., • Reviews individual service plans, conducts risk/needs assessments and writes progress reports on a regular basis in compliance with contractual obligations., • Reports on program violations in a timely manner using established reporting parameters., • Conducts home visits to verify participants’ places of residence in compliance with contractual obligations., • Performs emergency counseling for ISAP participants as needed., • Identifies and maintains relationships with translation resources in the community, including private services, volunteers, universities, English as a Second Language (ESL) schools, NGOs, churches, and other organizations that might have resources to offer., • Performs other duties as assigned. Qualifications Minimum Requirements • Bachelor’s Degree required. Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred., • At least two years of customer service or case management experience required; experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred., • Bilingual Spanish required., • Valid driver’s license required and the ability to safely operate a motor vehicle in order to perform home visits., • US citizenship required., • Ability to receive client’s approval to work on contract required., • Must live in the US 3 of the last 5 years (military and study abroad included)., • Effective verbal and written communication skills with employees, community contacts, government officials and participants. Ability to interpret and articulate rules, orders, instructions and materials. Ability to compose reports., • Demonstrated sound judgment and even temperament. Ability to maintain self-control in stressful situations, such as interpersonal confrontations or emergencies. Ability to defuse hostile or unstable situations., • Ability to deal tactfully with the public., • Attention to detail., • Problem solving ability., • Ability to deal with multicultural contacts with sensitivity., • Basic knowledge of immigration laws, regulations and procedures., • Basic computer skills., • Ability to interpret electronic monitoring messages and daily summary reports., • Good typing skills to develop and maintain case records by performing data entry., • Typical office environment., • Some local travel is required., • Use of standard office equipment such as copier, computer, keyboard, telephone and fax machine., • Bending, stooping and use of hands and fingers to place electronic monitoring equipment on participants., • Ability to use hands and fingers to install electronic monitoring equipment and to perform data entry., • Ability to stand, walk, sit, climb or balance, enter and exit a car, and climb stairs multiple times in one day in order to make home visits.

Job Description Title: Case Manager Location: TBD Pay Range: $24.37 - $26.37 per hour (effectively $45,000 - $48,000 per year) FLSA Classification: Full-time (35 hours), Non-exempt Role Summary: We are seeking a compassionate and dedicated Case Manager to join our team. The successful candidate will provide a comprehensive range of on-site, person-centered, and strengths-based services to a caseload of approximately 20-25 clients. Your primary objective will be to empower individuals to lead fulfilling lives within the community. As a Case Manager, you will play a pivotal role in client counseling, intakes, case management, and providing essential aftercare services. Collaborating with colleagues is key to meeting the diverse needs of your caseload and achieving program success while aligning with NAICA's core purpose, values, and vision. Primary Job Responsibilities/Duties: The Case Manager's role encompasses, but is not limited to: • Conducting initial intake assessments and promptly addressing critical needs., • Utilizing assessment tools, such as CARES, to identify support service requirements and make immediate referrals., • Orienting clients to the shelter program, its requirements, and potential consequences., • Developing Independent Living Plans (ILPs) in coordination with other Social Service providers, ensuring the delivery of comprehensive support services., • Assisting non-working clients in accessing Public Assistance., • Completing psycho-social assessments within the first 30 days of intake., • Monitoring and tracking client progress., • Empowering clients to actively participate in their own planning and goal setting., • Conducting regular meetings with clients (weekly/bi-weekly or as needed).Referring clients for job development opportunities if appropriate., • Connecting clients with suitable resources to help them achieve their goals., • Meeting with clients to address challenges, successes, and strengthen their capacity for long-term self-sufficiency., • Maintaining thorough client files, documenting conversations, warnings, and progress reports, while preserving confidentiality., • Reporting critical incidents immediately to the Site Director/Director of Social Services., • Collaborating closely with other Housing Specialists and Employment staff to identify client readiness for employment and housing., • Treating all clients, visitors, and employees with kindness, respect, and dignity., • Serving as an advocate for clients when necessary., • Providing periodic case management and counseling, extending one year beyond the client's departure., • Establishing and nurturing connections with other programs and units within the organization to facilitate inter-agency referrals., • Escorting clients to housing viewings, DHS or HRA appointments as required., • Facilitating suitable housing placements for clients., • Ensuring that case notes are completed within 24 hours after client meetings., • Offering support as a substitute for other staff when needed., • Performing general clerical duties. Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 5 pounds., • Must be able to travel to multiple NYC sites as needed., • Must be able to access and navigate each department at the organization’s facilities., • Ability to climb stairs. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • Bachelor’s degree in social work, psychology, sociology, or a related field with at least 2 years of direct social service experience., • Associate degree in human services or a related field with a minimum of 4 years of direct social service experience., • High School Diploma/General Equivalent Diploma with a minimum of 8 years of direct social service experience., • Exceptional interpersonal skills, with the ability to balance compassion and firmness while always maintaining confidentiality., • Proficiency in navigating community resources., • Strong problem-solving abilities, decision-making skills, conflict resolution expertise, and active listening., • Capacity to remain composed in crisis situations., • Demonstrated ability to collaborate effectively with diverse groups., • Proven capability to manage multiple tasks efficiently under pressure., • Outstanding organizational skills, attention to detail, and efficiency., • Possessing maturity, integrity, and sound judgment., • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.