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Job Description Who We Are: Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. Who You Are: As General Manager of our New York flagship, you are accountable for financial performance, guest experience, and team culture. This highly visible, on-site role requires active leadership during operating hours, including evenings, weekends, and peak periods. You will lead both Show/Front of House (FOH) and Service/Back of House (BOH) teams with operational expertise, emotional intelligence, and strategic focus, working closely with the AGM, Floor Managers, and Facilities Manager. You own the full scope of unit operations — P&L initiatives, schedules, payroll, training, compliance, guest standards, and cultural health — while serving as the bridge between senior leadership and on-the-ground teams. As GM, you set the tone by leading on the floor, collaborating directly with staff and guests, driving strategic planning and execution, and holding teams accountable for results through strong decision-making, problem-solving, and change leadership. This role requires both strategy and hands-on execution, balancing oversight with the ability to roll up your sleeves and handle the day-to-day challenges of a high-volume, guest-facing business. This includes stepping in to support shifts, weekends and floor management. Your leadership will also be key in driving guest, employee and financial success and operational efficiency. Your Day-to-Day: PEOPLE & TEAM LEADERSHIP • Consistently inspire and empower managers and teams to deliver exceptional guest experiences and a seamless operation, also ensuring that they have the tools and resources to succeed., • Display leadership by actively working the floor alongside FOH and BOH teams to ensure smooth guest flow, adequate staffing, and high service levels., • Make sound business decisions for labor and staffing needs, as well as resolve operational challenges across FOH and BOH teams, ensuring real-time coordination and adequate resources to meet business demands., • Champion the museum’s culture and values, using employee voice feedback to foster a positive work environment and ensure all team members embody our mission in guest and peer interactions., • Actively cultivate our feedback and growth culture by ensuring team members are supported in their professional growth and operational responsibilities., • Lead daily syncs and weekly meetings with your management team to assess operational challenges, plan for peak periods or special events, and ensure that both teams are aligned on priorities., • Ensure quick, effective communication between FOH and BOH during shifts, stepping in when necessary to resolve real-time operational issues such as cleanliness, supply shortages, or food prep. FINANCIAL MANAGEMENT & STRATEGY • Ensure that the location meets its financial targets, including sales, programming, inventory, operating and margin goals, collaborating with your peers, as well as the FOH and BOH teams to drive revenue and control costs., • Work closely with the FOH and BOH Managers to optimize labor by ensuring that staffing levels are aligned with operational needs, especially during peak periods., • Analyze guest flow and operational data to identify trends, adjusting inventory levels, staffing strategies, and operational plans to improve efficiency and guest experience., • Partner with the Finance and Sales teams to prepare and review financial reports, ensuring alignment between operational performance and financial targets. OPERATIONAL MANAGEMENT • Oversee inventory levels in partnership with your management team, ensuring that supplies (F&B, retail, service elements) are adjusted based on guest flow, seasonal needs, and upcoming events., • Work closely with your management team to ensure that daily operational needs, including ticketing, guest flow, facilities maintenance and service standards, are consistently met., • Collaborate with your management team to ensure that cross-departmental resource management (supplies, staffing) are streamlined and efficient., • Ensure that inventory control is maintained, with a focus on minimizing waste, optimizing stock levels, and ensuring the timely ordering of supplies. EVENT & HIGH-VOLUME PERIOD MANAGEMENT • Provide real-time guidance during high-traffic periods or unexpected operational challenges, working closely with both FOH and BOH Managers to resolve issues quickly and efficiently., • Collaborate with your management team to ensure that the team is well-prepared for special events, seasonal peaks, and high-traffic periods, adjusting staffing and inventory levels accordingly., • Ensure that the Guest Operations Support team (cleaning and food prep) is responsive to real-time needs, coordinating with the BOH Manager to handle cleanliness, food prep, and supply shortages during shifts., • Coordinate with the management team to ensure that additional guest flow and event-related operational demands are met, including staffing and resource allocation., • Serve as a primary point of contact for special events, ensuring that both FOH and BOH teams are aligned on responsibilities and timelines. GUEST EXPERIENCE OVERSIGHT • Utilize data and guest feedback to monitor satisfaction, collaborating with your management team to implement improvements in service delivery, cleanliness, and food prep standards., • Ensure that guest-facing areas are maintained to the highest standards, coordinating with FOH and BOH teams to address any issues impacting the guest experience. The Necessities • 5+ years of management experience in a physical consumer-facing environment., • 5+ years leadership experience managing an entire business unit or site., • Strong leadership skills, with a proven ability to manage cross-functional teams and work directly with both FOH and BOH departments to ensure operational excellence., • Prior direct oversight over 100+ exempt/non-exempt employees., • Experience managing inventory, people and labor, financial and sales performance for a high-volume operation, with a focus on optimizing efficiency while delivering exceptional guest experiences., • Advanced knowledge of accounting and finance principles., • Experience managing complex operations across people, financials, and processes., • Experience with POS and inventory systems, internal messaging systems, Google Suite, and ADP Time and Attendance., • Food Handler / ServeSafe and TIPS (or equivalent alcohol training) certifications., • Availability to work weekends, evenings, holidays, and peak business periods. The Nice-to-Haves: • Strong leadership skills, with a proven ability to manage cross-functional teams and work directly with both FOH and BOH departments to ensure operational excellence., • Strong coaching skills with a bias toward action and accountability., • Ability to problem-solve in real-time, stepping into operational roles as needed to ensure smooth shift execution during peak periods or special events., • Strong communication skills, with a proven ability to collaborate across departments and lead both strategic planning and hands-on operational execution., • Proficient and a quick ability to learn technology, including inventory management systems, labor scheduling software, and POS systems., • Bilingual (English/Spanish) communication skills preferred. The salary range for this role is $115,000 - $130,000 USD dependent on experience, as well as an annual bonus and options. Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law. Benefits • Competitive pay and annual bonus, • Vision, dental, and healthcare benefits, • Employee assistance program, • 401K and retirement plans, • Stock options, • Paid time off, • After five years of employment, additional week off and monetary stipend, • Annual pinkball (yes, it is “pink-tie” themed company event), • Break room snacks and unlimited ice cream, • 16 free museum tickets per year for friends and family, with free entry for self, • 50% off retail products, • Ability to advance within the organization

Job Description *Please note: We are looking for candidates with PR agency or relevant experience (ie currently employed as an AAE or AE at a PR Agency) with a demonstrated background in Global Health and/or Development (non-profits, NGOs, etc) Working at Global Health Strategies means that you’re passionate about social and economic justice and see these goals as inseparable from public health and global development. You have ambitious, out-of-the-box ideas and know-how to roll up your sleeves and get the job done. You’re always seeking a better solution and the next opportunity to drive change. New challenges wake you up. You may be early in your career, but you’re ready for responsibility and influence. You believe in the power of human stories and evidence to change hearts and minds, and you’re at home in both worlds. You’re an excellent written communicator. You know that hard work and organization is behind every victory. Everything is a learning opportunity. You surround yourself with diverse perspectives and people who inspire you to be better. You pay it forward by supporting others. Teams are more seamless, productive, enthusiastic and creative with you on them. For you, no job is too big, no task too small. You want a job that’s not a 9-to-5 obligation, but a purpose-driven environment with great people (and the occasional office-wide lip sync video). And we would be thrilled to have you. This role is based in New York City, with an expectation of 3 days per week in the office. About the Role Our Associates are exceptional researchers and content producers. As the backbones of their teams, they know how execute effectively while bringing fresh ideas to their work. Specific responsibilities include: Communications • Making complex concepts accessible and actionable to a wide audience through key messages, fact sheets, social media posts and creative digital materials, • Getting journalists excited about an issue or announcement by identifying the right media contacts, drafting compelling pitches and press releases and maintaining relationships, • Elevating the voice and expertise of high-level influencers by writing opinion pieces at key moments, prepping them for interviews, drafting speeches and talking points for events, • Identifying strategic moments and new champions to influence target stakeholders and amplify our clients’ strategic goals, • Getting partners on the same page through careful coordination, relationship management and message alignment, • Getting partners, influencers and decision-makers in the same place by supporting high-level events, including identifying invitees and speakers, developing agendas or presentations, and managing the logistics, • Building new coalitions of support for an issue with dedicated outreach, organization and relationship management, • Keeping tabs on all the moving pieces of your work and the broader project, often in a fast-paced environment, • Over-communicating with managers on progress and challenges, • Liaising with and supporting clients and key partners, • Tracking project team monthly activities and account deliverables, • Organizing team calendars and travel logistics, • Increasing your efficiency as you become familiar with the team, work and issue area, • Bachelor’s degree, • Current related experience at a PR Agency as an AAE or AE, • 1-3 years of continuous work experience in communications, • Foreign language skills (French or Spanish, in particular, are a plus but not required), • International work experience, • Communications, public relations or journalism experience, • Public health, global development or campaign experience, • Master’s degree in a related field Resumes submitted with a cover letter will be reviewed with priority

Job DescriptionAbout the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys, Naturium, high-performance, biocompatible, clinically-effective and accessible skin care, and our newest brand, rhode, a line of curated skincare essentials, formulated for a variety of skin types and needs with high performance ingredients, it’s a daily routine that nourishes your skin barrier over time. In our Fiscal year 25, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 28 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last six fiscal years), equity, flexible time off, year-round half-day Fridays, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: Position Summary: At e.l.f. Cosmetics, we believe in breaking boundaries—geographically, culturally, and creatively. As Associate Director, Americas, Go-To-Market, you will lead the strategic vision, market expansion, and commercial execution for two of e.l.f.’s fastest-growing international markets, shaping how the brand shows up across Canada and Mexico at scale. This role will serve as the regional marketing leader responsible for translating global priorities into locally resonant, high-impact go-to-market strategies that accelerate brand growth, deepen consumer engagement, and strengthen retail performance. You will operate as the connective force between global brand strategy and regional execution—driving market relevance, launch excellence, and commercial outcomes across every touchpoint. The ideal candidate is a highly strategic, action-oriented leader with strong cross-functional influence, deep market understanding, and the ability to move seamlessly from long-range planning to flawless execution in a fast-growth environment.Responsibilities: Lead Regional GTM Strategy • Own and evolve the go-to-market vision for Canada and Mexico, developing annual and seasonal plans aligned to enterprise growth priorities, regional market dynamics, and commercial objectives., • Identify whitespace opportunities across product categories, retail channels, and consumer segments to unlock incremental growth., • Demonstrate exceptional written communication skills, with the ability to craft clear impactful messaging tailored to audiences across the Americas., • Lead end-to-end regional launch strategy across product introductions, hero franchises, campaign localization, and retailer activation., • Act as the senior regional voice for Canada and Mexico, representing market needs, opportunities, and performance within global planning discussions., • Partner closely with Global Brand, Sales, Creative, Integrated Communications, Consumer Insights, Commercial Strategy, and Retail Marketing teams to ensure alignment and execution across all initiatives., • Guide strategic collaboration with key retail and distributor partners to maximize in-market visibility, launch impact, and channel performance across mass, specialty, and e-commerce environments., • Translate regional consumer behavior, trends, and cultural moments into actionable strategies that strengthen brand resonance and competitive advantage., • Manage and optimize regional marketing investment across campaigns, launches, and activations, ensuring strong ROI and disciplined financial stewardship., • Provide leadership across cross-functional teams and external partners, with the potential to mentor junior talent as the regional function scales., • Foster a high-performance, solutions-oriented environment that reflects e.l.f.’s entrepreneurial pace and culture.Requirements:, • Bilingual English/Spanish speaking is a must, • Understanding of French and/or Portuguese - is a plus, • 8–10+ years of go-to-market or commercial marketing experience within beauty, CPG, lifestyle, or high-growth consumer brands., • Proven success leading regional or multi-market brand strategy across complex retail environments., • Strong understanding of Canada and Mexico consumer dynamics, retail ecosystems, and cultural nuances., • Demonstrated ability to influence senior cross-functional stakeholders and drive alignment across global and regional teams., • Strong financial acumen with experience managing budgets, forecasts, and performance metrics., • Highly strategic with strong executional depth—you can define the roadmap and drive delivery., • Analytical, creative, and highly resourceful in a fast-paced environment.

Job Description *Please note: We are looking for candidates with PR agency or relevant experience (ie currently employed as an SAE at a PR Agency) with a demonstrated background in Global Health and/or Development (non-profits, NGOs, etc) About Global Health Strategies Global Health Strategies (GHS) is a global health and development communications and advocacy consultancy. We use research, advocacy and storytelling to inspire action on key policies, funding and programs — working with leading philanthropies, multilateral organizations, pharmaceutical companies, NGOs, and governments around the world. Our work spans infectious diseases, universal health coverage, women's and girls' health, climate and agriculture, gender equality, and more. On any given day, our teams are drafting op-eds for senior global health leaders, building coalitions to drive new policy commitments, running communications for major international conferences, and creating campaigns that put critical issues in front of the audiences that can act on them. We do this work across offices in New York, London, Geneva, Nairobi, Johannesburg, New Delhi, Rio de Janeiro, and beyond. About the Role Senior Associates are outstanding project managers, writers, and editors — and the engine of our client work. Key to our small teams, they drive critical deliverables, run key client interactions, and help develop the next generation of GHS talent. You will work across communications, advocacy, and project management, typically supporting two or more client accounts at once. We're looking for people who bring entrepreneurial energy and out-of-the-box thinking to complex problems, who are as passionate about the craft of communications as they are about the issues, and who understand that impactful work — especially in a global, fast-moving field — doesn't always fit neatly into a 9-to-5. If that sounds like you, we'd love to hear from you. Communications • Making complex concepts accessible and actionable to a wide audience by creating and polishing key messages, fact sheets, social media posts and creative digital materials, • Getting journalists excited about an issue or announcement by identifying the right media contacts, drafting compelling pitches and press releases and building relationships with reporters and major outlets, • Elevating the voice and expertise of high-level influencers by polishing opinion pieces at key moments, prepping them for interviews and drafting speeches and talking points for events, • Identifying strategic moments and new champions to influence target stakeholders and amplify our clients’ strategic goals, • Getting partners on the same page through careful coordination, relationship management and message alignment, • Getting partners, influencers and decision-makers in the same place by owning major deliverables within high-level events, including identifying invitees and speakers, and developing agendas or presentations, • Building new coalitions of support for an issue with dedicated outreach, organization and relationship management, • Owning critical deliverables by developing a vision and strategy and quickly mobilizing teams to bring it to fruition, • Leading critical components of client calls and meetings, • Over-communicating with managers on progress and challenges, bringing solutions to problems before they arise, • Understanding background and nuance across global health and development to form compelling arguments and provide strategic counsel to clients, • Coaching staff members on writing, client-facing interactions, and time management skills, • Bachelor’s degree, • Current related experience at a PR Agency as an SAE, • 3-6 years of work experience, • Microsoft Office proficiency, • Comms agency, communications or public relations experience, • Public health, global development or campaign experience, • Foreign language skills (French or Spanish, in particular), • International work experience Resumes submitted with a cover letter will be reviewed with priority

Job DescriptionWho We Are: At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the 'AAA Experience.' We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy. At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives. Treatment Coordinator Are you confident, organized, and great with people? Do you love explaining things clearly, handling details, and being the go-to person patients trust? As a Treatment Coordinator, you’ll be the welcoming face and knowledgeable voice that guides patients from their first hello through their treatment journey. You’ll combine customer service, insurance knowledge, and sales-style confidence to create a smooth, exciting, and stress-free experience for every patient. Essential Functions: • Educate Clients on Healthy Smiles: Help clients understand why a healthy smile is important by clearly explaining the long-term benefits of dental care. Make the treatment process exciting and easy to grasp., • Guide Through Treatment Choices: Support clients in making informed decisions by providing simple, clear explanations of their treatment options and the benefits they can expect., • Answer Questions: Use strong communication skills to respond to client inquiries, whether in person, over the phone, or via email, ensuring they feel well-supported and informed., • Manage Appointments Smoothly: Keep the schedule running efficiently by optimizing appointment times, reducing wait times, and maintaining a smooth client flow., • Greet Clients Warmly: Welcome every client with a friendly attitude, creating a comfortable and positive environment from the moment they walk in., • Provide Clear Information: Make sure clients have all the information and documents they need, showing transparency and commitment to their care., • Verify Insurance Details: Confirm clients' insurance eligibility, usage, and limitations. Follow up with them on their benefits and coverage as needed., • Support the Dental Team: Assist dentists and other team members as needed, ensuring the practice operates smoothly and efficiently., • Maintain a Clean Workspace: Keep your work area clean and safe, helping to prevent the spread of infection and protect the well-being of clients and staff., • Stay Flexible: Be ready to handle any additional tasks as needed, adapting to the changing needs of the practice. Benefits: * Highly competitive compensation. * Health, dental, and vision insurance. * 401(k) retirement plan with company match. * Paid time off and holidays. • Performance-based bonus opportunities., • Discounted orthodontic care for you and your family., • Loan assistance for dental assistant school and continued education (CE). Access to cutting-edge technology and world-class facilities. * A fun, inclusive, and supportive culture where your career can thrive. Job Type: Full-time Extra Requirement: Fluent in Spanish Compensation: Pay range starting at $18.00 an hour; final offer will be determined by experience and qualifications. Job Location: In-person; local travel between offices may be required. Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm), Friday (8:30 am - 5 pm), Saturday (8:30 am - 4 pm)

Job Description Peña and Kahn, PLLC a personal injury litigation law firm located in the Bronx, NY is looking to hire a Spanish interpreter. The interpreter coordinates and provides interpreting for staff and limited-English speaking clients in order to facilitate good communication. The interpreter will also provide sight translation of documents, including but not limited to, consent forms and court documents. The interpreter must be able to work well under pressure and react quickly to solve complex linguistic and ethical problems as they arise. The interpreter is to interpret in an accurate and complete manner. Duties and responsibilities: • Demonstrate accurate ability to interpret verbally and transcribe written information in the Spanish and English, • Adjusts to changing situations and work assignments, • Collaborate with peers, attorneys, and support staff, • Native Speaker fluency in Spanish, • Exceptional oral and written communication skills (both languages), • Minimum 2 years of interpreting experience, • Well versed in legal terminology, • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions., • Customer welcoming attitudeCompany DescriptionPeña & Kahn, PLLC has over 100 employees dedicated to serving the needs of the community from its three offices in the Bronx and one in Queens (Jackson Heights). By strategically navigating through the legal system, we have earned a reputation as being a relentless advocate for those in need of a voice. Our bilingual staff and fleet of attorneys will see your case through to the finish and will get you the compensation you deserve.Peña & Kahn, PLLC has over 100 employees dedicated to serving the needs of the community from its three offices in the Bronx and one in Queens (Jackson Heights). By strategically navigating through the legal system, we have earned a reputation as being a relentless advocate for those in need of a voice. Our bilingual staff and fleet of attorneys will see your case through to the finish and will get you the compensation you deserve.

Job Description Job title: Porter Reports to: Facility Manger FLSA Status: Non-Exempt (Hourly) / Full Time Date Issued: April 2021 POSITION SUMMARY: The role of the Porter is to provide HPCDC with professional maintenance services of our facility Tilden Hall Residence. The Porter is responsible for ensuring the Residence is always in a clean and orderly condition. The essential functions of the job include but are not limited to the duties listed below. ESSENTIAL JOB FUNCTIONS: Through the employee’s own efforts, the employee accomplishes the following essential functions: Cleans floors of common areas for example hallways, laundry area, lounges, meeting rooms, kitchen, bathrooms, etc. Provide quality services and excellent customer services to employees, guests, and clients of HPCDC. • Use excellent interpersonal and communication skills, with ability to interact effectively with people of various social economic levels, demographics, and cultures., • Consistently respond to client and employee grievances in a positive way, role-modeling effective problem resolution skills while helping them to resolve concerns in a non-judgmental, non-condescending manner., • Prevent and diffuse conflict by employing non-defensive communication skills. Ie.) Avoid making judgments without having all of the facts, ask open ended questions, keep an opened posture and neutral facial expressions when communicating). Represent HPCDC in a professional manner when communicating via phone, walkie talkie, email, and other means, through respectful etiquette, a positive attitude and a positive “tone of voice”. • Abstain from the use of profanity or loud language near the public, employees, and clients., • Maintain the confidentiality of clients and employees, only disclosing information learned through the course of the job to those who need to know. Ie) Do not talk openly and in public about clients., • Employ effective interpersonal and communication skills (verbal, non-verbal, listening, and writing skills) that optimize safety, diffuse, or mitigate conflict, and maintains the integrity of the clients, coworkers and employees. Clean bathroom facilities, including sinks, walls, and floors, and in common office areas and client bathrooms as specified by site. Clean and refurbish all client areas as assigned per site requirement including turning over apartments in a timely manner. Assisting with minor maintenance issues including but not limited to unclogging drains and toilets, minor carpentry, plumbing work. Assist in maintaining client apartments which may include but not limited to painting, installing blinds, mattresses bunk beds, day beds, cleaning out refrigerators and stoves bathrooms sinks, other light carpentry work. Assist with grounds clean up, responsible for maintaining a clean and safe exterior of the facility. Assist in moving furniture and belongings as needed of clients into and out of apartments/rooms. Responsible for storing and retrieving deliveries and supplies as needed. Responsible for maintaining tools, supplies, and equipment. Assist other staff with assignments when needed. The availably to work nights and weekend which may include a revolving shift. Additional job functions: • Adhere to all policies and procedures, including those prescribed in the Highland Park CDC Employee Handbook., • Accurately record time-worked in the timekeeping system and submit payroll records in a timely manner., • Submit requested correspondence and policy acknowledgements to your supervisor, human resources, accounting, and others as needed., • Participates in ongoing staff training, skill development, and mandatory meetings., • Assist in the training and mentoring of other porters as needed., • Distribute inventory supplies according to procedures. Perform other job duties and special projects assigned by management. QUALIFICATIONS: To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. • Minimum Required Education & Experience:, • HS Diploma or GED required., • Minimum of 1 year of maintenance experience including painting., • Experience working with boilers, HVAC systems, plumbing and electrical systems preferred, and usage of hand and power tools required., • Driver’s License, • Preferred Education & Experience:, • Demonstrated knowledge, experience, or capacity to work with homeless families / individuals and/ or disadvantaged populations., • CPR / First Aid Certification, • French / Spanish speaking., • Computer Skills:, • Basic computer skills needed for composing emails on Microsoft applications, accessing the HR information system and accessing the device, and composing correspondence. GENERAL PHYSICAL REQUIRMENTS AND WORKING CONDITIONS: • GENERAL WORKING HOURS:, • Shifts vary and may change to include overnight shifts, days, evenings, and weekends., • Shift may be revolving at times for coverage.

Job DescriptionDescription: Be the Human Voice That Saves Lives. In a world obsessed with “AI this” and “Chatbot that,” we’re doing something radical: We’re hiring more humans as agents in our call center. At British Swim School, we know that when it comes to a child’s safety, a lot of parents want to be able to talk to real person. And this is important to us. While we do offer lots of technology solutions, we will always need real people with heart, empathy, and the “human touch” to connect with parents about the most important decision they’ll make this year. The Mission: Why Your Voice Matters Drowning remains the number one cause of death for children ages 1 to 4. This isn’t just a statistic; it’s a call to action. As a Call Center Agent, you aren’t just “selling swim lessons” - you are a lifesaver on the other end of the phone. You’ll guide parents through our specialized water safety programs, helping them understand how our lessons protect their children and provide peace of mind. You also speak Spanish - and can consult callers effortlessly in both English as well as in Spanish Since this is a fully remote, home-based role requiring only a computer and a phone, we prioritize talent over traditional barriers and passionately welcome veterans and individuals with disabilities to lead our life-saving mission from the comfort of their own homes. What You’ll Be Doing • Connecting, Not Just Calling: Engage in meaningful, human conversations with parents to explain the vital importance of our mission., • Sales with Soul: Use warm leads to help families find the right program and enroll their children in the nation’s premier water safety and learn-to-swim franchise., • Customer Advocacy: Provide top-tier service by solving problems, answering questions, and being a steady hand for our community., • Sales & Customer Care, • Guide families through enrollment with confidence and enthusiasm., • Handle inbound calls, texts, emails, and tickets with empathy and professionalism., • Ask thoughtful questions to understand family goals and recommend the right class level., • Overcome objections and confidently guide families toward enrollment., • Support retention efforts by understanding concerns and offering thoughtful solutions., • Provide clear explanations of policies, billing, and scheduling., • Admin & Operational After-Sales Responsibilities, • Process cancellations, online enrollments, account updates, and billing changes., • Manage and maintain our in-house ticketing system., • Follow SOPs accurately and consistently., • Document interactions thoroughly to ensure smooth team communication., • Catch errors before they become problems - strong attention to detail is essential., • Balance accuracy with efficiency while managing multiple systems. Who You Are • Distinctly Human: You have a warm, engaging personality and believe that empathy is a superpower., • A Connector: You can easily connect with callers you have never talked to before on the phone., • A Natural Communicator: You can turn a standard inquiry into a life-changing enrollment., • Purpose-Driven: You want a job that offers more than a paycheck - you want to know your work directly contributes to saving lives., • Highly detail-oriented and process-driven., • Strong communicator with a warm, confident phone presence., • Must have sales experience and be conversion driven: Comfortable with sales conversations and asking for the sale., • Able to multitask while maintaining accuracy., • Forward thinker who anticipates issues before they happen., • Call center, sales, admin, or high-touch customer service experience preferred., • Strong computer literacy (Google Suite, CRMs, spreadsheets)., • Ability to follow SOPs and maintain accuracy across systems., • Reliable high-speed internet, computer with webcam, and headset., • Ability to work evenings and weekends (we operate 7 days/week)., • Weekly base pay, • Monthly Commission + performance bonuses (up to 25% extra over base pay upon goal achievments), • Flexible scheduling, • Gym reimbursement (up to $25/month), • 401(k) plan, • Medical insurance options We are the industry leader for a reason. When you join our team, you join a family dedicated to excellence, safety, and making a real-world impact every single day. Be our human voice. Help us ensure that every child is safe in the water. Requirements:

Job Description About Honest Networks Honest Networks is dedicated to delivering high-quality and affordable internet service as a catalyst for community growth, fostering learning, creativity, and enjoyment. We are a rapidly expanding, venture-backed internet service provider headquartered in Manhattan. We focus on offering gigabit internet service at transparent and affordable prices, all while providing exceptional customer service. We achieve this goal by employing individuals with high integrity, a strong work ethic, and a passion for continuous learning. If working in a fast-paced, results-oriented, and mission-driven environment excites you, we encourage you to apply and join our team. Learn more at . About the Role Honest Networks is seeking a Part-time Event Associate who is excited to help us expand our 5G internet network to new communities by planning and executing event campaigns. Our goal is to grow our adoption count in buildings where Honest Internet is currently an internet option for residents, offering them faster and more affordable connectivity. You should be excited to help us in achieving this mission! This is a part-time, in-field role based in the New York Tri-State area. Event associates must travel via mass transit in New York City, Jersey City, Hoboken, Westchester, and Stamford, CT., during evenings and weekends for events. Responsibilities • Prepare and host informal and formal in person marketing events; including planning, procurement, marketing, and execution., • Educate and excite customers on Honest's product to drive subscriber adoption., • Respond to customer-lead inquiries promptly and professionally, and update customer databases with contact details and interest information from prospective customers. Key Attributes • Friendly: you should be excited to help bring faster and affordable internet to everyone you meet., • Customer-focused: you should have a customer-oriented attitude; background in customer service and industry knowledge is a plus., • Technology-focused: you are comfortable learning about and discussing new technologies, including internet (fiber optic, 5G), utilizing software applications to perform tasks and IT-related topics (e.g. Wi-Fi coverage, voice over IP)., • Detail-oriented: ability to follow a clear set of specified instructions and operate in different environments., • Comfortable working in a fast paced environment., • Great communication: sets expectations and communicates clearly with customers; responsive to other Honest team members, both in the field and office., • Problem solving attitude: able to troubleshoot issues, come up with all available solutions and act in the moment. Requirements • Must be bilingual in Spanish, • Location: Must be local to the New York Tri-State area, with the ability to cover territory via mass transit in New York City, Jersey City, Hoboken, Westchester, and Stamford CT., • 1-2 years of event, customer service or customer-facing experience; great attitude., • Read, understand and follow directions for hosting events., • Flexible working schedule: must be able to work evenings and weekends. Benefits • Attractive salary: $26/hour, • Paid-time off (PTO), • Sick leave Honest Networks' Values Honest is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.

If Bike: Have a government-issued ID.

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If Bike: Have a government-issued ID.

If Bike: Have a government-issued ID.

If Bike: Have a government-issued ID.

If Bike: Have a government-issued ID.

If Bike: Have a government-issued ID.

If Bike: Have a government-issued ID.

If Bike: Have a government-issued ID.

If Bike: Have a government-issued ID.

If Bike: Have a government-issued ID.