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Job DescriptionDescription: About Us: Approved Fire Protection Co. is New Jersey's oldest family-owned, full-service fire protection and safety equipment company. Our services include fire extinguishers, alarm systems, suppression systems, SCBA, gas detection, carbon dioxide, oxygen, sprinkler systems, and so much more. Approved Fire Protection’s mission is to supply life safety products and service to the industrial, commercial, pharmaceutical, and municipal companies in New Jersey and near surrounding areas. Job Summary: We are seeking a highly organized and detail-oriented Administrative Manager to oversee and coordinate the administrative operations of our fire protection company. The ideal candidate will play a critical role in supporting daily office functions, ensuring compliance with industry standards and regulations, and managing documentation to support field and technical staff. Benefits: · Medical · HSA · Dental · Vision · 401k with company contribution · Aflac · Life Insurance · Long term disability · Profit Sharing · PTO Requirements: Essential Duties and Responsibilities: • Coordinate between the Sales and Service departments to ensure smooth communication and workflow., • Act as the central liaison between Sales and Service teams to ensure clear communication and smooth workflow., • Coordinate service requests, and customer requirements, ensuring accurate information is shared across departments., • Provide support to Sales by confirming service availability, project timelines, and preparing customer updates., • Monitor service progress, proactively addressing delays or conflicts and communicating solutions to stakeholders., • Maintain professional communication with customers to relay scheduling updates and service confirmations., • Overseeing collections, • Monitor accounts receivable and follow up on overdue invoices to ensure timely collection of payments., • Collaborate with accounting and management to resolve billing discrepancies and escalate delinquent accounts., • Bachelor’s degree in business administration, Management, or related field (or equivalent experience)., • 3–5 years of administrative or office management experience, preferably in the fire protection, construction, or mechanical services industry., • Strong knowledge of compliance and documentation practices related to fire safety standards., • Capable of multi-tasking with team and inter-departmental., • Proficiency in Microsoft Office Suite, accounting software (e.g., QuickBooks), and industry-specific CRM platforms., • Excellent leadership, organizational, and communication skills., • Ability to handle confidential information with integrity., • Experience with fire protection services (sprinkler systems, alarms, extinguishers, inspections), • Familiarity with NFPA codes and other relevant fire safety standards, • Strategic planning and organizational skills., • Problem-solving and decision-making abilities., • Strong attention to detail and analytical skills., • Ability to manage multiple projects simultaneously., • Office-based role with occasional visits to field sites or client locations. Occasional offsite meetings., • Standard working hours with occasional overtime during peak periods or project deadlines., • Fast-paced office environment. If all the above resonates with your experience and skill set, apply to join our team. We provide ample opportunities for professional development to our team members through ongoing in-house training, as well as encouraging team members to attend certification programs. We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Approved Fire Protection is deeply committed to a policy of equal employment opportunity for all its job applicants and employees. We seek to employ qualified persons in all job classifications and to administer all personnel actions affecting our employees without discrimination on the basis of race, color, religion, sex, pregnancy, age, national origin, sexual orientation, gender identity, political ideology, ancestry, or genetic information. Individuals with a disability, disabled and other protected veterans and any other characteristic protected by applicable law will be given the fullest consideration for employment in positions for which they are qualified. We also are committed to making reasonable accommodation for qualified individuals with a disability as well as abiding by any and all state and local laws, which in addition to the above prohibit discrimination in any form.

Job Description Job Summary: The Senior Director, Commercial Operations plays a pivotal role in shaping and executing Aquestive Therapeutics’ commercial launch strategy and reports to the Chief Commercial Officer as a strategic partner and member of the commercial leadership team. This individual will be responsible to continue the buildout and overall leadership of the Commercial Operations function, ensuring operational readiness to support the successful commercialization of Anaphylm® and Aquestive’s future portfolio. This role is charged with working cross-functionally across Commercial, Sales, Marketing, Market Access, Medical Affairs, Information Technology, Finance, Supply Chain, Human Resources, and Compliance to further build out commercial infrastructure, systems, and processes. Key areas of responsibility include business analytics, market landscape assessments, sales forecasting and targeting, data strategy and management, vendor evaluation, CRM, incentive compensation, fleet, sales reimbursement, and eCommerce enablement. As we prepare for our launch of Anaphylm, the incumbent must thrive in a high-growth, fast-evolving environment where solving unforeseen challenges and navigating ambiguity are daily expectations. The ideal candidate is a solutions-oriented leader who can operate with agility, balancing strategic oversight with hands-on execution. As a strategic thought partner, the incumbent will drive alignment with brand strategy and contribute meaningfully to commercial planning, launch execution, and long-term growth strategies ensuring operational excellence, a patient-first focus, and scalable systems to support Aquestive’s evolving clinical and commercial pipeline. Job Summary: • Lead the implementation of a clear framework of goals and tactics that result in a first-in-class commercial operations organization; including Data Analytics, Forecasting, Sales/Business operations, Commercial Systems and processes., • Establish and maintain the analytics and operational infrastructure and processes for supporting the commercial business., • Serve as a strategic partner to the Chief Commercial Officer, supporting executive decision-making through coordinating cross-functional initiatives, driving alignment on strategic priorities, and acting as a central point of communication and execution across the commercial organization., • Develop a high performing and diverse team; attract, develop and retain talented individuals positioned to meet Aquestive’s commercial growth strategy., • Utilize a data driven approach to provide insights to the CEO, CFO and Commercial Leadership Team in support of current business and future opportunities., • Partners with marketing in developing metrics surrounding promotional activities and creates timely reports that provide insight into the effectiveness of promotional response analyses by brand and customer segments/channels., • Works cross-functionally with internal stakeholders (Sales, Marketing, Patient Services, Market Access, Medical Affairs, and Executive Leadership) to achieve department and company objectives., • Forecast modeling for Anaphylm including monthly/quarterly current estimate updates, annual forecast updates and long-term outlook (working with external forecasting consultants as needed)., • Acquire and analyze market data including claims data, product demand data (national and physician level) and channel inventory (3PL, wholesale/channel, retail, key accounts), payer data, and competitive data., • Create an HCP targeting program using analytics and CRM system, including potential segmentation, to focus field force on appropriate customers., • Establish a sustainable data infrastructure and analytics capabilities to provide regular product and market updates, • Ensure competitive price tracking and analysis., • Update trends and insights and meet the internal and external reporting needs of the company (Includes vendor selection and ongoing management of data aggregator)., • Oversee the design, development, and execution of forecasting models for products to inform long-range planning for therapeutic areas and brands., • Carries out base-case and scenario analysis to support decision making by Commercial, Corporate Strategy, R&D, Business Development, Finance, Manufacturing, and Executive leadership., • Establish key business operations vendors CRM system, data warehouse, secondary data vendors, promo material distribution, LMS (learning management system), meeting planning, amongst other key systems, • Manage the analysis for size and structure of field force (sales/medical affairs), including ongoing optimization and territory mapping/alignment, • Lead incentive compensation design and ongoing evaluation as well as sales activity reporting., • Design, deploy, train, and maintain a field CRM system to capture field activity, physician demand/prescribing and market data, integrated MIRF reporting, and promotional material automation., • Lead, motivate, and inspire a team, maintaining an environment consistent with Aquestive’s core values., • Serve as a trusted advisor to commercial team, therapeutic area leads, and other critical partners/stakeholders across the organization., • Effectively tailor and present findings with clear strategic storylines appropriately to maximize relevance, understanding, and impact., • Collaborate effectively with senior leaders across multiple functions, and influence as needed., • Communicate complex dynamics/challenges in a clear and concise manner., • Provide recommendations with objective and actionable insights to senior leaders. Navigate organizational complexity effectively in a professional manner., • Bachelor’s degree in related business or analytical field., • Minimum of 15 years of related experience in biotechnology or pharmaceutical industry., • Experience in building-out business operations infrastructure to support product launch and commercialization through mature product life cycle., • Experience in small/emerging biopharma as well as mature, full-scale biopharma organizations., • Expertise in medical legal review of promotional materials and system to support appropriate infrastructure to manage the process and maintain compliance., • Experience with procuring and analyzing third-party data to inform market understanding, monitoring competitive landscape, tracking product launch including market share and payer environment, physician targeting, and sales force effectiveness. Proven experience surveying and analyzing biotech/pharma market trends and best practices to enable forward looking plans., • Experience with process development/project management in an emerging/growing company environment., • Demonstrated experience working collaboratively across the organization including Sales, Market Access, Medical Affairs, Regulatory, Clinical, Legal, Human Resources, and Compliance. Developed effective partnerships with regulatory, legal, compliance in all aspects of business operations., • Strong people management skills, with a record of accomplishment of managing and building a complete team., • Demonstrated effectiveness working on multiple projects simultaneously., • Demonstrated leadership focused on driving results and building successful team culture, a record of people management/development accomplishment, experience leading teams and cross-functional projects, and strong interpersonal, communications and presentation skills., • Group and project leadership (interaction with cross-functional partners, conflict resolution, and consensus-driving) and project management (planning, prioritization, objective setting, meeting management, and plan execution) with history of working and delivering on multiple projects simultaneously, with tight deadlines and changing priorities., • Effective communication/influencing skills and executive presence., • A genuine passion for analytics and insights with natural curiosity and interest in solving complex problems. Preferred • A master’s or advanced degree preferred As part of Aquestive’s employment process, final candidate will be required to complete a drug test and background check prior to employment commencing. Please Note: Aquestive is a drug-free workplace and has a drug free workplace policy in place. Aquestive provides equal employment opportunities to all colleagues and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education. Expected Base salary range: $205,600.00 to $275,000.00 USD

Job DescriptionDescription: Job Description: Account Manager – SaaS Retail Software Location: Fully Remote (with annual team events) or able to commute to our NJ office Reports To: Sales Manager Salary Range: $50-70K About the Role We’re looking for a proactive and relationship-driven Account Manager to join our Customer Success team and support a portfolio of existing retail clients using our SaaS retail commerce solutions. If you're passionate about building long-term relationships, driving client growth, and acting as a trusted advisor, this is the role for you. As an Account Manager, you will be the main point of contact for 100–150 SMB retail clients, helping them maximize the value of our software by providing education, strategic guidance, and identifying opportunities for upselling and cross-selling. What You’ll Do Client Relationship Management ? Build strong, lasting relationships with assigned clients through regular check-ins and strategic support. ? Serve as the primary liaison between your clients and our internal teams, ensuring clear communication and timely resolution of issues. ? Understand your clients’ unique business goals, challenges, and use cases to provide tailored guidance. Client Growth & Education ? Educate clients on the full breadth of our SaaS retail offerings—POS systems, eCommerce platforms, mobile apps, marketing tools, and more. ? Uncover upsell opportunities that align with each client's business objectives, and guide them through product expansion. ? Deliver product demos, share best practices, and champion new features to improve client outcomes. Client Advocacy & Retention ? Represent the voice of the client internally, collaborating cross-functionally to enhance the client experience. ? Monitor account health and proactively address risks to drive renewals and long-term retention. ? Meet or exceed upsell and retention goals tied to your book of business. Team Collaboration ? Work closely with Sales, Support, Product, and Marketing to align client needs with company solutions. ? Share insights from the field to help improve our platform and client journey. ? Participate in team summits and company-wide initiatives that drive innovation and collaboration. What You Bring ? 2+ years of experience in Account Management, Client Success, or a related role—preferably in SaaS, retail tech, or B2B services. ? Excellent communication and interpersonal skills—you know how to build rapport and earn trust. ? Strong organizational skills with the ability to manage a high volume of clients without sacrificing quality. ? Comfort with educating clients on technical platforms and presenting tailored solutions. ? Experience with CRM systems (e.g., HubSpot, Salesforce) and virtual collaboration tools. ? Self-starter mindset with a passion for helping businesses grow through technology. ? Able to thrive in a remote-first work environment. Bonus Points ? Experience with POS systems, eCommerce platforms, or retail operations. ? Background in SMB or enterprise SaaS account management. ? Familiarity with HubSpot CRM. Why Join Us? At Celerant Technology, we empower independent retailers with cutting-edge commerce solutions that unify their online and in-store experiences. As an Account Manager, you’ll play a key role in helping retailers succeed while shaping the future of retail tech alongside a collaborative, mission-driven team. We value growth—for our clients and our people. You’ll have opportunities to learn, lead, and make a meaningful impact from day one. Learn more about our company culture How to Apply If you’re passionate about delivering exceptional client experiences and excited to support retailers with powerful technology, we’d love to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience and interest in the role. Requirements: