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Job DescriptionJOIN US... Upstairs, our clubhouse is dedicated to Intelligent Leisure, with three floors of dining, cultural programming, and spaces for our members to spend their free time intentionally and well. From our traditional sit-down restaurant to the vinyl listening room, there's a little something special for every personality. Down at Bedrock, the club's fitness and wellness destination, we've cultivated a hub of Physical Culture–two levels of premium gym facilities, aquatics, spa, and recovery experiences. Together, Moss and Bedrock create a holistic environment where members can move, restore, and connect in a refined, community-focused setting. POSITION OVERVIEW: The Cook is a vital member of the culinary team at Moss, contributing to the delivery of a refined and welcoming dining experience across multiple service periods. Working closely with kitchen leadership, this role is responsible for preparing and executing high-quality dishes in accordance with established recipes, standards, and service expectations, while ensuring consistency, efficiency, and attention to detail in all aspects of food production. This position requires a strong foundation in culinary fundamentals, with a focus on precision, cleanliness, and adherence to food safety standards. The Cook plays an important role in maintaining an organized and sanitary kitchen environment, supporting smooth service execution, and upholding Moss's commitment to quality and hospitality. In this fast-paced, collaborative environment, the Cook is expected to demonstrate reliability, teamwork, and a proactive approach to learning and development, while contributing to a culture of excellence and professionalism. COMPENSATION AND CLASSIFICATION: The hourly wage for this position is $24.00 - $30.00 per hour. This is a non-exempt, hourly position. In accordance with the Fair Labor Standards Act (FLSA), you are eligible for overtime pay at one and a half times your regular rate for all hours worked over 40 in a single workweek. KEY RESPONSIBILITIES: • Prepare and execute high-quality dishes in accordance with standardized recipes, ensuring consistency, precision, and adherence to service timelines, • Maintain excellence in food presentation, portioning, and temperature, ensuring all dishes meet Moss's elevated culinary standards, • Follow established kitchen systems and ticketing procedures to support smooth, efficient service operations, • Uphold strict compliance with HACCP guidelines and food safety standards at all times, • Maintain a clean, organized, and sanitary workstation, including proper storage and handling of all food and supplies, • Support inventory processes, including receiving, storage, and proper rotation of products in line with quality and safety standards, • Operate and maintain kitchen equipment responsibly and report any maintenance or safety concerns promptly, • Assist with production planning, record keeping, and daily operational tasks as needed, • Foster a collaborative and professional working environment, maintaining strong communication with team members and leadership, • Demonstrate a consistent commitment to safety, adhering to all company policies and proper use of kitchen tools and protective equipment, • Participate in ongoing training and safety meetings to support continuous improvement and operational excellence, • Perform additional duties as assigned to support the overall success of the culinary programQUALIFICATIONS:, • Minimum 1 - 3 years experience in NYC restaurants. Upscale restaurants preferred., • Open availability preferred., • Strong teamwork, professionalism, and a hospitality-first mindset with excellent communication skills.EMPLOYEE BENEFITS:, • Medical insurance, • Vision insurance, • Dental insurance, • 401(k), • Pre-Tax Commuter benefits, • Disability insurance, • Complimentary meals provided daily, • Employee referral bonuses, • Employee discounts at company restaurants Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. OPPORTUNITIES FOR ALL: Moss is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

The Enterprise AV & Collaboration Services Supervisor oversees the delivery, coordination, and continuous improvement of audiovisual and unified communications support services across a large, multi-location organization. This individual leads technical support teams responsible for conference room technology, executive meetings, virtual events, webinars, town halls, and hybrid collaboration experiences. \n The role combines hands-on technical oversight with team leadership, incident management, operational planning, and service delivery optimization to ensure reliable, high-quality audiovisual and collaboration services for employees and business stakeholders. \n Key Responsibilities \n\n • Oversee enterprise audiovisual and collaboration support across conference rooms, meeting spaces, executive presentations, and virtual events.\n, • Lead technical support for webinars, town halls, training sessions, hybrid meetings, and other high-visibility business events.\n, • Manage escalations, troubleshoot complex AV and videoconferencing issues, and drive timely incident resolution.\n, • Coordinate incident, change, asset, and service management processes to maintain system reliability and operational efficiency.\n, • Establish and maintain support standards, service procedures, and security practices to protect sensitive business information.\n, • Supervise, mentor, and develop technical team members, including onboarding, performance management, and ongoing training.\n, • Allocate resources, manage team workloads, and streamline support workflows to improve service quality and response times.\n, • Partner with IT infrastructure, end-user support, and other technology teams to enhance collaboration services and the overall user experience.\n, • Support the maintenance, monitoring, and lifecycle management of audiovisual equipment and collaboration technologies across multiple offices.\n\n Core Qualifications & Requirements \n\n • Bachelor’s degree in Information Technology, Computer Science, Audiovisual Technology, or a related discipline, or equivalent professional experience.\n, • At least five years of experience supporting enterprise audiovisual, unified communications, and collaboration technologies.\n, • Previous experience leading or supervising technical support professionals, including coaching, onboarding, and performance management.\n, • Strong understanding of IT service delivery, incident management, escalation procedures, and operational support practices.\n, • Hands-on knowledge of Microsoft Teams, Zoom, Cisco Webex, and enterprise videoconferencing environments.\n, • Familiarity with audiovisual hardware and integrated room systems, including cameras, microphones, displays, digital signal processors (DSPs), switching equipment, and room control systems.\n, • Experience with enterprise ticketing, monitoring, reporting, and asset management platforms.\n, • Ability to coordinate and support large-scale virtual events, executive presentations, and hybrid meetings.\n, • Strong communication, organizational, and problem-solving skills, with the ability to manage competing priorities in a fast-paced environment.\n\n Preferred Qualifications \n\n • Industry certifications such as AVIXA CTS, Crestron, Extron, Biamp, Microsoft Teams, or Zoom.\n, • Experience supporting senior leadership, executive stakeholders, and high-visibility corporate events.\n, • Knowledge of conference room integration, room automation, and hybrid workplace technologies.\n, • Experience managing distributed teams or supporting multiple office locations.\n, • Familiarity with audiovisual equipment lifecycle planning, inventory management, and technology refresh initiatives.\n\n Core Technical Skills \n\n • Collaboration Platforms: Microsoft Teams, Zoom, Cisco Webex, Skype for Business.\n, • AV Hardware & Integration: Logitech, Crestron, Extron, Biamp, Poly, Shure, Cisco.\n, • Video Conferencing & Events: Virtual meetings, webinars, town halls, hybrid events, executive presentations.\n, • IT Service Management: Ticketing systems, incident management, escalation procedures, change management, service reporting.\n, • AV Systems & Automation: DSPs, room control systems, audiovisual routing and switching, integrated conference room technology.\n, • Team & Service Operations: Staff supervision, workflow management, performance development, service delivery optimization.\n\n \n The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Ready to take your IT troubleshooting skills to the next level? Join a collaborative IT team where you'll solve technical challenges, support end users, and keep essential systems running smoothly. \n \n CONTRACT TO HIRE - 3-6months \n 35-43/hr during contract then 75-80K annual compensation upon conversion plus benefits \n Onsite in Flushing Queens \n \n Skills: CompTIA A+, Windows, macOS, Microsoft 365, Active Directory, DNS, Citrix Virtual Desktops Jira, Confluence, Mobile Device Management, hardware/software troubleshooting, printer and peripheral support, patch management, remote support tools, break fix \n \n We're seeking a Tier 2 Help Desk Technician with 2–4 years of hands-on IT support experience to troubleshoot hardware, software, network, and virtual desktop issues across Windows, Mac, and mobile environments. \n Responsibilities \n\n • Troubleshoot computers, printers, scanners, mobile devices, and network-related issues.\n, • Support Microsoft 365, Active Directory, file servers, permissions, and Citrix virtual desktops.\n, • Manage and document support tickets using Jira and create technical documentation in Confluence.\n, • Assist with mobile device management, software installations, patching, and security updates.\n, • Provide remote support, escalate complex issues, and deliver excellent end-user service.\n\n Qualifications \n\n • 2–4 years of hands-on IT support experience and required CompTIA A+ certification.\n, • Strong troubleshooting, communication, and customer service skills.\n, • Experience with Windows command-line tools, remote support, and ticketing systems.\n, • A technical degree or equivalent practical experience preferred.\n\n

Job Description At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz. Job Description: As a Refrigeration Technician, you will work with the maintenance team to maintain, troubleshoot, and repair HVAC, Refrigeration and facilities equipment to maintain critical temperatures and improve reliability of our systems. This role is the resident expert in refrigeration systems. Shift: Monday to Friday - 7:00am to 3:30pm You will... • Maintain and operate industrial refrigeration systems including large rack systems, split systems, blast chillers, cooling towers and ancillary equipment., • Lead and educate compliance with all safety, food safety, and security standards., • Perform preventive maintenance and routine inspections on assigned refrigeration and HVAC systems and ancillary equipment as needed., • Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower-level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting., • Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate., • Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in refrigeration., • Lead root cause analysis of major downtime events., • Act as a network resource for technical issues and lead network-wide root cause analysis., • Develop maintenance personnel knowledge on intermediate to advanced refrigeration processes, tools and techniques., • Audit maintenance personnel work and provide feedback to improve performance and quality., • Audit vendor work to provide feedback to leadership on quality of work and SLA performance., • Write and/or modify PMs to standardize across the network and increase effectiveness., • Repair and perform predictive and preventative maintenance procedures on CO2 and Freon refrigeration systems including, but not limited to compressors, pumps, fans, heat exchangers, glycol systems, various industrial utility systems, motors, and power distribution systems., • Give direction and/or training to entry level refrigeration technicians including, but not limited to day-to-day operations, inspections and inspection techniques, basic repairs and repair techniques, and conformance to all state, local, and HelloFresh regulations and policies., • Perform building project work as assigned. You have... • 4-6 years of experience with refrigeration repair and maintenance in an industrial setting,, • Advanced understanding of rack system refrigeration and associated equipment., • Experience with repair and maintenance of glycol systems, heat exchangers, HVAC, and water chiller systems., • Experience with electrical systems including single and three phase motor systems, power distribution, and low voltage controls with the ability to troubleshoot to the component level., • Current Environmental Protection Agency (EPA) Section 608 certification., • All necessary regulatory licenses required by local municipalities to work in the field of industrial refrigeration., • Ability to demonstrate excellent work habits in line with Good Manufacturing Practices (GMP’s)., • Ability to conform to all OSHA, PSM, HAZMAT, and HelloFresh safety programs and regulations., • Ability to demonstrate understanding of proper handling and recycling procedures for chlorofluorocarbon (CFC), hydrochlorofluorocarbon (HCFC), Hydrofluro-Olefins (HFO), CO2, and other industry standard refrigerant types., • Ability to safely replace mechanical and electrical components including motors, motor starters, switches, solenoids, pumps, refrigeration valves, compressors, and auxiliary refrigeration equipment., • Experience working with a wide range of networked refrigeration controls platforms., • Ability to withstand walking, lifting, bending, stooping, climbing ladders, walking on roofs, and working in confined spaces., • Basic computer skills., • Ability to read and understand drawings, schematics and diagrams., • Ability to travel as necessary (up to 10%) for business purposes., • High School diploma or equivalent., • Excellent follow through, judgment, and common sense. "Make it happen" attitude. You’ll get… • Competitive hourly rate, 401K company match that vests immediately upon participation, • Generous PTO and additional sick leave, • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment, • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_), • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+, • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. Newark, NJ Pay Range $39.50—$39.50 USD About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work! At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities. We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form. To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn. HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: • Europe: EUaccommodations@hellofresh.com, • APAC: APACaccommodations@hellofresh.com, • United States: USCandidateAccommodations@hellofresh.com, • Canada: CAaccommodations@hellofresh.com

About PENTAX Medical Our mission is to improve the standard of patient care and quality of healthcare delivery by providing the best endoscopic products and services with a focus on QUALITY, CLINICALLY RELEVANT INNOVATION, and SIMPLICITY. Through leading edge R&D and manufacturing, PENTAX Medical provides endoscopic imaging devices and solutions to the global medical community. Position Opening: Service Operations Coordinator Why JOIN Us? We are an established medical device leader that is preparing for high growth. This means that PENTAX is looking to invest in its team and provide a collaborative and encouraging work environment. PENTAX Medical is proud of its comprehensive benefits program and generous Paid Time Off and Holiday policy. Want More INFO? The Service Operations Coordinator, supports the smooth day-to-day operations of the service department by coordinating administrative processes, managing communication flows, and ensuring compliance with service procedures. The Service Operations Coordinator is the central point of contact for scheduling, documentation, and coordination between repair teams, logistics, customer service, and regional stakeholders. The contribution of the job holder helps ensure timely service delivery, high-quality standards, and excellent customer support. The Service Operations Coordinator also provides feedback and input to the repair team to support continuous improvement in inspection and repair quality. Responsibilities of Service Operations Coordinator • Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems., • Act as the administrative interface between technicians, customer service, logistics, and spare parts planning., • Coordination of repair of non-PENTAX equipment (monitors, pumps...) with 3rd party, • Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination., • Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume)., • Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards., • Handle internal and external communication related to service requests, escalations, and status updates., • Support service invoicing and warranty claim documentation in collaboration with finance and customer service., • Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency., • Assist in internal audits, compliance reviews, and documentation control activities., • Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems)., • The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes – with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration., • Customer focus is embedded in every role. Through collaboration, consistency, and process excellence, we ensure that every action contributes to a positive customer experience and long-term satisfaction., • Takes on additional responsibilities and special projects as assigned, in alignment with business needs Requirements of Service Operations Coordinator • Completed vocational training or a bachelor's degree in business administration, Office Management, Logistics, or a similar field – or equivalent qualification., • Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus., • Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel)., • Strong organizational skills and attention to detail., • Service-oriented mindset with excellent communication and coordination abilities., • Ability to work in a structured and reliable manner, even under pressure It is the ongoing policy and practice of PENTAX Medical to provide equal opportunity in employment to all employees and applicants. No person shall be discriminated against in any condition of employment because of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

The Director of IT Disaster Recovery and Support provides enterprise leadership for the resilience, compliance, and operational readiness of Medisys Health Network’s IT environment. Reporting to the CIO, this role sets the strategic direction for disaster recovery, emergency management, and business impact analysis, while leading Technical Support and Data Center operations to ensure continuity of critical services. Job Role and Responsibilities: Disaster Recovery Planning Planning: • Provides enterprise leadership for IT risk management, business continuity, and disaster recovery strategy to safeguard the integrity, availability, and security of organizational systems and data., • Establishes disaster recovery and business resumption strategies for mission-critical processes and systems to sustain operations during significant disruptions., • Ensures continuity plans are rigorously tested, documented, governed, and continuously improved to support timely response and recovery., • Cultivates strategic relationships and external partnerships that strengthen disaster recovery capabilities and response readiness. Recovery Operation: • Directs the Command Center and Disaster Recovery team during incident response and recovery operations., • Leads enterprise damage assessment efforts to inform response priorities and recovery planning., • Identifies internal and external recovery contacts and contractors., • Defines the scope of repair work., • Develops site-specific repair plans and schedules., • Oversees the restoration of critical operations in alignment with business priorities and recovery objectives., • Implements mitigation measures., • Drives post-incident review and integrates lessons learned into future recovery planning and organizational preparedness. Emergency Management • Provides strategic oversight for the design, implementation, and governance of enterprise emergency management programs and plans., • Builds strong cross-functional partnerships to enable coordinated and effective organizational response during emergencies., • Leads executive and stakeholder communications during unplanned IT/EHR downtime events, including after-hours incidents. IT Technical Support, including Desktop and Phone Support • Provides operational leadership for technical support services, ensuring performance against service levels, budget targets, and business expectations., • Drives continuous improvement in customer support through performance oversight of ticketing, call volume, responsiveness, and service quality., • Ensures physical inventory is monitored and replenished as needed. Data Center • Leads the Data Center function responsible for the performance, reliability, and maintenance of servers, network infrastructure, and critical hardware., • Anticipates infrastructure growth requirements and implements scalable solutions to support long-term operational needs. Business Impact Analysis • Leads the ongoing review and refinement of the Business Impact Analysis to align recovery requirements with enterprise risk priorities., • Documents issues and lessons learned from business disruptions and tracks progress on open items., • Evaluates the operational impact of business process disruptions and informs the development of effective recovery strategies., • Identifies potential loss scenarios during risk assessments., • Identifies and evaluates the impact of disasters., • Informs investment decisions related to recovery, prevention, and mitigation initiatives across the enterprise. Qualifications • Executive-level communication, documentation, and presentation skills, with the ability to develop clear reporting, dashboards, and supporting materials., • Demonstrated leadership in guiding teams, influencing technical direction, and managing complex initiatives across multiple priorities., • Deep understanding of backup and recovery strategies, including synchronous and asynchronous replication, SAN technologies, and database replication., • Track record of advancing IT processes, tools, and service delivery capabilities., • Experience administering Epic applications is a plus., • Ability to coordinate internal and external documentation and installations., • Ability to work independently and collaborate professionally and courteously with colleagues., • Knowledge of HIPAA, ISO, and continuous quality improvement principles is strongly preferred., • Willingness to take on new responsibilities as department needs evolve., • Ability to respond outside standard business hours when needed. Work location Work arrangement: Hybrid, with three days onsite and two days remote each week. The first 90 days require full onsite presence. Work site: This role is based in Garden City, NY, and Jamaica Hospital Medical Center.

Optomi, in partnership with a leading healthcare organization, is seeking an IT Manager to fulfill a contract-to-hire opportunity with a client based in Long Island, NY. This individual will serve as the local technology leader and trusted partner between practice leadership, managed service providers (MSPs), technology vendors, and the broader enterprise IT organization. This is an excellent opportunity for an experienced IT professional who has built a strong technical foundation and is ready to take greater ownership of IT operations, service delivery, vendor management, and technology strategy. The IT Manager will be responsible for maintaining a stable and secure technology environment while supporting a major enterprise integration initiative as the practices transition from locally managed technology environments onto standardized enterprise network, infrastructure, security, identity, and endpoint platforms. This is not a hands-off management position. The ideal candidate will be comfortable setting priorities, managing technology partners, and holding vendors accountable while remaining technically capable of rolling up their sleeves when needed. What the Right Professional Will Enjoy! • Serving as the primary technology leader and trusted IT partner for a multi-site physician practice environment, • Playing a key role in a large-scale enterprise network and technology integration, • Working closely with enterprise infrastructure, networking, cybersecurity, and shared-services teams, • Managing and providing direction to MSPs and technology vendors while holding partners accountable for service quality and operational outcomes, • Helping modernize and stabilize an environment transitioning from locally managed technology to standardized enterprise platforms, • Supporting the migration and consolidation of networking, endpoints, security platforms, Active Directory, Microsoft environments, and local infrastructure, • Remaining close enough to the technology to troubleshoot, assess issues, and provide hands-on support when necessary, • Working directly with practice leadership to understand operational priorities and translate them into technology solutions, • Helping establish stronger IT service management, monitoring, governance, and operational processes, • Contributing to an evolving IT operating model with the potential to support broader geographic responsibilities over time Apply Today If Your Background Includes: • Experience as an IT Manager, IT Operations Manager, Infrastructure Manager, Regional IT Manager, or similar technology leadership role, • Experience supporting IT operations within healthcare, physician practices, ambulatory care, outpatient environments, or other clinical settings, • Strong understanding of IT infrastructure, including networking, endpoints, Microsoft technologies, Active Directory, security, and local infrastructure, • Experience supporting multiple physical locations, clinics, offices, or other distributed environments, • Experience managing MSPs, technology vendors, service providers, and technical escalations, • Strong understanding of IT service management, incident management, service delivery, ticketing, SLAs, monitoring, and operational support, • Experience participating in network migrations, infrastructure integrations, M&A technology integrations, site migrations, or enterprise technology consolidation, • Understanding of healthcare technology environments, HIPAA, and the operational requirements of physician practices, • Experience with EHR/EMR, practice management systems, medical imaging, or other clinical technology is highly preferred, • Technical depth in at least one infrastructure discipline such as networking, systems, Microsoft technologies, identity, security, or endpoint management, • Ability to understand business and clinical priorities and translate them into actionable technology priorities, • Ability and willingness to provide hands-on technical support and troubleshooting when needed, • Strong communication and stakeholder-management skills with the ability to work effectively with practice leaders, enterprise technology teams, MSPs, and vendors, • Ability to operate effectively within a large corporate technology organization while maintaining a strong focus on local practice needs RESPONSIBILITIES: • Lead day-to-day IT operations and technology service delivery across multiple physician practice locations in the Long Island area, • Serve as the primary liaison between local practice leadership, enterprise IT teams, MSPs, and third-party technology vendors, • Establish technology priorities based on operational needs, cybersecurity requirements, infrastructure health, and enterprise standards, • Manage MSP performance, escalations, service levels, ticket trends, and overall quality of technology support, • Ensure critical clinical and business technology remains stable, monitored, secure, and available, • Support a full network and technology integration of the physician practices into a centralized enterprise environment, • Coordinate and support migrations involving networking, firewalls, endpoints, security platforms, Active Directory, Microsoft environments, and local infrastructure, • Partner with enterprise networking, infrastructure, cybersecurity, and shared-services teams throughout integration and modernization initiatives, • Provide local testing, validation, troubleshooting, and implementation support during technology deployments and migrations, • Help ensure enterprise technology changes are successfully implemented without disrupting clinical or business operations, • Support the migration of local infrastructure into approved data center or cloud environments where appropriate, • Coordinate support for medical imaging equipment and other specialized clinical technology that must remain within the local practice environment, • Identify infrastructure vulnerabilities, capacity issues, monitoring gaps, and operational risks before they result in business or clinical disruption, • Contribute to technology planning and budgeting with practice leadership while aligning future investments with enterprise standards, • Drive adoption of ITSM processes, governance, controls, incident management, and enterprise technology standards, • Provide hands-on technical leadership and individual contribution within areas of technical expertise when necessary, • Help transition historically decentralized technology operations toward a consistent, scalable, enterprise-managed model

About PENTAX Medical Our mission is to improve the standard of patient care and quality of healthcare delivery by providing the best endoscopic products and services with a focus on QUALITY, CLINICALLY RELEVANT INNOVATION, and SIMPLICITY. Through leading edge R&D and manufacturing, PENTAX Medical provides endoscopic imaging devices and solutions to the global medical community. Position Opening: Medical Device, Service Coordinator Why JOIN Us? We are an established medical device leader that is preparing for high growth. This means that PENTAX is looking to invest in its team and provide a collaborative and encouraging work environment. PENTAX Medical is proud of its comprehensive benefits program and generous Paid Time Off and Holiday policy. Want More INFO? The Medical, Device Service Coordinator, supports the smooth day-to-day operations of the service department by coordinating administrative processes, managing communication flows, and ensuring compliance with service procedures. The Service Operations Coordinator is the central point of contact for scheduling, documentation, and coordination between repair teams, logistics, customer service, and regional stakeholders. The contribution of the job holder helps ensure timely service delivery, high-quality standards, and excellent customer support. The Service Operations Coordinator also provides feedback and input to the repair team to support continuous improvement in inspection and repair quality. Responsibilities of Medical Device, Service Coordinator • Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems., • Act as the administrative interface between technicians, customer service, logistics, and spare parts planning., • Coordination of repair of non-PENTAX equipment (monitors, pumps...) with 3rd party, • Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination., • Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume)., • Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards., • Handle internal and external communication related to service requests, escalations, and status updates., • Support service invoicing and warranty claim documentation in collaboration with finance and customer service., • Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency., • Assist in internal audits, compliance reviews, and documentation control activities., • Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems)., • The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes – with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration., • Customer focus is embedded in every role. Through collaboration, consistency, and process excellence, we ensure that every action contributes to a positive customer experience and long-term satisfaction., • Takes on additional responsibilities and special projects as assigned, in alignment with business needs Requirements of Medical Device, Service Coordinator • Completed vocational training or a bachelor's degree in business administration, Office Management, Logistics, or a similar field – or equivalent qualification., • Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus., • Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel)., • Strong organizational skills and attention to detail., • Service-oriented mindset with excellent communication and coordination abilities., • Ability to work in a structured and reliable manner, even under pressure It is the ongoing policy and practice of PENTAX Medical to provide equal opportunity in employment to all employees and applicants. No person shall be discriminated against in any condition of employment because of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Field Service Technician — Livingston, NJ (Hybrid) We are excited to announce that Nanion Inc. USA is hiring! We’re looking to hire a Field Service Technician (FST) to support the growing demand for Nanion products and to provide premium customer service. About the role This is a lab-based technical role. You'll spend most of your time in our Livingston facility repairing and refurbishing instruments, supporting our field service engineers remotely while they're on-site with customers, and managing spare parts to keep our instruments running. Occasional travel, typically for preventive maintenance visits, rounds out the job, but this is not a road warrior position. If you like solving problems at the bench, owning your work, and being the person the field team calls when they're stuck, this is a good fit. What you'll do • Diagnose, repair, and refurbish instruments, modules, and electronic circuit boards in our Livingston lab, • Provide remote technical support by phone, email, and video to customers and to our field service engineers, • Manage spare parts: track inventory, process return merchandise authorizations (RMAs), prepare and ship parts and loaner units, • Perform preventive maintenance and occasional on-site service at customer sites (roughly 15–25% travel, mostly domestic), • Document all service work accurately in service reports, logs, and our ticketing system, • Support instrument setup, testing, and validation in our demo lab, • Help maintain service documentation and troubleshooting guides What we're looking for • An associate’s or bachelor’s degree in electronics, electrical engineering, biomedical engineering, or equivalent hands-on experience, • At least one year of experience servicing electronic, electromechanical, or scientific instrumentation, • Comfortable with schematics, multimeters, oscilloscopes, and board-level troubleshooting, • Strong written and verbal communication skills in English — you'll be documenting your work and walking engineers through fixes remotely, • Organized and detail-oriented, particularly around parts tracking and service records, • Able to work independently and as part of a small, collaborative, multicultural team, • Valid driver's license and passport, with the ability to travel occasionally, • Must be authorized to work in the US Nice to have • Experience with laboratory or analytical instrumentation (electrophysiology, microscopy, liquid handling, robotics), • Familiarity with fluidics, pneumatics, or precision motion systems, • Experience with a customer relationship management (CRM) system or field service ticketing platform To apply Send your CV and a brief cover note to leo.morada@naniontech.com.

Business Support Center Representative Location: New York, NY 10017 — Onsite Contract: 6 months, through April 19, 2027 Pay Rate: $20–$22/hour (W2) Industry: Healthcare / Hospital Services Note: W2 contract opportunity only. C2C/Corp-to-Corp arrangements are not available. Visa sponsorship is not available for this opportunity. Candidates should be located within a reasonable commuting distance and able to report onsite as required. About the Opportunity We are looking for a Business Support Center Representative to provide day-to-day support to employees and managers. In this role, you will answer questions, help troubleshoot basic issues, process requests, update information in business systems, and make sure inquiries are properly documented and followed up on. You will also have the opportunity to work with Workday and other business systems while supporting areas such as HR, Finance, Supply Chain, and other business functions. This is a great opportunity for someone with customer service, administrative, HR, or internship experience who is interested in building experience in business operations and enterprise systems. What You’ll Do • Respond to employee and manager questions by phone, email, and service requests., • Provide basic support and help resolve employee questions whenever possible., • Assist users with Workday and other business systems., • Enter, update, and maintain information in company systems., • Create and update support cases and document issues clearly., • Help troubleshoot basic system and process-related questions., • Guide employees to available self-service tools and resources., • Follow up with employees when additional information is needed., • Escalate more complex issues to the appropriate team when necessary., • Support day-to-day processes related to HR, Finance, Supply Chain, Payroll, Benefits, Recruiting, and other business functions., • Work with teams across HR, Finance, IT, Supply Chain, and other departments to help resolve requests., • Assist with testing system or process updates., • Help maintain and update knowledge-base information and support materials., • Identify common questions or issues and share ideas for improving processes and customer service., • Participate in training and learn new systems, processes, and procedures. What We're Looking For Required: • At least a high school diploma or GED., • Good communication and customer service skills., • Comfortable using computers and learning new software or systems., • Strong attention to detail., • Ability to follow instructions and established procedures., • Willingness to learn and work with different business teams. Preferred: • Internship or entry-level experience in customer service, HR, administration, or a business environment., • Experience with Workday or another ERP/business system., • Exposure to Finance or Supply Chain processes., • Experience working with ticketing, case management, or support systems., • Associate degree or relevant coursework/training. Who May Be a Good Fit? This opportunity may be a good fit for candidates with backgrounds such as: • Customer Service Representative, • Administrative Assistant, • HR Assistant / HR Intern, • Business Operations Intern, • Finance or Supply Chain Intern, • Help Desk / IT Support, • Recent college graduate with relevant internship experience, • Entry-level professional with experience using Workday or another business system Workday, Finance, Supply Chain, and ERP experience are a plus, but candidates do not need experience in all of these areas.

We’re looking for a Technical Team Lead to lead a growing support team in a fast-paced SaaS environment. This role blends hands-on technical support with people leadership, ensuring high-quality customer experiences while scaling support operations. You’ll act as the escalation point for complex issues, coach and develop support engineers, and partner closely with Engineering, Product, and Customer Success. What You’ll Do • Lead and mentor a team of Technical Support Engineers (L1–L3), • Own escalations and resolve complex technical issues, • Monitor SLAs, ticket queues, and support KPIs (FRT, MTTR, CSAT), • Improve support processes, workflows, and documentation, • Collaborate with Engineering on bugs, fixes, and releases, • Ensure consistent, high-quality customer communication, • Support onboarding and training of new team members, • Identify recurring issues and drive root-cause solutions What We’re Looking For • 8+ years in Technical Support or Support Engineering, • 5+ year in a Team Lead, Senior, or Escalation role, • Strong troubleshooting skills (applications, APIs, databases, logs), • Experience with ticketing systems (Zendesk, Jira, Freshdesk, etc.), • Ability to communicate technical issues to non-technical users, • Calm under pressure with strong ownership mindset, • SaaS or enterprise software experience preferred Nice to Have • SQL or scripting experience, • Experience supporting enterprise or B2B customers, • Knowledge of ITIL or structured support frameworks, • Hospitality, security, or operations software exposure Why Join Us • Lead a team that supports enterprise-level customers, • High impact role with visibility across Product and Engineering, • Opportunity to shape processes as the company scales, • Competitive compensation + growth path into Support Management

Global retailer (based in NYC) is looking for a Director of IT. Role Overview As the Director of IT you will be leading and implementing IT strategy, managing the IT department and staff, and overseeing infrastructure, security, and budgets. Key responsibilities are aligning technology with business objectives, ensuring cybersecurity and compliance, and managing hardware, software, and vendor relationships. You will be responsible for managing technical support, and reporting on IT performance to executive leadership. Qualifications Education: Bachelor’s degree preferred Required experience: 5+ years directly managing IT Support professionals including IT Support leaders/managers. Technical skills / abilities: • Full understanding of MS Office Suite/0365/Active Directory troubleshooting. ServiceNow ticketing system, Windows Servers and Cisco Networking protocalls. Personal skills • Excellent written and verbal communication skills., • Strong problem-solving skills and working knowledge of project management tasks., • Ability to work in a diverse, dynamic environment and effectively collaborate across teams., • Exceptional people skills with demonstrated ability to work with both a technical and functional audience.

• Key Responsibilities, • Onsite Deskside & TechBar Support, • Deliver face-to-face IT support through TechBar (walk-in and appointment) and floor support., • Provide support for Windows, MacOS, and iOS devices., • Troubleshoot, configure, and guide users on IT services., • Incident & Request Fulfilment (IMACD), • Execute IMACD activities (Install, Move, Add, Change, Delete)., • Maintain accurate ticket updates and documentation., • Hardware & Device Break-Fix, • Diagnose and resolve hardware and software issues across devices., • Coordinate with OEM vendors for repairs., • Device Lifecycle Support, • Support device refresh, build, staging, and deployments., • Assist provisioning of laptops, MacBooks, and mobile devices., • Ticket Queue & SLA Adherence, • Ensure timely resolution and SLA compliance., • Hardware Asset Management Support, • Maintain accurate asset tracking and inventory management., • Stakeholder & User Engagement, • Provide professional communication and user guidance., • Compliance & Process Adherence, • Follow SOPs and ensure compliance with security and audit requirements. Qualifications • Required Qualifications & Experience, • 1–3 years experience in deskside / IT support roles. Required Skills • Hands-on experience with Windows, MacOS, and iOS devices., • Experience with hardware troubleshooting and ticketing systems.

Title: Telecom Lead Engineer Location: Harlem, NY Duration: 3-6 Month contract to hire Client: New York City HHC Top Skills' Details 1) 5 to 8 years exp. in the telecommunications/UC world supporting Telecom, or IT related including a broad knowledge of various telecom/IT products, services, and technology. This person will have to have managed a team and hands on in the telecommunications, Carrier / MDM/UC side of the house Needs to be very well versed with in all aspects of UC and telecommunications operations. Working with support systems (ServiceNow). Working with Telco's, wireless companies, cabling, etc. 2) 5 to 8 years proven experience in Telecom Management in a enterprise environment. Must also still have some hands on around Telecommunication Expense Management (TEM) and Wireless Expense management (WEM): specifically, a solid understanding of carrier billing systems; telecommunications invoicing, technical communication, circuit provisioning, configurations pricing methods, and contracts. PBX and UC , including a broad knowledge of PBX systems like NEC, Cisco VOIP. 3) 5 to 8 years working with large enterprise environments Must have great customer service and a proven experience working with and managing vendors in this space. This manager will be responsible for a large team managing all Phone services and mobile devices for the entire hospital system of NYC Health and Hospitals. Secondary Skills - Nice to Haves • servicenow, • service-level agreement, • mobile device, • telephony, • Project management, • Help desk, • unified communications Job Description HHC is looking for a Hands-on Lead/Manager for their telecommunications team to join their team with their Unified Communications telecommunications group. This person will report directly to the Director of Telecommunications for the entire Hospital system. This group is a big team, and they will be the support of the large end user environment of about 10,000 mobile devices and UC enterprise network. They could sit at multiple locations, some being North central Bronx Hospital or Bellevue Hospital or others that they support so needs to be flexible. This person will manage a team of 15 or more techs as well as support all UC service requests in Central office the Service-Now ticketing system. Participate in the evaluation of products and the use of communications equipment (UC, MDM, cabling equipment. They will handle procurement, coordinates oversee telecom and network repairs and problem resolution by vendors and processes. They will also perform project and non‐project related tasks and activities to support team goals and objectives as well as manage mobile phone recycle and inventory program Sort, file and maintains alphabetical, numerical, and subject filing systems. They will also add information and adding new staff/information and systems performance. Will maintain inventory of telecommunications devices and prepare a list of supplies to be ordered. Maintain all emergency telecommunication documentation and perform monthly invoice analysis, validation, and payment approval on wireless invoices to ensure compliance with vendor contracts. Will manage Service now ticket queue for both PBX and mobile and UC devices and perform monthly audits to determine if we should select a more cost‐effective plan, or need to update our mobile catalog, and communicate concerns to managers. The Manager of Administration will provide technical and application support for New York City Health + Hospitals, demonstrate competent IT literacy and ability to support the technology and applications in the functional areas (Clinical, Business Applications, Financial and Infrastructure Applications) the person in this role is responsible for the on-going support at level 2. Below is all that this manager will be involved in and should have a strong understanding around: • Understands the flow of information through the Financial, Business, Clinical and Infrastructure applications, • Responsible for documenting, researching and troubleshooting reported issues and requests, • Fosters a business-oriented culture and mindset driven by continual service improvement techniques, • Identifies and acts on opportunities for continuous improvement, • Understanding critical business process for supporting EITS Applications, • Triage requests or issues to ensure that our service level agreements (SLA) are achieved, • Assist with the Enterprise Service Desk call volume when needed, • Receive, prioritize, document and actively resolve end user help requests and Incidents, • Triage requests and Incidents to ensure accurate transfers and escalation, per service level agreements (SLA), • Track open tickets and monitor ticket progress per SLA, close ticket items when resolve, • Follow escalation and paging procedures to ensure SLAs are being met, • Provide support and services to users, seeking to resolve as many tickets as possible at level 1 and 2, • Provide a positive experience to users through meeting and exceeding customer expectations, and engendering confidence that tickets will be resolved, • Supervise and monitor staff, • Plan, assigns and reviews the work of subordinates., • Directs the preparation of departmental budgets in conjunction with other departmental managers., • Coordinates the activities of the various segments of the department to assure timely and economical completion of projects., • Directs the preparation of cost estimates for current and proposed projects, reflecting the cost of equipment, man and machine hours required., • Establishes, reviews and controls documentation standards, including the development and control of forms., • Directs the collection and analysis of data and reports concerning departmental operations, methods, personnel utilization, space and equipment., • Monitor daily quality of tickets, • Perform other duties and/or special projects as assigned Additional Skills & Qualifications • A Baccalaureate Degree in Business Administration, Finance, Accounting, or related fields; and,, • Five years of progressively responsible experience in the fields of administration, office management, methods analysis, systems analysis and documentation, forms designs and control, two of which shall have been in data processing and management information systems. This Manager will work and lead/ manage the UC and telecommunications operations team at North central bronx hospital, and all the other hospitals as part of the telecommunications team. . Work effectively as a telecom support team members and help build relationships within it as well as executive leadership. Actively help and support the end user environment from top executives down. Will handle all Budgeting, vendor relations, and review process for the team.

About the Role Ring Concierge is a rapidly growing fine jewelry company specializing in engagement rings and fine jewelry. We are looking for a Customer Care Manager to lead the day-to-day execution of our Customer Care function, manage our external Customer Care team, and keep every customer interaction aligned with the Ring Concierge brand and service standards. The ideal candidate is an experienced customer service professional who is highly organized, solutions-oriented, and comfortable balancing vendor management, customer escalations, reporting, and process improvement in a fast-paced environment. Responsibilities Vendor Management • Own the relationship with our external Customer Care vendor, managing day-to-day performance, coaching, and accountability to our service standards and KPIs, • Act as the first line of escalation for complex customer situations, determining appropriate resolutions before looping in senior leadership or other internal teams, • Serve as the voice and brand expert for the team so every customer communication reflects our tone, policies, and product knowledge, • Manage team scheduling and coverage based on ticket volume, launches, promotions, holidays, and peak periods, and proactively adjust for coverage gaps Customer Care Policy & Standards • Define and maintain Customer Care policies (returns, exchanges, repairs, warranty, etc.) and train the team on how to apply and hold them with customers., • Maintain a high level of product and policy knowledge and keep the team current on important business updates, • Identify recurring customer issues and feedback trends and recommend process, policy, or operational improvements Training, Quality, and Reporting • Develop, maintain, and continuously improve Customer Care SOPs, macros, training materials, and internal resources., • Lead ongoing training on new policies, products, promotions, systems, and processes, • Regularly audit customer interactions across Gorgias, including email, chat, phone, and other channels, and provide actionable feedback to improve quality and consistency, • Monitor Customer Care KPIs, service levels, ticket volume, response and resolution times, and escalation trends, and prepare regular performance reporting, • Support development of AI-powered Customer Care tools so automated responses reflect our voice, policies, and service standards Cross-Functional and Operational Support • Partner closely with Operations, Retail, E-commerce, Merchandising, Bridal, and other internal teams to keep the Customer Care team informed and aligned., • Manage custom order support including CADs/renderings and appraisals, keeping customers informed at each stage, • Partner with our warehouse and shipping/insurance partners on client-related inquiries and claims, including missing shipments, item discrepancies, return-to-sender packages, return escalations, and filed claims, • Provide additional hands-on Customer Care support during high-volume periods when needed About You • Strong communicator who sets clear expectations and holds an external partner accountable to service standards, • Confident handling complex customer situations and determining appropriate resolutions, • Highly organized and process-oriented, comfortable managing multiple priorities in a fast-paced environment, • Comfortable working independently while managing an outsourced team, knowing when to escalate and align with management, • Collaborative across departments and adaptable as priorities, products, and policies evolve Requirements • 5+ years of experience in Customer Care within a jewelry company required, • Previous experience managing, coaching, or providing day-to-day oversight of a Customer Care team, including outsourced or vendor-managed teams, • Experience with customer service platforms such as Gorgias or similar ticketing systems, • Experience with Shopify and other e-commerce platforms is a plus, • Strong proficiency in Excel/Google Sheets, Microsoft Office, and Google Workspace, • Experience creating reporting, SOPs, training materials, and quality assurance processes, • Bachelor's Degree preferred Details • Full-time role located in NYC, requiring 4 days per week in office, • Office Hours: 9:00 am to 6:00 pm, with the knowledge that we have a startup culture and your day may extend past listed office hours (with the possibility of weekends during busy season or sales), • Must be available to provide evening, weekend, and holiday coverage during peak periods, including major promotions, launches, and the holiday season, • Health, Vision & Dental Insurance for full-time employees, • Generous employee discounts on our fine jewelry, • Paid time off, Summer Fridays, and an extra allowance of 3 days annually for religious observances, • Compensation for the role will be determined based on the candidate's qualifications, skills, and experience. The estimated annual compensation for this role is $90,000+

Location: New York (preferred) • Hybrid Reports to: Chief Commercial Officer (dotted lines to Divisional Presidents) Scope: U.S. Costco + CA/UK/JP/KR/MX Core systems: Circana (Costco sales portal), EDI/ASN, PLM/ERP, BI Role Summary Lead the enterprise Costco strategy and operating model across divisions while divisions retain product ownership. This role improves outcomes over time by building strong account leadership, disciplined execution, clear commercial guardrails, and superior visibility into sell-through—recognizing that Costco is item-driven, merchant-led, and inherently volatile. Responsibilities • Own the global Costco relationship and ensure a one-voice approach across divisions for U.S. and CA/UK/JP/KR/MX. • Build and drive an annual Global Joint Business Plan (JBP) by category and region, including rotations vs. flow, price points, Costco.com extensions, and exit approaches. • Negotiate global commercial terms and discounts with Costco management, aligning funding and guardrails to shared goals (fast sell-through, clean exits, fewer markdowns). • Establish and run a company-wide Costco operating cadence (weekly Costco Council, monthly performance reviews, seasonal line-review calendars) and ensure clear follow-up and accountability. • Implement a practical stage-gate process for Costco programs (concept → costing/pack → commitment → production → launch/exit), with clear milestones and owners across divisions. • Continuously improve profitability using controllable levers: IMU engineering, cost/pack optimization, logistics and TI/HI improvements, promo ROI discipline, returns reduction, packaging savings, chargeback prevention, and exit-cost management. • Serve as the internal owner of Circana, ensuring consistent reporting, adoption, and integration into decision-making; monitor sell-through and inventory by item/region/.com and convert insights into actions with divisional teams. • Set and enforce packaging, compliance, and pallet standards appropriate for Costco globally (ticketing/labeling, testing requirements, pallet cards, pack architecture), improving first-pass yield and reducing rework. • Partner with Customer Supply Chain to deliver strong service levels: OTIF, fill rate, ASN/EDI accuracy, DC flow, and shortage/chargeback prevention and recovery. • Treat warehouse and Costco.com as distinct businesses; ensure content readiness and fit/returns guardrails for eComm extensions. • Support international growth by localizing sizing, compliance, seasonality, packaging, and operating rhythms across CA/UK/JP/KR/MX. • Maintain alignment with division leaders: divisions own design and product development; this role provides guardrails, visibility, and coordination—escalating only when compliance, margin integrity, or service risk requires it. Measures of Success (volatility-aware) • Improved global Costco sales and repeatable rebuys/lineage on winning items, with transparent variance management versus plan. • Gross margin/IMU improvement versus baseline over time, with disciplined promo funding and controlled exit costs. • Strong service performance (OTIF high-90s, fill rate near 99%) and sustained reduction in shortages/chargebacks. • High adoption of Circana insights (weekly actions tied to sell through/availability), enabling faster course-correction., • Packaging/compliance execution with high first-pass yield and minimal rework or in-market issues. • International expansion (CA/UK/JP/KR/MX) growing as a meaningful share of the Costco business with on-time launches. Qualifications • 10–15+ years in wholesale/apparel or consumer with club or big-box scale; experience spanning account leadership plus operations (packaging, supply chain, and retailer compliance). • Proven ability to negotiate commercial frameworks and improve profitability in a retailer-led model. • Strong working knowledge of Costco processes, service expectations, and data-driven selling; fluency with Circana(or comparable retailer portal/scan-data tools). • Analytical, process-oriented leader who can influence across dotted lines and align multiple divisions without taking over product creation. Travel ~25–40% including periodic travel to CA/UK/JP/KR/MX, key Costco meetings, and DC/vendor visits.

Integrated Technology Systems is a growing MSP based in New York City that delivers high-quality IT support to professional services firms. We’re looking for an L1 Support Engineer who thrives on working with many different clients as part of a close-knit team. This is an in-office role based in NYC. What You’ll Get • Base salary starting at $55k+, • Quarterly bonuses, • Health insurance and PTO, • 401(k) starting in your second year, • A collaborative team focused on high-touch service and modern IT solutions What You’ll Do • First-line troubleshooting and resolution: password resets, MFA resets, printer configuration, and break/fix, with proper ticket routing and escalation, • User management in Microsoft Entra ID, Active Directory, and Microsoft 365, including onboarding and offboarding via established workflows, • Windows 11 and macOS device deployment and configuration, plus mobile device enrollment (iOS/Android), • First-pass network triage: WAN/LAN connectivity, Wi-Fi, and VPN client issues, escalating firewall and infrastructure issues to L2, • Security operations support: application approval requests, phishing report handling, and initial alert triage per documented runbooks, • Resolve L2/L3 issues where solutions are already documented, as a path to advancement, • Participate in project work, on-site and remote support, and the on-call rotation What You Bring • 1+ year of MSP or comparable help desk experience, • Experience with a PSA or ticketing system (ConnectWise preferred), • Working knowledge of Windows 11 and Microsoft 365 administration, • Familiarity with Entra ID/Azure (we will train as needed), • macOS experience preferred, • iOS/Android device support and MDM familiarity, • Networking fundamentals: TCP/IP, DNS, DHCP, VPN, • Exposure to RMM toolsets and endpoint security tools a plus, • Certifications a plus: CompTIA A+/Network+/Security+, Microsoft MS-900 or MD-102, • Strong customer service and phone presence, • Thrives in a fast-paced, learning-focused environment Next Steps Apply with your resume OR Get a head start here: https://www.ondemandassessment.com/o/JB-MUYZCPAA0/landing?u=1110981

Our client, a non-profit, is looking for a Temp to Perm Hospitality Coordinator to support its New York Operations team. As part of the New York Operations team, the Facilities & Hospitality Coordinator will help maintain a welcoming, well-functioning office environment while providing high-quality facilities, hospitality, and event support for meetings and events hosted in the New York office. This position starts asap and will have the potential for permanent hire down the line if the right fit. Location: Midtown East, NYC – Fully Onsite Hours: Monday – Friday, 7:30 AM – 3:30 PM; hours may shift earlier or later for events, typically about once per month. **Weekend availability is required for occasional events. Responsibilities: • Maintain office, conference rooms, and staff areas to a high standard through daily walkthroughs and proactive issue resolution, • Coordinate building work orders from submission through vendor coordination and completion, • Serve as a day-to-day point of contact with building management, engineers, security, contractors, and external vendors, • Coordinate logistics for meetings and events, including room setups, furniture moves, signage, catering, staging, and room resets, • Support AV/IT setups in coordination with the AV/IT team, including basic troubleshooting and cable management, • Assist with deliveries, office moves, workplace projects, and waste/recycling coordination, • Manage office inventory, including supplies, equipment, furniture, stationery, and pantry items, • Handle office purchasing and maintain accurate records in accordance with company policies and established budgets, • Track office deliveries and vendor orders, following up on lead times and escalating delays as needed, • Support office safety and security initiatives, including drills, compliance checks, emergency equipment, and documentation, • Assist with incident response, including power outages, leaks, equipment failures, and other workplace issues, • Partner with People & Culture on employee onboarding and offboarding, including preparing workspaces and resetting desks, • Assist with maintaining the office seating plan and coordinating seat assignments, • Monitor contractor performance and ensure work is completed according to scope and company standards, • Maintain accurate documentation related to vendors, service contracts, inventory, work orders, and workplace operations Qualifications: • 3+ years of experience in facilities operations, events, hospitality, corporate services, workplace operations, or a related field, • Strong client-facing and interpersonal skills with a polished, professional demeanor, • Event coordination or project management experience is a plus, • Strong organizational skills with the ability to balance daily operations with event timelines and multiple priorities, • Strong attention to detail and ability to maintain accurate documentation and inventory records, • Proficiency with Microsoft Office/365, • Experience with Building Engines, Prism, CMMS, ticketing, or similar work-order platforms is preferred, • Comfortable working in a hands-on environment and assisting with room setups, furniture moves, and event logistics, • Ability to lift, push, or pull 25–50 lbs. and frequently walk, bend, and stand throughout the day, • Ability to work early mornings, later evenings, and occasional weekends for events, • Strong judgment, discretion, and communication skills, • Ability to work effectively with individuals from different backgrounds and cultures Please submit your resume in Word format for immediate consideration. You can use _ to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.

What It Takes to Be a Lead Dispatcher at Solarus Technologies Picture this: tickets are stacking up, priorities are shifting by the minute, and every technician on the floor is looking to you for direction. That's the energy of being a Lead Dispatcher at Solarus Technologies. You're the strategist behind our help desk command center — the person who turns chaos into a clear game plan, keeps engineers focused on the right work at the right time, and makes sure every client feels taken care of. When you're in your element, the whole team moves faster and with total confidence. If you love high-stakes problem-solving and want your work to make a visible difference every single day, this is where you belong. You Might Be a Great Fit If... 1. You get a rush from helping people get back to work, and you own that outcome like it's personal., 2. You thrive on juggling priorities and making fast, confident calls on your feet., 3. You turn chaos into clarity across queues, workflows, and priorities, almost like a superpower., 4. You keep everything moving and stay composed, even when a major issue hits., 5. You balance speed and precision effortlessly, even as priorities shift by the minute. You May NOT Be a Fit If... 1. You'd rather focus on one task at a time without interruptions., 2. Making tough prioritization calls on the fly makes you uneasy., 3. You don't enjoy the rush of fast-paced, real-time problem-solving., 4. You're looking for a purely technical role rather than a people-and-process one., 5. Dispatching runs on structure. Inconsistent process will throw you off your game. Key Qualifications Here's where you'll make your mark, day in and day out: • Ticket Triage & Queue Management, • Monitor queues: watch incoming boards for prompt response times., • Categorize and prioritize: assess urgency and impact, and classify per SLAs., • Smart assignment: route tickets by skillset, workload, availability, and client needs., • Scheduling & Resource Coordination, • Coordinate remote support windows, onsite visits, and project scheduling., • Balance workloads to prevent burnout or idle time; resolve scheduling conflicts on the fly., • Confirm assignees have clear priorities, details, and prerequisites before starting., • SLA Monitoring & Accountability, • Enforce process hygiene: engineers document troubleshooting steps, time entries, and clear internal notes in the PSA., • Manage escalations with smooth handoffs to senior engineers or the Help Desk Manager., • Client Communication, • Be a calm, personable voice for incoming requests and anxious callers., • Set expectations with proactive updates on windows, delays, and ticket progress., • De-escalate frustrated clients and recognize when management intervention is needed., • Management and Leadership, • Own daily dispatch execution: run the service board, set dispatcher coverage, and keep every technician on clear, prioritized work., • Hold dispatchers to established process day to day: ticket completeness, assignment standards, SLA handling, and clean ConnectWise Manage documentation., • Coach dispatchers with regular feedback and flag performance concerns to the Help Desk Manager, who owns formal reviews and employment decisions., • Track queue times, assignment quality, and SLA attainment, and report trends to the Help Desk Manager, who sets the targets and owns process design. Qualifications and Skills • Prior leadership, supervisory, mentoring, or senior-level experience preferred., • Solid understanding of IT support, networking, and Microsoft technologies., • Experience coordinating technicians; assessing workload, volume, and SLA performance., • Knowledge of dispatching, ticket management, scheduling, escalations, and SLA compliance., • Proficiency with PSA, ticketing, and scheduling platforms; ConnectWise Manage experience required., • Strong leadership, customer service, and interpersonal skills; calm under pressure., • Highly organized; strong decision-making and prioritization in fast-paced environments., • Strong analytical and problem-solving skills; comfortable holding the team accountable., • Excellent verbal, written, and documentation skills; strong typing accuracy., • Detail-oriented, self-motivated, and adaptable to changing priorities. Why You'll Love Working at Solarus And beyond work you'll actually be proud of, we go all-in on taking care of you: • Medical, dental, and vision coverage on our Employee Only base plan — 100% employer-paid, starting day one., • A 3% 401(k) Non-Elective Employer Contribution after 90 days, no contribution required from you to earn it., • 17 Paid Days Off in year one, growing to 22 by year three, plus 8 paid holidays and your birthday off every year., • Real rewards for sticking around: an annual anniversary bonus, plus travel awards at your 5- and 10-year milestones. Ready to turn the chaos into your command center? We'd love to see your application — let's build something great together.

Job Title: Website Operations Manager Location: Parsippany, NJ 07054 Duration: 6 Months Job Type: Temporary Assignment Work Type: Hybrid Pay Rate: $75.00/hr to $79.00/hr Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a top manufacturer of roofing and waterproofing solutions in North America, operating 30 locations throughout the U.S. They offer a range of products for both commercial and residential roofing, along with pavement coatings. Job Summary • The Digital Marketing team is seeking an organized, proactive Website Operations Manager., • This role serves as a key point of contact between business stakeholders and IT, facilitating website execution and technical delivery., • As a self-starter and practical problem solver, the candidate will translate business requirements into actionable user stories, manage Jira sprint priorities, and help optimize digital platforms for peak efficiency. Essential Duties Sprint & Backlog Management • Facilitate the Agile planning cadence in Jira., • Work with stakeholders to translate business needs into clear user stories., • Prioritize tickets for upcoming development sprints. Cross-Functional Collaboration • Partner closely with IT to plan sprint capacity., • Track deliverables and clear everyday blockers., • Maintain steady progress toward digital goals. Requirements & Solution Alignment • Gather business requirements., • Work alongside technical teams to identify practical and efficient solutions for website enhancements., • Translate business objectives into technical implementation requirements. Web Governance & Ticketing • Monitor website health., • Triage incoming user and stakeholder requests., • Manage ticket prioritization and escalation activities. Technical SEO & AEO Execution • Support technical SEO and Answer Engine Optimization (AEO) initiatives., • Monitor and optimize site speed and performance., • Support URL structure optimization., • Support Schema markup implementation for search engines including Google and Bing., • Optimize content discoverability across AI platforms including ChatGPT, Gemini, and Perplexity. Qualifications • 3–5 years of experience coordinating or managing web delivery in a cross-functional environment., • Hands-on experience working directly with IT teams., • Experience writing clear user stories and managing sprint cycles in Jira., • Strong foundational understanding of Agile and Scrum practices including:, • Backlog grooming., • Sprint planning., • Sprint retrospectives., • Familiarity with enterprise CMS platforms., • Sitecore experience is a plus., • Experience using Google Analytics 4 to analyze page performance and inform ticket priorities., • Exposure to web tools and integrations including:, • Chatbots., • Localization tools., • Customer review platforms., • SEO and AEO technologies., • Working knowledge of web deployment workflows including testing in UAT and production environments. Education & Requirements • Bachelor’s Degree required., • Excellent written and verbal communication skills., • Ability to simplify complex concepts into actionable project tasks., • Strong organizational skills., • Customer-first mindset., • Ability to work effectively with cross-functional teams and stakeholders. TekWissen® Group is an equal opportunity employer supporting workforce diversity.

A premier sports and entertainment organization is seeking a Vice President, Controller to lead the accounting function across its professional sports teams, venue operations, and affiliated entities. This is a hands-on leadership role with responsibility for the integrity of the organization’s financial statements, monthly and annual close, technical accounting positions, internal control environment, external audit, and league, lender, and regulatory reporting. The position operates within a fast-paced, event-driven business featuring multiple legal entities, a significant fixed-asset base, contract-based revenue streams, and league-level reporting requirements. The successful candidate will combine public accounting rigor with the operational mindset needed to lead a disciplined, responsive, and high-performing accounting function. Key Responsibilities Close and Financial Reporting • Lead the monthly, quarterly, and annual close across all entities, including consolidation and intercompany eliminations., • Prepare consolidated and stand-alone financial statements in accordance with U.S. GAAP., • Improve and stabilize the close calendar while establishing clear ownership and accountability., • Produce monthly reporting packages for the Chief Financial Officer and executive leadership, including variance analysis against budget and forecast., • Maintain the general ledger, chart of accounts, and entity structure to support accurate reporting by team, venue, and event. Technical Accounting • Serve as the organization’s primary resource for technical accounting matters., • Research and document accounting positions related to revenue recognition under ASC 606, leases under ASC 842, acquisitions under ASC 805, impairment, and consolidation., • Oversee revenue recognition for ticketing, premium seating and suites, sponsorships, naming rights, media rights, league distributions, concerts, concessions, merchandise, and food and beverage., • Manage deferred revenue associated with the event calendar and multi-year agreements., • Oversee fixed-asset accounting for the arena and related facilities, including capitalization policies, construction in progress, capital-project tracking, depreciation, and disposals., • Account for related-party transactions, management and service agreements, joint ventures, and partnership arrangements. Audit, Controls, and Compliance • Serve as the primary point of contact for external auditors and manage the annual audit from planning through issuance., • Maintain and document the internal control environment, with particular attention to cash handling, revenue capture, procurement, and payroll., • Prepare league reporting, including submissions to league offices and revenue reporting used in collective bargaining agreement calculations., • Manage covenant compliance reporting and prepare required lender schedules and certifications., • Partner with outside tax advisors on federal, state, and local filings; sales and use tax; New York State and New York City requirements; non-resident athlete and entertainer withholding; and unclaimed property. Treasury and Accounting Operations • Provide oversight of accounts payable, accounts receivable, payroll accounting, and cash reconciliation., • Report the organization’s cash position and support cash forecasting in partnership with the Chief Financial Officer., • Review event settlements with promoters, visiting teams, and third-party operators for accuracy and completeness., • Reconcile banking, merchant processing, and ticketing-platform activity to the general ledger. Team Leadership and Business Partnership • Lead, develop, and mentor the accounting team, including hiring, performance management, and succession planning., • Partner with financial planning and analysis to ensure actual results, budgets, and forecasts are consistently defined and reconciled., • Advise Ticketing, Partnerships, Arena Operations, Legal, and People teams on the accounting implications of contract terms., • Support the Chief Financial Officer with financing activities, transactions, due diligence, purchase accounting, integrations, and special projects., • Identify and implement improvements to accounting processes, systems, close procedures, and recurring reconciliations. Required Qualifications • Active CPA license., • Bachelor’s degree in accounting, finance, or a related field., • Ten or more years of progressive accounting experience, including at least four years as a Controller, Assistant Controller, or in a comparable leadership role., • Public accounting experience with a national or regional firm., • Strong technical knowledge of U.S. GAAP., • Experience managing a multi-entity consolidated close and external audit., • Working knowledge of ASC 606, fixed-asset accounting, and capital-project accounting., • Experience maintaining internal controls in a cash-intensive or high-transaction-volume business., • Strong ERP knowledge and advanced Microsoft Excel skills., • Ability to work on-site in Brooklyn and support evenings, weekends, and holidays when required by the event schedule. Preferred Qualifications • Experience within sports, live entertainment, venue operations, hospitality, or media., • Familiarity with league financial reporting and revenue definitions under a collective bargaining agreement., • Experience with lender or bondholder covenant reporting., • Experience with purchase accounting, entity restructuring, or financing transactions., • Experience supporting an ERP implementation or system upgrade., • Ability to communicate complex technical accounting matters clearly to colleagues outside of finance.

Fusion Splicer Service Technician (Repair & Logistics) — New Jersey Service Center Location: 15 Engle St, Englewood, NJ (On-site) Employment Type: Full-Time Salary: $65,000 – $80,000 Start Date: Immediately Upon Selection Apply: jun@innoinstrument.com Company Overview INNO Instrument America, Inc. is the U.S. subsidiary of INNO Instrument Co., Ltd., a South Korea-headquartered global manufacturer of fiber optic test and measurement equipment, including fusion splicers, OTDRs, and optical power meters. As we expand our U.S. operations, we are opening a new service center in Englewood, New Jersey. We are seeking a skilled and detail-oriented technician to join our team. This is a hands-on technical role focused on the repair, calibration, and maintenance of fiber optic fusion splicers, with additional responsibility for the shipping, receiving, and inventory operations of our service center. If you have a background in electronics repair and a passion for precision instrumentation, we'd love to hear from you. Key Responsibilities Technical Service & Repair (Core Focus) • Diagnose, repair, and service fusion splicers as the primary focus, along with OTDRs and related fiber optic test equipment, • Conduct calibration and optical alignment procedures per factory specifications, • Process RMA units — inspect, log, repair, test, and return within committed turnaround times, • Support quality control inspections on refurbished or outgoing units, • Provide occasional on-site or remote technical support to customers and distributors Logistics & Warehouse Operations • Handle shipping and receiving of RMA units and sales orders, including packaging, labeling, and carrier coordination, • Manage service parts inventory — stock levels, replenishment, and physical counts, • Maintain accurate service records and repair logs using internal ERP/ticketing systems, • Communicate repair status and technical recommendations to customers and internal teams, • Support general office and warehouse operations as needed in a small team environment Qualifications • Hands-on experience repairing or servicing fusion splicers or precision electronic equipment (required), • Daily technical communication with engineering teams at our Korea headquarters, • Review Korean-language technical documentation and firmware release notes, • Familiarity with optical fiber theory, fiber splicing, or fiber network infrastructure, • Proficiency with cabling and use of hand tools, • Good understanding of electricity and related technologies, • Strong troubleshooting skills with a customer service orientation, • Basic computer proficiency (Experience with ERP or QuickBooks is a plus), • Education: Bachelor's degree in Electronics, Electrical Engineering, or a related technical field is highly preferred, • Associate degree with 3+ years of hands-on experience in electronics repair will also be considered Preferred Qualifications • Experience with OTDRs and related fiber optic test equipment, • Familiarity with ERP or ticketing systems, • Technical certifications in telecommunications or related fields, • Prior experience communicating repair updates directly to end users or distributors, • Korean/English bilingual proficiency is a plus (for technical communication with our global headquarters) Benefits • Health Insurance Support: Medical insurance coverage for employees (after probation period), • Retirement Plan: 401(k) retirement plan with company matching contributions, • Paid Time Off (PTO): Paid vacation days, sick leave, and observed public holidays, • Professional Development: Opportunities for manufacturer-certified technical training on Fusion Splicers and OTDRs, • Performance Incentives: Bonus opportunities based on service quality and operational goals, • Stable Work Environment: Full-time position in a globally recognized technical service center

Job Title: Oracle Database Engineer with Azure Location: New York, NY 10286 | Pittsburgh, PA 15219 | Lake Mary, FL 32746 Duration: 12 Months (Goal to convert FTE) Job Descrption: • We are seeking a contractor Azure Oracle Database Engineer to design, operate, and secure Azure Oracle database services., • The engineer will implement strong identity and access practices, provide expert leadership with Oracle database backup, restore, and resiliency management, perform database maintenance tasks including patching and upgrade, and monitoring/audit of database performance and capacity in Azure., • The role emphasizes practical, scalable solutions that ensure secure, auditable operations, clear documentation, and effective collaboration with security, engineering, and operations teams. Key Responsibilities Identity and Access for Databases • Provisioning, configuration, and maintenance of Oracle database servers for database version 19c or 23ai, • Provision appropriate administrative roles and enforce least-privilege access via role assignments and security groups, • Experience with Oracle Database Vault in managing privileges for system database administrators and application support resources, • Experience with Guardium database monitoring would be an additional advantage Backup, Restore and Resiliency: • Develop and maintain baseline configurations for Oracle database servers, including encryption at rest, auditing, threat detection, backup/restore, retention, and access parameters, • Configure, maintain, and optimize Active Data Guard providing minimal replication lag while maintaining maximum performance, • Configuration and implementation of Oracle GoldenGate and enabling active/active schema or table-level replication providing a higher level of resiliency for application at database server level, • Perform database restores in lower environment using RMAN or logical exports and imports Controlled Maintenance and Records: • Plan and document database patching, diagnostics, and repair activities, including remote maintenance records, • Implement secure media handling and sanitization practices for backups, exports, and logs associated with databases Monitoring and Audit Readiness: • Configure Azure-native monitoring and logging for database identity/access and operational events, • Tune alerts to service owners/security teams and support audit readiness for access and operational controls Required Technical Skills: • Proficiency with managed identities for applications and reducing local key usage in favor of centralized identity, • Strong grounding in configuration baselines, resource tagging, and asset/data inventories in Azure, • Familiarity with Azure monitoring/logging for database events and integration with approval and incident workflows Qualifications and Competencies: • Demonstrated experience designing and operating secure Oracle database environments at scale, • Proven capability to govern elevated access, emergency access workflows, incident handling, and post-event reviews, • Strong documentation and communication skills; comfortable coordinating across engineering, security, and operations, • Practical approach to external service oversight and maintenance recordkeeping supporting audit readiness Nice-to-Have: • Experience integrating identity/access workflows with enterprise approval systems and incident/ticketing processes, • Exposure to data classification/discovery tooling and secure media handling for database backups and exports, • Familiarity with CI/CD guardrails for secret management and application-to-database identity patterns

C2H / 35-40hr / Queens, NY / Must Habve CompTIA A+ We are seeking a highly skilled Tier 2 level Helpdesk Technician to provide technical support and customer service to our staff members. The ideal candidate will have excellent interpersonal, oral, technical, and written communication skills, as well as the ability to extract information from end-users to resolve network, server, and computer-related hardware/software issues. Reporting to the Help Desk Manager, under general supervision, the Network Support Specialist will be responsible for but not limited to: • Provide technical support for Windows, Mac OS, iOS, and Android OS, scanners, local and network devices, web, and IP cameras, tablets, printers, Bluetooth devices and more., • Provide technical support for Virtual PCs, including 10zig workstations connected to Citrix and/or other virtual platforms., • Create, modify, & close tickets as required using Jira for problem/issue tracking., • Create documentation for guidance on break/fix issues using confluence., • Interact, troubleshoot, and navigate within a network and server environment., • Escalate tickets to System and Network Administrators as needed., • Provide support and training for Microsoft Office O365 Suite including Word, Excel, Outlook email, calendaring, and delegation., • Provide Support for Hardware and Software Installation, Maintenance and Licensing., • Provide support for Maas360 (MDM) via IOS, Android mobile device Management., • Maintain Security Protections against vulnerabilities via Microsoft patching, application, and firmware updates. Requirements • CompTIA A+ certification Required; other Microsoft or equivalent certifications a plus., • 2-4 years of experience providing hands-on technical support required., • Proficient in supporting Microsoft Office products (Word, Excel, Outlook), Microsoft O365 including calendaring and delegation and Adobe Acrobat Required., • Experience with and knowledge of the command line interface (CMD) for Windows operating systems required., • Comfortable working with remote support tools to resolve customer issues required., • Experienced with working in industry standard practices for implementing technology support, issue tracking via ticketing, hardware maintenance and security policies required., • Proficient with local and network connected scan and printer devices, as well as other peripherals., • Experience supporting a Mobile Device Management (MDM) solution and working with and knowledge of settings for Apple and Android smartphones required., • Strong written and verbal communication skills with the ability to translate technical concepts to a non-technical audience required., • 2- 4-year college degree, preferably a B.S. in a technical sciences or equivalent experience., • Proficient with Microsoft Active Directory Domain Computers and Users, File Server, DNS, Printer Server, Security Group Memberships, Permissions, Remote, Citrix and Virtual Desktops.

Client Overview Our client, a leading apparel company, is seeking a Production Assistant to support production across multiple retail and private-label accounts. This role will work closely with Production, Design, Product Development, and Sales teams to manage orders, timelines, samples, and vendor communication from purchase order placement through final shipment. Salary/Hourly Rate Up to $25/hr Position Overview The Production Assistant will support all aspects of apparel production across multiple accounts, styles, and SKUs. This role is ideal for someone who is highly organized, detail-oriented, and comfortable managing multiple production timelines in a fast-paced environment. Responsibilities Of The Production Assistant • Monitor production for open orders to ensure deadlines, quality standards, and customer requirements are met., • Track orders from purchase order placement through final shipment and shipping documentation., • Support production needs across multiple retail and private-label accounts., • Communicate with overseas factories, agents, and vendors regarding production orders, samples, timelines, packaging, costing, and shipment status., • Work closely with Design, Product Development, Sales, and Production teams to confirm product specifications and requirements., • Assist with sample approvals and follow up on outstanding items., • Prepare, issue, and track purchase orders as needed., • Maintain detailed WIP reports and track multiple styles and SKUs., • Monitor production deadlines and proactively communicate potential delays or issues., • Ensure packaging, labeling, ticketing, and customer-specific requirements are followed., • Organize and archive production samples., • Assist with additional production projects and day-to-day responsibilities as needed. Required Experience/Skills For The Production Assistant • 1 - 3 years of apparel production experience., • Knowledge of the garment/apparel industry and production process., • Experience communicating with overseas factories, vendors, or agents., • Strong organizational and follow-up skills., • Ability to manage multiple accounts, styles, SKUs, and deadlines., • Strong attention to detail and ability to prioritize., • Proficiency in Microsoft Outlook and Excel., • Strong written and verbal communication skills. Preferred Experience/Skills For The Production Assistant • Experience working with major retail or private-label accounts., • Experience with production WIP tracking and purchase orders., • Mandarin Chinese proficiency is a plus, but not required., • Experience with sample approvals, packaging, labeling, and ticketing requirements. Education Requirements • Bachelor’s degree in Fashion, Apparel, Merchandising, or a related field is preferred. Benefits • 3-month temporary opportunity., • 4 days per week in the office., • Opportunity to gain experience supporting multiple retail and private-label accounts., • Collaborative, fast-paced apparel production environment., • Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

Senior Developer – Front End Experience: 7+ years of mobile development, including 3+ years of production Flutter Environment: Startup / High-Growth Work Environment: 5 days onsite, Hazlet, NJ 07730 Focus: Flutter, Mobile Architecture, Scalability & Release Management Position Overview We are looking for a Senior Flutter Developer to join a fast-growing technology company and play a critical role in the next stage of an established consumer-facing mobile platform. The app is already built and in market. This person will be highly hands-on within the existing product while helping drive the architecture, scalability, and technical direction of the front-end team as the company grows. The platform supports multiple white-labeled client applications from a shared codebase, making architecture, scalability, release management, and code quality especially important. This is a true startup environment. We are looking for someone who is passionate, sharp, collaborative, and comfortable taking significant ownership. Strong communication skills are essential, as this person will work closely with leadership, backend teams, developers, product stakeholders, and clients. This position is onsite 5 days per week. What You'll Own • Architecture & Scalability: Design and evolve an app architecture that supports multiple white-labeled clients using theming, feature flags, and configuration-driven builds., • Flutter Development: Remain highly hands-on developing and improving an existing production Flutter application., • Release & Platform Management: Own the end-to-end release pipeline across concurrent client builds, including TestFlight distribution, App Store Connect submissions, Google Play releases, versioning, and compliance issues., • Third-Party Integrations: Integrate SDKs for ticketing, wallet/loyalty, payments, analytics, and real-time data feeds while isolating complexity behind clean interfaces., • API Contracts: Partner proactively with backend engineering teams to define API contracts and ensure reliable communication between systems., • Code Quality & Mentorship: Establish and enforce engineering standards around linting, testing strategy, architecture, and PR reviews while mentoring junior and mid-level developers., • Performance & Reliability: Profile and resolve UI and performance issues related to real-time features such as live scores, loyalty programs, and in-venue commerce., • Design applications for graceful degradation and reliability in challenging environments, including inconsistent venue Wi-Fi., • Product & Client Fluency: Identify technical risks during sprint planning and comfortably explain technical decisions directly to clients., • Help shape the structure and technical direction of a growing front-end engineering team. What You Bring • 7+ years of professional mobile development experience., • 3+ years building production Flutter applications. Flutter is a MUST., • Deep knowledge of Flutter/Dart, mobile architecture, and scalable application development., • Proven experience architecting applications that support multiple clients, tenants, or brands from a single shared codebase., • Deep familiarity with Apple App Store and Google Play Store release processes., • Experience managing multiple concurrent application builds and releases., • Production experience integrating third-party SDKs, including payments, ticketing, analytics, or similar technologies., • Strong understanding of Flutter performance profiling and optimization., • Experience designing scalable front-end architectures using reusable components, feature flags, theming, and configuration-driven development., • A track record of mentoring engineers and establishing technical standards for a development team., • Comfortable managing multiple concurrent projects and shifting priorities., • Experience working in a fast-paced startup or high-growth environment with significant scale requirements., • Excellent communication skills and the ability to communicate technical concepts clearly to both technical and non-technical audiences., • Passionate about technology, product development, and building exceptional consumer experiences., • Willing and able to work onsite 5 days per week. Nice to Have • React experience., • Experience within sports, ticketing, or live-event technology., • Familiarity with loyalty programs, digital wallets, or POS integrations., • Experience building applications with real-time data and live-event functionality., • Experience with automated Flutter testing frameworks such as Patrol. Ideal Candidate You are a senior, hands-on Flutter engineer who thinks beyond individual tickets and features. You understand how to architect a mobile platform that can support multiple clients and applications at scale, and you're comfortable owning everything from architecture and code quality to app-store releases and performance. You thrive in a startup environment where priorities move quickly and you can have a meaningful impact. You are equally comfortable writing code, mentoring developers, making architectural decisions, and communicating directly with clients and leadership. Most importantly, you're passionate about building great products and excited to help shape both the technology and the front-end engineering team as the company scales.

Mission of the Role The ET&T (Enterprise Technology & Transformation) US Site Specialist acts as the primary technology representative for the US affiliate, ensuring efficient delivery of IT services, operational continuity, and effective alignment with ET&T standards. The role is responsible for coordinating local IT activities, supporting business users, managing relationships with local IT service providers, and acting as the primary interface between the US organization and corporate Strategy, Infrastructure, Applications, Service Desk, Data & AI Information Security and ET&T QA/IS teams. The position requires a hands-on professional capable of independently managing daily operational issues while coordinating the resolution of more complex incidents involving corporate support teams and external vendors. Key Responsibilities Local IT Operations & User Support • Serve as the primary IT contact for all employees within the US affiliate., • Management of first/second level problems through a structured ticketing flow, • Provide hands-on support for hardware, software, mobility, collaboration, and workplace technologies., • Coordinate and oversee incident and service request resolution., • Monitor user satisfaction and ensure timely response to operational issues., • Support onboarding, role changes, and offboarding activities according to HQ ET&T processes., • Assist local users in the adoption and effective use of corporate IT solutions. Coordination with HQ ET&T Teams • Act as the local liaison between US business functions and HQ ET&T., • Coordinate the resolution of complex infrastructure, network, workplace, and application issues., • Escalate incidents and requests to the appropriate HQ teams., • Support implementation of global IT initiatives, upgrades, and transformation programs., • Facilitate communication between local stakeholders and technical experts., • Ensure adherence to global standards, policies, and governance models. Vendor & Managed Service Provider Management • Coordinate daily activities performed by the local IT service provider., • Monitor service quality and compliance with agreed service levels., • Manage operational escalations involving local vendors., • Review recurring issues and ensure corrective actions are implemented., • Support HQ Procurement and ET&T functions in vendor performance evaluations., • Ensure external providers comply with corporate security and compliance requirements. Infrastructure & Workplace Services • Coordinate support activities related to:, • End-user devices, • Microsoft 365 services, • Printers and peripheral devices, • Meeting room technologies, • Local network connectivity, • Telecommunications services, • Maintain visibility on the health and performance of local IT services., • Support asset lifecycle management and inventory controls., • Coordinate local installations, relocations, and infrastructure upgrades. Business Applications Support • Act as first local point of contact for business application issues including SAP-related end-user issues., • Support users in day-to-day operational activities involving corporate applications., • Coordinate with HQ Application teams to resolve incidents and implement enhancements., • Participate in testing activities, user acceptance testing, training initiatives, and deployments., • Collect and document business requirements and improvement requests from local stakeholders., • Support and coordinate SAP-related change requests, minor enhancements, and release/testing activities (e.g., regression and user acceptance testing) in coordination with HQ SAP teams and Quality/Validation functions, ensuring compliance with GxP change control requirements. Information Security, Compliance & Governance • Ensure local adherence to HQ ET&T, IS (Information Security) and ET&T QA/IS policies and procedures., • Support cybersecurity awareness and compliance initiatives., • Assist during internal audits, inspections, and compliance reviews., • Report potential security risks, vulnerabilities, and policy deviations., • Support implementation of security controls and remediation plans defined by HQ teams. Continuous Improvement • Identify recurring operational issues and propose improvement opportunities., • Support automation and standardization initiatives., • Maintain accurate IT documentation, asset records, and support procedures., • Contribute to improving service quality and user experience across the US organization. Profile Requirements Education • Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Information Systems, or related field. Experience • 3-5 years of experience in IT Operations, Service Desk, Infrastructure Support, or End User Services roles., • Experience in a multinational environment is preferred., • Previous experience working with external IT service providers or managed services partners., • Experience supporting both business and technical stakeholders., • Exposure to regulated industries such as pharmaceutical, healthcare, medical devices, or manufacturing is considered an advantage. Technical & Digital Competencies Good understanding of: • Microsoft 365 ecosystem, • Windows operating systems, • Active Directory / Microsoft Entra ID, • Endpoint and device management, • Basic network troubleshooting, • VPN and remote access technologies, • IT Service Management processes, • Incident, Request and Change Management, • Basic understanding of SAP navigation, ticketing, and core business processes (e.g., order-to-cash, procure-to-pay), • Collaboration platforms such as Microsoft Teams and SharePoint Preferred: • Microsoft Intune, • Azure fundamentals, • ServiceNow or equivalent ITSM solution, • SAP user support experience, • ITIL Foundation certification Skills & Competencies • Strong customer and service orientation., • Excellent troubleshooting and analytical skills., • Hands-on attitude with strong ownership mentality., • Ability to prioritize activities in a fast-paced environment., • Strong communication and stakeholder management skills., • Ability to coordinate multiple teams across different geographies., • Collaborative and team-oriented mindset., • Ability to work independently with limited supervision., • Strong organizational and documentation skills. Success Measures Within the first 12 months, the ET&T US Site Specialist is expected to: • Become the trusted IT partner for the US affiliate., • Ensure effective coordination between local users, HQ ET&T, and external service providers., • Improve responsiveness and quality of IT support services., • Reduce recurring incidents through proactive management and escalation., • Ensure compliance with HQ policies and standards. Contribute positively to user satisfaction and operation

Solar Eclipse New York is looking for a highly organized, detail-oriented Junior Wholesale & Operations Assistant to join our growing team in New York City. This is an entry-level role ideal for someone at the beginning of their career who is excited to learn the wholesale side of a fashion and lifestyle brand. You’ll help support our wholesale accounts from order placement through delivery, while working closely with our Operations team to make sure orders, samples, product information, and retailer requirements stay organized and on track. This role requires someone who is proactive, responsive, extremely detail-oriented, and comfortable communicating with customers while managing lots of moving pieces behind the scenes. What You’ll Do • Support and manage day-to-day communication with wholesale accounts, • Respond to retailer questions regarding products, orders, availability, shipping, and delivery timing, • Help process and track wholesale orders from confirmation through fulfillment, • Maintain accurate customer, order, SKU, pricing, and product information, • Follow up with accounts on open orders, shipping windows, paperwork, and outstanding information, • Coordinate internally with Operations and our warehouse to ensure wholesale orders ship correctly and on time, • Assist with retailer-specific requirements including barcodes, ticketing, routing guides, packaging, and shipping documentation, • Prepare line sheets, order forms, product images, inventory information, and other materials for wholesale customers, • Help organize and send samples to buyers and retail partners, • Support new account setup and onboarding, • Maintain wholesale account notes, contact information, order history, and follow-ups, • Assist with trade shows, markets, buyer appointments, and wholesale outreach, • Help monitor inventory availability for wholesale customers and communicate potential issues early, • Support invoicing, payment follow-up, and account administration as needed, • Assist the broader Operations team with additional projects during busy periods Who You Are • 0–2 years of professional experience; recent graduates are welcome to apply, • Highly organized with exceptional attention to detail, • Confident and professional when communicating with customers, • Strong written communication skills, • Comfortable managing multiple accounts, orders, deadlines, and follow-ups at once, • Proactive and good at identifying what needs to happen next, • Comfortable working in spreadsheets and learning new systems, • Able to stay calm and organized in a fast-moving small-business environment, • Friendly, helpful, and service-oriented while still being able to follow company policies, • Interested in wholesale, sales, fashion, accessories, home, retail, or consumer products Bonus, But Not Required • Previous internship or experience in wholesale, sales support, customer service, fashion, accessories, beauty, or home, • Experience with Shopify, Faire, NuORDER, QuickBooks, Excel, or Google Sheets, • Familiarity with purchase orders, wholesale pricing, inventory, shipping, or retailer compliance About Solar Eclipse Solar Eclipse is a New York City-based accessories and home brand focused on bringing beauty and function to everyday objects. Our collections are designed in NYC by our all-female team and sold through leading retailers and independent stores around the world. As part of a small and growing team, you’ll gain hands-on exposure to wholesale account management, operations, product, logistics, and the day-to-day workings of an international consumer brand.

About Saunter The way we gather is broken. Modern culture trades presence for digital sedation, and nightlife makes good health the price of admission. We’re building the successor to the bar—a new kind of third space, designed from first principles for how people want to gather today. Our first location opens in Williamsburg in early 2027, and the model is built to scale nationally. We’re artists and serial entrepreneurs—builders of creative and nightlife communities, consumer brands, and technology companies. We’ve spent our careers pushing culture forward, and this is our biggest swing yet. We’re backed by founders of some of the most influential technology companies of the past two decades, alongside one of the most followed voices in health. From first dawn to last call, a quick reset or a whole afternoon, our mission is to make room for warmer ways to gather. The Role You’ll shape the culture. Programming will determine what Saunter means to New York. You’ll own the calendar—Friday and Saturday nights, weeknight food and sound formats, morning classes, chef collaborations, daytime gatherings, and the formats we haven’t imagined yet. The weekend program has to earn a real place in New York nightlife. You should have exceptional music taste, relationships across the city’s DJ and creative scenes, and a feel for what makes a room important before everyone else has decided it is. If Saunter becomes known for the right nights, the halo will carry into everything else we do. The weekends make the brand. The quieter hours make the model work. The harder—and more revealing—work is turning taste into recurring formats people plan their lives around, so Monday means something here, Thursday means something else, and a Tuesday evening becomes a reason to leave the house. Capacity is perishable: a quiet daypart is revenue that never comes back. Not every hour should be programmed. Sometimes people should be able to spend an afternoon here without an agenda. Your job is to create demand without making the building feel busy for the sake of being busy. Sometimes the right answer will be an outside organizer with a community of their own. Over time, the goal is to build programming, audiences, and cultural properties that belong to Saunter. You’ll report to the CEO and set the calendar’s direction in close creative partnership. You’ll bring the roster, the formats, and a real point of view; the creative bar will be set together and held high. You’ll work closely with the Marketing Director, General Manager, and culinary team. Marketing leads audience acquisition and ticket conversion; you’re responsible for creating programs people genuinely want to attend and partners who bring the right communities into the room. This is a hands-on builder’s seat with no programming team beneath it to start—you book it, produce it, host it, and measure it. Nights and weekends are part of the job. During pre-opening and launch, you should expect to be in the room most Friday and Saturday nights, along with other major programs across the week. What You’ll Do Build the opening calendar. Join before the doors open and turn our programming strategy into booked reality: build the initial roster, recruit the morning instructors, lock the launch formats, develop backup options, and make sure the opening months express a clear point of view. Make the weekends matter. Establish Friday and Saturday as credible, distinctive nights in New York nightlife. Build relationships across the city’s music scenes, book the right talent, and create parties people return to—not one-offs that borrow relevance from a headliner. Give the week a rhythm. Design and run recurring weeknight and daytime formats across food, sound, movement, and culture. Own the morning class program end to end—from format design and instructor recruiting through scheduling and execution. Create reasons to visit during slower dayparts and build habits rather than one-off spectacles. Create Saunter originals. Develop recurring formats Saunter can own, refine, and eventually carry into future locations. Build the network. Develop lasting relationships with DJs, chefs, instructors, comedians, producers, artists, organizers, and community hosts. Know who is emerging, who is reliable, who brings a real audience, and who belongs at Saunter. Activate 57—our existing 12,000-member Brooklyn creative community—as a launch audience, source of collaborators, and window into the people and ideas shaping the city. Own the work end to end. Take programs from idea through talent outreach, negotiation, contracting, budgeting, production, run of show, on-site execution, settlement, and review. Make the programming perform. Direct the programming budget alongside the founding team and own event-level economics: talent costs, production costs, attendance, ticket revenue, venue spend, and contribution. Use revenue shares only when an outside partner creates enough value to justify them. Know what every format returns, and kill, rebuild, or expand it based on evidence—not attachment. Build demand with marketing. Partner with the Marketing Director on positioning, ticketing, launch timing, content, and audience strategy. Share accountability for attendance while maintaining clear ownership of the program itself. Protect the feel. Keep Saunter culturally current, warm, and inviting—never generic, clinical, self-serious, or attached to a passing optimization trend. Guard the unprogrammed hours too: someone arriving on a quiet afternoon should find calm, not a setup permanently in progress. Who You Are You have built programming that carries your fingerprints—parties, series, classes, or recurring formats you created that ran, grew, and outlasted their launch. You have been measured on the slow hours, not just the sold-out ones. You can say what a weeknight looked like when you arrived, what it looked like when you left, and what you personally did to change it. You have exceptional music taste and credible relationships within New York’s DJ, nightlife, and creative communities. You know the obvious names; your value comes from knowing what is next. You are more than a curator. You have personally taken events from idea through booking, production, live execution, and settlement. You understand the difference between cultural heat and borrowed relevance. A famous headliner, venue, or promoter does not automatically make a program successful, and you know how to determine what actually created demand. You are commercially fluent. You understand capacity, attendance, ticket price, talent and production costs, venue spend, and contribution. You have changed or killed programs you loved because the evidence said to. You make ambitious experiences on modest budgets. Resourcefulness excites you more than unnecessary production value. You bring structure to creative work. Calendars stay current, contracts get signed, talent receives what they need, budgets remain visible, and important details do not disappear during a late-night load-in. You are calm and present when the room is live. When talent is late, equipment fails, demand comes in below plan, or the energy is wrong, you take ownership and make sound decisions. You have a strong point of view and collaborate well with founders who have one too. Music may be your center of gravity, but you are genuinely interested in food, movement, comedy, art, neighborhoods, and the ideas that bring people together. You understand Saunter’s position instinctively. You know how to make health feel culturally alive without making it clinical, preachy, optimized, or overly earnest. Experience opening a new venue or concept is strongly preferred. Experience in New York nightlife, music programming, movement or class programming, high-touch hospitality, private clubs, or other multi-format venues is a plus. What We Offer • Base salary of $75,000–$95,000, based on relevant experience, • A founding creative role with meaningful influence over the identity and calendar of Saunter’s first venue, • The opportunity to create original formats that can shape a new national hospitality category How to Apply Tell us who you are and why Saunter. Send a short note and your resume to careers@saunter.space. We read every one. Saunter is an equal opportunity employer. We welcome applicants of every background and meet people where they are.

Franco Manufacturing Co., Inc. has been a leading international producer of decorative home fashions for over 70 years. Our products include juvenile sheet sets, comforters, pillows, blankets, towels, and home accessories sold to major market retailers, specialty stores, discounters and online outlets. We have an opportunity for an experienced Production Coordinator to join our Sourcing team based at our corporate headquarters in Metuchen, NJ. In this highly visible role, you will support end-to-end product development and production — partnering with internal teams and overseas offices to keep specs, costing, purchase orders, samples, and delivery timelines accurate and on track Key Responsibilities • Gather, enter, and maintain specs, patterns, and standards for production and product development, • Partner with overseas offices to request/confirm costing, production details, and delivery information., • Coordinate buy quantities and Special Item Fact Sheets (ticketing, accessories, folding, packaging details) with Planning and cross-functional partners., • Create Purchase Orders in BlueCherry system; communicate changes to Planning and ensure system data is current and accurate., • Track samples, strike-offs, approvals, and comments; maintain a production sample calendar and follow up with Design and factories as needed., • Support reporting and exceptions management (e.g., late POs, cash flow exceptions) and make updates with supervisor approval., • Conduct incoming sample checks (weight, size, color, UPC, packaging/put-up, descriptions) to confirm accuracy., • Coordinate with Logistics/Imports to provide vendor and PO details, support document resolution, and communicate changes., • Handle administrative tasks such as sample shipping/receiving, PO approvals, chargebacks as directed, and Accounts Payable vouchers., • Attend regular meetings with internal departments to align timelines, priorities, and status. Qualifications • 5+ years of production experience in home, apparel, accessories, or related category., • Proficiency using Excel (pivot tables, VLOOKUP, filters/sorting, basic formulas)Previous experience working with overseas offices and/or vendors, • Excellent follow-up, organization, and communication skills, • Blue Cherry Experience a plus, • Ability to work on-site in Metuchen, NJ 4 days/week

Company Overview: MaxSolar is a leading provider of Operations & Maintenance (O&M), Asset Management and Technical Services for solar photovoltaic and battery storage systems in the commercial marketplace. As a comprehensive services provider, MaxSolar supports client needs throughout the entire project life cycle. Our programs ensure that system owners receive the maximum energy, environmental, and financial benefits from their assets. Position Overview: The Solar Technician/Electrician is required to troubleshoot and resolve solar PV and battery storage system issues, including emergency repairs/corrective maintenance, design change requirements, and equipment modifications/upgrades. Position will also be responsible for Preventative Maintenance activities to support system performance of O&M portfolio, as well as, QA/QC inspections, system commissioning and pre-con site assessments. Responsibilities: As a Solar Technician/Electrician within the Operations and Maintenance team, you will play a critical role in ensuring the safe, efficient, and reliable performance of solar energy systems. Key responsibilities include: • Performing routine maintenance, inspections, and system checks on solar equipment to ensure optimal performance., • Operating, maintaining, troubleshooting, and repairing equipment issues identified during inspections or daily operations., • Conducting electrical testing, measurements, and diagnostics to identify and resolve electrical issues., • Utilizing a basic understanding of system monitoring platforms to review and analyze performance data, identify trends, and flag potential concerns., • Preparing formal documentation of all field activities, task procedures, and maintenance actions., • Adhering to all safety protocols, company policies, and industry standards., • Providing technical guidance and support to junior technicians as needed., • Demonstrating strong attention to detail in all aspects of work., • Assisting with QA/QC activities, commissioning of new solar installations, and site assessments., • Managing preventive maintenance tasks and deliverables, including independently performing basic electrical tasks., • Conducting advanced testing and troubleshooting, including work on electrically live devices when required and permitted., • Performing lockout/tagout (LOTO) procedures in accordance with established guidelines and safely releasing systems for troubleshooting., • Executing work instructions for both electrical and mechanical repairs on on-site equipment., • Working within distribution-level systems up to 600 VAC and within PV array limits up to 1000 VDC., • Applying low-voltage test equipment, including conducting pre- and post-use inspections, safely connecting instruments, and interpreting test results. Qualifications: • Associates Degree in Engineering or equivalent Technical Certification/Training, • Licensed Electrician and NABCEP certification preferred., • Valid Driver’s license with clean record., • One (1) year minimum experience installing/maintaining commercial scale battery storage systems preferred., • Ability to work remotely and independently., • Project management/field operations management experience preferred., • Previous experience working with power electronic conversion equipment., • Experience with metering and test equipment., • Experience with centralized DAS/SCADA/EMS control systems., • Working knowledge of Commercial Power Plant Operations., • Ability to read electrical/mechanical drawings, equipment manuals and technical specifications., • Familiarity with CMMS based work order/ticketing systems and mobile reporting tools., • Working knowledge of NEC and local building codes and OSHA safety standards (OSHA 30 preferred)., • Ability to efficiently troubleshoot system failures., • Proficient with the use of the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)., • Must be willing and able to climb ladders, stairs and work on rooftops., • Ability to work in extreme weather conditions. Benefits: • Competitive salary and performance-based incentives, • Health, dental, and vision insurance, • Retirement savings plan, • Opportunities for professional development and career advancement

We are seeking a highly motivated and technically skilled IT Support Specialist to join our growing team. This role is ideal for someone early in their IT career with solid hands-on experience in Microsoft 365, Azure, and Windows networking. The successful candidate will be responsible for supporting end users, troubleshooting systems and infrastructure issues, and assisting in maintaining a secure, efficient, and scalable IT environment. Key Responsibilities • Provide Tier 1–2 technical support for end users across desktop, mobile, and cloud environments., • Administer and troubleshoot Microsoft 365 tools (Outlook, Teams, SharePoint, OneDrive, etc.)., • Assist with Azure AD administration, including user provisioning, role assignments, and security policies., • Support and maintain Windows networking infrastructure (DNS, DHCP, Group Policy, VPN, etc.)., • Monitor system performance and escalate critical issues to senior IT staff as needed., • Document solutions, IT procedures, and known issues to support a knowledge base., • Assist with user onboarding/offboarding and access management., • Support endpoint management including patching, imaging, and antivirus updates., • Participate in IT projects, deployments, and process improvement initiatives. Required Qualifications • 2–4 years of professional experience in IT support or help desk roles., • Strong knowledge of Microsoft 365 admin tools and end-user support., • Experience working with Azure Active Directory, Microsoft Intune, and conditional access policies., • Solid understanding of Windows networking fundamentals (TCP/IP, DNS, DHCP, Group Policy)., • Familiarity with remote support tools and ticketing systems (e.g., Zendesk, ServiceNow)., • Excellent customer service, troubleshooting, and communication skills. Preferred Qualifications • Associate’s or Bachelor’s degree in Information Technology, Computer Science, or a related field., • Certifications such as CompTIA A+, Network+, Microsoft Certified: Azure Fundamentals, or Microsoft 365 Certified: Modern Desktop Administrator Associate., • Experience with PowerShell scripting or automation tools is a plus.

Role Summary The Desktop Support Engineer (Band 2) is responsible for delivering day-to-day onsite deskside support services at the New York client site. The role focuses on providing a high-quality colleague experience through TechBar support (walk-in and appointment-based), incident and request fulfilment (IMACD), hardware break-fix, and device lifecycle activities, including support for Windows, MacOS, and mobile (iOS) devices. The engineer operates within a structured onsite support model, working under the direction of the DSS Team Leader, and collaborates with Service Desk, resolver groups, and vendors to ensure timely resolution of issues and adherence to service levels. Reporting Line Reports to the Onsite DSS Team Leader and works in alignment with Regional / Service Delivery leadership. Key Responsibilities 1) Onsite Deskside & TechBar Support • Deliver face-to-face IT support through TechBar (walk-in and appointment) and floor support., • Provide support for Windows, MacOS, and iOS devices., • Troubleshoot, configure, and guide users on IT services. 2) Incident & Request Fulfilment (IMACD) • Execute IMACD activities (Install, Move, Add, Change, Delete)., • Maintain accurate ticket updates and documentation. 3) Hardware & Device Break-Fix • Diagnose and resolve hardware and software issues across devices., • Coordinate with OEM vendors for repairs. 4) Device Lifecycle Support • Support device refresh, build, staging, and deployments., • Assist provisioning of laptops, MacBooks, and mobile devices. 5) Ticket Queue & SLA Adherence • Ensure timely resolution and SLA compliance. 6) Hardware Asset Management Support • Maintain accurate asset tracking and inventory management. 7) Stakeholder & User Engagement • Provide professional communication and user guidance. 8) Compliance & Process Adherence • Follow SOPs and ensure compliance with security and audit requirements. Required Qualifications & Experience • 1–3 years experience in deskside / IT support roles., • Hands-on experience with Windows, MacOS, and iOS devices., • Experience with hardware troubleshooting and ticketing systems. Preferred Qualifications • TechBar / walk-in support experience., • Familiarity with asset management and MDM tools (e.g., Intune, JAMF)., • ITIL Foundation certification. Key Competencies • Customer focus and service orientation., • Strong troubleshooting skills., • Multi-platform support capability (Windows, MacOS, iOS). Performance Measures • Productivity, • SLA adherence, • First-time fix rate, • User satisfaction scores Working Conditions Onsite role requiring flexibility and the physical handling of IT equipment as needed. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to HCL policies. In addition, this role is eligible for the following benefits subject to HCL policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off (PTO) per year (some positions are eligible for unlimited PTO); and 10 paid holidays per year. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.

Our client, a financial services firm in New York, is hiring a Desktop Support Manager to lead its IT help desk and day-to-day end-user support. Responsibilities • Act as the escalation point for difficult technical issues covering hardware (desktops, laptops, mobile), applications and network connectivity., • Lead the help desk team, owning schedules, performance management, training and mentoring., • Oversee ticketing and keep incident response and resolution within SLA., • Use help desk metrics to report on ticket trends, how the team is performing and where service is improving., • Support the technology needs of front-office, executive and remote users., • Coordinate onboarding and offboarding, from account provisioning to hardware deployment., • Work with the infrastructure, application support and cybersecurity teams on enterprise-wide issues., • Keep support within the firm's security policies, IT governance standards and the regulations that apply to financial firms. Requirements • Hands-on support experience across L1–L3, delivered in person at the desk, by phone and chat, and remotely., • Strong technical knowledge paired with leadership and operational management skills., • 1+ years leading or managing a help desk or service desk team., • Strong communication skills., • Financial services experience is a strong plus., • Experience with a ticketing platform is a plus. Hybrid schedule. Visa sponsorship is not available. The annual base salary range is $150,000 to $180,000. Actual compensation offered to the successful candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level, among other things. Details about eligibility for bonus compensation (if applicable) will be finalized at the time of offer.

Grow your career as a Senior Executive Assistant with an innovative global bank in New York, NY. Contract role with strong possibility of extension. Will require working hybrid onsite 3 days/week mandatory. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you. Contract Duration: 12 months Required Skills & Experience • Bachelor's/University degree or equivalent experience, • Previous office administration experience preferably within a large and complex financial services or similar organization, • Self-motivated and detail oriented, • Consistently demonstrates clear and concise written and verbal communication skills, • Proficient in Microsoft Office What You Will Be Doing • Directly supports a C15 level manager and generally supports an entire department, • Manages day to day calendar(s) of senior management; arranges meetings and secures meeting rooms, • Arranges conferences, meetings and events as required by the Unit; establishes priorities on behalf of manager or team, • Coordinates travel arrangements; prepare and distribute schedules/agendas for travel, • Assists team members with the documentation related to overseas travel Visa, ticketing, hotel, airport transfers, foreign exchange, ground transportation and expense reports, • Handles incoming calls; responds to inquiries, • Orders supplies and process invoices through Procure to Pay system, • Process and follow-up on Virtual Requests, • May prepare and review materials and correspondence for meetings, • Maintains and update files/records, produces reports and various correspondence, • Handles sensitive materials; maintain appropriate levels of confidentiality, • Performs other duties and functions as assigned, • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Hope you are doing well. Please share your updated resume if you are interested in this opportunity. Job Title: Akamai with AI Engineer Job Term: Contract (12 months+) Location: NYC, NY and Alpharetta, GA (Hybrid) - relocation is ok Banking and Financial domain. Job Description: 1. WAF Onboarding and Application Migration Lead onboarding internet-facing applications to Akamai WAF. Work with applications, DNS, load balancer, proxy, firewall, and QA teams to migrate applications into monitor/alert mode and ultimately deny mode. Coordinate testing, rollout plans, traffic cutovers, validation, and rollback procedures. 1. WAF Policy Tuning and False Positive Analysis Analyze production traffic and WAF events to identify false positives. Tune security policies to reduce business impact while maintaining strong protection. Review blocked requests, investigate application behavior, and create narrowly scoped exceptions when justified. 1. AI, LLM, and API Security Support Troubleshoot AI- and LLM-related traffic that triggers WAF protections such as SQL injection controls. Work with application teams and vendors to design compensating controls, header-based attestation mechanisms, and API-specific protections. Evaluate emerging Akamai AI security capabilities such as AI-powered detections, Firewall for AI, bot identification, and agentic AI protections. 1. Security Event Monitoring and Threat Analysis Review WAF, Bot Manager, DDoS, Client Reputation, and API Security events. Analyze attack patterns and determine whether activity is malicious or legitimate. Recommend policy improvements and mitigations based on observed threats. 1. Quarterly Security Reviews and Platform Upgrades Conduct structured reviews of applications protected by Akamai. Evaluate opportunities to move applications from monitoring to mitigation mode. Perform quarterly WAF upgrades, policy reviews, and security-control tuning to keep protections aligned with current threat intelligence. 1. Incident Response and Troubleshooting Assist with production incidents where application behavior changes after WAF enablement. Investigate latency issues, traffic-routing problems, load-balancer interactions, client IP handling, surge queue events, and application outages. Coordinate with Akamai engineering resources and internal teams to identify root causes and corrective actions 1. Security Architecture and Design Consulting Advise application teams on secure web architectures, OWASP protections, API security, bot mitigation, client reputation controls, and DDoS protection. Provide guidance on best practices for onboarding, secure application design, and remediation of web vulnerabilities 1. Program Management and Stakeholder Engagement Partner with application owners, infrastructure teams, auditors, risk managers, and security leadership. Track onboarding progress, risks, dependencies, and remediation activities through program governance and ticketing systems. Present status updates, metrics, risks, and remediation plans to senior management 1. Operational Metrics and Reporting Produce dashboards and reporting covering WAF adoption, deny-mode coverage, bot mitigation effectiveness, API discovery, security exceptions, and attack activity. Measure onboarding progress, control effectiveness, and risk reduction across the organization. 1. Vendor Liaison and Technology Roadmap Guidance Act as the primary interface between the enterprise and Akamai. Engage Akamai product teams on product defects, enhancement requests, AI roadmap discussions, policy recommendations, and complex troubleshooting. Evaluate new Akamai capabilities and coordinate pilot deployments where appropriate. Mandatory Experience · 5+ years of Akamai experience · Akamai Kona Site Defender · Akamai Bot Manager · Akamai API Security · OWASP Top 10 · Incident response experience · Preferred Experience · AI/LLM security · Akamai Firewall for AI · Enterprise-scale migration experience · Financial services experience -- Thanks & Regards, Aman Srivastava | Lead Recruiter KPG99, INC | _ 3240 E State, St Ext | Hamilton, NJ 08619 Direct: 609-400-4006 | as@kpgtech.com _

SALES MANAGER Do you have what it takes to shape the future of the amusement park industry? Central Amusement International Inc. (CAI) is seeking an experienced, hands-on Sales Manager to lead all sales strategy and execution for Luna Park in Coney Island. This is a senior, on-site leadership role responsible for driving revenue growth and team performance across all sales channels. This role owns both strategic planning and day-to-day execution, with direct accountability for revenue results. ABOUT US Central Amusement International Inc. (CAI) is an amusement park development and management company based in New York City. CAI developed Victorian Gardens at Wollman Rink in Central Park in 2003 and Luna Park in Coney Island in 2010, located at the birthplace of the amusement park industry. CAI is part of the Zamperla Group, the worldwide leader in amusement ride manufacturing. POSITION DETAILS • Title: Sales Manager, • Location: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224, • Work Schedule: Full-time, Hybrid, • FLSA Status: Exempt KEY RESPONSIBILITIES Sales Leadership & Revenue Growth • Own all sales strategy, forecasting, and revenue planning and deliver annual sales, attendance, and revenue targets across all sales channels, • Develop, manage, and execute sales strategies for group sales, special events, partnerships, promotions, and ticketing programs, • Develop and implement pricing and discount governance to ensure consistent framework., • Oversee the management of key accounts and high-value opportunities to maximize sales opportunities; build, maintain, and grow a qualified sales pipeline, • Analyze sales performance, market trends, and customer data to inform pricing, promotions, and revenue strategies, • Provide regular sales forecasts, KPI performance reports, and corrective action plans to senior management Team Leadership & Operations • Lead, train, coach, and develop Sales team members through clear goal setting, delegation, ongoing performance feedback and weekly 1:1s / coaching meetings, • Conduct annual review of compensation plans with recommendations made to executive leadership, • Develop data and reporting ownership including KPI dashboards, monthly board metrics, pipeline velocity reports and lead conversion reports, • Conduct in-field coaching and performance evaluations to maximize productivity and results, • Manage departmental labor and expense budgets to ensure efficiency and return on investment, • Oversee the integrity, maintenance, and effective use of Sales systems, including CRM and analytics platforms; research, evaluate and implement innovative sales tools, technology and solutions, • Manage the coordination of CRM standards, reporting and performance metrics, • Develop Sales Operations policy and process ownership including commission dispute resolution, deal crediting rules, lead routing governance, pipeline stage definitions & forecasting standards, contract templates, agreements, and legal oversight, • Create Sales policy documentation including SOPs, playbooks, e-mail templates, proposal templates and ensuring all workflows are properly set up in the CRM, • Create contract and pricing governance ensuring everyone is using current price sheets, packages, rate cards, contract language, etc., • Develop revenue attribution rules including classifications of all clients having a clear salesperson documented to earn the commission, • Define forecasting methodology including pipeline stages, close probability, commit vs upside definitions Collaboration & Continuous Improvement • Manage oversight of all verticals and internal communications to ensure alignment, • Lead cross-departmental coordination to ensure weekly meetings are established with internal stakeholders, • Partner with senior leadership to support attendance planning, market penetration strategies, and pricing initiatives, • Stay current on industry trends, competitive activity, and best practices through conferences and professional development, • Perform other related duties consistent with the scope and responsibilities of the position, • Assist with park operations as needed. QUALIFICATIONS • Minimum of 5 years of experience in Sales management, preferably within hospitality, entertainment, or related industries, • Proven track record of driving revenue growth and leading high-performing teams, • Bachelor’s degree in Business Administration, or a related field preferred, • Strong analytical, financial, and data-driven decision-making skills, • Proficiency with Microsoft Office, Tripleseat or similar CRM platforms, • Practical knowledge of sales operations and special events, • Ability to work a flexible schedule, including occasional weekends and holidays, due to the seasonal and operational needs of the amusement park business

Help Desk Specialist - 100% Remote / Work from Home Global Professional Services Firm - Based in Midtown, Manhattan, NYC Full Time, Permanent Position Overview Our client, a top-tier global professional services firm, is seeking a Help Desk Specialist to support employees across its firm. This opportunity is well suited to a service-oriented IT professional who enjoys solving technical problems, communicating with users, and keeping support requests moving in a busy environment. You will help employees navigate everyday technology issues while providing the responsive, polished service expected within a professional services organization. The role comes with a full / comprehensive suite of benefits, strong 401K match, annual bonus and many other perks! Core Responsibilities • Troubleshoot employee technology issues through telephone and remote support, helping users return to work as quickly as possible., • Support a broad range of workplace technologies, including computers, business applications, mobile devices, printers, connectivity tools, and office telephone systems., • Take ownership of support requests from initial contact through resolution, maintaining clear records of troubleshooting steps, outcomes, and next actions., • Assess the urgency and nature of incoming issues, resolve those within your scope, and coordinate with other IT specialists when additional expertise is needed., • Keep employees informed about outstanding requests and follow up to confirm that solutions address their needs., • Follow established security procedures when verifying identities, validating requests, and assisting with access-related issues., • Create and update troubleshooting guides, support documentation, and knowledge resources for employees and fellow team members., • Identify recurring problems and share observations that can improve support practices and the employee experience., • Assist with technology projects and other departmental priorities as needed. What You Bring • At least two years of experience in help desk, desktop support, or a comparable employee-facing IT role., • A strong customer service mindset, with the professionalism and patience to assist employees at every level of an organization., • Experience managing support queues, response expectations, service-level commitments, and the demands of a high-volume support operation., • Practical troubleshooting experience with Windows and Mac computers, Microsoft 365, mobile operating systems, and common workplace peripherals., • Familiarity with enterprise user accounts, directory services, remote access, VPN connections, multifactor authentication, and virtual desktop environments., • Experience using a ticketing platform to document incidents, manage service requests, and track issues through completion., • The ability to explain technical information clearly, prioritize competing requests, and exercise sound judgment when determining whether to escalate an issue., • Strong written communication, attention to detail, and consistent follow-through. Additional Experience • Supporting employees within a professional services firm or another environment with high service expectations., • Working with document management platforms and specialized applications used for document production, comparison, timekeeping, research, or records management., • Exposure to endpoint management, software deployment, mobile device administration, enterprise telephony, and remote troubleshooting platforms., • Familiarity with ITIL practices or relevant technical and service desk certifications., • Experience supporting legal applications is a plus, but not required., • Bachelor's degree in computer science, Information Technology, or a related discipline --Equivalent practical experience will also be considered.

Overview Our client, a prestigious alternative investment firm, based in Downtown Manhattan is seeking a System Administrator / IT Support Engineer to join their growing technology team. This is a highly visible, hands-on role supporting executives and employees in a fast-paced, security-conscious environment. The ideal candidate enjoys solving complex technical issues, thrives in a white-glove support setting, and is comfortable owning everything from end-user support to infrastructure and systems administration. Responsibilities • Deliver exceptional onsite and remote technical support for executives and employees, resolving hardware, software, networking, and mobile device issues., • Serve as an escalation point for complex technical problems while ensuring an outstanding end-user experience., • Configure, deploy, maintain, and troubleshoot workstations, laptops, mobile devices, conference room technology, printers, and peripherals., • Administer and support core Microsoft technologies including Active Directory, Windows Server, Microsoft 365, Exchange, file services, and related infrastructure., • Support remote access technologies, endpoint security solutions, and cloud-based business applications., • Lead desktop technology initiatives including hardware refreshes, operating system upgrades, software deployments, and patch management., • Partner with internal teams to support employee onboarding, offboarding, workstation deployments, and access management., • Maintain accurate technical documentation, asset inventory, and knowledge base articles., • Work closely with vendors and service providers to coordinate implementations, maintenance, and issue resolution., • Identify opportunities to improve IT operations through automation, process enhancements, and technology improvements., • Assist with maintaining office technology infrastructure, networking equipment, and conference room systems while helping ensure a secure and reliable computing environment. Qualifications • 3+ years of hands-on IT support experience in a professional corporate environment, financial services preferred., • Hands on experience with tools such as Active Directory, Intune, Windows Server, Microsoft 365, Exchange, networking fundamentals, and endpoint management., • Experience with ticketing systems, remote support tools, and hardware deployment., • Comfortable supporting executives and working in a high-touch, service-oriented environment., • Excellent troubleshooting, communication, and customer service skills., • Ability to manage multiple priorities while maintaining a high level of professionalism and discretion.

About the Company Network Engineer, Roseland, New Jersey - Onsite, permanent position About the Role We are seeking a skilled IT Network Engineer. This role is designed for an experienced support technician who combines hands-on technical troubleshooting with systems deployment and administration responsibilities. The role will support the company's technology stack across applications, identity management, networking, firewalls, switches, and endpoint systems, ensuring stability, security, and efficiency across all offices and remote environments. The ideal candidate is a team player who enjoys onboarding new technologies, working directly with colleagues and employees, and improving organizational workflows to increase productivity. Responsibilities • Deploy, manage, and troubleshoot switch, access point, and firewall infrastructure, • Handle occasional escalated requests for end-user support and management, • Administer Active Directory and Azure AD / Entra ID, including group policies, • Manage user accounts, permissions, and role-based access controls, • Support Microsoft 365 administration, including Exchange Online, Teams, SharePoint, and OneDrive, • Troubleshoot network issues including DNS, DHCP, VPNs, and wireless networking, • Support and maintain print servers and enterprise printing environments, • Manage patch deployment across the company's fleet of desktops, laptops, and mobile devices, • Maintain IT documentation and configurations, • Track support requests through the ticketing system and ensure SLA compliance, • Coordinate with vendors for escalation and issue resolution, • Audit and improve departmental workflows through automation and new technologies, • Assist with system upgrades, infrastructure improvements, and new technology deployments, • Support implementation of security best practices and vulnerability remediation, • Travel to external locations as necessary to provide on-site support, • Be available for on-call support during nights, weekends, and holidays as needed Qualifications • Bachelor's degree in IT, Computer Science, or related field preferred, • Industry certification such as Microsoft SC-200, MD-102, CCNA, CCNP, Palo Alto PCNSE, or NGFE preferred, • Experience with networking and security solutions from Cisco, Aruba, Ruckus, Juniper, Meraki, Fortinet, and/or Palo Alto Networks expected; Palo Alto experience preferred, • 3+ years of experience in IT support, systems administration, or infrastructure support, • Strong knowledge of Windows environments, Active Directory, and Microsoft 365 administration, • Proficiency in Microsoft 365 collaboration tools, • Experience supporting network infrastructure including TCP/IP, DNS, DHCP, VPN, and wireless, • Experience managing endpoint fleets and patch management systems, • Experience managing print servers and enterprise printing environments, • Experience with scripting or automation tools such as PowerShell or Python, • Understanding of identity management, endpoint protection, and security practices, • Strong troubleshooting and analytical skills, • Excellent communication skills and ability to support non-technical users

YOU MUST BE LOCATED IN THE NYC or NJ Area located closely to NYC. NO RELOCATION WILL BE PROVIDED - MUST BE A US CITIZEN/PR/GC HOLDER. Work Schedule includes working Weekends and Holidays. Onsite Schedule: 1st Shift 7AM to 4PM Days Onsite: Friday/Saturday/Sunday/Monday/Tuesday Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife IT Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success. The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations. If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league’s fast-paced and mission-critical IT environment. Key Responsibilities • Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance., • Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization., • Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure., • System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance., • Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary., • Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments., • Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting. Skills, Knowledge and Expertise Required Skills • Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies., • Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience., • Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds., • Familiarity with automation tools and scripting, • Excellent problem-solving skills with the ability to adapt to dynamic priorities. Preferred Skills • Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki), • Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations., • Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments., • Knowledge of infrastructure capacity planning and performance tuning., • Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications., • Familiarity with security best practices, SIEM platforms, and endpoint protection., • Experience with advanced video streaming technologies and CDNs., • Familiarity with infrastructure performance tuning and capacity planning. Qualifications • Provide game day support on major holidays when games are played., • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience., • Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)., • Experience: Demonstrated expertise in a complex, multisite environment. Base Salary Range: $120,000.00 - $165,000.00 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time we have no interest in onboarding any new staffing partners.

YOU MUST BE LOCATED IN THE NYC or NJ Area located closely to NYC. NO RELOCATION WILL BE PROVIDED - MUST BE A US CITIZEN/PR/GC HOLDER. Work Schedule includes working Weekends and Holidays. Onsite Schedule: 1st Shift 7AM to 4PM Days Onsite: Friday/Saturday/Sunday/Monday/Tuesday Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife IT Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success. The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations. If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league’s fast-paced and mission-critical IT environment. Key Responsibilities • Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance., • Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization., • Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure., • System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance., • Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary., • Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments., • Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting. Skills, Knowledge and Expertise Required Skills • Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies., • Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience., • Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds., • Familiarity with automation tools and scripting, • Excellent problem-solving skills with the ability to adapt to dynamic priorities. Preferred Skills • Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki), • Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations., • Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments., • Knowledge of infrastructure capacity planning and performance tuning., • Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications., • Familiarity with security best practices, SIEM platforms, and endpoint protection., • Experience with advanced video streaming technologies and CDNs., • Familiarity with infrastructure performance tuning and capacity planning. Qualifications • Provide game day support on major holidays when games are played., • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience., • Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)., • Experience: Demonstrated expertise in a complex, multisite environment. Base Salary Range: $120,000.00 - $165,000.00 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Agencies/3 Parties may not solicit to any employee of Blue Mantis. Any candidate information received from any Agency/3 Party will be considered a gift and property of Blue Mantis, unless the Agency/3 Party is an Authorized Vendor of Blue Mantis with an up-to-date Blue Mantis Contract in hand signed by Blue Mantis Talent Acquisition. No payment will be made to any Agency/3 Party who is not an Authorized Vendor, nor has specific approval in writing from Blue Mantis Talent Acquisition to engage in recruitment efforts for Blue Mantis. At this time we have no interest in onboarding any new staffing partners.

The opportunity A programmatic media partner for marketers and agencies, combining data science, analytics, and programmatic trading is looking for a Desktop Support Technician to provide responsive, user-focused 1st and 2nd line support across the New York office and the wider US region. Main responsibilities End User Support • Act as the first point of contact through the ticketing system and in-person assistance., • Log, categorise, prioritise, troubleshoot, resolve, and follow up on incidents and requests in line with service expectations., • Provide clear, patient technical guidance to non-technical users and maintain ownership until resolution or a confirmed handover., • Document symptoms, troubleshooting steps, resolution details, and escalation notes accurately., • Provide onsite 1st line support for the New York office, including but not limited to Wi-Fi connectivity, printers, conference rooms, meeting technology, passwords, and 2FA., • Provide remote 1st line support across the US region through approved communication and support platforms., • Support workplace technology and the local IT team during events, office changes, and business-critical meetings. Endpoint, hardware, and software support • Diagnose and resolve Windows and macOS hardware issues, • Configure and deploy hardware to new hires, • Configure and deploy replacement hardware to existing users, • Assist with software deployment, security updates, anti-virus protection, patching, and endpoint compliance., • Administer devices through the MDM solution and maintain accurate hardware, software, and licence records through the asset-management solution., • Coordinate hardware repair, replacement, vendor support, and onsite visits when an issue cannot be resolved remotely. Applications, access, and onboarding • Support SaaS applications including Google Workspace, Okta, Slack, Zoom, and other business-critical tools., • Assist with account creation, access requests, password resets, 2FA, permissions, and user authentication issues in line with security procedures., • Support onboarding and offboarding across the US region, including hardware provisioning, account setup, access changes, equipment recovery, and onboarding sessions., • Provide basic user guidance and training for workplace applications and technology. Required experience • At least 2 years of experience in a technical support, service desk, help desk, or desktop support role., • Experience working with MDM and anti-virus or endpoint-security solutions., • Experience supporting SaaS applications such as Google Workspace, Okta, Slack, Jumpcloud/Jamf and Zoom., • Practical experience supporting both Windows and macOS., • Experience using a ticketing or IT service-management platform., • Knowledge of workplace communication technologies, printers, conference-room equipment, basic networking, Wi-Fi, VPN, and remote support., • Experience troubleshooting hardware, software, peripherals, access, and connectivity issues. Required skills and behaviours • Excellent verbal and written communication skills., • Strong customer-service mindset and the ability to explain technical issues clearly and calmly., • Ability to prioritise work, follow established procedures, and manage multiple tickets or assignments., • Strong attention to detail, documentation, follow-through, and ownership., • Ability to work effectively in an agile environment., • A focus on efficiency and effectiveness., • A can-do attitude, bringing energy, drive, and enthusiasm to the role., • Curiosity and openness to learning from others, acknowledging weaknesses, and growing., • Sound judgement about when to resolve independently and when to escalate.

Premier, global reinsurance firm seeking a IT Desktop Support / Service Desk Analyst I have been supporting this client for 20+ years, and I can sincerely say they have the best, most employee centric, corporate culture of any client I’ve worked with. Their global team shares a passion for solving their customers’ problems through a collaborative and entrepreneurial culture that empowers employees and rewards creative thinking. This position is an in-office role in midtown NYC, very close to all transportation hubs. Position Summary: This individual will provide front-line Tier 1/2 technical support (either by phone or in person) to local and global users, and report to the IT Lead - Services & Ops Manager. This position will require the individual to interface with the various local and global IT members. This individual will need to efficiently and effectively manage problems reported to or logged within out trouble tracking system by business members and manage them in accordance to established SLA’s. Core responsibilities of this position are listed below, which include but not limited to troubleshooting user endpoint problems, drive/own/action IT tasks, execute on project deliverables and work within established IT processes/procedures. Principle Accountabilities: • Serve as the first point of contact for end-user IT support requests via phone, email, and ticketing systems., • Troubleshoot and resolve issues related to Windows 10/11, Mac OS X, Microsoft 365, and common enterprise applications., • Provide support for OS, enterprise applications, utilities, and basic server OS troubleshooting., • Support desktops, laptops, mobile devices, PCs, printers, and peripherals., • Perform user account management tasks (e.g., Active Directory, Exchange, Azure AD), including provisioning and group management., • Utilize remote support tools (e.g., SCCM, Patch My PC, Altiris SMA, Intune, Beyond Trust (Bomgar)) to resolve issues efficiently., • Escalate complex or unresolved issues to Level 3 support teams., • Troubleshoot system alerts and escalate when required., • Document incidents, resolutions, and detailed troubleshooting records; contribute to the IT knowledge base., • Assist with hardware setups, software installations, and system imaging., • Maintain accurate records of IT assets and ensure compliance with internal policies., • Support Mac & Windows device deployment and management, including enrolment, configuration, and lifecycle maintenance., • Ensure Mac & Windows security compliance in line with corporate policies and industry best practices., • Administer and support Apple Business Essentials for device management and user provisioning., • Follow ITSM and HAM processes., • Collaborate with the Global EUC Team, Infrastructure Engineering, and Application Support Team., • Participate as a technical resource for incident response, disaster recovery, and testing., • Provide out-of-office support, queue monitoring, including basic technical support and issue resolution, while communicating with the on-call team., • Assist with remediation of identified vulnerabilities., • Provide user training on systems and applications. Professional/Technical competences: Required: • 3+ years of experience in a technical support or helpdesk environment., • Degree in IT, an IT apprenticeship, or relevant work experience, • Proficiency in supporting Windows and Mac OS X operating systems., • Experience with Mac device deployment, management, and security compliance., • Familiarity with Microsoft 365, Active Directory, and basic networking concepts., • Experience using inTune, Patch My PC, or Altiris SMA for software deployment and patch management., • Strong communication and customer service skills., • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment., • A relevant IT certification (e.g., CompTIA A+, ITIL Foundation) is a plus. Preferred: • Experience with ITSM tools (e.g., ServiceNow, Jira Service Desk)., • Exposure to mobile device management (MDM) platforms., • Familiarity with Apple Business Essentials., • Basic scripting knowledge (e.g., PowerShell) is a bonus.

PC Technician – Desktop Support / Field Services Location: Manhattan, NY Job Type: 12+ Month Contract Openings: 2 Pay Rate: Up to $23/hr W2 Benefits: No benefits or PTO included Level: Junior Work Environment: Onsite | Office Environment 3rd party resumes will not be considered. USC/GC Only JOB SUMMARY We are seeking a Junior PC Technician to provide onsite IT support and hardware services in a Manhattan, NY office environment. This role will focus on PC deployment, hardware and software troubleshooting, equipment installation, printer support, and IT asset management. The ideal candidate will have hands-on experience supporting Windows and Mac environments, configuring desktops and laptops, imaging PCs, and providing end-user technical support. KEY RESPONSIBILITIES • Provide onsite desktop and field support, including installation, repair, maintenance, and upgrades of PCs, laptops, and peripheral equipment., • Troubleshoot hardware, software, operating system, and connectivity issues., • Configure and deploy new desktops and laptops using imaging tools, SCCM, and standalone installation methods., • Support Windows and Mac operating systems, iOS devices, and Microsoft Office applications., • Install, configure, relocate, and maintain network printers, including HP printers and consumable replacements., • Perform IT asset management, equipment tracking, inventory updates, and ticket documentation., • Assist with software and hardware installations, including remote installation and support., • Provide walk-up technical support and assist end users with equipment operation and basic troubleshooting., • Escalate unresolved technical issues to the appropriate support teams., • Identify recurring technical issues and assist with documenting problem trends., • Lift and transport IT equipment weighing up to 40 lbs. REQUIRED QUALIFICATIONS • 1+ year of PC, desktop, or field support experience., • Hands-on experience with PC hardware installation, configuration, upgrades, and troubleshooting., • Experience supporting Windows 10 and Windows 11 environments., • Working knowledge of Mac OS and iOS support., • Experience with PC imaging, SCCM, or workstation deployments., • Familiarity with Active Directory, Microsoft Office 365, and user account administration., • Experience with network printers, HP printer configuration, consumable replacements, and equipment moves., • Experience with IT ticketing systems and asset management., • Strong customer service, communication, and troubleshooting skills., • Ability to lift and carry up to 40 lbs. PREFERRED QUALIFICATIONS • CompTIA A+, Network+, or Security+ certifications., • Lenovo or other hardware vendor certifications., • Apple technical training or certifications., • High school diploma or GED. WORK ENVIRONMENT • Onsite office environment in Manhattan, NY., • Supports a walk-up IT kiosk, vending/locker equipment, and network-connected printers., • Hands-on technical support involving workstation deployments, hardware maintenance, and end-user assistance.

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. We are looking for a curious, analytical, and solutions-oriented Store Operations Manager to join our team and make our stores run as efficiently as possible. This role primarily focuses on store systems, operational process improvement, and help desk leadership while overseeing critical store supply and packaging programs. We are looking for a curious, analytical, and solutions-oriented Store Operations Manager to join our team and make our stores run as efficiently as possible. This role primarily focuses on store systems, operational process improvement, and help desk leadership while overseeing critical store supply and packaging programs. This role is expected to be on-site three days: Tuesday-Thursday. Responsibilities include: • Find the friction in how stores work and turn it into solutions: build the business case, pilot with stores, measure adoption and impact, and scale what works across the fleet., • Own the enhancement roadmap for our store systems, partnering with IT business partners to define requirements, prioritize the backlog, test and deliver against a regular release schedule that puts meaningful improvements in stores., • Partner with IT business partners in formulating in-store hardware strategy and lifecycle planning, from evaluation and business case through rollout, refresh and replacement., • Lead the Retail Help Desk across Levels 1 and 2, managing the internal Level 2 team and owning the outsourced Level 1 partnership, including service level agreements, ticket quality, knowledge base content and regular operational reviews., • Own the escalation path for store-reported issues, driving them to root cause and partnering with IT business partners to eliminate recurring problems across the fleet., • Modernize and standardize store policy and procedure documentation as a single source of truth and write and approve store communications for operational and system changes., • Manage supplies and packaging vendors end to end, including procurement, warehousing, fulfillment and inventory health, while keeping critical items in stock and spend managed to budget., • Determine supply budgets and usage forecasting, set store ordering best practices, and manage seasonal supply drops and holiday packaging milestones., • Partner with Accounts Payable, Accounting and Procurement to reconcile invoicing and identify cost saving opportunities and represent Store Operations in RFPs and vendor negotiations., • Work closely with the ROCs and field leadership teams on day-to-day operational needs, questions and approvals, and deliver recurring and ad-hoc reporting for the team. DOES THIS SOUND LIKE YOU? • Minimum of 5 years of experience in retail, focusing on store operations in high volume environments., • Proven track record of improving store processes and systems and driving adoption of change across a large fleet., • Experience partnering with cross-functional teams to define requirements, prioritize a backlog and deliver software enhancements; working knowledge of retail POS, store systems and hardware, and help desk ticketing platforms., • Experience leading a team and managing third-party service providers, including service level, vendor and expense budget management., • Exceptional communication, organizational and analytical skills, with the ability to translate store feedback into clear requirements; comfortable presenting to and influencing all levels, and facilitating meetings with business partners and vendors., • Self-directed learner and problem solver by nature, with the aptitude to excel in a dynamic work environment while handling multiple projects with varying timelines., • Knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook). We welcome you to apply, even if you don't check all the boxes. Our passion is scouting life-long learners who are driven by curiosity, and who feel connected to our brands and share our desire to make an impact. We’re always seeking bright new talent who leverage their unique experiences to discover, grow and evolve with our teams. Benefits + Perks • Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more., • Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell)., • Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months., • Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program., • Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge. Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements. At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks. One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Reverse Logistics Technician • Process returned IT assets including laptops, desktops, monitors, mobile devices, peripherals, networking equipment, and accessories., • Receive, inspect, and verify returned shipments against return requests and inventory records., • Identify damaged, missing, or incorrect equipment and escalate discrepancies appropriately., • Perform asset grading to determine refurbishment, redeployment, repair, or recycling eligibility., • Prepare returned equipment for redeployment or certified e-waste disposal. Your Roles and Responsibilities: • Support & cross-train into all L1 ITAM services as needed to maintain day to day operations for forward and reverse logistics., • Assist with inventory, asset management and e-recycling., • Use ticketing systems with a focus on customer service, SOP adherence, and quality., • Use ticketing systems to report individual work accomplishments and to track metrics., • Utilize inventory data management software to maintain inventory accuracy and workflow., • Triage, handle and fulfil customer requests via a web portal and in person as needed., • Receive and inspect return shipments. Verify accurate deliveries against hardware return requests while looking for damages, shortages, wrong items and other concerns; notify the appropriate person or vendor., • Load and unload shipments; loading dock duties as assigned., • Maintain inventory records; assess department or warehouse needs and order supplies as appropriate; maintain stock records., • Unbox, stock inventory on shelves, break down packing materials., • Assist in inventory procedures including the actual total count of stock items and spot check as needed., • Perform cleanup duties to maintain the warehouse in a safe and orderly manner., • Contribute to large scale global projects as needed., • Hardware data destruction and collection for e-recycle., • Hardware sanitization and quality checks to ensure hardware reliability and reuse., • Coordination with Third party vendors for executing collection and recycling activities., • Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position. Required Qualifications/Skills: • High school diploma or general education degree (GED) and 2+ years’ related experience and/or training; or equivalent combination of education and experience., • High attention to detail and ability to follow other technicians’ direction to ensure quality., • Effectively utilize ticket, inventory, and dispatch management systems., • Determines methods and procedures on new assignments and may coordinate activities of other personnel., • Networks with key contacts outside one’s own area of expertise., • Proven ability to adapt to changing priorities, conditions, and circumstances while ensuring important deadlines are met., • Strong organizational skills including effective record-keeping and maintenance techniques., • Basic knowledge of computer hardware with the ability to learn new software., • Proficiency working with standard desktop PC tools and applications, such as MS Office, MS Outlook, web browsers, etc., • If applicable at site, ability to operate material handling equipment – pallet jacks and forklifts (if certified) is a plus., • Understands policies and objectives of the assigned program and corresponding activities., • Knowledge of health and safety regulations., • Proficient English communication in terms of speaking,writing and reading.

Position Summary The Sales Assistant supports the sales team in managing key retail accounts by coordinating product information, order management, and customer communication. This role plays a critical part in ensuring smooth execution from order entry through delivery, while supporting revenue growth and strong customer relationships. Key Responsibilities Account & Sales Support • Assist Sales Executives in managing day-to-day account needs for key retailers (e.g., mass, department stores, club stores, off-price) -Shop the competitive market and prepare market pricing reports • Prepare and maintain sales reports, order summaries, inventory (ATS) and account recaps, • Support meeting preparation including line reviews, presentations, and sample coordination -Showroom sample management Order Management • Track order status from placement through shipment and delivery, • Ensure accuracy of pricing, style details, quantities, and delivery dates Customer Communication • Serve as a point of contact for account inquiries regarding orders, product details, and delivery status, • Communicate updates, delays, or issues proactively to internal teams and customers, • Build strong working relationships with retail buying and planning teams Cross-Functional Coordination • Partner with Production, Merchandising, and Design teams to ensure alignment on product execution, • Follow up on sample requests, approvals, and product changes, • Coordinate with logistics teams on shipping schedules and routing compliance Data & Reporting -Analyze sell-in, order trends, and basic performance metrics • Support forecasting and replenishment tracking for key programs Operational Support • Assist with maintaining assortment sheets, SKU lists, and pricing matrices, • Help ensure compliance with retailer requirements (ticketing, labeling, packaging), • Support ad hoc projects and account initiatives as needed Qualifications • Bachelor’s degree preferred (Business, Fashion Merchandising, or related field), • 1–3 years of experience in sales support, merchandising, or account management (apparel preferred), • Strong Excel skills (pivot tables, XLOOKUP, SUMIF, data organization), • Experience with Blue Cherry & Datametrics a plus, • Familiarity with major retail accounts (e.g., Walmart, Kohls, Costco, TJX) is a plus Core Competencies • Strong organizational and multitasking skills, • High attention to detail and accuracy, • Clear and professional communication skills, • Ability to work in a fast-paced, deadline-driven environment, • Team-oriented with a proactive, problem-solving mindset $45,000-50,000 Starting annual salary, based on experience Job Type: Full-time, In-Office, Mon-Fri, 9-5 Benefits: • 401(k), • Dental insurance, • Employee discount, • Health insurance, • Paid time off, • Vision insurance Amerex Group does not provide visa sponsorship for this role. Candidates must have current work authorization in the United States (e.g., U.S. citizen, permanent resident, or other work authorization that does not require sponsorship)