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A Customer Service Representative (CSR) is responsible for interacting with customers to address their needs, answer questions, resolve issues, and provide product or service support. The role is pivotal in maintaining a positive relationship between the company and its customers, ensuring customer satisfaction and loyalty. Below is a detailed description of the responsibilities, skills, and qualifications for a typical Customer Service Rep The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, resolving complaints, processing orders, and providing product or service information. The role involves clear communication, problem-solving, and maintaining a high standard of customer care to enhance customer satisfaction. Key Responsibilities: - Respond to customer inquiries via phone, email, live chat, or social media channels in a timely and professional manner. - Provide accurate information about products, services, and policies to customers. - Address and resolve customer complaints effectively and empathetically, aiming for a first-call resolution. - Assist customers with order placements, tracking, modifications, returns, and refunds. - Maintain detailed records of customer interactions, transactions, comments, and complaints. - Collaborate with other teams (e.g., sales, technical support, and management) to address complex customer needs. - Identify opportunities to improve service processes and contribute to customer experience enhancements. - Meet or exceed key performance indicators (KPIs) such as response time, customer satisfaction scores, and issue resolution rate. - Stay informed about product updates, company policies, and industry trends to provide accurate and helpful assistance. Skills and Qualifications: - Communication Skills: Excellent verbal and written communication abilities to convey information clearly and interact effectively with customers. - Problem-Solving: Ability to identify issues, think critically, and provide solutions in a timely manner. - Empathy and Patience: Strong interpersonal skills to handle customer concerns with understanding and composure. - Attention to Detail: Accurately document interactions and handle customer accounts with a high degree of accuracy. - Multitasking: Capability to manage multiple customer requests simultaneously while maintaining quality service. - Technical Proficiency: Comfort with using customer service software, databases, and Microsoft Office or other related tools. - Time Management: Efficiently manage time to meet deadlines and performance metrics. - Adaptability: Ability to adjust to changes in customer needs, company policies, or technology. Education and Experience: - High school diploma or equivalent; associate or bachelor’s degree preferred. - Prior experience in customer service, sales, or related roles is advantageous but not always required. - Knowledge of CRM (Customer Relationship Management) software is a plus. - Work Environment: Customer Service Representatives may work in various settings, such as call centers, retail environments, or from home as remote agents. The role often involves sitting for extended periods, using a computer, and having direct communication with customers through various channels. Career Path: With experience, a Customer Service Representative may advance to roles such as Customer Service Manager, Team Lead, Account Manager, or even positions in sales or marketing. Compensation and Benefits: Compensation can vary based on experience, location, and company, but typically includes a competitive salary, benefits such as health insurance, paid time off, and potential performance bonuses

Job Title: Executive Assistant & Business Development Representative Location: NY & NJ - Remote, Field & In-person Job Type: Full-Time About the Role We are seeking a highly organized and results-driven professional to serve as both an Executive Assistant and Business Development Representative. This unique role requires a dynamic individual who can seamlessly manage executive-level responsibilities while also driving new business growth. Key Responsibilities Executive Assistant Duties: • Oversee and manage executive accounts, ensuring organization and efficiency. • Handle administrative tasks, including scheduling, correspondence, and document management. • Assist with business operations, reporting, and special projects as needed. • Serve as a liaison between the executive and internal/external stakeholders. • Maintain confidentiality and professionalism in all interactions. Business Development & Marketing Duties: • Identify and target new pain management physicians and personal injury attorneys. • Secure meetings and build strong relationships to generate referrals. • Develop and execute marketing strategies to drive business for our pharmacy and funding company. • Track outreach efforts, maintain a CRM database, and provide regular progress reports. • Represent the company professionally in meetings, networking events, and industry functions. Qualifications: • Prior experience as an executive assistant, business development representative, or in a similar dual-role capacity. • Strong organizational, multitasking, and problem-solving skills. • Excellent communication and relationship-building abilities. • Sales-oriented mindset with a proven ability to generate leads and close deals. • Proficiency in CRM software and Microsoft Office Suite. • Self-motivated with the ability to work independently and remotely. Why Join Us? This role offers a unique blend of operational support and revenue-generating responsibilities, making it ideal for a high-energy professional who thrives in a fast-paced environment. If you’re looking for a challenging yet rewarding opportunity, we’d love to hear from you!

Job Summary: We are seeking a detail-oriented and proactive Administrative Assistant to join our team. The ideal candidate will play a crucial role in supporting daily operations and ensuring the smooth functioning of our office. This position requires financial services industry experience, strong organizational skills, proficiency in customer service, and the ability to handle various administrative tasks efficiently. Responsibilities: -Manage office operations, including maintaining supplies and equipment. -Provide exceptional customer service to clients and visitors. -Assist with calendar management, scheduling appointments, and coordinating meetings. -Perform proofreading of documents to ensure accuracy and professionalism. -Utilize Microsoft Office. -Handle incoming calls and inquiries. -Maintain organized records using CRM. -Support team members with various administrative tasks as required. Experience: -Proven experience as an administrative assistant. -Familiarity with customer service practices and techniques. -Proficiency in Microsoft Office. -Strong computer literacy skills with the ability to learn new software quickly. -Experience in the financial services industry. This position is ideal for individuals who thrive in a dynamic environment and are eager to contribute to the success of our organization. If you possess the required skills and experience, we encourage you to apply. Job Type: Full-time Pay: $25.00 per hour Required hours: 35 per week Schedule: Monday to Friday - 10:00am - 5:00pm Experience: Financial services industry: 2 years (required) Ability to Commute: Staten Island, NY 10314 (required) Work Location: In person (no remote work)

If interested contact tony directly at See below for what we offer/require for said applicants! This is a commission based postion! In the office not remote! You have to come in the office! 85% of our inside sales specialists earn 10k+ per month in commissions in our new 12,000 sqf mid town office! Experience is welcome but not needed we will train you to be the industries best! If you want to make 100k+ on the annual basis consistently and have the confidence, motivation and determination i look forward to hearing from you! Cap funding is a rapidly growing financial marketplace that provides short, medium, and long-term capital solutions for small businesses across the country. We have recently been recognized as one of the fastest-growing companies in america in 2022 by inc 5000. Our team is seeking an inside sales representative to join us in driving sales floor growth and contributing to the overall expansion of the company. The position offers aggressive commissions and performance based bonuses! The earning potential for the first year is a minimum of $100k, and it can increase to $125k-$250k in the second year. This role involves working with warm leads; no cold calling is required, and there is no weekend work. Remote work is not available, and the candidate must commute to the office. We offer an aggressive commission structure, high renewal commissions for residual income and opportunities for substantial growth. The selected candidate will receive extensive hands-on training, and promotion from within the company is encouraged. Our work environment is high-energy, entrepreneurial, and collaborative. This is a full-time position with an earning potential of $150,000.00 +++ /year. Remote work not available. Must commute to the office. Benefits & incentives: · aggressive commission structure · high renewal commissions for residual income · opportunity for substantial growth · extensive hands-on training · promote from within · high energy, entrepreneurial, and collaborative work environment · job type: full-time earning potential $150,000.00 +++ /year we offer a very aggressive commission structure along with the ability for our inside sales reps to build a book of business and earn residual income month over month through high renewal commissions. Average inside sales reps will have the ability to make $100,000+ in their first year. Qualifications customer satisfaction and customer service skills account management and lead generation skills excellent communication skills strong organizational and time management skills ability to build and maintain client relationships experience in the financial industry is a plus bachelor's degree in business, finance, or related field responsibilities analyze customer financial needs and provide tailored funding solutions. Process loan applications and ensure compliance with banking regulations. Maintain accurate records of transactions and customer interactions. Collaborate with clients to build strong relationships and enhance customer satisfaction. Utilize financial software to manage accounts and generate reports efficiently. Demonstrate effective time management while handling multiple client accounts. Job type: full-time pay: $75,000.00 - $350,000.00 per year

Full-Stack Software Engineer (PHP, React, Next.js, Python) – InterviewPass Location: Remote Type: Full-Time About Us: At InterviewPass, we're revolutionizing the hiring process by making job interviews seamless, fair, and efficient. Our platform leverages AI and cutting-edge technology to enhance candidate experiences while helping companies identify top talent faster. We’re looking for a Full-Stack Software Engineer with expertise in PHP, React, and Next.js, and a strong preference for Python experience. If you’re passionate about building scalable, high-performance applications, we’d love to have you on our team. What You’ll Do: Develop and maintain scalable web applications using PHP, React, and Next.js. Implement RESTful APIs and integrate with third-party services. Optimize system performance, ensuring applications run fast and efficiently. Work with databases (MySQL/PostgreSQL) to design and optimize queries. Write clean, maintainable code following best practices and coding standards. Collaborate with cross-functional teams, including product managers and designers, to deliver innovative solutions. Leverage Python for AI-driven features, automation, or backend processing. What We’re Looking For: 3+ years of experience in full-stack development. Strong expertise in PHP, with experience in modern frameworks like Laravel or Symfony. Proficiency in React and Next.js for front-end development. Experience working with APIs, cloud services (AWS, GCP, or similar), and DevOps tools. Knowledge of Python is a big plus, especially in data processing or AI integrations. Familiarity with CI/CD pipelines, version control (Git), and agile methodologies. Passion for building products that enhance the hiring experience. Why Join InterviewPass? Work on a mission-driven product that transforms hiring. Competitive salary and benefits. Flexible, remote-friendly work culture. Opportunity to work with AI-powered hiring solutions. A team that values innovation, collaboration, and continuous learning. Ready to join us? Apply now and be part of our journey to revolutionize hiring!

We are a locksmith company looking for a new billing department person. This is an entry-level position, and good for someone just starting out. The applicant will be responsible for filing and entering hand-written bills to our billing software, contacting the customers to collect bills, writing quotes, and fulfilling requests for insurance certifiates, as well as other tasks related to the billing department. This is our main need, although we also have an e-commerce website and we are looking for help managing that as well. Sorry, this position is not available for remote-work or work from home. You must be either a US Citizen, or have nessisary documentation allowing you to work in the United States. Average computer/internet literacy is required. Hours are Monday-Friday, 9-5