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SUMMARY/JOB PURPOSE The Engineer II - Client Technology provides advanced engineering support across a broad range of technologies and platforms. This role plays a critical part in anticipating and resolving escalated technical issues and ensuring the reliability and performance of end-user technologies. ESSENTIAL DUTIES/RESPONSIBILITIES: Product Development & Delivery: * Diagnose and resolve complex hardware, software, and application issues, ensuring minimal disruption to business operations * Proactively ensure user devices are secure, compliant, and performing efficiently, regularly coordinating upgrades, patches and refreshes * Leverage diagnostic tools, monitoring platforms and system logs to identify and troubleshoot issues * Engineer, analyze, configure, implement, and maintain technology tools and solutions Stakeholder Management & Cross-Functional Collaboration: * Work closely with stakeholders to understand their technology needs and deliver solutions * Continuously evaluate user needs, proactively designing and implementing strategies that support updated, high-performing user technologies and create a positive user experience * Collaborate with cross-functional teams to implement and validate solutions as needed * Understand and support specialized business use cases of client technologies Operational Excellence, Quality & Compliance: * Access and manage systems via administrative consoles with elevated privileges * Create documentation for technical solutions, deployment procedures, and automation scripts * Provide product training to internal support staff on relevant technologies SUPERVISORY RESPONSIBILITIES: * No supervisory responsibilities. EDUCATION/EXPERIENCE/KNOWLEDGE & SKILLS: Education: * High School diploma and 9 years of experience; or * Associate's degree and 7 years of experience; or * Bachelor's degree and 5 years of related experience; or * Equivalent combination of education and experience. * Technical certification may be required Experience: * Proven experience analyzing and solving complex technical problems on a broad range of technology platforms * Experience implementing engineering solutions to client technology issues * Familiarity with administrative consoles and elevated system access * Experience working in Agile environments and using ticketing systems (e.g., JIRA, JSM) * Experience delivering an exceptional client experience * Proven experience providing advanced level engineering support Knowledge, Skills and Abilities: * Proven ability to use engineering practices and principles to resolve technical issues in an IT environment * Advanced knowledge of troubleshooting and maintaining client technologies * Ability to resolve complex technical issues and contribute to process improvements * Ability to work independently and exercise sound judgment * Experience with scripting or automation tools to streamline tasks and workflows * Ability to proactively seek out areas of improvement and drive solutions * Effective communication with cross-functional teams and end users * Ability to document solutions and contribute to knowledge bases * Strong knowledge of product-centric and agile framework models Work Environment/Physical Demands: * Our office is a modern, open-plan space that fosters collaboration and creativity. Teams work closely together, sharing ideas and solutions in a supportive atmosphere. We provide all necessary equipment, including dual monitors and ergonomic chairs, to ensure a comfortable workspace. * May require lifting equipment up to 25 lbs. * Occasional travel (5-10%) ESSENTIAL TECHNICAL DUTIES AND RESPONSIBILITIES: * Utilize Microsoft Exchange Online, Active Directory, Entra ID, and Azure Virtual Desktop to troubleshoot user issues and maintain the Exelixis Exchange / Azure environment * Utilize PowerShell and Windows automation tools to develop and deploy scripts and automations EXPERIENCE/KNOWLEDGE & SKILLS: Experience: * Substantial experience supporting user issues related to Outlook email functionality (e.g., mail delivery, calendar sync, mailbox access, mailbox permissions) * Experience working with elevated privileges in M365, MS Exchange Online, Active Directory, Entra ID, and Azure Virtual Desktop * Experience using scripting languages and automation tools Knowledge/Skills: * Broad and thorough knowledge of the Windows / MS Exchange Online environment * Knowledge of scripting and automation tools and best practices #LI-HG1 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Our compensation reflects the cost of labor across severalU.S. geographic markets, and we pay differently based on those defined markets. The base pay range for this positionis $105,500 - $150,500 annually. The base pay range may take into account the candidate's geographic region, which will adjust the pay depending on the specific work location. The base pay offered will take into account the candidate's geographic region, job-related knowledge, skills, experience and internal equity, among other factors. In addition to the base salary, as part of our Total Rewards program, Exelixis offers comprehensive employee benefits package, including a 401k plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Employees are also eligible for a discretionary annual bonus program, or if field sales staff, a sales-based incentive plan. Exelixis also offers employees the opportunity to purchase company stock, and receive long-term incentives, 15 accrued vacation days in their first year, 17 paid holidays including a company-wide winter shutdown in December, and up to 10 sick days throughout the calendar year. DISCLAIMER The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Recruiting Operations Specialist San Francisco, CA (Hybrid: Mon–Wed onsite) Contract Role (1 year) About the Role We are seeking a Recruiting Operations Specialist to support a high-performing Recruiting Operations (RecOps) team. This role plays a critical part in ensuring recruiting systems, processes, and workflows operate efficiently and at scale. This is a hands-on, execution-focused position with an immediate need for support across ticket triage, systems maintenance, and operational workflows. The ideal candidate is detail-oriented, highly resourceful, and comfortable operating in a fast-paced, ambiguous environment. Key Responsibilities • Manage and resolve incoming recruiting operations tickets through Slack/Jira, ensuring timely and accurate support, • Troubleshoot ATS and recruiting tool issues, including coordinating with external vendors when necessary, • Maintain system integrity through regular audits and data hygiene practices, • Support interview workflows and broader recruiting programs, • Identify process gaps and recommend improvements to enhance efficiency and scalability, • Develop, update, and maintain SOPs, documentation, and internal knowledge resources, • Partner cross-functionally with Recruiting, People Technology, and Operations teams to ensure consistent and effective workflows Required Qualifications • Prior experience in Recruiting Operations (required), • Experience working with ATS platforms (Ashby preferred), • Strong problem-solving and ticket triage capabilities, • Ability to manage multiple priorities and context switch effectively, • High attention to detail and organizational skills, • Strong written communication skills, particularly in documentation and process writing, • Comfort working in fast-paced and evolving environments Preferred Qualifications • Understanding of recruiting workflows and funnel metrics, • Experience with ticketing systems and operational support environments, • Exposure to tools such as Airtable, Notion, or similar workflow/documentation platforms, • Experience supporting cross-functional stakeholders, • Background in both startup and larger, structured organizations

Title: VP, Customer Experience & Success Location: USA (Bay Area preferred) Reports to: President Team Size: 50+ (CS, Professional Services, Support, CS Ops) Company: Milestone Inc. About Milestone: Milestone Inc. is a leading Digital Experience Software and Services company focused on AI-first discovery, personalization, and conversion across all digital touchpoints. Our platform enables brands to be visible in search engines and AI answer engines through structured data, entity intelligence, and AI-driven orchestration. We serve complex, multi-location enterprises across hospitality, banking/financial services, and MarTech-driven organizations, operating a hybrid SaaS + Services business model at scale. VP - CS Role Overview: Milestone is seeking a strategic, revenue-oriented VP of Customer Experience & Success to own retention, expansion, partnerships, and customer outcomes across a global customer base. This is a revenue-adjacent executive role, accountable for GRR, NRR, churn reduction, expansion ARR, payback period, and customer lifetime value—not just customer satisfaction. The VP - CS will design and operate a modern, AI-powered Customer Success engine, spanning onboarding through expansion, while leading distributed teams across the US, India, Canada, and Mexico. Problems We Are Looking to Solve: The VP - CS will be entrusted with solving systemic, enterprise-level challenges including: • Lifecycle execution challenges across onboarding, adoption, renewal, and expansion, • Limited predictability in churn risk, renewals, and expansion forecasting, • Scalability and repeatability in CS playbooks, • Fragmentation across SaaS + Services delivery models, • Underutilization of AI and automation in CS workflows, • Weak executive-level customer relationships in complex verticals Key Responsibilities: 1. Strategic Customer Success & Revenue Ownership • Own and improve GRR, NRR, churn, expansion ARR, CLV, and cohort health, • Operate and forecast a multi-million-dollar global book of business, • Design and run end-to-end scalable and repeatable lifecycle playbooks:, • Onboarding → Adoption → Value Realization → Renewal → Expansion, • Establish a rigorous operating cadence:, • QBRs, executive reviews, health scoring, churn risk models, expansion pipelines, • Directly align CS outcomes with Company OKRs and board-level metrics, • Own the creation of systematic, built-in expansion engines so that customers adopting the Milestone product stack have defined, automatic ARR growth year over year. 2. Global Leadership & Operating Rigor • Lead and scale 60+ global team members across CS, PS, Support, and CS Ops, • Implement clear playbooks, SLAs, escalation models, and governance, • Drive tight cross-functional alignment with Sales, Product, Marketing, Engineering, and Delivery, • Lead change management for:, • New processes, • Pricing & packaging shifts, • AI-enabled workflows and tooling 3. MarTech, Hospitality & Banking Domain Leadership • Bring deep expertise in MarTech ecosystems:, • CDPs, CRMs, personalization, attribution, ABM, campaign orchestration, • Demonstrate direct experience serving hospitality and banking / financial services clients:, • Translate platform capabilities into vertical-specific business outcomes, • Act as an executive partner to CMOs, CDOs, Heads of Digital & Loyalty 4. AI, Automation & CS Technology Leadership • Deploy AI-driven Customer Success capabilities, including:, • Predictive health scoring, • Churn and risk signals, • Automated play triggers & next-best-action systems, • Renewal and expansion forecasting, • Drive automation across the CS stack:, • CRM, ticketing, in-app guidance, chatbots, knowledge bases, • Improve:, • Time-to-value, • CS productivity, • Margin and scalability, • Continuously evaluate and optimize AI tools across CS and MarTech ecosystems 5. Hybrid SaaS + Services Model Excellence • Operate seamlessly across:, • Recurring SaaS (land-and-expand, usage-driven models), • Services (projects, retainers, SOWs, campaigns), • Define clear value, scope, and success metrics for blended offerings, • Partner with CS Ops / Rev Ops to standardize:, • Handoffs, • Capacity planning, • Margin and profitability tracking, • Replace hero-driven delivery with repeatable, scalable execution models 6. Executive, Entrepreneurial & Culture Leadership • Bring an entrepreneurial mindset suited for ambiguity and scale, • Build a strong CS leadership bench in the Bay Area while leveraging global teams, • Demonstrate executive presence through:, • Board-level storytelling, • Strategic customer engagement, • Partner and ecosystem leadership, • Serve as a culture carrier, reinforcing:, • Ownership over activity, • Accountability over intent, • Customer obsession over internal comfort Ideal Candidate Profile: We are seeking a strategic, data-driven, and execution-focused CS leader who: • Thinks in outcomes, revenue, and systems, not just relationships, • Operates comfortably with C-suite buyers in complex enterprises, • Understands SaaS economics and services margin deeply, • Can design scalable operating models and still drive execution, • Is equally credible with boards, customers, and frontline teams, • Strong learning mindset Required Experience & Qualifications: • 15–20+ years in SaaS, MarTech platforms, agencies, or high-growth B2B environments, • Proven VP or Sr Director experience owning retention and expansion outcomes, • Previous high growth/startup experience is must have, • Strong command of CS economics:, • GRR, NRR, churn, expansion, payback period, cohort health, • Deep exposure to hospitality and/or banking verticals, • Global leadership experience across multi-time-zone teams, • Bay Area presence preferred Key Focus Areas (2026 Lens): • Revenue retention and expansion predictability, • Lifecycle playbook standardization at scale, • AI-powered CS workflows and automation, • Executive-level customer partnerships, • Margin improvement across SaaS + Services, • Establishing and Growing Partnership /Agency Programs KPI & Metrics Ownership: • Gross Revenue Retention (GRR), • Net Revenue Retention (NRR), • Churn Rate (Logo & Revenue), • Expansion ARR, • Customer Lifetime Value (CLV), • Time-to-Value, • Renewal Forecast Accuracy, • CS Productivity & Margin, • Customer Sentiment (NPS / CSAT), • AI Automation Adoption & Efficiency Gains What Success Looks Like (First 12–18 Months): • Measurable improvement in GRR, NRR, and churn reduction, • Globally adopted lifecycle playbooks, • Predictable renewal and expansion forecasting, • AI-driven CS workflows delivering efficiency gains, • Strong executive relationships across top accounts, • A scalable, high-performing global CS leadership team Why Milestone: • Founder-led, award-winning, AI-first platform, • Deep focus on GEO, AI visibility, and customer outcomes, • Opportunity to shape Customer Success as a true growth engine, • Certified Great Place to Work

Gold & Aron Conseil is an executive search firm. We are recruiting on behalf of our client, a high-growth, AI-first GTM software company. Our client is scaling its operations and is hiring a Customer Support Lead. The ideal candidate is a hands-on builder excited to create and own the customer success/support engine for the company. This role will lead the CS charge internally: solving support issues, educating clients, and representing client requests and needs. This individual will: • Quickly ramp up to gain a deep understanding of the technical product, as well as the company’s business model, culture and long-term goals., • Lead the end-to-end support function: empathetically resolve support issues across different channels in a timely manner as the first point of contact for customers requiring help. Manage daily ticket flows and response times., • Track bugs and/or potential product issues that customers face, documenting findings and recommendations. Work with product and engineering to find and implement the best solutions., • Lead the support team: Build playbooks for future team members as the team scales. Provide feedback, address skill gaps, and coach team members on best practices., • Meet/exceed SLAs and CSAT expectations. Document support cases methodically and escalate complex cases effectively. Ideal Profile: • 4+ years in Customer, Product, or Technical Support at a B2B SaaS company., • Experience with ticketing/case management systems: Service Cloud, Zendesk, Jira, ServiceNow., • Prior success leading multi-channel support teams and measuring KPIs (CSATs, response times)., • Comfortable with APIs, integrations, and complex technical software. Previous exposure to web-based software., • Proven success building support teams from the ground up in a startup or scaleup., • High EQ to navigate difficult customer conversations and internal cross-functional teams., • Highly analytical and able to troubleshoot technical issues effectively., • Thrives in ambiguity and fast-paced, tech-first settings., • Exceptional written and verbal communication skills., • High attention to detail, especially under pressure and juggling multiple priorities at once. Location: San Francisco (in-office)

Job Details • Digital Asset Manager - Business Development Content Specialist II (Contract), • Location: San Francisco, CA 94107 or New York, NY 10012 (Hybrid onsite 1 day per week)., • Duration: 3/30/2026 to 3/30/2028, • Adobe’s Content & Creator Monetization (CCM) Business Development team is seeking a highly organized, process driven, and media savvy Business Development Content Specialist to support a lean and collaborative senior business development team responsible for AI dataset licensing and strategic content partnerships., • This role is about tactical execution. It’s a vital support function, enabling BD leaders to execute efficiently across a growing pipeline of AI dataset license agreements. The person hired will execute on an array of needs, fluidly shifting back and forth between pre- and post-deal tasks that directly impact the timely success of the team’s efforts., • This role blends elements of content processes, partnerships management, and digital media operations – requiring business acumen and familiarity with media asset workflows. Partnership & Deal Operations • Support senior BD team across AI dataset partnerships, • Manage supplier onboarding, operational coordination, and delivery compliance, • Organize pre-deal dataset samples in scalable ways that allow easy access by authorized Adobe stakeholders, • Own and optimize internal workflows supporting pre- and post-deal operations, • Maintain acquisition trackers, ticketing systems, and documentation accuracy, • Review supplier samples and delivered datasets for technical, metadata, and formatting compliance per aesthetic, technical, and ingestion guidelines, • 5-7 years of relevant success in content production, digital media asset management, or content partnership coordination, • Preferred to have candidate work a hybrid (once a week) schedule in SF or NY; however also open remote US candidates as well (except Hawaii), • Exceptional attention to important small details, • Strong process orientation and operational discipline, • Strong familiarity with structured media systems, metadata tagging, keyword mapping, and asset file organization, • Ability to manage multiple complex workstreams, • Strong written communication skills for internal documentation and reporting, • Proficiency in Slack, Atlassian Jira, vendor onboarding or purchasing systems, and MS suite (Word, Excel, Teams) or equivalent apps from other software brands, • Familiarity or light skills with Adobe Creative Cloud (CC) (e.g., Premiere, Firefly) and its AI-driven app features, basic video editing skills preferred, • Comfort working cross-functionally across distributed teams and time zones, • Language: fluency in English, • Interest in AI technologies and dataset-driven product development, • $50.00 to $53.52 per hour. #37048052

Customer Care & Warranty Manager (Residential Construction) Bay Area (Hybrid - 3-days a week) $115,000 – $135,000 + Benefits + Future Equity + Career Progression Are you a Customer Care or Warranty professional from a residential construction or homebuilding background looking for one of the most exciting opportunities in the housing industry? This is a career-defining position with a company led by visionary leadership, backed by major investment, and entering a period of huge national growth. You’ll take ownership of building and scaling a best-in-class warranty and customer care function, ensuring homeowners receive exceptional support after their homes are delivered. You will be responsible for implementing systems, processes, and a contractor network that allows the company to respond quickly and effectively to homeowner requests. This includes managing incoming service tickets, coordinating maintenance and repair work, and ensuring issues are resolved efficiently during the warranty period. Working closely with leadership and operations teams, you will play a key role in developing a scalable customer care function as the business expands nationally. With significant growth planned, this position offers outstanding progression opportunities into senior leadership roles in the future. This is a rare opportunity to join a company on a transformational growth journey, with massive upside potential for the right individual. The Role: • Lead and develop the company’s warranty and customer care function across delivered homes, • Implement and manage a ticketing and response system for homeowner service requests, • Coordinate maintenance and repair work within customers’ homes during the warranty period, • Schedule and manage contractors and service partners to ensure work is completed efficiently, • Build and develop a scalable service response network to support rapid company growth, • Work closely with leadership to improve systems, processes, and customer experience The Person: • Experience in customer care, warranty, or post-construction services within residential construction or homebuilding, • Strong understanding of residential construction defects, maintenance, and repair coordination, • Experience managing service requests and scheduling warranty or repair work, • Ambitious and motivated by progression into future leadership roles Why Join: • One of the most exciting opportunities in the modular housing industry, • Exceptional leadership team with a clear national growth strategy, • Huge progression potential into management and Director-level roles, • Competitive base salary with benefits and long-term career upside To apply for this role or to be considered for further positions, please click “Apply Now” or contact Sam Mount at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are those of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from candidates who have a valid legal permit or right to work in the USA. Candidates who do not have this right or permit, or are pending an application, should not apply as your details will not be processed.

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability. Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure. About This Role: Crusoe Cloud is revolutionizing high-performance computing by offering sustainable, low-cost GPU compute power. As a Senior Cloud Support Engineer, you'll play a crucial role in empowering our customers to leverage this technology for groundbreaking advancements in fields like AI/ML, physics simulations, and computational biology. You will be the primary point of contact for technical support, ensuring our customers can seamlessly utilize Crusoe Cloud to achieve their goals. This role directly impacts Crusoe's mission by enabling our customers to accelerate their research and development, contributing to a more sustainable future. You will be involved in exciting projects, working with cutting-edge technologies and collaborating with a talented team to solve complex challenges. The ideal candidate is a highly motivated and experienced technical professional with a passion for customer success, a deep understanding of cloud technologies, and a commitment to Crusoe's values. This is a full-time position. What You’ll Be Working On: • Customer Support: Provide exceptional technical support to customers via Zendesk, meeting SLAs and maintaining high CSAT (95%+)., • On-Call Rotation: Participate in a 24/7 on-call rotation to ensure timely resolution of critical issues., • Troubleshooting: Diagnose and resolve issues related to VMs, hardware failures, and scaling tests using CLI and internal tools., • Alert Triage and Maintenance: Manage alert triage, prepare for maintenance windows, and conduct node delivery testing., • Collaboration: Work closely with SRE, Networking, and Storage teams from initial triage to root cause analysis (RCA) delivery., • Global Teamwork: Adhere to global team collaboration and handoff processes for ticketing and on-call procedures., • Knowledge Sharing: Develop onboarding/training materials, knowledge base documentation, and standard operating procedures (SOPs). What You’ll Bring to the Team: • Education/Experience: Bachelor's degree in IT, Computer Science, Engineering, or a related field, or 4+ years of equivalent technical experience., • Linux Proficiency: Strong command-line interface (CLI) skills in Linux environments., • Version Control: Proficiency with Git for code management and collaboration., • Customer Support Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments., • Cloud Technologies: Experience with container orchestration (e.g., Kubernetes), workload management (e.g., Slurm, Terraform), and monitoring tools (e.g., Grafana)., • Public Cloud Knowledge: Familiarity with other public cloud platforms (e.g., AWS, Azure, GCP)., • Communication Skills: Excellent communication and customer service skills, including the ability to prioritize competing escalations., • HPC Knowledge: Understanding of HPC technologies such as Infiniband, RDMA, RoCE, and Software Defined Networking (SDN). Bonus Points: • Certifications: CKA, CKAD, CKS, KCNA, AWS Machine Learning - Specialty, Data Analytics - Specialty, Solutions Architect - Professional, Developer - Associate, NVIDIA AI Infrastructure and Operations, Generative AI and LLMs, Generative AI Multi-modal, Infiniband, Linux Foundation IT Associate, System Administrator., • Cloud Expertise: Deep understanding of specific cloud platforms and services., • Automation Skills: Experience with automation tools and scripting languages., • Problem-Solving Abilities: Demonstrated ability to analyze complex technical issues and develop effective solutions., • Collaboration and Mentorship: Proven ability to mentor, train, and onboard colleagues., • Passion for Sustainability: A strong interest in contributing to a more sustainable future through technology. Benefits: • Industry competitive pay, • Restricted Stock Units in a fast growing, well-funded technology company, • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents, • Employer contributions to HSA accounts, • Paid Parental Leave, • Paid life insurance, short-term and long-term disability, • Teladoc, • 401(k) with a 100% match up to 4% of salary, • Generous paid time off and holiday schedule, • Cell phone reimbursement, • Tuition reimbursement, • Subscription to the Calm app, • MetLife Legal, • Company paid commuter benefit; $300 per pay period Compensation: Compensation will be paid between $125,000 and $151,000 + Bonus. Restricted Stock Units are included in all offers. Salary will be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Access Control Coordinator Pay: $87,068.80 Location: On-site in Oakland, CA About BCI: Blackstone Consulting, Inc. (BCI) is a minority-owned, 9,000 employee, global service provider overseeing account services in food, environmental, facility maintenance, professional staffing, and security. Within our healthcare security division, we help healthcare organizations achieve superior programs and results. This includes our investment in you and your ability to deliver best practices to our client while receiving exceptional training to advance your healthcare career with BCI. Together, we are building a best-in-class healthcare security operation and are looking for top talent to join us in this effort. We are an equal-opportunity employer committed to a diverse workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status About the Position: The Access Control Coordinator (ACC) supports local security operations by managing essential administrative and system support tasks that were historically performed by the Security Operations Center (SOC) but will not be managed by the Enterprise Security Operations Center (ESOC). The role ensures continuity of key functions--such as badge processing, video audits, and security system checks--while enabling the SOC to focus on enterprise monitoring and threat-management responsibilities. Essential Job Duties: Badge & Access Administration • Issue, update, deactivate, and audit badges, • Maintain access records and assist with permissions management, • Perform routine video system and camera health checks, • Support audit activities and footage retrieval for authorized requests, • Conduct checks on access control panels, security devices, and system dashboards, • Coordinate with IT, facilities, or vendors for issue resolution, • Maintain system health documentation Non-Essential Job Duties: Administrative Security Support • Manage compliance documentation, logs, and audit files, • Assist with site assessments and follow-up tasks, • Serve as the local liaison for tasks no longer managed by the ESOC, • Support communication between local operations, leadership, and the ESOC, • Assist with new workflows, system updates, and policy alignment Requirements Qualifications: • High school diploma or equivalent, plus relevant experience in security operations, facilities support, or administrative/technical support functions., • Information Security, Facilities Management, Business Administration, or a related field, • 1-2 years of experience in security operations, access control workflows, corporate facilities support, or an equivalent administrative or technical support function., • This may include experience with badge issuance, visitor management, basic system checks, or facilities/security coordination. Industry recognized security or administrative training (e.g., IAHSS, ASIS coursework, or equivalent)., • Familiarity with access control, video surveillance, or security operations concepts through on the job experience or formal training., • Working knowledge of access control systems, badge workflows, and visitor management processes., • Familiarity with video surveillance systems, including basic camera health monitoring and footage retrieval., • Understanding of security system monitoring concepts and coordination with IT, Facilities, and vendor partners., • Strong organizational, documentation, and process management skills, with the ability to maintain accurate logs, records, and compliance files., • Ability to interpret and follow security policies, procedures, and data handling requirements (e.g., privacy, retention, audit standards)., • Effective cross functional communication, including escalation, issue tracking, and follow through with multiple stakeholders., • Detail oriented approach with strong problem solving skills and the ability to manage competing priorities., • Comfortable working within ticketing, workflow, or case management systems (e.g., ServiceNow).

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 90+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, “Judgment Free Zone.” Who You Are: The Facilities Technician is responsible for performing skilled maintenance and repair work across various trades, including fitness equipment, electrical systems, plumbing, HVAC, painting, and carpentry. This role is essential to ensuring the efficient operation of club facilities. The ideal candidate will have a minimum of three 3 years of maintenance experience. While familiarity with fitness equipment maintenance (both strength and cardio) is preferred, it is not required. This position requires a highly collaborative team player who can contribute strategically to the team’s success. As a Facilities Technician, you will play a key role in the daily operations of the company, working closely with the Facilities Coordinator, Club Operations, and other cross-functional teams to maintain and improve facility functionality. Income: $26.00 per hour Duties and Responsibilities: • Perform routine maintenance, inspections, and repairs on fitness equipment (both strength and cardio), plumbing fixtures, HVAC systems, and electrical systems., • Manage building automation systems, including card access control, lighting controls, and electronic tracking systems., • Conduct preventive maintenance and emergency repairs on facility infrastructure, including drywall repair, painting, carpentry, and general upkeep., • Troubleshoot and address issues related to water leaks, electrical faults, and malfunctioning equipment or assets., • Oversee the installation and maintenance of plumbing fixtures and other equipment., • Ensure all repairs and maintenance work meet safety regulations and company standards., • Provide oversight and management of external vendors and contractors to ensure quality work and adherence to schedules., • Minimum of 3 years of experience in facility maintenance or a related field, preferably in a commercial or multi-site setting., • High school diploma or GED equivalent is required., • Must possess a valid and current driver's license and pass driver's license verification. Technical Skills: • Proficiency in various trades, including electrical, plumbing, HVAC, carpentry, and general maintenance work., • Familiarity with fitness equipment maintenance (strength and cardio) is a plus., • Competency with ticketing systems, such as CMMS (Computerized Maintenance Management Systems)., • Competency in the use of hand and power tools for repairs and maintenance., • Basic computer skills, with the ability to learn and utilize new software as needed., • Working knowledge of Microsoft Office is a plus. Core Competencies: • Collaboration: A team-oriented mindset with strong communication skills for working with cross-functional teams and external vendors., • Problem Solving: Ability to troubleshoot and resolve technical issues effectively and efficiently., • Attention to Detail: Meticulous approach to maintenance work, ensuring tasks are completed thoroughly and accurately., • Adaptability: Capacity to handle diverse tasks and adjust to changing priorities in a fast-paced, deadline-driven environment., • Customer Service: Strong focus on delivering high-quality service to internal and external stakeholders. Physical requirements: • Must be 18 years of age or older., • Ability to stand, walk, bend, stretch, push, pull, and maneuver for extended periods to service and maintain machinery., • Must be able to lift and carry up to 75 pounds., • Capability to visually inspect machines and perform hands-on repairs or maintenance as needed., • Ability to climb ladders Travel and GFP Benefits: • Travel to and from locations required to maintain and support facilities across multiple sites., • Health, Life, Dental and Vision Insurance for Full-time Techs, • 401(k) Plan, • Company 401(k) Matching Contributions, • Club and Black Card membership Compensation details: 26-26 Hourly Wage PI5092d065b049-25405-39760320

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes, then this may be the role for you! Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. You'll play a major role in successfully managing the flow of merchandise from the stockroom through our stores, which is a critical element in driving positive results for the company. Responsibilities: * Receive freight and convey shipments from the shipping/receiving platform to backroom * Process, ticket, store, move, and display merchandise * Stock, organize and present new merchandise on the sales floor * Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $17.5 per hour - $17.5 per hour Location 01571 - Daly City Posting Number P1-1240959-4 Address 149 Serramonte Center Zip Code 94015 Position Type Regular Part-Time Career Site Category Store Associate Position Category Retail Store Base Pay $17.5 - $17.5 per hour

Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or dam

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 90+ locations. We strive to achieve Planet Fitness’ mission to enhance people’s lives by providing a high-quality fitness experience in a welcoming, “Judgment Free Zone.” Who You Are: The Facilities Technician is responsible for performing skilled maintenance and repair work across various trades, including fitness equipment, electrical systems, plumbing, HVAC, painting, and carpentry. This role is essential to ensuring the efficient operation of club facilities. The ideal candidate will have a minimum of three 3 years of maintenance experience. While familiarity with fitness equipment maintenance (both strength and cardio) is preferred, it is not required. This position requires a highly collaborative team player who can contribute strategically to the team’s success. As a Facilities Technician, you will play a key role in the daily operations of the company, working closely with the Facilities Coordinator, Club Operations, and other cross-functional teams to maintain and improve facility functionality. Income: $26.00 per hour Duties and Responsibilities: • Perform routine maintenance, inspections, and repairs on fitness equipment (both strength and cardio), plumbing fixtures, HVAC systems, and electrical systems., • Manage building automation systems, including card access control, lighting controls, and electronic tracking systems., • Conduct preventive maintenance and emergency repairs on facility infrastructure, including drywall repair, painting, carpentry, and general upkeep., • Troubleshoot and address issues related to water leaks, electrical faults, and malfunctioning equipment or assets., • Oversee the installation and maintenance of plumbing fixtures and other equipment., • Ensure all repairs and maintenance work meet safety regulations and company standards., • Provide oversight and management of external vendors and contractors to ensure quality work and adherence to schedules., • Minimum of 3 years of experience in facility maintenance or a related field, preferably in a commercial or multi-site setting., • High school diploma or GED equivalent is required., • Must possess a valid and current driver's license and pass driver's license verification. Technical Skills: • Proficiency in various trades, including electrical, plumbing, HVAC, carpentry, and general maintenance work., • Familiarity with fitness equipment maintenance (strength and cardio) is a plus., • Competency with ticketing systems, such as CMMS (Computerized Maintenance Management Systems)., • Competency in the use of hand and power tools for repairs and maintenance., • Basic computer skills, with the ability to learn and utilize new software as needed., • Working knowledge of Microsoft Office is a plus. Core Competencies: • Collaboration: A team-oriented mindset with strong communication skills for working with cross-functional teams and external vendors., • Problem Solving: Ability to troubleshoot and resolve technical issues effectively and efficiently., • Attention to Detail: Meticulous approach to maintenance work, ensuring tasks are completed thoroughly and accurately., • Adaptability: Capacity to handle diverse tasks and adjust to changing priorities in a fast-paced, deadline-driven environment., • Customer Service: Strong focus on delivering high-quality service to internal and external stakeholders. Physical requirements: • Must be 18 years of age or older., • Ability to stand, walk, bend, stretch, push, pull, and maneuver for extended periods to service and maintain machinery., • Must be able to lift and carry up to 75 pounds., • Capability to visually inspect machines and perform hands-on repairs or maintenance as needed., • Ability to climb ladders Travel and GFP Benefits: • Travel to and from locations required to maintain and support facilities across multiple sites., • Health, Life, Dental and Vision Insurance for Full-time Techs, • 401(k) Plan, • Company 401(k) Matching Contributions, • Club and Black Card membership

Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-c

Job Description Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About This Role We’re seeking a Manager, Service Desk to lead and evolve Crusoe’s Service Desk function. This role is designed for a customer-obsessed, data-driven leader who excels at building repeatable, secure, and scalable service operations. You’ll be responsible for developing the team, maturing service delivery processes, and ensuring the Service Desk operates as a trusted partner to the business, not just a support queue. As the function scales, you’ll transition from hands-on troubleshooting to strategic oversight, owning sensitive workflows, high-visibility projects, and operational excellence that directly support Crusoe’s mission. What You’ll Be Working On * Leading, mentoring, and developing a team of Service Desk Technicians through structured coaching, delegation, and knowledge transfer * Designing and operating scalable, repeatable processes for user provisioning, offboarding, incident management, and request fulfillment * Using ticketing data and KPIs (NPS, CSAT, resolution time, SLA adherence) to identify trends, eliminate root causes, and report on team health * Acting as a primary stakeholder for IT security operations, including access audits, termination workflows, and security protocol enforcement * Leading cross-functional projects such as office expansions, hardware lifecycle refreshes, and SaaS migrations * Serving as a trusted escalation point for complex user issues and ensuring a consistent “white-glove” service experience What You’ll Bring to the Team * 5+ years of experience in a Service Desk leadership or lead role, with demonstrated success managing teams and outcomes * Strong customer service instincts with the ability to balance empathy, clarity, and operational discipline * Proven experience using data and metrics to drive continuous improvement and executive-level reporting * Expertise building and maintaining service metrics dashboards (queue health, SLA performance, CSAT, deflection, documentation quality) * Advanced administration experience with Google Workspace and Okta, including lifecycle management and security auditing * Solid understanding of endpoint management (Jamf, Intune), MDR/XDR platforms, and networking fundamentals Bonus Points * Experience automating Service Desk workflows using Python, Bash, or low-/no-code tools (e.g., Workato, Okta Workflows) * Background supporting NOC/SOC operations or physical office/data center expansions * Strategic mindset with experience building long-term Service Desk roadmaps * Bachelor’s degree in IT, Computer Science, or equivalent experience * 8+ years of experience in IT systems or enterprise support environments Benefits: * Competitive compensation * Restricted Stock Units * Paid time off & paid holidays * Comprehensive health, dental & vision insurance * Employer contributions to HSA account * Paid parental leave * Paid life insurance, short-term and long-term disability * Professional development & tuition reimbursement * Mental health & wellness support * Commuter benefits (parking & transit) * Cell phone stipend * 401(k) Retirement plan with company match up to 4% of salary * Volunteer time off Compensation Range Compensation will be paid in the range of up to $125,000 - $150,000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job DescriptionWhy Flux Flux is taking the hard out of hardware, by developing the first AI Hardware Engineer. Our goal is to democratize the ability to create bleeding edge hardware, and revolutionize how electronics are designed and built around the world. The Role This is an opportunity to build a world‑class support function from the ground up. You’ll collaborate closely with product, engineering, and design to understand the platform deeply and ensure every customer interaction is positive. You’ll take ownership of support processes, develop knowledge resources, and represent the voice of the customer internally. What You’ll Do * Provide responsive, empathetic support via chat, email, and community channels, answering questions and troubleshooting issues to resolution. * Become an expert in Flux’s design environment so you can guide users through workflows and new features. * Investigate and triage technical issues, working with the engineering team to ensure timely fixes. * Create and maintain help center articles, FAQs, and tutorial content to empower users to self‑serve. * Analyze support tickets to identify recurring themes and propose improvements to product or documentation. * Champion customer feedback within Flux and work cross‑functionally to advocate for user needs. * Help define and refine support processes, metrics, and tools to scale our support operations as we grow. Who You Are * You have at least 2 years of experience in customer support, customer success, or technical support roles at a software company. * You’re an excellent communicator with strong writing skills and a passion for helping people. * You can translate complex technical concepts into clear, accessible language. * You’re organized, detail‑oriented, and thrive in a fast‑paced startup environment. * You’re comfortable using support software like ticketing and CRM systems. * Bonus: Familiarity with electronics design, CAD or EDA tools, or experience supporting technical/developer audiences. Profile Impact-oriented: You don't feel done until real people are getting real value from what you built. Ambiguity-native: You thrive in the undefined. Our work is full of half-mapped terrain, soft constraints, and ideas that shift under your feet. That energizes you. You constantly update your intuitions as you go, and are excited to discover new and better ways to attack challenges we're still finding words to describe. Collaborative: You share your thoughts early and often, and welcome debate and creative collaboration. Flux is a deeply collaborative company, and we believe that the best ideas can only win if they're said out loud. Convention-averse: Flux is an AI-first company, building AI tooling, using AI tooling. We constantly experiment with new tools, techniques, and processes. You feel an urgency to reimagine what your work looks like in this rapidly changing world, and you value critical thinking far above established conventions. Ownership mentality: You are a self-starter, bias toward action, and care deeply about the team and community who lean on you and your work. Thanks for reading! Prior experience with HW or Electronics is not required - except for our Hardware internships! If the roles above don’t fit you, we’d still love to have you in our network for upcoming opportunities. PS. We're always looking to meet Engineers who are interested in writing news, technical articles, or building tutorials. To get in touch, apply here or reach out to and tell us a little about yourself!

Job Description Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: This role is an entry level position focused on the deployment, management, advanced diagnosis, maintenance, and repair of high-performance GPU systems. We are seeking a highly motivated individual to join our team as an entry level GPU Fleet Operations specialist. This role will support Crusoe’s Fleet Operations team for our research and integration lab. The ideal candidate will have a basic knowledge of system troubleshooting. The individual will work closely with data center operations, engineering, and vendors to support cutting-edge infrastructure featuring the latest NVIDIA and AMD GPUs. In this role you will play a part in supporting Crusoe’s new product integration, research and experimentation efforts. What You’ll Be Doing: * Managing a lab environment consisting of the latest GPU systems. * Working closely with OEM for racks, CDUs, and data center infrastructure components. * Perform diagnosis and troubleshooting of hardware faults within GPU racks and high-density compute systems. * Support GPU platforms including NVIDIA A100, H200, GB200, B200, B300 and AMD 350X / 355X. * Execute component-level diagnosis and remediation for failed or degraded hardware. * Partner with data center operations to manage and perform field-replaceable unit (FRU) repairs for GPUs, power supplies, cooling systems, interconnects, and networking hardware. * Conduct post-repair validation, burn-in testing, torch testing, and NVIDIA NCCL testing to ensure system stability and performance. * Perform firmware and BIOS upgrades. * Maintain detailed documentation of maintenance activities, failures, and resolutions in ticketing and asset management systems. * For lab operations, develop and update standard operating procedures (SOPs) for troubleshooting, repair, and validation workflows. * Collaborate with engineering, software, and data center operations teams to identify root causes of systemic failures and document remediations. * Participate in a rotating infrastructure on-call schedule (about one week every 4–6 weeks) with daytime coverage and handoff to the Europe team. What You’ll Bring to the Team: * A can do attitude and desire to learn. * A desire to learn how to diagnose and repair high-density, rack-mounted compute hardware in production environments. * Ability to develop an understanding of GPU architectures and hands-on experience with GPU-based systems. * Some familiarity with the basics of networking and high-speed interconnects such as InfiniBand, NVLink, and RDMA over Converged Ethernet (RoCE). * Basic knowledge of Ubuntu, Rocky Linux, CentOS. * Strong analytical and problem-solving skills. * Excellent communication and collaboration skills. * Ability to work independently in a fast-paced lab or operations environment. Nice to Have: * Technical certification or Associate’s/Bachelor’s degree in Electrical Engineering, Computer Science, or a related field or demonstrated experience. Benefits: * Industry competitive pay * Restricted Stock Units in a fast growing, well-funded technology company * Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents * Employer contributions to HSA accounts * Paid Parental Leave * Paid life insurance, short-term and long-term disability * Teladoc * 401(k) with a 100% match up to 4% of salary * Generous paid time off and holiday schedule * Cell phone reimbursement * Tuition reimbursement * Subscription to the Calm app * MetLife Legal * Company paid commuter benefit; $300 per pay period Compensation Range: Compensation will be paid in the range of $112,000 - $132,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job DescriptionDescription: Hybrid onsite 3 days per week in San Francisco, CA We are seeking an IT Help Desk / Service Desk Consultant to support a corporate Information Technology organization based in San Francisco. This individual will serve as the first point of contact for end users, providing timely and effective technical support across hardware, software, and cloud-based applications in a fast-paced environment. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $30.00 to $35.00/hr. w2 Responsibilities: • Serve as the first point of contact for customers seeking technical assistance via phone, email, or in person., • Perform remote troubleshooting using diagnostic techniques and targeted questions., • Identify, troubleshoot, and resolve technical issues and determine appropriate solutions based on user needs., • Guide users through step-by-step problem resolution., • Escalate unresolved issues to the appropriate next level of support., • Provide accurate information regarding IT products, services, and standard procedures., • Document incidents, issues, and resolutions within ticketing and logging systems., • Follow up with users to ensure resolution and satisfaction and update ticket status as needed., • Communicate customer feedback and suggestions to internal IT teams., • Identify opportunities for process improvement and operational efficiencies., • Troubleshoot and support Mac and PC environments., • Administer and support cloud applications and manage licenses and inventory., • Perform system patching, software deployments, rollouts, and routine maintenance., • Assist with network cable patching and desk phone deployments., • Proven experience as a Help Desk Technician, Service Desk Consultant, or similar IT support role., • Strong understanding of computer systems, mobile devices, and common technology platforms., • Ability to diagnose and resolve basic to intermediate technical issues., • Excellent verbal and written communication skills., • Customer service orientation with a user-first mindset., • Familiarity with AI-powered productivity or support tools such as Claude or similar assistants (preferred). W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality. Please be advised- If anyone reaches out to you about an open position connected with Eliassen Group, please confirm that they have an Eliassen.com email address and never provide personal or financial information to anyone who is not clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact Eliassen Group: Eliassen Group is a leading strategic consulting company for human-powered solutions. For over 30 years, Eliassen has helped thousands of companies reach further and achieve more with their technology solutions, financial, risk & compliance, and advisory solutions, and clinical solutions. With offices from coast to coast and throughout Europe, Eliassen provides a local community presence, balanced with international reach. Eliassen Group strives to positively impact the lives of their employees, clients, consultants, and the communities in which they operate. Eliassen Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!

Job Description Advantage Microsystems is seeking a solid, customer friendly technician to work with our clients. Whether you're new to the profession or an experienced industry veteran, give us a look. We're growing quickly and we need great technicians! Why Advantage Microsystems? 1. Compensation – Our people are well compensated with pay and benefits, because employee retention is extremely important to us., 2. Career growth – Our Level 3/Senior Technicians were once our Level 1/Junior Technicians. Our commitment is to put you on a growth plan and advance you here. Level 3 Technicians need not apply as we only promote to this position from within., 3. Culture – Our team is awesome. We have each other's backs, we have fun with our work, and our clients love us. We’re all learning and growing together so input or suggestions from our employees are valued and encouraged., 4. Lifestyle – We were a work-from-home company before covid and we’ll continue to be one after covid., 5. Transparency – As part of the interview process, you’ll be able to speak with other AM employees and really get a feel for what it’s like to work here. About Us Advantage Microsystems provides complete IT department services for nonprofits and businesses that have between 25 to 500 employees. For a flat monthly fee, we ensure the stability of our clients' networks around the clock, protect them from hackers and malicious attacks, back up their critical data offsite, and invisibly solve computer glitches before they have the chance to affect their productivity. We’ve built a technology stack for our clients that's cloud-first, security focused, and maximizes productivity. We're a well-established firm that values the interpersonal relationships between staff members, so everyone gets along incredibly well and values being part of the same team. Our team dynamics are quite unique. We're supportive of telecommuting but of course sometimes computer problems need to be fixed onsite. We prefer responsible employees that get their work done efficiently, as we do not believe in micro-management. What will you be responsible for? You will be primarily working onsite at various client offices in the bay area. When not working onsite you will be working from your home office. Most client visits will be scheduled in advance but occasionally an urgent onsite will be needed and you will be expected to go to a client on short notice. Typical onsite work would include setting up new workstations, removing old equipment, troubleshooting issues that could not be resolved remotely, and assisting L2/L3 techs with system upgrades. When working from home, you start your day by logging into your computer by 8:30am. You will open up Connectwise (our ticket system), Kaseya (our remote management and monitoring app), and login to Microsoft Teams to say hi to your coworkers. Throughout the course of the day you field service requests that come in from both our clients as well as from our server and network monitoring systems that watch our client's networks 24/7. You will be responsible for first line IT support. Some example tickets would be Outlook problems, VPN issues, printer troubleshooting, spam management, password resets, account administration, server alert triage, and security triage. Your day finishes up at 5:30pm, and a few minutes before the end of the day you complete your time sheet, update any remaining open tickets, and call it a day. Your coworkers are available via phone (a company VOIP phone is provided) or by our instant messenger chat. The main purpose of our chat room is to work collaboratively on problems. Almost all of the information you'd need about a client is already documented inside our documentation and ticketing system, so most of the time you just need one-off information from a co-worker or help on a difficult IT problem. What knowledge, skills, and experience should you bring to the table? Technical Skills • Experience installing and configuring Microsoft Windows in a network environment, Microsoft Office, MIcrosoft 365, Active Directory user account administration, login script/drive mapping knowledge, etc., • Experience in customer service working in-person and remotely with end users., • Microsoft and/or IT certifications are a big plus., • Corporate Antivirus/EDR experience., • Mac experience is a plus., • Networking basics - TCP/IP, DNS, DHCP, • Remote access solutions (VPN, Dial-up, Terminal Services/Remote Desktop Services, Citrix), • Printer / Scanner troubleshooting, • Email Security/Spam management Personality Traits • Strong customer service skills with friendly personal demeanor., • Disciplined self-starter is resourceful with strong analytical and troubleshooting abilities., • Candidate takes pride in doing a great job. Candidate is very thorough and detail oriented., • Candidate maintains professionalism under pressure and can multitask., • Resourceful troubleshooter with strong research skills can find answers to any question no matter how difficult. Transportation • Candidate must have reliable transportation. What benefits do we provide? • Base compensation commensurate with certification and experience, • Paid time off (2-3 weeks accrued per year depending on length with company) and holidays (including your birthday!), • Health and dental insurance (after initial 90 days), • Life insurance and disability insurance, • Hands-on training, company provided training materials, and company paid professional certification exams, • We compensate for gas/vehicle wear and tear for all onsite client visits, • 401k with company matching (after initial 90 days) Additionally, advancement opportunities are abundant! We firmly believe in promoting from within our company. You can advance your career here by studying for and taking Microsoft exams (which the company funds) and asking to be on projects when they come up. A virtual test-lab is available for you to fire up your own virtual machines and play with the latest releases from Microsoft. But the best part is, you're in an ideal environment with unlimited growth potential and a team of coworkers who are there to support you every step of the way. We are an equal opportunity employer. Please note that no relocation benefits are currently available for this position. We strongly encourage local candidates to apply. US citizens and those authorized to work in the US are encouraged to apply. Only candidates with the experience, qualifications, skills and attributes will be considered for this position.

Job Description SUMMARY The Visitor Engagement Facilitator is a multi-department position that serves as educator and facilitator of informal science and art experiences for all museum visitors. This position works cross-functionally in visitor experience and visitor services roles to welcome and provide visitors with meaningful educational engagement throughout their journey. The position uses teaching and facilitation skills to work both at the museum, and off-site for programming as needed. This position is the first point of contact for all visitors, members, donors, field trips, groups, and customers. VEF staff will be assigned to stations throughout the museum, including entry, exit, stores, and the museum galleries including temporary programs and exhibitions. Staff in these positions must be friendly, approachable, and knowledgeable about the museum. This position is focused on meeting and exceeding the expectations of guests and members, and is a significant contributor to an exceptional museum experience. This position reports to Visitor Engagement Managers. ESSENTIAL FUNCTIONS • Initiate visitor engagement and assist all museum guests at all points of the visitor journey., • Serve as a facilitator to enrich the museum experience for visitors of all ages through exhibit explorations and scientific demonstrations and engage visitors in an inquiry-based process., • Participate in executing the field trip program and other programs and projects that strengthen connections between students, teachers, visitors and their museum learning experiences., • Use initiative and enthusiasm to provide excellent guest service and create exceptional experiences; within given authority go above and beyond expectations; meet or exceed service targets., • Provide assistance to guests with additional needs throughout the museum, including but not limited to, assisting visitors who have been separated from their party, visitor lost and found, and ensuring visitor comfort and accessibility needs are met., • Prepare the museum for daily operations; accountable for maintaining appearance, report dysfunctional exhibits to technical staff, and functions of all assigned spaces and positions., • Be knowledgeable about the museum, its history, programs, exhibits, and special events and effectively communicate this information to guests in a dynamic hands-on environment., • Effectively handle sales, service, and payments for ticketing, retail, and membership as well as a multitude of museum programs and third party products in accordance with established museum policies and procedures., • Answer requests for information by phone, electronically and in person and troubleshoot technical issues and perform routine office tasks as needed., • Responsible for working collaboratively with other internal departments to ensure all areas of the museum floor are functional, safe, and visitor ready, assist during emergency procedures., • Active participation in professional development through individual and group learning and collaborative project work., • Active participation in ongoing trainings, including but not limited to; visitor service, business operations and inquiry-based practices., • Perform additional duties as required. MINIMUM QUALIFICATIONS • Weekend, evening, holiday hours and occasional extended shifts required, • Ability and interest in learning exhibits and their scientific principles and communicating these to students, teachers and general visitors, • Commitment to providing exceptional customer service; service oriented with a guests come first mentality, • Ability to be professional and courteous with general public, educational community, museum staff, and professional guests; comfortable interacting with senior management, high level donors, and all other members of our diverse community, • Punctual, neat and accurate in work habits; precise and detail-oriented, • Excellent telephone, written and interpersonal communication skills, • Able to work in a noisy and sometimes chaotic environment and be flexible under a variety of circumstances, • Able to interact with and manage large groups; possesses a friendly, outgoing, positive and enthusiastic attitude, • Able to exercise good judgment while working independently and collaboratively; works well in a diverse team environment, • Reliable and a self-starter; person with initiative, • Math and English proficiency required, • Computer proficiency required PREFERRED QUALIFICATIONS • Bilingual skills, • Investment in diversity, equity, access, and inclusion, • Experience in visitor service, cashier and/or retail, • Experience in an informal education setting or visitor focused role, • Background in working with youth and knowledgeable of crisis intervention PHYSICAL REQUIREMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This position is based in San Francisco, California with staff expected to work onsite a certain number of days per week based on department requirements, • Able to move from place to place which may include standing and/or walking for extended periods of time; lift and carry up to 50 pounds short distances; bend kneel reach APPLICATION DEADLINE This position is open until filled HOW TO APPLY This is a regular, part time (30 hours per week), non-exempt, union position that includes benefits. The starting range for this role is $25.85 to $27.36. This range represents step 1-3 on a 6 step union pay scale. Please, no phone calls in regards to this job. To apply, please visit the Exploratorium job page. The Exploratorium is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment. Exploratorium Piers 15/17, San Francisco, CA 94111 Website: . No phone calls, please The Exploratorium is committed to an inclusive workforce. bZlvX6hNoH

Job DescriptionLaw Clerk IIEmployment Type: Full-Time, ExperiencedDepartment: Legal Services CGS is seeking an experienced Law Clerk to provide assistance in all phases of litigation for a large federal agency office. This is a high-profile office involved in many high priority cases where your work will be fulfilling, and will make an immediate impact in support of the mission of this federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:• Assist with all phases of litigation regarded opioid cases, and other high-profile cases litigated by this office. • Assist with trial prep, litigation tasks, and all other tasks as assigned by attorneys. • Reviews and analyzes documents, transcripts, files, and other materials to locate information & evidence relevant to investigative actions.• Uses electronic databases to perform litigation support tasks, including reviewing, organizing, indexing, tagging, and summarizing documents, files, and other materials.• Conducts database searches for documents and information. • Troubleshoot technical issues with review platforms and tools. • Apply redactions to documents of all types including audio files. • Draft review memos and other litigation documents as required by attorneys. • Communicate directly with case teams regarding ongoing litigation. • Draft, organize and manage litigation review materials. • Use task ticketing software to track litigation case support. Qualifications:- J.D. Degree- Active member of the Bar in any U.S. jurisdiction- Experience with civil litigation (preferred), especially if such experience involves complex federal cases and jury trials- U.S. Citizenship.- Requires Law degree, or currently attending an ABA-accredited law school, having completed at least two years of study or, an equivalent level of legal training or experience; or an equivalent level of education may be substituted. Additionally, must have at least two years of progressively more responsible experience on litigation support projects or task order related projects including proven capabilities and communication skills to successfully interact with clients and attorneys.- Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources.- Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw.- Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, and imaging.- Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionAbout us Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production. Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator. The Role This is a unique opportunity for an ambitious, multi-talented individual to help build our Customer Support function and have a massive impact on a high growth business. As a Customer Support Engineer, you will be working with our customers on building world-leading AI applications across a broad set of verticals including retail, insurance, and healthcare. You will also work closely alongside the wider Customer Success and Engineering teams as well as the co-founders to shape Encord's direction and help us manage our rapidly expanding customer base. The ideal candidate is a superstar who is willing to work hard, roll up their sleeves and take responsibility for managing innovative companies adopting computer vision technologies.What you'll do • Be accountable for Encord's Customer Support function, working across a wide range of innovative verticals, • Establish open lines of communication both externally with customers and internally with Encord teams to manage customer queries through to resolution, • Suggest and prototype technical solutions to customers who are using advanced features like the Python SDK or Encord Active, • Understand and interact with some of our backend systems to investigate and resolve incoming customer support queries before escalating to engineering, • Collaborate with internal stakeholders in engineering and product to triage, investigate and remediate queries; feed into product roadmap by raising themes across customer usage and possible areas to improve the product, • Build strong relationships with customers to resolve queries and manage expectations, including with technical users and C-Level executives at target organisations, • Monitor query response and resolution times to establish best practices and iterate on our Customer Support processesWho we're looking for, • Experience working with both high-touch and low-touch accounts, • Previous support experience is desirable, • Strong customer empathy — our customers are working on important, urgent, and interesting problems, • Demonstrated experience with SQL and scripting languages such as Python or Ruby, • Ability to understand customer queries and communicate problems and solutions to the internal team and back to customers at the appropriate level of detail and complexity, • A love of technology and the ability to talk about it confidently, • A growth mindset and willingness to contribute to the development of the Customer Support team, • Ability to thrive in a fast-paced, team-oriented environmentExperience requirements, • 2–4 years of experience in a technical support or customer-facing engineering role such as Support Engineer, Technical Support Specialist, or Junior Solutions Engineer in a B2B SaaS environment, • Full proficiency in Python and SQL, with the ability to read, write, and debug scripts and run queries to investigate customer issues, • Experience interfacing with backend systems, logs, or APIs to diagnose and resolve technical issues before escalating to engineering, • Demonstrated ability to manage a mixed queue of high-touch and low-touch customer requests, prioritising effectively and communicating clearly at every stage, • Strong written and verbal communication skills, with the ability to translate technical problems into clear, empathetic responses for both developers and non-technical stakeholders, • Experience collaborating with Engineering and Product teams to triage bugs, document recurring issues, and surface product improvement themes, • Familiarity with support or ticketing tooling (e.g. ZenDesk, Intercom, Linear, or similar), • Bonus: Exposure to computer vision, ML workflows, or AI infrastructure products; experience with REST APIs or SDKs; prior experience in an early-stage or high-growth start-upWhy Encord, • Competitive salary, commission, and meaningful equity in a high-growth start-up, • Clear, accelerated growth opportunities as the company scales rapidly, • Strong in-person culture: 3–5 days/week in our newly launched North Beach loft office, • Flexible PTO to fully recharge, • 18 paid vacation days in the U.S. plus federal holidays, • Annual learning & development budget, • Comprehensive health, dental, and vision coverage, • Frequent travel opportunities across the U.S., London, and Europe, • Bi-annual company offsites, twice-weekly team lunches, and monthly socials

Job DescriptionTitle: Back Office Technician (L2)Summary:Technician would respond to scheduled assignments involving the imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. This role also involves logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors. This self-motivated candidate will follow defined account and departmental policies and procedures as described above.Essential Duties and Responsibilities: • Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors., • Confers with management to assist development of service quality assurance processes and procedures, • Work independently and report progress to your supervising managerEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 1 year of professional experience, • Able to multi-task and prioritize multiple projects, • Good interpersonal skills and organizational skills, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem experience are helpful, • Must possess excellent communication skills, • General knowledge of Microsoft Office and Google App's, • Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now, • Knowledge in one or more operating systems such as Mac OSX, Windows 10 is mandatoryPhysical Requirements:While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. Employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Job Description F&B Bar Manager ATG San Francisco Salary $70,000 to $75,000 Summary The F&B Bar Manager is responsible for overseeing bar, lounge, ‘Deliver at Seat’ and concession operations across ATG San Francisco’s three Broadway Theatres, The Orpheum, The Golden Gate and The Curran Theatre. This role ensures consistent delivery of high-quality beverage service, operational efficiency, and exceptional guest experience. The ideal candidate is a dedicated hospitality professional with strong leadership skills, advanced knowledge of beverage programs, and the ability to perform administrative and operational duties in a fast-paced environment. Essential Duties and Responsibilities Operational Oversight • Manage daily bar, lounge, Deliver at Seat and concession operations across multiple venues, • Ensure operational efficiency to maximize revenues, • Lead bar, lounge and Deliver at Seat team to deliver exceptional guest experience, • Create and manage staff schedules to support business needs and minimize labor costs., • Complete weekly and monthly tracking reports., • Streamline workflows and implement efficiency improvements., • Ensure compliance with all company policies, health regulations, and operational standards., • Train, coach, and supervise bar, lounge and Deliver at Seat staff to maintain high service standards, • Foster a positive, collaborative, and professional work environment., • Execute and maintain creative, high-quality beverage and snack programs., • Co-develop and test cocktail recipes while monitoring and applying emerging trends in cocktails., • Oversee inventory processes, ordering, and cost control measures., • Manage payroll submissions and related administrative duties., • Maintain accurate documentation and organizational procedures., • Minimum 2 years of experience as a multiple unit manager of hospitality., • Minimum 1 years of experience managing QSR, lounges, bars and/or concessions., • Must be ServSafe Certified, • Must be RBS Certified, • Demonstrated experience creating and executing craft cocktail programs., • Proven ability to manage scheduling, labor costs, and operational processes., • Strong administrative, organizational, and technical skills., • Ability to multitask, problem-solve, and maintain professionalism under pressure., • Strong interpersonal communication skills: ability to build relationships and lead effectively., • Ability to work flexible hours, including nights, weekends, and holidays, based on theater programming., • Ability to work 8–10-hour shifts as required by the operation., • Must be able to work weekends, • Must exhibit energy, passion, dedication, and a strong commitment to hospitality. ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 73 of the world’s most iconic venues across the UK, the US and Continental Europe entertaining over 18 million audience members each year. Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows. ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. ATGtickets.com attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success. Learn more about ATG Entertainment, visit ATG Entertainment’s Inclusion, Diversity, Equity, & Access Mission Statement A Stage for Everyone Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. On stage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong. At ATG Entertainment, we provide a stage for everyone. Company DescriptionWhen you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!When you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!

Job Description Position Summary: The Senior Systems Engineer provides customer-facing consulting services, technical expertise, engineering services, and operational support to clients as part of an account team. This role is the technical specialist responsible for the life-cycle design, administration, and technical support for their accounts network/security infrastructure. The Senior Systems Engineer will provide recommendations based on industry expertise in requirements analysis, functional design, and deployment of complex technology solutions across a variety of networks. This role designs and administers highly available network/wireless performance, reliability, and security under the general guidance of the Director of Engineering. The IT Infrastructure of external customer environments could include, but is not limited to, network connectivity and utilization, Windows server administration, virtualization, performance tuning, backup and restore. The Senior Systems Engineer will be responsible for the development and maintenance of documentation pertaining to their client’s network and infrastructure. This position requires individuals to work independently as well as part of a team, in a demanding, fast-paced technical environment. Duties: • Employ system analysis expertise to create needs assessments, system specifications, determine business needs and goals and generate hardware and software requirements., • Leverage industry experience in analysis, design, configuration, and implementation of IT infrastructures including but not limited to; routers, switches, firewalls, virtual environments, wireless networks, backup devices, security awareness, etc., • Develops, implements, and manages network engineering processes including configuration management and design standards to ensure compliance, relevancy, and sustainability, • Performs capacity planning of the network by monitoring and analyzing network, performance and availability, • Continuing knowledge acquisition to advise clients on recommend changes and additions to the network based on need and to incorporate new technologies and standards., • Identify and respond to customer questions, issues and service opportunities., • Build and maintain long-term relationships with clients to ensure that they continue to effectively use IT as a tool to achieve their business goals., • Provides Tier III support by troubleshooting escalated network issues, • Provides Account Managers support with client recommendations on network engineering approaches and strategies for new and continued business, • Perform on-call duties and off-hours support as needed, • Maintain accurate, timely incident report details and client documentation in established ticketing system in accordance with company requirements, policies and procedures., • Independently prioritize work and schedules to accomplish client objectives and assure high levels of services and quality of work is maintained. Qualifications: • 7+ years of experience with computer networking/consulting industry, • Microsoft Windows 2016 MCSE, MCITP or equivalent, • 5+ years of experience with Cisco switches, routers, and firewalls, • CCNA required, CCNP preferred, • VMware Sales Professional (VSP) preferred, • System administration experience with Windows Server 2003 through 2016, • Strong technical support, troubleshooting and project management skills, • Experience in configuration, implementation and support of various firewall and backup technology, services and appliances, • Experience in Cloud Computing solutions, • Experience in the deployment and support of Microsoft Terminal Services and Citrix XenApp, • Knowledgeable of current client/server technology. (LAN/WAN, Internet, Messaging, etc.), • Knowledge of current hardware technologies. (Server, Router, Storage, etc.), • Knowledge of current virtualization technologies (VMware, XenServer, Microsoft Hyper-V), • Knowledge of NAS & SAN solutions, • Experience in network security technologies Attributes: • Excellent communication skills – ability to communicate project status and key issues effectively to clients and management, verbally and in writing, • Excellent teamwork and time management skills, • Determine work priorities for yourself in accordance with project plans, timelines, fluid work demands, and implementation policies and practices., • High level of customer focus and satisfaction, • Energetic self-starter with the ability to learn/grow in position, • Ability to think logically with solid problem-solving skills, • Ability to perform work in accord with established company policies, procedures & priorities, • Fluent spoken and written English Other relevant experience: SQL Database Admin, Network diagnostic and monitoring software, Disaster Recovery planning and implementation. This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and be subject to amendment in consultation with the position holder. Company DescriptionJoin KLH Consulting, Inc., a dynamic and rapidly growing IT Company, voted as one of the best places to work in Sonoma County for the past 6 years in a row! Located in Santa Rosa and with over 45 years of operational excellence, we cater to an expansive portfolio of clients both domestically and internationally. The significant growth KLH has experienced over the past decade is a testament to our dedication to superior customer service. Our client base extends across various industry segments such as Wine, Healthcare, Manufacturing, Distribution, Professional Services, Construction, and more. We're currently seeking diligent, intelligent individuals eager for new opportunities and passionate about being part of a culture that fosters excellence.Join KLH Consulting, Inc., a dynamic and rapidly growing IT Company, voted as one of the best places to work in Sonoma County for the past 6 years in a row! Located in Santa Rosa and with over 45 years of operational excellence, we cater to an expansive portfolio of clients both domestically and internationally. The significant growth KLH has experienced over the past decade is a testament to our dedication to superior customer service. Our client base extends across various industry segments such as Wine, Healthcare, Manufacturing, Distribution, Professional Services, Construction, and more. We're currently seeking diligent, intelligent individuals eager for new opportunities and passionate about being part of a culture that fosters excellence.

Job DescriptionTitle: Back Office Technician (L1) Summary:Technician would respond to scheduled assignments involving the imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. This role also involves logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: • Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from hardware vendors., • Confers with management to assist development of service quality assurance processes and procedures, • Work independently and report progress to your supervising managerEducation/Experience:, • Technical authorization with CompTIA "A+" Certification a plus, • Requires a technical background with at least 1 year of professional experience, • Able to multi-task and prioritize multiple projects, • Good interpersonal skills and organizational skills, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem experience are helpful, • Must possess excellent communication skills, • General knowledge of Microsoft Office and Google App's, • Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now, • Knowledge in one or more operating systems such as Mac OSX, Windows 10 is mandatoryPhysical Requirements:While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. Employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Job Description The Sales Administrator will be the administrative point of contact for all Sales and Contract processes. This role is responsible for developing contracts from proposal to closing and on to implementation stages, and is responsible for preparing, negotiating, and reviewing various company contracts for all new prospects and existing clients. The Sales Administrator is a self-driven candidate who encompasses proven work experience as a Contract Administrator or relevant role, and can manage projects and provide efficient customer service in a fast-paced, diverse environment. The Sales Administrator must possess a professional can do attitude, be proactive, energetic, and an excellent communicator; be extremely organized, a team player and be willing to go above and beyond to ensure that agreements are executed effectively to our company’s objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES • Coordinate with the Sales and Account Management teams to prepare pricing proposals and contracts., • Develop contract proposals to support customer needs and organizational goals., • Manage, review and develop business proposals, client NDA’s, contracts and agreements to create contract worth, determine accuracy and completeness., • Responsible for drafting, reviewing and updating contract language as agreed and approved., • Act as liaison between external and internal parties when developing and negotiating contracts., • Oversee the execution of various customer contracts and agreements with Sales and Account Service teams., • Updates internal teams on executed agreements to implementation phases based on customer needs., • Manage all language rules and standards in new and existing contracts., • Ability to read, analyze and interpret financial reports, legal and technical documents., • Ability to apply arithmetic concepts such as percentages and proportions to real scenarios., • Good understanding of standard operating procedures (SOPs) as applicable with Sales and Contract guidelines, • Ability to learn and utilize internal ticketing system for change requests received., • Responsible to manage and track customer interactions using an internal ticketing system for client requests., • Partner with internal teams for billing and accounting reports on a monthly and quarterly basis., • Administer weekly in-office meeting for improvements and enhancements to products and pricing structure., • Bachelor's Degree, Accounting preferred., • 5+ years of experience as a Contract Administrator, Sales Contracts or relevant role., • Advanced skills in Microsoft Office (primarily in Excel), Adobe, DocuSign and other common office applications., • Accounting skills experience preferred., • Excellent written and verbal communication skills., • Ability to communicate effectively with a professional demeanor., • Excellent analytical and organizational skills, • Ability to navigate multiple tasks with acute attention to detail with an ability to spot errors in a fast-paced, time sensitive environment., • Ability to anticipate change and react efficiently and independently, comfortable with ambiguity., • Discretion and integrity in handling confidential materials and issues, • Excels under pressure, maintaining a calm demeanor., • Ability to work independently as well as with varying seniority staff, managers and external partners., • Ability to take initiative to make confident decisions independently and quickly when needed., • A passion for learning new things, continuous improvement and sharing best practices., • Exceptional work ethic, discreet and trustworthy, • Determined, self-motivated and eager to take on new challenges., • Reliable, punctual, excellent attendance with visibility to staff and clients., • Detailed and results oriented., • Cross-functional team player, • Experience with diverse work cultures, • Self-awareness of personal strengths and limitations

Job Description Field Service Technician III Location: San Francisco, CA/Bay Area Pay: $35–$40/hour Schedule: Full-time + On-Call (Flexible Availability Required) Position Overview Our client is seeking a highly skilled Field Service Technician III to support installation, maintenance, and repair of electronic systems at customer sites throughout the San Francisco area. This is a hands-on, field-based role ideal for a technician who thrives in fast-paced environments, can troubleshoot at the component level, and is comfortable working independently while representing the company in front of clients. This role requires flexibility, strong technical expertise, and the ability to respond to service calls within defined turnaround times. Key Responsibilities Install, set up, and commission equipment at field sites Perform advanced troubleshooting and repair down to the component level Work with printed circuit boards, wiring diagrams, and electronic schematics Diagnose and resolve equipment malfunctions to ensure optimal system performance Conduct testing, adjustments, and system calibrations Maintain detailed service logs, maintenance records, and technical reports Interface directly with customers during service calls and operational meetings Partner with engineering teams to resolve complex technical issues Perform site surveys and support system upgrades or modifications Coordinate and support field projects, including working with subcontractors when needed May serve as a lead technician on installations or long-term projects Required Qualifications 3+ years of field service or electronics technician experience Hands-on experience with printed circuit boards (PCB) and electrical systems Experience working on or around ticket booth / fare collection systems is required Strong ability to read and interpret schematics, wiring diagrams, and technical manuals Proven troubleshooting skills at the component level (not just part replacement) Ability to work independently in the field and manage service calls effectively Strong communication and customer-facing skills Valid driver’s license with a clean driving record Work Environment & Requirements On-call role with flexible schedule required Ability to respond to service calls within defined turnaround times Work performed in field environments that may be noisy, fast-paced, or physically demanding Ability to lift up to 70 lbs Must be able to pass background and motor vehicle checks Why This Opportunity Competitive hourly pay ($35–$40/hour) with overtime potential Opportunity to work with advanced electronic systems in the field High-impact role with visibility to both customers and engineering teams Growth opportunity into lead or project-based responsibilities Company DescriptionA leading transit fare collection company with a worldwide presence, we develop and support advanced payment and ticketing systems for major urban transit agencies. Our field teams are at the heart of what we do — deploying and maintaining mission-critical technology that passengers depend on daily.A leading transit fare collection company with a worldwide presence, we develop and support advanced payment and ticketing systems for major urban transit agencies. Our field teams are at the heart of what we do — deploying and maintaining mission-critical technology that passengers depend on daily.

Job Description Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: We are seeking a highly skilled and motivated GPU Fleet Operations Engineer to join Crusoe’s Fleet Operations team. This role is focused on the advanced diagnosis, maintenance, and repair of high-performance GPU compute clusters, ensuring maximum uptime, reliability, and performance across our fleet. The ideal candidate will be hands-on with GPU rack-level troubleshooting and work closely with data center operations, engineering, and vendors to support cutting-edge infrastructure featuring the latest NVIDIA and AMD GPUs. This position plays a critical role in maintaining the health and scalability of Crusoe’s rapidly growing GPU fleet. What You’ll Be Working On: * Perform deep-level diagnosis and troubleshooting of hardware faults within GPU racks and high-density compute systems. * Troubleshoot and support GPU platforms including NVIDIA A100, H200, GB200, B200 and AMD 350X / 355X. * Execute component-level diagnosis and remediation for failed or degraded hardware. * Partner with data center operations to manage and perform field-replaceable unit (FRU) repairs for GPUs, power supplies, cooling systems, interconnects, and networking hardware. * Conduct post-repair validation, burn-in testing, torch testing, and NVIDIA NCCL testing to ensure system stability and performance. * Implement and execute preventative maintenance procedures to improve fleet reliability and extend hardware lifespan. * Perform firmware and BIOS upgrades across the GPU fleet. * Maintain detailed documentation of maintenance activities, failures, and resolutions in ticketing and asset management systems. * Develop and update standard operating procedures (SOPs) for troubleshooting, repair, and validation workflows. * Collaborate with engineering, software, and data center operations teams to identify root causes of systemic failures and implement preventative solutions. * Participate in a rotating infrastructure on-call schedule (about one week every 4–6 weeks) with daytime coverage and handoff to the Europe team. What You’ll Bring to the Team: * Proven experience diagnosing and repairing high-density, rack-mounted compute hardware in production environments. * Deep understanding of GPU architectures and hands-on experience with GPU-based systems. * Experience supporting NVIDIA A100, H200, GB200, B200 and AMD 350X / 355X series platforms. * Familiarity with high-speed interconnects such as InfiniBand, NVLink, and RDMA over Converged Ethernet (RoCE). * Strong Linux experience (Ubuntu, Rocky Linux, CentOS) using the command line for diagnostics and testing. * Proficiency with GPU and system diagnostic tools such as NVIDIA DCGM and NVIDIA field diagnostic utilities. * Experience working with enterprise server hardware, power delivery, and cooling systems. * Strong analytical and problem-solving skills. * Excellent communication and collaboration skills. * Ability to work independently in a fast-paced data center or operations environment. Bonus Points: * Technical certification or Associate’s/Bachelor’s degree in Electrical Engineering, Computer Science, or a related field or demonstrated experience. * Experience working directly with hardware vendors and escalations. * Background in large-scale GPU fleet operations or hyperscale data center environments. Benefits: * Competitive compensation * Restricted Stock Units * Paid time off & paid holidays * Comprehensive health, dental & vision insurance * Employer contributions to HSA account * Paid parental leave * Paid life insurance, short-term and long-term disability * Professional development & tuition reimbursement * Mental health & wellness support * Commuter benefits (parking & transit) * Cell phone stipend * 401(k) Retirement plan with company match up to 4% of salary * Volunteer time off Compensation Range Compensation will be paid in the range of $183,000 - $210,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job DescriptionAbout Cytovale Cytovale is a medical diagnostics company focused on providing a faster, more insightful way to diagnose fast-moving and immune-mediated diseases. Cytovale’s IntelliSep test is the first and only stand-alone sepsis detection assay to quickly and accurately analyze white blood cell structure to stratify a patient’s risk of sepsis. The test simply and clearly shows risk of sepsis using a biomechanical evaluation of white blood cells from a standard blood draw, generating results in less than 10 minutes. For more information, please visit Overview Cytovale is seeking a hands-on IT Manager to own and execute day-to-day IT operations as the company continues to scale. This role blends technical execution, operational ownership, and systems oversight, and is intentionally structured as a working manager position. At this stage of growth, the IT Manager will personally perform core systems administration and IT operations work while also maintaining visibility into longer-term operational improvements and the IT roadmap. As Cytovale grows, this role is expected to evolve to include people management responsibilities; however, near-term success depends on technical depth, flexibility, and the willingness and ability to meet the day-to-day needs of the organization. This role is ideal for someone who enjoys being in the tools, taking end-to-end ownership, and balancing tactical execution with big-picture thinking. Key Responsibilities IT Operations & Systems Administration • Personally execute day-to-day IT operations and systems administration activities., • Administer cloud and enterprise IT systems, including identity and access management, endpoint management, and core infrastructure., • Perform employee onboarding and offboarding, access provisioning, and device lifecycle management., • Execute system changes, upgrades, patching, and routine operational maintenance.Operational Ownership & Service Delivery, • Translate IT strategy, standards, and policies into practical, executable operational processes., • Own incident, request, and change management workflows to ensure timely resolution and minimal business disruption., • Track and manage IT assets, licenses, and system inventories., • Define, monitor, and improve service levels and operational performance metrics.MSP & Consultant Collaboration, • Partner with the Executive Director of SW and Data Systems in coordinating day-to-day activities with Cytovale’s IT MSP and external IT consultants., • Help define priorities, coordinate work, and track completion of MSP- and consultant-led deliverables., • Ensure externally delivered work aligns with Cytovale’s security, compliance, and operational standards., • Review recommendations from external partners and translate them into actionable work plans, executing directly or coordinating execution as appropriate.Policy Enforcement & Compliance Enablement, • Implement and enforce IT policies, standards, and operating procedures., • Ensure access control, asset lifecycle management, and operational practices align with security and compliance expectations (e.g., SOC 2, HIPAA, FDA-adjacent environments)., • Support audits and compliance activities by maintaining operational readiness, documentation, and objective evidence.Continuous Improvement & Future Scaling, • Identify operational gaps and implement pragmatic improvements to tools, processes, and documentation., • Build and maintain runbooks, standard operating procedures, and a practical knowledge base., • Contribute to planning for future IT staffing and role evolution as the organization scales.Strategic Focus, • Reliable, secure, and well-run IT operations, • Practical process maturity without unnecessary overhead, • High-quality end-user experience, • 5+ years of experience in IT operations, systems administration, or IT service delivery, • Demonstrated success in a hands-on IT role within a growing or resource-constrained environment, • Strong working knowledge of:, • Identity and access management, • Endpoint and device lifecycle management, • Cloud and enterprise IT environments (e.g., Microsoft/Azure ecosystems), • Incident, change, and asset management processes, • Experience working with IT MSPs and external consultants in a collaborative operating model, • Ability to operate independently, prioritize effectively, and take ownership without a large teamPreferred, • Experience supporting SOC 2, HIPAA, or other regulated environments, • Familiarity with GRC platforms, ticketing systems, and asset management tools, • Comfortable with ambiguity: You can move forward without perfect information and adjust quickly as new data emerges., • High ownership, low ego: You take accountability for outcomes, seek feedback, and care more about impact than credit., • Execution-focused: you don’t just build strategies; you deliver results, iterate fast, and follow through., • Intellectually curious: You enjoy digging into data, asking hard questions, and continuously improving your understanding., • Resilient and adaptable: You stay steady and effective in a fast-paced, evolving environment., • Day-to-day IT operations run smoothly with minimal escalation, • Systems are reliable, secure, and consistently maintained, • External partners are well-coordinated and aligned with internal priorities, • Policies and processes are followed consistently without slowing the business, • The IT function is positioned to scale cleanly as Cytovale grows Powered by JazzHR KlE9CfLzmo

Job DescriptionAbout BRAVAS At BRAVAS, we transform homes into extraordinary living experiences. As the nation’s #1 luxury technology integrator, we design and deliver premium solutions - lighting, shades, A/V, networking, home automation, and more, that make life effortless, beautiful, and connected. We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we’re growing. The Role The Service Sales Representative is responsible for driving service-related revenue by building strong relationships with existing BRAVAS clients and acting as a trusted advisor for ongoing system support, upgrades, and enhancements. This role owns the full service sales cycle, from identifying opportunities through proposal and handoff, while working closely with Service Operations to ensure solutions are properly scoped, priced, and executed. A key focus of this position is growing recurring monthly revenue through Support Plans and Security Monitoring Contracts. The ideal candidate is consultative, organized, and comfortable navigating both technical conversations and relationship-based sales. OTE: $150K–$180K The ideal candidate is consultative, organized, and comfortable navigating both technical conversations and relationship-based sales. What You’ll Do Grow Service Revenue: Build and maintain client relationships, identifying opportunities for service, upgrades, retrofits, and enhancements. Own the Service Sales Cycle: Manage service opportunities from initial conversation through proposal, approval, and handoff to Service Operations. Consult & Recommend: Advise clients on service options, system improvements, and preventative solutions; scope and recommend upgrades or enhancements aligned with client needs and budgets. Drive Recurring Revenue: Partner with the Service Manager to sell Support Plans and Security Monitoring Contracts, converting reactive service clients into long-term, recurring relationships. Account Management: Maintain strong post-sale relationships to drive repeat business, renewals, and client satisfaction. Accuracy & Organization: Prepare clear proposals and service agreements, maintain records, and ensure smooth execution with internal teams. Be the Service Expert: Stay knowledgeable on legacy and current systems to guide client decisions confidently. What You Bring • Proven experience in service sales, account management, or consultative sales (technology, integration, or related field preferred)., • Strong relationship-building and communication skills., • Comfort working cross-functionally with technical and operational teams., • Highly organized with strong attention to detail., • Ability to manage multiple opportunities in a fast-paced environment. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Powered by JazzHR gRwZXUcj9K

Job DescriptionL2 Service Technician (NWE) Summary: The Technician would be responsible for a queue of tickets involving the onsite support of monitors and customers in a pseudo-Open space environment in coordination with other technicians. Additionally, the Technician would respond to scheduled assignments involving supporting and cross training with various teams, including customer interaction and service, hardware deployment, hardware repair, inbound and outbound logistics, iPhone and iOS support, and other areas. This self-motivated candidate will follow defined account and departmental policies and procedures as described above. Essential Duties and Responsibilities: Onsite customer support regarding monitors, including connection issues, break-fix replacement, proactive and reactive maintenance, and inventory management. In person customer support regarding Windows, OSX, and iOS software and configuration. Imaging, pre-configuration, data migrations and application installation for Windows and OSX systems. Troubleshooting and Repair of Apple & HP computer hardware following internal and manufacturer guidelines. Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors. Logistics of shipping out prepared systems. Support of deployment, troubleshooting, and receipt of mobility devices including iPhone, iPad, and Mifi equipment. Confer with management to assist development of service quality assurance processes and procedures. Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes. Work independently and report progress to your supervising manager. Other duties and responsibilities may be assigned. Education/Experience: Technical authorization with CompTIA "A+" Certification a plus Requires a technical background with at least 2 years of professional experience Able to multitask and prioritize multiple projects Good interpersonal and organizational skills are essential Must be dependable and able to meet deadlines consistently Should have the ability to work under pressure and be flexible to adapt to a changing environment Troubleshooting and problem solving experience is preferred Must possess excellent communication skills General knowledge of Microsoft Office and Google Apps is a plus Must be experienced with a service ticketing database, IE: Remedy, HPSM, Service Now Knowledge in one or more operating systems such as Mac OSX, Windows 11, or iOS is mandatory Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. The employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Job Description About the California Academy of Sciences The California Academy of Sciences is a globally renowned scientific and cultural institution located in the heart of San Francisco's Golden Gate Park. Home to a world-class planetarium, aquarium, research center, and natural history museum—all under one living roof—our mission is to regenerate the natural world through science, learning, and collaboration. Our extensive collections span plants, animals, fossils, and cultural artifacts from across the globe and throughout history. We are a diverse team of leading biodiversity scientists, educators, storytellers, designers, and communicators who work collaboratively to advance knowledge and inspire action through science and storytelling. When you join the California Academy of Sciences, you become part of a mission-driven community that values curiosity, collaboration, and innovation. Whether you're working behind the scenes in research or engaging the public on the museum floor, your work will help connect people to the natural world and empower them to protect it. About the Opportunity The Product Manager for Web & Apps is the central owner of the Academy's public-facing website and select digital surfaces. The website is both a global science communication platform and one of the institution's most important revenue engines — driving ticket sales, membership enrollment and renewal, donations, event attendance, program registrations, retail purchases, and digital product engagement. This role blends product strategy, content platform leadership, UX rigor, experimentation, insight-driven decision-making, and complex cross-functional orchestration. You will shape how global audiences discover our science, plan their visit, support our mission, and return again and again, while managing a team of 4 to 6 direct reports who support the work. You will bring structure, clarity, and momentum to a large ecosystem of stakeholders — Science, Creative Studio, Marketing, Membership, Philanthropy, Education, Guest Experience, Sales, Operations, Business Applications, and Retail. What You Will Lead • Ticketing and attendance growth, • Membership join and renewal paths, • Donor and philanthropic giving journeys, • Event attendance and ticket sales, • Educational program bookings, • Retail and e-commerce (digital + physical), • Digital product engagement and monetization You will own the multi-year vision and roadmap to improve funnel efficiency, reduce friction between user and purchasing experience, and increase conversion across channels. 2. Stewardship of the Digital Science & Storytelling Platform You will ensure the Academy's online presence: • Makes scientific content accessible, engaging, and emotionally resonant, • Translates research, exhibits, and conservation work into intuitive digital formats, • Supports exhibitions, events, and programs through dynamic content, • Maintains scientific accuracy, representational integrity, and public trust, • Define the long-term product vision across web and digital experiences, • Maintain a sequenced roadmap for UX improvements, content evolution, revenue growth, and platform modernization, • Align roadmap priorities with institutional goals and executive direction, • Connect digital experiences to the Academy's Museum 3.0 transformation, • CMS improvements, structured content models, modular templates, and workflow upgrades, • Performance, accessibility, and mobile-first optimization, • SEO health, discoverability, and technical search improvements, • Responsible use of AI tools for content creation, translation, optimization, and personalization, • Close collaboration with Business Applications, Ops, and Sales to align digital flows with back-end ticketing, POS, CRM, and membership systems, • Marketing & Communications: Audience growth, campaigns, acquisition, landing pages, • Creative Studio: Design systems, visual identity, storytelling, component libraries, • Science & Research: Accuracy, content translation, scientific integrity, • Membership: Conversion, retention, segmentation, benefits communication, • Philanthropy & Development: Donor journeys, fundraising pathways, impact storytelling, • Guest Experience: Visit planning, wayfinding, operational clarity, • Education & Events: School programs, family events, community learning, • Retail & E-Commerce: Product sales, order flows, merchandise storytelling, • Sales: Group sales, institutional offerings, partnerships Organizational Culture Join a team dedicated to the Academy's mission, vision and values! Currently, the Academy has a new strategic plan including three initiatives – Hope for Reefs, Thriving California, and Islands 2030 – that leverage biodiversity science, environmental learning, and collaborative engagement to regenerate fragile ecosystems around the world. Learn more at . We hope you are inspired by what we do and are excited to contribute to our mission. The mission of the California Academy of Sciences is to regenerate the natural world through science, learning, and collaboration. The Academy is looking for candidates who do great work, and we know they may come from a number of different backgrounds and experiences. We encourage you to apply even if you do not believe you meet every qualification for the position. This position is based in San Francisco, California. The specific onsite/hybrid schedule for this position is listed below. About the Innovation Team This role sits within the California Academy of Sciences' Innovation Division and reports directly to the Chief Innovation Officer. The Innovation Division strengthens the Academy's relevance, reach, and revenue by uniting storytelling, design, science, and technology to reimagine how audiences engage with the Academy — onsite, online, and out in the world. We create emotionally resonant, insight-driven experiences that deepen belonging, spark wonder, and support financial sustainability through increased attendance, member engagement, donations, diversified revenue streams, and modern digital platforms. The Product Manager for Web & Apps is a central contributor to this mission. Key Responsibilities Revenue Growth & Conversion Optimization • Own all digital funnels and conversion pathways, • Build dashboards and analyses that reveal bottlenecks and drive enhancements, • Lead A/B testing and experimentation cycles, • Partner with Sales, Marketing, and Guest Experience to optimize acquisition and conversion, • Drive continuous improvements in average order value and LTVContent & Experience Governance, • Establish content standards that ensure clarity, consistency, accuracy, and accessibility, • Maintain information architecture, navigation, structured content, and taxonomy systems, • Support sustainable content operations through improved workflows and governance, • Balance scientific depth with an intuitive public-facing narrativeUX, Design & Accessibility, • Lead UX improvements across critical user journeys, • Maintain accessibility standards (WCAG 2.1+), • Partner with Creative Studio to sustain a cohesive, modern design system, • Ensure mobile-first excellence across devices and browsersExecution, Delivery & Product Operations, • Own backlog prioritization and sprint planning, • Write user stories, specs, and acceptance criteria, • Manage QA, release readiness, and cross-team communication, • 8 to 10+ years of product management experience with consumer-facing websites or digital content platforms, • 2+ years of experience leading a team., • Proven success optimizing revenue (ticketing, membership, donations, e-commerce), • Strong experience with CMS platforms, structured content, and workflow systems, • Fluency in UX, analytics, SEO, IA, accessibility, and responsive design, • Experience collaborating across creative, scientific, operational, and technical teams, • Ability to lead through clarity, diplomacy, and structured decision-making, • Analytical fluency with GA4 and experimentation frameworks Compensation and Benefits: The salary range for this position is $160,000-$175,000. Actual compensation will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications and aligned with the internal peer group. We believe in fair and equitable compensation practices and are committed to providing competitive salaries within the industry and market standards. The Academy offers a total compensation package that emphasizes both base salary and comprehensive benefits based on the hours per week worked. Further details regarding compensation and benefits will be discussed during the interview process. Schedule: Full-time, 40 hours per week How to Apply: Interested candidates should submit a resume and application through our Careers Page portal. The California Academy of Sciences will give full consideration for employment to all qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance (SF Police Code, Article 49).

Job Description We are seeking a Robot Teleoperations Team Lead to supervise a team responsible for real-time remote control and monitoring of robotic systems. This role combines frontline operational leadership with technical oversight to ensure high system uptime, task accuracy, latency management, and safe execution of robot-assisted workflows. The ideal candidate has experience leading technical operations teams in high-availability environments and is comfortable working at the intersection of robotics, live systems monitoring, and human-in-the-loop control. Key Responsibilities • Oversee real-time teleoperation of robotic platforms via remote consoles, controller interfaces, and multi-monitor systems., • Ensure consistent adherence to operational thresholds for uptime, latency response, precision control, and task completion rates., • Monitor live telemetry feeds, camera streams, and system alerts to proactively identify and resolve anomalies., • Act as escalation lead for hardware, software, connectivity, or control-system issues., • Supervise and mentor teleoperators in best practices for precision control, situational awareness, and safety compliance., • Maintain detailed operational logs and audit-ready documentation., • Collaborate with engineering and product teams to improve teleoperation interfaces, alerting systems, and workflow efficiency., • Support integration of new robotic platforms, firmware updates, and teleoperation software releases. Required Qualifications • 3+ years of experience in technical operations, robotics, teleoperation, or real-time systems management., • 1+ year in a supervisory or team lead capacity. Experience working with: • Remote control interfaces or joystick/gamepad systems, • Multi-camera video feeds and live monitoring tools, • Incident management or ticketing systems, • Strong understanding of real-time system constraints (latency, bandwidth, reliability)., • Demonstrated ability to lead in high-availability (24/7 or shift-based) environments.

Job DescriptionTITLE: SERVICE TECHNICIAN (L2)LOCATION: SOUTH SAN FRANCISCO About the Role: We are looking to hire a skilled L2 Service/Repair Technician to assist our clients with computer hardware issues. You will be required to work on-site 8 – 5pm Monday thru Friday. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, identify, test and repair system hardware. Responsibilities: • Face to Face support regarding Windows, MacOS, iOS software and configuration., • Respond to dispatched assignments usually involving the installation, repair or maintenance of desktop computer hardware and peripherals remotely or at the IT Bars., • Imaging, pre-configuration, data migrations and application installation for Windows and MacOS systems., • Logistics of receiving, handling and sorting of computer and related peripherals products received from customers and hardware vendors., • Support of deployment, troubleshooting, and receipt of mobility devices including iPhone, iPad, and Mifi equipment., • Confers with management to assist development of service quality assurance processes and procedures, • Manage assets and take detailed notes utilizing Customer Relationship Management tools or applications by keeping status, details, notes or any other updates consistent between multiple tools or applications utilized for CRM and tracking purposes., • Execute the delivery of services per Service Level Agreements to customers, • Strong understanding of networking protocols and troubleshooting techniques to resolve technical issues. Minimum Qualifications:, • Requires a technical background with at least 2 years of professional experience, • Knowledge in one or more operating systems such as Mac OS, Windows 10, or iOS is mandatory, • Must be experienced with a service ticketing database, IE: HPSM, Service Now, • Able to multitask and prioritize multiple projects, • Good interpersonal and organizational skills are a must, • Must be dependable and able to meet deadlines consistently, • Should have the ability to work under pressure and be flexible to adapt to a changing environment, • Troubleshooting and problem solving experience is preferred, • Must possess excellent communication skills, • General knowledge of Microsoft Office and Google Apps is a plus, • Technical authorization with CompTIA "A+" Certification a plus, • Preferred qualifications such as experience with cloud-based technologies, scripting languages, and IT service management frameworks will also be beneficial in this role.Physical Requirements: While performing the duties of this job, the employee is required to stand, walk, sit, and reach with hands and arms. The noise level in the work environment is usually moderate. The employee must be able to lift up to 50lbs to occasionally move heavy boxes and/or computer hardware.

Job Description SUMMARY The Visitor Engagement Facilitator is a multi-department position that serves as educator and facilitator of informal science and art experiences for all museum visitors. This position works cross-functionally in visitor experience and visitor services roles to welcome and provide visitors with meaningful educational engagement throughout their journey. The position uses teaching and facilitation skills to work both at the museum, and off-site for programming as needed. This position is the first point of contact for all visitors, members, donors, field trips, groups, and customers. VEF staff will be assigned to stations throughout the museum, including entry, exit, stores, and the museum galleries including temporary programs and exhibitions. Staff in these positions must be friendly, approachable, and knowledgeable about the museum. This position is focused on meeting and exceeding the expectations of guests and members, and is a significant contributor to an exceptional museum experience. This position reports to Visitor Engagement Managers. ESSENTIAL FUNCTIONS • Initiate visitor engagement and assist all museum guests at all points of the visitor journey., • Serve as a facilitator to enrich the museum experience for visitors of all ages through exhibit explorations and scientific demonstrations and engage visitors in an inquiry-based process., • Participate in executing the field trip program and other programs and projects that strengthen connections between students, teachers, visitors and their museum learning experiences., • Use initiative and enthusiasm to provide excellent guest service and create exceptional experiences; within given authority go above and beyond expectations; meet or exceed service targets., • Provide assistance to guests with additional needs throughout the museum, including but not limited to, assisting visitors who have been separated from their party, visitor lost and found, and ensuring visitor comfort and accessibility needs are met., • Prepare the museum for daily operations; accountable for maintaining appearance, report dysfunctional exhibits to technical staff, and functions of all assigned spaces and positions., • Be knowledgeable about the museum, its history, programs, exhibits, and special events and effectively communicate this information to guests in a dynamic hands-on environment., • Effectively handle sales, service, and payments for ticketing, retail, and membership as well as a multitude of museum programs and third party products in accordance with established museum policies and procedures., • Answer requests for information by phone, electronically and in person and troubleshoot technical issues and perform routine office tasks as needed., • Responsible for working collaboratively with other internal departments to ensure all areas of the museum floor are functional, safe, and visitor ready, assist during emergency procedures., • Active participation in professional development through individual and group learning and collaborative project work., • Active participation in ongoing trainings, including but not limited to; visitor service, business operations and inquiry-based practices., • Perform additional duties as required. MINIMUM QUALIFICATIONS • Weekend, evening, holiday hours and occasional extended shifts required, • Ability and interest in learning exhibits and their scientific principles and communicating these to students, teachers and general visitors, • Commitment to providing exceptional customer service; service oriented with a guests come first mentality, • Ability to be professional and courteous with general public, educational community, museum staff, and professional guests; comfortable interacting with senior management, high level donors, and all other members of our diverse community, • Punctual, neat and accurate in work habits; precise and detail-oriented, • Excellent telephone, written and interpersonal communication skills, • Able to work in a noisy and sometimes chaotic environment and be flexible under a variety of circumstances, • Able to interact with and manage large groups; possesses a friendly, outgoing, positive and enthusiastic attitude, • Able to exercise good judgment while working independently and collaboratively; works well in a diverse team environment, • Reliable and a self-starter; person with initiative, • Math and English proficiency required, • Computer proficiency required PREFERRED QUALIFICATIONS • Bilingual skills, • Investment in diversity, equity, access, and inclusion, • Experience in visitor service, cashier and/or retail, • Experience in an informal education setting or visitor focused role, • Background in working with youth and knowledgeable of crisis intervention PHYSICAL REQUIREMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • This position is based in San Francisco, California with staff expected to work onsite a certain number of days per week based on department requirements, • Able to move from place to place which may include standing and/or walking for extended periods of time; lift and carry up to 50 pounds short distances; bend kneel reach APPLICATION DEADLINE This position is open until filled HOW TO APPLY This is a seasonal position that does not includes benefits. The starting rate for this role is $25.85. This rate is step 1 of a 6 step union pay scale. Please, no phone calls in regards to this job. To apply, please visit the Exploratorium job page. The Exploratorium is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment. Exploratorium Piers 15/17, San Francisco, CA 94111 Website: . No phone calls, please The Exploratorium is committed to an inclusive workforce. Powered by JazzHR 8JaW7iF0sD

Job DescriptionCompany Description Blue & Gold Fleet is the largest ferry and land tour transportation provider serving San Francisco Bay’s commuters, residents and visitors. Join our company and be the reason that locals and visitors fall in love with the bay. Be inspired by our commitment to creating and maintaining a fun, vibrant, and exciting environment for visitors and locals. We are seeking a dynamic and detail-oriented leader to join our accounting team as the Director of Finance. This position is based along San Francisco’s scenic waterfront at PIER 41. This is a full-time, hybrid (on-site and remote) position. A successful candidate would be an experienced and organized controller who has exceptional analytical and managerial skills. Direct reports to this position include the Blue & Gold Fleet Accounting Manager and Cash Control Manager. Job Description Primary Responsibility: This role is a key strategic partner to our President and Vice President. Staying closely connected to our operational, commercial, and strategic initiatives—position will provide financial expertise, analytical insight, and collaborative guidance that drive informed decision‑making and enhance value for our owners. As the leader of our finance and accounting functions, the Director of Finance also oversees financial analyses, projections, and the overall financial health of the organization. • Review and approve journal entries, reconciliations, and vendor invoices for weekly check runs., • Oversee the preparation and review of month-end and annual financial statements, preparation of projected cash flow / analytical variance report for the monthly financial package, and manage the month-end close process., • Manage yearly budget preparation working closely with the Vice President/Controller and department managers for Blue & Gold., • Oversee the external audit process related to Blue & Gold, including preparation of audit support and financial statements, including footnote disclosures., • Oversee the Cash Control Department and an Accounting Manager., • Review and maintain Blue & Gold contracts, including concessionaire leasing agreements., • Coordinate changes to the Anchor ticketing system & features with IT and MarketingQualifications REQUIREMENTS: • Bachelor’s degree in Accounting, Finance or equivalent experience., • Requires minimum of five years’ experience in GAAP financial accounting with minimum of two years in a managerial role., • CPA or MBA preferred., • Possesses progressive industry experience in an operating accounting environment., • Experience handling payroll is desirable, including unionized employees., • Proven managerial and leadership skills., • Capable of managing multiple projects to completion by established deadline., • Excellent analytical skills., • Ability to work independently, be results-driven, and an excellent team player. Additional Information Blue & Gold Fleet has been the premier provider of ferry and water excursion services on San Francisco Bay for over 40 years, offering the famous one-hour San Francisco Bay Cruise, the 90-minute Escape from the Rock Cruise around Alcatraz Island and a Sunset Cruise. The company provides regular ferry service to Sausalito and through its contract with the Water Emergency Transportation Authority (WETA) service to: Harbor Bay, Main Street Alameda, Oakland, Richmond, Seaplane Lagoon, South San Francisco, Vallejo, Oracle Park (for San Francisco Giants games and special events) and Chase Center (for Golden State Warriors games and special events). Blue & Gold Fleet operates a fleet of 26 vessels. Blue & Gold Fleet are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. Blue & Gold Fleet will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. For more information visit . All your information will be kept confidential according to EEO guidelines. Our Company’s compliance with legal requirements adopted by the California Consumer Privacy Act (“CCPA”) and the California Privacy Rights Act (“CPRA”) can be viewed here.

Job DescriptionWanna Join the Adventure? We’re looking for an Office Manager to own the day-to-day operations and employee experience of our San Francisco office. You’ll be the on-site point person who keeps the office running smoothly (space, vendors, onboarding, office programs, and facilities) and you’ll partner closely with People, IT, Finance, and team leaders to create a welcoming, high-performing workplace. This is a hands-on role for someone who’s equal parts hospitality-minded, operationally rigorous, and proactive: you spot issues before they become problems and you love building repeatable systems.About This Role: • Workplace Experience & Culture -, • Maintain a positive, productive office environment → comfort, noise, aesthetics, supplies, shared space norms, seating plans etc. + Overseeing workspace management → Making workspace adjustments to accommodate team growth., • Manage office perks and amenities → Own the daily lunch catering program and managing snack and beverage stock, and ensuring tidy, functional, and welcoming common spaces., • Planning and organizing events, team-building activities, and celebrations., • Coordinating office events outings, holiday parties, launch parties, and other morale-boosting activities while gathering employee feedback., • Be part of the organization of Loftsite + support the team offsites., • Onboarding & New Hire Experience → Manage swag / welcome kits and first-day logistics so new hires feel expected and supported., • Providing office tours → Introduce new hires to key areas and explain office policies, local “how we work here” orientation and explanation of Loft culture, • Helping with first-week logistics → Ensure new hires know where to check in, meet their team, Buddies and understand office culture during their 90 day actions plan., • Travels and Loft Loft Management -, • Assist in coordinating employee travel and logistics between offices and for remote work, • Booking reservations of our apartments → Manage reservations for Loft stays, ensuring the schedule is up-to-date to avoid overlapping bookings, • Housekeeping coordination. Schedule cleaning services between guest stays, ensuring a clean and welcoming space., • Managing inventory of amenities. Keep track of provided amenities (e.g., toiletries, linens, coffee, snacks) and restock as needed., • Facilities & Vendors Management (Office + Loft Loft) -, • Coordinating office maintenance, repairs, and cleaning services → Working with property managers, repair technicians, and cleaning services to ensure the office remains in top condition., • Managing relationships with vendors → Negotiating contracts and ensuring timely payments. Handling service complaints and resolving vendor-related issues., • Budget/Finance: Maintaining records of office-related spending Identifying cost-saving opportunities without sacrificing quality., • Documentation & Communication -, • Documenting policies and procedures in Confluence → Maintain an update Confluence pages with office policies, workplace guidelines, and key resources for employees., • Support lightweight internal comms as needed (e.g., posting monthly birthdays, monthly anniversaries, uploading All Hands slides and sharing a short recap, leading monthly Standup Coffee).Must Haves:, • 3+ years experience in office management, workplace experience, facilities coordination, or operations in a fast-paced environment., • Event planning experience and a hospitality mindset., • Strong vendor management skills (quality control, escalation, contract basics)., • Reliable, proactive, and calm under pressure, • Ability to lift/carry office supplies and handle light physical tasks as neededNice to Haves:, • Experience supporting hybrid workplaces and building “office playbooks”., • Familiarity with ticketing/task tools, Slack workflows etc., • Prior experience managing corporate housing or short-stay apartments., • Comfortable owning budgets, invoices, and operational tracking.Some of Our Awesome Benefits:, • 100% company-paid medical, dental, and vision insurance option for employees and dependents, • Flexible Time Off policy for vacation and sick, • 401(k) plan and equity options, • Daily catered lunches and snacks, • International exposure to our team in France, • Fully paid parental leave; 14 weeks for birthing parents and 10 weeks for non-birthing parents, • Carrot Fertility provides comprehensive, inclusive fertility healthcare and family-forming benefits with financial support, • Off-sites and many social events and celebrations

Job DescriptionAtomic Machines is ushering in a new era of micromanufacturing with its Matter Compiler™ technology platform. This platform enables new classes of micromachines to be designed and built by providing manufacturing processes and a materials library that are inaccessible to semiconductor manufacturing methods. It unlocks MEMS manufacturing not only for device classes that could never be produced by semiconductor methods, but also for entirely new categories. Furthermore, this digital platform is fully programmable in the way 3D printing is digital—but whereas 3D printing produces parts of a single material using a single process, the Matter Compiler™ technology platform is a multi-process, multi-material system: bits and raw materials go in, and complete, functional micromachines come out. The Atomic Machines team has also created an exciting first device—made possible only through the Matter Compiler™ technology platform—that we will be unveiling to the world soon.Our offices are in Emeryville and Santa Clara, California.About The Role: This is a broad-responsibility, high-judgment team leader role within the IT team. The Senior Manager, Network and Information Security is a strategic leadership role responsible for architecting, building, and governing the enterprise network and security infrastructure across a high-tech manufacturing environment. This role blends deep technical expertise in network architecture, cloud networking, and cybersecurity with people management to develop and lead a small team of engineers and vendor resources to deliver secure, resilient, and scalable connectivity across all production and corporate sites. This position serves as the principal authority on network and security, working cross-functionally with IT, engineering, and business stakeholders to align network capabilities with manufacturing operational goals. This is a full-time, onsite position based in either our Emeryville or Santa Clara office, with occasional work from the other office as needed. What You'll Do: • Leadership, Team and Vendor Management, • Directly supervise, mentor, and develop a very small team of network and security engineers, providing technical guidance, and career development for internal members., • Set team priorities, manage workloads, and ensure 24/7 network operational coverage through effective on-call rotation and escalation protocols., • Foster a culture of continuous improvement, knowledge sharing, and operational excellence within the network security team., • Recruit, onboard, and retain top networking and security talent aligned with the organization's growth roadmap., • Manage external network and security vendors, holding all parties accountable to defined SLAs, quality standards, and outcomes., • Network Architecture and Design, • Lead and own the end-to-end enterprise network architecture strategy, including LAN/WAN, SD-WAN, wireless, interconnects, and OT/IT segmentation., • Architect scalable, high-availability network solutions that support manufacturing operations, IoT devices, and enterprise applications., • Evaluate and recommend emerging network technologies, vendors, and platforms to address capability gaps and future-state requirements., • Develop and maintain comprehensive network architecture drawings, topology diagrams, standards documentation, and lifecycle roadmaps., • Lead routing and switching design, including BGP, OSPF, VLAN segmentation, QoS, and equipment lifecycle management., • AWS Cloud Networking, • Design, implement, and manage AWS networking constructs including VPCs, Transit Gateways, Direct Connect, VPN connections, Security Groups, and NACLs., • Architect hybrid connectivity between on-premises manufacturing sites and AWS cloud environments, ensuring low-latency, secure, and resilient integration., • Partner with engineering and DevOps teams to define and enforce network guardrails, tagging standards, and AWS Organizations-level networking policies., • Optimize AWS networking costs and performance through right-sizing, traffic engineering, and architectural reviews., • Network Security, • Lead the design and enforcement of network security policies, including firewall rule management, zero-trust network access (ZTNA), network access control (NAC), and micro-segmentation., • Oversee network vulnerability assessments and penetration test scoping; ensure timely remediation and deliver clear risk assessment reports to stakeholders., • Manage the installation, configuration, and lifecycle of firewalls, IDS/IPS, proxies, and related security appliances., • Support compliance activities (e.g., NIST, SOC 2, ISO 27001, etc.) through network controls documentation, audit evidence, and remediation execution., • Create management processes to keep all network equipment current and hardened against known vulnerabilities., • Work with team members to facilitate Purple Team and Table Top Exercises., • Operations & Incident Management, • Lead day-to-day network operations, ensuring high availability, performance, and reliability across all enterprise and manufacturing network segments., • Resolve break/fix incidents on network security systems, serving as the senior technical escalation point for both internal engineers and external vendors., • Oversee network monitoring platforms (e.g., Grafana, Datadog, LogicMonitor, etc); define alerting thresholds, dashboards, and response runbooks., • Lead incident response for high-severity network outages, serving as the escalation point from the 24/7 operational support team., • Drive root cause analysis (RCA) investigations; author and publish detailed RCA reports and corrective action plans for senior leadership., • Manage ticketing workflows, ensuring SLA adherence for network-related work orders and user-reported issues., • Stakeholder Collaboration & Governance, • Act as the primary network engineering liaison to IT leadership, OT engineering, manufacturing operations, and engineering teams., • Participate in capacity planning, capital expenditure budgeting, and vendor contract negotiations for network infrastructure., • Present network strategy, risk posture, and project updates to IT leadership and business stakeholders.What You'll Need:, • Bachelor's degree in Computer Science, Information Technology, Network Engineering, or related field. Equivalent experience considered., • 10+ years of progressive network engineering experience, with at least 3 years in a people management or technical lead role., • Demonstrated experience architecting enterprise-grade network solutions in a manufacturing, industrial, or highly regulated environment., • 5+ years of hands-on experience with AWS networking services (VPC, Transit Gateway, Direct Connect, Route 53, WAF, Security Groups)., • Proven experience in network security device management including NGFWs (Palo Alto, Fortinet, Cisco), IDS/IPS, NAC, CASB/SASE, and Web Filtering platforms., • Strong background in routing and switching protocols: BGP, OSPF, EIGRP, MSTP, VLANs, and QoS., • Experience with wireless network design and management (Cisco Meraki, Aruba, or equivalent) across large, distributed campuses., • Certification(s) in CCNP Enterprise or CCIE, AWS Certified Advanced Networking – Specialty, CISSP or CISM, Palo Alto PCNSE, AWS Solutions Architect – Professional, ITIL v4 Foundation, etc.Bonus Points For:, • Network platforms Cisco (IOS-XE/XR/NX-OS), Palo Alto, Juniper, Meraki, Fortinet., • Cloud Networking: AWS VPC, Transit Gateway, Direct Connect, VPN, WAF, Security Groups, NACLs., • Security Tools: Firewalls, IDS/IPS, SIEM (Rapid7/Splunk/Palo Alto), NAC (Cisco ISE/Aruba ClearPass), Vulnerability Scanners., • Protocols: BGP, OSPF, EIGRP, STP/MSTP, VXLAN, DMVPN, MPLS, 802.1x, QoS.

Job DescriptionAbout ROLLER ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! About the Role We are seeking a highly technical, hands-on Senior Data Engineer to architect and scale our data infrastructure from the ground up. As a core member of the data function within our Business Technology team, you will be responsible for building the pipelines and models that power smarter decision-making and operational efficiency across the entire organization. In this foundational role, you will build & architect the modern data stack, ensuring our infrastructure is robust, automated, and governed. You collaborate as a technical partner with GTM ,Product, Finance, P&C to build high-performance data models and pipelines that transform raw data into actionable cross-functional insights. Joining ROLLER at this pivotal growth stage, you will have the opportunity to make an outsized impact on our technical landscape, directly influencing how we process data to deliver world-class experiences for our customers globally. What You'll Do • Scalable Architecture: Design and implement robust Data Modeling and Architecture strategies that support high-volume data processing and maintain long-term scalability., • Cloud Ecosystem: Develop and manage end-to-end data pipelines using Google Cloud Platform services, specifically leveraging Cloud Run, Cloud Function for compute, BigQuery for storage, and Cloud Composer (Airflow) for orchestration., • Transformation Excellence: Build, maintain, and document complex data transformation layers using DBT (Data Build Tool) to ensure high data quality and reliability., • Infrastructure as Code: Automate the provisioning of cloud resources using Terraform and streamline deployment workflows via GitHub Actions CI/CD pipelines., • Cloud Data Warehousing: Demonstrate expert-level proficiency in managing and optimizing Cloud Data Warehouses, such as Snowflake & BigQuery., • Team Collaboration: Partner with cross-functional stakeholders to build and scale high-performing data infrastructure that supports engineering, analytics, and Data Program needs., • Stack Management: Architect and maintain a modern data stack by implementing best-in-class tools including Snowflake, Bigquery, dbt, Fivetran, Looker, Tableau and Airflow., • Pipeline Engineering: Develop scalable ETL/ELT workflows and robust data models to deliver real-time analytics and unified business reporting., • Data Visualization: Create and maintain intuitive, high-performance Looker dashboards will be an added advantage. About You You are a technical builder who views data as a competitive advantage. You thrive in fast-paced environments and have a proven track record of engineering scalable data foundations from the ground up. Equal parts architect and analytical problem-solver, you excel at balancing long-term technical vision with the daily hands-on execution of complex pipelines. You are energized by the full lifecycle of data—moving beyond just writing code to actively leading project discovery and analysis alongside cross-functional partners. You take pride in enabling GTM, Product, Finance & P&C teams through clear insights and high-performance systems. Most importantly, you are excited to act as a founding technical force for a high-growth SaaS company that is transforming the guest experience for attractions businesses globally. • 5+ years of experience in Data & Analytics or Data Engineering with a focus on Scalable cloud driven data pipeline build, • Proven experience in dimensional modeling (Star/Snowflake schema) and designing architectures that support both historical reporting and real-time needs., • Expert-level proficiency in Snowflake or BigQuery, including performance tuning, cost optimization, and access control (RBAC)., • Hands-on experience with Google Cloud Platform services, specifically Cloud Function, Cloud Run for containerized workloads and Cloud Composer for orchestration., • Through hands-on experience of dbt (Data Build Tool) to manage transformations, including writing custom macros, implementing tests, and generating documentation., • Solid experience using Terraform to provision cloud resources, ensuring that infrastructure is version-controlled and reproducible., • Proficiency in GitHub Actions to automate testing and deployment pipelines for data models and infrastructure., • Ability to design high-performance dashboards that prioritize user experience and fast load times., • Experience collaborating with Finance, GTM, and Product to define key metrics (like CAC, LTV, or Churn) and codifying them into the data layer., • Familiarity with data ingestion tools like Fivetran , Airbyte, Workato, Mulesoft to sync data from various SaaS platforms into the warehouse., • Operates as a full-stack Data Engineer with the technical authority to architect and build entire data lifecycles, from raw source ingestion to high-impact data visualization., • Familiarity with business-critical systems like Salesforce, Chargbee, Gainsight, and product analytics tools., • Strong communicator with a track record of working across technical and non-technical teams to drive alignment. Preferred Qualifications • Experience partnering with IT or Business Technology teams to drive cross-functional outcomes., • Exposure to customer success and revenue workflows, such as onboarding journeys, renewal metrics, or support analytics., • Familiarity with AI/ML pipelines and experimentation frameworks that support data-driven innovation. Perks! • You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews., • 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins)., • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!, • Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more., • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers., • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!, • Individual learning & development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect

Job DescriptionAbout ROLLER ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! About the Role ROLLER is seeking a highly strategic and execution-oriented Head of Revenue Strategy & Operations to join our Go-To-Market (GTM) leadership team. This role is responsible for architecting, operating, and continuously optimizing ROLLER's GTM engine to drive efficient, predictable, and scalable bookings growth. You will partner closely with the CRO, CFO, Executive Leadership Team, and leaders across Marketing, Sales, Professional Services, Customer Success, Support, Partnerships, and Product. Acting as a primary business partner to Finance, you will ensure tight alignment between revenue strategy, financial planning, forecasting, and investment decisions.This role blends strategy, analytics, systems, and execution with direct ownership of ROLLER's most critical cross-functional growth initiatives. You will define where and how ROLLER grows across segments, verticals, geographies, and channels, and mobilize the organization to execute. What You'll Do • Own and evolve ROLLER's GTM strategy, operating model, and organizational structure., • Drive major cross-functional growth initiatives including outbound scale, integrated marketing campaigns, and new geography and vertical expansion., • Serve as a core business partner to Finance, aligning GTM strategy with financial planning, budgets, and ROI., • Own sales forecasting, pipeline inspection, scenario modeling, and forecast accuracy., • Design and optimize sales territories, coverage models, and capacity planning., • Lead sales compensation and incentive plan design., • Lead annual and long-range GTM planning including headcount, ROI, and market prioritization., • Build executive dashboards, KPIs, board materials, and QBR insights., • Partner with IT to scale Salesforce and GTM systems., • Drive operational efficiency, automation, and GTM operating cadence. What We're Looking For • 10–12+ years of experience in Revenue Strategy, RevOps, Strategy & Operations, FP&A, or GTM leadership roles, including prior experience in Strategy Consulting and/or Investment Banking., • Proven ownership of cross-functional GTM initiatives with measurable growth impact., • Deep experience in sales forecasting, territory design, compensation planning, and GTM org design., • Strong partnership experience with Finance and CFO organizations., • Exceptional analytical, modeling, and executive communication skills., • Strong systems orientation with hands-on Salesforce and BI experience., • Experience leading high-performing, globally distributed teams. Perks! • You'll get to work on a category-leading product that customers love in a fun, high-growth industry! Check our Capterra and G2 reviews., • 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins)., • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns...you name it. We're willing to make it happen!, • Team Member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more., • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers., • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do!, • Individual learning & development budget plus genuine career growth opportunities as we continue to expand!What You Can Expect

Job DescriptionPosition OverviewCentivax is seeking a detail‑oriented, service‑minded Lab Manager to keep our laboratories running smoothly day‑to‑day. In close partnership with the Director of Laboratory Operations, this role is responsible for executing routine operational tasks that enable scientists to focus on research: preparing labware, autoclaving materials, maintaining inventory and freezer maps, processing orders and invoices, and coordinating shipping and receiving—including temperature‑controlled logistics. The ideal candidate brings strong organizational skills, reliable follow‑through, and comfort working in a regulated biotech environment. Key Responsibilities 1. Daily Lab Operations & Sterilization • Prepare and autoclave labware and reagents; glassware, equipment components, liquid media, buffers, and consumables for regular use., • Maintain general lab housekeeping and organization (benches, stockrooms, common equipment and common areas)., • Consolidate lab waste for pickup and maintain manifest recordkeeping., • Participate in compliance checks and upgrading facilities to meet/maintain EHS standards2) Freezer Maps, Sample Tracking & Inventory, • Update and maintain accurate freezer/fridge/cryo-storage maps and location tracking., • Perform routine cycle counts; track lot numbers/expiry; maintain minimum/pars and reorder points., • Receive and store incoming reagents and supplies; ensure proper storage and documentation in LIMS/inventory software.3) Purchasing, Receipts & Invoice Support, • Create POs, onboard new vendors, place orders, track deliveries and expedite backorders., • Collect and reconcile receipts; match invoices to POs and receiving (3‑way match); submit to Accounts Payable and resolve discrepancies with vendors., • Manage and track invoices against purchasing platform to keep payments within net terms4) Shipping, Receiving & Logistics, • Coordinate daily shipping/receiving; inspect and store new packages, including cold‑chain receipts., • Prepare compliant domestic/international shipments for biologics, reagents, and equipment (dry ice, gel packs, UN/IATA/DoT labeling and documentation as applicable) for outgoing packages, when needed., • Ensure room temp, cold and ultracold materials are stored correctly and buyers are notified5) Equipment & Facilities Support, • Perform routine checks (e.g., -80°ree;C/-20°ree;C/4°ree;C temperature logs, CO₂ tank changes, LN2 fills, eyewash/shower tests)., • Help coordinate preventive maintenance, calibrations, and service visits; maintain equipment logs and certificates., • Manage gas cylinders, liquid nitrogen/dry ice replenishment, and basic facility tickets.6) EHS, Biosafety & Compliance, • Maintain SDS library, chemical inventory, and proper equipment and hazard labeling; support hazardous and biohazardous waste segregation and pickups., • Conduct and document regular safety walk‑throughs; update eyewash maintenance tags, re-stock PPE and spill kits; post required signage., • Support onboarding/training logistics (e.g., EHS trainings, SOP sign‑offs) and assist during internal/external audits and building emergency drills.7) Organizational Systems & Space Set‑Up, • Keep stockrooms, cabinets, and common equipment areas clearly labeled and organized., • Support bench moves and new lab area set‑ups: unpack, asset‑tag, label, and stage equipment/consumables in a changing lab space.8) Data Entry & Documentation, • Enter and verify data in LIMS/inventory and equipment maintenance systems; maintain accurate logs, checklists, and SOP adherence., • Generate simple reports (inventory levels, spend summaries, receiving/usage logs) for the Director.QualificationsRequired, • Associate’s or Bachelor’s degree in a relevant scientific field or 1+ years of hands‑on lab operations/stockroom experience (biotech, pharma, or academic core facility)., • Proficiency with standard lab equipment and routine lab prep (media / buffer / consumables)., • Experience with inventory/LIMS or lab procurement tools; confident with G-suite and Microsoft Office., • Familiarity with shipping/receiving processes; handing dry ice/LN2 and cold‑chain materials., • Strong attention to detail, organization, documentation, and communication., • Ability to lift/move up to ~60 lbs, stand for extended periods, and work safely in BSL‑2 environments with appropriate PPE., • Must be on‑site for the role.Preferred, • 2–4 years in laboratory operations within biotech or a regulated environment., • Experience with IATA/DoT hazardous goods shipping (biological substances, dry ice) or willingness to obtain certification., • Working knowledge of EHS practices (SDS, chemical inventories, waste streams) and equipment calibration/PM scheduling., • Familiarity with common lab procurement/ERP systems (e.g., Coupa, NetSuite, SAP, Quartzy, Prendio) and ticketing tools., • Valid driver’s license for occasional local pickups.Compensation, • $80-120k annual salary, depending on experience Powered by JazzHR gFmovLF6Jd

Job DescriptionAbout ROLLER ROLLER is not your average software-as-a-service company. With a global presence in over 30 countries, we're here to bring some excitement to the leisure and attractions industry and make a difference! Our mission is to help businesses operate smoothly and create fun and memorable guest experiences by providing seamless ticketing, point-of-sale, self-serve kiosks, memberships and digital waiver processes. But here's the best part: our team. We're a group of 300+ highly passionate, enthusiastic, and down-to-earth professionals located all around the world who are all working together to build something truly remarkable. We're aiming high and believe that the possibilities are endless. As we continue to grow globally, we're excited to write our success story and have fun along the way. We genuinely love what we do, and we're looking for like-minded people to join us on this amazing journey. If you're ready to be part of a dynamic team and make a real impact, come aboard, and let's create some unforgettable experiences together at ROLLER! About the Role The Senior Marketing Strategy & Operations Manager at ROLLER will play a pivotal role in driving operational excellence across the marketing organization. This person will partner closely with marketing and revenue leadership to design and implement the systems, data structures, and processes that power data-driven decision-making and scalable growth. You'll own and optimize the marketing tech stack, ensure seamless lead management and attribution, and build clear, actionable reporting frameworks that drive alignment across marketing, sales, and finance. Beyond analytics and process, you'll help manage team workflows, calendars, and quarterly business reviews—identifying opportunities to streamline and innovate, including leveraging AI to enhance efficiency and insight. What You'll Do • Partner with marketing leadership to define operational priorities that align with broader GTM and business goals., • Work with the Business Systems Team to manage and optimize the marketing tech stack, documenting processes and system flows to ensure consistency and scalability., • Implement, optimize, and maintain lead lifecycle processes, including scoring, routing, and multi-touch campaign attribution., • Work closely with Sales & Revenue Operations to align on full funnel reporting and pipeline contribution in order to help identify business risks and investment opportunities., • Build standardized dashboards and reporting frameworks to monitor, measure, and analyze marketing performance down to a channel level to deliver actionable insights to head of marketing and marketing leads to help us meet ambitious growth targets., • Work with finance to reconcile and track against marketing budget and forecasting., • Help manage the full marketing team calendar and the status of key projects., • Assist with marketing QBRs and SLT level reporting and presentations., • Identify and implement process improvements to help the team move faster without sacrificing accuracy or quality, including implementing AI into existing flows across our stack as well as building out new processes from scratch. About You • You're a strategic thinker who thrives at the intersection of marketing, systems, and analytics — passionate about building scalable processes that enable smarter, faster decision-making., • Based in the San Francisco Bay Area or Austin, Texas, with flexibility for hybrid work., • You have deep experience in marketing operations or revenue operations, ideally within a high-growth SaaS environment., • You're skilled in partnering with marketing, sales, and revenue leadership to align operational priorities with broader GTM and business goals., • You have hands-on experience managing and optimizing marketing tech stacks, and are comfortable mapping and documenting complex system flows for consistency and scalability., • You're proficient in lead lifecycle management, including lead scoring, routing, and multi-touch attribution., • You're data-driven, with proven experience building dashboards and reporting frameworks that translate metrics into actionable insights and growth opportunities., • You're comfortable collaborating cross-functionally — particularly with Finance to manage budgets and forecasts, and Revenue Operations to ensure full-funnel visibility., • You have exceptional organizational skills and enjoy keeping teams aligned through calendars, project tracking, and QBR preparation., • You're a natural optimizer — continuously identifying opportunities to improve processes, automate workflows, and leverage AI to enhance efficiency and accuracy., • You're detail-oriented but also pragmatic, able to balance precision with agility in a fast-paced, dynamic environment. Perks! • You get to work on a category-leading product that customers love in a fun, high-growth industry- check our Capterra and G2 reviews., • 20 days of paid time off (PTO), 10 sick days, and local paid Bank Holidays., • 4 ROLLER Recharge days per year (When we hit our goals each quarter, we take a well-earned day off together to relax, recharge, and celebrate our wins)., • Free medical insurance for the employee., • 401(K) Plan with a 100% match on contributions up to 5%., • Engage in our 'Vibe Tribe' - led by our team members; you can contribute to company-wide initiatives directly. Regular events and social activities, fundraising & cause-related campaigns... you name it. We're willing to make it happen!, • Team member Assistance Program to proactively support our team's health and wellbeing - access to coaching, education modules, weekly webinars, and more., • 16 weeks paid Parental Leave for primary carers and 4 weeks paid Parental Leave for secondary carers., • Highly flexible work environment with an All Access pass to WeWork depending on your location., • Work with a driven, fun, and switched-on team that likes to raise the bar in all we do., • Individual learning & development budget plus genuine career growth opportunities as we continue to expand! What You Can Expect Successful applicants will be required to complete a background check (including criminal history) prior to commencement of employment #LI-hybrid

Job Description Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads. When you join Crusoe, you join a team that is building the future, faster. We're in the midst of the greatest industrial revolution of our time. The demand for AI compute is boundless, and power is a bottleneck. We're solving that — with an energy-first approach that makes AI infrastructure better for the world and faster for the people innovating with AI. We're looking for problem-solving, opportunity-finding teammates with a sense of urgency, who believe in the scale of our ambition and thrive on a path not fully paved — people who want to grow their careers alongside a team of experts across energy, manufacturing, data center construction, and cloud services. If you want to do the most meaningful work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that believes in each other, come build with us at Crusoe. About the Role: We are seeking a highly skilled and motivated GPU Fleet Operations Engineer to join Crusoe’s Fleet Operations team to support our research and integration lab. This role is focused on the deployment, management, advanced diagnosis, maintenance, and repair of high-performance GPU compute clusters. The ideal candidate will be hands-on with GPU rack-level troubleshooting and will work closely with data center operations, engineering, and vendors to support cutting-edge infrastructure featuring the latest NVIDIA and AMD GPUs. This position plays a critical role in supporting Crusoe’s new product integration, research and experimentation efforts. What You’ll Be Doing: * Managing a lab environment consisting of the latest GPU systems. * Working closely with OEM for racks, CDUs, and data center infrastructure components * Perform diagnosis and troubleshooting of hardware faults within GPU racks and high-density compute systems. * Support GPU platforms including NVIDIA A100, H200, GB200, B200, B300 and AMD 350X / 355X. * Execute component-level diagnosis and remediation for failed or degraded hardware. * Partner with data center operations to manage and perform field-replaceable unit (FRU) repairs for GPUs, power supplies, cooling systems, interconnects, and networking hardware. * Conduct post-repair validation, burn-in testing, torch testing, and NVIDIA NCCL testing to ensure system stability and performance. * Perform firmware and BIOS upgrades. * Maintain detailed documentation of maintenance activities, failures, and resolutions in ticketing and asset management systems. * For lab operations, develop and update standard operating procedures (SOPs) for troubleshooting, repair, and validation workflows. * Collaborate with engineering, software, and data center operations teams to identify root causes of systemic failures and document remediations. * Participate in a rotating infrastructure on-call schedule (about one week every 4–6 weeks) with daytime coverage and handoff to the Europe team. What You’ll Bring to the Team: * Experience diagnosing and repairing high-density, rack-mounted compute hardware in production environments. * Deep understanding of GPU architectures and hands-on experience with GPU-based systems. * Experience supporting NVIDIA A100, H200, GB200, B200 and AMD 350X / 355X series platforms. * Familiarity with high-speed interconnects such as InfiniBand, NVLink, and RDMA over Converged Ethernet (RoCE). * Strong Linux experience (Ubuntu, Rocky Linux, CentOS) using the command line for diagnostics and testing. * Proficiency with GPU and system diagnostic tools such as NVIDIA DCGM and NVIDIA field diagnostic utilities. * Experience working with enterprise server hardware, power delivery, and cooling systems. * Strong analytical and problem-solving skills. * Excellent communication and collaboration skills. * Ability to work independently in a fast-paced data center or operations environment. Nice to Have: * Technical certification or Associate’s/Bachelor’s degree in Electrical Engineering, Computer Science, or a related field or demonstrated experience. * Experience working directly with hardware vendors and escalations. * Background in large-scale GPU fleet operations or hyperscale data center environments. Benefits: * Industry competitive pay * Restricted Stock Units in a fast growing, well-funded technology company * Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents * Employer contributions to HSA accounts * Paid Parental Leave * Paid life insurance, short-term and long-term disability * Teladoc * 401(k) with a 100% match up to 4% of salary * Generous paid time off and holiday schedule * Cell phone reimbursement * Tuition reimbursement * Subscription to the Calm app * MetLife Legal * Company paid commuter benefit; $300 per pay period Compensation Range: Compensation will be paid in the range of $172,000 - $209,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data. Crusoe Energy is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

Job Description • $40.00 Per Hour, • 40 + Hour Work Week, • Paid Travel, • Pre-tax commuter benefits, • 401k packageMUST call for phone screen to be considered Chris at 281-817-4329 Our partners are helping an on-demand, autonomous ride-share company hire a customer services Operator dispatcher to be responsible for testing and operation of the remote monitoring/control system for autonomous vehicles. As a Fleet Support Specialist, • Collaborate with the scheduling team to secure repair slots and optimize vehicle repair time., • Review open vehicle issues and generate action plans, ensuring constant monitoring and updates on fleet health., • Maintain accurate historical data and record-keeping for vehicle health and repairs., • Assist in the creation and development of technical documentation and processes., • Support the creation of daily, weekly, monthly, and quarterly reporting on fleet performance and maintenance., • Perform quality inspections of repair orders, • Support in ordering parts, ensuring parts availability for scheduled and unscheduled repairs., • Interface with multiple teams across the company to align processes and operations for smooth workflow., • Effectively monitor autonomous vehicle operations., • Respond to and manage critical mission needs., • Assist the fleet of vehicles by providing remote guidance in complex situations., • Assist with testing and data collection., • Work closely with SW, QA and UX to improve the Interface., • Willingness to work flexible shift hours.Requirements, • familiarity with MS Office/Google Suites, • 2+ years of experience working in operations or a fast-paced environment, • Bachelor's degree in STEM, Analytics, or related fields, • Excellent computer skills and problem-solving ability, • Excellent written and verbal communication, • Pre-tax commuter benefits, • Employer Subsidized healthcare benefits, • Flexible Spending Account for healthcare-related costs, • Zero costs for short and long term disability and life insurance VJyQW2CN2m

Job DescriptionBusiness Wire, a Berkshire Hathaway company, is the global market leader in press release distribution and regulatory disclosure. We are on a mission to redefine how organizations connect with their audiences - and that’s just the beginning! Organizations, large and small, depend on us to accurately publicize market-moving news and multimedia, and generate social engagements that develop interactions with their target audiences. About the RoleA Service Desk Engineer supports Business Wire employees by troubleshooting, diagnosing, and resolving problems related to computer hardware, operating system, applications, networking, and peripherals. The individual will also take part in incident escalations and coordination across various technical teams. An ideal candidate possesses a broad mixture of experience; technical/functional knowledge, consultative, and a demonstrated track record of providing a high level of customer service. What You'll Do • Support the End User Technology environment across various applications and hardware (Windows & Mac)., • Respond to IT service requests from employees via chat, phone, email, or ticketing system promptly and professionally., • Administers Jamf and Microsoft Intune to manage macOS and Windows endpoints, ensuring devices remain compliant and properly configured throughout their lifecycle., • Deploys and maintains software packages and application versioning across managed endpoints including testing and validating updates prior to rollout., • Supports zero-touch provisioning workflows for Mac and Windows devices, enabled automated enrollment, configuration, and security policy enforcement upon first boot., • Supports endpoint and user lifecycle processes through automation scripting and implements workflow automations that improve response and resolutions times., • Administers OKTA to support user provisioning, MFA policies, group assignments, and application access management., • Configures and maintains SAML and OIDC SSO integrations to provide secure, seamless access to business applications., • Install, configure, and maintain IT equipment and software in alignment with company standards. Create and maintain technical/process documentation., • Provide technology training., • Document activities in ticketing system and maintain IT inventory and records., • Escalate complex or unresolved issues to senior IT staff or management., • Entitlement enrollment/disenrollment., • Additional duties as required.What You'll Need, • 4 years of IT Service Desk experience., • Demonstrate technical proficiency providing Microsoft and Mac desktop and network support., • Experience supporting common software products, such as Windows/Mac operating systems, Office365, Active Directory, VPN, Antivirus, and Okta., • Experience with using and supporting IT service management tools, like Jira, and knowledge of best practices (ITIL)., • Experience with endpoint device management solutions (JAMF, Intune)., • Ability to work independently and as part of a team., • Ability to troubleshot under pressure, handle multiple priorities, while providing exemplary customer service and professional demeanor., • Ability to learn new technologies and skills., • Basic scripting knowledge., • Certification such as CompTIA A+, CompTIA Net+, ITIL, and Microsoft 365 are a plus.What We Offer, • Ability to work remotely, • Excellent health benefits that begin on your first day of employment, • $100 monthly fitness allotment, a tuition reimbursement program, and enhanced mental health resources, • 401(k) plan with generous company match, and annual profit sharing contribution (subject to company performance), • PTO, Floating Holidays, Wellness Day Off, Birthday Day Off, and more!A pre-employment background check will be required after the acceptance of an offer. Business Wire is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Business Wire will also consider for employment qualified applicants with arrest and conviction records.

Job DescriptionJob Title: Customer Service Representative- Drive Thru (L1)Location: South San Francisco, CASummary:We are looking to hire a skilled/flexible L1 Customer Service Representative to support our B20 Drive Thru. In this role you will assist our clients with deployment of computer hardware and retrieval of refreshed/damaged/old hardware. The main responsibility is to be the first point of contact for customers picking up and dropping off hardware to the B20 Drive Thru. You will be required to work on-site and assist with non-technical login support. This self-motivated candidate will follow defined account or departmental policies and procedures, work on routine assignments, and raise issues to management when necessary. Essential Duties and Responsibilities: • Meet with customers per scheduled Calendar to assist with pick-ups, drop offs, and hardware swaps., • Assist customers with unscheduled drive thru or walk ups., • Receive, deploy and secure hardware., • Update equipment tracking documents., • Provide regular feedback consistent with the needs of the team and environment for ongoing improvements., • Update ticket notes in multiple ticketing systems (OPUS and ServiceNow)., • Other duties and responsibilities may be assigned., • Lift and carry 20 - 40 pounds., • Maintain professionalism and appearance at all times.Education/Experience:, • 1+ year Customer Service experience., • Customer Service and experience working directly with customers is a must., • Any Technical ability is a plus but not necessary., • Able to multitask and prioritize multiple tasks/activities., • Good interpersonal skills and organizational skills., • Google Suite (sheets/docs/slides/chat/calendar) is a must.

Job DescriptionCompany Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. • 19,000 trained professionals, • 350+ locations worldwide, • Fortune 500, • Globally unified systemsJob Description Job Overview: Responsible for execution of day-to-day activities within the Logistics Team, supporting us achieving operational success for one of our key customers on a constant basis. Capable of processing shipments, track and trace, working directly with the customer and other departments in harmony, while maintaining a high standard of work and delivering excellent results. Major Duties and Responsibilities: ● Enhance customer relationships by identifying areas for improvement in the overall customer experience ● Develop and maintain relationships with cross-functional departments, as well as carriers, vendors, and other service providers ● Communicate with customers in person and/or through calls, emails, digital platforms and ticketing systems ● Process shipping requests, generate internationally compliant documents and manage shipment exceptions according to SLA ● Tracking & monitoring inbound/outbound shipments ensuring to meet KPIs and OKRs as agreed to with the client ● Coordinate and collaborate with multiple parties including customer stakeholders, warehouses, carriers, service providers and onsite team members to resolve any issues that may arise and escalate as necessary ● Maintain knowledge of customer and company policies on all aspects of product movement ● Identify and suggest corrective actions for ongoing incidents, delivery issues, opportunities and SOPs ● Identify and articulate process improvement ideas to support operations and projects ● Create documented process for customers when requested - SOP/SWI creation ● Support the implementation of company’s culture within the team ● Work towards individual and department Key Performance Indicators (KPIs) ● Stay up to date with the best practices and techniques in supply chain and proactively apply new knowledge to improve processes ● Work with Waymo stakeholders and project managers to agree delivery schedules and create plans to support on time delivery ● Work with Waymo and other stakeholders to understand Dangerous Goods (DG) requirements and gather necessary documentation ● Other duties as assigned Qualifications Qualifications ● Bachelor's degree or equivalent working experience ● 1-2 years of experience in logistics and/or high volume customer service roles ● Fluent in English; excellent written and oral communication skills ● Excellent customer service skills ● Strong organizational, communication and problem-solving skills ● Self-starter with the ability to triage and prioritize tasks in a fast-paced environment ● Analytical mindset with the ability to interpret data and make informed decisions ● Possesses a positive, can-do attitude ● Strong knowledge of Microsoft Office, Google workspace Additional Information All your information will be kept confidential according to EEO guidelines. Expeditors offers excellent benefits: • Paid Vacation, Holiday, Sick Time, • Health Plan: Medical, • Life Insurance, • Employee Stock Purchase Plan, • Training and Personnel Development Program, • Growth opportunities within the company, • Employee Referral Program Bonus

Job Description About the Job Love live events? Want to be part of the action? We're looking for friendly, outgoing Guest Experience Representatives to help create unforgettable experiences for fans and visitors. You'll be the face of the venue, welcoming guests, answering questions, and making sure everyone has a safe and fun time. What You'll Do * Greet guests with a smile and positive attitude * Help fans find their seats, restrooms, and concessions * Answer questions about the event and venue * Assist with ticketing or entry issues * Keep an eye out for guest safety and comfort * Be a problem-solver and go-to helper for all things guest-related What We're Looking For * A people person who enjoys helping others * Great communication and teamwork skills * Cool under pressure, even when it gets busy * Reliable and ready to work evenings, weekends, and holidays * Prior customer service experience is awesome but not required - we'll train you! Why You'll Love It Here * Be part of live shows, sports, and entertainment events * Work in a fun, energetic environment * Flexible part-time hours * Opportunity to grow your skills in hospitality and customer service Ready to Join the Team? If you're excited about making guests feel welcome and want to be part of creating amazing memories, apply today!