Ticketing jobs in Clifton, New JerseyCreate job alerts

Job Description At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz. Job Description: As a Refrigeration Technician, you will work with the maintenance team to maintain, troubleshoot, and repair HVAC, Refrigeration and facilities equipment to maintain critical temperatures and improve reliability of our systems. This role is the resident expert in refrigeration systems. Shift: Monday to Friday - 7:00am to 3:30pm You will... • Maintain and operate industrial refrigeration systems including large rack systems, split systems, blast chillers, cooling towers and ancillary equipment., • Lead and educate compliance with all safety, food safety, and security standards., • Perform preventive maintenance and routine inspections on assigned refrigeration and HVAC systems and ancillary equipment as needed., • Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower-level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting., • Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate., • Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment specializing in refrigeration., • Lead root cause analysis of major downtime events., • Act as a network resource for technical issues and lead network-wide root cause analysis., • Develop maintenance personnel knowledge on intermediate to advanced refrigeration processes, tools and techniques., • Audit maintenance personnel work and provide feedback to improve performance and quality., • Audit vendor work to provide feedback to leadership on quality of work and SLA performance., • Write and/or modify PMs to standardize across the network and increase effectiveness., • Repair and perform predictive and preventative maintenance procedures on CO2 and Freon refrigeration systems including, but not limited to compressors, pumps, fans, heat exchangers, glycol systems, various industrial utility systems, motors, and power distribution systems., • Give direction and/or training to entry level refrigeration technicians including, but not limited to day-to-day operations, inspections and inspection techniques, basic repairs and repair techniques, and conformance to all state, local, and HelloFresh regulations and policies., • Perform building project work as assigned. You have... • 4-6 years of experience with refrigeration repair and maintenance in an industrial setting,, • Advanced understanding of rack system refrigeration and associated equipment., • Experience with repair and maintenance of glycol systems, heat exchangers, HVAC, and water chiller systems., • Experience with electrical systems including single and three phase motor systems, power distribution, and low voltage controls with the ability to troubleshoot to the component level., • Current Environmental Protection Agency (EPA) Section 608 certification., • All necessary regulatory licenses required by local municipalities to work in the field of industrial refrigeration., • Ability to demonstrate excellent work habits in line with Good Manufacturing Practices (GMP’s)., • Ability to conform to all OSHA, PSM, HAZMAT, and HelloFresh safety programs and regulations., • Ability to demonstrate understanding of proper handling and recycling procedures for chlorofluorocarbon (CFC), hydrochlorofluorocarbon (HCFC), Hydrofluro-Olefins (HFO), CO2, and other industry standard refrigerant types., • Ability to safely replace mechanical and electrical components including motors, motor starters, switches, solenoids, pumps, refrigeration valves, compressors, and auxiliary refrigeration equipment., • Experience working with a wide range of networked refrigeration controls platforms., • Ability to withstand walking, lifting, bending, stooping, climbing ladders, walking on roofs, and working in confined spaces., • Basic computer skills., • Ability to read and understand drawings, schematics and diagrams., • Ability to travel as necessary (up to 10%) for business purposes., • High School diploma or equivalent., • Excellent follow through, judgment, and common sense. "Make it happen" attitude. You’ll get… • Competitive hourly rate, 401K company match that vests immediately upon participation, • Generous PTO and additional sick leave, • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment, • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_), • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+, • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. Newark, NJ Pay Range $39.50—$39.50 USD About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work! At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities. We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form. To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn. HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: • Europe: EUaccommodations@hellofresh.com, • APAC: APACaccommodations@hellofresh.com, • United States: USCandidateAccommodations@hellofresh.com, • Canada: CAaccommodations@hellofresh.com

Field Service Technician — Livingston, NJ (Hybrid) We are excited to announce that Nanion Inc. USA is hiring! We’re looking to hire a Field Service Technician (FST) to support the growing demand for Nanion products and to provide premium customer service. About the role This is a lab-based technical role. You'll spend most of your time in our Livingston facility repairing and refurbishing instruments, supporting our field service engineers remotely while they're on-site with customers, and managing spare parts to keep our instruments running. Occasional travel, typically for preventive maintenance visits, rounds out the job, but this is not a road warrior position. If you like solving problems at the bench, owning your work, and being the person the field team calls when they're stuck, this is a good fit. What you'll do • Diagnose, repair, and refurbish instruments, modules, and electronic circuit boards in our Livingston lab, • Provide remote technical support by phone, email, and video to customers and to our field service engineers, • Manage spare parts: track inventory, process return merchandise authorizations (RMAs), prepare and ship parts and loaner units, • Perform preventive maintenance and occasional on-site service at customer sites (roughly 15–25% travel, mostly domestic), • Document all service work accurately in service reports, logs, and our ticketing system, • Support instrument setup, testing, and validation in our demo lab, • Help maintain service documentation and troubleshooting guides What we're looking for • An associate’s or bachelor’s degree in electronics, electrical engineering, biomedical engineering, or equivalent hands-on experience, • At least one year of experience servicing electronic, electromechanical, or scientific instrumentation, • Comfortable with schematics, multimeters, oscilloscopes, and board-level troubleshooting, • Strong written and verbal communication skills in English — you'll be documenting your work and walking engineers through fixes remotely, • Organized and detail-oriented, particularly around parts tracking and service records, • Able to work independently and as part of a small, collaborative, multicultural team, • Valid driver's license and passport, with the ability to travel occasionally, • Must be authorized to work in the US Nice to have • Experience with laboratory or analytical instrumentation (electrophysiology, microscopy, liquid handling, robotics), • Familiarity with fluidics, pneumatics, or precision motion systems, • Experience with a customer relationship management (CRM) system or field service ticketing platform To apply Send your CV and a brief cover note to leo.morada@naniontech.com.

About the Company Network Engineer, Roseland, New Jersey - Onsite, permanent position About the Role We are seeking a skilled IT Network Engineer. This role is designed for an experienced support technician who combines hands-on technical troubleshooting with systems deployment and administration responsibilities. The role will support the company's technology stack across applications, identity management, networking, firewalls, switches, and endpoint systems, ensuring stability, security, and efficiency across all offices and remote environments. The ideal candidate is a team player who enjoys onboarding new technologies, working directly with colleagues and employees, and improving organizational workflows to increase productivity. Responsibilities • Deploy, manage, and troubleshoot switch, access point, and firewall infrastructure, • Handle occasional escalated requests for end-user support and management, • Administer Active Directory and Azure AD / Entra ID, including group policies, • Manage user accounts, permissions, and role-based access controls, • Support Microsoft 365 administration, including Exchange Online, Teams, SharePoint, and OneDrive, • Troubleshoot network issues including DNS, DHCP, VPNs, and wireless networking, • Support and maintain print servers and enterprise printing environments, • Manage patch deployment across the company's fleet of desktops, laptops, and mobile devices, • Maintain IT documentation and configurations, • Track support requests through the ticketing system and ensure SLA compliance, • Coordinate with vendors for escalation and issue resolution, • Audit and improve departmental workflows through automation and new technologies, • Assist with system upgrades, infrastructure improvements, and new technology deployments, • Support implementation of security best practices and vulnerability remediation, • Travel to external locations as necessary to provide on-site support, • Be available for on-call support during nights, weekends, and holidays as needed Qualifications • Bachelor's degree in IT, Computer Science, or related field preferred, • Industry certification such as Microsoft SC-200, MD-102, CCNA, CCNP, Palo Alto PCNSE, or NGFE preferred, • Experience with networking and security solutions from Cisco, Aruba, Ruckus, Juniper, Meraki, Fortinet, and/or Palo Alto Networks expected; Palo Alto experience preferred, • 3+ years of experience in IT support, systems administration, or infrastructure support, • Strong knowledge of Windows environments, Active Directory, and Microsoft 365 administration, • Proficiency in Microsoft 365 collaboration tools, • Experience supporting network infrastructure including TCP/IP, DNS, DHCP, VPN, and wireless, • Experience managing endpoint fleets and patch management systems, • Experience managing print servers and enterprise printing environments, • Experience with scripting or automation tools such as PowerShell or Python, • Understanding of identity management, endpoint protection, and security practices, • Strong troubleshooting and analytical skills, • Excellent communication skills and ability to support non-technical users

Seeking an experienced IT Support professional with strong expertise in Help Desk operations, end-user support, and troubleshooting across Retail, Distribution/Service Center, and corporate office. Skilled in supporting Desktop/Laptops, POS hardware, Mobile Devices, software applications, networking and email systems. Proven ability to install, configure, upgrade, and maintain hardware and software solutions while ensuring minimal business disruption. Knowledgeable in license management, remote support tools, and basic network administration. Recognized for strong analytical, problem-solving, and customer service skills, with the ability to efficiently diagnose and resolve technical issues for diverse user populations. Primary Duties and Responsibilities • Provide first-level and second-level technical support to retail stores, distribution/service center, corporate office employees, and remote users., • Diagnose, repair, and replace desktop, laptop, POS, printer, and peripheral hardware to minimize business downtime., • Install, test, configure, and deploy new workstations, POS systems, printers, and software applications., • Comfortable traveling to retail sites for new and renovated retail locations, including user training and system orientation., • Support and troubleshoot Cegid POS applications, ensuring seamless retail operations., • Manage software licenses, IT assets, and inventory records to maintain compliance and accurate tracking., • Resolve email and mobile device issues across Microsoft Outlook, Microsoft 365, iOS, and IOS App Platforms., • Troubleshoot network connectivity issues involving LAN/WAN, wireless networks, VPN connections, and retail store communications., • Support remote workforce users through remote access tools, assisting with hardware, software, and system upgrades., • Serve as a point of contact for IT service requests received via phone, email, ticketing systems, and Microsoft Teams., • Administer Active Directory user accounts, password resets, security group management, and account maintenance., • Perform basic network, system, and application troubleshooting to identify and resolve operational issues., • Coordinate service requests and escalations with internal IT teams, External vendors, and third-party support providers., • Execute workstation hardware refreshes and software upgrades to ensure system reliability, performance, and security compliance., • Participate in rotating on-call support schedules, providing after-hours and weekend technical assistance for retail operations., • Use of ServiceNow for documentation of incidents, resolutions, hardware inventory, and support procedures., • Travel to retail locations may be required up to 15% of the time Requirements Education and Experience • Bachelor’s degree preferred in Information Technology, Computer Science or related field or equivalent experience., • Must have knowledge and experience working with operating system environments, especially MS Windows 11, Microsoft Teams., • Must have knowledge and experience working in desktop environment and with MS Office Suites and Office 365 including outlook configurations., • 4-5+ years’ experience in technical support of Retail Environment and Offices., • Ability to handle multiple customer issues and tasks simultaneously, • Must have a good understanding of computer systems (HP and Dell), Mobile Devices and other technical products., • Knowledge of Apple Products is a plus., • Must have excellent verbal and written skills; strong interpersonal skills., • Must be organized, accurate, thorough, and able to monitor work for quality, • Technical Certifications are a plus. Additional Skill Requirements • Extensive knowledge of Windows operating systems, workstation support, and desktop administration, • Strong experience with Desktop/Laptop hardware, printers and thermal printers, peripherals, password management, and user account administration., • General WAN / LAN, data communications, telecommunications and VoIP phones., • General PC software products, file conversions & usage knowledge., • Skilled at creating and documenting technical procedures, user guides, and step-by-step instructions for end users., • Strong analytical and problem-solving abilities with a proven track record of independently resolving technical issues., • Proactive in preparing hardware, software, accounts, and system access requirements for employees onboarding and offboarding., • Excellent customer service skills., • Very good communication, interpersonal and teamwork aptitude., • Demonstrate organization skills to manage multiple open calls, call backs, and follow-up with customers., • Must be self-motivated and a self-starter; quick learner for a multifaceted business and companion domestic and international staff;, • Must possess strong organizational, project management and problem-solving skills with multi-tasking abilities in a fast-paced corporate environment;, • Arrive early and work late if necessary, • Demonstrated professionalism, accountability, receptiveness to feedback, and commitment to teamwork, • Accept constructive feedback

Senior CyberArk Engineer / Technical Lead Location: Newark, NJ Work Arrangement: Hybrid – approximately 3 days onsite per week Employment Type: 12+ Month Contract-to-Hire Position Overview Our client is seeking a Senior CyberArk Engineer / Technical Lead to join their large enterprise cybersecurity and identity transformation program. This is a hands-on technical leadership role responsible for engineering, implementing, administering, troubleshooting, and continuously improving a large-scale CyberArk Privileged Access Management (PAM) environment. The ideal candidate will bring deep, enterprise-level CyberArk expertise and the ability to operate at both the engineering and technical-leadership levels. This person will work directly in the CyberArk platform, lead complex implementations, troubleshoot challenging PAM issues, establish engineering standards, mentor other engineers, and help shape the future direction of the organization's PAM capabilities. This is not a purely architectural, governance, or strategy role. The successful candidate must be comfortable working hands-on in CyberArk and driving technical initiatives from design through implementation and operational support. Key Responsibilities • Design, configure, implement, administer, maintain, and troubleshoot CyberArk PAM solutions across a large enterprise environment., • Lead the onboarding, management, and lifecycle administration of privileged accounts, service accounts, applications, servers, databases, and other privileged assets., • Configure and manage CyberArk components, including Enterprise Password Vault (EPV), Privileged Session Manager (PSM), Privileged Account Security (PAS), safes, platforms, policies, authentication methods, and access workflows., • Troubleshoot complex CyberArk, privileged-access, authentication, and session-management issues and provide hands-on technical support to engineering and security teams., • Lead complex PAM implementations, integrations, migrations, upgrades, and enhancements through completion., • Establish and maintain CyberArk engineering standards, configuration guidelines, operational procedures, and best practices., • Serve as a senior technical escalation point for complex CyberArk and privileged-access issues., • Provide technical leadership, mentoring, and guidance to junior and mid-level CyberArk engineers., • Partner with IAM, Information Security, Infrastructure, Application, Cloud, Network, Database, and Operations teams to implement and support privileged-access solutions., • Collaborate with SailPoint/IGA and SSO teams to integrate privileged access with identity governance, authentication, certification, and access-management processes., • Develop and implement opportunities for automation, scalability, security improvements, and operational efficiency using scripting, APIs, and other engineering approaches., • Participate in CyberArk architecture and design discussions while remaining actively involved in hands-on implementation and engineering., • Help define and execute the technical roadmap for the organization's CyberArk/PAM environment., • Support security incidents, root-cause analysis, remediation, and investigations involving privileged accounts and access., • Develop and maintain technical documentation, including architecture diagrams, configurations, implementation procedures, operational runbooks, and troubleshooting guides., • Evaluate new CyberArk capabilities and recommend improvements based on enterprise security and operational requirements. Required Qualifications • 7+ years of experience in cybersecurity, identity and access management, privileged access management, or infrastructure engineering., • 5+ years of hands-on CyberArk experience in a large enterprise environment., • Deep experience implementing, configuring, administering, upgrading, and troubleshooting CyberArk PAM., • Demonstrated experience with large-scale privileged account and service-account onboarding., • Strong understanding of Privileged Access Management, identity security, authentication, authorization, credential management, session management, and least-privilege principles., • Hands-on experience supporting privileged access across enterprise servers, applications, databases, infrastructure, and service accounts., • Experience troubleshooting complex CyberArk and PAM issues independently, including the ability to perform root-cause analysis., • Demonstrated ability to lead technical implementations and initiatives from design through production., • Experience mentoring engineers and providing technical direction within an engineering team., • Strong communication and collaboration skills, with the ability to work effectively with both technical teams and senior stakeholders. Preferred Qualifications • CyberArk certifications such as Defender, Sentry, or Trustee., • Experience with SailPoint IdentityIQ/IdentityNow or other enterprise IGA platforms., • Experience with enterprise IAM and SSO platforms., • Experience integrating CyberArk with Active Directory, LDAP, SSO, MFA, SIEM, ticketing platforms, and other enterprise security technologies., • Strong experience with CyberArk Enterprise Password Vault (EPV), Privileged Session Manager (PSM), and related PAM capabilities., • Experience with CyberArk upgrades, migrations, disaster recovery, high availability, and enterprise-scale deployments., • Experience developing automation using PowerShell, Python, REST APIs, or similar technologies., • Experience working in large, complex, highly regulated, or critical-infrastructure environments., • Experience supporting OT/ICS/SCADA environments., • Experience developing and executing multi-year CyberArk/PAM technical roadmaps., • Previous experience serving as a CyberArk technical lead or senior engineering lead.

Overview Worldwide Logistics, Inc. is seeking a skilled IT Helpdesk and Infrastructure Team Lead to join our growing IT department. If you are a self-resourceful problem solver with a strong background in tech support and a passion for leading and mentoring a team, we want to hear from you! Job Overview: As the IT Helpdesk Team Lead, you will guide a team of helpdesk technicians, ensuring efficient and effective resolution of technical issues. You will be the go-to person for troubleshooting complex problems resolving Tier 2-3 escalations. Subject matter ranges from hardware/software installations and integrations, connectivity/networking issues and migrations, to process and procedural improvements in a hybrid/multi-location office environment. Your leadership will be pivotal in maintaining high standards of customer service and operational efficiency. Responsibilities • Team Leadership: Lead, mentor, and motivate a team of helpdesk technicians. Provide training and support to ensure team members are equipped to handle a wide range of technical issues., • Issue Resolution: Act as the escalation point for complex technical problems. Troubleshoot and resolve issues related to hardware, software, and IT processes., • Communication: Maintain clear and effective communication with team members and end-users. Provide timely updates on issue status and resolution., • Process Improvement: Work with the IT manager to Identify and implement process improvements to enhance the efficiency and effectiveness of the helpdesk operations., • RMM Software Management: Utilize Remote Monitoring and Management (RMM) software to monitor system performance, deploy updates, and resolve issues remotely., • Provisioning: Oversee the provisioning and configuration of computers and other IT equipment for new and existing employees., • Microsoft 365 Management: Administer and support Microsoft 365 services (Office/Exchange and Azure Active Directory), including user management, troubleshooting, and optimization., • Documentation: Ensure accurate and up-to-date documentation of all support activities, including troubleshooting steps, solutions, and knowledge base entries., • Collaboration: Work closely with other IT teams and departments to resolve cross-functional issues and support organizational goals. Qualifications: • Experience: Minimum of 3 years of experience in IT support or a related field, ideally with an MSP., • Technical Skills: Strong knowledge of hardware, software, and networking troubleshooting, experience with RMM tools/ticketing software, and proficiency in Microsoft 365/Azure AD administration. Adhere to ITIL framework and security standards., • Problem-Solving: Excellent problem-solving skills with the ability to analyze complex issues and implement effective solutions., • Communication: Strong verbal and written communication skills, with the ability to clearly explain technical concepts to non-technical users. Ability to communicate effectively and set/update expectations as necessary., • Leadership: Proven ability to lead and motivate a team, with experience in providing training and support., • Customer Service: Commitment to delivering exceptional customer service and maintaining a high level of user satisfaction. Education: • Required: Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience., • Preferred: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Professional (MCP) are a plus. Why Join Us: • Growth Opportunities: We offer career development and training opportunities to help you grow professionally., • Innovative Environment: Be part of a team that values creativity and innovation., • Competitive Benefits: Enjoy a comprehensive benefits package including health, dental, vision insurance, and more.

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Hi, we're The Browser Company 👋 and we're building a better way to use the internet. Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they're our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious. To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens. With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply. At The Browser Company, we're building AI-powered browsers that transform how people work and we believe that same spirit of innovation should extend to how we support our own team. You’ll join a small but mighty IT team, playing a critical role in building the systems that keep our global, hybrid workforce productive and secure. Working closely with our IT Program Manager and partnering across Security, Engineering, and the People team, you’ll strengthen the collaboration tools, automations, and identity systems that enable hundreds of people to do their best work every day. You’ll be deeply involved in the day-to-day delivery of IT services, making sure support, tooling, and processes run smoothly and that every interaction with technology feels seamless and human. We’re looking for a technologist who approaches IT as both craft and service. From reimagining device management to implementing modern IGA tools for just-in-time access controls, you’ll help define what modern IT looks like at a next-generation software company. This is an exciting time to join - The Browser Company is growing rapidly and facing new IT challenges as we build the future of AI-powered browsing. Design, implement, and maintain automated systems for employee onboarding, access management, and offboarding that scale globally Build and maintain RBAC and birthright access policies that give team members the access they need to do their jobs efficiently while maintaining least privilege Deploy and manage secure device management solutions for our globally distributed team Utilize infrastructure-as-code to standardize configuration management Automate routine IT workflows and manage the IT ticketing process to free the team to focus on high-impact work Partner with Security to establish and monitor compliance controls across endpoints Evaluate and recommend new IT tools and SaaS platforms that improve security, scalability, and employee experience Create clear documentation and educational resources that help the team work securely and independently You’re a versatile IT engineer with 5+ years of experience in fast-paced, distributed environments - skilled in SaaS and endpoint management, automation, and light software development, with a strong focus on Identity & Access Management (especially within Google Workspace ecosystems) You have a strong grasp of endpoint management tools and frameworks (MDM, BYOD, MAM) across platforms - primarily focused on macOS environments, with additional experience supporting Windows devices You’re familiar with provisioning workloads on major cloud providers such as AWS, Azure, and GCP You’ve implemented and managed SSO systems (Azure, Google, Okta) and SCIM integrations to establish RBAC and birthright access controls for corporate identities You’re proficient in writing reliable, production-level automation code using Go, Python, Bash, or comparable languages You're pragmatic and know how to balance security with an excellent user experience You excel at partnering with stakeholders across the business to synthesize and present technical solutions that drive business efficiency You're excited to work in a fast-paced startup environment where you'll implement new systems and technologies Most of our team is based in North American time zones and we require 4+ hours of overlap with Eastern Time You resonate with our _. Identity and Access Management: Google Workspace, Conductor One, Terraform Email and Messaging: Gmail and Slack Document Creation and Collaboration: Notion, Linear, Google Meet Credential Management: 1Password Project Planning: Linear Endpoint Management: JAMF (Mac), Intune (Windows) Our total compensation for full-time employees includes base salary, equity, and comprehensive benefits. The annual base salary range for this role is $150,000-$200,000 USD. The final offer will depend on your experience, expertise, and interview performance. Our goal is simple: if it feels like the right mutual fit, compensation shouldn’t be the thing that gets in the way. We’ve built a small, talent-dense team who cares deeply about their craft, and we pay competitively in line with current market benchmarks. Benefits. We offer best-in-class benefits (_) designed to support you, your family, and your life outside of work. Think big-company perks with startup-style impact, ownership, and ways of working — so you have the space and support to do the best work of your career. Location. We’re a remote-friendly company and can hire in the US or Canada. If you live in New York (or want to visit), you’re welcome to work from our office in Williamsburg. The Browser Company is an ambitious team of close to 100 people (and growing!) who are passionate about building great products. We are a remote-first, distributed team, with the option to work from office in Brooklyn, New York. We strongly support diversity and encourage people from all backgrounds to apply. 🚙 To read more about what we value as a company, check out _ on our blog.

Job Description At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz. Job Description: As a Maintenance Technician III, you will work with the maintenance team to maintain and repair conveyance, automation and facilities equipment to support operations uptime and improve reliability of our systems. Shifts Available: Day Shift: Sunday to Wednesday - 5:00am to 3:30pm Overnight: Sunday to Wednesday - 9:00pm to 7:30am or Wednesday to Saturday - 9:00pm to 7:30am Mid-shift: Sunday to Wednesday - 11:00am to 9:30pm You will... • Maintain compliance with all safety, food safety, and security standards., • Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics and ancillary equipment as needed., • Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting., • Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate., • Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment., • Lead root cause analysis of major downtime events., • Act as a network resource for technical issues and participate in network-wide root cause analysis., • Develop maintenance personnel knowledge on intermediate to advanced mechanical, electrical, and refrigeration., • Perform building project work as assigned. You have... • 3-5 years of experience with conveyor, automation, robotics, and/or refrigeration repair and maintenance including mechanical and electrical operations., • Advanced understanding of machinery and equipment., • Basic computer skills., • Ability to read and understand basic schematics., • Ability to travel as necessary (up to 5%) for business purposes., • High School diploma or equivalent., • Excellent follow through, judgment, and common sense. "Make it happen" attitude., • Mechatronics associates or equivalent preferred., • Experience working with inputs, outputs, and PLC logic systems and ability to troubleshoot these systems preferred. You’ll get… • Competitive hourly rate, 401K company match that vests immediately upon participation, • Generous PTO and additional sick leave, • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment, • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_), • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+, • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. Newark, NJ Pay Range $33.50—$33.50 USD About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work! At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities. We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form. To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn. HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: • Europe: EUaccommodations@hellofresh.com, • APAC: APACaccommodations@hellofresh.com, • United States: USCandidateAccommodations@hellofresh.com, • Canada: CAaccommodations@hellofresh.com

Job Description At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz. Job Description: As a Maintenance Technician II, you will work with the maintenance team to maintain and repair conveyance, automation and facilities equipment to support operations uptime and improve reliability of our systems. Shifts based on business needs You will... • Maintain compliance with all safety, food safety, and security standards., • Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics and ancillary equipment as needed., • Perform routine troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or more senior technicians as needed for additional troubleshooting., • Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate., • Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment., • Assist and/or perform root cause analysis of major downtime events., • Perform building project work as assigned. You have... • 2-4 years of experience with conveyor, automation, robotics, and/or refrigeration repair and maintenance including mechanical and electrical operations., • Intermediate understanding of machinery and equipment., • Basic computer skills., • Ability to read and understand basic schematics., • Ability to travel as necessary (up to 5%) for business purposes., • High School diploma or equivalent., • Excellent follow through, judgment, and common sense. "Make it happen" attitude., • Mechatronics associates or equivalent preferred., • Experience working with inputs, outputs, and PLC logic systems and ability to troubleshoot these systems preferred. You’ll get… • Competitive hourly rate, 401K company match that vests immediately upon participation, • Generous PTO and additional sick leave, • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment, • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_), • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+, • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. Newark, NJ Pay Range $30.50—$30.50 USD About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work! At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities. We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form. To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn. HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: • Europe: EUaccommodations@hellofresh.com, • APAC: APACaccommodations@hellofresh.com, • United States: USCandidateAccommodations@hellofresh.com, • Canada: CAaccommodations@hellofresh.com

Job Description At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz. Job Description: As a Lead Maintenance Technician, you will assist maintenance management in coordinating and leading work with the maintenance team to maintain and repair conveyance, automation and facilities equipment to support operations uptime and improve reliability of our systems. Shifts Available: Sunday to Wednesday - 11:00am to 9:30pm Wednesday to Saturday - 11:00am to 9:30pm You will... • Lead and educate compliance with all safety, food safety, and security standards., • Perform preventive maintenance and routine inspections on assigned conveyors, automation, robotics and ancillary equipment as needed., • Perform troubleshooting of assigned out of service equipment and correct issues, act as an escalation point for lower level technicians, and escalate to leadership and/or vendors as needed for additional troubleshooting., • Document all work in the computerized maintenance management system (CMMS) and ticketing systems as appropriate., • Mentor all maintenance personnel in developing appropriate skill sets and knowledge of equipment., • Lead root cause analysis of major downtime events., • Act as the maintenance Point of Contact in the absence of the maintenance leader for the site., • Assist managers in developing training materials and performing training., • Perform administrative functions including inventory management, assigning work, and minor project management as assigned., • Perform building project work as assigned. You have... • 4-6 years of experience with conveyor, automation, robotics, and/or refrigeration repair and maintenance including mechanical and electrical operations., • Advanced understanding of machinery and equipment., • Basic skill level in multiple computer software packages including Microsoft Excel and/or Google Sheets., • Ability to read and understand basic schematics., • Ability to indirectly lead and influence a maintenance team., • Ability to travel as necessary (up to 5%) for business purposes., • High School diploma or equivalent., • Excellent follow through, judgment, and common sense. "Make it happen" attitude., • Associates degree or equivalent preferred., • Experience working with inputs, outputs, and PLC logic systems and ability to troubleshoot these systems preferred. You’ll get… • Competitive hourly rate, 401K company match that vests immediately upon participation, • Generous PTO and additional sick leave, • Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment, • Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_), • Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+, • Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors. Newark, NJ Pay Range $36.50—$36.50 USD About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers’ homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work! At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company’s commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities. We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form. To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn. HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at: • Europe: EUaccommodations@hellofresh.com, • APAC: APACaccommodations@hellofresh.com, • United States: USCandidateAccommodations@hellofresh.com, • Canada: CAaccommodations@hellofresh.com

Title: Tier 2 Systems Engineer About the Role The Tier 2 Managed Services Engineer is responsible for handling escalated technical issues, advanced troubleshooting, and day-to-day support for our managed services customers. You will work closely with Tier 1 technicians, senior engineers, and account teams to ensure our clients’ systems are stable, secure, and optimized. This role is ideal for someone who is highly technical, customer-focused, and comfortable working across multiple environments and technologies in a fast-paced MSP setting. Key Responsibilities Customer Support & Incident Management • Provide Tier 2 support via phone, ticketing system, email, and remote tools., • Troubleshoot and resolve escalated incidents related to workstations, servers, networks, and cloud services., • Own tickets through to resolution, ensuring timely communication and proper documentation., • Collaborate with Tier 1 and Tier 3 resources to resolve complex issues and improve knowledge transfer. Systems & Network Administration • Support and maintain Microsoft Windows Server and desktop environments (AD, DNS, DHCP, GPO, file/print services)., • Administer Microsoft 365/Exchange Online, Teams, OneDrive, and related services., • Perform user and group administration across various systems., • Assist with management of switches, firewalls, wireless, VPN, and other network devices. Monitoring, Maintenance & Projects • Monitor client environments using RMM and monitoring tools; respond to alerts and remediate issues., • Perform routine maintenance (patching, updates, backups, AV/EDR checks, capacity management)., • Participate in implementation and upgrade projects (migrations, standardization, new deployments)., • Contribute to standard operating procedures (SOPs), documentation, and knowledge base articles. Security & Compliance • Support security tools such as endpoint protection, MFA, email security, and backup/recovery solutions., • Assist in responding to security-related alerts and incidents following established playbooks., • Follow best practices and policies for system hardening, access control, and data protection. Collaboration & Continuous Improvement • Mentor Tier 1 technicians and help elevate overall team capability., • Provide feedback to improve tools, processes, and service delivery., • Maintain strong customer relationships with a focus on responsiveness, quality, and professionalism. Requirements Required Qualifications • 3+ years of experience in a technical support, systems administration, or MSP/help desk role (Tier 2 equivalent)., • Strong experience with:, • Windows desktop (Windows 10/11) and Windows Server OS (2012/2016/2019+)., • Active Directory, DNS, DHCP, Group Policy., • Microsoft 365 administration (Exchange Online, Teams, basic security/compliance settings)., • Remote support tools and RMM/monitoring platforms., • Solid understanding of TCP/IP networking, VLANs, VPN, and basic firewall concepts., • Experience troubleshooting common business applications, printers, and peripherals., • Excellent customer service, communication, and documentation skills., • Ability to prioritize and manage multiple tickets and tasks in a high-volume environment., • Must be authorized to work in the United States. Preferred Qualifications • Experience working for a Managed Services Provider (MSP) or in a multi-client support environment., • Microsoft Azure, Intune/Endpoint Manager, or other cloud platforms., • Common firewall vendors (e.g., Watchguard, Fortinet, Palo Alto, etc.)., • Backup/DR solutions and virtualization (Veeam, Commvault, Datto, VMware, Hyper-V)., • Security tools (EDR, email security gateways, web filters)., • Relevant certifications such as:, • CompTIA Network+, Security+, Server+, • Microsoft certifications (MCP, MCSA, AZ-900, MS-900, MD-102, etc.), • Other vendor certifications (Cisco, Fortinet, VMware, Watchguard, etc.) Personal Attributes • Strong analytical and problem-solving skills with a structured approach., • Customer-focused mindset with the ability to explain technical issues in business-friendly terms., • Self-motivated and able to work independently in a remote environment., • Team player who collaborates effectively across functions and levels., • Willingness to learn new technologies and continuously improve. Education: Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Opportunities At Magna5, we’ve put thought into what it takes to build a strong and competent team. A team that collaborates and encourages their peers at a company that promotes individual growth, not one that silo’s them. Magna5 has developed a training program that will allow any member of our team to enhance their education that will enable them to grow their knowledge and mature their skillsets. We provide people with a career path into new technology and senior positions that most companies do not offer. Hours & Schedule The Magna5 Support Center operates 24/7. The shift for this position will be M-F 8:00 AM to 5:00 PM. Work Perks • Paid time off including paid holidays and floating holidays., • 100% remote work with no plans of returning to the office, • Bonus potential based on individual and company performance, • Highly competitive and flexible medical, dental, and vision benefits plans, • 401(k) with employer match, • Tailored Life and Disability insurance plans, • Full reimbursement for approved professional certification and career enriching opportunities Magna5 Values • Win Together – We collaborate with clients and across the Magna5 team to provide complete solutions for every IT challenge., • Respond Fast – When clients or teammates reach out, we answer with urgency, assembling the needed expertise to provide quick and accurate resolutions., • Earn Trust – We strive to earn and keep the trust of our clients and teammates through our actions every day, fulfilling every promise we make., • Stay Transparent – No secrets and no surprises. We respect our clients and one another by providing candid assessments and complete, accessible information., • Think Ahead – “Good enough” isn’t good enough. We strive to be the best. Our team members are proactive with our problem solving and work to stay on the leading edge of new technologies that drive client success. What We Do Magna5 is a rapidly growing IT Managed Service Provider delivering cybersecurity, private and public cloud hosting, backup and disaster recovery and other advanced services from mid-market to enterprise customers nationwide, including leaders within the education, healthcare, government, financial services, manufacturing, and other industry segments. We integrate advancements in technology and processes to drive businesses forward. As a trusted managed services provider, we bring together the right mix of managed IT services, security, and network connectivity, fully managed by our team of experts 24/7/365. Our passion is to help companies function better, faster, and smarter. We offer an exciting and collaborative environment, with growth potential. For more information, visit our website at _.

You will be the friendly, capable voice on the other end of the ticket, and the go-to resource for our Help Desk Analysts when issues need an extra level of expertise. Support end users by phone, email, and ticketing system for PCs, mobile devices, phones, and printers, and serve as an escalation po

Uses helpdesk ticketing system to maintain reported incidents throughout the ticket lifecycle.

Support the establishment, monitoring, and continuous improvement of SLAs and other help desk performance standards. Experience providing Tier 2 or Tier 3 support in a help desk or ticketing environment.

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

iSoftStone, Inc. is Seeking an IT Help Desk Support Engineer to Join Our Team in Milwaukee, Wisconsin! This is a Remote Role for Candidates Located within a 4-Hour Drive of Milwaukee Candidates must have permanent authorization to work in the United States. Visa sponsorship is not available for this role. We are looking for an IT Help Desk Support Engineer to provide Level 1 IT support for approximately 110 users across North America. The role will support both a manufacturing facility in Milwaukee and distributed sales users across multiple U.S. states. Responsibilities: -Provide Level 1 remote IT support via phone, email, and ticketing system. -Troubleshoot PCs, laptops, printers, networks, software, and basic hardware issues. -Support user onboarding, software installation, account setup, and basic access issues. -Monitor and escalate network, firewall, switch, and infrastructure issues to the appropriate technical teams. -Conduct weekly/bi-weekly onsite IT inspections at the Milwaukee manufacturing facility. -Provide onsite support for urgent factory IT incidents when required. -Maintain IT asset and equipment inventories and documentation. -Follow established IT support procedures, SLAs, and escalation processes. -Coordinate with the Shanghai IT team for after-hours support and issue escalation. Qualifications: -Two+ years of experience in IT Help Desk, Desktop Support, or MSP environments. -Strong troubleshooting skills across Windows PCs, Microsoft 365, networking, and common business applications. -Basic understanding of LAN/WAN, switches, firewalls, Wi-Fi, and endpoint management. -Good communication and customer-service skills. -Ability to work independently and coordinate with offshore/global IT teams. -Willingness to travel locally to the Milwaukee manufacturing site as needed. -CompTIA A+, Network+, Microsoft, or equivalent certifications are a plus. Pay rate: $40-$43/hour SoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies. Visit us at _. iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.

Provide remote support to our geographically diverse nationwide clients using industry standard remote connections, internal ticketing system, monitoring consoles and more.

Position Title: Business Systems Administrator- VOIP Department: Corporate Systems / IT Support Reports To: Sr. Director, Corporate Systems FLSA Status: Hourly, Non – Exempt Location: US, Remote   Overview The Business Systems Administrator is responsible for the administration, support, and ongoing optimization of the company’s voice and communication systems. This role ensures reliable, secure, and scalable VoIP services while supporting broader business systems and integrations across the organization. This individual will work closely with IT, network engineering, and business teams to maintain high availability of communication platforms, improve user experience, and drive modernization of enterprise communication tools.   Key Responsibilities VoIP / Telephony Systems (Primary Focus) • Administer and support enterprise VoIP platforms (e.g., SIP, cloud PBX, softphones, call routing, contact center solutions), • Manage user provisioning, extensions, call flows, auto attendants, and hunt groups, • Monitor system performance, uptime, call quality, recordings, and reliability, • Troubleshoot voice quality issues (latency, jitter, packet loss) in collaboration with network teams, • Maintain and optimize call routing, IVR systems, and failover configurations, • Coordinate with telecom vendors and carriers for support, changes, and escalations, license renewals/upgrades, • Manage number provisioning, porting, and telecom inventory, • Integrating VoIP with CRM or support systems (Salesforce, Zendesk, etc.) Business Systems Administration • Support and maintain corporate SaaS applications and communication tools, • Assist in integrations between VoIP systems and other platforms (CRM, ticketing, collaboration tools), • Participate in system upgrades, rollouts, and migrations, • Maintain system documentation, SOPs, and user guides, • Assist with automation and process improvements across business systems   Operations & Support • Serve as a tier 2 escalation point for communication and telephony issues, • Analyze trends and recommend improvements to enhance reliability and user experience, • Participate in on-call or after-hours support as needed for critical systems   Security & Compliance • Ensure systems comply with internal security policies and regulatory requirements, • Support patching, access control, and system hardening efforts, • Assist with audit readiness and documentation for voice and communication systems   Skills & Abilities • Strong understanding of VoIP technologies (SIP, RTP, QoS, call routing), • Experience with cloud-based communication platforms (e.g., Teams Phone, RingCentral, Zoom Phone, etc.), • Strong scripting skills (PowerShell, Python, Bash), • Strong knowledge of Entra ID, Intune, Azure VDIs, M365, SSO/SAML, • Solid networking knowledge (DNS, DHCP, VLANs, firewalls, QoS), • Strong troubleshooting and analytical skills, • Ability to manage vendors and external service providers, • Strong communication skills with both technical and non-technical stakeholders, • Experience with system integrations and APIs is a plus   Education & Experience • Bachelor’s degree in Information Technology or related field (or equivalent experience), • 3–5+ years of experience in VoIP, telecom, or unified communications administration, • Experience supporting enterprise communication environments, • Relevant certifications (e.g., Microsoft Teams Voice, Cisco, or equivalent) are a plus   Desired Traits • Problem solver and proactive thinker, • Strong ownership and accountability, • Customer-focused mindset, • Adaptable and comfortable in a fast-changing environment, • Commitment to continuous learning and improvement Additional Requirements: • This position may periodically require work outside of standard business hours, including evenings and weekends, to support business needs., • Employment is contingent upon successful completion of background screening requirements., • One Inc may conduct periodic background checks at any time during employment, as permitted by applicable law and company policy. Physical Demands: The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Standard indoor office setting; exposure to computer screens. Physical: Requires repetitive motion. Substantial movements/motions of the wrists hands, and/or fingers. Sufficient mobility to work in an office setting; stand or sit for prolonged periods of time; operate office equipment including use of a computer keyboard, mouse, scanner and other tools as needed. Vision: See in the normal vision range with or without correction; vision sufficient to read computer screens and printed documents. Hearing: Ability to hear in the normal audio range with or without corrections. Company Profile: One Inc provides insurers with the capability to give their customers what they expect: choice, control, convenience, and continuity. That’s the strength derived from the Power of One™ - a cohesive and seamless experience for both inbound and outbound digital insurance payments. The One Inc Digital Payments Platform combines multi-channel digital communications with electronic payment processing and disbursement, creating a frictionless premiums and claims payments experience. As one of the fastest growing digital payments platforms in the insurance industry, One Inc manages billions of dollars per year in premiums and claims payments. Headquartered in Folsom, CA—One Inc offers a competitive salary, and benefits including medical, dental, and vision insurance, 401(k) plan, a commitment to a solid work/life balance, and a policy of promoting from within whenever possible. One Inc is an equal opportunity employer and complies with all EEOC legislation in each jurisdiction it operates in.

We are building AI to simulate the world through merging art and science. We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world. World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached. Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you. Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London. We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows. We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience. Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries. Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here Git, PR review, CI, staging and feature flags as your default way of working Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like Judgment about where a fix belongs, in code, in the agent or in the knowledge base A track record carrying signal between support, product and other functions and turning it into action Comfort managing your own work in a fast-moving environment, high ownership and high autonomy Genuine interest in AI, creative tools or both The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet. During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow. Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide. There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range. Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates. _ We’d love to hear from you. We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply. More about Runway _ _ _ _ _ _ _ We're excited to be recognized as a best place to work: | | |

Job DescriptionLevel Up Your IT Career at 360 Networks! Are you an MSP pro ready to tackle complex IT challenges? At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. Benefits That Actually Matter: Healthcare costs are no joke, so we make sure you’re covered. We offer industry-leading medical plans with strong employer contributions, paid time off, professional development opportunities, and more—helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are top priorities. Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family. 401(k) You’ll Want to Use: Secure your future with our Fidelity Investments 401(k) plan with up to a 4% employer match — we help you build retirement savings, not just pay your bills. Time Off & Growth Support: Paid time off + professional development assistance means you recharge, level up your skills, and avoid burnout — because great talent thrives when supported. Windows Server System Administrator:(Position is In Office NOT Remote). We are seeking a Windows Server System Administrator candidate to be part of a growing Managed Service Provider firm. The System Engineer candidate for this position must have 3-5+ years of experience deploying and supporting small-to-medium business environments, including servers, networking, virtualization, and the cloud. The Windows Server System Administrator must have excellent customer service skills and a desire to increase knowledge of cloud technology, virtualization, and networks for small-to-medium business solutions. The System Engineer candidate will work and support projects supporting Windows Server (AD, GPO) environments, migrate O365 and communicate technical solutions and services for the small-to-midsize business market. The Windows Server System Administrator will be considered one of the team’s senior members and will be responsible for fielding complex high-level escalations and projects. Windows Server System Administrator MSP - Experienced: • Working MANAGED SERVICE PROVIDER EXPERIENCE., • Troubleshooting and deploying Windows Server 2012-2019, • Troubleshooting and deploying Windows SQL Server, • Active Directory and Group Policy creation., • Superior troubleshooting/diagnostic skills., • VMware and/or Hyper-V experience., • P2V migration experience., • Ticketing and R.M.M. experience. (ConnectWise)., • Implementing network software and hardware upgrades. (Cisco Meraki, FortiGate), • Configuring and managing firewalls, switches, W.A.P.s, VPNs, and other network appliances, • Support end-users in a help desk and on-site environment, resolving hardware/software issues., • Serving as a member of the Project Delivery teams by providing hands-on technical support for complex projects., • Serving as an escalation point for Tier III support issues that are escalated by our Tier I and Tier II engineers., • Configure servers and other critical components in Azure., • Azure & administration and support., • Microsoft Intune and Auto Pilot Actual salary of System Engineer to commensurate with experience.

Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. What You'll Do CoreWeave's Fleet Engineering organization owns the lifecycle of every server in our cloud, including provisioning, health, availability, and repair across every cluster and region. To scale, we automate, automate, automate. But physical infrastructure exists in the real world, and some obstacles can only be overcome with hands-on work. You and your team will design, build, and own the tooling for every human interaction with the fleet, with the goal of making each action as clear, simple, and friction-free as possible while seamlessly collecting fault metrics that drive continuous improvement across the cloud stack. About the Role We're seeking an Engineering Manager to lead a full-stack team building Go backend services and React/TypeScript frontends for workflow-heavy, data-dense products with real users you can talk to: hardware ticketing automation, guided repair procedures for technicians on the data center floor, and the services that move hardware and inventory data across the fleet. Your users are the data center technicians, operations engineers, technical program managers, and inventory specialists who run CoreWeave's global footprint. You own delivery, including scope, release cadence, quality, and responsiveness to users. You'll lead design reviews, pressure-test architecture, and help your team make sound tradeoffs. In this role, you will: • Lead and grow the team through hiring, onboarding, career development, and performance management, and set the tone for how the team operates and enables the rest of CoreWeave., • Own delivery end to end: gather and refine requirements, define scope, and set predictable, clearly communicated release cadences., • Drive reliability and performance under real operational load through observability, on-call operations, incident response, runbook development, and automated remediation., • Lead maintenance and enhancement of existing products, soliciting user feedback and prioritizing fixes to stay responsive to users., • Scope and lead new product development that increases the efficiency and scale at which CoreWeave manages its fleet., • Set technical direction through design and architecture reviews, holding the bar on API contracts, data modeling, and frontend architecture., • Partner with peer Fleet Engineering teams and operations leadership on shared APIs, sources of truth, and cross-team dependencies.Who You Are, • 8+ years of professional software engineering experience, including 4+ years managing full-stack teams that ship and operate production web applications across a frontend layer (TypeScript/React or comparable) and backend services (Go, or another compiled service language)., • Demonstrated track record delivering software products to defined stakeholders and users: requirements gathering, scoping, prioritization, release planning, and predictable delivery cadences., • Experience owning production web services end to end, including performance under load, availability targets, on-call rotations, and incident response., • Technical depth sufficient to lead design and architecture reviews and evaluate system design tradeoffs across API contracts, data modeling, state management, horizontal scaling, security, and audit trails., • Experience hiring, mentoring, and managing engineer performance, including growing engineers into senior and lead roles., • Strong process-oriented mindset and the ability to document, scale, and optimize complex workflows., • Excellent cross-functional communicator, comfortable extending your influence to non-engineering stakeholders, partner teams, and senior leadership., • Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience.Preferred, • Experience delivering internal tools, workflow products, or field-service platforms used daily by operational teams, with strong product sense for translating user workflows into interfaces., • Experience with third-party and vendor API integrations, including ticketing systems such as Jira and vendor support portals., • Familiarity with data center operations, hardware lifecycle management, or asset tracking and DCIM tools., • Experience with mobile-friendly or device-integrated web applications, for example barcode or serial number scanning., • Familiarity with observability platforms (Prometheus, Grafana, VictoriaMetrics, alerting systems), Kubernetes, and modern CI/CD practices. The base salary range for this role is $165,000 to $242,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Do you get energized by connecting with people and finding creative ways to help? In this role, you'll be at the heart of the Nordstrom customer experience by providing friendly service, resolving returns, supporting order pickup, processing transactions accurately, and even mentoring new employees on the register. Every interaction is yours to own, and your ability to build trust with customers and teammates is what makes you stand out. A day in the life • Deliver seamless, friendly service by understanding customer needs and owning interactions from start to finish, whether resolving returns and exchanges, or supporting order and pickup inquiries, • Troubleshoot and resolve customer concerns with empathy, sound judgment, and a solutions-focused approach, • Accurately process transactions and ticketing using POS and store systems to support inventory accuracy, • Build relationships with teammates and contribute to a positive, team-focused environment, • Protect the security and privacy of customer information through education, compliance and resolution of issues, • Promote initiatives such as the Nordstrom Loyalty program, along with new tools, software, and services that enhance the customer and employee experience, • Hours vary based on business needs, including evenings and weekends You own this if you have • Strong ability to build relationships with customers, peers, and leaders, • Proficiency in multiple operating systems such as MS Windows, iOS and Android, • Clear, effective communication and strong interpersonal skills, • Ability to train and deliver POS/register training to support onboarding of new hires, • Ability to prioritize multiple tasks in a fast-paced environment, • Strong ownership, accountability, and follow-through, • Physical Requirements:, • Continuous movement for 6-8 hours per shift, which includes frequent bending, twisting, squatting, flexing and reaching in order to handle merchandise and assist customers., • Frequent use of hands for grasping, fine manipulation, pushing and pulling, • Handle bulky and sometimes awkwardly shaped items, which includes reaching for and lifting these items above the head., • Regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $20.00 - $20.80 Hourly We've got you covered Our employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away, • Life Insurance and Disability, • Merchandise Discount and EAP Resources This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview. A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines. Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other. At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves "Partners." With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community. Our vision is to offer everyone a piece of the American spirit -- one handshake at a time. The Seasonal Inventory Control Associate assists the Receiving and Inventory Control Specialist (RICS) in maintaining overall store inventory control. As an expert of all inbound and outbound inventory activity and procedures, the Inventory Control Associate guarantees that the sales floor is fully stocked with merchandise to promote a positive customer experience and to support our sales goal objectives. Additionally, they support the RICS in ensuring the proper flow of merchandise to the sales floor and accuracy of inventory to support the replenishment of goods in the system, completing required documentation & system processes in a timely fashion and maintaining the stock room in a clean and organized manner. Seasonal Inventory Control Associate Duties • Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships., • Process all incoming/outbound inventory with accuracy., • Verify all merchandise deliveries are compliant and accurate to Company standards., • Ensure all merchandise is prepared for the selling floor and complies with all company ticketing and signage guidelines., • Place EAS tags on merchandise before moving it to the sales floor in accordance with Loss Prevention guidelines., • Ensure the timely and accurate input for all freight information through the appropriate systems., • Execute all RTVs, orders, transfers, re-tickets or mark downs efficiently and timely to Company policies and procedures., • Ensure a high level of productivity through attainment of units per hour (UPH) targets., • Maintain a neat and orderly stock room that is compliant with all Company/State guidelines., • Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices., • Perform any other duties that may be assigned by management., • Demonstrate high degree of professionalism in communication, attitude and teamwork with customers, teammates, corporate partners and vendors. Qualifications • Strong communication, customer service, time management and organizational skills., • Availability to work a variety of shifts to meet business needs including nights, weekends and holidays., • Flexibility with scheduling and willing to work extended hours when necessary. Competencies • Customer Centric/Sales Driven -- Assesses customer experience within the store and promotes a culture of customer engagement. Is attentive to customers and understands their needs, offers products that are aligned with the consumers' expectations. Continually searches for ways to improve customer service., • Ensure Effective Communication - Listens carefully and attentively to others' opinions and ideas. Communicates information clearly, concisely, and professionally., • Establish Trust - Follows through on commitments. Is honest and direct with others. Promotes a culture of respect for, commitment to, and compliance with Company values, beliefs, and standards. Ensures the protection of confidential information. Partner Benefits & Additional Compensation Opportunities • Competitive hourly rate*($15.92) plus selling incentives (SPIFFS) and monthly store sales bonus opportunity., • Merchandise discount: 50% off of Exclusive Brands and 40% off of third-party brands., • Paid Time Off plan for year-round Boot Barn Partners., • Medical, Dental, Vision and Life Insurance., • 401(k) plan with generous company matching., • Flexible schedules and work/life balance., • Opportunities for growth at every level -- we are opening 50+ new stores each year. *Compensation varies based on geography, skills, experience, and tenure **For eligible Boot Barn Partners Physical Demands & Work Environment In general, the following physical demands are representative of those that must be met by a Partner to successfully perform the essential functions of this job. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job. • Standing, walking and squatting more than fifty percent of the work shift., • Required to lift, move and carry up to 40 pounds., • Ability to read, count and write to accurately complete all documentation and reports., • Must be able to see, hear and speak in order to communicate with partners and customers., • Specific vision abilities include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus., • Manual dexterity required using hands to finger; handle, feel and type; reach with hands and arms. Boot Barn hires Seasonal Partners on a temporary basis based on business necessity. Seasonal employment begins upon a Partner's date of hire and will end on the date indicated by management; continued employment is not guaranteed. Boot Barn, Inc. reserves the right to make exceptions to modify or eliminate this document or its content. This document supersedes all previous policies, procedures or guidelines pertaining to this subject. Our core value of community bands us together in supportive and inclusive ways to drive our collective success. Boot Barn provides equal employment opportunity to all applicants and partners without regard to race, color, religion, sex, sexual orientation, age, national or ethnic origin, veteran or military status, disability, as well as any other protected status under the law.

About PENTAX Medical Our mission is to improve the standard of patient care and quality of healthcare delivery by providing the best endoscopic products and services with a focus on QUALITY, CLINICALLY RELEVANT INNOVATION, and SIMPLICITY. Through leading edge R&D and manufacturing, PENTAX Medical provides endoscopic imaging devices and solutions to the global medical community. Position Opening: Medical Device, Service Coordinator Why JOIN Us? We are an established medical device leader that is preparing for high growth. This means that PENTAX is looking to invest in its team and provide a collaborative and encouraging work environment. PENTAX Medical is proud of its comprehensive benefits program and generous Paid Time Off and Holiday policy. Want More INFO? The Medical, Device Service Coordinator, supports the smooth day-to-day operations of the service department by coordinating administrative processes, managing communication flows, and ensuring compliance with service procedures. The Service Operations Coordinator is the central point of contact for scheduling, documentation, and coordination between repair teams, logistics, customer service, and regional stakeholders. The contribution of the job holder helps ensure timely service delivery, high-quality standards, and excellent customer support. The Service Operations Coordinator also provides feedback and input to the repair team to support continuous improvement in inspection and repair quality. Responsibilities of Medical Device, Service Coordinator • Coordinate service and repair orders, ensuring accurate documentation and timely processing in ERP and service systems., • Act as the administrative interface between technicians, customer service, logistics, and spare parts planning., • Coordination of repair of non-PENTAX equipment (monitors, pumps...) with 3rd party, • Schedule and track service activities, including device repairs, inspections, demo device handling, and shipment coordination., • Support data entry and reporting for service metrics (e.g., turnaround time, backlog, repair volume)., • Maintain customer and equipment records, ensuring all data is complete and in compliance with quality standards., • Handle internal and external communication related to service requests, escalations, and status updates., • Support service invoicing and warranty claim documentation in collaboration with finance and customer service., • Provide structured feedback and input to the repair team to improve inspection results, repair quality, and overall process efficiency., • Assist in internal audits, compliance reviews, and documentation control activities., • Help implement process improvements in administrative workflows and digital tools (e.g., ERP, CRM, ticketing systems)., • The position holder proactively supports colleagues within the service organization by providing targeted information and expert guidance in line with defined processes – with the aim of fostering efficiency, knowledge transfer, and sustainable cross-functional collaboration., • Customer focus is embedded in every role. Through collaboration, consistency, and process excellence, we ensure that every action contributes to a positive customer experience and long-term satisfaction., • Takes on additional responsibilities and special projects as assigned, in alignment with business needs Requirements of Medical Device, Service Coordinator • Completed vocational training or a bachelor's degree in business administration, Office Management, Logistics, or a similar field – or equivalent qualification., • Experience in a service operations, technical administration, or customer support environment; experience in medical devices is a plus., • Familiarity with ERP systems (e.g., Microsoft Dynamics 365, Navision) and basic reporting tools (e.g., Excel)., • Strong organizational skills and attention to detail., • Service-oriented mindset with excellent communication and coordination abilities., • Ability to work in a structured and reliable manner, even under pressure It is the ongoing policy and practice of PENTAX Medical to provide equal opportunity in employment to all employees and applicants. No person shall be discriminated against in any condition of employment because of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.

Paramus, NJ Job Summary: As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. Your Day to Day Includes: Customer Service: • You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them., • You are a brand ambassador, eager to share your passion for gorjana with others., • You curate memorable experiences for each guest, surprising and delighting them with our service standards., • You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers., • You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies., • You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us., • You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report. Styling: • You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times., • You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products., • You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs. Sales: • You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results., • Conversion underpinned by authenticity is key - we don't force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team, • You are self-motivated and seek to better your personal performance and that of your team on a daily basis., • You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills., • You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor. Collaboration: • You contribute to our people-first approach by being positive, helpful, and respectful to others., • You exhibit a team player mentality and enjoy working with team mates towards a common goal., • You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you., • You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success. Operations: • You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role., • You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment., • You take initiative restocking and completing tasks in downtime to support store and sales readiness., • You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience., • You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time., • You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer., • You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech., • You may be asked to open and close the store which would require responsibility for a store key and alarm code., • You may be asked to assist with the labeling or re-ticketing of items as needed. There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list. • You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio., • You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval., • You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly., • You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule., • You contact and utilize the appropriate business partners for resources and guidance as needed. Job Requirements: • Love for the gorjana brand, • Must meet minimum work age requirement, • Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business, • Ability to lift or move at least 50 lbs, • Ability to bend, squat, twist, and reach, • Ability to stand and/or walk for at least 6 hours per shift, • Must be legally authorized to work in the country in which the store is located, • Ability to open or close the store At gorjana, you can expect: Perks: • On-site training, development, and mentorship, • Internal growth opportunities and pathways to leadership, • Generous employee discount and Monthly Product Allowance, • Amazing company culture, • Competitive Wages & Performance-based increases Benefits: • Medical, Vision, Dental and Life Insurance*, • Paid Time Off*, • 401K program, with employer match and matching program* Compensation: • Hourly wage between $20-23, • Commission, based on personal sales *eligibility qualifiers may apply We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Job Description Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing, and maintaining outstanding ponds, waterfalls, and other water features. We believe that each water feature should be unique and welcome creative concepts. Our teams are made up of talented and creative individuals, and as our company expands, we are constantly seeking to welcome more members to our team! Position Summary As a Retail Store Manager, you will be responsible for the daily operations of the store, including employee management, driving sales, and providing outstanding customer service to our clients. You will play a key role in overseeing the store budget, inventory, merchandising, order fulfillment, projects, and events, while also cultivating a creative and collaborative atmosphere that embodies our dedication to customer success. Responsibilities • Oversee the training process for new employees, focusing on FFP culture, product knowledge, sales techniques, and various associate responsibilities. Ensure that all team members are held accountable for their individual KPIs and objectives., • Develop staff by enhancing their knowledge and offering opportunities for ongoing growth; establish succession plans to prepare associates for future promotions., • Ensure payroll alignment by managing store schedules, overseeing labor costs, and adjusting to business conditions according to weekly, monthly, and quarterly sales. Plan payroll and scheduling based on store traffic to guarantee that the team is adequately staffed to assist customers effectively., • Establish an effective inventory management process by utilizing our POS and company software system. This includes executing essential business directives like price adjustments and ticketing procedures. To ensure loss prevention, focus on training associates, overseeing daily store activities, and ensuring that company policies are adhered to at all times., • Uphold the store's visual standards in alignment with the company's culture and creative vision, ensuring that product displays are consistent with other locations. Take the lead in making decisions regarding visual merchandising strategies, tailored to the layout and specific requirements of the store., • Responsible for maintaining appropriate product levels in both the greenhouse and on the sales floor by strategically planning and managing floor replenishment., • Analyze sales figures, interpret trends, and forecast future sales to manage all controllable costs and keep operations profitable., • Provide an exceptional and meaningful customer service experience that promotes the product and builds brand relationships. Service multiple customers at a time, multi-task and/or handle projects simultaneously., • Tasked in assisting in the cleaning and upkeep of the koi fish, plants, green houses, store tanks while ensuring the overall property is well-kept at all times. Keep the outdoor area well-maintained as necessary, which includes activities such as leaf blowing, weeding, and planting., • Recognize the appropriate moments to refer a customer to another department within the organization, such as Construction or Service, while ensuring that all relevant information is collected., • Perform any other duties and responsibilities as needed. Qualifications • 3-4 years of experience in Retail Store Management or similar industry - Required, • 3-4 years of experience managing and leading a team of associates - Required, • Heavy machinery operation experience - A Plus!, • Extraordinary interpersonal and communication skills, both verbal and written, • Ability to carry out job responsibilities in a high-volume, fast-paced setting, • Physical requirement involving the exertion of force up to 45 pounds, including standing, lifting, and walking flights of stairs, • High School Diploma, GED or equivalent - Required, • Available for varied weekly shifts including weekends, holidays, peak seasons, open and closings as needed - Required, • Familiarity with ponds, aquariums, aquatic plants or fish - a plus! Position Information Full-Time | Starting at $60,000/annually with growth opportunities Depending on Experience Benefits ● 401k and company match ● Dental Insurance ● Medical Insurance ● Vision Insurance ● Employee company discount ● High-growth and promotion opportunities! Powered by JazzHR xMkN08uZKs

Job Description Company Overview Fitz's Fish Ponds is a distinguished company known for designing, constructing, and maintaining outstanding ponds, waterfalls, and other water features. We believe that each water feature should be unique and welcome creative concepts. Our teams are made up of talented and creative individuals, and as our company expands, we are constantly seeking to welcome more members to our team! Position Summary As an Assistant Retail Store Manager, you will support the daily operations of the store, working closely with the Retail Store Manager to drive sales, manage staff, and provide exceptional customer service. You will assist in overseeing inventory, merchandising, order fulfillment, store projects, and events, while helping to foster collaborative and positive team environment that reflects our commitment to customer satisfaction. Responsibilities • Assist in managing daily store operations, including opening/closing procedures, employee oversight, and workflow management., • Support the training and development of new and existing employees on company culture, product knowledge, sales techniques, and daily responsibilities. Monitor associate performance and provide coaching to help the team meet individual KPIs., • Assist in managing payroll, schedules, and labor costs, ensuring the store is adequately staffed to meet customer needs and business demands., • Support inventory management, including replenishment, price adjustments, ticketing, and maintaining accurate stock levels. Assist in implementing loss prevention practices and ensuring compliance with company policies., • Help maintain the store’s visual standards and merchandising displays in alignment with company guidelines and overall brand aesthetic., • Assist in analyzing sales trends, tracking key metrics, and supporting initiatives to improve store performance and profitability., • Provide excellent customer service, addressing inquiries, resolving issues, and guiding customers to the appropriate departments as needed., • Assist with the care and maintenance of store items, including koi fish, plants, greenhouses, and outdoor areas, ensuring a clean, safe, and well-presented environment., • Perform any other duties and responsibilities as assigned to support the Retail Store Manager and store operations. Qualifications • 2-4 years of retail experience, preferably in a management or supervisory role - Required, • Experience leading or supporting a team of associates, including coaching and performance management, • Heavy machinery operation experience - A Plus!, • Strong interpersonal and communication skills, both verbal and written, • Ability work in a fast-paced retail environment and manage multiple priorities simultaneously, • Physical requirement involving the exertion of force up to 45 pounds, including standing, lifting, and walking flights of stairs, • High School Diploma, GED or equivalent - Required, • Available for varied weekly shifts including weekends, holidays, peak seasons, open and closings as needed - Required, • Familiarity with ponds, aquariums, aquatic plants or fish - a plus! Position Information Full-Time | $45k - $55k/annual salary Depending on Experience Benefits ● 401k and company match ● Dental Insurance ● Medical Insurance ● Vision Insurance ● Employee company discount ● High-growth and promotion opportunities! Powered by JazzHR V4gbilZ9gh

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Seasonal Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes, then this may be the role for you! Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. You'll play a major role in successfully managing the flow of merchandise from the stockroom through our stores, which is a critical element in driving positive results for the company. Responsibilities: • Receive freight and convey shipments from the shipping/receiving platform to backroom, • Process, ticket, store, move, and display merchandise, • Stock, organize and present new merchandise on the sales floor, • Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $15.92 per hour - $15.92 per hour

Connect media performance to ticketing outcomes, analyzing campaign, match, audience, geography, channel, and creative-level performance to understand what is actually driving sales and revenue. Manager, Digital Growth - Performance. The Manager, Digital Growth - Performance is the strategic owner o

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Fr unser neues Projekt suchen wir einen erfahrenen und motivierten Teamleiter (m/w/d) im Home-Office, der unser deutschsprachiges Kundenserviceteam engagiert fhrt, im Arbeitsalltag untersttzt und gemeinsam mit dem Team zu einem nachhaltigen Projekterfolg beitrgt. In dieser Rolle bernehmen Sie die fachliche und operative Fhrung eines Teams von Kundenbetreuern, die fr die hochwertige schriftliche Betreuung und Beratung unserer deutschsprachigen Kunden zustndig sind. Inhalte des Fucion-Projekts & Team-Aufgaben: • Schriftliche Kundenbetreuung: Professionelle Bearbeitung von Kundenanfragen ber digitale Kanle (E-Mail, Chat, Ticketing)., • Beratung & Vertrieb: Kompetente Fachberatung sowie zielgerichteter Vertrieb von Produkten und Dienstleistungen., • Daten- & Qualittspflege: Sorgfltige Dokumentation von Kundendaten im System und Sicherstellung hchster Qualitts- und Kundenzufriedenheitsstandards. Deine Hauptaufgaben als Team Lead: • Teamfhrung & Motivation: Disziplinarische und fachliche Fhrung sowie Motivation des Remote-Teams im Tagesgeschft., • Performancemanagement: berwachung und Steuerung der relevanten KPIs (Kundenzufriedenheit, Antwortzeiten, Lsungsquote)., • Qualittssicherung & Coaching: Regelmiges Monitoring, Feedbackgesprche und gezielte Schulung der Mitarbeiter zur Qualittssteigerung., • Prozessoptimierung: Schnittstelle zwischen dem Team und dem Management zur stetigen Verbesserung von Arbeitsablufen., • Ansprechpartner: Fachliche Untersttzung des Teams bei komplexen Kundenanfragen und Eskalationen. Das bringst du mit: • Mindestens zwei Jahre Berufserfahrung im Callcenter, • Erfahrung in der Fhrung von Teams und im professionellen Umgang mit KPIs, • Ausgeprgte Vertriebs- und Verkaufsstrke, • Hohe Eigenverantwortung, Einsatzbereitschaft und Eigeninitiative, • Kommunikationsstrke, soziale Kompetenz und Begeisterungsfhigkeit, • Belastbarkeit und Bereitschaft zu flexiblen Arbeitszeiten im Schichtbetrieb, • Verhandlungssichere Deutsch- und Trkischkenntnisse in Wort und Schrift, • Analytische und numerische Fhigkeiten sowie gute Excel-Kenntnisse, • Stressresistenz sowie ausgeprgte Kunden- und Serviceorientierung Das bieten wir dir: • Hardware-Paket: Wir senden dir das vollstndige technische Equipment, einschlielich Laptop und Headset, bequem per Kurier nach Hause., • Administrative Sicherheit: Du erhltst eine vollstndige Anmeldung bei der SGK und einen unbefristeten Arbeitsvertrag nach trkischem Arbeitsrecht., • Versicherung: Wir bieten eine private Krankenzusatzversicherung fr dich und deine Liebsten., • Vergtung: Dich erwarten ein wettbewerbsfhiges Grundgehalt und attraktive Prmienzahlungen., • Nesting-Bonus: Insgesamt 1.000 fr neue Mitarbeitende, die sechs beziehungsweise neun Monate im Unternehmen ttig sind. Die Auszahlung erfolgt in zwei gleichen Raten von jeweils 500 im 7. und 10. Gehaltszyklus., • Essensgeld: Monatlich bis zu 6.670 TL bei 23 Arbeitstagen., • Internetpauschale: Monatlich 440 TL, • Onboarding: Eine umfassende virtuelle Einarbeitung sorgt fr einen reibungslosen Start., • Entwicklung: Klare Karrierepfade in einem weltweit fhrenden Unternehmen. Bereit fr deinen nchsten Karriereschritt? Dann freuen wir uns auf deine Bewerbung! Werde Teil unseres internationalen Teams bei Conduent Trkei und gestalte mit uns die Zukunft. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. • Job Identification 26559, • Job Category Customer Experience, • Posting Date 10/08/2026, 01:48 PM, • Locations 349. Sokak No:1, Ataturk Bulvari, Konyaalti, Antalya, Antalya, 07070, TR (Remote)

Job Title: Director of Ticketing & Box Office Operations - Jersey Shore Wave Women's Tackle Football. Director of Ticketing & Box Office Operations. As a key member of our organization, you will play a crucial role in driving attendance while ensuring a seamless ticketing experience for fans on game

Job Title: Director of Ticketing & Box Office Operations - Jersey Shore Wave Women's Tackle Football. Director of Ticketing & Box Office Operations. Game Day Operations Experience Direct exposure to live event operations by running the box office, troubleshooting fan issues, and managing ent

DescriptionPosition at WebMDMedscapeLIVE!, a Medscape Company, delivers MD and HCP audiences across all therapeutic areas. Access MDs and HCPs through MedscapeLIVE! Events.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.MedscapeLIVE! is seeking a highly autonomous Lead Software Developer to serve as a technical anchor and driver of innovation for our registration portals and promotional live events. In this role, you will drive complex feature enhancements, and act as the primary point of contact for critical system challenges.As a strategic lead, you will be responsible for:Serve as the primary technical lead for stateside and offshore development teams proactively guiding projects of our proprietary web applications, global platforms, and educational infrastructures.Enforce code integrity, conduct rigorous code reviews, and mentor junior developers to elevate the entire team's velocity.Move beyond "ticket-taking" to proactively identify system vulnerabilities, automate repetitive workflows, and build advanced technical solutions (e.g., AIs, complex API integrations, etc.) before they impact production.Establish the standards for application responsiveness and cross-platform compatibility (Windows, iOS, Chrome, Safari, etc.). Lead the development team in testing enhancements, ensuring existing functionality remains and deployments result in zero downtime.Act as the escalation point for platform-breaking bugs to rapidly identify, isolate, and patch critical issues affecting live global events.Maintain comprehensive, high-level technical documentation, diagrams, and SOPs applicable to various software frameworks to ensure institutional knowledge is preserved and accessible.Manage large-scale projects and long-term strategic planning for development infrastructure, completing projects within production SLAs and tight deadlines.Skills/Requirements:Expert-level proficiency in front-end and full-stack technologies, including deep knowledge of HTML5, CSS3, modern JavaScript, XML, and associated libraries/frameworks.Proven experience architecting and managing third-party API connections, custom registration logics, and platform integrations (expertise with STOVA, Sitecore, or similar event management software and Webflow is highly preferred).Experience managing offshore resources, workflows, and conducting rigorous code reviews to maintain deployment standards. Demonstrated history of leading development cycles and driving product roadmaps.Must possess exceptional analytical skills with a proven ability to thrive under pressure and untangle complex legacy code.Aversion to "repetitive production work" actively seeks to automate routine tasks, implement continuous improvement, and streamline deployment pipelines.5+ years’ experience in web development with a proven track record in leadership and CMS architecture. Experience working with medical experts and medical content (MLR submissions a plus) is advantageous.Hyper-focus on data integrity, UX/UI consistency, and code execution.Excellent written and verbal communication skills, with the ability to translate complex technical concepts into clear business impacts for executive leadership and bridge communication between technical and non-technical stakeholders.Familiarity with modern version control, ticketing systems (e.g., YouTrack), and advanced data management.Compensation: $105,000 - $120,000Bonus Eligible: This position is also eligible for a discretionary company bonus, based upon business results.Benefits: Employees in this position are eligible to participate in the company sponsored benefit programs, including the following within the first 12 months of employment:Health Insurance (medical, dental, and vision coverage)Paid Time Off (including vacation, sick leave, and flexible holiday days)401(k) Retirement Plan with employer matchingLife and Disability InsuranceEmployee Assistance Program (EAP)Commuter and/or Transit Benefits (if applicable)Eligibility for specific benefits may vary based on job classification, schedule (e.g., full-time vs. part-time), work location and length of employment.

In a world of possibilities, pursue one with endless opportunities. Imagine Next!At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.Job Description:Parsons is looking for an amazingly talented IT Support Level 2 Specialist to join our team! In this role you will get to focus on providing excellent user support, assisting with day-to-day IT operations, and learning from more experienced team members.This role will only be supporting externally facing customer platforms, and not internal Parsons IT systems.What You'll Be Doing:Provide Tier 1 & Tier 2 support for client platforms and not internal Parsons IT systems, including:Windows 11 environments and Dell laptops.Cisco Meraki infrastructure (basic troubleshooting of switches, wireless access points, etc.).Microsoft 365 services: Teams, SharePoint, Exchange Online, and Intune MDM.iOS device setup and management using Apple Business Manager.Assist with monitoring IT systems and escalating issues to Level 2 support or senior team members as needed.Support ticket resolution through Zendesk or similar platforms, ensuring timely responses and accurate documentation.Help maintain IT documentation, Standard Operating Procedures (SOPs), and knowledge base articles.Perform basic asset management and inventory tracking.Promote security best practices and assist with endpoint management.Participate in training opportunities to develop technical skills and knowledge.Required Qualifications:1–2 years of IT support experience or equivalent coursework/internshipexperience.Basic knowledge of Windows 11 and Microsoft 365 (Teams, SharePoint,Exchange).Familiarity with IT ticketing systems like Zendesk or similar platforms.Strong organizational skills and the ability to prioritize tasks effectively.A willingness to learn new technologies and grow within the team.Preferred Qualifications:Exposure to Cisco Meraki systems or similar networking tools.Basic understanding of endpoint management tools like Microsoft Intune.Familiarity with iOS device setup and management.Relevant IT certifications (e.g., CompTIA IT Fundamentals+, Microsoft MS-900).Security Clearance Requirement:NoneThis position is part of our Critical Infrastructure team.For more than 80 years, our experts have designed and delivered the critical infrastructure that connects and protects communities around the world. We work in collaborative teams, both within the company and with our partners and customers, to plan, design, build, and modernize infrastructure. We take special pride in projects and solutions that improve communities as well as people’s quality of life by promoting economic growth, enhancing mobility, and increasing sustainability and resiliency. Powered by our people, we provide the imagination necessary to support our customers’ visions—and to help them see what's next!Salary Range: $74,800.00 - $130,900.00We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to .SummaryLocation: US - NJ, Newark; US - NY, ManhattanType: Full time

WORK OPTION: The NBA currently provides eligible employees the option of working remotely one day per week._Position SummaryThe NBA’s Enterprise Generative AI team is seeking a highly skilled and visionary Software Engineer to lead the development, deployment, and scaling of cutting-edge Generative AI applications that reimagine how our internal IT systems and business operations function. This role offers a unique opportunity to build foundational AI infrastructure and products that directly impact the way the NBA operates across departments—ranging from IT automation and support to business intelligence and productivity enhancement.As a technical thought leader, you’ll drive forward the use of large language models (LLMs) and foundational models (FMs), designing and fine-tuning bespoke AI solutions tailored to enterprise challenges. You’ll collaborate across IT, business, and product teams to identify transformative use cases and implement scalable AI-first workflows that unlock new value.Why Join Us:Be at the forefront of enterprise AI transformation within one of the most recognized sports and media organizations in the world.Drive high-impact initiatives that blend technology, data, and user experience to shape the future of work across the NBA.Work with cutting-edge tools and LLM platforms in a collaborative, fast-paced, and forward-thinking environment.Major ResponsibilitiesDesign and Develop: Architect and implement robust, scalable Generative AI systems using LLMs to solve enterprise-wide challenges in automation, knowledge discovery, and workflow acceleration.Model Development & Optimization: Fine-tune LLMs and foundational models to enterprise-specific data, optimizing for performance, latency, and relevance.Enterprise Integration: Seamlessly integrate AI tools into existing systems such as ServiceNow, GitHub, Tableau, SharePoint, and other platforms.Infrastructure Leadership: Define, build, and maintain scalable MLOps and LLMOps infrastructure for efficient model deployment, monitoring, and lifecycle management.Operational Efficiency: Develop automated AI-driven tools for internal support, IT ticketing systems, and operational efficiency improvements.AI Productization: Lead the creation of proof-of-concepts and transition them into production-grade AI features with cross-functional adoption plans.Best Practices & Governance: Champion ethical AI practices, security compliance, and responsible AI principles across the development lifecycle.AI Evangelism: Collaborate with internal stakeholders to promote AI literacy and adoption through demos, training sessions, documentation, and strategic influence.Innovation Watch: Stay up-to-date on industry trends, research papers, and emerging models to continuously improve and innovate NBA’s internal AI capabilities.Impact: Work closely with business and technology leaders to identify high-impact AI use cases and develop plans to address them.Required Education/Professional Experience:Educational Background: Bachelor’s or Master’s degree in Computer Science, Machine Learning, Data Science, or related discipline.Enterprise Engineering Experience: Minimum 3 years in applied AI/ML roles, ideally in enterprise contexts. Experience integrating ML solutions with platforms such as ServiceNow, GitHub, or cloud-based environments.Required Skills/Knowledge AttributesAI/ML Expertise: Deep understanding of Generative AI, LLMs, NLP, Transformers, and model fine-tuning techniques. Practical experience building and deploying models using frameworks like Hugging Face, PyTorch, or TensorFlow.Infrastructure & MLOps: Strong knowledge of cloud AI infrastructure (AWS/GCP/Azure), containerization (Docker/Kubernetes), and ML pipelines. Hands-on with tools like MLflow, Weights & Biases, or SageMaker.Software Engineering: Strong full-stack engineering skills (Python, JavaScript, Node.js, React, etc.) and background in building APIs and microservices.Data Fluency: Proficient in building ETL pipelines, managing structured/unstructured datasets, and using SQL and NoSQL systems. R experience is a bonus.Communication & Strategy: Exceptional communication skills to present technical topics clearly to executives, and a strategic mindset to align AI concepts and projects with business objectives.Full Time Benefits:Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days.Salary Range:$180,000 - $220,000Job Posting Title:Senior ManagerEmployees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days.We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.About the NBAThe National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.SummaryLocation: Secaucus, USAType: Full time

Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.Job Description=> At least 4 years of experience in SQL, Unix Skills => Writing SQL queries against complex database schemata=> Shell scripting=> Perl scripting=> UNIX: Analyzing logs, editing files. => Implementing changes using pre-defined methods=> Ticketing software like Service Now will be preffered=> Analytical skills => Experience and desire to work in a Global delivery environment.Qualifications--> Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.--> At least 4 years of experience in ITAdditional Information** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.SummaryType: Full-timeFunction: Information TechnologyExperience level: Not ApplicableIndustry: Information Technology And Services

Company DescriptionSonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, => Software Consultancy and Information Technology Enabled Services.Job Description• At least 4 years of experience in SQL, Unix Skills • Writing SQL queries against complex database schemata• Shell scripting• Perl scripting• UNIX: Analyzing logs, editing files. • Implementing changes using pre-defined methods• Ticketing software like Service Now will be preffered• Analytical skills • Experience and desire to work in a Global delivery environmentQualifications• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.• At least 4 years of experience with Information Technology.Additional Information** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.SummaryType: Full-timeFunction: Information TechnologyExperience level: Not ApplicableIndustry: Information Technology And Services

Job Description CoreWeave is The Essential Cloud for AI™. Built for pioneers by pioneers, CoreWeave delivers a platform of technology, tools, and teams that enables innovators to build and scale AI with confidence. Trusted by leading AI labs, startups, and global enterprises, CoreWeave combines superior infrastructure performance with deep technical expertise to accelerate breakthroughs and turn compute into capability. Founded in 2017, CoreWeave became a publicly traded company (Nasdaq: CRWV) in March 2025. Learn more at www.coreweave.com. About the role: As a Fleet Engineering Project Manager at CoreWeave, you will join a pivotal team within our Fleet Repair & Remediation organization. Acting as a team liaison for various internal and external stakeholders, you will ensure accurate and timely communication and alignment. Your responsibilities will include overseeing Returned Merchandise Authorization (RMA) generation, support, issue resolution, and generating performance metrics for both internal and external teams. Additionally, you will facilitate seamless communication across fleet engineering, data center technicians, and vendor teams. The ideal candidate will have a strong background in data center operations or similar physical logistics, experience with RMA processes, working with external vendors, and the ability to analyze, optimize, and operationalize both internal and external processes. Experience leading cross-team projects, working with planning, execution, and evaluation of project initiatives, including ticketing process improvements and optimization are assets for this role. Who You Are: • 3-5 years experience with physical IT infrastructure, Data Center operations and/or RMA of physical equipment with external vendors., • Experience working with and developing ticket-based workflows and looking at issues and ticket data trends to help identify bottlenecks and areas for improvement., • Familiar with tools and methods to create and maintain detailed documentation, and have proven experience in generating client-facing reports on infrastructure metrics, server management, and case workflows., • Practiced in communicating with external vendors regarding business needs, priorities, incidents, and effectively resolving conflicts when they arise., • Demonstrated execution ability and excellent communication skills., • Ability to conduct regular project reviews and evaluations to assess effectiveness, identify areas for improvement, and drive continuous optimization. Robust problem-solving skills and adaptability in a fast-paced environment., • Experience working with and supporting liquid cooled servers and liquid cooling infrastructure is preferred. Why CoreWeave? At CoreWeave, we work hard, have fun, and move fast! We're in an exciting stage of hyper-growth that you will not want to miss out on. We're not afraid of a little chaos, and we're constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: • Be Curious at Your Core, • Act Like an Owner, • Empower Employees, • Deliver Best-in-Class Client Experiences, • Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $99,000 to $132,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we've posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings for full-time employees; for roles in other locations, benefits vary and are shared during the hiring process. These include: • Medical, dental, and vision insurance - 100% paid for by CoreWeave, • Company-paid Life Insurance, • Voluntary supplemental life insurance, • Short and long-term disability insurance, • Flexible Spending Account, • Health Savings Account, • Tuition Reimbursement, • Ability to Participate in Employee Stock Purchase Program (ESPP), • Mental Wellness Benefits through Spring Health, • Family-Forming support provided by Carrot, • Paid Parental Leave, • Flexible, full-service childcare support with Kinside, • 401(k) with a generous employer match, • Flexible PTO, • Catered lunch each day in our office and data center locations, • A casual work environment, • A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA), CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com. Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.

Job Description POSITION OVERVIEW The Senior Manager, Venue Technology & End User Support will be responsible for leading end user support and the operation of key systems in support of live events at Prudential Center. This role combines deep technical expertise with hands-on team leadership, with a primary focus on keeping systems running reliably for staff, events, and fans. RESPONSIBILITIES End User Support • Provide L1 and L2 end user support for all staff including hardware, software, and application troubleshooting across Windows and Mac environments, • Lead IT service desk team providing day-to-day helpdesk support and dedicated game day and event coverage at Prudential Center and across the organization, • Manage IT onboarding and offboarding for venue staff, • Collaborate with Manager, IT Support & Services on shared service desk coverage across all HBSE properties Venue Technology • Manage and maintain all venue technology systems at Prudential Center., • Support the IT infrastructure behind venue operations including Windows and Linux hardware, operating systems, and network connectivity used in scoreboard operations, game presentation, and broadcast workflows. This role does not operate AV or scoreboard applications directly but ensures the underlying systems are stable, patched, and secure, • Support venue technology systems including Xenial POS, payment kiosks, ticketing technology, C-Cure access control, Avaya phone systems, TriplePlay IPTV, two-way radios, and fan-facing applications, • Execute pre-event technology checklists covering AV, network, POS, ticketing, digital signage, and broadcast systems to ensure full readiness before every event. Serve as the onsite IT point of contact for touring and production teams, fulfilling technical requirements on event day, • Serve as the primary technical point of contact for AV, network, POS, ticketing, broadcast, and access control systems, working directly with event production teams, touring companies, and external technology vendors, • Manage technology setup and breakdown for events, concerts, and games, • Conduct proactive maintenance schedules on all venue hardware and systems Team Leadership • Supervise and develop IT support staff at North locations, • Set clear expectations, conduct regular 1:1s, and manage performance, • Build a team culture of accountability, responsiveness, and service excellence, • Participate in hiring decisions for IT support staff QUALIFICATIONS Required • 7+ years of experience in IT with at least 3 years in a management or team lead role, • Experience supporting technology in a live event, venue, or entertainment environment is a plus but not required. Candidates from hospitality, entertainment, or media backgrounds are welcome to apply., • Strong understanding of venue technology — AV systems, digital signage, POS, WiFi, • Deep expertise in Windows Server, Active Directory, Group Policy, Microsoft 365, and endpoint management (Intune, Autopilot) is critical for this role, • Strong end user support background — helpdesk operations, SLA management, • Excellent communication and stakeholder management skills, • Ability to work evenings, weekends, and holidays for events and games, • Valid driver's license preferred — travel between Newark, Jersey City, and Utica required Preferred • Networking knowledge including VLANs, switching, and enterprise WiFi is a strong bonus. Experience with Extreme Networks or similar platforms a plus, • Experience supporting NHL, NBA, AHL, or other professional sports venues, • Familiarity with ticketing platforms and fan-facing event technology, • CompTIA, Microsoft, or relevant certifications a plus WHAT WE OFFER • Unique opportunity to work across world-class sports and entertainment venues, • High-energy, collaborative team culture, • Exposure to cutting-edge venue and event technology WORKING CONDITIONS: Travel Requirements: Travel between HBSE’s various offices is required; trips may require air travel and/or overnight stay. Work Environment: This position generally requires that work primarily be performed from the New Jersey Devils office in Newark, NJ, and can require attendance at events taking place at the arena during nights and weekends. Physical Requirements: Must be able to lift and carry up to 30 pounds COMPENSATION AND BENEFITS: The pay range for this position at commencement of employment is expected to be between $110,000 and $135,000 / year. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position will also include other elements, including eligibility for an annual discretionary bonus. This position will be an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The benefits package for the position may include the following, subject to the terms of the then-in-effect Company policies, plan documents and other eligibility criteria: • Medical/Dental/Vision/Flexible Spending Accounts, • Pretax Transportation Benefit, • Generous Parental Leave policies, • 401K (with a company match after 1 year of service), • Generous Paid Time Off policies, • 13 Paid Holidays, • ½ Day Summer Fridays, • Complimentary or Discounted Sports & Concert Tickets, • On Site Fitness Rooms, • Other League & Partner Discounts Details of participation in these benefit plans will be provided if a candidate receives an offer of employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class. #LI-DNP

Job DescriptionBenefits: • Competitive salary, • Health insurance, • Opportunity for advancement, • Paid time off This is an agent seat, not a sales seat We book and service corporate travel. You will be on a GDS most of the day, building and reissuing itineraries for business travellers, and you will be the person a client calls when a flight cancels at 7pm and they need to be in Chicago by morning. If you are looking for a role that is mostly prospecting and quota, this is not it. What you will actually do • Build domestic and international business itineraries across air, hotel, car, rail and ground, • Quote, price and optimise fares, including negotiated and corporate fares, • Issue, exchange, reissue and refund tickets, and keep PNRs clean, • Handle disruption. Cancellations, misconnects, schedule changes and the rebooking that follows, • Apply each client travel policy correctly, and know when to flag an exception rather than absorb it, • Hold relationships with airline, hotel and ground vendors What we need you to bring • Hands-on GDS experience. Sabre, Amadeus, Apollo, Galileo or Worldspan. This is the requirement, not a preference. Tell us which one and how long., • Experience booking for business travellers rather than leisure. Corporate, government, university or agency-side all count., • Comfort with ticketing mechanics. Exchanges, reissues, voids and residual value., • Composure on the phone with a traveller who is already stranded and already annoyed., • Accuracy under time pressure. A wrong record locator costs real money. What we do not need A sales background. A degree in anything specific. Experience with our particular back office, which we will teach you. If you have spent three years as a corporate agent on Sabre and never sold anything in your life, you are exactly who we are looking for. Details • 40,000 to 55,000 per year depending on experience, • Full time, hybrid out of our Wayne, New Jersey office, • Reports into our operations group About ABT US Amsalem Business Travel is a corporate travel management company. Seven locations worldwide, headquartered in Israel, in the travel business since 1983. Our US operation runs out of Wayne, New Jersey. Small team, no layers, and the person doing the booking talks directly to the person who owns the client relationship. Applicants must be legally authorised to work in the United States. We do not provide visa sponsorship for this role. Flexible work from home options available.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise., • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise., • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training. Employment Type: Full time Location: Roseland, NJ

Job DescriptionTITLE: HELP DESK TECHNICIANLOCATION: HACKENSACK, NJSCHEDULE: M-F (9:30AM-5:30PM) Job Summary: Seeking a Help Desk Technician to complete our client’s four-person Helpdesk team. The position involves providing technical assistance for hardware, software, and mobile devices, supporting video conferences through Teams and Zoom, maintaining equipment inventory, and documenting support activity in the Firm’s ticketing system. Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment. Requirements: • Significant experience with Microsoft Windows 11, Microsoft 365 (especially Outlook and Word),, • I Manage experience (strongly preferred), • Ticketing system experience, • A law firm or professional services background is preferred., • An associate’s or bachelor’s degree in information systems or a related field, or equivalent work experience, is also preferred., • Periodic travel to other Firm offices is required by a team member every few months, along with a couple of additional trips each year by some team members for office buildouts and expansions., • Flexibility to provide occasional shift coverage or extended hours to cover planned and unplanned PTO.

Job DescriptionTITLE: HELPDESK TECHNICIANLOCATION: HACKENSACK, NJ Seeking a Help Desk Technician for our client’s Hackensack, New Jersey office. The schedule is Monday through Friday, 9:30 a.m. to 5:30 p.m. JOB SUMMARY: The position involves providing technical assistance for hardware, software, and mobile devices, supporting video conferences through Teams and Zoom, maintaining equipment inventory, and documenting support activity in the Firm’s ticketing system. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment REQUIREMENTS: • Candidates should have experience with Microsoft Windows 11, Microsoft 365 (especially Outlook and Word), and iManage (strongly preferred)., • Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly., • Periodic travel to other Firm offices is required, along with additional travel for office buildouts and expansions., • The position also requires flexibility to provide occasional shift coverage or extended hours when needed., • A law firm or professional services background is preferred., • An associate’s or bachelor’s degree in information systems or a related field, or equivalent work experience, is also preferred.

Job DescriptionCompany Description Job Description Position: Desktop Support Engineer Location: Newark, NJ Schedule: 5 days per week, onsite. Interview Process: Initial phone screening, followed by an in-person interview. You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues. Requirements: • 4–6 years’ experience or college degree, • Windows AD, Office 365, DHCP, DNS, LAN/WAN, • Ticketing system, asset management, vendor coordination, • Strong customer service and communication skills, • Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM. Note: • Fully onsite role requiring presence 5 days a week, Tuesday to Saturday from 8:00 AM to 4:30 PM., • Must be available to work Saturdays and certain holidays as part of a 24/7 support team.Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionCompany Description Job Description We’re hiring a Desktop Engineer for our 3rd shift (Tues–Sat, 12am–8am, onsite in Newark, NJ). Please share your updated resume. You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues. Requirements: • 4–6 years’ experience or college degree, • Windows AD, Office 365, DHCP, DNS, LAN/WAN, • Ticketing system, asset management, vendor coordination, • Strong customer service and communication skills, • Saturday and holiday availability Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Position Overview A growing provider of healthcare and diagnostic technology solutions is seeking a hands-on Field Service Technician to support the repair, maintenance, calibration, and troubleshooting of medical and electronic equipment. This role combines both in-house service work and customer-facing field support, requiring strong technical aptitude, problem-solving skills, and a commitment to delivering exceptional service. The ideal candidate will enjoy working independently, traveling to customer sites, and resolving technical issues in a fast-paced environment. Key Responsibilities • Perform preventative maintenance, troubleshooting, repair, and calibration of medical and electronic equipment., • Travel to customer locations to diagnose and resolve equipment issues., • Assemble, disassemble, test, and verify equipment performance., • Maintain accurate service records, repair documentation, and inventory logs., • Coordinate service appointments and communicate repair status with customers., • Process returned equipment and manage shipping/receiving activities related to repairs., • Prepare repair quotations and assist with service-related administrative activities., • Collaborate with internal teams to resolve technical and customer support issues., • Ensure compliance with company quality and safety procedures. Qualifications • 1+ years of experience in equipment repair, field service, electronics, biomedical equipment, or a related technical field., • Strong mechanical and electrical troubleshooting skills., • Ability to read and follow technical documentation and service procedures., • Excellent organizational, communication, and time-management skills., • Self-motivated with the ability to work independently and as part of a team., • Proficiency with Microsoft Office and basic computer applications., • Valid driver's license required., • Valid passport or ability to obtain one preferred., • Ability to travel up to 50%., • Ability to lift up to 50 pounds on occasion. Preferred Qualifications • Experience servicing medical devices, laboratory equipment, diagnostic instruments, or other electromechanical systems., • Familiarity with CRM, ticketing, or service management systems., • Experience working directly with customers in a field service environment. Compensation & Benefits • Competitive hourly compensation, • Medical, dental, vision, and life insurance, • 401(k) with company match, • Paid vacation, holidays, and sick time, • Career growth and advancement opportunities, • Ongoing technical training and development

Job DescriptionLevel Up Your IT Career at 360 Networks! Are you an MSP pro ready to tackle complex IT challenges? At 360 Networks, we’re not just another IT company—we’re a fast-growing, collaborative team where your skills are valued, your ideas make an impact, and your work directly drives client success. Benefits That Actually Matter: Healthcare costs are no joke, so we make sure you’re covered. We offer industry-leading medical plans with strong employer contributions, paid time off, professional development opportunities, and more—helping you focus on IT, not your wallet. At 360 Networks, your career growth and well-being are top priorities. • Healthcare You Can Count On: We offer Horizon Blue Cross Blue Shield of New Jersey medical coverage with a low $1,500 deductible — real protection that helps keep medical costs down and protects you and your family., • 401(k) You’ll Want to Use: Secure your future with our Fidelity Investments 401(k) plan with up to a 4% employer match — we help you build retirement savings, not just pay your bills., • Time Off & Growth Support: Paid time off + professional development assistance means you recharge, level up your skills, and avoid burnout — because great talent thrives when supported. Job Requirements: • Understand and solve customer technical problems over the phone or in-person as needs warrant., • Conduct analysis and troubleshooting via telephone, email and remote control for customer accounts in a timely fashion., • Monitor and troubleshoot back up or other regularly scheduled client work., • Work within a ticketing system to track and escalate customer problems., • Maintain a positive phone demeanor and ensure customer satisfaction., • Perform remote maintenance as needed., • Other duties as assigned., • Demonstrate competency in products and services as offered by the company such as Microsoft Office 365, Entra, Intune, FortiGate and Meraki Firewalls, and others., • Spot themes and proactively work to solve them. Preferred Knowledge and Qualification: • Good working knowledge of basic LAN network., • Experience with access control., • Experience with surveillance cameras., • Experience with setup of network switches and routers., • Must have your own basic tools., • Create and maintain documentation on a consistent basis with multiple different networks., • Work as part of a team to support users., • Configure basic IT equipment such as IP Cameras, NVR, FortiGate and Meraki Firewalls,, VOIP Phones, Managed Switches, and Access Points., • Thorough knowledge of common end-user software: Microsoft, Apple, Adobe, web browsers, email, etc., • Experience supporting an environment of Windows and Mac computers., • Ability to work with different types of software and applications, troubleshoot IT hardware, and test and fix network wiring., • Excellent verbal and written communication skills for communicating with end users and upper management., • Must be able to maintain confidentiality., • Candidate should feel comfortable in taking initiative and taking direction from colleagues., • Preferred Experience in Information and Technology., • Preferred Experience in entry level networking and system applications., • Preferred Comp TIA A+ Certification and Comp TIA Network + Certification., • Must have a valid driver’s license and own vehicle to get around. Gas and tolls and millage is reimbursable.If you would like to work in a fast-growing firm that will support your learning, then Apply Now!