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OtherTechnical support representative jobs in Hoboken, NJCreate job alerts
- Boggi Milano
Senior Sales Advisor- Madison Flagship2 months agoFull-timeManhattan, New YorkBoggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Benefits Package: Base hourly: $25.00-$27.00/HR with a sales-driven bonus Dental, Health, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development Your Opportunity The Senior Sales Advisor (FT) acts as the Company’s representative to customers, embodying professionalism in sales to uphold the brand's image, boost store performance, and ensure customer satisfaction and loyalty. This role involves actively contributing to both quantitative and qualitative goals related to sales, customer service, loyalty, and overall growth. How You Will Contribute Sales - 90% Provide an exceptional high-level service to all customers, online and offline, maximizing all contact opportunities with customers and promoting the Brand and the Product. Be proactive and inform all customers about the benefits of loyalty programs, to ensure the enrichment and maximization of the customer database. Be a Brand Ambassador of the brand, ensuring an image and style in line with the Brand's standards. Develop and maintain long-term relationships with customers with the aim of strengthening the image and prestige of the brand. Contributes to the development of sales strategies and assists in achieving team targets. Manage sales by optimizing each phase of the commercial relationship Build and sustain long-term customer relationships to strengthen the brand's image and prestige Customer Service Excellence: Provide exceptional service to all customers, both online and offline, by maximizing contact opportunities and promoting the brand and product. Providing advanced product insights. Proactively inform customers about loyalty program benefits to enhance and expand the customer database. Act as a Brand Ambassador, maintaining an image and style aligned with brand standards. Sales Management Optimize each phase of the customer interaction process Greet and recognize regular customers. Understand both explicit and implicit customer needs Introduce and promote products effectively. Describe and advise on items offered. Verify customer needs and respond to their requests. Encourage cross-selling and up-selling. Be involved in coaching the team, setting an example in sales techniques, and influencing team culture. Collect and record customer data accurately to boost loyalty. Guide customers through the checkout process, preparing packaging and showing appreciation as they leave. Operational Excellence - 10% Omnichannel Service: Promote omnichannel service by using available technological tools (e.g., sales tablets) and provide a 360° shopping experience to boost sales. Assist with managing omni channel flows (such as Click & Collect, Seek & Send) according to guidelines and deadlines. Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image Participate in stock management to maximize sales and make efficiency suggestions. Store Maintenance and Stock Management: Contribute actively to the store’s upkeep, orderliness, and cleanliness, projecting a brand-aligned image. Participate in stock management to maximize sales and make efficiency suggestions. Participate in inventory activities (annual or partial). Assist in cash operations when necessary, adhering to company protocols under the supervision of store management. Job requirements Who You Are: 2+ years’ working in menswear and proven prior experience in fashion or luxury retail, especially with premium or high-end brands. Fluent in English (speaking and writing), additional languages are a plus Demonstrated ability to meet or exceed sales targets, working with KPI's in a retail or fashion environment. Skilled at delivering high-quality, personalized service to ensure customer satisfaction and build loyalty Strong understanding of the fashion industry, including current trends, seasonal styles, and popular brands. Clear, professional, and friendly communication skills for engaging with a diverse customer base. Proficiency in using POS software for transactions, returns, and gift card processing. Knowledge of digital tools used in omnichannel retail (e.g., tablets for sales assistance, click-and-collect, online order support) to ensure a seamless customer experience. High standards of professionalism in dress code, punctuality, and work ethic. Flexible to work peak seasons, holidays, and weekends Ability to lift 35 lbs. + and stand for long periods of time Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes.
Easy apply - Boggi MilanoRunner/ Stock Associate - Madison Flagship2 months agoPart-timeManhattan, New York
Boggi Milano is an Italian brand with over 200 stores across 50 countries. We are committed to ambitious goals, driven by innovation, sustainability, and quality. Through the use of cutting-edge high-performance materials, our brand continues to evolve. At Boggi Milano, we recognize that our people are essential to our growth, and we seek individuals who are excited to contribute to our ongoing success. Your Opportunity The Runner/Stock Associate plays a critical role in supporting store operations by ensuring merchandise is efficiently received, organized, and restocked on the sales floor. This position is essential to the smooth operation of the store, helping maintain visual standards, stock accuracy, and timely product availability to support sales efforts. Benefits Package: Job Status: Full time/Non-exempt 1-2 years of experience: base hourly: $18.00–$20.00/HR 2-3 years of experience: base hourly: $20.50–$22.50/HR Health, Dental, Vision, 401(K) PTO and Sick Time Employee Discounts Professional and Career Development How You Will Contribute Back of House & Stock Operations – 70% Receive and process incoming shipments accurately and efficiently. Organize and maintain stockroom to ensure easy access and efficient space usage. Replenish merchandise on the sales floor as directed by store management and floor staff. Tag, sensor, and prepare merchandise for display or storage. Support inventory control processes, including stock counts and loss prevention efforts. Follow all operational procedures and company standards related to product handling and back-of-house organization. Sales Floor Support – 30% Act as a key point of contact for Sales Advisors, promptly retrieving requested items from the stockroom. Maintain awareness of inventory levels and communicate low stock or product issues to management. Maintaining cleanliness of the stock room, sales floor, and store Ensure that fitting rooms, shelves, and product displays are neat, clean, and fully stocked. Assist with store openings, closings, and floor moves as required. Support visual merchandising team in executing floor plans and product presentation guidelines. Job requirements Who You Are: Previous experience in a retail stock and/or runner position preferred. Strong organizational skills and ability to prioritize multiple tasks in a fast-paced environment. Team-oriented with a proactive, flexible attitude and a willingness to support wherever needed. Detail-oriented and reliable, with a strong work ethic. Able to lift 35 lbs. + and stand, run, or move for long periods of time. Fluent in English; other languages are a plus. High standards of professionalism in dress code, punctuality, and conduct. Legal authorization to work in the United States. Available to work weekends, holidays, and peak seasons as needed. Why work with Boggi Milano? Boggi Milano combines the best of Italian craftsmanship with innovative designs, offering employees the chance to represent a prestigious brand known for elegance and quality. At Boggi Milano, innovation is at the core. The brand leverages technical, high-performance materials to create products that meet the evolving demands of customers. Employees are part of a dynamic and growing company, with numerous new store openings and partnerships planned. Join an international workplace that values diversity, equity, and inclusion. Employees from different cultures and backgrounds collaborate harmoniously. Boggi Milano promotes work-life balance and fosters an environment that values employee well-being. Boggi Milano is in a phase of global expansion, creating exciting opportunities for employees to contribute to new projects and help shape the brand’s future. Boggi Milano is committed to protecting the privacy and personal information of our employees and customers. All personal data will be handled in accordance with applicable privacy laws and regulations, including the New York State Consumer Privacy Act and other relevant statutes Job Type: Full-time Pay: $18.00 - $22.42 per hour Expected hours: 32 – 40 per week Shift: Day shift Morning shift Work Location: In person
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