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Job Description ABOUT US SINE Digital is a global leader in media, technology, and insights for the live entertainment industry. With offices in London and New York, we partner with world-class cultural institutions and global brands to drive digital and AI transformation, delivering data-led marketing strategies that maximise ticket sales, elevate brand awareness, and deepen audience engagement. Our clients include many of the most iconic productions in the West End and on Broadway, alongside some of the world’s foremost cultural organisations such as The Royal Ballet & Opera (formerly the Royal Opera House), Nederlander Theatres, LW Theatres, LW Tickets, and The Royal Court. ABOUT THE ROLE The Account Director will lead the digital strategy and client relationships for a portfolio of touring and theatrical productions, including Broadway, Off-Broadway, and national tours. This role combines strategic leadership with hands-on campaign management, ensuring optimal media performance across all channels. The Account Director will collaborate closely with internal teams to align media strategies with client objectives and oversee the performance of the media team and external vendors. RESPONSIBILITIES Client Strategy & Relationship Management • Own the full digital strategy for assigned accounts, • Act as lead client point of contact, understand their goals (ticket sales, awareness, audience development etc.), translate production needs into media strategy and deliverables. Media & Campaign Oversight • Oversee media plans across channels (search, social, programmatic, etc.), ensuring budgets are allocated efficiently., • Monitor campaign performance and identify opportunities for improvement; proactively make recommendations (creative, targeting, channel mix). Team Leadership & Collaboration • Manage a direct report (Account Manager), by setting clear expectations, giving helpful feedback, and encouraging a positive, collaborative work environment, • Effectively oversee and mentor team members, ensuring workloads are sufficiently monitored & prioritised to ensure deadlines are met, • Provide cross-channel/dotted-line leadership over teams including Media Director, Search Manager, Paid Social Manager, Programmatic Manager, Data & Insights Analyst. Ensure collaboration, alignment and quality delivery. Budget Ownership & Reconciliation • Own the media budget per account, track spend vs plan, ensure reconciliation of costs, manage any discrepancies. Ensure billing is accurate and delivered on time. Performance Analysis & Optimization • Utilize data and insights to measure success, generate reports, and iterate on strategy, • Work with internal Data & Insights function to develop hypotheses, test, and scale high-impact tactics. Production & Market Insight • Experience: 7-10+ years in digital marketing / agency environment; must have proven track record in leading accounts, • Preferred industry: Prior experience in live entertainment / performing arts / theatre marketing is highly preferred, • Channel familiarity: Deep experience with Meta (Facebook/Instagram), TikTok, Google Ads, DV360, paid social, programmatic. Familiarity with ticketing platforms (TicketMaster etc.), live event promotion, and analytics (Google Analytics etc.), • Leadership & Team Management: Demonstrated ability to manage multiple teams / functions, balancing direct report oversight and cross-functional influence, • Communication & Client Management: Strong at building relationships, presenting strategy, negotiating scope/budgets, managing client expectations, • Organizational Skills: Ability to manage up to 5 accounts simultaneously, each with its own campaigns, budget, calendar/touring schedule. WHAT WE’RE LOOKING FOR • A strategic thinker who can translate client goals into measurable, high-performing digital campaigns, • Proven leadership experience managing multi-channel digital marketing teams in a fast-paced agency environment, • Strong client-facing skills, with the ability to clearly communicate strategy, performance, and recommendations, • Deep knowledge of digital media platforms (Meta, TikTok, Google Ads, DV360, programmatic, CTV) and analytics tools, • Experience with ticketing platforms such as Telecharge, AudienceView, TicketMaster and Nliven preferred, • Passion for live entertainment and performing arts, with familiarity in ticketing and audience engagement trends, • Highly organized, detail-oriented, and able to manage multiple campaigns and stakeholders simultaneously, • A competitive salary between $101,000 - $122,000, commensurate with experience, • 24 days PTO per calendar year, which will increase with length of service at one additional day per year, capped at 3 days, (plus extra time off over the Christmas period), • 3pm finish on a Friday, • Access to 401(K) Retirement Plan, • Access to Company subsidised healthcare and dental care, • Remote working with equipment allowance, • An abundance of free tickets to live events, • Structured personal development, a customised training programme and opportunities to attend industry conferences. At SINE Digital, we’re committed to creating a workplace where people feel respected, valued, and empowered to thrive - just as they are. We believe that diverse perspectives and lived experiences are key to driving innovation, and we’re proud to be an equal opportunity employer. Inclusion is more than a policy, it’s part of our culture. We welcome talent from all backgrounds, regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or any other characteristic. If you require any adjustments or support during the recruitment process, let us know at - we’re here to ensure you have what you need to show up as your best self.

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role The Automation and Personalization Lead will define and drive the strategy for marketing automation and applied machine learning at Gametime. Focused on CRM and SEM channels, this cross-functional role will partner with marketing, analytics, and engineering to develop and deploy ML-powered systems that improve targeting, enable personalization, and increase efficiency across campaigns. You will work across the entire lifecycle of ML application—from strategy and ideation through to model deployment and measurement. Your work will shape how fans are engaged, retained, and reactivated through intelligent, automated, and highly personalized marketing. Key Responsibilities • Partner with CRM and paid marketing teams to identify opportunities for automation, advanced audience segmentation, and predictive targeting., • Design and implement machine learning models to support marketing use cases including churn prevention, LTV forecasting, and event affinity scoring., • Enable personalization at scale through dynamic content optimization, send-time optimization, and cross-channel orchestration., • Drive SEM innovation by operationalizing ML-based bidding, keyword optimization, and creative testing strategies., • Lead adoption of advanced automation capabilities across ad platforms including Google, Meta, and programmatic systems., • Partner with Engineering and Analytics to ensure the right data infrastructure, pipelines, and experimentation frameworks are in place to support automation., • Own the roadmap for ML and marketing automation, aligning it with company growth goals and marketing priorities., • Serve as the primary bridge between marketing stakeholders and technical teams, ensuring solutions are business-relevant and measurable., • Champion best practices in experimentation, incrementality measurement, and performance monitoring for ML models. Key Competencies • Deep understanding of applied machine learning and its application in real-world marketing scenarios., • Experience working cross-functionally across Marketing, Analytics, and Engineering teams., • Strong program and project management skills; able to lead end-to-end initiatives and deliver results., • Comfortable navigating ambiguity and building new capabilities from the ground up., • Exceptional communication and stakeholder management skills., • Analytical mindset with a strong grasp of experimentation, testing, and measurement methodologies., • Passion for building smarter, more relevant customer experiences through data and technology. Requirements • 6+ years of experience in data science, marketing technology, or performance marketing roles., • 2+ years in a lead or strategic capacity, managing cross-functional initiatives., • Proven success deploying ML or automation in CRM, paid media, or personalization use cases., • Hands-on experience with ad platforms (Google Ads, Meta, programmatic) and CRM/marketing automation tools (e.g., Braze, Iterable, Salesforce Marketing Cloud)., • Experience building and deploying machine learning systems in production environments., • Strong understanding of marketing KPIs, campaign structure, and customer lifecycle strategy. Nice to Haves • Experience with experimentation platforms (e.g., Google Ads Experiments) and causal inference methods., • Familiarity with app-based attribution, SKAN, and incrementality measurement., • Background in ticketing, marketplaces, e-commerce, or other high-frequency transactional industries., • Familiarity with marketing cloud technologies, data infrastructure, or feature store design. Why Gametime This role is a rare opportunity to drive innovation at the intersection of marketing and machine learning. You'll own the roadmap for automation and personalization across two of Gametime's most critical marketing channels. With full visibility into the impact of your work—from model performance to revenue outcomes—you'll help shape the future of growth at Gametime. If you're excited by high-leverage problems, real-world ML application, and measurable business impact, this is your role. What We can Offer: • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs

Global retailer (based in NYC) is looking for a Director of IT. Role Overview As the Director of IT you will be leading and implementing IT strategy, managing the IT department and staff, and overseeing infrastructure, security, and budgets. Key responsibilities are aligning technology with business objectives, ensuring cybersecurity and compliance, and managing hardware, software, and vendor relationships. You will be responsible for managing technical support, and reporting on IT performance to executive leadership. Qualifications Education: Bachelor’s degree preferred Required experience: 5+ years directly managing IT Support professionals including IT Support leaders/managers. Technical skills / abilities: • Full understanding of MS Office Suite/0365/Active Directory troubleshooting. ServiceNow ticketing system, Windows Servers and Cisco Networking protocalls. Personal skills • Excellent written and verbal communication skills., • Strong problem-solving skills and working knowledge of project management tasks., • Ability to work in a diverse, dynamic environment and effectively collaborate across teams., • Exceptional people skills with demonstrated ability to work with both a technical and functional audience.

Title: Desktop support Consultant-L1 (Evening Shift) Located: Brooklyn, NY-Onsite Duration: 3 months, potentially longer Visa: Independent only (Mon-Thurs 11am -8pm EST and Saturday 9am -3pm EST) 06-3 years experience required JOB DESCRIPTION: • L1 desktop support, • ServiceNow/Ticketing, • Troubleshooting and Password reset, • Office 365 Nice to have but not mandatory:- • Knowledge or Experience of Epic Software, • Hospital/Healthcare background

Job Description Salary: $85,000/Yr-$90,000/Yr Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career. Job Summary What This Job Involves This is an internal client facing role that provides the opportunity to combine your passion for delivering a high level of service, with excellent people skills, and an enthusiasm for getting issues resolved quickly to enhance the on-site experience for employees. You will serve as oversight for the Employee Experience Coordinators, who are the first point of contact and the go-to for staff information and inquiries. The Workplace Experience Ambassador’s primary responsibility will be providing support to employees who work in a flexible (shared) desk environment an support move coordination. This role will ensure employees have a safe, comfortable, and functional workspace. They will be responsible for the daily oversight of the fabric and maintenance of the floor space, achieved through face-to-face engagement, proactive communication, effective time management, and exceptional customer service. Ambassadors ensure that a seamless, consistent level of service is provided at every user touchpoint from the employees’ arrival on site to their end of the day departure. The WEX Ambassador will consistently deliver a high level of customer service in a fast-paced environment and requires the ability to stay calm and focused when working with other teams to resolve issues. The Manager role will be responsible for managing the day-to-day activities of the Ambassador(s), ensuring all tasks are being completed in a timely & efficient manner, while also managing their own assigned Coordinator duties. In addition, the Manager will manage the reporting workstream for tasks, providing weekly reports on service levels, ticket activities, client interactions, and other relevant data points. Key responsibilities: Managerial duties -Manage the day-to-day activities of the Workplace Experience Ambassador ensuring a robust portfolio of tasks that are being completed in a timely & efficient manner. -Provide weekly reports of key metrics and data points representing the tasks completed and associated service level KPIs. -Manage the weekly visitor report, reviewing for key information and assigning greeting duties for the clients. -Act as the first point of escalation when an issue arises. -Provide support when needed for the GEC & Trader population. Support flexible desking More than half of internal clients will be moving to a flexible desking arrangement requiring the booking of a desk in lieu of a permanently assigned workspace. To facilitate this process, Workplace Experience Ambassadors will: -Assist employees at on-site arrival for desk check-in and provide further training on the online reservation system (browser & app versions). Provide guidance on resolution of technical issues through referrals to user guides, training materials, and the tech hub. -Regularly walk the site throughout the day whilst being available to support employee requests raised during the walkaround. -Ensure there are available supplies of items such as headsets and technology cables to support staff if they have forgotten to bring in their own. -Ensure all issues are logged and reported through the appropriate ticketing system; take ownership for effective follow up and resolution to the issue. -Provide support with allocating storage for employees and assist with missing personal items and equipment. -Monitor employee adherence to workplace policies, including desk check-in, clear desk policy, neighborhood seating, etc. and work to resolve issues with employee compliance. -Solicit feedback on the flex seating experience and communicate to the appropriate team. Long Description Support employees’ requests for assistance with technology -Monitor & analyze data for issue trends. Work with Facilities Management and the tech teams to look for effective resolutions to prevent further occurrences of the same issue. -Identify and report any issues with the desk booking process, including system data accuracy, to the Facilities Management team. -Build positive and productive relationships that cultivate a high level of trust in the Ambassadors ability to get issues resolved quickly across all levels of stakeholders. -Support all customer inquiries and issues with a tactful and confidential approach. -Follow all company policies and procedures. Support overall site wellness -Proactively identify potential risks related to general condition of the floor, specific workspaces, and technology to minimize complaints being received. Health & Safety related matters would require immediate escalation for remediation. -Liaise and work collaboratively in a positive and productive ‘one-goal’ approach across departments and building vendor teams to support issues to be resolved in a timely manner. -Visibly engage with employees to be a known presence in the workplace, recognized for having a ‘can-do’ helpful and approachable attitude. Support Move coordination -Organize a phased move of (X) employees across different floors to the building, ensuring minimal disruption to operations. -Create a detailed move schedule by department. -Work with IT and Facilities to set up new workstations before move day. -Communicate timelines and packing instructions to staff weekly. -Conduct pre- and post-move walkthroughs to ensure readiness and resolve issues. Serve as internal concierge -Monitor travel reports for pre-arrival preparation of intra-office visitors; assist with logistical arrangements and provide on-site support upon arrival. -Develop & maintain service relationships to fulfil the needs of employees. -Provide information regarding the Hudson Yards community including directions, attractions, shopping, dining, and nightlife. Skills required -Flexible and willing attitude and enjoys being part of a team. -Inquisitive mind-set that takes pleasure with investigating issues to get them resolved quickly. -Ability to quickly establish positive and productive relationships with colleagues, building vendors, and the firms’ employees. -Passionate about great customer service and ensuring employees / visitors have a positive experience when in the office. -Proactive and confident to make reasonable suggestions for where WEX & Tech improvements may be achieved. -Possess the energy and focus to reach success. -Must have a positive attitude with the ability to remain flexible and patient in high-pressure scenarios. Qualifications Prior experience in hospitality, tourism, or retail customer service roles. -Basic knowledge of Microsoft Office Suite (Excel, Word, and PowerPoint). -Excellent verbal and written communication skills. -Stellar problem-solving and critical thinking skills. -Excellent organizational and multitasking skills. Apply to Rapport today! Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Rapport maintains a drug-free workplace. Associates in Rapport are offered many fantastic benefits. • Medical, • Dental, • Vision, • Life Insurance/ AD, • Disability Insurance, • Retirement Plan, • Paid Time Off, • Holiday Time Off (varies by site/state), • Associate Shopping Program, • Health and Wellness Programs, • Discount Marketplace, • Identity Theft Protection, • Pet Insurance, • Commuter Benefits, • Employee Assistance Program, • Flexible Spending Accounts (FSAs), • Paid Parental Leave Req ID: 1478970 Rapport a specialized division of FLIK Hospitality Group

Expertise in desktop/laptop imaging, configuration, and deployment. Experience with scripting (PowerShell, VBScript, Batch) to automate desktop tasks. Familiarity with ServiceNow, Remedy, Zendesk, or other IT ticketing systems.

Job Description As a vital part of the Visitor Services team, the Part Time Visitor Services Ambassador, Floor provides the first impression and the last interaction for visiting guests. The Visitor Services Ambassador maintains and ensures each visitor receives the highest level of customer service set forth by museum practices. This position plays a vital role curating a visitor’s experience by attentively listening, expertly guiding and accurately communicating requested information. The Visitor Services Ambassador will serve as the Museum’s leading representative by demonstrating exceptional customer service skills with a positive attitude and engaging demeanor. By displaying a confident and strong work ethic, the Ambassador will support the entire Visitor Services team as they provide a united enthusiasm for the Museum experience. Their professional and courteous actions will assist the Museum in exceeding the visitor’s expectations by performing the following duties:  Supports all areas of the frontline and public spaces of the museum as directed, including general admission ticketing, reception and information, exhibit flow, audio guide operations, group operations, membership and special events.  Provides a high level of customer service by engaging guests, answering questions, resolving problems and/or referring more difficult problems to a supervisor as necessary to ensure a wonderful experience.  Actively seeks out and engage guests in conversation, using strategies which may include inquiry, personalizing experiences and appropriate humor to provide exceptional guest experiences.  Maintains up-to-date knowledge of daily Museum exhibits, programming, membership benefits, events and operational changes.  Communicates Museum policies and offerings; recommends museum itineraries to visitors.  Provides facts and historical information about museum, ships, equipment, and artifacts, pointing out features of interest and answering questions.  Clearly communicates the mission and message of the Intrepid Museum to guests.  Ushers guests through assigned indoor or outdoor area insuring a smooth, swift flow of traffic.  Move/position barricades and stanchions for crowd control as needed.  Ensures safety and well-being of our Museum guests.  Ensures cleanliness of assigned area, performing general picking up of garbage and informing supervisor of need for additional cleaning.  Coordinate with volunteers, educators, and other Museum staff to provide the best visitor experience.  Attend regular mandatory training sessions.  Performs other duties as required or directed by management. The ideal candidate will have a high school diploma or general education degree (GED). One (1) year or more of related customer service experience in ticketing, crowd control, admissions and interpretation, preferably in an attraction or museum setting. Ability and comfort in speaking in public and directing individuals or groups, express ideas clearly and present information effectively to museum guests, exhibit good judgement, and be able to resolve guest issues independently. Strong attention to detail and organizational skills with the ability to prioritize. Ability to follow direction and adjust to changing policies and procedures, memorize historical and technical information. Must be able to work a flexible schedule, including holidays, evening and weekend days. Fluency in multiple languages is a plus. We offer a competitive salary, and the opportunity to be a part of a very rewarding time in the Museum’s history! Intrepid realizes that it is rare an applicant meets 100% of the qualifications for a given role. If much of this job description describes you, then we encouraged you to apply. The Intrepid Sea, Air & Space Museum is an equal opportunity employer.

Job Description Original X Productions are the operators of worldwide location based entertainment experiences including The FRIENDSTM Experience, The Office Experience, Harry Potter – Magic at Play, and Hershey Super Sweet Adventure. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. Job Summary: OGX is seeking Guest Experience Team Members to guide Guests through the experience from entry to exit. Responsibilities include greeting Guests, selling tickets, getting Guests excited for the experience, organizing queues, taking photos, and answering questions. The ideal candidate thrives in a fast-paced environment and can project a positive and welcoming image to visitors. This P/T position pays $19.00 per hour. Responsibilities: • Greet and welcome all Guests, providing direction to them and engaging in friendly conversation, • Provide a memorable experience for Guests with a positive and hospitable attitude, • Assist Guests in queueing up for their time-based experience, • Sell tickets to guests in standby line, • Scan tickets and handle any technical difficulties, • Staff photo locations throughout the experience to assist Guests in taking photos, • Direct Guests through the exhibit and maintain traffic flow and line control, • Share fun facts and trivia about the exhibit with Guests, • Answer questions about the experience, • Handle payments quickly and accurately, • Must be fully vaccinated against Covid-19, • Must be able remain in a standing, stationary position more than 75% of the time, • Must be able to work a minimum of three shifts, one of which must be a weekend day, • Must be able to move about inside the exhibit space, • Regularly operates audio and video equipment, • Must be able to verbally communicate to a variety of audiences and facilitate internal and external group discussions, • Reliable, energetic, proactive team player with a positive attitude, • Strong communication skills, • Ability to comply with instructions, • High school diploma (or equivalent), • Previous guest facing experience preferred, • Previous customer service and/or cash handling experience preferred, • Experience using a ticketing system preferred, • Flexible Schedule Powered by JazzHR Fy7B4c8IMJ

About the Company Flow aims to create a superior living environment that enhances the lives of our residents and communities by developing, acquiring, owning, and managing multifamily apartment buildings and the services and technology inside those buildings. Fulfilling our mission will require an exceptional group of people whose collective output is greater than the sum of its individual parts. Our team members are energized by the opportunity to impact our residents’ lives in meaningful ways. They are bold and creatively ambitious, driven by relentlessly high standards, act with a sense of urgency and accountability, and always, above all, operate with integrity, loyalty, and trust. About the Role Fol Management LLC d/b/a Flow seeks Backend Developer in NY, NY to develop and maintain backend APIs and event-driven systems using GoLang (Gin), Kotlin (Micronaut), and NATS. Integrate with third-party services and deploy on AWS/GCP. Require experience building API-based applications for financial services, Proficient in Kotlin and Golang, Good knowledge of web environment, API designs, HTTP, REST, Working knowledge of AWS Lambda, AWS S3, AWS DocumentDB and AWS CloudWatch, Working knowledge of Google Cloud Platform (GCP) resources including Google Cloud Functions, Google Secret Manager and Google Kubernetes Engine, Understanding of user authentication and authorization, Understanding Digital Payments technology and workflows including cards, ACH, invoicing, and billing, Working knowledge of code version control tools alongside ticketing and pipeline systems such as Git, BitBucket, and Jira, Experience writing automated tests and documenting codebase. $95493/p.a \n \n Benefits • Comprehensive benefits package (Medical / Dental / Vision / Disability / Life), • Paid time off and 13 paid holidays, • 401(k) retirement plan, • Healthcare and Dependent Care Flexible Spending Accounts (FSAs), • Access to HSA-compatible plans, • Pre-tax commuter benefits, • Employee Assistance Program (EAP), free therapy through SpringHealth, acupuncture, and other wellness offerings Flow is proud to be an equal opportunity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran status any other characteristic protected by federal, state or local law. In addition, we provide reasonable accommodation for qualified individuals with disabilities.

Job Description This position is 50% work from home and 50% work in the field. As a Field Engineering Technician you will be responsible for: Providing clients with advanced on-site troubleshooting and on-site installation & removal of equipment Using our ticketing system to work on and resolve helpdesk Tickets & service requests. Communicate to the client the status of their ticket every step of the way, notify them of any changes or issues. Delight clients with a friendly, quick and helpful experience. Make sure that client documentation is well maintained. Identify, communicate and mitigate potential risks. Submit Timesheets Company DescriptionPachyderm Consulting has been managing IT networks and infrastructure since 1997. And, as the challenges of computing, office technology, and IT security continue to grow, so does our passion for providing IT solutions and services. Our client-driven mission is to make sure your technology does what your business needs it to do. We enable you to maximize the benefits of Information Technology by delivering cost-effective, customized solutions with as much, or as little, human support as you need. We Tame Technology. So you don’t have to.Pachyderm Consulting has been managing IT networks and infrastructure since 1997. And, as the challenges of computing, office technology, and IT security continue to grow, so does our passion for providing IT solutions and services.\r\n\r\nOur client-driven mission is to make sure your technology does what your business needs it to do. We enable you to maximize the benefits of Information Technology by delivering cost-effective, customized solutions with as much, or as little, human support as you need. \r\n\r\nWe Tame Technology. So you don’t have to.

Job DescriptionCustomer Service Agent Location: Brooklyn, NY Job Type: Full-Time& About the Role We are seeking a dedicated and enthusiastic Customer Service Agent to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers—helping them navigate questions, products, services, or general support needs. You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations. Key Responsibilities * Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner. * Assist with product or service information, explaining features, pricing, and policies clearly. * Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments. * Process payments, orders, account updates, or returns (if applicable). * Maintain accurate records of customer interactions within the CRM or ticketing system. * Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks. * Maintain a clean, organized, and welcoming environment for customers. * Follow company guidelines, policies, and scripts to ensure consistency and compliance. * Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction. Qualifications * Excellent verbal communication and interpersonal skills. * Ability to stay calm and professional in fast-paced or high-volume environments. * Strong problem-solving abilities with attention to detail. * Basic computer literacy, including navigating systems, typing, or updating records. * Dependable, punctual, and committed to teamwork. * Prior customer service, retail, hospitality, or call center experience is helpful but not required—training is provided. Who Succeeds in This Role This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You’ll thrive here if you’re positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you’re starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience. &

Job DescriptionThe Foundation and Government Relations Coordinator is vital to the Met’s cultivation and stewardship of support from foundation and government entities. The coordinator prepares grant reports, assists in writing select solicitations, gathers supplemental materials, maintains solicitation and report calendars, and executes other tasks across the Foundation and Government relations spectrum. The coordinator oversees database records, maintains expense and revenue spreadsheets, manages mailing lists and RSVPs for cultivation events, and interfaces with donors while assisting with ticketing and miscellaneous requests. The coordinator will also provide administrative support to other staff members, as needed. Primary Responsibilities • Support Director, Foundation and Government Relations with drafting grant reports, select proposals, presentations, acknowledgements, and other correspondence for funders., • Coordinate the collection and preparation of supplemental materials and required attachments for funders, working with departments across the Met such as Finance, Education, and Marketing to secure information and ensure accuracy., • Conduct prospect research for general operating support and program-specific funding, focusing on foundations and government entities., • Complete all foundation, government, and special project income booking with Finance Department, and manage contribution tracking and acknowledgements., • Manage solicitation and report tracking spreadsheets., • Prepare documents that support department-wide solicitation, such as overviews of the Laffont Competition, Lindemann Young Artist Development Program, education initiatives, Met Opera Orchestra tour, and the New York Season., • Manage fulfillment of foundation, government, and special project funder benefits, including the annual distribution of benefit packs and other season materials., • Work directly with donors to assist with ticketing exchanges and requests, • Be responsible forreviewing all internal marketing pieces circulated for approval, including Season Book, Playbill, Met Titles, Production Cast Sheets, Opera News Broadcast pages, Live in HD and Broadcast Guide, Press Releases, etc., • Manage departmental ‘Standard Operating Procedures’ documents., • Utilize Tessitura to create invitation lists for special programs for institutional funders., • Assist with coordinating regular cultivation activities and events, including invitation mailings, confirming guests, vouchering/delivering tickets, making dinner reservations, etc. Be available occasionally to assist with broader development department events such as Patron Weekend and galas., • Manage expense tracking and updating database records., • Provide occasional administrative support to Corporate Relations and Individual Giving teams. Skills and Qualifications, • 2 or more years of related experience, • Undergraduate degree, • Meticulous attention to detail is essential, • Strong interpersonal and communication skills, • Superior writing skills, with the ability craft a narrative using clear, concise, and error-free language, • Strong computer skills, including proficiency in Microsoft suite (Word, Excel, Powerpoint); knowledge of Tessitura is preferred, • Knowledge of opera is preferred but not required Characteristics of a Strong Candidate, • Collaborative, • Self-Starter, • Curious, • Ambitious, • Resourceful, • Proactive, • Highly Organized, • Efficient

Job DescriptionRedefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment. No open job fitting your profile but you're ready to join the vivenu Powerhouse? We might not have your perfect position listed right now, but we’re always looking for outstanding individuals ready to help shape the future of live entertainment technology.Join our prestigious talent pool to stay in the loop with insider updates, early access to new job openings, and exclusive insights into life at vivenu. If you’re driven by purpose, thrive in a fast-paced environment, and want to work with amazing colleagues to reshape an industry — we want to hear from you! Just apply to register by submitting your CV or sharing your LinkedIn URL. We’ll reach out when a role matches your skills, ambition, and passion.Why join vivenu? Live Entertainment TechPlay a mission-critical role for global brands, redefining fan experiences from festivals to major sports events. Here, you’re part of the business of fun — powered by cutting-edge technology that brings moments to life for millions. Sustainable GrowthWe scale sustainably on a profitable, VC-backed foundation with true product-market fit. This means continuous investment in our people, products, and long-term vision. Top-tier TeamCollaborate with over 160 dedicated professionals, including leaders from Google, Slack, and Salesforce. Together, we’re shaping the future of live entertainment technology, one decision at a time. Global DNAWe’re a diverse, merit-driven team spread across six global offices. Talent and impact are what matter here — not hierarchy or background. Fast Growing, in All AspectsSifted consistently ranks us among the fastest-growing scale-ups in Europe. We’re driven by daily learning, shared wins, and collective growth. Next-Gen Leaders & InsightsWork alongside some of tech’s brightest minds — from Forbes 30 Under 30 founders to Executive of the Year award winners. At vivenu, you’ll help set the standard for the ticketing industry’s future. vivenu Inclusion StatementAt vivenu, we believe our people define our success – and that we win with bold, diverse minds. The strongest teams are built on different perspectives, experiences, and voices. We’re committed to creating a workplace where everyone feels empowered to contribute, grow, and thrive to shape the future of live entertainment globally. Check out our mission statement and corporate values here. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Reports to: Chief Operating Officer With a projected 1,000 cafes in the United States by 2030, Paris Baguette is one of the fastest-growing neighborhood bakery cafés in the world. Our vision is to reestablish the neighborhood bakery café as the heart of the community around the world. Paris Baguette’s mission is to bring expertly crafted baked and brewed goods through a warm and welcoming bakery café experience that delivers joy to everyone. If you are someone who has heart, wants to spread joy, nourish community and is ready to rise to the occasion, we are looking for you to join our growing team! WHAT WE ARE HUNGRY FOR The Guest Experience Manager is the voice of Paris Baguette’s hospitality. As Guest Service Manager you are responsible for monitoring, analyzing, and responding to guest feedback across all platforms including online reviews, third-party delivery sites, rewards and customer service channels. The ideal candidate is a proactive communicator who blends empathy with brand consistency, turning feedback into meaningful insights that drive operational improvement and guest loyalty. The ideal candidate will contribute to our vision to re-establish the neighborhood bakery café as the heart of the community around the world. KNOWLEDGE AND RESPONSIBILITIES • Monitor and respond to guest feedback across Paris Baguette’s guest feedback platform (Chatmeter) and Rewards platform (Punchh) as well as third-party delivery platforms in a timely, brand-aligned manner., • Manage guest service inboxes “contact us@ and rewards@” and ticketing systems for corporate and franchised locations., • Monitor corporate call-line for guest inquiries and respond to or filter to appropriate departments., • Craft personalized, professional, and empathetic responses to both positive and negative reviews that reinforce Paris Baguette’s brand voice and values., • Partner with café operations and franchise support teams to address escalated issues and identify recurring themes., • Manage a central log of guest feedback and resolution actions to ensure accountability and closure., • Liaise with marketing team to resolve any social media escalations., • Maintain consistency of Paris Baguette’s tone and messaging across guest sentiment platforms., • Collaborate with Marketing and Operations to refine messaging and share success stories or recurring service challenges., • Track and report online sentiment trends including competitor analysis to leadership, highlighting opportunities for training, policy, or product improvement., • Partner with the Operations leadership, including District Managers to identify and coach cafés on guest experience opportunities., • Provide monthly reports summarizing guest sentiment by region, theme, and category (product quality, service, environment, etc.)., • Partner with the Training Department to include guest sentiment and complaint resolution modules in leadership training., • Help establish and maintain service response SLAs and guest communication guidelines., • Other duties may be assigned. WHAT YOU NEED TO HAVE • Bachelor’s degree in communications, Hospitality, or related field preferred., • At least 2+ years of experience in customer service, and or brand reputation within retail, hospitality, or food service., • Exceptional written communication skills and attention to tone and brand detail., • Strong analytical skills to interpret feedback trends and propose actionable improvements., • Experience with review management tools, • Collaborative mindset with a passion for guest satisfaction and operational excellence., • Passion for people! Dynamic and engaged leader who has a passion for empowering, inspiring, motivating & developing team members., • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment., • Feedback is a gift! Ability to provide constructive feedback and recognition to every member of the organization, to ensure we have an open and transparent culture of high-performance standards., • High emotional intelligence with the ability to work with, and manage diverse teams by being highly empathetic, intuitive, self-motivated and driven., • Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment., • Being a Brand Ambassador, with an excellent knowledge of and commitment to Paris Baguette’s Mission, Vision, Brand Values and Culture. SWEET BENEFITS • Competitive compensation, • Free Cake for your Birthday, • Medical, Dental, Vision benefits, • 401K Retirement Plan, • Paid time off, paid Holidays, • High Performance Culture

Job Description The Intelligence department is seeking an entry-level Assistant Analyst to join the team responsible for championing a data-driven, holistic approach to marketing client productions, with a focus on sales and ticketing. The Assistant Analyst will directly support data analysis, reporting, and ticket programming for client productions. This is a full-time, regular, benefits-eligible position. JOB RESPONSIBILITIES • Data Analysis & Reporting:, • Administrate daily, weekly, and quarterly data analysis and reporting, focusing on sales activity and advertising effectiveness. Reporting includes but is not limited to: daily sales reporting, weekly client presentations, ad-hoc deep dives, data visualizations, heatmapping, and cross-channel analysis in collaboration with internal teams., • Collect, organize, analyze, and interpret data sets from disparate sources with attention to detail and accuracy., • Distribute timely and accurate reporting, including contextual insights and recommendations as needed., • Ticket Programming:, • Create, submit, and revise ticket programming to support all aspects of inventory management. Programming includes but is not limited to: dynamic and variable pricing adjustments, performance scheduling, special promotions, distribution management, and group sales., • Liaise with industry ticketing and box-office partners to implement programming across multiple ticketing systems., • Assist with strategic pricing and programming recommendations as needed., • Agency Resource:, • Develop a framework for dashboards integrating client data and internal agency databases., • Assist in populating data to dashboards and databases on a daily, weekly, and ad-hoc basis., • Cultivate a deep understanding of the Broadway and entertainment industries, seasonal variables, and the competitive landscape to be a resource for both clients and agency teams as needed. JOB REQUIREMENTS • Minimum 1-2 years' experience in a data-driven role., • Advanced Microsoft Excel skills required (Macros & VBA, SUMIFS, XLOOKUP, Pivot Tables, charting, etc.), • Experience with other data analysis or business intelligence tools (Power BI, Tableau, etc.) a plus., • Proficiency with reporting and working with large data sets required., • Strong mathematical skills, analytical skills, and financial acumen required., • Meticulous attention to detail and organizational skills required., • Excellent communication skills, both written and in-person, are required., • Ability to be available evenings and/or weekends may be required as needed., • Experience in ticketing a plus., • Experience in marketing or advertising a plus., • Experience and/or interest in live entertainment a plus.Annual Salary$50,000—$55,000 USD

Job Description OPERATING ENGINEER The Shubert Organization, Inc. The Shubert Organization is America’s oldest professional theatre company and the largest theatre owner on Broadway. Since the dawn of the 20th century, Shubert has operated hundreds of theatres and produced hundreds of plays and musicals both in New York City and throughout the United States. Shubert currently owns and operates 17 Broadway theatres, six off-Broadway venues, and the Forrest Theatre in Philadelphia. Shubert delivers innovative ticketing solutions via its Telecharge, API distribution, and private-label technology, offering unparalleled distribution and marketing to the theatre industry and beyond. Its consumer-facing brands—Telecharge for retail ticket sales and Broadway Inbound, tour operators, and the travel industry—sell millions of tickets each year. JOB TITLE: Operating Engineer SCHEDULED HOURS: Full-time 40 hours per week, plus overtime when necessary. Must be able to work both day and evening shifts, including weekends and holidays, when necessary. HOURLY PAY RATE: $49.69, not including an additional 8% vacation benefit paid on weekly gross salary. The hourly pay rate is subject to increase based on current CBA negotiations. Benefits provided through I.U.O.E. Local Union No. 30. QUALIFICATIONS REQUIRED: Extensive field experience with: • Operating, troubleshooting, and repairing HVAC/R equipment, • Electrical power and control systems, • Basic plumbing repairs, • Monitoring and operating fire protection systems, • Fire alarm systems and evacuation skills, • NYC Fire Department Certificate of Qualification for Refrigerating System Operating Engineer, Q01, • EPA CFC Universal Certification (40 CFR Part 82, Subpart F), • NYC Fire Department Certificates of Fitness: A-35, P-98, S-12, S-13, S-94 (if selected, otherwise qualified candidates will be required to obtain all missing certificates), • Ability to read schematics, wiring diagrams, blueprints, • Superior communication, customer service and interpersonal skills, • Ability to take direction well and to effectively accomplish tasks based on verbal instructions, • High level of motivation and be a self-starter, • Good attendance and punctuality, • Capability to work flexible schedule as required by operational demands and ability to fill-in for co-workers as necessary (due to vacation, illness, etc.). Mandatory overtime when required by operational needs., • Ability to work effectively in a deadline oriented, high-pressure environment, and to effectively handle multiple tasks., • Valid driver’s license with a good driving record for occasional required operation of company vehicles., • If not already a member of I.U.O.E. Local Union No. 30 must apply for membership upon hire. PHYSICAL REQUIREMENTS: To walk between multiple Times Square properties daily. To travel and work indoors and outdoors in all weather. To climb ladders, stairs, and work at height daily. To lift 50 pounds safely. To drive company van. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: It has been and will continue to be the policy of The Shubert Organization, its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, disability, genetic information, sex, gender, gender expression, sexual orientation, national origin, military or veteran status, or any other legally protected categories. We believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability, for both our employees and our business. We strongly encourage people of color, women, indigenous people, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, people from marginalized communities, and individuals with disabilities to apply. As an Equal Opportunity Employer, we welcome everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. For our full statement and goals for EQUITY AND INCLUSION at The Shubert Organization, please visit Powered by ExactHire:119841

Job Description Director of Operation The Operations/Security Director is responsible for overseeing the daily operations, security functions, and facilities management of a DHS long-term shelter site. This includes ensuring full compliance with DHS, FDNY, DOHMH, OSHA, and other city and state regulations. The Director will lead the operations and security teams, supervise vendors, manage facility systems, and ensure a safe, clean, and secure environment for all residents and staff. This position is 100% dedicated to the project, requires 35 hours per week (with flexibility), and the Director must be on-call 24 hours a day, 7 days a week for emergencies related to operations and safety. Key Responsibilities: Operations Oversight 1. Supervise facility and program operations staff; manage and oversee external vendors and contractors., 2. Collaborate with the Site Director to meet contractual obligations and program goals in alignment with DHS standards., 3. Partner with senior management for preparation of proposals, audits, and programmatic reports., 4. Develop and implement operational goals, procedures, and emergency protocols tailored to the shelter environment., 5. Conduct monthly facility inspections and walk-throughs to assess the condition of shelter infrastructure and systems (e.g., HVAC, plumbing, electrical)., 6. Ensure proper function and documentation of the work order/ticketing system., 7. Maintain accurate operations logs, inventories, records, and forms., 8. Oversee procurement processes, inventory control, and tracking of supplies, furnishings, and equipment., 9. Negotiate service contracts and lease terms related to facility operations., 10. Ensure timely renewal of all licenses and permits from FDNY, DOB, DOHMH, and other regulatory agencies., 11. Assist with DHS inspections and respond promptly to any compliance findings. Compliance & Safety 12. Enforce adherence to OSHA standards, DHS facility requirements, and Universal Precautions policies., 13. Coordinate fire drills, facility evacuations, and maintain emergency response readiness., 14. Monitor and ensure staff compliance with fire safety and security certifications (e.g., F-80, OSHA)., 15. Serve as point of contact for operational emergencies including building systems failures, fire alarms, and unsafe conditions. Staff Supervision & Development, 16. Recruit, supervise, and evaluate operations and security personnel; ensure completion of required training and certifications., 17. Develop work schedules, assignments, and staffing plans to maintain 24/7 coverage., 18. Maintain positive labor relations and liaise with unions as needed., 19. Support the professional development of team members through mentoring, training, and supervision. Security Oversight 20. Supervise and coordinate all aspects of site security operations, ensuring safety of residents, staff, and visitors., 21. Develop, implement, and update security policies, patrol routines, and safety procedures., 22. Respond to and investigate incidents, safety infractions, and breaches; prepare incident reports for DHS and internal tracking., 23. Ensure timely and accurate maintenance of security logs and incident records., 24. Coordinate with NYPD, FDNY, and other emergency responders as necessary., 25. Provide coverage and assist with security operations when staffing shortages arise. Community & External Relations 26. Represent the shelter and operations function at meetings with city agencies, community boards, and partner organizations., 27. Foster positive relationships with the community while ensuring facility safety and compliance. Required Qualifications: · Bachelor’s degree preferred in facilities management, public administration, business, or related field. · Minimum 5–7 years of facilities or operations management experience, preferably in a residential, shelter, or social services setting. · Valid New York State Security Guard License. · FDNY F-80 Certificate of Fitness (or ability to obtain within 30 days). · OSHA Certification preferred. · Valid NYS Driver’s License, if authorized to operate an agency vehicle. · Proficiency with Microsoft Office Suite and facility management systems. · Knowledge of NYC shelter systems, DHS requirements, and building operations. · Experience supervising diverse teams and managing in unionized environments. H.O.G.A.R. ASTORIA COURT · Strong organizational, written, and verbal communication skills. · Ability to respond to emergencies and make sound decisions under pressure. · Must be able to travel to offsite meetings and training throughout New York City. · Must be able to ascend/descend stairs in the assigned shelter facility. · Must be on call 24 hours a day, 7 days a week.

Job Description The Intrepid Museum is seeking an experienced Junior Staff Accountant to join our Finance Department team. This role reports directly to the Controller and requires a solid understanding of GAAP and accounting systems. This position is responsible for recording daily transactions, general ledger account reconciliations and financial analysis necessary for accurate and timely financial reports and projections, as well as audit preparation. We are looking for a resourceful, team-focused professional who is a motivated, detailed-oriented individual with an ability to thrive in a fast-paced environment. Tasks will include working with the Museum’s ticketing system to prepare and analyze attendance and admission reports, as well as accounts payable, accounts receivable, general ledger and account analysis. The successful candidate must be diligent in delivering information accurately and timely and must be able to interact with team members to assist in making the department more efficient and productive. Salary Range: $57,500.00 - $62,500.00 commensurate with experience Responsibilities include the following: • Support day-to-day accounting functions and general ledger management., • Prepare and process weekly bank deposits., • Reconcile and post credit card transactions., • Reconcile receivable statements with museum partners., • Perform reconciliations of selected balance sheet, income, and expense accounts as part of our comprehensive month-end close., • Prepare journal entries in NetSuite accounting system, • Calculate expense allocations to grants, departments and programs., • Support completion of annual external audit by preparing assigned schedules and collecting pertinent documentation., • Assist with other accounting projects as needed. Qualified candidates will possess a bachelor’s degree (B.A. or B.S.) in Accounting or Finance from a four-year college or university; and two to three years related experience and/or training; or equivalent combination of education and experience. Exemplary computer skills in MS Word, Excel, Outlook, and Internet required. Must have prior experience with a detailed accounting system. Ability to organize and manage multiple tasks with strong interpersonal and communication skills. Must be attentive to detail, accuracy and timelessness with a positive attitude and ability to adapt to an ever-changing environment. Intrepid realizes that it is rare an applicant meets 100% of the qualifications for a given role. If much of this job description describes you, then we encourage you to apply.

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role: The Senior Mobile Engineer will play a pivotal role in building and modernizing our mobile commerce applications using React Native. We are looking for someone with deep expertise in developing and scaling mobile marketplace application. The ideal candidate will bring experience in creating seamless purchase flows, real-time inventory management, and high-performance mobile commerce experiences. Above & Beyond: The Impact You'll Make: • Lead the development and modernization of our React Native mobile applications, with a focus on creating robust ecommerce experiences., • Architect and implement critical commerce features including checkout flows, payment integration, and real-time inventory management., • Foster a culture of code excellence, pushing for high standards in React Native design patterns, code quality, and scalable architecture., • Optimize application performance for handling high-concurrency scenarios common in ticketing and flash sales., • Build and maintain reusable component libraries and ensure consistent user experience across iOS and Android platforms., • Collaborate with the product team to create intuitive purchase flows and reduce friction in the buying process., • Lead technical initiatives around payment processing, fraud prevention, and secure transaction handling.Always Be Curious: Skills You've Learned Along The Way:, • 5+ years of mobile development experience, with at least 5 years focused on React Native development., • Proven experience building and scaling e-commerce or ticketing applications, particularly those handling real-time inventory and high-concurrency transactions., • Deep expertise in React Native architecture, state management (Redux/MobX), and performance optimization techniques., • Strong understanding of mobile commerce best practices, including payment gateway integration, secure checkout flows, and PCI compliance., • Experience with real-time data synchronization, and WebSocket implementation., • Proficiency in native module development for iOS and Android when React Native bridges are required., • Experience with automated testing in React Native, including unit testing, integration testing, and E2E testing., • Knowledge of App Store and Play Store deployment processes and experience with CI/CD pipelines for mobile applications., • Familiarity with analytics implementation and performance monitoring in mobile commerce applications., • Previous experience working on apps with similar complexity to Gametime, SeatGeek, or other major mobile commerce platforms.One Team One Dream: What We Need to Work Together:, • Education:, • Bachelor's degree in Computer Science, Software Engineering, or related technical field, • Equivalent practical experience may substitute for the degree requirement, • Experience:, • 5+ years of software development experience, • 5+ years of React Native development experience, • 3+ years of experience building and maintaining e-commerce or marketplace applications, • 2+ years of experience with payment gateway integrations and PCI compliance, • Other Requirements:, • Proficiency in JavaScript/TypeScript, • Experience with mobile CI/CD tools (e.g., Fastlane, App Center), • Knowledge of mobile app security best practices, • Strong command of English for technical communicationPreferred Qualifications, • Education:, • Master's degree in Computer Science or related field, • Technical certifications in mobile development or cloud platforms, • Experience:, • Prior work on high-scale ticketing or event management platforms, • Experience with native module development in iOS (Swift) and Android (Kotlin), • Track record of mentoring junior developers, • Contributions to open-source React Native projects, • Experience with real-time bidding or auction systems, • Other:, • Experience with A/B testing and feature flagging in mobile applications, • Familiarity with accessibility standards and implementation, • Knowledge of mobile analytics platforms (Firebase, Mixpanel), • Experience with performance monitoring tools (New Relic, DataDog)What We can Offer:, • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs

Job DescriptionPlayOn is looking for a highly analytical and strategic Director, Research & Analytics to lead the audience research and development strategies for the company’s National Ad Sales division. This candidate will play a key role in developing our cross-platform audience story and associated marketing materials, conceptualizing and guiding research initiatives, developing comprehensive audience analysis reports, and more. Reporting to the VP, Client Strategy, the ideal candidate will possess a strong media-driven research background with experience applying qualitative and quantitative analysis toward a constantly evolving marketplace narrative for MaxPreps and the broader PlayOn portfolio of brands including GoFan and NFHS Network. The Outcomes You’ll Deliver· Research & Innovation – Derive impactful audience data and insights to be used for client-facing sales/marketing materials, brand pitches and marketplace engagement· Partnership Strategy – Participate in the development of MaxPreps’ GTM informed by research, analytics, and creative storytelling· Strategic Planning – Develop and implement ongoing research initiatives that align with PlayOn’s business objectives and market position· Project Management – Oversee multiple end-to-end research projects to ensure timely completion and delivery against key business objectives· Cross-Functional Thought Leadership – Partner with key stakeholders across PlayOn to influence company’s audience strategyIn this role, you can expect to • Partner cross-functionally to develop proactive audience positioning insights that fuel brand partnership opportunities and support multichannel content / editorial initiatives, • Provide ongoing management and development of media kit and marketing materials / templates / decks through consistent audience monitoring and incorporation of key insights derived by data platforms within PlayOn’s technology stack, • Influence pre- and post-sale workflows tied to the delivery of valuable, competitive marketplace insights for client presentations and campaign reports, • Conduct ongoing cross-platform (web, app, social) analyses tied to brand ethos, audience storytelling, and supporting marketing materials, • Spearhead thought leadership initiatives that yield white papers that position PlayOn as a leader in the HS sports space, • Manage key vendor relationships including Comscore, ListenFirstTo thrive in this role, you have, • Bachelor's Degree and 4-6+ years research and/or data-driven client strategy experience, • Demonstrated track record of leveraging audience insights derived from Comscore, Google Analytics, ListenFirst and/or similar platforms to build brand positioning narratives, • Experience collaborating with teams and/or managing projects with strong performance and results with a passion to collaborate with team members, • Ability to thrive in multiple environments and effectively work with others to achieve broader business outcomes, • Organized, strategic thinker who’s able to take concepts to reality for internal teams, media agencies and brand partners, • Strong written and verbal communication skills, • Interest in and enthusiasm for high school and broader sports marketplace, • Proficient in Microsoft Excel, PowerPoint, Keynote and Pitch.com, • Understanding of the digital landscape including Display, Video, Audio, Social, Branded Content, Events, Data/Targeting, Ad Measurement, and moreHow You Play, • Ownership over Participation- You take responsibility for achieving holistic outcomes, prioritize key objectives, and adapt quickly when situations require a different approach. You follow through even against the toughest challenges., • Team over Stars- You are a bridge builder, establishing processes and relationships with teams outside your own. You work to rally around common goals, find win-win solutions, compromise when necessary, and help others succeed., • Growth over Comfort- You are driven by a desire to grow and actively seek opportunities to expand your comfort zone, skills, and confidence. You embrace new challenges with curiosity, accepting discomfort and failure as opportunities to learn. Why you’ll love working at PlayOn Product, potential, and people. We’re a leader in the high school event space, constantly evolving our product to meet the needs of administrators. We focus on solving real challenges, learning quickly, and creating impactful solutions. This is a growth-stage company, meaning your contributions have real impact. You’ll have opportunities to grow your skills, tackle meaningful problems, and make a difference in the lives of schools and the students and fans they serve. Our culture is built on accountability, collaboration, growth, and fairness. We don’t just show up—we show up for each other. Everyone wears the same jersey, and we play hard, make the extra pass, and cheer one another on. Losses teach us, challenges motivate us, and persistence drives us forward. We value integrity over shortcuts, choosing to do what’s right even when it’s hard. Together, we strive to be better every day—because we know that’s how we win as a team. The Benefits We Offer Multiple medical insurance plans to choose from Dental, vision life and disability insurance Employee Emergency Fund Company equity (stock options) Open PTO policy 401K plan with company match Hybrid/flexible work environment Note: Must be a full-time employee to participate in the company’s employee health benefit plan. Part-time employees and interns are not eligible to participate.

Job Description The Help Desk Operations Manager is responsible for both leadership and technical tasks. This role will manage the day-to-day operations of the help desk, ensuring that all support requests are handled efficiently and effectively. This includes overseeing the ticketing system, monitoring performance metrics, and implementing improvements to enhance service quality. Additionally, the Help Desk Operations Manager will serve as an escalation point for complex issues and collaborates with other IT teams to integrate new technologies and solutions. Help Desk Operations Manager duties: • Leading and managing the help desk team, • Developing and enforcing help desk policies and procedures, • Monitoring and analyzing help desk performance metrics, • Managing the help desk ticketing system, • Serving as an escalation point for technical issues, • Collaborating with other IT departments, • Maintaining knowledge base and documentation, • Overseeing the help desk budget and resources, • Ensuring compliance with IT security policies As a Help Desk Operations Manager, you will: • Education: Bachelor’s degree in Computer Science or a related field., • Experience: 5+ years in a help desk or technical support environment., • Skills:, • Strong leadership and management abilities, • Proficient in troubleshooting hardware, software, and network issues, • Excellent communication and customer service skills, • Experience with help desk ticketing systems (e.g., Jira), • Preferred: ITIL certification

Job DescriptionRedefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment.As a Senior Account Executive, your responsibilities will include: • Helping us meet our customer acquisition and revenue growth targets and implement strategic sales plans in close collaboration with upper management., • Hunting vivenu's target accounts along with our BDRs and pitching our product via the initial call., • Converting initial calls into 2nd meetings at a high rate of success., • Managing multiple stakeholders throughout the sales cycle i.e. User Buyer, Technical Buyer, Economic Buyer, CX., • Building and promoting strong, long-lasting customer relationships by partnering with them and fully understanding their needs and wants., • Closing deals with new clients, further expanding our customer base., • Identifying emerging markets and market shifts, while being fully aware of new products and competition status at all times.What you will need to succeed in this role:, • A Bachelor's Degree or equivalent in Business Administration or a similar field., • 7+ years of B2B SaaS sales experience in high-growth companies, consistently meeting or exceeding targets., • Experience selling a mission-critical product/solution., • Display the ability to communicate, present, and influence credibly and effectively at all levels of the organization., • Show strong organizational skills with a problem-solving attitude.

Job DescriptionRedefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment.As an Account Executive, your responsibilities will include: • Implementing strategic sales plans in close collaboration with upper management to hit our new logo sales targets., • Hunting vivenu's target accounts along with our BDRs and pitching our product via the initial call., • Converting initial calls into 2nd meetings at a high rate of success., • Managing multiple stakeholders throughout the sales cycle i.e. User Buyer, Technical Buyer, Economic Buyer, CX., • Building and promoting strong, long-lasting customer relationships by partnering with them and fully understanding their needs and wants., • Closing deals with new clients, further expanding our customer base., • Identifying emerging markets and market shifts, while being fully aware of new products and competition status at all times.What you will need to succeed in this role:, • A Bachelor's Degree or equivalent in Business Administration or a similar field., • 4+ years of B2B SaaS sales experience in high-growth companies, consistently meeting or exceeding targets., • Display the ability to communicate, present and influence credibly and effectively at all levels of the organization., • Show strong organizational skills with a problem-solving attitude., • Show commitment to continuous education through workshops, seminars, and conferences.

Job Description The Harry Fox Agency (HFA) is looking for a Client Operations Coordinator to join our team in New York City or Nashville, TN. The Client Operations Coordinator will execute internal processes surrounding composition, licensing, and recording metadata, ensure client satisfaction, and maximize workflow efficiency. The ideal candidate will enjoy creative problem-solving, have exceptional attention to detail, and be a positive and proactive team member. What You Will Be Doing: • Execution of all aspects of the license life cycle, including rate changes, publisher approvals, license issuance, voiding & reissuing., • Onboard new Licensees and RumbleFish clients and overseeing their day-to-day processes., • Participating in efforts to grow/strengthen HFA’s Recording Metadata database by linking third-party sound recordings and HFA compositions., • Collaborating across the department and tech team to document and track bug and task tickets relating to our internal and external platforms., • Collaborating with Finance to ensure client payment inquiries are tracked and resolved in a timely manner., • Managing and tracking various ticketing platforms to monitor the time to resolution and ensuring workflow efficiency., • Participating in copyright research projects and activities., • Preparing special reports and analytics as requested. What Makes You Qualified: • Bachelor’s degree in music business, business administration, related field or equivalent experience., • Up to 2 years professional work experience in the Music/Entertainment and/or Customer Service Industries., • Excellent written and verbal communication skills., • Strong time management and organizational skills., • Ability to work in a fast-paced environment and effectively manage work to meet deadlines., • Must be able to work both independently and collaboratively within a team., • Ability to maintain a positive work environment and communicate in a professional manner with clients, colleagues, and managers., • Interest and experience with project management is a plus! This is a hybrid role that will require you to commute to our New York City or Nashville office a minimum of three days a week.

Job DescriptionAbout Us:Versana is an industry-backed data and technology company on a mission to transform the syndicated loan market. By digitally capturing agent banks’ data on a real-time basis, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our centralized platform, participants can rest assured they are accessing the loan market’s most credible source of deal information. With the support of our investors, Versana is fast becoming the technology of choice to usher in the modernization of the syndicated loan market. About You:Versana is looking for an independent, results-driven problem solver who loves working with clients. The Client Support Engineer will play an important role in our client engagement process as the main point of contact for issue resolution. You will represent the company while directly interacting with our top-tier clients and relaying their feedback to our product and technology teams to drive our development efforts. You are a team player who thinks outside the box and commits to solid processes, from monitoring production issues to delivering a best-in-class client experience.Key Responsibilities • Maintain subject matter expertise in syndicated loans and our platform., • Troubleshoot complex issues that span multiple technologies., • Own and manage client issues throughout its support lifecycle., • Collaborate with internal teams to resolve client issues., • Synthesize client feedback and clearly communicate to internal teams., • Proactively monitor production platform to identify and manage potential platform issues.Must Have:, • 2-5 years of hands-on technical client support with a track record of exemplary customer service., • Knowledge of financial products or experience in a fintech company., • Knowledge of relational databases, ability to write basic SQL queries., • Understanding of SDLC., • Knowledge of Object-oriented programming., • Familiarity with Restful APIs., • Experience with ticketing systems and support workflows., • Willingness, flexibility and commitment required to thrive in a startup environment., • Ability to work effectively in a team setting and be a hands-on team member., • Strong multi-tasking skills to manage cross-functional responsibilities., • Strong verbal and written communication.Nice to Have:, • Experience with syndicated loans., • Knowledge of Loan IQ., • Knowledge of Institutional Lending.

Job DescriptionSalary: ABOUT US Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability. We serve two primary customer segments: • Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines., • Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliants embedded finance and white-label solutions. Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue Visa-powered credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments. Learn more at ABOUT THE ROLE As Payments Operations Specialist US (m/f/d), you will play a key role in the day-to-day operations and communicate with internal and external stakeholders as a payments expert. As this is a payments operations role within a FinTech, you have strong analytical skills and attention to detail. The position is open to candidatesbased in the US. WHAT YOULL DO • Manage the day-to-day payments and settlement processes, • Monitor payments related systems and complete technical investigations and root-cause analysis, • Own a second level of support ticketing system and handle any escalations resulting thereof, • Recommend and implement the achievement of process enhancements, • Work closely with Customer Success, Sales, Tech and Payment Programmes teams to enhance our product and implement the latest trends from the payments industries, • Review data using SQL to gain insights on payments performance and trends WHAT YOULL BRING • 3+ years of professional experience, preferably at a UK/EU/US FinTech, PSP, PayTech, • You have worked in a Payments Operations department or similar, • You have a solid understanding of card products and issuer processing and have had direct exposure working with Visa and/or Mastercard, experience working directly with card processors is a plus, • You have direct experience with payments processing (Swift, ACH, Wire, RTP, FedNow), • You have experience working with ticketing systems and completing complex investigations and analysis, • You are detail-oriented and can handle multiple tasks simultaneously in a dynamic and time bound environment, • You have ability to manage multi channel communications from multiple external partners (scheme, processor, manufacturer, banks), • You have strong reporting and analytical skills, SQL or Python would be an advantage, • You have a strong proficiency in Excel, • You are a fast learner and are keen to work in an international team with a real opportunity to grow and further your career, • You have strong written and verbal communication skills in English WHAT WE OFFER • The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence, • Attractive remuneration, • Flat hierarchy and transparent communication in a relaxed, professional atmosphere, • Opportunity to develop your talent in a dynamic team with ambitious goals, • Flexibility and possibility to work remotely, • Monthly mobility benefit, • Company card with a monthly allowance for lunches, coffee, etc. with co-workers At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring processwe welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless.

Job DescriptionCompany Description MEET MAE Mae is a venture-backed digital health solution on a mission to improve the health and quality of life for mothers, babies, and those who love them. Mae has created a space where complete digital care meets culturally responsive, on-the-ground support. We address access gaps and bolster physical and emotional well-being through continuous engagement, risk assessment, early symptom awareness, and a community-led model of support for our users. Mae has demonstrated traction with healthcare payers as a solution to address the implicit, explicit, and structural biases that hinder equitable maternal health. In addressing whole-person care and focusing on self-advocacy, education, and community, we seek to improve the outcomes for mothers, while also reducing clinical costs of care at impactful scale. See what we’re doing at MeetMae.com, and @maehealthinc on IG. At Mae, we are: • Solution-Oriented. We make every problem an opportunity to improve., • Curious. We demonstrate focused curiosity., • Mission-connected. We ensure mamas and doulas are heard., • Adaptable. We learn, adapt, and execute., • Data-driven. We quantify the uncertainty., • Accountable. We own our decisions and their outcomes., • Transparent. We don’t hide the hard stuff.Job Description Mae is looking for a Head of Clinical Operations/COO who is passionate about maternal health equity. This is a leadership role responsible for the quality and performance of health plan operations with both team management and team oversight responsibilities. While the primary focus is on Mae’s health plan related operations, this role will also drive cross-functional process improvements and strategic operational initiatives to drive overall business performance. The Head of Clinical Operations/COO will report directly to the Chief Executive Officer and directly manage the Claims & Billing Team and the Members Services Team Manager who manages Mae’s member-facing teams. A successful Head of Clinical Operations/COO at Mae is: • A seasoned clinical operations leader who has historically performed and/or directly overseen day-to-day health plan operations (member-facing care, billing & claims management, new member enrollment), • A builder who has rolled up their sleeves to create processes, teams, and structure driven by strategic priorities, • A people leader who can develop high-potential team members while also mentoring less experienced team members in a fast-paced setting, • Driven by mission and impact, motivated by solving complex problems, and energized by creating structure and clarity where none existed before, • Technically fluent and system-minded, comfortable using and optimizing modern tools and platforms as well as able to design fit-for-purpose workflows within these tools that scale with the organization In your first 90 days: This role requires a blend of tactical and strategic execution. Your first objective is to drive the strategic restructuring of member-facing roles into a new ‘Member Services Team’ consisting of: • Outreach Specialists responsible for outbound outreach to health plan members to provide education on Mae and achieve monthly enrollment targets, • Care Coordinators responsible for coordinating more complex member needs, providing pregnancy education, and conducting health assessments. You will also take over management of the Claims & Billing Team, where you will: • Manage a team of billing specialists who are responsible for processing Mae’s health plan claims and doula payments, • Ensure quality and performance standards are defined for core processes and meet the needs of the business, • In addition to direct oversight, the Head of Clinical Operations/COO will act as a process and quality consultant for the Member Services Team Manager to:, • Ensure quality and performance standards are defined for mission-critical processes and meet the needs of the business,, • Ensure internal tools and workflows are optimized for scale,, • Monitor high-level trends and proactively identify opportunities for improvement,, • Member support performance & trends (e.g. first-response and resolution objectives), • Member grievance management (e.g. timeliness to resolution, repeated grievances, adherence to procedures), • Claims trends to identify strategic opportunities to improve processing to minimize risks, • Internal Tool Ownership & Optimization: Maintain a detailed understanding of internal tools critical to health plan operational processes (e.g. third-party billing platform, customer support ticketing platforms, internal VOIP/phone system). This understanding will drive strategic insights, such as:, • Optimized workflows, efficiency, and collaboration, • Identifying when the tool is no longer fit-for-purpose and source new and improved solutions Quality, Change Management & Process Improvement Initiatives: • Evaluate the comprehensiveness & quality of procedural documentation and develop strategies to improve and align to a cohesive internal standard, • Define and implement strategic change management initiatives to improve quality, performance, and efficiency, • Drive process optimization initiatives using data-driven methodologies such as Lean, Six Sigma, or similar frameworks, • Collaborate with cross-functional teams to implement process improvements and ensure alignment across departments, • Report on operational performance and present findings and recommendations to leadership for strategic decision-making, • Maintain oversight of member engagement and billing related product enhancementsQualifications What we are looking for: • Bachelor’s Degree, • 5+ years’ combined experience in health plan operations with demonstrated process improvement/change management responsibilities, • Experience working in fast-paced or start-up environments, • People management experience, • Strong understanding of quality management systems and performance measurement frameworks (e.g., KPIs, SLAs), • Demonstrated experience developing and managing standard operating procedures and documentation, • Exceptionally organized and process oriented, • Thoughtful, strategic, and efficient Master’s Degree (e.g. MBA) or Process Methodology Certifications (e.g. Lean, Six Sigma) Additional Information Benefits include • Competitive salary and equity, • Healthcare benefits, • 401K, • Salary range: $140,000 - $175,000 annually, depending on experience All your information will be kept confidential according to EEO guidelines. Mae Health Participates in E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Job Description At TixTrack, we support our clients by creating superior ticketing solutions for performing arts and cultural institutions through a combination of modern technology, beautifully simple design, and the art of listening. Founded in Los Angeles, we are a small, but growing team of hardworking, highly motivated individuals. With a presence across both the US and UK, we are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Even with a highly dispersed, largely remote workforce, we stay connected through our Slack channels, virtual events and regional meetups. Come see how we “role”. About The Role The Operations Coordinator plays an essential role in supporting the efficient and effective day-to-day operations of TixTrack. Reporting to the Director of US Operations, this role provides flexible assistance across multiple departments—including Operations, Human Resources, Marketing, Finance, IT, and Customer Experience—helping leadership implement initiatives, streamline administrative processes, and maintain a productive workplace. This position requires a highly organized, detail-oriented, and proactive professional who thrives in a collaborative environment and enjoys translating ideas into actionable results. This position is full-time and hybrid. Candidates must be located in New York City with the ability to come into the office four days per week. Candidates may be required to travel from time to time. About You • You are highly organized, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment., • You communicate clearly and professionally, building strong relationships across teams, stakeholders, and leadership., • You are proactive, resourceful, and naturally curious, with the ability to solve problems, improve processes, and take initiative without needing direction., • Oversee day-to-day administrative operations of the New York City office, including vendor relationships, office supplies and amenities, space utilization, and equipment maintenance to ensure a productive, welcoming environment for staff and guests., • Support contract and agreement management by tracking deadlines, coordinating with internal stakeholders, and ensuring timely execution and compliance., • Provide administrative and logistical support to leadership, which may include calendar management, stakeholder coordination, travel arrangements, and company events., • Assist teams across the organization, including Human Resources, Marketing, Finance, IT, and Customer Experience, with projects and initiatives as needed., • Collaborate with colleagues across regions, including the Managing Director, UK, to support operational alignment and cross-regional initiatives., • Maintain and update departmental manuals, processes, and documentation to ensure organizational consistency and accuracy., • Handle sensitive company and employee information with discretion, professionalism, and strict confidentiality.What You'll BringMinimum Requirements, • Bachelor’s degree in business or related field (or equivalent experience) preferred., • Three or more years of proven experience in an operation, administrative, or business support role., • Prior experience coordinating multiple stakeholders and managing complex schedules while maintaining professional business relationships., • Ability to organize a daily workload by priorities., • Highly proficient with Microsoft Office Suite and/or Google Workspace, with the ability to learn new or updated software., • Availability for occasional travel to offsite meetings or events.Essential Skills, • Strong oral and written communication skills., • A curious and inquisitive nature, with excellent problem-solving abilities., • Ability to work independently, manage multiple projects and deadlines, and proactively address challenges., • Excellent organizational and time management skills., • Ability to perform effectively in a fast-paced and occasionally high-pressure environment., • Discretion and confidentiality in handling sensitive information.Tools You’ll Use, • Microsoft Office, • Google Suite, • SlackWhat We Value Find Harmony - We confidently manage our work priorities and feel comfortable taking time to enjoy life outside of work. Have a Clear View - We are transparent and honest, understand our roles, and know how we contribute. Be a Fan - We are passionate about our work and driven to innovate with our customers to solve current and future challenges with new solutions. Welcome All - We are a diverse group of employees that come together as a team, without ego, and do great work. Perform at Your Best – We are committed to our customers success, always willing to listen and improve, to ensure our products exceed expectations. How We Work Radical Curiosity - We Stay Hungry - We approach each day with curiosity and accountability; learning, engaging fully, questioning assumptions, connecting our work to the bigger picture, and always keeping the customer at the center. Embrace Change - We Own Outcomes Together - We succeed by holding ourselves accountable, collaborating deeply across teams, embracing change, and continuously improving together. Seek Solutions - We Continuously Innovate Together - We focus on solutions and client value by acting decisively, prioritizing what matters most, and turning ideas into results through rapid, iterative action. Empathy - We Grow Together - We listen deeply to our customers and to each other, using data, empathy, and mutual respect to grow stronger together. Transform - We Raise The Bar - We set high standards, honor our commitments, and move forward every day with a success mindset, driving continuous improvement and quality for our customers. Our Commitment to Diversity TixTrack is committed to a workplace where everyone is free from bias, prejudice, discrimination, and harassment. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We strive to ensure a welcoming work environment where everyone belongs and is valued, encouraged, & respected. We embrace and celebrate the unique experiences, perspectives, and cultural backgrounds that each employee brings to our workplace. We are focused on building a culture that acknowledges and values diversity, equity, and inclusion. What We Offer • Base annual salary range of $50,000 to $70,000, commensurate with experience, • Annual bonus based on performance and company success, • 100% paid medical, dental and vision benefits for employee and dependents, • Company-paid life insurance, • Traditional and Roth 401k plans, • Paid parental leave, • Learning & development opportunities with company reimbursement for eligible educational expenses, • Working abroad opportunities, • Volunteer days off, • Flexible scheduling, • Up to $300 reimbursement for initial equipment to set up hybrid work environment, • Generous PTO and holiday schedule Right to Work Poster Notice of E-verify Participation Our team is here to support you throughout the hiring process with reasonable accommodations. We strive to provide an unbiased and equitable interview experience for all applicants. If you need assistance applying for a role due to a disability or special need, please let us know by emailing .

Job Description JOB DESCRIPTION POSITION/LEVEL: Vice President of Revenue Management FLSA STATUS: Exempt DEPT/OFFICE: One Times Square, Sales & Marketing DATE: October 2025 REPORTS TO: EVP One Times Square About Jamestown Jamestown is a design-focused, vertically integrated real estate investment manager and service provider with over 40 years of experience and a mission to create places that inspire. Since its founding in 1983, Jamestown has executed transactions exceeding $40 billion. As of September 30, 2024, Jamestown has assets under management of $14.2 billion and a portfolio spanning key markets throughout the U.S., Latin America, and Europe. Jamestown employs more than 650 people worldwide with 11 global offices, including headquarters in Atlanta and Cologne. Current and previous projects include One Times Square and Chelsea Market in New York, Industry City in Brooklyn, Ponce City Market in Atlanta, Ghirardelli Square in San Francisco, the Innovation and Design Buildings in Boston and Lisbon, and Groot Handelsgebouw in Rotterdam. For more information, visit . About One Times Square One Times Square is a 26-story building located at the intersection of 42nd Street, Seventh Avenue, and Broadway in the heart of Times Square. Originally built as the headquarters for the New York Times at the turn of the 20th century, the building is being reimagined as a modern-day destination for entertainment, technology, and art by Jamestown. The building has been the focal point for the iconic Times Square New Year’s Eve Ball Drop Celebration since 1907 and continues to play a central role in the world’s New Year’s Eve traditions. For more information, visit JOB SUMMARY AND DISTINGUISHING FEATURES OF THE WORK: The Vice President of Revenue Management will lead all revenue optimization strategies across ticket sales, dynamic pricing, and data analytics for One Times Square and associated visitor experiences. This position will develop and execute strategic pricing, inventory allocation, and yield management processes to maximize revenue and guest satisfaction. The ideal candidate will be an analytical and strategic thinker with experience in revenue management for attractions, hospitality, or tourism-based businesses. They will lead a data-driven approach to pricing, forecasting, and revenue strategy while collaborating across departments to develop promotions, packages, and other sales initiatives. This role will also manage reporting and analysis tools to monitor market conditions, competitive positioning, and revenue performance while ensuring pricing strategies align with customer value perception. Essential Functions • Develop and implement a comprehensive revenue management strategy that optimizes pricing, capacity utilization, and overall profitability., • Lead and oversee pricing models for ticket sales, group sales, and third-party resellers., • Establish and manage a dynamic pricing strategy that adapts to real-time market conditions, seasonality, and booking trends., • Analyze consumer behavior, booking patterns, and competitor pricing to drive informed pricing decisions., • Forecast attendance and revenue trends based on historical data, booking pace, and market indicators., • Develop and monitor key revenue and yield management metrics to ensure optimal performance., • Work cross-functionally with Sales, Marketing, and Operations to develop promotions, bundled ticket packages, and pricing initiatives., • Collaborate with Finance on budgeting and revenue forecasting efforts., • Ensure third-party sales channels adhere to agreed-upon pricing, inventory allocations, and distribution strategies., • Identify new revenue opportunities, including ancillary revenue streams such as F&B, retail, private events, and VIP experiences., • Implement control policies and pricing tools to maximize revenue during peak periods and drive demand during lower periods., • Maintain and enhance data reporting systems, dashboards, and analytics tools to provide visibility into key business performance metrics., • Build strong industry relationships and maintain awareness of market trends, emerging technology, and best practices in revenue management., • Lead a team responsible for pricing execution, reporting, and revenue analysis. MINIMUM QUALIFICATIONS REQUIRED: Experience: • 8+ years of experience in revenue management, pricing, or yield optimization within tourism, attractions, hospitality, or entertainment., • Strong expertise in data analytics, forecasting, and dynamic pricing models., • Experience working with ticketing and revenue management systems e.g., Accesso, Gateway, Salesforce, Outbox, • Ability to interpret complex data sets and translate insights into actionable business strategies., • Proven leadership experience, including managing teams and cross-departmental collaboration., • Understanding of third-party sales channels (OTAs, travel trade, CityPASS, Go City) and best practices in pricing and distribution., • Exceptional financial and analytical skills, with a strong grasp of performance metrics, budgeting, and forecasting., • Entrepreneurial mindset with the ability to develop innovative revenue-driving strategies., • Strong communication and presentation skills, with the ability to influence senior leadership and stakeholders. Other: • Must be willing to travel as needed for property visits, events, tradeshows, sales missions, and industry conferences. JOB FUNCTIONS, KNOWLEDGE, SKILLS, and WORKING CONDITIONS Regular and reliable attendance, in alignment with standard working hours, plays an essential role in supporting the success of this position. Given the dynamic nature of the travel and tourism industry, team members may occasionally be asked to work flexible schedules that align with the evolving needs of the attractions and affiliated businesses. All employees are expected to uphold company policies and procedures to ensure the safety, efficiency, and high-quality experience of operating the attraction and related ventures. This role involves physical activity, including walking through the attraction and standing for extended periods. Tasks may vary in duration and intensity each day and require the ability to operate the necessary equipment with care and dexterity. Working Conditions The candidate must be able to work in a fast-paced, dynamic environment. Responsibilities may require an adjusted work schedule, travel, and evening/weekend hours to meet deadlines or attend special events. At Jamestown LP, we are committed to fostering a workplace where all employees feel valued, supported, and empowered to succeed. We believe that a strong, dynamic team is built on a foundation of fairness, transparency, and opportunity for all. We are proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic outlined by federal, state, or local laws. We are dedicated to attracting, developing, and retaining a workforce that reflects the diverse communities in which we operate.

Job Description Job Title: AWS Connect Developer Location : Remote Compensation : 50-60$/Hr on C2C/1099 Work Authorization: H1B, GC, USC Overview We are seeking a highly skilled AWS Connect Developer with expertise in Node.js, Amazon Connect, and systems integration. The role focuses on designing and developing customer engagement workflows, integrating Amazon Connect with CRMs (including Zoho), ticketing platforms, and other enterprise applications. The ideal candidate will bring strong technical experience and a problem-solving mindset to build scalable, intelligent, and secure contact center solutions. Key Responsibilities · Design, configure, and optimize Amazon Connect contact flows for voice, chat, SMS, and omni-channel interactions. · Develop Node.js-based Lambda functions and backend services to extend Amazon Connect functionality. · Build and maintain integrations between Amazon Connectand CRMs, including Zoho CRM, Salesforce, ServiceNow, and Zendesk. · Enable bi-directional data flows (customer data sync, ticket creation, case management) between Connect and Zoho/other platforms. · Implement real-time event streaming and reporting pipelines using AWS services (Kinesis, DynamoDB, Athena, S3). · Leverage AWS AI/ML services (Lex, Polly, Transcribe, Comprehend) to enhance IVR/chatbot automation. · Collaborate with business teams to automate workflows (lead management, support tickets, call recordings, customer notes) in Zoho and other third-party tools. · Ensure data security, access controls, and compliance through IAM roles, encryption, and monitoring. · Troubleshoot issues, optimize integrations, and deliver continuous improvements. Required Qualifications · 5–8 years of software development experience, including 2+ years in Amazon Connect development. · Strong Node.js development skills (backend services, APIs, integrations). · Hands-on experience with Amazon Connect: contact flows, queues, routing profiles, and reporting. · Proven experience integrating Amazon Connect with Zoho CRM (or other CRMs like Salesforce/ServiceNow). · Exposure to CI/CD pipelines (GitHub Actions, GitLab, AWS CodePipeline, or equivalent). · Familiarity with REST/GraphQL APIs, webhooks, and OAuth-based integrations. · Solid understanding of IAM security, role-based access, and compliance requirements. · Expertise in AWS services: Lambda, API Gateway, Step Functions, DynamoDB, S3, CloudWatch. Preferred Skills · Experience with Amazon Lex, Polly, and Transcribe for conversational AI. · Knowledge of Zoho ecosystem (CRM, Desk, Campaigns, Zoho PhoneBridge API). · Background in contact center technologies such as Avaya, Genesys, or Twilio

Job Description The Intelligence department is seeking a mid-senior level Manager to join the team responsible for championing a data-driven, holistic approach to marketing client productions, with a focus on sales and ticketing. The Manager will oversee ticketing and sales strategy, audience insights, and integrated data analysis across client productions. This is a full-time, regular, benefits-eligible position. JOB RESPONSIBILITIES • Ticketing & Sales Strategy:, • Lead and support sales analysis for clients, making data-driven, strategic recommendations on revenue management, pricing models, programming and distribution against goals and projections., • Effectively use data to tell a story through clear, effective reporting and/or presentations, translating complex data into clear, actionable strategies. Create and distribute daily and weekly reporting as needed., • Liaise with industry ticketing and box-office partners to implement strategies and programming across multiple ticketing systems., • Create, submit, and revise ticket programming to support all aspects of inventory management (dynamic and variable pricing adjustments, performance scheduling, special promotions, distribution management, group sales, etc.) as needed., • Audience Insights:, • Align sales data, audience data, and market research to identify and anticipate trends, including growth opportunities and audience development opportunities for clients., • Leverage proprietary first-party behavioral data to inform new business strategies and audience segmentation for clients., • Create and manage post-trip surveys, other quantitative surveys, or qualitative research studies as needed., • Integrated Analysis:, • Collaborate with interdepartmental teams to make integrated recommendations across sales, traditional media, digital media, marketing partnerships, social media, and more., • Create and implement a framework to integrate client metrics across agency teams, using data to influence decision making., • Contextualize sales performance using client data, agency data, and external data sources., • Agency Resource (15%):, • Assist in maintaining agency-wide and industry-wide databases as needed., • 3 to 5 years of experience in a relevant, data-driven role., • Experience with ticketing and/or sales strategy within the live entertainment industry required. Specific experience with ticketing systems regularly used on and off-Broadway (STAR/Telecharge, Broadway Direct, Tessitura, AudienceView) a plus., • Advanced Microsoft Excel skills are required (Macros & VBA, SUMIFS, XLOOKUP, PivotTables, charting, etc.). Experience with other data analysis or business intelligence tools (Power BI, Tableau, etc.) a plus., • Proficiency with reporting and working with large data sets required., • Strong mathematical skills, analytical skills, and financial acumen required., • Ability to be available evenings and/or weekends required., • Proficiency with marketing or advertising, including media planning and digital media metrics, a plus., • Proficiency with qualitative and/or quantitative research a plus., • Meticulous attention to detail and organizational skills required., • Ability to collaborate seamlessly and effectively across disciplines and departments required., • This is a client-facing role: excellent communication skills (written, in-person, and presenting to large groups) are required.Annual Salary$55,000—$70,000 USD

Job Description About See Tickets See Tickets is an international ticketing organization which has been offering a comprehensive suite of ticketing, marketing and support solutions for top events for over 25 years. In 2016, See Tickets acquired Flavorus in Los Angeles, California, creating See Tickets North America. With the industry’s most user friendly ticketing platform, our experienced team serves over 5,000 promoters, festivals, performance venues, sporting events and monuments including Glastonbury Festival, Manchester City Football Club, Beautycon, Spring Awakening and The Eiffel Tower. We operate under the See Tickets brand in the US and the UK and the Digitick brand in France. See Tickets is a wholly-owned subsidiary of Vivendi SA, a Paris-based international Media and Content business. About the Role The Staff Accountant position will be part of the Finance and Accounting Group of See Tickets US, assisting in multiple responsibilities throughout the department. Reporting to the Accounting supervisor, they will contribute to the day-to-day function in the US accounting group and work with other business partners to ensure accuracy and timeliness of deliverables. They will be an active contributor to the monthly close process and must be comfortable working with multiple systems and help improve processes as the team expands. This position is remote. Responsibilities list below but not limited to: • Strategic analysis of client contracts for Weekly Payments., • Make weekly payments to clients - Pre-Settlements/Club Events, • Prepare Weekly ACH Batch Upload for client payments, • Record Weekly client payments in Quickbooks, • Monthly bill/invoicing for our AR clients - Authorize.net and other Miscellaneous billings, • Collection of outstanding fees and miscellaneous items billed, • Record client’s receivables (payments) into Quickbooks Expectations • Strong time management skills, • Meets Deadlines, • Highly organized with great attention to detail, • Strong analytical skills, • Openness to collaborating, • Ability to work independently, • Good communication skills - much interaction with internal and external customers, • Bachelor’s Degree with focus in Accounting/Finance, • 3-5 years of Accounting experience is a must, • Direct knowledge of accounting processes and functions, • Strong experience working with other ticketing experience and platforms is preferred., • Must be authorized to work in the United States Benefits • Health Care Plan (Medical, Dental & Vision), • Flexible Spending Accounts (Health, Dependent Care, and Commuter), • Employee Assistance Plan, • Retirement Plan (401k, IRA), • Life Insurance (Basic, Voluntary & AD&D), • Additional Voluntary Benefits (Accident Insurance, Group Legal Plan, Critical Illness Insurance, Hospital Indemnity Insurance), • STD/LTD, • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Gym Stipend, • Charitable Donation Match

Job DescriptionBuilding A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Job Location: Jersey City, NJ (hybrid - 3x a week in office, subject to change to 5 days at any time) What You Would Get To Do The Project Manager, Hospitality Events will support the Firm's hospitality strategy by having excellent communication and organizational skills and the ability to successfully manage stakeholder relationships. This person will be expected to gain knowledge of the firms current Hospitality Commitments, Sports and Entertainment venues nationwide, and build relationships with key business partners. Limited domestic travel may be required with this role. Your Contributions • Business Strategy and Management, • Conduct research and create presentations for internal review, • Support in development of creative ideas for new and existing hospitality events, • Design, develop and present strategic program recommendations, • Marquee Hospitality Events, • Assist with budget and spend management, ensuring accurate tracking and reporting through internal systems, • Support contract negotiations and assist with approvals and communication throughout the process, • Assist with the coordination for hospitality events, including transportation, hotel, venue, and food and beverage arrangements, as well as managing gift selection, • Create agendas, attend update meetings, and ensure effective communication with internal and external clients, • Help coordinator event-related communications, including invitations, RSVPs, ticket distribution, and other materials, • Participate in site visits and support overall event execution to ensure seamless logistics and attendee experience, • Firm Ticketing, • Work Closely with the internal ticketing team on ticket allotments and connectivity to Hospitality Events, • Join weekly calls to build relationships with key stakeholders, • Administration / Financial Support, • Manage internal accounting systems for hospitality events, • Pay invoices, • Manage approvals, • Manage payments against budgeted costs, • Facilitate calendars, meetings and other communications with internal and external clients, • Support in managing vendor relationships, • 5-8+ years' experience in event management focused on Sports and Entertainment (specifically professional tennis, golf, baseball, football, etc.), • Bachelor's degree preferred or equivalent practical experience, • Experience in the management of ticketing systems a plus, but not required, • Work experience inside a Sports and Entertainment venue a plus, but not required, • Good working knowledge of MS Office Suite, • Highly organized with excellent time management skills to handle multiple tasks and meet strict deadlines, • Ability to establish relationships and maintain a positive rapport with clients, vendors and suppliers, • Knowledge of Sports and Entertainment Venues preferred, but not required, • Creative problem solver, resourceful, team player, • Calm and flexible approach to handling the pressure and stress of ever-changing demands, • Ambitious and proactive, • Willing to travel when required At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth: • Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Senior Tier 1 Support Specialist to be responsible for supporting the end users and executive leaders on hardware, software, and network-related problems, answering any questions, onboarding/offboarding of personnel and providing break-fix resolutions for all bank staff. The Senior Tier 1 Support Specialist will also assist with the mentoring and leadership of the Tier 1 team. The expectation is that the Tier 1 Support Specialists will troubleshoot beyond the PC, including troubleshooting servers, network devices, cloud systems and Apple computers. The successful Senior Tier 1 Support Specialist will be able to prioritize multiple requests, be organized, have strong communication skills, work with all levels of management, ensure that support tickets are resolved promptly, provide metrics for all things related to the Tier 1 Support team and participate in the routine after-hours support rotation. Responsibilities: The Senior Tier 1 Support Specialist will work closely with the other staff members under the IT Manager’s direction along with other members within the IT department on the following responsibilities including, but not limited to: • Be able to work in a fast-paced environment., • Ability to organize, prioritize, and meet established deadlines., • Ensure all requests are resolved promptly and with high-quality results., • Assist users over the phone, in-person, and remotely using multiple platforms., • Provide desk-side support for all levels of staff., • Administration of Active Directory, Azure, SharePoint, Zoom, Exchange, Office365, Computing endpoints, virtualization platforms, email filter, phone systems, mobile devices, and other IT-related software., • Understanding of virtual desktop environments and remote desktop technology., • Configure, deploy and relocate desktops, laptops, printers, and any other related devices., • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, Android, and other standard hardware devices and software., • Collaborate with team members regarding resolutions to various users within the CFSB environment., • Troubleshoot problems ranging from server and application to network and PC issues., • Handle escalations from phone calls, emails, or monitored alerts., • Utilize experience and knowledge to assess issues and provide solutions for matters presented., • Assist with the triage of alerts and tickets to other technical teams., • Take ownership of tickets and customer interactions., • Document resolutions, update outdated procedures and assist with process improvements., • Engage in continued certification training to improve skillset., • Escalate issues to other teams where required to help with the remediation of user issues., • Report/lead critical incidents or problems that become too complex for self-resolution. • Correlate and provide necessary metrics of the performance of the Tier 1 team. • Occasional local travel to our Branch office located in Woodhaven, Queens. • Must be flexible to work various shifts, including holidays, weekends, and participate in the On-call rotation with the IT team as needed Knowledge, Skills, and Abilities: • Minimum 4 years’ experience in administering/supporting any of the following:, • LAN/WAN environments, • Experience with PSA and RMM Tools, • Network Operations Center, • Help desk or relevant IT Support role, • Microsoft Windows 10/11 • Apple OS-X and Apple management tools • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Experience and proficiency in troubleshooting Office 365 Suite and Azure Intune, • Moderate to advance understanding of protocols such as DNS, DHCP, TCP/IP, Kerberos, SSL • Experience with scripting SDLC best practices, PowerShell/Python is a huge plus. • Knowledge of backup technologies, • Knowledge of security best practices and policies, • Ensure that all support requests are resolved within established service level agreements (SLAs), • Experience in the set-up, configuration, and use of computer hardware, software, and networks, • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language, • Self-motivated and willing to learn, as well as continually find the solution, • Demonstrated written communication skills to create helpful support logs and documentation, • Have a positive attitude, empathy, and high energy, • Ability to take the initiative and adapt. Education, Training, and Experience: • Associate’s degree preferred. Relevant and significant industry experience may provide a substitute for the education requirement., • Minimum of 7+ years of experience in a technical support role, with experience in a Tier 1/2 support or Executive support role preferred., • The use of ticketing systems such as FreshService / FreshDesk; having experience with this system is a plus. Any certifications in the following is a huge plus: • Microsoft Certifications • Apple Certifications • Cisco Certified Network Associate (CCNA), • CompTIA Network + Security + Salary: $90,000 - $100,000 / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description SUMMARY: Organized and enterprising development professional providing support to the Major Gifts team and Development office colleagues in order to increase individual fundraising capacity. This role executes a best-in-class engagement and stewardship program, providing a seamless and value-driven donor experience which leverages NJPAC’s artistic excellence and advances an institutional narrative focused on impact, outcomes, and access. The Coordinator of Major Gifts works closely with colleagues across the organization to maximize philanthropic support from prospects and existing donors, identifying opportunities to engage them more effectively in NJPAC’s mission. ESSENTIAL DUTIES AND RESPONSIBILITIES: * In collaboration with our Loyalty Services team, provide top-of-class donor concierge service to Vanguard Society and NJPAC Champion donors, assisting them with ticket requests, parking, and reservations. * Manage data in CRM system, including (but not limited to): tracking pledges and outright gifts; updating donor contact and biographical information; uploading documents relevant to donors, gifts, and pledges; gift tracking forms; creating reports and lists as requested; etc. * Assist in the creation and distribution of written materials to donors, including annual reports, proposals, gift acknowledgements, pledge forms, invoices, and other communications. * Assist Membership and Development Events in coordinating cultivation and fulfillment events. These include (but are not limited to): intermission and pre/post-event receptions; formal events; performer meet-and-greets; and off-site events. * Facilitate the creation of “surprise and delight” moments for donors upon their arrival. * Manage and/or attend evening and weekend events and perform other duties and assist in special projects as assigned. * Coordinate and execute the delivery of messages and gifts for donors’ special occasions (birthdays, anniversaries, life events, etc.). * Manage donor communications for gifts, pledge reminders and other donor outreach as required. * Work closely with Director of Research and Prospecting to pre-screen audience members before select performances * Additional administrative duties as directed. QUALIFICATIONS: * Bachelor’s degree required. * Previous experience working with non-profit organizations, especially in fundraising, customer service, and/or event management. * Excellent customer relations skills, with the ability to intuit donors’ needs, identify issues, and problem-solve. * Exceptional writing and communication skills. * Proficiency in Office365, Google Suite. Experience with Salesforce or other CRM software a plus. Familiarity with ticketing software systems a plus. * Interest in the performing arts and arts education a plus. * Ability to build relationships and collaborate with internal stakeholders. * Excellent attention to detail. * Some evening and weekend work is required.

Job Description SUMMARY: Entrepreneurial and proactive fundraiser managing personal portfolio of individual donors giving $750.00-$4,999 (as well as a handful of donors giving $5,000 - $10,000) for NJPAC programs and operations. Support best-in-class engagement and stewardship program that builds and deepens premium relationships, retains and upgrades philanthropic support, creates a seamless and value-driven donor experience that leverages NJPAC’s artistic excellence and advances an institutional narrative focused on impact, outcomes, and access. Position reports to Director, Major Gifts. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Oversee individual giving portfolio valued at approximately $150,000+ (approx. 100 - 150 accounts) including solicitations, renewals, stewardship, upgrades and fulfillment. * Develop personal relationships with donors that lead to personal solicitation; assign solicitations to CEO, senior management as necessary to close gifts * Creatively steward and upgrade existing sponsors using personal visits (5-10 personal touches to donors/prospects monthly), organizing meetings with CEO/other stakeholders, using ticketing, invitations to program-related meetings and events, crediting and recognition and benefit fulfillment events * Project manage Champion-level campaigns, solicitation mailings, and stewardship and cultivation pieces, including working with mail house to ensure timely, accurate, and high-quality collateral is prepared and delivered * Serve as individual giving “Donor Concierge”: field and then work with Box Office to fulfill ticket requests, reserve parking, take reservations for donor events * Manage correspondence, acknowledgements and proposals for donors. * Work with research and membership to identify members with capacity for Vanguard level gifts and design engagement plans designed to steward donors and maximize upgrades and conversion. * Develop membership benefits, engagement activities and special events tailored to young supporters. * In collaboration with Major Gifts coordinator, plan and design annual Champions Appreciation Day - including concept, timeline, run of show, invitations, vendor coordination and post-event follow-up * Work with prospect researcher to parse wealth screening data to isolate, qualify and activate strategies to engage and solicit high wealth individuals within the database * Update and maintain donor records with contact information, biographical updates and coding * Manage and/or attend evening and weekend events and perform other duties and assist in special projects as assigned. QUALIFICATIONS: * 3-5 years development experience, effectively stewarding and fundraising from individual donors, in progressively more senior positions * Bachelor’s degree required. * Highly motivated strategic thinker with exceptional written and verbal communication skills across a range of formats - including emails, letters, proposals, and progress reports * Ability to build relationships and consensus across internal teams. * Superior organizational and project management skills. * Strong technology skills, including proficiency in Word and Excel. Experience with customer relation software preferred. * Superior customer service skills and follow-up skills * Ability to project manage and prioritize * Excellent project management with an ability to implement systems and follow-up processes. * Ability to manage up and down * Self-starter, independent and proactive * Interest in the arts a plus * Analytical and comfort with data and databases * Experience with Salesforce or other Fundraising and ticketing software preferred. * Evening/weekend work required.

Job Description Building A Brand Starts With Our Story FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer. Learn more at Job Location: Jersey City, NJ (hybrid - 3x a week in office, subject to change to 5 days at any time) We are seeking an experienced hospitality professional with a proven background managing executive-level client experiences at premier sporting events.. This role will oversee VIP suites, ticketing programs, and high-touch client experiences that require impeccable attention to detail and delivery of white-glove service for C-suite executives and senior leaders. You will work closely with internal stakeholders, external venues, and vendors to ensure flawless execution of marquee hospitality events that align with the Firm's strategic client engagement goals. Limited domestic travel may be required. Your Contributions: Executive Hospitality & Ticketing • Manage hospitality suites and ticket allocations for major sports and entertainment events., • Oversee end-to-end client experience, ensuring seamless logistics and an elevated, white-glove service standard for C-suite guests., • Lead planning and execution of executive hospitality programs tied to marquee events., • Coordinate travel, hotel, and premium hospitality logistics for clients and executives., • Support budget tracking, vendor contracts, and invoice management through internal systems., • Build trusted relationships with internal business partners, ticketing teams, and external venues., • Serve as a polished, professional point of contact for executive guests. Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at FIRST. Please contact if you need an accommodation at any stage of the recruitment process. • 5–7 years' experience in sports & entertainment hospitality with direct responsibility for executive/VIP clients., • Demonstrated experience managing hospitality suites and ticketing programs at major sporting events required, • Track record of providing white-glove service to C-suite executives., • Strong vendor/venue management skills and familiarity with sports/entertainment environments., • Highly organized, detail-oriented, and calm under pressure., • Bachelor's degree preferred (or equivalent experience)., • Willingness to travel domestically as required., • Creative problem solver, resourceful, team player, • Calm and flexible approach to handling the pressure and stress of ever-changing demands, • Ambitious and proactive, • Good working knowledge of MS Office Suite, • Medical, Dental & Vision which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA), • 401 (k), • Five Flexible Spending Accounts Options, • Generous Paid Time Off Allowance, • Employee Assistance Program (EAP), • Life, Disability & Pet Coverages, • Wellness Stipend, • Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more, • Aura Identity Theft Protection, • Discretionary Bonus Structure #LI-KM3 FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.

Job DescriptionRedefine the future of live entertainment tech — and the Performing Arts Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment technology firms. We’re transforming how people experience live events — from global icons like the Grammys and Golden Globes to major universities and world-class venues like KKL Lucerne. Now, we’re bringing that same innovation to the performing arts — where passion, storytelling, and community converge. Whether it’s a Broadway house, regional theater, or symphony hall, we empower organizers to move beyond outdated systems and reimagine what’s possible in ticketing, patron data, and audience engagement. Backed by over $65 million in funding, vivenu gives event organizers the power to own their brand experience, unlock deep audience insights, and seamlessly integrate ticketing into their digital ecosystem — all while preserving the artistry and spirit that make live performance timeless.As a Founding Account Executive - Performing Arts, you will: • Shape vivenu’s strategy in the performing arts vertical, working closely with leadership to identify where innovation meets artistry., • Hunt and convert target accounts — including theaters, arts centers, orchestras, and cultural institutions., • Translate industry empathy into results: understand the operational realities of box offices, subscriber bases, donor management, and ticketing workflows., • Lead thoughtful discovery and product conversations that honor the craft while demonstrating ROI, operational ease, and transformative potential., • Manage multiple stakeholders across executive directors, leadership, IT, and box office teams., • Build and promote long-term partnerships, ensuring vivenu becomes a trusted technology partner to leading arts organizations., • Stay at the forefront of arts innovation — from audience development to hybrid programming and experiential design — while maintaining awareness of competitors and market trends.What you will need to succeed in this role:, • A Bachelor’s Degree or equivalent in Business Administration, Arts Management, or a related field., • 5–7 years of customer-facing or sales experience, ideally in high-growth or SaaS environments., • Experience selling technology or enterprise solutions to performing arts organizations — or hands-on experience working within them (e.g., on Broadway, regional theater, or nonprofit arts administration)., • Experience in digital consultancy or transformation, particularly in helping organizations adopt new technologies or optimize digital strategies., • Deep appreciation for the performing arts and a passion for empowering the institutions that bring them to life., • Exceptional communication and storytelling skills; able to connect technology to purpose., • A consultative, disciplined approach to sales, with strong organizational and problem-solving skills.

Job Description Position Title: Part-Time Marketing, Communications & Outreach Manager Schedule: 10–24 hours per week- fluctuates depending on season Compensation: $25–$27 per hour, commensurate with experience Reports to: Executive Director Location: Bronx River Art Center (BRAC), Bronx, NY (hybrid possible with on-site needs) About the Bronx River Art Center (BRAC) Bronx River Art Center (BRAC) is a community-based, multi-arts nonprofit dedicated to providing a forum where people of all ages can transform creativity into vision. Founded in 1987, BRAC fosters innovative arts engagement and creative community development by offering arts education, contemporary exhibitions, performing arts programs, and affordable artist studio space. Rooted in the Bronx, BRAC integrates environmental justice, arts education, and visual and performing arts into its mission—empowering youth, families, and adults to explore creativity, build skills, and participate in a thriving cultural ecosystem along the Bronx River. Position Overview BRAC seeks a detail-oriented, creative, and community-centered Part-Time Marketing, Communications & Outreach Manager to lead the organization’s external communications, outreach efforts, and promotional strategy. This role is ideal for a dynamic communicator who is passionate about the arts, community engagement, environmental justice, and expanding BRAC’s visibility across the Bronx and New York City. The Manager will oversee day-to-day marketing activities—including social media, e-blasts, press, outreach, and print materials—while supporting major organizational initiatives planned for 2026, such as a full website redesign and class booking platform transition. Key Responsibilities Marketing, Communications & Digital Media (Ongoing) • Develop and implement integrated marketing communications strategies across digital and print platforms., • Manage multichannel marketing campaigns including social media marketing, email marketing, Google AdWords, Facebook Advertising, and print advertising., • Oversee content marketing initiatives, including copywriting for websites, blogs, newsletters, and promotional materials., • Utilize SEO best practices to optimize website content and improve organic search rankings., • Manage marketing automation tools to streamline campaigns and nurture leads effectively., • Analyze campaign performance using Google Analytics and other analytics tools; adjust strategies based on data insights., • Manage BRAC’s communications strategy and annual content calendar, ensuring alignment across programs, events, initiatives, and organizational priorities., • Collaborate with the Programs team on shared tasks, planning, and communications needs to ensure accuracy, coordination, and unified messaging across all departments., • Manage BRAC’s social media and marketing strategy, including content creation, scheduling, analytics, and community engagement., • Co-Design and distribute e-blasts, newsletters, and announcements through BRAC’s email marketing platforms working closely with programs team on content, cadence and strategy, • Maintain and update BRAC’s website, ensuring content is accurate, timely, and compelling., • Draft and distribute press releases, media advisories, and external communications., • Create or oversee development of print and digital marketing collateral, including posters, flyers, brochures, postcards, and event materials—working with internal staff and external graphic designers., • Manage the distribution of printed collateral, mailings, drop offs, and partner organizations., • Manage production and ordering of swag and promotional merchandise., • Ensure consistent brand identity across all platforms and materials., • Manage content for BRAC’s Youtube channel, • Manage the coordination of IG Live events, • Coordinating photographers and videographers for events, • Marketing and list our rental space on external sites Community Outreach & Relationship Building • Conduct community outreach and engagement with partner organizations, elected officials, community groups, schools, businesses, arts institutions, and individual stakeholders., • Represent BRAC at onsite and offsite community events, cultural festivals, meetings, and public engagements as needed., • Grow and maintain strategic partnerships that amplify BRAC’s programs across arts, community development, and environmental justice sectors., • Manage our contacts list for email and postal addresses, • Outreach and recruitment efforts to local schools & community organizations for educational & afterschool programs enrollment Special Projects (2026 Focus) Work collaboratively with the Executive Director, Programs Department, and external vendors on four major initiatives: • Website Redesign & Platform Transition, • Support research, planning, and project management for BRAC’s 2026 website redesign., • Coordinate communication between leadership, staff, designers, and developers to ensure timely deliverables., • Third-Party Ticketing, Class, and Program Promotion Platforms, • Manage ongoing updates, promotions, ticket listings, and integration with BRAC programs., • New Class Booking & Space Management Systems, • Work with program staff to implement new class registration, space booking, and facility management systems., • Support content setup, • Create Branding Kit for Bronx River Art Center Qualifications • 3+ years of experience in marketing, communications, digital media, community outreach, or related fields; nonprofit or arts-sector experience strongly preferred., • Proven experience in digital marketing, content marketing, social media marketing, and multichannel marketing strategies., • Strong knowledge of SEO, Google Analytics, Google AdWords, Facebook Advertising, email marketing platforms, and marketing automation tools., • Strong project management skills with the ability to manage multiple campaigns simultaneously within deadlines., • Strong writing and editing abilities across press, newsletters, and social platforms., • Experience managing social media, email marketing tools, and basic graphic design (Canva required; Adobe Creative Suite a plus)., • Comfort with website editors (WordPress, Squarespace, Wix, or similar)., • Strong project management and organizational skills; ability to manage multiple timelines., • Experience with community engagement or partnerships, especially in arts, education, cultural, or environmental justice organizations., • Genuine interest in arts education, performing arts, and cultural community-building., • Spanish Proficiency is preferred but not required, • Google Suite platform proficiency, • Familiarity with ticketing platforms- eventbrite or similar helpful but not required, • Familiarity with airtable helpful but not required Schedule & Work Environment • 10–24 hours/week with flexible scheduling; some evening and weekend hours required for special events., • Hybrid flexibility may be available, though on-site presence in the Bronx is required for meetings, outreach visits, events, and collaboration., • Hours may flex up for special events and busy time periods How to Apply Send your resume, a brief cover letter, and 1–2 samples of marketing or communications work (optional) to with the subject line: “Part-Time Marketing, Communications & Outreach Manager – [Your Name]”. Applications are being reviewed on a rolling basis, and we are seeking to fill this position immediately . No phone calls or in person visits please. Company DescriptionABOUT BRAC The Bronx River Art Center (BRAC - ) is a 35+-year-old community-based, multi-arts organization located in the heart of The Bronx at the major transportation hub of West Farms Square, three blocks south of the Bronx Zoo. Because of our unique location next to our namesake — the Bronx River — an important natural resource in the heart of the Bronx, we were one of the first interdisciplinary art and environmental studies organizations in the country to incorporate environmental justice concerns and urban design into our visual arts curriculum. In our recently restored, 18,000 sq. ft. state-of-the-art facility we offer four interlocking programs: after-school and weekend visual arts classes for both youth and adults, a ground floor, 2,000 sq. ft. gallery featuring professionally curated contemporary art exhibitions, artist studios, a co-working space for emerging and mid-career creative entrepreneurs; and a multi-purpose event space featuring an array of performing arts and cultural events. BRAC meets the cultural and artistic needs of a multi-ethnic community in the south-central Bronx, as well as the larger cultural community of New York City. BRAC is conveniently located at a transportation hub one block east of the East Tremont/West Farms Square stop on the #s 2 and 5 subway lines. Our area is also accessed by six bus lines and three highways.ABOUT BRAC\r\nThe Bronx River Art Center (BRAC - ) is a 35+-year-old community-based, multi-arts organization located in the heart of The Bronx at the major transportation hub of West Farms Square, three blocks south of the Bronx Zoo. Because of our unique location next to our namesake — the Bronx River — an important natural resource in the heart of the Bronx, we were one of the first interdisciplinary art and environmental studies organizations in the country to incorporate environmental justice concerns and urban design into our visual arts curriculum. In our recently restored, 18,000 sq. ft. state-of-the-art facility we offer four interlocking programs: after-school and weekend visual arts classes for both youth and adults, a ground floor, 2,000 sq. ft. gallery featuring professionally curated contemporary art exhibitions, artist studios, a co-working space for emerging and mid-career creative entrepreneurs; and a multi-purpose event space featuring an array of performing arts and cultural events. BRAC meets the cultural and artistic needs of a multi-ethnic community in the south-central Bronx, as well as the larger cultural community of New York City.\r\n\r\nBRAC is conveniently located at a transportation hub one block east of the East Tremont/West Farms Square stop on the #s 2 and 5 subway lines. Our area is also accessed by six bus lines and three highways.

Job Description ABOUT THE OPPORTUNITY: Daybreaker, the morning dance movement with 800K community members in 60+ cities around the world, is seeking an experienced performance marketing leader to improve, grow, and lead our marketing team. This is a growth and performance based marketing role and prior experience in leadership growth marketing experience is a must. Our ideal candidate is a passionate leader, highly analytical and data-driven, experienced in membership and recurring B2C revenue models, and in growing our ticketing. The Marketing Manager will report to Daybreaker's Co-Founders. RESPONSIBILITIES: • Lead growth for ticketing and attendance in virtual and IRL events. (1M+ attendees to date), • Lead list growth for email, social and SMS., • Lead management of strategy and flows for email along side our copywriter., • Own Daybreaker's marketing calendar across email, press, social and site updates., • Support PR strategy managing an external agency, and strategize Daybreaker's influencer marketing strategy., • Co-manage a paid marketing plan and digital agency along side our Co-Founders., • Drive team towards a more data-driven approach to marketing, and implement new reporting systems to help drive team’s decisions., • Dive deep into areas of marketing not (yet) covered by existing team members, • Ensure tight execution of all Daybreaker marketing programs -- online and offline. Daybreaker is a social enterprise and morning dance and wellness move-ment in 60+ cities around the world with a community of 800K+ and growing. We are pioneers in the social wellness movement, and created the category of morning dance parties. We are a substance-free community and are reimagining how humans socialize (in the morning / without alcohol or drugs). We are experience designers and community builders with a results-oriented management team that is set on building a lasting movement that solves major societal problems: loneliness and isolation. As a member of the Daybreaker team, you will be welcomed into our global family of epic humans, dedicated to spreading love and mischief around the world. At Daybreaker, we don’t sell a product, we share a feeling. Requirements • Must have leadership experience, including management of a diverse marketing team including digital marketing, offline marketing, out-of-home campaigns, social media, PR, both in-house staff and outside marketing agencies., • Balance of thought leader and detail-oriented data-driven doer, • Having an MBA is nice, but equal opportunity is given to degreeless entrepreneurs who have a history of CRUSHING IT!, • Salary: Competitive base plus exciting performance bonuses based on revenue targets, • Health / Dental / Vision insurance plans after 60 days, • Matching 401k program after 1 year, • Flexible PTO after first 6 months, • A global network of creatives and entrepreneurs in our Daybreaker cities, • Dancing! Lots of dancing! And seeing people cry tears of joy all the time at our events around the world :), • Free Burning Man Ticket (or equivalent value for other festivals)

Job Description Since opening its doors in 2001, Joonbug has become the nation’s leading producer of nightlife events and promotions. Joonbug serves as a brand ambassador for trendsetters, travelers, natives, and newcomers, presenting an insider’s guide to users pursuing cutting-edge dining, entertainment, and nightlife encounters on any given night within any landmark city. Our company strives to provide once-in-a-lifetime experiences. Joonbug seeks a full-time Ticketing and Customer Service Specialist in our New York City office. We seek true believers and hospitality careerists who can grow with us! This person will be responsible for finding and managing ticketing relationships for our events, and will some help with admin work: a positive culture leader and a team player in the office. ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: * Uploading of events to various sales channels (Eventbrite, POSH VIP, etc) * Optimizing and marketing all events for the campaign * Knowledge of boosting events on Eventbrite and ranking rates on sites * Researching websites and various outlets in respective markets to upload/broadcast our events on * Coordinating influencers with our promotions department. Ticketing: * Familiarity with event ticketing platforms, broadcasting tools, and ticketing software. * Basic knowledge of troubleshooting tech issues related to integrations and platform connections * Comfort working with different ticketing and broadcasting platforms, with the ability to quickly learn and navigate varied user interfaces. * Be a tech nerd to analyze ticketing websites and figure out how to post our events best and to boost our events on these platforms. Admin/Customer Service: * Assisting customers with basic inquiries about our events * Minor data entry * Assisting our Director of Operations with minor tasks Important Stuff: * A flexible schedule is mandatory- work varied shifts to include days, nights, weekends, and holidays. * Exceptional organizational and time management skills with rigorous attention to detail * Extroverted, self-motivated, and resilient with strong problem-solving skills * Ability to handle high-pressure situations with confidence in a fast-paced environment * Excellent customer service, verbal and written communication skills * Candidates must live within the Tri-State area, with the ability to efficiently travel to and from the NYC office * Basic Microsoft Office skills with solid proficiency in spreadsheet applications Company DescriptionJoonbug is the nation’s premier nightlife event producer, crafting unforgettable experiences that set the industry standard. From exclusive weekly parties to high-energy bar crawls, we dominate the scene with next-level entertainment. Our discovery platform keeps trendsetters, socialites, and thrill-seekers plugged into the hottest nightlife destinations, while our legendary Halloween and New Year’s Eve bashes light up cities around the globe. With a commanding presence in nightlife meccas like New York, Philadelphia, Baltimore, and Los Angeles, Joonbug embodies a lifestyle of luxury, exclusivity, and non-stop excitement. We’re the go-to brand for tastemakers, jet-setters, and nightlife connoisseurs who crave cutting-edge dining, entertainment, and high-energy events in every iconic city.Joonbug is the nation’s premier nightlife event producer, crafting unforgettable experiences that set the industry standard. From exclusive weekly parties to high-energy bar crawls, we dominate the scene with next-level entertainment. Our discovery platform keeps trendsetters, socialites, and thrill-seekers plugged into the hottest nightlife destinations, while our legendary Halloween and New Year’s Eve bashes light up cities around the globe.\r\n\r\nWith a commanding presence in nightlife meccas like New York, Philadelphia, Baltimore, and Los Angeles, Joonbug embodies a lifestyle of luxury, exclusivity, and non-stop excitement. We’re the go-to brand for tastemakers, jet-setters, and nightlife connoisseurs who crave cutting-edge dining, entertainment, and high-energy events in every iconic city.

Job Description Director of Operation The Operations/Security Director is responsible for overseeing the daily operations, security functions, and facilities management of a DHS long-term shelter site. This includes ensuring full compliance with DHS, FDNY, DOHMH, OSHA, and other city and state regulations. The Director will lead the operations and security teams, supervise vendors, manage facility systems, and ensure a safe, clean, and secure environment for all residents and staff. This position is 100% dedicated to the project, requires 35 hours per week (with flexibility), and the Director must be on-call 24 hours a day, 7 days a week for emergencies related to operations and safety. Key Responsibilities: Operations Oversight 1. Supervise facility and program operations staff; manage and oversee external vendors and contractors., 2. Collaborate with the Site Director to meet contractual obligations and program goals in alignment with DHS standards., 3. Partner with senior management for preparation of proposals, audits, and programmatic reports., 4. Develop and implement operational goals, procedures, and emergency protocols tailored to the shelter environment., 5. Conduct monthly facility inspections and walk-throughs to assess the condition of shelter infrastructure and systems (e.g., HVAC, plumbing, electrical)., 6. Ensure proper function and documentation of the work order/ticketing system., 7. Maintain accurate operations logs, inventories, records, and forms., 8. Oversee procurement processes, inventory control, and tracking of supplies, furnishings, and equipment., 9. Negotiate service contracts and lease terms related to facility operations., 10. Ensure timely renewal of all licenses and permits from FDNY, DOB, DOHMH, and other regulatory agencies., 11. Assist with DHS inspections and respond promptly to any compliance findings. Compliance & Safety 12. Enforce adherence to OSHA standards, DHS facility requirements, and Universal Precautions policies., 13. Coordinate fire drills, facility evacuations, and maintain emergency response readiness., 14. Monitor and ensure staff compliance with fire safety and security certifications (e.g., F-80, OSHA)., 15. Serve as point of contact for operational emergencies including building systems failures, fire alarms, and unsafe conditions. Staff Supervision & Development, 16. Recruit, supervise, and evaluate operations and security personnel; ensure completion of required training and certifications., 17. Develop work schedules, assignments, and staffing plans to maintain 24/7 coverage., 18. Maintain positive labor relations and liaise with unions as needed., 19. Support the professional development of team members through mentoring, training, and supervision. Security Oversight 20. Supervise and coordinate all aspects of site security operations, ensuring safety of residents, staff, and visitors., 21. Develop, implement, and update security policies, patrol routines, and safety procedures., 22. Respond to and investigate incidents, safety infractions, and breaches; prepare incident reports for DHS and internal tracking., 23. Ensure timely and accurate maintenance of security logs and incident records., 24. Coordinate with NYPD, FDNY, and other emergency responders as necessary., 25. Provide coverage and assist with security operations when staffing shortages arise. Community & External Relations 26. Represent the shelter and operations function at meetings with city agencies, community boards, and partner organizations., 27. Foster positive relationships with the community while ensuring facility safety and compliance. Required Qualifications: · Bachelor’s degree preferred in facilities management, public administration, business, or related field. · Minimum 5–7 years of facilities or operations management experience, preferably in a residential, shelter, or social services setting. · Valid New York State Security Guard License. · FDNY F-80 Certificate of Fitness (or ability to obtain within 30 days). · OSHA Certification preferred. · Valid NYS Driver’s License, if authorized to operate an agency vehicle. · Proficiency with Microsoft Office Suite and facility management systems. · Knowledge of NYC shelter systems, DHS requirements, and building operations. · Experience supervising diverse teams and managing in unionized environments. Strong organizational, written, and verbal communication skills. · Ability to respond to emergencies and make sound decisions under pressure. · Must be able to travel to offsite meetings and training throughout New York City. · Must be able to ascend/descend stairs in the assigned shelter facility. · Must be on call 24 hours a day, 7 days a week.

Job DescriptionLaw Clerk IIEmployment Type: Full-Time, ExperiencedDepartment: Legal Services CGS is seeking an experienced Law Clerk to provide assistance in all phases of litigation for a large federal agency office. This is a high-profile office involved in many high priority cases where your work will be fulfilling, and will make an immediate impact in support of the mission of this federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:• Assist with all phases of litigation regarded opioid cases, and other high-profile cases litigated by this office. • Assist with trial prep, litigation tasks, and all other tasks as assigned by attorneys. • Reviews and analyzes documents, transcripts, files, and other materials to locate information & evidence relevant to investigative actions.• Uses electronic databases to perform litigation support tasks, including reviewing, organizing, indexing, tagging, and summarizing documents, files, and other materials.• Conducts database searches for documents and information. • Troubleshoot technical issues with review platforms and tools. • Apply redactions to documents of all types including audio files. • Draft review memos and other litigation documents as required by attorneys. • Communicate directly with case teams regarding ongoing litigation. • Draft, organize and manage litigation review materials. • Use task ticketing software to track litigation case support. Qualifications:- J.D. Degree- Active member of the Bar in any U.S. jurisdiction- Experience with civil litigation (preferred), especially if such experience involves complex federal cases and jury trials- U.S. Citizenship.- Requires Law degree, or currently attending an ABA-accredited law school, having completed at least two years of study or, an equivalent level of legal training or experience; or an equivalent level of education may be substituted. Additionally, must have at least two years of progressively more responsible experience on litigation support projects or task order related projects including proven capabilities and communication skills to successfully interact with clients and attorneys.- Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources.- Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw.- Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, and imaging.- Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAt Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! Rowan is looking for a Network Systems Analyst that will serve as the main point of contact for all IT-related queries, offering first-line support via phone, email, and ticketing systems. The Network Systems Analyst will be responsible for diagnosing and resolving hardware and software problems, assisting with software installations and updates, handling password resets, and managing user accounts to maintain security. They troubleshoot basic network connectivity issues and provide remote support for laptops, iPads, and point-of-sale devices, ensuring prompt resolution of user issues through excellent customer service. Additionally, they create and maintain documentation for troubleshooting and solutions. The Network Systems Analyst ensures compliance with IT policies and manages IT assets. 0What you'll do: • First-Line Support: Act as the initial point of contact for all IT-related inquiries via various communication channels (phone, email, ticketing system), providing timely and friendly responses to resolve issues within SLA or escalate them to 3rd party vendors when necessary., • Networking Support: Support end-to-end internet and phone service installations across multiple locations, ensuring timely activation., • Technical Troubleshooting: Diagnose and resolve hardware and software problems related to desktops, laptops, printers, mobile devices, and other IT equipment, ensuring minimal downtime and disruptions for end-users., • Software Support: Assist users with software installations, updates, configurations, and troubleshoot issues related to operating systems, productivity applications, and custom software., • Password Management: Handle password reset requests and user account management to maintain security and access controls., • Communication and Confidentiality: Provide excellent customer service skills in a fast-paced environment. Talk end-users through their difficulties and turn the situation into a positive experience., • Documentation: Create and maintain detailed documentation for common issues, troubleshooting steps, and solutions, aiding in the knowledge base for both the team and end-users., • User Training: Conduct small-group or one-on-one training sessions to help users become proficient IT systems., • Remote Support: Provide on-call remote assistance to off-site employees, ensuring their technical needs are met promptly and efficiently., • IT Policies and Compliance: Ensure users adhere to firm IT policies and procedures, assisting in enforcing security protocols and compliance requirements., • IT Asset Management: Provide backup support to monitor and manage IT assets, including hardware and software inventory, and maintain accurate records of equipment issued to users., • Other Duties as assigned.Experience we're looking for:, • 2-4 years experience providing remote support to field users., • 1-3 years experience working with store point-of-sales systems and related hardware., • Proficiency with operating systems (Windows, macOS) and common software applications., • Basic networking knowledge (IP addressing, DNS, DHCP), VOIP, and wireless network setup., • Strong understanding of Google Workspace.What you bring to the table:, • Experience in remote support, • Knowledge of computer hardware and peripherals, • Proficiency with operating systems and networking, • Knowledge of cybersecurity best practices and data protection regulations., • Excellent communication and customer service skills., • Strong analytical thinking and problem-solving abilities., • Attention to detail and thorough documentation skills., • Ability to manage time effectively and handle multiple tasks.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. About the Direct Issuance Team: Direct Issuance (DI) is building the future of event ticketing at StubHub – one where venues, promoters, and teams can seamlessly access millions of fans through StubHub's distribution. Fans want direct access to the content they love; event organizers want to reach loyal and new fans where they are. DI creates the technology and business systems that make this connection seamless, scalable, and intelligent. As a Strategy Manager - Product, you'll play a hybrid role at the intersection of product, strategy, and operations. You'll partner with engineers, analysts, and operations leaders to identify high-impact opportunities, test bold ideas, and design the systems that will shape the next generation of DI products. This role is designed for a builder-strategist – someone who can move fluidly between analysis, execution, and product design; who thrives in ambiguity; and who's motivated to unlock growth through sharp thinking and fast iteration. Location: Hybrid (3 days in office/2 days remote) – New York, NY What You'll Do: * Drive the Product Strategy for Direct Issuance • Partner with leadership to shape and prioritize the DI roadmap – identifying the most promising bets across new inventory sources, demand activation tools, and operational automation., • Translate ambiguous problems into actionable product or operational initiatives., • Lead day-to-day execution on select DI workstreams – directly partnering with engineers and ops teams to ship and scale., • Identify and test new untapped growth opportunities., • Optimize performance across partners, identifying opportunities to grow and deepen partnerships at scale., • Build tools and workflows to drive efficiency in DI operations., • 4-8+ years of experience in strategy, operations, sales operations, product management, or consulting, ideally in a tech or marketplace environment., • Track record of independently delivering outstanding business and customer outcomes in a fast-paced environment., • Proven ability to operate in ambiguous, early-stage environments – structuring problems and driving toward clarity and execution., • Strong analytical and technical fluency – able to self-serve data, define metrics, and collaborate closely with engineering., • Demonstrated success in owning cross-functional initiatives from concept through execution., • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job DescriptionThe Special Campaigns Assistant supports the high-level fundraising efforts of the Campaign team. The Assistant will report to the Director, Campaign to facilitate administrative dutires related to restricted giving for individuals. This includes a multi-year comprehensive campaign as well as annual programs such as Saturday Matinee Broadcast, HD Live in Schools, Access Opera, Rush tickets, and more. The ideal candidate must be detail oriented and able to pivot from excellent customer service to managing several internal projects simultaneously. They must also possess excellent interpersonal, communication, and organizational skills. Primary Responsibilities • Play an active role in supporting the day-to-day administration of a multi-year comprehensive campaign, including organizing key meetings, tracking action steps, and preparing reports, correspondence, and materials for major prospects., • Track donor cultivation and stewardship for campaign and restricted funding, partnering closely with the Major Gift team to ensure seamless coordination and execution of benefits, events, and communications., • Track and reconcile various campaign and restricted funding budgets, ensuring accurate submission of expenses and alignment with financial goals., • Collaborate with the Assistant Director, Development Operations, to manage and track progress for restricted funds. Regularly process gifts, generate reports, and provide actionable insights to support strategic decision-making for campaign efforts., • Organize and maintain documents related to restricted funding to ensure the Major Gift and Patron team has ready access to critical information, including solicitation templates and periodic mailings,talking points, and reports., • Support with donor entertaining, including invitations, ticketing, and reservations, and provide support for ticket orders and exchanges. Deliver personalized, top-tier support for seating and ticketing needs to elevate the donor experience., • Help staff galas and other fundraising events as needed., • Support the Major Gifts department with additional administrative functions as needed., • Other tasks as assigned. Skills and Qualifications, • College degree or equivalent required., • 1-2 years of fundraising and development experience., • Excellent written and oral communication skills., • Detail oriented and capable of managing several project deadlines to successful completion., • Ability to work both independently and collaboratively; the diplomacy and good judgment needed to balance multiple tasks., • Ability to write clearly and accurately. Experience writing acknowledgements, solicitations, proposals, and/or other original development documents preferred., • Ability to exercise excellent judgment with high-level donors, volunteers, and Board members., • Strong computer skills, including Microsoft Excel, isrequired., • Knowledge ofTessitura preferred., • Willingness to work occasional nights and additional weekend hours as needed.

Job Description We are seeking an Account Executive who is bright, energetic, proactive, and collaborative with a positive attitude and has excellent organization and communication skills (verbal and written) to join our team. This is a full-time, regular, benefits-eligible position. You must be passionate, motivated, and excited about your work, and have at least one (2) years of professional work experience in advertising, marketing, or communications. Love of, or previous work experience in live entertainment, arts, theater, and culture is a plus. JOB RESPONSIBILITIES (include but are not limited to the following): • Respond to client and internal requests quickly and effectively., • Liaise between the client and internal departments like production, creative, social, ticketing and media., • Day-to-day project management - work with the creative/production departments to develop work, manage timelines and estimates, and ensure that all materials receive appropriate approvals and are released on time., • Keep detailed, clearly labeled records of ads, art development, trade allocations, buys/insertion orders, etc., • Manage production billing and actualize budgets., • Prepare meeting materials and take detailed notes of meetings for later distribution., • Minimum 2 years' experience in an advertising agency or in a client-side marketing department with advertising agency contact., • Bachelor's degree in Advertising, Marketing, Communications, or related field of study., • Detail-oriented with excellent organizational skills., • Experience managing budgets and comfortable working in excel., • Clear and effective communicator, (written and verbal), with strong interpersonal skills., • Proven ability to multi-task and work in a fast-paced, deadline-driven environment., • Able to manage a large volume of work while retaining focus on details., • Flexible and receptive to changing priorities., • Able to identify problems and offer appropriate/effective solutions., • Flexible to work extended hours, when needed., • Strong computer skills in MS Office applications. Serino Coyne is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Annual Salary$50,000—$57,500 USD

Job Description Propelis, is a go-to-market ecosystem that enables marketers to move their brands forward with greater speed, clarity, and confidence. Our broad range of integrated solutions include brand creative, packaging, print solutions, branded environments, and content production. Services are delivered through our family of brands: SGX, Marks, Equator, Collide, and 5Flow. With a combined legacy spanning more than 150 years, Propelis commences operations with 10,000 employees in 30+ countries, nearly $1 billion in annual sales, and a diverse client base of over 2,000 leading companies. 5Flow integrates the technology products and services of SGK and SGS & Co—including Wave, Mediabox, Dragonfly, Photon, and Ai Lab—into a unified, cloud-smart platform for FMCGs, pharma, retailers, and printers. Powered by a global team of experts in both technology and the intricacies of the packaging and content production workflows, 5Flow reduces the complexities of brand management, enabling clients to move faster, adapt more quickly, and stay ahead of change. 5Flow are currently seeking an Application Support Technician to join their team based in Vacoas-Phoenix, Mauritius. This is a hybrid working role with shift-based hours that include night-shifts to ensure support is readily available for our client and user base. In this role, you will provide support for MediaBox, our web-based artwork management platform, deployed within some of the world's most well recognised, global FMCG brands. You will be the first point of contact for our end-user base, therefore it is vital that you possess a string customer and service focus, coupled with a level of technical knowhow, or interest in SaaS solutions. This role represent as ideal opportunity for a technically minded, service focused individual to take their first step into a career within software solutions. You will be exposed to a highly sophisticated, enterprise-level platform, along with global household name clients. In addition to this, you will have opportunity to work internally with Project Managers, Business Analysts and Developers as part of a wider SaaS delivery team. In this role you will: • Provide 1st Line of support to end users for Mediabox, • Be responsible for assessing issues logged in the ServiceNow (SN) ticketing tool; categorize the issues correctly and acknowledge them., • Implement a resolution for the issues, if possible, based on knowledge, processes, and basic verification, or escalating to the next level team while adhering to set SLAs. (Basic Verification includes small investigations on Set-Up of the Mediabox)., • Conduct calls if needed with users (critical or aged cases) from Customers/external for live support and better understanding of the situation., • Be responsible for resolving incidents logged on to the helpdesk for the SGSCO software engineering team, ensuring that incidents that are logged are dealt with in a timely manner., • Implement new processes and creation of knowledge articles (Level 1)., • Assist Technical Project Managers with tasks relating to Mediabox., • information., • Follow up on Devops tickets and action where required. You will have: • Excellent communication skills (English and French), • Experience gained within a service-focused role - ideally within technical support, • Have ambitions to develop your career within Software, Business Analytics, or Technical Project Management, • Be willing to work to a shift pattern, including night shifts