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Experience with RMM (remote monitoring and management) & PSA (ticketing system), such as Jira Ideal Qualifications & Experience (not required) * Accounting / Fintech * CCH Products * Thompson Reuters ...
Operates ticketing system and ticket printing on paid orders. * Deliver daily group tickets to box office at start of each day. * Sets up and organizes assigned areas & Group Sales storage inventory ...
Familiarity with ERPs (NetSuite preferred) and ticketing systems (JIRA preferred) * Excellent written and verbal communication to provide clear and detailed responses * Proactive and positive ...
... ticketing system. · Escalate unresolved issues to Level 2 support or appropriate teams while ensuring timely communication with clients regarding the status of their tickets. · Perform system ...
This may include, but is not limited to Workday (HRIS), SmartRecruiters (ATS), and Zendesk (Ticketing System) * Responsible for the accuracy of the organization's people data through audits ...
Maintaining an organized sample line which includes preparing and ticketing the samples for display as well as keeping an accurate inventory. * Managing, communicating and following up with vendors ...
Previous experience of working with call center solutions and email ticketing systems * Previous experience of working with Salesforce * An understanding of retail ecommerce along with operations and ...
Directly communicate with customers regarding issues, outages, and maintenance activities, maintaining detailed records within ticketing systems to facilitate efficient issue resolution. Maintain ...
Lead major gift donor coordination such as ensuring accuracy of program book lists and other recognition; monitor VIP ticketing, and facilitate needs related to special event functions. * Collaborate ...
Ensure all issues are properly logged into our ticketing system (ServiceDesk Plus). * Prioritize and manage several open issues at one time. * Follow up with clients to ensure their IT systems are ...
Familiarity with Jira or other ticketing systems - essential * Technical architecture design and review skills - essential * Ability to identify vulnerabilities using CWE or OWASP * Knowledge of ...
Familiarity with CRMs and/or ticketing systems (HubSpot, Salesforce, Intercom, JIRA) * Strong organizational, project management, and analytical skills. * Adaptable and comfortable working in a fast ...
... ticketing platform. -Participating in large projects such as New Stores, Merchant migrations, etc. Roles & Responsibilities: Support Application: * Management of issued tickets * Provide project ...
Knowledge of ticketing software, (i.e., Universe) a plus * Ability to occasionally lift inventory boxes (20-30 pounds) * Bachelor's degree * Complete COVID vaccination and booster The rate for this ...
Experience with a modern ticketing system and knowledge base (Jira, Zendesk, Freshdesk, etc.) * Bachelor's Degree or equivalent experience in Information Security, Computer Science, Electrical ...
Experience with ticketing (ZenDesK) a plus * Experience within the nonprofit / education sectors is preferred Job Type: Full-time Salary: $48.00 per hour Expected hours: 40 per week Ability to ...
Troubleshoot technical issues for staff using the IT Support ticketing system. Roll up sleeves and actively participate in problem-solving and troubleshooting activities as needed. * Foster a culture ...
... ticketing system to receive and track support requests, problem fixes, permission changes, and other helpdesk-related activity. Maintain detailed ticket notes for inter- and intra-department ...
Sports & entertainment ticketing experience preferred but not required * Experience working with enterprise clients preferred * Strong interpersonal skills: negotiating, influencing, and dealing ...
Defines service problems, collects data, establishes facts, and enters accurate information into ticketing system, as well as communicates effectively with manager * Follows safe work practices and ...
Maintain appearance and functionality of assigned areas: back-of-house facilities, store merchandise, collateral materials, guest queues, ticketing areas, register areas, stock rooms, and related ...
Manage internal 'help desk' ticketing system; always seeking to evolve and improve it and other digital tools * Work alongside Facilities and Human Resources to manage employee onboarding ...
Work on and lead employee relations projections, implementation and initiatives such as building a ticketing system, procedure updates, and building scalable processes. * Partner with People Team on ...
Experience using ConnectWise or a similar ticketing system * Excellent verbal and written communication skills * Client focus with an ability to maintain relationships and resolve client conflicts