Supervisory management jobs in Holbrook, New York - Page 2Create job alerts

As a Store Shift Manager, your primary goal is to ensure the seamless operation of the premises during the Store Manager's absence. Work with Store Manager and department managers in achieving sales and profitability goals. Shift management/supervisory experience is preferred.

Job Description W Services Group represents a team of subject matter experts in cleaning, construction, and emergency response services. Our quality focused employees and contract partners successfully develop, implement, and manage projects and programs for multi-site groups across North America. We have earned a reputation of being a high value provider and are best known for truly partnering with our clients in a highly collaborative environment. This level of partnership yields real solutions and best supports our clients’ brand image. Our structure is designed around our clients and is focused on being highly collaborative through market teams across all departments. Our personnel are empowered to make decisions and resolve issues in order to achieve a high level of client satisfaction in a rapidly changing environment. Partner with W Services to experience the difference and the new standard of clean. We are founded on the principles of a family business environment where the standard is to care, listen, respect, and trust one another. We are always looking for talented, enthusiastic people to join our team. We believe the successful growth of our company depends on the teamwork and commitment of our employees to deliver the best service and value for our customers. About the Role: The Vendor Relations Manager will support Director Contractor Relations with managing the Contractor Relations department and overseeing the daily workload of the Contractor Relations representatives and the procurement of top-quality contract partners. PRIMARY RESPONSIBILITIES Manage and Drive all Contractor Relations Daily Activities: • Monitor existing vendor database to ensure we have adequate resources to meet current staffing needs., • Recruitment of potential contractor partners via various methods: search engines, job boards and postings, additional communication with existing contractors, etc., • Prequalify potential contractor partners, through verbal conversations regarding W Services Questionnaire, scopes of work and industry knowledge to see if they will be a good fit to partner with., • Review and negotiate verbally and in writing with Contractor Partners on W Services contractor partner agreement, specifications for the work you are offering, payout details, uniform, IVR, chemical and equipment requirements, etc., • Review verbally and in writing to the contractor W Services invoice requirements, and specific billing requirements based on W Services internal protocols., • Address contractor partner concerns and complaints., • Update vendor prospect section in proprietary system for every potential contractor you reach out to., • Daily management and updating of assigned RTS and campaigns, as this is a catalog of everything you are working on., • Update proprietary system with any contractor, payout, or schedule changes. Information must then be sent out via a change form to the assigned W Services Service Representative., • Work with your internal W Services Market Team/CED’s to address any and all opportunities within the market on the weekly market call as well as in between if needed. Including assisting to obtain service dates from contractors, discussions on poor performance, hot escalation items, potential new business or the potential of a loss or reduction in business., • Resolve any invoice discrepancies with your contractor partner (to ensure they are paid timely and correctly), as needed., • Assist W Services Accounting Team to obtain sign off’s and invoices from contractor partners that are late turning in required paperwork., • Comprehensively review the daily Unassigned and Open Campaign reports, along with the Margin % report, to assist in determining where your priorities should be focused., • Train, mentor, and assist with the management of other supervisory and management roles within the department, • Delegate and assign workload to staff as business needs fluctuate., • Oversees the management of KPI’s for dept reps he/she directly oversees as well as those in management positions under him/her., • Strengthen vendor base lines in all markets that are identified where more presence is required., • 3 plus years of experience in vendor sourcing and management, • 3 plus years of experience in facility maintenance or janitorial industry, • 3 plus years of management experience, • Experience with MS Word, Excel & Outlook, • Able to work independently and be detail-oriented, • Must be a team player and have a positive demeanor (enthusiastic), • Must have excellent communication, organizational skills and decision-making skills, • Able to work under a demanding and busy work environment, • Consistent email management is required, • Phone communication is heavy and the position requires the individual to be comfortable with all types of verbal discussions and negotiations.

Job Description Residential Group Home Manager $1,500. Sign on Bonus Help Others to ASPIRE HIGHER! When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1000+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence with the freedom to ASPIRE HIGHER in their hopes, dreams and accomplishments. We are currently seeking a few exceptional people who have a passion to create a meaningful impact in the lives of the amazing people we support. ACLD (Adults and Children with Learning and Developmental Disabilities, Inc.) is looking for a seasoned, dynamic Residential Manager to direct the day-to-day operations of an adult residential group home. The ideal candidate can manage diverse duties and multiple priorities; and is able to maintain effective relationships with people supported, families, staff, and other internal/external departments. Candidate should have strong initiative, excellent problem solving skills and the ability to be creative, while managing multiple priorities in a busy residence. This is a full-time position and requires flexibility in work schedule including at least one evening and one early morning shift per week and weekend hours. Position is also required to be on-call. Responsibilities:§ Promote a positive and productive work environment§ Hire, train and coach all direct care employees including Assistant Manager§ Promote ACLD’s values and strategic vision§ Develop and manage Individual Service Plans and Plans of Protection/Behavior Support Plans§ Ensure oversight of Health & Fire Safety§ Manage crisis situations and behavioral issues as the needs arise§ Manage budgets and ensure sound fiscal management procedures are being followed§ Ensure accurate documentation and service billing is complete and submitted in a timely fashion§ Diligent in complying with OPWDD and ACLD policies, rules and regulations We require:§ High School Diploma; Bachelor’s Degree preferred§ Two years experience working in I/DD field§ One year supervisory experience§ Strong managerial skills and written and verbal communication skills§ Clean and valid New York driver’s license§ Strong Microsoft Office computer skills Apply online at or just email to . An EOE m/f/d/v Sun-Thurs 9am - 5pm Flex 35 hours

Job Description $5000 Sign On Bonus Residential Administrator Suffolk/Nassau County ACLD has exceptional high-growth full time opportunities for a seasoned Regional I/DD Group Home Supervisor . Tired of the same old roles? Here’s what sets us apart! This job is exciting! Every day is different and you will never be bored. Work with a residential management team that is close-knit and truly inspires and supports each other by sharing knowledge. You will thrive as you are encouraged to make decisions and explore better solutions with the security that your supervisor supports you! Enjoy ACLD’s culture of quality and kindness which creates a positive workplace. Your career will soar by the many opportunities for learning and development provided. When a group of families came together in 1957 to find services for their children with developmental disabilities, ACLD was born. Today, we are a leading not-for-profit agency employing 1200+ staff and providing over 70 program sites in Nassau and Suffolk. ACLD assists children, teens and adults in reaching the highest level of independence. We are currently seeking a few exceptional people who have a passion to make a meaningful impact by facilitating the lives of the amazing people we support. As a Regional I/DD Group Home Supervisor, you will primarily oversee the delivery of all services as you ensure services and program environments are of the highest quality to promote maximum integration into the community. You will manage diverse duties and multiple priorities, and maintain effective relationships with people supported, families, staff, and other internal/external departments. You must possess strong initiative, excellent problem solving skills and the ability to be creative, while managing multiple priorities in our Residential Program. Position has on-call responsibilities Monday through Friday but weekends are rotated between Residential Administrators. Specifically, as a Regional I/DD Group Home Supervisor you will: • Promote a positive and productive work environment in a cluster of four adult group homes, • Hire, train, and coach Residential Managers including Assistant Managers and Direct Support Professionals as you promote ACLD’s values and strategic vision., • Ensure quality services are provided to each individual through person-centered planning and maximize opportunities for integration within the community., • Manage multiple budgets and ensure sound fiscal management procedures are followed, • Ensure accurate documentation and service billing is complete and submitted in a timely fashion for assigned programs, • Bachelor’s degree in the field of Human Services required., • 5 years’ experience in the Human Services Field with at least one year working with developmentally disabled adults., • 3 years supervisory experience., • Knowledge of OPWDD systems and regulations essential, • The ability to obtain/maintain/perform (within 180 days of hire) SCIP (Strategies for Crisis Intervention and Prevention) Certification An Equal Opportunity Employer M/F/D/V 4794 Schedule: Mon-Fri 9am-5pm. Flexible based on Program needs. On-call responsibilities.

Job Description At Suffolk Credit Union, we empower our members and strengthen our community by promoting financial wellness, transparency, and respect. Join us to enjoy comprehensive benefits, including health plans, 401(k) matching, and support for work-life balance, along with employee engagement activities and opportunities for community involvement. This role will serve as a Floater position for our Western region, supporting the Medford, Commack, Islandia, and West Babylon branches. Role Overview: Our Personal Banker II - Floaters are responsible for delivering exceptional service to both current and prospective Suffolk Credit Union members. In this role, they focus on building and enhancing relationships through strategies like acquisition, retention, and cross-selling within retail banking. Representatives also identify opportunities for referrals to areas such as consumer lending, commercial lending, mortgage lending, and wealth management. They work collaboratively with cross-functional teams to achieve departmental and Credit Union goals, maintaining a high level of accuracy, reliability, and member satisfaction. Key Responsibilities: • Deliver exceptional service to all current and prospective members., • Educate members on Credit Union products, services, and benefits while identifying cross-sell opportunities., • Resolve member requests, complaints, and issues in a timely and effective manner., • Build and deepen relationships with members, generating referral opportunities., • Accurately and efficiently process transactions while maintaining member confidentiality., • Perform member research and outreach for sales and service purposes, ensuring follow-up for a positive experience., • Complete new member onboarding and assist with account maintenance and fraud claims., • Handle daily Personal Banker tasks, including wire transfers, account changes, and check processing., • Support inbound call centers, digital banking services, and travel to branches as needed. Qualified candidates will have a high school diploma or equivalency certification. Two (2) years of customer service, preferably in a banking environment. Supervisory and cash handling experience preferred. Notary License required or to be obtained within three (3) months of hire. NMLS-ID (Mortgage Loan Originator) required and will be provided at time of hire if not already acquired. Bilingual preferred. • Clear and articulate communication, both orally and in writing., • Proficient in customer service and handling confidential information with discretion., • Ability to work effectively with direct supervision and support branch goals., • Intermediate mathematical skills with knowledge of loan processing procedures., • Familiarity with credit union products, services, policies, and regulations., • Must be able to communicate effectively through speaking and hearing, with visual acuity for reporting and presenting information., • Occasionally required to lift over 45 lbs., such as supply boxes., • Occasionally works unusual hours, including Credit Union Days and call nights., • Must be available to work a flexible schedule, including Saturdays. Suffolk Credit Union provides equal employment opportunities to all applicants and prohibits discrimination of any type on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws. The compensation range provided is in compliance with state specific laws. Factors that may be used to determine your actual rate of pay include your specific skills, years of experience, and other qualifications. Job Posted by ApplicantPro

Job Description RiseWell Community Services is seeking a full-time Program Manager to join our outreach services team located in Patchogue, NY. In this role, you will be responsible for the overall operation and development of the P.O.W.E.R. Program, Senior/Junior Companion, Advocacy and Peer Bridger Programs as well as the Assistant Case Management, Respite Plus, and Evening Drop-In Programs including staff recruitment, supervision and training, oversight of documentation, reporting to funding sources, coordination of services, and program evaluation and development. Qualifications: Minimum High School Diploma (Bachelor's preferred). Minimum five years of supervisory experience in a mental health setting. Fingerprinting, criminal record check, and all clearances from the Justice Center. Clean NYS Driver's license. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children. For more information about RiseWell Community Services, please visit our website: .

Job DescriptionDescription: Position Summary: The Project Manager of Construction is responsible for planning, designing, and tracking operational enhancement/improvement activities with a focus on new equipment purchases/upgrades for manufacturing, packaging, ERP, facilities, developmental activities, and strategic projects to support the continuous growth of the organization. Responsibilities: Including but not limited to: • Prepare and manage project proposals, integrating all aspects of construction and equipment-related initiatives, including scope definition, budgeting, cost estimation, scheduling and alignment with user specifications., • Develop and maintain detailed project budgets; monitor actual vs. planned costs and deliver ongoing financial reporting and forecasting in partnership with the Accounting team. Support annual budgeting and quarterly forecasting of capital expenditures., • Conduct cost-benefit analyses and provide detailed cost estimates for new construction, equipment installations, and facility modifications., • Maintain an auditable internal database of historical project costs and unit pricing for all previously completed projects, including all appropriate original internal and external documentation, quotes, contracts, purchase orders, and change orders., • Schedule and lead cross-functional meetings with internal stakeholders to communicate project status, risks, and timelines; document meeting minutes and drive timely follow-ups., • Assist in securing all required permits, licenses, and inspections for construction and facility-related modifications, ensuring full compliance with regulatory and safety requirements., • Develop and serve as the primary liaison in relationships with vendors for RFQs, specification reviews, and procurement negotiations., • Compose/edit/contribute relative content for all levels of meetings. Including but not limited to formal presentations, reports, equipment specifications, construction plans, budgetary analysis. Content to follow best practice standards., • Collaborate with Facilities Maintenance, Engineering, Validation, and other cross-functional teams to coordinate activities related to equipment installation, construction buildouts, and utilities integration., • Create equipment and facility layout drawings with a focus on process flow, safety, and operational efficiency., • Manage change control processes associated with equipment and infrastructure projects, including documentation and communication with relevant departments., • Utilize maintenance and/ or project management systems to establish and track documentation and schedules., • Bachelor’s degree in Engineering, Accounting/Finance, Construction Management or related technical field; MBA preferred., • 5+ years of project management experience, preferably in an industrial or manufacturing environment., • Experience with equipment installation and relevant engineering/validation tasks., • Familiarity with financial aspects of project management, including budgeting, cost estimation, and tracking project spend; ability to collaborate effectively with Finance teams., • Working knowledge of Good Manufacturing Practices (cGMP), Food and Drug Administration (FDA), CFR and other NYS regulations., • Strong understanding of project budgeting, cost estimation, and financial tracking; ability to interpret and work with accounting data to support accurate forecasting and project performance analysis., • Excellent oral and written communications skills., • Proficiency with AutoCAD, Microsoft Office, and project management tools such as Smartsheet/MS Project/Gantt Chart Development, • Ability to effectively prioritize, multitask, and take full ownership of projects from initiation through completion., • Highly motivated and detail-oriented with exceptional organizational skills., • Strong negotiation skills and the ability to resolve conflicts constructively., • Adaptable to evolving project requirements and open to iterative changes throughout the design and execution phases., • Required to use hands to operate computer controls., • Specific vision abilities required include close vision, ability to focus., • Required to be present in the office to collaborate with directors, peers, and other departments daily., • Work environment in production operations facilities include proximity to heavy machinery and pharmaceutical powders, with exposure to loud noises., • Potential to move between production operations sites/areas to complete job functions; regular, ongoing travel throughout geographic areas on a continual basis as normal scope of role requiring the use of a personal vehicle. None Personal Protective Equipment or Attire Required for Position: As needed Pay Range: $75,000 - $110,000 per year

Job Description Five Points Café is Searching for a Talented Kitchen manager. RESPONSIBILITIES: • Maintaining Inventory, • Ordering from vendors, • Organize and monitor the kitchen staff to ensure food quality and time sensitivity, • Ensure we are ready for service, • Monitor food quality and plating of all food, • Problem solve any issues that may arise in the kitchen, • Supervisory experience, • Experience in hiring, training, scheduling, and staff evaluations, • Experience with Microsoft Office, • Experience food, liquor, and beer ordering Job Type: Full-time Experience: • Kitchen Management: 2 years (Preferred)

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Bonus based on performance, • Company car, • Company parties, • Competitive salary, • Free uniforms, • Opportunity for advancement, • Paid time off, • First-class compensation, • Superior benefits, • Sick day pay, • Holiday pay, • Vacation Pay, • 401K employer matching, • Employer supplied uniforms, • Career progression, • Professional developmentAnd more! As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence. Key Responsibilities • Must have disaster restoration industry experience & be 100% fluent with Xactimate. • Ensure an accurate scope of work for projects and prepare estimates utilizing computer hardware and proprietary software, • Negotiate customer and/or client approval of project scope and estimate, • Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors, • Review job site documentation to support the services provided and ensure proper client requirements and billing process, • Maintain written communication with customers, teammates, vendors, and insurance representatives, • Manage production expenses including equipment, vehicles, and other material assetsAdditional Responsibilities:, • Manage the customer and client experience and overall customer satisfaction tracked with online reviews, • Provide priority response to potential customers, • Participate in recruiting, hiring, and training restoration teammatesPosition Requirements, • Valid drivers license, • High school diploma/GED; Associate degree or Bachelors degree preferred, • At least 5 year of management and/or supervisory experience, • At least 3 years of industry experience, • IICRC certifications are preferredSkills/Physical Demands/Competencies, • Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance, • Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics), • Ability to repetitively push/pull/lift/carry objects, • Ability to work with/around cleaning agents Each SERVPRO Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

Job Description Do you have experience in building maintenance, janitorial or similar industries? Do you have strong management experience and good communication skills? Are you seeking a part-time evening shift position? If you answered yes, consider this great opportunity with City Wide! We are seeking a Night Manager to join our team! The Night Manager is responsible for assisting with management of contract compliance for designated building maintenance services, as well as maintaining the relationship between City Wide and Independent Contractors. Employee must possess ability to review the client contract and check that work expectations have been met. Why City Wide? City Wide Facility Solutions is a leader in the building maintenance industry, with locations that serve communities across the U.S. and Canada. Our company mission is to create a ripple effect...by positively impacting the community of people we serve. Our vision is to be the first choice for our clients, contractors and employees . Our values of community, accountability and professionalism are how we model success. At City Wide, you will find a high-energy work environment that rewards performance within a collaborative, inclusive and fun environment. Are you ready to join? Essential functions • Develop and maintain productive, working relationships with Independent Contractors (IC) by communicating client priorities and collaborating on solving problems., • Review scope of work and ensure quality assurance per account to retain existing business and gain new business., • Communicate with Facility Services Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message., • Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement., • Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention., • Responsible for documenting inspection results in the current CRM database on a daily basis, ensuring accurate and timely entry of data, including detailed notes and any relevant findings., • Execute City Wide’s New-Start Policy, Customer Compliant Policy, Four Star Policy, and other operational policies and procedures., • Ensure compliance with client policies & procedures, approved cleaning tools and equipment and their proper use., • Other duties as necessary., • High school diploma required or equivalent experience in commercial janitorial services industry (4 years)., • 1 year of prior experience in a supervisory role; coaching, motivating, developing, and leading a team in multi-unit or locations., • Building, facilities, janitorial or similar industry experience a plus!, • Strong planning, organization skills, and attention to detail., • Basic understanding of computer and mobile phone usage, including file management, internet browsing, using email, and navigating operating systems (Windows, macOS, Android, iOS). Familiar with common applications such as word processors and web browsers., • Excellent communication and interpersonal skills., • Bilingual English/Spanish preferred., • Must be innovative and strive for continuous process improvement., • Ability to report inspection findings to the Facilities Solutions Manager (FSM) and Independent Contractors in a clear and concise manner on a daily basis. Physical Demands The physical demands are representative of requirements that must be met by an employee to successfully perform the essential functions of this job. Constant sitting, bending, standing, and walking. Ability to lift up to 25 pounds. Benefits City Wide Facility Solutions offers competitive compensation, including car and cell phone allowance. More on City Wide... City Wide Facility Solutions is a fast-growing company with over 100 franchise locations across the United States and Canada. Founded in 1961, City Wide Facility Solutions is the largest management company in the building maintenance industry. We have over 60 years in the business and continue to experience high growth and profitability across our franchise businesses. Our culture supports the company’s Mission to create a Ripple Effect by positively impacting the people and communities they serve. Read more about City Wide at City Wide is an Equal Opportunity Employer.

Job DescriptionPosition Summary Timothy Groth MD PC is a team of medical professionals who provide efficient and effective Chiropractic and Pain Management Care. As one of the most highly regarded multidisciplinary Pain Management Practices in New York, we believe in the highest level of patient care and intervention. We are seeking a detail-oriented, reliable, and experienced Lead Medical Receptionist to join our busy pain management practice. This is a hands-on leadership role, ideal for someone who thrives in a fast-paced clinical environment, has strong knowledge of outpatient front desk operations, and can ensure excellent service and efficiency throughout the patient experience. The Lead Medical Receptionist will oversee the front desk team and daily administrative functions, with a focus on patient flow, insurance compliance, and staff coordination. Key ResponsibilitiesFront Desk Leadership & Oversight * Supervise and support the front desk staff in all daily tasks, ensuring timely and accurate execution. * Ensure team members are consistently collecting insurance cards, photo ID, and co-payments at every visit. * Monitor proper collection and organization of urine samples and ensure compliance with internal protocols. * Ensure that all required patient paperwork (intake forms, consent forms, payment agreements, etc.) is completed and properly documented. * Train, mentor, and onboard new reception staff; serve as the go-to person for front desk questions or issues. * Oversee the scheduling of appointments, follow-ups, and procedures while maintaining efficient provider calendars. * Handle escalated patient concerns or conflicts with professionalism and diplomacy. Patient Coordination & Service * Greet and check in patients warmly while maintaining accuracy and discretion. * Oversee and assist with the coordination of DME (Durable Medical Equipment) orders and documentation. * Schedule patients for appropriate follow-ups, diagnostic tests, or specialist referrals. * Educate patients on payment policies, necessary documentation, and follow-up instructions. * Assist in managing high call volumes, ensuring prompt and courteous responses by all staff. Administrative & Clinical Support * Ensure accurate and secure entry of patient data into the EHR system. * Coordinate with clinical staff for timely rooming of patients and proper documentation. * Maintain HIPAA compliance at all times in verbal, written, and electronic communication. * Reconcile daily payments, prepare front desk reports, and collaborate with the billing team as needed. * Maintain cleanliness, order, and professionalism at the front desk and reception area. QualificationsEducation & Experience * Minimum 2–3 years of experience in a medical office setting, including at least 1 year in pain management or a related specialty. * Experience in a lead or supervisory front desk role strongly preferred. * Previous experience handling DME coordination and urine toxicology collection is a strong plus. Skills & Competencies * Excellent leadership, communication, and interpersonal skills. * Strong understanding of medical insurance, co-pays, and patient intake procedures. * Comfortable managing high call volumes and multi-line phone systems. * Proficiency in EHR systems * Strong organizational and multitasking abilities. * Commitment to patient-centered service and professional behavior. Preferred Experience * Familiarity with pain management procedures (injections, blocks, SCS trials). * Experience with workers’ compensation, no-fault, and personal injury cases. * Understanding of DME workflows and urine toxicology compliance requirements.

Job DescriptionDescription: Position Summary: A Packaging Set Up Technician is primarily responsible for the set up of various packaging equipment including but not limited to tablet fillers, bottle unscramblers and cleaners, cappers, cottoners, desiccant feeders, check weighers, metal detectors, labelers, cartoners, ink jet printers, etc. • Multiple Shifts Available – Day, Night, Weekend; Full-Time & Part-Time Opportunities Responsibilities: Responsibilities include, but are not limited to: • Ensure proper set-up of the packaging line before and during a job run., • Ensure the line is running at its target rate during a job run., • Troubleshooting of packaging equipment. Report any equipment issues to management., • Complete set-up sheets., • Complete work order and part order requests., • Comply with company policies, SOPs and cGMPs., • Follow all procedures set forth in the set-up procedures., • Operate all equipment in a safe and efficient manner., • Assists fellow technicians and the Line Leaders., • High School or GED diploma preferred., • Prior mechanical or machine operator experience required., • Ability to follow instructions and work independently to meet deadlines., • Ability to understand the basic principles of packaging., • Must be able to multi-task and follow-up when responses are needed., • Ability to communicate effectively and be able to respond to verbal and written instructions., • The ability to identify, locate, and transport parts which requires reading, counting, and performing simple math calculations., • Must be able to utilize basic hand tools and identify correct fastener sizing., • Work environment in production operations facilities include proximity to heavy machinery and pharmaceutical powders, with exposure to loud noises., • Constantly required to use hands and fingers to feel, handle or operate controls and tools and reach with hands and arms., • The operation of certain machinery requires eye, hand, and foot coordination., • While performing the duties of this job, the employee is regularly required to move, stoop, kneel, crouch, climb, stand, bend, sit, talk, hear, or walk for prolonged periods. The employee may lift, move and or carry up to 50 lbs., • Vision abilities required include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus., • Setup Technician I: $24.00 - 25.50 (1+ year experience), • Setup Technician II: $26.00 - 27.50 (3+ years' experience)

Job Description Job Title: General Manager Department: Administration Reports to: VP of Operations Effective Date: 6/20/2025 Location: Peekskill, NY then transitioning to Middletown, NY perm in Q1 or Q2 of 2026 • 100% Onsite in NY Job Summary: The General Manager is responsible for overseeing the day-to-day operations of a single facility, ensuring efficient manufacturing, distribution, and compliance with company standards. The General Manager is a key leader in executing company strategy, driving operational performance, and managing cross-functional teams. This role involves managing budgets, optimizing processes, and ensuring that all departments meet their performance goals. The ideal candidate will have strong leadership skills, operational expertise, and the ability to drive growth and efficiency across all aspects of the business. Supervisory Responsibilities: • Oversee daily operations, including manufacturing, warehousing, distribution, and compliance., • Plan, organize, and supervise all facility operations to ensure alignment with company goals., • Take ownership of the facility's budget, including managing SG&A (Selling, General, and Administrative) expenses., • Lead department heads to ensure daily, monthly, and yearly goals are met or exceeded., • Maximize team performance by identifying operational challenges and implementing effective solutions., • Conduct weekly department meetings to discuss company updates, risks, opportunities, and performance metrics., • Manage and update facility operations systems to ensure accurate reporting and support decision-making., • Develop and enforce Standard Operating Procedures (SOPs) and lean methodologies to improve operational efficiency, safety, and compliance., • Present regular updates to the Executive Team on the status of facility operations and progress toward business objectives., • Collaborate with Sales, Marketing, and Operations teams to drive market share growth and ensure seamless communication., • Establish necessary staffing levels and ensure that open positions are filled in a timely manner with high-performing individuals., • Ensure diligent and accurate reporting of daily transactions and key operational metrics., • Must be at least 21 years old, as required by state law., • Proven experience overseeing operations at a single site., • Experience managing multiple verticals within an operation, including production, logistics, and distribution., • Experience managing 100+ direct and indirect reports., • Expertise in Lean/Six Sigma methodologies within a manufacturing environment., • Strong experience with supply chain planning, budgeting, and cost control., • Thorough knowledge of Finance, HR, Procurement, and Operations management., • Proficient in Microsoft Office Suite., • Strong leadership qualities with the ability to drive team motivation and development., • Excellent communication skills, both verbal and written., • 5+ years of experience as a General Manager or similar executive role in a manufacturing environment., • Associate's degree required., • Bachelor's degree preferred. All candidates must be willing to submit to a background check to be considered for the position.

Job Description Construction Management company seeking an experienced Superintendent to join its rapidly growing 50-year-old company. This Superintendent must plan and supervise a wide range of construction projects from start to finish by organizing and overseeing construction procedures to ensure they are completed on time and on budget. This candidate must carry out supervisory responsibilities and be held accountable to the timely completion of the project and ensuring that the project is constructed in strict accordance with the plans, specifications, company's policies and local applicable codes and laws. Looking for 4 qualified supers for a wide variety of projects on Long Island!!! Salary up to$150k+ including company paid medital/dental/401k match and unlimited PTO!!! The candidate must fit well within the company's core values: • Transparency, • Integrity, • Focus, • Tenacity, • Reliability Responsibilities • Ensure adherence to all OSHA health and safety standards, • Schedule inspections as necessary to ensure timely project completion, • Review and report issues timely if/when they arise and review potential impact, • Maintain daily log of jobsite activities, • Collaborate with Engineers, Architects, Subcontractors, Vendors, etc. to meet the demands of the project, • Perform quality control by inspecting work in progress to ensure that the workmanship conforms to contract documents and specifications and adheres to the construction schedule, • Determine required resources (manpower, equipment and materials), • Communicate and reinforce the vision, values, and goals including IIF (Incident and Injury Free) safety program, • Aid the Project Team through collaboration and leadership skills, • Schedule SubContractors and Vendors to ensure timely project completion, • Administer weekly foreman meeting, • Production of 3 week look ahead, • Review monthly requisition in collaboration with Sr Project Manager, • Manage access control system

Job DescriptionDescription: Position Summary: The Senior Technician, HVAC is required to operate, monitor, maintain and repair all equipment used for heating, ventilation, and air conditioning across all CPC locations. Responsibilities: Include but not limited to - • Communicate regularly with HVAC Management and Technicians, both individually and as a group, to ensure effective communication concerning tasks and issues., • Maintain and repair all HVAC equipment and mechanical components to OEM specification, i.e., valves, motors, belts, bearings, filters, and lubrication., • Monitor, service, install, repair and replace refrigeration systems including split systems, chillers, packaged units, etc., • Operate personally owed vehicle to transport individual, along with all the individual “hand tools” as deemed by HVAC manager, to all company buildings, in accordance with the necessary diagnosis and repairs., • Ensure that JR HVAC Technicians are being trained and executing functions correctly., • Inspect all equipment rooms periodically, identify and repair any potential problems, maintain cleanliness in the systems and rooms., • Routinely review the operation of HVAC equipment and systems to minimize unplanned downtime, anticipate and solve problems in a timely manner, and identify opportunities for improvement., • Initiate and carry out projects that improve efficiency and/or reduce operating costs under the direction of management., • Track, analyze and improve key maintenance parameters such as asset utilization, maintenance cost, PM compliance, schedule compliance, etc., • Assist in maintaining safety, health, and environmental policies and procedures., • High school or GED diploma required., • Universal EPA Certificate., • Minimum 5 years of experience in HVAC and/or facility systems operation and maintenance., • Ability to effectively communicate expectations to employees., • Ability to work independently., • Basic knowledge of computer operation for use on energy management systems., • Experience with Direct Digital Controls a plus for use with our Preventative Maintenance and work order system (BACNET, TCC, eMaint)., • Ability to understand and diagnose issues with different air distribution systems such Munters, Trane, Johnson Controls, Liebert, Chillers, etc., • Good hand eye coordination., • Must be able to lift and/or move up to 50 pounds., • Must be able to use close vision, distance vision, peripheral vision, color vision and the ability to adjust focus., • Required to reach with arms and use hands and fingers to handle, feel or operate objects, tools and controls., • Work in outdoor weather conditions all year round., • Indoor work environment may include close proximity to heavy machinery and pharmaceutical powders, with exposure to loud noises., • Exposure to temperature variations, humidity and dust., • Potential to move between production operations sites/areas to complete job functions; regular, ongoing travel throughout geographic areas on a continual basis as a normal part of the role, requiring the use of a personal vehicle. $30.00 - $40.00 per hour

Job DescriptionDescription: Position Summary: An R&D Operator is primarily responsible for providing support to the formulation development activities while following written batch records and procedures. Responsibilities: Responsibilities include, but are not limited to: • Report to work on time and properly gowning., • Keep all manufacturing rooms clean and organized., • Verify the amount of blends/drums/bulk/core tablets and identification as needed., • Understand batch records and procedures., • Set-up equipment per appropriate set-up sheets., • Help maintain the granulation, compression, mixing and milling activities for R&D., • Prepare active/inactive material for master., • Formulate product according to the production schedule., • Blend/granulate materials as specified on the batch record., • Operate, clean (serial and non-serial cleaning) and maintain equipment per department SOPs., • Keep manufacturing rooms clean and organized., • Perform room inspections and clearances as required., • High School or GED diploma required., • Knowledge of cGMP regulations to ensure the safety, identity, strength, quality or purity of products., • Required to use hands to handle or feel objects, to operate tools, computer controls and equipment., • While performing the duties of this job, the employee is regularly required to stoop, kneel, crouch, climb, stand, bend, sit, talk, hear, or walk for prolonged periods. The employee may lift, move and or carry up to 50 lbs., • Specific vision abilities required include close vision, distance vision, peripheral vision, color vision and the ability to adjust focus., • Required to be present in the office to provide immediate departmental support daily., • Employee travel/work hours/schedule/location and/or shift are subject to change based on business needs and management discretion., • Regular, ongoing travel throughout geographic areas on a continual basis as a normal scope of role., • PPE / GMP gowning Pay Range: $19.00 - $22.00 per hour

Job Description Operations Manager FLSA STATUS: Exempt DEPARTMENT: Operations SUPERVISOR: General Manager DIRECT REPORTS: Production Control Planner, Supply Chain Associate, Production Supervisor, Logistics Supervisor Position Summary Power Connector, LLC is entering a new and exciting phase of growth and opportunity filled with innovative and progressive thinking and strategizing. In December 2021, Power Connector was acquired by the Trexon Global network. With this historic transition comes the need to enhance and grow the company through restructuring, reorganization, modernization, optimization, and business development. We, at Power Connector, are responsible for revolutionizing the company and securing and expanding its global connection. Power Connector's Operations Manager is critical in contributing to the fundamental changes that are transforming Power Connector. This position is instrumental in enhancing and strengthening our operations to enable the growth and development of the business by driving improvements in all operational functions, including production control and planning, material handling, manufacturing, and shipping and receiving. This position's primary focus is to contribute and execute on the team's strategic plans for operational optimization, expansion, and sustainability. Power Connector's Operations Manager is a dynamic, adaptable, open-minded problem solver with exceptional interpersonal, communication, and analytical skills. This position plays a key role in sustaining and increasing our current operational capacity and output through strategic planning and efforts in increasing efficiency and productivity in all operational disciplines. This position enjoys the inherent challenges of sustaining and growing a business by increasing throughput, meeting shipment goals, balancing WIP and inventory, and optimizing financial metrics in a diverse and dynamic organization. This position has a strong influence on the fundamental principles guiding operational functionality and works closely with the General Manager and Trexon corporate team to realize the company's true operational potential. Minimum Qualifications Education and Experience • Bachelor's degree in engineering, business, or relevant field, • 8-10 years of experience in a manufacturing environment, • 2-10 years of experience in a supervisory capacity, • Previous experience in the connector or wire and cable industry (preferred) Knowledge • Proficient in MS Office, • Understanding of MRP systems and best practices, • Ability to read drawings, specifications, test procedures, etc. Skills • Strong oral and written communication and presentation skills (technical and nontechnical concepts), • Excellent leadership skills, • Excellent organizational skills, • Results-oriented with analytical skills, • Ability to work effectively under stressful and dynamic environments, • Ability to motivate team members in a creative and effective manner Job Responsibilities Operations Management: Oversee daily operations, planning, capacity, logistics and process improvement. • Oversee operational systems, processes, and infrastructure while looking for opportunities of improvement or revision, such as managing capacity and SIOP-initiative tasks., • Manage day-to-day business of the operations department, including production control, supply chain, production, and logistics., • Plan and prioritize operations to ensure maximum performance and minimum delay., • Play a significant role in long-term planning, project status reporting, and implementing change control processes., • Establish daily, weekly, and monthly priorities for operations based on inputs from shipment goals, customer PO status, WO status, supplier PO status, capacity, AP, AR, etc., • Manage the movement of goods into and out of production to ensure efficiency, effectiveness, and sustainability of operations., • Attend events, fairs, and exhibitions to keep abreast of the market's trends., • Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency., • Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement. Supply Chain & Procurement: Oversee vendor management, sourcing, purchasing, inventory, pricing and logistics. • Monitor suppliers to ensure the efficient and effective supply of needed goods or services within budgetary limits and timelines., • Analyze vendor lead times, quality, throughput, yield, etc. as necessary., • Assess requirements for second sourcing and lead second sourcing initiatives., • Analyze and plan inventory requirements for firmed and unfirmed demand utilizing MRP system data and additional tools., • Maintain and review computerized or manual records of purchased items, costs, deliveries, product performance, and inventories., • Execute on purchase inquiries, placement, and monitoring as necessary., • Manage relationships with key suppliers to maintain quality of goods, timely delivery, and compliance to terms of contracts as necessary., • Assess supplier profiles and analyze offers as necessary., • Analyze price proposals, financial reports, and other data and information to determine reasonable prices as necessary., • Negotiate, renegotiate, and administer contracts with suppliers as necessary., • Confer with vendors to coordinate production or shipping activities and to resolve complaints or eliminate delays., • Arrange for delivery, assembly, or distribution of supplies or parts to expedite flow of materials and meet production schedules as necessary., • Maintain inventories of materials or supplies necessary to meet production demands., • Review documents, such as production schedules, work orders, or staffing tables, to determine materials requirements or material priorities., • Strategize for opportunities to increase supply chain capacity and throughput., • Assist in the setting of prices or credit terms for goods or services based on forecasts of customer demand., • Monitor stock levels. Risk Management & Compliance: Analyze risk, ensure regulatory compliance and issue resolution when needed. • Anticipate and track operational and tactical risks and provide strategic solutions., • Raise and track issues and conflicts, remove barriers, resolve issues involving stakeholders and escalate to appropriate level when required., • Monitor and follow applicable laws and regulations. Environmental Health & Safety: Develop and complete safety audits, trainings, emergency response plans, and monitor EHS performance. • Monitor and enforce compliance with all applicable environmental health and safety regulations at the local, state, and federal levels., • Identify potential hazards within the workplace, conduct risk assessments, and develop mitigation strategies to minimize risks., • Develop and deliver comprehensive safety training programs for employees at all levels., • Investigate workplace accidents, near misses, and injuries to identify root causes and implement corrective actions., • Conduct regular safety audits and inspections of facilities, equipment, and work practices to identify potential hazards and non-compliance issues., • Develop and maintain emergency response plans, including employee training on emergency procedures and response protocols., • Create and maintain EHS policies and procedures aligned with company goals and regulatory requirements., • Track safety performance metrics, analyze data to identify trends, and generate reports for management on EHS performance., • Communicate EHS policies and procedures effectively to employees at all levels, collaborating with departments to promote a strong safety culture., • Oversee EHS compliance for contractors and vendors working on-site (when applicable). Leadership & Team Development: Train, coach and manage the performance of the team and culture. • Train, coach, mentor, and provide feedback to team members., • Foster a competitive yet collaborative team environment., • Assess individual performance through observation and measurement and suggest corrective actions as needed. Any additional tasks necessary to execute on the team's strategy for operational sustainability, improvement, and optimization. Internal and External Relationships This position interacts with all internal departments (business development/sales, account management, production control, supply chain, production, logistics, inventory control, quality, finance and human resources). Externally, this position interacts with customers and suppliers. Physical Requirements The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk and occasionally required to manipulate material up to 25 pounds (lift, carry, etc.). The noise level in the work environment is usually low. The use of PPE, including safety glasses, earplugs, and masks, is required as needed.

Job DescriptionDescription: Position Summary: The Vice President of Construction is responsible for overseeing the planning and execution of construction, renovation, and maintenance projects across CPC’s 750,000 square feet of facilities, spanning 12 locations in the Hauppauge area and including over 160 production suites. This leadership role plays a key part in shaping and maintaining CPC’s operational footprint by ensuring projects are completed on time, within budget, and to the highest quality standards. The position offers the opportunity to drive capital improvements, optimize facility performance, and support the continued growth of CPC. Responsibilities: include but are not limited to - • Oversee all construction projects from planning through execution, ensuring adherence to timelines, budgets, and quality standards., • Manage project budgets, tracking costs to align with financial objectives., • Lead project planning, including scope definition, contractor selection, and resource allocation., • Supervise and coordinate the work of maintenance staff, contractors, subcontractors, and vendors to ensure adherence to safety, regulatory, and quality standards., • Ensure all construction activities comply with local, state, and federal regulations, including industry-specific requirements., • Conduct site inspections to monitor progress, resolve issues, and mitigate risks., • Collaborate with internal stakeholders to align construction projects with operational needs., • Drive problem-solving and process improvements, ensuring efficient and cost-effective execution., • Maintain detailed project documentation, including reports, permits, and compliance records; maintain and update facility drawings., • Perform hands-on work including carpentry, drywall, painting, flooring, minor electrical/plumbing, and general repairs, as needed., • Bachelor’s degree in construction management, engineering, architecture or a related field and 15+ years of experience in construction management., • Alternatively, an Associate's degree in construction management, engineering, or a related field with 20+ years of experience in construction management may be considered in lieu of a bachelor's degree., • Licensed General Contractor preferred or equivalent experience as a business owner or senior project manager overseeing complex commercial, residential and/or industrial construction projects; experience in regulated manufacturing or industrial environments preferred., • Leadership experience managing cross-functional teams or projects., • Proven experience managing budgets, contracts and vendor relationships., • In-depth knowledge of building codes, safety regulations, and permit processes; ability to read blueprints and technical drawings. Strong communication skills, with proficiency in Microsoft Office and project management software., • Strong prioritization, multitasking, and organizational skills to manage complex projects effectively., • Ability to make informed decisions under pressure and resolve issues efficiently., • Meticulous attention to detail and a commitment to driving projects to completion., • Strong negotiation, problem-solving, and conflict resolution skills., • Ability to work independently, manage resources, and push projects forward with minimal oversight., • Strong interpersonal skills with the ability to engage stakeholders at all levels., • Required to use hands to operate computer controls., • Specific vision abilities required include close vision, ability to focus., • Flexible schedule (nights, weekends, holidays) responding to needs. Hours/Travel maybe subject to change based on management/company discretion., • Required to be present in the office to provide immediate supervision to direct reports, and collaborate with directors, peers, and other departments daily., • Work environment in production operations facilities include proximity to heavy machinery and pharmaceutical powders, with exposure to loud noises. May supervise maintenance employees. Personal Protective Equipment or Attire Required for Position: As needed. Pay Range: $170,000 - $200,000 per year

Job Description DUTIES AND KEY RESPONSIBILITIES: • Champion and support execution of all approved company programming and resident engagement programs., • Seek out, research and/or develop and present potential new programs or vendors that will help fulfill the goal of purposefully engaging the organization’s residents holistically (physically, educationally, spiritually, socio-emotionally, etc.) across all departments and programs. (including Assisted Living, Reflections, Inspirations, and Independent Living), • Work with the VP of Resident Experience to identify strengths, opportunities, and strategies in each region in regard to programs in all departments, including memory care programming. Metrics and KPIs to be considered include programmatic participation rates, occupancy, quality assurance programs, team member and resident engagement and satisfaction surveys, and all other company systems. Work with Corporate Director of Program Innovation and Engagement and other leadership to develop/implement new systems and metric-measurement processes where needed., • Support creation of/updates to and delivery of director and coordinator level orientation training as it relates to person-centered engagement and programming, either in person or virtually; this may include supporting Senior Lifestyle Directors with this, 1:1 onboarding or orientation meetings (in person or virtually) with new Lifestyle Directors, Director of Reflections, Lifestyle Coordinators, and/or Executive Directors/General Managers., • Lead or assist with any higher-level post-orientation training further related to resident engagement and programming., • Place emphasis on verbal and nonverbal communication techniques that meet the residents on a more emotional level and support team members in doing so as related to programming and resident engagement., • Support and guide Senior Lifestyle Directors in their role in onboarding and supporting new Lifestyle Directors or existing Lifestyle Directors in need of specialized support, • Work with Directors of Reflections to develop their skillset in creating engaging and purposeful days for their residents and leading their teams to do so in coordination with the Lifestyle Directors., • Develop high-potential Lifestyle Directors to become training leaders and mentors for their peers and help build peer networks., • Facilitate scheduled Teams calls and support cluster/regional meetings with both Lifestyle and Reflections Directors to support existing initiatives or roll-out new initiatives; lead train-the-trainer programs related to program across all departments., • Interview final Lifestyle Director candidates who have already completed all other steps of the interview process (Executive Director/General Manager and regional team)., • Conduct strategic site visits for key/focus communities., • Communicate any necessary follow-up measures for/to community, regional and Corporate/VP teams., • Partner with regional team as needed to support reviewing programming budgets and assist with action plans or performance improvement plans., • Partner with regional team as needed to support resident-focused SBAR calls or specific programmatic intervention needs., • Review, as necessary or as requested by Corporate Director, community calendars and all LifeLoop and/or Illustratus functionality, and support implementing re-training and adjustments where needed., • Establish and maintain relationships and collaboration with Regional Directors of Healthcare, Regional Directors of Dining Services, and Regional VPs of Operations to support program delivery in all communities and departments., • Support new community opening teams at specified T-minus times and provide the knowledge for the establishment, set up, and methodologies to sell and deliver the company’s recreation programs across all departments., • Stay abreast of professional developments in the field., • Perform all other duties as assigned by VP of Resident Experience, or COO. QUALIFICATIONS: • License or specialized certifications in field(s) of Activities, Programming, or Memory Care, or college degree. Specific experience or certification in Memory Care engagement and support preferred., • Minimum of five (5) years’ experience in Assisted Living operations, • Demonstrated experience in programming, initiatives, and leadership., • Five (5) years supervisory and management experience including hiring, coaching, performance management, daily operations and budgeting supervision, discipline and counseling., • Ability to handle multiple priorities., • Ability to delegate assignments to the appropriate individuals based on their skills, roles, and interests., • Possess excellent written and verbal skills for effective communication and the ability to create and facilitate group presentations of various sizes and audience types, including to downstream, upstream, and external audiences.

Job Description Job Purpose: Reporting to the Associate Director of Operations, the National Accounts Manager is responsible for the business operations of assigned customers. This person will perform reporting in line with predetermined Key Performance Indicators and interface with Senior and Middle Management. Position Competencies: • Organized and Detail Oriented - Ability to stay organized and prioritize workflow., • Technologically Astute - Ability to utilize technology to perform all job functions effectively and efficiently. Proficient in Microsoft Excel., • Communication - Uses clear language to communicate information. Excellent written and verbal communication skills., • Leadership Skills-Ability to oversee Supervisory level employees and provide coaching and training as necessary., • Primary point of contact for customers relating to daily service delivery workflow expectations., • Maintain proactive communication and foster relationships with new and existing clients., • Communicate directly with customers to gauge service satisfaction levels and growth opportunities., • Guidance of Account Supervisors & CSR’s with workload management and situational training., • Proposal vetting and generation., • Material research & procurement alignment., • KPI management and execution of customer SLA’s., • Manage workload execution of assigned customer relationships, including client retention, expansion, and diversification or service capabilities., • Maintain/improve the profitability of your assigned accounts to meet established company goals., • Identify problems and root causes of problems, know how to resolve the issue and relay to the customer the course of action being taken. Seek new ways to resolve issues quickly., • Effectively handle all final customer and vendor escalations., • Complete specific Key Performance Indicator tracking and reporting for customers., • Complete customer specific reporting, monitoring and updates., • Identify areas for process improvement and present to proper channel., • Participate in afterhours escalation rotation as needed., • One to five years of Facilities Management experience required., • Bachelor’s degree preferred., • Proficient in Microsoft Excel., • Excellent written and verbal communications skills., • Strong analytical and organizational skills., • Strong ability to multitask.