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POSITION SUMMARY / RESPONSIBILITIES Functions as a computer hardware technician responsible for the installation, maintenance, troubleshooting, and repair of desktops, laptops, printers, and other end-user devices. Provides hands-on technical support to ensure systems are operating efficiently and end users are fully supported. Diagnoses hardware and basic software issues, replaces components, and performs system upgrades as needed. Installs and configures operating systems, drivers, and standard business applications. Supports onboarding and offboarding activities including device setup, imaging, and user configuration. Maintains accurate inventory of hardware assets and ensures proper documentation of repairs and service requests. Collaborates with IT team members to escalate complex issues and support overall infrastructure reliability. Provides timely and professional customer service to internal users. EDUCATION / EXPERIENCE High school diploma or equivalent required. Completion of specialized electronics or IT-related coursework required. Associate’s degree in electronics, information technology, or a related field preferred. At least one year of experience in desktop support, hardware repair, or IT support required. Relevant internship experience may be considered in place of on-the-job experience. Hands-on experience supporting Windows environments (Windows 10/11 preferred) and Microsoft Office products required. Familiarity with basic networking concepts (TCP/IP, printers, connectivity issues) preferred. Experience with imaging tools, ticketing systems, and asset management is a plus. A+ Certification preferred. Strong troubleshooting skills, attention to detail, and the ability to communicate effectively with both technical and non-technical users are essential. Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco by Highspring”) respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.

Capgemini Government Solutions (CGS) LLC is seeking a PIM/PAM Engineer to support mission‑critical government clients. The ideal candidate will collaborate with a high‑performing team, engage with a broad range of stakeholders, and play a key role in expanding CGS capabilities while continuing to grow their technical and consulting expertise. The PIM/PAM Engineer is responsible for the architecture, design, implementation, and administration of enterprise-level Privileged Identity Management (PIM) and Privileged Access Management (PAM) solutions. This role ensures the secure management of privileged identities within the framework by maintaining a hardened appliance posture and enforcing the Principle of Least Privilege across the enterprise. The ideal candidate is a technical specialist who understands that identity is the new perimeter. You will act as the primary administrator for our PAM vaulting solutions, working closely with Infrastructure, DevOps, and Security Operations teams to integrate vaulting into every layer of our tech stack. Key Responsibilities : Design, deploy, configure, and maintain robust PIM/PAM solutions across enterprise, cloud, and hybrid environments. Manage the lifecycle of privileged accounts, including automated vaulting, password rotation, privileged session management, and just-in-time (JIT) access. Integrate PIM/PAM tools with broader identity ecosystems (IdPs, IGA, SIEM, and ticketing systems like ServiceNow) using APIs and custom scripting. Define, implement, and enforce least-privilege access policies, role-based access control (RBAC), and attribute-based access control (ABAC). Conduct regular discovery audits to identify unmanaged privileged accounts, service accounts, and secrets, bringing them under centralized management. Provide tier-3 technical support for complex identity infrastructure issues, system upgrades, patches, and disaster recovery drills. Support continuous monitoring and audit readiness by generating compliance reports and ensuring adherence to federal and DoD security frameworks. Deep understanding of session recording, credential vaulting, secrets management, and delegation of authority. Strong foundational knowledge of Windows Active Directory, Linux/Unix administration, Group Policy Objects (GPOs), and basic networking protocols. Proficiency in scripting languages (e.g., PowerShell, Python, Bash) for automation and API integrations. Required Qualifications: Ability to obtain and maintain a DoD Secret Clearance. U.S. Citizenship is required. Bachelor’s degree in computer science, Information Technology, Cybersecurity, or a related technical field is required. 6+ of progressive IT experience required with 2-3+ years of dedicated experience in Identity and Access Management (IAM), with a strong focus on PIM/PAM engineering highly-desired. CompTIA Security+ CE (Current) is highly desired. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion. Get The Future You Want | www.capgemini.com Disclaimer All qualified applicants will be considered for employment based on their skills, and merit. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $110k - $135k. This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

An Inventory Trouble Ticket System (ITTS) role focuses on Supply Chain operations, investigating warehouse and carrier shipping errors, and preventing negative customer experiences by tracking, auditing, and resolving inventory discrepancies within logistics and backend support systems. Key Responsibilities: • Investigation & Resolution: Identify the root cause of warehouse fulfillment delays, shipping exceptions, and lost/misrouted devices., • Partner Collaboration: Work with third-party logistics (3PL) vendors, shipping carriers, and internal departments like billing, IT, and customer service to resolve discrepancies., • Ticket Management: Utilize company-approved ticketing and inventory management systems to track disputes, log resolution steps, and document historical data., • Supply Chain Compliance: Ensure that device supply chains operate smoothly by enforcing compliance standards and correcting operational bottlenecks in the Forward Supply Chain. Job Requirements: • A high school diploma or equivalent, • 2 to 3 years of verifiable experience in logistics, supply chain, business support, or technology support., • Backgrounds in retail systems or inventory control.

Job Description Job Title: Systems Analyst 2 Category: Applications / Software Development Location: Austin, TX 78751 Work Model: Hybrid (3 days remote, 2 days onsite – Monday & Tuesday; subject to change) Interview Mode: Microsoft Teams Estimated Hours: Up to 696 hours Position Overview We are seeking an experienced Systems Analyst to support application development and system enhancement initiatives for a state-level client. The role involves understanding business objectives, analyzing system capabilities, and recommending effective solutions while collaborating with both technical and non-technical stakeholders. Key Responsibilities • Analyze business objectives and operational procedures to identify system improvements and automation opportunities, • Gather and document requirements from stakeholders and subject matter experts, • Create use cases, workflows, acceptance criteria, and system documentation, • Perform cost/benefit analysis and evaluate alternative solutions, • Ensure system design complies with established standards, • Conduct testing including test data preparation, execution, and defect resolution, • Provide status updates and communicate risks/issues to stakeholders, • Collaborate with cross-functional teams (developers, analysts, DBAs, project managers), • Maintain updates in ticketing systems and ensure transparency, • Facilitate knowledge transfer through documentation and training sessionsRequired Skills & Experience, • 5+ years of experience in Medicaid Claims Processing, • Strong experience in business analysis and solution identification, • Expertise in gathering and documenting user requirements, • Experience writing detailed functional and technical documentation, • Experience in cost/benefit analysis, • Ability to define input/output formats and reporting requirements, • Hands-on experience with Azure DevOps and wireframing, • Strong analytical and problem-solving skills, • Excellent communication and interpersonal skills, • Knowledge of IT industry trends, architecture concepts, and emerging technologies, • Understanding of data integrity, security practices, and standards, • Experience working in Agile/Scrum environmentsPreferred Skills, • Experience with State DIR Project Delivery Framework, • Familiarity with enterprise information architecture and data management, • Knowledge of software architecture and infrastructure components For more details reach at resumes@navitassols.com. About Navitas Partners, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided, and your salary will be discussed upfront.

Job DescriptionPosition Description: MISSION: The mission of the Tobin Center for the Performing Arts, a non-profit arts organization, is to serve as San Antonio’s cultural arts center, driving meaningful change in the community through the arts by providing world class entertainment in state-of-the-art facilities, supporting the work of local performing arts organizations, and ensuring inclusive and accessible arts education and outreach programs to San Antonio’s diverse population. To fulfill its mission, The Tobin Center established Tobin Entertainment LLC to generate additional financial support for Tobin Center programs and ensure quality arts entertainment is available to the public in performing arts centers and other venues throughout the United States. DESCRIPTION: Situated along the banks of the San Antonio River in the heart of the city, the Tobin Center for the Performing Arts transformed arts in San Antonio. Its stunning architecture, creative interior design and lighting, exceptional acoustics, and blockbuster talent from around the world attracts widely diverse audiences from San Antonio and the region. The remarkable flexibility of the 1,750 seat H-E-B Performance Hall, with its distinctive “flat-floor” capability, opens the door for performances and events of almost any sort. The acoustics can be “tuned” to fit the performance and the physical set-up of the performance hall; and the sound insulation throughout The Tobin Center enables simultaneous use of the Performance Hall, the Studio Theater, and the River Walk Plaza. Audiences can see and hear performers and performances of every kind at the Tobin Center for the Performing Arts. The Tobin Center includes three venues: -\tThe H-E-B Performance Hall is a 1,750-seat performance space with excellent sound capabilities, adjustable for both acoustic and amplified musical presentations. The main floor converts from traditional theater seating to a flat-floor concept capable of seating more than 600 for banquet or cabaret style events or up to 1,050 for a general admission standing-room event. -\tThe Carlos Alvarez Studio Theater is a 300-seat studio theater with numerous flexible-seating options and arrangements. -\tThe Will Naylor Smith River Walk Plaza is an exterior venue along San Antonio’s River Walk that is ideal for films, concerts, and events. The plaza can accommodate seating for 600 people and includes a state-of-the-art 32-foot video wall. TOBIN ENTERTAINMENT LLC: Tobin Entertainment LLC., the off-site tour and promotion division of the Tobin Center for the Performing Arts, was created to generate additional financial support to drive meaningful change in San Antonio through Resident Companies, Generation Next, and diverse community outreach. Tobin Entertainment partners with performing arts centers and other venues all over the United States to bring quality entertainment to the public. Tobin Entertainment LLC currently operates in 70 cities in 29 states nationally. Position Summary Working collaboratively with the development team, the VIP Concierge & Development Coordinator serves as the main point of contact for VIP ticketing and parking needs; provides support for all development initiatives; takes the lead in processing donations, pledges, and memberships; runs requested reports from Tobin database; coordinates and tracks Charlie’s Seats distribution; creates mailing lists; creates and mails acknowledgements; and responds to all requests for nonprofit ticket donations. The candidate must have excellent organizational skills and proficiency in CRM database operations. The VIP Concierge & Development Coordinator reports to the Director of Grants and Database Operations. Essential Duties and Responsibilities VIP Concierge Services -\tServes as the point of contact for VIP concierge services, responds to questions and provides excellent frontline service. VIPs include box holders, Board of Directors, and $2,500+ members. -\tManages VIP benefits. -\tManages distribution of CEO and VP of Development performance tickets. -\tNotes pertinent donor data and research information in Tobin database. -\tTracks VIP and donor records, noting interactions and donor preferences in Tobin database. -\tMaintains and monitors Moves Management plan and assists with related efforts. -\tCoordinates with other departments (Box Office, Marketing, and Catering) to ensure clear allocation of responsibilities, management of deadlines, and task completion as related to VIPs. Donor Database -\tBuilds and updates gifts, benefits, and membership program in the database. -\tProcesses gifts including cash, pledges, and grants. -\tOversees database management: gift entry, records management, donor recognition, and donor prospects. -\tMaintains donor records in The Tobin Center database including, but not limited to: donor interaction, pertinent donor data, and research information. -\tRuns detailed membership reports weekly or as needed. -\tWorks with accounting to reconcile reports. -\tProvides Board of Directors statements with guidance from VP of Development. -\tUses database records to prepare mailing lists for e-communications, stewardship mailings and solicitations. -\tUpdates MailChimp mailing lists with corrections and new member and donor contact information. -\tPrepares monthly renewal pledge reminders and letters for major gifts, memberships, corporate and termed box holders. -\tPrepares and mails tax letters annually. -\tPrepares and mails acknowledgment correspondence for members, VIPs and donors. -\tMails donor acquisition correspondence. -\tEnsures that all donations are being acknowledged by the Development team according to the current gift acknowledgment policy. Other -\tArranges for disbursement of complimentary tickets to under-resourced school groups, nonprofit organizations and individuals (Charlie’s Seats), and keeps detailed records. -\tAssists with execution of fundraising and donor-related special events, including seating assignments for the Annual Benefit Concert. -\tParticipates in weekly meetings including Development team meeting and others as requested. -\tAttends evening and weekend events as needed. -\tPrepares prospect research. Qualifications The requirements listed below represent the knowledge and skills required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. -\tBachelor's degree and experience with a CRM database. -\tAt least two years of customer service experience. -\tInnovative, creative thinker who is a team player. Competency To perform the job successfully, an individual should demonstrate the following competencies: -\tCustomer Focus - Incumbent’s interaction with internal and external constituents requires an ability to anticipate and meet needs quickly and accurately. Outstanding customer service, both in person and on the phone, is essential. The ability to work under pressure and with frequent interruptions is critical. Ability to manage difficult and/or emotional customer situations and resolving customer issues quickly and thoughtfully to ensure the highest level of customer service and satisfaction. -\tRepresentation of The Tobin Center – Contributes to and promotes a positive image of The Tobin Center throughout all areas of responsibility. -\tJob Knowledge – Understands the duties, methods and procedures required by the job. An understanding of donor-centered relationship building is essential. -\tConfidentiality – Independent judgment and initiative must be frequently exercised. Because of the nature of the interaction and transactions, a high level of discretion is required concerning donor information. -\tTeamwork – Ability to interact and develop relationships with co-workers; give and receive constructive input; contribute ideas and viewpoints; adapt to changing circumstances and expectations; understand and remedy interpersonal conflicts. -\tCommunication – Commitment to employing and promoting effective written/verbal communications with staff, patrons, and external constituents. -\tManagement of Resources – Ability to use time, money, technology and people efficiently and effectively. Makes suggestions to improve the resources that pertain to incumbent job responsibilities. -\tTechnical Knowledge – Ability to demonstrate the specific skills required for fulfilling the essential duties and responsibilities of the position, using Microsoft Office, Tobin Center database and tools that are necessary to accomplish work. -\tDependability & Time Management – Ability to multi-task and meet multiple deadlines in a timely fashion. Attendance & punctuality fall within standards. Takes responsibility for actions and accepts responsibility for mistakes. Follows through on assignments despite setbacks, shifting priorities when necessary. -\tInitiative – Demonstrates willingness to increase job knowledge and improve performance. Work Environment and Physical / Mental Activities, Requirements and Demands commonly associated with the performance and functions of this position. -\tClimate controlled office environment; Minimal exposure to inclement weather. Regular work hours that can include evenings and weekends. Exposure to computer screens. -\tAbility to operate assigned office equipment and to adhere to all safety guidelines. -\tStanding, walking, sitting for prolonged periods of time; reaching, stooping, bending, kneeling, navigating stairs, hand and finger dexterity, clear speech, hearing / listening. -\tClarity of vision with the ability to bring objects into sharp focus; color perception. -\tIntense concentration over extended periods of time that can include frequent interruptions for questions and advice. Stress associated with competing priorities and time deadlines is occasionally an element of this position which must be recognized and successfully managed. -\tAbility to lift up to 30 pounds. -\tAbility to maintain confidentiality and discretion. Machines, Tools, Equipment and Work Aids: Representative but not all inclusive of those commonly associated with this position are computer, printer, copier, and telephone. Communication: An Application for Employment must be filled out in order to be considered for employment. The Tobin Center Application may be found at www.tobincenter.org under the Employment tab. Please send an availability schedule and resume in addition to your application.

Job DescriptionDescription: Position Summary: The System Administrator career track (Levels I through III) supports the design, deployment, and ongoing maintenance of client server and storage environments. Each level builds upon the last, with increasing expectations for technical depth, independence, automation capability, and leadership contribution. System Administrator I is an entry-level position designed for individuals with a foundation in IT who are ready to grow into infrastructure support. At this level, the focus is on learning the environment, performing routine maintenance, following documented procedures, and building core skills in Windows Server administration and ticketing. System Administrator II is a mid-level position for technicians who have demonstrated proficiency in daily system operations and are beginning to take greater ownership of their workload. At this level, the expectation is stronger technical depth, more independent troubleshooting, and active contribution to documentation and process improvement. System Administrator III is a senior-level position for experienced administrators who take ownership of complex environments, lead system implementations, and serve as escalation points for the team. At this level, the expectation is proficiency in virtualization, scripting, proactive maintenance, and mentoring junior staff. All levels participate in after-hours and on-call support rotations and work primarily through the company’s ticketing system to track time, document work, and manage client communications. All levels will be required to work onsite M-F. Key Responsibilities: • Install, configure, maintain, and troubleshoot Windows-based server and storage infrastructure across client environments, including physical and virtual platforms (e.g., Hyper-V, VMware)., • Manage and support Active Directory, Group Policy, DNS, DHCP, and other core directory services with a focus on availability, accuracy, and security., • Apply system updates, security patches, and configuration changes on a regular schedule; verify successful deployment and follow change management processes., • Monitor server health, backups, and system alerts; respond to and resolve tickets related to performance, availability, and access; escalate as appropriate., • Support and maintain backup platforms, enterprise storage systems, and disaster recovery solutions; participate in DR testing and business continuity planning., • Use PowerShell and other tools to perform administrative tasks, support automation, and improve operational efficiency., • Maintain accurate and detailed documentation of system configurations, changes, procedures, and asset/licensing records., • Work with the security team to implement system hardening baselines and remediate identified vulnerabilities., • Assist in the deployment and configuration of monitoring, backup, and endpoint protection tools across client environments., • Collaborate with internal teams and clients to support server migrations, virtualization efforts, infrastructure upgrades, and issue resolution., • Assist with onboarding and offboarding processes, including file server permissions, security group management, and client discovery documentation., • Mentor and support junior team members; serve as an escalation point for system-related issues., • Operate within the ticketing system to manage time, document work, track task progress, and maintain clear client communications., • Participate in an on-call rotation and provide after-hours support as scheduled., • Perform additional tasks as assigned. Skills and Qualifications: Level I – System Administrator I • 1–3+ years of experience in IT support or system administration, or relevant technical education, • Basic understanding of Windows Server and Active Directory environments, • Willingness to learn PowerShell and system automation tools., • Strong communication, documentation, and troubleshooting skills., • Experience using or willingness to learn a ticketing system., • Certifications such as Microsoft Azure Fundamentals, Microsoft 365 Fundamentals, Azure Administrator Associate or similar are preferred., • Ability to lift equipment up to 50 lbs and travel to client sites when required. Level II – System Administrator II • 3–5+ years of experience in system administration or related IT support roles., • Solid understanding of Windows Server, Active Directory, and Group Policy management., • Experience with backup systems, patch management, and system monitoring tools., • Familiarity with PowerShell scripting or a strong interest in developing those skills., • Hands-on experience using a ticketing system., • Strong troubleshooting, documentation, and communication skills., • Preferred certifications: Microsoft Windows Server Hybrid Administrator Associate, Azure Administrator Associate, Microsoft 365 Administrator Expert, or similar. Level III – System Administrator III • 5–7+ years of experience in system administration, with increasing levels of responsibility., • Proficient in managing Microsoft Windows Server environments and core services (AD, GPO, DNS, DHCP)., • Experience with virtualization technologies such as VMware or Hyper-V., • Working knowledge of backup systems, disaster recovery planning, and storage infrastructure., • Familiarity with Microsoft 365, Azure, or other cloud-based services is preferred., • Experience with PowerShell scripting for system management and automation is preferred., • Experience using a ticketing system to manage service requests and document resolution steps., • Ability to lift equipment as needed (up to 50 lbs) and travel to client sites if required., • Strong sense of ownership, accountability, and customer service focus., • Preferred certifications: Microsoft Azure Administrator Associate, Windows Server Hybrid Administrator Associate, Azure Solutions Architect Expert, or similar. Disclaimer: The duties and responsibilities described in this job description are not a comprehensive list and additional tasks may be assigned to the employee from time to time. This job description in no way states or implies that these are the only duties to be performed by the employee(s) in this position. Employees will be required to follow any other job-related instructions and to perform any other job related duties requested by any person to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employees will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Requirements:

Job Description ATG-Entertainment - Service Center Representative Location In-person at our downtown San Antonio Service Center 224 E Houston St, San Antonio, TX Pay & Schedule • Starting at $16/hour, • Full-Time, • Various shifts available, • Flexibility for evenings, weekends, and holidays is important in live entertainment Join the Team Behind the Magic of Live Theatre. Working with venues from Broadway to San Antonio, New Orleans to San Francisco! At ATG Entertainment, we don’t just sell tickets — we help create unforgettable nights out. From Broadway tours and concerts to comedy and family events, our Service Center team is often the very first interaction patrons have with live entertainment. We’re looking for tech-savvy, people-focused problem solvers who thrive in fast-paced environments and want to be part of the live theatre industry. Whether you’re exploring a future in arts administration, customer experience, ticketing operations, or simply love theatre and helping people, this role gives you a front-row seat to the business behind the curtain. What You’ll Actually Do Every day is different — and that’s part of the fun. You’ll help guests across the country by: • Assisting customers over phone and email with ticket purchases, exchanges, and event questions, • Navigating ticketing systems, payment tools, and customer software platforms, • Solving problems calmly and confidently when plans change, • Supporting theatre patrons with empathy, professionalism, and enthusiasm, • Learning about shows, events, promotions, and live entertainment offerings, • Helping create positive experiences that keep audiences coming back You’ll also gain hands-on experience with systems and tools commonly used across the entertainment and customer service industries, including: • Ticketing and CRM platforms, • Microsoft Office, • Payment processing systems, • Customer communication software, • Data entry and patron account management Who Thrives Here? This role is ideal for someone who: • Loves live events, theatre, concerts, or entertainment, • Enjoys helping people and solving problems, • Is comfortable learning software and systems quickly, • Communicates clearly and professionally, • Stays calm under pressure, • Likes structured work but can adapt when things get busy, • Wants experience that can grow into careers in arts administration, venue management, operations, ticketing, marketing, or customer success You do not need years of theatre experience to succeed here. We welcome transferable experience from retail, hospitality, call centers, tourism, tech support, and customer service roles. What We’re Looking For Preferred Experience • Customer service, call center, ticket office, or hospitality experience, • Familiarity with Microsoft Office, • Experience handling payments or customer accounts is a plus Important Qualities • Strong attention to detail, • Reliability and professionalism, • Positive attitude, • Ability to multitask while staying organized, • Team-oriented mindset, • Willingness to learn Why People Love Working Here · Work in the live entertainment industry · Occasional complimentary tickets to local theatre events · Gain real operational and customer experience · Collaborative and supportive team environment · Be part of a global entertainment company Benefits include: • Medical, dental, and vision insurance, • 401(k), • Paid time off, • Life insurance, • Long-term disability coverage About ATG Entertainment ATG Entertainment is one of the world’s leading live entertainment companies, operating iconic venues and processing millions of tickets annually across the United States, the United Kingdom, and Germany. We believe live entertainment should be accessible, inclusive, and unforgettable — both for audiences and for the people who make it happen. Our values are simple: • Ambitious, • Collaborative, • Passionate, • Smart We’re proud to create a workplace where people from all backgrounds can thrive and grow. Ready to Help Bring Live Entertainment to Life? If you’re excited by theatre, technology, customer experience, or simply being part of something people genuinely love, we’d love to hear from you. Company DescriptionWhen you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!When you google us, you'll understand why we are worth applying! WE ARE THE BEST!!!

Overview: Service Technician III (Full Time) Department: Information Technology Pay: $25/hr. Location: San Antonio, TX Employment Type: Full Time What We Provide: This is a Full-Time, year-round position at Six Flags Fiesta Texas, in San Antonio, TX. It features an hourly rate of $25/hour with a generous benefits package which includes Medical, Dental, Vision, Paid Time Off (Vacation, Sick Time, Holidays, Bereavement, and Jury Duty), 401K with matching, disability and other insurance benefits. Also included are perks such as park memberships, FREE entry to any Six Flags Park, additional complimentary tickets for friends and family, discounts on food and merchandise, Dayforce Wallet and bi-weekly pay. Responsibilities: As a Service Technician III at Six Flags Fiesta Texas, you will provide advanced technical support for end users by diagnosing, troubleshooting, and resolving complex hardware, software, and network issues. Serves as a technical lead within the Service Desk, ensuring timely response to requests while mentoring junior team members and supporting operational excellence. • Monitor Service Desk communication channels and respond to service requests and incidents in a timely manner. Accurately document, track, and update tickets throughout their lifecycle in the ticketing system., • Serve as a mentor to junior technicians, providing guidance on ticket handling processes, troubleshooting techniques, and service standards., • Independently install, configure, support, and upgrade computers, POS workstations, and associated peripherals and software. Develop and maintain system imaging standards and software deployment packages., • Troubleshoot and resolve complex Level II/III technical issues related to hardware, software, and network systems. Conduct in-depth research as needed and escalate high-impact or critical issues to senior support teams., • Assist park and corporate IT teams with complex technical projects and initiatives. Complete assigned projects independently, ensuring requirements and deadlines are met or exceeded., • Manage user system access, ensuring appropriate approvals are obtained, documented, and maintained in compliance with company standards., • Lead Service Desk-related projects, ensuring all deliverables meet established requirements, timelines, and quality expectations., • Act as a technical liaison between IT, park departments, and associates, providing clear communication and professional support at all times. Represent senior IT staff as needed in their absence., • Support onboarding and training of new hires through structured documentation and hands-on guidance to ensure successful integration into the team. Qualifications: • Advanced knowledge of hardware, software, and network troubleshooting, • Strong problem-solving and analytical skills, • Ability to manage multiple priorities in a fast-paced environment, • Excellent written and verbal communication skills, • Leadership ability with experience mentoring or training others preferred, • Strong knowledge of:, • Windows- based environments and endpoint support, • Network and infrastructure systems, • Enterprise AV and integrated technology environments Preferred Qualifications: • Experience with Q-SYS, Ride Audio, nWare, and Avigilon systems, • Experience supporting AV-enabled environments and camera systems, • Familiarity with IT service management practices, • Relevant certifications (CompTIA, Microsoft, Cisco, ITIL)

Overview: Admissions Team Member Job Type: Seasonal Pay Rate: $9.50/hr. Category: Admissions/ Guest Services Park Location: Six Flags Fiesta Texas in San Antonio, Texas What We Provide: Step into the action with a seasonal role at Six Flags Fiesta Texas in San Antonio, TX, where every shift is packed with adrenaline, excitement, unforgettable moments.and perks, including: • FREE admission to any Six Flags park, • Additional complimentary tickets for friends & family, • Employee discounts on food and merchandise, • Flexible scheduling that works around your life, • Dayforce Wallet for early access to earned wag Responsibilities: If you love creating magical moments and thrive on making people smile, we have the perfect role for you! Step into the spotlight and join our Admissions Team, where you’ll be the first smile guests see as their day of fun begins. As an Admissions Team Memeber, you’ll be the cheerful face welcoming guests to nonstop thrills and unforgettable memories. From parking to ticketing to season passes, you’ll help ensure every guest starts their visit stress-free and full of excitement! What You’ll Do: • Greet guests with warmth and enthusiasm as they enter and exit the park, leaving a lasting “wow” impression, • Provide friendly, clear answers to questions while offering directions and helpful guidance, • Handle parking, ticket, and season pass sales quickly and accurately using our POS system, • Ensure smooth, efficient guest entry so the fun can begin without delay, • Uphold park policies with professionalism, positivity, and a guest-first attitude, • Radiate pride and excitement for the park, helping create a high-energy, welcoming atmosphere, • Maintain a polished, professional appearance that reflects our park’s vibrant image, • Collaborate with fellow Admissions team members to keep operations running like clockwork, • Jump in where needed and stay flexible to support the overall guest experience Qualifications: • Be at least 16 years old, • Deliver top‑notch customer service with strong verbal communication skills that make every guest feel welcome and appreciated., • Bring high energy, positivity, and a genuine love for people, enthusiastically engaging guests while living out the company’s mantra., • Utilize your problem‑solving skills and creative thinking to keep operations running smoothly., • Maintain a warm, friendly, and approachable presence that turns every interaction into a great experience., • Show confidence in working independently and taking initiative, owning your role with minimal supervision., • Thrive in fast‑paced, high‑energy environments, especially with large crowds, while keeping service efficient and seamless., • Demonstrate strong English reading and comprehension skills., • Successfully complete all training, fully understanding the materials and passing required assessments., • 4 full days of availability during Summer operations, • Ability to work a flexible schedule including days, nights, weekends and holidays. Other Notes: • Reports to Admissions Leadership Team, • Must be able to work independently and in a team environment, • Other duties as assigned in support of Park Operations

Job Description Service Delivery Operations Associate Location: San Antonio, TX (Hybrid – 1–2 days onsite per month) Schedule: Full-Time, Monday–Friday (7:00 AM–4:00 PM or 8:00 AM–5:00 PM) Duration: Immediate start through 8/31/2026 Pay: $18.00–$20.00 per hour (DOE) Requirement: U.S. Citizenship required About the Role We are hiring Service Delivery Operations Associates to support a high-volume HR Service Delivery Center. This is an operational HR administration role focused on employee lifecycle support, not project-based work. You will assist with onboarding, offer documentation, background screenings, and responding to HR inquiries in a structured shared services environment. This is a great opportunity to gain hands-on experience in compliance-driven, enterprise-level HR operations. Key Responsibilities • Respond to HR inquiries through ticketing systems and shared mailboxes, • Generate and audit offer letters, • Initiate and adjudicate background screenings, • Maintain electronic personnel records, • Research and respond to HR-related requests, • Resolve standard and non-standard HR issues, • Escalate complex matters when needed, • Ensure compliance with policies and confidentiality standards Required Qualifications • U.S. Citizen, • Bachelor’s degree OR 1 year of related professional experience, • Proficiency in Microsoft 365 (Outlook, Word, etc.), • Working knowledge of SharePoint, • Strong written and verbal communication skills, • High attention to detail and strong organizational skills, • Comfortable working in systems and ticketing platforms Preferred Qualifications • 1+ year of Microsoft Excel experience, • 6+ months experience with Workday, Greenhouse ATS, or ServiceNow Ideal Candidate Detail-oriented, process-driven, and comfortable working in a high-volume HR environment. Able to balance accuracy and efficiency while handling sensitive information professionally. Company DescriptionThroughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries. MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations. We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com Benefits with MMC Group MMC offers health insurance plans for our active candidates on assignment, including: Medical, dental, and vision coverage Life and disability insurance Additional voluntary benefits Join MMC and enjoy the support of a team that values your well-being, both on and off the job. MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered. Get started on your career journey today! Apply to become a part of the MMC Team! We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.Throughout the past 30 years plus, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.\r\n\r\n We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.\r\n\r\n MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.\r\n\r\n We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at www.mmcgrp.com \r\n\r\n Benefits with MMC Group\r\n MMC offers health insurance plans for our active candidates on assignment, including:\r\n\r\nMedical, dental, and vision coverage\r\nLife and disability insurance\r\nAdditional voluntary benefits\r\n\r\n\r\n Join MMC and enjoy the support of a team that values your well-being, both on and off the job.\r\n\r\n MMC strives to ensure all job posting confirm details of the position, the rate of pay, and acknowledge medical benefits are offered.\r\n\r\n Get started on your career journey today! Apply to become a part of the MMC Team!\r\n\r\n We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Job DescriptionAbout Uprite At Uprite, we help Texas businesses, non-profits, and municipalities thrive by delivering secure, reliable, and modern IT services. Our mission is simple: partner with our clients to remove technology friction, so they can focus on what they do best. We’ve built our reputation on integrity, transparency, and a deep sense of responsibility—we call it The Uprite Way. We’re proud to be recognized on the CRN MSP 500 list as one of the Pioneer 250, and we’re just getting started. About the Role Uprite is looking for a client-focused, highly organized Dispatcher to support our Service Team in San Antonio. This non-technical role is ideal for someone who excels in communication, scheduling, and customer care. As the first point of contact for our clients, you’ll ensure that service requests are accurately logged, prioritized, and routed to the right technical teams—keeping operations running smoothly without needing to perform any technical troubleshooting yourself. If you're someone who loves organizing details, enjoys helping people, and thrives in a fast-paced office setting, this role is for you. What You’ll Do Serve as the welcoming voice of Uprite, responding to incoming client requests via phone, email, and our client portal Accurately log and route service tickets through our dispatch system (ConnectWise) Coordinate technician schedules and ensure timely follow-ups with clients Keep clients informed on service status and scheduling updates Support basic administrative tasks including inventory tracking and procurement assistance Collaborate with internal teams to ensure service levels and client expectations are met What You Bring 2+ years of experience in a dispatcher, scheduler, receptionist, or similar coordinator role (experience in IT or field service industries is a plus, but not required) Excellent communication and customer service skills Ability to stay organized, multitask, and manage priorities in a fast-paced environment Strong attention to detail and consistent follow-through Proficiency with Microsoft Office tools; experience with ticketing or CRM systems is helpful (ConnectWise experience is a plus) A proactive, team-oriented attitude and willingness to learn Valid driver’s license and ability to work onsite full-time in San Antonio Why Uprite? A values-driven culture built on humility, unity, passion, servanthood, and thankfulness Supportive leadership and a collaborative team environment Opportunities to grow your career in one of the most resilient industries Hands-on experience with top-tier tools and systems A chance to make a real difference in the lives of our clients Ready to apply? Join us and be part of a team that’s changing the way IT works for small and mid-sized organizations. Apply now to start your journey with Uprite. Powered by JazzHR afmaSuG01Z

Job Description Because You Deserve More Than Just a Job In order for you to join the ELEVI Team, you will need • You must be willing to work in the San Antonio, TX area, • You must have a current TS/SCI FS clearance, • Fifteen (15) years of experience as an SA in programs and contracts of similar scope, type, and complexity are required., • Bachelor's degree in a technical discipline from an accredited college or university is required. Five (5) years of additional system administration experience may be substituted for a bachelor's degree., • Eves Sun-Thurs 2pm-10pm, • Certs, • Cisco Certified Network Associate (CCNA): Security, • CompTIA Cybersecurity Analyst (CySA+), • CompTIA Security+ CE, • GIAC Security Essentials (GSEC), • Global Industrial Cyber Security Professional (GICSP), • Systems Security Certified Practitioner (SSCP), • IAT Level 2 Some of your day-to-day activities will include: • Performs installation, maintenance and repair of telecommunications systems., • Provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems, • Coordinates with both ISP and GW GES watch staff for situational awareness and support actions, and with customers and support personnel to provide notification and response to event activity, • IFSD personnel perform router and switch updates in support of security actions. Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at ELEVI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At ELEVI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here. The proposed salary range for this position is: $94,400 - $120,000 Why Work at ELEVI? To become an ELEVI employee is to become an integral part of the team. From Federal to Commercial, ELEVI offers our employees the ability to expand skills and fully engage their minds and passions. Each member of the team enjoys the opportunity to expand their career to meet their individual goals and objectives. We celebrate the ideas that bring about positive change, and the diverse talents and backgrounds that come together to create those ideas. Our benefit packages encompass competitive compensation, financial and counseling services, retirement options, and health insurance programs. Coupled with work/life benefits to address significant life problems as well as everyday problems involved in juggling work, family, and life. We trust you to take the time you need when you feel it's appropriate. No need to keep track or save up. We trust our employees and empower them to shape their work themselves so that we can achieve the best possible results. We are an equal opportunity employer (EOE) that empowers our people. It is the policy of ELEVI to provide equal employment opportunities to all employees and employment applicants—without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. We fearlessly drive change, because without diversity of thought and a commitment to equality for all, there is no moving forward. Reasonable accommodations are available for qualified individuals with disabilities, upon request. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.

Job Description SpinXpress is one of the fastest-growing laundromat companies in the industry, operating modern, high-capacity locations that serve thousands of customers each week. We are committed to providing a safe, clean, and dependable experience at every store. As our company continues to expand, we are seeking a Traveling Maintenance Technician to support facility operations throughout multiple regions across Texas. Position Overview: The Traveling Maintenance Technician is responsible for addressing facility-related maintenance requests submitted through the company’s ticketing system by store employees and District Managers. This role requires frequent travel, strong organizational skills, and the ability to effectively prioritize tasks and travel schedules based on urgency and operational needs. This position does not involve repairing washers or dryers directly. Instead, the technician will focus on maintaining the overall facility and its supporting systems while coordinating with third-party vendors and contractors for larger or specialized repairs. Compensation & Benefits: • Base salary: $40,000 annually, • Performance incentives: up to $5,000 annually, • Mileage reimbursement, • Phone allowance, • Company credit card for travel expenses, • Paid time off and company holidays, • Medical, dental, and vision insurance options, • Advancement opportunities within a rapidly growing company Schedule: • Full-time position with travel throughout Texas, • Primarily Monday–Friday, with occasional emergency or weekend service calls If you are a dependable, hands-on technician with strong troubleshooting abilities and enjoy traveling while supporting multiple locations, we encourage you to apply and become part of the SpinXpress team. Compensation: $40,000 annually Responsibilities: • Monitor and respond to facility maintenance tickets submitted by laundromat employees and District Managers, • Plan and schedule trips across assigned regions using the ticketing system to organize workload, • Handle urgent issues (e.g., pipe bursts, leaks, or electrical concerns) by responding directly or coordinating outside contractors (plumbers, electricians, etc.), • Perform general facility maintenance, including: Plumbing repairs (water lines, drain lines, valves, fittings), basic electrical work (lighting, switches, outlets), painting and drywall repair, broken tile replacement and other cosmetic facility repairs, • Troubleshoot minor building-related issues independently and escalate larger repairs to outside contractors, • Keep accurate records of all completed maintenance in the ticketing system, • Communicate with employees and managers to confirm repairs are completed and follow up on pending issues, • Ensure all work is performed safely and meets company standards Qualifications: • Experience in facilities maintenance, plumbing, electrical, or related trade strongly preferred, • Hands-on skills in plumbing, electrical, painting, and general building repair required, • Strong troubleshooting and problem-solving abilities, • Ability to work independently, manage travel, and prioritize multiple service requests, • Valid driver’s license and reliable personal vehicle required, • Must provide and maintain a basic tool set (company will purchase specialty tools as needed, subject to approval) About Company Here at SpinXpress - San Antonio, our Mission is to deliver a fun environment and experience while at work, keeping our focus on providing an Excellent Customer Service Experience within our facilities and in our communities –Clean, Bright, and Safe – A Better Laundry, That’s The SpinXpress Way!

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development. The Opportunity We’re looking for a KCS Enablement Specialist in a contract position with a passion for knowledge sharing and technical enablement to champion Knowledge-Centered Service (KCS®) practices across our open-source database support organization. In this role, you’ll be responsible for enabling support, engineering, and community teams to effectively capture and share knowledge that supports faster issue resolution, improves customer experience, and empowers our user community. You will work closely with support engineers, technical writers, DBAs, and community contributors to embed a knowledge-first culture that aligns with the unique demands of the open-source ecosystem. Responsibilities KCS Program Enablement • Champion the adoption of KCS v6 practices across technical support and field engineering teams., • Design and deliver KCS onboarding, role-based training, and continuous education programs., • Support KCS Contributor, Publisher, and Coach development paths. Knowledge Workflow Optimization • Establish and streamline workflows for knowledge capture during support and engineering interactions., • Align tooling (e.g., ticketing and knowledge base systems) with KCS practices to support seamless content creation and reuse., • Identify gaps and pain points in current knowledge sharing processes and propose improvements. Quality & Governance • Monitor the health of the knowledge base: article relevance, reuse, accuracy, and findability., • Collaborate with DB experts and support leads to ensure content reflects current open-source database best practices., • Establish quality standards and review processes specific to database content (e.g., troubleshooting, performance tuning, replication issues). Metrics & Insights • Track and report KCS metrics (e.g., article reuse, contribution rates, time to publish, self-service success)., • Deliver insights on adoption progress and impact on support KPIs (case deflection, resolution time, CSAT). Collaboration • Partner with documentation, product, and community teams to align knowledge efforts across channels (internal KB, public docs, forums, GitHub)., • Work with contributors from the open-source community to ensure knowledge is shared back when appropriate Qualifications • 3+ years of experience in technical support enablement, knowledge management, or support operations in a technical or open-source environment., • Strong knowledge of KCS v6 methodology (KCS Practices or Coach certification preferred)., • Exposure to open-source databases such as PostgreSQL, MySQL, MariaDB, MongoDB, or similar., • Experience with knowledge management platforms (e.g., Confluence, Salesforce Knowledge, ServiceNow, Guru)., • Proven ability to deliver effective training and coaching to technical teams., • Excellent communication, facilitation, and project coordination skills. Bonus Experience and Skills • Direct contributions to or experience working with open-source communities., • Hands-on experience with database troubleshooting, architecture, or performance tuning., • Experience leading KCS programs in fast-growing SaaS or open-source organizations., • Familiarity with DevOps workflows, CI/CD, or containerized database deployments. Location Remote - US What’s in It for You? Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. How to Apply If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site. • At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone., • MariaDB does not sponsor work visas or relocation., • MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter., • MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.

TL;DR: Imubit is looking for a Technical Customer Support Manager to help disrupt the refining and chemical industries with breakthrough machine learning technologies. We are looking for candidates located in the Houston, TX area, willing to be hybrid (2-3 days a week) in office, but are open to remote candidates About us: Imubit is redefining how industrial companies around the world adopt and scale enterprise AI, adding millions of dollars to plant bottom lines while operating safely within constraints related to energy efficiency and sustainability. Our AI platform supports real-time optimization across complex, nonlinear industrial systems, enabling both autonomous and guided decision-making in live production environments. Fortune 500 companies rely on Imubit to continuously improve profitability and sustainability across their most valuable assets. Backed by Insight Partners, Imubit brings together deep domain expertise from companies such as Exxon and Shell with leading AI talent from Google and other top innovators. With teams across the United States and a growing international presence, Imubit is transforming operational optimization across industries ranging from refining and aromatics to polymers and LNG liquefaction. We are looking for: You, a Technical Customer Support Manager, with a passion for providing exceptional customer service and deploying strategies focused on that mission. You will take a central role in handling the most complex support cases of our customers and our field teams. You know the ins and outs of building a ticketing system for external customers and developing metrics in which the team will operate. You understand the importance of streamlining and improving processes and procedures to improve service delivery. This is a one-of-a-kind chance to join the technological team of a company with a proven ability to transcend industries through scientific inventions, that are just commencing their exponential growth. In this position, you will: • Build an external-facing customer support system that integrates a variety of Chat, Meet, Call, and Collaboration platforms with the Imubit Product, • Provide on-going support to refinery and petrochemical customers, • Act as a technical focal point and lead work in cooperation with other internal teams to drive towards finding solutions to critical field issues, • Develop service procedures, policies, and standards while addressing any SLA areas of concern, • Utilize your knowledge and understanding of all relevant industry standards and best practices to balance the long-term direction and short-term actions of the team, • Work closely with field teams on a daily basis to understand their challenges, support business needs, and deliver a consistently high-quality support experience Qualifications: • Proven experience in building and maintaining a ticketing system (ideally 5+ years), • Preferred BA/B.Sc. in Computer Science or equivalent, • Experience as a Technical Support, Escalation Engineer, QA Engineer, or a similar role, • Oversee our AWS and GCP cloud environments, making sure they run smoothly, reliably, and follow good practices, • Knowledge of Kubernetes, including monitoring and viewing container logs, • Experience working and troubleshooting in complex IT environments: both Linux and Windows, • Implement and maintain monitoring and observability solutions (e.g., Grafana, New Relic), • Monitor and analyze system data to detect issues and optimize performance, • Experience working with multiple network layers or air-gapped networks, • Comfortable with new technical tools and resourceful using those to troubleshoot and come up with creative solutions to problems, • Ability to work calmly and professionally in high-pressure situations, • Ability to multitask - work and switch among many activities at the same time, • Passionate focus on customer support and the ability to build long-term, successful working relationships with internal and external customers Imubit provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Imubit complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Imubit does not accept or retain unsolicited CVs or phone calls and/or respond to them or to any third party representing job seekers. No visa sponsorship is available for this position. careers@imubit.com

Position Type: Full-Time, Remote Working Hours: U.S. Client Business Hours (flexibility for evenings/weekends based on shifts) We’re hiring a Customer Service Representative (CSR) to handle high-volume customer inquiries and deliver fast, high-quality support across channels. This role is focused on: • Resolving issues quickly, • Managing ticket queues efficiently, • Maintaining strong customer experience You’ll be the frontline voice of the company, ensuring every customer interaction is: • Clear, • Professional, • Resolved, • Handle 50–100 daily tickets via:, • Zendesk, • Freshdesk, • Salesforce Service Cloud, • Respond across:, • Phone, • Email, • Live chat, • Social channels, • Aim for first-contact resolution whenever possible, • Escalate complex issues to Tier 2/technical teams, • Prioritize tickets based on urgency and SLA requirements, • Maintain complete and accurate case notes, • Monitor open tickets to ensure timely resolution, • Keep backlog low and under control, • Communicate with empathy and professionalism, • Ensure customers feel:, • Heard, • Understood, • Supported, • Handle high-volume workloads without compromising quality, • Update internal knowledge base and FAQs, • Create and refine:, • Response templates, • Macros, • Improve resolution speed and consistency, • Capture customer sentiment (CSAT, NPS), • Identify recurring issues and trends, • Share insights with product/support teams, • Work closely with:, • Product, • Engineering, • Operations, • Ensure smooth resolution of complex cases, • Provide feedback to improve systems and workflows, • Follow privacy and compliance standards (GDPR, HIPAA if applicable), • Maintain confidentiality of sensitive customer data, • Ensure quality across all interactions, • You are patient, empathetic, and solution-oriented, • You communicate clearly under pressure, • You can handle high ticket volumes without losing quality, • You are organized and disciplined with follow-ups, • You adapt quickly across tools and workflows, • 1–2 years in:, • Customer support, • Call center, • Service roles, • Experience with ticketing tools like:, • Zendesk, • Freshdesk, • Salesforce Service Cloud, • Strong typing and multitasking ability, • Proficiency in:, • Google Workspace, • Microsoft Office, • Excellent written and verbal English communication, • Multilingual support capability, • Experience in:, • SaaS, • E-commerce, • Healthcare, • Finance, • Familiarity with KPI-driven environments, • Exposure to:, • Chatbots, • AI support tools, • Review and prioritize ticket queue, • Respond to customer inquiries across channels, • Resolve issues or escalate when needed, • Update knowledge base and documentation, • Capture feedback and identify trends, • Clear backlog and ensure SLA compliance In short: You ensure every customer issue is resolved quickly, clearly, and professionally. • First Contact Resolution (FCR), • Average Handle Time (AHT) within SLA, • CSAT / NPS scores (≥ 90% target), • Ticket backlog within SLA limits, • Quality and consistency of responses, • High-volume, structured support environment, • Clear KPIs and performance visibility, • Cross-functional exposure (product, ops, engineering), • Opportunity to grow into senior support or CX roles, • Remote flexibility with defined workflows, • Initial Phone Screen, • Video Interview with Pavago Recruiter, • Practical Task (simulate support tickets), • Client Interview, • Offer & Background Verification If you: • Enjoy helping customers, • Thrive in fast-paced support environments, • Can handle high volume with consistency This role is a strong fit.

About the Role As a Product Support Analyst, you’ll bridge the gap between modern API technology and global supply chain standards. You will triage and resolve technical questions through our ticketing system, acting as a subject matter expert for our cloud-based EDI platform. Your mission is to deliver fast, accurate support while building the knowledge base to help our support scale. To support close collaboration with our EU partners, this role works a 4:00 AM–1:00 PM ET schedule. These hours are a core part of the role, so we encourage candidates to consider their ability to commit before applying. Core Responsibilities • Technical Troubleshooting: Resolve complex issues across EDI workflows and Orderful API usage; explain technical concepts clearly to both developers and business users., • Ticket Ownership: Manage inbound requests within defined SLAs, ensuring high customer satisfaction., • Platform Advocacy: Identify repeat issues and patterns; partner with Product and Engineering to prioritize fixes and improve the overall developer experience., • Documentation: Create and maintain Knowledge Base articles to drive customer self-service and ticket deflection., • Escalation Management: Identify urgent platform issues and escalate with clear technical context and reproduction steps. Requirements • Critical EDI Skills: Deep, hands-on understanding of EDIFACT and X12 specifications is non-negotiable., • API Proficiency: Experience troubleshooting REST APIs and understanding JSON structures., • Connectivity: Familiarity with AS2, SFTP, and HTTP protocols., • Analytical Mindset: Proven ability to trace complex integration errors to their root cause in a high-volume SaaS environment., • Communication: Excellent written skills, with the ability to simplify technical problems for diverse stakeholders., • Proactive & self-starting: Able to take ownership of tickets, investigate independently, and escalate with clear context when needed. Preferred • Experience with modern support tools (Intercom, Salesforce, or Jira)., • Background in Retail or Transportation logistics. At Orderful, one of our core values is building a great community. We are looking for strong, diverse, and supportive team members. We welcome everyone to apply. Come join our team, where we celebrate differences, play to our strengths, and encourage growth!

Benefits: • Vacation Stipend, • Will & Legal Document Services, • Group Term Life and AD&D Insurance, • Employee Assistance Plan, • Mileage Reimbursement, • 401(k) matching, • Dental insurance, • Employee discounts, • Health insurance, • Paid time off, • Training & development, • Vision insurance, • Wellness resources We are seeking a skilled and customer-focused IT Support Specialist to join our team in Chicago, IL. In this role, you will provide both remote and onsite technical support for software and hardware issues of low to medium complexity. You will troubleshoot and resolve problems, perform system installations, provide end-user training, and document solutions in accordance with established processes and procedures. The ideal candidate has at least two years of help desk experience, strong communication skills, and the ability to work independently while delivering exceptional customer service. This role involves occasional travel and participation in an on-call rotation. Responsibilities: • Provide software and hardware support via phone, email, instant message, remote tools, and onsite visits., • Install, configure, and troubleshoot hardware and software systems., • Perform root cause analysis and create documentation for recurring issues., • Maintain accurate and detailed records of troubleshooting steps, solutions, and system changes in the ticketing system., • Assist customers with PC setup, onboarding, and technology introductions., • Escalate complex issues to senior staff as needed., • Create network diagrams, installation flow charts, and procedural documentation for internal and customer use., • Recommend process improvements and preventative measures for recurring problems., • Maintain billable percentage in accordance with management guidelines., • Keep personal work schedule updated and accurate., • Participate in on-call rotation as required. Qualifications: • High school diploma required; technical training preferred., • ITIL or HDI certification a plus., • Minimum 2 years of help desk or IT support experience., • Strong troubleshooting and problem-solving skills., • Excellent verbal and written communication skills., • Ability to work independently with minimal supervision., • Valid driver’s license and willingness to travel up to 50%. Compensation: $30,000.00 - $40,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We’re an IT solutions provider with a passion for technology and its business applications. Our approach is simple and practical with a focus on the big picture. Our commitment is to provide smart, strategic, cost-effective technology that supports your unique business goals. People-firstLevCo Technologies is built on strong core values of honesty, respect, teamwork, kindness and fun. CommittedOur culture revolves around a shared dedication to providing excellence, value and results. Growth-mindedWhile nimble and responsive, we embrace long-term vision, forward thinking and openness to change.

Healthcare documentation is broken. Nestmed is fixing it with an AI platform that gives clinicians their time back. In just one year, we’ve scaled to support tens of thousands of clinicians across more than a million patient visits. We're now the trusted partner for over 60 home health agencies, including 7 of the top 10 enterprises in the US. Our founding team—hailing from Stanford, YC, Google, and Meta—is backed by the founders of PayPal and Plaid to build the essential infrastructure for the future of the $500B home healthcare industry. Location: Remote (EST hours) Type: Full-time Team: Customer Experience Compensation: $60,000 - $75,000 + Great health benefits - healthcare, dental, and vision Serve as the first line of support for our users, including clinicians, staff, and admins via Zendesk (email, chat, tickets, phone) Troubleshoot user-reported issues, escalate bugs to product/engineering, and follow through on resolution Triage and categorize inbound tickets to improve internal response speed and clarity Translate user feedback into actionable insights to improve product usability Collaborate closely with Customer Success to ensure a consistent and proactive support experience 3+ years of experience in technical customer support or client-facing roles, ideally in a healthtech or healthcare SaaS company Strong ability for technical troubleshooting and root cause analysis, being able to diagnose 'why' something isn't working Ability to identify complex bugs and creating detailed reports for the Product and Engineering teams to fix. Deep understanding of clinical workflows, home health, or EHR/EMR systems (bonus if you’ve worked with intake, charting, or QA) Excellent written and verbal communication skills- you can simplify technical topics for non-technical users Comfort with fast-changing environments and a bias toward action Familiarity with ticketing softwares like Zendesk Knowledge of HIPAA compliance, security protocols, and protected health information (PHI) Experience supporting an AI or voice-based product Mission-driven company improving healthcare documentation at scale Early-stage team with huge ownership opportunities Fast-growing customer base and real-world impact Work closely with product and engineering teams to shape the user experience Remote opportunity, collaborative culture, and meaningful work Initial Phone Screen Hiring Manager Call Take Home Assessment Final Round + Virtual Meet and Greet! If you’re passionate about building high-impact products that solve real-world problems, we’d love to hear from you. Apply today!

Cineverse is a global streaming technology and entertainment company with one of the world's largest portfolios of owned and operated streaming channels, all powered by its advanced, proprietary technology platform. Cineverse currently features enthusiast brands for subscription video on demand (SVOD), advertising-based video on demand (AVOD) and free, ad-supported streaming television (FAST) channels. Cineverse entertains consumers around the globe by providing premium feature film and television series, enthusiast streaming channels and technology services to some of the world's largest media, retail and technology companies. For more information, please visit _. is an award-winning, AI-powered, automated media supply chain that transforms how media and entertainment companies manage and deliver streaming video assets. It was developed to address the challenges facing studios and content owners due to rising costs, complexity, and scale, by replacing manual, labor-intensive workflows with an intelligent, end-to-end system that works across hundreds of global FAST, AVOD, SVOD and CTV platforms via the product suite – (content onboarding and delivery), (app building), and (analytics) – which provides real-time control, transparency, scalability, and operational efficiency. With the recent additions of _and IndiCue, Matchpoint uniquely combines automation, enterprise-level execution, and advertising technology – going beyond traditional infrastructure to provide enhanced monetization, real-time content optimization, and high-volume distribution. Cineverse Giant Worldwide is seeking a highly organized, client-focused Account Manager to oversee studio and production partners with a specialized focus on Master QC workflows. This role requires a deep understanding of technical, editorial, and metadata expectations, ensuring all content consistently meets stringent quality standards prior to distribution. The Account Manager serves as the primary liaison between studio/production stakeholders and internal teams and is directly accountable for quality status, risk visibility, rejection recovery, and schedule performance. They translate complex requirements into actionable workflows, drive execution across departments, and ensure deliveries meet client expectations for accuracy, readiness, and timeliness. Key Responsibilities • Own the end-to-end lifecycle of client orders from receipt through QC clearance, delivery readiness, and billing., • Act as the single point of accountability to studio and production partners for status, schedules, and outcomes., • Ensure all titles remain on track to meet deadlines; escalate early with recovery plans when risks arise., • Build strong, trusted working relationships with studio stakeholders, production teams, and internal departments., • Understand and apply Master QC expectations across technical, editorial, and metadata components., • Provide clear, proactive reporting on progress, open defects, risks, and resubmission strategies., • Monitor asset readiness and actively drive movement of titles through internal systems., • Own rejection management from notification through successful redelivery., • Submit, track, and push tickets with internal teams, vendors, or technology partners to remove blockers and resolve failures., • Drive cross-functional alignment across Conformance, QC, Operations, and Technical groups., • Establish realistic milestones and hold teams accountable to them., • Maintain accurate documentation and visibility across all assigned projects., • Prioritize work based on client deadlines, release plans, and business impact., • Ensure adherence to company security policies and safeguard all entrusted assets. Essential Qualifications / Competencies • 3+ years of professional experience in account management, post-production, media distribution, or digital content operations., • Bachelor’s degree in film/TV production, digital media, or related field preferred., • Strong familiarity with the digital supply chain from studio delivery through platform readiness., • Practical understanding of Master QC workflows and common failure scenarios., • Experience owning schedules, reporting, and cross-team execution., • Experience working within ticketing or incident management systems., • Comfort operating with high visibility and direct accountability to studio or production clients., • Deep sense of urgency and ability to thrive in a fast-paced, deadline-driven environment., • Results-oriented mindset with exceptional attention to detail., • Excellent interpersonal skills and strong written and verbal communication abilities., • In-depth knowledge of audio/video formats, both physical and digital., • Understanding of component-based workflows and delivery specifications., • Ability to translate client expectations into clear internal actions., • Familiarity with electronic delivery platforms and digital delivery best practices. Cineverse Giant Worldwide is an Equal Opportunity Employer and does not tolerate or promote discrimination or harassment of any kind. Cineverse Giant Worldwide does not discriminate on the basis of race, color, religion, sex, gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. All employment decisions are made on the basis of qualifications, merit, and business need.

Job Title: SAP FM Analyst Location: Bethesda, MD Employment Type: Contract About Us: DMV IT Service LLC is a trusted IT consulting firm, established in 2020. We specialize in optimizing IT infrastructure, providing expert guidance, and supporting workforce needs with top-tier staffing services. Our expertise spans system administration, cybersecurity, networking, and IT operations. We empower our clients to achieve their technology goals with a client-focused approach that includes online training and job placements, fostering long-term IT success. Job Purpose: To provide expert-level support and configuration for the SAP Funds Management (FM) module, focusing on budget control, financial reporting, and system integration. This role ensures effective financial process automation and cross-functional data flow across SAP modules. • Deliver high-level functional support and consultation for SAP FM requirements and configurations., • Design and implement financial processes covering general ledger, accounts receivable, accounts payable, cash management, and budget execution., • Manage fiscal periods and coordinate period-end closing tasks., • Ensure seamless integration of financial data across SAP modules., • Act as a technical subject matter expert across multiple SAP-related initiatives., • Provide post-implementation support, troubleshooting, and enhancements., • 10+ years of hands-on experience with SAP systems., • Specialized expertise in SAP Funds Management (FM), including Budgetary Ledger, FM Derivation, Budgeting, and AVC (Availability Control)., • Strong communication and organizational skills., • Demonstrated ability to lead or contribute to complex financial SAP projects., • Bachelor’s degree in a relevant field (or 4 additional years of experience in lieu of degree)., • Must be eligible to obtain a U.S. Department of Defense (DoD) clearance., • Prior experience supporting financial systems in a federal or defense environment is required., • Experience supporting ERP systems in military or defense-focused settings., • Familiarity with DoD technical environments and IT frameworks., • Proficiency in SAP production support and post-go-live issue resolution., • Understanding of SAP modules such as ECC, BW, SCM, and SRM., • Experience using Help Desk ticketing systems and performance metrics reporting., • Ability to work collaboratively with cross-functional SAP teams., • Knowledge of interface monitoring and error-handling within SAP.

VIPdesk Connect is a certified B-Corp, women-owned corporation, and Best Workplace winner committed to team member happiness. At VIPdesk Connect, we are passionate about delivering “more human” customer service. Our core values are central to how we do business. That’s why we have partnered with some of the world’s best iconic brands to provide an elevated customer experience. The Remote Bilingual (French/English) Customer Service Representative is a passionate customer care professional responsible for providing an exceptional customer experience for our clients' customers via phone, email, SMS, chat, and Social Media. The Bilingual Customer Service Representative handles all aspects of service including order placement, returns and replacements, product inquiries and education, recommendations, troubleshooting and managing escalated issues for one or more brands. The Bilingual Customer Service Representative utilizes a variety of resources and tools to assist customers in a courteous and professional manner that aligns with our clients’ brand standards. The Bilingual Customer Service Representative is a valuable part of a diverse team and is an empathetic, creative, action-oriented, and flexible problem-solver. The Representative is empowered to make decisions and take ownership of customer interactions, providing an elevated customer experience. This is a remote, work-at-home position. • With a high level of expertise, positive energy, and a can-do spirit, represent a diverse lineup of products and brands committed to customer service excellence, • Handle customer requests and interactions on behalf of VIPdesk Connect clients via phone, chat, SMS, email, and Social Media, with phone as the primary focus and channel, • Answer questions about orders and requests, account status, products, and services, as well as provide website navigation and troubleshooting assistance high-quality customer service guidelines and policies, • Take ownership of issues and follow through to solve problems while exercising sound judgment and achieving a resolution exceeding customer expectations, • Monitor and report emerging customer trends and recommend process improvements, • Attend training and meetings to stay up to date with new products, services, processes, and policies, • Meet performance metrics including Customer satisfaction (CSAT), average handle time, quality, and productivity, • Demonstrate social responsibility through ethical practices, showing awareness and respect for others and their differences, and supporting various initiatives to help promote diversity and inclusion in the workplace, • 1+ years of demonstrated experience and success in Customer Service, • Bilingual Proficiency Required: Must possess fluent written and spoken skills in both English and French, • High school diploma or equivalent, • Polite, friendly, and courteous demeanor, • Respectful, flexible, and open-minded when dealing with a wide range of people, • Effective communication skills, both written and verbal, • Expertise in asking effective, probing questions, applying listening techniques to identify customer needs, and guiding conversations to resolve customer requests, • Able to provide sound recommendations and process improvement ideas based on ongoing customer support issues, • Excited to learn and grow; open and accepting of coaching and feedback, • Technically proficient and motivated to learn new skills, • Responds positively to change, embracing and using new learning to accomplish complex challenges, • Adaptable, self-motivated, and disciplined to work independently and exhibit ownership in a performance-based team environment, • Detail-oriented with a focus on meeting Quality Core Standards and goals, • Able to accurately document customer interaction details with limited errors, • Able to successfully pass a pre-employment background check and employment reference check where permissible by state and local regulations, • Ability and stamina for clear and engaging extended phone conversation for the duration of a scheduled shift, • Due to the home-based nature of this job, the Customer Service Representative is required to have a home-office environment that is ergonomically sound and conducive to taking customer calls, internet connection, a wired USB headset, router, modem, webcam, and a computer system that meets VIPdesk Connect policies and maintenance requirements, including system upgrades as applicable, • Currently reside in AR, AZ, FL, GA, IN, KY, MD, NC, NM, NV, OH, SC, TN, TX, UT, VA, or WI, • Experience in a fast-paced call center environment, • Experience working with a customer service ticketing system (e.g., Zendesk, Talkdesk, etc.), • Previous remote work experience $18 - $18 an hourThe rate for the Bilingual Customer Service Representative, Level 1: $18 per hour Our benefits package for full time team members includes, but are not limited to medical, dental, and vision insurance, paid time off, flexible spending accounts, and life insurance. Who We Are At VIPdesk Connect, we believe brand loyalty is earned with every customer interaction. Each experience is an opportunity to reinforce a customer’s love for a brand. And no matter how leading-edge our technology is, it will never replace the power of the one-to-one connection. It’s why we have built a culture that cares. It is why our team knows how to connect with customers, human to human. We believe in creating a supportive workplace where we listen to one another, feel comfortable sharing ideas, and work together to achieve our goals. Our positive energy leads to team member innovation, creativity, and happiness. VIPdesk Connect is an Equal Employment Opportunity and Affirmative Action Employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities, and talent that our team members invest in their work represent a significant part of not only our culture but our reputation and the company’s achievement. We embrace and maintain a continuing policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. VIPdesk Connect, Inc. is proud to be an equal opportunity employer, M/F/D/VWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our Why At Dotmatics At Dotmatics, we believe science, data, and decision-making must be deeply intertwined for innovation to thrive. Our Portfolio includes Luma, LumaLab Connect, ELN Platform, Graphpad Prism, Geneious, SnapGene, Protein Metrics, OMIQ, FCS Express, LabArchives, NQuery, EasyPanel, MStar, SoftGenetics and Virscidian. We have a vision for a new Lab of the Future that will change the future of scientific research. We have created the world’s most comprehensive digital science platform – best-of-breed software applications already used by more than 2 million scientists, together in a single ecosystem united by a powerful, flexible enterprise data platform. This is not flat data buried away in digital graveyards. This is dynamic, multi-dimensional decision-making. Scientific enterprises need a new level of effectiveness to achieve tomorrow’s breakthroughs. Illness will not wait. The biosphere will not wait. We are tireless in our vision, because the time for innovation is now. Shaping the Future of Science At Dotmatics Our global team of more than 800 colleagues are dedicated to supporting our customers in over 180 countries. Together, with our scientific community of users, we accelerate scientific innovation in order to make the world a healthier, cleaner, and safer place to live. You’ll join a collaborative, global team pushing the boundaries of scientific innovation. Your ideas and efforts will have a tangible impact, accelerating scientific progress and discovery. We offer a dynamic, remote-friendly environment that fosters high integrity and collaboration, empowering you to excel. Dotmatics is a company built by scientists, for scientists. Combined, we are now the world’s largest cloud-based scientific research R&D platform. We need your help to keep growing and pioneering the future. We are Science Driven. We are Customer Centric. We are Better Together. What do we need We are looking for a Customer Support Associate to join our Customer Success Group. This posting covers multiple positions and candidates may be hired with a stronger focus on technical escalations or on customer success and relationship management, but everyone on this team is expected to flex across both as needs evolve. The right person for this role thrives on solving complex problems, communicates clearly under pressure, and takes genuine ownership of their accounts and cases. You’ll be the person customers and internal teams turn to when the situation requires more: more context, more judgment, more follow-through. We are in an active period of change as we integrate with our parent company. Systems and processes are evolving. You’ll collaborate across Finance, DevOps, Product, QA, and Sales, not just the Support org. The ability to work across functions, communicate proactively, and help bring structure to ambiguous situations is as important as any technical skill. In this role you will get to • Own resolution of incoming and escalated support cases including basic product troubleshooting, license transfers, account setup, software installation and activation, quoting and order processing, and requests that require deeper investigation or judgment, • Partner with Sales on compliance, quoting, and order processing for key accounts, when applicable, • Work across multiple software products and support platforms, • Collaborate with Finance, DevOps, Product, and Quality Assurance to drive timely, complete resolution of technical and account-level issues, • Write clear, thoughtful responses to complex customer situations and work with the team to determine the best path to resolutionLead projects tied to payment collections, customer intelligence, account data hygiene, and content campaigns that improve the customer experience, • Track and actively manage the health of your customer accounts/engagements, with CSAT as a primary measure of success, • Maintain consistent, high-quality customer engagement at every stage of the journey measured against monthly and quarterly targets, where applicable, • Surface customer feedback and product gaps to the Product team to influence roadmap priorities, • Partner with QA on new feature testing, bug reproduction, and cross-team communication for complex issues, • Work with support partners and scientific subject-matter experts to identify and close gaps in support and training/knowledge base content While this is a remote role, it is a fixed shift with agreed-upon work hours. We handle escalations and support global customers for various products and SLAs in a timely manner, and this requires coverage and active engagement in a helpdesk-type working environment. Consistent, proactive communication with teammates and customers is required, especially given our collaboration sometimes includes an offshore team that depends on clear handoffs. We are looking for people who have 5+ years of customer support, customer success, or account management experience in a software environment. You are a fast learner who takes initiative, communicates clearly, and works well in a remote team environment. You’re comfortable when things are changing and can help establish process rather than just follow it. The key skills we are looking for are: • Hands-on experience with Zendesk or a comparable support/ticketing platform, • Demonstrated ability to manage customer cases end-to-end with clear written communication throughout, • Background in sales support, account management, or customer success with a track record of building lasting customer relationships, • Experience supporting technical or scientific software products, or the ability to get up to speed quickly on product and feature use cases, • A remote work track record that shows reliable availability, proactive communication, and the ability to stay aligned and engaged with customers and distributed teammates in a helpdesk environment without being managed closely You may also have • Experience working in a lab environment, and/or education in analytics, statistics, chemistry, molecular biology, bioinformatics, and/or genomics industry, • Experience working alongside offshore teams or in a follow-the-sun support model Total Rewards Dotmatics utilises a national market-based approach to base pay benchmarking and pay band development. The candidate's final starting pay is based on job-related skills, experience, job specific qualifications & location. In addition to base salary, Dotmatics has implemented a total rewards strategy, which is the combination of compensation, benefits and recognition. Certain positions are also eligible for variable pay; your recruiter will discuss the full compensation package details. Other Total Rewards Offered • Medical, Dental, Vision, Insurance, • Health Spending Accounts, • Wellness Benefits (Mental Health Apps and Fitness Perks), • Company-paid Life and Disability Insurance, • 401k Retirement Plan (with 4% company match; immediate vesting), • Flexible Time off Plan (for US exempt employees) This is the range that we, in good faith, believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. Starting Base Pay Range $25.88 - $30.45 USD Research shows us the_ and imposter syndrome can get in the way of meeting outstanding candidates, so please don’t hesitate to apply — we’d love to hear from you. By submitting your application, you agree that Dotmatics may collect your personal data for recruiting, global organization planning, and related purposes. Dotmatics _ explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Dotmatics use of your personal information. Dotmatics is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle. We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle. Your Role and Impact As a Product Support Specialist, you will be the first point of contact for HYPR customers when a support issue occurs. A strong customer centric mindset is a critical success factor for the role. You will be actively engaged with our ticketing and call center systems. You will triage and attempt to resolve customer reported issues at the first point of contact. You will help to coordinate solutions by involving appropriate support teams or internal resources and escalating when appropriate. Being an operational and process-based person, you always look for situations where customer experience could be enhanced/improved and offer recommendations to enhance/improve our customer’s experience. Key Responsibilities • Actively answer calls and respond to tickets during your assigned shift, • Provide Tier 1 product support for HYPR customers, • Handle incoming calls, tickets and system alerts; monitor and triage incoming requests via ticket queues, • Assist users by providing product support via HYPR’s phone and ticket systems, • Leverage internal teams to provide next level support, • Identify potential larger issues in real-time, • Keep support management updated on trending issues, • Look for potential situations in which an improvement in process efficiency or customer experience is possible Requirements • Must have call center experience, triage and technical troubleshooting skills, • Degree/Certification or equivalent practical experience, • Two plus years of experience working in a Support/Service/Help Desk/Call Center Role, • Ability to clearly communicate with customers while demonstrating a positive attitude, self-control and empathy all while leading to resolution of the customer’s issue, • Excellent analytical, organizational, interpersonal and teamwork skills, • Ability to adjust quickly to changing priorities and make quick decisions with available information., • High-level triage and troubleshooting skills, • Outstanding customer service, prioritization, multitasking, communication, and leadership skills, • Ability to troubleshoot and think outside the box when needed, • Basic understanding of Windows and Mac operating Systems, • Basic understanding of networking concepts (DNS, HTTP, IP, etc), • Ability to review mobile, computer, server logs and determine where the issue resides, • Ability to troubleshoot workstation (Windows & Mac) and mobile computing (iOS & Android) environments, • Knowledge of SaaS and cloud computing infrastructure, • Eligible to work in the US Note: H1B/Visa support is not currently available for this specific position. HYPR is an Equal Opportunity Employer. Salary: $60,000 - $75,000 (USD) Our salary ranges are based on paying competitively for our size and industry, and are one part of our total compensation package that also includes equity, benefits, and other opportunities at HYPR. Individual pay decisions are based on a number of factors, including location, qualifications for the role, experience level, skillset, and balancing internal equity relative to other HYPRions. We expect the majority of the candidates who are offered roles at HYPR to fall healthily throughout the range based on these factors.

We are a hybrid, remote-office company dedicated to growing our talent anywhere! We have onsite locations in: Sioux Falls, SD, Scottsdale, AZ, Louisville, KY, Troy, MI, Franklin, TN, Easton, PA. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our HUMBLEHUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. While we support hybrid remote work, this job requires you to be onsite at our Phoenix, AZ location to perform the essential functions of the job. About the Role: Responsible for working as part of a team that supports the delivery of technology services to the organization and ensuring an appropriate level of service is delivered. What You Will Do: • Serve as the initial point of contact for all IT support requests via phone, email, chat, and ticketing systems., • Diagnose, troubleshoot, and resolve common hardware, software, and network issues., • Accurately log, prioritize, and manage incidents and service requests in ServiceNow., • Escalate unresolved issues to Tier 2/3 support teams., • Support Windows and macOS devices, mobile devices, printers, and peripherals., • Assist users with account access, password resets, MFA, and identity management., • Support collaboration tools such as Microsoft 365, Teams, and VPN solutions., • Other duties as assigned What You Will Need: • Bachelor's degree or equivalent education and work experience., • Typically, 3+ years with bachelor's or equivalent., • Customer-first mindset with strong problem-solving abilities., • Ability to prioritize and manage multiple requests in a fast-paced environment., • Clear written and verbal communication skills., • Attention to detail and commitment to process adherence., • Team-oriented with a continuous improvement mindset. The responsibilities listed above are not all inclusive and may be changed at any time. Salary range: $50,000 – $84,000 The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future. This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more. #LI-Remote Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law. Who we are: Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws. Please to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – Please _ to view Pathward's Applicant Privacy Notice. Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted. Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights. Candidate Scam Warning We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: _

AssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders united by a common goal – To build the future of predictive maintenance. As we enter the next phase of rapid growth, we are seeking people to help lead the journey. The Customer Support Representative (Bilingual, Spanish) will develop an understanding of AssetWatch products and services to support both hardware and network outages for external customers. This role requires fluency in both English and Spanish to effectively support and communicate with a diverse customer base. You will collaborate with stakeholders to ensure timely resolution and long-term solutions. We are only considering candidates who reside in PST timezone given. What’s the Opportunity • Manage multiple incoming streams of support requests via software platforms, phone, email, and internal channels, • Provide support to customers in both English and Spanish across written and verbal communication channels, • Support a customer base primarily located in Mexico, ensuring clear, culturally aware, and effective communication, • Coordinate with internal and external stakeholders as needed to address complex cases and ensure long-term solutions, • Work cross-functionally to support delivery of a high-quality customer experience, including sharing customer feedback with Product teams, • Proactively contact customers to resolve issues before they escalate, • Build strong, trusting relationships with customers and internal stakeholders through timely and effective communication, • Identify opportunities to proactively address potential challenges or recurring issues, • Meet or exceed case management and response time expectations, • Utilize multiple software tools to diagnose issues and implement appropriate solutions, • Promote customer loyalty through recognition and engagement initiatives, • Perform other responsibilities as directed by the AssetWatch Support Manager Qualifications • 2+ years of experience in technical support or a related field, • 2+ years of customer service experience (in-person or virtual), • Professional fluency in both English and Spanish (written and verbal), with the ability to support customers in both languages as a core job function, • Experience working in high-volume support environments and ticketing systems, • Experience with CRM platforms (Salesforce strongly preferred), • Ability to effectively use remote communication tools (e.g., Zoom, Slack) to collaborate and provide support, • Strong problem-solving skills and ability to manage multiple priorities in a fast-paced environment #LI-REMOTE What We Offer: AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that’s why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. • Competitive compensation package including stock options, • Flexible work schedule, • Comprehensive benefits including retirement plan match, • Opportunity to make a real impact every day, • Work with a dynamic and growing team, • Unlimited PTO We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required.

TITLE Emerging Arts Leader Internship: Public Engagement Temporary, Part-Time | September 22 – December 4, 2025 $20.76 per hour | Approx. 15 hours/week, up to 150 total hours | FLSA Status: Non-Exempt PROGRAM OVERVIEW SAM strives for its employees, volunteers, and interns to reflect the community in which it exists. Emerging Arts Leader internships are intended to open career pathways for individuals who bring dynamic backgrounds and perspectives to their work in art, museums, or community engagement. While diversity encompasses many identities and lived experiences, Emerging Arts Leader internships aim to create pathways for individuals from backgrounds historically underrepresented in the museum field — including, but not limited to, those who identify as Black or African American, Asian, Latino/a/x or Hispanic, Native American, or Pacific Islander. All internships are funded by the IMLS Emerging Arts Leader Grant and are structured around a 150-hour commitment over approximately 10 weeks. Interns will receive hourly compensation at Seattle’s minimum wage and are eligible for an ORCA card and other temporary employee benefits. All internship work must be completed by December 31, 2025, in accordance with the grant funding timeline. ESSENTIAL DUTIES The Public Engagement Intern will work closely with the Public Engagement Coordinator and Associate Director of Public Engagement to support SAM’s Community Pass Program. This role focuses on community engagement, program outreach, and administrative support to expand access to museum programming for underserved audiences. Responsibilities will include the following, but are not limited to: Department Project Execution - 100% Working closely with the Public Engagement Coordinator and Associate Director of Public Engagement, this intern will explore the museum’s engagement with community partner organizations via SAM’s Community Pass program by: • Engaging with existing partners and new program applicants with outreach efforts, emails, research, and participation in group visits., • Developing new communication materials for partners including email campaign content for Community Pass newsletters., • Coordinating the distribution of Community Passes and ensuring smooth redemption with ticketing staff., • Collecting and summarizing demographic and usage data to evaluate program reach and impact., • Presenting a summative report on the program to the Education and Public Engagement team WE ARE LOOKING FOR Required Qualifications • Minimum of a high school diploma or equivalent, • Strong communication and interpersonal skills, • Ability to clearly articulate goals, progress, and outcomes to a professional audience, • Understanding of concepts related to racial equity, intersectionality, and social justicePreferred Qualifications, • Demonstrated interest in arts programming, community engagement, or museum education, • Some familiarity with public engagement or working with community partners is helpful but not required, • Ability to articulate how this internship supports your professional goals in museums or the broader arts and culture sectorINTERNSHIP PROGRAM PARTICIPATION All EAL Interns will: • Develop and deliver a brief presentation related to internship work or professional interests, • Complete a one-page reflection, blog post, or interview about the internship experience, • Participate in scheduled workshops, check-ins, and informational interviews with staffAPPROACH TO WORK We are committed to creating an inclusive and welcoming environment that reflects our community. Interns will be expected to align with SAM’s core values and contribute to a culture that values collaboration, learning, and innovation. WORK SCHEDULE This internship will run from September 22 to December 4, 2025, for approximately 15 hours per week. Flexibility is available to accommodate academic schedules, and some remote work may be possible depending on team needs. COMPENSATION $20.76 per hour (Seattle minimum wage) BENEFITS Temporary SAM Staff have access to an onsite fitness facility and SAM’s museum library, can access a no-cost Employee Assistance Program resource, enjoy a 20% discount at the SAM Museum Shop and a 10% discount at SAM’s MARKET café, receive 2 SAM guest passes per quarter worked, can access 8 Home Free Guarantee cab rides home per year, and accrue paid sick leave at a rate of 1 hour for every 40 hours worked, per Washington State law. SAM Interns are also eligible for a Tier III membership to the American Alliance of Museums, access to member rates for ticketed events at SAM, and access to a subsidized ORCA card. ACCOMMODATION The Seattle Art Museum will consider reasonable accommodations for employees with disabilities to perform the essential functions/duties of this position. If you would like to request a reasonable accommodation to best enable your success in the role, please discuss this possibility with a member of our HR team at _. ------------------------------------------------ Celebrating difference. At Seattle Art Museum, our members, visitors, and local community come from all walks of life, and so do our employees, volunteers, and interns. The plurality of our identities and experiences strengthens our mission: connecting art to life. Our mission and vision call us to be responsive to a multitude of cultural contexts and lived experiences, and as such, our Strategic Plan directly addresses the role art plays in empowering and elevating social justice movements, and promoting structural change to further equity in our society. SAM is particularly dedicated to racial equity in the workplace, because we know that people of color are the most impacted when it comes to both historical and present inequities. We know that equity is not a single fixed destination, it’s ongoing reckoning. As SAM continually strives to be a more inclusive and equitable workplace, we are particularly interested in engaging with those who have been historically underrepresented in the museum field. We are dedicated to building a diverse workplace, and a sense of belonging for each and every employee, because we know our organization is at its best when we celebrate difference. SAM is an equal opportunity employer. We are an equal opportunity employer, and consider qualified applicants for employment without regard to race, color, creed, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, sensory, physical, or mental disability, genetic information, military or veteran status, gender identity or expression, sexual orientation, citizenship or immigration status, or other applicable legally protected characteristic. If you need assistance applying for a role due to a disability or additional need, please let us know at hr@seattleartmuseum.org. The Seattle Art Museum will consider reasonable accommodations for all employees with disabilities to perform the essential functions/duties of the role. If you need an accommodation during the application or interview process, please contact hr@seattleartmuseum.org. For candidates, we ask that, if possible, you wait until you're invited to a screen, online technical assessment or interview before requesting an accommodation. We encourage you to apply. We are dedicated to building a diverse workplace, and a sense of belonging for each and every employee, because we know our organization is at its best when we include, celebrate and embrace difference. We encourage you to submit an application, even if your experience doesn’t feel like a 100% match with the position. We know applying for a job can be intimidating, and research tells us that womxn and folks of color are less likely to apply if they don't see themselves meeting or exceeding every single qualification listed. We encourage you to apply, even if you feel unsure about whether you meet every requirement in this job post. You could very well be a great fit for this role or others. Requirements for employment. In order to be employed by the Seattle Art Museum, you must reside in the state of Washington. Employment at SAM is contingent upon successful clearing and maintenance of clearance in both a federal and state criminal background check. Want to learn more? If you haven't already, check out our _ for more on working at SAM. Though we'd love to be able to reply to every question that crosses our desk, due to the high volume of applications we receive, our HR team is unfortunately unable to offer a response to inquiries requesting search status updates, inquiries about hiring timeline, or requests to be put in touch with directly with the Hiring Team. If your experiences and capabilities are well suited to an open role, our Recruiter or the Hiring Manager will reach out directly to schedule an interview. Thanks for your understanding!

About EverService Holdings, LLC: EverService is a global provider of tech-enabled business solutions for companies of all sizes, helping them to grow and scale with digital marketing, website design & development, scheduling & booking services, 24/7 answering services, inbound & outbound sales, live virtual receptionists, client & patient intake, and IT services. The company focuses on end-to-end solutions specialized for the legal, medical, home services, retail and technology industries integrated with clients’ CRM, EHR and operational systems. Summary of Position: As a Director of Client Success, you will own the entire client experience for a portfolio of high-value law firm clients, rebuild and elevate a team of Client Success Managers, and architect the systems and processes that define a world-class agency. This is a high-visibility, high-accountability role, reporting directly to senior leadership, with a mandate to drive measurable improvements in client retention, revenue growth, and overall satisfaction. If you thrive at the intersection of strategy, operations, and relationship-building, and you know how to earn the trust of demanding, sophisticated clients, we want to talk. Our Ideal Candidate Profile: • Exceptionally strong communicator (written, verbal, and in-room). You can run a tense call with a frustrated partner at a major firm and leave them feeling heard, • Data-driven decision maker who ties every process improvement to a measurable outcome, • A builder - you are energized by creating structure where little exists and see operational gaps as opportunities, • Low ego, high accountability - you own the wins and the losses equally, • Comfortable operating at both strategic altitude and ground level. You can set vision and also dig into the details when needed Key Position Responsibilities: Four core mandates define this role: Client Relationships & Retention • Serve as the senior escalation point and strategic advisor for the agency's most important client relationships - high-revenue law firms with high expectations, • Build deep trust with key stakeholders at each firm, becoming a genuine partner who understands their business goals, not just their marketing campaigns, • Proactively identify at-risk accounts and execute retention strategies before problems escalate, owning the outcome, • Maintain exceptional CSAT and NPS scores by delivering consistent, responsive, white-glove service across the portfolio, • Navigate and de-escalate complex client situations with composure, clarity, and a bias toward resolution Team Leadership & Development • Lead, mentor, and grow a team of Client Success Managers (CSMs), setting clear expectations, coaching to performance, and creating a culture of accountability and excellence, • Hire and develop top talent; build the bench strength the team needs to scale, • Establish team-wide standards for client communication, QBRs, account reviews, and escalation protocols, • Manage workloads and account assignments to optimize for both client outcomes and team sustainability Revenue Growth (Strategic Upsells & Cross-Sells) • Partner with Sales to identify and execute upsell and cross-sell opportunities across the existing client base, • Develop playbooks for expanding client engagements into adjacent agency services (GEO/AIO, Paid Media, Website, Content, etc.), • Set and track revenue expansion targets for the Client Success team; make Client Success a true revenue center, not just a cost center, • Create structured account growth plans for high-value clients on a quarterly basis Systems, Operations, & Process • Audit existing client success infrastructure (CRM, ticketing, onboarding flows, reporting cadences) and build what is missing, • Design and implement scalable, repeatable processes that eliminate reactive firefighting and create a proactive service model, • Build a reporting framework that gives leadership real-time visibility into retention risk, account health, expansion pipeline, and team performance, • Develop client-facing materials (onboarding guides, reporting templates, escalation SLAs) that set proper expectations and demonstrate value clearly, • Collaborate cross-functionally with SEO, Paid Media, Sales, and Product teams to ensure seamless client delivery and close the loop on systemic issues Required Qualifications • 8+ years in a client-facing role at a digital marketing agency - you have seen the full lifecycle of agency-client relationships, • 3+ years managing both managers and individual contributors in a Client Success or Account Management function, • Demonstrated success managing a book of business within the legal services market, or direct experience selling to attorneys and law firms, • Proven track record of improving client retention metrics and building upsell/cross-sell pipelines, • Hands-on experience auditing and improving Client Success systems (CRM configuration, onboarding workflows, reporting, SLAs, etc.), • Bachelor’s degree in Business, Marketing, Communications, or a related field required Highly Preferred Qualifications • Deep familiarity with legal advertising rules, bar compliance requirements, and the unique regulatory landscape law firm clients navigate, • Experience working in or alongside SEO, Content, or Paid Media teams - you understand what good work looks like and can effectively explain it to clients, • Exposure to legal tech platforms (Clio, MyCase, Filevine) or legal marketing analytics tools, • Track record of building Client Success teams from a reactive to a proactive service model The total compensation for this salaried exempt opportunity includes a competitive base salary with the potential for bonuses, plus benefits. Our target compensation range is subject to multiple factors, including role, level, experience, and location. Bonus eligibility is based on performance metrics and company results. As you go through our interview process, your recruiter will work with you to identify a competitive base salary. We’ve got you covered! EverService is proud to offer a variety of benefits to support employees and their families, including: • Medical, Vision, Dental, • Retirement, • Life Insurance, • Sick Time and Paid Time Away (PTO) This job description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Imagine standing at the top of the Empire State Building, taking in the breathtaking view. From the online booking to the seamless entry, every part of your ticketing experience was designed and supported by Ventrata. An industry-leading SaaS platform that helps attractions, tours, and sightseeing activities to create memorable experiences. Backed by a passionate team, headquartered in London and with offices in Brno, Lisbon, and remote teams worldwide, we’re expanding rapidly across multiple markets and verticals. Our mission is to help businesses of all sizes scale and grow while preserving their unique identity and spirit. Be a part of something extraordinary, where your ideas and contributions truly matter. Let’s shape the future of travel together. Ventrata is excited to announce we are recruiting a skilled, US-based Sales Manager with a love of tours and attractions to drive new sales growth in the Americas. Our product is changing the way tours and tickets are sold across the planet. This rewarding new role will be integral to our growth trajectory. If you're excited about working in a fast-growth, scale-up environment with cutting-edge products that remove operational friction and maximize revenue opportunities in the leisure and tourism industries, then this is the role for you. The role is remote and will be based in North America. For consideration, it's expected that you are based in and able to work during the office hours of the target region. Additionally, you will be traveling for prospective customer visits or to conferences and events. Key Information Location: US Duration: Full-time Must have: A proven track record in a related revenue-generating role within the ticketing or travel-tech industry. Direct experience working with (or for) major Attractions, Tours or Sightseeing operators is essential; you should speak the language of our clients fluently and understand their unique technical and operational pain points. • Sales Targets and Growth: Responsible for the delivery of net new business and client wins., • Deliver against business targets and objectives, • Management of the sales process end-to-end in your assigned territory. Identifying opportunities in the market to position the product effectively and enhance the value proposition to your target market, • Client Success and Relationship Management: Building and maintaining strong, long-lasting customer relationships. Ensuring that client success is integrated into the sales process from the first point of contact., • Collaboration with Sales Support Functions: Liaise with marketing, technical resources, and sales operations to ensure a unified and strategic sales approach., • Market Analysis and Strategy: Analyse regional market trends and discover new growth opportunities. Communicate closely with marketing and product management to create strategies to drive sales., • Reporting and Forecasting: Provide timely revenue projections to management and deliver a predictable pipeline to drive forecast accuracy., • Can demonstrate a history of achieving quotas of $600k+ selling into enterprise markets within the travel/ticketing industry, with a focus on attractions, tours, and sightseeing., • Native English speaker or at least 5 years selling in native English-speaking markets (C1 as a minimum)., • Fluency in Spanish a plus, not a requirement., • Must reside within the continental US or Canada., • Willing and able to travel regularly to potential client sites and trade shows., • Current passport and able to travel internationally infrequently., • Direct experience working with attractions., • Sales account planning skills and the patience to deliver against the plan., • Display creative and analytical problem-solving skills with an unrelenting passion for achieving revenue targets., • Strong interpersonal skills., • Be a self-starter who is comfortable working remotely and can manage their time and pipeline., • We are fairly informal about working hours. We want to make sure you like your job and want to go an extra mile for us., • Unlimited paid holiday days., • WFH or work remotely., • Team buildings and company remote office. Sounds boring? The whole team met in Spain, South Africa, Italy, Portugal, and France., • Office in Brno and Lisbon. We have two office locations: the core team is located in Brno and we have one newly opened office in Lisbon. How does working for a month from Lisbon sound? :), • Young and passionate team., • Hardware/ remote setup package., • Fixed salary + OTE earnings. Did we catch your eye or maybe also your heart and do you want to become part of the Ventrata family? Send us your CV and join us! Ventrata is an enterprise ticketing platform designed for high-volume attractions, museums, observatory towers, sightseeing tours, and activity operators. Our all-in-one solution powers online, in-person, and third-party sales, and provides robust functionality for resource management, hardware integrations, and 24/7 live support. Leading brands across diverse verticals trust Ventrata's solutions, and our focus on building long-term connections is key to mutual success. Since 2016, we have worked with many City Sightseeing operations and have teamed up with notable companies like Big Bus Tours and Historic Tours of America. Our recent partnerships, including those with English Heritage, Paradoxon, the Empire State Building, Thames Clippers, and many others established over the past two years, show strong potential to evolve into enduring, long-term relationships. These examples represent just a few of our many collaborations driving the innovation behind the 21 million tickets we sold in 2023 — a 60% increase from the previous year. What truly sets us apart is our independence — we've been profitable since 2018, with no reliance on venture capital. This financial stability allows us to innovate and grow on our own terms. We value collaboration and freedom ensuring that every team member has the space to take ownership, be heard, and drive real impact.

Job MissionTerraformation’s mission is to reverse climate change by restoring native forests worldwide. We develop technical solutions to the biggest bottlenecks in native forest restoration and deliver them to partners and customers. In this role, you will be providing technical solutions and support to all internal teams at Terraformation to help the company achieve its mission. Our goal as an Information Technology team is to improve or streamline processes using technology to help our employees work more effectively. With employees scattered across nearly all time zones, the technologies and processes we implement are paramount to our success. Location: (Remote; EST preferred) Salary: $70,000 - $90,000, plus equity (depending on location and experience) • Answer incoming support requests regarding software, services, hardware, or networking issues promptly., • Manages and tracks the ticketing system, ensuring all employees are updated on support requests, • Documents processes, solutions, or problems in a way that helps the Information Technology team scale solutions for the company., • Notifies direct leadership regarding recurring issues or patterns of problems in the environment; tries to find solutions to systemic issues, and presents their solutions to the team for implementation., • Escalates issues to the appropriate team member when necessary., • Maintains the confidentiality and privacy of employee and company-sensitive data., • Performs assigned tasks promptly with accuracy, efficiency, and empathy., • High school degree or equivalent required, or a combination of education and experience that provides equivalent knowledge and expertise., • At least 2 years of experience providing IT support to an organization, • Excellent written and verbal communication skills, • Experience providing technical support and solutions to customers, • Ability to think critically about problems and solve them independently, • Knowledge of IT systems, • Excellent time management skills, • Experience managing IT systems: Google Workspace, Google Docs Suite, Microsoft Azure AD & Office 365, AWS, Cloud storage solutions (Google Drive, Dropbox, Google Cloud Platform, AWS/S3), Single Sign On and Identity Management, Email & Chat services administration, • Customer Service training or certificationAbout Terraformation Terraformation is committed to addressing climate change through the power of native forest restoration. Our portfolio of high-quality projects is designed to restore forests that will remove high quantities of carbon, renew ecosystems, enhance biodiversity, and create sustainable long-term community income and benefits. Our project teams have planted over 5 million biodiverse and native trees, restored nearly 2,000 hectares, and supported 68 forestry projects across 18 countries. Our innovative approach not only equips local forestry teams with training, technology, and access to capital, but also empowers businesses to be a part of the solution to climate change. By funding our projects, businesses can directly address climate change, meet climate and net zero commitments, and enhance corporate sustainability initiatives. Terraformation’s mission-driven global team, which includes experts in forestry science, carbon markets, operations management, and project finance, demonstrates how diverse backgrounds drive innovation and create significant impact. Learn more at _ We are an equal-opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We will consider qualified applicants with criminal histories in a manner consistent with applicable laws, including the Los Angeles Fair Chance Initiative for Hiring, where relevant.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Title: IT Technician Company: Virtual Technologies Group (VTG) Location: Toledo, OH Reports To: Director, Managed Services Department: Managed Services Travel: Up to 50% Position Type: Full-Time Employee Type: FTE Compensation Range: $40,000 - $50,000 Company Overview: Virtual Technologies Group is a leading innovator in the technology sector, specializing in the development and implementation of advanced virtual solutions. Our mission is to empower businesses with cutting-edge technology that enhances efficiency, productivity, and connectivity. With a team of highly skilled professionals, we deliver customized solutions tailored to meet the unique needs of our clients across various industries. Our commitment to excellence, innovation, and customer satisfaction drives us to continuously push the boundaries of what is possible. At Virtual Technologies Group, we are dedicated to shaping the future of technology and making a positive impact on the world. Position Overview The Technician role is responsible for maintaining a high level of customer satisfaction with our clients’ end-users through performing tasks that will solve technical problems. The ideal Technician should have drive and passion to learn and be proud of the work they perform. They should be professional, presentable, and employ active listening skills when engaging with users. There is travel required. Day-To-Day Duties and Responsibilities • Lead the charge, or assist the Network Engineer with handling IT needs for clients - primarily end user and localized issues at the end user level, • Work with internal help desk to resolve customer issues after escalation from ticket submission, • Assist the engineers to install and maintain small to large network infrastructures, • Assist in protecting data, software, and hardware by coordinating, planning and implementing network security measures, • Diligent and effective communication with clients, sales, and team members, • Attentive customer service, focused on client satisfaction, • Assist in making recommendations, plans, and implementation of new technologies that move a client’s business forward, • Attend and engage in team meetings, • Meet professional development requirements, • Maintain weekly time and expense records inside of the PSA platform for work/travel performed as per policy, • Occasional on-call work is required based on team rotation Minimum Qualifications • Associate’s degree in information technology or related field, • Minimum 2 years of customer service/end user support, • Previous experience or classroom work related to IT field for at least 2 years, • Hands on or classroom experience with Server 2012/2016/2019, • Excellent written and verbal communication skills, • Familiarity with Office 365/SharePoint, • Strong troubleshooting and critical thinking skills Preferred Qualifications Certifications • CompTIA A+ (baseline), • CompTIA Network+ or equivalent networking fundamentals, • Microsoft 365 Certified: Modern Desktop Administrator Associate, • ITIL Foundation (for process understanding), • Optional but valuable: Security+, Apple ACSP, vendor-specific hardware certifications (HP/Dell/Lenovo) Technical Skills • Proficiency in Windows 10/11 support and device configuration, • Experience supporting Office 365, Teams, Outlook, OneDrive, • Familiar with basic networking: TCP/IP, DNS, DHCP, switching, wireless troubleshooting, • Understanding of Active Directory, user provisioning, and group policies, • Experience with hardware troubleshooting (laptops, desktops, printers, docks), • Skilled in using remote tools (ScreenConnect, TeamViewer, RDP), • Familiar with mobile device management (MDM), especially iOS/Android, • Experience with ticketing systems such as ConnectWise or Autotask Client-Facing Skills • Strong verbal communication and professional appearance, • Ability to work independently in the field while staying responsive to dispatch, • Experience with customer onboarding, new workstation setup, and physical installs, • Ability to clearly document work in a PSA and maintain real-time ticket updates Why Join Us? At Virtual Technologies Group we provide more than just IT solutions—we offer a dynamic environment where you can learn, grow, and expand your skillset. As a leading managed services, cybersecurity, and IT consulting firm, we support a diverse range of customers, giving you the opportunity to tackle unique challenges and stay ahead in a rapidly evolving industry. Join a team that values innovation, collaboration, and professional development. Whether you're looking to sharpen your technical expertise, work with cutting-edge technology, or make a real impact, we’re committed to helping you build a rewarding career. Benefits Overview: VTG offers a comprehensive benefits package to meet the needs of our employees and their families. Benefits include medical insurance plans, dental insurance, vision insurance, health savings accounts (HSA), flexible spending accounts (FSA), life insurance, short and long-term disability insurance, paid time off and holidays, and a 401(k) with employer match. EEO Statement: (Standard) VTG is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected status. We believe that diversity strengthens our team and drives innovation. All employment decisions are based on qualifications, merit, and business needs. If you require reasonable accommodation during the application or interview process, please contact _.

Job Title: Facilities Manager Location: Remote (Portfolio across multiple states in PST time zones) Ideally located in Washington or Oregon Reports to: VP of Strategic Operations Department: Facilities Management Salary is $70,000-90,000 Position Overview: We are seeking an experienced and detail-oriented Facilities Manager to oversee a portfolio of 30-40 schools across multiple states and regions along the West Coast. The Facilities Manager will play a critical role in ensuring the operational efficiency of our school campuses by managing both preventative and reactive maintenance, handling vendor relationships, maintaining clear records, overseeing construction projects, and managing facility costs. This role will also involve close collaboration with Regional Managers, Regional Team Members, and School Leaders to maintain a smooth and effective facility operation. The Facilities Manager will report directly to the VP of Strategic Operations and will manage a range of responsibilities from day-to-day operations to larger-scale project management. Key Responsibilities: • Facilities Oversight:, • Manage a portfolio of 30-40 schools across various regions in the West Coast, ensuring the efficient operation of each site., • Oversee the delivery of both preventative and reactive maintenance to ensure campuses remain safe and operational., • Manage and respond to facility-related tickets through the ticketing system to resolve issues promptly., • Project Management:, • Serve as the primary project manager for construction projects at assigned campuses, including planning, budgeting, and ensuring on-time and on-budget completion., • Coordinate with vendors, contractors, and school leadership to ensure project success and alignment with organizational goals., • Vendor and Contractor Relations:, • Oversee vendor agreements, ensuring that service contracts and agreements are managed effectively and efficiently., • Maintain and manage relationships with contractors, suppliers, and service providers to ensure high-quality work and compliance with safety regulations and standards., • Communication and Stakeholder Management:, • Act as the liaison between school leadership, regional managers, and vendors to ensure clear and effective communication regarding facilities operations., • Oversee landlord communications concerning any facilities-related matters that the landlord may require., • Utility Management:, • Oversee the management of utilities for all campuses within the portfolio, ensuring proper usage and cost control., • Documentation and Reporting:, • Maintain thorough documentation on all base building information, including utility and vendor lists, as well as all respective service records., • Track and report on facility-related costs to ensure efficient budget management and cost containment., • Budget and Cost Management:, • Manage the facilities budget for all schools within the portfolio, ensuring that costs are controlled and aligned with organizational goals and expectations, including through tactful negotiations to reduce costs., • Identify areas for cost savings while maintaining a high standard of facilities management. Qualifications: • Education & Experience:, • Minimum of 5 years of experience in facilities management or a related field, with at least 3 years managing multiple sites or locations., • Experience in managing construction projects from inception to completion., • Skills & Competencies:, • Strong knowledge of facilities maintenance, vendor management, and building systems (HVAC, electrical, plumbing, etc.)., • Excellent project management skills with the ability to handle multiple projects simultaneously., • Proven ability to manage budgets and track expenses., • Strong written and verbal communication skills, with the ability to build relationships with internal and external stakeholders., • Experience using facilities management software (Freshworks or similar platforms)., • Ability to work independently and make decisions that align with the organization’s goals and objectives., • Other Requirements:, • Ability to travel as needed to visit campuses within the assigned portfolio., • Strong problem-solving skills and a proactive approach to addressing facilities issues. Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.

Full-time Description Who We Are Behind every one of our solutions is our greatest asset, our people. At Powernet, we’re driven by our shared goals, innovative spirit, and dedication to excellence. Our collaborative culture empowers each team member to make an impact, both in their work and in the community. We offer a welcoming, growth-oriented environment where personal and professional success align to deliver real business results. Who You Are • An Aspiring IT Professional: You are looking for the perfect entry-level launching pad to kickstart your career in IT and technology., • A Natural Problem Solver: You love the challenge of troubleshooting, diagnosing, and resolving technical puzzles quickly., • Customer-Centric: You enjoy helping others and are excited to be the friendly, first line of support for our users via phone and ticketing queues., • Hands-On & Adaptable: You are motivated to learn by doing—whether that means jumping into remote software fixes or assisting with physical hardware installations and deployments., • Tech-Curious: You have a passion for learning new technologies, keeping up with trends, and sharing that knowledge with your team. Perks You'll Enjoy • 5 weeks PTO, • Remote work, • Anniversary gift plan, • Employee referral program, • Health, vision, dental, and life insurance available, • HSA Account, • 401k matching Essential Duties and Responsibilities • Support and promote the mission, values, and principles of Powernet., • Provide on-site and remote assistance in resolving technology support issues., • Review incident tickets and respond to end-users appropriately; resolve open tickets in a timely and professional manner, ensuring a positive client experience., • Image PC's and setup users' workstations, laptops, printers, scanners, and copiers., • Support technology implementations/upgrades., • Troubleshoot, research, resolve and document technical problems and incidents., • Anticipate and resolve problem situations. Assist in monitoring corporate technology and maintaining service level agreements., • Assess available hardware/software in anticipation of current and future needs throughout all departments and facilities., • Stay current on applicable technologies and bring that knowledge to team members., • Ability to manage multiple activities and tasks simultaneously., • Answer help desk phones and documenting issues., • Monitor, researching and resolving to alert messages., • Rotational On call Responsibility, • Follow documented company policies and procedures. Requirements Education, Experience and Skill Requirements • First-level troubleshooting skills supporting Microsoft Windows in domain environments, • Knowledge of cabling and wiring, • Experience with Network Equipment and troubleshooting a plus, • Must possess a valid driver license, • Experience in file and folder permissions, • Experience in Office 365 and Google Suite products, • Experience with anti-virus software, • Experience working with active directory and group policy Salary Description $45,000-$55,000

SeatGeek's user experience team is seeking a senior designer to change live experiences. This person is highly skilled in behavioral design, systems design, and storytelling. They will define strategies, provide end-to-end craft and thought leadership, and partner seamlessly with cross-functional partners across product, engineering, product marketing, customer success, and more. This person will connect the dots into a cohesive vision across the various verticals of SeatGeek's business, and evolve our platform to become the best-in-class ticketing platform on the market. • Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists, • Set direction by creating clear and impactful strategies while also sweating the details through execution and launch, • Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development, • Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking, • Collaboratively improve our component systems to ensure consistent, high quality experiences, • 4+ years of experience, • Excellent craftsmanship, • An understanding of the technical and logistical obstacles that create friction during live experiences, • The mindset of a challenge, changemaker, and innovator, • 4+ hours of overlap with a 9:30am-5:30pm East Coast workday, • A passion for live experiences, • Equity stake, • Discretionary annual bonus, • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely, • A WFH stipend to support your home office setup, • Unlimited PTO, • Up to 16 weeks of fully-paid family leave, • 401(k) matching, • Student loan matching program, • Health, vision, dental, and life insurance, • Up to $25k towards family building, reproductive health services and Gender-affirming care, • $500 per year for wellness expenses, • Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical, • $120 per month to spend on tickets to live events, • Annual subscription to Spotify, Apple Music, or Amazon music The salary range for this role is $130,000 - $188,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location. SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us! To review our candidate privacy notice, _ #LI-Remote

Airbyte is the open‑source standard for data movement. We've enabled data teams to move data from applications, APIs, unstructured sources and databases to data warehouses, lakes, and AI applications. With tens of thousands of connectors built and hundreds of thousands of companies adopting Airbyte, we've proven the economics of data integration at scale. And now Airbyte is building the frontier agentic data infrastructure, purpose-built for AI agents that need fast, accurate access to data across hundreds of sources. Our mission: make data available and actionable, everywhere. We've raised $181M from the world's top investors (Benchmark, Accel, Altimeter, Coatue, Y Combinator, etc.) and we believe in product-led growth, where we build something awesome that all our users love. We’ve raised enough capital to explore boldly, but we still choose to move quickly, stay scrappy, and experiment constantly as we find the right paths in an AI-native landscape. Are you the kind of developer who gets a rush from cracking a gnarly replication bug, an issue with CDC implementation, or a query that hangs with no obvious reason? Do you thrive at the intersection of writing code and helping customers succeed? As a Customer Support Developer (Databases) at Airbyte, you'll combine hands-on development skills with deep technical empathy to support our growing cloud, embedded, and open-source integration platform. This isn't a traditional support role. You'll be writing Java and Kotlin, shipping contributions to our open-source database source and destination connectors, digging into query plans and transaction logs, and directly shaping how customers move mission-critical data between databases, warehouses, and lakes. You'll champion the customer voice alongside our engineering and product teams every day, getting your hands dirty in the code. Customer Support & Technical Troubleshooting Serve as the primary technical escalation point for database-related customer issues, responding via email, ticketing systems, and video calls with precision and clarity. Triage and prioritize incoming issues with urgency, consistently meeting SLA targets while leveraging AI tools to work smarter and resolve issues faster. Dig into complex issues across relational databases, data warehouses, data lakes, and cloud object storage, not just finding workarounds but partnering with Engineering to root-cause and drive real fixes. Reproduce customer-reported bugs by inspecting connector logs, query plans, replication slots, transaction logs, sync state, and destination table state, and document findings with enough technical detail for Engineering to act on immediately. Support customers through onboarding and troubleshooting for SSH tunnels, network configuration, database user permissions, CDC setup (WAL/binlog/redo logs), and warehouse/lake authentication. Database Connector Development Get hands-on with customers building and debugging integrations, helping them navigate Airbyte's database sources and destinations with confidence, from authentication and SSL/SSH setup to CDC, schema evolution, incremental cursors, and typed destination tables. Validate database version compatibility across supported engines and releases, maintain testing environments, and reproduce customer-reported behavior on real database and warehouse instances. Support customers writing to data warehouses (Snowflake, BigQuery, Redshift), data lakes and object storage (S3, GCS, Azure Blob, Databricks, Iceberg), and databases (Postgres, MySQL, MSSQL, ClickHouse), including schema evolution and typed-columns behavior. Help customers running database sources (PostgreSQL, MySQL, MSSQL, Oracle, MongoDB, and more) troubleshoot replication behavior, cursor selection, full-refresh vs. incremental vs. CDC trade-offs, and sync state recovery. Contribute directly to Airbyte's open-source database connectors and the Java/Kotlin Bulk CDK: fix bugs, improve error handling, harden schema-evolution and CDC paths, and submit pull requests to the Airbyte repository. Review and test community contributions to database sources and destinations, helping external contributors land high-quality changes. Stay sharp on Airbyte's connector catalog, new database and destination releases, and platform updates so your guidance is always accurate and timely. Cross-Functional Collaboration & Enablement Be the voice of the customer within Airbyte, working closely with Engineering and Product to surface issues, advocate for feature requests, and ensure customer pain points actually influence the database reliability and performance roadmap. Partner with Solutions Engineering and Sales Engineering to provide white-glove technical onboarding for enterprise customers, including CDC architecture reviews, destination schema modeling, and production readiness assessments. Train and mentor Technical Support Engineers on database connector concepts, including JDBC fundamentals, CDC patterns, schema evolution, query optimization, destination typing and normalization, and the Airbyte protocol (spec, discover, check, read, write). Partner with Sales and Customer Success for technical conversations, onboarding, and expansion efforts, bringing the kind of product depth that helps close and retain customers. Knowledge, Process Improvement, & AI Create and maintain internal and external knowledge base articles, troubleshooting guides, and database connector documentation to support scalability. Document research and troubleshooting processes,( including CDC debugging, destination schema reconciliation, and performance tuning runbooks), to aid faster ticket resolution and team knowledge sharing. Identify AI-driven opportunities for automation and process improvements that reduce support load and improve the customer experience. Embrace AI-assisted workflows and contribute to developing playbooks and skills that encode repeatable troubleshooting procedures, connector debugging patterns, and onboarding Runbooks, enabling the team to scale expertise through automation. Spearhead initiatives to fill organizational or support gaps and take ownership of unique projects. 2+ years in software engineering, data engineering, technical support, DevOps, QA, or a similar role supporting developers or technical users. Fluency in SQL, with hands-on experience investigating query plans, isolation levels, and performance bottlenecks. Proficiency in Java or Kotlin. You must be able to read, write, and debug JVM-based connector code. You'll be contributing to database sources and destinations, the Bulk CDK, and automation tooling. Hands-on experience with relational databases, data warehouses, or data lakes, including concepts like CDC (Change Data Capture), schema evolution, and query optimization. Experience with JDBC and common database drivers, and comfort debugging connection, authentication, SSL, and SSH tunnel issues. Understanding of cloud platforms (AWS, GCP, or Azure) and data integration concepts, including ELT/ETL workflows. Strong troubleshooting instincts, clear communication with both technical and non-technical stakeholders, and a growth mindset that keeps you improving even when things get hard. High tolerance for ambiguity and a natural self-starter. Flexibility to work Sun–Thu, Mon–Fri, or Tue–Sat shifts. Experience with PostgreSQL, MySQL, MSSQL, Oracle, MongoDB, Snowflake, BigQuery, Redshift, ClickHouse, or similar relational and non-relational systems. Experience with data lakes and open table formats (Iceberg, Delta Lake), and cloud object storage (S3, GCS, Azure Blob). Familiarity with Airbyte's Bulk CDK or contributions to open-source database connectors. Experience with container orchestration tools like Kubernetes or Docker and multi-tenant architectures. Background supporting developer-facing or embedded/platform products in a B2B SaaS context. Experience with CI/CD pipelines and GitHub-based open-source workflows. Experience with AI-assisted development tools and building automated playbooks or Runbooks. Remote in U.S. timezones - Pacific, Mountain, Central If you find this role exciting, we encourage you to apply even if you think you don’t meet all of the requirements! Airbyte is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, age, physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, marital status, familial status, domestic violence victim status, veteran or military status, or any other legally recognized protected basis under federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Airbyte is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. Please let us know if you need assistance or accommodations due to a disability.

With 1,000 intelligence professionals, over $300M in sales, and serving over 1,900 clients worldwide, Recorded Future is the world’s most advanced, and largest, intelligence company! The Senior Integration Support Analyst role is part of our Product Support group, driving problem solving, product bug escalations, threat intelligence solutions support, and support of our product integrations You’ll be responsible for resolving client inquiries stemming from Recorded Future’s application portal and API, as well as providing guidance on product functionality. At the same time, you’ll be asked to work with our solutions engineering and product developer team in supporting our custom solutions for our customers using our various APIs, and partner integrations. We are also a global company, so the ability to travel to other Recorded Future offices for training is preferred. We have offices in London, England, Gothenburg, Sweden, and Dubai, UAE. We would be happy for this role to be based in any of those offices! What You'll Do: • Experience as a problem-solving expert handling security technology and products., • Experience occasionally mentoring less senior/more junior support groups, and adding centralized knowledge base solutions to assist the overall group in incident resolution, • A strong technical foundation in security and intelligence principles, as well as Saas platforms, • Passion for being out in the field working with both security professionals and business stakeholders to support cyber threat intelligence solutions and services., • The hunger and drive to succeed in a startup environment, • Front and back-end support of the Recorded Future web application interface, and API endpoints, • Support deployments of Recorded Future Threat Intelligence data in customer environments including SIEMs, TIPs, SOAR products, ticketing systems, and incident response tools, • Support productized integration solutions across a variety of enterprise security architectures, applications, and tools., • Manage multiple projects and tasks in a dynamic, fast-paced environment What You'll Bring : • You will have been providing extensive product support to end customers in a SaaS platform, with the ability to diagnose and address challenging application issues. The ability and experience of working independently and proactively is key, • Adequate work experience in information security, Cybersecurity, or Security Operations, • Demonstrated skills speaking technically and effectively with customers, analysts, and developers, • Solid foundation in basic network and internet protocols, • A+ / Network+ / Security+/ HDI-CSR certifications preferred, • Experience working with and supporting SIEMs (Splunk, QRadar, LogRhythm), and other security tools (TIPs, Vulnerability Management, Security Orchestration and Automation), • Experience with REST APIs, Python and JSON is a plus, • Experience utilizing ticket systems and associated workflows (Zendesk and JIRA is a plus), • Ability to work independently and proactively, • Strong problem solving and troubleshooting skills Why should you join Recorded Future? Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and more than 45 of the Fortune 100 companies as clients. Want more info? _: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence , & _: What’s happening at Recorded Future _: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field _: History of Recorded Future _: Check out our awards and announcements We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles. By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day. If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at _ Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law. Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. Recorded Future does not administer a lie detector test as a condition of employment or continued employment. This is in compliance with the law of the Commonwealth of Massachusetts, and in alignment with our hiring practices across all jurisdictions. Notice to Agency and Search Firm Representatives: Recorded Future will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Recorded Future, including those sent to our employees or through our website, will become the property of Recorded Future. Recorded Future will not be liable for any fees related to unsolicited resumes. Agencies must have a valid written agreement in place with Recorded Future's recruitment team and must receive written authorization before submitting resumes. Submissions made without such agreements and authorization will not be accepted and no fees will be paid.

Description Keeper Security is seeking an Information Security Engineer to help strengthen and scale our security operations and enterprise security controls across a global organization.This is a 100% remote position, with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical part in advancing Keeper’s AI-driven threat detection capabilities for our Privileged Access Management (PAM) platform. About Keeper Keeper Security is transforming cybersecurity for organizations around the world with next-generation privileged access management. Keeper’s zero-trust and zero-knowledge cybersecurity solutions are FedRAMP and GovRAMP Authorized, FIPS 140-2 validated, as well as SOC 2 and ISO 27001 certified. Keeper deploys in minutes, not months, and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by thousands of organizations to protect every user on every device, Keeper is the industry leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at_. About the Job As an Information Security Engineer, you will focus on security operations execution and security control ownership, not observability platform engineering or application security program leadership. You will work closely with our Observability Engineering team to leverage telemetry for investigations and response, with our Application Security team to route and track product vulnerabilities, and with our Vulnerability Management leadership to ensure timely remediation and risk reduction. This role is ideal for an engineer who enjoys turning security priorities into operational reality: clear workflows, strong controls, effective response, and measurable outcomes. Responsibilities • Support and execute security incident response activities, including triage, investigation support, containment coordination, lessons learned, and corrective action tracking, • Develop and maintain incident response playbooks, runbooks, and escalation paths; participate in and help run tabletop exercises, • Operate and improve enterprise security controls and tooling (e.g., endpoint protection/EDR, SaaS security controls, email security, access control workflows), ensuring reliable configuration and ongoing effectiveness, • Partner with Observability Engineering to ensure security-relevant telemetry is available for investigations and response (without owning SIEM/telemetry platform administration), • Partner with Vulnerability Management to drive remediation execution, validate fixes where appropriate, and reduce repeat findings through hardening and control improvements, • Coordinate security investigations with DevOps, IT, and Engineering teams; track actions through to closure and document outcomes, • Support access governance and least-privilege initiatives, including periodic access reviews, privileged access workflows, and secure authentication controls, • Create and maintain security documentation for processes, controls, and operational procedures to enable consistency across teams and geographies, • Assist with security control evidence and operational readiness activities for compliance frameworks (e.g., SOC 2, ISO 27001, FedRAMP/GovRAMP, NIST 800-53) in partnership with Compliance and platform teams, • Identify opportunities for automation to improve security operations efficiency (ticketing workflows, control checks, integrations, scripting) Requirements • 5+ years of experience in Information Security, Security Engineering, or Security Operations roles within a SaaS or cloud-centric environment, • Hands-on experience supporting incident response and investigations, including building/using runbooks and participating in post-incident reviews, • Experience implementing and operating security controls and security tooling across endpoints, SaaS applications, and cloud environments, • Working knowledge of cloud security fundamentals (AWS, Azure, or GCP), identity/access concepts (SSO, MFA, RBAC), and modern security best practices, • Ability to collaborate effectively with technical teams (DevOps, Engineering, Observability, AppSec) to drive remediation and measurable risk reduction, • Familiarity with vulnerability and risk concepts (CVEs, prioritization, remediation tracking), even if not the program owner, • Strong documentation habits and an operational mindset (clear processes, repeatability, auditability), • Due to FedRAMP requirements, candidates must be a U.S. Person Preferred Qualifications • Experience in compliance-driven environments (FedRAMP, GovRAMP, SOC 2, ISO 27001, NIST 800-53) and supporting evidence collection/operational readiness, • Experience with EDR, email security, and/or SaaS security controls (tooling specifics vary), • Experience with identity security workflows (access reviews, privileged access processes, conditional access patterns), • Scripting/automation experience (Python, Bash, PowerShell) and comfort integrating systems via APIs, • Exposure to detection engineering, threat intelligence workflows, or SOAR-style automation (without needing to be the SIEM/platform owner), • Experience in cybersecurity or high-scale SaaS organizations Benefits • Medical, Dental & Vision (inclusive of domestic partnerships), • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life, • Voluntary Short/Long Term Disability Insurance, • 401K (Roth/Traditional), • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc), • Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter, • Employment history, qualifications, work eligibility, • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications, • Scheduling information Information From Others: • Recruiter/referral information who submit your profile, • References (with your consent, before final offer), • Public professional profiles, • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 1. How We Use Your Data • Assess your application and suitability, • Manage interviews and recruitment workflow, • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified), • Comply with employment law obligations 1. Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process), • Contracting steps (for progressed candidates), • Legal and regulatory compliance obligations; explicit consent where required 1. Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers, • Background verification vendors (post offer), • Recruitment agencies (where applicable), • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 1. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 1. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 1. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention), • You're hired (transfers to employee records) 1. Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements, • Object to or restrict processing, • Withdraw consent (where applicable), • Request data portability, • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 1. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 1. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com

About PracticeTek Stop scrolling-your dream job might just be here! At PracticeTek, we don’t do ordinary, we do bold ideas, big impact, and endless opportunities to grow. Imagine working with teammates who celebrate your wins, challenge you to think bigger, and cheer you on every step of the way. Imagine building solutions that actually change lives and reshape how healthcare works. That’s the vibe here: high-energy, high-impact, and 100% human. Ready to jump in? Let’s go! We’re on a mission to revolutionize healthcare practices effortlessly and we live out our brand promise every day: being the Trusted Partner in retail healthcare. PracticeTek is one of the largest retail-healthcare tech providers in North America, offering everything a practitioner would need, from pre-encounter workflows to practice management, analytics, digital intake forms, marketing tools, EHRs, and payment systems, for a whopping 40,000+ clinics worldwide. Over the years, we’ve brought together the best-in-class platforms that serve the Chiropractic, Wellbeing, Vision and Dental providers and their patients; and we are united by one mission, to revolutionize retail healthcare practices effortlessly. Here, you’ll have the flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity. We believe in showing up with consistent care, staying always ahead, keeping our approach market-in, making every experience feel effortless, owning it openly, and striving to do right in every decision. These aren’t just words; they’re how we live, work, and make an impact together. At PracticeTek, you’ll get to: Shape the future of healthcare with technology solutions that are always evolving to meet real-world needs. Team up with passionate, talented people who care deeply about patients, providers, and making a difference. See your impact firsthand by helping practices deliver care that’s simpler, smarter, and better for everyone. Grow your career and your skills in an environment that celebrates curiosity, collaboration, and continuous development. We’re excited to consider remote candidates for this role! That said, if you’re based in Las Vegas, NV; Green Bay, WI; or San Diego, CA, you’ll enjoy a dynamic hybrid setup. spending three days each week collaborating in the office and the rest working from wherever you’re most productive. Why You’ll Love It Here As part of the TekTribe, you’ll enjoy: Comprehensive health, dental, and vision coverage options Wellness benefits that support lifestyle, behavioral health, and overall wellbeing Flexible paid time off, sick time, and 10 company-paid holidays 401(k) plan with company match to help you build your future Culture Committee driving initiatives that spark connection, fun, and belonging A workplace powered by innovation, collaboration, and energy every day What You’ll Do Here’s how you’ll help us bring our mission to life and show up as a Trusted Partner: • Resolve complex Tier 1 escalations by diagnosing root causes across software, system configurations, and network-related issues, ensuring timely and accurate solutions., • Serve as the primary point of contact for escalated cases, delivering clear, proactive communication to customers throughout the troubleshooting process., • Partner cross-functionally with Tier 2/3 support, product, and engineering teams to drive issue resolution and improve product performance., • Maintain high-quality, accurate documentation of incidents, resolutions, and trends within the ticketing system to ensure visibility and continuity., • Create and continuously improve internal knowledge base content to reduce resolution time and enable Tier 1 teams to resolve issues independently. How Success is Measured Here’s how we’ll know you’re making an impact and raising the bar: • Average resolution time for Tier 1 escalations meets or exceeds team targets., • Customer satisfaction (CSAT) scores consistently meet or exceed team benchmarks., • Reduction in escalations to Tier 2 and Tier 3 through effective first-touch resolution., • Ticket volume handled per month meets productivity expectations while maintaining quality., • Quality and usability of documentation improves team efficiency and knowledge sharing. What You Bring Your unique talents are what make you shine. For this role, success looks like: • 2+ years of experience in customer support or technical support, preferably within SaaS or healthcare technology., • Experience working in a psychiatry, behavioral health, or mental health practice setting (e.g., front office, billing, or administrative roles)., • Strong troubleshooting skills with the ability to diagnose and resolve complex technical issues., • Excellent written and verbal communication skills with a customer-first mindset., • Proven ability to collaborate effectively across technical and non-technical teams in a fast-paced environment. Ready to Join? If you’re excited to bring your ideas, energy, and expertise to a team that’s shaping the future of healthcare, we can’t wait to hear from you. Apply today and let’s make healthcare simpler, smarter, and Better.Together. The Fine Print (That Really Matters) At PracticeTek, we determine compensation by considering market data, internal equity, and each candidate’s skills and experience. For this position, we reasonably expect to pay between $21-$23/Hr. This role is also eligible for benefits, including health, dental, vision, paid time off, 401(k) with company match, and may be eligible for additional compensation such as bonuses or equity, as applicable. PracticeTek is an Equal Opportunity Employer. We are committed to creating an inclusive environment where all employees feel valued and supported. All qualified applicants will receive fair treatment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, age, disability, veteran status, genetic information, marital status, uniformed service status, or any other characteristic protected under applicable law. This job description is not a contract of employment and does not alter the at-will relationship between PracticeTek and its employees.

About Carvana At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the_. THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. What you’ll be doing • Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV)., • Communicate with internal and external users and vendors on project timeline and completions., • Deal with anything that is powered (wired or wireless), • When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users., • Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves., • Document solutions to new problems and share them with the rest of the team., • Monitoring system performance to ensure everything runs smoothly and securely., • Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security., • Maintain physical security for all infrastructure and endpoint and networked devices and ensure to follow Carvana security best practices., • Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms., • Participate in hardware refresh project assigned to Carvana locations, • Participate in providing internal business support by resolving escalation requests and provide technical support when requested., • Diagnosing and resolving hardware, software, networking, and system issues when they arise., • Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA., • Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade., • Maintain inventory for all infrastructure related hardware in the Carvana inventory System., • Document solutions for new problems in Jira., • Ability to participate in an on-call rotation and after hours work when needed What you should have This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have... • High School Diploma or equivalent, • Valid and current driver’s license., • Advanced skills administering Windows Server, Active Directory, DHCP, and other network services., • Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images., • Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra)., • Experience working with Meraki Security Appliances., • Experience with all major types of mobile devices (iOS, Android, Windows)., • An understanding of enterprise network environments ., • Basic knowledge and troubleshooting skills for IP Phones., • Experience with G-Suite including Gmail, Calendar, and Drive., • Intermediate skills supporting MS Office suite, especially Outlook and Office 365., • Experience with troubleshooting AV equipment such as HD TVs or Projectors., • Project management experience is a plus, • 3-4 years of IT experience in fast-paced environments What we’ll offer in return • Full-Time Salary Position with a competitive salary., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skillset and share your knowledge with others across the organization., • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development., • A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English., • Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels., • Must be able to carry and transport up to 70 pounds up to 20 feet., • Requires excellent visual acuity and manual dexterity. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care. We are seeking a Customer Support Manager to support the CX organization and our customers through the development and optimization of processes that ensure the best customer support and strategy as we scale. You will be leading a team of support associates in onboarding, training, measuring objectives, and enhancing processes. Members of the CX team work collaboratively to help provide our users an excellent experience on our platform through live chats, phone calls, emails, internal discussion boards, educational courses, community events, collaborative content, and more. This role plays a pivotal part in ensuring the team's success in providing both an incredible first impression during the onboarding process, and a delightful day-to-day experience for every user and partner moving forward. The ideal candidate is a proactive self-starter who thrives in a fast-paced, team environment. This person will be excited by the challenge of supporting and growing a large community of thousands of passionate veterinary professionals through answering intercoms via our platform, troubleshooting, and working cross-functionally to help evolve our platform. What you'll do Act as the “Voice of CX", raising key needs during planning Partner with Leadership to understand the business processes, pain points, and goals of the organization Manage a team of support associates, provide training, onboarding, and measure performance Interview and help scale the support team Maintain and promote company best practices and standards for support Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our tools Work with vendor and industry partners to streamline communication and alerts between systems Help to continuously develop and expand processes in order to streamline CX workflows You should have 3+ years of experience in customer experience 1+ years of management experience Knowledge of intercom or similar ticketing systems You have worked within multichannel support operations (chat, email, phone) Excellent written and verbal communication skills Patience and compassion when handling difficult situations Ability to adapt quickly and manage many concurrent responsibilities A strong desire to learn and help our customers succeed A positive attitude and one-for-all team mentality and excellent collaboration skills Tech/start-up work experience is a plus but not required The typical base pay range for this role across the U.S. is: $70,000/year - $110,000/year + bonus + equity + benefits. There is a different range applicable to specific work locations. For Colorado, the salary range is: $75,000 - $90,000 + bonus + equity + benefits. This salary range is a good faith estimate of what Vetcove may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects the base hourly rate or annual compensation (as applicable), and does not include bonus, equity or other incentives. In addition to base compensation, Vetcove offers a comprehensive benefits package. Please refer to the “Benefits (Full Time Roles)” section above for more details. To apply, please submit your application through Vetcove’s Careers Page. The application deadline is accepted on an on going basis. Please note we are unable to sponsor work visas at this time. Attention all job seekers! We want to ensure that you’re well-informed about a serious matter affecting the job market. It has come to our attention that scammers are operating in the industry, impersonating employees and attempting to deceive savvy applicants like you. Here’s what you need to know: Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you’re interested in. Stay on the lookout! Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don’t let scammers catch you off guard! It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself! Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure! If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job market safer for everyone. We understand the importance of your job search and want to ensure your experience is positive and secure. Always exercise caution and stay scam-smart! Employment is contingent upon successful completion of a background check. Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds, regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status. We are dedicated to providing a work environment free from discrimination, harassment, and retaliation. It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations. If you require accommodations during the application or interview process, please let us know and we will make every effort to accommodate your needs.

About Carvana At Carvana, we’re changing the way people buy and sell cars. With an ambitious vision and a fundamentally different approach designed to be fun, fast, and fair, Carvana became the fastest-growing automotive retailer in history. We expanded nationally, went public on the New York Stock Exchange, sold our 1 millionth car, and reached the Fortune 500, all in just eight years. Today, with 4 million retail customers and counting, Carvana is both the fastest-growing and the most profitable public automotive retailer, and we’re just getting started. We continue to raise the bar for our customers as we tackle the enormous opportunity still ahead in the largest consumer vertical. Working here means being part of a team that embraces change, celebrates creative problem solving, and always strives to be better. At Carvana, you’ll have the opportunity to take on meaningful challenges, learn quickly, and help shape the future of automotive retail. If you’re driven to grow and make an impact as part of a collaborative team, you’ll fit right in. Learn more about what it’s like to work here from the_. THIS IS A 100% ON-SITE POSITION (Monday through Friday) About the team and position We need to be super approachable and always willing to go above and beyond to help our Carvana family. It could be as simple as connecting their monitor to as complicated as tuning their flux capacitor to precisely 1.21 gigawatts! We expect smart people who are doers with bright ideas, willing to put their game-face on, take on new challenges, and juggle many assignments at once. In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. What you’ll be doing • Travel up to 60% to help set up and support new and existing remote Carvana Locations to include (desktop, server, network, security surveillance, and AV)., • Communicate with internal and external users and vendors on project timeline and completions., • Deal with anything that is powered (wired or wireless), • When not on the road, take incoming calls, emails, and walk-ups related to all IT issues and requests from both PC and Mac users., • Set up IT accessories (monitors, docking stations, phones, etc.) for all new hires and help current users with occasional desk moves., • Document solutions to new problems and share them with the rest of the team., • Monitoring system performance to ensure everything runs smoothly and securely., • Configuring and maintaining networked computer systems including hardware, system software, and applications to ensure availability, reliability and security., • Maintain physical security for all infrastructure and endpoint devices and ensure to follow Carvana security best practices., • Provides support for implementation, troubleshooting, and maintenance of Information Technology platforms., • Participate in hardware refresh project assigned to Carvana locations, • Participate in providing internal business support by resolving escalation requests and provide technical support when requested., • Diagnosing and resolving hardware, software, networking, and system issues when they arise., • Monitor helpdesk ticketing system and ensure tickets are resolved on time to meet Carvana defined SLA., • Coordinate with 3rd party vendors, IT providers and other business units for any specific requirements or on-site installation or upgrade., • Maintain inventory for all infrastructure related hardware in the Carvana inventory System., • Document solutions for new problems in Jira., • Ability to participate in an on-call rotation and after hours work when needed What you should have This is a service desk and user-facing support role. The qualifying candidate must be enthusiastic, energetic, and must take pride in helping people solve their computer problems. Service with a smile is a requirement! Additionally, you will have… • High School Diploma or equivalent, • Valid and current driver’s license., • Advanced skills administering Windows Server, Active Directory, DHCP, and other network services., • Advanced skills in Windows Operating System (recent flavors: Windows 7,8,10) and the knowledge to create and push images., • Knowledge in Mac OS X (recent flavors: El Capitan, Sierra, High Sierra)., • Experience working with Meraki Security Appliances., • Experience with all major types of mobile devices (iOS, Android, Windows)., • An understanding of enterprise network environments ., • Basic knowledge and troubleshooting skills for IP Phones., • Experience with G-Suite including Gmail, Calendar, and Drive., • Intermediate skills supporting MS Office suite, especially Outlook and Office 365., • Experience with troubleshooting AV equipment such as HD TVs or Projectors., • Project management experience is a plus., • 4-6 years of IT experience in fast-paced environments What we’ll offer in return • Full-Time Salary Position with a competitive salary., • Medical, Dental, and Vision benefits., • 401K with company match., • A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more., • A great wellness program to keep you healthy and happy both physically and mentally., • Access to opportunities to expand your skillset and share your knowledge with others across the organization., • A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development., • A seat in one of the fastest-growing companies in the country. Other requirements To be able to do your job at Carvana, there are some basic requirements we want to share with you. • Must be able to read, write, speak, and understand English., • Must be able to lift up to 70 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels., • Must be able to carry and transport up to 70 pounds up to 20 feet., • Requires excellent visual acuity and manual dexterity. Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs. Legal stuff Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship. Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Position Summary: Remote / Onsite support of our clients and their systems including installation of hardware, software, and general troubleshooting, consulting, and support services. Responsible for maintaining client systems and networks in conjunction with other team members. Project management of larger implementations that may require the support of other technicians within PTSI and coordination with customer. Supporting the sales team by helping to develop quotes for hardware, software and network projects as needed in a timely manner. Required Skills & Experience: Education: Degree in a technical discipline plus employment experience, preferred. Years of experience (Preferred): At least 2 years of experience as a Help Desk, field technician, or related role in the support and management of network systems. MSP (managed service provider) or field experience preferred. Desired Skills: General Networking / IT Skills: • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Install and support network components including routers, switches, firewalls, backup systems, Network area storage, end-user workstations, printers, peripheral devices, and other associated hardware and software., • Monitor and test network performance and troubleshoot any performance issues., • Pulling Cat 5-6 cables to install network cabling, able to work with hands., • Adding peripherals: Mounting TV’s, monitors, keyboard, and CPU mounts on the wall., • Configure and maintain the network to ensure reliable connectivity and data integrity via the use of best practices., • Monitor and test network performance and troubleshoot performance issues., • Monitor, test, and document network hardware configurations, security settings, processes, policy compliance, backup procedures, and other activities. Systems Administrator Skills: • Active Directory (User Management, Group Policies), • OS: Microsoft, Apple, • Back-Ups: Maintain, test, and update the data backup systems, archiving, and disaster recovery plan., • Virtualization: VMware, Hyper-V preferred, • Office 365 Administration / Management, • Multi-Factor Authentication administration/Management, • Email Systems (Office 365), • MDM / Mobile Device Management Help Desk: • Troubleshooting: Provide end-user technical support to clients over the phone or onsite, • Troubleshooting: OS and application issues over the phone or onsite, • Ticketing systems: Working knowledge of ticketing systems Certifications (a plus, but not required): Microsoft, CCNA, NETWORK+, A+, Security +, etc. • Desired Experience working at an MSP (not required) Other Requirements: • Strong customer service skills, • Strong technical aptitude., • Desire to Learn / Grow, • Able to lift 50lbs. Compensation: $55,000.00 - $70,000.00 per year Progress Technology Solutions, inc (PTSI) was established in 2001. Over the past 20 years, we have grown to be one of the most reliable IT company – providing IT services in NYC and now around the world. We are proud to have numerous clients in a diverse set of fields. After eight successful years in Florida, PTSI expanded to the Northeast. Progress became a strong force in the IT industry with the July 23, 2008 opening of its New York City office. Global Health Strategies, The Enterprise, Goldman Sachs and many others have already chosen to engage our services.

About Snorkel At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. The AI landscape has gone through incredible changes between 2015, when Snorkel started as a research project in the Stanford AI Lab, to the generative AI breakthroughs of today. But one thing has remained constant: the data you use to build AI is the key to achieving differentiation, high performance, and production-ready systems. We work with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before. Excited to help us redefine how AI is built? Apply to be the newest Snorkeler! At Snorkel AI, we are pioneering new approaches to data development. Are you driven by solving challenging problems and delivering exceptional results? Snorkel AI is seeking an Operations Manager. As an Operations Manager, you will manage and optimize processes, ensuring high-quality outcomes and seamless delivery. This role blends operational rigor, analytical thinking, and cross-functional collaboration, offering a unique opportunity to make a significant impact. • Build and refine ticketing processes to streamline operations and improve response times, • Design and implement automated form processes that reduce manual work and improve data collection, • Create automated email workflows to enhance communication and operational efficiency, • Develop custom queries to extract actionable insights from operational data, • Leverage Zapier, Airtable, and other no-code/low-code tools to connect systems and automate workflows Data & Insights • Design scalable data workflows that leverage internal tools, external vendors, and various pieces of automation, • Drive faster decision-making abilities for the team by exposing key insights from within the process, • Determine user information that is missing, which leads to user experience improvements Cross-Functional Impact • Maximize marketplace efficiency and work with cross-functional partners to raise issues and implement corrective actions, • Grow our user base through implementation of retention and incentivization programs, • Partner with teams across the organization to identify operational bottlenecks and implement solutions, • Manage external partnerships and be a point of contact for them in resolving issues Required Qualifications • 5+ years of experience in operations, project management, or related roles, • Proven track record of building and optimizing operational processes from the ground up, • Strong analytical skills with experience creating queries and extracting insights from data, • Excellent project management abilities with attention to detail and follow-through, • Experience with process automation tools (e.g., Zapier, Make, or similar platforms), • Proficiency with collaboration and database tools (Airtable experience a plus), • Strong communication skills and ability to work effectively with cross-functional teams, • Experience with CRM systems, • Familiarity with SQL or other query languages, • Background in technical operations or working with engineering/product teams, • Experience in a fast-growing startup or technology company, • Knowledge of email automation platforms, • Self-starter who thrives in ambiguous environments and can build structure from scratch, • Systems thinker who can see the big picture while managing detailed execution, • Problem-solver who enjoys identifying inefficiencies and implementing creative solutions, • Collaborative team player who can influence without authority, • Continuous learner excited to pick up new tools and technologies Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Snorkel also includes benefits (including medical, dental, vision and 401(k)). The salary range for this position based off of tier 1 locations such as San Francisco Bay Area, New York, Seattle and is $128,000-$160,000 All offers include equity compensation in the form of employee stock options. #LI-GM1 Salary Range $128,000 - $160,000 USD Be Your Best at Snorkel Joining Snorkel AI means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly—offering a unique combination of stability and the excitement of high growth. As a member of our team, you’ll have meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen your technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’re fully supported in building your career in an environment designed for growth, learning, and shared success. Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Profile SummaryThe Manager, HR Technology is responsible for the strategy, development, configuration, testing, implementation, upgrades, enhancements, and integration of all human resource information systems within the corporate HR department. Serves as a senior-level HR business partner, analyst, and strategist in reviewing, analyzing, and reporting HR-related data to identify trends and recommend solutions to business partners for effective people strategies. Responsible for guiding the Product Roadmap for Workday while supporting the business in achieving program goals. Manages delivery of the product, team growth, and implementation of new features to fuel Rackspace's growth. • Manages human resource department and organizational needs for human resource systems, with an emphasis on the technical components of business needs., • Manages global team members on various schedules in support of HRIS projects., • Manages full life cycle HRIS projects and the associated project planning., • Recommends system design and configuration approaches to best meet current and future strategic HCM, Finance, and IT delivery., • Researches costs and vendors, and manages contract renewal processes., • Maintains systems to ensure continued operations and reporting efficiency, and resolves software issues., • Ensures data integrity, system security, and testing of system changes., • Designs and generates queries, reports, and dashboards., • Serves as liaison between users, the IT and Software Engineering departments, and third parties., • Researches new technologies and system solutions and keeps management informed., • Prioritizes and delivers inbound requests for Core HR, Time and Absence, Benefits, Payroll, and HR Ticketing applications., • Effectively utilizes data and metrics to develop technology roadmaps., • Partners with HR, Finance, IT, and other partners (including vendor partners) to deliver innovative solutions., • Leads day-to-day program activities and related meetings, including core team and external partners., • Ensures project targets are met by actively running projects through appropriate resources, issues, and risk management., • Identifies, assesses, and communicates key risks and issues to management and sponsors at all levels of the organization, and completes risk mitigation and remediation activities., • Responsible for utilizing planning tools (i.e. Jira and ServiceNow) for tracking projects., • Strong domain expertise in all aspects of Workday., • Demonstrable knowledge in the following disciplines: core HR, compensation, benefits, talent acquisition, talent management, payroll, integrations, reporting, and time & attendance., • Knowledge of existing solutions, new technologies, and emerging trends., • Bachelor's degree in Computer Science, Business Management, Project Management, Management Information Systems, or a related field., • Masters' Degree preferred., • 7+ years of progressive functional and technical experience in Workday., • Experience managing or supervising employees., • Experience implementing and administering systems: specific experience with systems may include but not be limited to Workday HRM, Cloud HCM solutions., • Experience in quantitative HRIS analysis with demonstrated aptitude in data analytics, queries, metrics, and reporting.#LI-Remote "Remote postings are limited to candidates residing within the country specified in the posting location" About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are pausing travoom to focus on oleolesport.com OleOle is developing a completely free social network and messaging platform for football (Soccer), sports first super app. The primary revenue model will be gambling focused on in match play. A completely different model than the existing leaders , we are using the Stake.com blockchain strategy. ecoomerce similar to WeChat will also drive significant revenue. we intend to operate our own crypto marketplace are own NFT marketplace not to mention the mini program marketplace. Lots of good technology out there owned by startups that are out of cash and lack enough users to make it on their own. OleOle Who We Are OleOle is building a decentralized social network and messaging platform for global football fans — think Twitter + WhatsApp + TikTok + theScore + WeChat, built natively using Rust, WebAssembly, and blockchain-compatible architecture. Our mission is to disrupt the global sports ecosystem by empowering fans, clubs, and brands to connect, transact, and create — all without middlemen. From football content to commerce, ticketing, gaming, NFTs, and crypto betting — we’re building a super app for sports. This is a once-in-a-lifetime opportunity to be a founding engineer at a startup aiming to reshape how sports communities engage digitally — from the Champions League to the World Cup. What we do... oleolesport.com empowers people to identify football experience and without any search requirements, simply presents the traveler with vetted components necessary to bring the trip to life -- tickets, lodging, flights and beyond. And we are building a football super app. Why we are better... oleolesport.com’s searchless travel approach means a soccer/football experience can be discovered, planned and purchased in a matter of minutes without the endless search-driven lunacy and inefficiency that comes with all travel planning. There isnt a sports social network, oh some claim to be however they lack even the slightest understanding of network platforms. Job Title Founding Backend Architect / Principal Rust Engineer About the Role OleOle is building a global, real-time social and messaging platform for sports fans — from the ground up, natively in Rust. This is not a feature role and not a task-driven role. We are looking for a senior backend engineer who has owned systems before and is comfortable making foundational architectural decisions that will not be rewritten later. You will design and evolve the backend architecture powering public conversations, real-time messaging, video, commerce, and token-based incentives for millions of users worldwide. What You’ll Be Responsible For • Designing and owning core backend architecture in Rust (async-first), • Defining service boundaries, data ownership, and evolution strategy, • Designing scalable APIs (REST and/or GraphQL) for mobile and web clients, • Modeling and operating PostgreSQL as a long-term source of truth, • Architecting real-time systems (feeds, messaging, event-driven workflows), • Making tradeoffs around consistency, latency, and scalability, • Working with DevOps while retaining backend architectural authority, • Reviewing critical code paths and preventing premature complexity, • Helping shape the backend team as the company grows This role is hands-on, but judgment matters more than output volume. What You’ll Be Building You will help lay the foundation for a native Rust platform that includes: • A large-scale social graph (users, clubs, countries, conversations), • Public feeds and real-time messaging, • Video and media delivery pipelines, • Token-based rewards and commerce, • API infrastructure used across mobile, web, and internal services, • Event-driven systems supporting live updates and notifications Required Experience • 7–12+ years of professional backend engineering experience, • Proven ownership of backend systems in production, • Strong, real-world Rust experience (async systems, not experiments), • Deep understanding of PostgreSQL data modeling and performance, • Experience designing APIs and explaining tradeoffs clearly, • Experience building or evolving systems that had to scale, • Ability to reason about architecture without hiding behind buzzwords If you’ve never been responsible for a system’s long-term health, this is not the role. Nice to Have (Not Required) • Experience with real-time systems (feeds, messaging, streaming), • Experience with high-write or high-fanout workloads, • ETL / data pipelines, • Media or video delivery systems, • Token, wallet, or crypto-adjacent systems (non-blockchain core) Compensation & Stage • Compensation is deferred until funding, • Meaningful equity and long-term ownership, • Founding-level responsibility and influence, • Small team, high autonomy, minimal process This role is for engineers who want ownership, not safety. What This Role Is NOT • Not a ticket-driven implementation role, • Not a DevOps-led backend role, • Not a resume-padding opportunity, • Not suitable for junior or mid-level engineers Why This Version Works • Senior engineers recognize themselves in this description, • Resume fakers and ChatGPT engineers self-select out, • You signal authority, ownership, and seriousness, • You stop attracting people who “know the words” but not the work If you want, next we can: • Tighten this further into a LinkedIn job post, • Create a one-paragraph screening message, • Rewrite the technical challenge so fakers fail instantly Qualifications Your Background • 7-12 years of software engineering experience (preferably at early-stage startups or high-growth platforms), • 4+ years of experience working in Rust in production environments, ideally on scalable web or blockchain-native backends, • Strong experience designing modern, scalable backend architectures from scratch — including authentication, real-time messaging, microservices, APIs, caching, and database design, • Proficiency with Rust frameworks like Actix, Axum, Tokio, or Rocket, • Experience with WebAssembly, gRPC, or GraphQL is a plus, • Passion for decentralization, crypto, Web3, and building products that empower users, • Comfortable working without product managers, defining scope, and leading engineering direction, • Bonus: experience with blockchain integration, tokenomics, or building in no-fee marketplaces OleOle – Where Fans Kick Off! Solutions not problems . • Creative problem solver who can courageously propose and support new ideas to our organization. Not interested in best practices, lets build something better!, • Ability to adapt. An ideal candidate will welcome the opportunity to solve a broad range of problems using a wide array of technologies., • Comfortable with ambiguity, shifting priorities and general growing pains of an early-stage technology company, • An exceptional entrepreneurial judgment that fosters independence over micro-management, • Understanding of football and international sports a huge plus We are offering: • Founding engineer-level equity and token allocation, • Deferred salary until funding is secured, • All current team members are working on a deferred compensation basis — we lost our funding two months ago and made the decision to build while we raise. This comes with real risk. Closing funding could take two months or it could take five — but we’re committed to this vision and we’re looking for someone who’s equally passionate and resilient., • Long-term ownership and technical leadership, • A mission-driven, elite team with deep experience in sports, media, crypto, and startups You’ll be one of the first engineers — which means maximum influence and upside. Ole Ole is located in beautiful Austin Texas, however, this role requires some travel we are privately held and rapidly growing!

Revenue Operations Specialist About Andela At Andela, we know brilliance is evenly distributed around the world, but opportunity is not. For over 10 years, Andela has connected its customers with top global, remote technical talent from over 135 countries with the majority residing in emerging markets like Africa and Latin America. As one of the world’s largest talent marketplaces, Andela gives companies greater flexibility to quickly deploy qualified technologists. With talent highly skilled in advanced technologies to support Application Development, Artificial Intelligence, Cloud & DevOps, Data Engineering, and much more, customers experience 33% faster project delivery. The company’s exclusive AI-powered platform, Andela Talent Cloud, is the industry’s only unified platform managing the complete global talent lifecycle and enables customers to fill individual roles or engage fully managed teams up to 66% faster. Andela is on the precipice of two breakout industry transformations: one in staffing/hiring and the other in software development, both accelerated by generative AI. Are you an exceptional, hungry leader seasoned in scaling businesses through transformation and growth? Join us and change the world. Job Summary The Revenue Operations Analyst will serve as the first line of defense for the Revenue Operations team — the primary intake point for ad hoc requests, tooling questions, data issues, and reporting needs that flow in from across the commercial organization. This role is a critical capacity investment that will enable the RevOps team to tackle more strategic projects. This is an excellent opportunity for a detail-oriented, technically curious operator who wants to build deep expertise in a modern RevOps tech stack while making a tangible impact on how a fast-growing company runs its go-to-market engine. The ideal candidate is highly organized, proactive in identifying patterns in operational issues, and comfortable navigating a complex CRM and tooling environment with minimal hand-holding. Exceptional Leadership The best Andelans show up as brand ambassadors, trusted advisors, and innovation partners to the clients and ecosystems they serve. If your peers would describe you like this, we want to hear from you: Low ego, low drama: You share credit, take blame. You like being wrong because it means someone else had a better idea. One team mentality: You break silos. You put the company and mission first above your team alone. You roll up your sleeves when it matters. Great listener, hungry for feedback: You’re always seeking to improve our product, our business, and yourself. You solicit diverse opinions and deeply listen. Owner, not renter: You see a problem and fix it - or find someone who will. The buck stops with you. Business problem solver: You’re not just a functional expert. You consistently get praised for approaching your work through the lens of solving real business problems. Trust Builder: You have a track record of earning trust with senior executives, local stakeholders, and partners — the kind that takes time to build and compounds over years. In markets where relationships precede transactions, this is your edge. Thrives In Ambiguity: You're energized by building something that doesn't fully exist yet. You create structure where there isn't any, and you stay confident and resourceful when the path isn't clear. Key Responsibilities Operational Support & Ticket Management Serve as the first point of contact for inbound RevOps requests, managing the ticketing queue to triage, route, and resolve Tier 1 issues across the tech stack. Resolve common system issues in Salesforce, including data corrections, record ownership updates, field errors, and access requests, while ensuring SLAs are met. Escalate complex or high-priority issues to senior team members with full documentation and context. Data Quality & CRM Hygiene Perform routine data audits and cleanup (duplicate management, field standardization) across Salesforce and connected systems. Monitor and maintain data integrity across the pipeline for account, contact, opportunity, and activity data. Support territory management workflows, including account assignments and routing rule maintenance, and assist with list management and data enrichment. Reporting & Dashboards Own the maintenance and accuracy of standard RevOps dashboards and reports in Salesforce and connected BI tools. Build ad hoc reports and data pulls to support commercial team requests, QBRs, and pipeline reviews. Assist with data preparation for forecasting, territory planning, and GTM analysis. Tooling & Process Documentation Support day-to-day administration of core RevOps tools, including Salesforce, assisting with user provisioning, access management, and basic configuration changes. Help QA new workflows and system changes before deployment. Document operational workflows, SOPs, and system configurations, and identify recurring request patterns to surface recommendations for systemic process improvement. Required Qualifications (Must Demonstrate) 2–4 years of experience in sales operations, revenue operations, business operations, or a related analytical role Hands-on Salesforce experience — comfortable navigating the platform, running reports, and making basic data updates (Admin certification a plus) Strong Excel/Google Sheets skills and comfort working with large data sets High attention to detail and strong organizational skills — you don't let things fall through the cracks Clear written communicator; able to translate technical issues into plain language for non-technical stakeholders Self-starter who is comfortable asking good questions and then working independently Curiosity about systems and how data flows across a modern GTM tech stack Experience with tools such as Outreach, Gong, ZoomInfo, LeanData, or BI platforms (Tableau, Looker) is a plus Prior experience at a B2B SaaS or high-growth technology company preferred #LI-REMOTE #LI-RDR

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out and connect with us on and _. Travel to Office expectationsFor Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: We are looking for a seasoned Sr. Solutions Analyst who has worked with SaaS software. Your focus is on providing an exceptional customer experience while handling complex technical queries and complaints for our cloud-based healthcare solutions. We are looking for someone who can prioritize daily tasks to resolve customer problems, independently or with others, in a timely manner using various communication channels. To do well in this role you need to be able to remain calm while trouble-shooting complex system issues with customers. As well, a strong understanding of administrative tasks and workflows for long term care and medical facilities is crucial to your success. • Provide world class customer support and produce successful outcomes for clients with pressing challenges relating to administration, configuration, and utilization the application., • Develop an in-depth understanding of our cloud-based software to support processes and patient care in long term care facilities., • Facilitate the resolution of complex technical issues by way of log analysis, research, or problem recreation., • Work cross-functionally within the organization, to deliver quality, satisfaction, and resolutions to customers., • Effectively use and search the knowledge base, consistently contributing new or updated superior quality content., • Enhance, advocate, and exemplify KCS methodologies in addition to authoring and updating knowledgebase content., • Works to frequently exceed established service delivery guidelines and key performance indicators., • Mentor less experienced team members on trouble shooting SaaS products, customer support best practices, and internal processes., • Thoroughly document problems via phone, email, chat, and web portal to accurately record the issue, investigative steps, and resolution using our help desk ticketing system., • Be available to work rotating shifts between 8am to 8pm EST on weekdays with an occasional need for scheduled overtime on weekends and holidays as determined by business need., • Understand the business processes and practices within a long-term care or medical facility., • Formalized approach to problem-solving, certification in RCA an asset ., • Excellent communication skills, written and oral with acumen for conveying complex concepts to a variety of audiences., • Energized and motivated by a fast paced, dynamic, high demand working environment., • Demonstrated ability to multi-task, prioritize, and manage customer expectations., • Ability to quickly learn more complicated aspects of new software functionality, emerging products, and systems that support them., • A patient and active listener who is detail-oriented., • High level of customer focus and empathy., • Prior experience using the PointClickCare application is required., • Experience using/supporting PointClickCare, • 1-2 years practical experience supporting and trouble-shooting web-based software applications, • Experience using diagnostic tools to help resolve customer issues, • Experience in Care Delivery, Care Coordination, Business Intelligence, or Financial Performance for either Skilled Nursing, Senior Living, Home Health, or Acute Care facilities, • Bachelors Degree or post-secondary schooling is preferred $60,000 - $68,000 a yearAt PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $60000- $68,000 + 5% bonus and fulltime benefits Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Overtime Eligible #Remote#MG-LI1#US PointClickCare Benefits & Perks: Benefits starting from Day 1!Retirement Plan Matching Flexible Paid Time OffWellness Support Programs and ResourcesParental & Caregiver LeavesFertility & Adoption SupportContinuous Development Support ProgramEmployee Assistance Program Allyship and Inclusion CommunitiesEmployee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact _ should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our vision is a world of peaceful relationships with food, weight, and body image, where everyone with an eating disorder can experience recovery. We believe that exceptional, individualized care leads to lasting recovery from eating disorders. That’s why our teams are comprised of compassionate, dedicated professionals from a variety of backgrounds who collaborate to provide the very best evidence-based care for our clients at all levels of care. Position Summary: The EHR Analyst will be an integral member of the EHR team. They will provide ‘real time’ support to the Revenue Cycle Management (RCM) team and business staff, help work through claim and remittance technical issues, offer superior service and responsiveness to internal customers and work with vendors and members of the EHR team to facilitate fixes/solutions/enhancements to the billing system. They will assist with system upgrades and test scripts. Schedule • Monday - Friday, typical business hours, • Fully Remote Compensation Disclosure Starting salary range between $65,000 - $80,000 Final Compensation offered will be within pay range based on qualifications/experience met for the position How an EHR Billing Analyst Empowers Recovery: • Address billing discrepancies received from claim remittances., • Handle billing production problem/issues resolution for all end users., • Play a key/lead role in the overall billing support and optimization of the EHR system., • Serve as the point of contact for all EHR billing corrections for the billing team., • Responsible for maintaining a high level of customer satisfaction with end users., • Provide reliable tracking mechanics for changes to the EHR system., • Maintain accurate records of all billing changes made and results of inquiries via ticketing system., • Assist EHR team members with researching functionality for new enhancements., • Work with Training to update support and maintenance documentation., • Provide key knowledge on the development and implementation of standardized, streamlined billing content., • Participate in validation testing of new design/build and provide implementation support., • Assist in the implementation, design, build, test, and maintenance of systems to support clinical and/or financial processes., • Assist in EHR build requirements when needed., • Contribute to tasks and projects as assigned by management as necessary to help in the development of application test strategies and plans., • Effectively communicate the status of tasks/projects to management and ensure timely and quality delivery of all deliverables. Qualifications: • Minimum two years’ experience with myAvatar, Sigmund, AURA, SmartCare, or with another EHR system strongly preferred., • Willingness to learn and develop leadership skills., • Must possess excellent written and verbal communication skills., • Must be able to communicate effectively with billing staff and leadership., • Ability to understand and interpret billing concepts/requirements., • Knowledge of billing/CMS regulations/837i/837p loop and segments required., • Knowledge of claim remittance codes/posting codes/service codes., • Self-reliant individual with strong multitasking skills., • Must have excellent follow-through and attention to detail., • Ability to work under pressure and prioritize work appropriately in a changing environment., • Bachelor Degree in Health Information Management preferred. Competencies: • Strong attention to detail and commitment to quality., • Solid Interpersonal skills with the demonstrated ability to develop and maintain productive relationships., • Demonstrate initiative and exercise good judgement (e.g, in starting tasks, asking questions, identifying, and discussing problems, ability to structure own work, stay on task)., • Ability to prioritize and adapt to changing priorities., • Shows passion for our business, clients, and values. What we offer: Employee Benefits: We understand the importance of a well-rounded benefits package. That’s why we’re dedicated to providing a range of plans to meet your needs. For full-time employees, we offer: • HSA and PPO insurance with HSA or FSA options (Blue Cross Blue Shield), • Dental insurance (Delta Dental), • Vision insurance (EyeMed), • Short-term and long-term disability insurance, • Company-paid life insurance, • 401(k) plan available two months after start date, • Company 401(k) matching for up to 50% of your contribution, up to 6% of your compensation Paid time off is a crucial part of maintaining work and life balance. Our generous PTO plan accrues annually and begins with your first whole pay period. Eligible employees enjoy seven paid holidays and one floating holiday in addition to their regular PTO.