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Job Description PART-TIME BOX OFFICE ASSOCIATE - TEMPORARY PARK AVENUE ARMORY Part American palace, part industrial shed, Park Avenue Armory is dedicated to supporting unconventional works in the visual and performing arts that need non-traditional spaces for their full realization, enabling artists to create, students to explore and, audiences to experience epic and adventurous presentations that cannot be mounted elsewhere in New York City. For more information about Park Avenue Armory, visit . POSITION DESCRIPTION Under the supervision of the Box Office Manager, Box Office Associates sell tickets in-person and over the phone through Tessitura for more than 20+ Park Avenue Armory productions and events a year. The Box Office Associate also serves as an ambassador for Park Armory by answering questions regarding past and future Armory productions, as well as providing exceptional customer service for all inquiries. The Associate must be an excellent communicator and an enthusiastic team player who takes initiative and excels in a fast-paced, dynamic environment. Due to the nature of this role, this is a fully on-site position, requiring regular evening and weekend availability. RESPONSIBILITIES • Sell individual tickets and subscription packages in person and over the phone using Tessitura, • Welcome patrons to the Armory in a friendly and professional manner while providing exceptional customer service, • Speak knowledgeably about past, current, and future Park Avenue Armory programming, • Accurately process cash and credit card payments and reconcile payments at the end of each shift, • Coordinate will-call pick-ups and transactions, • Manage the wait list and standby line for tickets to sold-out productions, • Review and respond to ticket buyers’ concerns and feedback in a timely manner, • Promote Armory membership and communicate the levels and benefits in an engaging manner, • Process new memberships and renewals accurately, • Successfully complete ticket exchanges and refunds, • Perform other Box Office duties as needed and assigned SKILLS & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential function at a professional standard. The requirements listed below represent the knowledge, skill, and/or ability required. A successful candidate will meet many of these requirements and have the desire and capacity to learn the rest on the job. • Must have availability to work shifts for Armory Production: The F***ots and Their Friends Between Revolutions (runs December 2–14, 2025), • Must be available to work approximately 10-20 hours/week., • Excellent verbal communication skills and exceptional customer service skills, with a strong interest in performing and visual arts, • An enthusiastic attitude, with the ability to take initiative and excel in a fast-paced environment, • Troubleshooting and problem-solving skills, • Attention to detail and data entry experience, • Proficiency in the Microsoft Office suite, including Outlook, Word, and Excel, • 1+ year of customer service, point of sale, and/or ticketing experience or the equivalent combination of experience sufficient to successfully perform essential functions of the job, • Experience with the Tessitura Software is not required but preferred COMMITMENT TO DIVERSITY, EQUITY & INCLUSION Research shows that women and people from traditionally excluded groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job posting describes you, then please apply for this role. Park Avenue Armory provides equal opportunity to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, national origin, ancestry, age, mental or physical disability, pregnancy, alienage or citizenship status, marital status or domestic partner status, genetic information, genetic predisposition or carrier status, gender identity, HIV status, military status and any other category protected by law in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. COMPENSATION Box Office Associates start at $18.50/hour, commensurate with experience, with a minimum shift of 4 hours. This is a non-exempt position. APPLICATION PROCESS This position is expected to begin training on-site in November. Good evening and weekend availability is required between December 2nd and December 14th, 2025.

Job Description Title: Patient Engagement Specialist Hours: 15-20 hours a week Location: Remote work About Vitalic Health Older adults often see mental health as weakness, not health. Because of this stigma, these "silent sufferers" do not reach out for the help and care they desperately need and deserve. Vitalic Health partners with Medicare plans to help older adults (65+) access timely, high-quality mental health care. We combine human outreach with a unique clinical care model paired with a simple digital experience to improve patient outcomes and support members through their mental health journey. The Opportunity You will be the first human connection many seniors have with our program. Your job is to engage with empathy, educate clearly, obtain consent, and guide members into care. What You’ll Do * Conduct proactive, bilingual outreach (phone, SMS, chat) to eligible health plan members * Build trust quickly, explain Vitalic Health's program, and help members understand care options * Screen for eligibility and risks, and escalate safety concerns promptly following protocol * Schedule evaluations and first appointments, and provide reminders and simple tech support * Administer or assist with standardized assessments (PHQ-9, GAD-7, loneliness, SDOH) * Document all interactions accurately and on time in our patient record systems * Track outcomes and share insights to improve call scripts, sequencing, and member experience * Protect member privacy and follow HIPAA, consent, and Do-Not-Call requirements * Participate in coaching, QA reviews, and skills training What Success Looks Like (Sample Goals) * Contact rate and conversation quality (QA score ≥ 90 percent) * Book rate (getting patients to sign up for an intake session with a therapist) * Show rate (making sure patients show up to their intake sessions) * Assessment completion rate and documentation timeliness (same-day or ≤ 24 hours) * Compliance accuracy (consent capture, DNC, PHI handling) Required Qualifications * Fluent in Spanish and English with excellent verbal and written communication * 1+ year in any of the following: care navigation, patient outreach, contact center, social work, community health, or similar * Demonstrated empathy for older adults and caregivers; clear, patient education style * Tech comfortable, and able to learn new tools quickly (CRM/EMR, dialer, Google Workspace) * Organized, reliable, and self-directed, with strong time management and follow-through * Handles sensitive information professionally and maintains strict confidentiality Nice to Have * Experience with Medicare Advantage or Medicaid populations * Familiarity with PHQ-9, GAD-7, suicide risk protocols, and warm-transfer workflows * Prior work in behavioral health, primary care, or telehealth settings * Contact center skills such as objection handling and structured role-play practice * Comfort using Twilio-style dialers, ticketing, or task management tools Work Setup and Compliance * Reliable internet and quiet workspace suitable for member conversations * Quality headset and computer capable of running web-based apps and softphone * HIPAA training completion and signed confidentiality/BAA agreements * Background check will be required by health plan partners * Availability to cover time zones across the United States is a plus Compensation and Schedule * Hourly plus performance incentives. Final rate based on experience and location * Flexible shifts with minimum weekly hour commitments for consistency Company DescriptionVitalic Health partners with Medicare health plans to help older adults access mental health care when they need it most. Our approach combines compassionate human outreach with a simple digital experience, making it easier for seniors to understand options, complete assessments, and attend first visits. We focus on measurable outcomes (improved well-being, higher engagement, and reduced unnecessary utilization) while protecting privacy and meeting HIPAA standards. We’re an early-stage, mission-driven team that values empathy, clear communication, and continuous improvement.Vitalic Health partners with Medicare health plans to help older adults access mental health care when they need it most. Our approach combines compassionate human outreach with a simple digital experience, making it easier for seniors to understand options, complete assessments, and attend first visits. We focus on measurable outcomes (improved well-being, higher engagement, and reduced unnecessary utilization) while protecting privacy and meeting HIPAA standards. We’re an early-stage, mission-driven team that values empathy, clear communication, and continuous improvement.

Job Description We are seeking a Seasonal Staff to be part of the Visitor Experience (VE) team in our New York City location. VE Hosts act as the ambassadors of ARTECHOUSE and are responsible for ensuring positive visitor experience as well as the safety of the art and technology. Weekend and Holiday availability required. CORE RESPONSBILITIES • Act as ARTECHOUSE ambassador to the general public through positive and timely customer service for all of our visitors both in person and over email., • Work collaboratively with the team to ensure positive visitor experience., • Welcome visitors and deliver an introduction talk to position their experience., • Ensure the safety of the artwork and other guests by being a vigilant presence on the gallery floor., • Maintain a well-informed, working knowledge on the topic of the featured artist(s), installations on view and the digital medium overall., • Perform opening, closing and mid-shift duties to ensure a clean and ready space for the visitors., • Utilize ticketing software in order to assist guests with ticket purchases, check-in and other ticketing needs, • Proactively engage with visitors to assist with their experience, • Manage crowd control and visitor traffic flow with the ability to anticipate opportunities to assist visitors and allow for as smooth an operation as possible, • Educate people about ARTECHOUSE’s mission and current installation, • Embody and exemplify the values of ARTECHOUSE in every interaction with visitors WHO YOU ARE • Excellent oral communication and interpersonal skills, • Flexibility and positivity in dealing with new experiences and people, • Comfortable with speaking to small groups of people, • Experience with, or ability to learn, ticketing and office software, • Ability to spend shifts walking/standing/moving about in public spaces, • Available to work weekends, holidays, and evening hours REQUIREMENTS • Previous experience in a visitor services role or in a hospitality position a plus., • Staff must adhere to a dress code of black and white garments. COMPENSATION $19 Hourly WHO WE ARE We are a growing team of creatives and innovators who dream big. We are ambitious, hard working and value ideas and execution. We believe in our mission and every day we work hard to make the impossible possible in our effort to push creative innovation all while empowering, educating and inspiring. We pride ourselves in working with some of the world’s groundbreaking artists, and together bringing to life experiential and immersive large scale installations and exhibitions to a global audience. Learn more about our core values - WE VALUE We believe in the transformative power of art, science and technology and are committed to inspiring a new generation of genre-pushing artists to create with technology, educating the public about these new, exploratory mediums, and empowering artists and partners with tools and platforms that support and amplify their work. Diversity, inclusivity and hard work. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. • ARTECHOUSE will never interview job applicant candidates over a Wire App. If you are invited for an interview, you will be contacted by a member of our recruiting team from an email ending in artechouse.com Powered by JazzHR DAk4YdQQip

W-2 Candidate only!! The Support Analyst (System Administrator) - Contractor works as part of a small, dynamic IT team. The incumbent will provide system administration duties and use scripting languages to troubleshoot user systems. The incumbent will also provide day-to-day local/remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT support team. KEY RESPONSIBILITIES • Administers a variety of user systems with a focus on monitoring/optimizing performance, ensuring good preventive maintenance, minimizing downtime, and providing robust backup systems and procedures to ensure data retention., • Troubleshoot or enhance current automated systems by working with users to identify issues and then drawing on a knowledge of scripting languages (e.g., PowerShell, VBS, Python, etc.) to initiate corrective actions., • Provides Help Desk and related support to NJ and Boston offices, remote sales staff and contractors:, • Supports Microsoft Exchange (Office 365), and numerous other business and sales-specific programs (e.g., CRM, Salesforce (Veeva), etc.), • Administers MDM & Asset Management solutions (e.g. Intune, NinjaOne, etc.), • Troubleshoot issues as they relate to VPN, Wireless, LAN, Storage, etc., • Understands business concepts and processes to effectively support the business team with mediating new and existing business and technical challenges., • Conducts Periodic Performance Analysis and optimize the overall Backup environment., • Good working knowledge of SharePoint (e.g. Document Library file access permission), • Take cases through the Helpdesk ticketing system. Handles escalated to level 2 and 3 cases but also handles level 1 cases as needed to ensure excellent customer service., • Analyzes and solves all problems relating to: PCs, laptops, printers, iPhones, iPads, cabling, etc., • Installs PCs, printers and IT related accessories., • Supports VPN connectivity., • Troubleshoot print queues., • Supports new user account / email setup and departing user account retirement, • Demonstrates exemplary internal customer service and teambuilding:, • Builds and maintains strong working relationships with internal business unit’s leadership and throughout the company., • Supports users on PC operations and standard applications.

We are seeking a self-motivated knowledgeable and proactive Level 1 IT Technician to join our fast-growing dynamic team. The ideal candidate will be responsible for handling urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150 remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting. Excellent communication skills is a must to effectively assist users across the organization. Main Responsibilities Contact Center Support • Configure and maintain workstations, headsets, and desk setups, • Coordinate moves, additions, and changes (MACs) for contact center staff, • Manage inventory and track equipment for new-hire onboarding Home Office Support • Image and deploy computers; troubleshoot hardware and software issues in a timely manner., • Maintain peripherals (printers, scanners, etc.) and phone systems, • Oversee home-office inventory, • White-Glove Executive Support Remote Clinic Support • Provide desktop, printer, phone, peripheral, and software support for 180+ clinics, • Execute clinic adds, moves, and wiring changes as part of special projects, • Gather data, update and manage clinic inventory documentation Preferred Qualifications & Experience • Experience with a trouble-ticketing system (e.g., Service Desk), • Proficient in Microsoft Windows 10 and 11 environments, • Strong knowledge of Microsoft Office, Teams, and SharePoint, • Printer troubleshooting (HP, Epson, Canon), • Network troubleshooting: modems, routers, ethernet wiring, wireless networking, • Phone systems: RJ-11 and VoIP configuration and support, • Fax: RJ-11 and e-Fax troubleshooting, • Experience creating and maintaining knowledgebase articles, • Proven multi-tasking abilities and excellent organizational skills, • Document all support activities and maintain accurate records of incidents and resolutions. Must Possess: • Excellent problem-solving skills., • Excellent communicate skills to effectively work with team members and end-users to understand their technical needs., • Ability to clearly communicate technical information clearly to non-technical users., • Strong organizational skills with attention to detail. Join us as a Level 1 IT Technician where you can contribute your expertise while growing your career in a supportive environment. We look forward to welcoming you to our team! Job Type: • Full-time Pay: • $55,000.00 - $65,000.00 per year Benefits: • 401(k) matching, • Dental insurance, • Health insurance, • Paid time off, • Vision insurance Schedule: • Monday through Friday Ability to Commute: • Parsippany-Troy Hills, NJ 07054 (Required) Willingness to travel: • 25% (Required) Work Location: • 35 Waterview Boulevard, Parsippany, NJ

Competitive Pay - As a Customer Support Member you'll: Achieve and maintain expert knowledge on the product; Handle customer inquiries in a timely manner; Guide customers through teaching them how to use SmartDreamers and help them troubleshoot issues through video call, email, ticketing, and live c

Customer Support / Remote] - Anywhere in U.Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Associate at Optimal Ticketing, you will: Answer incoming phone calls and emails, providing accurate and timely information on inventory availability, ticket status and bi

Airport Terminal Services - JobID: R-109616 [Customer Service Representative] As a Passenger Service Agent at Airport Terminal Services, you'll: Check in passengers and their luggage at the ticket counter and gate; Patiently handle customer concerns and complaints regarding ticketing and baggage ha

About the role New York Apparel Design is expanding our Missy division and seeking a high-impact Wholesale Sales Executive who lives and breathes the Missy customer. You’ll own a portfolio across department stores, off-price, and specialty chains, drive new door openings, and partner with design/production to build profitable, on-trend programs tailored to the Missy fit and aesthetic. What you’ll do • Own & grow a Missy wholesale book across majors, off-price, regionals, and specialty/boutique chains., • Open new doors and expand programs with current accounts; build multi-door rollouts and replenishment., • Lead line presentations/market appointments (NYC Market, Dallas, Atlanta; occasional road travel)., • Negotiate IMU, MDF/markdown support, RTVs, co-op, exclusives, and private label programs., • Forecast & plan: create door-level sales plans, manage OTB conversations, and drive replenishment., • Translate trend to commercial assortments: guide color, print, and silhouette for Missy tops, dresses, and soft separates; align size scales (typically 4–16/18 and 1X–3X when applicable)., • Partner with production on costing, lead times, and delivery windows; protect margin and on-time performance., • Own the pipeline/CRM: weekly activity, weighted forecasts, and clean order books., • Oversee order-to-cash execution: EDI compliance, routing guides, ticketing/packaging, chargeback prevention, and ship-on-time/fill-rate targets.What you bring, • 3+ years wholesale sales experience exclusively in Missy apparel (moderate to better)., • Active relationships with Missy buyers/DMs at department stores, off-price, and/or strong specialty chains., • A clear track record of door growth, revenue wins, and margin discipline in the last 24 months., • Deep knowledge of Missy fit blocks, size scales, and customer preferences (not juniors/young contemporary).

Founded in 2019, our team at Supply Accessories has over 20+ years of experience in the consumer products industry, including sourcing, sales, supply chain, and more. Our brand portfolio includes well-known names such as Life is Good, Von Dutch, Hurley, Nautica, Bliss, PS, and Brookstone. We are dedicated to delivering high-quality products and exceptional service to our clients around the globe. We are hiring a Production Coordinator to join our team! This role will support the Production Managers and assist in coordinating all aspects of production to ensure our product lines meet quality, cost, and delivery standards. The ideal candidate is highly organized, able to multitask, and communicates effectively with internal teams and overseas factories. Responsibilities: • Assist the Production Manager in tracking work in progress and shipment schedules., • Support communication with overseas factories regarding production timelines, quality expectations, and any order changes., • Coordinate factory timelines for pre-production, TOP, and shipment sample approval deadlines., • Prepare reports and production updates for internal teams and management., • Provide support in ordering customer specific ticketing or trims., • Utilize ERP systems (preferably AMT) to create, update, and track purchase orders., • Help identify production issues or delays and escalate them to the Production Manager for resolution., • Coordinate with freight and logistics teams to ensure a smooth handoff of finished goods from factory to its final destination. Qualifications: • Bachelor's Degree or related experience a must, • 1-3 years experience in production support, manufacturing coordination, or related roles within the accessories, soft goods, or travel goods industry is preferred., • Strong familiarity with ERP systems, preferably AMT, for efficient work in progress tracking and PO management., • Effective communication skills for collaboration with factories and internal teams., • Advanced proficiency in Microsoft Excel, utilizing its features for comprehensive data analysis and reporting., • Ability to manage multiple priorities in a fast-paced environment and meet deadlines. What We Offer: • Medical, Dental, Vision Benefits, • Paid Vacation and Sick Leave, • 401K with Match Program, • WFH Fridays

Airport Terminal Services - JobID: R-109530 [Customer Service Representative] As a Passenger Service Agent at Airport Terminal Services, you'll: Check in passengers and their luggage at the ticket counter and gate; Patiently handle customer concerns and complaints regarding ticketing and baggage ha

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that at

The Service Desk unit operates as a central service desk for vendors, agencies, and the community, responding to incoming inquiries through our ticketing system related to MOCS systems as well as procurement and contracting processes, while providing support for screening and onboarding vendors to t

Oversee access control strategy and communication around credentials, hardware, and secure entry for high-profile guests including planning timelines, system testing, and on-site implementation to ensure smooth, secure operation. Senior Ticket Operations lead to oversee premium ticketing for the wo

Job Description Job Description: Club Front-End Manager Job Type: Full-Time Schedule :( 10:30am - 1:00pm morning shift) & (2:00pm - 7:00pm mid-day) &( 9:30pm - 1:00am) you are required to work all these shift when joining our team. Report to : Club General Manager Location: 47 Edison Pl, Newark, New Jersey, 07108 The Club Front-End Manager at City Night-Life Entertainment Corp is responsible for managing all front-of-house operations, ensuring a smooth guest experience from entry to exit. This leadership role oversees guest services, front desk staff, ticketing, reservations, coat check, and entry operations. You will ensure all front-end procedures align with company standards, safety regulations, and customer service excellence. Key Responsibilities: • Oversee all front-of-house (FOH) operations including guest entry, check-in, ticketing, and coat check, • Supervise, train, and schedule front-end staff (host/hostess, greeters, ticket agents, etc.), • Ensure excellent customer service is delivered at all guest touchpoints, • Resolve guest issues and complaints professionally and efficiently, • Manage line control and crowd flow at entrances during peak hours, • Coordinate with security, bar, and management teams to ensure seamless club operations, • Maintain cleanliness and organization of front-of-house areas, • Monitor front-end supplies (wristbands, scanners, ticket stock, etc.) and place orders as needed, • Ensure compliance with all health, safety, and age-verification protocols, • Assist with guest list management, reservations, and VIP entry coordination, • 2–3 years of supervisory or management experience in nightlife, hospitality, or entertainment environments, • Strong leadership and team management skills, • Exceptional customer service and interpersonal communication skills, • Ability to remain calm and professional in high-pressure, fast-paced settings, • Experience with ticketing systems, POS, or reservation platforms is a plus, • Basic understanding of health and safety regulations and entry compliance (ID checks, capacity limits, etc.), • Flexible availability, including nights, weekends, and holidays, • High school diploma or equivalent required; hospitality or business coursework is a plus By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.

Job Description The Public Theater is seeking a Development Associate, Special Events who will report to the Manager, Special Events and be an integral member of the Special Events Team which executes over 100 events a year. The Development Associate, Special Events will provide support for the successful execution of all cultivation events, fundraising events, and Opening Nights at the Public Theater, including events during Shakespeare in the Park, the Annual Gala, and the downtown season. This position requires an individual who is highly detail-oriented, can work on multiple projects at once, and works well in a fast-paced office. Responsibilities: • Run lead on event logistics for Young Partner events, Mobile Unit events, and various other events by coordinating vendors, contracts, and payments; maintaining event ticket allotments and strategizing to fill events, • Provide onsite support for event logistics at many Development events and Opening Nights including check-in/greet and seat guests, donor troubleshooting, etc., • Manage extractions and lists in Tessitura for Special Event communication and outreach, • Draft and send event invitations through Outlook and Prospect2, • Coordinate with the External Communications team to schedule all invites dates, • Draft and send confirmations and reminders to event guests, • Maintain event guest lists and track RSVPs in Tessitura via email and voicemail, • Assist with donation tracking, ticket sales, and solicitation activity in Tessitura and coordinate program listings when necessary for event benefits including the Annual Gala, • Coordinate both seating and ticketing for dinners and performances, • Create and distribute event details to Development department and stakeholders, • Manage in person and digital event prep including prepping seating charts, organizing check-in materials, uploading guest lists in Zkipster (check-in system), printing talking points, organizing participants’ gifts, etc., • Oversee Special Events calendar and outlook event invitations to Public Theater staff, our Board of Trustees, and Young Partner Board, • Create and distribute Shakespeare in the Park event schedule, • Assist with the acknowledgement process and pledge payments for all benefits including the Annual Gala, • Maintain alcohol inventory & storage for the Special Events team, • Lead 2–3 of our annual silent auctions, including overseeing item solicitation and managing the build-out of our online auction through GiveSmart, • Reconcile expense receipts in concur; submit check/payment requests, • Strong written and verbal communication skills, • Strong organizational skills and attention to detail, with the ability to manage multiple projects simultaneously, • Excellent customer service skills and ability to interact professionally with donors, artists, vendors and staff, • Experience with Tessitura, Prospect2, Zkipster, GiveSmart, or similar CRM or Event platforms strongly preferred, • Comfortable working both independently and as part of a team, • Ability to lift items weighing 40 lbs, • Must be able to work evenings At least 1 year of similar office experience. The ability to interact with staff at all levels, remaining proactive, resourceful, and efficient, with a high level of professionalism and confidentiality, is crucial to this role. Compensation: Starting at $24.03 per hour, commensurate with experience. Position is eligible for medical insurance and PTO. This is a non-exempt position according to the Fair Labor Standards Act. The Public is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Applicants from populations underrepresented in the theater field are strongly encouraged to apply. All qualified applications will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, familial status, sexual orientation, national origin, ability, age, or veteran status.

Job Description APPLY TODAY TO BE INVITED TO OUR NEXT RETAIL TEAM MEMBER INTERVIEW EVENT! HIRING FOR STATEN ISLAND ONLY! We are seeking a motivated and enthusiastic Retail Team Member to join our dynamic team. The ideal candidate will have a passion for customer service and a strong desire to help customers find the perfect products to meet their needs. As a Retail Team Member, you will be responsible for creating an inviting shopping experience, driving sales, and building lasting relationships with customers. Responsibilities • Remove current price stickers from merchandise as directed., • Apply new price stickers so they fully cover the old pricing and are securely adhered to the price tag to prevent peeling or falling off., • Ensure each sticker is firmly pressed down to remain in place during handling and display., • Follow specific ticketing instructions provided by the Store Manager., • Maintain a clean and organized work area throughout the shift., • There could be some light lifting of boxes, team lift for anything heavier than 15 pounds, • You're able to lift at least 15lbs, • You’re passionate about people and creating those amazing experiences, • You’re honest, a strong communicator who can also listen, share ideas and get involved where needed, • You’ve got good organizational skills and attention to detail, • You’re a team player with high levels of motivation, a positive attitude and willingness to learn

Job Description Position Summary: The primary responsibility of the Coordinator of Arts Education Performances is to support and assist in the development and delivery of high-quality in-person Arts Education Performances. This position will work in direct support of the Senior Manager, Programming & Performances, and in collaboration with all members of the Arts Education team to effectively support the implementation of the Arts Education performances with a concentration on, but not limited to, student performances, SchoolTime sales and logistics, and client events. Essential Duties and Responsibilities: • Subject to the policies and management direction established by the Vice President of Arts Education, the duties of the Coordinator, Arts Education Performances shall include, but are not limited to:, • Coordinate SchoolTime performance series reservations, including all Salesforce database management, invoicing, and general correspondence to ensure a smooth customer service experience for schools and districts., • In partnership with the Senior Manager, Programming and Performances, serve as AED liaison with Guest Services staff and managers during SchoolTime Performances. This includes confirming school reservations, providing ticketing information to the Guest Services Team, greeting all schools on the day of performance, and working with the team to troubleshoot potential issues., • Assist with the creation of the Teacher Resource Guide with the Creative Practice team, including participating in curriculum writer interviews and meetings, managing communication logistics regarding deadlines, proofreading, and guide dissemination., • Assist with the creation of four installation projects aligned with the SchoolTime season to encourage further engagement by K-12 audiences prior to or following the performance experience., • Maintain Artsvision calendaring database and event document generation for smaller events and internal meetings., • In collaboration with the Manager of Sales & Outreach, organize and archive media recordings for all student shares, including some light video editing work., • Advance and execute smaller Arts Ed recitals and select virtual events with direction from the Senior Manager, Programming, and Performances., • Assist Senior Manager, Programming and Performances in the preparation and execution of large-scale culminating events, including but not limited to tracking RSVPs, expenses, technical needs, deadlines, and Salesforce data., • As needed, manage hospitality for Performances and AED events in conjunction with the supervisor., • Create and generate letters of agreement for all Performance area events, including the Artist Development Program, Masterclasses, and other events as assigned., • Reconciling and submitting weekly payroll for all Performance area events., • Participate in departmental activities, conferences, and conventions with the Manager, Outreach, and Sales on an as-needed basis. ● Minimum 3 years of working experience in Theater, a related field, or transferable work experience (arts education, applied theater, theater for young audiences, theater management, etc.) ● BA or BFA in the Arts and/or in hospitality, communications, public relations, arts education, or commensurate experience. ● Must have strong organizational skills with attention to detail ● Ability to work in a fast-paced setting and team environment ● Ability to manage multiple tasks and demonstrate grace under pressure ● Strong interpersonal skills and successful experience working and interacting with diverse populations of students, faculty, and staff ● Strong computer skills and strong working knowledge of Microsoft Office and Google Docs ● Present a professional demeanor that appropriately represents the mission and values of NJPAC. ● Must pass a pre-employment background investigation, including but not limited to employment history and criminal background check Preferred Qualifications ● Background in Theater Management, Stage Management, or Company Management ● Experience with Salesforce, and/or Arts Vision ● Experience and/or coursework in the performing arts, including music, theater, dance, and/or other arts-related field. ● Spanish or Portuguese fluency a plus

Job Description Happier Job Description: Music & Culture Coordinator – Admin Position Overview The Music & Culture Coordinator – Admin provides critical administrative and operational support to the Music & Culture team, helping to ensure the successful execution of programming across all venues. This role supports contracts, budgeting, ticketing, and artist payments while coordinating closely with internal teams and external partners to keep the department organized and on track. Key Responsibilities ● Manage contracting processes and maintain contract tracking systems ● Create, track, and reconcile event budgets and P&Ls ● Process artist payments and coordinate with finance and accounting ● Maintain accurate BEO (Banquet Event Order) calendars and event info across platforms ● Maintain internal calendars for key programming and financial dates ● Liaise with artist teams on logistics including travel, hospitality, and deliverables ● Organize documentation for work permits, visas, and tax requirements ● Support Music & Culture events onsite and coordinate wrap reports post-show Collaboration Touchpoints ● Weekly meetings with the Music & Culture Director ● Direct collaboration with: ○ Finance Team: Payments, coding, and reconciliation ○ Production Team: Technical rider needs and advancing ○ Operations Team: Event scheduling and cross-functional support Tools You'll Use ● TripleSeat – BEO and event coordination ● Prism – Booking holds, artist tracking ● Sage – Budgeting and financial reconciliation ● Monday.com – Administrative task tracking ● Google Workspace – Documentation and communications Qualifications ● 3+ years experience in music/event production or venue operations ● Deep organizational skills and strong attention to detail ● Familiarity with contracting, artist payments, and box office systems ● Excellent communication skills and team collaboration ● Proficiency in Google Workspace, TripleSeat, Prism, Monday.com Role Success Indicators (30-60-90 Day Goals) ● Accurately manage budgets, contracts, and settlements for multiple events ● Deliver timely artist payments and maintain finance alignment ● Confidently manage advancing tasks and production communications This role is ideal for someone who thrives in detail-heavy, high-energy environments and enjoys supporting creative work through excellent organization and clear systems

Candidates must be located in the NY Tri-State area within one of the following states: Connecticut, New Jersey, New York. This position will help bring new clients on board and implement new client installations, including hardware such as printers, scanners, and payment terminals. We do not discri

The Service Desk unit operates as a central service desk for vendors, agencies, and the community, responding to incoming inquiries - through our ticketing system - related to MOCS systems as well as procurement and contracting processes, while providing support for screening and onboarding vendors

Design, implement, and maintain efficient legal workflows and processes, including the management of the legal department's ticketing system to streamline requests and intake. Create and maintain centralized legal knowledge bases, standardized templates, and playbooks to ensure consistent and effici

Provide outstanding customer support through various channels including email, chat, and social media, ensuring timely and effective resolution of user inquiries. Proficiency with CRM systems and support ticketing tools. Customer Support - Product & Technical (Full-Time).

Our client is redefining ticketing for the digital age - empowering performing arts venues and live entertainment organizations with intuitive, mobile-first platforms that drive smarter decisions and seamless guest experiences.Partner with executive leadership to develop and execute financial strate

Shotgun is building the operating system for live music.We empower event organizers, venues, promoters, festivals, and artists to grow their communities, monetize their creativity, and shape culture with tools that make ticketing effortless and distribution powerful.From 2020 to 2024, Shotgun grew

On The Stage (OTS) is seeking a strategic and results-driven Customer Marketing Manager to significantly drive customer engagement, product adoption, upsell opportunities, and brand advocacy within our performing arts ticketing platform. Drive Renewals and Upgrades: Develop and execute campaigns des

Job Opportunity At Live Nation Entertainment.Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 mil

About the Direct Issuance Team: Direct Issuance is building the future of event ticketing at StubHub one where venues, promoters, and teams can seamlessly access millions of fans through StubHub's distribution. To scale the reach and reliability of our inventory platform, we're hiring a Senior Prod

The Service Desk unit operates as a central service desk for vendors, agencies, and the community, responding to incoming inquiries through our ticketing system related to MOCS systems as well as procurement and contracting processes, while providing support for screening and onboarding vendors to t

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.Redefine the future of live entertainment tech - and the Performing Arts.Welcome to vivenu, the global leader in event ticketing tec

To provide technical support for installed equipment pertaining to hardware and software functionalities. Provide frontline technical support to end-users via phone, email, and ticketing system. The candidate needs to have strong technical communication skills to lead investigations with engineers o

The Service Desk unit operates as a central service desk for vendors, agencies, and the community, responding to incoming inquiries - through our ticketing system - related to MOCS systems as well as procurement and contracting processes, while providing support for screening and onboarding vendors

Job Opportunity At Live Nation Entertainment.Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 mil

We offer Unified APIs that provide normalized data across key software categories, including accounting, HRIS, ATS, CRM, file storage, and ticketing. Ability to thrive in a fast-paced environment: You’re hungry for rapid growth and pioneering a new market in opposition to existing competition. As

Use ServiceNow HR Ticketing System to effectively manage all requests and communicate with HR/FA team. Certification (SHRM, Labor Relations, HR, etc). They will attend meetings with the HR/FA team, department contact, and/or Department Administrator to review the status of HR/FA transactions.

Job Description SERVICE & SUPPORT MANAGER – BANKING - FINANCE United Staffing Solutions, a leader in the staffing industry, is currently seeking an experienced Banker for a well-established bank in the New York City Area. This Service & Support Manager will be responsible for overseeing the bank’s internal service and support function. Salary: $103,400 – $120,000 depending on experience. Excellent Benefits Package. Hours: Monday-Thursday 9am-4pm, Friday 9am-6pm, flexibility required if needed to work on some weekends. Responsibilities for the Service & Support Manager: · Oversee companywide operational training programs · Offer coaching, motivation and skill development to staff · Work with Operations, IT, Compliance, and other departments to resolve issues, implement improvements · Lead and manage the service and support team · Provide cross-functional support to other areas of the bank and department · Perform annual performance reviews · Assure adherence to bank policies and procedures Requirements for the Service & Support Manager: · Bachelor’s Degree or equivalent in Business, Finance, or related field · Minimum of 5 years of experience in retail banking, banking operations or call center · Minimum of 2 years of experience in a supervisory or leadership role · Occasional travel to other locations as needed · Excellent leadership, coaching, and interpersonal skills · Proficiency in MS Office Suite, core banking systems, and case management/ticketing systems · Knowledge of retail bank products, services, and related operating procedures · Familiarity with banking regulations, and compliance requirements · Excellent verbal and written communication skills · Must be able to supply 3 employment references Company DescriptionAt United Staffing Solutions: We match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are: Our core values include: The values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.At United Staffing Solutions:\r\n\r\nWe match consultants with rewarding careers where they can fully utilize their specialized talent to not only thrive but to also advance their skills. Every match we make is based on our working principles that guide our team, allowing us to deliver results for both client and consultant time after time. They are:\r\n\r\nOur core values include:\r\n\r\nThe values we share serve as a compass for everyone at USS, guiding our behavior and representing the foundation of our culture. Our continuing success, our ability to achieve our mission, and our reputation for integrity, service, and professionalism are based on them.

Job DescriptionDescription: About Guideline At Guideline, we’re defining the future of advertising. By harnessing data transparency and advanced tools, we empower marketers to make smarter, faster, and more profitable decisions. We work with the world’s top brands, agencies, and media owners to transform media buying and selling into a more intelligent, efficient experience. Product Support Lead This role will engage with the support team for our Media and Data SaaS platforms, ensuring customers receive timely, effective, and high-quality support. This is a non-managerial role that is senior in nature and will be a knowledge and thought leader to the overall team. This person will be a point of support for the team, and will also serve as a bridge between customers, engineering, and product teams. This role will play a key part in driving customer satisfaction, retention, and operational excellence. In this role, you’ll combine your deep media planning expertise with strong problem-solving and communication skills to guide customers through challenges, optimize their workflows, and ensure their success. You’ll thrive in a fast-paced, client-facing environment, working independently to identify solutions, present clear recommendations, and contribute to process improvements. This is an exciting opportunity for someone who enjoys both the strategic side of media planning and the hands-on problem-solving of customer support, with room to grow into leadership and knowledge-sharing responsibilities. Key Responsibilities • Team Leadership, • Mentor other product support specialists and technical analysts., • Monitor performance metrics, SLAs, procedures, and escalations., • Foster a customer-first culture within the support team., • Customer Support Operations, • Oversee and assist in day-to-day support operations, ensuring fast response and resolution times., • Manage ticketing systems, knowledge bases, and self-service resources., • Ensure customer issues are tracked, prioritized, and communicated effectively., • Provide customer consultation on best practices., • Cross-Functional Collaboration, • Partner with product and engineering teams to escalate and resolve complex issues., • Provide feedback from customers to inform product enhancements and roadmap decisions., • Partner with the product team for implementation of new features and assist with testing as needed., • Collaborate with Customer Success to ensure relationship continuity and consistent messaging., • Process Improvement & Strategy, • Suggest and assist in implementing best practices in SaaS product support and customer experience., • Develop and refine workflows for incident management, root cause analysis, and reporting., • Introduce proactive support initiatives to reduce ticket volume and improve user adoption., • Reporting & Analytics, • Use analytical and mathematical intelligence to formulate product calculations., • Analyze customer requests for detail to ensure thorough solutions. Benefits: Guideline offers full- time employees a comprehensive benefits package based on location. Some benefits may include, but are not limited to: • Medical, Dental, Vision, Health Savings Account, Flexible Spending Account, • STD, Life, LTD and AD&D, • 401(k) with a company match program, • Unlimited Paid Time Off (PTO), • Paid Parental Leave, • Commuter Benefits, • Employee Recognition Program, • Minimum 5 years of client-facing experience at an advertising or media agency, with hands-on expertise in media planning across multiple channels (digital & offline, national & local)., • Strong problem-solving skills, with the ability to troubleshoot unexpected errors and behaviors in software applications., • Comfort with basic algebra and data-driven reasoning., • Excellent written communication skills in English, with professional tone, customer-friendly style, and attention to grammar and spelling., • Strong reading comprehension to accurately interpret and translate customer needs into actionable solutions., • Highly organized, methodical, and detail-oriented with the ability to prioritize time-sensitive customer issues in a fast-paced environment., • Independently motivated and goal-oriented, able to take initiative on new projects without extensive direction., • Confident in presenting clear, well-constructed points of view (POVs) to both internal teams and external clients., • Proficiency with Microsoft Excel., • Ability and willingness to use AI to optimize both the client experience as well as internal needs., • Ability to work flexible hours (PST coverage) and occasional weekend coverage Preferred Skills That Would Set You Apart • Experience optimizing, creating, or documenting processes for customer support or operational workflows., • Knowledge sharing or training experience (formal teaching background a plus)., • Previous people management experience (direct report oversight)., • Multilingual proficiency, especially Spanish., • Prior customer support experience, ideally with SaaS or advertising/media-related applications., • Familiarity with our advertising media planning application or similar platforms., • Agency industry knowledge and or experience.

Job Description Overview Half the world still lacks access to essential health services, and even in the most advanced systems, outcomes remain uneven while clinicians face mounting pressure. Every inefficiency and preventable error represents a chance to do better: to save lives, restore time to clinicians, and rebuild trust in healthcare. Medical knowledge is doubling every few months, but the supply of expertise cannot keep pace. At Corti, we believe the only scalable way to solve this is to expand access to medical expertise through specialized AI infrastructure. By embedding our platform into the applications and workflows that clinicians and patients rely on, we help eliminate unnecessary administration, prevent diagnostic mistakes, and make healthcare more affordable, accessible, and ultimately more human again. There is no quality healthcare without a quality dialogue and now, no reliable AI without a robust platform. We need you to help us build both. Why Corti? Corti is becoming the premier infrastructure company for healthcare AI. Unlike general purpose players on the market, our models are trained on real-world healthcare data and delivered through modular, accurate and compliant APIs that developers, innovators, and product teams access easily - and most importantly, trust. We focus on the foundation - serving the builders who are reshaping healthcare. From startups rethinking patient flows to enterprises modernizing legacy systems, Corti provides the safe, reliable intelligence they need to innovate at scale. We thrive on the toughest challenges, from making clinical reasoning more reliable to designing infrastructure that meets the highest global standards for safety and trust. If you’re excited by developer-first design, clinical-grade reliability, and shaping the foundation of healthcare’s future - then Corti is the place for you. The Role We’re already expanding our brand-new Activation Team to transform technical potential into clinical impact—faster. Our mission: accelerate technical activation, remove friction, and spark long-term engagement. As a Developer Relations Engineer, you’ll sit at the crossroads of product, engineering, and customer success. You’ll be the catalyst that transforms new signups into thriving, long-term users of our healthcare API infrastructure. Think of yourself as the bridge between first impressions and enduring value—making sure every customer, whether technical or non-technical, gets started with confidence, efficiency, and impact. This role is at the heart of Corti’s customer journey: you’ll build trust, grow utilization, and uncover opportunities that shape the future of healthcare AI. What you’ll be doing * Drive technical onboarding: Own the customer journey from day one, ensuring seamless integration of our API platform and unlocking maximum value for both named accounts as well as users that sign up through our Product Led Growth funnel. * Be the trusted technical partner: Act as the primary point of contact, proactively troubleshoot issues, and collaborate with internal teams to resolve complex API challenges. * Keep the system healthy: Monitor day-to-day activity in our ticketing system, spotting issues before they become blockers. * Strengthen relationships: Drive customer and partner success through discovery calls, strategic support, and technical growth planning * Build knowledge at scale: Create and maintain documentation, guides, and resources that empower customers to solve problems independently. * Drive product adoption: Promote healthy usage and identify opportunities where customers could benefit from expanded services or solutions. * Fuel go-to-market success: Partner with GTM teams to strengthen technical relationships, set realistic expectations, and foster excitement. * Collaborate cross-functionally: Work daily with Product, Engineering, and GTM teams to ensure customer needs translate into product evolution. What you bring * Experience that counts: 3+ years in technical customer success, support, or similar roles—ideally in API or SaaS environments. * Language skills: Fluency in English and another language would be beneficial (e.g. German, French, Spanish etc.) * Technical fluency: Skilled at troubleshooting, with proficiency in at least one programming language (e.g. Python, JavaScript) and a strong understanding of RESTful APIs. * Clear communicator: Able to break down complex technical concepts for both engineers and non-technical stakeholders. * Curious problem-solver: Eager to tackle challenges, remove roadblocks, and learn continuously. * Adaptability: Thrives in ambiguity, comfortable in fast-paced, evolving environments. * Bonus points: A passion for AI, customer experience, and healthcare innovation. Life at Corti * You will be reporting to VP of Customer Experience * The position is full-time and starts as soon as possible. * Offices in New York, Copenhagen and London * Equipment provided by Corti * Hybrid working Ready to dive into the world of Corti? Hit that 'Apply' button, and let's start working together on reshaping the dialogue in healthcare, making a real difference for millions of patient outcomes around the world. 🤝 Bringing in top talent from all backgrounds is crucial in our pursuit to improve the world of healthcare. We encourage applications from all people and do not discriminate based on race, religion, national origin, gender, sexual orientation, age, and/or disability status. At Corti, experience comes in many forms, and we’re passionate about creating teams with a multitude of perspectives! If you believe your experience is close to what we’re looking for but not an exact match, we still hope you’ll consider applying!

Job Description Our well established, New York City healthcare client is expanding its IT team and is looking for a talented Infosec Technical Architect. This is a direct-hire role with our client and includes a very competitive compensation package along with a benefit program that focuses on the employee well-being. Voted as one of the Best Places to work in IT, these is where you want to be. The chosen candidate will be able to work REMOTELY for the most part but there could be an occasional need to be on-site so they will need to be within a commutable distance to Manhattan. While local candidates are preferred, if you are a great match and have always wanted to live in NYC, let's discuss what is possible. Ideal candidates will be located in NY, CT or PA. My client is looking for a Subject Matter Expert (SME) in Credential or Badge Integration to lead the planning, design, and implementation of secure and scalable ID badge solutions across my clients organization. This role requires deep expertise in identity and access management (IAM), physical security systems, and integration of ID badges with various software and hardware platforms, including access control, HRIS systems, and directory services (e.g., Active Directory). Essential Job Duties: • Act as the lead expert on all matters related to ID badge systems and integration with enterprise systems., • Design and implement secure ID badge issuance workflows, including user onboarding/offboarding., • Integrate ID badges with access control systems (e.g., Lenel, HID, Genetec), HR systems, and identity directories., • Collaborate with cross-functional teams (IT, Security, HR, Facilities) to understand integration needs and ensure end-to-end solutions., • Provide technical guidance and subject matter expertise throughout project lifecycles., • May serve as a Subject Matter Expert and is responsible for design/implementing/ management/maintenance of Web and mobile technologies solutions using web application servers and the operating systems they run on., • May lead the assessment, development, and implementation of evolving mobile strategy and architecture including mobile application management solutions, middleware, databases, and client-side frameworks and applications that encompass native and hybrid mobile applications. Should have as many of the following as possible. • Bachelor's degree in Computer Science/related discipline or related work experience 6-8 years, • 6-8 years of related work experience around Credential or Badge Integration To get a special look you will have... • Major in Computer Science or related discipline, • Experience in secure credential management and public key infrastructure (PKI)., • Background in environments with high security requirements (e.g., government, healthcare, data centers)., • Proven experience (5+ years) in ID badge system implementation and integration., • Strong knowledge of physical access control systems and identity lifecycle management., • Strong understanding of badge technologies (e.g., RFID, smart cards, NFC, QR codes)., • Experience with directory services (e.g., LDAP, Active Directory, Azure AD)., • Experience integrating with HRIS and ticketing systems (e.g., Workday, ServiceNow)., • Familiarity with security compliance standards (e.g., HIPAA, ISO 27001, SOC 2, NIST).

Job Description The Senior Coordinator is responsible for data input, data hygiene, analysis, and reporting for all components of Film at Lincoln Center’s database, Tessitura, that relate to donors and fundraising. This individual will play an integral role in the donor engagement strategy at FLC by helping to identify and track data to inform effective donor outreach and programs. They will compile reports to evaluate success and develop best practices for optimal donor engagement. This individual will also support the day-to-day functions of the donor engagement team by tracking project status and deliverables. Primary Duties: Data Collection & Input * Manage department functions in donor database: * Input donor data * Review, clean, and organize donor records and corresponding data * Pull data for list creation, as needed * Process, track and report memberships and financial contributions in database * Collaborate with Finance team to reconcile and update financial trackers * Process quarterly payments for members * Send tax acknowledgements and thank you letters to donors * Reconcile weekly memberships and send welcome letters, digital membership cards and tax acknowledgements * Collaborate with Systems Team on database validation, testing and implementation of new functionality and provide training / technical assistance to other members of the team Data Analysis and Strategic Reporting * Collaborate with team to identify donor engagement Key Performance Indicators (KPIs) * Develop process / documents for tracking and reporting KPIs * Create and regularly maintain reports, including authentication of results * Collaborate with team to analyze results and apply learnings to future planning initiatives * Generate ad-hoc reports * Independently research, learn, and implement new data collection ideas / reports Project Management * Manage and update workback schedules and follow-up with stakeholders to ensure deadlines are met * Organize meetings and produce follow-up notes / next steps * Assist with preparation of documents and presentations required for internal meetings * Develop and maintain documentation of learned skills and processes for future reference and training purposes * Manage inventory of donor collateral (membership brochures, punch cards, etc) * Assist, as necessary, with event invite lists, managing RSVPs, inputting reserved seating or ticketing needs * Assist with check-in or other on-site needs at events (occasional evening work required) * Other duties as assigned Required Qualifications * A minimum of 3 years of professional experience tracking data * At least 2 years of experience working in Tessitura: donor records, memberships, contributions, lists, dashboards, reports * Proficiency managing and analyzing data in Excel / Google Sheets Required Skills * Strong problem-solving skills and the ability to adapt to changing program requirements * Curiosity and a passion for learning new ideas and skills * Demonstrated ability to self-teach and independently acquire new skills and knowledge * Demonstrated ability to work in a fast-paced, team environment * Exceptionally detail-oriented * Demonstrated enthusiasm for team’s work and passion for film/the arts * Excellent written and verbal communication skills * Ability to engage confidently with donors and customers on the phone and in-person This position is represented by UAW 2110. Please submit a resume and short cover letter by October 31st. The process will include one virtual interview, one in-person interview, and a short performance test.

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role The Automation and Personalization Lead will define and drive the strategy for marketing automation and applied machine learning at Gametime. Focused on CRM and SEM channels, this cross-functional role will partner with marketing, analytics, and engineering to develop and deploy ML-powered systems that improve targeting, enable personalization, and increase efficiency across campaigns. You will work across the entire lifecycle of ML application—from strategy and ideation through to model deployment and measurement. Your work will shape how fans are engaged, retained, and reactivated through intelligent, automated, and highly personalized marketing. Key Responsibilities • Partner with CRM and paid marketing teams to identify opportunities for automation, advanced audience segmentation, and predictive targeting., • Design and implement machine learning models to support marketing use cases including churn prevention, LTV forecasting, and event affinity scoring., • Enable personalization at scale through dynamic content optimization, send-time optimization, and cross-channel orchestration., • Drive SEM innovation by operationalizing ML-based bidding, keyword optimization, and creative testing strategies., • Lead adoption of advanced automation capabilities across ad platforms including Google, Meta, and programmatic systems., • Partner with Engineering and Analytics to ensure the right data infrastructure, pipelines, and experimentation frameworks are in place to support automation., • Own the roadmap for ML and marketing automation, aligning it with company growth goals and marketing priorities., • Serve as the primary bridge between marketing stakeholders and technical teams, ensuring solutions are business-relevant and measurable., • Champion best practices in experimentation, incrementality measurement, and performance monitoring for ML models. Key Competencies • Deep understanding of applied machine learning and its application in real-world marketing scenarios., • Experience working cross-functionally across Marketing, Analytics, and Engineering teams., • Strong program and project management skills; able to lead end-to-end initiatives and deliver results., • Comfortable navigating ambiguity and building new capabilities from the ground up., • Exceptional communication and stakeholder management skills., • Analytical mindset with a strong grasp of experimentation, testing, and measurement methodologies., • Passion for building smarter, more relevant customer experiences through data and technology. Requirements • 6+ years of experience in data science, marketing technology, or performance marketing roles., • 2+ years in a lead or strategic capacity, managing cross-functional initiatives., • Proven success deploying ML or automation in CRM, paid media, or personalization use cases., • Hands-on experience with ad platforms (Google Ads, Meta, programmatic) and CRM/marketing automation tools (e.g., Braze, Iterable, Salesforce Marketing Cloud)., • Experience building and deploying machine learning systems in production environments., • Strong understanding of marketing KPIs, campaign structure, and customer lifecycle strategy. Nice to Haves • Experience with experimentation platforms (e.g., Google Ads Experiments) and causal inference methods., • Familiarity with app-based attribution, SKAN, and incrementality measurement., • Background in ticketing, marketplaces, e-commerce, or other high-frequency transactional industries., • Familiarity with marketing cloud technologies, data infrastructure, or feature store design. Why Gametime This role is a rare opportunity to drive innovation at the intersection of marketing and machine learning. You'll own the roadmap for automation and personalization across two of Gametime's most critical marketing channels. With full visibility into the impact of your work—from model performance to revenue outcomes—you'll help shape the future of growth at Gametime. If you're excited by high-leverage problems, real-world ML application, and measurable business impact, this is your role. What We can Offer: • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company off-sites and meet-ups, • Wellness programs

Job Description JOB DESCRIPTION POSITION/LEVEL: Senior Manager of Technology FLSA STATUS: Exempt DEPT/OFFICE: One Times Square, Technology/IT DATE: September 2025 REPORTS TO: Vice President, Technology and Business Systems A revolutionary multi-level immersive attraction blending next-generation technology, interactive storytelling, and state-of-the-art design to create an unforgettable experience. One Times Square will push the boundaries of innovation in hospitality and entertainment. About Jamestown Jamestown is a design-focused, vertically integrated real estate investment manager and service provider with over 40 years of experience and a mission to create places that inspire. Since its founding in 1983, Jamestown has executed transactions exceeding $40 billion. As of September 30, 2024, Jamestown has assets under management of $13.7 billion and a portfolio spanning key markets throughout the U.S., Latin America, and Europe. Jamestown employs more than 650 people worldwide with 12 global offices, including headquarters in Atlanta and Cologne. Current and previous projects include One Times Square and Chelsea Market in New York, Industry City in Brooklyn, Ponce City Market in Atlanta, Ghirardelli Square in San Francisco, the Innovation and Design Buildings in Boston and Lisbon, and Groot Handelsgebouw in Rotterdam. For more information, visit . About One Times Square One Times Square is a 26-story building located at the intersection of 42nd Street, Seventh Avenue, and Broadway in the heart of Times Square. Originally built as the headquarters for the New York Times at the turn of the 20th century, the building is being reimagined as a modern-day destination for entertainment, technology, and art by Jamestown, known globally for Chelsea Market in New York, Ponce City Market in Atlanta, and Ghirardelli Square in San Francisco. The building has been the focal point for the iconic Times Square New Year’s Eve Ball Drop Celebration since 1907 and continues to play a central role in the world’s New Year’s Eve traditions. For more information, visit Position OverviewThe Senior Manager of Technology will play a critical role in supporting the VP of Technology in delivering a world-class, technology-driven experience at One Times Square. This role will focus on overseeing day-to-day technology operations, managing systems integrations, supporting ticketing platforms, and ensuring the seamless performance of AV, signage, and critical business systems. The ideal candidate is a hands-on, solutions-oriented leader who excels at managing teams, collaborating across departments, and ensuring operational excellence in a fast-paced environment. Key ResponsibilitiesTechnology Operations & Infrastructure • Manage the ongoing maintenance, optimization, and secure operation of IT infrastructure, networks, and riser systems in the building., • Oversee network troubleshooting, hardware issues, and server uptime to ensure smooth day-to-day operations., • Collaborate with vendors and service providers to ensure high-performance internet service (ISP) and network reliability., • Support AV equipment, digital signage, and immersive technology deployments, ensuring these systems perform flawlessly for internal operations and external visitors. Ticketing, Guest Access, & System Reliability, • Provide hands-on technical expertise for ticketing systems, including integration with CRM, point-of-sale (POS) systems, and third-party platforms., • Work closely with stakeholders to streamline ticketing operations, including online and on-site purchases, reconciliations, and fraud prevention strategies., • Lead efforts to optimize operational workflows for guest admissions, aligning processes with business goals and revenue streams., • Ensure uptime and performance for transactional systems, coordinating with vendors as needed for technical escalations. Business Intelligence, Applications & Systems Integration, • Assist in managing the integration and ongoing maintenance of enterprise systems, including CRM, ERP, and other business applications., • Support the development of dashboards, reporting tools, and analytics frameworks, delivering actionable insights to department leaders., • Work with cross-functional teams to identify system inefficiencies and recommend data-driven technology solutions., • Partner with the VP of Technology on implementing new business processes and tools to improve interdepartmental collaboration. Team & Vendor Management, • Lead a team of IT specialists, contractors, and vendors to ensure exceptional service delivery and innovation., • Act as the primary point of contact for third-party technology vendors, holding them accountable for service level agreements (SLAs). Strategic Collaboration • Partner with the VP of Technology and leadership to execute the organization’s digital innovation roadmap, contributing fresh ideas to enhance operational efficiency and guest experiences., • Provide feedback and support for long-term strategic technology initiatives, helping bridge the gap between technical execution and business vision., • Stay informed of emerging technology trends in the attractions, entertainment, or hospitality industry, recommending innovative solutions to ensure One Times Square remains an industry leader. Qualifications • Bachelor's degree in information technology, computer science, engineering, or a related field preferred (relevant work experience may substitute for formal education)., • 7+ years experience in IT or technology operations, ideally within attractions, entertainment, or hospitality environments., • Strong background in managing AV systems, ticketing platforms, networks, and business-critical applications., • Hands-on experience with CRM, ERP, business intelligence tools, and advanced reporting., • Knowledge of cyber and data security protocols, infrastructure deployments, and system integration best practices., • Experience supporting digital signage, AV/interactive technology, firewall management, and building network management., • Familiarity with high-traffic transactional systems and fraud prevention., • Proven ability to lead operational teams and vendors while managing multiple ongoing technical initiatives., • Strong troubleshooting skills, process-driven mindset, and a quick learner who thrives in a dynamic environment., • Ability to work flexible hours, including nights, weekends, and holidays, as required.

Job Description JOB SUMMARY: CFSB is a full-service payments, lending and banking provider that delivers global financial services through a personal approach. CFSB is seeking a Senior Tier 1 Support Specialist to be responsible for supporting the end users and executive leaders on hardware, software, and network-related problems, answering any questions, onboarding/offboarding of personnel and providing break-fix resolutions for all bank staff. The Senior Tier 1 Support Specialist will also assist with the mentoring and leadership of the Tier 1 team. The expectation is that the Tier 1 Support Specialists will troubleshoot beyond the PC, including troubleshooting servers, network devices, cloud systems and Apple computers. The successful Senior Tier 1 Support Specialist will be able to prioritize multiple requests, be organized, have strong communication skills, work with all levels of management, ensure that support tickets are resolved promptly, provide metrics for all things related to the Tier 1 Support team and participate in the routine after-hours support rotation. Responsibilities: The Senior Tier 1 Support Specialist will work closely with the other staff members under the IT Manager’s direction along with other members within the IT department on the following responsibilities including, but not limited to: • Be able to work in a fast-paced environment., • Ability to organize, prioritize, and meet established deadlines., • Ensure all requests are resolved promptly and with high-quality results., • Assist users over the phone, in-person, and remotely using multiple platforms., • Provide desk-side support for all levels of staff., • Administration of Active Directory, Azure, SharePoint, Zoom, Exchange, Office365, Computing endpoints, virtualization platforms, email filter, phone systems, mobile devices, and other IT-related software., • Understanding of virtual desktop environments and remote desktop technology., • Configure, deploy and relocate desktops, laptops, printers, and any other related devices., • Knowledge of video conference systems, cell phones, smartphones, iOS, iPadOS, Android, and other standard hardware devices and software., • Collaborate with team members regarding resolutions to various users within the CFSB environment., • Troubleshoot problems ranging from server and application to network and PC issues., • Handle escalations from phone calls, emails, or monitored alerts., • Utilize experience and knowledge to assess issues and provide solutions for matters presented., • Assist with the triage of alerts and tickets to other technical teams., • Take ownership of tickets and customer interactions., • Document resolutions, update outdated procedures and assist with process improvements., • Engage in continued certification training to improve skillset., • Escalate issues to other teams where required to help with the remediation of user issues., • Report/lead critical incidents or problems that become too complex for self-resolution. • Correlate and provide necessary metrics of the performance of the Tier 1 team. • Occasional local travel to our Branch office located in Woodhaven, Queens. • Must be flexible to work various shifts, including holidays, weekends, and participate in the On-call rotation with the IT team as needed Knowledge, Skills, and Abilities: • Minimum 4 years’ experience in administering/supporting any of the following:, • LAN/WAN environments, • Experience with PSA and RMM Tools, • Network Operations Center, • Help desk or relevant IT Support role, • Microsoft Windows 10/11 • Apple OS-X and Apple management tools • Microsoft Windows Server 2012/2016/2019 and Active Directory, • Experience and proficiency in troubleshooting Office 365 Suite and Azure Intune, • Moderate to advance understanding of protocols such as DNS, DHCP, TCP/IP, Kerberos, SSL • Experience with scripting SDLC best practices, PowerShell/Python is a huge plus. • Knowledge of backup technologies, • Knowledge of security best practices and policies, • Ensure that all support requests are resolved within established service level agreements (SLAs), • Experience in the set-up, configuration, and use of computer hardware, software, and networks, • Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language, • Self-motivated and willing to learn, as well as continually find the solution, • Demonstrated written communication skills to create helpful support logs and documentation, • Have a positive attitude, empathy, and high energy, • Ability to take the initiative and adapt. Education, Training, and Experience: • Associate’s degree preferred. Relevant and significant industry experience may provide a substitute for the education requirement., • Minimum of 7+ years of experience in a technical support role, with experience in a Tier 1/2 support or Executive support role preferred., • The use of ticketing systems such as FreshService / FreshDesk; having experience with this system is a plus. Any certifications in the following is a huge plus: • Microsoft Certifications • Apple Certifications • Cisco Certified Network Associate (CCNA), • CompTIA Network + Security + Salary: $90,000 - $100,000 / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients though a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.

Job Description StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we're here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world. At StubHub, we're not just selling tickets; we're elevating the entire live event experience. Whether it's a user's first concert or their hundredth festival, StubHub is there from the discovery to the encore. Fans and promoters alike turn to us for the safest, most convenient ticketing service, and our engineers make it all happen.Why We Need YouImagine a world where attending any live event is just a click away—a world where the excitement starts not at the gate, but the moment they decide to go. That world is built by you. Without your skills, without your dedication to enhancing the user journey through innovation and technology, the magic fades. You are the architect of dreams for millions of fans. Without you, there's no journey to begin.Location: Hybrid (3 days in office/2 days remote) – New York, NY or Santa Monica, CA About the team:Operations is the group of teams that are responsible for the post-purchase customer journey for fans, and is comprised of three sub-teams: Customer Success Technology, Fulfillment, and Supply Quality. Our Customer Success Technology division is dedicated to ensuring the best post-purchase experiences for every ticket transaction, building tools and resources for both fans and support agents. Fulfillment Operation's mission is to make sure our customers get valid tickets to the events, building all of the systems that ensure we have zero breakage across the ticket fulfillment process. And finally, Supply Quality ensures that we are providing fans with the best inventory possible for every event across the globe. We are customer obsessed and experiment a lot to constantly find ways to improve consumer experience. We work hard on backing every order with our technology, so people can buy and sell tickets with confidence. Every engineer in our organization is an owner to drive innovation from ideation to delivery. We celebrate every success and build a safe environment for the engineers to grow. What You'll Do • Craft the technological backbone of our marketplace, engineering seamless experiences that connect people with their passions. Your role is pivotal, blending creativity with technology to forge connections that last a lifetime., • Develop cutting-edge software solutions that enhance the scalability and functionality of our global ticketing platform., • Leverage your deep understanding of software architecture to predict user needs before they even feel them., • Collaborate across teams to pioneer new features and services that redefine how people attend live events., • You have at least 5-7 years of professional experience in software development across multiple programming languages such as C#, Java, Python, or Go., • Your expertise extends to designing and implementing robust, mission-critical systems., • Experience designing and developing solutions to complex problems with significant business impact, • Proven ability to learn other coding languages, platforms, frameworks, and tools, • You have done non-trivial work with large language models (LLMs) or chatbots., • You've engaged with real-time ticketing systems or similar e-commerce platforms., • You have a knack for user-centric design thinking, always aiming to enhance customer satisfaction., • You thrive in dynamic, fast-paced environments and are excited by the challenge of solving complex problems., • You have a passion for live events, whether music, sports, theater, or anything in between.What We Offer:, • Accelerated Growth Environment: An environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale., • Top Tier Compensation Package: Competitive base, equity, and upside that tracks with your impact., • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.

Job DescriptionOur mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Associate Director, People Operations & Systems, the People Operations Coordinator (Temporary Part Time) plays a critical role in ensuring a positive employee experience by supporting important People team processes including onboarding and offboarding. You'll collaborate across teams to maintain high standards of data integrity in our systems and to provide timely support to employees. This is a temporary, part-time position that is fully remote with no expectations for travel. This role will require working hours M-F and a more detailed schedule will be discussed during the interview process. What you'll do: • Manage onboarding and offboarding logistics to create seamless transitions for new hires and departing employees, • Process employee transactions and data updates within the HRIS, • Provide support to employees through our internal ticketing system, • Update and maintain internal knowledge bases and SOPs, • Deliver timely employee support within defined SLAs, • Maintain a high level of accuracy in employee lifecycle transactions, • Contribute to self-service initiatives to reduce tickets logged, • Undergraduate degree in Human Resources, Business Administration, or related field, • Previous experience in HR or People Operations, preferably in a fast-paced environment (including internships), • Previous experience working with an HRIS (preferred but not required), • Excellent organization skills and attention to detail, • Demonstrated ability to handle confidential information with a high degree of professionalism, • Problem-solving mindset and comfort with ambiguity Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Job DescriptionCompany Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldly grow the lifestyle brands and experiences that define it. In addition to Equinox, our other brands, SoulCycle and Equinox Hotels are all recognized for inspiring and motivating members and employees to maximize life. Our portfolio of brands is recognized globally with locations within every major city across the United States in addition to London, Toronto, and Vancouver. OUR CODE: We are passionate about high performance living and we practice what we preach – investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don’t settle for the status quo. We sweat the details. We never accept less than 110% to help each other deliver the Equinox experience and enable our members to get great results. We are obsessed with what’s new, what’s now, what’s next. Never following, always leading, and living ahead of the moment in fashion, culture, and consumer behavior. We aren’t just a company; we’re a community vested in each other’s success. We value humility and a team approach at every level of the company. If you are a high performing individual who is passionate about winning and inspiring others then we are excited to discuss career opportunities with you. Job Description Equinox is seeking a Data Analytics Manager Consultant to join our Data Insights team. As a manager, you will be working closely with the business and broader technology groups on various analytic initiatives. You will also have significant exposure to modern data processing and analytic tools. There is also an opportunity for this position to become full time after 3 - 5 months. RESPONSIBILITIES • Provide data reporting functions to the business and technical community using SQL querying, • Liaise with business and technology partners to build insightful analytical solutions, • Troubleshoot data discrepancies; resolve and articulate them, • Identify areas where operational efficiency can be improved through enhanced automation; implement those enhancements, • Contribute key ideas toward technical solutions/problemsQualifications, • You have a bachelor’s degree with a concentration in MIS / Computer Science / Engineering / Data Science, • You have expertise in SQL Server/ Redshift; 10 out of 10 SQL Ninja analytic capabilities (with 6+ Years hands on experience in SQL), • You have 6+ years working in a data team position with a strong ability to analyze data and perform root cause analysis, • You can extract information from multiple databases using complex query statements and advanced database tools, • You possess strong knowledge of working with high volume transactional data, • You can organize, analyze, and disseminate medium to large amount of information with great attention to detail and accuracy, • You have strong knowledge of analytic tools like Business Objects and Power BI, • You have exposure to Data Warehouse principles and basic understanding of data modeling concepts and methodologies, • You have experience working with structured and semi-structured data (xml, json), • You have experience working with ticketing and project management systems (ServiceNow, Jira), • You can effectively communicate with the team, leadership, and key stakeholders, • You are comfortable creating and giving presentations, • You possess strong documentation and communication skills Additional Information AS A MEMBER OF THE EQUINOX TEAM YOU WILL RECEIVE: • We offer competitive salary, benefits, and industry leading commission opportunities for club employees, • Complimentary Club membership Equinox is an equal opportunity employer. For more information regarding our career opportunities, please visit one of our clubs or our website at All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.

Job DescriptionAbout Us:Live experiences help people cross today's digital divide and focus on what truly connects us – the here, the now, this once-in-a-lifetime moment that's bringing us together. To fulfill Gametime's mission of uniting the world through shared experiences, we make it easy for people to discover and access the live experiences that matter most.With platforms on iOS, Android, mobile web and desktop supporting more than 60,000 events across the US and Canada, we are reimagining the event ticket industry in order to move at the speed of life.The Role The Lead Product Manager, Search and Discovery is responsible for defining and executing the product strategy for how users search, navigate and discover events across our platforms. This role is crucial for our continued growth, as a key driver of both new user acquisition, nurturing and retention. The ideal candidate will have deep expertise in search, recommendation engines, and personalization with experience in large catalogue based e-Commerce businesses, to drive innovation and deliver an intuitive and powerful discovery experience for our users. The candidate will have significant experience partnering with other teams including marketing to enable an integrated user experience from the product through to nurturing and lifecycle marketing campaigns. Key Responsibilities • Develop and own the long-term vision, strategy, and roadmap for our search, discovery and landing page experiences, aligning them user needs and company goals., • Responsible for all stages of product development and delivery, including: ideation, research, business modeling, technical specifications, building, launching, measuring, optimizing and scaling. Some of the work will focus on brand new products/features and other aspects will include optimization and growth of existing products., • Lead a dedicated product team, partnering closely with engineering, data science and product design to develop the domain strategy, planning and roadmap and defining clear, actionable requirements for engineering and design teams., • Analyze user behavior and market trends to identify opportunities to improve search relevancy, event discoverability, and personalized recommendations., • Define, monitor, and analyze key performance indicators (KPIs) to measure the success of product initiatives and make data-driven decisions., • Collaboration: Work cross-functionally with engineering, design, data, research, marketing, security, legal, and other teams to build out an engaging, valuable and differentiated products., • Search and Discovery Expertise: Proven experience in catalogue based e-Commerce businesses, where you have balanced user navigation to the most relevant products, enabling personalization and increased relevancy and integration with marketing lifecycle capabilities have all been a focus., • Customer Focus: Be the advocate for our customers and understand the needs of our community to build delightful experiences., • Cross-Functional Collaboration: Exceptional ability to work with and influence diverse teams, including engineers, designers, data scientists, and business stakeholders., • Strategic Vision: Demonstrated ability to create a compelling, long-term product vision and rally a team around it., • Data-Driven Judgment: Demonstrates strong critical thinking and the ability to use quantitative and qualitative data to make sound product decisions., • Proactive Innovation: Proactive in identifying complex user pain points and developing innovative solutions that balance user needs with business objectives.Minimum Qualifications, • Education: Bachelor's degree in a relevant field such as Computer Science, Engineering, or a related discipline., • Experience: 7+ years of product management experience, with at least 3 years focused on search, discovery, or personalization in a B2C software environment.Preferred Qualifications, • Education: Master's degree in Business Administration or a related field., • Experience: Experience with machine learning applications, natural language processing (NLP), or AI-driven recommendation systems., • Other: Prior experience working in an agile development environment.Performance Metrics, • Search and Discovery Metrics: Increased user engagement, nurturing and key conversion metrics (e.g., click-through rate, search-to-purchase conversion)., • Roadmap Delivery: Successful execution and launch of key product initiatives within a set timeframe. Key Responsibilities: • Define and execute the product vision and roadmap for the event page and fan resale platform, aligning with company-wide strategic objectives., • Lead a dedicated product squad, fostering a culture of innovation and high performance., • Drive continuous optimization of the event page conversion funnel, leveraging data insights and A/B testing., • Oversee the evolution of the interactive map, ensuring a seamless and intuitive user experience for ticket selection., • Develop comprehensive strategies for fan resale, considering various payment types, cross-platform consistency, and regulatory compliance., • Collaborate closely with pricing, curation, and machine learning teams to enhance personalized recommendations and dynamic pricing strategies., • Conduct in-depth market research, competitive analysis, and user feedback sessions to identify new opportunities and inform product decisions., • Champion cross-functional alignment and communication with engineering, design, marketing, legal, and operations teams. Technical Skills: • Product Management Software Proficiency: Proficiency in product management tools (e.g., Jira, Confluence, Figma)., • Data Analysis & SQL: Ability to conduct complex data analysis and utilize SQL for data extraction and manipulation to inform product decisions., • Machine Learning Collaboration: Expertise in working effectively with machine learning engineers and data scientists to integrate ML models into product features., • Cross-functional Leadership: Ability to collaborate effectively across diverse teams and communicate with key stakeholders across product, engineering, design, and business units., • Negotiation & Conflict Resolution: Strong conflict resolution and negotiation skills, particularly in managing competing priorities and stakeholder expectations within complex projects., • Team Development & Mentorship: Demonstrated ability to mentor, coach, and develop product managers within the squad and across the broader product organization., • Strategic Vision & Execution: Ability to lead through change and drive organizational initiatives, translating broad strategic goals into actionable product roadmaps and successful execution., • Critical Thinking & Complex Problem Solving: Demonstrates strong critical thinking and decision-making abilities, especially under pressure, when addressing large-scale UX challenges and complex business problems., • Proactive Solution Implementation: Proactive in identifying challenges and implementing innovative solutions for conversion optimization and user experience improvements., • Education: Bachelor's degree in Computer Science, Engineering, Business, or a related field., • Experience: 10+ years of product management experience, with at least 5 years in a senior or lead role overseeing complex consumer-facing products with significant UX challenges (e.g., e-commerce, marketplaces). Demonstrated experience with large-scale A/B testing and optimization., • Education: Master's degree in Business Administration (MBA) or a related technical field., • Experience: Experience in the ticketing, live events, or e-commerce industry. Experience managing products with significant financial and payment processing components., • Achieving 10% increase in event page conversion rate., • Successful launch and adoption of new fan resale features within set timeframes., • Improvement in key user experience metrics (e.g., task completion rate, satisfaction scores) for the event page and interactive map., • Delivery of measurable impact on revenue and profitability from event page and resale optimizations., • Successful collaboration and alignment with ML teams, leading to improved pricing and curation effectiveness. What We can Offer: • Flexible PTO, • Competitive salary & equity package, • Monthly Gametime credits for any event ($1,200/yr), • Medical, dental, & vision insurance, • Life insurance and disability benefits, • Diverse Family-forming benefits through Carrot Fertility, • 401k, HSA, pre-tax savings programs, • Company offsites and meet-ups, • Wellness programs

Job Description Job Description: The Network Engineer is responsible for maintaining the design and integrity of the internal systems, including customer-facing on-premise, hosted, and cloud environments, as well as providing technical assistance to team members with system and network requests. Network Engineer Responsibilities: • Implement and maintain various managed wired and Wi-Fi networks, including hardware, system software, and applications., • Design, configure, maintain, and document network infrastructure., • Performing day-to-day Tier 2-3 technical support for all clients onsite and/or remotely., • Utilize CRM to schedule and update tickets., • Diagnose, resolve and/or escalate issues promptly via a ticketing system in a timely manner., • Collaborate closely with team members and clients to successfully meet client needs and project milestones. Network Engineer Skills: • Experience setting up and managing Microsoft Active Directory 2016, 2019, and 2022 forests, domains, domain controllers, OUs, GPOs, ACLs, DNS, and DHCP., • Experience with Microsoft Hyper V and virtualized environments., • Expert understanding of network and internet-related concepts such as DNS, HTTP, DHCP, SSL, TCP/IP., • Experience with Microsoft Azure and Microsoft 365 Cloud Computing Services., • Ability to configure and support network routers/firewalls and Layer 2 switches: inbound/outbound rules, routing, IPSEC VPN tunnels, and VLANs., • Troubleshoot and diagnose hardware/software and network problems., • Problem resolution, including ownership through resolution., • Excellent critical thinking and problem-solving skills., • Excellent verbal and written communication skills., • Excellent customer service skills., • Strong attention to details., • Ability to work independently and as part of a team. Network Engineer Requirements: • Patient and professional demeanor, with a can-do attitude., • At least one industry-recognized certification related to networking (Microsoft, Cisco, CompTIA, etc.)., • Participate in the On-call holiday and weekend rotation and after-hours support., • Five years of technical experience Educational/Vocational/Previous Experience Recommendations: • BA/BS preferred but not required, preferably in computer science or a related field., • Must have some current certification, • 5+ years of IT experience. Benefits: · Competitive salary based on experience and qualifications. · Health, vision, and dental benefits offered. · Full on-the-job training & support. · Fun working environment and culture. · Personal growth Company DescriptionWe provide managed IT products, solutions and services to small and medium businesses looking to take full advantage of today's technology and security. We are a Managed Service Provider with networks based primarily on the Microsoft Windows Platform.We provide managed IT products, solutions and services to small and medium businesses looking to take full advantage of today's technology and security. We are a Managed Service Provider with networks based primarily on the Microsoft Windows Platform.