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Assist with the December office move (equipment setup, monitors, meeting rooms, etc. Handle walk-up requests, remote support across the Americas, and some security tickets. Experience with Ticketing Systems.

Job Description About the Job Love live events? Want to be part of the action? We're looking for friendly, outgoing Guest Experience Representatives to help create unforgettable experiences for fans and visitors. You'll be the face of the venue, welcoming guests, answering questions, and making sure everyone has a safe and fun time. What You'll Do * Greet guests with a smile and positive attitude * Help fans find their seats, restrooms, and concessions * Answer questions about the event and venue * Assist with ticketing or entry issues * Keep an eye out for guest safety and comfort * Be a problem-solver and go-to helper for all things guest-related What We're Looking For * A people person who enjoys helping others * Great communication and teamwork skills * Cool under pressure, even when it gets busy * Reliable and ready to work evenings, weekends, and holidays * Prior customer service experience is awesome but not required - we'll train you! Why You'll Love It Here * Be part of live shows, sports, and entertainment events * Work in a fun, energetic environment * Flexible part-time hours * Opportunity to grow your skills in hospitality and customer service Ready to Join the Team? If you're excited about making guests feel welcome and want to be part of creating amazing memories, apply today!

Job Description We are seeking a highly skilled IT endpoint engineer for a 90 day engagement to support a critical endpoint management initiative. Under the direction of the Endpoint Systems Engineer, this role will be responsible for deploying a new NinjaOne endpoint management solution, migrating the existing device fleet, and improving security and automation across our Windows environment. Key Responsibilities: * Deploy a fully onboarded NinjaOne endpoint management solution. * Migrate the existing Windows device fleet (~200 devices) from Airwatch to NinjaOne. * Integrate NinjaOne with core enterprise systems, including Okta, Google Workspace, Freshservice, Oomnitza, and relevant security/automation platforms. * Author, coordinate, and document CIS (Center for Internet Security) baselines for Windows endpoints. * Develop and implement IT workflow automations to streamline endpoint management tasks. * Automate resolution of security events to harden the device fleet. * Work closely with the IT Infrastructure team to ensure alignment with organizational standards and compliance requirements, Minimum Years Experience: 8 Years Required Technical Skills: * Advanced PowerShell scripting for system administration and automation. * Expertise with Identity Providers (Okta, Google Workspace, Microsoft AD/Azure AD). * Experience with endpoint management solutions, including NinjaOne (preferred) and Airwatch/MobileIron. * Strong knowledge of CIS benchmarks and endpoint security hardening best practices. * Experience designing and implementing IT workflow automations (e.g., via scripting, RPA tools, or automation platforms). * Familiarity with Windows OS administration, patching, and security policy enforcement. * Ability to document technical processes and produce operational documentation. Preferred Skills: * Experience with MDM/RMM migrations. * Knowledge of ITIL processes and ticketing systems. * Familiarity with security event monitoring and automated remediation. Qualifications: * Proven experience in IT Support and Endpoint Management * Strong problem-solving skills and ability to work independently under direction. * Excellent written and verbal communication skills for coordination and documentation. * Special Certifications/Skills: * Microsoft Certified: Endpoint Administrator Associate * Microsoft Certified: Identity and Access Administrator Associate * Microsoft Certified: Automating Administration with PowerShell * CompTIA ITF+ / CompTIA A+ * NinjaOne / RMM Vendor Certification Compensation: $50-65/hr (position would move to $105k annually upon conversion) Benefit Offerings: Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: * The California Fair Chance Act * Los Angeles City Fair Chance Ordinance * Los Angeles County Fair Chance Ordinance for Employers * San Francisco Fair Chance Ordinance Pay Details: $50.00 to $65.00 per hour Search managed by: Scott McKeen Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job DescriptionJob Title: L1 Customer Service Representative – Intake/Shipping Agent (L1)Location: OnsiteSummary:We are seeking a reliable and meticulous entry level Logistics Representative to join our inventory and package handling team. This role requires driving the company van around our campus to pick up and drop off laptop and desktop computers, and managing two service ticket queues for equipment related requests. Other duties include working with other team members to ensure the proper processing and inventory of both inbound and outbound parcels. A successful team member will demonstrate consistency by following a daily work routine, processing equipment in a timely manner, and maintaining a proper chain of custody for all equipment. Regular updates to all relevant service tickets is also required.Essential Duties and Responsibilities: Driving the company van around our campus to pick up and drop off equipment. Lift laptop and desktop computers onto carts and vans for transportation. Process inbound and outbound equipment to other team members and roles. Inventory and handle equipment toward the goal of reuse, recycle, or resale. Update spreadsheets for equipment and task tracking purposes. Update all assigned service tickets on a regular and consistent basis. Interact with company personnel to facilitate the handling of their equipment. Respond to email and chat in a timely manner. Provide feedback toward improving team processes. Other duties and responsibilities as assigned. Maintain professionalism at all times. Education/Experience: 1+ year Customer Service/logistics experience. Clean DMV record and current license. . Shipping and receiving experience is a plus. Experience working directly with customers is a must. Any Technical ability is a plus but not necessary. Able to multitask and prioritize multiple tasks/activities. Good interpersonal skills and organizational skills. Google Suite (sheets/docs/slides/chat/calendar) is a must. Knowledge of the ServiceNow ticketing system is helpful.

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. Solutions Engineering at Merge As a Solutions Engineer, you will be responsible for all technical activities with prospects while they test and deploy Merge, including building out proofs of concepts, problem-solving, and giving demos. You'll work closely with engineering and platform teams to prioritize feature requests, squash bugs, and help strategize on our product roadmap. Projects you'll work on as a Solutions Engineer will be high value and high impact, with increased levels of internal and external visibility. Responsibilities: • Lead as the key technical contact for prospects as they test and deploy Merge through proofs of concepts and technical workshops, • Take ownership of relationships and ensure a seamless developer experience, • Work with engineering and platform teams to highlight any product improvements based on prospect insights, • Create the foundation for a successful and rapidly growing solutions engineering team! Experience: • 3+ years in solutions engineering, sales engineering, or software engineering, • Computer science background or other technical/quantitative orientation, • Strong verbal and written communication skills, • Strong work ethic, goal-oriented, and great attention to detail, • Prior startup experience is a plusCompensation, • The cash compensation range for this role is $190,000 - $220,000., • Unlimited PTO + 10 company holidays, • Quality health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

Job DescriptionDescription: Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of the San Francisco Bay store locations. Essential Duties and Responsibilities: • Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department., • Maintains regular and consistent in-person attendance., • Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property., • Maintains sales floor and work station by following floorwork and PPM (picture process map) standards., • Stocks merchandise in appropriate area as assigned., • Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal., • Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards., • Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success., • Maintains regular and consistent in-person attendance., • Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): • Ability to speak and read English proficiently, • Must be at least 18 years of age or older, • Ability to pass a background check and drug screen, where applicable for position, • Physical Requirements:, • Must be able to constantly lift/carry/push/pull at minimum 20 lbs., • Must be able to frequently lift/carry/push/pull up to 50 lbs., • Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions What We Offer: • $17.70 Hourly, • Commuter Benefits, • Employee Discount, • Vacation and Sick Time, • Professional Development Training, • Mental Health + Wellbeing Employee Assistance Program Job Details: • Exemption Status: Non-Exempt, • Position Type: Part Time, • Job Shift: Varies Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Requirements:

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. What will you be Doing? • Be the first point of contact for organizations to learn about Merge by sharing the value we provide to their customers and their development team, • Create qualified meetings and opportunities with new prospects by using multi-touch cadences consisting of prospecting, email outreach, cold calling, LinkedIn social selling, and more, • Develop a mastery for best-in-class sales tools and tech such as Salesforce, Outreach, LinkedIn Sales Navigator, Gong, etc., • Innovate on the status quo of our outbound motion by constantly testing and tweaking approaches with prospects – collecting data and collaborating with the team to share your finds, • Receive best-in-class mentorship on how to be a strategic and successful SDR to accelerate your career into becoming a successful Account ExecutiveWhat Experience is Required?, • Exposure to fast paced corporate environments working cross-functionally, • Previous experience selling products or services directly to customers, • Possess inherent grit and resourcefulness. This role will be challenging, but you are motivated to develop and iterate your overall sales skills, • Ability to thrive in a collaborative environment in which you actively listen, provide meaningful feedback, and positively motivate others and yourself, • Constantly ask for and are open to feedback and coaching as a growth mindset individual, • Maintain an ability to multitask and manage your time efficiently, • Have phenomenal communication skills both verbal and writtenCompensation, • The total cash compensation range for this role is $75,000 - $92,000. LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • Free dinner when working past 7pm

Job DescriptionDescription: Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of the San Francisco Bay store locations. Essential Duties and Responsibilities: • Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department., • Maintains regular and consistent in-person attendance., • Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property., • Maintains sales floor and work station by following floorwork and PPM (picture process map) standards., • Stocks merchandise in appropriate area as assigned., • Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal., • Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards., • Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success., • Maintains regular and consistent in-person attendance., • Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): • Ability to speak and read English proficiently, • Must be at least 18 years of age or older, • Ability to pass a background check and drug screen, where applicable for position, • Physical Requirements:, • Must be able to constantly lift/carry/push/pull at minimum 20 lbs., • Must be able to frequently lift/carry/push/pull up to 50 lbs., • Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions What We Offer: • $16.89 Hourly, • Retirement Fund, • Commuter Benefits, • Employee Discount, • Vacation and Sick Time, • Medical, Dental & Vision Insurance, • Professional Development Training, • Flexible Healthcare Spending Account, • Mental Health + Wellbeing Employee Assistance Program Job Details: • Exemption Status: Non-Exempt, • Position Type: Full Time, • Job Shift: Varies Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Requirements:

Job Description Notice to applicants: • This is a non-sponsorship opportunity; employer will not transfer or sponsor applicants for U.S. work authorizations., • Applicants are required to be legally authorized to work in the United States on a full-time basis immediately., • Candidates must be able to commute into an office and reside locally. The Systems Administrator II is responsible for managing and maintaining InfoIMAGE's 24x7 production systems within the organization. This role involves ensuring the smooth operation, availability, and security of all information systems and related services. Additionally, knowledge of Microsoft AD/365, VMWare and networking are required to handle various systems administration tasks related to on‐premise and cloud services. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties and responsibilities reflect the definition of essential functions for this position, but do not restrict the actual tasks that may be assigned or acquired. Management may assign or reassign duties and responsibilities to this position at any time due to reasonable accommodations based on business needs. Microsoft AD/365 and VMWare Management: • Install, configure, and maintain Microsoft Windows Server operating systems. (VM's or bare metal), • Manage and maintain VMWare ESX virtualization infrastructure., • Monitor and optimize overall systems performance, resource utilization, and plan capacity accordingly., • Apply security patches, updates, firmware upgrades to ensure systems performance, stability, and security., • Troubleshoot systems and network related issues from end to end and perform root cause analysis., • Manage server roles and features, such as Active Directory, DNS, DHCP, file services, and print services., • Manage Microsoft 365 tenant settings, including user provisioning, licensing, and permissions., • Monitor and troubleshoot Microsoft 365 services for availability, performance, and security., • Implement and enforce security policies and controls within Microsoft 365., • Ability to troubleshoot basic networking issues and work with switches, routers, and firewalls., • Ability to support on‐premises datacenter work, such as racking servers and tracing network cables., • Occasional quarterly travel to our Dallas facilities to support systems work is required.Jira tickets management & End Users support:, • Provide end users systems & software support and resolve issues via Jira ticketing systems., • Ensure incoming Jira requests are properly triaged and responded to within the department's service level assessment (SLA)., • Utilize Jira and Confluence knowledgebase, research & develop technical tips and solutions., • Able to compose clear & concise documentation as part of Jira tickets resolutions., • Assist users with Microsoft 365 related issues, including email, documents, and desktop applications., • Assist walk‐up users including assistance with typical hardware troubleshooting., • Assist other team members in troubleshooting and repairing failures in office., • Able to troubleshoot and assist users remotely either via phone or remote sessions., • Able to support shift schedule is required.Security and Compliance:, • Implement security best practices and guidelines to protect Windows servers, virtual machines, and data., • Conduct regular vulnerability assessments and implement appropriate security measures., • Ensure compliance with industry regulations, such as HIPAA, GDPR, or SOX., • Maintain accurate and up-to-date documentation of server and virtualization configurations, procedures, and troubleshooting steps., • Prepare reports on server and virtualization performance, capacity, and security metrics., • Provide regular updates and recommendations to management regarding server and virtualization infrastructure improvements.Qualifications, Skills, and Expectations:, • Bachelor's degree in a technical or engineering field (required), additional certifications, a plus., • Relevant certifications, such as MCSA: Windows Server, MCSE: Core Infrastructure, VMWare Certified, Professional (VCP), or Microsoft 365 certifications, are a plus., • 5 years minimum experience in relevant role or higher., • Strong experience in Windows Server administration, including installation, configuration, and maintenance., • Proficient in managing Microsoft 365 services, including Exchange Online, SharePoint Online, and Teams., • In-depth knowledge of Active Directory, Group Policy, DNS, DHCP, and file/print services., • Experience in managing VMWare ESX 7.0/8.0 virtualization infrastructure., • Familiarity with virtualization technologies and concepts, such as VMWare vCenter, VMotion, and HA., • Understanding of networking concepts, TCP/IP, firewalls, and load balancers., • Knowledge of security best practices, vulnerability assessments, and security incident response., • Ability to troubleshoot and resolve server and virtualization-related issues in a timely manner., • Excellent communication and interpersonal skills to work effectively with team members and end-users., • Strong analytical and problem-solving abilities., • Participate in on-call escalation rotations for 24x7x365 support; evening, overnight, and weekend, holiday and on- call work may be required., • Other relevant duties as assigned by department management.Physical Requirements:, • Ability to be on call 24/7., • Ability to commute to the corporate and regional office, as required., • Multi-limb and eye-hand coordination, • Able to stand, bend, reach, stoop, and lift boxes up to 30 lbs., • Able to sit at desk, working on computer for a full workday., • Able to work in a fast-paced environment / multi-tasking with organization and efficiency.

Job Description Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world's leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world's most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that's growing rapidly for one simple reason: everyone can be curious. Perplexity is looking for an experienced Backend Engineer to join our small team revolutionizing the way people search and interact with the internet. You will be responsible for leading design, implementation, and scaling of backend systems that power web, mobile, and browser products. Tech Stack: Python | PostgreSQL | DynamoDB | Redis | FastAPI Teams Hiring Enterprise The Enterprise Team at Perplexity designs and builds core platform features like rich file attachments, secure file and app connectors (using cutting-edge Model Context Protocol), and Spaces for streamlined collaboration—capabilities widely used by both enterprise and regular users. The team owns uniquely challenging domains at the intersection of AI, automation, and knowledge management, directly shaping how millions of people work with private data, files, and productivity apps across Perplexity. Their small, expert group operates with high autonomy, developing systems that set industry standards and deliver massive, visible product impact. Growth The Growth team shapes how millions of people experience Perplexity. We rapidly experiment and launch new ideas across all user-facing surfaces at Perplexity including onboarding, verticals like Students, and premium Max Tier. We build AI-powered features such as personalized prompts, auto-generated study guides, and contextual upsell nudges, driving user activation, retention, and revenue across all platforms. We own Perplexity's growth platform, including experimentation framework, feature flagging, and notifications, to mobilize impactful feature development across the company. Engineers have outsized impact, building both the product and the platform that power our company's growth. Billing The Billing team powers how users subscribe to and pay for Perplexity, building seamless subscription experiences across all tiers. We partner with business and finance teams to define new pricing and subscription models, while also driving growth through partner integrations that expand distribution and brand presence. We develop and maintain secure, scalable systems—including agentic payments that autonomously interact with payment platforms—ensuring reliable financial transactions for millions of users worldwide. By shaping both user experience and revenue infrastructure, the Billing team sits at the core of Perplexity's growth and sustainability. Consumer Verticals With AI-powered exploration and browsing, personalization and memory, live data visualization, comparison, and checkout, Perplexity is reimagining the consumer experience across verticals such as travel, shopping, health, real estate, finance, sports, live events and ticketing, and more. Each of these verticals represents an opportunity for Perplexity to disrupt massive markets dominated by slower-moving incumbents. Agentic actions powered by Comet unlock novel consumer experiences such as automated shopping and travel purchases, restaurant reservations, complete travel itineraries planned and booked from scratch, automated investing, and more. Responsibilities • Build scalable systems that ingest and process data from the web, files, and other sources., • Optimize interfaces that interact with databases and caching systems., • Collaborate with PMs, frontend engineers, and other stakeholders to understand product requirements., • Work closely with AI, Search, and Data Science teams to iterate on non-deterministic systems., • Manage a complex orchestration system with many moving parts and interfaces., • Scale, optimize, and load balance multiple services with rapidly changing needs.Qualifications, • Strong experience with Python, • Strong experience with databases and caching, • Experience with AWS cloud infrastructure at scale, • Experience working with high-scale data and non-deterministic systems like LLMs Final offer amounts are determined by multiple factors, including, experience and expertise, and may vary from the amounts listed above. Equity: In addition to the base salary, equity may be part of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan.

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. Merge is looking for our founding Forward Deployed Engineer (FDE) to join our Services team. FDEs work directly with customers to deliver technical solutions that extend and implement Merge's product in real-world environments. You'll build integrations and product extensions that become part of Merge's reusable platform, while also supporting fully customized end-to-end implementations under customer-specific statements of work. This is a highly customer-facing engineering role: part builder, part consultant, part problem-solver. You'll partner with Solutions Architects, Partner Engineers, and Customer Success to ensure every implementation meets our standards, delivers value quickly, and scales for the long term. What You Will Do: • Deliver product extensions within Merge's product repository that are standards-compliant, reusable, and aligned with existing categories., • Own end-to-end implementations that combine Merge product extensions with customer-specific code, ensuring smooth integration across environments, within scope, and delivered on time., • Collaborate directly with customers to understand business and technical requirements, translate them into scoped Statements of Work (SoWs), and execute on delivery., • Write high-quality, testable, and well-documented code across both Merge's repos and customer repos., • Contribute to reusable assets that accelerate future projects, including libraries, templates, and playbooks. The ideal candidate will have: • 4+ years of experience as a software engineer, solutions engineer, or forward deployed engineer building integrations, APIs, or platform extensions., • Customer-facing experience: Proven ability to work directly with enterprise customers, capture requirements, and translate them into deliverables., • Full-stack skills: Comfort working across APIs, back-end services, data transformations, and (occasionally) customer-facing workflows., • Strong collaboration: Ability to partner with cross-functional roles (Product, Partner Engineering, Solutions, Success) in a fast-paced environment., • Quality mindset: Skilled at writing clean, maintainable code and documentation with testing and monitoring baked in., • Excited by a role that mixes consulting, engineering, and delivery — no two projects are the same., • Bonus: Experience at an API-first company, in integration platforms, or with systems integration work., • Reporting line: Forward Deployed Engineers report into the Services organization, with oversight from internal product and engineering teams., • Travel: Minimal, with occasional onsite customer visits if required., • Engagement: Mix of fixed-fee packages (Product Extension) and custom SOW projects (End-to-End Implementations). Why Join Merge • Shape a new services offering at a fast-growing company, building solutions that influence our product and customer experience., • Work at the intersection of engineering and customer impact — seeing your work go live in weeks, not months., • Join a collaborative, high-trust team that values pragmatism, empathy, and technical excellence. Compensation • The cash compensation range for this role is OTE $170,000 - $195,000. Please note, this role will have a variable component. LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm

Job Description The Marketing Manager (Lifecycle and Email) will drive audience engagement, deepen loyalty, build retention, and increase lifetime value across our diverse communities of visitors. This role focuses on lifecycle marketing, segmentation, personalization, and data-driven engagement and retention strategies, with an emphasis on email marketing. This position oversees the marketing coordinator, whose responsibilities include planning and tracking project timelines and workflows, maintaining marketing archives, planning and executing promotional signage and collateral across the museums, and ensuring onsite communication supports deeper engagement to inspire return visitation. Applications are reviewed on a rolling basis until the position is filled. Priority will be given to applications received by Sunday, October 5, 2025. We plan to launch the interview process in mid-October. Key Responsibilities • Lifecycle & Email Marketing: Own the Museums’ communication plan for the email journey and membership nurturing program, including newsletters, automated flows, triggered campaigns, and lifecycle journeys (acquisition, onboarding, engagement, renewal, and win-back). Report on KPIs and optimize content and strategy to leverage learnings across the organization., • Retention Strategy: Develop and implement audience retention strategies that strengthen engagement, drive repeat visitation, and increase member renewal and upgrades. Create a dashboard and report out for key retention metrics for LTV and NPS., • Segmentation & Personalization: Partner with Data & Analytics stakeholders to segment audiences, leverage behavioral and transactional data, and design tailored communications that resonate across diverse audience groups., • Content Strategy and Creation: Develop and implement a marketing content strategy to support visitation and engagement of key museum initiatives, serving as a liaison with other content-creating teams, championing cross-departmental content strategy. Create and manage a content calendar to promote exhibitions, programs, and other institutional priorities. Collaborate with cross-functional teams (web, organic social media, video, membership, retail, communications, public programs, and education) to source content and deploy messaging., • Champion the visitor experience journey: With support from the Marketing Coordinator, oversee strategy, calendaring, and execution of promotional signage across both Museums to support the visitor journey, including collaborating with exhibitions and VX to champion the visitor voice and perspective for on-site tactics, including signage, calls-to-action, on-site feedback, and follow-up surveys. Analyze audience behavior trends to draw actionable insights and improve overall experience., • Performance & Optimization: Monitor and analyze campaign performance, establish benchmarks for retention KPIs (open rates, CTR, conversions, renewal rates, churn reduction), and continuously test and optimize campaigns., • Cross-Functional Collaboration: Work closely with Membership, Development, Public Programs, Retail, and Digital Experience teams to ensure retention efforts support institutional goals, including membership growth, ticket sales, and community engagement., • Platform & Tools: Oversee the Museums’ email platform (currently Mailchimp), ensuring we fully leverage its features—or recommend alternatives—to support retention and lifecycle goals. Serve as the point person for ticket sales platform (Ticketure) and CRM (Salesforce), to manage integrations and effective data flow., • Team Support: Manage the Marketing Coordinator. Minimum Qualifications Education: Bachelor’s Degree from an accredited university. Work Experience: 4+ years of experience in retention, lifecycle, performance or CRM/email marketing, preferably in hospitality, attractions, entertainment, or arts and culture organizations, plus 1–2 years of experience managing direct reports. Skills and Abilities: • Strong grasp of retention marketing principles: customer journeys, segmentation, churn reduction, personalization, and loyalty-building., • Hands-on experience with email marketing platforms (Mailchimp, Klaviyo, HubSpot, Salesforce Marketing Cloud, or similar)., • Data-driven mindset with proven ability to analyze KPIs and optimize campaigns for performance., • Excellent project management skills; ability to balance multiple campaigns and stakeholders., • Collaborative and audience-centered approach., • Familiarity with ticketing, membership, or CRM systems (e.g., Ticketure, Salesforce) a plus. Additional Schedule: This position is eligible for a hybrid work schedule. Hybrid schedules are a minimum of 4 days a week onsite, with the understanding that schedules may change based on operational needs. The workweek is Monday - Friday, 8 hours a day, 40 hours per week. The benefits package includes medical, dental, vision, and 401(k), and paid time off. The annual salary range for this position is $85,000-$92,000. The final offer amount within this range will be based on experience and internal equity. Applications are reviewed on a rolling basis until the position is filled. Priority will be given to applications received by Sunday, October 5, 2025. We plan to launch the interview process in mid-October. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . COFAM is the Corporation of Fine Arts Museums and is the privately funded non-profit corporation which supports the Fine Arts Museums of San Francisco, a department of the City and County of San Francisco. COFAM is proud to be an equal opportunity employer and is committed to a policy of nondiscrimination in all phases of employment in accordance with all federal, state, and local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Comprising the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park, we are the largest public arts institution in the City of San Francisco and one of the largest art museums in the United States. The de Young, designed by Herzog & de Meuron and located in Golden Gate Park, showcases American art from the 17th through the 21st centuries, international contemporary art, textiles and costumes, and art from the Americas, the Pacific, and Africa. The Legion of Honor displays a collection of over 4,000 years of ancient and European art including Auguste Rodin's The Thinker and houses the Achenbach Foundation for Graphic Arts in a Beaux-Arts style building overlooking Lincoln Park and the Golden Gate Bridge.

Job DescriptionJob Title: Customer Service Representative- Drive Thru (L1)Location: South San Francisco, CASummary:We are looking to hire a skilled/flexible L1 Customer Service Representative to support our B20 Drive Thru. In this role you will assist our clients with deployment of computer hardware and retrieval of refreshed/damaged/old hardware. The main responsibility is to be the first point of contact for customers picking up and dropping off hardware to the B20 Drive Thru. You will be required to work on-site and assist with non-technical login support. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, and raise issues to management when necessary. Essential Duties and Responsibilities: • Meet with customers per scheduled Calendar to assist with pick-ups, drop offs, and hardware swaps., • Assist customers with unscheduled drive thru or walk ups., • Receive, deploy and secure hardware., • Update equipment tracking documents., • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements., • Update ticket notes in multiple ticketing systems (OPUS and ServiceNow)., • Other duties and responsibilities may be assigned., • Lift and carry 20 - 40 pounds., • Maintain professionalism and appearance at all times.Education/Experience:, • 1+ year Customer Service experience., • Customer Service and experience working directly with customers is a must., • Any Technical ability is a plus but not necessary., • Able to multitask and prioritize multiple tasks/activities., • Good interpersonal skills and organizational skills., • Google Suite (sheets/docs/slides/chat/calendar) is a must.

Job Description Operator Support Specialist (3-Month Contract) Location: Hybrid – Emeryville, CA (In office Monday, Tuesday, and Thursday) Schedule: Full-time Pay Rate: Up to $42 per hour About the Role We are seeking a detail-oriented and customer-focused Operator Support Specialist for a three-month assignment. In this role, you will provide direct support to independent operators by resolving business-related issues across multiple departments and systems. The ideal candidate is proactive, resourceful, and committed to delivering exceptional customer service while ensuring accuracy and efficiency in every interaction. Key Responsibilities * Troubleshoot, research, and resolve operator issues across various business areas. * Partner with cross-functional teams to escalate and resolve cases efficiently. * Deliver tailored solutions and follow through to ensure complete resolution. * Communicate case updates clearly and proactively throughout the process. * Build strong, trusted relationships with operators and internal partners. * Document and expand knowledge resources for improved future support. * Collaborate with team members to manage case volume and track resolutions. * Report system bugs or incidents to the appropriate technical teams. * Act as an advocate for operator needs and feedback. * Stay up to date with processes, systems, and operational requirements. Qualifications * 3+ years of customer service experience with progressive responsibilities. * Strong knowledge of customer service best practices. * Experience supporting or troubleshooting retail operations is a plus. * Excellent written and verbal communication skills. * Skilled in problem-solving with the ability to identify root causes quickly. * Strong computer proficiency, including fast typing and light technical troubleshooting. * Ability to multitask and collaborate across departments. * Flexible, adaptable, and composed in a fast-changing environment. * Positive attitude, team-oriented, and able to work independently. * Willingness to work flexible hours, including some weekends if needed. * Bonus: Familiarity with Zendesk, ServiceNow, or similar ticketing systems. Pay Details: $40.00 to $42.00 per hour Search managed by: Brandie Bowen Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act, • Los Angeles City Fair Chance Ordinance, • Los Angeles County Fair Chance Ordinance for Employers, • San Francisco Fair Chance Ordinance Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Perplexity is an AI-powered answer engine founded in December 2022 and growing rapidly as one of the world's leading AI platforms. Perplexity has raised over $1B in venture investment from some of the world's most visionary and successful leaders, including Elad Gil, Daniel Gross, Jeff Bezos, Accel, IVP, NEA, NVIDIA, Samsung, and many more. Our objective is to build accurate, trustworthy AI that powers decision-making for people and assistive AI wherever decisions are being made. Throughout human history, change and innovation have always been driven by curious people. Today, curious people use Perplexity to answer more than 780 million queries every month–a number that's growing rapidly for one simple reason: everyone can be curious. Perplexity is seeking an experienced Full Stack Engineer to help revolutionize the way people search and interact online. In this role, you'll translate cutting-edge AI advances into products that are both useful and engaging. Tech Stack: TypeScript | Python | Docker | AWS | Vercel Teams Currently Hiring Enterprise The Enterprise Team at Perplexity designs and builds core platform features like rich file attachments, secure file and app connectors (using cutting-edge Model Context Protocol), and Spaces for streamlined collaboration—capabilities widely used by both enterprise and regular users. The team owns uniquely challenging domains at the intersection of AI, automation, and knowledge management, directly shaping how millions of people work with private data, files, and productivity apps across Perplexity. Their small, expert group operates with high autonomy, developing systems that set industry standards and deliver massive, visible product impact. Growth The Growth team shapes how millions of people experience Perplexity. We rapidly experiment and launch new ideas across all user-facing surfaces at Perplexity including onboarding, verticals like Students, and premium Max Tier. We build AI-powered features such as personalized prompts, auto-generated study guides, and contextual upsell nudges, driving user activation, retention, and revenue across all platforms. We own Perplexity's growth platform, including experimentation framework, feature flagging, and notifications, to mobilize impactful feature development across the company. Engineers have outsized impact, building both the product and the platform that power our company's growth. Billing The Billing team powers how users subscribe to and pay for Perplexity, building seamless subscription experiences across all tiers. We partner with business and finance teams to define new pricing and subscription models, while also driving growth through partner integrations that expand distribution and brand presence. We develop and maintain secure, scalable systems—including agentic payments that autonomously interact with payment platforms—ensuring reliable financial transactions for millions of users worldwide. By shaping both user experience and revenue infrastructure, the Billing team sits at the core of Perplexity's growth and sustainability. Consumer Verticals With AI-powered exploration and browsing, personalization and memory, live data visualization, comparison, and checkout, Perplexity is reimagining the consumer experience across verticals such as travel, shopping, health, real estate, finance, sports, live events and ticketing, and more. Each of these verticals represents an opportunity for Perplexity to disrupt massive markets dominated by slower-moving incumbents. Agentic actions powered by Comet unlock novel consumer experiences such as automated shopping and travel purchases, restaurant reservations, complete travel itineraries planned and booked from scratch, automated investing, and more. Special Projects Special Projects is a team dedicated to building 0-1 products that redefine the future of search. Our mandate is to iterate fast, deliver high quality experiences, and reinvent the role of AI in search, social media, and personal computing.By joining the Special Projects team, you will be given extreme ownership to deliver new consumer experiences and transform how people search the web and find answers. You will be expected to own projects end to end, to ship fast, and work through obstacles.We are looking for a talented Full Stack Engineer to join our team to help reinvent the future of search and AI assistants. Our current stack is Python, Docker, Kubernetes, NextJS, and React. In this role, you'll work on various projects that combine bleeding edge AI, consumer apps, and multi-modal capabilities (text, voice, image, video). Responsibilities • Building new 0-1 products at high scale, • Working closely with Product, Design, and Data to ship experiments and learn, • Launching new features, experiments, campaigns, and partnerships in a fast-moving environment, • Building core growth infrastructure such as notification platforms, ad attribution, and more, • Analyzing performance metrics and user feedback to identify opportunities for improvement and optimization, • Building delightful and data-proven user journeysQualifications, • Strong programming skills with the ability to work across the full stack, • Self-motivated with a willingness to take ownership of tasks, • Good quantitative understanding of data and experimentation, • Experience making data-driven decisions and measuring impact of those decisions (experimentation, feature flags, adhoc analysis), • A passion for shipping quality products

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. Merge is looking for an Account Executive for our enterprise segment to help lay the foundations for repeatable and consistent revenue growth. You should be driven, adaptable to change and creative as you help us test out new ideas and find what works in the pursuit of building a truly customer-centric sales process. This is a fantastic opportunity to play a key role in an organization that cares deeply about delivering an exceptional customer experience with a in-demand product that already has proven product-market fit. What You Will Do: • Help organizations of all sizes achieve immense growth by executing on their integration strategies, • Run full sales cycles from prospecting to closing, as well as working opportunities generated by marketing and SDRs, • Cultivate strong customer relationships and position yourself as a trusted advisor to facilitate expansions, renewals and referrals across your customers, • Build and redesign sales processes to help us create an exceptional customer journey, • Lead by example as a mentor for new sales team members as we continue to grow, • Collaborate with marketing, engineering, product, growth and platform teams to share your customer insights and help us continually improve all areas of Merge's offering, • Experiment with new ideas, processes and tools that will improve and scale our sales motionThe ideal candidate will have:, • 3-7+ years of experience as a top-performing account executive, • Experience selling a technical SaaS product with consistent ACVs of $100k-$150k+, • Consistent track record of exceeding your quota, • Ability to create repeatable sales processes across a wide range of customer interactions and customer sizes, • Deep customer empathy and unrivaled communication skills, • Full sales-cycle management skills, from prospecting to closing, • Self-motivated and comfortable in a fast-paced and rapidly changing environment, • The cash compensation range for this role is $230,000 - $285,000 total compensation. LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm

Job DescriptionJob Title: L1 Customer Service Representative – Intake/Shipping Agent (L1) Location: Onsite Summary: We are seeking a reliable and meticulous entry level Technical Logistics Representative to join our logistics inventory and package handling team. This role requires managing two service ticket queues for equipment related requests, and working with other team members to ensure the proper processing and inventory of both inbound and outbound parcels. A successful team member will demonstrate consistency by following a daily work routine, processing equipment in a timely manner, and maintaining a proper chain of custody for all equipment. Regular updates to all relevant service tickets is also required. Essential Duties and Responsibilities: Create FedEx shipping labels to retrieve computer systems from off site employees. Prepare FedEx boxes for shipping. Handle and process inbound and outbound packages/equipment to other team members and roles. Process and inventory equipment toward the goal of reuse, recycle, or resale. Update spreadsheets for equipment and task tracking purposes. Update all assigned service tickets on a regular and consistent basis. Interact with company personnel to facilitate the return or handling of their equipment. Maintain clear organization of all inventory locations. Work with the legal department in regards to equipment requiring their attention. Respond to email and chat in a timely manner. Provide feedback regarding the needs of the team or environment for ongoing improvements. Other duties and responsibilities may be assigned. Maintain professionalism and appearance at all times. Education/Experience: 1+ year Customer Service experience. IT/Sensitive Equipment handling experience required. Shipping and receiving experience is a plus. Experience working directly with customers is a must. Any Technical ability is a plus but not necessary. Able to multitask and prioritize multiple tasks/activities. Good interpersonal skills and organizational skills. Google Suite (sheets/docs/slides/chat/calendar) is a must. Knowledge of the ServiceNow ticketing system is helpful.

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12

Operations Enablement is hiring an experienced Project Manager to manage process improvement and change management projects, create and document SOPs with a high degree of detail and precision, analyze ticketing workflows, identify and execute opportunities for automation.Since many of the change ma

Ticketing Customer Service Agent. This position will support the Customer Service and Ticketing operational functions for San Francisco, CA. Ticketing Customer Service Agent will ensure there is clear verbal communication to assist passengers during the operational boarding process.

Ticketing Customer Service Agent. This position will support the Customer Service and Ticketing operational functions for San Francisco, CA. Ticketing Customer Service Agent will ensure there is clear verbal communication to assist passengers' monetary transactions.

Job Description We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis. In this role, you will be the first point of contact for our customers, providing exceptional support and ensuring their concerns are addressed with care and professionalism. Based in San Francisco, California, this position offers the opportunity to make a meaningful impact by representing the voice of our customers and contributing to process improvements. Responsibilities: • Respond to customer inquiries through a ticketing system, offering prompt and empathetic support., • Assist customers with order-related issues, including troubleshooting device malfunctions and guiding them through replacement processes., • Provide clear explanations of product features and usability to enhance customer understanding., • Troubleshoot app, frame, and WiFi connectivity issues to ensure seamless user experiences., • Manage warranty claims and facilitate product returns in a timely and efficient manner., • Collaborate with team members and other departments to represent customer feedback and drive improvements., • Monitor and maintain high customer satisfaction scores by delivering exceptional service., • Adapt to changes and challenges in a fast-paced startup environment. ** If you're interested in this position, please apply to this position and contact Kaylen Dalmacio at Kaylen.dalmacio - at - roberthalf - .com with your word resume and reference job ID# • Minimum of 1 year of experience in a customer service role, preferably in a remote support setting., • Proficiency with customer service software, such as Zendesk, Freshdesk, or Salesforce., • Strong communication skills with the ability to empathize and connect with customers., • Demonstrated ability to troubleshoot and resolve technical issues effectively., • Eagerness to learn and adapt to new challenges within a dynamic environment., • Familiarity with cloud technologies and CRM systems is a plus., • Proficiency in Microsoft Excel and database management., • Commitment to delivering exceptional customer satisfaction.

Deploy and recover laptop and desktop images* Perform responsive face-to-face customer support for the on-site client users from IT accessory to workstation dressing* Use ticketing systems to report individual work accomplishments and to track Service Level Agreements (SLAs)* Assist with utilizing I

As a customer service agent you are the first impression of a passengers airport experience. Customer Service positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCE

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. Who are we looking for?We are hiring a backend engineer with ML/AI experience onto our Automation & Applied AI team. Our team is focused on harnessing Applied AI and large language models (LLMs) to build net-new, externally facing products and to drive internal efficiency through automation, intelligent tooling, and AI-native user experiences.What you will do: • Build and maintain AI-powered applications: Design production-grade software that integrates machine learning models into real-world systems, • Fine-tuning and prompt engineering: Adapt base models to specific product needs through techniques like few-shot prompting, retrieval-augmented generation (RAG), or fine-tuning, • Tooling and infrastructure: Develop internal tools, orchestration systems, and evaluation frameworks to support ML product development, • Experimentation: Run A/B tests and analyze performance metrics to guide model and product iterations, • Leadership and autonomy: Participate in roadmapping and architecture discussions, leading large projects from initial inception to production, • Cross-functional teamwork: Work across disciplines, from infra to UX, to ship full-stack AI featuresThe ideal candidate will have:, • 5-7+ years of full-time software engineering experience, with at least 2+ years working with ML/AI systems in production, • Proven experience building production applications that incorporate ML models (e.g., LLMs, recommendation systems, classification models), • Experience with serving and scaling ML models, • Startup or SaaS experience preferred, with an ability to perform in a fast paced environment dealing with ambiguous technical challenges, • Experience with Python, Golang, & AWS cloud infrastructure (or similar technologies)Compensation:, • The cash compensation range for this role is $195,000 - $210,000 LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. Who are we looking for? Merge is looking for a driven Engineering Manager to lead our Applied AI team. This team is building the next generation of Merge through externally facing, AI-native products powered by large language models, while also owning the foundational systems that enable AI-driven features and operational leverage across the company. You'll guide a high-impact team through fast-moving problem spaces, partnering closely with product, design, and go-to-market to turn cutting-edge AI into real customer and business value. What you will do: • Lead and grow a team of applied AI engineers, fostering a culture of innovation, experimentation, and technical rigor, • Define and execute the roadmap for AI-driven products and internal tooling to improve integration development, monitoring, and automation, • Collaborate with product, design, and engineering teams to build intelligent, user-facing tools that differentiate Merge's platform, • 2–4+ years managing and hiring engineers, with previous IC experience in software or ML/AI systems, • Strong track record of leading teams building AI-powered products, ML platforms, or data-intensive applications, • Familiarity with technologies and frameworks such as Python, Django, React, Postgres, AWS, and ML/AI libraries (, • Product-minded engineering leader who can balance research/experimentation with shipping high-impact features, • The cash compensation range for this role is $200,000-$245,000 LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • 100% covered health, vision, and dental insurance, • 401K Plan, • Free dinner when working past 7pm

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. Who are we looking for? We are hiring backend and full stack engineers onto our two San Francisco based engineering teams. Our Foundations team is responsible for building Merge's infrastructure to help achieve new degrees of scale, performance, and reliability. Our Automation team is harnessing Applied AI and large language models (LLMs) to build net-new, externally facing products and to drive internal efficiency through automation, intelligent tooling, and AI-native user experiences.What you will do: • Participate in roadmapping and architecture discussions, • Produce high-quality, production-ready, readable, maintainable code, • Lead large projects from initial inception to production, • Unblock and support your team of peers including engineers, designers, product managers, and business operatorsThe ideal candidate will have:, • 3-7+ years of full-time software engineering experience, • An ability to perform in a fast paced environment dealing with ambiguous technical challenges, • Startup or SaaS experience preferred, • Experience with Python and Go, • Extensive knowledge of SQL databases (Postgres preferred), • Full stack candidates should additionally have experience working with React and TypescriptCompensation:, • The cash compensation range for this role is $170,000 - $205,000 LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm

Job Description Philo: TV on the Internet!!! At Philo, we're a group of technology and product people who set out to build the future of television, marrying the best in modern technology with the most compelling medium ever invented — in short, we're building the TV experience that we've always wanted for ourselves. In practice this means leveraging cloud delivery, modern tech stacks, machine learning, and hand-crafted native app experiences on all of our platforms. We aim to deliver a rock solid experience on the streaming basics, while cooking up next generation multi-screen and multi-user playback experiences. QA Engineer - Automation Specialist The frontend engineering teams at Philo ship applications to tens of millions of devices (e.g. Roku, iOS, Tizen, FireTV, Web, Chromecast, etc.) 10+ platforms. They are responsible for shipping high-quality apps, at a rapid pace and with an eye towards business value and user delight. With so many devices, so many form factors, and so many features, things inevitably go wrong! We're looking for a QA engineer to help us make sure that what we ship meets our high bar for quality. We believe that QA should be involved in the software development lifecycle from the beginning (what we call the "product discovery phase"), so that they know what "correct looks like". Our QA team takes a collaborative approach and teams up with developers to test iteratively as the feature takes shape. Because we're a small team, automation is a key part of our QA strategy; we have regression suites for all of our major platforms. We expect our QA engineers to actively participate in the automation and add to the suite as we productionize new features. With that said, we still do manual QA on our features while they are still in the experimentation phase. In this role you will be expected to do both manual QA and automation testing. Responsibilities: • Own the quality of 1-2 platforms. This includes manually testing new features, and improving the test suite for that platform., • Build upon automation suites across all of our major connected TV platforms including Web-TV (Samsung/Tizen, LG, Vizio), AndroidTV/FireTV, and Roku., • Work with product and engineering to prioritize test cases based on past bugs and risk tolerance within different parts of the app., • Collaborate closely with product and engineering to incorporate new features into the regression suite., • Help developers triage and understand bugs that are found., • Facilitate company-wide bug bashes., • Own and update release documentation to reflect current production deployments, feature availability, and version histories., • 10+ years of QA experience, • 2+ years of experience writing QA automation test code, • Familiarity with Typescript/JS for test writing, • Suite.st Testing Framework experience is a plus, • Experience writing QA automation tests against connected TV and mobile devices, • Experience testing video playback, • Experience or familiarity with at least two of: Android testing, Roku testing, Apple testing, Web testing, • Experience working closely with technical leads and engineering teams to drive project execution and maintain high code quality standards, • Excellent communication skills and the ability to collaborate across teams and disciplines to achieve common goals. At Philo, we're a company that puts people first—both our subscribers and our team. Our philosophy is to empower our colleagues to do their best work while supporting each other in pursuing shared goals. We value pragmatism, pride in our work, and passion. Transparency and openness are fundamental to our company culture. We are committed to diversity and inclusion as we grow the Philo team and shape the future of TV. We believe that a diverse set of voices and perspectives on our team enables us to innovate faster and create the best experience for our subscribers. Philo offers access to top-rated networks, including AMC, BET, CMT, Comedy Central, Discovery, Food Network, Hallmark, HGTV, History, Investigation Discovery, Lifetime, MTV, Nickelodeon, OWN, VH1, WE tv, and more, along with groundbreaking originals and blockbuster movies included with AMC+. Our service also includes 100+ free channels and premium add-ons like STARZ and MGM+. Our extensive library boasts over 75,000 titles, and our unlimited DVR allows users to save their favorite shows and movies for up to a year, skipping ads for a seamless viewing experience. Stream on up to three devices simultaneously, whether on your phone, tablet, laptop, or TV using Roku, Apple TV, Fire TV, Samsung TV, Android TV, Vizio TV, or Chromecast. Philo is headquartered in San Francisco, with offices in New York and Cambridge, MA. Our leadership team includes a co-founder of Facebook and alums from Meraki and HBO, backed by NEA and industry partners like Warner Brothers Discovery, Paramount, AMC, and A&E. Join us at Philo and be part of a team that's shaping the future of TV! Status: Full-time Location: San Francisco, CA or remote within the U.S. Compensation: Includes annual salary between $153 - $180K depending on experience and location, company stock options and health benefits We value a diverse and inclusive workplace and we welcome people of different backgrounds, experiences, skills, and perspectives. Philo is an equal opportunity employer. We believe that everyone does their best work when they are supported by each other and the company, and we offer a generous set of benefits to make sure the Philo team is happy and healthy. Here is a sampling of the benefits we offer our team: • Full health, dental and vision coverage for you and your family, • 401(k) plan with employer contributions (we match 100% of deferrals up to 3% of pay and 50% of the next 2% of pay), • Flexible working hours, • Up to 20 weeks of fully paid parental leave, • Unlimited paid time off for vacation and sick leave, • $2,000 annual vacation bonus (we pay you to take a two week vacation), • $5,250 annually for professional development and educational assistance, • $1,250 annual home office + TV stipend during first year of employment ($250 annually thereafter), • $500/month ($6,000/year) bonus for employees who commit to working at least 3 days per week in our offices, plus generous commuter benefits ($315/month towards transit, rideshare, bike rental, or parking at our HQ office in San Francisco), • Free Gympass subscription — an all-in-one corporate benefit that gives employees the largest selection of gyms, studios, classes, training and wellness apps, • Dog-friendly office Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Job Description The Sales Administrator will be the administrative point of contact for all Sales and Contract processes. This role is responsible for developing contracts from proposal to closing and on to implementation stages, and is responsible for preparing, negotiating, and reviewing various company contracts for all new prospects and existing clients. The Sales Administrator is a self-driven candidate who encompasses proven work experience as a Contract Administrator or relevant role, and can manage projects and provide efficient customer service in a fast-paced, diverse environment. The Sales Administrator must possess a professional can do attitude, be proactive, energetic, and an excellent communicator; be extremely organized, a team player and be willing to go above and beyond to ensure that agreements are executed effectively to our company’s objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES • Coordinate with the Sales and Account Management teams to prepare pricing proposals and contracts., • Develop contract proposals to support customer needs and organizational goals., • Manage, review and develop business proposals, client NDA’s, contracts and agreements to create contract worth, determine accuracy and completeness., • Responsible for drafting, reviewing and updating contract language as agreed and approved., • Act as liaison between external and internal parties when developing and negotiating contracts., • Oversee the execution of various customer contracts and agreements with Sales and Account Service teams., • Updates internal teams on executed agreements to implementation phases based on customer needs., • Manage all language rules and standards in new and existing contracts., • Ability to read, analyze and interpret financial reports, legal and technical documents., • Ability to apply arithmetic concepts such as percentages and proportions to real scenarios., • Good understanding of standard operating procedures (SOPs) as applicable with Sales and Contract guidelines, • Ability to learn and utilize internal ticketing system for change requests received., • Responsible to manage and track customer interactions using an internal ticketing system for client requests., • Partner with internal teams for billing and accounting reports on a monthly and quarterly basis., • Administer weekly in-office meeting for improvements and enhancements to products and pricing structure., • Bachelor's Degree, Accounting preferred., • 5+ years of experience as a Contract Administrator, Sales Contracts or relevant role., • Advanced skills in Microsoft Office (primarily in Excel), Adobe, DocuSign and other common office applications., • Accounting skills experience preferred., • Excellent written and verbal communication skills., • Ability to communicate effectively with a professional demeanor., • Excellent analytical and organizational skills, • Ability to navigate multiple tasks with acute attention to detail with an ability to spot errors in a fast-paced, time sensitive environment., • Ability to anticipate change and react efficiently and independently, comfortable with ambiguity., • Discretion and integrity in handling confidential materials and issues, • Excels under pressure, maintaining a calm demeanor., • Ability to work independently as well as with varying seniority staff, managers and external partners., • Ability to take initiative to make confident decisions independently and quickly when needed., • A passion for learning new things, continuous improvement and sharing best practices., • Exceptional work ethic, discreet and trustworthy, • Determined, self-motivated and eager to take on new challenges., • Reliable, punctual, excellent attendance with visibility to staff and clients., • Detailed and results oriented., • Cross-functional team player, • Experience with diverse work cultures, • Self-awareness of personal strengths and limitations

Job DescriptionABOUT SITELINE Siteline is a Series A SaaS startup in the construction space. We're a team of 25 full-time employees who live and work remotely across the US, with a small in-person office in San Francisco. What problems are we solving?We're on a mission to modernize finance for construction, an industry that employs 1 out of every 10 workers, but lacks good software tools to get the job done. Payments in construction are fundamentally broken — the antiquated billing process hasn't evolved in decades, and construction is one of the slowest industries to get paid in. We've found a unique wedge into this huge market and are growing quickly.Why are we building this?Millions of hardworking people are affected by this broken system — in turn making construction more expensive and inefficient for society every year. When everyone up and down the chain is on the same page with payments, contractors can focus on actually building, instead of mountains of paperwork. We're reimagining construction finance to help contractors get paid, grow their business, and build a better future for all of us.The RoleSiteline is looking for a Head of Customer Success to join the team. As a key leader, you'll have a unique opportunity to set strategy and build processes and tools for scale. Our Customer Success team is responsible for the entire post-sale customer lifecycle from onboarding, adoption, and support to retention and renewals. You'll be at the helm, steering the vision and direction of the department to ensure a positive experience for all customers.Siteline is remote-first in the US, with a small San Francisco office. This position can be either Remote (if you're outside of San Francisco) or Hybrid (3 to 4 days/week in the San Francisco office). What You'll Do • Manage the Customer Success team as they engage with customers, build relationships, drive adoption, and manage renewals., • Responsible for coaching a high-performing team of Account Managers, Onboarding Managers, and Support/Integration Specialists., • Own the entire post-sale customer lifecycle including onboarding, adoption, support and technical ticketing, and retention, • Develop strategy, process improvements, and tooling for continued growth and efficiency, • Develop and measure key team success metrics including adoption and engagement goals and report regularly to leadership, • Collaborate with cross-functional teams including Product, Sales, Marketing, and Engineering to ensure that the voice of the customer is represented in strategic decisionsWhat We're Looking For, • 6+ years in customer success with 4+ years managing customer-facing teams in a SaaS environment and mid-market sales cycle, • Experience with 0 to 1 building and scaling customer success operations with a focus on customer accountability and delivering value, • Strong operations leader who is process and product savvy, • Strong people and performance management skills, • Analytical and process-oriented mind with the ability to think strategically along with willingness to execute and build from the ground up with a "no task too small" mindset, • Excellent written and verbal communication skills. Demonstrated ability to present to diverse audiences and effectively communicate with internal stakeholders and customers, • Customer-facing experience with a product that serves industries that are slow to adopt new technology is strongly preferredBonus Points, • Familiar with Intercom, Salesforce, and NotionWhat We Offer, • Competitive Salary: We provide a salary that reflects your skills and experience, along with opportunities for performance-based bonuses. Salary range: $140,000 - $172,000 annually depending on skillset and experience., • Hybrid or Remote Office Environment: We value "working smart." This role is either based in our San Francisco office 3 to 4 days per week, with the option to work remotely on other days, OR fully remote (if based outside San Francisco)., • Health & Wellness Benefits: Comprehensive health, dental, and vision insurance to support your well-being, along with wellness resources., • Professional Development: Annual $1K learning stipend to use toward classes, certifications, conferences, or other meaningful career development., • Collaborative Culture: Join a supportive team that values creativity, innovation, and open communication, where your ideas are encouraged and celebrated., • Equity Ownership: As a fast-growing startup, we offer equity to ensure that you share in our success as we grow together., • Paid Time Off: Unlimited PTO policy with an encouraged three-week annual minimum., • Team Events: We regularly host virtual team social activities and happy hours, and travel to meet in-person 1-2 times a year.Company valuesMove Quickly, TogetherSpeed is our advantage, but alignment is our path to victory. We will go farthest, fastest if we work in unison. Prioritize the mission, establish clear owners and deliverables, and execute with confidence. Reach for the SkyWe are curious, open-minded, and courageous. We challenge ourselves and each other to ask more questions, push boundaries, and deliver excellence every day.Run LeanConstruction is a scrappy industry where companies must do more with less. Same here. Operate efficiently, optimize strategically, and always get the most bang for our buck.Be the SteelBuilds fail when the foundation is faulty. The same is true for us. Exercise good judgment, deliver on your commitments, and know your capacity—every base has its threshold, after all. Most importantly, back your teammates. We're stronger than reinforced concrete when we support each other.Build Our FanbaseOur mission is to grow the size of the pie for everyone in construction. We only achieve that audacious goal if we keep our customers front and center. Work tenaciously to build smarter systems that solve real problems for our customers, positively impact their businesses and lives, and make them loyal fans.Shoot StraightWe speak directly, candidly, and respectfully. We prioritize transparency, err on over-communicating, and understand that differing opinions and perspectives are part of a healthy company. Ultimately, it's okay to disagree with—but still commit to—the chosen direction.At Siteline, we're looking for people with passion, grit, and integrity. We encourage you to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. We know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Join us!

Job DescriptionWho we are At Twelve Labs, we are pioneering the development of cutting-edge multimodal foundation models that have the ability to comprehend videos just like humans do. Our models have redefined the standards in video-language modeling, empowering us with more intuitive and far-reaching capabilities, and fundamentally transforming the way we interact with and analyze various forms of media. With a remarkable $107 million in Seed and Series A funding, our company is backed by top-tier venture capital firms such as NVIDIA’s NVentures, NEA, Radical Ventures, and Index Ventures, and prominent AI visionaries and founders such as Fei-Fei Li, Silvio Savarese, Alexandr Wang and more. Headquartered in San Francisco, with an influential APAC presence in Seoul, our global footprint underscores our commitment to driving worldwide innovation. We are a global company that values the uniqueness of each person’s journey. It is the differences in our cultural, educational, and life experiences that allow us to constantly challenge the status quo. We are looking for individuals who are motivated by our mission and eager to make an impact as we push the bounds of technology to transform the world. Join us as we revolutionize video understanding and multimodal AI. About the Role As our first Customer Support Engineering Manager, you’ll lead and scale our customer support engineering function from the ground up. You'll be responsible for building the team, designing support strategies, and ensuring exceptional technical support experiences for our users. This is a high-impact role that blends hands-on technical expertise with team leadership and cross-functional collaboration. You’ll act as the strategic and operational leader of the support function, guiding our support engineers while working closely with the science, product, and engineering (SPE) teams. This is an opportunity to shape how TwelveLabs supports its most technical users — and define the long-term vision of customer support. What You’ll Do * Build and lead the support engineering team: Hire, mentor, and develop a team of high-performing technical support engineers. * Define and scale support processes: Architect support workflows and ticketing structures using tools like HubSpot, Clay, and Linear. * Set and monitor KPIs: Own performance metrics such as response times, resolution SLAs, CSAT/NPS, and support engineering productivity. * Serve as a technical escalation point: Support your team in debugging complex issues across our product. * Coordinate across SPE teams: Facilitate cross-functional problem-solving between support, engineering, and product teams. * Lead high-touch support for strategic customers: Step in directly when needed to support key enterprise accounts and unblock critical issues. * Optimize support systems: Evaluate and implement support tools, automation, and self-service strategies. * Champion knowledge management: Oversee the development of both internal and external documentation, FAQs, and debugging guides. * Drive proactive support strategies: Reduce ticket volume and increase satisfaction by identifying product friction points and advocating for upstream improvements. * Be the voice of the customer: Synthesize support insights into actionable feedback for product and engineering teams. * Enable customer retention and growth: Collaborate with sales and solutions teams to drive adoption, renewals, and satisfaction. * Represent TwelveLabs' technical expertise: Build trust and long-term relationships with technical stakeholders across our customer base. You Might Be a Fit If You * Have 5–8+ years of experience in technical support, solutions engineering, or dev-focused customer success — with 2+ years in a leadership role. * Are comfortable reading and debugging code (Python and JavaScript preferred). * Understand or are eager to learn the fundamentals of ML, generative AI, or media pipelines. * Have a strong track record of building high-performing support teams and support systems from scratch. * Communicate with clarity, empathy, and precision — even under pressure. * Thrive in fast-paced, ambiguous environments where your decisions shape company-wide systems. Nice to Haves * Experience in early-stage or high-growth startups. * Familiarity with developer tools, video platforms, or ML APIs. * Exposure to customer success metrics like expansion, retention, and onboarding experience. Benefits and Perks 🤝 An open and inclusive culture and work environment. 🧑️‍💻 Work closely with a collaborative, mission-driven team on cutting-edge AI technology. 🦷 Full health, dental, and vision benefits ✈️ Extremely flexible PTO and parental leave policy. Office closed the week of Christmas and New Years. 🛂 VISA support (such as H1B and OPT transfer for US employees)

Job DescriptionCompany Description Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal California lifestyle; an integration of fitness, creative expression and life. Our high energy fast paced retail environment is reflected in the clothes we make. We aim to inspire others to take on all aspects of their lives with clarity, enthusiasm and purpose…while having a lot of fun along the way. We are proud to be an outlet for opportunity and for personal growth and success. Job Description The role of Retail Store Manager at Vuori is to lead the retail sales team by example, forging connections with customers while communicating Vuori’s brand values through insightful product knowledge and a happy, optimistic outlook. Also, encouraging the team on how to maintain Vuori’s standards in retail sales and customer experiences. What you'll get to do: Create an unforgettable customer experience • Works with the sales team to ensure each customer receives the best experience possible., • Takes ownership of the sales floor and sales team to ensure customer experience is the first priority., • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit., • Forge lasting relationships with customers by contacting them to follow up on purchases, new product and replenishment and invite them to upcoming events., • Motivates sales team and achieve sales goals in a team-based commission environment., • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer., • Leads the team in the completion of projects while keeping the focus on customer experience., • Leads the processing of all shipments of product, as well as inventory management., • Works with Regional Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully., • Leads the team in daily maintenance of store including restocking product, maintaining visual merchandising, re-ticketing and cleaning., • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily., • Under the guidance of the Regional Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times.Qualifications Who you are: • Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day., • Must be a leader in punctuality and attendance, adhering to scheduled shifts., • Ability to develop relationships with customers and colleagues., • A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns., • Ability to prioritize multiple tasks in a fast-paced environment., • Ability to quickly learn new procedures and processes., • Strong organizational skills and follow through skills., • Excellent communication and interpersonal skills., • High level of ownership, accountability and initiative., • Eager to develop new skills and responsive to feedback. Additional Information Our investment in you: At Vuori, we’re proud to offer the following to our employees: • Health Insurance, • Savings and Retirement Plan, • Employee Assistance Program, • Generous Vuori Discount & Industry Perks, • Paid Time Off Vuori is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. All your information will be kept confidential according to EEO guidelines.

Job Description About the Role: We are looking to hire a skilled L2 Service/Repair Technician to assist our clients with computer hardware issues. You will be required to work on-site 8 – 5pm Monday thru Friday. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware. Minimum Qualifications: * Previous Repair certification with Apple and HP a plus * Technical authorization with CompTIA "A+" Certification a plus * Requires a technical background with at least 2 years of professional experience * Able to multitask and prioritize multiple projects * Good interpersonal and organizational skills are a must * Must be dependable and able to meet deadlines consistently * Should have the ability to work under pressure and be flexible to adapt to a changing environment * Troubleshooting and problem solving experience is preferred * Must possess excellent communication skills * General knowledge of Microsoft Office and Google Apps is a plus * Experience with a service ticketing database, IE: HPSM, ServiceNow is a plus. * Knowledge in one or more operating systems such as Mac OS or Windows 11. * Reliable means of commuting to and from work is mandatory. Responsibilities: * Face to Face support regarding MacOS and Windows, software, configuration and hardware issues. * Respond to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware. * Imaging, pre-configuration, re-certification, data migrations and application installation for MacOS and Windows systems. * Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors. * Confer with and provide feedback to management to assist development of service quality assurance processes and procedures. * Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes. * Execute the delivery of services per Service Level Agreements to customers * Expected to populate the Knowledge Base frequently and document resolutions * Clearly document workarounds, and frequently asked questions for problems and service requests * Work independently and report progress to your supervising manager * Other duties and responsibilities may be assigned Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. The employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware. Skills: As an L2 Service Technician, you will use your technical expertise and customer service skills on a daily basis. You will need to have a strong understanding of computer hardware troubleshooting techniques to resolve technical issues. Additionally, you will need to have excellent communication skills to effectively communicate with clients and other technical teams. Your ability to work independently and in a team environment will be critical to your success in this role. Preferred qualifications such as experience with hardware diagnostic tools, manufacturer hardware certifications, and IT service management frameworks will also be beneficial in this role.

Job DescriptionTitle: Service Technician (L2)Location: South San Francisco Summary:The Technician would respond to scheduled assignments involving supporting and cross training with various teams, including customer interaction and service in person in a daily basis, hardware deployment, quick fixes, iPhone and iOS support, and others. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: • In person customer support regarding Windows, MacOS, iOS software and configuration., • Respond to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer’s office or desk location., • Execute the delivery of services per Service Level Agreements to customers., • Imaging, pre-configuration, data migrations and application installation for Windows and MacOS systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors., • Support of deployment, troubleshooting, and receipt of mobility devices including iPhone, iPad, and MiFi equipment., • Confers with management to assist development of service quality assurance processes and procedures., • Populate the Knowledge Base frequently and document resolutions,, • workarounds, and frequently asked questions for problems and service requests., • Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes., • Work independently and report progress to your supervising manager, • Other duties and responsibilities may be assignedEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 2 years of professional experience, • Able to multitask and prioritize multiple projects, • Good interpersonal and organizational skills are a must, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem-solving experience is preferred, • General knowledge of Microsoft Office and Google Apps is a plus, • Must be experienced with a service ticketing database, IE: HPSM, Service Now, • Knowledge in one or more operating systems such as MacOS, Windows 10/11, or iOS is mandatory

Job DescriptionL2 Service Technician (NWE) Summary: The Technician would be responsible for a queue of tickets involving the onsite support of monitors and customers in a pseudo-Open space environment in coordination with other technicians. Additionally, the Technician would respond to scheduled assignments involving supporting and cross training with various teams, including customer interaction and service, hardware deployment, hardware repair, inbound and outbound logistics, iPhone and iOS support, and other areas. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: Onsite customer support regarding monitors, including connection issues, break-fix replacement, proactive and reactive maintenance, and inventory management. In person customer support regarding Windows, OSX, and iOS software and configuration. Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. Troubleshooting and Repair of Apple & HP computer hardware following internal and manufacturer guidelines. Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors. Logistics of shipping out prepared systems. Support of deployment, troubleshooting, and receipt of mobility devices including iPhone, iPad, and Mifi equipment. Confer with management to assist development of service quality assurance processes and procedures. Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes. Work independently and report progress to your supervising manager. Other duties and responsibilities may be assigned. Education/Experience: Technical authorization with CompTIA "A+" Certification a plus Requires a technical background with at least 2 years of professional experience Able to multitask and prioritize multiple projects Good interpersonal and organizational skills are essential Must be dependable and able to meet deadlines consistently Should have the ability to work under pressure and be flexible to adapt to a changing environment Troubleshooting and problem solving experience is preferred Must possess excellent communication skills General knowledge of Microsoft Office and Google Apps is a plus Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now Knowledge in one or more operating systems such as Mac OSX, Windows 11, or iOS is mandatory Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. The employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Job Description Merge enables B2B companies to add hundreds of integrations to their products, making it easy to access and sync their customers' data. We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Thousands of companies trust Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. As a core component for the future of modern B2B AI infrastructure, Merge is building the data integration layer that powers the next generation of AI products and companies. By solving the complex challenges of data access and normalization, Merge accelerates the development and deployment of AI solutions while ensuring the highest standards of security and performance. Merge is looking for a driven Partnerships Manager to… • Creatively think of new ideas for how we can partner with other companies either as API providers or through product partnerships, • Work cross-functionally internally to understand & communicate business objectives and partnerships, as well as drive the strategy and negotiation process with external partners., • Execute partner marketing campaigns to promote the value of our technology integrations, • Own end to end relationships with partners and maintain senior executive-level contacts, • Collaborate with internal teams (Sales, Marketing, Customer Success, Product) to drive more partner sourced revenue, • Own the overall relationship with your portfolio of product partnerships - including integration partners, technology partners and API partnersWhat You Will Do:, • Creatively think of new ideas for how we can partner with other companies either as API providers or through product partnerships, • Work cross-functionally internally to understand & communicate business objectives and partnerships, as well as drive the strategy and negotiation process with external partners., • Execute partner marketing campaigns to promote the value of our technology integrations, • Own end to end relationships with partners and maintain senior executive-level contacts, • Collaborate with internal teams (Sales, Marketing, Customer Success, Product) to drive more partner sourced revenue, • Own the overall relationship with your portfolio of product partnerships - including integration partners, technology partners and API partnersThe ideal candidate will have:, • 3 - 4+ years of experience in partnerships, business development, or strategic alliances in a tech or SaaS environment, • An understanding of product strategy and key requirements for scaling products and operations through partnerships, • Demonstrated experience working with multiple stakeholders and cross-functional teams including senior executives and an understanding of enterprise decision-making, • Experience in enterprise software, SaaS, integrations, or APIs Compensation • The cash compensation range for this role is $170,000 - $190,000 LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits • Unlimited PTO + 10 company holidays, • Pre-Tax commuter benefits, • 100% covered health, vision, and dental insurance, • 401K Plan, • $200 one-time home office stipend, • In office snacks and free dinner when working past 7pm

Job Description About ICE Consulting: ICE Consulting is a leading Managed IT Services Provider committed to delivering exceptional IT solutions to small and medium-sized enterprises. Since our inception in 1997, we have focused on providing a comprehensive range of managed IT and security services to enhance our clients' operational efficiency and security. Position Overview: We are seeking a User Support & Junior Systems Administrator to join our dynamic team. This role is crucial for providing top-notch technical support and administration for our diverse client base. As a key part of our operations, you will be responsible for ensuring that our clients' IT environments run smoothly and efficiently. Key Responsibilities: • Provide technical support to users, addressing and resolving hardware and software issues., • Assist in the maintenance and administration of servers and networks., • Document and track support requests using ticketing systems., • Conduct training sessions for users on IT best practices and system usage., • Manage and maintain asset inventory of hardware and software. Qualifications: • 4+ years of hands-on experience in user support and systems administration., • Bachelor's degree in Computer Science, Information Technology, or a related field., • Proficiency in Windows and Apple operating systems., • Working knowledge of server systems, particularly Windows Server (2008/2012)., • Experience with cloud services such as Office 365 and Google Workspace., • Familiarity with MDM solutions and security protocols., • Excellent troubleshooting skills and ability to work under pressure., • Strong communication skills and a customer service-oriented mindset., • 401(k) with company match, • Company Paid Holidays, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Training & Development, • Work From Home, • Free Food & Snacks, • Wellness Resources ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

Job DescriptionSalary: Dependent on experience Computer Courage is currently searching for a new technician to join our growing IT support team. The technician will perform business IT services and support to our customers: Job Responsibilities • Provide IT services and support to Computer Courage business clients, • Manage, work, and track tickets in an MSP ticketing system, • Manage, monitor, and document client IT hardware, software, and services, • Act as a primary technician and point of contact for multiple dedicated accounts, • Work in our Emeryville office, from home, and at client sites Qualifications and Skills • Strong customer service, communication skills and organizational skills, • Strong technical knowledge of Microsoft Windows and Apple MacOS, • Demonstrated knowledge with Windows Server, • Demonstrated knowledge of computer networking, • Experience with cloud technology administration, • Experience with ticketing systems and queues, • Ability to consult, plan, and execute IT strategy with clients, • 2+ years experience in the IT industry, MSP experience preferred, • Good documentation skills, attention to detail, • Access to a car, a valid US drivers license, and car insurance, • Must be eager to work hard, to learn many new skills, solve problems, and work efficiently in a managed services environment Compensation and Benefits • $30 to $45 per hour depending on experience, • Company health insurance plans, • Retirement plan with employer contribution, • Paid time off and sick leave, • Personalized workspaces (stand or sit, etc.), • Friendly, innovative team members and work environment, • Opportunities for education and certification, • Snacks and drinks always available Learn more about working at Computer Courage on our Careers Center

Job DescriptionTitle: Back Office Technician (L1) Summary:Technician would respond to scheduled assignments involving the imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. This role also involves logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: • Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors., • Confers with management to assist development of service quality assurance processes and procedures, • Work independently and report progress to your supervising managerEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 1 year of professional experience, • Able to multi-task and prioritize multiple projects, • Good interpersonal skills and organizational skills, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem experience are helpful, • Must possess excellent communication skills, • General knowledge of Microsoft Office and Google App's, • Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now, • Knowledge in one or more operating systems such as Mac OSX, Windows 10 is mandatoryPhysical Requirements:While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. Employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Job DescriptionTitle: Back Office Technician (L2)Summary:Technician would respond to scheduled assignments involving the imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. This role also involves logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors. This self-motivated candidate will follow defined account and departmental policies and procedures as described above.Essential Duties and Responsibilities: • Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors., • Confers with management to assist development of service quality assurance processes and procedures, • Work independently and report progress to your supervising managerEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 1 year of professional experience, • Able to multi-task and prioritize multiple projects, • Good interpersonal skills and organizational skills, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem experience are helpful, • Must possess excellent communication skills, • General knowledge of Microsoft Office and Google App's, • Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now, • Knowledge in one or more operating systems such as Mac OSX, Windows 10 is mandatoryPhysical Requirements:While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. Employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Job DescriptionSalary: DOE and Location About Visions Visions Management began in 2007 with the goal of reimagining the experience of move management, space planning and FF&E services for our clients. To meet this goal, we built a diverse team of experts from varied backgrounds. Visons is a Certified Women Business Enterprise, Small Business, San Francisco Local Business Enterprise, and EcoVadis Silver Medalist (Universal Sustainability Award). We are dedicated to fostering a diverse and inclusive environment and believe that diversity drives innovation and creativity, making us stronger as a team. We actively seek unique perspectives and experiences, understanding that they enrich our work and help us better serve our clients. We believe company culture is key to the professional and personal growth of our employees. Visions Management is committed to inspiring our people as a family first company offering an environment that promotes continued education, training, coaching, creativity and bringing ideas to life. We look forward to learning about you! About the Team At Visions, our embedded IT teams are seamlessly integrated onsite to provide tailored support for our clients, offering a range of services that include technical troubleshooting, system management, asset tracking, and network support. These team members are uniquely positioned to work within their clients systems and processes, ensuring they deliver exceptional service and efficient solutions that reflect the high standards of Visions. The employees who make up our embedded IT Support vertical take pride in representing Visions' commitment to excellence, rising to the challenge of enhancing our client's technology infrastructure and overall success. About the Role We are seeking a motivated and skilled IT Support professional to join our team. This role is ideal for someone with a passion for troubleshooting and providing top-notch customer service. The IT Support Specialist will be responsible for providing technical assistance to end-users, managing IT assets, and ensuring the smooth operation of the organization's systems and technologies. Deliverable Role/Responsibilities: • Provide hands-on IT support for both macOS and Windows operating systems., • Utilize a ticketing system (e.g., Zendesk, Jira, Freshservice, ServiceNow) to manage support requests., • Manage IT asset lifecycle, including inventory tracking and storage management., • Offer basic networking support, including DNS, DHCP, IP addressing, and Wi-Fi setup., • Administer and troubleshoot SaaS tools used in corporate environments (e.g., Google Workspace or Microsoft 365)., • Support Multi-Factor Authentication (MFA) tools (e.g., Okta, Cisco Duo, Microsoft Entra ID)., • Write and update internal documentation and knowledge base articles., • Provide excellent customer service, delivering prompt and clear communication., • 2+ years of experience in IT support or Help Desk roles., • Proficiency in macOS and Windows operating systems., • Hands-on experience with a ticketing system (e.g., Zendesk, Jira, Freshservice, ServiceNow)., • Asset management experience, including lifecycle tracking and inventory management., • Basic networking knowledge (DNS, DHCP, IP addressing, Wi-Fi setup)., • Familiarity with SaaS tools used in corporate environments (e.g., Google Workspace, Microsoft 365)., • Familiarity with MFA tools used in corporate environments (e.g., Okta, Cisco Duo, Microsoft Entra ID)., • Ability to write and update internal documentation and knowledge base articles., • Strong troubleshooting and analytical skills with a customer-focused approach., • Clear written and verbal communication skills., • Self-motivated, able to manage your own queue and tasks independently., • Flexible and adaptable to changing priorities., • Zoom Room and AV/meeting room hardware support., • Experience with mobile device management (MDM) platforms (e.g., Jamf, Intune)., • Scripting/automation skills (e.g., Bash, PowerShell, Python)., • Familiarity with endpoint security tools., • Experience working in a global or multi-site support environment., • Experience onboarding/offboarding users and provisioning equipment., • CompTIA A+ (general IT support knowledge)., • CompTIA Network+ (basic networking skills)., • Apple Certified Support Professional (ACSP) for macOS-heavy environments., • Google IT Support Professional Certificate (Coursera)., • ITIL Foundation Certification (for process-oriented candidates)., • Reports to: Director of Client Services & Projects Visions Management International Corporation 881 Grant Ave, Unit B Novato, CA 94945 415.693.8870

Job DescriptionTITLE: IT SUPPORT ANALYST – L2LOCATION: SOUTH SAN FRANCISCODURATION: 4 MONTHS (January 2026) – extension possible if CSI contractIs extended thru January 2027About role:We are seeking a dedicated and technically skilled IT Support Specialist to join our team supporting the team & Lab environments. This role is responsible for delivering end-to-end technical support for both Mac and PC platforms, with a strong focus on software installation, configuration, patching, operating system support, hardware troubleshooting, and tech refresh initiatives. The ideal candidate will have hands-on experience managing software and specialized applications, performing system reimaging and upgrades, and facilitating data migrations. This position plays a key role in supporting scientific users and maintaining operational readiness within lab environments, including compliance with GMP and regulatory standards. This individual will work closely with the Hardware Lifecycle Services (HLS) team to manage system repairs, hot swaps, and refresh cycles, while also providing IT Bar support, documenting SOPs, and contributing to knowledge bases. The candidate must demonstrate strong communication skills, attention to detail, and the ability to maintain positive working relationships with lab users, corporate staff, and cross-functional IT teams. Key Responsibilities: • Install and configure customer related software and application needs, • Software & Specialized application and configuration support, • Application & Software patching and security updates, • Operating System support on both Mac & PC platforms, • Assist with and facilitate Hardware Break Fix support on both Mac & PC Platforms while working closely with HLS Services for system repair needs, loaners, and hot swaps Reimage systems on both Mac & PC Platforms as needed, • Inventory, catalog and manage systems qualifying for Tech Refresh, • Handle and facilitate Tech Refresh for qualifying systems while working closely with HLS Services for system related needs in support of Tech Refresh requirements, • Facilitate data migrations as related to Tech Refresh or as needed, • Coordinate with customers on related support needs, • New system rollouts, troubleshooting and repair of any hardware or software issues in the labs., • Rebuild and supply Windows laptops for the DevSci users who have Macs but cannot do their required work for regulatory filings., • Replace the old platter drives on many of the lab computers with SSD drives for better performance for a large number of systems as needed., • IT Bar support for corporate and personal work systems., • Maintain updates and supported notes on status, progress, and completion of customer related support needs through resolve, • Provides related documentation as needed for the work requirements specific to Lab Support, including but not limited to Standard Operating Procedures (SOP) and Knowledge Base Articles, • Adhere to and follow all critical and regulatory processes, Standard Operating Procedures (SOP) and Knowledge Base Articles to ensure GNE guidelines and policies are upheld, • Escalate unresolvable issues in a timely manner and using proper protocols, • Adhere to all GMP and regulatory requirements within Lab environments, including but not limited to Gowning, processes and operating procedures. Requirements:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 2 years of professional experience, • General knowledge of Microsoft Office and Google Apps is a plus, • Must be experienced with a service ticketing database, IE: HPSM, Service Now, • Knowledge in one or more operating systems such as Mac OS, Windows 10, or iOS is mandatory., • Lab experience preferred