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C2H / 35-40hr / Queens, NY / Must Habve CompTIA A+ We are seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to: • Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more., • Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms., • Create, modify, & close tickets as required using Jira for problem/issue tracking., • Create documentation for guidance on break/fix issues using confluence., • Interact, troubleshoot, and navigate within a network and server environment., • Escalate tickets to System and Network Administrators as needed., • Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation., • Provide Support for Hardware and Software Installation, Maintenance and Licensing., • Provide support for Maas360 (MDM) via IOS, Android mobile device Management., • Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates. Requirements • CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus., • 2-4 years of experience providing hands-on technical support required., • Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required., • Experience with and knowledge of the command line interface (CMD) for Windows operating systems required., • Comfortable working with remote support tools to resolve customer issues required., • Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required., • Proficient with local and network connected scan and printer devices, as well as other peripherals., • Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required., • Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required., • 2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience., • Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.

Client Overview Our client is a global leader in real estate development, investment, and property management with a diverse portfolio spanning premier office properties, luxury residential communities, retail destinations, industrial facilities, mixed-use campuses, and life sciences. Operating across major markets worldwide, the company is committed to creating innovative, sustainable environments that inspire collaboration and strengthen communities. They are currently looking to add a Senior IT Support Specialist to their team. This is an exciting opportunity to join a world-class organization that values innovation, service excellence, and professional growth. If you are an experienced executive support professional who excels at delivering exceptional service, this Senior IT Support Specialist opportunity offers the chance to make a direct impact supporting senior leadership in a dynamic, fast-paced corporate environment. The successful Senior IT Support Specialist will become a trusted technology partner to executive leadership while working with modern Microsoft and Apple technologies in a highly visible role. Salary/Hourly Rate $115k - $135k Position Overview The Senior IT Support Specialist will provide white-glove technical support for senior executives in a fast-paced corporate environment. The Senior IT Support Specialist will serve as the primary technology resource for executive leadership, ensuring seamless operation of laptops, mobile devices, collaboration platforms, and productivity tools while delivering exceptional customer service with the highest level of professionalism and discretion. This role is ideal for an experienced executive support professional who thrives in high-touch environments, enjoys solving technical challenges in real time, and can confidently support both Apple and Microsoft technologies while maintaining strict confidentiality. Responsibilities Of The Senior IT Support Specialist • Deliver white-glove IT support to senior executives with rapid response and issue resolution., • Provide real-time technical support for executive laptops, desktops, iPhones, iPads, and mobile devices., • Configure, maintain, and troubleshoot Apple iOS devices and Windows 11 systems., • Support Microsoft 365 applications, including Outlook, Teams, OneNote, Office 365, and Zoom., • Administer and support Intune Mobile Device Management (MDM) environments., • Perform device deployments, software installations, system updates, and preventative maintenance., • Partner closely with executive administrative staff to proactively identify and resolve technical issues with minimal disruption., • Support hybrid and mobile work environments while maintaining enterprise security standards., • Document device configurations, user preferences, and troubleshooting procedures., • Escalate complex technical issues to internal IT teams while maintaining ownership through resolution., • Provide after-hours and occasional weekend support during executive travel, meetings, and special events., • Maintain the highest level of professionalism, confidentiality, and customer service. Required Experience/Skills For The Senior IT Support Specialist • 5+ years of IT Support, Desktop Support, or End User Support experience., • Minimum 3 years supporting C-level executives or VIP users in a polished corporate environment., • Experience providing white-glove executive IT support., • Expert knowledge of Apple iPhone, iPad, and the Apple ecosystem., • Strong experience supporting Windows 11 environments., • Hands-on experience with Microsoft 365 (Office 365), Outlook, Microsoft Teams, Zoom, OneNote, and Intune Mobile Device Management (MDM)., • Experience configuring and supporting enterprise mobile devices., • Strong troubleshooting and diagnostic skills., • Experience supporting hybrid and mobile work environments., • Excellent communication and interpersonal skills., • Ability to remain calm under pressure while supporting demanding executive users., • Ability to maintain complete confidentiality with sensitive information. Preferred Experience/Skills For The Senior IT Support Specialist • Experience supporting executives within a Family Office or similarly high-touch corporate environment., • Experience supporting global executive teams., • Knowledge of PDF Expert, Diligent, and iOS Mail., • Experience working with enterprise-grade security configurations., • Experience supporting executive travel and remote meetings., • Strong documentation and process improvement skills., • Experience collaborating with enterprise infrastructure and engineering teams. Education Requirements • Bachelor's degree is required, preferably in Information Technology, Computer Science, Information Systems, or a related discipline. Benefits • Performance-based annual bonus (approximately $20k)., • Comprehensive medical, dental, and vision insurance., • Life and disability insurance., • 401(k) with company matching contributions., • Wellness benefits., • Paid time off and company holidays., • Opportunity to support senior leadership within a globally recognized organization., • Exposure to modern enterprise technologies and executive-level IT operations., • Long-term career growth within a collaborative, technology-driven environment.

Ready to take your IT troubleshooting skills to the next level? Join a collaborative IT team where you'll solve technical challenges, support end users, and keep essential systems running smoothly. CONTRACT TO HIRE - 3-6months 35-43/hr during contract then 75-80K annual compensation upon conversion plus benefits Onsite in Flushing Queens Skills: CompTIA A+, Windows, macOS, Microsoft 365, Active Directory, DNS, Citrix Virtual Desktops Jira, Confluence, Mobile Device Management, hardware/software troubleshooting, printer and peripheral support, patch management, remote support tools, break fix We're seeking a Tier 2 Help Desk Technician with 2–4 years of hands-on IT support experience to troubleshoot hardware, software, network, and virtual desktop issues across Windows, Mac, and mobile environments. Responsibilities • Troubleshoot computers, printers, scanners, mobile devices, and network-related issues., • Support Microsoft 365, Active Directory, file servers, permissions, and Citrix virtual desktops., • Manage and document support tickets using Jira and create technical documentation in Confluence., • Assist with mobile device management, software installations, patching, and security updates., • Provide remote support, escalate complex issues, and deliver excellent end-user service. Qualifications • 2–4 years of hands-on IT support experience and required CompTIA A+ certification., • Strong troubleshooting, communication, and customer service skills., • Experience with Windows command-line tools, remote support, and ticketing systems., • A technical degree or equivalent practical experience preferred.

Lead Software Engineer (Backend Platform & APIs) Job Summary A client of mine is seeking a Lead Software Engineer to provide senior technical leadership for a team responsible for core backend services and APIs that power a large scale SaaS platform. This is a senior individual contributor role focused on architecture, technical strategy, mentorship, and hands-on development rather than people management. The ideal candidate has deep experience designing and scaling distributed backend systems, driving complex technical initiatives, influencing architecture decisions, and partnering with engineering leadership to deliver long-term platform improvements. Key Responsibilities • Own and evolve the technical architecture of core backend services and APIs, ensuring scalability, reliability, security, and maintainability., • Lead the design and delivery of complex, cross-functional technical initiatives from concept through production deployment., • Establish and promote engineering best practices, coding standards, and system design principles., • Review architecture, designs, and code to maintain long-term system quality and consistency., • Mentor engineers through technical coaching, design discussions, and collaborative problem-solving., • Partner closely with engineering leadership to align technical roadmaps with business objectives., • Collaborate with other engineering teams to drive architectural alignment and shared technical solutions., • Break down complex and ambiguous challenges into clear, actionable technical plans., • Remain hands-on with development, contributing to high-impact and high-priority initiatives., • Foster a collaborative, supportive, and solutions-oriented engineering culture. Required Qualifications • Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)., • 8+ years of software engineering experience with increasing technical ownership and scope., • Proven experience leading the design and delivery of large-scale, distributed backend systems., • Strong understanding of computer science fundamentals, system design, and API architecture., • Demonstrated success mentoring engineers and influencing technical direction without formal management responsibilities., • Experience evaluating and communicating architectural trade-offs and driving engineering decisions., • Strong background building scalable web services and API-driven platforms., • Experience with cloud-native SaaS environments and modern CI/CD practices., • Ability to navigate ambiguity and balance competing business and technical priorities. Preferred Qualifications • Experience with authentication and identity frameworks such as OAuth, SAML, SCIM, or similar technologies., • Experience with object-oriented programming languages such as Ruby, Python, Java, C#, or similar., • Experience with containerization and orchestration technologies including Docker and Kubernetes., • Experience with observability and monitoring tools such as Datadog, New Relic, or similar platforms., • Experience working within Agile development environments, including distributed or remote teams. What They're Looking For This team is looking for a highly technical backend engineering leader who can drive architecture decisions, improve platform scalability, mentor other engineers, and serve as a trusted technical partner across multiple teams while remaining hands-on in development. This role is ideal for someone who enjoys solving complex systems challenges, influencing technical strategy, and building scalable API-driven platforms at enterprise scale.

FlexTrade Systems is a provider of customized multi-asset execution and order management trading solutions for buy- and sell-side financial institutions. Through deep client partnerships with some of the world’s largest, most complex, and demanding capital markets firms, we develop flexible tools, technology, and innovation that deliver a competitive edge. Our globally distributed engineering teams focus on adaptable technology and open architecture to build highly sophisticated trading solutions that can automate and scale with evolving business strategies. At FlexTrade, our values guide everything we do. We are dedicated to client success, ownership, flexibility, integrity, continuous improvement, and strong collaboration, while fostering an environment where teams grow together and enjoy the work they do. Core Application Development Team: The core application development team works on our main desktop applications: FlexTRADER EMS, FlexONE OEMS, and FlexOMS. This is a highly collaborative and rewarding area, which combines many business functions in one spot. While spending most of the time on development, we also help to resolve and fix issues in client setups and support our client services team. This is a hybrid role requiring in person work 4 days per week in our Great Neck or NYC offices with one flexible remote day. What will you be doing: • As a member of the development team, you will be responsible for designing and implementing solutions in the FlexTRADER EMS, FlexONE OEMS, and Sell Side FlexOMS products, • Work closely with client services and implementation teams to provide new features and fixes to clients, • Resolve the complex technical issues and challenges of a multi-asset trading application both independently and in close collaboration with your team, • Provide guidance and documentation on product features and technical specifications, • You will spend most of your time working on the underlying implementation of the front end with infrequent excursions into GUI work. This role is flexible enough to find what aspects of our stack you’re interested in and focus on them What we would like to see from you: • Proficiency in C++ programming (cross platform Windows/Linux) with knowledge of the advantageous features of the C++17 and C++20 standards, • Solid algorithm, data structure, and system design fundamentals with a good understanding of software engineering principles, • Strong debugging and problem-solving skills, • Detail oriented and willing to grow into taking ownership of parts of the product, • Good attitude and appetite to learn and grow Nice to haves: • Experience with debugging tools on both Linux and Windows, • Experience working with C++ GUI frameworks like GTK or Qt, • Experience working on networking stacks in C or C++, • Comfortable working in and maintaining large and legacy codebases, • Experience with event-driven architectures and system design Educational Qualifications: • Bachelor’s degree or higher in a quantitative field such as computer science, engineering, mathematics, or physics OR • Equivalent non-academic qualifications (work experience or independent learning) FlexTrade Systems, Inc. does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an authorized agreement for a particular SOW (Statement of Work) in place is hired: such resumes are deemed the sole property of FlexTrade Systems, Inc. FlexTrade Systems, Inc. is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

Property Controller | Commercial Assets | REMOTE A successful commercial real estate management firm seeks a Property Controller to oversee a portfolio of assets. Property Controller will be responsible for overseeing all facets of property accounting and financial reporting for a portfolio of commercial office, industrial and retail properties. In addition, the Controller will have ongoing contact with the principals, senior management, and will interface with property operations, legal, insurance, and certified public accounting firms. The ideal candidate will have experience and business acumen to reverse inefficiencies, optimize organizational controls, and drive cost savings. Responsibilities: • Prepare and review property-level financial statements for a commercial real estate portfolio., • Perform month-end close procedures and review of monthly reporting package., • Prepare CAM and tax reconciliations., • Prepare, review and analyze property level annual budgets., • Prepare workpapers and participate in the annual audits., • Supervise the day-to-day accounting and financial reporting associated with a commercial real estate portfolio., • Analyze mortgage, partnership, and cash management agreements, as well as commercial leases to determine proper accounting., • Assist with special projects as needed. Qualifications: • BA in Accounting / Finance or relevant discipline., • 6+ years of experience with property accounting required., • Proficiency with Yardi or similar real estate accounting software required., • Exceptional organizational, interpersonal and communication skills., • Ability to prioritize and work in a fast-paced, multi-faceted environment., • Be able to multi-task and be a team player. Compensation: Base salary 110,000 – 130,000 plus bonus, 401k match and comprehensive health benefits and other valuable perks. The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives. Please send your resume for immediate consideration to: nlipari@adviceny.com If you are not currently interested, but know someone who might be, please feel free to forward this ad along to that individual. Referrals are always greatly appreciated. Advice Personnel Celebrating over 40 years as New York’s premier boutique recruiting & staffing specialists.

Controller (Family Office) • $170,000 - 210,000 Base Salary + Bonus, • Fully Remote. Occasionally Travel to meet with Family to discuss finances (NY/NJ Area), • .High Profile Family. Your job will be split between their FO and Foundation. You'll be responsible for all Accounting/Ops/Compliance. This role is not Fund or Investment Accounting. True Needs: • Hands-on controller who has personally run full cycle accounting/QBO recently, • Multi-entity experience, • Strong ops/admin range (payroll, bill pay, reimbursements, insurance, compliance), • Family office, private wealth, or foundation exposure a plus, • CPA or equivalent hands-on controller experience, • Automation/AI mindset a plus About the Opportunity Our client is seeking a highly organized, hands-on, and entrepreneurial Controller to manage and optimize the internal financial infrastructure for a lean, high-growth Family Office and global Foundation. This role is designed for an operator who excels in a direct-support environment to a high-net-worth principal. The ideal candidate will seamlessly balance corporate accounting, foundation compliance, and personal financial management with a high degree of precision, discretion, and operational ownership. Key Responsibilities Financial Operations & Management • Full-Cycle Accounting: Manage daily general ledger operations, monthly/quarterly/annual closes, bank reconciliations, accruals, and financial statement preparation (Balance Sheet, Income Statement, Cash Flow)., • Accounts Payable & Cash Management: Oversee all bill pay, wire transfers, ACH payments, and expense management, ensuring proper coding and record-keeping., • Payroll Processing: Execute bi-weekly payroll for core office staff and handle necessary payroll journal entries and reconciliations. Personal Finance & Foundation Compliance • Principal Personal Finances: Manage all accounting, personal expense tracking, travel policy oversight, and credit card/reimbursement processing for the Principal., • Foundation & Compliance: Oversee foundation accounting, tracking grant distributions, coordinating annual audits, and preparing materials for tax filings (including Form 990-PF / 4990 compliance)., • Vendor & Tax Liaison: Serve as the primary operational contact for external tax accounting firms, auditors, insurance brokers, and legal partners. Process Automation & Systems • Systems Maintenance: Utilize and manage core accounting software platforms (QuickBooks Online, payroll tools, and expense/AP systems., • Workflow Automation: Identify opportunities to automate manual workflows, build clean data feeds, and improve reporting efficiency across entities. Candidate Qualifications Experience: 7-10+ years of progressive accounting experience, with demonstrated ownership in a Family Office, single-founder business, high-net-worth personal finance seat, or boutique accounting firm setting. Technical Skills: • Deep proficiency in QuickBooks Online (QBO) and modern financial technology tools., • Accounting Rigor: Hands-on multi-entity accounting background with a clear understanding of general ledger mechanics, tax compliance, and payroll processing. Big 4 or public audit background is a strong plus., • Execution Focus: A true "operator" mindset—someone who embraces hands-on execution (data entry, reconciliations, bill pay) rather than solely managing external teams., • Communication & Discretion: Exceptional attention to detail, strong communication skills, and absolute discretion when handling sensitive financial and personal data., • Credentials: CPA or CPA candidate preferred, but relevant hands-on operational track record is paramount. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Equal Opportunity Notice Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that _. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client. Privacy Notice Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies. • California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees _., • Virginia residents may access our state specific policies _., • Residents of all other states may access our policies _., • Canadian residents may access our policies in English and in French ., • Residents of countries governed by GDPR and UK GDPR may access our policies _. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (_). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: · the individual's skill sets, experience and training; · licensure and certification requirements; · office location and other geographic considerations; and · other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).

LHH Recruitment Solutions is seeking an Accounts Payable / Accounts Receivable Specialist. This is a remote Role, but must live in East Coast Time Zone!!! Position Summary Our client is seeking an experienced Accounts Payable / Accounts Receivable Specialist to support the day-to-day operations of the accounting department. This role is responsible for high-volume accounts payable processing, customer payment application, collections support, account reconciliations, and maintaining accurate financial records. The ideal candidate will be detail-oriented, organized, and comfortable working in a fast-paced environment. Key Responsibilities Accounts Payable • Process and code vendor invoices accurately, ensuring proper GL allocation., • Review invoices for accuracy and resolve discrepancies with vendors and internal departments., • Record ACH, wire, and check payments., • Maintain AP aging reports and ensure timely vendor payments., • Prepare weekly payment proposals and payment support documentation., • Process credit and debit memos and assist with account reconciliations., • Manage employee expense reports and corporate credit card transactions., • Maintain organized electronic filing and supporting documentation., • Respond to vendor inquiries and provide payment status updates. Accounts Receivable • Apply customer payments accurately to open invoices., • Research and resolve unapplied cash, short payments, deductions, and account discrepancies., • Monitor customer accounts for outstanding balances and aging receivables., • Assist with collection activities and customer follow-up on past-due accounts., • Work closely with Sales, Customer Service, Credit, and Billing teams to resolve customer account issues., • Maintain accurate records of collections activities, payment histories, and account adjustments. Month-End & General Accounting • Support month-end close by ensuring invoices are recorded timely and accrual information is provided as needed., • Prepare journal entries and account reconciliations., • Process duty invoices and other recurring accounting transactions., • Assist with internal and external audit requests., • Support special projects and perform additional accounting duties as assigned. Qualifications • High School Diploma required; Associate's or Bachelor's degree preferred., • Minimum 2 years of Accounts Payable and Accounts Receivable experience., • Experience processing high volumes of invoices and customer payments., • Prior collections support experience preferred., • Strong understanding of accounting principles and financial processes. Skills & Requirements • Proficiency with ERP/accounting systems such as Sage or similar software., • Advanced Microsoft Excel and Microsoft Office skills., • Strong analytical and problem-solving abilities., • Excellent written and verbal communication skills., • Ability to work independently and manage multiple priorities., • Highly organized with strong attention to detail., • Flexible, adaptable, and able to pivot between tasks in a fast-paced environment., • This is an excellent opportunity for an accounting professional with a strong AP/AR background who enjoys working in a collaborative environment and contributing to the overall success of the accounting team. Temp to Perm opportunity. $30 dollars per hour on a Temp Basis. Perm. $65-70K. APPLY TODAY!!! Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to _ The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.

$35 - $100/hourpayEViewsMacroeconomicsmicro1 is the leading AI data lab for training frontier models and evaluating AI agents. Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more. micro1 transforms that real-world expertise into high-quality training data, evaluations, and feedback loops that improve how AI systems learn, reason, and perform. Our platform identifies and vets top talent through an AI recruiter, enabling high-quality expert contributions at scale. We aim to enable 1 billion people to do meaningful work by applying their expertise to AI. As our global expert network grows, micro1 is building the human intelligence layer for frontier AI. Job Title: Macroeconomic Modeling Specialist (EViews) Job Type: Contract Location: Remote Job Summary Join our customer's team as a Macroeconomic Modeling Specialist (EViews) and drive the creation, validation, and automation of advanced macroeconomic models. Leverage your expertise in EViews to develop robust time-series and forecasting solutions, contributing essential economic insights that inform key decisions at the organizational level. This remote opportunity is ideal for a passionate modeler who values clarity in communication and excellence in quantitative analysis. Key Responsibilities • Design and implement sophisticated time-series models such as VAR, VECM, ARIMA, and cointegration frameworks using EViews., • Conduct rigorous model diagnostics and validation to ensure robustness and reliability of forecasts., • Automate forecasting workflows for efficiency and scalability within the modeling process., • Translate complex statistical outputs into clear, actionable macroeconomic insights for both technical and non-technical stakeholders., • Document modeling approaches and results with precise, concise written reports., • Collaborate with the customer's team to integrate modeling results into broader economic narratives and policy recommendations., • Stay current with macroeconomic modeling best practices and EViews software updates. Required Skills and Qualifications • Extensive hands-on experience with EViews, including scripting and automation functionalities., • Proven expertise in building, estimating, and validating time-series models—especially VAR, VECM, ARIMA, and cointegration models., • Deep knowledge of model diagnostics, stability tests, and forecasting accuracy measures., • Strong quantitative background with the ability to explain complex modeling processes in clear written and verbal communication., • Demonstrated success in automating modeling and forecasting workflows., • Ability to extract economic meaning from statistical outputs and present findings insightfully., • Self-driven, detail-oriented, and adept at remote collaboration. Preferred Qualifications • Advanced degree in Economics, Econometrics, Applied Statistics, or related field., • Previous experience supporting central banks, policy institutions, or financial sector clients with macroeconomic modeling., • Familiarity with additional econometric software or programming languages (e.g., R, Python, Stata).

Description ThisWay Global is looking for a Distributed Systems Engineer in a remote role within the United States. ThisWay Global, Inc. is an AI-first technology company headquartered in Texas, operating at the intersection of artificial intelligence, data center infrastructure, and workforce solutions. The company operates across three primary business areas: • ADCAP — AI & Data Center Acceleration Platform: A data center development and operations platform supporting accelerated deployment timelines and NVIDIA NVL72/GB300 GPU clusters., • Amalgamy.ai — AI Orchestration Software: An enterprise AI orchestration platform focused on GPU and compute utilization across AI environments., • Staffing & Workforce Solutions: AI-powered talent matching solutions connecting employers with candidates at scale. This role focuses on building foundational distributed systems and operational infrastructure that support AI and exascale computing environments. The work emphasizes systems programming, distributed architecture, fault tolerance, and HPC-grade reliability. Location: Remote – United States Department: Engineering Employment Type: Full-Time, Exempt • Design and build distributed systems that tolerate latency, bandwidth constraints, and intermittent connectivity., • Implement fault-tolerant communication strategies, retry logic, backpressure, caching, and eventual consistency patterns., • Write maintainable, resilient, and tested code following development standards and methodologies., • Debug and improve system behavior, including networking and distributed coordination issues., • Contribute to systems written primarily in Rust., • Work with system-level concerns including scheduling, memory management, I/O optimization, storage hierarchy management, and system reliability., • Optimize performance and memory usage in resource-constrained environments., • Debug concurrency issues and distributed coordination challenges., • Design and maintain APIs and communication layers between distributed components., • Identify and reduce tight coupling across services and systems., • Diagnose and resolve cross-system failures in production environments., • Design and implement secure, reliable solutions aligned with engineering standards., • Collaborate with engineers and computer scientists on operating systems internals, compiler internals, fault tolerance, file system architecture, and trusted systems., • Contribute to resolving architectural and systemic issues., • Continue developing expertise in distributed systems, HPC infrastructure, and related tooling. Requirements • Experience building distributed systems in environments with low bandwidth, high latency, or unreliable communication links., • Production experience developing systems in Rust or Go., • Understanding of distributed systems failure modes and mitigation strategies., • Knowledge of consistency models, coordination strategies, and state replication., • Experience designing APIs and communication layers between distributed components., • Experience working within established architectures and delivering production-quality components., • Understanding of systems-level concepts including durability, reliability, and operational behavior., • Ability to work independently while collaborating with technical leadership., • Experience with HPC environments, exascale computing, or AI/ML infrastructure., • Exposure to operating systems internals, compiler design, or language runtimes., • Experience with edge computing or constrained network environments., • Familiarity with message queues, event-driven systems, or streaming architectures., • Exposure to consensus algorithms or distributed coordination primitives., • Experience with concurrency, memory management, or performance optimization in production systems., • Experience contributing to developer tooling, internal platforms, or infrastructure-layer components. Benefits • Remote work within the United States., • Opportunity to work on distributed systems supporting AI and exascale workloads., • Collaboration with engineers experienced in operating systems internals, compiler internals, fault tolerance, file system architecture, and trusted systems., • Exposure to AI infrastructure, HPC, and large-scale distributed computing environments.

About Us: PMAT is an innovative small business founded with a passion for developing forward-leaning solutions from exceptional people that increase the mission's capability. We focus on designing and building impactful digital solutions that utilize modern cloud, data, and software concepts. Our passion is working on complex and progressive challenges such as edge platform computing, containerizing legacy platforms, distributed data platforms, or heterogeneous data analysis. We recruit, retain, and foster a team motivated to pursue passions, investigate new ways of doing things, and embody an innovative and entrepreneurial spirit. We believe in being curious about every element of a problem and experiment relentlessly. We foster continuous learning in an environment that encourages positive collaboration and expands our capabilities. We tap into collective intelligence, acknowledging that the most brilliant people may not be in the room. Above all else, we believe that delivering and demonstrating is more potent than a sheet of paper. We are passionate about mission-centric design and delivering effective capabilities to and for the warfighter. Whether you’re an experienced engineer or just beginning your career, you’ll work alongside experts who are committed to solving mission-critical problems. If you’re passionate about using your skills to make a real difference, apply today and become part of a team that’s shaping the future of defense technology! About the Role: The Senior Systems Engineer is a full-time, integral role responsible for overseeing multiple subsystems and projects while contributing to high-level system design. This position leads impactful initiatives by assessing and resolving system-wide challenges, developing designs, and maintaining alignment across platforms. The role requires close collaboration with technical leads, project managers, and external government and private sector partners to address risk and scalability concerns while sustaining legacy combat readiness and optimizing complex systems for world-class integrated weapon systems at land and sea. The successful candidate is delivery-focused, demonstrates leadership abilities and is passionate about designing and developing rapid prototypes through modern approaches and methodologies producing world-class mission architecture supporting the successful development, modernization, and maintenance of systems critical to our warfighters and protecting national security. This position will work collaboratively with other System Engineers, Team Leads, and Program Management to achieve PMAT goals. This is a unique opportunity to drive high-level designs, mentor and develop a team. Responsibilities: The Senior Systems Engineer will oversee the complete system lifecycle—from initial concept through to deployment—while defining high-level architecture and establishing robust systems interfaces. This role is responsible for ensuring that all systems meet regulatory standards and stakeholder requirements. In addition, the engineer will mentor junior team members to drive technical excellence and work closely with leadership to ensure that systems solutions are fully aligned with business objectives. • Oversee configuration management and system lifecycle, from concept to deployment, • Develop and design complex network architectures and system infrastructures, • Define and implement robust interface standards for systems integration, • Oversee the installation, configuration, and ongoing maintenance of computer systems and networks on Naval ships and land based facilities, • Ensure optimum functionality and proactive monitoring of system performance, • Diagnose and resolve system inefficiencies, technical issues, and downtime incidents, • Implement timely solutions to ensure continuous system availability and performance, • Maintain detailed documentation of system configurations, network diagrams, and operational procedures, • Collaborate with managers, technical leads, and external partners to determine system needs and align architecture with business objectives, • Communicate technical information effectively to non-technical stakeholders, • Mentor junior engineers and guide team development to drive technical excellence, • Ensure all systems are compliant with regulatory requirements and industry standards, • Implement and maintain cybersecurity measures to protect the organization’s IT assets Required Skills & Experience: • Minimum 10 years of systems engineering experience, with at least 5 years supporting DoD or Navy acquisition programs (e.g., NAVSEA, NAVWAR, PEO C4I, PEO Digital)., • Strong knowledge of systems engineering principles (V-model, Agile, etc.), • Familiarity with Navy Modernization Process Management and Operations Manual for ship alteration, • Knowledge of system design tools and methods. (CAMEO, MATLAB, SysML, or requirements management tools), • Proficient knowledge of industry-relevant standards such as the INCOSE SE Handbook, • Demonstrated ability to develop strategic plans and effectively manage risks, • Proven ability to lead and deliver large, complex projects successfully, • Demonstrated aptitude for inspiring, guiding, and aligning teams with strategic objectives, • Demonstrated ability to lead large-scale, cross-functional engineering projects while mentoring junior engineers and fostering technical excellence, • Ability to stay up to date with new technologies in the evolving industry to ensure proactive innovation and competitive systems, • Proven ability to effectively communicate technical information and brief senior government representatives, program leadership, and review boards., • Ability to speak publicly and brief senior government officials Preferred Skills & Experience: • Advanced degree from an accredited institution., • Demonstrated experience developing System Requirements Specifications (SRS), Interface Control Documents (ICDs), and test documentation (Test Plans, Procedures, Reports) in accordance with DoD systems engineering standards (e.g., MIL-STD-961, MIL-STD-3022, or program-specific SE processes)., • Demonstrated experience supporting Naval intelligence systems and Over-the-Horizon Targeting (OTH-T) architectures, including familiarity with tactical data links, sensor-to-shooter integration, and intelligence data flows supporting fleet-level situational awareness and targeting decision cycles., • Expertise in defining and implementing complex system architectures and interfaces that meet both current and future needs, • Strong background in developing strategic plans, assessing project risks, and executing effective risk mitigation strategies, • Experience collaborating and negotiating effectively with both technical teams and non-technical stakeholders, • Experience following a formal procedure for coordinating system integration activities among multiple teams, ensuring complete coverage of all interfaces, • Experience with some of the following, or similar:, • System Design and Architecture, • Requirements Analysis and Management, • System Integration and Testing, • Risk Assessment and Mitigation, • Documentation and Reporting, • Configuration Management Education and Certification Requirements: • Bachelor’s degree from an accredited institution in Computer Science, Mathematics, Engineering or a related field, • INCOSE Certified Systems Engineering Professional (CSEP) or similar, preferred Clearance: • US Citizenship required, • No dual citizenship, • Active TS required, • Active TS/SCI highly preferred Location: • Remote, • Candidates should reside in the DC, Maryland or Northern Virginia area., • Meetings will be conducted in Washington DC and the Navy Yard. Work Environment: The work environment is primarily remote within Northern Virginia /Maryland area. In some cases, work in a government facility may be required within the Fairfax, Quantico, D.C, Baltimore area. Travel will be required for customer engagement, team coordination, and potentially for business development. PMAT is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. #CJ

Runpod is the AI Developer Cloud. More than one million developers, from indie researchers to teams running frontier models in production, use Runpod to experiment, train, fine-tune, deploy, and scale AI on one platform. The platform has processed more than 20 billion inference requests. We closed a $100M Series A in June 2026. We're at an inflection point for AI infrastructure, and we're building the platform the next generation of developers will depend on. We're a small, remote-first team. We take ownership seriously, move fast, and ship work that more than a million developers rely on every day. We're looking for people who care deeply, build with urgency, and want to matter at scale. Learn more in our CEO's funding announcement: _. We're looking for a ML Systems Engineer, Inference. We want Runpod to be the best place in the world to run LLM inference, meaning the fastest and the most cost-efficient. You'll lead that effort. You'll own LLM serving performance end to end. That means measuring it, understanding it, and improving it across models, hardware generations, and workloads. The work you ship will show up directly in the latency and cost our customers experience. This is a hands-on engineering role for someone who likes finding the real bottleneck and fixing it, then turning that fix into something that runs reliably in production. Define how we measure inference performance, including throughput, time to first token, inter-token latency, and cost per token, and build the tooling that makes those measurements rigorous and repeatable. Profile and diagnose performance problems across the serving stack, from scheduling and memory management down to kernels and interconnect. Improve serving efficiency for large, state-of-the-art models on single-node and multi-node GPU deployments. Turn what you learn into production-ready runtimes, configurations, and defaults that customers benefit from automatically. Work closely with product and infrastructure teams to shape how inference is offered on Runpod. Keep up with the fast-moving inference ecosystem, including the open-source community, and decide what's worth adopting, what's worth building, and what's worth contributing back. Trace bottlenecks in the serving engine/runtime and implement fixes when configuration tuning is not enough. 5+ years of professional system engineering experience. Deep, hands-on experience with vLLM, SGLang (or a comparable serving engine) in production or at serious benchmark scale. Strong software engineering skills in Python. You're comfortable working in large, performance-critical codebases. A solid understanding of what drives LLM inference performance: batching, memory, parallelism, and the trade-offs between latency and throughput. Experience with modern inference optimization techniques such as quantization, speculative decoding, or distributed serving. Rigor in benchmarking and performance analysis, plus comfort with GPU profiling tools. The ability to explain your results clearly in writing and turn them into decisions. Experience writing or tuning GPU kernels in CUDA or Triton. Contributions to inference or ML systems projects. Experience with multi-node GPU systems and high-speed networking. Experience at a company where inference cost and latency were core business metrics. What You’ll Receive: The competitive base pay for this position ranges from ($150,000 - $220,000). This salary range may be inclusive of several career levels at Runpod and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location Meaningful equity in a fast-growing company- everyone on the team receives stock options — your impact drives our growth, and you share in the upside. Generous medical, dental & vision plans Flexible PTO- take the time you need to recharge Most roles are remote work first with an inclusive, collaborative teams utilizing slack as the main form of internal communication Join a passionate team on the cutting edge of AI infrastructure — where culture, learning, and ownership are at the heart of how we scale. $1,200 Home Office & Equipment Stipend- We set you up for success from day one with gear and support to create your ideal workspace Runpod is committed to maintaining a workplace free from discrimination and upholding the principles of equality and respect for all individuals. We believe that diversity in all its forms enhances our team. As an equal opportunity employer, Runpod is committed to creating an inclusive workforce at every level. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, protected veteran status, disability status, or any other characteristic protected by law. We welcome every qualified candidate eligible to work in the United States; however, we are currently unable to sponsor employment visas.

1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing. About 1Password At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. As a Sr Enterprise Systems Engineer, AI Productivity, you’ll help teams across 1Password work more efficiently by designing, maintaining, and scaling secure artificial intelligence (AI) and automation solutions. You’ll partner with technical and non-technical stakeholders to identify workflow challenges, build practical solutions, and improve how employees use AI-enabled enterprise tools. By enabling secure, effective ways of working, you’ll support 1Password’s mission and help create measurable productivity gains across the company. Reporting into the Manager, Enterprise Tools, this role is based in the United States. How we’re using AI today Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers. This is a remote opportunity within the US. What we're looking for: • Bring experience in information technology (IT) systems, automation engineering, or enterprise productivity enablement., • Design and implement technical solutions using application programming interfaces (APIs), connectors, and low-code/no-code tools., • Build and maintain workflow automations that reduce manual effort and improve operational efficiency., • Collaborate effectively with technical and non-technical stakeholders to understand challenges and deliver practical solutions., • Support cross-functional initiatives and deliver reliable, scalable enterprise solutions. Bonus points for: • Experience with AI-enabled productivity platforms, workflow automation tools, or modern integration frameworks such as Glean, Dust, or Workato., • Experience working with enterprise collaboration tools and their integrations, including Slack, Notion, Google Workspace, Zoom, or Asana. What you can expect: • Manage and configure centralized AI and automation platforms for secure, scalable, and reliable use., • Build and maintain AI-powered workflows that streamline operations across teams., • Partner with business stakeholders to translate workflow challenges into effective technical solutions., • Develop documentation, standards, and best practices for enterprise AI and automation., • Provide technical guidance and training to support adoption of AI and automation capabilities., • Improve productivity through measurable reductions in manual steps, workflow completion times, and operational overhead. USA-based roles only: The annual base salary for this role is between $123,000 USD and $172,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs. At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set. This posting is for an existing vacancy. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, _. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. How we work with AI We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password. This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others. Our approach to remote work We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top-up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer-to-peer recognition through Bonusly Remote-first work environment *Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs. Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you. Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law. 1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing . For additional information see our _.

ENTRUST Solutions Group, a company of Leidos, is seeking a talented and driven Principal Control Systems Engineer to join our growing team of experts in the electric power generation sector. In this senior-level role, you will bring your engineering expertise to the forefront, leading the execution of complex projects that power communities and industries. This is a part-time position. Introduction: Join our dedicated team as a Principal Control Systems Engineer, where you will lead complex engineering initiatives that power communities and industries. ENTRUST Solutions Group is an industry leader in engineering, consulting, and automation services, known for delivering innovative and reliable solutions across the electric power generation sector. In this role, you will be at the forefront of turbine control systems engineering, guiding high‑impact projects and supporting broader power generation efforts to ensure safe, efficient, and reliable plant operation. Responsibilities: In this senior‑level role, you will plan, schedule, and coordinate the technical execution of complex power generation projects, with a primary focus on power plant control systems. You will design and program both hardware and software solutions for power plants, concentrating on instrumentation, control, and electrical systems to deliver high‑performance, reliable outcomes. You will also contribute to engineering proposals by defining technical scopes, estimating schedules, and planning resources. Collaboration is central to this role—you will work closely with internal teams, clients, and contractors through structured processes such as Design Reviews, Program Reviews, and Project Closeout Meetings. This position offers flexible work options—including remote, hybrid, or in‑office arrangements depending on location—and requires travel of approximately 15–30% to support project needs and client engagement. What We Offer: • A supportive and inclusive work environment that values diversity and encourages innovation., • Opportunities for professional growth and career development., • Competitive salary and comprehensive benefits package, including generous paid time off, 401(k) with company match, tuition reimbursement, and flexible work schedules., • This position pays $120,000–$145,000 annually and is an exempt position. Benefits offered include company‑sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident, and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually. Full‑time employees are eligible to earn PTO hours. May be eligible for discretionary bonus as determined by the company. Minimum Requirements: • 10–20+ years of experience in controls, electrical, and instrumentation., • Subject‑matter expertise in one or more of the following areas: steam turbine controls, gas turbine controls, and/or balance‑of‑plant systems., • Strong knowledge of DCS and/or PLC systems, including programming and implementation., • Demonstrated ability to promote teamwork through effective communication and collaboration with peers, management, and clients., • Ability and willingness to travel approximately 15–30% locally and domestically., • Proactive, resourceful, and highly motivated to deliver projects on time and within budget. Preferred Qualifications: • Turbine Control System experience (process knowledge, DCS/PLC integration), • Engineering degree or related technical field. Why Join Us? At ENTRUST Solutions Group, a Leidos company, we are driven by a commitment to innovation, technical excellence, and delivering the critical infrastructure that powers and connects communities. Together with Leidos, we are building a scaled, end-to-end energy and infrastructure organization focused on modernizing the grid, improving reliability, and helping utilities and network providers meet rising demand. As an ENR top ranked firm, our team of more than 5,000 professionals brings deep technical expertise and advanced technology across electric, gas, and telecommunications infrastructure. We solve complex challenges for clients across North America and expanding markets, helping them strengthen reliability, expand capacity, and adapt to evolving infrastructure needs. We foster a culture where innovation, collaboration, and continuous improvement are expected, and where people are empowered to challenge convention, think boldly, and make an impact. Whether you are looking to grow your expertise, lead transformative projects, or help shape the future of infrastructure, you will find opportunities to thrive here. If you are ready to outthink the status quo, tackle meaningful challenges, and build what is next, we would love to hear from you. Explore More Opportunities: Not quite the right fit? Check out all our openings at _. To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at: _ ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group. This role is designated as remote, giving you the flexibility to primarily work from home while staying actively connected to your team and projects. We value collaboration and responsiveness, so we ask our remote team members to be available when in-office presence is needed—such as for client meetings, team events, or training sessions. Our approach blends freedom with shared accountability, making ENTRUST an exciting and supportive environment for professionals who thrive in remote work settings with clear, respectful expectations. #LI-Remote #LI-TW1

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI systems learn, reason, and perform.Our platform identifies and vets top talent through an AI recruiter

Why work with those of us at Performance Software? Why change jobs or begin your career with us?. How, you might ask? … By providing a company culture dedicated to a sensible work/life balance by hiring carefully selected team players with whom you will work; by encouraging each other to produce t

Description Job Overview Seeking a senior, hands-on Cloud Computing Systems Engineer. Work Location; Primary office is Oakland, CA. Remote workers will be considered, preferably in PST or CST. This job is responsible for advanced technical and operational support of cloud infrastructure resources in Microsoft Azure. This role provides mentorship and guidance to partnering teams/ developers to ensure the highest levels of systems and cloud infrastructure availability. The Senior Cloud computing Systems Engineer will work closely with Cloud Engineering Leads to deliver standard, automated deployments via code and pipelines. This role will work with Software Engineering, Data Services, Data Scientists, and Solutions Architects to develop and document requirements for application and PaaS service configuration, testing, validation, and deployments. This position is responsible for the technical direction for Cloud platforms and installed systems in order to meet business needs, deadlines, and objectives for regulatory compliance. Responsibilities: • Develops strategy to execute Azure Cloud Engineering., • Develops and implements standards and best practices as it relates to cloud solutions., • Leads efforts to provision infrastructure using infrastructure as code tooling ( using Terraform, ARM etc), • Leverages automation to monitor and orchestrate client environments., • Implements Cloud standards, DevOps / CICD tool chain and Standard Operating Environment (SOE)., • Supports business requirements by conducting business needs assessments and analysis., • Keeps up with patches and updates to enable new functionality and address vulnerabilities., • Conducts research on emerging technologies in support of cloud and infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility., • Works with Kubernetes, Docker, and other container technologies., • Deploys all Azure PaaS services (APIM, AKS, AppService, FrontDoor etc.). Qualifications: • 5+ years professional experience with Bachelors degree, • 5+ years experience as an Azure cloud engineers supporting higher level PaaS services, network, and surrounding technology, • Strong written and verbal communication skills., • Azure cloud engineer focusing on IaC and PaaS Services (AKS, AppService etc.) - Terraform experience is a must-have. Interview process will have coding review and code sample creation., • Focused experience and knowledge on Kubernetes and Azure Kubernetes services is a huge plus as this position will be primarily dealing with Kubernetes every day, • Azure certification is highly desired, • AKS certification (CKAD) and HCI (Azure stack) experience preferred, • Strong communications / interpersonal skills., • Excellent troubleshooting skills., • Solid understanding of Azure public cloud platform., • Knowledge of software development life cycle., • Knowledge of programming languages and web- based technologies., • Strong analytical and critical thinking skills., • Broad knowledge of cloud computing concepts and solutions., • Knowledge of infrastructure management within a cloud environment., • Knowledge of cloud delivery models., • Knowledge of Web services, API Gateway, Elastic/Network Load Balancers, ACA, policy framework, cache services, security framework etc, • Proficiency in modern software architecture using CI/CD, DevOps, Scalability, API first strategy and etc. required.

Shift5 is the observability platform for onboard operational technology (OT). We’re a rapidly growing scale-up that specializes in cybersecurity, predictive maintenance, and compliance for OT systems across defense, aerospace, and rail. We are a collaborative, passionate, and driven cadre of dynamic, multidisciplinary experts focused on helping our customers’ fleets run smarter and safer by accessing and democratizing the volumes of onboard OT data generated by transportation, freight fleets, defense fleets, and other critical infrastructure. Come join us. Shift5 is seeking a Systems Engineer to join our team. In this role, you will be the bridge between our engineering teams and our real-world deployments. You will be responsible for overseeing how our system integrates into various DoW platforms, ensuring that all our subsystems—from embedded software, hardware, and cabling to visualization applications, networking schemes, and cloud environments—meet rigorous compliance and customer requirements. This role is hands-on and execution-oriented, focusing on systems engineering execution across one or more programs, including requirements management, system architecture, technical baseline control, and the delivery of formal systems artifacts (CDRLs/SDRLs) in support of U.S. Department of War (DoW) programs. This position is based out of our headquarters in Rosslyn, VA, but is open to remote candidates based out of San Diego, CA, Colorado Springs, CO, Fort Hood, TX, or Ogden, UT, and requires up to 30% travel to support customer site integrations and testing. • Platform Integration & Technical Execution: Define and design the integration of Shift5 software and hardware into customer platforms, including data interfaces, execution environments, OS-level configuration, network topology (TCP/IP, tactical radio/RF), encryption/key management, environmental qualification (MIL-STD), SWaP, cabling, and A-kit development. Identify and manage technical risks and dependencies. Requirements & Technical Baseline Management: Own and maintain system-level technical baselines across assigned programs. Oversee tracking, testing, and verification of compliance and customer requirements. Develop, decompose, and manage requirements documents (SRDs, SRSs, ICDs) and evaluate design updates for downstream program impact. CDRL & Technical Artifact Development: Lead the development, review, and delivery of formal systems engineering and Contract Data Requirements List (CDRL) artifacts for government acquisition programs, including V&V Plans, System Architecture/Design Documents, Configuration Management artifacts, and Technical Manuals. System Architecture & Design: Lead end-to-end, cross-discipline technical execution across software, platform, cyber, data science, and integration teams. Serve as the technical authority for system-level decisions across hardware, software, network, and platform interfaces. Verification, Validation & Test: Define system-level verification strategies, acceptance criteria, and testing execution. Perform system-level analyses including latency, throughput, network bandwidth allocation, platform stability, system safety, and fault tolerance (FMECA, Single-Point Failure). Program & Customer Engagement: Serve as a primary technical interface with customer engineering, PMOs, and certification authorities. Lead content development for formal technical reviews (SRR, PDR, CDR, TRRs) and define entry/exit criteria for milestone events. Mission-Critical Integration: You seamlessly bridge engineering teams and DoW platform deployments, ensuring complex hardware, software, and network subsystems meet strict airworthiness, safety, and compliance standards. Rigorous Baseline Control: You independently own and manage technical baselines, CDRL deliverables, and requirements traceability with zero friction across fast-moving defense acquisition programs. Cross-Disciplinary Technical Authority: You serve as a trusted technical lead across software, cyber, hardware, and platform teams, translating complex operational constraints into robust, scalable architecture designs. Customer & Program Execution: You build high-trust relationships with customer PMOs and engineering authorities, successfully navigating technical gates (PDR, CDR, TRR) to advance platform capabilities. Required: Education: Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field. Experience: 5+ years of experience in systems, integration, or software engineering, preferably within the aerospace, defense, or high-reliability electronics sectors. Government Acquisition Knowledge: Familiarity with common government contract documentation according to DIDs (SRD, SRS, IDD, ICD, SDD, CSA, etc.). Technical & Integration Skills: Strong understanding of configuration management, software/OS integration (Linux/Unix), network architectures (TCP/IP, routing, VLANs), radio/RF communications, encryption protocols, and basic hardware/cabling integration in safety-critical/airworthiness environments. Testing & Verification: Demonstrated experience with common system verification methods (Test, Inspection, Demonstration, Analysis), hardware-in-the-loop (HIL) lab environments, and software-in-the-loop setups. Security Clearance: Active Security Clearance. Soft Skills: Excellent written and verbal communication skills with the ability to coordinate across diverse engineering disciplines, project managers, and external government stakeholders. Preferred: Industry & Quality Standards: Familiarity with industry design standards such as DO-178 and DO-254. Quality Frameworks: Familiarity with quality standards such as AS9100 and ISO 9001. Base Salary: $143,000 - $156,000 Bonus program and equity in a fast-growing startup Competitive medical, dental, and vision coverage for employees and their families Health Savings Account with annual employer contributions Employer-paid Life and Disability Insurance Uncapped paid time off policy Flexible work & remote work policy Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA) We are committed to building an inclusive culture of belonging that embraces the diversity of our people and represents the communities in which we work and the customers we serve. We know the happiest and highest performing teams include people with diverse perspectives and ways of solving problems. We strive to attract and retain talent from all backgrounds and create workplaces where everyone feels empowered to bring their full, authentic selves to work. Shift5 is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identify, national origin, disability, age, marital status, ancestry, projected veteran status, or any other protected group or class. _

We are seeking a Controls Specialist / Controls Systems Engineer to join our federal team supporting U.S. military and other U.S. federal government sites Outside the Continental United States (OCONUS). Our OCONUS team supports projects for the U.S. government, primarily for the Department of State supporting U.S. Embassies and for the Department of Defense supporting U.S. military bases in foreign countries (no designated war zone countries). Travel is based on the project needs, but typically around 80%. At Johnson Controls, we support our nation’s most critical facilities, the people who occupy them, and the missions they enable. Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure. Pay Range: Typical base salary is in the $115,000 - $150,000 range based on experience and depending on location and assignment. Daily per diem provided when traveling. Bonus eligible on top of base salary. Will explain full compensation details further during interview. Location: Virtual / Remote (work from home) - can be based anywhere in the United States. Will require up to 80% international travel in roughly 90 day durations (some times less depending on location and project scope). Will not travel to any designated war zone countries. All travel related expenses are provided by the company. Benefits: Eligible for benefits on first day of employment Vacation: 3 weeks of paid vacation, 5 sick days, 3 floating holidays, and 10 standard holidays per calendar year As a Controls Specialist / Controls Systems Engineer, you will: • Under general direction, acts as the on-site project leader to execute and complete HVAC controls and other Building Automation System (BAS) projects with assigned customers in a safe and cost effective manner. Performs or delegates tasks as required to execute and fully complete assigned projects including: system programming, installation coordination, system and network commissioning, training and project closeout, • Participates in the installation of hardware designs and software programming using established standards as required. Provides detailed information to communicate design and operation to customers, Johnson Controls staff and subcontractors, • Manages and completes the loading, device verification, and commissioning of all system controllers as required. Validates complete system functionality and resolves issues with subcontractors and others to ensure proper operation. Provides accurate project as-built and commissioning documentation., • Test and write modifications to systems software, • Provides coaching, mentoring and technical assistance. Provides technical assistance to subcontractors, • Performs site-specific training for owner/operator on the total system in full or with assistance. Ensures owner/operator has been trained. Provides proper documentation and manuals for system operation, • Follows all safety standards and has the highest regard for employee and subcontractor safety Required Qualifications: • Must have technical, hands-on experience in system commissioning and/or programming of digital HVAC controls systems (DDC systems)., • Knowledge of a variety of electronic or digital controls systems, HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques, • Must have knowledge of control theory and HVAC systems and equipment., • Strong personal computer skills with proficiency in Microsoft Office Suite (Word, Excel, Powerpoint, etc) and general Windows environment., • Must have the ability to communicate technical material to a non-technical audience., • Must have the ability to work independently and also as part of a team, • Ability to travel approximately 80% of the time to international / overseas locations (will not be sent to any designated war zone countries), • U.S. citizen with the ability to obtain and maintain a DoD Secret (or higher) security clearance required. (This involves a background/character, criminal history, employment, and credit check.). Active Secret (or higher) clearance strongly preferred. Preferred Qualifications: • Demonstrated experience and proficiency working with Johnson Controls Metasys or Tridium® Niagara Direct Digital Control (DDC) system, • Experience with BAS communication protocols including at least one of the following: BACnet MSTP, BACnet IP, N2, P1, Modbus, and/or LON, • Experience using SMP, SCT, and/or CCT, • Experience supporting projects in foreign countries, • Prior experience supporting projects at U.S. military or other federal government sites Who We Are At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect. To learn more about who we are and what we do, please check out our _ video. Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms: • Named to, • Corporate Knights Global _, • Named to Forbes _ list, • CDP 2023 _', • Ranked 67 on the Drucker Institute’s list of _, • Forbes _, • Newsweek _, • Ethisphere 2024 _list for the 17th time, • Newsweek _, • Named to _listing, • Named to _, • Named one of the top military friendly employers by military.com. Johnson Controls is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit _ Division: JCFS (Johnson Controls Federal Systems) #LI-MG3 #LI-Remote

By combining open source innovation with deep expertise in Kubernetes orchestration, Mirantis empowers platform engineering teams to deliver composable, production-ready developer platforms across any environment—on-premises, in the cloud, at the edge, or in sovereign data centers.

At Summit TRC, we are focused on solving complex problems in defense and space domains. Be sure to check out our Careers page! _ We are seeking to add a Systems Adminsitrator to our 24/7 Mission Operations team. This role will provide support to the warfighter by troubleshooting and solving issues related to UAS systems, software, and networks during off-shift hours. If you have a knack for providing technical support and troubleshooting systems, software, and networking issues, please apply. Must be a US citizen with an active security clearance. THIS ROLE WILL BE REMOTE ON 2ND/3RD SHIFT AND MUST SIT IN HUNTSVILLE Key Responsibilities: • Monitor and maintain system performance to ensure data flow continuity, • Participate in ongoing training and development to stay updated on technology trends and best practices., • Diagnose and resolve network issues, optimizing performance and reliability., • Troubleshoot and maintain Linux servers, ensuring system integrity and uptime., • Troubleshoot and resolve hardware and software issues in real-time., • Monitor and manage video feed distribution, focusing on unicast and multicast protocols., • Document troubleshooting processes and system configurations for future reference. Qualifications: • Bachelor's degree in a relevant field, • Must be willing to work 2nd or 3rd shift hours (Three 12s or four 10s schedules available), • Analytical and problem-solving abilities to diagnose and resolve technical issues effectively., • Familiarity with common operating systems (Linux, Windows) and software applications., • Excellent communication and interpersonal skills, with the ability to work independently and collaboratively. Training Requirements: • Candidates must be available for 4 weeks of onsite training in Huntsville, AL, prior to transitioning to remote work. Additional onsite training may be required as necessary. EEO Statement Summit TRC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local laws. We comply with all applicable laws governing nondiscrimination in employment in every location in which the company operates. Disability & Accommodation Statement Summit TRC is committed to working with and providing reasonable accommodations to applicants and employees with disabilities. If you need a reasonable accommodation for any part of the employment process due to a disability, please email _ or call (938) 666-4161 Ext. 3 to request assistance. Determinations on requests for reasonable accommodation will be made on a case-by-case basis in accordance with applicable law.

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk. Ability to read, review and understand support resources provided by the contact center and its clients. Support inquiries include questions related to – Hardware, Software

Dynamic Solutions Technology, LLC (DST), a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time Systems Administrator to provide support to a Federal Government customer in the Allenwood, PA location. This is an exempt remote role. Responsibilities Include: • Manage Information Technology infrastructure systems operating in a Microsoft Windows environment., • Responsibie for account management, troubleshooting workstations and servers in both virtual and physical environments, installing hardware and software, configuring operating systems, performing patch and vulnerability management, and configuring or troubleshooting workstation peripherals., • Travel to remote locations is required., • Make independent judgment and sound decisions when providing IT systems support, collaboration, and guidance to users and support personnel., • Provide technical direction and training for support personnel performing technical operations within the assigned area of responsibility., • Execute policies and standards, as they relate to IT systems and network security and protocols., • Provide comprehensive solutions for managing desktops, workstations, servers, and printers, • Evaluate, install, configure, upgrade, and back-up hardware and software., • Assist with configuring and assigning file shares and linking servers to database systems., • May assist with management of remote client access. Required Experience: • 5 years minimum relative experience performing System Administrator activities., • Demonstrated experience of various COTS software/hardware, and network products; Windows OS, MS Office, etc., • Be able to exercise a high degree of discretion when evaluating client's operating systems, hardware configuration, firewalls, security, and network infrastructure., • Demonstrate a wide degree of creativity and latitude as expected. Required Education/Training: • Bachelors of Science degree in Information Technology or related field; relevant and equivalent experience may be substituted for degree requirement., • At a minimum of one of the following certifications: CompTIA Security+, CompTia Network+, CompTIA A+,Microsoft Certified Professional (MCP), Microsoft Certified System Administrator (MCSA) certification.

This position is fully remote anywhere in the United States. Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading…. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and our satisfaction surveys show it at a consistent 97%, • We are the team who always “has the cool stuff”, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips. Having documentation that's actually useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Senior Systems Engineer to join our Service Delivery Team. Senior Systems Engineer Duties and Responsibilities • Be Fanatically awesome all the time!, • Be an active advocate for customer satisfaction, • Provide technical excellence t for systems, software, and hardware, • Document/Update internal Kb’s, SOP’s, Wiki’s, • Ask educated questions and listen to customers to determine the root cause of issues, • Work through the problem-solving process with customers, empowering them to do the same in the future, • Participate in training incoming staff, • Report significant and recurring issues, • Participate in the After Hours Escalation on-call rotation Senior Systems Engineer Requirements and Qualifications • Proven experience as a senior technical engineer, preferably in an MSP Environment, • Ability to diagnose and resolve advanced issues, • Excellent communication skills, • Keen attention to detail, the memory of patterns, and interest in problem-solving, • Consistently demonstrate the MyITcrew Core Values and meet standard metrics, • Current Microsoft, Azure or cloud computing, CCNA certifications or equivalent, • Advanced skills in the management of Active Directory Domain environments, • Proficient in networking, for both on-premise and cloud-based networks., • A minimum of 5+ Years experience in support and engineering of Windows on-premise and cloud environments

We're building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer, more convenient and fundamentally transformative to the way goods — and eventually people — move around the planet. We are a team of mission-driven engineers with experience across aerospace, robotics and self-driving cars working to make this future a reality. As a Mission Systems Engineer at Reliable Robotics, you will be a part of the Systems team and will report to the Systems & Safety Manager. The Systems & Safety Team is responsible for architecting systems that support novel safety-critical functions, establishing development methodologies for new technologies, and complying with the federal regulations. As part of an experienced multi-disciplinary team, you will contribute to expanding the aircraft's mission and functional capabilities. Your first-hand pilot experience and your engineering experience in design and development will further strengthen the team's ability to meet rigorous expectations of stakeholders and certification authorities. You will collaborate with members from other groups within Reliable Robotics to develop new and novel systems necessary for unmanned aircraft operations. Responsibilities In your role as a Mission Systems Engineer you will contribute to the development of prototypes and certifiable safety-critical flight systems in a dynamic start-up work environment Define and document mission-related aspects of future aircraft operation using insight from a pilot’s perspective Define and communicate strategies and plans for type certification and operational approval Develop training and support documents needed to deploy autonomous systems in an operational environment Support system architecture development and assess trade-off studies regarding performance, complexity, risk, and effort Capture system requirements and interfaces to drive avionics hardware and software development Perform operational safety assessments in support of experimental and production missions Provide engineering expertise in the design, development, test and validation of vehicle level functions and performances You’ll also have the opportunity to interact with other domains within Reliable Robotics and become involved in a broad task spectrum not limited to typical system engineering activities Basic Success Criteria Bachelor’s Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline FAA-Certificated Pilot (Commercial, or Airline Transport) or Dispatcher with two or more years of operational experience under 14 CFR § 135, 14 CFR § 121 or Corporate Flight Operations Broad experience from 7+ years of designing various systems, integrations, and testing of complex safety-critical aerospace systems or equivalent technology Preferred Criteria Advanced Degree of Science or Engineering in Mechanical, Electrical, Aerospace, or related discipline Creative problem solver that can bring multiple disciplines together with the ability to assess risk and make design and development decisions based first principles without all available data Experience certifying flight critical systems, hardware, and software via ARP4754A, ARP4761, DO-254, and DO-178C respectively This role is critical to us at Reliable Robotics, because it works to convert the real world challenges of piloting an aircraft into requirements for an aircraft system that flies itself. This role can be remote, or located at our facility in Mountain View, California. Must be willing to travel up to 10% of the time. This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicant’s capacity to perform in compliance with U.S. export control laws. All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person, meaning not a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident, (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, or not otherwise permitted to access the export-controlled technology without U.S. government authorization, the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis. At Reliable Robotics, our goal is to be a diverse and inclusive workforce. As an Equal Opportunity Employer, we do not discriminate on the basis of race, religion, color, creed, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, sexual orientation, age, non-disqualifying physical or mental disability or medical conditions, national origin, military or veteran status, genetic information, marital status, or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications, merit, and business need. If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to work@reliable.co

Applied Research Associates, Inc. (ARA), Southwest Division (SWD) is looking for an experienced Senior Systems Engineer to join our Concept Development Group (CDG), located in Albuquerque, New Mexico. CDG boasts a multidisciplinary team of engineers performing research, development, and analysis and test for developmental weapon programs. As a Senior Systems Engineer you will provide technical support for Department of War programs, ensuring weapons and munitions systems are effectively designed, integrated, tested, and fielded. This role works closely with program managers and prime contractors to evaluate technical solutions, manage risk, and support milestone decisions. The position blends in‑office program execution with travel to support test and integration activities. An ideal candidate is a technically strong, mission-focused engineer who can translate complex weapons system details into clear, actionable guidance for program leadership while collaborating effectively across government and industry teams. Job Location: Remote work may be available for the right candidate. What you’ll do as a Senior Systems Engineer • Provide subject matter expertise in weapons and munitions Systems Engineering to support a team, working day-to-day with Program Managers, Lead Engineers, and functional leads., • Support requirements development, trade studies, system architecture, and interface definition for weapons and munitions across the system life cycle (development, integration, test, fielding, and sustainment)., • Review and assess contractor technical data, designs, analyses, and test plans to ensure compliance with system requirements, safety standards, and government intent., • Engage with prime contractors and government stakeholders during technical interchange meetings, design reviews (SRR, PDR, CDR), and working groups to resolve technical issues and risks., • Support weapons and munitions integration activities, including platform interfaces, stores compatibility, employment concepts, and certification considerations., • Participate in developmental and operational test planning and execution, including travel to test sites, range activities, and post‑test analysis and reporting., • Identify technical risks, assess impacts to cost/schedule/performance, and provide actionable recommendations to the government team to inform program decisions. Senior Systems Engineer Requirements • Bachelor’s degree in Engineering (Aerospace, Mechanical, Electrical, Systems, or related discipline)., • 7-9 Years Experience supporting DoD or Army or Air Force weapons, munitions, or stores integration programs., • Working knowledge of Systems Engineering principles, requirements management, risk management, and technical reviews., • Ability to analyze contractor technical products and communicate findings clearly to government stakeholders., • Willingness and ability to travel in support of test and program activities., • Active Secret clearance, with ability to obtain and maintain a Top-Secret clearance., • Ability to perform requirements identification, analysis, documentation, and tracking, • Ability to analyze customer needs and turn them into system requirements, • Ability to work with customers in a test environment, • Ability to develop improved methods to increase program efficiency, • Team player with a proactive attitude, • Strong oral and written communications skills Preferred Qualifications • Direct experience supporting DOW programs, • Familiarity with weapons certification, airworthiness, safety, and/or MIL-STD compliance processes., • Experience with developmental and operational test planning and execution., • Knowledge of DoD acquisition processes, life-cycle management, and risk management practices., • Previous experience working with major defense prime contractors on weapons or munitions programs., • Active Top-Secret clearance or experience working in SCI/SAP environments., • Demonstrated ability to independently execute technical tasks while effectively supporting Government-led teams in a collaborative role., • Ability to use statistical analysis methods and tools, • Knowledge of Model Based Systems Engineering (MBSE) tools and practices Compensation & Benefits: Pay Range: From $109,200 to $182,020 USD per year based on years of experience, degree and any special skills and knowledge that they may bring to the position. ARA offers competitive benefits that address our employees’ needs now and in the future. Learn more about each of our benefits at _ Company & Division Information Applied Research Associates, Inc. is an employee-owned international research and engineering company recognized for providing technically superior solutions to complex and challenging problems in the physical sciences. The company, founded in Albuquerque, NM, in 1979, currently employs over 2,200 employee-owners and continues to grow. ARA offices throughout the United States and Canada provide a broad range of technical expertise in defense technologies, civil technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement. The corporation also provides sophisticated technical products for environmental site characterization, pavement analysis, and robotics. At ARA, employees are our greatest assets. The corporation realizes that employee ownership spawns greater creativity and initiative along with higher performance and customer satisfaction levels. ARA gives its employees the tools, training, and opportunities to take more active roles as owners. The culture is challenging; innovation and experimentation are the norm. Employees contributions not only add to the company’s success, but also their own through the Employee Stock Ownership Plan (ESOP). The motto, “Engineering and Science for Fun and Profit” sums up the ARA experience. For additional information and an opportunity to join this unique workplace, please apply at careers.ara.com.

Office Location: Remote Offices, Long Island, and New York City Position Description: The Help Desk Engineer (HDE) is an experience IT support technician working in a service representative capactity for a variety of clients. The Help Desk Engineer is responsible for first-line technical support of client-facing technology, such as Microsoft Dynamics Applications, Citrix Applications, Productivity Software, Password Resets, etc. Additionally, the Help Desk Engineer ay provide light system adminsistration functions, such as creating/deleting users, managing groups, managing distribution lists and public folders, etc. Requirements / Essential Duties • Ability to call on and word directly with C level executives in small to large size businesses., • Provide first line end-user technical support via phone and email, • Provide light user account and email administration, • Coach users on best practices and techniques to avoid simple issues, • Work with the Data Center teams to monitor and respond to events to ensure client system uptime and stability, • Ensures change cnstrol and other processes and proceduires are followed and that configuration documentation is completed when systems are deployed and/or modified, • Basic level knowledge of email administration, • Basic level knowledge of TCP/IP, networking, • Basic level knowledge of smartphone configuration, • Proficient with Microsoft Word, Excel and Outlook is prefered, • Previous experience working with Software as a Service products is suggested For any questions about this position please email _

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Content Products team, within the BizTech organization, delivers the technology that empowers Airbnb’s knowledge culture, drives connection, and scales support for employees and the Airbnb community. Our platforms power Guest and Host support experiences in the Airbnb Help Center and Resource Center, the Knowledge Center for our support ambassadors, and One Airbnb for employees. The Difference You Will Make: As a Senior Systems Engineer on the Content Products team, you will build the systems that power content management at Airbnb: advanced authoring capabilities, frictionless content workflows, analytics that improve content quality, auditing that meets compliance requirements, and AI-assisted experiences for writers. You will own major projects that span multiple workstreams and often arrive loosely defined, and you may lead a small pod of two to three engineers to deliver them. You will partner with product, engineering, and content teams across Airbnb to meet the evolving needs of everyone who creates, manages, and delivers content. A Typical Day: • Deliver major projects end to end. Take end-to-end accountability across the software development lifecycle on projects that span multiple workstreams — breaking the work down, building the plan, and leading a small engineering pod where the project calls for it., • Partner with content teams. Map and improve authoring workflows alongside content, product, and engineering partners; translate them into technical requirements; and deliver the capabilities that follow, including reporting, product integrations, and AI-assisted authoring and editing features., • Own the authoring platform. Share the technical ownership of Contentstack, our enterprise headless CMS, with our engineering team — extending it with custom UI extensions and authoring apps in React that follow Airbnb’s Design Language System, building the integrations that bring structured taxonomy and knowledge graph capabilities to our support and knowledge surfaces, and improving content organization, security, and discoverability through taxonomies, controlled vocabularies, and metadata standards., • Design for the system “-ilities.” Design systems that satisfy both functional requirements and the -ilities — reliability, security, maintainability, observability. Identify and design for potential failure modes, participate actively in incident response, and implement corrective actions that reach beyond the immediate fix., • Raise the technical bar. Identify and deprecate or improve low-quality code, services, and frameworks, and plan quality improvements into the team’s roadmap rather than around it. Give constructive input in technical design and code review that helps shape the team’s direction., • Write the thinking down. Document technical solutions clearly, surfacing the benefits, risks, and tradeoffs you considered — then seek out and incorporate peer review and feedback on your designs. Analyze data, form hypotheses, experiment, learn, and iterate to improve Airbnb’s content authoring and delivery experience., • Grow the people around you. Coach and mentor engineers inside and outside the team, give timely and actionable feedback, help onboard and integrate new team members, and contribute to interviewing and to Airbnb’s broader technical community., • Work in an agent-assisted development loop. Direct AI agents to explore unfamiliar systems, prototype solutions, generate and review code, and validate changes — while staying accountable for correctness and quality Your Expertise: • 5+ years designing and implementing complex systems end to end in integrated enterprise environments, • Proven experience building and maintaining custom author-facing tools, workflows, automations, and integrations in an enterprise headless CMS (Contentstack preferred), • A track record of owning delivery on projects that span multiple workstreams, including work that began without a clear definition, • Depth in front-end and back-end development, preferably with TypeScript, React, and Node.js, • Strong working knowledge of large-scale content data analysis, bulk updates, and reporting, including processing large volumes of data efficiently, • Demonstrated ability to build and operate high-performance, scalable, and fault-tolerant internal tooling, and to design for failure modes and operational requirements, • Fluency with agentic development workflows: comfortable directing AI agents to explore, prototype, implement, and review, with sound judgment about when to trust and when to verify their output, • Clear technical writing — design documents that make benefits, risks, and tradeoffs explicit — and a habit of seeking peer review, • Experience mentoring engineers and giving actionable feedback, • Comfortable navigating ambiguity and helping shape problem definitions, • Ability to drive alignment, manage projects, and collaborate effectively with technical and non-technical stakeholders, • Experience working with structured data in enterprise taxonomy or knowledge graph platforms, • Familiarity with architectural patterns of large, high-scale web applications, such as well-designed APIs, high-volume data pipelines, and efficient algorithms, • Experience with modern reporting or analytics platforms such as Tableau or Grafana, • BS, MS, or PhD in Computer Science or a related field Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. _ . If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: _. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity: Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic.

CareDx is a leading precision medicine diagnostics company advancing care in transplant, specialty oncology, and cell therapy. Through our innovative portfolio of molecular diagnostics, digital health solutions, AI-powered data and analytics, and patient support services, we partner with healthcare providers, patients, and biopharma organizations to help inform clinical decision-making and improve patient outcomes. At CareDx, every employee has the opportunity to contribute to innovations that help transform patient care and improve lives. The Support Systems Engineer plays a key role in implementing, configuring, and supporting multiple CareDx software platforms and HL7 interfaces. This role ensures system reliability, performance, and seamless customer experience within defined budgets and timelines. Responsibilities: Technical Support & Implementation • Deploy, configure, and support CareDx software, including transplant, medication, and patient management platforms., • Troubleshoot and resolve issues related to operating systems, databases (SQL, Oracle), and application interfaces., • Support and maintain HL7 interfaces, including custom filtering and performance monitoring., • Assist with remote connectivity setup and VPN configurations for customer sites., • Ensure compliance with SLAs while managing ticket queues and project timelines. Customer Engagement & Documentation • Advise customers on software and hardware requirements before deployment., • Provide ongoing support with a strong focus on customer service and follow-up., • Document processes, configurations, and troubleshooting steps for internal and external use. Collaboration & Continuous Improvement • Work independently to execute implementation plans and resolve technical issues., • Coordinate with cross-functional teams to optimize system performance., • Stay up to date with emerging technologies to improve deployment and support processes. Qualifications & Experience: Required: • Education: Bachelor’s degree in MIS, Computer Science, or a related field (or equivalent experience)., • Experience: 2+ years of experience in system engineering, implementation, and automation., • Proficiency in writing complex SQL queries and managing Microsoft SQL Server & Oracle databases., • Experience with SAP Crystal Reports and software interface troubleshooting., • Strong knowledge of Microsoft Windows Active Directory and VPN protocols (Cisco, Nortel, RDP, etc.)., • Expectation is to be on call one week per month Preferred: • Experience in biomedical systems engineering., • Familiarity with IIS Web Services and website management., • Knowledge of coding languages such as Python, C++, or JavaScript., • Experience with data conversions and network administration. Success Metrics: • Provides timely and effective technical support with high customer satisfaction., • Ensures seamless software deployment with minimal disruptions., • Maintains accurate documentation and knowledge sharing., • Continuously enhances technical skills and industry knowledge. Additional Details: Every individual at CareDx has a direct impact on our collective mission to improve the lives of organ transplant patients worldwide. We believe in taking great care of our people, so they take even greater care of our patients. Our competitive Total Rewards package for US Employees includes: • Competitive base salary and incentive compensation, • Health and welfare benefits, including a gym reimbursement program, • 401(k) savings plan match, • Employee Stock Purchase Plan, • Pre-tax commuter benefits, • And more!, • Please refer to our page to view detailed benefits at _ In addition, we have a Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. With products that are making a difference in the lives of transplant patients today and a promising pipeline for the future, it’s an exciting time to be part of the CareDx team. Join us in partnering with transplant patients to transform our future together. CareDx, Inc. is an Equal Opportunity Employer-vets/disabled, and participates in the E-Verify program. By proceeding with our application and submitting your information, you acknowledge that you have read our and consent to receive email communication from CareDx. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our The U.S. EEO posters are available _. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. #LI-Remote This is the anticipated base salary range in the United States. The final salary offered to a successful candidate will be dependent on several factors that may include, but are not limited to, the type and length of experience within the job, the type and length of experience within the industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives and restricted stock units. CareDx is a multi-state employer, and this salary range may not reflect positions that work in other states. Remote: US only roles $62,000 - $77,500 USD

This position is fully remote anywhere in the United States. Ready to get off the IT machine and come be part of a team where you are more than a cog in the wheel? My IT Crew is the place where everyone gets a voice and new ideas are welcomed. Sound like this could be your new home? Keep reading…. My IT Crew has been a leader in the Managed Service provider space since 2016. We strive for excellence and achieve it. • Our clients love us and our satisfaction surveys show it at a consistent 97%, • We are the team who always “has the cool stuff”, we adopt new tools to make us more efficient and allow us to help our clients with best-in-class support, • No more asking everyone for help, it's right at your fingertips. Having documentation that's actually useful? That's us!, • We Listen. Our culture of collaborative meetings and weekly team-led training will help YOU drive yourself and the company forward. We are expanding our operations and seeking to grow our team. We have an opening for a Senior IT Support Engineer to join our Service Delivery Team. Senior IT Support Engineer Duties and Responsibilities • Be Fanatically awesome all the time!, • Be an active advocate for customer satisfaction, • Provide technical excellence t for systems, software, and hardware, • Document/Update internal Kb’s, SOP’s, Wiki’s, • Ask educated questions and listen to customers to determine the root cause of issues, • Work through the problem-solving process with customers, empowering them to do the same in the future, • Participate in training incoming staff, • Report significant and recurring issues, • Participate in the After Hours Escalation on-call rotation Senior IT Support Engineer Requirements and Qualifications • Proven experience as a senior technical engineer, preferably in an MSP Environment, • Ability to diagnose and resolve advanced issues, • Excellent communication skills, • Keen attention to detail, the memory of patterns, and interest in problem-solving, • Consistently demonstrate the MyITcrew Core Values and meet standard metrics, • Current Microsoft, Azure or cloud computing, CCNA certifications or equivalent, • Advanced skills in the management of Active Directory Domain environments, • Proficient in networking, for both on-premise and cloud-based networks., • A minimum of 5+ Years experience in support and engineering of Windows on-premise and cloud environments

iSoftStone, Inc. is Seeking an IT Help Desk Support Engineer to Join Our Team in Milwaukee, Wisconsin! This is a Remote Role for Candidates Located within a 4-Hour Drive of Milwaukee Candidates must have permanent authorization to work in the United States. Visa sponsorship is not available for this role. We are looking for an IT Help Desk Support Engineer to provide Level 1 IT support for approximately 110 users across North America. The role will support both a manufacturing facility in Milwaukee and distributed sales users across multiple U.S. states. Responsibilities: -Provide Level 1 remote IT support via phone, email, and ticketing system. -Troubleshoot PCs, laptops, printers, networks, software, and basic hardware issues. -Support user onboarding, software installation, account setup, and basic access issues. -Monitor and escalate network, firewall, switch, and infrastructure issues to the appropriate technical teams. -Conduct weekly/bi-weekly onsite IT inspections at the Milwaukee manufacturing facility. -Provide onsite support for urgent factory IT incidents when required. -Maintain IT asset and equipment inventories and documentation. -Follow established IT support procedures, SLAs, and escalation processes. -Coordinate with the Shanghai IT team for after-hours support and issue escalation. Qualifications: -Two+ years of experience in IT Help Desk, Desktop Support, or MSP environments. -Strong troubleshooting skills across Windows PCs, Microsoft 365, networking, and common business applications. -Basic understanding of LAN/WAN, switches, firewalls, Wi-Fi, and endpoint management. -Good communication and customer-service skills. -Ability to work independently and coordinate with offshore/global IT teams. -Willingness to travel locally to the Milwaukee manufacturing site as needed. -CompTIA A+, Network+, Microsoft, or equivalent certifications are a plus. Pay rate: $40-$43/hour SoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies. Visit us at _. iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.

Full-time Description Location: Palm Beach, FL Area Position Type: Full-Time Salary Range: $45,000-$55,000 Annually At Powernet, we don’t just deliver top-tier wireless, voice, Managed IT, and security solutions—we make connecting businesses seamless, smart, and reliable. We’re a team of innovators, problem solvers, and tech enthusiasts who believe work should be rewarding, collaborative, and full of high-fives (virtual or in-person!). If you are eager to launch your IT career, love diving into hands-on technical troubleshooting, and get excited about helping people solve tech puzzles, you’ve found your crowd. • 5 weeks PTO, • Remote work flexibility, • Anniversary gift plan, • Employee referral program, • Health, vision, dental, and life insurance available, • HSA Account, • 401(k) matching As our Entry-Level Help Desk Technician, you are the first line of defense for our technical support operations! You’ll serve as an essential problem solver, taking incoming help desk calls, resolving support tickets, and ensuring our clients have a seamless technology experience. From imaging PCs and setting up user workstations to monitoring system alerts, managing Active Directory permissions, and assisting with installations, you’ll play a key role in keeping our systems and clients running smoothly every day. 1. End-User Support & Day-to-Day Troubleshooting • Answer incoming help desk phones, log detailed ticket notes, and respond to end-user support requests promptly and professionally., • Perform first-level troubleshooting for Microsoft Windows in domain environments, Office 365, Google Workspace, and anti-virus applications., • Manage file/folder permissions, user accounts, and basic configurations within Active Directory and Group Policy. 1. Workstation Setup & Deployment Assistance • Image PCs and configure desktop workstations, laptops, printers, scanners, and copiers for end users., • Assist senior technical teams with technology upgrades, network deployments, and hardware/software implementations., • Provide both remote and periodic on-site assistance to resolve local hardware, cabling, and wiring needs. 1. Alert Monitoring & Systems Hygiene • Actively monitor incoming system alerts, conduct initial research, resolve routine issues, and escalate complex incidents to upper-tier engineering teams when required., • Maintain squeaky-clean records, documenting technical solutions, updating service requests, and keeping configuration logs current., • Participate in a rotational on-call schedule to support critical client needs and maintain strict service level agreements (SLAs). This is a remote-friendly position that may require occasional local travel for on-site hardware deployments, workstation setups, or equipment replacements. You should be comfortable managing multiple activities simultaneously in a fast-paced environment, communicating clearly over the phone and via chat, and maintaining a positive, customer-first attitude. Requirements What You Bring to the Table • Education: High School Diploma or GED required (Associate Degree in Information Technology or a related field preferred)., • Technical Fundamentals: Hands-on familiarity or entry-level experience supporting Microsoft Windows, Active Directory, Group Policy, Office 365, and Google Suite., • Hardware & Infrastructure Awareness: Basic knowledge of PC imaging, workstation setup, cabling/wiring, and anti-virus software (experience with network equipment troubleshooting is a big plus!)., • Problem-Solving Mindset: Strong diagnostic skills with the ability to research, troubleshoot, and document technical issues quickly., • Communication & Service: Outstanding customer service, clear communication, and a passion for helping non-technical users solve problems., • Driver Requirements: Must possess a valid driver’s license for periodic local deployment support. Salary Description $45,000-$55,000 annually

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk. Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Onlin

Job Title: Helpdesk Specialist (_) Department: Revenue Ops - Client Success Reports To: Helpdesk Manager Location: Pullman, WA or Remote (US) Compensation: $60,000 - $70,000 Applicants must be legally authorized to work in the United States. Addium, Inc. does not sponsor employment visas now or in the future. About Addium _ is a leading ag-tech company uniting science, sensors, and software to deliver end-to-end solutions in agriculture and food safety. Serving 34,000+ global clients with 60M+ daily sensor readings, we turn raw data into actionable insights that conserve resources, improve food safety, and drive measurable impact. Our mission is to make the invisible visible—transforming data into clarity, action, and automation. Trusted by partners like Mondelez, PepsiCo, Ferrero, and Green Thumb Industries, we stand for innovation, reliability, and a bold commitment to the future of agriculture. Position Summary The Helpdesk Specialist is the first point of contact for _customers who need technical help with their instruments, software, and service requests. This role resolves support cases quickly and accurately, coordinates with internal teams when issues need escalation, and helps customers get the most out of our products and self-service tools. Above all, the Helpdesk Specialist represents AQUALAB's commitment to customer service as a differentiator, treating every customer interaction with the professionalism and care our customers expect. Key Responsibilities Case Management and Customer Support • Manage and resolve technical support cases in Salesforce, keeping customers informed from first contact through resolution., • Troubleshoot instrument, software, and connectivity issues by phone, email, and video, escalating complex issues to the appropriate team when needed., • Communicate clearly and professionally with customers, setting accurate expectations and following through on every commitment., • Document case details, actions taken, and root causes accurately so the team can track trends and improve service. Self-Service Portal Support • Guide customers through registering for and using the self-service portal, including calibration and service requests., • Resolve account setup issues and create missing instrument assets on customer accounts so customers can request service without delays. Cross-Departmental Coordination • Support the onboarding calendar for Vapor Sorption Analyzer (VSA) customers in collaboration with Sales Engineering and Laboratory Sciences., • Coordinate with the Repairs Manager on loaner instruments, follow-ups, and escalations., • Work with the Shipping Manager to address urgent shipping concerns., • Partner with the Receiving Team to resolve issues with incoming instruments. Continuous Improvement • Share feedback on recurring customer issues and suggest improvements to support processes in Salesforce and NetSuite., • Participate in ongoing technical training to build deeper troubleshooting expertise across AQUALAB's product lines. Who We're Looking For? We are looking for the right person more than the perfect résumé. The ideal candidate has an outstanding, customer-first personality and genuinely enjoys helping people solve problems. You bring positive energy to every call, stay calm and confident under pressure, and take ownership until the customer's issue is fully resolved. You understand that every interaction shapes how customers feel about AQUALAB, and you hold yourself to a high standard of service every time. Required: • Bachelor's degree in a related field is preferred; equivalent technical certifications or relevant experience will be considered., • Minimum of 5 years in technical support, customer support, or another customer-facing technical role., • Experience with case management systems is preferred; hands-on experience with Salesforce and NetSuite is highly desirable., • Excellent verbal and written communication skills in English, with the ability to explain technical concepts clearly to customers., • Strong problem-solving and critical-thinking abilities., • Strong organizational and multitasking skills, with the ability to stay composed in high-pressure situations., • Ability to work collaboratively with internal teams and external customers. Preferred: • A background in food science, including experience in food manufacturing, R&D, or product formulation., • A degree or coursework in food science., • Familiarity with laboratory instruments or quality control processes. What We Offer • Competitive salary, • Comprehensive medical, dental, and vision insurance, • 401(k) retirement plan with a company match (up to 4% after your first year), • Paid Time Off, Sick Leave, and 11 Paid Holidays, • Company-paid life and disability insurance, • HSA with company contribution and FSA options, • A small, focused team that moves fast and gives you the room to actually build something Addium, Inc. is an Equal Opportunity Employer. We are committed to creating an inclusive and diverse workplace where all individuals are respected, valued, and supported. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, sexual orientation or gender identity, or other protected status.

Team Summary This team will serve as the product owner for the machine learning platform capabilities within PointClickCare, working closely with other engineering teams across the organization to identify, build and support traditional machine learning (ML) and hybrid ML/LLMsolutions. This centralized team with deep specialization will closely integrate with key horizontal partners to ensure delivery of safe, scalable, and high-impact AI products. Job Summary The Principal AI Machine Learning Platform Engineer will set the technical vision and strategy for the machine learning platform that powers ML and generative AI development across PointClickCare, partnering with Product and Engineering leadership to align that direction with product and business goals. As the technical authority for the ML platform, the Principal Engineer will define the reference architectures, standards, and roadmap for the pipelines, tooling, and infrastructure used for model training, deployment, serving, and monitoring, and will provide technical leadership and mentorship to raise the engineering bar for ML systems company-wide. Key Responsibilities • Partner with product and engineering leadership to translate business and product objectives into a multi-quarter technical strategy and roadmap for the ML platform., • Define the reference architectures and standards for scalable data and ML pipelines spanning model training, evaluation, deployment, and serving that engineering teams across the organization build upon., • Set the direction and best practices for MLOps across the company — including CI/CD for models, model registry, feature stores, and experiment tracking — and drive build-vs-buy decisions for core platform components., • Establish the practices and architecture for reliability, observability, and performance of ML systems in production, including monitoring, alerting, and automated remediation., • Establish the security architecture for the ML platform, including authentication, role-based access control, audit logging, and compliance monitoring, and ensure adoption across teams., • Define secure, cost-efficient integration and infrastructure patterns for connecting the platform with existing systems, APIs, and data sources at scale., • Provide technical leadership and mentorship across engineering teams, guiding senior engineers and influencing the org-wide technical roadmap for ML infrastructure. Qualifications & Skills • Expert level in Python and Java with strong software engineering fundamentals., • Deep experience designing and building ML platforms and ML Ops workflows at scale, familiarity with tools such as MLFlow, Kubeflow, Ray, and model-serving frameworks or equivalents., • Extensive experience with cloud platforms (AWS, Azure, and/or GCP), containerization, and orchestration (Docker, Kubernetes)., • Demonstrated track record of setting technical direction and driving org-wide technical initiatives across multiple teams. Preferred • Bachelor’s degree or higher in Computer Science, Machine Learning, or a related field., • Sufficient familiarity with Azure Machine Learning components, Databricks processing and serverless environments, and ML Frameworks to support strategic decision making, • Demonstrable history of leading and sustaining build out of critical cross-team systems, • Experience implementing security at scale including role-based access control, multi-factor authentication, network security best practices, and compliance monitoring., • Experience optimizing large model training and inference (including LLM serving) for performance and cost. #LI-AJ1 #LI-remote$195,000 - $217,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $195,000-$217 000 (not overtime eligible) + bonus + benefits. Compensation is assessed individually and aligned to experience, skills, and market context. The posted range reflects typical expectations for this role. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

ARES has an exciting opportunity for a Systems Engineer supporting the Engineering, Professional, and Administrative Support Services (EPASS) Contract at Peterson SFB with modernization activities. In this role, you will support the Government program office by providing independent technical evaluation of contractor-led software modernization and development activities, including software architecture, algorithm performance, open systems architecture, communications, and data strategies. This is a full-time remote position. Travel may be required to CONUS and OCUNS locations (approx. 10%). Duties include: • Provide engineering oversight across the entire technical baseline. Review and assess the prime contractor's systems engineering plans, processes, and artifacts to ensure they align with Government objectives and best practices., • Review and provide technical recommendations on the full set of contractor-developed system and subsystem requirements, ensuring they are clear, verifiable, and properly allocated and traced., • Oversee and assess contractor-led engineering trade studies, providing the Government with independent analysis of alternatives to ensure decisions balance performance, cost, schedule, and risk across the portfolio., • Manage and provide oversight of the requirements verification process. This includes reviewing and assessing the contractor’s Verification and Validation (V&V) plans, Test and Evaluation Master Plan (TEMP), and the Requirements Verification Matrix (RVM)., • Manage the Government's oversight of the deficiency reporting process. Track and report on the status of all identified system deficiencies, ensuring they are properly documented, prioritized, and driven to resolution by the contractor., • Evaluate the overall system architecture, including external and internal interfaces, to ensure it is robust, scalable, and compliant with Modular Open System Architecture (MOSA) principles., • Monitor system integration activities, identify potential cross-domain (hardware, software, cybersecurity) integration risks, and provide the Government with risk mitigation strategies., • Provide continuous technical support and recommendations to the Government team throughout all phases of the acquisition lifecycle, including major technical reviews (e.g., SRR, PDR, CDR), configuration management, and system-level testing., • Assist with Configuration Control Boards, Engineering Trades, Requirements Verification, Requirements Mapping, and all aspects of baseline management at all levels of the program to include the portfolio/system-of-systems level Minimum Required Qualifications Clearance: Ability to obtain or a current Secret Clearance with the ability to obtain Top Secret Education: High School Diploma Years of Experience: 15 years of directly related experience; to include 8 years of DoD experience; OR • Bachelor's Degree in a related field and twelve (12) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience; OR, • Master's or Doctorate Degree in a related field and ten (10) years of experience in the respective technical/professional discipline; to include five (5) years of DoD experience Required Technical Skills: • 15+ years of experience in systems engineering on complex defense or aerospace programs., • Demonstrated leadership experience on an ACAT I/II Major Defense Acquisition Program (MDAP), with direct responsibility for system-of-systems integration., • Demonstrated experience on a Major Defense Acquisition Program (MDAP) or other large-scale (ACAT I/II) programs., • Expertise in requirements management, verification and validation, and Test & Evaluation (T&E) in a DoD environment., • Proven experience developing and implementing a Modular Open System Architecture (MOSA) strategy on a large program., • Ability to manage complex technical trades and interface challenges in a multi-contractor environment. ARES Benefits: ARES offers a competitive compensation and benefit package. Full time employees may participate in: • Medical Insurance, • Dental Insurance, • Vision Insurance, • HSA/FSA Accounts, • Life & Disability Insurance, • Critical Illness & Accident Insurance, • ESOP, • 401(k) Plan, • Paid Time Off & Holidays ARES is an equal opportunity employer and complies with E-Verify. We believe in hiring a diverse workforce and fostering an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. ARES shall abide by the requirements of 41 CFR 601.4(a), 60-300.5(a) and 60-741.5(a). Our stated salary range represents a general guideline. However, ARES considers a number of factors when determining salary offers such as current market conditions, the scope and responsibilities of the position and the candidate's experience, education, and skills. *Applications are going to be accepted on an ongoing basis until the position has been filled. position has been filled.

Anduril's Space team is expanding our AI-powered capabilities into the final frontier, enhancing Space Domain Awareness, Space Control, and Command and Control for U.S. military and allied partners. We're developing fully integrated hardware and software systems, including Lattice for Space Missions and modular payloads, to address growing threats in space and ensure our Guardians maintain a decisive advantage in this contested war-fighting domain. Rendezvous and proximity operations are where spacecraft operations stop being a checklist and start being a craft. You own that craft at Anduril. As a Spacecraft Operations Systems Engineer for RPO, you own how our spacecraft plan, rehearse, and fly close to other objects. You'll do this work well before launch. RPO campaigns are won in AI&T, on the flatsat, and in the rehearsals, not just on-console. You'll validate procedures against hardware-in-the-loop testbeds, build and run day-in-the-life and contingency sims, and push ops constraints back into the GNC, flight software, and ground software designs while those designs can still change. This role is directly tied to ongoing programs within Anduril's Space Business Line. We work with mission partners and customers to deploy reliable and robust capabilities on operationally-relevant fielding timelines to meet complex challenges across the DoD and IC. For Colorado based applicants, please note this will be a remote role expected to be filled out of the state of Colorado. • Design and own RPO mission plans: relative motion design, approach and hold-point sequencing, delta-V budgets, and the timeline that ties them to comm passes, lighting, and ground contact • Build passive safety into every approach, so that a missed burn, a dropped pass, or an off- nominal state doesn't put the vehicle on a collision trajectory • Author the flight rules and procedures that govern close approach: keep-out volume enforcement, go/no-go gates, abort and breakout criteria, custody handoffs, and conjunction screening against both the target and third parties • Own the mission operations plans and procedures for spacecraft programs across all phases, including LEOP, commissioning, on-orbit checkout, and operations • Drive the pre-launch campaign from the ops side: write and run day-in-the-life and mission rehearsals, inject the failures, and turn every finding into a procedure change or a design change • Work with AI&T as the operations voice, validating procedures and command sequences on flatsats and hardware-in-the-loop testbeds before they touch flight hardware • Feed operational constraints back into GNC, flight software, ground software, and comms design • Create and analyze the metrics used to debug and monitor vehicle and campaign performance, • Triage anomalies, root cause failures, and coordinate next steps under time pressure, • Train operators and mission crews on Anduril spacecraft and on RPO execution specifically, • Support demanding schedules during ground testing, launch windows, and on-orbit operations, • Work with other teams and government agencies to obtain required licenses (FCC, NOAA) and comply with regulations for operating spacecraft, including proximity operations coordination • Eligible to obtain and maintain an active U.S. Top Secret security clearance, • Strong engineering background from industry or school, ideally in Aerospace Engineering, Astrodynamics, Computer Science, or another engineering field • 4+ years of professional spacecraft operations, mission planning, or flight dynamics experience, • Direct RPO experience on a flown or near-flight mission, on either the planning or execution side: relative orbit design, proximity operations trajectory planning, maneuver planning and reconstruction, or close-approach execution on console • Experience taking a spacecraft through pre-launch operational readiness: AI&T support, procedure validation, mission rehearsals, day-in-the-life testing, and operational readiness reviews • Ability to quickly understand and navigate complex systems and detailed requirements, • Capable of solving complex technical problems with little oversight, • Clear written communication, including procedures, flight rules, and training material, • Experience on on-orbit servicing, inspection, docking, or refueling missions, • Experience with autonomous or onboard relative navigation, including vision-based or optical relative nav • Flight dynamics depth: orbit determination, maneuver calibration, and maneuver reconstruction, • Experience with conjunction assessment and space traffic coordination, • Experience operating government, DoD, or IC spacecraft, • Experience with STK/Astrogator, ODTK, MATLAB, or Simulink, • Experience with Python and Linux systems, • Experience with testing and validation on flatsats and hardware-in-the-loop testbeds, • Exposure to ground station operations and providers, • A desire to work on critical software in the space domain US Salary Range $126,000 - $167,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, _. Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information. To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind: No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates. • Please always verify communications:, • Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an @anduril.com address., • Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to _. Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links. What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to _. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts. To view Anduril's candidate data privacy policy, please visit _. By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.

About This Opportunity CTI Staffing is partnering with a leading grocery retail organization to find a Solutions Delivery Analyst II for their technology team, based in Scarborough, ME or Salisbury/Mooresville, NC (remote considered for exceptional candidates). This role owns technical delivery and production support for a critical point-of-sale environment supporting a 24/7/365 retail operation. You'll lead small-to-mid IT initiatives from requirements through deployment, while also serving as a go-to resource for resolving complex production issues. This is a hands-on role for someone who wants ownership, not just a ticket queue. What You'll Do • Serve as the technical subject matter expert for assigned POS systems and applications, • Lead small-to-mid IT initiatives from requirements gathering through deployment and hypercare support, • Build and manage software and hardware deployment packages independently, • Provide second- and third-level production support for critical retail systems, • Lead root cause analysis on complex issues spanning multiple systems, • Coordinate with QA, change management, infrastructure, and vendor teams on deployments and incidents, • Support operational stability during occasional off-hours and weekend coverage as needed, • Mentor and onboard junior team members About This Opportunity CTI Staffing is partnering with a leading grocery retail organization to find a Solutions Delivery Analyst II for their technology team, based in Scarborough, ME or Salisbury/Mooresville, NC (remote considered for exceptional candidates). This role owns technical delivery and production support for a critical point-of-sale environment supporting a 24/7/365 retail operation. You'll lead small-to-mid IT initiatives from requirements through deployment, while also serving as a go-to resource for resolving complex production issues. This is a hands-on role for someone who wants ownership, not just a ticket queue. What You'll Do • Serve as the technical subject matter expert for assigned POS systems and applications, • Lead small-to-mid IT initiatives from requirements gathering through deployment and hypercare support, • Build and manage software and hardware deployment packages independently, • Provide second- and third-level production support for critical retail systems, • Lead root cause analysis on complex issues spanning multiple systems, • Coordinate with QA, change management, infrastructure, and vendor teams on deployments and incidents, • Support operational stability during occasional off-hours and weekend coverage as needed, • Mentor and onboard junior team members

Description Channel Factory provides intelligent marketing solutions for the next generation of contextual safety, suitability, and performance for brands and agencies. Our platform helps marketers implement, automate, and scale their marketing programs across the world’s largest video library, YouTube and emerging growth channels. We sit at the intersection of marketing and suitability and have a mission of enabling the world’s top brands to consciously connect with the right audience in the right context, maximizing suitability and contextual performance. Channel Factory embodies a strong start-up culture that values diversity, collaboration, and results. Our bias towards execution balances critical thinking, analysis, and pragmatic problem solving. We expect a lot from one another and value our thoughtful and intellectually curious company culture. Remote work status is subject to change at any time. Channel Factory is headquartered in the United States and has global offices across 20+ cities/countries. This position will be based in the United States. This role will report to our Director, Info Security/Compliance. The IT Support Engineer is responsible for delivering high-quality IT support and device lifecycle management across the Americas region. This role will be a 6-month fixed-term position. You will serve as the primary IT contact for Americas users, combining hands-on technical troubleshooting with systems administration and operational ownership. The role also plays a key part in strengthening onboarding processes, improving device management standards, and contributing to global IT initiatives. • IT Support & User Experience, • Provide Tier 2/3 technical support to Americas users via Jira Service Management., • Troubleshoot macOS, SaaS applications, access management, and networking issues., • Ensure timely resolution of tickets and maintain high service standards., • Proactively identify recurring issues and recommend improvements., • macOS Fleet & Jamf Management, • Manage and maintain the macOS fleet through Jamf Pro (enrollment, compliance, patching, policies)., • Ensure all Americas devices are enrolled, secure, and compliant with company standards., • Support the migration of existing devices into Jamf and help drive consistency across the region., • Monitor endpoint protection and device health., • Device Lifecycle & Procurement (Americas), • Own or co-own laptop procurement for Americas hires., • Ensure all new hire devices are configured, enrolled, secured, and fully ready prior to Day 1., • Coordinate shipping, RMAs, and vendor management within the region., • Maintain accurate asset records and documentation., • Onboarding, Offboarding & HR Collaboration, • Partner closely with HR Operations to ensure smooth onboarding and offboarding processes., • Improve and standardize HR–IT handoffs., • Ensure access provisioning, authentication setup, and hardware readiness align with onboarding timelines., • Contribute to documentation and workflow improvements., • Systems Administration Support, • Support Google Workspace administration (user lifecycle, permissions, mail routing, group management)., • Support administering SSO/MFA platforms (e.g., OneLogin) including provisioning and access control., • Maintain system documentation and access governance., • Global Collaboration & Projects, • Collaborate with global IT teams to maintain consistent standards and processes., • Participate in automation, security, onboarding improvements, and documentation initiatives., • Contribute to continuous improvement across IT operations., • Additional Responsibilities, • All other duties as assigned Requirements • 4+ years in IT Support, Service Desk, or Systems Administration., • Strong macOS expertise (Jamf Pro, ABM/DEP preferred)., • Hands-on experience with Google Workspace and SSO/MFA platforms., • Solid understanding of networking fundamentals (DNS, VPN, etc.)., • Experience managing hardware procurement and device lifecycle operations., • Strong communication skills and ability to collaborate across teams., • Comfortable working independently and taking ownership of regional IT delivery., • This role may involve occasional travel for in-person collaboration, meetings, trainings, etc., • Experience with automation or scripting (Python preferred)., • Exposure to endpoint security tools or SOAR automation., • Experience in a global, distributed organization., • Familiarity with Slack or Atlassian administration. Benefits • Work with a leading startup in a high-demand industry, and you would be working with like-minded experts aiming to transform video ad operations, • Competitive salary, • Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance), • Cell phone and Wi-Fi reimbursement, • Bill Spend Stipend, • Gym Stipend, • Work-life flexibility – we value your contributions above all Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500 in delivering scalable, brand-safe, contextually aligned YouTube advertising software and services. By tapping into the deepest proprietary data pool on the market, the company enables highly customized, contextually aware, and dynamically optimized campaigns and provides industry-leading performance for a portfolio of clients across all industries. Channel Factory is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Channel Factory makes hiring decisions based solely on qualifications, merit, and business needs at the time. The company also has employee resource groups focusing on encouraging inclusion and diversity in the workplace. Salary Range: up to $75,000 annualized.

Macmillan is seeking a detail-oriented and technically skilled P2P Systems Administrator to support the optimization and maintenance of our Procure-to-Pay (P2P) technology ecosystem. In this role, you'll serve as a key technical resource for our Accounts Payable and Procurement teams, managing day-to-day system operations while enabling strategic business initiatives. This is an excellent opportunity for someone with systems administration experience who wants to make an immediate impact in an operations environment. You'll work at the intersection of technology and business, translating functional requirements into technical solutions while supporting three integrated platforms that are critical to our vendor management and payment processing. What You'll Do: System Administration & Maintenance • Serve as the primary administrator for our P2P technology stack, including Xflow, Concur, and Tipalti platforms, • Manage user provisioning, role assignments, and approval authority hierarchies across all platforms, ensuring appropriate access controls and compliance with segregation of duties (SOD) requirements, • Monitor system health, batch processes, and data synchronization between integrated platforms and our SAP core system, • Troubleshoot system errors, workflow bottlenecks, and integration failures; serve as the first point of contact for escalations and coordinate with software vendors for technical support, • Ensure compliance with company controls and policies by maintaining proper segregation of duties, access controls, and comprehensive audit logs across all P2P systems; support internal and external compliance audits System Integration & Implementation Support • Support technical setup, configuration, and testing for new P2P software applications, module expansions, and platform upgrades, • Assist with User Acceptance Testing (UAT) planning and execution, including test case development and regression testing, • Partner with Central IT and Enterprise Architecture teams to ensure all implementations meet company security standards and data governance protocols, • Create and maintain technical documentation, including system architecture diagrams, standard operating procedures (SOPs), and troubleshooting guides Process Optimization & Continuous Improvement • Partner with Accounts Payable, Travel & Expense, and Procurement leadership to understand business requirements and recommend technical solutions, • Support the standardization of master data across platforms, including vendor master maintenance, GL coding structures, and cost center alignment, • Identify process inefficiencies and recommend system configuration enhancements to improve workflow automation and reduce manual intervention, • Participate in continuous improvement initiatives that enhance system reliability, user experience, and operational efficiency What You'll Bring: • Associate's degree or higher preferred, • 3-5 years of experience in finance systems administration, ERP support, or related technical operations role, • Hands-on experience administering enterprise software platforms (ERP, procurement, expense management, or payment systems), • Strong problem-solving skills with ability to troubleshoot technical issues independently and escalate appropriately, • Excellent written and verbal communication skills; ability to explain technical concepts to non-technical stakeholders, • Demonstrated attention to detail and commitment to data accuracy and compliance, • Proficiency with Windows and/or Linux operating systems, • Ability to work with structured data, SQL databases, and system logs Preferred Qualifications • Experience with SAP or similar enterprise resource planning (ERP) systems, • Experience administering workflow automation or business process management (BPM) software, • Familiarity with Procure-to-Pay (P2P) systems such as Ariba, Xflow, Concur, or Tipalti, • Experience with API integrations or data synchronization between multiple systems, • Knowledge of SOD compliance, audit logging, and RBAC (role-based access control) concepts, • Experience supporting User Acceptance Testing (UAT) or system implementations, • Certification in relevant systems administration or IT fundamentals, • Understanding of accounts payable, procurement, or finance operations What We're Looking For • A self-starter who takes ownership of technical issues and sees them through to resolution, • Someone comfortable learning new systems quickly and adapting to a fast-paced operations environment, • A collaborative team player who communicates effectively with both technical and business stakeholders, • An individual who values accuracy, follows documented procedures, and maintains strong audit trails, • Someone with a growth mindset who is eager to deepen technical and domain expertise Salary range: $60,000 - $70,000 FSLA status: Non-exempt This position is classified as remote but is tied to our New York, NY office located at 120 Broadway. Employment is subject to New York State tax withholding under applicable regulations. Macmillan Publishers is the U.S. trade company that is part of the Holtzbrinck Publishing Group, a large family-owned group of media companies headquartered in Stuttgart, Germany. Holtzbrinck Publishing Group's publishing companies include prominent imprints around the world that publish a broad range of award-winning books for children and adults in all categories and formats. U.S. publishers include Celadon Books, Farrar, Straus and Giroux, Flatiron Books, Henry Holt & Company, Macmillan Audio, Macmillan Children’s Publishing Group, The St. Martin's Publishing Group, and Tor Publishing Group. In the UK, Australia, India, and South Africa, companies in the Holtzbrinck Publishing Group publish under the Pan Macmillan name. The German publishing company, Holtzbrinck Deutsche Buchverlage, includes among its imprints S. Fischer, Kiepenheuer & Witsch, Rowohlt, and Droemer Knaur. Macmillan is proud to be an equal opportunity employer consistently striving to foster a culture where everyone belongs. We welcome applicants of all backgrounds and identities. Qualified applicants are evaluated without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background or any other characteristic protected by federal, state, or local law. We prohibit discrimination of any kind and will provide reasonable accommodations to qualified individuals with disabilities in accordance with applicable law.

Senior Help Desk TechnicianEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:For more information about CGS please visit: or contact:Email: _ #CJ$40,000 - $80,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Senior Help Desk Technician IIEmployment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Backup/Restoration admin/support- File Server support- User Account/Mailbox administration- Software/Hardware installation- Handheld device installation/troubleshooting/support- Remote User setup/support/troubleshooting- End-user training- Creation of procedural documentation- Creation of spreadsheets/databases for tracking purposes- Record and update required information for all IT-related tickets utilizing ITIL- Creation of Incident work-log entries- Accurately answer user support questions of software and hardware in the EOUSA office environment- Maintain Account Management forms for new and departed users per Government policy and procedures- Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practices- Conduct and maintain accountable IT inventories such as laptops, desktops, tablet PCs, printers, MFPs’ accessories, IT supplies, etc. using spreadsheets- Provide desk-side training for new employees and staff, consisting of basic instructions on accessing and using standard desktop applications (e.g. e-Mail, Microsoft Office, etc) and how to access available research database applications- Submit weekly status reports and monthly surveys- Set up and support conference and training rooms for presentations including, audio systems, video systems, A/V distribution systems, computer hardware and software, control programming, microphones, amplifiers, encrypted wireless microphone systems, digital recording and computer/video interface- Utilize online meeting applications such as Adobe Connect to support hardware set-up of microphones and webcams, set-up operations for audio mixing boards and facilitate/monitor/record online meeting sessions Qualifications:- One year or more Adobe Connect or related online meeting center set-up experience. Non-Required, advantageous additional knowledge, experience, or competency considered favorable assets shall include: - ITIL Foundations certification - Change Management experience - Active DOD clearance of Level 6 Public Trust or above Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package:- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:For more information about CGS please visit: or contact:Email: _ #CJ$108,000 - $156,000 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for an Information Help Desk/ Windows Support in Gaithersburg, MD to join our team at Prominent Edge. We are a small, stable, growing company that believes in doing things right. Our projects and the needs of our customers vary greatly; therefore, we always choose the technology stack and approach that best suits the particular problem and the goals of our customers. As a result, we want engineers who do high-quality work, stay current, and are up for learning and applying new technologies when appropriate. Required experience: · Supporting customers in-person and remotely · Writing simple documentation, step-by-step guides, or customer request details for others to read and use · Using knowledge base applications or sites to map situations to potential solutions · Applying basic network concepts in resolving customer issues · Applying standard operating procedures or known solutions. · Associates degree, 60 credit hours completed in computer science or information systems management or one year of experience in providing Tier II Desktop Support service in an Enterprise environment (250 or more users) Required certifications: · ITIL Foundations v3 or v4 (the contractor has 40 business days from start date to obtain this certification) · Dell Hardware (the contractor has 20 business days from start date to obtain this certification) · CompTIA A+ Experience supporting technology and users of technology in a customer support function or role, including at least three items below: · Windows endpoint device installation · Windows endpoint device break / fix & upgrade · Local and network printer installation & repair · UPS repair (APC) · Installation of Windows based COTS software & drivers, · Installing NIST Windows system images · Windows security patching · Malware & virus removal · Troubleshooting multifaceted incidents and questions W2 Benefits Not only you get to join our team of awesome playful ninjas, we also have great benefits: 3 weeks paid time off per year+10 Holidays Six percent 401k matching, vested immediately We offer comprehensive health care plan(s) with nationwide coverage for you and your family This organization participates in E-Verify About You You are organized and eager to accept responsibility. You want a seat at the table at the inception of new efforts; you do not want things "thrown over the wall" to you. You are an active listener, empathetic and willing to understand and internalize the unique needs and concerns of each individual client. You adjust your speaking style for your audience and can interact successfully with both technical and non-technical clients. You are detail-oriented but never lose sight of the Big Picture. You can work equally well individually or as part of a team. U.S. citizenship required. About Us We are both a Products and Services company. We not only create our own products but we also provide DevOps as a service to our clients. "Hire the best people. Do the best work." is our Brand Statement. We value teamwork. We support each other and believe in shared success. We believe in Continuous Improvement. We believe in Continuous Learning. We work in both the Commercial and Government sectors. We have been doing remote work since the inception of the company and are very good at it. \n \n$50,000 - $60,000 a year\n

Remote, onshore in the USA $125k to $185k per year depending on experience and skills Please only apply to one open position. If you aren't a fit for it, we'll consider you for other positions automatically. Please submit your resume and a cover letter that a) highlights your relevant experience related to the qualifications listed below; b) explains your interest in Starfish in particular; and c) addresses the following questions: • Please describe your scripting skills including which languages you are strongest in and, ideally, explain a few more complicated scripting projects you have done., • Have you ever had any clients where the buck stopped with you to make them happy? Please describe “clients” you have had. For example, clients in your personal consulting practice, internal client users within your organization, external clients your organization serviced, etc., • Please describe any large storage environments you’ve administered., • What is your superpower? Help us see the forest for the trees and tell us where you shine most and what you might uniquely contribute to our organization. This is important to us because it tells us what unique value you can bring to the organization., • 5+ years of Linux sysadmin experience in medium to large IT environments, • Strong fluency with Linux tools, debugging, and performance analysis, • Strong familiarity with Linux packaging tools and usage such as Yum, Apt, dpkg, Rpm, • Should be comfortable using Python, BASH, or other high-level languages to automate repetitive tasks, analyze logs, and identify performance bottlenecks, • Familiarity with SQL and Databases. SQL scripting (Postgres direct experience a plus), • Hands on CLI experience administering large scale NAS storage, • Hands-on experience with NFS and SMB protocol mounting and troubleshooting, • Deep expertise on the linux command line and tools to diagnose issues and optimize performance, • Familiarity with, and experience troubleshooting permissions issues such as LDAP, active directory, and PAM, • Strong debugging and system diagnostics for performance analysis and problem determination, • Experience working with Web services such as HTML, Nginx, CGI, and Apache, • Competent network and network troubleshooting skills, • Windows administration experience a plus, • Experience with parallel file systems (Lustre, GPFS, BGFS, etc) is a plus, • Experience with data protection, migration, or archiving software (i.e., NetApp, Veritas, Rubrik, Cohesity, Komprise, Commvault) is a plus., • Flexibility, • Excellent interpersonal skills, • Strong communication skills (both oral and written)., • Independent worker with a strategic mindset and the ability to thrive in a collaborative, fast-paced environment., • University degree required; STEM (Science, Technology, Engineering, Mathematics) background preferred. An advanced degree is a plus., • Ability to work in the U.S. on a full-time basis., • Background check required. We are seeking an experienced system administrator with a well-rounded set of enterprise IT experience, strong scripting and problem solving skills, and excellent interpersonal and communication skills to join our team. You will have the opportunity to work with clients that are household names across the U.S. and internationally. You'll leverage Starfish’s technology to support everything from scientific workflows to migrations to compliance solutions. This is a high-impact role within a fast-growing company, with the opportunity to drive value and satisfaction for clients. At Starfish Storage, we are revolutionizing the way organizations manage unstructured data at scale and across enterprises. With over a decade of experience, our innovative platform is designed to empower clients across various industries. Our clients include industry leaders in media & entertainment, research computing, biotech, higher education, and government sectors. You’ll be working with visionary C-suite clients and the top-tier technical teams who make digital transformations happen. This is an opportunity to drive change in some of the most technically demanding environments in the world. We recognize that satisfaction and well-being are integral components for long-term sustainability and business success. As such, employees are provided competitive compensation, options (potential), as well as the following benefits: • Competitive compensation and benefits, • Multiple health insurance options, • Dental insurance, • Vision insurance, • 401(k) savings plan with employer matching, • Long-term disability insurance, • Paid holidays and PTO that increase with tenure, • Opportunities for growth! Starfish Storage provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, military service, or veteran status in accordance with applicable federal, state and local laws.

Description Founded in 2007, Initiate Government Solutions (IGS) a Woman Owned Small Business. We are a fully remote IT services provider that delivers innovative Enterprise IT and Health Services solutions across the federal sector. Our focus is on data analytics, health informatics, cloud migration, and the modernization of federal information systems. IGS uses ISO 9001:2015, 20000-1:2018, 27001:2013, 28001:2007, CMMI/SVC3, CMMI/DEV3 best practices, and PMBOK® methods to provide clients with a strategy to build solid foundations to grow capabilities and revenue. Our range of IT services and delivery methodologies are tailored to our customers’ unique needs to achieve maximum value. IGS is currently recruiting a remote DB2 System Administrator. The qualified individual will maintain software and DB2 environments in compliance with the STIG and/or SRG. Assignment of Work and Travel: This is a remote access assignment. Candidates will work remotely daily and will remotely access systems and therein use approved provided communications systems. Travel is not required; however, the candidate may be required to attend onsite client meetings as requested. Responsibilities and Duties (Included but not limited to): • Maintain software and DB2 environments in compliance with the STIG and/or SRG. This includes keeping software at a vendor supported version, applying necessary security software patches within the required timeframe, and maintaining required documentation as outlined in the STIG. Maintain any and all software exits associated with the software maintained in this SOW, regardless of the language used to write the exit., • Provide technical services to the customer on questions and issues relating to the database software maintained on the DISA mainframe systems for DB2, including all changes and upgrades. Provide a report to the COR on customer questions., • Install, customize, upgrade and maintain DB2 Software on mainframe computer platforms running z/OS. Participate in planning and executing database migrations, application software upgrades/migrations., • Maintain a working knowledge of departmental SOP. Ensure that all work is completed using the documented procedures, to include updating and maintain tickets, change requests, and documentation., • Use SMP/E, to install and maintain software for execution in the IBM Mainframe platform, which includes the z/OS., • Other duties as assigned. Requirements • Five years' experience supporting COOP in an IBM mainframe ACE with the ability to ensure system availability during a disaster recovery or simulation., • Must possess one of the following required certifications: 1. A+ CE, 2. CCNA Security, 3. Network +CE, 4. SSCP • Ability to support customers across multiple time zones., • Excellent oral and written communication skills., • Excellent analytical and organizational skills., • Active Secret security clearance, • Ability to maintain a Secret security clearance., • Must be eligible to work in the United States without sponsorship due to clearance requirement. Preferred Qualifications and Core Competencies: • Associate’s degree (Science, Technology, Engineering, or Math) and three years' experience or Bachelor’s degree (Science, Technology, Engineering, or Math) and two years' experience supporting COOP in an IBM mainframe ACE with the ability to ensure system availability in the event of a disaster recovery or simulation situation., • Prior, successful experience working in a remote environment. Successful IGS employees embody the following Core Values: • Integrity, Honesty, and Ethics: We conduct our business with the highest level of ethics. Doing things like being accountable for mistakes, accepting helpful criticism, and following through on commitments to ourselves, each other, and our customers., • Empathy, Emotional Intelligence: How we interact with others including peers, colleagues, stakeholders, and customers’ matters. We take collective responsibility to create an environment where colleagues and customers feel valued, included, and respected. We work within a diverse, integrated, and collaborative team to drive towards accomplishing the larger mission. We conscientiously and meticulously learn about our customers’ and end-users’ business drivers and challenges to ensure solutions meet not only technical needs but also support their mission., • Strong Work Ethic (Reliability, Dedication, Productivity): We are driven by a strong, self-motivated, and results-driven work ethic. We are reliable, accountable, proactive, and tenacious and will do what it takes to get the job done., • Life-Long Learner (Curious, Perspective, Goal Oriented): We challenge ourselves to continually learn and improve ourselves. We strive to be an expert in our field, continuously honing our craft, and finding solutions where others see problems. Compensation: There are a host of factors that can influence final salary, including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Benefits: Initiate Government Solutions offers competitive compensation and a robust benefits package, including comprehensive medical, dental, and vision care, matching 401K and profit sharing, paid time off, training time for personal development, flexible spending accounts, employer-paid life insurance, employer-paid short and long term disability coverage, an education assistance program with potential merit increases for obtaining a work-related certification, employee recognition, and referral programs, spot bonuses, and other benefits that help provide financial protection for the employee and their family. Initiate Government Solutions participates in the Electronic Employment Verification Program.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. THIS POSITION IS 100% ONSITE (NOT HYBRID/REMOTE) IN A CALL CENTER ENVIRONMENT $20.00 per hour CLASS STARTING - November 17, 2026 Extensive training required for 13 consecutive weeks scheduled from Tuesday through Saturday, 10:00a.m-7:00p.m. After completion of training, you must be flexible to work a schedule of work hours between 11:00am - 10pm with two weekdays off. Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Troubleshooting and resolving technical issues related to cable and video services, • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more, • Resolving TV inquiries while creating best-in-class customer experiences, • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #LI-AS3 CRP113 2026-83647 CRP113 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $36.35. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows. We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience. Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries. Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here Git, PR review, CI, staging and feature flags as your default way of working Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like Judgment about where a fix belongs, in code, in the agent or in the knowledge base A track record carrying signal between support, product and other functions and turning it into action Comfort managing your own work in a fast-moving environment, high ownership and high autonomy Genuine interest in AI, creative tools or both The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet. During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. _ We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway _ _ _ _ _ _ _ We're excited to be recognized as a best place to work: | | |

Underwriter / Clearance Officer Reports to: Legal Manager Department: Legal POSITION SUMMARY The Underwriter / Clearance Officer provides expert underwriting guidance to clients and internal teams, drives title clearance, and resolves complex title insurance matters while delivering a high level of customer service. KEY RESPONSIBILITIES • Evaluate the company's ability to insure transactions; assess risk and determine insurability., • Analyze files for clearance and provide a detailed review of the preliminary title report, confirming all required documentation is in place., • Work with clients and internal teams to obtain the clearance needed for transactions to proceed to closing., • Review entity, trust, and estate documents and payoff letters for compliance and accuracy for title purposes., • Assist clients with uninsured matters, including municipal searches, and provide guidance to resolve issues., • Prepare closing affidavits that meet title insurance standards., • Obtain high-liability approvals and ensure all policy language and endorsements meet company guidelines., • Review closing documents for proper language, recitations, and exhibits; submit FinCEN paperwork as required., • Oversee delivery of closing documents and checks for remote or partial closings, coordinating with all relevant parties., • Resolve post-closing issues in collaboration with Escrow and Recording., • Partner with Recording and Escrow on document formatting, recording issues, and wire confirmations., • Guide internal teams through complex title and non-title issues., • Mentor colleagues across departments on clearance and title insurance procedures., • Build and maintain strong client relationships and resolve title-related concerns., • Stay current on changes to laws, regulations, and best practices in the title insurance industry. QUALIFICATIONS • 2–4 years of title insurance or related legal experience., • College degree preferred., • Proficiency in Microsoft Outlook, Word, and title insurance software; quick to learn new systems., • Proven ability to deliver excellent customer service and resolve complex title issues., • Ability to multitask, prioritize, and delegate as needed. CORE COMPETENCIES • Attention to Detail: High level of accuracy in document review and underwriting., • Problem-Solving: Strong analytical skills and creative solutions for complex title issues., • Collaboration: Works well with cross-functional teams to keep operations moving., • Adaptability: Flexible and responsive to shifting priorities and new technology., • Customer Focus: Committed to serving both internal and external clients., • Integrity: Professional, confidential, and ethical in all dealings.