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Job Description PART-TIME BOX OFFICE ASSOCIATE - TEMPORARY PARK AVENUE ARMORY Part American palace, part industrial shed, Park Avenue Armory is dedicated to supporting unconventional works in the visual and performing arts that need non-traditional spaces for their full realization, enabling artists to create, students to explore and, audiences to experience epic and adventurous presentations that cannot be mounted elsewhere in New York City. For more information about Park Avenue Armory, visit . POSITION DESCRIPTION Under the supervision of the Box Office Manager, Box Office Associates sell tickets in-person and over the phone through Tessitura for more than 20+ Park Avenue Armory productions and events a year. The Box Office Associate also serves as an ambassador for Park Armory by answering questions regarding past and future Armory productions, as well as providing exceptional customer service for all inquiries. The Associate must be an excellent communicator and an enthusiastic team player who takes initiative and excels in a fast-paced, dynamic environment. Due to the nature of this role, this is a fully on-site position, requiring regular evening and weekend availability. RESPONSIBILITIES • Sell individual tickets and subscription packages in person and over the phone using Tessitura, • Welcome patrons to the Armory in a friendly and professional manner while providing exceptional customer service, • Speak knowledgeably about past, current, and future Park Avenue Armory programming, • Accurately process cash and credit card payments and reconcile payments at the end of each shift, • Coordinate will-call pick-ups and transactions, • Manage the wait list and standby line for tickets to sold-out productions, • Review and respond to ticket buyers’ concerns and feedback in a timely manner, • Promote Armory membership and communicate the levels and benefits in an engaging manner, • Process new memberships and renewals accurately, • Successfully complete ticket exchanges and refunds, • Perform other Box Office duties as needed and assigned SKILLS & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function at a professional standard. The requirements listed below represent the knowledge, skill, and/or ability required. A successful candidate will meet many of these requirements and have the desire and capacity to learn the rest on the job. • Must have availability to work shifts for Armory Production: The F***ots and Their Friends Between Revolutions (runs December 2–14, 2025), • Must be available to work approximately 10-20 hours/week., • Excellent verbal communication skills and exceptional customer service skills, with a strong interest in performing and visual arts, • An enthusiastic attitude, with the ability to take initiative and excel in a fast-paced environment, • Troubleshooting and problem-solving skills, • Attention to detail and data entry experience, • Proficiency in the Microsoft Office suite, including Outlook, Word, and Excel, • 1+ year of customer service, point of sale, and/or ticketing experience or the equivalent combination of experience sufficient to successfully perform essential functions of the job, • Experience with the Tessitura Software is not required but preferred COMMITMENT TO DIVERSITY, EQUITY & INCLUSION Research shows that women and people from traditionally excluded groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job posting describes you, then please apply for this role. Park Avenue Armory provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. COMPENSATION Box Office Associates start at $18.50/hour, commensurate with experience, with a minimum shift of 4 hours. This is a non-exempt position. APPLICATION PROCESS This position is expected to begin training on-site in November. Good evening and weekend availability is required between December 2nd and December 14th, 2025.

Job Description Title: Patient Engagement Specialist Hours: 15-20 hours a week Location: Remote work About Vitalic Health Older adults often see mental health as weakness, not health. Because of this stigma, these "silent sufferers" do not reach out for the help and care they desperately need and deserve. Vitalic Health partners with Medicare plans to help older adults (65+) access timely, high-quality mental health care. We combine human outreach with a unique clinical care model paired with a simple digital experience to improve patient outcomes and support members through their mental health journey. The Opportunity You will be the first human connection many seniors have with our program. Your job is to engage with empathy, educate clearly, obtain consent, and guide members into care. What You’ll Do * Conduct proactive, bilingual outreach (phone, SMS, chat) to eligible health plan members * Build trust quickly, explain Vitalic Health's program, and help members understand care options * Screen for eligibility and risks, and escalate safety concerns promptly following protocol * Schedule evaluations and first appointments, and provide reminders and simple tech support * Administer or assist with standardized assessments (PHQ-9, GAD-7, loneliness, SDOH) * Document all interactions accurately and on time in our patient record systems * Track outcomes and share insights to improve call scripts, sequencing, and member experience * Protect member privacy and follow HIPAA, consent, and Do-Not-Call requirements * Participate in coaching, QA reviews, and skills training What Success Looks Like (Sample Goals) * Contact rate and conversation quality (QA score ≥ 90 percent) * Book rate (getting patients to sign up for an intake session with a therapist) * Show rate (making sure patients show up to their intake sessions) * Assessment completion rate and documentation timeliness (same-day or ≤ 24 hours) * Compliance accuracy (consent capture, DNC, PHI handling) Required Qualifications * Fluent in Spanish and English with excellent verbal and written communication * 1+ year in any of the following: care navigation, patient outreach, contact center, social work, community health, or similar * Demonstrated empathy for older adults and caregivers; clear, patient education style * Tech comfortable, and able to learn new tools quickly (CRM/EMR, dialer, Google Workspace) * Organized, reliable, and self-directed, with strong time management and follow-through * Handles sensitive information professionally and maintains strict confidentiality Nice to Have * Experience with Medicare Advantage or Medicaid populations * Familiarity with PHQ-9, GAD-7, suicide risk protocols, and warm-transfer workflows * Prior work in behavioral health, primary care, or telehealth settings * Contact center skills such as objection handling and structured role-play practice * Comfort using Twilio-style dialers, ticketing, or task management tools Work Setup and Compliance * Reliable internet and quiet workspace suitable for member conversations * Quality headset and computer capable of running web-based apps and softphone * HIPAA training completion and signed confidentiality/BAA agreements * Background check will be required by health plan partners * Availability to cover time zones across the United States is a plus Compensation and Schedule * Hourly plus performance incentives. Final rate based on experience and location * Flexible shifts with minimum weekly hour commitments for consistency Company DescriptionVitalic Health partners with Medicare health plans to help older adults access mental health care when they need it most. Our approach combines compassionate human outreach with a simple digital experience, making it easier for seniors to understand options, complete assessments, and attend first visits. We focus on measurable outcomes (improved well-being, higher engagement, and reduced unnecessary utilization) while protecting privacy and meeting HIPAA standards. We’re an early-stage, mission-driven team that values empathy, clear communication, and continuous improvement.Vitalic Health partners with Medicare health plans to help older adults access mental health care when they need it most. Our approach combines compassionate human outreach with a simple digital experience, making it easier for seniors to understand options, complete assessments, and attend first visits. We focus on measurable outcomes (improved well-being, higher engagement, and reduced unnecessary utilization) while protecting privacy and meeting HIPAA standards. We’re an early-stage, mission-driven team that values empathy, clear communication, and continuous improvement.

Job Description We are seeking a Seasonal Staff to be part of the Visitor Experience (VE) team in our New York City location. VE Hosts act as the ambassadors of ARTECHOUSE and are responsible for ensuring positive visitor experience as well as the safety of the art and technology. Weekend and Holiday availability required. CORE RESPONSBILITIES • Act as ARTECHOUSE ambassador to the general public through positive and timely customer service for all of our visitors both in person and over email., • Work collaboratively with the team to ensure positive visitor experience., • Welcome visitors and deliver an introduction talk to position their experience., • Ensure the safety of the artwork and other guests by being a vigilant presence on the gallery floor., • Maintain a well-informed, working knowledge on the topic of the featured artist(s), installations on view and the digital medium overall., • Perform opening, closing and mid-shift duties to ensure a clean and ready space for the visitors., • Utilize ticketing software in order to assist guests with ticket purchases, check-in and other ticketing needs, • Proactively engage with visitors to assist with their experience, • Manage crowd control and visitor traffic flow with the ability to anticipate opportunities to assist visitors and allow for as smooth an operation as possible, • Educate people about ARTECHOUSE’s mission and current installation, • Embody and exemplify the values of ARTECHOUSE in every interaction with visitors WHO YOU ARE • Excellent oral communication and interpersonal skills, • Flexibility and positivity in dealing with new experiences and people, • Comfortable with speaking to small groups of people, • Experience with, or ability to learn, ticketing and office software, • Ability to spend shifts walking/standing/moving about in public spaces, • Available to work weekends, holidays, and evening hours REQUIREMENTS • Previous experience in a visitor services role or in a hospitality position a plus., • Staff must adhere to a dress code of black and white garments. COMPENSATION $19 Hourly WHO WE ARE We are a growing team of creatives and innovators who dream big. We are ambitious, hard working and value ideas and execution. We believe in our mission and every day we work hard to make the impossible possible in our effort to push creative innovation all while empowering, educating and inspiring. We pride ourselves in working with some of the world’s groundbreaking artists, and together bringing to life experiential and immersive large scale installations and exhibitions to a global audience. Learn more about our core values - WE VALUE We believe in the transformative power of art, science and technology and are committed to inspiring a new generation of genre-pushing artists to create with technology, educating the public about these new, exploratory mediums, and empowering artists and partners with tools and platforms that support and amplify their work. Diversity, inclusivity and hard work. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • ARTECHOUSE will never interview job applicant candidates over a Wire App. If you are invited for an interview, you will be contacted by a member of our recruiting team from an email ending in artechouse.com Powered by JazzHR DAk4YdQQip

W-2 Candidate only!! The Support Analyst (System Administrator) - Contractor works as part of a small, dynamic IT team. The incumbent will provide system administration duties and use scripting languages to troubleshoot user systems. The incumbent will also provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT support team. KEY RESPONSIBILITIES • Administers a variety of user systems with a focus on monitoring/optimizing performance, ensuring good preventive maintenance, minimizing downtime, and providing robust backup systems and procedures to ensure data retention., • Troubleshoot or enhance current automated systems by working with users to identify issues and then drawing on a knowledge of scripting languages (e.g., PowerShell, VBS, Python, etc.) to initiate corrective actions., • Provides Help Desk and related support to NJ and Boston offices, remote sales staff and contractors:, • Supports Microsoft Exchange (Office 365), and numerous other business and sales-specific programs (e.g., CRM, Salesforce (Veeva), etc.), • Administers MDM & Asset Management solutions (e.g. Intune, NinjaOne, etc.), • Troubleshoot issues as they relate to VPN, Wireless, LAN, Storage, etc., • Understands business concepts and processes to effectively support the business team with mediating new and existing business and technical challenges., • Conducts Periodic Performance Analysis and optimize the overall Backup environment., • Good working knowledge of SharePoint (e.g. Document Library file access permission), • Take cases through the Helpdesk ticketing system. Handles escalated to level 2 and 3 cases but also handles level 1 cases as needed to ensure excellent customer service., • Analyzes and solves all problems relating to: PCs, laptops, printers, iPhones, iPads, cabling, etc., • Installs PCs, printers and IT related accessories., • Supports VPN connectivity., • Troubleshoot print queues., • Supports new user account / email setup and departing user account retirement, • Demonstrates exemplary internal customer service and teambuilding:, • Builds and maintains strong working relationships with internal business unit’s leadership and throughout the company., • Supports users on PC operations and standard applications.

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

About the role New York Apparel Design is expanding our Missy division and seeking a high-impact Wholesale Sales Executive who lives and breathes the Missy customer. You’ll own a portfolio across department stores, off-price, and specialty chains, drive new door openings, and partner with design/production to build profitable, on-trend programs tailored to the Missy fit and aesthetic. What you’ll do • Own & grow a Missy wholesale book across majors, off-price, regionals, and specialty/boutique chains., • Open new doors and expand programs with current accounts; build multi-door rollouts and replenishment., • Lead line presentations/market appointments (NYC Market, Dallas, Atlanta; occasional road travel)., • Negotiate IMU, MDF/markdown support, RTVs, co-op, exclusives, and private label programs., • Forecast & plan: create door-level sales plans, manage OTB conversations, and drive replenishment., • Translate trend to commercial assortments: guide color, print, and silhouette for Missy tops, dresses, and soft separates; align size scales (typically 4–16/18 and 1X–3X when applicable)., • Partner with production on costing, lead times, and delivery windows; protect margin and on-time performance., • Own the pipeline/CRM: weekly activity, weighted forecasts, and clean order books., • Oversee order-to-cash execution: EDI compliance, routing guides, ticketing/packaging, chargeback prevention, and ship-on-time/fill-rate targets.What you bring, • 3+ years wholesale sales experience exclusively in Missy apparel (moderate to better)., • Active relationships with Missy buyers/DMs at department stores, off-price, and/or strong specialty chains., • A clear track record of door growth, revenue wins, and margin discipline in the last 24 months., • Deep knowledge of Missy fit blocks, size scales, and customer preferences (not juniors/young contemporary).

Founded in 2019, our team at Supply Accessories has over 20+ years of experience in the consumer products industry, including sourcing, sales, supply chain, and more. Our brand portfolio includes well-known names such as Life is Good, Von Dutch, Hurley, Nautica, Bliss, PS, and Brookstone. We are dedicated to delivering high-quality products and exceptional service to our clients around the globe. We are hiring a Production Coordinator to join our team! This role will support the Production Managers and assist in coordinating all aspects of production to ensure our product lines meet quality, cost, and delivery standards. The ideal candidate is highly organized, able to multitask, and communicates effectively with internal teams and overseas factories. Responsibilities: • Assist the Production Manager in tracking work in progress and shipment schedules., • Support communication with overseas factories regarding production timelines, quality expectations, and any order changes., • Coordinate factory timelines for pre-production, TOP, and shipment sample approval deadlines., • Prepare reports and production updates for internal teams and management., • Provide support in ordering customer specific ticketing or trims., • Utilize ERP systems (preferably AMT) to create, update, and track purchase orders., • Help identify production issues or delays and escalate them to the Production Manager for resolution., • Coordinate with freight and logistics teams to ensure a smooth handoff of finished goods from factory to its final destination. Qualifications: • Bachelor's Degree or related experience a must, • 1-3 years experience in production support, manufacturing coordination, or related roles within the accessories, soft goods, or travel goods industry is preferred., • Strong familiarity with ERP systems, preferably AMT, for efficient work in progress tracking and PO management., • Effective communication skills for collaboration with factories and internal teams., • Advanced proficiency in Microsoft Excel, utilizing its features for comprehensive data analysis and reporting., • Ability to manage multiple priorities in a fast-paced environment and meet deadlines. What We Offer: • Medical, Dental, Vision Benefits, • Paid Vacation and Sick Leave, • 401K with Match Program, • WFH Fridays

Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live c

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that at

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Redefine the future of live entertainment tech - and the Performing Arts.Welcome to vivenu, the global leader in event ticketing tec

Job Description Job Description: Club Front-End Manager Job Type: Full-Time Schedule :( 10:30am - 1:00pm morning shift) & (2:00pm - 7:00pm mid-day) &( 9:30pm - 1:00am) you are required to work all these shift when joining our team. Report to : Club General Manager Location: 47 Edison Pl, Newark, New Jersey, 07108 The Club Front-End Manager at City Night-Life Entertainment Corp is responsible for managing all front-of-house operations, ensuring a smooth guest experience from entry to exit. This leadership role oversees guest services, front desk staff, ticketing, reservations, coat check, and entry operations. You will ensure all front-end procedures align with company standards, safety regulations, and customer service excellence. Key Responsibilities: • Oversee all front-of-house (FOH) operations including guest entry, check-in, ticketing, and coat check, • Supervise, train, and schedule front-end staff (host/hostess, greeters, ticket agents, etc.), • Ensure excellent customer service is delivered at all guest touchpoints, • Resolve guest issues and complaints professionally and efficiently, • Manage line control and crowd flow at entrances during peak hours, • Coordinate with security, bar, and management teams to ensure seamless club operations, • Maintain cleanliness and organization of front-of-house areas, • Monitor front-end supplies (wristbands, scanners, ticket stock, etc.) and place orders as needed, • Ensure compliance with all health, safety, and age-verification protocols, • Assist with guest list management, reservations, and VIP entry coordination, • 2–3 years of supervisory or management experience in nightlife, hospitality, or entertainment environments, • Strong leadership and team management skills, • Exceptional customer service and interpersonal communication skills, • Ability to remain calm and professional in high-pressure, fast-paced settings, • Experience with ticketing systems, POS, or reservation platforms is a plus, • Basic understanding of health and safety regulations and entry compliance (ID checks, capacity limits, etc.), • Flexible availability, including nights, weekends, and holidays, • High school diploma or equivalent required; hospitality or business coursework is a plus By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description APPLY TODAY TO BE INVITED TO OUR NEXT RETAIL TEAM MEMBER INTERVIEW EVENT! HIRING FOR STATEN ISLAND ONLY! We are seeking a motivated and enthusiastic Retail Team Member to join our dynamic team. The ideal candidate will have a passion for customer service and a strong desire to help customers find the perfect products to meet their needs. As a Retail Team Member, you will be responsible for creating an inviting shopping experience, driving sales, and building lasting relationships with customers. Responsibilities • Remove current price stickers from merchandise as directed., • Apply new price stickers so they fully cover the old pricing and are securely adhered to the price tag to prevent peeling or falling off., • Ensure each sticker is firmly pressed down to remain in place during handling and display., • Follow specific ticketing instructions provided by the Store Manager., • Maintain a clean and organized work area throughout the shift., • There could be some light lifting of boxes, team lift for anything heavier than 15 pounds, • You're able to lift at least 15lbs, • You’re passionate about people and creating those amazing experiences, • You’re honest, a strong communicator who can also listen, share ideas and get involved where needed, • You’ve got good organizational skills and attention to detail, • You’re a team player with high levels of motivation, a positive attitude and willingness to learn

Job Description The Public Theater is seeking a Development Associate, Special Events who will report to the Manager, Special Events and be an integral member of the Special Events Team which executes over 100 events a year. The Development Associate, Special Events will provide support for the successful execution of all cultivation events, fundraising events, and Opening Nights at the Public Theater, including events during Shakespeare in the Park, the Annual Gala, and the downtown season. This position requires an individual who is highly detail-oriented, can work on multiple projects at once, and works well in a fast-paced office. Responsibilities: • Run lead on event logistics for Young Partner events, Mobile Unit events, and various other events by coordinating vendors, contracts, and payments; maintaining event ticket allotments and strategizing to fill events, • Provide onsite support for event logistics at many Development events and Opening Nights including check-in/greet and seat guests, donor troubleshooting, etc., • Manage extractions and lists in Tessitura for Special Event communication and outreach, • Draft and send event invitations through Outlook and Prospect2, • Coordinate with the External Communications team to schedule all invites dates, • Draft and send confirmations and reminders to event guests, • Maintain event guest lists and track RSVPs in Tessitura via email and voicemail, • Assist with donation tracking, ticket sales, and solicitation activity in Tessitura and coordinate program listings when necessary for event benefits including the Annual Gala, • Coordinate both seating and ticketing for dinners and performances, • Create and distribute event details to Development department and stakeholders, • Manage in person and digital event prep including prepping seating charts, organizing check-in materials, uploading guest lists in Zkipster (check-in system), printing talking points, organizing participants’ gifts, etc., • Oversee Special Events calendar and outlook event invitations to Public Theater staff, our Board of Trustees, and Young Partner Board, • Create and distribute Shakespeare in the Park event schedule, • Assist with the acknowledgement process and pledge payments for all benefits including the Annual Gala, • Maintain alcohol inventory & storage for the Special Events team, • Lead 2–3 of our annual silent auctions, including overseeing item solicitation and managing the build-out of our online auction through GiveSmart, • Reconcile expense receipts in concur; submit check/payment requests, • Strong written and verbal communication skills, • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously, • Excellent customer service skills and ability to interact professionally with donors, artists, vendors and staff, • Experience with Tessitura, Prospect2, Zkipster, GiveSmart, or similar CRM or Event platforms strongly preferred, • Comfortable working both independently and as part of a team, • Ability to lift items weighing 40 lbs, • Must be able to work evenings At least 1 year of similar office experience. The ability to interact with staff at all levels, remaining proactive, resourceful, and efficient, with a high level of professionalism and confidentiality, is crucial to this role. Compensation: Starting at $24.03 per hour, commensurate with experience. Position is eligible for medical insurance and PTO. This is a non-exempt position according to the Fair Labor Standards Act. The Public is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.

Job Description Happier Job Description: Music & Culture Coordinator – Admin Position Overview The Music & Culture Coordinator – Admin provides critical administrative and operational support to the Music & Culture team, helping to ensure the successful execution of programming across all venues. This role supports contracts, budgeting, ticketing, and artist payments while coordinating closely with internal teams and external partners to keep the department organized and on track. Key Responsibilities ● Manage contracting processes and maintain contract tracking systems ● Create, track, and reconcile event budgets and P&Ls ● Process artist payments and coordinate with finance and accounting ● Maintain accurate BEO (Banquet Event Order) calendars and event info across platforms ● Maintain internal calendars for key programming and financial dates ● Liaise with artist teams on logistics including travel, hospitality, and deliverables ● Organize documentation for work permits, visas, and tax requirements ● Support Music & Culture events onsite and coordinate wrap reports post-show Collaboration Touchpoints ● Weekly meetings with the Music & Culture Director ● Direct collaboration with: ○ Finance Team: Payments, coding, and reconciliation ○ Production Team: Technical rider needs and advancing ○ Operations Team: Event scheduling and cross-functional support Tools You'll Use ● TripleSeat – BEO and event coordination ● Prism – Booking holds, artist tracking ● Sage – Budgeting and financial reconciliation ● Monday.com – Administrative task tracking ● Google Workspace – Documentation and communications Qualifications ● 3+ years experience in music/event production or venue operations ● Deep organizational skills and strong attention to detail ● Familiarity with contracting, artist payments, and box office systems ● Excellent communication skills and team collaboration ● Proficiency in Google Workspace, TripleSeat, Prism, Monday.com Role Success Indicators (30-60-90 Day Goals) ● Accurately manage budgets, contracts, and settlements for multiple events ● Deliver timely artist payments and maintain finance alignment ● Confidently manage advancing tasks and production communications This role is ideal for someone who thrives in detail-heavy, high-energy environments and enjoys supporting creative work through excellent organization and clear systems

Job Description Position Summary: The primary responsibility of the Coordinator of Arts Education Performances is to support and assist in the development and delivery of high-quality in-person Arts Education Performances. This position will work in direct support of the Senior Manager, Programming & Performances, and in collaboration with all members of the Arts Education team to effectively support the implementation of the Arts Education performances with a concentration on, but not limited to, student performances, SchoolTime sales and logistics, and client events. Essential Duties and Responsibilities: • Subject to the policies and management direction established by the Vice President of Arts Education, the duties of the Coordinator, Arts Education Performances shall include, but are not limited to:, • Coordinate SchoolTime performance series reservations, including all Salesforce database management, invoicing, and general correspondence to ensure a smooth customer service experience for schools and districts., • In partnership with the Senior Manager, Programming and Performances, serve as AED liaison with Guest Services staff and managers during SchoolTime Performances. This includes confirming school reservations, providing ticketing information to the Guest Services Team, greeting all schools on the day of performance, and working with the team to troubleshoot potential issues., • Assist with the creation of the Teacher Resource Guide with the Creative Practice team, including participating in curriculum writer interviews and meetings, managing communication logistics regarding deadlines, proofreading, and guide dissemination., • Assist with the creation of four installation projects aligned with the SchoolTime season to encourage further engagement by K-12 audiences prior to or following the performance experience., • Maintain Artsvision calendaring database and event document generation for smaller events and internal meetings., • In collaboration with the Manager of Sales & Outreach, organize and archive media recordings for all student shares, including some light video editing work., • Advance and execute smaller Arts Ed recitals and select virtual events with direction from the Senior Manager, Programming, and Performances., • Assist Senior Manager, Programming and Performances in the preparation and execution of large-scale culminating events, including but not limited to tracking RSVPs, expenses, technical needs, deadlines, and Salesforce data., • As needed, manage hospitality for Performances and AED events in conjunction with the supervisor., • Create and generate letters of agreement for all Performance area events, including the Artist Development Program, Masterclasses, and other events as assigned., • Reconciling and submitting weekly payroll for all Performance area events., • Participate in departmental activities, conferences, and conventions with the Manager, Outreach, and Sales on an as-needed basis. ● Minimum 3 years of working experience in Theater, a related field, or transferable work experience (arts education, applied theater, theater for young audiences, theater management, etc.) ● BA or BFA in the Arts and/or in hospitality, communications, public relations, arts education, or commensurate experience. ● Must have strong organizational skills with attention to detail ● Ability to work in a fast-paced setting and team environment ● Ability to manage multiple tasks and demonstrate grace under pressure ● Strong interpersonal skills and successful experience working and interacting with diverse populations of students, faculty, and staff ● Strong computer skills and strong working knowledge of Microsoft Office and Google Docs ● Present a professional demeanor that appropriately represents the mission and values of NJPAC. ● Must pass a pre-employment background investigation, including but not limited to employment history and criminal background check Preferred Qualifications ● Background in Theater Management, Stage Management, or Company Management ● Experience with Salesforce, and/or Arts Vision ● Experience and/or coursework in the performing arts, including music, theater, dance, and/or other arts-related field. ● Spanish or Portuguese fluency a plus

The Service Desk unit operates as a central service desk for vendors, agencies, and the community, responding to incoming inquiries - through our ticketing system - related to MOCS systems as well as procurement and contracting processes, while providing support for screening and onboarding vendors

Job Opportunity At Live Nation Entertainment.Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 mil

Pliant Business Development Manager, Travel - U. We are looking for a (Senior) Business Development Manager, Travel - U. Travel Industry Acquisition: Source and qualify new prospects across the B2B travel space, including OTAs, TMCs, and ticketing consolidators.

About the Direct Issuance Team: Direct Issuance is building the future of event ticketing at StubHub one where venues, promoters, and teams can seamlessly access millions of fans through StubHub's distribution. To scale the reach and reliability of our inventory platform, we're hiring a Senior Prod

We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Ability to thrive in a fast-paced environment: You’re hungry for rapid growth and pioneering a new market in opposition to existing competition. As

The Service Desk unit operates as a central service desk for vendors, agencies, and the community, responding to incoming inquiries through our ticketing system related to MOCS systems as well as procurement and contracting processes, while providing support for screening and onboarding vendors to t

The Service Desk unit operates as a central service desk for vendors, agencies, and the community, responding to incoming inquiries through our ticketing system related to MOCS systems as well as procurement and contracting processes, while providing support for screening and onboarding vendors to t

Our client is redefining ticketing for the digital age - empowering performing arts venues and live entertainment organizations with intuitive, mobile-first platforms that drive smarter decisions and seamless guest experiences.Partner with executive leadership to develop and execute financial strate

To provide technical support for installed equipment pertaining to hardware and software functionalities. Provide frontline technical support to end-users via phone, email, and ticketing system. The candidate needs to have strong technical communication skills to lead investigations with engineers o

On The Stage (OTS) is seeking a strategic and results-driven Customer Marketing Manager to significantly drive customer engagement, product adoption, upsell opportunities, and brand advocacy within our performing arts ticketing platform. Drive Renewals and Upgrades: Develop and execute campaigns des

Oversee access control strategy and communication around credentials, hardware, and secure entry for high-profile guests including planning timelines, system testing, and on-site implementation to ensure smooth, secure operation. Senior Ticket Operations lead to oversee premium ticketing for the wo

The Service Desk unit operates as a central service desk for vendors, agencies, and the community, responding to incoming inquiries - through our ticketing system - related to MOCS systems as well as procurement and contracting processes, while providing support for screening and onboarding vendors

The Support Analyst (System Administrator) - Contractor works as part of a small, dynamic IT team. Take cases through the Helpdesk ticketing system.

Provide outstanding customer support through various channels including email, chat, and social media, ensuring timely and effective resolution of user inquiries. Proficiency with CRM systems and support ticketing tools. Customer Support - Product & Technical (Full-Time).

The Service Desk unit operates as a central service desk for vendors, agencies, and the community, responding to incoming inquiries through our ticketing system related to MOCS systems as well as procurement and contracting processes, while providing support for screening and onboarding vendors to t

Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. We do not discri

Shotgun is building the operating system for live music.We empower event organizers, venues, promoters, festivals, and artists to grow their communities, monetize their creativity, and shape culture with tools that make ticketing effortless and distribution powerful.From 2020 to 2024, Shotgun grew

Use ServiceNow HR Ticketing System to effectively manage all requests and communicate with HR/FA team. Certification (SHRM, Labor Relations, HR, etc). They will attend meetings with the HR/FA team, department contact, and/or Department Administrator to review the status of HR/FA transactions.

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role The Automation and Personalization Lead will define and drive the strategy for marketing automation and applied machine learning at Gametime. Focused on CRM and SEM channels, this cross-functional role will partner with marketing, analytics, and engineering to develop and deploy ML-powered systems that improve targeting, enable personalization, and increase efficiency across campaigns. You will work across the entire lifecycle of ML application—from strategy and ideation through to model deployment and measurement. Your work will shape how fans are engaged, retained, and reactivated through intelligent, automated, and highly personalized marketing. Key Responsibilities • Partner with CRM and paid marketing teams to identify opportunities for automation, advanced audience segmentation, and predictive targeting., • Design and implement machine learning models to support marketing use cases including churn prevention, LTV forecasting, and event affinity scoring., • Enable personalization at scale through dynamic content optimization, send-time optimization, and cross-channel orchestration., • Drive SEM innovation by operationalizing ML-based bidding, keyword optimization, and creative testing strategies., • Lead adoption of advanced automation capabilities across ad platforms including Google, Meta, and programmatic systems., • Partner with Engineering and Analytics to ensure the right data infrastructure, pipelines, and experimentation frameworks are in place to support automation., • Own the roadmap for ML and marketing automation, aligning it with company growth goals and marketing priorities., • Serve as the primary bridge between marketing stakeholders and technical teams, ensuring solutions are business-relevant and measurable., • Champion best practices in experimentation, incrementality measurement, and performance monitoring for ML models. Key Competencies • Deep understanding of applied machine learning and its application in real-world marketing scenarios., • Experience working cross-functionally across Marketing, Analytics, and Engineering teams., • Strong program and project management skills; able to lead end-to-end initiatives and deliver results., • Comfortable navigating ambiguity and building new capabilities from the ground up., • Exceptional communication and stakeholder management skills., • Analytical mindset with a strong grasp of experimentation, testing, and measurement methodologies., • Passion for building smarter, more relevant customer experiences through data and technology. Requirements • 6+ years of experience in data science, marketing technology, or performance marketing roles., • 2+ years in a lead or strategic capacity, managing cross-functional initiatives., • Proven success deploying ML or automation in CRM, paid media, or personalization use cases., • Hands-on experience with ad platforms (Google Ads, Meta, programmatic) and CRM/marketing automation tools (e.g., Braze, Iterable, Salesforce Marketing Cloud)., • Experience building and deploying machine learning systems in production environments., • Strong understanding of marketing KPIs, campaign structure, and customer lifecycle strategy. Nice to Haves • Experience with experimentation platforms (e.g., Google Ads Experiments) and causal inference methods., • Familiarity with app-based attribution, SKAN, and incrementality measurement., • Background in ticketing, marketplaces, e-commerce, or other high-frequency transactional industries., • Familiarity with marketing cloud technologies, data infrastructure, or feature store design. Why Gametime This role is a rare opportunity to drive innovation at the intersection of marketing and machine learning. You'll own the roadmap for automation and personalization across two of Gametime's most critical marketing channels. With full visibility into the impact of your work—from model performance to revenue outcomes—you'll help shape the future of growth at Gametime. If you're excited by high-leverage problems, real-world ML application, and measurable business impact, this is your role. What We can Offer: • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs

Job DescriptionDescription: About Guideline At Guideline, we’re defining the future of advertising. By harnessing data transparency and advanced tools, we empower marketers to make smarter, faster, and more profitable decisions. We work with the world’s top brands, agencies, and media owners to transform media buying and selling into a more intelligent, efficient experience. Product Support Lead This role will engage with the support team for our Media and Data SaaS platforms, ensuring customers receive timely, effective, and high-quality support. This is a non-managerial role that is senior in nature and will be a knowledge and thought leader to the overall team. This person will be a point of support for the team, and will also serve as a bridge between customers, engineering, and product teams. This role will play a key part in driving customer satisfaction, retention, and operational excellence. In this role, you’ll combine your deep media planning expertise with strong problem-solving and communication skills to guide customers through challenges, optimize their workflows, and ensure their success. You’ll thrive in a fast-paced, client-facing environment, working independently to identify solutions, present clear recommendations, and contribute to process improvements. This is an exciting opportunity for someone who enjoys both the strategic side of media planning and the hands-on problem-solving of customer support, with room to grow into leadership and knowledge-sharing responsibilities. Key Responsibilities • Team Leadership, • Mentor other product support specialists and technical analysts., • Monitor performance metrics, SLAs, procedures, and escalations., • Foster a customer-first culture within the support team., • Customer Support Operations, • Oversee and assist in day-to-day support operations, ensuring fast response and resolution times., • Manage ticketing systems, knowledge bases, and self-service resources., • Ensure customer issues are tracked, prioritized, and communicated effectively., • Provide customer consultation on best practices., • Cross-Functional Collaboration, • Partner with product and engineering teams to escalate and resolve complex issues., • Provide feedback from customers to inform product enhancements and roadmap decisions., • Partner with the product team for implementation of new features and assist with testing as needed., • Collaborate with Customer Success to ensure relationship continuity and consistent messaging., • Process Improvement & Strategy, • Suggest and assist in implementing best practices in SaaS product support and customer experience., • Develop and refine workflows for incident management, root cause analysis, and reporting., • Introduce proactive support initiatives to reduce ticket volume and improve user adoption., • Reporting & Analytics, • Use analytical and mathematical intelligence to formulate product calculations., • Analyze customer requests for detail to ensure thorough solutions. Benefits: Guideline offers full- time employees a comprehensive benefits package based on location. Some benefits may include, but are not limited to: • Medical, Dental, Vision, Health Savings Account, Flexible Spending Account, • STD, Life, LTD and AD&D, • 401(k) with a company match program, • Unlimited Paid Time Off (PTO), • Paid Parental Leave, • Commuter Benefits, • Employee Recognition Program, • Minimum 5 years of client-facing experience at an advertising or media agency, with hands-on expertise in media planning across multiple channels (digital & offline, national & local)., • Strong problem-solving skills, with the ability to troubleshoot unexpected errors and behaviors in software applications., • Comfort with basic algebra and data-driven reasoning., • Excellent written communication skills in English, with professional tone, customer-friendly style, and attention to grammar and spelling., • Strong reading comprehension to accurately interpret and translate customer needs into actionable solutions., • Highly organized, methodical, and detail-oriented with the ability to prioritize time-sensitive customer issues in a fast-paced environment., • Independently motivated and goal-oriented, able to take initiative on new projects without extensive direction., • Confident in presenting clear, well-constructed points of view (POVs) to both internal teams and external clients., • Proficiency with Microsoft Excel., • Ability and willingness to use AI to optimize both the client experience as well as internal needs., • Ability to work flexible hours (PST coverage) and occasional weekend coverage Preferred Skills That Would Set You Apart • Experience optimizing, creating, or documenting processes for customer support or operational workflows., • Knowledge sharing or training experience (formal teaching background a plus)., • Previous people management experience (direct report oversight)., • Multilingual proficiency, especially Spanish., • Prior customer support experience, ideally with SaaS or advertising/media-related applications., • Familiarity with our advertising media planning application or similar platforms., • Agency industry knowledge and or experience.

Job Description About Us: At Zealthy, our mission is to make high-quality healthcare accessible to everyone, no matter their location. We are building the world’s largest and most trusted virtual healthcare platform, transforming how care is delivered to ensure anyone, anywhere, can receive the healthcare they need. Founded by a healthcare entrepreneur with a proven track record, including scaling a previous company to a $5B valuation, Zealthy is positioned for sustainable growth as we rapidly scale to achieve our ambitious vision. Our unwavering commitment to quality and accessibility drives everything we do. We are a team dedicated to serving our patients. While our in-person work culture runs Monday to Friday and typically extends beyond typical work hours, the true reward lies in the impact we create. Every team member is essential in building something groundbreaking. As a full-time team member, you won’t just shape the future of healthcare—you’ll also share in our success through equity ownership, because we believe that every contributor should be a literal and figurative owner of what we’re creating. If you are not prepared to fully commit to your role and contribute to the goal of creating the world’s largest and highest quality telemedicine company by working in-person four days a week, please refrain from applying. Join us and help redefine the future of healthcare. The Role: We are seeking a Clinical Operations Associate to support Zealthy’s fast-growing clinical team. This role will focus on overseeing the performance of a large network of care coordinators and ensuring smooth operational execution across internal tools and partner systems. What You'll Do: • Oversee day-to-day workflows across a network of ~150 coordinators, • Manage performance and accountability across contractor teams, ensuring clinical operations tasks are completed accurately and on time, • Maintain and update workflows within Zealthy’s internal platforms (Provider & Coordinator Portals) as well as external systems like ZenDesk, • Design, document, and implement scalable workflows and SOPs that improve efficiency and quality, • Audit outdated SOPs and introduce process improvements or new protocols where needed, • Collaborate with pharmacy partners to ensure fulfillment and care coordination run smoothly, • Track key performance and operational metrics to identify bottlenecks and solve issues in real time, • Partner with the Operations team, CEO, and other senior leaders to support high-priority initiatives, • Lead ad-hoc projects from planning through execution, • 2+ years of experience in healthcare operations, clinical delivery, or workflow management, • Proven ability to manage large-scale teams or high-volume systems with speed and accuracy, • Strong familiarity with tools like ZenDesk and healthcare-specific ticketing or portal systems, • Excellent communication, documentation, and organizational skills, • Process-oriented mindset with a knack for spotting inefficiencies and implementing solutions, • Comfort operating in a fast-paced, high-growth environment, • Time Off: Paid vacation and sick leave, increasing with tenure. Flexible time off handled case-by-case., • Holidays: Paid for major US holidays., • Equity & Reviews: Equity ownership with regular performance reviews that can impact salary and/or equity., • Health: Medical coverage provided. Other benefits to be revisited with plan renewal.

Job Description The Senior Coordinator is responsible for data input, data hygiene, analysis, and reporting for all components of Film at Lincoln Center’s database, Tessitura, that relate to donors and fundraising. This individual will play an integral role in the donor engagement strategy at FLC by helping to identify and track data to inform effective donor outreach and programs. They will compile reports to evaluate success and develop best practices for optimal donor engagement. This individual will also support the day-to-day functions of the donor engagement team by tracking project status and deliverables. Primary Duties: Data Collection & Input * Manage department functions in donor database: * Input donor data * Review, clean, and organize donor records and corresponding data * Pull data for list creation, as needed * Process, track and report memberships and financial contributions in database * Collaborate with Finance team to reconcile and update financial trackers * Process quarterly payments for members * Send tax acknowledgements and thank you letters to donors * Reconcile weekly memberships and send welcome letters, digital membership cards and tax acknowledgements * Collaborate with Systems Team on database validation, testing and implementation of new functionality and provide training / technical assistance to other members of the team Data Analysis and Strategic Reporting * Collaborate with team to identify donor engagement Key Performance Indicators (KPIs) * Develop process / documents for tracking and reporting KPIs * Create and regularly maintain reports, including authentication of results * Collaborate with team to analyze results and apply learnings to future planning initiatives * Generate ad-hoc reports * Independently research, learn, and implement new data collection ideas / reports Project Management * Manage and update workback schedules and follow-up with stakeholders to ensure deadlines are met * Organize meetings and produce follow-up notes / next steps * Assist with preparation of documents and presentations required for internal meetings * Develop and maintain documentation of learned skills and processes for future reference and training purposes * Manage inventory of donor collateral (membership brochures, punch cards, etc) * Assist, as necessary, with event invite lists, managing RSVPs, inputting reserved seating or ticketing needs * Assist with check-in or other on-site needs at events (occasional evening work required) * Other duties as assigned Required Qualifications * A minimum of 3 years of professional experience tracking data * At least 2 years of experience working in Tessitura: donor records, memberships, contributions, lists, dashboards, reports * Proficiency managing and analyzing data in Excel / Google Sheets Required Skills * Strong problem-solving skills and the ability to adapt to changing program requirements * Curiosity and a passion for learning new ideas and skills * Demonstrated ability to self-teach and independently acquire new skills and knowledge * Demonstrated ability to work in a fast-paced, team environment * Exceptionally detail-oriented * Demonstrated enthusiasm for team’s work and passion for film/the arts * Excellent written and verbal communication skills * Ability to engage confidently with donors and customers on the phone and in-person This position is represented by UAW 2110. Please submit a resume and short cover letter by October 31st. The process will include one virtual interview, one in-person interview, and a short performance test.

Job DescriptionSalary: $80,000 - $100,000 Location:Brooklyn/Remote Department: Project Team Reports to: Project Manager Job Summary: My IT Crews clients will require work that falls outside the scope of their standard agreement, often varying in length and complexity. As Project Engineer, you will not only perform professional services based on established policies, procedures, and checklists, but you will also be responsible for designing project work to ensure solutions meet client needs and expectations. You are tasked with upholding best practices, maintaining project integrity, and adhering to budgets and timelines, all while exceeding client expectations. Additionally, youll be accountable for tracking project hours and timelines, identifying tasks that are out of scope and may require change order procedures. Success in this role means consistently delivering projects on time and within budget, and always aiming to surpass client satisfaction benchmarks. Job Responsibilities: Client Onboarding • Lead technical onboarding for new clients, including discovery, documentation, and environment assessments., • Standardize and align client environments with MSP best practices (Active Directory, Azure AD, M365, security baselines, backups, monitoring, etc.)., • Ensure client systems are integrated into ticketing, RMM, and monitoring platforms., • Document and validate environment details in our documentation portal., • Collaborate with AM and Client Success teams to set short- and long-term technical priorities for the new client., • Train client staff on relevant tools, workflows, and best practices., • Design and implement network projects, including upgrades and migrations., • Demonstrate strong technical knowledge of routing, switching, firewalls, VPNs, wireless, and network segmentation., • Assess current environments and identify opportunities for improvement., • Develop detailed migration and upgrade plans aligned with industry best practices., • Oversee all phases of network projectsfrom planning to deployment and post-implementation support., • Ensure solutions are scalable, secure, and meet client requirements. Architectural Design & Review • Service customers by identifying their needs and engineering solutions, alongside the AM., • Provide scopes in a timely manner based on Client Success team priorities., • Evaluate client requirements and design solutions leveraging best-in-class technology., • Prepare detailed project scopes of work (SOW) and cost estimates., • Participate in post-project reviews to improve future proposals., • Develop comprehensive project work plans for all project types, including:, • Phases: Define logical stages of the project., • Tickets & Tasks: Break down deliverables into actionable service tickets and tasks., • Resources: Identify all personnel requirements (on-site engineers, remote resources, vendor coordination)., • Dependencies: Map prerequisites and ensure proper sequencing of tasks., • Checklists: Ensure every step is documented against company standards and client requirements., • Execute projects following approved work plans, checklists, and procedures., • Ensure the delivered solution meets clients business requirements., • Track actual hours vs. budgeted hours and report variances., • Identify and escalate out-of-scope requests requiring change orders., • Maintain clear and accurate project documentation, including ticket notes, diagrams, overall documentation., • Build and enforce standards for client environments based on completed projects., • Track and report on individual and project KPIs, including utilization, error rates, budget adherence, and documentation quality., • Mentor and guide junior engineers during projects., • Lead project teams, including assigning tasks and coordinating onsite resources., • Collaborate with Account Managers, to ensure alignment with client goals., • Provide feedback on recurring problems and process improvement opportunities. What does success look like: Project Engineer KPIs • Billable Utilization: >80%, • Project Error Rate: <3.5%, • Budget Adherence: 90110% of estimated project hours, • On-Time Delivery: 90110% of project timelines, • Documentation Quality: IT Glue score >600, • Work Plan Completion Rate: 100% of projects have a documented work plan (phases, tickets, tasks, resources) prior to kickoff., • Task Assignment Accuracy: 95% of tasks are assigned to the correct resource (onsite vs remote, junior vs senior)., • Dependency Alignment: 95% of work plans correctly capture and sequence dependencies to avoid delays., • Template Utilization: Work plan templates are used and customized for at least 90% of projects, ensuring consistency., • Change Order Capture: Out-of-scope work is identified and documented in the work plan >90% of the time before implementation begins.

Job Description Overview Half the world still lacks access to essential health services, and even in the most advanced systems, outcomes remain uneven while clinicians face mounting pressure. Every inefficiency and preventable error represents a chance to do better: to save lives, restore time to clinicians, and rebuild trust in healthcare. Medical knowledge is doubling every few months, but the supply of expertise cannot keep pace. At Corti, we believe the only scalable way to solve this is to expand access to medical expertise through specialized AI infrastructure. By embedding our platform into the applications and workflows that clinicians and patients rely on, we help eliminate unnecessary administration, prevent diagnostic mistakes, and make healthcare more affordable, accessible, and ultimately more human again. There is no quality healthcare without a quality dialogue and now, no reliable AI without a robust platform. We need you to help us build both. Why Corti? Corti is becoming the premier infrastructure company for healthcare AI. Unlike general purpose players on the market, our models are trained on real-world healthcare data and delivered through modular, accurate and compliant APIs that developers, innovators, and product teams access easily - and most importantly, trust. We focus on the foundation - serving the builders who are reshaping healthcare. From startups rethinking patient flows to enterprises modernizing legacy systems, Corti provides the safe, reliable intelligence they need to innovate at scale. We thrive on the toughest challenges, from making clinical reasoning more reliable to designing infrastructure that meets the highest global standards for safety and trust. If you’re excited by developer-first design, clinical-grade reliability, and shaping the foundation of healthcare’s future - then Corti is the place for you. The Role We’re already expanding our brand-new Activation Team to transform technical potential into clinical impact—faster. Our mission: accelerate technical activation, remove friction, and spark long-term engagement. As a Developer Relations Engineer, you’ll sit at the crossroads of product, engineering, and customer success. You’ll be the catalyst that transforms new signups into thriving, long-term users of our healthcare API infrastructure. Think of yourself as the bridge between first impressions and enduring value—making sure every customer, whether technical or non-technical, gets started with confidence, efficiency, and impact. This role is at the heart of Corti’s customer journey: you’ll build trust, grow utilization, and uncover opportunities that shape the future of healthcare AI. What you’ll be doing * Drive technical onboarding: Own the customer journey from day one, ensuring seamless integration of our API platform and unlocking maximum value for both named accounts as well as users that sign up through our Product Led Growth funnel. * Be the trusted technical partner: Act as the primary point of contact, proactively troubleshoot issues, and collaborate with internal teams to resolve complex API challenges. * Keep the system healthy: Monitor day-to-day activity in our ticketing system, spotting issues before they become blockers. * Strengthen relationships: Drive customer and partner success through discovery calls, strategic support, and technical growth planning * Build knowledge at scale: Create and maintain documentation, guides, and resources that empower customers to solve problems independently. * Drive product adoption: Promote healthy usage and identify opportunities where customers could benefit from expanded services or solutions. * Fuel go-to-market success: Partner with GTM teams to strengthen technical relationships, set realistic expectations, and foster excitement. * Collaborate cross-functionally: Work daily with Product, Engineering, and GTM teams to ensure customer needs translate into product evolution. What you bring * Experience that counts: 3+ years in technical customer success, support, or similar roles—ideally in API or SaaS environments. * Language skills: Fluency in English and another language would be beneficial (e.g. German, French, Spanish etc.) * Technical fluency: Skilled at troubleshooting, with proficiency in at least one programming language (e.g. Python, JavaScript) and a strong understanding of RESTful APIs. * Clear communicator: Able to break down complex technical concepts for both engineers and non-technical stakeholders. * Curious problem-solver: Eager to tackle challenges, remove roadblocks, and learn continuously. * Adaptability: Thrives in ambiguity, comfortable in fast-paced, evolving environments. * Bonus points: A passion for AI, customer experience, and healthcare innovation. Life at Corti * You will be reporting to VP of Customer Experience * The position is full-time and starts as soon as possible. * Offices in New York, Copenhagen and London * Equipment provided by Corti * Hybrid working Ready to dive into the world of Corti? Hit that 'Apply' button, and let's start working together on reshaping the dialogue in healthcare, making a real difference for millions of patient outcomes around the world. 🤝 Bringing in top talent from all backgrounds is crucial in our pursuit to improve the world of healthcare. We encourage applications from all people and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, and/or disability status. At Corti, experience comes in many forms, and we’re passionate about creating teams with a multitude of perspectives! If you believe your experience is close to what we’re looking for but not an exact match, we still hope you’ll consider applying!

Job DescriptionCompany Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description Equinox is seeking a Data Analytics Manager Consultant to join our Data Insights team. As a manager, you will be working closely with the business and broader technology groups on various analytic initiatives. You will also have significant exposure to modern data processing and analytic tools. There is also an opportunity for this position to become full time after 3 - 5 months. RESPONSIBILITIES • Provide data reporting functions to the business and technical community using SQL querying, • Liaise with business and technology partners to build insightful analytical solutions, • Troubleshoot data discrepancies; resolve and articulate them, • Identify areas where operational efficiency can be improved through enhanced automation; implement those enhancements, • Contribute key ideas toward technical solutions/problemsQualifications, • You have a bachelor’s degree with a concentration in MIS / Computer Science / Engineering / Data Science, • You have expertise in SQL Server/ Redshift; 10 out of 10 SQL Ninja analytic capabilities (with 6+ Years hands on experience in SQL), • You have 6+ years working in a data team position with a strong ability to analyze data and perform root cause analysis, • You can extract information from multiple databases using complex query statements and advanced database tools, • You possess strong knowledge of working with high volume transactional data, • You can organize, analyze, and disseminate medium to large amount of information with great attention to detail and accuracy, • You have strong knowledge of analytic tools like Business Objects and Power BI, • You have exposure to Data Warehouse principles and basic understanding of data modeling concepts and methodologies, • You have experience working with structured and semi-structured data (xml, json), • You have experience working with ticketing and project management systems (ServiceNow, Jira), • You can effectively communicate with the team, leadership, and key stakeholders, • You are comfortable creating and giving presentations, • You possess strong documentation and communication skills Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: • We offer competitive salary, benefits, and industry leading commission opportunities for club employees, • Complimentary Club membership Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Job DescriptionAbout Us: OptionMetrics, headquartered in New York, NY. is a dynamic and innovative technology company, a trusted provider of financial information and research derived from the option markets. We are at the forefront of developing solutions that empower businesses. Our commitment to excellence, coupled with a collaborative, forward-thinking culture, has made us the preferred choice for top-tier talent. Our data and analytics models are utilized by over 350 investment banks, hedge funds, asset management firms, and academic institutions globally, solidifying our position as a leader in the industry. We are seeking a Product Support Specialist who understands basic SQL and possesses an affinity for working with data and external clients. You'll interact with clients and assess the issues they may have including the installation of our data. The Product Support Specialist will work in a hybrid capacity in our NYC office. You'll work alongside a team of creative and intelligent individuals, collaborating daily across departments including Data QA and Sales. We're passionate about our mission and the projects we create. We take the long view, emphasizing quality over expediency in all we do. Note: This position requires working on-site at our NYC location in a hybrid capacity.What You'll Do: • Serve as clients' primary point of contact for product/data issues., • Use a ticketing system to prioritize and handle client requests., • Interact directly with end users via email and occasionally over the phone., • Use SQL to research and troubleshoot issues presented by clients and/or internal QA processes., • Ensure resolutions are reached within 24 hours, escalating complex data issues to second level support as needed., • Develop and continuously update knowledge management articles., • Expand your knowledge of SQL, working with large data sets, and options.Skills You'll Need:, • Bachelor’s degree., • 1 – 2 years of experience with product, SaaS, or application support., • 1 – 2 years of experience assisting external clients with troubleshooting technical issues related to the company's product., • 1 – 2 years of experience with SQL., • An understanding of basic networking concepts., • Interest in working with technology. Database knowledge/understanding is a plus., • Ability to thoroughly troubleshoot and articulate issues to client., • Special attention to detail and a willingness to document changes when necessary., • Ability to work well with others.What We Offer:, • A collaborative environment where everyone's input makes a difference, • Paid time off: Vacation, Personal, Sick- days, and Holidays, • Pre-tax commuter benefits (NJT, MTA, etc.) and 401k plan offered

Job Description Our well established, New York City healthcare client is expanding its IT team and is looking for a talented Infosec Technical Architect. This is a direct-hire role with our client and includes a very competitive compensation package along with a benefit program that focuses on the employee well-being. Voted as one of the Best Places to work in IT, these is where you want to be. The chosen candidate will be able to work REMOTELY for the most part but there could be an occasional need to be on-site so they will need to be within a commutable distance to Manhattan. While local candidates are preferred, if you are a great match and have always wanted to live in NYC, let's discuss what is possible. Ideal candidates will be located in NY, CT or PA. My client is looking for a Subject Matter Expert (SME) in Credential or Badge Integration to lead the planning, design, and implementation of secure and scalable ID badge solutions across my clients organization. This role requires deep expertise in identity and access management (IAM), physical security systems, and integration of ID badges with various software and hardware platforms, including access control, HRIS systems, and directory services (e.g., Active Directory). Essential Job Duties: • Act as the lead expert on all matters related to ID badge systems and integration with enterprise systems., • Design and implement secure ID badge issuance workflows, including user onboarding/offboarding., • Integrate ID badges with access control systems (e.g., Lenel, HID, Genetec), HR systems, and identity directories., • Collaborate with cross-functional teams (IT, Security, HR, Facilities) to understand integration needs and ensure end-to-end solutions., • Provide technical guidance and subject matter expertise throughout project lifecycles., • May serve as a Subject Matter Expert and is responsible for design/implementing/ management/maintenance of Web and mobile technologies solutions using web application servers and the operating systems they run on., • May lead the assessment, development, and implementation of evolving mobile strategy and architecture including mobile application management solutions, middleware, databases, and client-side frameworks and applications that encompass native and hybrid mobile applications. Should have as many of the following as possible. • Bachelor's degree in Computer Science/related discipline or related work experience 6-8 years, • 6-8 years of related work experience around Credential or Badge Integration To get a special look you will have... • Major in Computer Science or related discipline, • Experience in secure credential management and public key infrastructure (PKI)., • Background in environments with high security requirements (e.g., government, healthcare, data centers)., • Proven experience (5+ years) in ID badge system implementation and integration., • Strong knowledge of physical access control systems and identity lifecycle management., • Strong understanding of badge technologies (e.g., RFID, smart cards, NFC, QR codes)., • Experience with directory services (e.g., LDAP, Active Directory, Azure AD)., • Experience integrating with HRIS and ticketing systems (e.g., Workday, ServiceNow)., • Familiarity with security compliance standards (e.g., HIPAA, ISO 27001, SOC 2, NIST).

Job DescriptionRedefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment.As an Account Executive, your responsibilities will include: • Implementing strategic sales plans in close collaboration with upper management to hit our new logo sales targets., • Hunting vivenu's target accounts along with our BDRs and pitching our product via the initial call., • Converting initial calls into 2nd meetings at a high rate of success., • Managing multiple stakeholders throughout the sales cycle i.e. User Buyer, Technical Buyer, Economic Buyer, CX., • Building and promoting strong, long-lasting customer relationships by partnering with them and fully understanding their needs and wants., • Closing deals with new clients, further expanding our customer base., • Identifying emerging markets and market shifts, while being fully aware of new products and competition status at all times.What you will need to succeed in this role:, • A Bachelor's Degree or equivalent in Business Administration or a similar field., • 4+ years of B2B SaaS sales experience in high-growth companies, consistently meeting or exceeding targets., • Display the ability to communicate, present and influence credibly and effectively at all levels of the organization., • Show strong organizational skills with a problem-solving attitude., • Show commitment to continuous education through workshops, seminars, and conferences.

Job Description About Us Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. The Flavor Profile A Show Ambassador thrives in high-energy, interactive environments and enjoys performing, engaging with diverse audiences, and creating magical guest experiences. You’ll create a one-of-a-kind guest experience through dynamic performances, meaningful interactions, and playful engagement, while also supporting retail sales, bar & cafe operations, special events and VIP experiences, all in alignment with our culture and values. You bring some customer service experience or transferable skills from roles in hospitality, retail, entertainment, or other experiential industries. You are willing to learn and grow in a unique industry with a creative and performative team. *Seasonal employment is up to six months in duration. However, based on business needs, the season may end at any time within that period. Your Day-to-Day: • Guest Engagement & Performance: Utilize scripted guides and spontaneous performances to bring exhibits to life and create memorable experiences., • Sales Across Key Business Areas: Utilize training and skills to support sales across MOIC’s retail shop, bar and/or cafe, as well as ticketing., • Ice Cream & Treat Delivery (Cross-Trained): Support the Service Team in delivering ice cream and other treats to guests in a quick and efficient manner., • Hospitality & Service: Provide real-time, positive guest support to ensure a positive and enjoyable experience throughout the experience and retail shop., • Event & VIP Setup: Assist with performances and experiences for special events and VIP guests, ensuring high standards of engagement and service., • Collaboration: Partner closely with both Service and Show Teams to create a memorable and cohesive guest experience., • Setup, Clean-Up & Maintenance: Maintain cleanliness and organization throughout the museum to create a welcoming atmosphere for guests., • Perform Other Duties: Take on additional tasks as assigned by leadership. Pay: $18/hr Requirements Necessities • 18 years or older, • Food Handler or ServeSafe certification, • Open availability, including weekends, • Standing and walking on your feet for long periods of time, up to 8 hours, • Team work and ability to effectively function in a high energy environment, • Bend/lift heavy objects of up to 40 pounds Nice to Haves: • Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment., • Entry level sales, inventory or retail management experience The Good Stuff: • Competitive pay and performance bonus, • Employee Assistance Program (EAP), • Employee of the month program, • Ability to grow within the company, • Break room snacks and unlimited ice cream, • Team outings, • Annual performance review and bonus opportunity, • Annual team celebration, Pinkball (“pink-tie” themed and you can bring a date!), • Free entry for self at any MOIC location, • 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets, • 50% off retail products Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Job Description Title: Director of Operations & Security Location: TBD Salary Range: $85,000 - $95,000 per year FLSA Classification: Full-time (35 hours), Exempt Role Summary: The Operations and Security Director works in cooperation and in conjunction with the Site Director and the Director of Social Services. The position ensures the overall operational, safety, and maintenance of the facility. In addition, must cross train the Operations and Security Teams to understand job functions within their designated units. Primary Job Responsibilities/Duties: The Operations and Security Director is responsible for, but not limited to: • Operations:, • Provide the operational supervision of other Directors, • Provide supervision of facility staff, other assigned programs staff, and oversee external vendors, • Cooperate with Site Director to ensure goals are met according to contractual obligations, • Cooperate with senior management for initial/renewal programmatic reports and/or proposals, • Coordinate inventory procurement, control and expenditures procedures, • Coordinate and ensure the implementation of all Occupational Safety and Health Administration (OSHA), DHS, OTDA regulations and guidelines, including Universal Precautions Policies and Procedures, • Identify and ensure adequate and appropriate resources are assigned to program/projects to ensure the program/project design is controlled, and goals are achieved, • Provide 24/7 crisis intervention regarding all aspects of operations-related systems, • Develop operations goals and objectives, and procedures, and implementing changes to existing standards and procedures, • Design preventative/scheduled operations activities, • Manage the collection, presentation, and reporting of operations data, • Maintaining, revising, and updating operations logs, records, and forms, • Managing the facilities inventory and material and supply needs, and overseeing the purchasing process, • Preparing and negotiating service contracts and lease provisions, • Interfacing with labor entities to ensure positive labor relations, • Soliciting bids for all operations-related work by vendors, • Overseeing the internal and external operations-related systems, tests, and inspections, • Performing monthly walk-through to inspect operations at all facilities, including all major building systems, • Ensuring the proper management of the internal work order and ticketing systems, • Ensuring regulatory compliance and that all required licenses and certificates from the Fire Department, Buildings Department, Department of Health, and all other pertinent city and state agencies are current and valid, • Securing licenses needed to operate the facilities legally and safely, and ensuring that all operations staff members maintains their licenses and certifications, • Coordinating and certifying the implementation of all city, state, and federal building codes and industry standards, including Occupational Safety and Health Administration (OSHA) and Universal Precautions Policies and Procedures, • Recruiting, supervising, monitoring, and evaluating directors, managers, and supervisors to ensure they successfully perform routine daily, weekly, and periodic tasks, • Establishing and implementing schedules and work assignments for directors, managers, and supervisors, • Training and coaching directors, managers, and supervisors in supervision, task management, resource management, planning, etc., • Supervising other operations staff members when needed, • Maintaining awareness of new trends and developments in the fields of safety, residential management, maintenance, food service, and housekeeping, and incorporating new developments into the facilities as appropriate, • Conducting, attending, and participating in facility and professional group meetings in order to maintain and improve professional competence, • Maintaining ongoing communication with social services concerning operational issues, • Working diplomatically to solve problems in the facilities, • Maintaining professional appearance and behavior, • Producing, weekly, monthly, quarterly, and annual progress reports, • Address community groups, residents and staff members to explain available services, • Attend staff meetings, serve on committees as required and is culturally and linguistically competent, • Attend professional meetings, educational conferences, and in-service trainings in order to maintain and improve professional competence, • Attending meetings of community groups, and government agencies to explain available services and facilities operations, • Security:, • Developing departmental goals and objectives, and policies and procedures, and implementing changes to existing standards, policies, and procedures, • Provides direct supervision of security personnel, • Managing the collection, presentation, and reporting of data regarding all activities related to safety and/or infractions, • Responsible for reporting incidents, infractions, etc, • Responsible for all record keeping such as, updated logs and accurate record of all safety, security infractions, incidents, etc, • Coordinate security plans with senior management, attends to visitors, residents, and the community in general, • Calls to Police and/or fire department in cases of emergency, such as fire or presence of unauthorized persons, • Coordinates schedule of personnel to ensure appropriate coverage, • Provide and assist with coverage as required to ensure overall safety & security of staff, residents, and visitors, • Responds to staff requests for assistance, • Attend professional meetings, educational conferences, and in-service trainings in order to maintain and improve professional competence, • Provide coverage for other areas as directed/needed Physical Requirements: • Prolonged periods of sitting at a desk and working on a computer., • Ability to sit for extended periods and perform repetitive tasks., • Must be able to lift and carry up to 20 pounds., • Must be able to travel to multiple NYC sites as needed. Work Environment / Schedule Requirements: • Office setting with regular exposure to computer screens and moderate noise levels., • May be required to work shifts, including evenings or night tours and/or Saturdays, Sundays and holidays with holiday pay differential., • This is a full-time, exempt position. While standard business hours are Monday through Friday, 9:00 AM to 5:00 PM, exempt employees are expected to work the hours necessary to effectively fulfill the responsibilities of the position, based on organizational needs, deadlines, or events., • Transitional Housing Program staff are required to continue their shift until relieved by another staff member or authorized to leave by a supervisor. Qualifications: • 5-7 years facilities management experience, preferably in a residential facility, • Baccalaureate degree preferred in facilities management, business administration, or related field, • NYS Security License, • Fire Safety Certification, • Occupational Safety and Health Administration (OSHA) Certification preferred, • NY Valid Driver License, if authorized to drive agency vehicle, • Knowledge of operating related equipment, tools, and materials used in the facility, • Knowledge of city, state, and federal building codes and industry standard, • Proficiency in software applications, including word processing, spreadsheets, and databases, • Commitment to the mission of the NAICA, Inc., • Proven ability to work collaboratively well with diverse groups, • Proven ability to handle multiple tasks effectively under pressure, • Strong organizational skills, detail-oriented, and efficient, • Maturity, integrity, and sound judgment, • Must be able to read, speak, write, and understand English for administrative purposes., • Must pass drug screening to be appointed., • This position may be subject to a series of investigations before and after appointment. Equal Employment Opportunity: NAICA is an equal opportunity employer committed to maintaining a diverse workforce and inclusive work environment. As such, discrimination in any aspect of hiring or employment based upon age, race, creed, color, national origin, sexual orientation, gender identity or expression, religion, military or veteran status, sex, disability (including pregnancy, childbirth, and related medical conditions), or other applicable legally protected characteristics is strictly prohibited. Applicants of all backgrounds and experiences are encouraged to apply. NAICA will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state, and local laws, rules, and regulations. NAICA also offers reasonable accommodations as required by applicable federal, state, and/or local laws. Applicants seeking an accommodation for any part of the application or interview process should contact Human Resources by sending an email to with the Subject “Reasonable Accommodation Request.” NAICA Offers a competitive benefits package that includes: • Comprehensive Health, Dental and Vision Benefits for full-time employees, • 403(b) Retirement Savings Plans, • Loan Forgiveness Programs for eligible employees, • Paid Holidays and Vacation, • Paid Time-off, • Vol Life Insurance and AD&D, • Term Life and AD&D insurance, • Long Term Disability, • Employee Assistance Program support (EAP), • Commuter Benefits Program, • Aflac: Short-Term Disability, CA, Accident and Hospital, • Employee Discount Program False Statements: Misrepresentation of your experience, skills, or education, or submission of false/fraudulent information or documentation during the application process may result in the rejection of your application or termination of your employment. At-Will Employment Disclaimer: While we sincerely hope to form a long and mutually beneficial relationship, please note that NAICA is an at-will employer. Under these terms, employment is subject to termination at any time, without notice and with or without cause, at the discretion of the organization.

Job DescriptionRedefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment.As a Senior Account Executive, your responsibilities will include: • Helping us meet our customer acquisition and revenue growth targets and implement strategic sales plans in close collaboration with upper management., • Hunting vivenu's target accounts along with our BDRs and pitching our product via the initial call., • Converting initial calls into 2nd meetings at a high rate of success., • Managing multiple stakeholders throughout the sales cycle i.e. User Buyer, Technical Buyer, Economic Buyer, CX., • Building and promoting strong, long-lasting customer relationships by partnering with them and fully understanding their needs and wants., • Closing deals with new clients, further expanding our customer base., • Identifying emerging markets and market shifts, while being fully aware of new products and competition status at all times.What you will need to succeed in this role:, • A Bachelor's Degree or equivalent in Business Administration or a similar field., • 7+ years of B2B SaaS sales experience in high-growth companies, consistently meeting or exceeding targets., • Experience selling a mission-critical product/solution., • Display the ability to communicate, present, and influence credibly and effectively at all levels of the organization., • Show strong organizational skills with a problem-solving attitude.

Job Description SERVICE & SUPPORT MANAGER – BANKING - FINANCE United Staffing Solutions, a leader in the staffing industry, is currently seeking an experienced Banker for a well-established bank in the New York City Area. This Service & Support Manager will be responsible for overseeing the bank’s internal service and support function. Salary: $103,400 – $120,000 depending on experience. Excellent Benefits Package. Hours: Monday-Thursday 9am-4pm, Friday 9am-6pm, flexibility required if needed to work on some weekends. Responsibilities for the Service & Support Manager: · Oversee companywide operational training programs · Offer coaching, motivation and skill development to staff · Work with Operations, IT, Compliance, and other departments to resolve issues, implement improvements · Lead and manage the service and support team · Provide cross-functional support to other areas of the bank and department · Perform annual performance reviews · Assure adherence to bank policies and procedures Requirements for the Service & Support Manager: · Bachelor’s Degree or equivalent in Business, Finance, or related field · Minimum of 5 years of experience in retail banking, banking operations or call center · Minimum of 2 years of experience in a supervisory or leadership role · Occasional travel to other locations as needed · Excellent leadership, coaching, and interpersonal skills · Proficiency in MS Office Suite, core banking systems, and case management/ticketing systems · Knowledge of retail bank products, services, and related operating procedures · Familiarity with banking regulations, and compliance requirements · Excellent verbal and written communication skills · Must be able to supply 3 employment references Company DescriptionAt United Staffing Solutions: We match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are: Our core values include: The values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.At United Staffing Solutions:\r\n\r\nWe match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are:\r\n\r\nOur core values include:\r\n\r\nThe values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. To scale the reach and reliability of our inventory platform, we're hiring a Senior Product Manager to join our Direct Issuance team and lead the charge on inventory access: integrating directly with ingesting supply from a variety of systems and enabling intelligent discovery and fulfillment through proprietary workflows and AI. About the Direct Issuance Team: Direct Issuance is building the future of event ticketing at StubHub – one where venues, promoters, and teams can seamlessly access millions of fans through StubHub's distribution. Fans want direct access to the content they love; event organizers want to reach loyal and new fans where they are. In Direct Issuance, we're creating the technology that makes this connection smooth and intelligent for event organizers across the globe. This role will own the core systems that enable DI to scale: • Integrations with external ticketing partners, • Dynamic inventory discovery through agentic tools, • Define and execute the product strategy for inventory access within Direct Issuance – balancing immediate delivery needs with delivering the systems that allow us to move at an ever-accelerating pace., • Drive partner integrations across a variety of systems – working closely with external stakeholders, internal engineering, and operations to stand up supply and fulfillment capabilities quickly., • Develop intelligent ingestion pipelines that enable structured, scalable, and accurate supply aggregation and activation., • Build agentic systems that automate actions through autonomous workflows, enabling self-service execution at scale., • Partner across the business to ensure the systems work in practice – not just in theory. You'll be expected to dig in hands-on, debug and resolve, and design for scale., • 5+ years of product management experience, with a proven track record of owning backend platforms, integrations, or inventory systems in high-complexity environments., • Strong technical fluency – enough to contribute in architecture discussions and plan for scalable systems with engineering counterparts., • Operated in fast-moving, ops-heavy, or early-stage product areas where success depends on building the right scaffolding quickly., • Delivered results through external partnerships and internal cross-functional collaboration, including resolving ambiguity, aligning goals, and navigating trade-offs., • Demonstrated analytical strength – you know how to self-serve data, assess platform performance, and root-cause issues., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.