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Job Description The Sales Administrator will be the administrative point of contact for all Sales and Contract processes. This role is responsible for developing contracts from proposal to closing and on to implementation stages, and is responsible for preparing, negotiating, and reviewing various company contracts for all new prospects and existing clients. The Sales Administrator is a self-driven candidate who encompasses proven work experience as a Contract Administrator or relevant role, and can manage projects and provide efficient customer service in a fast-paced, diverse environment. The Sales Administrator must possess a professional can do attitude, be proactive, energetic, and an excellent communicator; be extremely organized, a team player and be willing to go above and beyond to ensure that agreements are executed effectively to our company’s objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES • Coordinate with the Sales and Account Management teams to prepare pricing proposals and contracts., • Develop contract proposals to support customer needs and organizational goals., • Manage, review and develop business proposals, client NDA’s, contracts and agreements to create contract worth, determine accuracy and completeness., • Responsible for drafting, reviewing and updating contract language as agreed and approved., • Act as liaison between external and internal parties when developing and negotiating contracts., • Oversee the execution of various customer contracts and agreements with Sales and Account Service teams., • Updates internal teams on executed agreements to implementation phases based on customer needs., • Manage all language rules and standards in new and existing contracts., • Ability to read, analyze and interpret financial reports, legal and technical documents., • Ability to apply arithmetic concepts such as percentages and proportions to real scenarios., • Good understanding of standard operating procedures (SOPs) as applicable with Sales and Contract guidelines, • Ability to learn and utilize internal ticketing system for change requests received., • Responsible to manage and track customer interactions using an internal ticketing system for client requests., • Partner with internal teams for billing and accounting reports on a monthly and quarterly basis., • Administer weekly in-office meeting for improvements and enhancements to products and pricing structure., • Bachelor's Degree, Accounting preferred., • 5+ years of experience as a Contract Administrator, Sales Contracts or relevant role., • Advanced skills in Microsoft Office (primarily in Excel), Adobe, DocuSign and other common office applications., • Accounting skills experience preferred., • Excellent written and verbal communication skills., • Ability to communicate effectively with a professional demeanor., • Excellent analytical and organizational skills, • Ability to navigate multiple tasks with acute attention to detail with an ability to spot errors in a fast-paced, time sensitive environment., • Ability to anticipate change and react efficiently and independently, comfortable with ambiguity., • Discretion and integrity in handling confidential materials and issues, • Excels under pressure, maintaining a calm demeanor., • Ability to work independently as well as with varying seniority staff, managers and external partners., • Ability to take initiative to make confident decisions independently and quickly when needed., • A passion for learning new things, continuous improvement and sharing best practices., • Exceptional work ethic, discreet and trustworthy, • Determined, self-motivated and eager to take on new challenges., • Reliable, punctual, excellent attendance with visibility to staff and clients., • Detailed and results oriented., • Cross-functional team player, • Experience with diverse work cultures, • Self-awareness of personal strengths and limitations

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 90+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, “Judgment Free Zone.” Who You Are: The Facilities Technician is responsible for performing skilled maintenance and repair work across various trades, including fitness equipment, electrical systems, plumbing, HVAC, painting, and carpentry. This role is essential to ensuring the efficient operation of club facilities. The ideal candidate will have a minimum of three 3 years of maintenance experience. While familiarity with fitness equipment maintenance (both strength and cardio) is preferred, it is not required. This position requires a highly collaborative team player who can contribute strategically to the team’s success. As a Facilities Technician, you will play a key role in the daily operations of the company, working closely with the Facilities Coordinator, Club Operations, and other cross-functional teams to maintain and improve facility functionality. Income: $26.00 Per Hour Duties and Responsibilities: • Perform routine maintenance, inspections, and repairs on fitness equipment (both strength and cardio), plumbing fixtures, HVAC systems, and electrical systems., • Manage building automation systems, including card access control, lighting controls, and electronic tracking systems., • Conduct preventive maintenance and emergency repairs on facility infrastructure, including drywall repair, painting, carpentry, and general upkeep., • Troubleshoot and address issues related to water leaks, electrical faults, and malfunctioning equipment or assets., • Oversee the installation and maintenance of plumbing fixtures and other equipment., • Ensure all repairs and maintenance work meet safety regulations and company standards., • Provide oversight and management of external vendors and contractors to ensure quality work and adherence to schedules., • Minimum of 3 years of experience in facility maintenance or a related field, preferably in a commercial or multi-site setting., • High school diploma or GED equivalent is required., • Must possess a valid and current driver's license and pass driver's license verification. Technical Skills: • Proficiency in various trades, including electrical, plumbing, HVAC, carpentry, and general maintenance work., • Familiarity with fitness equipment maintenance (strength and cardio) is a plus., • Competency with ticketing systems, such as CMMS (Computerized Maintenance Management Systems)., • Competency in the use of hand and power tools for repairs and maintenance., • Basic computer skills, with the ability to learn and utilize new software as needed., • Working knowledge of Microsoft Office is a plus. Core Competencies: • Collaboration: A team-oriented mindset with strong communication skills for working with cross-functional teams and external vendors., • Problem Solving: Ability to troubleshoot and resolve technical issues effectively and efficiently., • Attention to Detail: Meticulous approach to maintenance work, ensuring tasks are completed thoroughly and accurately., • Adaptability: Capacity to handle diverse tasks and adjust to changing priorities in a fast-paced, deadline-driven environment., • Customer Service: Strong focus on delivering high-quality service to internal and external stakeholders. Physical requirements: • Must be 18 years of age or older., • Ability to stand, walk, bend, stretch, push, pull, and maneuver for extended periods to service and maintain machinery., • Must be able to lift and carry up to 75 pounds., • Capability to visually inspect machines and perform hands-on repairs or maintenance as needed., • Ability to climb ladders Travel and GFP Benefits: • Travel to and from locations required to maintain and support facilities across multiple sites., • Health, Life, Dental and Vision Insurance for Full-time Techs, • 401(k) Plan, • Company 401(k) Matching Contributions, • Club and Black Card membership

Job DescriptionJob Title: L1 Customer Service Representative – Intake/Shipping Agent (L1) Location: Onsite Summary: We are seeking a reliable and meticulous entry level Technical Logistics Representative to join our logistics inventory and package handling team. This role requires managing two service ticket queues for equipment related requests, and working with other team members to ensure the proper processing and inventory of both inbound and outbound parcels. A successful team member will demonstrate consistency by following a daily work routine, processing equipment in a timely manner, and maintaining a proper chain of custody for all equipment. Regular updates to all relevant service tickets is also required. Essential Duties and Responsibilities: Create FedEx shipping labels to retrieve computer systems from off site employees. Prepare FedEx boxes for shipping. Handle and process inbound and outbound packages/equipment to other team members and roles. Process and inventory equipment toward the goal of reuse, recycle, or resale. Update spreadsheets for equipment and task tracking purposes. Update all assigned service tickets on a regular and consistent basis. Interact with company personnel to facilitate the return or handling of their equipment. Maintain clear organization of all inventory locations. Work with the legal department in regards to equipment requiring their attention. Respond to email and chat in a timely manner. Provide feedback regarding the needs of the team or environment for ongoing improvements. Other duties and responsibilities may be assigned. Maintain professionalism and appearance at all times. Education/Experience: 1+ year Customer Service experience. IT/Sensitive Equipment handling experience required. Shipping and receiving experience is a plus. Experience working directly with customers is a must. Any Technical ability is a plus but not necessary. Able to multitask and prioritize multiple tasks/activities. Good interpersonal skills and organizational skills. Google Suite (sheets/docs/slides/chat/calendar) is a must. Knowledge of the ServiceNow ticketing system is helpful.

Job DescriptionJob Title: L1 Customer Service Representative – Intake/Shipping Agent (L1)Location: OnsiteSummary:We are seeking a reliable and meticulous entry level Logistics Representative to join our inventory and package handling team. This role requires driving the company van around our campus to pick up and drop off laptop and desktop computers, and managing two service ticket queues for equipment related requests. Other duties include working with other team members to ensure the proper processing and inventory of both inbound and outbound parcels. A successful team member will demonstrate consistency by following a daily work routine, processing equipment in a timely manner, and maintaining a proper chain of custody for all equipment. Regular updates to all relevant service tickets is also required.Essential Duties and Responsibilities: Driving the company van around our campus to pick up and drop off equipment. Lift laptop and desktop computers onto carts and vans for transportation. Process inbound and outbound equipment to other team members and roles. Inventory and handle equipment toward the goal of reuse, recycle, or resale. Update spreadsheets for equipment and task tracking purposes. Update all assigned service tickets on a regular and consistent basis. Interact with company personnel to facilitate the handling of their equipment. Respond to email and chat in a timely manner. Provide feedback toward improving team processes. Other duties and responsibilities as assigned. Maintain professionalism at all times. Education/Experience: 1+ year Customer Service/logistics experience. Clean DMV record and current license. . Shipping and receiving experience is a plus. Experience working directly with customers is a must. Any Technical ability is a plus but not necessary. Able to multitask and prioritize multiple tasks/activities. Good interpersonal skills and organizational skills. Google Suite (sheets/docs/slides/chat/calendar) is a must. Knowledge of the ServiceNow ticketing system is helpful.

Job Description About the Job Love live events? Want to be part of the action? We're looking for friendly, outgoing Guest Experience Representatives to help create unforgettable experiences for fans and visitors. You'll be the face of the venue, welcoming guests, answering questions, and making sure everyone has a safe and fun time. What You'll Do * Greet guests with a smile and positive attitude * Help fans find their seats, restrooms, and concessions * Answer questions about the event and venue * Assist with ticketing or entry issues * Keep an eye out for guest safety and comfort * Be a problem-solver and go-to helper for all things guest-related What We're Looking For * A people person who enjoys helping others * Great communication and teamwork skills * Cool under pressure, even when it gets busy * Reliable and ready to work evenings, weekends, and holidays * Prior customer service experience is awesome but not required - we'll train you! Why You'll Love It Here * Be part of live shows, sports, and entertainment events * Work in a fun, energetic environment * Flexible part-time hours * Opportunity to grow your skills in hospitality and customer service Ready to Join the Team? If you're excited about making guests feel welcome and want to be part of creating amazing memories, apply today!

Job DescriptionJob Title: Customer Service Representative- Drive Thru (L1)Location: South San Francisco, CASummary:We are looking to hire a skilled/flexible L1 Customer Service Representative to support our B20 Drive Thru. In this role you will assist our clients with deployment of computer hardware and retrieval of refreshed/damaged/old hardware. The main responsibility is to be the first point of contact for customers picking up and dropping off hardware to the B20 Drive Thru. You will be required to work on-site and assist with non-technical login support. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, and raise issues to management when necessary. Essential Duties and Responsibilities: • Meet with customers per scheduled Calendar to assist with pick-ups, drop offs, and hardware swaps., • Assist customers with unscheduled drive thru or walk ups., • Receive, deploy and secure hardware., • Update equipment tracking documents., • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements., • Update ticket notes in multiple ticketing systems (OPUS and ServiceNow)., • Other duties and responsibilities may be assigned., • Lift and carry 20 - 40 pounds., • Maintain professionalism and appearance at all times.Education/Experience:, • 1+ year Customer Service experience., • Customer Service and experience working directly with customers is a must., • Any Technical ability is a plus but not necessary., • Able to multitask and prioritize multiple tasks/activities., • Good interpersonal skills and organizational skills., • Google Suite (sheets/docs/slides/chat/calendar) is a must.

Job DescriptionLaw Clerk IIEmployment Type: Full-Time, ExperiencedDepartment: Legal Services CGS is seeking an experienced Law Clerk to provide assistance in all phases of litigation for a large federal agency office. This is a high-profile office involved in many high priority cases where your work will be fulfilling, and will make an immediate impact in support of the mission of this federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:• Assist with all phases of litigation regarded opioid cases, and other high-profile cases litigated by this office. • Assist with trial prep, litigation tasks, and all other tasks as assigned by attorneys. • Reviews and analyzes documents, transcripts, files, and other materials to locate information & evidence relevant to investigative actions.• Uses electronic databases to perform litigation support tasks, including reviewing, organizing, indexing, tagging, and summarizing documents, files, and other materials.• Conducts database searches for documents and information. • Troubleshoot technical issues with review platforms and tools. • Apply redactions to documents of all types including audio files. • Draft review memos and other litigation documents as required by attorneys. • Communicate directly with case teams regarding ongoing litigation. • Draft, organize and manage litigation review materials. • Use task ticketing software to track litigation case support. Qualifications:- J.D. Degree- Active member of the Bar in any U.S. jurisdiction- Experience with civil litigation (preferred), especially if such experience involves complex federal cases and jury trials- U.S. Citizenship.- Requires Law degree, or currently attending an ABA-accredited law school, having completed at least two years of study or, an equivalent level of legal training or experience; or an equivalent level of education may be substituted. Additionally, must have at least two years of progressively more responsible experience on litigation support projects or task order related projects including proven capabilities and communication skills to successfully interact with clients and attorneys.- Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources.- Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw.- Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, and imaging.- Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionPosition OverviewCentivax is seeking a detail‑oriented, service‑minded Lab Manager to keep our laboratories running smoothly day‑to‑day. In close partnership with the Director of Laboratory Operations, this role is responsible for executing routine operational tasks that enable scientists to focus on research: preparing labware, autoclaving materials, maintaining inventory and freezer maps, processing orders and invoices, and coordinating shipping and receiving—including temperature‑controlled logistics. The ideal candidate brings strong organizational skills, reliable follow‑through, and comfort working in a regulated biotech environment. Key Responsibilities 1. Daily Lab Operations & Sterilization • Prepare and autoclave labware and reagents; glassware, equipment components, liquid media, buffers, and consumables for regular use., • Maintain general lab housekeeping and organization (benches, stockrooms, common equipment and common areas)., • Consolidate lab waste for pickup and maintain manifest recordkeeping., • Participate in compliance checks and upgrading facilities to meet/maintain EHS standards2) Freezer Maps, Sample Tracking & Inventory, • Update and maintain accurate freezer/fridge/cryo-storage maps and location tracking., • Perform routine cycle counts; track lot numbers/expiry; maintain minimum/pars and reorder points., • Receive and store incoming reagents and supplies; ensure proper storage and documentation in LIMS/inventory software.3) Purchasing, Receipts & Invoice Support, • Create POs, onboard new vendors, place orders, track deliveries and expedite backorders., • Collect and reconcile receipts; match invoices to POs and receiving (3‑way match); submit to Accounts Payable and resolve discrepancies with vendors., • Manage and track invoices against purchasing platform to keep payments within net terms4) Shipping, Receiving & Logistics, • Coordinate daily shipping/receiving; inspect and store new packages, including cold‑chain receipts., • Prepare compliant domestic/international shipments for biologics, reagents, and equipment (dry ice, gel packs, UN/IATA/DoT labeling and documentation as applicable) for outgoing packages, when needed., • Ensure room temp, cold and ultracold materials are stored correctly and buyers are notified5) Equipment & Facilities Support, • Perform routine checks (e.g., -80°ree;C/-20°ree;C/4°ree;C temperature logs, CO₂ tank changes, LN2 fills, eyewash/shower tests)., • Help coordinate preventive maintenance, calibrations, and service visits; maintain equipment logs and certificates., • Manage gas cylinders, liquid nitrogen/dry ice replenishment, and basic facility tickets.6) EHS, Biosafety & Compliance, • Maintain SDS library, chemical inventory, and proper equipment and hazard labeling; support hazardous and biohazardous waste segregation and pickups., • Conduct and document regular safety walk‑throughs; update eyewash maintenance tags, re-stock PPE and spill kits; post required signage., • Support onboarding/training logistics (e.g., EHS trainings, SOP sign‑offs) and assist during internal/external audits and building emergency drills.7) Organizational Systems & Space Set‑Up, • Keep stockrooms, cabinets, and common equipment areas clearly labeled and organized., • Support bench moves and new lab area set‑ups: unpack, asset‑tag, label, and stage equipment/consumables in a changing lab space.8) Data Entry & Documentation, • Enter and verify data in LIMS/inventory and equipment maintenance systems; maintain accurate logs, checklists, and SOP adherence., • Generate simple reports (inventory levels, spend summaries, receiving/usage logs) for the Director.QualificationsRequired, • Associate’s or Bachelor’s degree in a relevant scientific field or 1+ years of hands‑on lab operations/stockroom experience (biotech, pharma, or academic core facility)., • Proficiency with standard lab equipment and routine lab prep (media / buffer / consumables)., • Experience with inventory/LIMS or lab procurement tools; confident with G-suite and Microsoft Office., • Familiarity with shipping/receiving processes; handing dry ice/LN2 and cold‑chain materials., • Strong attention to detail, organization, documentation, and communication., • Ability to lift/move up to ~60 lbs, stand for extended periods, and work safely in BSL‑2 environments with appropriate PPE., • Must be on‑site for the role.Preferred, • 2–4 years in laboratory operations within biotech or a regulated environment., • Experience with IATA/DoT hazardous goods shipping (biological substances, dry ice) or willingness to obtain certification., • Working knowledge of EHS practices (SDS, chemical inventories, waste streams) and equipment calibration/PM scheduling., • Familiarity with common lab procurement/ERP systems (e.g., Coupa, NetSuite, SAP, Quartzy, Prendio) and ticketing tools., • Valid driver’s license for occasional local pickups.Compensation, • $80-120k annual salary, depending on experience Powered by JazzHR gFmovLF6Jd

Job DescriptionDescription: Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of the San Francisco Bay store locations. Essential Duties and Responsibilities: • Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department., • Maintains regular and consistent in-person attendance., • Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property., • Maintains sales floor and work station by following floorwork and PPM (picture process map) standards., • Stocks merchandise in appropriate area as assigned., • Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal., • Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards., • Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success., • Maintains regular and consistent in-person attendance., • Ability to speak and read English proficiently, • Must be at least 18 years of age or older, • Must be able to constantly lift/carry/push/pull at minimum 20 lbs., • Must be able to frequently lift/carry/push/pull up to 50 lbs. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions What We Offer: • $16.89 Hourly, • Commuter Benefits, • Employee Discount, • Sick Time, • Professional Development Training, • Exemption Status: Non-Exempt, • Position Type: Part Time

Job DescriptionDescription: Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Responsible for processing required amount of donated merchandise in preparation for sale at Goodwill of the San Francisco Bay store locations. Essential Duties and Responsibilities: • Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department., • Maintains regular and consistent in-person attendance., • Safeguards company property, including donated goods. Reports any incidents of theft, pre-selection, misappropriation or unauthorized possession of company property., • Maintains sales floor and work station by following floorwork and PPM (picture process map) standards., • Stocks merchandise in appropriate area as assigned., • Must exercise appropriate judgment and observation to inform leader of any potentially hazardous and dangerous materials found while processing merchandise for storage and/or disposal., • Responsible for following and ensuring all safety rules are complied with and appropriate safety equipment is used. Immediately acts and/or reports any unsafe or potential hazards., • Must be able to work in a fast-paced, physically demanding environment daily. The ability to lift, bend, push, turn, and manipulate fine objects is required for success., • Maintains regular and consistent in-person attendance., • Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): • Ability to speak and read English proficiently, • Must be at least 18 years of age or older, • Ability to pass a background check and drug screen, where applicable for position, • Physical Requirements:, • Must be able to constantly lift/carry/push/pull at minimum 20 lbs., • Must be able to frequently lift/carry/push/pull up to 50 lbs., • Ability to regularly stand, walk, sit, handle items, reach outward, reach above shoulder, climb, crawl, squat, kneel, and bend. Reasonable Accommodation Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions What We Offer: • $19.18 hourly, • Retirement Fund, • Commuter Benefits, • Employee Discount, • Vacation and Sick Time, • Medical, Dental & Vision Insurance, • Professional Development Training, • Flexible Healthcare Spending Account, • Mental Health + Wellbeing Employee Assistance Program Job Details: • Exemption Status: Non-Exempt, • Position Type: Full Time or Part Time, • Job Shift: Varies Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Requirements:

Job Description:\n\nCompany Description City College of San Francisco is an urban community college with locations throughout the city. Our vision is to provide a sustainable and accessible environment where we support and encourage student possibilities by building on the vibrancy of San Francisco and where we are guided by the principles of inclusiveness, integrity, innovation, creativity, and quality. We offer an affordable opportunity for students to earn associate degrees, prepare for transfer, and pursue career and technical education. This is an exciting time at City College of San Francisco and the right person can make a major impact. Be part of positive change as we transform this dynamic institution for a successful future. Department: Police Safety Department Location: City College of San Francisco, Ocean Campus and other centers. Salary Range: $53.6923 – $65.2633/hourly; $111,680 – $135, 748/annually Appointment Type: Classified - Provisional. This is a Temporary Provisional (TPV) position excluded by the Charter from the competitive Civil Service examination process. It is considered "at will" and shall serve at the discretion of the of the Department Head. This position will be subject to the Permanent Civil Service Examination process at a later date. Successful participation in the Permanent Civil Service Examination and selection through an open competitive process is needed in order to be considered for the permanent appointment. Filing Deadline: Continuous recruitment until filled.Job Description Under direction of the Chief of Police or designee, supervises and is responsible for the work of subordinate law enforcement officers, security officers, and other civilian staff. Assists in the overall administration of an institution security program, and performs related duties as required. Requires responsibility for: explaining and enforcing city and State laws and ordinances and coordination, explaining and interpreting institution security measures, rules, regulations, policies and procedures; making regular contacts with subordinate officers, other institution personnel, the San Francisco Police Department and others to obtain or furnish information concerning security regulations and violations thereof; preparing or supervising the preparation of daily and special reports of security activities. Oversees and/or assists with several key programs and initiatives, including the management of the parking enforcement program, CLERY reporting requirements, and the department's Training Program in compliance with POST. Manages the in-house training program and chairs hiring committees for all police department positions. Responsibilities extend to active participation in Shared Governance committees and assists with planning and scheduling police staffing for athletic and special events. Assists with payroll management and provides critical safety training, such as building evacuation team training and active shooter response training for employees and students. Additionally, attend POST approved training sessions, conduct shift briefings, and manage supply orders. Monitors contracts and payments for alarm systems, as well as the monitoring and upkeep of surveillance cameras. Role also includes community outreach, representing the department at law enforcement events and trainings, and participate in District emergency preparedness training efforts In accordance with District policy, the San Francisco Community College District Police Department is a sworn unarmed department. Employees are required to sign a memorandum acknowledging their understanding of the District’s policy in this regard. Supervision Exercised: Incumbents in this classification supervise subordinate sworn and non-sworn staff. Responsibilities and Job Duties: 1) Acts emergency operations manager in the absence of Institutional Police Lieutenant and Chief of College Police for the purpose of maintaining safety and implementing emergency procedures. 2) Administers first aid to students, staff and visitors (e.g. CPR, lacerations, etc.) for the purpose of providing immediate emergency medical care and/or contacting additional assistance. 3) Arrests individuals engaging in illegal activities (e.g. theft, drug possession, vandalism, etc.) for the purpose of apprehending suspects to prevent further illegal activities. 4) Assists community law enforcement personnel for the purpose of supporting them during their work activities on campus. 5) Collaborates with community agencies (e.g. law enforcement, courts, health care, social services, etc.) for the purpose of addressing individual cases and taking required action regarding investigations, criminal activities, vandalism, etc. to ensure safety and security of the school site and people within. 6) Communicates with students, staff, and visitors (e.g. safety and security policies, enforcement procedures, etc.) for the purpose of ensuring understanding of information and potential consequences of violation. 7) Enforces college policies as necessary (e.g. student ticketing, disciplinary issues, etc.) for the purpose of implementing campus Police Department processes and student code of conduct. 8) Escorts students assigned personnel and/or visitors for the purpose of providing direction, ensuring safety, and providing site security. 9) Initiates necessary disciplinary action for the purpose of ensuring effective Police Department operations. 10) Investigates potential campus crimes and/or student related community incidents for the purpose of resolving conflicts, taking appropriate action, and/or referring to outside agency for resolution. 11) Monitors campus activity and student behavior during regular and special events (e.g. dances, sports activities, etc.) for the purpose of ensuring student compliance with established guidelines, regulatory requirements, and maintaining a safe and positive learning environment, and secure facility. 12) Oversees department activities and day-to-day operations (e.g. reviews and edits officer reports, vehicle maintenance, day watch officers, daily line ups, etc.) for the purpose of ensuring department activities are completed in accordance with established policies, laws and regulations. 13) Participates in unit meetings, in-service training, workshops, etc. (e.g. crime prevention training, weaponless defense, etc.) for the purpose of conveying and/or gathering information required to perform job functions. 14) Patrols college facilities (e.g. grounds, roads, buildings, adjacent areas, parking lots, etc.) for the purpose of providing visibility, maintaining security, and deterring criminal activities. 15) Performs inspections for the purpose of ensuring accurate processes and operations. 16) Prepares a variety of documents (e.g. incident reports, activity logs, memos, letters, procedures, citations, etc.) for the purpose of documenting activities, providing written reference, and/or conveying information. 17) Presents information in a variety of settings (e.g. classrooms, college trainings, staff orientations, etc.) for the purpose of informing individuals of campus security guidelines, crime prevention and safety information, and implementing law enforcement procedures and individual rights. 18) Provides a variety of institutional processes (e.g. traffic and parking control, necessary inventory including equipment, etc.) for the purpose of maintaining efficient traffic flow, use of parking lot/s, and equipment operation. 19) Recommends improvements (e.g. Department procedures and policies, etc.) for the purpose of improving Police Department services. 20) Reports safety issues or concerns to the maintenance department (e.g. broken fixtures, insufficient lighting, etc.) for the purpose of maintaining a safe environment which is free of hazards. 21) Responds to inquiries from a variety of sources regarding campus security issues (e.g. permitted parking, complaints, etc.) for the purpose of providing information, direction, and solutions. 22) Responds to a variety of situations (e.g. accidents, injuries, vandalism, suspicious activities, alarms, etc.) for the purpose of taking appropriate action to resolve immediate safety and security concerns. 23) Schedules work hours and assignments for the purpose of ensuring adequate staffing for regular operations and special events. 24) Testifies in court proceedings (e.g. traffic citations, vehicle accidents, burglaries, etc.) for the purpose of providing information regarding alleged illegal activity. 25) Performs other related duties as assigned for the purpose of ensuring the efficient and effectivefunctioning of the work unit.Qualifications Minimum Qualifications: Education: High School diploma or equivalent (GED or High School Proficiency Examination) Experience: Three (3) years of experience as a police officer, member of a military police unit or other work involving the safeguarding of life and property. License and Certification: Possession of a valid California driver license Possession of a Basic P.O.S.T Certificate issued by California Department of Justice, Commission of Peace Officers Standards and Training. Substitution: Possession of an associate degree in Criminal Justice from an accredited college or university may substitute for up to two (2) years of the required experience. Desirable Qualifications: California POST Intermediate Certificate California POST Supervisory Certificate 3 years experience as a Sworn Police Officer Application Procedure: Your application MUST include the following documents to be considered for this recruitment. To upload these items, please use the "Additional attachments" function within the application process. • Cover letter expressing your interest in the position, specifically indicating how you meet the Minimum and Desirable Qualifications as listed in this announcement • Current Resume • Copy of a valid California driver's license and certifications • Educational Verification Verification of Education: Verification of qualifying education must include copies of transcripts, diplomas or certificates posting your degree(s) and Major(s). If verification cannot be obtained, the applicant must submit a signed statement explaining why such verification cannot be obtained. Requests for waiver will be considered on a case-by-case basis. Foreign degree(s)/coursework used as qualifying to meet minimum qualifications must be evaluated by a foreign degree evaluation services organization, before an application can be processed. Please contact the CCSF Human Resources Department at (415) 452-7660 for evaluation sources. Failure to submit the required verification or request for waiver with the application at the time of filing will result in rejection of the application. Verification of Experience: Verification may be requested at any time during this recruitment and selection process. If requested, verification of experience needed to qualify must be submitted on the employer’s letterhead and indicate the name of the applicant, job title, dates of employment, hours/week, and duties performed and must be signed by the supervisor and/or appropriate company representative. Verification of experience may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained. Waiver requests will be considered on an case-by-case basis. Failure to submit the required verification or request for a waiver at the time of verification is requested may result in the rejection of the application. Oral Examination: 1. Candidates will be interviewed to evaluate their interpersonal effectiveness, oral communication and information processing abilities. The oral interview will be rated by subject matter experts, who will make recommendations as to which candidates should proceed in the selection process. 2. Background Investigation: Candidates must complete and pass an employment, character and background investigation to determine fitness for employment as an Institutional Police Officer. A comprehensive personal history statement must be completed, and all statements by the candidates are subject to verification. Candidates will be required to pass a polygraph test, a drug test and a psychological screening. Applicants who are untruthful during their background investigation will be disqualified. A review of judicial and driving records will be conducted. Applicants must possess a valid driver’s license at the time of appointment, and have a current history of careful and responsible motor vehicle operation. Prior negligent operator probation, license suspension, drunk, reckless, or hit and run driving, or multiple moving violations may be cause for disqualification, regardless of where they occurred. At the time of application or thereafter, any type of vehicle-related probation, or driving without a valid license, or driving without insurance will be disqualified. 3. Medical Examination: Prior to appointment, candidates must be determined by a licensed physician to be free from any physical condition that would adversely affect the ability to perform the duties of a Peace Officer. Candidates must pass a medical examination by a designated City physician and must meet minimum standards for hearing, color vision, visual acuity and other prescribed physical standards. The applicant’s ability to perform the essential functions of the position as construed upon the medical evaluation may be a cause for rejection.Additional Information Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @ccsf.edu, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). Applicants will receive a confirmation email that their

Job Description Technical Support Engineer Description: • We are seeking a talented and customer-focused Technical Support Engineer to join our team. In this role, you will be the frontline in supporting customers, troubleshooting issues, assisting with integrations (particularly with Shopify), and sharing actionable insights across Product, Engineering, and Sales teams. You’ll also play a key role in creating and maintaining technical documentation and knowledge bases, ensuring both internal and external partners have up-to-date, accurate support., • The ideal candidate demonstrates strong problem-solving and technical proficiency, shows curiosity to learn, and excels in customer-facing interactions and cross-functional collaboration. Experience in ad tech and/or ecommerce is highly advantageous Duties:, • Serve as the primary point of contact for customers and partners seeking support with API integrations, especially related to ecommerce platforms like Shopify and/or Ad Tech partners like Mobile Measurement Partners, • Troubleshoot and resolve a range of technical issues, including server-side API errors, client-side browser scripts, data discrepancies, and connectivity problems, to ensure high customer satisfaction., • Provide continuous proactive and reactive support through a scaled ticketing system, while ensuring a high level of satisfaction and ensuring low total resolution time, • Work cross-functionally with Product, Engineering, and Sales teams to share customer feedback, product insights, and identify opportunities for product improvement., • Analyze support trends and communicate recurring issues or feature requests to internal teams., • Author and update knowledge base articles, user guides, and technical documentation for both internal and external stakeholders., • Lead and participate in training sessions for new product releases or feature updates., • Collaborate with engineering on troubleshooting complex issues, reproducing bugs, and testing solutions., • Become a product expert on ad solutions and ecommerce integrations, while staying up-to-date on best practices and new product capabilities.Requirements:, • Bachelor’s degree in Computer Science, Information Technology, or related technical field, or equivalent practical experience., • Strong communication skills with the ability to translate complex technical concepts into clear, user-friendly language., • 3+ years experience in a technical support, solutions engineering, or similar customer-facing technical role., • Hands-on experience supporting RESTful APIs; capable of debugging and analyzing API payloads, logs, and HTTP request/response cycles, • Hands-on experience working with SQL and databases, • Proficient in a modern programming language like JavaScript, Python etc., • Experience with ecommerce integrations (especially Shopify) and ecommerce flows/pain points, or with ad tech measurement (tags/pixels, server-side Conversions APIs, MMPs); having both is ideal., • Familiarity with ad tech concepts, digital advertising platforms, or commerce ecosystems highly desirable., • Proven track record contributing to technical documentation and knowledge base resources., • Self-starter mentality with a passion for helping others, problem-solving, and continuous learning., • Comfortable working with a distributed team and collaborating across multiple time zones. Compensation:, • $39.21 – 44.13/hr W—2Req ID:, • 36558625

Job DescriptionTitle: Service Technician (L2)Location: South San Francisco Summary:The Technician would respond to scheduled assignments involving supporting and cross training with various teams, including customer interaction and service in person in a daily basis, hardware deployment, quick fixes, iPhone and iOS support, and others. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: • In person customer support regarding Windows, MacOS, iOS software and configuration., • Respond to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the customer’s office or desk location., • Execute the delivery of services per Service Level Agreements to customers., • Imaging, pre-configuration, data migrations and application installation for Windows and MacOS systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors., • Support of deployment, troubleshooting, and receipt of mobility devices including iPhone, iPad, and MiFi equipment., • Confers with management to assist development of service quality assurance processes and procedures., • Populate the Knowledge Base frequently and document resolutions,, • workarounds, and frequently asked questions for problems and service requests., • Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes., • Work independently and report progress to your supervising manager, • Other duties and responsibilities may be assignedEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 2 years of professional experience, • Able to multitask and prioritize multiple projects, • Good interpersonal and organizational skills are a must, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem-solving experience is preferred, • General knowledge of Microsoft Office and Google Apps is a plus, • Must be experienced with a service ticketing database, IE: HPSM, Service Now, • Knowledge in one or more operating systems such as MacOS, Windows 10/11, or iOS is mandatory

Job Description About the Role: We are looking to hire a skilled L2 Service/Repair Technician to assist our clients with computer hardware issues. You will be required to work on-site 8 – 5pm Monday thru Friday. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware. Minimum Qualifications: * Previous Repair certification with Apple and HP a plus * Technical authorization with CompTIA "A+" Certification a plus * Requires a technical background with at least 2 years of professional experience * Able to multitask and prioritize multiple projects * Good interpersonal and organizational skills are a must * Must be dependable and able to meet deadlines consistently * Should have the ability to work under pressure and be flexible to adapt to a changing environment * Troubleshooting and problem solving experience is preferred * Must possess excellent communication skills * General knowledge of Microsoft Office and Google Apps is a plus * Experience with a service ticketing database, IE: HPSM, ServiceNow is a plus. * Knowledge in one or more operating systems such as Mac OS or Windows 11. * Reliable means of commuting to and from work is mandatory. Responsibilities: * Face to Face support regarding MacOS and Windows, software, configuration and hardware issues. * Respond to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware. * Imaging, pre-configuration, re-certification, data migrations and application installation for MacOS and Windows systems. * Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors. * Confer with and provide feedback to management to assist development of service quality assurance processes and procedures. * Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes. * Execute the delivery of services per Service Level Agreements to customers * Expected to populate the Knowledge Base frequently and document resolutions * Clearly document workarounds, and frequently asked questions for problems and service requests * Work independently and report progress to your supervising manager * Other duties and responsibilities may be assigned Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. The employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware. Skills: As an L2 Service Technician, you will use your technical expertise and customer service skills on a daily basis. You will need to have a strong understanding of computer hardware troubleshooting techniques to resolve technical issues. Additionally, you will need to have excellent communication skills to effectively communicate with clients and other technical teams. Your ability to work independently and in a team environment will be critical to your success in this role. Preferred qualifications such as experience with hardware diagnostic tools, manufacturer hardware certifications, and IT service management frameworks will also be beneficial in this role.

Job DescriptionL2 Service Technician (NWE) Summary: The Technician would be responsible for a queue of tickets involving the onsite support of monitors and customers in a pseudo-Open space environment in coordination with other technicians. Additionally, the Technician would respond to scheduled assignments involving supporting and cross training with various teams, including customer interaction and service, hardware deployment, hardware repair, inbound and outbound logistics, iPhone and iOS support, and other areas. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: Onsite customer support regarding monitors, including connection issues, break-fix replacement, proactive and reactive maintenance, and inventory management. In person customer support regarding Windows, OSX, and iOS software and configuration. Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. Troubleshooting and Repair of Apple & HP computer hardware following internal and manufacturer guidelines. Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors. Logistics of shipping out prepared systems. Support of deployment, troubleshooting, and receipt of mobility devices including iPhone, iPad, and Mifi equipment. Confer with management to assist development of service quality assurance processes and procedures. Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes. Work independently and report progress to your supervising manager. Other duties and responsibilities may be assigned. Education/Experience: Technical authorization with CompTIA "A+" Certification a plus Requires a technical background with at least 2 years of professional experience Able to multitask and prioritize multiple projects Good interpersonal and organizational skills are essential Must be dependable and able to meet deadlines consistently Should have the ability to work under pressure and be flexible to adapt to a changing environment Troubleshooting and problem solving experience is preferred Must possess excellent communication skills General knowledge of Microsoft Office and Google Apps is a plus Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now Knowledge in one or more operating systems such as Mac OSX, Windows 11, or iOS is mandatory Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. The employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Perplexity is looking for an experienced Backend Engineer to join our small team revolutionizing the way people search and interact with the internet. You will be responsible for leading design, implementation, and scaling of backend systems that power web, mobile, and browser products. Tech Stack: Python | PostgreSQL | DynamoDB | Redis | FastAPI Teams Hiring Enterprise The Enterprise Team at Perplexity designs and builds core platform features like rich file attachments, secure file and app connectors (using cutting-edge Model Context Protocol), and Spaces for streamlined collaboration—capabilities widely used by both enterprise and regular users. The team owns uniquely challenging domains at the intersection of AI, automation, and knowledge management, directly shaping how millions of people work with private data, files, and productivity apps across Perplexity. Their small, expert group operates with high autonomy, developing systems that set industry standards and deliver massive, visible product impact. Growth The Growth team shapes how millions of people experience Perplexity. We rapidly experiment and launch new ideas across all user-facing surfaces at Perplexity including onboarding, verticals like Students, and premium Max Tier. We build AI-powered features such as personalized prompts, auto-generated study guides, and contextual upsell nudges, driving user activation, retention, and revenue across all platforms. We own Perplexity’s growth platform, including experimentation framework, feature flagging, and notifications, to mobilize impactful feature development across the company. Engineers have outsized impact, building both the product and the platform that power our company’s growth. Billing The Billing team powers how users subscribe to and pay for Perplexity, building seamless subscription experiences across all tiers. We partner with business and finance teams to define new pricing and subscription models, while also driving growth through partner integrations that expand distribution and brand presence. We develop and maintain secure, scalable systems—including agentic payments that autonomously interact with payment platforms—ensuring reliable financial transactions for millions of users worldwide. By shaping both user experience and revenue infrastructure, the Billing team sits at the core of Perplexity’s growth and sustainability. Agentic Payments. Develop and maintain secure and scalable user experiences and systems that integrates with various payment platforms and intelligently and autonomously conduct financial transactions on behalf of Perplexity users. Consumer Verticals With AI-powered exploration and browsing, personalization and memory, live data visualization, comparison, and checkout, Perplexity is reimagining the consumer experience across verticals such as travel, shopping, health, real estate, finance, sports, live events and ticketing, and more. Each of these verticals represents an opportunity for Perplexity to disrupt massive markets dominated by slower-moving incumbents. Agentic actions powered by Comet unlock novel consumer experiences such as automated shopping and travel purchases, restaurant reservations, complete travel itineraries planned and booked from scratch, automated investing, and more. Special Projects Special Projects is a team dedicated to building 0-1 products that redefine the future of search. Our mandate is to iterate fast, deliver high quality experiences, and reinvent the role of AI in search, social media, and personal computing. By joining the Special Projects team, you will be given extreme ownership to deliver new consumer experiences and transform how people search the web and find answers. You will be expected to own projects end to end, to ship fast, and work through obstacles.We are looking for a talented Full Stack Engineer to join our team to help reinvent the future of search and AI assistants. Our current stack is Python, Docker, Kubernetes, NextJS, and React. In this role, you'll work on various projects that combine bleeding edge AI, consumer apps, and multi-modal capabilities (text, voice, image, video). * Build scalable systems that ingest and process data from the web, files, and other sources. * Optimize interfaces that interact with databases and caching systems. * Collaborate with PMs, frontend engineers, and other stakeholders to understand product requirements. * Work closely with AI, Search, and Data Science teams to iterate on non-deterministic systems. * Manage a complex orchestration system with many moving parts and interfaces. * Scale, optimize, and load balance multiple services with rapidly changing needs. * Strong experience with Python * Strong experience with databases and caching * Experience with AWS cloud infrastructure at scale * Experience working with high-scale data and non-deterministic systems like LLMs * 4+ years of engineering experience Our compensation range for this role is $180,000 - $300,000 Final offer amounts are determined by multiple factors, including, experience and expertise, and may vary from the amounts listed above. Equity: In addition to the base salary, equity may be part of the total compensation package. Benefits: Comprehensive health, dental, and vision insurance for you and your dependents. Includes a 401(k) plan.

Job Description Client Solutions Manager Overview: • The Client Solutions Manager will leverage their knowledge of online media, communication and relationship building skills, and analytical abilities to provide campaign intelligence and campaign strategy consultation, including identifying areas where we can provide more value to our clients. The Client Solutions Manager will be measured by their ability to build, cultivate, and partner with our clients as well as their ability to drive incremental revenue. The Client Solutions Manager is a nimble team player who is comfortable managing multiple clients, campaigns, and projects concurrently., • Location - New York City, NY or San Francisco, CA, • Hybrid Work Schedule – 2-3 days/weekResponsibilities:, • Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges, • Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals, • Be a consultative seller to renew and grow client investments, • Proactively analyze and optimize customers’ advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved, • Consult and own all aspects of the client’s media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights, • Apply rigor and use technology to design account plans to meet revenue goals, • Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs, • Drive new product adoption and partner technology integration to enable client success and efficiency, • Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are metBasic Qualifications:, • 3+ years of experience in advertising, sales, marketing, consulting, or media, • 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Ads, SEO/PPC, ad exchange/trading desks)Preferred Qualifications:, • BA/BS degree or equivalent practical experience, • Ability to work with MS Office Suite (PowerPoint, Excel, Google Docs), • Demonstrated experience with Sales Force or relatable ticketing systems, • Demonstrated analytical background and experience with statistical analysis, return on investment modeling, and advertising / media analytics, • Ability to think strategically with a proven track record of achieving results by connecting a customer’s pressures with data-driven products and solutions., • Demonstrated understanding of internet advertising technology and marketing automation, • Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision, • Ability to work independently and collaborate cross-functionally, • Demonstrated commitment to understanding and prioritizing the needs of the customerSuggested Skills:, • Stakeholder Management, • Sales Force, • Google DocsCompensation:, • $30.96 - $38.70/hr. (W2/Non-Exempt)Req# 16064

Job Description Customer Onboarding Specialist (Contractor → Part/Full Time) Location: San Francisco Bay Area (Hybrid) Company: ManageCasa – Modern Property & HOA Management Software ManageCasa is a fast-growing SaaS platform powering property managers, community associations, and HOAs with modern, intuitive software and next-generation AI tools. We are expanding our Customer Success organization and seeking a Customer Onboarding Specialist to help new customers transition smoothly onto the platform, adopt best practices, and experience immediate value. This role begins as a contractor with the opportunity to move into part-time or full-time employment based on performance. About the Role As a Customer Onboarding Specialist, you will be the primary guide for new customers during the first 30–90 days of their journey. You will train users, configure the platform, support data migration, and ensure a smooth, successful onboarding experience. Your work directly impacts customer satisfaction, retention, and long-term product adoption. Key ResponsibilitiesOnboarding & Training * Lead onboarding sessions for new customers, including software walkthroughs, setup guidance, and best-practice training. * Assist customers with setting up core modules, including Accounting, Payments, HOA Management, Communications, Documents, and more. * Customize onboarding plans based on customer needs and complexity. Customer Support & Engagement * Act as the primary point of contact during the onboarding period. * Understand customer workflows and help optimize them using ManageCasa. * Monitor customer progress and provide proactive support to ensure milestones are met. Data Migration & System Setup * Assist customers in preparing and validating their data for import (homeowners, properties, vendors, budgets, etc.). * Coordinate with engineering or technical support teams if needed. Cross-Team Collaboration * Work closely with Sales, Customer Success, Support, and Product teams to deliver a seamless onboarding experience. * Share customer feedback and insights to help improve our onboarding materials and product usability. Documentation & Process Improvement * Document onboarding steps, FAQs, help guides, and training notes. * Recommend process improvements to increase efficiency and create a world-class onboarding experience. Requirements * 1–2 years of experience in Customer Success, Onboarding, Support, or Training (SaaS preferred). * Strong communication and presentation skills. * Comfortable explaining software features and guiding users step-by-step. * Highly organized with excellent follow-up and account management habits. * Ability to learn quickly and adapt to changing workflows. * Experience in property management, HOA management, or accounting is a strong plus. * Technical aptitude — ability to understand product logic, data structures, and workflows. Preferred Skills * Experience with accounting concepts (payments, ledgers, invoicing). * Familiarity with onboarding tools, CRM systems, or ticketing software. * Ability to manage multiple onboarding customers at once. * Problem-solving and a customer-focused mindset. Why Join ManageCasa? * Opportunity to be part of a fast-growing PropTech company. * Work on meaningful projects that directly impact customer satisfaction. * Collaborative, supportive team environment. * Pathway to convert into a part-time or full-time role based on performance. * Chance to shape the onboarding function and make a measurable impact on company growth. Powered by JazzHR ci5tQA5ONV

Job Description At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. Klaviyo is seeking an Sr. Office Coordinator to join our Global Real Estate Ops team. We're looking for someone who is experienced in maintaining an effective and efficient office working environment, genuinely enjoys working with diverse people, and is passionate about creating a welcoming and collaborative environment for both employees and visitors. This highly impactful role will be part of the Finance Organization, report directly to the Manager of Office Operations and Facilities, and will work cross-functionally with Global IT, People Operations, Marketing, Internal Comms, Employee Experience and others. This person will have the opportunity to join us on our mission to enable Klaviyos to thrive, to contribute to a uniquely special culture, and to make the company the place where the best-of-the-best come to work. How You'll Make a Difference • Assist in managing the day to day operations of our Boston Hub., • Field daily inquiries by employees in the Boston Hub on questions and issues., • Monitor Office Operations support ticket queue and resolve questions with comprehensive answers., • Build scalable office ticketing system for the Boston Hub based on the existing service catalog items in Freshworks., • Work with and act as a secondary contact for the local property management team. Handle suite related needs and maintenance., • Create, adapt, and maintain company policies for the Boston Hub location, • Responsible for enforcing and suggesting updates to office policies, procedures and safety standards (emergency evacuation plan, visitor registration, security, ADA/OSHA compliance, etc.), • Greet and register office vendors and visitors., • Assist in facilitating the future of work plans for the Boston Hub., • Utilize space management software, OfficeSpace, to assist with space management and helping Klaviyos find meeting spaces., • Assist in facilitating meetings/events coordination with the Employee Experience team and other internal stakeholders., • Maintain the overall appearance, organization, and cleanliness of the Boston Hub. Performing daily walkthroughs to ensure workstations, conference rooms and public spaces are clean and presentable., • Restock and maintain inventory and supply management of office supplies, cleaning supplies, bathroom supplies, PPE, technology accessories, etc., • Oversee recurring office service vendors., • Manage office access for Klaviyo employees/new hires by creating, replacing and terminating access cards., • Assist internal teams with scheduling in person meetings and events., • Facilitate in-office food and beverage program., • Monitor office utilization., • Facilitate interoffice moves and assist with space planning., • Be an ambassador of company culture and values. Be approachable, reliable and energetic., • Assist with additional special projects, as required, • 2-4+ years of office, facilities, or related experience., • Prior customer service, IT, admin, or event management experience is a plus., • Experience with GSuite, Slack, OfficeSpace, and Freshworks is a plus., • Monday-Friday in-office attendance required, ~8:30-5pm with flexibility around onsite events., • Ability to prioritize workload, follow through, and complete tasks in a timely manner., • Strong organization and planning skills., • Comfortable owning projects and making decisions; takes initiative and works well independently as well as with others., • Customer service oriented; outgoing and personable; polished approach with internal and external clients., • Ability to work in a fast-paced environment with changing needs and requirements., • Strong attention to detail, can learn quickly and understand big picture concepts, • You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient., • Ability to lift >50lbs We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025. Please see the independent bias audit report covering our use of Covey here Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations:$65,600—$98,400 USD Get to Know Klaviyo We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Job Description The Marketing Manager (Lifecycle and Email) will drive audience engagement, deepen loyalty, build retention, and increase lifetime value across our diverse communities of visitors. This role focuses on lifecycle marketing, segmentation, personalization, and data-driven engagement and retention strategies, with an emphasis on email marketing. This position oversees the marketing coordinator, whose responsibilities include planning and tracking project timelines and workflows, maintaining marketing archives, planning and executing promotional signage and collateral across the museums, and ensuring onsite communication supports deeper engagement to inspire return visitation. Applications are reviewed on a rolling basis until the position is filled. Priority will be given to applications received by Sunday, October 5, 2025. We plan to launch the interview process in mid-October. Key Responsibilities • Lifecycle & Email Marketing: Own the Museums’ communication plan for the email journey, including newsletters, automated flows, triggered campaigns, membership conversion, and lifecycle journeys (acquisition, onboarding, engagement, and win-back). Report on KPIs and optimize content and strategy to leverage learnings across the organization., • Retention Strategy: Develop and implement audience retention strategies that strengthen engagement, drive repeat visitation, and support increased member renewal and upgrades in partnership with Membership. Create a dashboard and report out for key retention metrics for LTV and NPS., • Segmentation & Personalization: Partner with Data & Analytics stakeholders to segment audiences, leverage behavioral and transactional data, and design tailored communications that resonate across diverse audience groups., • Content Strategy and Creation: Develop and implement a marketing content strategy to support visitation and engagement of key museum initiatives, serving as a liaison with other content-creating teams, championing cross-departmental content strategy. Create and manage a content calendar to promote exhibitions, programs, and other institutional priorities. Collaborate with cross-functional teams (web, organic social media, video, membership, retail, communications, public programs, and education) to source content and deploy messaging., • Champion the visitor experience journey: With support from the Marketing Coordinator, oversee strategy, calendaring, and execution of promotional signage across both Museums to support the visitor journey, including collaborating with exhibitions and VX to champion the visitor voice and perspective for on-site tactics, including signage, calls-to-action, on-site feedback, and follow-up surveys. Analyze audience behavior trends to draw actionable insights and improve overall experience., • Performance & Optimization: Monitor and analyze campaign performance, establish benchmarks for retention KPIs (open rates, CTR, conversions, renewal rates, churn reduction), and continuously test and optimize campaigns., • Cross-Functional Collaboration: Work closely with Membership, Development, Public Programs, Retail, and Digital Experience teams to ensure retention efforts support institutional goals, including membership growth, ticket sales, and community engagement., • Platform & Tools: Oversee the Museums’ email platform (currently Mailchimp), ensuring we fully leverage its features—or recommend alternatives—to support retention and lifecycle goals. Serve as the point person for ticket sales platform (Ticketure) and CRM (Salesforce), to manage integrations and effective data flow., • Team Support: Manage the Marketing Coordinator. Minimum Qualifications Education: Bachelor’s Degree from an accredited university. Work Experience: 4+ years of experience in retention, lifecycle, performance or CRM/email marketing, preferably in hospitality, attractions, entertainment, or arts and culture organizations, plus 1–2 years of experience managing direct reports. Skills and Abilities: • Strong grasp of retention marketing principles: customer journeys, segmentation, churn reduction, personalization, and loyalty-building., • Hands-on experience with email marketing platforms (Mailchimp, Klaviyo, HubSpot, Salesforce Marketing Cloud, or similar)., • Data-driven mindset with proven ability to analyze KPIs and optimize campaigns for performance., • Excellent project management skills; ability to balance multiple campaigns and stakeholders., • Collaborative and audience-centered approach., • Familiarity with ticketing, membership, or CRM systems (e.g., Ticketure, Salesforce) a plus. Additional Schedule: This position is eligible for a hybrid work schedule. Hybrid schedules are a minimum of 4 days a week onsite, with the understanding that schedules may change based on operational needs. The workweek is Monday - Friday, 8 hours a day, 40 hours per week. The benefits package includes medical, dental, vision, and 401(k), and paid time off. The annual salary range for this position is *$90,000-$100,000. The final offer amount within this range will be based on experience and internal equity. Applications are reviewed on a rolling basis until the position is filled. Priority will be given to applications received by *Monday, October 27, 2025. We plan to interview in November. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources @ famsf.org. *revised October 17, 2025 COFAM is the Corporation of Fine Arts Museums and is the privately funded non-profit corporation which supports the Fine Arts Museums of San Francisco, a department of the City and County of San Francisco. COFAM is proud to be an equal opportunity employer and is committed to a policy of nondiscrimination in all phases of employment in accordance with all federal, state, and local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Comprising the de Young Museum in Golden Gate Park and the Legion of Honor in Lincoln Park, we are the largest public arts institution in the City of San Francisco and one of the largest art museums in the United States. The de Young, designed by Herzog & de Meuron and located in Golden Gate Park, showcases American art from the 17th through the 21st centuries, international contemporary art, textiles and costumes, and art from the Americas, the Pacific, and Africa. The Legion of Honor displays a collection of over 4,000 years of ancient and European art including Auguste Rodin's The Thinker and houses the Achenbach Foundation for Graphic Arts in a Beaux-Arts style building overlooking Lincoln Park and the Golden Gate Bridge.

Job Description About us UGLYCASH is both a statement and our way to deliver the difference against everything that is wrong with the traditional — the dishonesty protected by the fine print — the cold and distant financial institutions that easily discriminate based on where you are, who you are, or how much money you have. We want to do things differently; to change the lack of honesty and fine print for candid transparency and brutal honesty, to change the discrimination for global financial inclusion, to change the cold and distant financial institutions situated at the top of buildings, for a human connection with the people that we serve. To make it possible, we have built things differently — to offer different services we couldn’t be them, so we wanted to make it clear through our services, that we are not who they are; we needed our name to be a statement to differentiate ourselves, as we come to do things differently. We don’t build trust because of our name. We build trust because of our authenticity, honesty, and human connection. Our name helps us achieve that. But why? Why do this? We’re driven by a deeper human mission — we believe access to stable currency is a human right, and the disparity in access to financial services fuels the inequality gap and mass migration. It is for this reason — for THE PEOPLE — that we exist and why we must win to serve everyone. Check us out on: ???? Instagram ???? TikTok ???? Recent overview from Gabo on X (CEO) We're looking for a Head of Community who will lead UGLYCASH's online and in-person communitites and support functions. What you’ll be doing: • Manage and grow UGLYCASH's cross-platform online communities (e.g. X, Reddit, WhatsApp, Discord), • Create, curate and produce community content (live streams, online resources, social posts), • Scale community support and moderation infrastructure (CRM, support ticketing systems), • Coordinate and run in-person community events and meetups, • Collect and synthesize community feedback to influence product development What we look for in you: • 3+ years of relevant experience in technology and crypto, • Experience leading and growing a community, • Experience scaling and operationalizing customer success systems, • Operational experience in a crypto startup/project, • Experience managing and growing a team, • Very active on social media with an existing following, • Deep connectivity in / understanding of the crypto ecosystem, • Great communicator, comfortable talking in public and hosting live events, • Exceptional detail-oriented operational, project management and organizational skills, • A relentless, growth-oriented self-starter, • Compensation: We offer a competitive compensation plan that includes cash & the potential for a token grant, • Healthcare coverage: Comprehensive medical, dental, and vision insurance plans, • Nomadic/remote work opportunities: Enjoy the flexibility of working remotely for 2 months a year, • Paid time off: Our policy includes 3 weeks of vacation, sick days, company holidays, and bonus anniversary days, • Parental & Bereavement Leave: Paid parental leave for new parents, including maternity, paternity, and adoption leave

Job Description About us UGLYCASH is both a statement and our way to deliver the difference against everything that is wrong with the traditional — the dishonesty protected by the fine print — the cold and distant financial institutions that easily discriminate based on where you are, who you are, or how much money you have. We want to do things differently; to change the lack of honesty and fine print for candid transparency and brutal honesty, to change the discrimination for global financial inclusion, to change the cold and distant financial institutions situated at the top of buildings, for a human connection with the people that we serve. To make it possible, we have built things differently — to offer different services we couldn’t be them, so we wanted to make it clear through our services, that we are not who they are; we needed our name to be a statement to differentiate ourselves, as we come to do things differently. We don’t build trust because of our name. We build trust because of our authenticity, honesty, and human connection. Our name helps us achieve that. But why? Why do this? We’re driven by a deeper human mission — we believe access to stable currency is a human right, and the disparity in access to financial services fuels the inequality gap and mass migration. It is for this reason — for THE PEOPLE — that we exist and why we must win to serve everyone. Check us out on: ???? Instagram ???? TikTok ???? Recent overview from Gabo on X (CEO) What you’ll be doing: • Working full-time in San Francisco (relocation support provided), • Manage and grow UGLYCASH's X community, • Create, curate and produce community content (live streams, online resources, social posts), • Scale community support and moderation infrastructure (CRM, support ticketing systems), • Coordinate and run in-person community events and meetups, • Collect and synthesize community feedback to influence product development What we look for in you: • Located in the United States and willing to move to San Francisco after hire (relocation support provided), • 3+ years of relevant experience in technology and crypto, • Experience leading and growing a community, • Experience scaling and operationalizing customer success systems, • Operational experience in a crypto startup/project, • Experience managing and growing a team, • Very active on social media with an existing following, • Deep connectivity in / understanding of the crypto ecosystem, • Great communicator, comfortable talking in public and hosting live events, • Exceptional detail-oriented operational, project management and organizational skills, • Compensation: We offer a competitive compensation plan that includes cash & the potential for a token grant, • Healthcare coverage: Comprehensive medical, dental, and vision insurance plans, • Nomadic/remote work opportunities: Enjoy the flexibility of working remotely for 2 months a year, • Paid time off: Our policy includes 3 weeks of vacation, sick days, company holidays, and bonus anniversary days, • Parental & Bereavement Leave: Paid parental leave for new parents, including maternity, paternity, and adoption leave

Job Description About the Role We are seeking a smart, resourceful, and service-oriented Onsite Systems Engineer to provide white-glove technical support to two Private Equity firms located in downtown San Francisco. You’ll spend approximately 80% of your time onsite with one client and the remaining time supporting other firms in Bay Area, delivering hands-on IT support and an exceptional customer experience. While the role is primarily dedicated to these two Private Equity clients, there may be occasional opportunities to assist with a small handful of other Network Doctor clients mostly in the Bay Area. These situations are expected to be rare but reflect the collaborative nature of working within a Managed Services Provider environment. You’ll be employed by Network Doctor, a leading Managed Services Provider (MSP) that supports hundreds of organizations nationwide. This means you’ll have access to a full team of remote engineers, systems experts, and escalation resources — ensuring you’re never on your own when tackling complex or unfamiliar issues. This position requires professionalism, adaptability, and an ability to navigate a wide range of technologies with confidence and curiosity. You don’t need to know everything — but you do need to know how to find the answer, ask the right questions, and lean on your team effectively. About Network Doctor Network Doctor is a premium IT Managed Services Provider delivering technology support and strategic guidance to clients across a wide range of industries including finance, healthcare, real estate, and professional services. We pride ourselves on a culture that values teamwork, curiosity, professionalism, and personal growth. Our mission is to make IT an enabler — helping businesses work smarter, faster, and happier. Key Responsibilities • Serve as the onsite technical resource for Private Equity clients in downtown San Francisco, • Provide white-glove desktop and end-user support for executives and staff in a professional financial environment, • Troubleshoot and resolve issues related to Windows and macOS devices, Microsoft 365 (including email/Exchange Online), Microsoft Office, networking, printers, mobile devices, and collaboration tools (Teams, Zoom, Slack, etc.), • Set up, image, and deploy new user workstations, laptops, and peripherals, • Coordinate with Network Doctor’s remote escalation and project teams for complex or infrastructure-related issues, • Utilize ConnectWise for ticketing, documentation, and remote management, • Maintain accurate documentation of tickets, asset inventory, and client configurations, • Work closely with Network Doctor’s account and technical teams to ensure consistent, high-quality service delivery, • Proactively identify recurring issues and communicate opportunities for improvement, • 3+ years of IT experience, ideally in a client-facing or MSP environment., • Strong customer service and interpersonal communication skills, • Proficiency with Windows 10/11, Microsoft 365 (including Exchange Online/email administration), and Microsoft Office applications, • Solid understanding of basic networking concepts (Wi-Fi, VPN, DNS, DHCP), • Ability to work independently while collaborating closely with remote teams, • Strong problem-solving and research skills; ability to learn quickly and adapt to new technologies, • Prior experience supporting financial or professional services clients, • Familiarity with Mac support, mobile device management, and cloud collaboration tools, • Experience supporting Slack, Zoom, and Meraki network environments, • Exposure to VPNs, Wi-Fi, or basic server environments, • MSP background or understanding of managed services operations

Job Description • $40.00 Per Hour, • 40 + Hour Work Week, • Paid Travel, • Pre-tax commuter benefits, • 401k packageMUST call for phone screen to be considered Chris at 281-817-4329 Our partners are helping an on-demand, autonomous ride-share company hire a customer services Operator dispatcher to be responsible for testing and operation of the remote monitoring/control system for autonomous vehicles. As a Fleet Support Specialist, • Collaborate with the scheduling team to secure repair slots and optimize vehicle repair time., • Review open vehicle issues and generate action plans, ensuring constant monitoring and updates on fleet health., • Maintain accurate historical data and record-keeping for vehicle health and repairs., • Assist in the creation and development of technical documentation and processes., • Support the creation of daily, weekly, monthly, and quarterly reporting on fleet performance and maintenance., • Perform quality inspections of repair orders, • Support in ordering parts, ensuring parts availability for scheduled and unscheduled repairs., • Interface with multiple teams across the company to align processes and operations for smooth workflow., • Effectively monitor autonomous vehicle operations., • Respond to and manage critical mission needs., • Assist the fleet of vehicles by providing remote guidance in complex situations., • Assist with testing and data collection., • Work closely with SW, QA and UX to improve the Interface., • Willingness to work flexible shift hours.Requirements, • familiarity with MS Office/Google Suites, • 2+ years of experience working in operations or a fast-paced environment, • Bachelor's degree in STEM, Analytics, or related fields, • Excellent computer skills and problem-solving ability, • Excellent written and verbal communication, • Pre-tax commuter benefits, • Employer Subsidized healthcare benefits, • Flexible Spending Account for healthcare-related costs, • Zero costs for short and long term disability and life insurance VJyQW2CN2m

Job DescriptionAsian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community’s overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That’s why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities. Job Summary: This position plays a critical role to oversee Cybersecurity processes in a healthcare setting and produce appropriate security response and outcomes which are HIPAA compliant within an overall agency-wide cybersecurity program. Under general direction of the IT Director, the Cybersecurity Analyst is responsible for protecting an organization’s computer systems, networks, and data from security breaches and cyber threats. Their role also includes education and overseeing organization-wide cyber related trainings/education, such as monthly phishing campaigns. This role will be based in the IT department and also interact with IS Department regarding technology systems, cybersecurity tools and data with a focus on problem solving, cybersecurity analysis, detection, response and reporting utilizing cybersecurity analysis tools within a context of health information systems and standards, operational objectives, and with a goal of continuously improving AHS’ cybersecurity posture. This role collaborates with other disciplines and works at a cybersecurity systems level utilizing one’s abilities to problem solve. Cybersecurity Management • Conduct Security Audits., • Monitor Security Access to track, document and report security breaches., • Responsible for conducting cybersecurity-related incident investigations and threat analysis against external threat actors., • Develop and document IT tactics and procedures to mitigate risk from emerging threats and reduce attack vectors., • Research, recommend, evaluate, and implement cybersecurity solutions that identify and/or protect against potential threats with multi-departmental teams and cross-discipline expertise utilizing off-the-shelf and custom-built utilities where applicable., • Resolves complex cybersecurity issues and tracks through internal ticketing and project management systems, • Create, plan, and implement cybersecurity, incident response, and disaster recovery policies that best fit the organization’s environment and capabilities utilizing NIST and CISA guidelines., • Research and demonstrate new cybersecurity tools for the organization, including functions with AI and automated features., • Perform system security administration on designated technology platforms, including operating systems, applications, and network security devices, under defined policies, standards, and procedures of the organization, as well as with industry best practices and vendor guidelines., • Evaluate scans, logs, and alerts from various sources such as Microsoft 365, Barracuda Email Gateway KnowBe4, and SentinelOne to pinpoint key critical vulnerabilities and apply corrective actions., • Collaborate with relevant contractors and other internal and external stakeholders., • Other duties as assigned by supervisor.Communication, • Communicate daily with the IT Director and regularly provides reports and status to the Chief Administrative Officer, other stakeholders, and operational leadership as appropriate., • Serve as a trusted partner working with staff to analyze needs and develop cross-functional solutions to enhance AHS’ cybersecurity posture, improve cybersecurity processes, detection, response, and reporting., • Other duties as assigned by supervisorUser Training, • Identifies, assesses and analyzes user training needs; develops IT training programs and materials; facilitates routine user trainings as needed., • Works in conjunction with the HR department, develops, updates and facilitates IT onboarding and off-boarding processes and procedures for new employees to align with AHS policies and guidelines. Administrative Duties, • Meet regularly with the Information Technology department to discuss issues, project and future planning; Attends meetings and represents the IT department on committees as necessary including but not limited to IT/IS weekly meeting and monthly HIPAA Meeting., • Advise in AHS’ infrastructure systems, Business Continuity Plan and Contingency Plan by creating redundant systems, quality control measures, security review, testing and documentation., • Generates reports related to cybersecurity education, monthly testing and trends in cybersecurity related incidents., • May also received other duties as assigned. General Agency/AHS Duties, • Provides highest quality of customer service in accordance with the agency’s Guide to Service Excellence and Corporate Compliance Plan, • Foster an environment that promotes trust and cooperation among patients and staff., • Enforce clinic policies and procedures, including maintenance of patient confidentiality, to ensure that the principles of AHS are implemented., • Attend AHS general membership meetings, fundraisers, and other public events as required., • Participate in outreach activities, agency advocacy, and serve on ad hoc committees, as requested., • Attend AHS staff retreats.Minimum Qualifications, • Commitment to public health care services and mission of the community health care clinics., • Bachelor’s degree with equivalent experience; minimum 3-5 years of cybersecurity related experience and /or health care experience; or equivalent combination of degree in progress and pertinent healthcare experience., • Experience and understand project management with a focus on cybersecurity-related domains., • Excellent interpersonal & behavioral skills to liaison with other team members, departments, and external organizations., • Demonstrate ability to identify and understand problems, work collaboratively with team to bring to resolution, and balance when to escalate issues in order to meet project timelines., • Must have an up-to-date working knowledge of current cybersecurity processes, detection, and response procedures, • Demonstrate ability to work effectively with cross-functional staff, including IT, other project managers; multiple levels of leadership, business partners, and vendors. Preferred Qualifications, • Familiarity with cybersecurity analysis platforms, • Familiarity with EHRs e.g. Epic, Dentrix is a plus, with preference given to candidates with additional experience in current state-of-the-art systems for Pharmacy, Lab systems, Optometry, and Behavioral Health (IBH and Specialty)., • Knowledge of Cybersecurity Analysis, processes, and tools and reporting

Job DescriptionAbout ROLLER ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! About the Role The Senior Marketing Operations Manager at ROLLER will play a pivotal role in driving operational excellence across the marketing organization. This person will partner closely with marketing and revenue leadership to design and implement the systems, data structures, and processes that power data-driven decision-making and scalable growth. You'll own and optimize the marketing tech stack, ensure seamless lead management and attribution, and build clear, actionable reporting frameworks that drive alignment across marketing, sales, and finance. Beyond analytics and process, you'll help manage team workflows, calendars, and quarterly business reviews—identifying opportunities to streamline and innovate, including leveraging AI to enhance efficiency and insight. What You'll Do • Partner with marketing leadership to define operational priorities that align with broader GTM and business goals., • Work with the Business Systems Team to manage and optimize the marketing tech stack, documenting processes and system flows to ensure consistency and scalability., • Implement, optimize, and maintain lead lifecycle processes, including scoring, routing, and multi-touch campaign attribution., • Work closely with Sales & Revenue Operations to align on full funnel reporting and pipeline contribution in order to help identify business risks and investment opportunities., • Build standardized dashboards and reporting frameworks to monitor, measure, and analyze marketing performance down to a channel level to deliver actionable insights to head of marketing and marketing leads to help us meet ambitious growth targets., • Work with finance to reconcile and track against marketing budget and forecasting., • Help manage the full marketing team calendar and the status of key projects., • Assist with marketing QBRs and SLT level reporting and presentations., • Identify and implement process improvements to help the team move faster without sacrificing accuracy or quality, including implementing AI into existing flows across our stack as well as building out new processes from scratch. About You • You're a strategic thinker who thrives at the intersection of marketing, systems, and analytics — passionate about building scalable processes that enable smarter, faster decision-making., • Based in the San Francisco Bay Area or Austin, Texas, with flexibility for hybrid work., • You have deep experience in marketing operations or revenue operations, ideally within a high-growth SaaS environment., • You're skilled in partnering with marketing, sales, and revenue leadership to align operational priorities with broader GTM and business goals., • You have hands-on experience managing and optimizing marketing tech stacks, and are comfortable mapping and documenting complex system flows for consistency and scalability., • You're proficient in lead lifecycle management, including lead scoring, routing, and multi-touch attribution., • You're data-driven, with proven experience building dashboards and reporting frameworks that translate metrics into actionable insights and growth opportunities., • You're comfortable collaborating cross-functionally — particularly with Finance to manage budgets and forecasts, and Revenue Operations to ensure full-funnel visibility., • You have exceptional organizational skills and enjoy keeping teams aligned through calendars, project tracking, and QBR preparation., • You're a natural optimizer — continuously identifying opportunities to improve processes, automate workflows, and leverage AI to enhance efficiency and accuracy., • You're detail-oriented but also pragmatic, able to balance precision with agility in a fast-paced, dynamic environment. Perks! • You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews., • 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays., • 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins)., • Free medical insurance for the employee., • 401(K) Plan with a 100% match on contributions up to 5%., • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!, • Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more., • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers., • Highly flexible work environment with an All Access pass to WeWork depending on your location., • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do., • Individual learning & development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment #LI-hybrid

Il/elle collabore avec le partenaire TMA JDE et l’équipe d’experts IT, pour assurer un traitement efficace des incidents et des demandes, dans le respect des délais et des standards de qualité. Afin d’atteindre ses objectifs, il/elle utilise l’outil de ticketing GLPI pour centraliser l’

Job DescriptionDescription: The Help Desk Administrator serves as the first point of contact for incoming IT support requests. This role monitors and organizes incoming help desk tickets, assigns them to appropriate technicians, and provides direct assistance with basic technical issues such as password resets, account access, and login troubleshooting. Additionally, the position is responsible for maintaining IT documentation, tracking vendor invoices, and supporting the daily operations of the IT department. Key Responsibilities • Monitor incoming help desk tickets through the ticketing system and ensure timely response and assignment to the appropriate technicians., • Provide first-level support for common issues including password resets, account lockouts, and general login or access problems., • Track and follow up on open tickets to ensure issues are resolved within service level expectations., • Maintain and organize IT documentation including user guides, network diagrams, asset lists, and procedural documentation., • Manage vendor invoices, service contracts, and renewal schedules to ensure accurate tracking and timely payment., • Assist with onboarding and off-boarding tasks (e.g., creating or disabling user accounts, assigning equipment)., • Support IT leadership with administrative tasks, reporting, and basic system maintenance as needed., • Strong organizational and multitasking abilities. Excellent written and verbal communication skills. Basic understanding of Windows operating systems, Active Directory, and common business applications. Familiarity with ticketing systems (e.g., Track-it, Zendesk, Jira, or similar)., • Proficiency in Microsoft Office 365 tools (Excel, Outlook, Teams, SharePoint)., • Customer-focused mindset with patience and professionalism. Attention to detail and ability to manage competing priorities. Interest in growing within IT support or systems administration roles. Qualification • Education: Associate’s degree in information technology, or related field preferred; equivalent experience accepted., • Experience: 1–2 years of experience in IT support or administrative coordination role., • Availability: Work on-site and authorized to work in the USA

Job Description Administrative Assistant Status: Non-Exempt Job Summary: The administrative assistant is the front-end hub of our fast moving office. They are the glue that holds it together ensuring everything runs efficiently and allow the professional staff to focus on their core tasks. • Connects Everyone: They are the first point of contact for visitors, phone calls, emails, and video sessions acting as a switchboard to direct inquiries to the right staff member., • Smooths Information Flow: They receive, process, and distribute information internally, ensuring everyone has what they need to function effectively. This can involve things like managing incoming corporate data and requests, calendars and meetings, tracking open tasks and creating reports., • Maintains Operations: They handle a variety of administrative tasks that keep the office running smoothly. This could be anything from ordering office supplies to booking travel arrangements., • Answer and direct phone calls, emails, and texts, • Write and distribute email, correspondence memos, letters, faxes and forms, • Data entry - scan and file incoming email and other communication; update and maintain office policies and procedures, • Maintain databases including corporate CRM and ticketing requests, • Liaison for internal and external clients, • Manage office supplies as well as vendors, • Organize and schedule appointments, • Provide general support to visitors, • Proven experience as an administrative assistant, virtual assistant or office admin assistant, • Knowledge of office management systems and procedures, • Proficiency in MS Office (MS Excel and MS Word, in particular), • Excellent time management skills and the ability to prioritize work, • Attention to detail and problem solving skills, • Excellent written and verbal communication skills, • Strong organizational skills with the ability to multi-task, • Working knowledge of office equipment, like printers and fax machines, • High School degree, • Additional qualification as an Administrative Assistant or Secretary will be a plus

Job DescriptionBusiness Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences - and that’s just the beginning! Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences. About the RoleA Service Desk Engineer supports Business Wire employees by troubleshooting, diagnosing, and resolving problems related to computer hardware, operating system, applications, networking, and peripherals. The individual will also take part in incident escalations and coordination across various technical teams. An ideal candidate possesses a broad mixture of experience; technical/functional knowledge, consultative, and a demonstrated track record of providing a high level of customer service. What You'll Do • Support the End User Technology environment across various applications and hardware (Windows & Mac)., • Respond to IT service requests from employees via chat, phone, email, or ticketing system promptly and professionally., • Administers Jamf and Microsoft Intune to manage macOS and Windows endpoints, ensuring devices remain compliant and properly configured throughout their lifecycle., • Deploys and maintains software packages and application versioning across managed endpoints including testing and validating updates prior to rollout., • Supports zero-touch provisioning workflows for Mac and Windows devices, enabled automated enrollment, configuration, and security policy enforcement upon first boot., • Supports endpoint and user lifecycle processes through automation scripting and implements workflow automations that improve response and resolutions times., • Administers OKTA to support user provisioning, MFA policies, group assignments, and application access management., • Configures and maintains SAML and OIDC SSO integrations to provide secure, seamless access to business applications., • Install, configure, and maintain IT equipment and software in alignment with company standards. Create and maintain technical/process documentation., • Provide technology training., • Document activities in ticketing system and maintain IT inventory and records., • Escalate complex or unresolved issues to senior IT staff or management., • Entitlement enrollment/disenrollment., • Additional duties as required.What You'll Need, • 4 years of IT Service Desk experience., • Demonstrate technical proficiency providing Microsoft and Mac desktop and network support., • Experience supporting common software products, such as Windows/Mac operating systems, Office365, Active Directory, VPN, Antivirus, and Okta., • Experience with using and supporting IT service management tools, like Jira, and knowledge of best practices (ITIL)., • Experience with endpoint device management solutions (JAMF, Intune)., • Ability to work independently and as part of a team., • Ability to troubleshot under pressure, handle multiple priorities, while providing exemplary customer service and professional demeanor., • Ability to learn new technologies and skills., • Basic scripting knowledge., • Certification such as CompTIA A+, CompTIA Net+, ITIL, and Microsoft 365 are a plus.What We Offer, • Ability to work remotely, • Excellent health benefits that begin on your first day of employment, • $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources, • 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance), • PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!A pre-employment background check will be required after the acceptance of an offer. Business Wire is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Business Wire will also consider for employment qualified applicants with arrest and conviction records.

Job Description About ICE Consulting: ICE Consulting is a leading Managed IT Services Provider committed to delivering exceptional IT solutions to small and medium-sized enterprises. Since our inception in 1997, we have focused on providing a comprehensive range of managed IT and security services to enhance our clients' operational efficiency and security. Position Overview: We are seeking a User Support & Junior Systems Administrator to join our dynamic team. This role is crucial for providing top-notch technical support and administration for our diverse client base. As a key part of our operations, you will be responsible for ensuring that our clients' IT environments run smoothly and efficiently. Key Responsibilities: • Provide technical support to users, addressing and resolving hardware and software issues., • Assist in the maintenance and administration of servers and networks., • Document and track support requests using ticketing systems., • Conduct training sessions for users on IT best practices and system usage., • Manage and maintain asset inventory of hardware and software. Qualifications: • 4+ years of hands-on experience in user support and systems administration., • Bachelor's degree in Computer Science, Information Technology, or a related field., • Proficiency in Windows and Apple operating systems., • Working knowledge of server systems, particularly Windows Server (2008/2012)., • Experience with cloud services such as Office 365 and Google Workspace., • Familiarity with MDM solutions and security protocols., • Excellent troubleshooting skills and ability to work under pressure., • Strong communication skills and a customer service-oriented mindset., • 401(k) with company match, • Company Paid Holidays, • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k, IRA), • Paid Time Off (Vacation, Sick & Public Holidays), • Family Leave (Maternity, Paternity), • Training & Development, • Work From Home, • Free Food & Snacks, • Wellness Resources ICE Is proud to be an equal opportunity employer, focused on recruiting and retaining top talent at every level. We employ premier associates in the industry who deliver value and support to our growing customer base. In order to ensure Ice is holding itself to the highest level of delivery of outsourced managed services, and maintain the trusted and premier endpoint MSP solutions provider, all new employees must undergo our standard background check and drug screen test for pre-employment purposes.

Job Description LegalOn Technologies is a global leader in legal AI solutions, trusted by more than 7,000 companies and law firms worldwide. Our software empowers legal teams to review and negotiate contracts faster, with greater accuracy and confidence. Operating across Japan and the United States, we are backed by leading investors with over $180M raised. We bring together large language models (LLMs), a proprietary Legal Document Graph that organizes complex legal information, and intelligent AI-driven workflows. In partnership with OpenAI, we are redefining the legal AI space and delivering innovative solutions for the future of legal work The role This role supports day-to-day IT operations for LegalOn’s North America team and helps ensure a reliable, secure experience for our employees. You’ll handle user and device requests, follow documented procedures, and assist with standard system administration across our core platforms. You will: • Resolve tickets for account access, device setup, and common app issues, • Apply standard changes and escalate complex issues to senior team members, • Keep configurations and documentation up to date as we evolve our environment, • Learn our environment and ticketing workflows, • Consistently meet response and resolution targets for common requests, • Help standardize NA device baselines across Intune and Jamf Pro, • Work closely with US-based employees and our Japan IT team, • Partner with Security on access, compliance evidence, and incident procedures, • Build depth in Entra ID, Intune, and Jamf Pro administration, • Assist with identity and device administration to keep users productive and devices compliant., • Support core systems, including:, • Identity management: Microsoft Entra ID, • Device management: Microsoft Intune and Jamf Pro, • Collaboration and productivity tools, such as Google Workspace or Microsoft 365, Slack, Notion, and Jira, • Handle the NA helpdesk queue for common issues and escalate as needed., • Follow documented procedures for changes, incidents, and access requests., • Keep documentation and runbooks up to date as processes evolve., • Help evaluate SaaS tools and work with vendors under guidance., • 1 to 3 years in corporate IT or systems support, • Hands-on experience administering Microsoft Entra ID, • Hands-on experience with both Microsoft Intune and Jamf Pro, • Admin familiarity with Google Workspace and Microsoft 365, • Experience with a ticketing system and basic IT service management practices, • Basic networking and security fundamentals, • Exposure to device compliance or Zero Trust concepts, • Experience assisting with SOC 2 or ISO 27001 evidence collection, • Experience with generative tools (e.g., ChatGPT Enterprise, Gemini, Notion AI), • Scripting basics (e.g., PowerShell, Bash, or Python) and experience with low/no-code tools (e.g., n8n, Zapier)Location and work model, • Hybrid in the Bay Area or fully remote within the United States or Canada., • Core support hours: 9am to 6pm local time, with occasional overlap with JST as needed.Miscellaneous, • Work authorization: Applicants must be currently authorized to work in the United States or Canada., • Robust benefits: comprehensive health, dental, and vision insurance, generous PTO, plus a 401K plan

Job Description Position: IT Support Analyst Location: South San Francisco Type: Full-time Desired start date: ASAP Role Summary: The IT Support Analyst is responsible for proactively and reactively handling the technology needs and requirements of end users. This position is located in our South San Francisco office. Travel to other sites will be periodically required. This position mandates a high level of interaction and engagement with senior executives, and a growing staff base, working in a fast-paced and dynamic organization. The role is responsible for all technology support; including but not limited to, installation, configuration, and troubleshooting of a wide range of technologies including desktops, laptops, audio/video, mobile devices, networking, access control, cloud technologies and specific scientific-related devices and applications. Primary Duties & Responsibilities: • Technical Support: Provide troubleshooting and technical support to end-users, resolving hardware and software issues promptly. Identify and pursue new and innovative ways to improve processes, delivery of support, and technology solutions in general., • Onboarding/Offboarding: Assist with the onboarding process, prepping and deploying systems, as well as training and educating new hires during IT orientations., • System Administration: Install, configure, and maintain software applications and operating systems, ensuring system integrity and security., • System Support & Troubleshooting: Ensure all IT systems are operating smoothly and efficiently. Provide prompt troubleshooting and support for hardware and software issues that arise in theatre operations, • Network Management: Maintain and optimize network hardware and software to ensure smooth connectivity, high availability, and security across all systems., • Audio/Visual: Oversee, support and troubleshoot our A/V conferencing systems in multiple conference rooms/offices, • Data Security: Enforce data security measures, manage backup systems, and conduct regular security audits ensuring compliance with security standards and industry regulations to protect business information., • Documentation: Maintain accurate records of IT assets, configurations, procedures, and support tickets for future reference and audits., • User Training: Conduct training sessions and create resources to help users understand and optimize their use of IT systems., • Teamwork: Represent the IT perspective on projects and processes providing technical guidance, training, and support for business stakeholders.Candidate Profile:, • 3+ years of IT technical experience in a service desk environment, • Strong customer service and communication skills, with the ability to explain technical concepts to non-technical users, • Strong knowledge of macOS, Windows, IOS, and Android operating systems, • Strong knowledge of Google Workspace, FreshService, Slack, Notion, telephony, and other common desktop applications, • Experience of troubleshooting computer hardware, • Experience with MDM solutions that manage Macs, Windows, and mobile systems (e.g. InTune, Hexnode), • Experience with IT ticketing systems (e.g., FreshService), • Experience troubleshooting network related issues, • Knowledge of IT security protocols, and cloud-based services, • Relevant IT certifications a plus, • Bilingual in Spanish a plus About Ohalo: Ohalo™ aims to accelerate evolution to unlock nature's potential. Founded in 2019, Ohalo develops novel breeding systems and improved plant varieties that help farmers grow more food with fewer natural resources, increasing the yield, resiliency, and genetic diversity of crops to sustainably feed our population. Ohalo's breakthrough technology, Boosted Breeding™, will usher in a new era of improved productivity to radically transform global agriculture. For more information, visit . Notes: If you previously applied for a job at Ohalo Genetics, we encourage you to restate your interest in the position by submitting your application. No visa sponsorship is available for this position at this time. No recruiters, please.

Job Description We are looking for an experienced Executive Desktop Support Analyst to join our team in Oakland. In this contract-to-permanent Executive Desktop Support role, you will play a key part in delivering technical assistance and resolving hardware and software issues for end-users. This Executive Desktop Support position offers an exciting opportunity to apply your expertise in a fast-paced, collaborative environment. This Executive Desktop Support role is an on-site position. We are looking for someone with strong Mac support and some windows support. Responsibilities: • Diagnose and resolve hardware issues, ensuring minimal disruption to end-user productivity., • Provide comprehensive support for software applications, including troubleshooting and installation., • Manage and maintain Mac OS systems efficiently, ensuring optimal performance., • Utilize Jamf Pro to oversee device management and implement security protocols., • Assist in configuring and upgrading operating systems, including Windows OS., • Deliver technical guidance on the use of productivity tools such as Office., • Collaborate with team members to address complex technical challenges and deliver effective solutions., • Document resolutions and maintain accurate records of service requests., • Ensure compliance with organizational standards and protocols in all technical operations., • Provide timely support to users in person, remotely, and through ticketing system, • At least 5 years of experience in desktop support or a related field., • Proficiency in Mac OS and experience managing devices using Jamf Pro., • Strong knowledge of Windows operating systems and associated protocols., • Familiarity with Office applications and other productivity software., • Experience supporting Intune and Okta., • Hands-on expertise in troubleshooting hardware issues and performing repairs., • Ability to work collaboratively within a team and communicate technical information effectively., • Detail-oriented with strong documentation skills for tracking service requests., • Commitment to delivering high-quality technical solutions in a fast-paced environment.

Job DescriptionTitle: Back Office Technician (L2)Summary:Technician would respond to scheduled assignments involving the imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. This role also involves logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors. This self-motivated candidate will follow defined account and departmental policies and procedures as described above.Essential Duties and Responsibilities: • Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors., • Confers with management to assist development of service quality assurance processes and procedures, • Work independently and report progress to your supervising managerEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 1 year of professional experience, • Able to multi-task and prioritize multiple projects, • Good interpersonal skills and organizational skills, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem experience are helpful, • Must possess excellent communication skills, • General knowledge of Microsoft Office and Google App's, • Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now, • Knowledge in one or more operating systems such as Mac OSX, Windows 10 is mandatoryPhysical Requirements:While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. Employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Job DescriptionTitle: Back Office Technician (L1) Summary:Technician would respond to scheduled assignments involving the imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. This role also involves logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: • Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors., • Confers with management to assist development of service quality assurance processes and procedures, • Work independently and report progress to your supervising managerEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 1 year of professional experience, • Able to multi-task and prioritize multiple projects, • Good interpersonal skills and organizational skills, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem experience are helpful, • Must possess excellent communication skills, • General knowledge of Microsoft Office and Google App's, • Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now, • Knowledge in one or more operating systems such as Mac OSX, Windows 10 is mandatoryPhysical Requirements:While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. Employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Job Description Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure. About This Role: Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position. What You’ll Be Working On: * Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+). * On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues. * Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools. * Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing. * Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery. * Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures. * Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs). What You’ll Bring to the Team: * Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience. * Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments. * Version Control: Proficiency with Git for code management and collaboration. * Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments. * Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana). * Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP). * Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations. * HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN). Bonus Points: * Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator. * Cloud Expertise: Deep understanding of specific cloud platforms and services. * Automation Skills: Experience with automation tools and scripting languages. * Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions. * Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues. * Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology. Benefits: * Industry competitive pay * Restricted Stock Units in a fast growing, well-funded technology company * Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents * Employer contributions to HSA accounts * Paid Parental Leave * Paid life insurance, short-term and long-term disability * Teladoc * 401(k) with a 100% match up to 4% of salary * Generous paid time off and holiday schedule * Cell phone reimbursement * Tuition reimbursement * Subscription to the Calm app * MetLife Legal * Company paid commuter benefit; $300 per pay period Compensation: Compensation will be paid between $125,000 and $151,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job Description Insidesource DEI Statement By nurturing a culture where everyone experiences a deep sense of belonging and equity of opportunity, we will uphold our vision to “unleash human and business potential.” We commit to being an anti-ism workplace and embedding diversity, equity, and inclusion throughout our business. Job Summary The Desktop Support Associate is responsible for delivering comprehensive technical support for Insidesource's IT systems, audiovisual equipment, and mobile devices. The ideal candidate will possess exceptional customer service, troubleshooting abilities, strong communication skills, and experience in supporting diverse technological environments. This role reports to the Director of Business Operations and Technology and involves collaboration with our managed service providers and various vendors to fulfill requests. Essential Duties and Responsibilities: • Provide first-line technical support for desktops, laptops, peripherals, and software applications, • Configure, install, and maintain audiovisual equipment including projectors, video conferencing systems, and digital signage, • Support mobile devices including smartphones and tablets across various operating systems (iOS, Android), • Diagnose and resolve hardware and software issues through remote support and desk-side visits, • Set up new employee workstations and perform equipment refreshes, • Maintain inventory of IT assets and manage equipment lifecycle, • Document technical solutions and maintain knowledge base articles, • Assist with regular maintenance and software updates, • Escalate complex issues to appropriate IT teams when necessary, • Train users on basic hardware and software operations None Skills, Knowledge, Experience Required • 3+ years of experience in IT desktop support or similar technical role, • Strong knowledge of Windows and Mac operating systems, • Experience supporting and troubleshooting AV equipment, • Familiarity with mobile device management (MDM) solutions, • Understanding of networking concepts and troubleshooting, • Knowledge of IT security best practices, • Excellent customer service and communication skills, • Ability to explain technical concepts to non-technical users, • Strong problem-solving and critical thinking abilities, • Technical certifications (CompTIA A+, HDI, ITIL), • Experience with ticketing systems and IT service management tools, • Knowledge of cloud applications and services (Microsoft 365, Google Workspace), • Experience in a corporate environment, • Familiarity with remote support tools, • Must have a car and valid driver’s license; weekly travel required between Concord, San Francisco, and San Jose offices Acknowledgement This job description is designed to outline the essential job functions and qualifications of this position. Responsibilities may be added or removed from time to time to match the changing needs of the company.