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Job description The Manager of Dog Walking role includes organizational administrative tasks, people management and also some hands-on, dog interaction. This role is responsible for the organization and success of the dog walking departing at NY Tails. Every day is a little different so applicants for this role must be comfortable with a fast-pace, competing priorities, being able to focus despite interruptions and carefully managing their time. Schedule -- Weekdays approx. 9am - 4:30pm. **Flexibility is key as an occasional change of schedule may be required. For example, if you are training a new dog walker for the early AM shift, you will need to come in early on those days. ESSENTIAL DUTIES AND RESPONSIBILITIES - *other duties may be assigned. · Recruit qualified Dog Walking candidates. Determine hiring with business owner and Manager. After hire, perform orientation and training. Announce new Dog Walkers to their route and clients. · Address all client inquiries. Explain services, schedule meet-and-greet with walker. Maintain detailed notes for each dog so that health, behavior, housing information can be relayed to Walkers and company. Confirm paperwork is completed prior to performing any walking services. · Address client questions, concerns or incidents. Seek resolution suitable to all, discuss with AM/Owner if needed or if approval for refund/credit is requested. Also, communicate any concerns, health or behavior issues to owner about their dog. · Schedule walkers. Address last minute cancellations and walk requests. Find solutions for Walker absences, schedule changes or emergency delays. If needed, Walk Coordinator will need to provide walking services themselves. · Spot check walker performance regularly to ensure standard of care. Applied disciplinary action if needed and provides new or reminder training as appropriate. · Control client keys; ensure all are labeled, organized, current and kept secured. · Maintain walk records and client accounts. Ensure all payments are collected. · Enforce all NY TAILS policies, procedures and safety protocol. Perform inventory checks, order supplies as needed. · Provide reports and information on dog walking department as needed. Give insight into reports from a management, staffing and client demand perspective. · Process Walker commission / pay. Review payroll for accuracy prior to submitting. Discuss commission structure and pay with Walkers, answer payroll questions. · When not actively completing Walking Coordinator tasks, will be asked to assist other roles. Special projects may be assigned to assist with improving the business. · Must have ability to work professionally in a non-standard work environment. This includes being physically active throughout the work shift, enduring temperature changes (indoors/outdoors), being in contact with dog waste and dog hair, withstanding smells and noise associated with live animals. SUPERVISORY RESPONSIBILITY This role supervises the Dog Walkers. They work closely with the business Managers, Office Admin and also with dog daycare Front Desk Admin. QUALIFICATIONS/REQUIRED BACKGROUND: · High School Diploma or equivalence · Comfortable with dogs of all sizes, breeds and various temperaments. · At least 2 years experience as a Professional Dog Walker. Min 1 year experience managing people. · The ability speak, write and communicate in a professional manner · Computer literacy and familiarity with a variety of software programs is required. · Numerical accuracy, detail oriented, keen time management and ability to work with frequent interruptions · Comfortable working outside in all weather, year round. Physically capable of standing/walking/taking stairs throughout entirety of shift when needed. Able to physically handle and control up to 3 dogs safely. Job Type: Full-time Pay: From $22.00 per hour Schedule: 8 hour shift Day shift Weekends as needed Experience: People Management: 1 year (Required) Professional Dog Walker (for a company): 2 years (Required) Work Location: In person Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: Referral program Compensation Package: Hourly pay Schedule: Day shift Monday to Friday Experience: working with dogs: 1 year (Required) Ability to Relocate: New York, NY 10022: Relocate before starting work (Required) Work Location: In person
FINANCE JOB TITLE: Controller PURPOSE AND SCOPE: Responsible for managing all finance, accounting and reporting activities of the organization. This includes overseeing the accounting operations, financial reporting, budgeting, auditing and completion of annual tax forms. SALARY RANGE $ 105k - $120k FUNCTIONS AND RESPONSIBILITIES: Directs, supervises and reviews work product of the finance and accounting staff Oversee all accounts, ledgers, and reporting systems ensuring accurate and timely recording of transactions, compliance with appropriate GAAP standards and regulatory requirements. Reviews and makes recommendations to ensure identification and proper classification of balance sheet and income statement accounts. Maintain internal control and safeguards for receipt of revenue, costs, and program budgets and expenditures. Advises on complex accounting issues and proposed adjustments. Ensures system vendors are held to account on fully functional systems, including ensuring that department leader’s take the lead on their department’s systems needs Responsible for annual budget preparation and projections Responsible for quarterly and year-end financial statements Responsible for audit preparation and making operational adjustments based on audit results Responsible for tax compliance reporting requirements that occur throughout the year (Form 990’s, etc.). Responsible for financial reporting of Government Grants, including: Periodic internal status reports Periodic external reporting to appropriate government agencies Follow-up with agencies to ensure prompt payment Ensure that expenditures are consistently aligned with grant and program budgets throughout the grant/fund period Executes special projects and other related functions as directed. Advises on reporting requirements and audit requests including ensuring the staff are on task to meet deadlines ORGANIZATIONAL RELATIONSHIPS: Reports to the Deputy Chief Financial Officer KNOWLEDGE, SKILLS AND QUALIFICATIONS: § Bachelor’s degree in accounting § Excellent communication skills and ability to pay close attention to detail § Excellent management and supervisory skills § Excellent organizational and time management skills § Mastery of accounting and tax preparation § Proficient in Microsoft Office and familiarity with relevant software of the organization, Sage Intacct and strong ability to multitask. § Minimum of 7-10 years relevant work experience Cover letters must be submitted with resume GREATER JAMAICA DEVELOPMENT CORPORATION IS AN EQUAL OPPORTUNITY EMPLOYER