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At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better. $15.50 - $17.45 per hour! Our Seasonal Stock Teammates keep the ball moving in our stores during our busiest seasons, making sure our products are always available for our customers. The Stock Teammate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Teammate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns, and merchandising. If you’re looking for opportunities to earn money and stay busy during your summer or holiday break, we’re looking for you! We count on our Stock Teammates to: • Process merchandise shipments, • Replenish the sales floor, • Manage markdowns and re-ticketing, stock transfers and damaged goods, • Keep the stockroom and the sales floor stocked, clean and organized To be considered for this role, you must meet these minimum requirements: • At least 18 years old, • Available to work a flexible schedule, • Comfortable with or willing to learn technology (such as computers, hand-held and mobile devices), • Strong communication skills, • Ability to perform essential functions of the role You’ll be considered an elite candidate if you also have: • Previous experience in a warehouse or inventory management role (preferred, not required) Perks our Seasonal Part-Time Stock Teammates receive: • Generous teammate discount, • Ability to participate in special contests with opportunity to win merchandise and other exclusive prizes, • High-energy and inclusive environment, working alongside people who aren’t afraid of a challenge and appreciate the power of a team, • Priority consideration to return for future seasonal hiring periods, • Opportunities for regular part-time and full-time roles, • Flexible work schedules available The Stock Associate contributes to store sales and KPI targets by maximizing selling potential through ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. This role reports to the Store Manager and is responsible for delivering on all aspects of stockroom standard operating procedures (SOP/Retail Operations Manual) and achieving the brand standards for shipment processing, replenishment, markdowns, merchandising and cycle counts. The Stock Associate will assume the Sales Specialist responsibilities in their absence. Sales & Omni • Execute store operations with particular focus on product flow to/from the sales floor, • Deliver omni-channel requests in line with UA process and policy through digital experience Brand Image & Customer Experience • Model the UA service culture and customer expectations, • When assisting athletes communicate brand messages according to UA Service Model, • Support, understand and adhere to Under Armour’s visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor Retail Operations • Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns, merchandising and cycle counts through utilizing the company tools and resources, • Maintain stockroom standard operating procedures (SOP/Retail Operations Manual) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity, • Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership, • Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership, • Aware of and follows Loss Prevention policies; advise management of any unusual internal or external activity Team Collaboration/Self Growth • Collaborate with teammates to achieve store goals, • Accountable for self-development, while seizing growth opportunities to increase performance, • Basic numeracy, literacy, listening, and communication skills, • Fluency in local language, • Proficient in use of computers and other technology, • Demonstrated collaborative skills and ability to work well within a team, • Demonstrated ability to work in a fast-paced and deadline-oriented environment, • 0-3 months working in a sports/apparel & footwear retail environment, • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends, • Ability to handle or relocate products up to 25 lbs/12kgs, • Able to move about for extended periods of time with short breaks to handle products, • Ability to freely access all areas of the store; including the selling floor, stock and register area

Job Description Leo Valet LLC is currently seeking candidates for the NIGHT SHIFT VALET ATTENDANT position at our Steak 48 Restaurant contract. Your responsibilities: greeting guests as they arrive, ticketing guests that would like to valet (name, car make and model, location of parking), parking cars in an organized manner, and handling payment. The hours of service: Sunday- Shift 1 (3:30pm-10:30pm), Shift 2 (5:00pm-10:30pm) Monday- Shift 1 (3:30pm-10:30pm), Shift 2 (5:00pm-10:30pm) Tuesday- Shift 1 (3:30pm-10:30pm), Shift 2 (5:00pm-10:30pm) Wednesday- Shift 1 (3:30pm-10:30pm), Shift 2 (5:00pm-10:30pm) Thursday- Shift 1 (3:30pm-10:30pm), Shift 2 (5:00pm-10:30pm) Friday- Shift 1 (3:30pm-11:30pm), Shift 2 (5:00pm-11:30pm) Saturday- Shift 1 (3:30pm-11:30pm), Shift 2 (5:00pm-11:30pm) * We are looking for candidates who can work Shift 1 or 2 * An ideal candidate is someone who is: -reliable -responsible -shows up on time -always in uniform -clean record -can communicate clearly Company DescriptionLeo Valet was created by two best friends that graduated college back in 2016-2017. While attending college the two owners both used to valet, they each have over 10 years of valet experience. We've done major events/contracts from sporting events and mall shopping centers to the most personalized private events like weddings. We cover all Greater Philadelphia area and even the Allentown, Lehigh, and Bethlehem areas.Leo Valet was created by two best friends that graduated college back in 2016-2017. While attending college the two owners both used to valet, they each have over 10 years of valet experience. We've done major events/contracts from sporting events and mall shopping centers to the most personalized private events like weddings. We cover all Greater Philadelphia area and even the Allentown, Lehigh, and Bethlehem areas.

Job DescriptionDescription Job Title: Event Staff Location: Philadelphia, PA Position Type: Full-time Job Summary: We are seeking enthusiastic and dedicated Event Staff to join our team for [type of event(s)]. As an Event Staff member, you will play a key role in delivering exceptional experiences for attendees, ensuring events run smoothly, and assisting with various event-related tasks. This role is ideal for individuals who enjoy working in a fast-paced environment and providing excellent customer service. Key Responsibilities • Greet and assist guests upon arrival, providing them with information and directions as needed., • Set up and tear down event spaces, including arranging seating, decor, and signage., • Help manage event registration, ticketing, and check-in processes., • Monitor event areas to ensure everything runs according to schedule., • Ensure cleanliness and tidiness of event spaces throughout the event., • Assist with food and beverage service, including distribution, setup, and clearing., • Respond to any questions or concerns from attendees and resolve issues promptly., • Work with other event staff and vendors to coordinate logistics and address any issues that arise during the event., • Excellent communication and customer service skills., • Ability to work in a fast-paced and high-pressure environment., • Strong attention to detail and problem-solving abilities., • Ability to work well in a team and independently., • Physical stamina to stand for extended periods, lift objects, and perform manual tasks., • Competitive salary and performance-based bonuses., • Health, dental, and vision insurance., • 401(k) plan with company match., • Paid time off and holidays., • Opportunities for professional development and career growth.

Job Description Earn up to $20+/hour Buying Tickets! Ticket Buyer We are a leader in the entertainment industry specializing in ticketing for live events. We are industry veterans with fresh ideas for the ticketing industry. We provide tickets to live events and shows across the nation including music, sports and theatrical performances. We pride ourselves in offering the best experience for the best price to our customers. Our technology is what allows us to outperform our competitors and deliver an unforgettable experience to fans. We are excited to add a Ticket Buyer and be part of our growing team! * Make extra income buying tickets at venue box offices * Earn commissions on every ticket you buy * Flexible schedule * No experience necessary, but if you have worked as a rideshare or delivery driver, shopper, courier or done other gig type jobs, this may be a good fit for you * Ticket buyers receive ticket purchase orders thru an app on their smartphone, then travel to venues to purchase tickets using a company provided credit card * After purchasing tickets, the detail is entered in the app, tickets are then shipped to us * Commissions are paid weekly thru direct deposit, after tickets are received and no base pay Requirements Here’s what you need to get started: * Be at least 18 years old * Be eligible to work in the US * Be physically able to drive, ride or walk to venues to buy tickets * Have a smartphone to interface with company to view order requests and enter detailed purchase information * Be able to work approx 2 days per week, 1 - 4 hours per day - generally between 10:00am - 9:00pm (venue box office hours vary greatly) * Be able to communicate through SMS * Be accurate, detail-oriented and result-driven * Be trustworthy, reliable, and engaging * Have good verbal communication skills #ZR

Job Description The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives. At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find TFI offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration. Position Description The Guest Experience Associates I are the main point of contact for guests while they visit The Franklin Institute and are responsible for several aspects contributing to the success of the day-to-day museum operation. They will be skilled at guest relations and general museum operations. Associates will be knowledgeable and well-versed about museum exhibits, programs, and shows. • Provide and promote excellent customer service enthusiastically and engagingly while demonstrating in-depth knowledge of The Franklin Institute., • Assist guests with developing a plan of action for their day’s activities by providing personalized suggestions and disseminating museum information., • Operate the exhibit and gallery entry process while answering questions and providing guests with information on how to navigate the exhibit in an outgoing manner., • Orienting groups as they arrive, which includes helping to store lunches/coats, ensuring lunchrooms are clean, and maintaining a safe and friendly environment for students., • Resolve sensitive guest situations on an individual basis through personal interaction and guidance from the Guest Experience Management team to determine and provide an appropriate level of guest recovery., • Actively monitor the ticketing and planetarium queues to maintain crowd control., • Assist guests with special accommodations and in emergencies., • Actively participate in a fun, positive, and inclusive team-oriented work environment, • Maintain a clean and safe work environment, • High school graduate, GED, • Superior customer service and communication skills with a professional work ethic., • Ability to work independently and unsupervised in areas of the museum, as well as contribute within a team structure., • Outgoing, positive, team-oriented personality with an ability to appreciate and empathize with the feelings of others., • Ability to arrive at work location for all scheduled shifts on time., • Adheres to all established museum policies and guidelines., • Must be able to stand for up to 4 hours without a break. To apply, please visit our Career Center. We look forward to hearing from you! Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role. The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

Job DescriptionDescriptionMultiple Shifts Open Work Schedule includes working Weekends and Holidays. Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife Network Systems Administrator to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success. The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations. If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league’s fast-paced and mission-critical IT environment. Key Responsibilities * • Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance., • Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization., • Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure., • System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance., • Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary., • Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments., • Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting. Skills, Knowledge and ExpertiseRequired Skills • Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies., • Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience., • Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds., • Familiarity with automation tools and scripting, • Excellent problem-solving skills with the ability to adapt to dynamic priorities.Preferred Skills, • Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki), • Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations., • Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments., • Knowledge of infrastructure capacity planning and performance tuning., • Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications., • Familiarity with security best practices, SIEM platforms, and endpoint protection., • Experience with advanced video streaming technologies and CDNs., • Familiarity with infrastructure performance tuning and capacity planning.Qualifications, • Provide game day support on major holidays when games are played., • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience., • Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)., • The unique opportunity to be part of the league’s technological foundation., • A challenging, high-energy workplace with direct impact on game-day success., • Hands-on experience with cutting-edge technologies in a mission-critical environment. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of work being performed by employees in this job. It is not intended to be a complete list of all responsibilities, duties, and skills required. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time, we have no interest in onboarding any new staffing partners.

Job Description The Franklin Institute, the most visited museum in the Commonwealth of Pennsylvania, strives to be the world leader in promoting science and technology education and literacy through inspiring and engaging experiences that cultivate curiosity, critical thinking, and an understanding of the crucial role science plays in our lives. At The Franklin Institute, we provide an environment that is as nurturing as it is dynamic. Our team-oriented approach allows for ample learning and career growth opportunities. We think you will find the Institute offers the ideal atmosphere in which to best use your skills and talents. We are eager for your input, ideas, and inspiration. Position Description: The Education Programs Coordinator will primarily support the Education Programs team in the coordination and administration of education programs and will be responsive to the needs of the projects and programs. Programs include a range of models including local and national networks, a variety of audiences including community partners and museums, and short-term and ongoing programs. This role will secondarily support the Youth Programs team’s logistics and operations. This position will report to the Project Manager of Education Programs, primarily supporting the Education Programs team. As such, this individual will also work closely with the Assistant Director of National and Network Education Programs and the Assistant Director of Professional Development, as well as the Managers of Youth Programs. The Education Programs Coordinator will be responsible for the following: • Facilitate the execution of contracts, purchase orders, check requests, and invoices for program participants and Professional Development attendees, • Coordinate virtual and in-person program trainings and events including reserving rooms and scheduling Zoom meetings, provide day-of technical support, order event supplies and food, and support day-of logistics, • Maintain shared department calendars and oversee calendar holds for program events, including scheduling external meetings in Teams and Zoom, • Liaise with ticketing, finance, and other relevant Franklin Institute departments on program execution details, including supporting museum access and field trips to The Franklin Institute, • Support website maintenance, including updating approved public facing copy and creating accounts for program participants, as well as the Educator Resource Portal, • Support program applications and onboarding in online systems including JotForm, Google Form, Microsoft SharePoint, • Support program logistics of materials management and drop-shipment of supplies from fulfillment companies, • Support program messaging systems and data management, • Two (2) years’ experience performing administrative duties in a professional setting, • Strong collaboration skills and comfortable in a team environment, • Ability to adhere to rigorous deadlines and prioritize responsibilities, • Must be detail-oriented and proactive, with strong organizational skills, • Experience in grant-funded program administration is preferred, • Full-time, 37.5 hours per week, Monday – Friday (8:45 AM – 5:15 PM) Salary: $50,000 - $55,000 Benefits Information: The Franklin Institute offers a comprehensive benefits package including health, dental, and vision, 401K, life insurance and disability coverage. We also offer generous Paid Time Off, paid holidays, and numerous wellness program benefits. To apply, please visit our Career Center. We look forward to hearing from you! Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role. The Franklin Institute is an equal opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, age, religion, national or ethnic origin, disability or protected veteran status.

Job Description POSITION OVERVIEW The Onsite Infrastructure Engineer will provide operational coverage for the Desktop Services technologies, including installing and maintaining Microsoft Windows end point hardware (laptops, desktops, VMs), supporting management technologies (Microsoft Defender for End Point, Intune and standard software installation (MS Office, MS Teams, browsers, soft phone, VPN client, security software). Participates in planning/completing upgrades, packaging software, maintaining and ordering hardware and software inventory, managing tech refresh process for staff, monitoring service performance, resolving incidents, responding to requests, service improvement initiatives and enhancing services based on customer feedback. This role has been designated as an on-site role, meaning you are required to perform all job functions in the office. We are open to considering candidates within 50 miles of our office location in Philadelphia, PA. Working Hours: 7AM - 3PM, Monday through Friday At NBME, we continue to innovate and improve how we fulfill the evolving needs of the healthcare community. This commitment starts and ends with the people at NBME. By recruiting and empowering talented individuals from various disciplines and backgrounds, which includes professionals with diverse life experiences, abilities, and perspectives, NBME can take a well-informed, robust approach to advancing medical education and assessment for years to come. RESPONSIBILITIES • Provide service and technology support to all NBME users within IT Desktop Services. Respond and take action to resolve reported incidents and complete service requests. Manage equipment repairs with vendor, maintain the asset inventory database, and deliver requested equipment for office meetings., • Install, configure, and manage desktop technologies on the 600+ end point computers, including installation, packaging software, upgrades, and troubleshooting. Ensure all end points are reporting desktop-management systems., • Participate in the end point computer technology refresh process, scheduling hardware replacement with customers, migrating data/software/configuration files, recovering, managing the asset inventory, and deleting the replaced computer., • Design and integrate secure and scalable solutions into the organization's end point computer infrastructure based on business requirements. Ensure that projects designed in Desktop Services group meet required service availability, reliability, and security criteria according to the NBME policies., • Keep systems documentation accurate and up to date. Generate user instructional documentation for newly delivered and upgraded services., • Keep abreast of the current technologies. Make recommendations for changes to Desktop Services infrastructure that enhance service and help meet business objectives while maintaining adequate security., • Consistently ensure the integrity, availability, and reliability of the IT Desktop Services infrastructure technologies. Continue to establish base line operating conditions for enterprise technologies. Regularly inspect the service ticketing system, reporting tools and logs for malfunctioning equipment, increased incident volumes, and other anomalies., • Ensure that all new systems and services put in production throughout the organization conform to the standards developed in IT and conform to the NBME policies., • Carry out all phases of project from business case development, requirement gathering, design planning, vendor selection, equipment testing, implementation and documentation. Pay particular attention to hardware and security details as they relate to product selection and implementation. Ensure all critical configurations and logs are backed up to meet recovery needs in the event of a hardware failure., • Create and maintain accurate and up-to-date project tasks, architecture drawings and service documentation. Skills and Abilities • Skilled in a broad range of end point computer hardware and software technologies (Windows 11, desktop/VMs/laptop hardware, Microsoft Office 365 software, security management software)., • Ability to analyze wide range of complex enterprise-wide issues in providing end-to-end services, supporting staff working in the office and remotely., • ITIL experience is a plus. Knowledge of Incident, Change, Problem and Service management frameworks is a must to be able to provide end to end service delivery required in the NBME environments., • Minimum of 5-6 years applicable experience with computer hardware, management systems and applications., • Bachelor's degree or equivalent experience. About NBME NBME is a not-for-profit organization that specializes in the creation of assessments and learning tools for physicians and health professionals. Our mission is to advance assessment of these professionals to achieve optimal care for all, supporting the development of a highly effective, diverse and compassionate health care workforce. Founded in 1915, NBME develops and manages the United States Medical Licensing Examination® with the Federation of State Medical Boards. We offer a comprehensive portfolio of assessment products for every stage of the medical school journey and provide assessment services to various health profession organizations. We are dedicated to advancing innovative assessment approaches through research, collaboration and contributions to the medical education and assessment communities. In 2024, we expanded our assessment capabilities to include simulation through the acquisition of MedVR Education. Learn more on NBME's website. NBME's Community Collaborations and Contributions NBME believes that a key path to meeting our mission is collaborating with and supporting our communities. Our Community Collaborations and Contributions programs provide resources and recognition to medical educators and researchers advancing the field of assessment throughout their careers. In addition, we invest in fee assistance, scholarships and pathway programs to aid learners and help support increased representation in health care. Headquartered in Philadelphia, NBME also gives to local organizations that advance health equity and access and positively impact social determinants of health. The NBME offers competitive salaries, excellent benefits, and a rewarding work environment. Excellent Benefits include: Healthcare, Dental, Prescription, and Vision plans; 401(k) w/match, Tuition Reimbursement Plan, Commuter Benefit: Public Transit or Parking options. Remote Friendly Workplace. Compensation we are offering for this position is at $88,161-$100,000/year. Please note that the offered rate for this position typically aligns with the minimum to midrange of this grade, but it can vary based on the successful candidate's qualifications and experience, department budget, and an internal equity review. NBME is an Equal Opportunity Employer. We will consider all qualified applicants for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. #LI-Onsite #Senior Job Posted by ApplicantPro

Job Description Cover Letter and resume required to be considered for the position. Join Our Team as a Building and Grounds Director and help make a difference in the lives of children, youth, and families! Job Summary Are you passionate about supporting the healthy development of children, youth, and families for a brighter future? Look no further! At Northern Children’s Services (Northern), every role in the organization contributes to helping us achieve our mission and vision. We believe that every child and youth has the potential to transform themselves – no matter their background or life situation. We work to “walk the talk” when it comes to our organizational values: Excellence, Respect, Resilience, Cultural Humility & Justice, Healing, and Wellness. Why Choose Us? As a Building and Grounds Director, you’ll embark on a fulfilling journey. • Leadership Opportunity, • Supportive Environment, • Empowerment and Progress, • Effective Communication, • Empowerment Through Planning, • Continuous Monitoring and Progress, • Documentation Excellence, • We offer comprehensive health, dental, and vision insurance for full-time employees., • Life Insurance/AD&D and LTD: We provide full-time employees with a $20,000 life insurance policy through Mutual of Omaha Company at no cost. Additionally, Mutual of Omaha LTD coverage and AD&D insurance offer financial security to our employees and their families., • Our partner insurance company offers a range of self-funded insurance plans, including accident insurance, cancer insurance, life insurance, critical illness coverage, and short-term disability insurance, providing additional financial protection to our employees., • 401(k) Retirement Plan: We offer a 401(k)-savings plan with a generous matching contribution after one year of employment., • Paid Leave: Employees have access to generous paid time off or sick leave, allowing them to prioritize their health and well-being., • Employee Assistance Program (EAP): Our EAP offers confidential referral and counseling services to help employees and their families manage life's challenges, including stress management, legal and financial concerns, depression, and substance abuse., • Expertise, • Physical Capabilities, • Trauma-Informed Approach Description The Director of Buildings & Grounds provides leadership and administrative oversight for the maintenance and safety of Northern Children’s Services’ 6.5-acre campus located in Philadelphia’s Roxborough neighborhood. This role leads a team of staff to ensure facilities, grounds, and security operations comply with regulatory requirements and align with organizational priorities. The Director oversees construction and improvement projects, manages budgets and procurement processes, supports compliance and audits, and partners with internal and external stakeholders to maintain a safe, functional, and welcoming environment for children, families, and staff. THE FOLLOWING ARE THE ESSENTIAL FUNCTIONS OF THIS POSITION LEADERSHIP • Ensures full compliance of Northern’s buildings, grounds, and swimming pool with all applicable regulations and internal policies., • Participates in campus planning, including sustainability, safety, and functionality of Northern’s facilities., • Manages building and grounds improvements and projects, and new construction, including liaising between contractors, architects, and regulatory bodies., • Facilitates the zoning and licensing processes when needed for specific projects, and follows through with all requests until approval is granted., • Oversees a team of seven (7) full-time staff, including the direct supervision of the Maintenance Supervisor and Custodial Supervisor., • Conducts weekly formal supervision with direct reports and plans and facilitates monthly team meetings., • Serves as Northern’s security point-person for the 24-hour Security contractor and security camera contractor and ensures contractor accountability and incident response coordination., • Oversees the management of key card access for all Northern contractors, ensuring proper authorization, tracking, and security compliance., • Manages contractors and vendors effectively, ensuring accountability and adherence to contracts., • Obtains multiple bids/estimates for facilities projects and upholds Northern’s commitment to equitable representation of a range of people and backgrounds., • Collaborates with the programs and the Quality Assurance department on preparation for, participation in, and response to all city and state audits., • Develops, oversees, and participates in the department’s emergency after-hours on-call schedule, ensuring adequate coverage when needed., • Supports the planning and execution of organizational and program events hosted on Northern’s campus., • Works closely with Northern staff and Buildings & Grounds Board Committee members by supplying details related to campus improvement projects, providing consultative input on the feasibility of proposed projects, and all other needs as requested., • Serves as a partner to Northern’s Volunteerism staff to plan and support group volunteer experiences tied to campus improvement needs and serve as point of coordination for on-site volunteer events as needed. PLANNING & MONTORING • Takes the lead on administering and monitoring the department’s ticketing system, Fresh Desk, ensuring alignment with daily task assignments and effective communication with staff requesting tasks., • Ensures that all projects are completed within the targeted completion dates and within stated costs., • Develops preventative maintenance plan in alignment with organizational priorities and budget., • Ensures the development, maintenance, and monitoring of department Standard Operating Manuals (SOPs), and task logs., • Reviews (at least annually) the functions and performance of the Buildings & Grounds Department to ensure adequacy, efficiency, and adherence with regulatory requirements., • Maintains organized electronic records of project plans, bids, estimates, permits, and compliance documentation, using Northern’s Microsoft 365 Office SharePoint app., • Oversees implementation of safety protocols and ensures campus-wide compliance., • Ensures the timely completion and documentation of all required fire drills, including monthly drills and semi-annual nighttime drills for residential buildings. COMMUNICATION • Promotes and ensures effective communication between Buildings & Grounds staff and staff from other departments., • Builds strong collaborative relationships with programs and administrative staff to ensure organizational needs are effectively supported, • Prepares clear, well-structured written reports, manuals, and correspondence to support leadership decision-making and regulatory compliance., • Provides regular updates to the Leadership Team, Board of Trustees, its’ Buildings & Grounds Committee, and Northern’s staff Safety Committee to ensure transparency and informed decision-making. SKILLS & COMPETENCIES QUALIFICATIONS Education: • Bachelor’s degree required. Degree in a facilities management, construction management, or a related field preferred, • Trade certification preferred Experience: • Eight to ten years of progressively responsible experience working in facilities, construction, or grounds management. At least 3-5 years of supervisory and at least 3-5 years of administrative experience., • Demonstrated ability to oversee buildings & grounds operations across a campus or multiple sites., • Demonstrated ability to produce clear written reports, project documentation, and compliance materials for internal and external audiences., • Experience managing capital campaign projects preferred. Special skills: • Preparing and monitoring project budgets, • Project management, • Task management system PHYSICAL REQUIREMENTS & WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Travel is required for this position. • Ability to walk up and down stairs., • Ability to occasionally lift up to 25 lbs, • Ability to operate a calculator and computer., • Current valid driver’s license., • Travel within the Philadelphia region is required. SCHEDULE This position is full-time, generally Monday–Friday, 9 a.m.–5 p.m., with flexibility required to accommodate contractor schedules, evening/weekend events, and participation in the overnight on-call rotation. Trauma-Informed PrinciplesNorthern Children’s Services is committed to fostering a therapeutic environment rooted in safety, nonviolence, and resilience. Our policies are guided by trauma-informed principles, ensuring that we create a supportive and healing atmosphere for clients and staff.A trauma-informed approach recognizes that past experiences, including trauma, can significantly impact a person’s behavior, emotions, and interactions. Therefore, we strive to: • Use emotional intelligence: Respond with empathy and awareness, even in difficult situations., • Communicate effectively: Listen actively, ask clarifying questions, and avoid judgmental language., • Understand trauma’s impact: Be aware that clients or colleagues may react based on past experiences, not just the present moment., • Apply person-first, strengths-based language: Focus on people’s strengths and abilities rather than defining them by their challenges (e.g., saying "a person experiencing homelessness" instead of "a homeless person").By adhering to these principles, we ensure that our workplace is not only effective but also compassionate and inclusive for everyone. Americans with Disabilities: As with all positions at Northern Children’s Services, Inc. we recognize the importance of accommodations individuals with disabilities. In that, we are committed to every extent possible accommodating disabled individuals. We recognize the American With Disabilities Act of 1991 and understand the need to reasonably accommodate employees. All accommodation will be evaluated on case- by- case basis, evaluating the essential functions of the positions. DISCRIMINATION IS PROHIBITED IN EMPLOYMENT, PROMOTION, ASSIGNMENT OR DISMISSAL, ON THE BASIS OF RACE, RELIGION, COLOR, AGE, SEX, NATIONAL ORIGIN, and HANDICAP, OR RECEIPT OF SERVICES FOR MENTAL DISABILITY.

Job DescriptionSalary: T38Fax is seeking an experienced Technical Support Engineer with a wealth of experience troubleshooting SIP / VoIP / FoIP issues in a customer-facing role. We're excited to be scaling our customer support team to keep up with the rapid growth of our popular T.38 Fax Over IP (FoIP) service. In this senior-level role we expected you to be well-versed in fundamental network concepts, with a demonstrated history of troubleshooting customer SIP and VoIP calls. The ideal candidate will also have experience diagnosing facsimile transmissions over SIP, especially if that experience involved T.38 Fax Over IP sessions. First, a Word About Fax Fans of John Olivers How Is This Still A Thing segments might be amused to learn that fax remains deeply entrenched in the way many companies transact their daily business. Indeed, it seems fax is still very much a thing! In its annual report on the fax industry, Business Research Insights reports that the global fax market size was 2.36 billion in 2023 and is projected to reach 4.25 billion by 2032 at a compound annual growth rate (CAGR) of almost 7%. Its especially surprising, then, that most modern VoIP/SIP and cloud-based phone companies neither support fax over SIP nor understand how they might do so (until we show them how easy it is). Our fax-approved SIP trunks are ready to go today and fill a vital need in a growing and underserved industry that shows no signs of slowing down for many years to come. About You As a TechnicalSupport Engineer you will be responsible for diagnosing and resolving customer issues related to SIP trunking, T.38 fax transmissions, call quality, and network configurations. You will work closely with customers, internal teams, and vendors to ensure seamless communication experiences. You are a proud, card-carrying tech-geek with a superheros penchant for helping others. You breathe all things engineering, innovation, and data. Logic is your friend, and you use it generously. Equipped with an entrepreneurial attitude, you are relentlessly energetic and excited by new challenges. If you arent multi-tasking, it means you are under-challenged. You dont just capture packets, you use science (not superstition) to tame them. Your Mission This is absolutely not an IT help-desk role. We call our support team 'engineers' because of the highly technical nature of troubleshooting SIP and T.38 at industrial scale. You will: • Provide Escalated (Tier 3) support for FoIP and SIP-related technical issues via email, phone and case management system (Zendesk)., • Diagnose and troubleshoot SIP signaling, call setup failures, one-way audio, jitter, latency, and packet loss., • Analyze SIP traces, PCAP captures, and logs using tools like Wireshark and tcpdump., • Support T.38 Fax Over IP (FoIP) implementations, troubleshooting failed fax transmissions and improving reliability., • Work with PBX systems (Asterisk, FreePBX, 3CX, etc.), VoIP gateways, and SBCs., • Assist customers with network configurations, NAT traversal and firewall rules., • Escalate complex issues to engineering teams and collaborate with vendors as needed., • Take ownership of reported customer issues and see problems through to resolution, ensuring proper recording and closure of all issues., • Write documentation, knowledge base articles and FAQs, and document troubleshooting steps, best practices and solutions in the company's knowledge base for use by both internal staff and customers. Expert-level support is a core component of our brand and is deeply ingrained in our culture. We look for a mix of the technical expertise, troubleshooting skills, and industry knowledge that will be needed to solve complex problems, including: • Bachelor's Degree in Computer Science or related field, or combination of education and experience may be considered., • Solid understanding of networking fundamentals (TCP/IP, DNS, DHCP, NAT, VPNs and firewall rules) and networking protocols, in particular VoIP/SIP., • Experience with fax and/or FoIP a plus., • Experience with Wireshark., • Experience with Asterisk, Kamailio, FreeSWITCH, OpenSIPS, or cloud-based VoIP APIs (Twilio, Plivo, Telnyx, etc.)., • Working knowledge of Linux/Unix Operating System., • Careful, methodical approach to troubleshooting complex technical issues., • Experience with help desk ticketing systems (Zendesk, Jira, ServiceNow, etc.)., • Excellent written and verbal communications including the ability to explain complex technical concepts to customers., • Customer satisfaction is your goal, and you pursue it relentlessly, • You have an unquenchable desire to learn, • You communicate clearly and concisely with technical and non-technical audiences, • You are a multitasker with the ability to properly prioritize, • Competitive salary with annual profit-sharing bonus, • Casual, informal work environment, • Flexible working arrangements (remote/hybrid options), • Generous PTO allowance, • Healthcare, • 401(k), • Flyers tickets with VIP parking, • A team of aces, • An open mind for new ideas and methodologies Work Location & Compensation This role can be performed remotely, hybrid, or in-office at our headquarters in Conshohocken, just outside of Center City Philadelphia. Candidates who choose to work in-office may be eligible for higher compensation, additional in-office perks, and increased collaboration opportunities. Compensation for remote employees is adjusted based on market rates for their location. Our Story Founded in 2016 and based in Conshohocken just outside of Philadelphia, PA, T38Fax provides fax-optimized SIP trunks to business customers within the US and Canada. Were similar to a Voice Over IP (VoIP) phone company, except our network is optimized for fax transmissions instead of voice. Our product is unique and in high demand, were one of just a handful of companies that do this worldwide, and we have an exceptional reputation in the industry. In 2020, T38Fax was recognized by Inc. Magazine as one of the fastest growing companies in the US and by the Entrepreneurs Forum of Greater Philadelphia (EFGP) as one of the 100 fastest growing companies in the Philly metro area. We remain small and agile, which makes this a fun, dynamic, and challenging place to work. The work environment is casual and, for the most part, informal. Expectations are high and excellence is encouraged and rewarded. We strive to make sure that we have a team-oriented group that can also work well independently. If you enjoy working in a high freedom, high demand environment with a small but talented group of people this may just be the job for you. We offer a competitive benefits package including healthcare, a substantial number of paid days off (PTO), a generous profit-sharing plan, and access to our Flyers season tickets for yourself and a guest. We're a great group of people doing exceptional things for our customers and having fun doing it. Like any emerging growth company, this will be hard work, but more importantly, it will be fun and immensely rewarding. We think you already know if this is a position for you, and if so, we look forward to reviewing your application! Are you The One? If so, please send your battle plan and a certificate of your superpowers. Alternatively, a cover letter and resume will suffice. At least for now. remote work

Job Description POSITION OVERVIEW: The Assistant Manager is responsible for assisting in all aspects of ticket operations and will be an integral member in the execution of building and maintaining ticketed events, ticket distribution, and other key platforms. In addition, the department prides itself on providing exceptional support to all staff and fans in attendance at home games. RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED, TO THE BELOW: • Assist with the creation and maintenance of ticketed events including renewals, playoffs, and single games, • Build and manage seating manifest, price codes, promotions, and holds, • Work closely with all departments to provide front line ticketing support that includes fulfillment and processing, through a service-oriented mindset, • Coordinate best practices, policies, and reporting with Finance department including assisting with game settlements, • Help manage ticket initiatives with third-party vendors such as Ticketmaster and Fevo, • Attends and works Philadelphia 76ers home games and other events as required such as Select-A-Seat and Open Houses, • Box office duties on game day including, but not limited to, providing front end support to box office manager, window sellers, and guest services on game night, • All other tasks, responsibilities, and projects that may be assigned QUALIFICATIONS: • Bachelor's Degree or relevant work experience, • Minimum of 2+ years of ticketing experience preferred, • Knowledge of Archtics and Host ticketing preferred, • Proficient with Microsoft Office, with an emphasis on Microsoft Excel, • Strong math skills and attention to detail, • Possess excellent customer service skills, • Remains organized in a very fast paced and dynamic work environment, • Able to work varying schedule, including nights, weekends, and holidays WORKING CONDITIONS: • Travel Requirements: (e.g.) May be required to travel occasionally, including between HBSE’s various offices; trips may require air travel and/or overnight stay., • Work Environment: (e.g.) This position generally requires that work primarily be performed from the 76ers’ office in Camden, NJ, and requires attendance at events taking place at the Xfinity Mobile Arena in Philadelphia, PA., • Physical Requirements: (e.g.) Must be able to lift up to 30 pounds. COMPENSATION AND BENEFITS: The pay range for this position at commencement of employment is expected to start at $45,000. This position will also be paid overtime pay when working qualifying overtime hours. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. This position will be an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The benefits package for the position may include the following, subject to the terms of the then-in-effect Company policies, plan documents and other eligibility criteria: • Medical/Dental/Vision/Flexible Spending Accounts, • Pretax Transportation Benefit, • Generous Parental Leave policies, • 401K (with a company match after 1 year of service), • Generous Paid Time Off policies, • 13 Paid Holidays, • ½ Day Summer Fridays, • Complimentary or Discounted Sports & Concert Tickets, • On Site Fitness Rooms, • Other League & Partner Discounts Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Job DescriptionCompany Description IntegriChain is the data and application backbone for market access departments of Life Sciences manufacturers. We deliver the data, the applications, and the business process infrastructure for patient access and therapy commercialization. More than 250 manufacturers rely on our ICyte Platform to orchestrate their commercial and government payer contracting, patient services, and distribution channels. ICyte is the first and only platform that unites the financial, operational, and commercial data sets required to support therapy access in the era of specialty and precision medicine. With ICyte, Life Sciences innovators can digitalize their market access operations, freeing up resources to focus on more data-driven decision support. With ICyte, Life Sciences innovators are digitalizing labor-intensive processes – freeing up their best talent to identify and resolve coverage and availability hurdles and to manage pricing and forecasting complexity. We are headquartered in Philadelphia, PA (USA), with offices in: Ambler, PA (USA); Pune, India; and Medellín, Colombia. For more information, visit , or follow us on Twitter @IntegriChain and LinkedIn. Job Description The Director of Technical Support will oversee the operational success of ICyte’s SaaS platform by leading teams responsible for IntegriChain’s Contracts & Pricing systems. This role will serve as the bridge between Product, Engineering, and Customer Success, ensuring customers receive seamless delivery, adoption, and value from ICyte’s solutions. The ideal candidate is a strategic operator with strong technical aptitude, proven experience scaling SaaS operations, and a passion for customer success. What this role entails: Team & Support Management • Lead and manage the full Technical Support team, including workload assignment via the team’s ticketing system., • Act as an escalation point for complex and unresolved application issues., • Provide training and mentorship to Tier 1 and Tier 2 support team members and serve as backup as needed., • Ensure timely and effective resolution of customer inquiries within defined SLAs., • Collaborate cross-functionally with Support Engineers, Product, and Engineering to resolve escalated tickets., • Maintain documentation of resolutions, internal procedures, and contribute to the Support Knowledge Base., • Maintain expert knowledge of IntegriChain’s core Contracts & Pricing systems., • Manage a team of technical analysts accountable for product module roadmaps and sprint deliverables., • Own advanced modeling and pricing estimation for new customers., • Drive execution of cross-functional Release Readiness activities across Sales, Marketing, Implementation, and Customer Engagement teams., • Translate market problems and customer pain points into well-defined and prioritized product enhancements, modules, and epics., • Proactively engage with customers and prospects to identify gaps and inform roadmap planning., • Lead stakeholder interviews, product councils, advisory boards, and surveys to validate market needs., • Communicate product roadmap, prioritization, and operational readiness plans to internal and external stakeholders., • Establish and report on key performance indicators (KPIs) for product releases., • Lead by Example in Troubleshooting: Actively participate in the diagnosis and resolution of high-priority, complex technical issues escalated by the support team. Be directly involved in debugging, system analysis, and troubleshooting across different product components. Familiarity with incident management frameworks like ITIL or TechOps practices., • Hands-On Incident Management: Oversee critical technical incidents from start to finish. Lead real-time escalations, managing support engineers during major incidents, and contributing technical expertise in root cause analysis (RCA) to minimize downtime and recurrence. Strong ability to analyze data from support systems, customer reports, and system logs to identify performance bottlenecks, recurring issues, and opportunities for automation or process improvements., • Automation Development: Design and implement automation scripts and tools to improve support workflows. Develop custom diagnostic tools, automated troubleshooting scripts, or integrations with monitoring platforms., • Optimize Technical Support Tools: Evaluate, integrate, and continuously improve support tools like Jira Service Desk, Zendesk, PagerDuty, and monitoring systems. Customize the tech stack to enhance incident tracking, automation, and reporting. Develop internal tools to improve ticket management and incident handling., • System Performance Monitoring: Directly engage in the monitoring of system health, performance, and infrastructure. Work closely with operations and engineering teams to create proactive alerting mechanisms for potential issues in production environments (e.g., cloud infrastructure, databases, application performance)., • Cross-Team Collaboration: Partner with Product & Engineering and Business teams to understand system architecture, anticipate issues, and develop proactive technical solutions. Work on CI/CD pipelines to ensure that technical support is aligned with product releases and updates., • Support Knowledgebase Development: Develop and maintain a hands-on, technically rich support knowledge base that helps both internal teams and customers quickly resolve issues. Create detailed troubleshooting guides, technical FAQs, and troubleshooting checklists for engineers., • Code Reviews & Bug Fixes: Participate in code reviews with engineering teams, particularly for customer-reported issues. Where appropriate, contribute to bug fixes, performance improvements, or feature enhancements that improve product stability and reduce the volume of support tickets., • Escalation and Triage: Directly manage the escalation process for complex technical issues. Work with senior engineers and cross-functional teams to ensure proper triage, reproduction, and resolution of technical challenges. Develop and refine escalation procedures for seamless issue resolution., • Technical Documentation & Reporting: Author and oversee the creation of detailed, technical incident reports, performance analytics, and system audit documentation. Use data from support tickets, monitoring tools, and system logs to identify trends, weaknesses, and opportunities for process improvement., • Customer & Technical Advocacy: Act as a technical advocate for customers, ensuring that issues are not only resolved but that root causes are addressed. Collaborate with the Product team to identify areas where customer feedback directly influences technical improvements., • Security and Compliance Expertise: Support the security and compliance aspects of technical support operations. Ensure that support processes meet industry standards (e.g., SOC 2, GDPR, HIPAA) and that customer data is handled securely. Qualifications Qualifications: • Advanced Technical Skills: Strong proficiency in troubleshooting across a variety of systems, including cloud platforms (AWS, Azure, GCP), on-premise hardware, networking (TCP/IP, DNS, VPN), and software. Hands-on experience resolving issues across full-stack applications, databases/platforms (Oracle, mySQL, Postgres, Snowflake), microservices and MFT GoAnywhere., • Deep Experience with Support Tools: Expertise in administering and customizing technical support tools such as Jira Service Desk, ServiceNow, PagerDuty, or Zendesk. Ability to script integrations or automations between systems (e.g., using Python, Bash, or REST APIs)., • Hands-On Programming: Programming knowledge in languages like Python, SQL with a focus on automating processes, diagnosing bugs, and developing tools for both internal teams and customers. Ability to develop custom scripts for support scenarios., • Experience in Enterprise SaaS or Cloud Products: Strong familiarity with supporting enterprise-level cloud platforms, SaaS applications, or highly complex technical products., • Performance Tuning: Experience in performance tuning for databases, APIs, and large-scale distributed systems to prevent customer-impacting slowdowns and outages., • Leadership in Technical Environments: Proven leadership in a technical environment, ideally with a mix of hands-on engineering experience and team management skills. #LI-ZG1 Additional Information What does IntegriChain have to offer? Mission driven: Work with the purpose of helping to improve patients' lives! • Excellent and affordable medical benefits + non-medical perks including Student Loan Reimbursement, Flexible Paid Time Off and Paid Parental Leave, • 401(k) Plan with a Company Match to prepare for your future Our policy on visa sponsorship for US based positions: Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by IntegriChain.

Job DescriptionPlease note that this is not an IT support role. This is more of an Accounts Payable customer service rep. This is an office-based position. Per the Agreement, selected candidate will need to be eligible to return to office. Please note that suppliers will need to attest via Smartsheet prior to the offer being submitted in Beeline. Issuetrack - this is the ticketing system that is used tickets received from employees and vendors tickets assigned to team members and they work through issues; may triage to other teams as necessary Must have good understanding of different processes within procurement to pay this group takes total accountability for each ticket from start to close Moved to a new instance of the same system recently, not only provide a response but also lead that submitter to be able to resolve in the future - important for that person to help be more forward thinking. Must have good analytical skills Phone etiquette - not a lot of calls, but must be able to take calls and enter in ticketing system as needed Supporting various projects as needed 8-5p EST All virtual right now, but plans to transition into the office eventually; local to be in the office Interview process - 1st with manager, 2nd with direct leader and his leaders Looking for those with any customer service experience those who worked with any program (not necessarily Issuetrack) This is for the Accounts Payable team. They had these previously as a Customer Service role, but they wanted a higher caliber candidate who could kind of consult with the managers to help them correct whatever issues they may have in the future so they had to use the helpdesk template as it has a higher bill rate. Its handling any issues/questions from procurement to payment. So if managers or various vendors have questions about their invoicing, they will submit a ticket through the Issuetrack system. This person will take that ticket, and reach out to resolve the issues....then follow back up with the manager/vendor. Looking for those with strong customer service experience. The manager there now came from a retail background. Just need a polished professional who also can pick up the AP process quickly. Please ensure that the candidates submitted are aware about the temp to perm aspect of this opportunity. The role has a 3-6 month learning curve and the manager wants someone who is serious about the role and that means they would be potentially required to come into the HQ office this year.

Job Description Keystone Information Systems is looking for a Client Services Specialist to join our team in the US. ABOUT VALSOFT CORP.: Established in Canada in 2015, Valsoft has grown to a global portfolio of 118+ companies, acquiring and developing vertical market software companies, enabling each business to deliver the best mission-critical solutions for customers in their respective industries. A key tenet of Valsoft’s philosophy is to invest in well-established businesses and foster an entrepreneurial environment that molds companies into leaders in their respective industries. Valsoft looks to buy, hold and create value through long-term partnerships with existing management. Valsoft Corporation is seeking a Client Services Specialist (payroll) to join one of its portfolio companies serving the government and education sectors. This role is designed for someone who has hands-on payroll and/or HR generalist experience and can apply that knowledge in a technical support capacity. You’ll be a trusted partner for payroll practitioners at school districts and counties—helping them resolve payroll system issues, navigate compliance rules, and ensure employees are paid accurately and on time. You’ll learn and support other Payroll / HR software products, such as Time & Attendance, Benefits Enrollment, Position Control, and more. Beyond day-to-day support, you’ll also play an active role in client training and payroll-related projects (system rollouts, upgrades, reporting). Key Responsibilities • Act as the first line of support for payroll-/HR-related tickets (portal, phone, email), • Triage, document, and resolve payroll issues—balancing payroll deadlines with proper escalation when needed, • Troubleshoot technical problems such as data discrepancies, configuration errors, and reporting gaps, • Provide guidance on payroll functions (salary vs. hourly pay, overtime rules, deductions, garnishments, benefits, tax contributions, net pay calculation, compliance reporting), • Deliver training sessions (in-person and remote) to help payroll staff use the system confidently, • Support payroll-related projects, including ACA/state retirement reporting and W-2/941 processes, • 2–5 years of experience in payroll processing, HR generalist work, or payroll system support, • Solid understanding of:, • Pay types (salary, hourly, overtime), • Deduction categories (pre-tax, post-tax, garnishments, employer-paid benefits), • Federal and state payroll taxes, retirement contributions, ACA reporting, • Net pay calculation and compliance reporting (941, W-2, state retirement systems), • Strong technical aptitude—comfortable working in enterprise systems, ticketing platforms, and querying/reporting tools, • Excellent communication skills—able to explain technical and payroll issues clearly to non-technical users, • Capable of providing consultative support to payroll teams at organizations of varying sizes Nice to Haves • Prior experience supporting legacy/mainframe-based payroll or HR software, • Familiarity with government or education payroll environments, • Experience with ticketing systems such as Zendesk, Freshdesk, or TeamSupport, • Basic SQL or data query skills to troubleshoot payroll discrepancies, • An in-office role in Philadelphia or New Jersey, working closely with a mission-driven support team, • The chance to directly support payroll operations impacting thousands of public sector employees, • Hands-on exposure to both enterprise payroll/HR systems and customer-facing support workflows, • Opportunities to grow into senior support, training, or client success roles, • Competitive compensation and benefits aligned with early-career professionals For more information about Keystone Information Systems, please visit our Website We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. #ValsoftG1

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12

Receives and processes merchandise, including pricing and ticketing, meets minimum quota, item per Gaylord, and sell thru set for assigned department. Works as a member of the store team to lead an excellent customer and brand experience, and promote sales. Must exercise appropriate judgment and obs

Job Description Full time and Part Time Positions Available JOB SUMMARY: To promote the mission of PATH to help individuals achieve a more independent and fulfilling life by being an effective team member and ensuring the properties are maintained to present a safe, welcoming environment to live, work and receive services. PHYSICAL DEMANDS: Must be physically able to lift and move items as necessary at least 50 pounds. WHY WORK AT PATH? A Career with Meaning At PATH, our team members are at the heart of what we do, so we work hard to give them the best reasons to work here — and to stay here. In addition to the satisfaction of making a real difference in people's lives, we offer: • Competitive pay, • Annual increases, • Performance and longevity bonuses, • Comprehensive benefits package for staff and family, • Generous number of paid holidays, vacation, sick, and personal time, • No-cost pension plan, • Ongoing professional development opportunities, including licensure supervision, • Cutting-edge treatment facility, resources, and treatment modalities, • Opportunities for advancement and growth within the organization, • Eligible for the Federal Public Student Loan Forgiveness (PSLF) program, • Referral bonus for referring a friend who accepts employment QUALIFICATIONS: High School Diploma or GED. Maintenance and Housekeeping Experience at a commercial and residential facilities. SPECIFIC DUTIES: Corporate Sites: • General Cleaning:, • Clean and disinfect office spaces, conference rooms, and shared areas., • Dust and wipe down equipment, including screens, remotes, and projectors., • Reorganize furniture to the standard layout., • Dust and wipe down surfaces, including desks, counters, shelves and furniture., • Vacuum, sweep, and mop floors daily. Spot-clean entryways and lobbies throughout the day to address heavy foot traffic., • Organize and straighten up shared office items (i.e. chairs, desks)., • Restroom Maintenance:, • Sanitize restrooms, replenish supplies (soap, paper towels, and tissue)., • Ensure restrooms are fully stocked and in clean, operable condition at all times., • Clean and disinfect toilets, urinals, sinks, and countertops., • Polish mirrors and chrome fixtures., • Mop restroom floors with disinfectant and ensure they are dry to prevent slipping., • Breakrooms and Kitchens, • Clean countertops, sinks, and tabletops., • Wipe down appliances, including microwaves, refrigerators, and coffee machines., • On a rotational schedule clean inside appliances and dispose of expired or no longer working content, • Empty trash cans and replace liners., • Sweep and mop floors to remove food or drink spills, • Reception and Lobby Areas, • Dust and clean furniture, decorative items, and reception desks., • Vacuum or mop floors to maintain a welcoming appearance., • Clean glass doors, partitions, and windows to remove fingerprints and smudges., • Waste Management:, • Collect trash and recycling from individual offices, meeting rooms, and common areas., • Empty trash and recycling bins and transport them to designated disposal areas., • Replace liners and clean trash receptacles as needed., • Special Tasks:, • Assist with light maintenance tasks such as changing light bulbs or restocking janitorial supplies., • Support event setups or breakdowns, including arranging tables and chairs., • Clean outdoor areas near entrances, including walkways or steps., • Perform a walk-through of the site to identify priority cleaning areas., • Maintain records of cleaning schedules and tasks completed., • From time to time support facilities within the FMX ticketing software to address custodial issues., • Health and Safety:, • Follow cleaning protocols to maintain compliance with workplace hygiene standards and safety protocols., • Identify and report potential hazards, such as spills or equipment malfunctions., • Ensure familiarity with emergency exits and protocols for fire alarms, power outages, or flooding., • Ensure cleaning materials will be safely stored in a locked area with their original label on the product when not in use Residential Sites: 1. Common Areas: • Provide deep cleaning and emergency support to Residential Sites, case by case. 2. Vacant Units: B. Follow proper practices and procedures C. Follow cleaning schedules and be flexible in programmatic needs

Clerk Cleaning And Maintenance Services.Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. Airport Customer Service Agent - PHL. Airport Customer Service Agent - PHL.

A Product Flow Specialist supports the back of house operations and the flow of product from receipt to placement.Responsibilities also include supporting the service experience and furniture pick-up process.Supports product flow processes which include shipment receipt, unpackaging, ticketing, and

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,0

Live Nation Entertainment Job Posting.Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million ti

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. Airport Customer Service Agent - PHL. Airport Customer Service Agent - PHL.

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12

Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,0

WHO ARE WE? Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and mo

Job DescriptionWe Are Committed to an Inclusive Workplace At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status. The Visitor Services Assistant serves as a friendly and professional ambassador for the Philadelphia Museum of Art. Exemplifying qualities of confidence, reliability, and efficiency all while providing world-class customer service to our diverse visitor base. The assistant provides exceptional, empathetic, and responsive service to all museum audiences to enrich their experiences and encourage them to expand their involvement with the museum, motivating them to return. Specifically, you will: • Be a respectful, inviting, and approachable presence at all times while in the museum., • Actively greet the public and provide a warm welcome and orientation to the museum and its spaces., • Engage in conversation with visitors about the museum and its collections., • Operate the museum’s ticketing terminals efficiently and accurately., • Assist all members, groups, and visitors of the museum with their ticketing needs, including general admission, tours and special events., • Promote museum programs and sell memberships., • Communicate effectively with visitors., • Enforce PMA policies and respond accordingly to emergencies and alarms., • Work effectively and collaboratively with other departments including but not limited to Development, Special Events, Education and Protection Services., • Assist visitors at the coat check., • Ensure all visitor facing spaces, and personal workspaces, adhere to museum standards of cleanliness and sanitation., • Complete opening and closing procedures in a timely and efficient manner., • Attend department trainings and meetings., • Work in other departments when possible, including regular Special Event shift offerings., • Perform other duties as assigned. Your background and experience include: • Outstanding customer service and conflict resolution skills., • Prior cash handling experience., • Friendly and professional demeanor., • Genuine interest in communicating with and assisting others., • A track record of dependability and punctuality are essential., • Personal interest in the arts or a related field preferred, but not necessary., • Experience in hospitality, customer service and/or retail preferred., • High School diploma, or equivalent. Position and Compensation Details • The hourly rate for this position is $18.00., • This position is Part-Time, Non-Exempt, and 21 hours per week., • Schedule requires weekends, evenings, and holidays., • This position reports to the Assistant Managers of Visitor Services., • This position is part of the AFSCME Local 397 bargaining unit., • Physical requirements:, • Able to remain standing for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus, • Able to regularly set up, adjust, and operate a computer/keyboard and other office equipment used to generate work/transmit data, • Must be able to perform the essential duties of the role for the entirety of the shift (up to 11 hours), • Able to remain stationary for up to eight hours, • Able to work in and navigate a confined location for up to eight hours, • Able to work with a large volume of visitors in a consistently fast-paced environment, sometimes outdoors if needed, • Able to move items up to 20 pounds, • Must be comfortable working in an environment with variable indoor temperatures and occasional outdoor tasks., • Adhere to a business casual dress code, maintaining a professional appearance appropriate for the workplace., • Communicate needs and concerns professionally and respectfully to foster effective collaboration., • Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. Institutional Requirements • Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums., • Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest., • Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences., • Maintains confidentiality., • Adheres to all museum protocols, procedures, rules, and policies. Application Timeline Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected. What We Offer Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to: • Free general admission to the museum for you and your immediate family, • Discounted guest tickets for admission, • Discounts on gift memberships, • Special staff tours and presentations from our curatorial and conservation teams, • Medical, dental, and vision benefits, • Fully paid short-term disability insurance, long-term disability insurance, and life insurance, • Health savings or flexible spending account program, • Retirement savings program with museum match Powered by JazzHR b4hlPBPFd7

Job DescriptionSalary: $50,000 - $58,000 per year Duncan Solutions, LLC, a subsidiary of Business Processing Solutions, LLC, is a full-service transportation management company and a leading provider of parking and tolling management solutions. We support municipal and commercial clients with citation processing, debt collection, DMV registered owner identification, back-office transaction processing, image review, customer service center and customer experience (CX) operations, and integrated on-street parking management services. POSITION SUMMARY We are looking for a motivated and customer-focused Application Support Specialist to join our team in Philadelphia. This role is crucial for ensuring our end-users have a seamless experience with our technology, including our suite of custom-built applications. As the first point of contact, you will provide essential front-line technical support, troubleshoot issues, and collaborate closely with various teams to drive solutions. This is a full-time, onsite position requiring daily presence in our Philadelphia office. WORK LOCATION 1101 Market StreetJefferson CenterPhiladelphia, Pennsylvania19107 ESSENTIAL DUTIES AND RESPONSIBILITIES • Provide timely and effective Tier 1/Tier 2 technical support to end-users for our custom applications via multiple channels (ticketing system, email, phone, in-person)., • Diagnose, troubleshoot, and resolve application-related issues reported by users, ensuring clear and empathetic communication throughout the process., • Accurately document user issues, troubleshooting steps, and resolutions within our ticketing system and knowledge base., • Escalate complex technical issues to development teams or other senior support staff, providing detailed information for efficient resolution., • Collaborate effectively with colleagues, developers, QA testers, and project managers to identify root causes and implement solutions., • Assist in creating and maintaining user documentation, FAQs, and training materials for custom applications., • Identify trends in user-reported issues to proactively suggest application improvements or training opportunities., • Participate in testing new application features or updates before release., • Maintain a high level of professionalism and customer service in all interactions., • Other duties as assigned. EDUCATION / EXPERIENCE / SKILLS Some College/Associates • Additional experience above the required minimum may be substituted for education requirements Must Have • At least 1-year of experience in a technical support, help desk, or application support role, directly assisting end-users., • Demonstrated ability to troubleshoot and support custom or proprietary software applications., • Exceptional communication skills (both written and verbal) with the ability to explain technical concepts clearly to non-technical users., • Strong interpersonal skills with a patient, customer-centric approach., • Excellent problem-solving and analytical abilities., • Proven ability to collaborate effectively within a team environment and across departments., • Self-driven and proactive, with the ability to manage time effectively and prioritize tasks in a fast-paced environment., • Must be able to work onsite daily at our Philadelphia office. Desired • Voice and data communication cabling and equipment., • Remote Desktop Client and Remote Assistance technologies, • Software application support DECISION-MAKING LATITUDE • Troubleshooting and Issue Resolution, • Determining the best course of action to diagnose and resolve technical issues reported by end-users, potentially including the use of specific tools or procedures., • User Training and Guidance, • Deciding on the most effective methods to train users on the application, which may include creating tutorials, documentation, or conducting one-on-one training sessions., • Prioritizing Support Requests, • Making independent judgments about the urgency and impact of different support requests to ensure timely resolution, and potentially escalating complex issues., • System Configuration and Maintenance, • Having some level of control over configuring and maintaining aspects of the application or related systems, like setting up user accounts or managing access rights., • Documentation and Knowledge Base, • Contributing to or creating documentation and knowledge base articles to help users solve common problems independently. PHYSICAL DEMANDS/WORKING CONDITIONS • Mobility: Frequently required to move about, traverse, or walk between different buildings, floors, or work areas to reach end-user locations., • Stamina: Must be able to stand and walk for extended periods while providing on-site support or moving between locations., • Carrying Equipment: May be required to lift, carry, or transport IT equipment (e.g., laptops, peripherals, tools) weighing up to [e.g., 25-50] pounds between locations., • Pace: Ability to move efficiently between user locations to respond to support requests in a timely manner., • Environmental Conditions: May be exposed to various weather conditions while walking between buildings or different sites. SUPERVISORY RESPONSIBILITIES None ADDENDUM COMPENSATION & BENEFITS Business Processing Solutions, LLC offers a professional environment, stability, upward mobility, and a wide breadth of benefits. We offer our full-time regular employees who meet eligibility criteria the following: • Medical, Dental, & Vision Insurance, • Healthcare & Dependent Flexible Spending Accounts (FSA), • Health Savings Account (HSA) with Employer Contribution, • Company Paid Life and AD&D Insurance, • Company Paid Short- & Long-Term Disability, • Employee Assistance Program (EAP), • Business Travel Accident Insurance, • Corporate Travel Discounts, • Bonus & Incentive Compensation Programs, • 9 Company Holidays, • PTO Accrual, • Sick Time Accrual, • Parental Leave, • Jury Duty, • Life and AD&D Insurance, • Critical Illness, • Accident Insurance, • Identity Theft Insurance

Job DescriptionDescription: About Us Coating & Converting Technologies (CCT) and ATP Adhesive Systems Group are leaders in innovative adhesive solutions, serving a variety of industries worldwide. We pride ourselves on technology-driven growth, exceptional service, and a culture that values collaboration and expertise. As we expand our IT team, we’re looking for a talented IT Support / Helpdesk Technician to keep our systems running smoothly and support our business initiatives. The Role Are you a hands-on IT professional who thrives on solving problems and supporting users? In this role, you’ll provide comprehensive IT support across our organization—from computer systems and networks to phone systems and business applications like Sage and CRM programs. You’ll work independently, collaborate with Facilities and vendors, and occasionally travel (~25%) to our South Carolina facility. Key Responsibilities • Serve as the first point of contact for IT support requests via phone, email, and ticketing system., • Troubleshoot and resolve hardware, software, phone system, and network issues for on-site and remote users., • Install, configure, and maintain computers, mobile devices, printers, and related equipment., • Support Microsoft 365, Windows environments, and Sage ERP systems., • Manage company phone systems (VoIP, PBX), including setup, troubleshooting, and vendor coordination., • Maintain IT documentation, asset inventory, and user guides., • Assist with onboarding/offboarding, account setup, access management, and user training., • Support system upgrades, security patches, and process improvements in collaboration with Facilities and vendors., • Associate or Bachelor’s degree in IT, Computer Science, or related field—or equivalent experience., • 5+ years of IT support/helpdesk experience, with the ability to work independently., • Strong knowledge of Windows OS, Microsoft 365, Active Directory, and networking fundamentals., • Experience supporting phone systems (VoIP, PBX)., • Familiarity with Sage ERP or similar business applications., • Excellent troubleshooting, communication, and problem-solving skills., • Ability to prioritize tasks and deliver strong customer service., • Comprehensive benefits package: Medical, Dental, Vision, 401k., • Opportunities for professional growth within a global organization. Apply Today Bring your experience, passion, and problem-solving skills to a team that values your expertise. We can’t wait to meet you! We are an Equal Opportunity Employer. CCT conducts all employment-related activities in full compliance with all applicable Federal and State laws and without regard to an individual’s age, color, gender, gender expression, sexual orientation, disability, marital status, national origin, citizenship, race, religion, veteran status or other legally protected categories. No person will be discriminated against in hiring or in any other aspect of their employment, including but not limited to, training, responsibilities, transfer, promotion, compensation, and/or benefits, for any improper reason.

Job DescriptionCompany Description Our client is an industry-leading, award-winning integrated technology solutions provider for builders and building owners. They’ve been in business for 10+ years and are a one-stop shop for all connected building needs, including low-voltage cabling and infrastructure, network build-out, and all IP endpoints, including access control, IP cameras, Wi-Fi, and A/V. Their CEO has been featured on Fortune Magazine, acknowledging their service quality for its reliability and efficiency, and they have won the Thought Leadership Award in 2024. Benefits: • Dental, health, and vision insurance, • PTO, • Retirement plan, • Quarterly performance-based bonus structureJob Description We are seeking a detail-oriented and technically skilled IT Support Specialist (Level 2 Support) with hands-on experience in VoIP, Networking, and related systems. This role is ideal for someone who thrives in a fast-paced environment, is comfortable resolving complex technical issues, and understands the importance of exceptional client communication. As a Level 2 IT support specialist, you will serve as a key escalation point for advanced support issues utilizing ticketing systems, working closely with internal teams and clients, ensuring timely resolution. You’ll also play a critical role in maintaining a high standard of customer satisfaction by managing communications clearly, proactively, and professionally. Responsiibilities • Manage support tickets via platforms like Zendesk, Freshdesk, or similar systems, ensuring timely and accurate resolution., • Troubleshoot and resolve complex issues related to VoIP systems, network connectivity, CCTV, intercoms, and other low-voltage technologies., • Collaborate with internal teams, including engineering and project departments, to resolve escalated or persistent issues., • Identify and escalate recurring problems, suggesting system improvements and automation to enhance efficiency and reduce support load., • Document solutions and best practices, and contribute to internal SOPs and knowledge base articles., • Monitor account health and usage trends, proactively addressing client concerns, and identifying upsell or optimization opportunities., • Deliver a high standard of customer success and experience, building trust and long-term partnerships.Qualifications, • 2-6+ years of technical support experience in Network and CCTV-related issues (Low Voltage systems)., • Experience in VoIP systems (e.g., SIP, PBX), basic network troubleshooting (LAN/WAN, switches, firewalls), and intercom., • Experience with Access Control and CCTV technologies (IP cameras, DVR/NVR systems) is a plus., • Strong knowledge of ticketing systems and ability to prioritize based on severity and SLA., • Versatile technologist familiar with various types of technologies., • Ability to work independently, think critically, and handle multiple support cases concurrently., • Experience with remote support tools and basic configuration interfaces. Additional Information About SaaS Talent SaaS Talent is more than just a recruiting company. We're your hiring, business development and growth partner with 20+ years of experience in SaaS and Hi-Tech that helps you scale and transform your business. We've worked with 100+ companies and helped them achieve their goals. From streamlining sales, marketing, and operations to hiring ideal talent and getting funding, if you're struggling to grow, we're an ideal choice. Reach out to us at to learn more about how we can help you. SMS Communication Consent Disclaimer By applying for this position, you agree to receive text message updates from SaaS Talent related to job opportunities. Standard message and data rates may apply, and messaging frequency varies. Text HELP for help and STOP to cancel. Learn more about our opt-in SMS Communication consent policy here:

Job Description The IT Help Desk / Field Technician Level 2 is responsible for providing technical support and troubleshooting in a Help Desk environment. This role fields incoming phone calls and emails from clients and triages technical issues based upon the severity level & overall business impact. This role is remote (work at home), but will require local travel. Responsibilities include: • Deliver impeccable customer service while working with clients to troubleshoot hardware and software issues., • Accurately document issues, diagnose root cause, and update ticketing system., • Troubleshoot and perform basic fixes in Windows & Microsoft environments., • Efficiently resolve hardware/software issues, perform break/fix tasks, and more to close help desk tickets., • Meet or exceed case resolution goals based on the Service Agreement with clients. Desired Skills & Experience: • Associates or Bachelors Degree in IT or a related course of study preferred., • Minimum of three (3) years of experience in a Help Desk Environment. Autotask experience a plus., • On prem (server) and cloud (Microsoft Azure) experience., • A+ Certification strongly preferred., • Understanding of computer networks, computer hardware, and windows environment., • Active listener with the ability to communicate efficiently both verbally and in writing in a professional and reassuring manner., • Exceptional organizational skills with the ability to prioritize and manage multiple projects simultaneously., • Ability to quickly analyze problems using deductive logic., • Must have a valid driver’s license and reliable transportation, that can be used for job-related travel to client offices within Bucks County and the surrounding areas. Standard schedule is M-F 9:00 AM - 5:00 PM

Job Description Title: Audience Services Manager Department: Audience Services Reports to: Director, Ticketing and Audience Services Direct Reports: Audience Services Supervisor, Leads, Representatives, and Associates Summary The Audience Services Manager leads a multi-channel Contact Center team responsible for providing guest service commensurate with the world-class performances that take place across our venues. The Audience Services Manager creates and sustains a high-performing, service-focused environment by ensuring that team members are equipped, motivated and supported as they address a wide range of guest needs. The Audience Services Manager advocates for guests by collecting and analyzing agent and guest input and by sharing actionable information and recommendations with Audience Services, Marketing and Development Leadership. This position is part of the Audience Services Management team and is expected to provide visible and effective leadership. The Manager is directly responsible for scheduling a team of 20–25 Leads, Representatives, and Associates to ensure adequate coverage and efficient operations. In collaboration with the Training Manager, the Audience Services Manager helps ensure that the team consistently meets service delivery goals. Additionally, the Manager plays a key role in developing and implementing programs designed to support and enhance overall performance. Essential Functions • Create and manage scheduling to ensure consistent and adequate staffing of multi-channel contact center in support of performances and customer services for all clients, • Provide day-to-day management of Audience Services team members that ensures compliance with performance and service goals, • Manage Audience Services project assignments including outbound service calls, performance reseating, subscription seating and other customer service projects, • Work with Training Manager to identify and implement necessary training and coaching, • Use data to inform scheduling and ensure that Audience Services meets its response standards, • Develop and implement programs to gather and report information about call content, guest friction points and other insights, • Develop and maintain positive, pragmatic working relationships with other Ensemble Arts Philly/ Philadelphia Orchestra departments., • Lead the Audience Services recruiting and hiring team for contact center team, • Implement all Audience Services-related policies and procedures, • Provide escalated customer service as needed, • Provide reports and data to leadership using existing tools and reports, • Take part in on-call rotation, • Other duties as assigned Education/Experience • Bachelor’s degree or relevant experience required, • A minimum of three to four years of demonstrated success in customer service management, with responsibilities that include hiring, scheduling, and performance oversight, • Experience working with diverse audiences and accessibility a plus Knowledge/Skills/Abilities • Commitment to team building, inclusion and service through empowerment, • A passion for and history of delivering exceptional customer service, • Proven ability to develop and maintain a work environment that delivers exceptional customer service with an entrepreneurial approach, • Strong interpersonal skills including the ability to work independently and with varied personalities across organizations, as well as in team settings, • Able to understand, analyze and interpret data, • Proficient in ticketing software (Tessitura preferred), • Ability to provide visible leadership and to establish a sense of pride and collaboration among all Audience Services staff, • Proficiency with Microsoft Office (Excel, Word, Power Point etc), • Current knowledge on all relevant industry trends and emerging technologies, • Ticketing software experience a plus, especially Tessitura Environment, Physical Demands, and Other Conditions • This role will primarily be performed in-person, supporting a team that works both remotely and on-site., • Audience Services team members may have the opportunity to work a combination of in-office and remote shifts. Remote work assignments may be offered following a successful probationary period. All team members are expected to work both in-office and remote shifts as scheduled., • A suitable remote work environment is required. This includes a quiet, distraction-free space that supports professional interactions by phone, email, and online chat., • Availability to work evenings, weekends, and holidays is required., • Work is primarily performed in an office environment. Application Requirements Resume and cover letter are required when applying for this position. Equal Opportunity Employer Statement The Philadelphia Orchestra and Ensemble Arts, Inc. does not discriminate in employment on the basis of race, color, religion, gender (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, or military service.

Job Description The Community Engagement & Visitor Experience Ambassador is a dynamic representative of the institution, dedicated to creating welcoming, memorable, and educational experiences for all audiences. This position blends public-facing interpretation with visitor services and membership promotion, ensuring that exhibitions such as A Nation of Artists and upcoming projects like Pictures of Belonging resonate with school-age children, families, and the broader community. Ambassadors lead tours, deliver outreach programs, welcome and assist visitors, and actively encourage deeper connections through institutional membership and participation. You will need to undergo a background check and obtain FBI fingerprint clearance for this role. Key ResponsibilitiesInterpretation & Education * Lead engaging tours for school groups, families, and general visitors, with special emphasis on upcoming exhibitions such as Pictures of Belonging, A Nation of Artists, and other rotating exhibitions. * Use inquiry-based methods, storytelling, and interactive activities to make art accessible and inspiring for children, families, and first-time visitors. * Develop and deliver outreach programs in schools, libraries, and community spaces that extend exhibitions and collections beyond the museum. * Create resources such as teacher guides and family activity sheets to support classroom connections and intergenerational learning. Visitor Experience & Membership Engagement * Welcome and orient guests at entrances, galleries, and during tours, ensuring a warm and inclusive visitor experience. * Respond to visitor questions and provide wayfinding, program information, and event recommendations. * Promote membership opportunities by engaging visitors and families in conversations that highlight the value of joining and returning. * Support ticketing, admissions, and visitor feedback processes in collaboration with Visitor Services staff. Collaboration & Program Support * Partner with Education, Visitor Experience, and Marketing teams to ensure consistent, audience-focused messaging for exhibitions such as Pictures of Belonging. * Assist in training docents, interns, and volunteers to deliver tours and guest interactions that integrate education and membership touchpoints. * Contribute to the evaluation of visitor experiences and outreach impact through feedback collection and reporting. Qualifications * Bachelor's degree in Art History, Fine Arts, Museum Education, Education, Hospitality, or related field (Master's degree preferred). * 2-4 years of experience in museum education, visitor services, community engagement, or related roles. * Strong skills in public speaking, facilitation, and customer service. * Demonstrated ability to engage children, families, and diverse communities in creative and welcoming ways. * Comfort working with membership and sales goals, linking meaningful experiences with institutional support. * Flexible schedule, including weekends and evenings as needed. Competencies * Visitor Engagement: Creates a positive, inclusive, and memorable experience for all audiences. * Educational Storytelling: Brings exhibitions like A Nation of Artists and Pictures of Belonging to life. * Community Connection: Builds relationships with schools, families, and community organizations. * Sales Awareness: Promotes membership in a mission-driven, visitor-focused way. * Collaboration: Works effectively across teams to advance institutional priorities. Physical Requirements * Ability to stand and walk for extended periods during tours. * Ability to travel locally for outreach programs.

Job DescriptionBenefits: • 401(k), • 401(k) matching, • Competitive salary, • Dental insurance, • Health insurance, • Paid time off We are seeking a skilled and motivated IT Project Engineer to participate in the planning, execution, and delivery of IT projects. The ideal candidate will work with cross-functional teams, ensure alignment with business goalsboth internally and for our clientsand drive project success through effective communication, technical insight, execution of tasks and leadership. As a member of the project team, In addition to your primary project responsibilities, you may be called upon to provide help desk support, assisting end users with technical issues and ensuring smooth day-to-day IT operations. Key Responsibilities • Planning and implementation of IT projects, defining scope, goals, and deliverables., • Coordinate internal resources and third-party vendors for seamless project execution., • Develop detailed project plans, contributing to progress, and adjusting timelines as needed., • Communicate project budgets, resource allocation, and risk mitigation strategies., • Communicate project status, risks, and issues to stakeholders and senior management., • Ensure quality standards are met throughout the project lifecycle., • Foster a collaborative team environment and provide leadership and motivation., • Conduct post-project evaluations and identify areas for improvement., • Create standard hardware recommendations for clients., • Respond to user inquiries and troubleshoot hardware, software, and network issues., • Log and track support tickets using the organizations ticketing system., • Provide guidance and training to users on common IT tools and systems., • OnCall RotationTechnical Skills Required / Preferred Windows: • Setup of Windows Servers in ESXi and Hyper-V, • RDS Server/Cluster Configuration, • iLo/iDrac Setup and Configuration, • Designing and Implementing network solutions (LAN, WAN, wireless, etc.)., • Configuring and Supporting Firewalls and Security Measures., • Managing cloud environments (AWS, Azure, O365, etc.)., • Troubleshooting technical issues and providing on-site support when needed., • Ensuring technical accuracy and adherence to industry standards.Linux:, • Creating Linux VMs in AWS and ESXiBackups:, • Veeam Backup Environment Setup, • Cloud Connections for VeeamNetwork Equipment:, • Configuration of SonicWall, FortiGate, and Sophos Firewalls, • Wireless Setup with Ubiquity and Meraki, • Switch Configuration and Implementation, • VPN Tunnel and SSLVPN SetupCloud:, • Familiarity with AWS and Azure, • Experience with GCC or GCC High 365 clients, • SharePoint Cloud ImplementationSecurity:, • Vulnerability Remediation for Servers and Networking Equipment, • KnowBe4 Campaign Setup for ClientsPreferred Skills, • Ability to manage multiple projects simultaneously, • Strong problem-solving and decision-making abilities, • Experience managing cross-functional and remote teams, • Familiarity with budgeting and financial reportingQualifications, • Proven experience as a IT Project Engineer, Project Lead, or similar role, • Strong understanding of project management methodologies, • Excellent organizational, leadership, and communication skills, • Familiarity with ConnectWise Control, Automate, PSA, • Proficiency with Office 365 Suite, • A+ and Network+ certifications Flexible work from home options available.

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

Starting Hourly Rate / Salario por Hora Inicial: $16.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

The Starting Hourly Rate / Salario por Hora Inicial is $17.The Pay Range / Rango salarial is $17.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized co

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

The Starting Hourly Rate / Salario por Hora Inicial is $17.The Pay Range / Rango salarial is $17.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized co

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

The Starting Hourly Rate / Salario por Hora Inicial is $17.The Pay Range / Rango salarial is $17.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized co

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

Starting Hourly Rate / Salario por Hora Inicial: $16.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.Seasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions a

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick

Starting Hourly Rate / Salario por Hora Inicial: $16.Working at Target means helping all families discover the joy of everyday life.We bring that vision to life through our values and culture.We enable a consistent experience for our guests by ensuring product.This team is responsible for being pro

Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and billing and payment transactions; Manage tick