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Job Description POSITION: Senior Relationship Banker LOCATION: Brunswick REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 35 ($21.00 - $32.60 per hour) AVAILABILITY: Monday-Thursday 8:30am-5:30pm, Friday 8:30am-6:30pm, Saturday 8:30am-12:30pm Position Summary: The Senior Relationship Banker’s primary focus is to establish and deepen client relationships. You will build client advocates by taking a holistic approach to assisting with their pursuit of short- and long-term financial goals. You will actively participate in a dynamic team environment, contributing to the IMAGINE culture and working with colleagues towards individual and team goals. This position performs all phases of customer service, primarily non-teller transactions, with particular emphasis on delivering quality customer service and consultatively recommending bank products and services. This position will act as a leader in branch sales while motivating staff towards sales goal achievement. Essential Job Functions: • Examines financial and personal information to develop a comprehensive understanding of customer needs and to educate customers on various products and services., • Explains key product features and benefits to deliver appropriate solutions for customer spending, saving, borrowing and investing needs., • Collaborates with business partners in Wealth, Premier, Business Banking, and Insurance to help customers with complex financial and business needs., • Prioritizes the delivery of exceptional client service with accuracy and operational excellence, including problem solving and complaint resolution, while leveraging business partners where appropriate., • Supports the branch by working to achieve individual and team goals through strong client relationships and team collaboration., • Responds to service requests and inquiries from customers in a timely manner, while emphasizing accuracy and informative follow-up., • Ensures that all activities adhere to compliance and operational standards. Assist with branch operational activities as directed by management., • Demonstrates vigilance in detecting and reporting fraudulent or irregular activities., • Assists the branch manager in managing branch sales activity and mentors colleagues in pursuit of their sales goals., • Coaches, counsels, trains and develops branch staff in all aspects of their work., • In the absence of the Branch Manager and Assistant Branch Manager has the responsibility for all phases of the day-to-day operations within the branch, including but not limited to open/close procedures, override privileges and staff supervision. Education & Experience: • A high school graduate or GED required or current high school student anticipating graduation., • Retail and/or cashier/teller experience required, minimum of 1 year CSR experience preferred., • Minimum of 2 years of proven sales experience required., • Previous supervisory and or training experience preferred., • Ability to obtain NMLS license within 6 months of obtaining position., • Recommended to pass the NYS exam to become a Notary Public within 90 days of accepting position (Study for this exam is independent, but Pioneer will cover the test cost.) Core Skills & Attributes: • Must have friendly, professional disposition and good communications skills., • Excellent customer relations and communications skills., • Active and articulate promotion of Pioneer products and services., • Must be able to type accurately., • Must possess basic knowledge of the Bank's cash handling & security policies and procedures.z, • Ability to work cooperatively with colleagues in a team setting., • Ability to professionally represent Pioneer to outside business and/or customer contacts. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Senior Relationship Banker LOCATION: Latham REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 35 ($21.00 - $32.60 per hour) AVAILABILITY: Monday-Thursday 8:30am-5:15pm, Friday 8:30am-6:15pm, Saturday 8:30am-12:15pm Position Summary: The Senior Relationship Banker’s primary focus is to establish and deepen client relationships. You will build client advocates by taking a holistic approach to assisting with their pursuit of short- and long-term financial goals. You will actively participate in a dynamic team environment, contributing to the IMAGINE culture and working with colleagues towards individual and team goals. This position performs all phases of customer service, primarily non-teller transactions, with particular emphasis on delivering quality customer service and consultatively recommending bank products and services. This position will act as a leader in branch sales while motivating staff towards sales goal achievement. Essential Job Functions: • Examines financial and personal information to develop a comprehensive understanding of customer needs and to educate customers on various products and services., • Explains key product features and benefits to deliver appropriate solutions for customer spending, saving, borrowing and investing needs., • Collaborates with business partners in Wealth, Premier, Business Banking, and Insurance to help customers with complex financial and business needs., • Prioritizes the delivery of exceptional client service with accuracy and operational excellence, including problem solving and complaint resolution, while leveraging business partners where appropriate., • Supports the branch by working to achieve individual and team goals through strong client relationships and team collaboration., • Responds to service requests and inquiries from customers in a timely manner, while emphasizing accuracy and informative follow-up., • Ensures that all activities adhere to compliance and operational standards. Assist with branch operational activities as directed by management., • Demonstrates vigilance in detecting and reporting fraudulent or irregular activities., • Assists the branch manager in managing branch sales activity and mentors colleagues in pursuit of their sales goals., • Coaches, counsels, trains and develops branch staff in all aspects of their work., • In the absence of the Branch Manager and Assistant Branch Manager has the responsibility for all phases of the day-to-day operations within the branch, including but not limited to open/close procedures, override privileges and staff supervision. Education & Experience: • A high school graduate or GED required or current high school student anticipating graduation., • Retail and/or cashier/teller experience required, minimum of 1 year CSR experience preferred., • Minimum of 2 years of proven sales experience required., • Previous supervisory and or training experience preferred., • Ability to obtain NMLS license within 6 months of obtaining position., • Recommended to pass the NYS exam to become a Notary Public within 90 days of accepting position (Study for this exam is independent, but Pioneer will pay for the test.) Core Skills & Attributes: • Must have friendly, professional disposition and good communications skills., • Excellent customer relations and communications skills., • Active and articulate promotion of Pioneer products and services., • Must be able to type accurately., • Must possess basic knowledge of the Bank's cash handling & security policies and procedures.z, • Ability to work cooperatively with colleagues in a team setting., • Ability to professionally represent Pioneer to outside business and/or customer contacts. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Description Starting Salary: $21 / hour and up As a Citizens Teller • YOU make a real difference for our customers and the branch team. What you'll do You'll greet our customers in our lobbies. You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You'll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations. What you'll get • Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback., • Commitment to community – Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501(c)(3) organizations matched, up to $1,000 annually., • Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you., • High School degree or GED, • Minimum of 6 months experience processing transactions (cash and/or digital payments), • Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers, • Strong listening and communication skills, • Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship, • Ability to problem solve and provide solutions to customer issues, • Customer-centric to deliver exceptional service, • Comfortable with using digital technology to support the delivery of business goals, • Ability to work branch hours, which can include weekends and evenings, • 1 year of experience processing transactions (cash and/or digital payments), • Motivates others, like teammates, business partners, and specialists, through collaboration, • Hours per Week: 40 The salary range for this position is $21.00 - $25.48 per hour. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. ? We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit ___ Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job Description Are you a college student looking to earn money while you gain meaningful experience? Do you want to work in a friendly environment where teamwork is a priority? If so, BSNB is seeking eager individuals to join our team as a Seasonal Relationship Banker! Invest in your future with BSNB! We hire for seasonal positions across our expanding footprint! Seasonal Relationship Bankers perform the functions of a teller, and beyond! This position will not only provide excellent service to customers related to deposit and loan transactions as well as receipt and payment of cash, but they will also identify and anticipate customer needs and suggest appropriate Bank services. Successful candidates will be able to work full-time over the summer and part-time or full-time over college breaks. Ideal candidates will be entering their freshman or sophomore year of college majoring in Business, Finance, or a related field. Prior customer service and/or cash handling experience preferred. Ability to self-start and familiarity with computers required. Reliable transportation is a must, as a Seasonal Relationship Banker may work at multiple locations. BSNB offers an extensive training program and a supportive learning environment. Preference will be given to candidates who will return to BSNB for multiple summers. If you are excited to start your banking career, we want to hear from you! Don't have time to complete a full application right now? Text "Jobs" to 5182882832 to apply today. BSNB provides all employees and applicants an equal employment opportunity in the manner required by law in all aspects of employment regardless of race, color, religion, creed, national origin, age, sex, sexual orientation, gender identity or expression, marital status, military status, disability, predisposing genetic characteristics, domestic violence victim status or any other status protected by local, state, or federal law. BSNB is a VEVRAA employer and has a desire for priority referrals of protected veterans. We thank all applicants for their interest and will contact those candidates who are under consideration. Job Posted by ApplicantPro

Reports To: Senior Branch Manager.Classification: Full Time, Non Exempt.Availability: Monday-Friday 8:30am-5:30pm, Saturday 8:30am-12:30pm.The Bank Teller will be our clients' first impression of the Pioneer culture and brand.In this role you will embody and exemplify our IMAGINE culture within your

Hudson Valley Credit Union is currently recruiting for the position of Teller I Seasonal. At Hudson Valley Credit Union, we offer a supportive, community-focused culture, competitive benefits, and opportunities to grow your career while making a meaningful impact. Hudson Valley Federal Credit Union

Supervise, coach, and evaluate team members including Assistant Branch Managers, Head Teller, and Tellers. Maintain branch appearance and uphold operational performance standards. Occasional travel for training, meetings, or branch support.

At Trustco Bank, we’re committed to fostering a supportive and inclusive workplace where our employees can grow their careers.We believe that our people are our greatest asset and consider our employees as family.We value each team member’s contribution and offer a supportive, collaborative work

Supervise, coach, and evaluate team members including Assistant Branch Managers, Head Teller, and Tellers. Lead and manage all branch operations, ensuring exceptional customer service and operational excellence. Develop new deposit, loan, and business opportunities while achieving branch sales and r

REPORTS TO: Senior Branch Manager.CLASSIFICATION: Full Time, Non Exempt.AVAILABILITY: Monday-Friday 8:30am-5:30pm, Saturday 8:30am-12:30pm.The Bank Teller will be our clients’ first impression of the Pioneer culture and brand.In this role you will embody and exemplify our IMAGINE culture within yo

REPORTS TO: Senior Branch Manager.CLASSIFICATION: Full Time, Non Exempt.AVAILABILITY: Monday-Friday 8:30am-5:30pm, Saturday 8:30am-12:30pm.The Bank Teller will be our clients' first impression of the Pioneer culture and brand.In this role you will embody and exemplify our IMAGINE culture within your

Job Description POSITION: Bank Teller LOCATION: Greenbush Commons/Albany REPORTS TO: Branch Manager CLASSIFICATION: Part Time, Non Exempt PAY GRADE: NE10 ($16.45 - $22.24 per hour) AVAILABILITY: 24 hours per week; Monday-Friday 10:00am-2:00pm, Saturday 8:30am-12:30pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Bank Teller LOCATION: Wolf Road REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: Monday-Friday 8:30am-5:30pm, Saturday 8:30am-12:30pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Bank Teller LOCATION: Latham REPORTS TO: Senior Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: Monday-Thursday 8:30am-5:30pm, Friday 8:30am-6:30pm, Saturday 8:30am-12:30pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Bank Teller LOCATION: Rotterdam REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non-Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: Monday-Thursday 8:30am-5:30pm, Friday 8:30am-6:30pm, Saturday 8:30am-12:30pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description TITLE: Bank Teller LOCATION: Latham REPORTS TO: Senior Branch Manager CLASSIFICATION: Part Time, Non-Exempt PAY GRADE: NE 10 ($16.45 - $22.24 per hour) AVAILABILITY: 22 hours per week, Thursday 8:30am-5:30pm, Friday 8:30am-6:30pm, Saturday 8:30am-12:30pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job Description POSITION: Bank Teller LOCATION: Watervliet REPORTS TO: Branch Manager CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 10 ($16.45 – $22.45 per hour) AVAILABILITY: Monday-Wednesday 8:15am-4:15pm, Thursday 8:15am-5:15pm, Friday 8:15am-6:15pm, Saturday 8:15am-12:15pm Position Summary: The Bank Teller will be our clients’ first impression of the Pioneer culture and brand. In this role you will embody and exemplify our IMAGINE culture within your team. This will encompass listening, understanding and anticipating the clients’ needs and providing outstanding service in every interaction. You will execute transactions with professionalism and accuracy. In doing so, you will support and carry out Pioneer’s vision to build a partnership with our clients to both meet their current needs and achieve their financial goals. Essential Job Functions: • Provides outstanding service and solutions to our clients., • Processes all transactions accurately, including, but not limited to, deposits/withdrawals to accounts, payments on loans, check cashing, money order purchases, etc., • Acts as a first line of defense in detecting potentially fraudulent activities., • Adheres to all policies and procedures to maintain compliance standards., • Builds relationship with clients by identifying financial needs and referring opportunities to branch colleagues. Education & Experience: • High School graduate (or GED) required, or current high school student anticipating graduation., • Strong mathematical skills required., • Minimum of six months cash handling experience and customer service experience preferred., • Minimum of six months customer service experience, recommending and referring products and services preferred., • Ability to adapt to evolving technologies and systems. As an Equal Opportunity / Affirmative Action Employer, Pioneer Bank will not discriminate in its employment practices due to an applicant’s race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Job DescriptionDescription: Highly motivated individual who demonstrates a positive, outgoing, and influential personality when providing an unsurpassed level of member services to ensure that members’ expectations are met and exceeded during every interaction. They will maximize every opportunity to advertise e-services and increase membership along with referring consumer and real estate loans within the branch. Duties & Responsibilities • Provides member and non-members with information concerning the credit union products and services., • Processes all member transaction requests in a professional, friendly manner with a strong emphasis on accuracy., • Follows policies and procedures applicable to the Teller position to maintain compliance with government and credit union regulations, including, but limited to the Bank Secrecy Act., • Provides consumer and real estate loan referrals to the Loan Sales Team or Branch Management., • Participates in the Sales Incentive Program., • Provides referrals to the First New York Retirement and Investment Services Program., • Refers members and non-members to Member Service team members to open new accounts and shares as well as establish e-services., • Responsible for the daily opening and closing of their assigned cash box and PC work station, including but not limited to maintaining cash limits with credit union guidelines, maintain proper securing all negotiable instruments (including cash), ensuring that their assigned PC is locked whenever out of their immediate control, balancing their physical cash to the core operating system at the end of the work day, and notifying a supervisor of any and all discrepancies., • Maintain cash differences within Credit Union guidelines., • Performs all other duties as assigned.Requirements:, • High School Graduate, • Accuracy in the handling of cash and recording daily transactions., • The ability to properly receive members, either by telephone or in person., • Adherence to dress code., • Must maintain a positive attitude with members and a cooperative attitude with other team members., • Punctuality. Monday: 8:30a-5:00p Tuesday: 8:30a-5:00p OR 8:30a-1:00p* Wednesday: 8:30a-5:00p Thursday: 8:30a-5:00p Friday: 8:30a-6:00p Saturday: 8:30a-1:00p (Rotating If scheduled, following Tuesday will be a half day.)* Work Location: Fully On-Site

Job Description Overview At Community Financial System, Inc. (CFSI), we are dedicated to providing our customers with friendly, personalized, high-quality financial services and products. Our retail division, Community Bank, N.A., operates more than 200 customer facilities across Upstate New York, Northeastern Pennsylvania, Vermont and Western Massachusetts. Beyond retail banking, we also offer commercial banking, wealth management, investment management, insurance and risk management, and benefit plan administration. Just as our employees are committed to helping our customers manage their finances, we’re committed to our employees. After all, they make it happen for our customers every day. To ensure our people can enjoy long and successful careers here at CFSI, we offer competitive compensation, great benefits, and professional development and advancement opportunities. As an equal-opportunity workplace and affirmative-action employer, we celebrate and support a diverse workplace for the benefit of all: our employees, customers and communities. Responsibilities A Relationship Banking Representative is responsible to deliver a positive customer experience to current and prospective bank customers. The person in this position will routinely move between the customer service desk and teller area, as needed. A Relationship Banking Representative must be able to adapt well in the workplace to service the varying customer needs while adhering to bank policies and procedures. It requires someone who will maintain the security of customer information, prioritize items of significance, and be a team player. • Routinely provide quality customer service and a positive banking experience by handling financial transactions (i.e., opening of accounts, cashing checks, etc.) with professionalism, • Determine customer needs, explain and sell products and services, • Actively participate in lobby management, greeting customers and proactively taking ownership of the customer’s in-branch experience, • Telephone customers to schedule sales appointments and promote products suitable to the customer’s needs, • Participate in branch prospecting efforts and sales initiatives, • Assist customers with requests such as stop payments, wire transfers, balance discrepancies, loan information, etc., • Serve as a liaison between customer and operational areas, • Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines, • Ability to understand directions and adhere to established policy and procedures, • Able to remain focused and organized to successfully complete responsibilities, • Actively participate in branch meetings and training to enhance knowledge and development of skills, • Other related duties as assigned or directed, • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures and internal controls, and meet all training requirements in a timely manner, • May be called upon to travel to other branches in the area to provide support as needed and to ensure proper staffing levels Qualifications Education, Training and Skills Requirements: • High School Diploma or GED required, • Excellent interpersonal and communication skills, • Accurate and proficient math skills, • Documentation skills with attention to detail, • Clear thinking and ability to remain focused, • Must be able to consistently demonstrate the Company's core values: Integrity, Humility, Teamwork, and Excellence, • Two (2) years of customer service and/or banking normally required, • All applicants must be 18 years of age or older.

Job DescriptionDescription: Highly motivated individual who demonstrates a positive, outgoing, and influential personality when providing an unsurpassed level of member services to ensure that members’ expectations are met and exceeded during every interaction. They will maximize every opportunity to advertise e-services and increase membership along with referring consumer and real estate loans within the branch. They are expected to float between all branch locations in which the schedule will be based on staffing needs. Duties & Responsibilities • Processes all member transaction requests in a professional, friendly manner with a strong emphasis on accuracy., • Follows policies and procedures applicable to the Teller position to maintain compliance with government and credit union regulations, including, but limited to the Bank Secrecy Act., • Responsible for the daily opening and closing of their assigned cash box and PC work station, including but not limited to maintaining cash limits with credit union guidelines, maintain proper securing all negotiable instruments (including cash), ensuring that their assigned PC is locked whenever out of their immediate control, balancing their physical cash to the core operating system at the end of the work day, and notifying a supervisor of any and all discrepancies., • Maintain cash differences within Credit Union guidelines., • Provides an unsurpassed level of member service, meeting and exceeding their expectations with every interaction., • Provides an unsurpassed level of member service, meeting and exceeding their expectations with every interaction., • Open new accounts and, through the interview process, cross sell additional products to best benefit the member needs, and meet branch goals., • Provide consumer and real estate loan referrals to the Loan Sales team or Branch Management., • Disburse Consumer loans., • Refer appropriate members to the First New York Retirement and Investment Services Program., • Responsible for having a thorough knowledge of all products and services offered by the credit union, including but not limited to shares, consumer loans, and e-services., • Efficiently provides servicing for all accounts and loans issues or concerns. Ensures that requests are processed correctly and completed in a timely fashion., • Follows policies and procedures applicable to the MSR position to maintain compliance with government and credit union regulations, including but not limited to the Bank Secrecy Act., • Participates in the Sales Incentive Program., • Maintains Notary Public designation., • Provides quotes on consumer loan payoffs., • Handles routine file maintenance on computer system., • Performs other duties as may be assigned.Requirements:, • High School graduate., • Previous financial branch credit union/bank experience., • Thorough knowledge of credit union products and services., • Must be able to respect confidential information., • Adept at utilizing most current technology and thorough knowledge of core operation system., • General knowledge of credit union policies and procedures. Monday: 8:30am - 5:00pm Tuesday: 8:30am - 5:00pm Wednesday: 8:30am - 5:00pm Thursday: Off Friday: 8:30am - 5:00pm Saturday 8:45am - 1:00pm Work Location: Fully On-Site

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The Bank Teller will be our clients' first impression of the Pioneer culture and brand.

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The Bank Teller will be our clients' first impression of the Pioneer culture and brand.

The Bank Teller will be our clients' first impression of the Pioneer culture and brand.

Starting Salary: $21 / hour and up.YOU make a real difference for our customers and the branch team.You'll greet our customers in our lobbies.You're comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions.You'll create amazing experie