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Job DescriptionAssistant Store Manager — Roosevelt Field, Garden City, NY At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry. The Role The Assistant Store Manager is a passionate leader and brand ambassador who partners closely with the Store Manager to drive commercial success, operational excellence, and elevated client experiences. Through inspirational leadership, brand stewardship, and a commitment to luxury standards, they help cultivate a high-performing store environment that reflects the elegance and values of Ana Luisa. This role plays an integral part in developing talent, cultivating clientele, and supporting overall store profitability while ensuring every client interaction reflects the highest level of service and hospitality. Responsibilities • Partner closely with the Store Manager to lead, inspire, and develop a high-performing store team, • Support recruitment, onboarding, coaching, and ongoing development to cultivate a collaborative and service-driven culture, • Drive sales performance and KPI achievement, including conversion, AOV, UPT, client retention, and overall store profitability, • Deliver bespoke service and elevated client experiences that strengthen loyalty and cultivate long-term clientele, • Serve as a leadership presence on the sales floor, motivating the team to consistently exceed luxury service standards, • Support the planning and execution of in-store events and client experiences that drive community engagement and brand affinity, • Champion clienteling initiatives and leverage customer insights to elevate the client experience and support business growth, • Oversee operational excellence across front and back of house, including inventory management, omni-channel transactions, shipment processing, and store organization, • Maintain exceptional visual merchandising and presentation standards in alignment with brand expectations, • Partner with store leadership to optimize scheduling, team productivity, and overall business performanceQualifications, • 2+ years of retail leadership experience, preferably within luxury or premium retail, • Proven success driving sales performance and achieving KPIs, • Strong leadership, coaching, and clienteling expertise, • Passion for fine jewelry, styling, and delivering elevated luxury experiences, • Strong business acumen with exceptional organizational skills and attention to detail, • Proficiency in Shopify, Google Workspace, and inventory management systems, • Polished communication skills with a refined, client-focused presence, • Flexibility to work evenings, weekends, and holidays as business needs requireWhat You’ll Love About Us At Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer a comprehensive benefits package including health insurance, paid time off, commuter benefits, and exclusive brand perks, including employee discounts. If you are a motivated retail leader with a passion for luxury service and team development, we invite you to join Ana Luisa during an exciting period of growth and brand evolution. Compensation In accordance with New York salary transparency guidelines, the expected salary range for this position is $65,000–$70,000 annually. Final compensation is based on experience, skills, and qualifications. EEOC Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR Bfh4E9aMmx

Job DescriptionKeyholder — Roosevelt Field, Garden City, NY At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry. The Role The Keyholder serves as a brand ambassador and leadership presence on the sales floor, delivering elevated client experiences while supporting the daily success of the store. Through bespoke service, strong product knowledge, and a commitment to luxury standards, this role plays an integral part in cultivating clientele, driving sales performance, and fostering a welcoming, service-driven environment. Partnering closely with store leadership, the Keyholder supports operational excellence, team development, and overall store performance while ensuring every client interaction reflects the elegance and values of Ana Luisa. ResponsibilitiesLeadership & Team Support • Foster a collaborative and inclusive store culture rooted in positivity, teamwork, and excellence, • Support the coaching and daily development of team members through motivation, product knowledge, and leadership on the sales floor, • Lead by example in delivering elevated client experiences and upholding luxury service standards, • Communicate store goals, KPIs, and brand initiatives clearly and effectivelySales & Client Experience, • Drive sales performance through personalized styling, authentic relationship building, and client-first service, • Deliver bespoke service and elevated experiences that cultivate long-term clientele and brand loyalty, • Support the achievement of store KPIs, including conversion, AOV, UPT, and client retention, • Assist with in-store events and client experiences that strengthen community engagement and brand affinity, • Utilize Custom Jewelry and Permanent Jewelry services to create memorable and personalized client momentsOperations & Visual Standards, • Support daily store operations, including opening and closing procedures, transactions, returns, and inventory management, • Maintain exceptional visual merchandising and presentation standards aligned with brand expectations, • Participate in inventory counts, shipment processing, replenishment, and stock organization, • Uphold operational procedures, compliance standards, and overall store organization with strong attention to detailQualifications, • 1+ year of retail leadership or keyholder experience, preferably within luxury or premium retail, • Proven ability to drive sales performance and deliver exceptional client experiences, • Passion for fine jewelry, styling, and luxury service, • Strong communication, organizational, and problem-solving skills, • Familiarity with Shopify, Google Workspace, and inventory systems preferred, • Flexibility to work evenings, weekends, holidays, and maintain open availabilityWhat You’ll Love About Us At Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer a supportive team environment, generous paid time off, floating holidays, extensive training and development opportunities, and exclusive brand perks, including employee discounts and a welcome gift card. Join a purpose-driven brand redefining modern jewelry through thoughtful design, sustainability, and elevated client experiences. Compensation In accordance with New York salary transparency guidelines, the expected hourly rate for this position is $23.00–$25.00 per hour. Final compensation is based on experience, skills, and qualifications. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR xGwFYYqPQP

Job DescriptionAna Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as much as why people wear them and that luxury shouldn't be defined so narrowly and designed for so few. We design, craft and deliver exceptional everyday pieces for everyone, priced fairly and produced ethically to create a positive impact for both people and the planet. About the job Ana Luisa is looking for a results driven and self motivated Stylist to join the retail team. The Stylist assumes a pivotal role in our team's success. Their primary focus will be on delivering exceptional customer service, surpassing sales objectives and authentically narrating our brand story. Their passion for our products and commitment to exceptional customer service will help us exceed sales targets and enhance customer loyalty, making them a key contributor to our success. The Stylist will initially report to the Store Manager. What you’ll be responsible for: Sales Achievement • Develop and maintain a deep understanding of the Ana Luisa brand and product offerings to assist customers in making informed purchase decisions, • Achieve individual and team-based sales goals through a customer-centric approach, in-depth product knowledge and genuine selling techniques, • Meet and exceed Key Performance Indicator (KPI) goals; focusing on Average Order Value, Units Per Transaction, Conversion % and revenue to target, • Utilize company tools, incentives and strategies to support the achievement of store-wide sales targetsCustomer Experience, • Forge lasting relationships with customers by establishing genuine connections and delivering a personalized shopping experience, • Collaborate with the store team to build a strong clientele list, fostering brand loyalty and encouraging repeat customers, • Participate in store events and corporate-led initiatives to enhance brand awareness and community involvement, • Welcome customers into the store, creating a positive and inviting atmosphere, • Assist customers in styling jewelry, making recommendations that complement their individual style and lifestyle, • Work closely with store leadership to gather and implement customer feedback to enhance the overall shopping experience, • Resolve customer needs promptly and effectively to ensure high levels of customer satisfactionOperational Excellence & Visual Merchandising, • Accurately process customer transactions, ensuring a seamless experience in an OMNI channel setting, • Handle returns, exchanges and warranties efficiently and in accordance with company policies, • Maintain visual standards by executing brand, product and marketing initiatives, • Ensure the sales floor remains pristine and organized, with display jewelry presented attractively, • Collaborate with leadership on store operational matters, • Participate in regular inventory counts, contributing to maintaining high inventory accuracy, • Ensure all front and back-of-house procedures adhere to company policies and procedures, • Assist in processing shipments, including visual merchandising placement and replenishment to ensure product availability What you’ll bring: • High School Diploma or equivalent preferred, • 1+ years of retail management experience; jewelry experience preferred, • Customer centric mindset, • Strong communication skills, • Works well in a high performance team environment, • Ability to work nights, weekends and holidays, • Open availability required on Fri/Sat/Sun and two 4 hour shifts Mon-Thurs What you’ll love about us: • Team Lunches, • Sick Leave, • Brand Perks: Employee discount; Welcome gift card, • $18-$21 an hour, • Bonus eligibility Compensation In accordance with New York salary transparency guidelines, the expected salary range for this position is $18.00-$21.00 hourly. Final compensation is based on experience, skills, and qualifications. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR bsUJT8HFBO

Job DescriptionBenefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off We are looking for an experienced millwork drafter to create construction drawings, including 2D CAD details, 3D CAD details, and CNC part layouts, for the fabrication of high-end, custom millwork and cabinetry for luxury retail store interiors, custom displays and exhibits, and commercial interior environments like retail window displays and pop ups. In this role, you will collaborate directly with engineering management and production supervisors to turn conceptual designs into detailed construction drawings that will be used by our production team to manufacture projects. RESPONSIBILITIES: • Work independently to create millwork shop drawings from the interpretation of renderings, concept drawings and architectural blueprints, • Maintain the CAD catalog of drawings & details, for easy to find reference on future projects, • Manage and enhance the actual CAD drawings with the following considerations: Engineering, structural integrity/physical operation, and hardware compatibility, • Compose assembly drawings showing joinery details and finishes, • Create part drawings for fabrication manually or on our CNC machinery, • Create models for fabrication including standard construction techniques, tolerancing and cleans outs for hand off to programmingREQUIREMENTS:, • 3-5 years of experience in design engineering, preferably in retail window displays, pop ups, millwork or cabinetry., • AutoCAD 2D & 3D, Rhino or solid works, • Strong attention to detail on details within the construction drawings, as well as timeline management, • Strong mechanical aptitude in the interpretation of technical drawings with a strong understanding of cabinetry construction methods- Strong communication and interpersonal skills to collaborate effectively with cross-functional teams., • Ability to problem solve and troubleshoot technical issues as they arise., • Knowledge of health and safety regulations in the retail industry. If you have a passion for creative design and a strong technical background, we invite you to apply for this exciting opportunity to lead a dynamic team in designing innovative retail displays. Job Type: Full-time Pay: $40.00 per hour Benefits: • Dental insurance, • Health insurance, • Paid time off, • Vision insuranceExperience:, • Millwork: 3 years (Required)Ability to Commute:, • Farmingdale, NY 11735 (Required)Work Location: In person

Job Description Ana Luisa is a Brooklyn-based e-commerce jewelry brand with a simple, but clearcut idea that high quality jewelry shouldn't cost the planet. We believe that how we create our pieces matters just as much as why people wear them and that luxury shouldn't be defined so narrowly and designed for so few. We design, craft and deliver exceptional everyday pieces for everyone, priced fairly and produced ethically to create a positive impact for both people and the planet. About the Role We are seeking a poised and highly detail-oriented Floor Lead, Merchandising to serve as a key steward of the Ana Luisa in-store experience. In close partnership with store leadership, this role shapes the visual and client journey on the sales floor—ensuring every interaction, display, and moment reflects the brand’s elevated aesthetic and service philosophy. Key Responsibilities Client Experience & Sales Leadership • Embody and set the standard for a refined, intuitive, and deeply personalized client experience, • Lead with presence on the sales floor, inspiring the team to exceed performance goals while delivering exceptional service, • Translate KPIs and business objectives into clear, actionable direction for the team, • Curate thoughtful product recommendations that reflect both client individuality and brand sensibility Clienteling & Brand Expression • Cultivate enduring client relationships through a bespoke, high-touch approach, • Partner with leadership to host and execute elevated in-store events that strengthen brand affinity and community, • Act as a voice of the client, offering insights that inform and refine the overall experience, • Deliver signature services, including custom and permanent jewelry, with precision and artistry Visual Merchandising & Operational Excellence • Own the execution of all in-store merchandising, creating a visually cohesive and compelling environment aligned with brand direction, • Lead floorset installations with meticulous attention to detail and timing, • Elevate team understanding of product storytelling, styling, and new collections, • Ensure operational rigor through accurate inventory management, shipment oversight, and seamless daily execution What You Bring • Experience in retail leadership, ideally within jewelry or luxury environments, • A nuanced understanding of client experience and elevated service standards, • Strong commercial acumen paired with an intuitive, brand-led mindset, • Polished communication and leadership presence, • Familiarity with Shopify and Google Workspace, • Flexibility to support the needs of the business Location: Upper East Side Compensation & Benefits • $25–$28 Hourly; commensurate with experience, • Comprehensive medical, dental, and vision coverage, • Generous paid time off and floating holidays, • Exclusive employee discount and welcome giftCompensation In accordance with New York salary transparency guidelines, the expected salary range for this position is $25-$28 Hourly. Final compensation is based on experience, skills, and qualifications. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR pzKbJBAOR2

Join the GOAT USA Team! ABOUT THE JOB: GOAT USA is seeking an experienced and strategic Director of Customer Experience to lead and elevate the customer journey across all customer-facing channels, including retail stores and live events. This role is responsible for developing and executing a comprehensive customer experience strategy that strengthens brand loyalty, drives customer satisfaction, and ensures a consistent, high-quality experience at every touchpoint. The Director of Customer Experience will provide leadership, direction, and oversight to customer-facing initiatives while aligning service standards, training programs, and operational processes with the company's overall business objectives. The ideal candidate is a customer-centric leader with a strong background in retail and service operations, a passion for developing teams, and a proven ability to drive meaningful improvements in the customer experience. This is an exciting opportunity for someone who thrives in a fast-paced environment, is highly analytical and collaborative, and is committed to creating exceptional customer interactions that reflect GOAT USA's values and brand identity. The Director of Customer Experience will proactively identify opportunities to enhance service delivery, leverage customer insights to inform decision-making, and build scalable programs that empower employees to consistently exceed customer expectations. Job Title Director of Customer Experience Job Purpose The Director of Customer Experience is responsible for defining and leading the overall customer experience strategy across retail stores, live events, and the customer service department. This role focuses on elevating service standards, driving consistency, and ensuring a seamless, high-quality brand experience at every customer touchpoint. This position will provide strategic direction, oversight, and leadership to the Customer Experience and Customer Service departments, while partnering cross-functionally to align training, operations, and brand initiatives. This position plays a key role in shaping how the brand engages with customers, using insights, performance data, and industry best practices to continuously enhance the customer journey. Job Duties and Responsibilities • Define and lead the customer experience strategy across retail, live event, and customer service environments, ensuring alignment with brand vision and business objectives., • Develop and enhance training manuals for all salespeople and customer service associates., • Provide leadership, management, and direction to the Customer Experience and Customer Service teams, supporting the execution of training programs and service initiatives., • Establish and maintain customer service standards, ensuring consistency across all customer-facing channels, including in-store, events, phone, email, and live chat., • Oversee the development and evolution of training frameworks, ensuring programs are scalable, effective, and aligned with strategic goals., • Partner with retail, events, marketing, operations, and customer service teams to ensure a cohesive and elevated customer experience., • Analyze customer feedback, performance metrics, and service trends across all channels to identify opportunities for improvement and innovation., • Drive continuous improvement initiatives that enhance customer satisfaction, engagement, and brand loyalty., • Ensure training materials, manuals, and tools reflect best practices and support a consistent brand experience across all service channels., • Lead initiatives that strengthen employee engagement and accountability around customer experience standards., • Stay informed on industry trends and emerging best practices to evolve and elevate the company’s customer experience strategy. Requirements • Bachelor’s Degree in related field., • 10+ years of experience in apparel retail customer facing experience., • Experience leading and managing a team, including direct reports, with the ability to coach, develop, and hold team members accountable for performance., • Excellent verbal and written communication skills., • Strong communication, leadership and team management skills, • Excellent organizational and time management skills., • Exceptional interpersonal and conflict-resolution skills., • Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.), • Ability to communicate effectively in English, • Full-Time, exempt., • Normal working hours are from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends., • Availability to travel to and work within GOAT USA retail environments, including retail stores and live events, as needed., • Flexibility to work weekends as business needs require., • Location: Plainview, NY ABOUT US GOAT USA is an American casual lifestyle brand built on confidence, connection, and passion. Founded on Long Island in 2016, the brand was created by showing up, building real relationships, and earning trust through everyday interactions. What started in a basement has grown into a nationwide presence, shaped by a commitment to authenticity and a customer-first experience. We design classic, go-to pieces that balance comfort and style, with collections that evolve through fabric, texture, and fit. Each piece is made to feel natural, versatile, and part of everyday life. Our growth is driven by meaningful connections—through live event across the country, our e-commerce platform, brick-and-mortar stores, and partnerships with leading retailers. With a team of over 150 employees and more than 365 live events annually, we continue to expand while staying rooted in community. At the center of it all is Chuck the GOAT, a symbol of self-belief, positivity, and showing up as the greatest version of yourself. Please visit our Instagram at @goatusa and our website, _ for a better understanding of the brand, product line, and founder’s story. Ordinary people do extraordinary things. Full Time U.S. Employee Benefits Include • Paid vacation and sick time, • Health Insurance, • 401(k), • DCA/ FSA account, • Employee discount, • And more Life at GOAT USA Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community! SALARY RANGE The salary for this role is $130,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer. Equal Employment Opportunity Statement GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

ABOUT THE JOB The Vice President of Finance serves as GOAT USA’s most senior finance leader, reporting directly to the CEO and playing a critical role in shaping the company’s long-term financial strategy and operational success. As GOAT USA continues to scale its retail and e-commerce presence, this role will be instrumental in building the financial infrastructure, processes, and controls needed to support the company’s ambitious growth objectives and expanding operations. The VP of Finance is responsible for leading all core finance functions, including accounting, financial planning and analysis, budgeting, forecasting, reporting, compliance, and risk management, while providing strategic financial guidance to executive leadership. This position partners cross-functionally with teams across the business to drive profitability, improve operational efficiency, and support data-driven decision-making. The ideal candidate brings deep experience in retail or apparel finance, a strong understanding of scaling consumer businesses, and the ability to build high-performing teams and scalable financial systems in a fast-paced, growing environment. Job Title Vice President of Finance Job Purpose The Vice President of Finance is responsible for leading the financial strategy and operations of GOAT USA, ensuring strong financial management, profitability, and sustainable growth. Reporting directly to the CEO, this role serves as the company’s most senior finance leader and a strategic partner to executive leadership, driving financial excellence, operational rigor, and data-driven decision-making across the organization. As GOAT USA continues to scale its brand and operations, the VP of Finance will play a key role in building the financial infrastructure and processes needed to support the company’s long-term growth objectives. The VP of Finance oversees all finance functions, including accounting, financial planning and analysis, reporting, budgeting, and risk management, ensuring the company has the financial visibility, controls, and discipline required to support continued growth. This role is responsible for maintaining accurate financial processes, reporting, forecasting, compliance, and internal controls, while aligning financial performance with GOAT USA’s strategic business objectives. Job Duties and Responsibilities • Lead and manage all core finance functions, including accounting, financial planning and analysis (FP&A), tax, etc., • Develop and execute financial strategies that support company growth, margin optimization, and operational efficiency., • Partner with the executive team to provide financial insights, forecasts, and strategic recommendations., • Oversee the budgeting and forecasting process, including seasonal planning aligned with product cycles., • Monitor and analyze key retail metrics such as sales performance, gross margin, inventory turnover, and store productivity., • Ensure accurate and timely financial reporting, including monthly, quarterly, and annual statements., • Strengthen financial controls, compliance, and risk management processes., • Lead cash flow management, working capital optimization, and capital allocation decisions., • Collaborate with merchandising and operations teams to align inventory planning with financial targets., • Own and manage the company’s insurance program, including policy selection, broker relationships, and alignment with risk and financial objectives., • Support pricing strategies, promotional planning, and margin improvement initiatives., • Manage relationships with external partners including banks, accountants, etc., • Build, mentor, and develop a high-performing finance team., • Drive systems improvements and financial process automation to enhance efficiency and scalability., • Evaluate and support strategic initiatives such as new store openings, e-commerce expansion, and potential acquisitions or partnerships. Requirements • Bachelor’s degree in Finance, Accounting, or related field; CPA strongly preferred; MBA a plus., • 15+ years of experience in a senior finance leadership role, preferably within apparel, retail, or consumer goods. Experience scaling a business through growth phases is preferred., • Deep understanding of retail financial drivers, including inventory management, margin optimization, and sales performance., • Experience with ERP (NetSuite), POS, and accounting software., • Experience partnering with executive leadership and influencing business decisions, • Experience leading and managing a team, including direct reports, with the ability to coach, develop, and hold team members accountable for performance., • Excellent verbal and written communication skills., • Strong communication, leadership and team management skills, • Excellent organizational and time management skills., • Exceptional interpersonal and conflict-resolution skills., • Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, etc.), • Ability to communicate effectively in English, • Full-Time, exempt., • Normal working hours are in-person from 9:00 a.m. to 5:30 p.m., Monday through Friday; must be flexible to work evenings and occasional weekends., • Location: Plainview, NY ABOUT US GOAT USA is an American casual lifestyle brand built on confidence, connection, and passion. Founded on Long Island in 2016, the brand was created by showing up, building real relationships, and earning trust through everyday interactions. What started in a basement has grown into a nationwide presence, shaped by a commitment to authenticity and a customer-first experience. We design classic, go-to pieces that balance comfort and style, with collections that evolve through fabric, texture, and fit. Each piece is made to feel natural, versatile, and part of everyday life. Our growth is driven by meaningful connections—through live event across the country, our e-commerce platform, brick-and-mortar stores, and partnerships with leading retailers. With a team of over 150 employees and more than 365 live events annually, we continue to expand while staying rooted in community. At the center of it all is Chuck the GOAT, a symbol of self-belief, positivity, and showing up as the greatest version of yourself. Please visit our Instagram at @goatusa and our website, _ for a better understanding of the brand, product line, and founder’s story. Ordinary people do extraordinary things. Full Time U.S. Employee Benefits Include • Paid vacation and sick time, • Paid Holidays, • Weekly free lunch, drinks, & snacks, • Health Insurance, • 401(k), • DCA/ FSA account, • Employee discount, • And more Life at GOAT USA Life at GOAT USA is dynamic, fun, and welcoming, where every team member contributes to our energetic and collaborative culture. We believe in celebrating our team with perks like free lunch once a week, complementary drinks and snacks, and generous discounts on all GOAT USA products. Join us and be part of a company that values passion, creativity, and community! SALARY RANGE The salary for this role is $200,000 annually. The salary offered will take into account a number of factors, including the applicant job-related knowledge, skills, and experience, among other factors. A bonus may be included as part of the compensation package offer. Equal Employment Opportunity Statement GOAT USA is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, sex, religion, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other basis protected by law. GOAT USA considers all qualified applicants regardless of criminal histories, consistent with legal requirements.

Job Description Floor Lead, Operations — Garden City, NY At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day. Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry. The Role The Floor Lead, Operations plays a key leadership role in supporting store performance through operational excellence, inventory integrity, and elevated client experiences. As a trusted partner to store leadership, this individual upholds luxury standards across all aspects of the business while fostering a seamless and refined in-store environment. Blending operational expertise with a strong presence on the sales floor, the Floor Lead, Operations supports team development, cultivates clientele, and contributes to the achievement of store sales and KPI goals. Responsibilities • Support and inspire a high-performing team culture rooted in collaboration, accountability, and excellence, • Drive operational efficiency while maintaining the highest standards of inventory accuracy, organization, and loss prevention, • Partner with store leadership to achieve sales goals and key business metrics, including conversion, AOV, UPT, and client retention, • Deliver bespoke service and elevated client experiences that strengthen loyalty and brand affinity, • Maintain exceptional visual merchandising standards, ensuring all displays, pricing, and product presentation align with brand expectations, • Oversee front and back of house operations, including replenishment, shipment processing, inventory audits, and omni-channel transactions, • Serve as a leadership presence on the sales floor by coaching team members, supporting clienteling efforts, and reinforcing luxury service standards, • Partner closely with HQ Operations and store leadership to optimize processes, improve efficiency, and support overall store performance Qualifications • 2–3+ years of retail leadership and operations experience, preferably within luxury or premium retail, • Strong operational and inventory management expertise, • Proven ability to support sales performance and KPI achievement, • Passion for fine jewelry, styling, and elevated client experiences, • Strong organizational skills with exceptional attention to detail, • Proficiency in Shopify, Google Workspace, and inventory management systems, • Polished communication skills with a collaborative, client-focused approach, • Flexibility to work evenings, weekends, and holidays as business needs require What You’ll Love About Us At Ana Luisa, we are committed to creating a people-first culture that values growth, creativity, and excellence. We offer comprehensive health and wellness benefits, generous time off, and exclusive brand perks, including employee discounts and a welcome gift. If you are a motivated retail professional with a passion for operational excellence and luxury service, we invite you to join Ana Luisa during an exciting period of growth and brand evolution. Compensation As required by the New York State salary transparency law, the expected base salary for this position ranges from $27-$29 per hour. Various factors are considered when extending offers, such as relevant skills, training, experience, and our organizational structure. EEOC: Ana Luisa is an equal-opportunity employer and values diversity at the company. We are committed to equal employment opportunities and welcome all candidates regardless of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetics, marital status, veteran status, or disability status. Powered by JazzHR cxH5bx1c3h

Job Description Title: General Manager, New York Duty Free Location: JFK International Airport – T4 The Opportunity JFK T4 Retail Partners LLC trading as New York Duty Free at JFK Terminal 4, New York provides duty-free and specialty retail concessions for passengers at T4. The General Manager is the senior onsite and business leader for New York Duty Free at Terminal 4, accountable for the full commercial, operational, and people performance of a complex airport retail operation comprising multiple stores and a large, diverse workforce. The role provides end‑to‑end leadership across retail operations, commercial performance, finance, people, stakeholder engagement, and strategic execution. The General Manager is responsible for delivering world‑class customer experience, strong financial results, operational excellence, and a high‑performance culture in a fast‑paced, security‑sensitive international airport environment. Whoever You Are and Wherever You Are From…at NYDF You Are Welcome! Key Responsibilities The General Manager will lead NYDF’s future development to ensure that it maintains its position as a leading, innovative, world-class travel retailer. The successful candidate will be responsible for: Retail, Operations & Customer Experience -Lead all aspects of terminal retail operations, ensuring consistent execution, presentation standards, service quality, and operational discipline across all stores. -Ensure retail spaces are fully merchandised, appropriately signed, well stocked, and always maintained to brand and company standards. -Deliver excellence in operational standards, safety, and security compliance within an international airport setting. -Conduct regular business reviews, store walks, and operational audits to identify issues quickly and drive corrective actions. -Create a culture of continuous improvement, operational excellence, and ownership across the business. Commercial & Financial Performance -Drive sales growth, Passenger Average Spend (PAS), and overall commercial performance through disciplined execution and innovation. -Analyze daily, weekly, monthly, and annual business trends; implement plans to meet and exceed targets. -Set KPIs across retail and support functions and monitor performance through structured governance and reporting. -Maximize financial returns through people optimization, inventory control, merchandising effectiveness, and promotional execution. Leadership & People Management -Provide visible, engaged leadership to a large, multi‑layered workforce, setting clear expectations and driving accountability. -Lead workforce planning, recruiting, onboarding, succession planning, coaching, and performance management in partnership with Human Resources. -Develop and mentor managers and supervisors, building a strong leadership bench and sustainable succession pipeline. -Champion talent management, learning, and development across the retail operation. -Inspire teams to deliver the company’s vision, mission, values, and service standards through strong leadership and role modelling. Strategy & Growth -Translate corporate strategy into clear, measurable local objectives and execution plans. -Contribute to the development and implementation of strategies that enhance long‑term growth, innovation, and competitiveness. -Implement best‑in‑class retail disciplines including category management, space planning, customer segmentation, and data‑led decision‑making. -Develop meaningful customer insights to inform assortment, layout, promotion, and experience design. -Identify risks and threats to the business and develop mitigation strategies. · Stakeholder & Partner Management -Build and maintain strong working relationships with terminal management, airport authorities, airline partners, lounge partners, and other key stakeholders. -Represent New York Duty Free at T4 with professionalism and credibility in all external engagements. -Identify and develop partnership opportunities that enhance commercial performance and customer experience. -Ensure full compliance with applicable local, state, federal, and airport regulatory requirements. Key Experience & Background -A senior professional with a proven track record in the development and operation of consumer focused retail operations (10+ years’ experience) -Proven experience in Travel Retail and managing large teams (100+ employees) -Strong financial and commercial acumen -Experience in buying/supply chain operations desirable -Significant stakeholder management experience Key Skills & Competencies -Commercially astute leader capable of balancing sales growth and disciplined cost control. -Highly resilient, adaptable, and composed under pressure in a high‑volume, constantly changing airport environment. -Strategic thinker with the ability to translate vision into clear priorities and executable plans. -Data‑driven decision‑maker with strong judgment and problem‑solving capability. -A confident, highly motivated individual with strong leadership and interpersonal skills -Excellent communicator with the ability to influence cross‑functional teams and external stakeholders. -Multilingual capability is a plus -Ability to identify and evaluate opportunities and to implement change and innovation -Ability to inspire and nurture an effective and diverse team in a result orientated environment

At Ana Luisa, we believe fine jewelry should be beautifully crafted, responsibly made, and designed to be worn every day.Rooted in modern luxury, we create elevated pieces defined by exceptional craftsmanship, timeless design, and intentional artistry.The Assistant Store Manager is a passionate lead