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Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a skilled and accomplished Vice President of Activation Platforms which is a transformational technology leader, responsible for driving the vision, strategy, and execution of next-generation platforms for network operations, service assurance, provisioning, inventory, and performance management supporting the Optimum services. These mission-critical platforms underpin network operations, customer experience, and revenue management, forming the backbone of our digital ecosystem. This executive will play a pivotal role in shaping the future of our technology landscape, leading large-scale transformation programs to modernize and simplify service and billing platforms capabilities. The VP will champion automation, cloud adoption, and data-driven intelligence to deliver seamless, scalable, and future-ready platforms that elevate both operational efficiency and customer experience. Partnering closely with product, engineering, network operations, and business leaders, the VP will influence enterprise-wide decisions, forge strategic vendor alliances, and build high-performing global teams to deliver measurable business impact. This role demands visionary leadership, deep domain expertise, and a proven track record of steering complex, multi-year technology transformations in fast-paced, high-growth environments. • Define and execute the transformation strategy aligned with corporate objectives and technology roadmap., • Drive standardization, simplification, and automation across all domains to improve agility, reduce costs, and accelerate time-to-market., • Ensure compliance with telecom regulations, taxation, data privacy, and financial controls., • Support audits related to service activation accuracy, revenue recognition, and regulatory reporting., • Own disaster recovery, business continuity, and incident response for activation platforms., • Build strong partnerships with business stakeholders, ensuring platforms meet evolving customer, operational, and financial needs., • Lead large-scale modernization programs, including architecture redesign, platform consolidation, and integration with cloud-native and AI-driven solutions., • Oversee vendor selection, contract negotiation, and management of strategic technology partnerships., • Ensure successful execution of multi-year transformation initiatives, balancing innovation with operational stability., • Transforms ideas into elegant and simple architectures and software designs that are validated within budget and technology constraints., • Anticipates the delta in effort between options with functional partners., • Coaches' others on best practices for architecture, software design, coding, and documentation., • Ensures regulatory and corporate policy compliance, consistently employing privacy / security by design., • Advocates for the importance of continuous, rapid testing and learning., • Drive high system availability, scalability, and resilience across all platforms., • Partner with Network Operations, IT, and Service Management to improve order-to-activation, service assurance, billing accuracy, and customer experience., • Establish OKRs and governance models to track performance, quality, and cost efficiency., • Establish KPIs for service performance, MTTR, SLA adherence, and customer impact., • Build and lead a high-performing global organization encompassing architecture, engineering, program management, and operations., • Foster a culture of collaboration, accountability, continuous improvement, and innovation., • Develop future technology leaders and ensure strong succession planning., • Bachelor's degree in computer science, Engineering, or related field (Master's degree preferred)., • 15+ years of experience in telecommunications or large-scale technology organizations, with at least 8 years in senior leadership roles focused on service and billing platforms., • Proven track record of delivering major transformation programs (order management, inventory, provisioning, service assurance, billing, CRM, etc.)., • Deep understanding of telecom network and service lifecycle management, including integration with ITSM, AIOps, and customer experience platforms., • Strong experience with cloud migration, API-driven architecture, and emerging technologies (AI/ML, orchestration, DevSecOps)., • Exceptional stakeholder management skills, capable of influencing C-suite, business partners, and external vendors., • Financial acumen to understand and articulate the company's profits and losses, contributing as a leader in ROI and budget analysis., • Demonstrated data literacy in support of engineering delivery and operations decisions., • Deep architecture design experience, consulting teammates on specific difficult areas of the design and setting up new projects for architectural success., • Demonstrated understanding of technical debt as a long-term budgeting and risk management tool, articulating when to incur more and when to pay it down., • Expertise with popular frontend and services programming languages across a range of device types, databases, devops automation, and workflow tools., • Demonstrated commitment to ongoing learning and professional development in the field of product development., • Exceptional customer communication, leadership, and interpersonal skills. Ability to make informed decisions under pressure and effectively manage engineering deliveries in support of an exceptional customer experience., • Ability to articulate complex technical capabilities to technical and non-technical audiences in a manner that allows them to understand how they work and why they were selected., • Demonstrated ability to drive process improvements and optimize operational efficiency. Project management skills and the ability to oversee multiple initiatives concurrently. • Proven ability to implement Agile at scale., • Demonstrates an AIfirst mindset, with practical familiarity using AI tools to drive innovation, improve decisionmaking, and embed responsible AI capabilities into and ways of working. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$178,500.00-$255,000.00 / year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! The Vice President is responsible for leading enterprise initiatives that modernize the billing ecosystem, improve billing accuracy, and reduce customer friction across the billing lifecycle at Optimum. This leader drives strategic programs that will enable the implementation of the new Amdocs billing platform and reduce billing-related call volume, service visits, and operational defects while ensuring strong governance over application changes that impact billing, customer accounts, and revenue integrity. Own enterprise accountability for billing accuracy and customer billing experience across the full customer lifecycle. The role partners acrossCustomer Network Operations, Product & Technology, and Finance to deliver billing transformation, improve customer experience, and ensure operational discipline across systems and processes. This role plays a critical part in improving the customer experience, reducing operational cost, and ensuring revenue accuracy by modernizing billing operations and enforcing disciplined governance across systems and processes. Billing Transformation Strategy • Partner across teams to drive the multiyear transformation to a single Amdocs billing platform, unified processes, and data models for B2B and B2C., • Lead B2B billing strategy for small/medium business and Optimum Enterprise, ensuring solutions meet business objectives., • Review and approve B2B billing deliverables, including requirements, configurations, and catalog capabilities., • Identify and eliminate systemic billing defects that increase customer dissatisfaction and operational cost., • Partner with Technology and Product teams to modernize billing architecture and improve scalability., • Drive automation and simplification of billing processes., • Lead technology transformation of credit, collections, and fraud processes. Call & Service Visit Reduction • Develop strategies to reduce billingrelated customer care calls and truck rolls., • Identify root causes of billing confusion, disputes, and incorrect charges., • Implement programs to improve firstbill accuracy, pricing clarity, and promotion transparency., • Partner with Customer Network and Operations teams to reduce repeat service visits tied to billing issues., • Build operational dashboards linking billing defects to call drivers and field activity. Billing Quality • Improve billing accuracy., • Review controls to ensure correct pricing, discounts, taxes, and promotions., • Implement proactive monitoring for billing anomalies and defect detection. Application Change Governance • Establish and lead governance for system and application changes impacting billing and revenue systems., • Implement structured intake, impact analysis, and approval processes., • Ensure alignment across Product & Technology, GotoMarket, Finance, and Customer Network Operations before deployment., • Reduce production defects through improved testing, release management, and change control., • Drive crossfunctional solutioning to ensure requirements meet business objectives and align with the technology roadmap. CrossFunctional Collaboration • Partner with Customer Network Operations, Product & Technology, Pricing & Marketing, and Finance & Revenue Assurance., • Ensure alignment between product launches, billing configuration, and operational readiness. Analytics & Operational Insights • Develop reporting and analytics to monitor billing error rates, call drivers, repeat service visits, revenue leakage, and system defect trends., • Use insights to prioritize transformation initiatives. Key Performance Metrics • Reduction in billingrelated call volume., • Reduction in service visits tied to billing issues., • Improvement in firstbill accuracy. * Reduction in billing defects and adjustments., • Reduction in production incidents from system changes., • Improvement in billingrelated customer satisfaction., • 12+ years of leadership experience in telecommunications, cable, technology, or subscription-based services, • Deep knowledge of AMDOCS billing systems, revenue operations, and customer lifecycle management, • Experience leading large-scale operational or technology transformations, • Proven success reducing operational cost drivers such as customer calls or field visits, • Strong governance and program management experience Preferred • Experience with telecom/cable billing platforms (e.g., Amdocs, CSG, Netcracker, Oracle BRM), • Background in revenue assurance, billing operations, or customer experience, • Experience implementing enterprise governance models and change management frameworks At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is$178,500.00-$255,000.00/ year. The rate/range provided herein is the anticipated pay at the time of hire, and does not reflect future job opportunity.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Hauppauge, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Job Description Retail Store Manager Job Type: Full-time Expected Hours: Approximately 40 hours per week Pay: $66,300 per year Work Location: Roslyn, NY (In-person) Overview: Join one of the fastest-growing telecommunications companies in the country. We’re hiring experienced Retail Store Managers who are hands-on, strategic leaders with a passion for driving sales, developing strong teams, and delivering excellent customer experiences. This role is ideal for retail leaders with wireless, broadband, or consumer electronics experience who thrive in fast-paced, high-volume environments. You’ll lead store performance, coach your team, and help customers find the best connectivity solutions for their needs. We offer competitive base pay, commission potential, and clear career growth through leadership training and development programs. Who We Are: We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. Key Responsibilities: Sales & Product Knowledge • Must be able to oversee daily store operations, including merchandising, inventory, product launches, financial oversight, cash handling, audits, and policy compliance., • Must be able to upsell and cross-sell products to maximize sales opportunities., • Must be able to analyze performance data, identify trends and gaps, and act on growth opportunities. Team & Organizational Success • Must be able to partner with marketing on local events, promotions, and seasonal campaigns., • Must be able to recruit, hire, train, and develop a high-performing sales team., • Must be able to build a collaborative, accountable, performance-driven culture focused on recognition and results. Customer Experience • Must be able to maintain high customer satisfaction and NPS standards while resolving escalated customer concerns quickly and professionally., • Must be able to keep the team current on products, promotions, technology updates, and company expectations., • Must be able to ensure the team stays up to date on current products, promotions, and technology updates. Requirements • Must have 3–5 years of retail management experience, preferably in wireless, broadband, or consumer electronics., • Must have proven success driving sales, leading high-performing teams, and using performance metrics., • Must have strong leadership, communication, coaching, analytical, and problem-solving skills., • Must be proficient in Microsoft Office; telecom/wireless industry knowledge preferred., • Must have a high school diploma or GED; Associate or Bachelor’s degree preferred., • Must have flexible availability, including evenings, weekends, and holidays., • Must have reliable transportation and willingness to travel within a 35-mile radius., • Preferred: Bilingual in Spanish. Benefits Perks & Benefits • Competitive base salary + uncapped commission potential., • Medical, Dental, and Vision Insurance; 401(k)., • Paid training and onboarding., • Paid vacation, sick time, and personal days., • Internal promotions & advancement opportunities., • Employee-exclusive growth & rewards programs, including:, • Milestone Program – Recognition and rewards at every stage of your leadership journey., • Winners Circle – Annual all-expenses-paid trip for top performers.

Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! We are seeking a Product Manager to lead the strategy, development, and delivery of AI-powered solutions for transforming our contact center platform. This role focuses on improving customer experience platforms, agent productivity, and operational efficiency using technologies like Conversational AI, automation, and analytics. The ideal candidate will own the definition of the roadmap for Optimum's Contact Center AI platforms and products (chatbots, voice bots and agent assist tools), identify opportunities to leverage AI/ML to improve customer interactions and reduce cost, and align product vision with business goals and customer needs. • Define and drive the product strategy and roadmap for conversational AI (chat and voice) to enhance customer experience, self-service, and engagement., • Collaborate cross-functionally with customer care, sales operations, support, engineering, design, data science and analytics teams to deliver AI-powered contact center solutions., • Translate customer needs and pain points into clear product requirements, including PRDs, user stories, and acceptance criteria., • Prioritize features based on business impact, feasibility, and ROI, ensuring alignment with overall business goals., • Identify and execute opportunities to modernize chat and IVR systems, improving customer interactions and reducing operational costs., • Lead the integration of GenAI and LLM capabilities to advance conversational systems, including dialog flow and intent recognition., • Support go-to-market strategies and product launches while effectively communicating product vision, progress, and outcomes to stakeholders., • Drive data and metrics driven operational efficiency improvements including containment rate, self-service adoption, hold times, first call resolution, sentiment analysis and live agent transfer rate., • Monitor product delivery, track success metrics against roadmap goals, and proactively manage risks to ensure successful business outcomes., • 7-10 years of product management experience in enterprise software or telecom, • Proven experience building customer experience platforms or contact center products, • Experience working in Agile/Scrum environments and leading cross-functional delivery, • Strong understanding of AI/ML concepts, including NLP, speech recognition, and conversational AI, • Experience with GenAI/LLMs and their application in customer support (chatbots, voice bots, agent assist), • Working knowledge of APIs, microservices, and system integrations across telecom OSS/BSS stacks, • Understanding of telecom contact center operations, including call flows, IVR systems, and omnichannel support (voice, chat, messaging, social), • Exposure to workflow automation, orchestration, or emerging agentic AI concepts in customer care, • Strong problem-solving skills in complex, interdependent ecosystems spanning legacy and modern platforms, • Proven ability to work across customer care, network operations, IT, and digital product teams, • Strong communication skills to translate technical AI concepts into business value, • Ability to interpret data, model performance metrics, and analytics to inform product decisions, • Experience building business cases and measuring success through data-driven KPIs, • Familiarity with AI Tools and AI First mindset At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer committed to recruiting, hiring and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law. The Company collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state and local law. Applicants for employment with The Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our _ for further details. Pay is competitive and based on a number of job-related factors, including skills and experience. The starting pay rate/range at time of hire for this position in New York is $123,379.00 - $202,694.00 /year. For other locations, please inquire with your recruiter. The rates/ranges provided herein are the anticipated pay at the time of hire, and do not reflect future job opportunity. We appreciate your interest in this opportunity. Applicants must be authorized to work for ANY employer in the U.S. Please note that at this time, we do not provide visa sponsorship for employment.

Job Description Job Description Position Overview The Retail Sales Trainer – Telecommunications is responsible for developing and delivering comprehensive training programs to enhance the technical, sales, and customer service skills of employees across the organization. This role ensures that staff are equipped with the latest knowledge of telecommunications products, technologies, and compliance standards, driving operational excellence and customer satisfaction. Pay Range: $60,000 Job Type: Full Time Key Responsibilities Training Design & Delivery • Develop and facilitate engaging training sessions for frontline employees, technicians, sales teams, and customer service representatives., • Create training materials, manuals, e-learning modules, and job aids aligned with company standards and telecom technologies., • Conduct both classroom and virtual training using interactive methods to ensure knowledge retention. Program Development & Evaluation • Collaborate with department leaders to identify performance gaps and training needs in network operations, customer care, and product knowledge., • Design structured onboarding programs for new hires in sales, support, and field service roles., • Evaluate training effectiveness through assessments, KPIs, and post-training performance metrics; revise programs based on data and feedback. Industry & Compliance Training • Ensure training content reflects current telecommunications regulations, data privacy requirements, and safety protocols., • Provide ongoing education on new product launches, service packages, and emerging technologies Collaboration & Continuous Improvement • Partner with subject matter experts and product managers to maintain technical accuracy in all materials., • Stay current with telecom trends, customer experience best practices, and learning technologies., • Report training outcomes and ROI to leadership; recommend process and performance improvements. Requirements • Education: High school diploma or bachelor's degree., • Technical Knowledge: Familiarity with telecommunications systems, wireless and fiber networks, broadband, and related technologies., • Skills:, • Exceptional facilitation and presentation skills (both in-person and virtual)., • Strong instructional design and curriculum development skills., • Excellent verbal and written communication., • Proficiency with Learning Management Systems (LMS) and e-learning tools., • Data-driven approach to evaluating training impact. Preferred Qualifications • Certification in Training & Development (ATD, CPTD, or equivalent), • Experience designing training for telecom sales teams., • Knowledge of adult learning principles, blended learning, and microlearning methods. Core Competencies • Technical Aptitude – Understands telecom products, systems, and network operations., • Effective Communication – Simplifies complex information for diverse audiences., • Collaboration – Works cross-functionally with HR, Operations and Sales teams., • Adaptability – Adjusts content quickly to match new technologies or business goals., • Results Orientation – Measures training success by employee performance and customer outcomes. Benefits • 401(k), • Dental insurance, • Health insurance, • Paid time off, • Vision insurance

Job Description On-Site, Hauppauge, NY Narda-MITEQ is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. Narda-MITEQ provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. Narda-MITEQ designs and manufactures an extensive range of standard active and passive components, as well as custom subsystems and integrated microwave assemblies to meet the requirements found on land, sea, air and the harsh environment of space. Our global customers rely on our deep technical expertise and innovation grounded in more than 70 years of experience to help them meet the challenges of their next-generation military and commercial applications. The following statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all essential functions, duties, or skills required for this role. Management retains the discretion to add or change the duties at any time. Job Description We are seeking a highly motivated and technically strong Application Engineer to play a strategic technical role expanding and supporting the adoption of Narda Safety Test Solutions (Narda STS) product lines throughout the United States. Narda STS, based in Germany, is a global leader in RF test & measurement, EMF safety, spectrum monitoring, interference hunting, and EMC/EMI analysis. This position focuses on expanding Narda’s presence across key U.S. markets, including military and defense, government agencies, aerospace, telecommunications, and industrial customers. In this role you will act as the technical authority for Narda products in the U.S., providing end-to-end support, from pre-sales consulting and product demonstrations to application development and post-sales assistance. A critical part of this role includes collaborative technical engagement and brainstorming with customers, including military program offices, system integrators, and field engineers, to help identify mission requirements, design technical use cases, and propose innovative solutions using Narda STS equipment. Key Responsibilities Customer & Applications Engineering • Serve as the primary technical expert for Narda STS equipment including EMF meters, spectrum analyzers, RF interference detectors, RF direction finders, and spectrum monitoring systems., • Conduct product demonstrations for commercial, government, and U.S. military customers (onsite, virtual, and at trade shows)., • Work with customers to design test methods, solve operational challenges, and optimize their use of Narda products., • Engage in brainstorming sessions with defense and enterprise clients to develop application concepts, system configurations, and mission-specific use cases., • Provide Tier 1/Tier 2 technical support and coordinate with engineering teams in Germany for advanced issues., • Create and deliver training, application notes, usage guides, and technical presentations. Sales Engineering & Business Development • Support sales initiatives by identifying customer needs and recommending the proper Narda STS solution set., • Prepare customized proposals, technical quotes, and configuration packages., • Support federal and military acquisition processes including RFP/RFQ responses., • Build strong relationships with key accounts in the defense, aerospace, telecom, and industrial sectors., • Participate in field evaluations, pilot programs, and product qualification activities with military stakeholders. Market & Product Insight • Collect customer feedback to help guide new product features, development, and roadmap discussions with Narda STS headquarters., • Maintain expertise in RF measurement, EMF regulations, spectrum-monitoring practices, and military-relevant standards., • Track market trends and competitive products to support strategic planning. Travel Requirements • Frequent domestic travel for customer visits, demonstrations, training sessions, field support, and events., • Occasional travel to Germany for product training and technical alignment with Narda STS teams. Qualifications Required • Bachelor’s degree in Electrical Engineering, RF Engineering, Physics, Communications Engineering, or equivalent technical experience with RF systems., • 2+ years in RF test & measurement, spectrum analysis, EMC/EMI, or similar technical field., • Strong understanding of RF concepts (modulation, spectrum behavior, antennas, interference, propagation)., • Proven customer-facing experience in pre-sales engineering, applications support, system integration, or field engineering., • Ability to lead technical discussions and explain complex concepts clearly., • Active U.S. Government security clearance preferred; candidates must be eligible to obtain and maintain a government clearance. Preferred • Experience supporting U.S. military customers, defense contractors, or federal agencies., • Experience with Narda STS or comparable RF instrumentation (Keysight, Rohde & Schwarz, Anritsu, Wavecontrol, etc.). Personal Attributes • Strong technical curiosity and problem-solving abilities., • Comfortable brainstorming technical ideas and application scenarios with customers., • Self-starter with excellent organizational and communication skills., • Ability to work independently in a remote environment while coordinating across time zones. Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information. Narda-MITEQ is proud to be an Equal Opportunity/Disability/Veterans Employer. We are committed to maintaining a workplace that is inclusive, respectful, and free from discrimination, where all employees and applicants are treated with dignity and fairness. Employment decisions are made in accordance with applicable federal, state, and local laws. All qualified applicants receive equal consideration without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, marital status, citizenship status, disability, protected veteran status, or any other characteristic protected by law. Narda-MITEQ complies with applicable Executive Orders, including affirmative action requirements for individuals with disabilities and veterans. Narda-MITEQ is a drug-free workplace and conducts pre-employment substance abuse testing and background checks, as permitted by law. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation to use or access the Narda-MITEQ career website due to your disability, you have the right to request such an accommodation. To request a reasonable accommodation, please contact Denise Nocerino at denise.nocerino@nardamiteq.com. Proof of employment authorization will be required. Narda-MITEQ is not required to sponsor applicants for work visas. As this position will require access to export-controlled information, only applications from “U.S. persons” within the meaning of the International Traffic in Arms Regulations and Export Administration Regulations will be considered. Narda-MITEQ is not required to seek export license for applicants who do not meet this requirement.

Job Description Inside Sales Representative/B2B Sales ENS Security ENS Security is growing and we have 10 additional sales positions to fill in the United States. First year on target total compensation is $75,000 with no cap but you must have the following sales capabilities: You are a sales performer with a proven track record of finding and closing new business while farming existing accounts. You listen and ask questions with ease, develop strong relationships early, and would describe your selling style as consultative. You enjoy selling, and set high success goals. You are a self-starter, have a strong sense of urgency, and can work independently inside and outside of a bustling sales office. You are adaptable, unafraid of new technology, goal-oriented, organized, and have strong written and verbal communication skills. You must have prior success selling business products to decision makers of fabrication companies, installation companies or retailers in a highly competitive market. Experience with Security, video, telecom, access, identification, surveillance, cctv, electronics or technology is very helpful but not required. Travel to your local office is required. To be a successful contributor your on target earnings should succeed $75,000 annually Job type: Full time Qualifications: 2 years sales required Benefits: Medical Coverage, 401 (K) Plan, PTO Mon - Friday 8:30 am-5:30 pm exclude 1 hour break

Job DescriptionDescription: About Central Semiconductor Central Semiconductor LLC, an AEM company, is a leading manufacturer of high-quality discrete semiconductor solutions, including surface mount and bare die devices. With a strong reputation for innovation and reliability, Central serves a broad range of industries requiring both advanced technology and continued support for legacy systems. Headquartered in Hauppauge, NY, and founded in 1974, Central maintains its position as a trusted partner by delivering tailored semiconductor solutions for today’s most demanding applications. Position Summary Central Semiconductor is looking to add a Materials Inspector to join the QC Team. The Materials Inspector will be responsible for performing inspections on electronic components and materials to ensure conformance to specifications. Entry-level candidates are encouraged to apply; structured training will be provided to the right candidate. Essential Duties & Responsibilities: • Performs inspections in accordance with departmental procedures and work instructions., • Sets up and runs test programs on automatic test equipment (ATE), and checks for ATE correlations., • Visually examines products to detect defects such as incorrect markings, improper orientation in packaging, improper packaging, bent leads, blemishes, stains, for both standard devices and TWM devices., • Verifies conformance of products to dimensional specifications using a variety of measuring instruments for both standard and TWM devices., • Records results of inspections in the system and prepares inspection reports, identifying approved and rejected quantities., • Observes safety rules, regulations, and procedures while operating all equipment., • Performs processes needed to maintain inventory integrity., • Other duties as assigned Organizational Overview AEM, headquartered in San Diego, California, (change based on company & location) is a portfolio company of Industrial Growth Partners (IGP), a private equity firm focused exclusively on middle-market industrial manufacturing and niche services businesses. Through its industry leading brands AEM, Renaissance Electronics, and Central Semiconductor, AEM serves niche applications across a diverse array of attractive markets including satellite, aerospace, defense, industrial, medical, EV/Battery, and telecom. AEM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Requirements: Minimum Qualifications: High school diploma or general education degree (GED) Preferred Qualifications Quality Control Inspection experience with electronic components; 2 plus years related Quality Control experience; a one year certificate from technical school or one-two years of college; and experience with ISO9001:2015 are all preferred.

Job Description IT Director Our Family Broadway National, one of Inc. 5000’s fastest growing privately owned companies, provides national and international Property Management services to high profile clientele throughout a wide range of businesses. Such businesses include Tech, Restaurant, Super Market, Facility Maintenance, Retail, Specialty and more. Job Responsibilities: • Own and maintain written IT and security policies, including acceptable use, access management, incident response, and data protection, • Establish and enforce an AI usage policy, including approved tools and guardrails to prevent data leakage, • Oversee onboarding and offboarding processes to ensure proper access provisioning and clean terminations, • Proactively identify and mitigate security risks across systems, users, and vendors, • Manage and optimize the Managed Service Provider (MSP) relationship, ensuring service quality, accountability, and value - not just ticket closure, • Oversee network management and configuration, ensuring performance, connectivity, and redundancy, • Manage API integrations supporting Broadway systems and workflows, • Oversee VOIP architecture and telecommunications infrastructure, • Lead stalled or complex infrastructure projects (e.g., switches, servers, networking upgrades) through completion, • Develop and maintain documentation including network diagrams, asset inventories, and operational runbooks, • Implement and manage mobile device management (MDM) for field and mobile employees, • Own asset tracking, lifecycle planning, and hardware refresh schedules, • Develop and maintain a documented business continuity and disaster recovery plan, • Create and execute a forward-looking technology roadmap aligned with business growth (2-3 year horizon), • Identify and implement AI-driven opportunities to improve efficiency, scalability, and operational effectiveness, • Partner closely with internal teams to identify technology and software efficiencies across platforms, • Own the IT budget, including forecasting, hardware refresh planning, and cost optimization, • Lead vendor, licensing, and contract management (software, telecom, MSPs, and technology partners), • Serve as a trusted advisor to executive leadership on technology risks, investments, and opportunities, • Partner with internal IT leadership (player/coach structure) to ensure help desk execution and project support, • Plan for future IT staffing needs as user count and ticket volume grow, • Be a strategic partner to senior leadership, using data and automation to drive revenue growth, margin expansion, and operational leverage., • Develop and implement customer-facing technology that supports sales, improves conversion, and increases customer retention Job Qualifications: • Bachelor’s degree in computer science, information technology or related field, • 5+ years of operational experience in IT client/end-user support and in IT Infrastructure, • 3+ years management experience (preferred), • Proven experience writing and implementing security and IT policies, • Direct experience responding to customer security questionnaires, • Experience managing and holding an MSP or outsourced IT provider accountable, • Demonstrated track record of delivering infrastructure projects on time and within budget, • Experience in organizations with approximately 150–500 employees, • Ability to remain strategic and avoid being pulled into daily ticket work, • Strong understanding of AI risks and practical business applications, • Experience with network management, API integrations, and VOIP systems, • Experience delivering revenue‑impacting digital initiatives (e.g., customer portals, ecommerce, data products, or self‑service tools)., • Experience implementing and maintaining SOC compliance initiatives (e.g., SOC 2), including coordination with auditors and internal stakeholders., • Proven ability to collaborate with Sales, Marketing, and Operations to design technology solutions that drive revenue growth and customer retention., • Experience defining and tracking business KPIs for technology initiatives (e.g., conversion, retention, margin, cost per ticket, automation rate)., • Strong financial acumen, including building business cases and ROI analyses for technology investments. Benefits: • Medical, Dental and Vision, • Company paid Group Term Life Insurance, • 401 (k) Retirement savings plan (company match), • Paid vacation, sick/personal time and floating holidays, • Paid Holidays Why Broadway? We aim to provide our employees with a family-oriented atmosphere, where they are encouraged and motivated in a comfortable setting, while still being given the proper tools to grow within the company. As we experience rapid growth each year, we strive to assure our employees grow with us. Our company welcomes both those who have industry experience and those who are interested in learning about the facility maintenance business. We offer extensive training to new hires, providing them with the skill set needed to succeed. Our goal is to not only to provide exceptional customer service to our clients, but also to create an environment where employees flourish. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #IND1

Job DescriptionDescription: About Central Semiconductor Central Semiconductor LLC, an AEM company, is a leading manufacturer of high-quality discrete semiconductor solutions, including surface mount and bare die devices. With a strong reputation for innovation and reliability, Central serves a broad range of industries requiring both advanced technology and continued support for legacy systems. Headquartered in Hauppauge, NY, and founded in 1974, Central maintains its position as a trusted partner by delivering tailored semiconductor solutions for today’s most demanding applications. Position Summary As a Plating Technician, you will be responsible for applying metal coatings to various substrates through electroplating processes. You will ensure high-quality finishes while adhering to safety standards and environmental regulations. Key Positions Responsibilities and Accountabilities • Set up and operate electroplating equipment according to specifications., • Prepare surfaces for plating by cleaning, polishing, and masking as required., • Monitor plating processes, adjusting parameters to ensure quality and efficiency., • Conduct inspections of plated parts for quality assurance, identifying defects and inconsistencies., • Maintain proper chemical balances and perform regular maintenance on plating baths., • Document production processes and maintain accurate records of work performed., • Follow all safety protocols and regulations to ensure a safe working environment., • Collaborate with team members and provide support in troubleshooting issues. Benefits of working with our team: • This role is full-time, non-exempt, • Based in Hauppauge, NY this is an onsite role, • We offer competitive pay based on knowledge, skills, and relevant experience, • Benefits for eligible employees include medical, dental, vision, life insurance, 401K with company match Organizational Overview AEM, headquartered in San Diego, California, (change based on company & location) is a portfolio company of Industrial Growth Partners (IGP), a private equity firm focused exclusively on middle-market industrial manufacturing and niche services businesses. Through its industry leading brands AEM, Renaissance Electronics, and Central Semiconductor, AEM serves niche applications across a diverse array of attractive markets including satellite, aerospace, defense, industrial, medical, EV/Battery, and telecom. Requirements: Education and/or Experience Requirements: High School Diploma or equivalent Preferred · Technical training in electroplating or a related field · Previous experience in electroplating, metal finishing, or a similar role · Strong understanding of electroplating processes and related chemistry · Familiarity with safety protocols and environmental regulations in a manufacturing setting · Attention to detail and strong problem-solving skills · Ability to work independently and as part of a team · Good communication skills and the ability to follow detailed instructions

Job Description Retail Sales Representative Job Type: Full-time Overview Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed. We offer competitive hourly pay of $18/hour + commission $15,000 - $25,000 (Annually) and a clear path for professional growth through our industry-leading training and development programs. Who We Are We are a rapidly expanding branded partner for Optimum. You'll work in our stores, helping residential customers connect to essential services like high-speed internet, mobile, video, and voice. Who We’re Looking For We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers. As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience. Key Responsibilities Sales & Product Knowledge · Proactively engage customers to present and promote telecommunications products and services. · Recommend solutions based on customer needs, highlighting value and competitive advantages. · Effectively close sales and maximize revenue through upselling and cross-selling. · Consistently meet or exceed individual sales targets and commission goals. Customer Experience · Deliver an exceptional customer experience with a positive, solution-oriented attitude. · Build strong relationships to foster trust and long-term brand loyalty. · Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals. Team & Organizational Success · Collaborate with team members and contribute to a supportive, performance-driven culture. · Stay informed about company offerings and evolving telecom technology. · Demonstrate reliability, professionalism, and punctuality in all job duties. Requirements Qualifications · 1+ year of experience in retail, wireless, cable, or telecommunications sales required. · High school diploma or GED required. · Must be able to work a flexible schedule, including evenings, weekends, and holidays. · Proficiency with technology and point-of-sale systems. · Ability to stand for extended periods and lift up to 35 lbs. · Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required). Benefits Medical, Dental, Vision, 401(k) · Paid training and onboarding · Internal promotions & advancement opportunities · Employee-exclusive growth & rewards programs, including: o “Winners Circle”: Annual all-expenses-paid trip to Mexico for top performers. Ask your interviewer for more details about these unique employee-focused programs! Job Type: Full-time Pay: $18 per hour Expected hours: No more than 40 per week Benefits: • 401(k), • Dental insurance, • Health insurance, • Vision insurance Work Location: In person

Job DescriptionBenefits: • Flexible schedule, • Opportunity for advancement, • Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities • Perform a wide range of technical tasks including but not limited to:, • OS installations, hardware diagnostics, and software setup, • Structured cabling (including drilling, running, and dressing cables), • Telecom work (punch-downs, demarc extensions, etc.), • Work independently across various environments: retail, medical, restaurant, and corporate, • Maintain a high standard of professionalism with clients, • Be on call and ready to respond to service requests within your territoryPreferred Skills & Experience, • PC and printer troubleshooting experience (a strong plus), • At least 1 year of I.T. or Telecom experience, and one of the following:, • A+ Certification, • Network+ Certification, • OR 5+ years verifiable field experience in I.T./TelecomRequired Equipment & Qualifications, • Reliable personal vehicle (Public transportation not accepted), • Valid drivers license, • Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers)., • Laptop with Ethernet port, • Smartphone with mobile hotspot, • Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage., • Punctual, courteous, and presentableCompensation & Perks, • Paid hourly while on site, • 1099 contractor position, • Travel pay included (based on time travel; approx. 80-mile radius from home), • App-based tracking for job time and travel, • Exposure to new and exciting technologies and clients, • Opportunity to expand your skills and industry knowledgeAbout AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

Job DescriptionSalary: $45k-$115k Join Our Team! Were a leader in high-speed connectivity solutions and looking for driven, people-focused professionals to join our sales team. If you enjoy building relationships and helping others stay connected, this role is for you! What Youll Do: • Go door-to-door to introduce and sell internet, TV, phone, and mobile services, • Understand customer needs and recommend personalized solutions, • Clearly explain product features, pricing, and benefits, • Overcome objections and confidently close sales, • Complete accurate sales paperwork and documentation, • Provide excellent post-sale support and build lasting customer relationships, • Collaborate with your team to meet and exceed sales goals, • Follow company policies and ethical sales practices What Were Looking For: Required: • High school diploma or equivalent, • Strong communication and problem-solving skills, • Self-starter who works well independently, • Reliable vehicle, valid drivers license, and car insurance, • Basic computer skills, • Ability to work full-time and on foot for extended periods Preferred: • Passion for sales and helping customers, • Knowledge of telecom products and services, • Familiarity with digital tools and CRM systems, • Bilingual preferred to support effective communication with diverse employee and/or customer populations Why Work With Us? • Earning Potential: $100K+ with base and commission, • Training: Full training provided, • Benefits from Day One: Medical, dental, vision insurance, • Paid Time Off: Vacation and sick time, • Bonuses & Incentives: Performance-based rewards, • Employee Perks: Discounted services, tuition reimbursement, referral bonuses, • Future Growth: Career development opportunities, • 401(k): With company match

Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Diversity & Inclusion is a foundational principle of Arch Telecom.

A national technology installation company is seeking motivated sales professionals for a remote, commission-based role focused on converting warm inbound leads.You will guide customers in understanding Starlink and other connectivity solutions while managing installations.Top performers can earn $5

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