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Aramark is currently seeking a Team Store Retail Manager to support Citizens Bank Park, home of the Phillies! The Team Store Retail Manager must ensure efficient operations of their store in line with Aramark's policies, procedures, and client contract. The Manager coordinates the store's guest services so that staff members and guests experience a positive impression of the facility. Responsibility for overall store merchandising, product inventory, purchasing,and other needs to fulfill operations. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here . • Responsible for many of the non-selling aspects of the retail operation including inventory management, warehouse management, receiving, ticketing and distribution, • Work with HR department to hire staff, ensure accurate staffing for events or store, and stay within payroll budget, • Ensure development and training of customer service programs and product knowledge, • Ensure accurate procedures for opening and closing the store, including accountability of cash and credit cards, and security requirements, • Address and resolve any customer issues, • Verify accountability report of financial transactions to include sales and transfers of merchandise to and from the stores, • Periodically check and verify the accurate ticketing of merchandise, • Lead periodic physical inventories as well as potential count discrepancies, • Maintain effective client and customer rapport for mutually helpful business relationships At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. • Bachelor's degree preferred or at least 1-3 years of related retail management experience required, • Requires familiarity with Microsoft Office and Point of Sales systems, • Profit and loss (P&L) accountability and/or contract managed service experience preferred, • Requires ability to demonstrate excellent customer service using Aramark's standard service model, • Must be comfortable working in a collaborative team dynamic and possess strong organizational skills, • Requires occasional lifting, carrying, pushing, and pulling up to 50 lbs. and ability to stand for extended periods of time, • Must have availability to work flexible event-based hours including evening, weekend, and potentially holiday hours Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on , and .

Job Description Leo Valet LLC is currently seeking candidates for the CAPTAIN (LEAD) VALET ATTENDANT position at our Steak 48 Restaurant contract. Your responsibilities: greeting guests as they arrive, ticketing guests that would like to valet (name, car make and model, location of parking), parking cars in an organized manner, and handling payment. The hours of service: Sunday- 3:30pm-11:30pm Monday- 3:30pm-11:30pm Tuesday- 3:30pm-11:30pm Wednesday- 3:30pm-11:30pm Thursday- 3:30pm-11:30pm Friday- 3:30pm-12:30am Saturday- 3:30pm-12:30am * We are looking for candidates who can work as the Captain (Lead) Valet Attendant * An ideal candidate is someone who is: -reliable -responsible -shows up on time -always in uniform -clean record -can communicate clearly \nCompany Description Leo Valet was created by two best friends that graduated college back in 2016-2017. While attending college the two owners both used to valet, they each have over 10 years of valet experience. We've done major events/contracts from sporting events and mall shopping centers to the most personalized private events like weddings. We cover all Greater Philadelphia area and even the Allentown, Lehigh, and Bethlehem areas. Leo Valet was created by two best friends that graduated college back in 2016-2017. While attending college the two owners both used to valet, they each have over 10 years of valet experience. We've done major events/contracts from sporting events and mall shopping centers to the most personalized private events like weddings. We cover all Greater Philadelphia area and even the Allentown, Lehigh, and Bethlehem areas.

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do. Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better. If you are a current Under Armour teammate, apply to this position on the _ Keep the Momentum Going This Season Join us as a Seasonal Stock Associate and be the behind-the-scenes hero who keeps our store running smoothly during the busiest times of the year. You’ll make sure products move quickly from the stockroom to the sales floor, keeping shelves full and customers happy. From processing shipments to supporting the sales team, you’ll play a key role in delivering a seamless shopping experience. Perfect for those looking to stay active, earn extra cash, and be part of a high-energy team during the summer or holiday season! We count on our Seasonal Stock Associates to: • Process merchandise shipments, • Replenish the sales floor, • Manage markdowns and re-ticketing, stock transfers and damaged goods, • Ensure the store, the sales floor, and stockrooms are cleaned and organized, • Deliver omni-channel requests in line with UA process and policy through digital experience, • Model the UA service culture and customer expectations, • Support, understand and adhere to Under Armour’s visual standards to maximize merchandise presentations when flowing product from the stockroom to the sales floor, • Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership, • Aware of and follows Loss Prevention policies; advise management of any unusual internal or external activity, • Collaborate with teammates to achieve store goals, • Accountable for self-development, while seizing growth opportunities to increase performance, • Perform other tasks as assigned by management To be considered for this role, you must meet these minimum requirements: • At least 18 years old (or 16 years old in the EMEA Region), • Local language fluency required; basic English is a plus, • Strong communication skills, • Ability to perform essential functions of the role, • Ability to work a flexible schedule to meet the needs of the business, including holidays, nights, and weekends, • Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs./12 kgs during each work shift with or without accommodation, • Comfortable with or willingness to learn technology (such as hand-held and mobile devices), • Generous employee discount, • Ability to participate in special contests with the opportunity to win merchandise and other exclusive prizes, • High-energy environment, working alongside people who appreciate the power of a team, • Opportunities for professional development and advancement, • Priority consideration to return for future seasonal hiring periods, • Opportunities for regular part-time and full-time roles, • Flexible work schedules $16.00 - $19.80 At Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. Under Armour seeks to recruit, develop and retain the most talented people representing a wide variety of backgrounds and perspectives. If a reasonable accommodation is needed to participate in the job application or interview process, please contact our Human Resources team via candidateaccommodations@underarmour.com.

Description Delaware Nation Investments/Emerging Technologies (DNI/ET) is seeking a highly qualified and motivated After Hours Help Desk Specialist to join our team supporting the Air Force Sustainment Center (AFSC) at Tinker AFB, Hill AFB, Robins AFB, and Wright-Patterson AFB. This position supports after-hours operations for the AFSC Technology Hosting Environment for NextGen Automation (ATHENA) and related enterprise network services. The specialist will serve as a primary point of contact for authorized production-support callers, coordinate response to production outages that have no workaround, and support planned maintenance activities outside core production windows. This role requires strong customer-service skills, technical judgment, clear communication, and the ability to coordinate distributed support teams during after-hours operations. This role provides support from 5PM-7AM in a remote capacity. Responsibilities: • Serve as an after-hours point of contact for authorized callers supporting ATHENA production operations, • Receive, document, and triage support calls involving production outages, service interruptions, and planned maintenance activities, • Gather accurate information about the affected site, system, service, business impact, and actions already taken, • Provide initial help desk troubleshooting using approved procedures, standard operating procedures, knowledge articles, and escalation paths, • Support response to production outages involving work stoppage where no workaround is available, • Coordinate with authorized supervisors of engineers supporting production and with program leadership as required, • Call back contract personnel and site technicians to coordinate on-site support at Tinker AFB, Robins AFB, or Hill AFB, • Facilitate communication between remote support personnel, system administrators, network personnel, engineers, and on-site technicians, • Escalate incidents requiring specialized network, system administration, cybersecurity, or field support, • Track incidents through resolution or handoff and maintain accurate status updates and shift-transition information, • Support planned outages, infrastructure updates, and approved maintenance scheduled outside core production hours, • Maintain clear records of calls, incidents, outages, escalations, maintenance activities, and final resolutions, • Communicate incident status, risks, actions, and next steps clearly to customers, technical teams, and leadership, • Follow approved security, access-control, cybersecurity, configuration-management, and change-management procedures, • Protect government information, systems, equipment, credentials, and access details from unauthorized disclosure or use, • Work closely with engineering, cybersecurity, operations, and leadership teams to support AFSC mission objectives Requirements • Experience in a help desk, service desk, network operations center, technical support, or IT operations environment, • Working knowledge of incident intake, ticket documentation, troubleshooting, escalation, and service-restoration practices, • Ability to gather accurate technical and operational information from callers and translate it into clear incident records, • Ability to follow technical procedures and standard operating procedures while exercising sound judgment during outages, • Strong verbal and written communication skills, including the ability to provide concise status updates during high-impact events, • Ability to work independently during after-hours coverage and coordinate effectively with distributed technical teams, • Ability to work evenings, nights, weekends, holidays, or on-call/callback assignments based on program needs, • Ability to support operations serving Tinker AFB, Robins AFB, and Hill AFB, with work location determined by program requirements, • Active Secret clearance or the ability to obtain an interim-Secret clearance and required government access, • Ability to read, write, speak, and understand English and communicate problem resolutions effectively, • Ability to comply with applicable Department of Defense, Air Force, installation, safety, security, and operating instructions Preferred Requirements: • Prior experience supporting Air Force, Department of Defense (DoD), federal, or other regulated programs, • Experience supporting enterprise networks, servers, cloud services, industrial or operational technology, or production systems, • Familiarity with ServiceNow or another ticketing platform, including incident tracking, escalation, dashboards, or configuration records, • CompTIA Security+, • Experience coordinating field technicians or infrastructure teams across multiple locations, • Familiarity with change windows, outage bridges, shift handoffs, cybersecurity operations, or enterprise IT support environments AAP/EEO Statement: DNI complies with all federal, state and local laws designed to protect employees and job applicants from discrimination based on race, religion, color, sex, parental status, national origin, age, disability, genetic information, military service, or other non-merit-based factors. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits Benefits Include: • Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental, • Matching 401K, • Short- and Long-Term Disability, • Pet Insurance, • Professional Development/Education Reimbursement, • Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Job Description \n \nAs global threats evolve at an unprecedented pace, the ability to rapidly model, simulate, and analyze complex systems is critical to maintaining our nation's security. The BAE Systems Advanced Technology Team (ATT) is at the forefront of this transformation, enabling next-generation digital engineering solutions that support high-impact, mission-critical programs.\n \n \nWe are seeking a Model-Based Systems Engineer to join our ATT Modeling & Simulation team, working in a collaborative and fast-paced environment to develop and maintain system architecture models that power a modern digital engineering environment.\n \n \nIn this role, you will focus on building refining, and evolving SysML models, while supporting the transition from of legacy, document-based systems into modern model-based representation.\n \n \nKey Responsibilities:\n\n • Develop and maintain SysML system architecture models in Cameo Systems Modeler\n, • Translate system requirements and design artifacts into clear, structured, and high-quality models\n, • Support the digital transformation of heritage systems into modern model-based systems engineering (MBSE) frameworks\n, • Collaborate with configuration management (CM), requirements, and cross-functional engineering teams to ensure model alignment and consistency\n, • Implement model updates and changes through established workflows (e.g. Jira ticketing and change management processes)\n, • Continuously refine and improve models to ensure clarity, usability, and technical accuracy\n, • Ensure models are structured to support downstream simulation, analysis, and integration activities\n, • Contribute to modeling standards, best practices, and overall model quality across the program\n\n Required Education, Experience, & Skills \n \n\n • Typically a Bachelor's degree in an Engineering or Computer Science discipline with 2+ years of experience\n, • Strong and confident communication/presentation skills\n, • Experience with Model-Based Systems Engineering (MBSE) and SysML\n, • Experience using modeling tools such as Cameo Systems Modeler or similar\n, • Strong attention to detail and ability to create clear, structured system models\n, • Experience in being part of a multidisciplinary project team\n, • Must be a US citizen and able to obtain a Secret level clearance\n\n Preferred Education, Experience, & Skills \n \n\n • Experience supporting digital transformation efforts from document-based to model-based systems\n, • Familiarity with configuration management and requirements management processes\n, • Experience working with Jira or similar ticketing/workflow tools\n, • Experience supporting modeling efforts for simulation or analytics integration\n, • Experience working in DoD environments\n, • Already holds active Secret level clearance\n\n Pay Information\n \nFull-Time Salary Range: $79365 - $134921\n \n \nPlease note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. \n \n \nEmployee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.\n \n About BAE Systems Intelligence & Security \n \nBAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.\n \n \nOur culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.\n \n \nThis position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Years Experience desktop configuration and support of MS applications, including Windows, Office, Outlook, anti-virus software, PC backup software, and other vendor supplied applications and tools. Support end users by phone, email, and ticketing system for PCs, mobile devices, phones, and printers,

Desktop Support Technician 12-Month position Who we are: Reach Cyber Charter School is a tuition-free online public K–12 school in Pennsylvania, connecting students with certified teachers and a high-quality curriculum. Authorized by the Pennsylvania Department of Education in 2016, Reach Cyber Charter School is state certified and open to students throughout Pennsylvania with a vision to inspire and nurture future success for all students. Our Reach family promotes a vision that provides a collaborative team environment and allows you to utilize various resources to inspire and nurture future success for all students in Pennsylvania. Position Summary: The Desktop Support Technician is responsible for supporting and maintaining the school’s computer systems, including laptops, desktops, and connected peripherals. The Desktop Support Technician will support, diagnose, repair, maintain, install, and upgrade all school hardware and computer equipment to ensure optimal performance. The Desktop Support Technician will provide both onsite and remote support, troubleshoot problem areas, reported incidents, and provide end-user assistance when needed. The Desktop Support Technician will be responsible for the satisfactory performance of the following tasks and responsibilities: • Uses helpdesk ticketing system to maintain reported incidents throughout the ticket lifecycle, • Assists staff and families with issues regarding computers, phones, tablets and peripherals, • Coordinates between staff, families, internal support, and vendor support, • Supports end-users with limited knowledge of computers, software, hardware, and systems, • Creates and updates standardized documentation of processes, including current and new, • Works closely with Applications and Infrastructure teams to support larger tasks & projects, • Maintains a high level of customer satisfaction Education/Qualifications • Minimum Education/Certification:, • Prefer an Associate’s degree from an accredited college or university in a technical field or equivalent experience, • Requires two (2) technical certifications such as CompTIA Core certs, MCSA, MTA ), • Experience Requirements:, • Prefer one (1) year of experience in information systems support Knowledge / Skills / Abilities • Prioritizing and completing tickets, tasks, projects, and other assigned work in a timely manner, • Attentive to details and analytical in execution, • Supporting frustrated users remotely through superior customer service, • Broad range of information technology knowledge/experience, • Communicate effectively in customer friendly terms verbally and in writing, • Resolve issues productively and efficiently, • Ability to work well both independently and in group settings as a member of the IT team, • Be resourceful using supplied documentation, tools, and solutions, • Shows great pride in completed work Essential Functions / Duties / Responsibilities: • Must reside in the state of Pennsylvania, • Ability to pass the background checks required for all school employees in, • This position could include limited travel and could include limited overnight What we offer you for all your hard work Reach Cyber Charter School is dedicated to providing our employees with a comprehensive benefits package offering flexibility to customize benefits to meet your needs by offering major medical, dental, and vision; HSA and FSA; company paid Basic Life/AD&D, STD, LTD and EAP; a retirement plan; voluntary Life/AD&D; as well as perks and discount programs. Diversity, Equity, & Inclusion Statement of Principle Reach's Mission is to help each student maximize their potential through an individualized learning program. We strive to model our mission by empowering Staff to authentically show up with their skills, knowledge, competencies, strengths, curiosity, and unique lived experiences. Reach is committed to having inclusive policies and practices to establish a workplace of inclusion which continues to foster a belonging culture for staff, students, and families.

Customer Experience, Support Engineering or Support Operations, with real time spent writing code. We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. Own the AI support agent, our ticketing sys

Description The Support Practice Group of Kraft Kennedy is seeking applicants for the 2nd shift full- time position of Desktop Support Technician. The schedules are Monday through Friday 4:30p to 1:30am Eastern or Wednesday through Sunday 4:30p to 1:30am Eastern or Friday through Tuesday 4:30p to 1:30am Eastern You must be located in one these areas to be eligible for an interview. IL, DE, Fl, GA, Mass, KY, FL, PA, MD, TN, VA, TX, VT, WA, OH, UT, SC, MI, NE, MO and NC. The Support Practice Group is a large and growing group of diverse technical staff providing a broad range of technology support in various industry verticals as part of Kraft Kennedy’s Managed Services offering. This position reports to a Team Leader and will work closely with co-workers, senior technical staff and other support staff in this collaborative, highly active, engaging environment. Make a difference for our clients and grow your technical skills in the process. Responsibilities · Provide remote support to our geographically diverse nationwide clients using industry standard remote connections, internal ticketing system, monitoring consoles and more. · Provide on-site assistance to clients on an as needed basis. · Assist both client end users and IT staff with a broad range of computer application problems, server issues, virtualization, SAN, networking issues, security issues and more. · Escalate issues and interact closely with third-party vendors and other team members helping manage the resolution of complex client issues. · Initiate and perform Root Cause Analysis (RCA) on more complex client issues for one-time resolution. · Contribute to special internal facing projects, as assigned, to facilitate the growth of the Support Practice Group. · Provide regional local on-site client support, as necessary. The base pay for this position has a salary range of $55,000 to $65,000. The actual salary offer will take in to account a wide range of factors including the individual’s qualifications, experience as well as location. In addition, certain positions are eligible for bonuses or commissions. #L1-LM1 Requirements Qualifications · Bachelor’s Degree in IT or related field or a minimum of 3 years of related work experience in lieu of a degree. · Strong customer service and communication skills. · Very organized and detail oriented, with a high degree of accuracy and follow up. · Strong problem solving and technical troubleshooting skills. · Experience supporting environments with Windows Server and Exchange infrastructure is preferred. · Experience with server and network administration, software deployment and MS office. Document management experience preferred but not mandatory. · Some combined industry experience with Windows desktops. · Virtualization and storage experience strongly preferred. · MCSE and/or related technical certifications are strongly preferred. Benefits Why join us? · Family oriented team environment with strong emphasis on work life balance · Medical, dental, HSA, life and long-term disability insurance · 401k with company match · Phone reimbursement · Holidays/vacation/sick days · Training on the latest technologies Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Kraft Kennedy is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status or any other characteristic protected by law.

iSoftStone, Inc. is Seeking an IT Help Desk Support Engineer to Join Our Team in Milwaukee, Wisconsin! This is a Remote Role for Candidates Located within a 4-Hour Drive of Milwaukee Candidates must have permanent authorization to work in the United States. Visa sponsorship is not available for this role. We are looking for an IT Help Desk Support Engineer to provide Level 1 IT support for approximately 110 users across North America. The role will support both a manufacturing facility in Milwaukee and distributed sales users across multiple U.S. states. Responsibilities: -Provide Level 1 remote IT support via phone, email, and ticketing system. -Troubleshoot PCs, laptops, printers, networks, software, and basic hardware issues. -Support user onboarding, software installation, account setup, and basic access issues. -Monitor and escalate network, firewall, switch, and infrastructure issues to the appropriate technical teams. -Conduct weekly/bi-weekly onsite IT inspections at the Milwaukee manufacturing facility. -Provide onsite support for urgent factory IT incidents when required. -Maintain IT asset and equipment inventories and documentation. -Follow established IT support procedures, SLAs, and escalation processes. -Coordinate with the Shanghai IT team for after-hours support and issue escalation. Qualifications: -Two+ years of experience in IT Help Desk, Desktop Support, or MSP environments. -Strong troubleshooting skills across Windows PCs, Microsoft 365, networking, and common business applications. -Basic understanding of LAN/WAN, switches, firewalls, Wi-Fi, and endpoint management. -Good communication and customer-service skills. -Ability to work independently and coordinate with offshore/global IT teams. -Willingness to travel locally to the Milwaukee manufacturing site as needed. -CompTIA A+, Network+, Microsoft, or equivalent certifications are a plus. Pay rate: $40-$43/hour SoftStone is a global IT service and consulting company that creates value and drives success through technology solutions, service excellence, and digital innovation. We specialize in web and application development, software testing and support, data and content management, digital experience, accessibility, and data for machine learning and AI. With 20 delivery centers and more than 90,000 employees worldwide, iSoftStone is proud to serve some of the world’s most well-known businesses, including 90+ Fortune Global 500 companies. Visit us at _. iSoftStone is committed to the practice of equal opportunity for all its employees and applicants in employment, and does not discriminate on the basis of race or ethnicity, color, age, national origin, religion, creed, marital status, sex, pregnancy, gender, gender identity, sexual orientation, status as an honorably discharged veteran or disabled veteran or military status, political affiliation or belief, citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or presence of any physical, sensory, or mental disability. In addition, reasonable accommodation will be made for known physical or mental limitations for all otherwise qualified persons with disabilities.

Job Responsibilities: • Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system., • E-mail & Chat Support – perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system., • Skill improvement – continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned., • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices, • Focus on quality and customer satisfaction, • Clear and thorough documentation of customer interactions required, • Support inquiries include questions related to – Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events, • Willing to fiercely advocate on behalf of and represent the Voice of the Customer, • Research and prepare detailed escalations to second level support, • Review, manage and follow up on open issues as needed, • Project work that includes long and short-term initiatives What can Aureon offer you? • Opportunities for professional growth, development, and advancement within the organization, • 100% remote working employment model, • Shift differential pay applied to evening and weekend shifts, • Comprehensive training on hardware and software applications for qualified applicants, • Knowledge and experience relating to basic computer applications, • Competitive compensation and full benefits package for full-time employees, • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO Required Education: • High school or equivalent Required Skills: • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner, • Excellent written and oral communication skills, including strong listening skills, • Intermediate to advanced computer skills with emphasis on Internet knowledge, • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite, • Experience working in a customer Support Center, • Experience working with Mobile Communications, • Experience working with Transportation, • Accounting or accounts receivable experience is a huge plus, • Must exhibit dependability, adaptability and flexibility, • Ability to diagnose and troubleshoot issues, • Basic math skills, • Creative thinking and reasoning ability WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: • Primarily indoor work primarily in office environment, • Frequent utilization of manual dexterity and visualizing of computer screen, • No unusual physical requirements Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk

Full-time Description About Us eSimplicity is a modern digital services company that partners with government agencies to improve the lives and protect the well-being of all Americans, from veterans and service members to children, families, and seniors. Our engineers, designers, and strategists cut through complexity to create intuitive products and services that equip federal agencies with solutions to courageously transform today for a better tomorrow. Responsibilities: • Provide Tier 2 technical support for Salesforce-related issues, responding to and resolving incidents and service requests in accordance with established procedures and Service Level Agreements (SLAs)., • Triage, diagnose, troubleshoot, and resolve technical issues involving Salesforce applications, configurations, integrations, and customizations, escalating complex issues as appropriate., • Document troubleshooting activities, resolutions, user communications, and current ticket status in the applicable case management system., • Develop and maintain runbooks, knowledge articles, troubleshooting guides, training materials, and best-practice documentation for common issues and support procedures., • Collaborate with Salesforce developers, Product Owners, and other technical teams to investigate root causes, resolve complex issues, and communicate known issues and workarounds., • Administer Salesforce user access, roles, permissions, and related access requests in accordance with established security and access management procedures., • Participate in testing and validation of Salesforce features, enhancements, bug fixes, releases, and platform upgrades., • Communicate regularly with users regarding the status of support requests and follow through to resolution., • Identify recurring issues, trends, and opportunities to improve support processes, system usability, and the overall user experience., • Maintain accurate and complete records of support requests, resolutions, and user interactions to support operational reporting and continuous improvement., • Stay current with Salesforce releases, platform capabilities, and support best practices to provide informed technical support and recommendations., • Support the establishment, monitoring, and continuous improvement of SLAs and other help desk performance standards. Requirements • All candidates must pass public trust clearance through the U.S. Federal Government. This requires candidates to either be U.S. citizens or pass clearance through the Foreign National Government System which will require that candidates have lived within the United States for at least 3 out of the previous 5 years, have a valid and non-expired passport from their country of birth and appropriate VISA/work permit documentation., • A Bachelor's degree in computer science, information systems, engineering, business or other related field, • 4+ years of experience in technical support, application support, or platform support roles., • Experience supporting Salesforce applications in a technical support or administrator capacity., • Working knowledge of Salesforce platform features, including Lightning, APIs, and basic Apex concepts, with the ability to troubleshoot and escalate issues., • Experience providing Tier 2 or Tier 3 support in a help desk or ticketing environment., • Experience working with Jira and Confluence; familiarity with ServiceNow or similar systems., • Strong troubleshooting, customer service, and communication skills., • Experience creating user documentation and delivering training or knowledge transfer., • Ability to manage multiple support requests in a fast-paced environment. Desired Qualifications: • One or more Salesforce certifications, such as Salesforce Certified Administrator, Platform Developer I, Platform Developer II, or Platform App Builder., • Experience supporting Salesforce applications in a federal government environment., • Familiarity with IT service management (ITSM) practices, including incident management, problem management, and root cause analysis. Working Environment: eSimplicity supports a remote work environment operating within the Eastern time zone so we can work with and respond to our government clients. Expected hours are 9:00 AM to 5:00 PM Eastern unless otherwise directed by manager. Occasional travel for training and project meetings. It is estimated to be less than 5% per year. Benefits: eSimplicity offers a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) retirement benefits, paid time off, paid holidays, life and disability insurance, and additional wellness and employee support programs. Eligibility may vary based on employment status and applicable plan terms. Reasonable Accommodation: eSimplicity is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and hiring process. Applicants who need assistance or an accommodation should contact Human Resources. Equal Employment Opportunity: eSimplicity is an Equal Opportunity Employer, including disability and protected veteran status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other legally protected status. Salary Description $84,700 - $94,500

Job DescriptionDescriptionWork Schedule includes working Weekends and Holidays. Onsite Schedule: 3rd Shift 11PM to 8AM. Days Onsite: Friday/Saturday/Sunday/Monday/Tuesday Be Part of the Team Behind the Game Are you ready to bring your network expertise to the global stage of one of the biggest professional sports leagues in the US? Blue Mantis is seeking a highly skilled and versatile, Swiss Army Knife IT Operations Engineer to support enterprise-class data centers and ensure seamless network operations. This role focuses on ensuring high availability and performance of network infrastructure while contributing to game-day success. The ideal candidate will be a proactive and adaptable professional with a passion for innovation, an ability to multitask and reprioritize in real-time and a commitment to delivering excellence in a fast-paced, mission-critical environment. This candidate will be proficient in supporting server and cloud environments but should also have experience with networking as this team will be supporting a wide array of technologies to support the company infrastructure and game day operations. If you thrive under pressure and excel at managing complex technical challenges, this is your opportunity to make an impact. Working for Blue Mantis at this customer, you’ll operate in a high-pressure, high-reward environment, directly impacting game-day success and ensuring a successful fan experience. Bring your technical prowess, leadership and passion for innovation to the league’s fast-paced and mission-critical IT environment. Key Responsibilities • Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance., • Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization., • Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure., • System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance., • Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary., • Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments., • Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting. Skills, Knowledge and ExpertiseRequired Skills • Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Strong experience in NOC operations with expertise in Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies., • Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience., • Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds., • Familiarity with automation tools and scripting, • Excellent problem-solving skills with the ability to adapt to dynamic priorities.Preferred Skills, • Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki), • Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations., • Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments., • Knowledge of infrastructure capacity planning and performance tuning., • Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications., • Familiarity with security best practices, SIEM platforms, and endpoint protection., • Experience with advanced video streaming technologies and CDNs., • Familiarity with infrastructure performance tuning and capacity planning.Qualifications, • Provide game day support on major holidays when games are played., • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience., • Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)., • Experience: Demonstrated expertise in a complex, multisite environment.Base Salary Range: $120,000.00 - $165,000.00 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of the work being performed by employees in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required. BenefitsWhat You’ll Gain • The unique opportunity to be part of the league’s technological foundation., • A challenging, high-energy workplace with direct impact on game-day success., • Hands-on experience with cutting-edge technologies in a mission-critical environment., • Opportunities for growth, learning, and professional development.

Job Description Law Clerk II Employment Type: Full-Time, Experienced Department: Legal Services CGS is seeking an experienced Law Clerk to provide assistance in all phases of litigation for a large federal agency office. This is a high-profile office involved in many high priority cases where your work will be fulfilling, and will make an immediate impact in support of the mission of this federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: • Assist with all phases of litigation regarded opioid cases, and other high-profile cases litigated by this office. • Assist with trial prep, litigation tasks, and all other tasks as assigned by attorneys. • Reviews and analyzes documents, transcripts, files, and other materials to locate information & evidence relevant to investigative actions. • Uses electronic databases to perform litigation support tasks, including reviewing, organizing, indexing, tagging, and summarizing documents, files, and other materials. • Conducts database searches for documents and information. • Troubleshoot technical issues with review platforms and tools. • Apply redactions to documents of all types including audio files. • Draft review memos and other litigation documents as required by attorneys. • Communicate directly with case teams regarding ongoing litigation. • Draft, organize and manage litigation review materials. • Use task ticketing software to track litigation case support. Qualifications: - J.D. Degree - Active member of the Bar in any U.S. jurisdiction - Experience with civil litigation (preferred), especially if such experience involves complex federal cases and jury trials - U.S. Citizenship. - Requires Law degree, or currently attending an ABA-accredited law school, having completed at least two years of study or, an equivalent level of legal training or experience; or an equivalent level of education may be substituted. Additionally, must have at least two years of progressively more responsible experience on litigation support projects or task order related projects including proven capabilities and communication skills to successfully interact with clients and attorneys. - Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources. - Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw. - Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, and imaging. - Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: info@cgsfederal.com #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescription: This is a hands-on role, not a delegate-and-track-it one. You'll set the direction for our systems, but you'll also be the one in the CRM fixing the configuration, in the spreadsheet building the report, and on the call troubleshooting the network issue yourself. If you'd rather architect a plan and hand off execution, this isn't that job. How you'll work This role's real center of gravity is cross-functional. Expect regular, close collaboration with Sales, Marketing, Client Success, and Finance leadership, plus daily contact with employees across the company who need systems support. You're as comfortable in a budget conversation with a department head as you are heads-down in a SQL query. The key systems you’ll work in are: • Sugar CRM and SugarAI, • SQL databases and reporting tools, • HubSpot, • Google Workspace (G-Suite), • Plus Slack, Asana, Dropbox, and Bitdefender What you'll do • Be the go-to owner for our CRM system: configure it yourself, keep it documented, and be the first call when something breaks., • Manage the software and vendor relationships that keep the business moving: licensing, renewals, and hands-on day-to-day administration for the tools our teams use., • Own our hardware lifecycle end to end, from setting up a new hire's laptop yourself to keeping our network and phone systems running smoothly., • Build and run a real IT support process so employees have a clear, simple way to get tech help, and be the one who actually resolves the ticket., • Lead and execute systems projects that improve how the company runs, from a cloud storage migration to rebuilding how we track and report on sales performance., • Partner with teams across the company, sales, marketing, client success, and finance, to keep our data clean and our reporting trustworthy, writing the queries and building the reports yourself. Requirements: What you bring • About 5 years of experience in business systems administration, CRM administration, IT operations, or business operations., • Hands-on experience administering a CRM platform, writing SQL queries, and managing SaaS vendor relationships., • A knack for being the person who can talk systems with IT and strategy with a department head, in the same afternoon., • A bias for doing the work yourself over delegating or ticketing it out, with a genuine interest in building good process and reporting along the way., • You're based in or near Philadelphia and are comfortable with a hybrid in-office schedule. Location/Schedule This role is hybrid, based out of our Philadelphia, PA office. We work 3 days in-office and 2 days remote, with flexibility being key. Pop! Promos is a Philadelphia-based supplier of custom branded merchandise, sold through promotional products distributors across the country. Founded in 2011 on the idea that custom merchandise should be easy to get right ("Custom Made Simple" is still how we describe it today), we've been recognized as one of Philadelphia's fastest-growing companies and named to the Inc. 500 list. We're now looking for a Business Systems Manager to own the tools, systems, and data that our sales, marketing, and operations teams rely on every day.

Job DescriptionDepartment: Visitor Services Reports To: Vice President, Experience and Engagement Position Type: Part-Time / Temporary / Up to 30 hours a week / Sept – November 2026 Location: Primary hub at Independence Visitor Center (599 Market Street, Philadelphia, PA), with local deliveries to satellite locations across Philadelphia. Position Overview The Inventory & Delivery Coordinator position will fill an essential role in keeping the Philadelphia Visitor Center’s gift shops, satellite kiosks, and pop-up locations well-stocked, organized, and with the supplies to operate seamlessly for the 2026 Fall/Winter Season. Responsibilities include receiving shipments, managing stockroom organization, performing inventory audits, processing incoming inventory, and executing timely deliveries of merchandise, collateral, and event supplies across PHL Visitor Center footprint locations (including City Hall, Parkway Visitor Center, LOVE Park, Reading Terminal Market, and airport outposts). Key Responsibilities 1. Inventory Management & Stockroom Operations • Receiving & Unloading: Unload, inspect, and count incoming merchandise and operational shipments against purchase orders and packing slips., • Tagging & Ticketing: Unbox, SKU-tag, price-label, and prepare items for sales floor distribution., • Stockroom Maintenance: Maintain a clean, safe, and highly organized stockroom and offsite storage space using established warehousing standards., • Auditing & Cycle Counts: Perform regular cycle counts and physical inventory reconciliation to minimize shrinkage and ensure POS inventory accuracy., • Defect & Damaged Goods Tracking: Log damaged, defective, or misshipped items and coordinate returns or vendor credits with management.2. Logistics, Driving & Satellite Delivery, • Inter-Facility Transport: Load, transport, and unload retail stock, visitor brochures, promotional materials, site supplies and furnishings, and event supplies between warehouse locations and visitor center locations., • Vehicle Operation: Safely move inventory on foot (wagon) or in rental vehicles (van/box truck) through urban traffic, adhering to all Pennsylvania motor vehicle laws and parking regulations., • Route Scheduling: Plan efficient daily and weekly delivery schedules based on location reorder needs, stock requests, and special event requirements., • Vehicle Maintenance Log: Perform pre-shift vehicle checks, track mileage logs, maintain fuel levels, and report maintenance or repair needs promptly.3. Retail & Operations Support, • Sales Floor Merchandising: Assist store staff with restocking floor displays, organizing fixtures, and setting up seasonal merchandise campaigns., • Event & Pop-Up Setup: Support logistics for seasonal pop-up retail setups, mobile visitor carts, and citywide partner activations., • Vendor & Dock Coordination: Direct delivery drivers, coordinate loading dock access, and process bill of lading (BOL) documentation.Qualifications & Requirements, • Education & Experience: High school diploma or equivalent required. 1–2 years of experience in retail inventory, stockroom operations, warehouse logistics, or delivery driving preferred., • Valid Driver’s License: Valid Pennsylvania driver’s license with a clean driving record required (MVR background check required upon hire)., • Physical Capability: Ability to lift, push, pull, and carry up to 50 lbs regularly, and stand, bend, or stretch for extended periods., • Technical Skills: Basic computer proficiency; experience with Point of Sale (POS) inventory software, barcode scanners, or digital inventory tracking system preferred., • Organization & Detail: Strong organizational skills with keen attention to SKU accuracy and item counts., • Communication: Friendly, professional demeanor when interacting with staff, venue partners, and delivery vendors across Philadelphia., • Schedule Flexibility: Ability to work flexible hours, including occasional early mornings, weekends, or holidays during peak tourism seasons., • Competitive hourly rate, depending on experience., • Position is temporary, 6-8 weeks from the hiring date. Powered by JazzHR 8IbyGBMLNP

Job DescriptionResponsibilities: • Lead and manage multi-tier Help Desk and technical support teams, • Oversee daily operations across phone, email, chat, and ticketing queues, • Ensure SLA compliance and timely resolution of incidents and service requests, • Monitor workload distribution, staffing levels, queue health, and escalation management, • Coach, mentor, and develop supervisors and technical support personnel, • Drive continuous improvement initiatives focused on efficiency, service quality, and customer experience, • Maintain compliance with ITIL processes, ISO standards, and internal operational procedures, • Analyze support metrics, reporting trends, and performance data to identify improvement opportunities, • Collaborate cross-functionally with IT, Operations, Engineering, and leadership teams, • Support workforce planning, scheduling, hiring, onboarding, and performance management, • Ensure proper documentation, knowledge management, and process consistency, • Participate in incident reviews, root cause analysis, and corrective action planningQualifications:, • 5+ years of Help Desk, Service Desk, or Technical Support leadership experience, • Experience managing supervisors and high-volume support environments, • Strong understanding of incident management, escalation management, and service delivery operations, • Hands-on experience with ServiceNow or comparable ITSM platforms, • Familiarity with ITIL frameworks and structured operational environments, • Strong communication, leadership, and organizational skills, • Ability to manage competing priorities in a fast-paced environment, • Experience with KPI reporting, SLA management, and operational analytics, • Bachelor’s degree preferred, or equivalent combination of education and experienceBenefits Package: Company Paid!, • Medical, Dental, Prescription & Vision Benefits--No premium cost!, • Life, AD&D and LTD insurance, • Paid Vacation and Holidays, • Company-Matched 401(k) and IRA Retirement Savings We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job DescriptionDescriptionBlue Mantis is looking to hire a IT Operations Engineer to support multiple customers based in the NJ/Philadelphia PA area. The ideal candidate will be proficient in supporting various systems and applications, including server and cloud environments, and should also have experience with networking. This team supports a wide array of technologies to meet the needs of our customers’ large enterprise network environments. Key Responsibilities • Server Administration: Manage and maintain Windows, Linux, and Unix environments to ensure optimal performance., • Cloud Operations: Administer cloud platforms including AWS, Azure, and O365 for enterprise workloads and containerization., • Virtualization: Manage, configure, and troubleshoot VMware-based environments to ensure optimal performance, scalability, and availability of virtualized infrastructure., • System Monitoring: Leverage platforms such as SolarWinds and DataDog to ensure network reliability and performance., • Incident Management: Lead network-related incident resolution, ensuring SLAs are met and escalating issues when necessary., • Security Best Practices: Implement and support secure networking solutions, ensuring robust protection in on-premise and cloud environments., • Documentation: Create and maintain detailed network documentation, including topology maps and procedures for troubleshooting. Skills, Knowledge and ExpertiseRequired Skills • Strong experience Cisco Nexus/Arista/Meraki Switches, Cisco Wireless Controllers, Windows, Linux, and Unix environments using the ServiceNOW ticketing system., • Hands-on experience with cloud platforms (AWS, Azure, O365, VMware) and virtualization/containerization technologies, Infoblox, DNS, and remediation of vulnerabilities., • Backup and DR Support: Experience supporting and troubleshooting backup and disaster recovery solutions such as Rubrik and Zerto, ensuring data protection and system resilience., • Hands-on experience with firewalls, routing protocols, and network monitoring tools like SolarWinds., • Familiarity with automation tools and scripting, • Excellent problem-solving skills with the ability to adapt to dynamic priorities.Preferred Skills, • Network troubleshooting in data center environments. (Cisco, Palo Alto, Meraki, Arista), • Proficiency in scripting languages (Python, PowerShell, Bash) for automating server and cloud operations., • Familiarity with cloud-based networking solutions in AWS, Azure, or O365 environments., • Knowledge of infrastructure capacity planning and performance tuning., • Knowledge of Kubernetes, Docker, and container orchestration for managing distributed applications., • Familiarity with security best practices, SIEM platforms, and endpoint protection., • Experience with advanced video streaming technologies and CDNs., • Familiarity with infrastructure performance tuning and capacity planning.Qualifications, • Provide game day support on major holidays when games are played., • Education: Bachelor’s degree in Computer Science, Information Technology, or equivalent hands-on experience., • Certifications: CCNA, CCNP (or equivalent) ITIL and technical certifications in, servers and/ or cloud (preferred)., • Experience: Demonstrated expertise in a complex, multisite environment. Base Salary Range: $120,000 to $165,000 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job. This job description is intended to describe the general nature of the work being performed by employees in this role. It is not intended to be a complete list of all responsibilities, duties, and skills required.

Job Description Job Summary The Security Advisor (Senior Cybersecurity Compliance Consultant) delivers active security practice management engagements, serving as the assigned security officer (vCISO) for a portfolio of client organizations. The role combines hands-on compliance delivery with client relationship ownership, risk management, and ongoing security advisory work. The role requires subject matter expertise across regulatory compliance frameworks, strong client-facing communication, and organizational discipline to manage a high volume of concurrent engagements. This position sits at the senior end of the practice: it carries the most complex and highest-regulatory-risk engagements in the portfolio and sets the technical standard for the practice's compliance deliverables. Job Responsibilities 1. Client Advisory & vCISO Delivery: • Serve as the assigned security officer (vCISO) for a portfolio of client engagements: lead recurring meeting cadences, act as the primary point of contact for clients' cybersecurity concerns and provide regular updates and reports on the status of security initiatives, including performance metrics, findings, and recommendations for improvement., • Build strong client relationships, understand each client's unique regulatory and business requirements, and address their needs with tailored strategies and security roadmaps., • Identify above-contract demand and security program growth opportunities within assigned accounts, surfacing right-sizing and expansion recommendations to practice leadership ahead of contract renewal., • Track and maintain contract health ensuring that issues with delivery are communicated early. 1. Compliance Program Delivery: • Lead CMMC Level 1 and Level 2 readiness engagements: NIST SP 800-171 control assessments, System Security Plan (SSP) development, POA&M creation and management, SPRS score submission support, evidence collection, and client preparation for third-party assessment., • Advise clients on CUI scoping, DFARS 252.204-7012 and FAR 52.204-21 obligations, and enclave architectures, including Microsoft GCC High environments., • Deliver compliance engagements across additional frameworks as assigned, including HIPAA / HITECH, SOC 2 (Types I and II), PCI DSS v4.0, FTC Safeguards Rule, GLBA, ISO/IEC 27001 and 27002, NIST Cybersecurity Framework 2.0, NIST SP 800-53, CIS Critical Security Controls v8, and AI governance (NIST AI RMF, ISO/IEC 42001)., • Advise on sector- and state-specific regimes as engagements require, including NY DFS 23 NYCRR Part 500, SEC cybersecurity disclosure rules, CJIS Security Policy, StateRAMP / FedRAMP readiness, and U.S. state privacy laws (CCPA/CPRA and successors) alongside GDPR and ISO/IEC 27701 where clients have international exposure., • Map overlapping control sets across frameworks to build unified control matrices, eliminating duplicate evidence collection across a client's concurrent compliance obligations. 1. Security Assessment & Engineering Support: • Conduct comprehensive risk assessments to identify potential threats and vulnerabilities, develop and implement mitigation strategies to enhance clients' security postures, and monitor compliance with regulatory requirements and industry standards, recommending remediation actions to address gaps or deficiencies., • Oversee data collection efforts to verify compliance and gather critical security information within client infrastructures, ensuring accuracy and reliability., • Review and interpret security tooling outputs across the Microsoft security stack (Defender XDR, Sentinel, Entra ID Protection, Intune, Purview, Conditional Access) and coordinate remediation with client IT teams and internal engineers. 1. Other Responsibilities: • Perform general Security Officer duties, such as running security huddles, supporting cyber insurance questionnaires and attestations, and ensuring security tool functionality for assigned clients., • Assist with incident response (IR) activities, including possibly participating in the on-call incident escalation rotation, supporting SOC coordinators, communicating with key stakeholders during incidents, contributing to playbooks, and conducting postmortems with clients., • Maintain accurate, timely time entries in the PSA (ConnectWise Manage); delivered hours are the practice's operational and financial source of truth., • Contribute to scalable templates, engagement processes, and the practice knowledge base, fostering a culture of continuous improvement and knowledge sharing., • Serve as an escalation resource on advanced framework interpretation and control-determination questions, and support quality review of compliance deliverables prior to client or assessor submission., • Stay informed about emerging threats, vulnerabilities, and regulatory changes — including the DoD's phased CMMC rollout — assessing their potential impact on clients and adjusting strategies accordingly. Job Qualifications Credentials & Eligibility: • CISSP (active and in good standing) — required at time of hire. This is a hard requirement: commitments to obtain, lapsed or Associate-level credentials, and equivalent-experience substitutions will not be considered., • CMMC ecosystem credentials required: CCP (Certified CMMC Professional) active at time of hire, with CCA (Certified CMMC Assessor) required within the first 12 months. Registered Practitioner (RP) status alone does not satisfy this requirement., • Additional certifications a plus: CISM, CRISC, CISA, GIAC (GSLC, GCCC), CompTIA Security+, Security X, Microsoft SC-series., • Minimum eight (8) years of progressive information security experience, including at least three (3) years delivering compliance or vCISO engagements across a multi-client portfolio in a consulting, MSP, or MSSP environment or something similar., • Demonstrated ownership of at least two (2) completed CMMC Level 2 readiness engagements, or equivalent NIST SP 800-171 assessment work, including SSP authorship and POA&M management through to third-party assessment., • Documented working depth in a minimum of three (3) distinct regulatory frameworks — surface familiarity across many frameworks is not a substitute for demonstrated depth., • Experience defending deliverables and control determinations directly to auditors, third-party assessors, or regulators., • U.S. person status (U.S. citizen or lawful permanent resident) required due to access to Controlled Unclassified Information (CUI) under DFARS flow-down obligations., • U.S.-based remote with reliable availability across U.S. business time zones; occasional travel to client sites for assessment support. Technical Skills: Cybersecurity & Compliance Knowledge: • Working command of cybersecurity principles and practices, including compliance standards and regulations such as CMMC / NIST SP 800-171 and 800-171A, NIST SP 800-53, NIST CSF 2.0, HIPAA / HITECH, SOC 2, PCI DSS v4.0, FTC Safeguards Rule, GLBA, ISO/IEC 27001 / 27002, and CIS Controls v8., • Familiarity with the federal contracting compliance stack — DFARS 252.204-7012, 7019, 7020 and 7021, FAR 52.204-21, CUI marking and handling per 32 CFR Part 2002, and the phased CMMC rule., • Awareness of adjacent privacy and sector regimes: U.S. state privacy laws, GDPR, NY DFS Part 500, SEC cyber disclosure obligations, and CJIS., • Proficiency in incident response and threat mitigation strategies. Risk Management: • Ability to conduct comprehensive risk assessments and map findings to security controls., • Experience building and maintaining remediation plans (POA&Ms) and mitigation strategies. Technical Tools: • Familiarity with cybersecurity tools and technologies (e.g., SIEM, EDR/XDR, IDS/IPS, firewalls), with Microsoft security stack experience preferred., • Experience with GRC and compliance platforms (e.g., IntelliGRC, Vanta, Secureframe, Drata, Onetrust, FutureFeed) and evidence-collection workflows. Engagement Management Skills: • Ability to manage a high volume of concurrent client engagements (20–30 relationships) with disciplined prioritization., • Strong scheduling and follow-through; proficiency with PSA/ticketing and project tracking tools., • Ability to work within — and improve — standardized templates and delivery processes. Interpersonal Skills: • Excellent communication skills for interacting with client stakeholders from IT staff to executives; ability to translate technical findings into business terms., • Ability to build and maintain strong client relationships and work effectively with coordinators and a distributed team. Analytical and Reporting Skills: • Ability to track and report on engagement metrics, compliance status, and deliverable progress., • Proficiency in generating clear client-facing and executive-level reports., • Expertise in monitoring regulatory compliance and refining security policies and procedures based on industry best practices. Professional Development: • Commitment to staying current on emerging trends and technologies in cybersecurity, the CMMC ecosystem, and evolving compliance requirements., • Participation in industry training, conferences, and credential maintenance. Compensation Pay rate starts at $95,000.00 up to $120,000.00 annually (inclusive of delivery-based bonus paid monthly)and may vary by experience and location. Benefits • Medical Insurance Plan, • Dental & Vision, • Life Insurance, • Disability Coverage, • Paid Time Off (starts at 15 days per year), • Paid Maternity/Paternity Leave, • Paid US Holidays, • Retirement Plan, • Salary Advancement/Loan, • Health & Wellness Program, • Company-paid training and certification, • Supplemental Life Insurance (Employee-paid), • Supplemental Health Plans (Employee-paid) Fraud Alert – Recruitment Scams Intelligent Technical Solutions (ITS) has been made aware of fraudulent job postings and communications misrepresenting our company. Applicants are advised to exercise caution and apply only through official ITS channels. • ITS does not request payment or financial information at any stage of the hiring process., • Sensitive personal information (e.g., Social Security numbers) will not be requested prior to a formal offer., • We have become aware of fake profiles on LinkedIn, Facebook, and other social media platforms impersonating our employees and falsely claiming to represent our company. Please exercise caution when interacting with these accounts., • If you receive suspicious messages or requests, do not engage. Report them to careers@itsasap.com., • All verified job openings are posted here: https://www.itsasap.com/job-openings.Skip the wait, fast-track your application and jump straight into your next big opportunity. Start your instant interview now: PRE-RECORDED VIDEO INTERVIEW

Job Description About Blackbird Health Blackbird Health is clinician-founded, owned, and operated by dedicated professionals. We believe that providing the best care for children starts with building the best possible team. We deliver virtual and in-person mental health services across Pennsylvania, Virginia, New Jersey & Maryland—and we're growing into new markets in 2027. At Blackbird, we take a whole-child approach, looking at how the brain, body, and behavior interact to address the root causes of challenges, not just the symptoms. Every role matters here, and you'll join a collaborative, supportive, and innovative team that's shaping the future of pediatric mental health care. If you're passionate about helping children and families while growing your career, Blackbird is the place to make an impact. Join us and help change mental health care for children for the better! ABOUT THIS ROLE As an Insurance Verification & Authorization Specialist, you'll help children and families access care by verifying insurance benefits, coordinating prior authorizations and referrals, and identifying potential coverage barriers. You'll review incoming patient requests, navigate complex behavioral health insurance requirements, and collaborate with internal teams and insurance carriers to ensure a smooth patient experience. Success in this role requires exceptional attention to detail, strong problem-solving skills, and the ability to manage a high-volume workflow. Internally, this position is referred to as an Insurance Operations Specialist. POSITION DETAILS • Employment Type: Full-Time, Hourly (Non-Exempt), Benefits Eligible, • Location: Fully Remote, Eastern Time Zone preferred, • Schedule: Monday-Friday, Eastern Time business hours, • Compensation: $23-$25/hour HOW YOU'LL MAKE AN IMPACT • Verify insurance eligibility, coverage, and behavioral health benefits for new and existing patients., • Review incoming patient inquiries to confirm age, location, insurance participation, and service eligibility., • Identify complexities within insurance plans, including third-party behavioral health administrators and payer-specific coverage requirements., • Obtain, submit, and track prior authorizations and referrals to ensure timely access to care., • Communicate with insurance carriers to resolve coverage discrepancies and explain patient financial responsibilities, including copays, coinsurance, and deductibles., • Manage high-volume requests through internal ticketing and EHR systems, maintaining accurate documentation and collaborating with internal teams to resolve barriers to care. WHO YOU ARE • Experience in healthcare insurance verification, eligibility, benefits determination, prior authorizations, or referrals., • Strong understanding of insurance terminology, including copays, coinsurance, deductibles, and out-of-pocket costs., • Exceptional attention to detail with the ability to manage high-volume workflows, investigate coverage discrepancies, and maintain accuracy., • Strong communication, organizational, and problem-solving skills when working with patients, insurance carriers, and internal teams., • Experience with behavioral health insurance benefits, prior authorizations, or specialty healthcare is a strong plus., • Familiarity with EHR systems such as Athenahealth and insurance portals is a plus, along with the ability to maintain patient confidentiality and comply with HIPAA requirements. Salary Range $23—$25 USD Join us! To raise the standard of pediatric mental health care through accurate understanding and precise treatment that reflect how each child's brain, body, and behavior work together. "It's so rare to find comprehensive care like this---from testing to therapy to med management (and more)--all in one place. In addition, the school advocacy support we receive is unprecedented. We no longer feel like we are managing things alone." Fostering an inclusive environment: Blackbird is committed to cultivating and preserving a culture of inclusion and belonging. We are able to grow and learn better together with a diverse team of employees. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran status, color, religion, disability, sexual orientation and beliefs. Blackbird provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type. If you need a reasonable accommodation during the application or interview process, please contact us at recruiting@blackbirdhealth.com so we can support you. Our patient support team is busy helping children and families, please do not call or email them about your application — this helps us process your application more efficiently.

Job DescriptionBEST Program Technical Environment Manager Location: Boston, MA Duration: 6 Months Position Summary The BEST Technical Environment Manager will work with the BEST Deputy Program Manager and Solution Technical Lead to support the adoption and implementation of the future-state Human Resource and Payroll system. The role will collaborate with the BEST PMO, BEST Program Operations Lead, BEST Phase 2 Technical Lead, BEST Phase 2 Risk and Compliance Lead, product vendor, Systems Integrator (SI), Office of the Comptroller, Executive Office of Technology Services and Security (EOTSS), and other stakeholders to deploy technical configurations and manage the status of data and environments throughout the project lifecycle. Each environment will have specific data, end-user security, integration, configuration, testing, and operational requirements. The Technical Environment Manager will be part of the BEST Technical Implementation Team and will work closely with functional, technical, operations, and risk/compliance teams to develop and implement a comprehensive environment management solution, particularly for the SaaS solution supporting the program. Key Responsibilities Environment Management & Configuration • Define standards, protocols, procedures, tools, and resources required to manage technical environments throughout the project., • Prepare technical environments for ongoing operations of the new Human Resource and Payroll solution., • Manage and support the overall configuration of each environment in coordination with the SI and product vendor., • Monitor and manage:, • User access status, • Data status, • High-level solution functional configuration, • Integration solution status, • Vendor and SI operational protocols, • Infrastructure performance, • SLA metrics, • Manage the timing and procedures for software upgrades and configuration updates., • Monitor and mitigate identified environment and operational issues., • Manage detailed configuration of each environment based on business, testing, and technical requirements., • Support configuration tasks, including:, • Function-specific configuration and versions, • Batch jobs, • End-user security, • Ongoing and new configuration requirements, • Manage and oversee data refreshes across various environments., • Support configuration management processes and environment consistency.Cross-System Monitoring & Integrations, • Design and implement cross-system monitoring solutions covering:, • Cloud SaaS vendor environments, • Legacy on-premises vendor solutions, • EOTSS-managed services, • Other components supporting the end-state business solution, • Work with Commonwealth and BEST teams to implement and monitor connected systems and integration touchpoints appropriate for each environment., • Monitor operational status and performance of integrated touchpoints, including:, • CIW / Data Warehouse, • Single Sign-On (SSO), • Mobius / Reporting, • Time Reporting Systems, • PrintShop, • MOVEit file-sharing solution, • Align operational support activities across integrated systems., • Support monitoring of data backups, application performance, network performance, and related operational processes.SaaS Operations & Vendor Management, • Coordinate with the SI and product vendor on system upgrades and routine maintenance., • Monitor vendor operational performance and SLA compliance., • Oversee SaaS operations and support/maintenance SLA metrics., • Recommend procedures and tools for ensuring the solution consistently meets SLA requirements., • Recommend operational metrics that improve business and IT support functions., • Develop procedures for troubleshooting software issues, applying patches, handling exceptions, and escalating SLA-related issues., • Recommend procedures for managing future upgrades., • Align vendor, SI, Commonwealth, and internal responsibilities for ongoing maintenance activities, defect fixes, upgrades, and SLA reporting., • Monitor vendor operational and data-security protocols in coordination with the Risk and Compliance Lead.Testing & Implementation Support, • Support all phases and cycles of testing, including:, • Unit testing, • System testing, • Integration testing, • End-to-end testing, • Parallel testing, • User Acceptance Testing (UAT), • Payroll parallel testing, • Pre-go-live operational testing, • Post-go-live operations, • Support execution of tabletop operational reviews for end-to-end go-live processes., • Ensure environments are appropriately configured and available for testing and implementation activities., • Support go-live preparation, conversion, and transition to ongoing operations., • Participate in large-scale implementation and migration activities.Operational Readiness & Transition, • Participate in the BEST Program Maintenance and Operations Workstream., • Support transition of existing roles and responsibilities to the future-state operational delivery model., • Provide recommendations regarding operational processes for business and IT teams., • Identify gaps in future-state ongoing operations., • Define regular and monthly maintenance activities., • Align Commonwealth-managed components with the Workday solution., • Recommend best practices, procedures, and organizational structures for day-to-day operation of the new HR and Payroll solution., • Participate in defining ongoing operational roles and responsibilities., • Develop procedures for ongoing maintenance, upgrades, defect fixes, and operational support., • Support technical workstreams including:, • Data conversion, • Integration, • Security, • Data oversight, • Other technical initiatives identified by BEST leadershipDocumentation & Reporting, • Provide regular written communications regarding environment status., • Prepare status reports covering:, • Environment condition, • Future environment plans, • Coordination issues, • Integrated touchpoints, • SI and vendor issues, • Agency-related issues, • Ensure operational documentation is accurate, complete, and effective., • Participate in development of detailed operational procedures and processes across multiple delivery partners and teams., • Support creation and maintenance of:, • Operational procedures, • Operational processes, • Third-party operational oversight procedures, • Support/ticketing processes, • Data-flow diagrams, • Sequence diagrams, • Network diagrams, • Security diagramsSecurity, Compliance & Business Continuity, • Support security policies, processes, and standards related to end-user roles and application data access., • Support appropriate access to production and non-production environments., • Work with the Risk and Compliance Lead to recommend procedures for monitoring vendor data-security protocols., • Work with the Risk and Compliance Lead to recommend end-user security provisioning procedures., • Ensure applicable compliance requirements are incorporated into operational processes., • Coordinate with CTR, BEST, and EOTSS on disaster recovery testing and documentation., • Support assessment of SaaS vendor disaster recovery and business continuity procedures., • Recommend risk mitigation activities to support business continuity and data security., • Support implementation of security controls across environments.Training & Operational Support, • Oversee ongoing systems training for system administrators and operational support personnel., • Define protocols and tools for troubleshooting the solution while maintaining operational integrity and security., • Provide operational support to BEST teams, product vendors, and users throughout the project., • Demonstrate strong customer service and stakeholder-support capabilities.Required Skills & Experience, • Experience with technical configurations, technologies, and processing environments on projects of similar size and complexity., • Experience with system administration and monitoring across various application platforms, particularly SaaS delivery models., • Demonstrated experience leading Root Cause Analysis (RCA) documentation and working with administrators and integration developers to drive issue resolution., • Experience across all phases of large-scale system implementation, including:, • Requirements definition, • Unit testing, • System testing, • Integration testing, • Parallel testing, • User Acceptance Testing, • Go-live conversion, • Post-go-live operations, • Experience with LAN/WAN/VPN and remote network technologies and protocols, including:, • TCP/IP, • HTTP, • FTP, • Ethernet, • Routers, • Hubs, • Servers, • Ability to quickly learn new technologies and vendor solutions and assess their complexity and potential risks., • Excellent customer service orientation., • Strong written, verbal, and interpersonal communication skills., • Experience working in Agile-based operations., • Demonstrated ability to coordinate across multiple operational delivery partners., • Ability to ensure quality, compliance, and operational readiness across a complex business solution., • Experience working in a 24x7 operational environment.Preferred Qualifications, • Experience designing and implementing Human Resource and Payroll applications., • Experience implementing end-user security protocols within a large public- or private-sector organization., • Experience with Workday Human Resource and Payroll solutions, preferably within a government environment., • Experience with Workday Prism data and reporting solutions., • Experience with Workday user security management as part of a business/non-IT team., • Experience transitioning legacy on-premises applications to SaaS/cloud delivery models., • Experience implementing technical configurations and processing environments for large-scale programs., • Experience with audit, compliance, and governance activities., • Experience generating operational materials, including:, • Operational procedures, • Operational processes, • Third-party operational oversight, • Support/ticketing processes, • Data-flow diagrams, • Sequence diagrams, • Network diagrams, • Security diagrams, • Experience managing multiple environments within a large government IT implementation., • Experience with configuration management concepts and tools., • Experience with Microsoft security tools and functions., • Experience with Snowflake solutions and security.Minimum Entrance Requirements, • Bachelor's degree in Computer Science, Systems Analysis, or a related field, or equivalent experience., • Minimum 7 years of overall IT experience., • Minimum experience with one large application migration project., • Minimum 3 years of experience in an operations architecture or operations definition role.

Job Description Do you love art, people, and creating unforgettable experiences? We are seeking a friendly, enthusiastic Visitor Experience Associate to join our team. You'll greet visitors, share exciting exhibition info, assist with ticketing and memberships, and be a key part of our vibrant, visitor-first team. If you're passionate about the arts and education, this is the role for you! ABOUT PAFA Founded in 1805, the Pennsylvania Academy of the Fine Arts (PAFA) is America's first school and museum of fine arts. Located in the center city of Philadelphia, PAFA is intimate in scale with a strong sense of community. PAFA offers several non-degree and certificates in studio art and art appreciation programs. PAFA's museum has an outstanding collection of American art, and the museum actively collects and exhibits contemporary art, including work in new media. Additionally, PAFA is home to the Brodsky Center, a print and papermaking center focused on the creation of innovative editions by contemporary artists. PAFA is an Equal Opportunity Employer committed to an environment that welcomes and encourages recruiting and retaining qualified candidates from diverse groups. PAFA provides equal opportunity to applicants without regard to race, color, religion, gender identity/expression, sexual orientation, national or ethnic origin, age, disability, or status as a veteran. POSITION: Visitor Experience Associate The Visitor Experience Associate is responsible for providing excellent customer service and promoting a fun, inclusive learning experience for visitors throughout the museum. They will greet and assist museum visitors in facilitating their visit to the galleries. They will effectively describe current exhibitions and programs at the museum, complete admission and membership sales, and keep complete and correct attendance records. They will work with visitors and colleagues to create the best possible museum experience. PAFA's museum is open from Thursday to Sunday each week and the selected individual will be available for at least two days per workweek. Additional shifts may become available but are dependent on needs of the museum. ESSENTIAL DUTIES AND RESPONSIBILITIES • Greets and orients every customer entering the museum, • Keeps up to date with ongoing museum exhibitions and programs, • Completes transactions for group admissions, individual admissions and membership sales using computerized sales system, • Maintains order at the front desk and in the coat rooms of the museum, including reporting appropriate maintenance requests, • Assists visitors with special needs in locating entrances, services, restrooms and other accommodations required to have a high quality museum visit experience, • Checks the front lobby, bathrooms, and gallery frequently to maintain the highest standards of cleanliness and preparedness., • Works with visitor experience team members to keep both lobbies stocked with up to date brochures and other print materials., • Leads tours for various PAFA community members and also the public, • Completes opening and closing routines as instructed to maintain complete transaction and deposit records, • Alerts supervisor to visitor feedback and handles customer related issues when supervisor is not available, • Introduces, distributes, and collects visitor surveys when necessary, • Provides coverage for other departmental areas on an as-needed basis, including Museum Store when necessary, • Ad hoc duties as requiredQUALIFICATIONS, • High School diploma or equivalent., • Direct customer service or public speaking experience preferred, with a focus on arts, culture or another humanities-focused organization, • Proven ability to mentor, train and supervise a team of employees, • Enthusiasm about creating experiences for and interacting with a diverse audience, • Experience with creative problem-solving in a forward-facing role, • Familiarity with computerized Point-of-Sale (POS) systems. APPLICATION REQUIREMENTS The Pennsylvania Academy of the Fine Arts accepts digital applications only. A complete application should include the following: • Resume, • Cover Letter When submitting your application online, please save your documents as Microsoft Word (.doc, .docx) or PDF (.pdf) files. To help us process your applications as efficiently as possible, please save your files with the following filename format: • LastNameFirstNameResume, • LastNameFirstNameCoverLetter *Due to the amount of potential applicants, we do not respond to voice calls or messages about the status of your application. Based on the criteria for the position, the most qualified candidates will be contacted directly. Thank you for your interest in PAFA.

Job DescriptionPosition reports to: Vice President, Experience & Engagement Position manages staff positions at the following locations: Independence Visitor Center, City Hall and LOVE Park Visitor Centers, Parkway Visitor Center and Rocky Shop, Pride Visitor Center, Reading Terminal Market, Philadelphia International AirportResponsible for a team of: • 5+ Full Time Visitor Services Managers and Supervisors, • 30+ Full and Part Time Visitor Experience AssociatesPOSITION DESCRIPTION: The Philadelphia Visitor Center is a mission-driven nonprofit dedicated to welcoming visitors and connecting them with all the incredible experiences, people and places that make Philadelphia a world class destination. The Associate Vice President, Visitor Services & Experience is a senior organizational leader responsible for building, leading, and developing a high-performing visitor services team that delivers exceptional, welcoming, and memorable experiences across the Philadelphia Visitor Center network of visitor centers and visitor-facing locations. The Associate VP will manage, direct and lead a talented team of 5+ managers. The position will provide leadership and oversight for 30+ full-time and part-time staff as well as volunteers to deliver excellent service in assisting visitors with ticket sales, retail purchases, PHLASH information or service updates, maps and wayfinding, itinerary planning, and information about special events and citywide promotions. The Associate VP will establish a strong management culture, set expectations and accountability, develop staff skills, strengthen communication, and create systems that support employee engagement, retention, professional growth, and high performance. The Associate VP will empower site managers to effectively lead their teams while maintaining consistent organizational standards across all locations. The Associate VP will be responsible for developing a workforce strategy that aligns staffing, organizational structure, talent development, scheduling, recruitment, and employee engagement with the organization’s evolving visitor needs. The Associate VP will be an ambassador for the City of Philadelphia and serve as a role model to their management team in delivering an inclusive and welcoming visitor experience across the organization’s visitor centers and temporary/pop-up visitor facing locations. ESSENTIAL FUNCTIONS: • Responsible for daily visitor-facing operations for the organization’s portfolio of 5+ visitor centers and temporary pop-ups., • Lead, direct, and mentor managers to ensure outstanding visitor experience operations at each site. Establish and reinforce a consistent performance management culture., • Set direction and accountability for the Visitor Services Management team. Establish consistent operational practices while empowering individual site managers to respond to the unique needs of their locations., • Hold managers accountable for effectively managing employee performance, addressing workplace concerns, and creating healthy and productive team environments., • Address employee relations matters, performance management, conflict resolution and other workplace issues in collaboration with Leadership., • Foster a positive workplace culture where employees feel supported, heard, and accountable for delivering exceptional service., • Oversee recruitment, hiring, onboarding, training, retention, and development strategies for Visitor Services staff and volunteers. Anticipate future workforce needs and proactively address staffing gaps and leadership capacity., • Develop and manage an annual training program for visitor services managers and staff. This position is responsible for training all visitor services team members to ensure consistent onboarding, training expectations, and delivery service across all visitor services locations., • Identify cross-training opportunities across sites and professional development that increase organizational capacity., • Oversee management of visitor services staffing schedule, including assigning on-duty management, call-out coverage, and fulfilling seasonal, temporary, and extended hour operating needs., • Manage and grow Visitor Center’s network of 90+ external ticket partnerships., • Manage and negotiate with third party vendors., • Participate in organizational leadership team meetings., • Work closely with the Operations team to ensure facility needs are addressed and resolved quickly and to a high standard., • Oversee employee communications channels to ensure visitor services staff are well informed and ready to support visitors and promote the City and the organization’s partners., • Support sales, promotion and timely customer service information for the Philly PHLASH at all visitor center locations., • Assist site staff with organizational tasks and special events as needed., • Other duties as assigned.QUALIFICATIONS:, • 5+ years of experience in the tourism, hospitality or visitor services sectors., • Interest in working in a non-profit work environment and advancing the mission of the organization., • Embodies customer service best practices., • Demonstrated success building and leading high-performing teams in a multi-site, hospitality, tourism, visitor services, cultural, nonprofit, or customer-facing environment., • Superior leadership, salesmanship and interpersonal skills., • Strong understanding of effective people management practices., • Exceptional interpersonal, communication, coaching, and conflict-resolution skills., • Ability to build trust and credibility with employees at all levels of an organization., • Demonstrated ability to create a culture of accountability while maintaining a supportive, inclusive, and collaborative work environment., • Ability to prioritize and manage multiple projects., • Dedication to Philadelphia and supporting the city’s reputation as a world class destination., • Strong computer and data entry skills, comfortable with ticketing platforms, POS (Point of Sale) systems, CMS systems, CRM databases, and staff communication and scheduling platforms., • Ability to stand or sit for at least 8 hours at a time. Lift items weighing up to 50 pounds., • Valid Driver’s License with Real ID., • Bachelor’s Degree or equivalent work experience preferred., • Second language proficiency is desirable.HOURS AND REQUIREMENTS:, • Full-time role with a variable schedule, including two weekends a month., • Must be willing to work a flexible schedule, including weekends and holidays; the Philadelphia Visitor Center is open 362 days per year (closed Thanksgiving, Christmas and New Year)., • Must be willing and able to travel between all visitor center locations. Powered by JazzHR XQsBGqoGqi

Job DescriptionPOSITION DESCRIPTION: The Visitor Experience Associate - Parkway is an outgoing, extroverted personality, who enjoys meeting new people and sharing their Philadelphia-area recommendations. This person is responsible for greeting visitors at “The Rocky Steps” and helping them create once-in-a-lifetime memories visiting the iconic filming location from the 1976 Academy Award winning film, The Parkway VEA is responsible for providing a positive and memorable visitor experience, keeping the gift shop tidy and well stocked, and assisting visitors with retail purchases, ticket sales, and general events and promotions. ESSENTIAL FUNCTIONS: • Be a friendly ambassador for the City of Philadelphia and its vibrant sports history., • Celebrate Rocky fandom and engage visitors in the Philadelphia places and experiences featured in the Rocky film franchise., • Serve the public in purchasing apparel, memorabilia, and souvenirs., • Provide general information about the visitor center and City of Philadelphia., • Promote and sell souvenirs, merchandise, tickets, and tours., • Assist with intake, processing, and transportation of inventory., • Assist in the daily maintenance of the sales floor, including restocking, ticketing, inventory preparation, etc., • Educate visitors about the merchandise sold in the shop and how it represents the City and the Visitor’s Center’s mission., • Answer incoming calls regarding merchandise and ticket sales. Process phone orders accurately and efficiently., • Engage visitors and assist them with merchandise purchases, using refined suggestive selling and upselling skills., • Assist with other duties for visitor experience as needed.QUALIFICATIONS:, • Passionate about Rocky, Philadelphia pop culture, and Philadelphia’s dynamic sporting history., • Embodies customer service best practices., • Previous experience in retail or visitor services., • Superior communication, salesmanship and interpersonal skills., • Strong computer and data entry skills, comfortable with POS (Point of Sale) systems and CRM databases., • Interest in a non-profit work environment and fulfilling the mission of the organization., • Reliable transportation to and from the workplace., • Ability to understand and follow directions., • Ability to stand or sit for at least 4 hours at a time., • High school education is required., • Lift items weighing up to 50 pounds., • Ability to work safely is required, • Must demonstrate dependability and ability to work in a team environment, • Ability to prioritize and manage multiple tasks, • Computer skill experience is desirable HOURS AND REQUIREMENTS: • Part-time, up to 30 hours per week, with a variable schedule, depending on the season, schedule and the needs of the organization., • Must be willing to work a flexible schedule, including weekends and all U.S. holidays; the Philadelphia Visitor Center Corporation is open 363 days per year (closed Thanksgiving Day and Christmas Day), • Regular weekend and holiday availability is required., • Opportunities to work at other visitor center locations (Independence Mall, Philadelphia City Hall, LOVE Park, and Midtown Village).Starting Salary: $15.00/hour Powered by JazzHR vV79qaR6su

Hogan Software Engineer | 100% Remote (EST Hours) | W2 Contract (12 Months) About the Opportunity Optomi, in partnership with a leading financial services organization, is seeking an experienced Hogan Software Engineer to support the development, maintenance, and enhancement of mission-critical banking applications. This individual will play a key role in supporting core banking systems, implementing system enhancements, troubleshooting production issues, and ensuring application performance and reliability. The ideal candidate will have a strong background in enterprise software development, experience working with Hogan banking platforms, and the ability to support complex financial applications. Key Responsibilities • Develop, maintain, and enhance enterprise banking applications and core financial systems., • Support Hogan banking applications, including CIS, IDS, DDA, TDA, PAS, and Umbrella., • Analyze system requirements and translate technical specifications into application enhancements., • Design, develop, test, and implement software modifications and new functionality., • Troubleshoot production issues, perform root cause analysis, and implement resolutions., • Provide ongoing production support and participate in a rotating 24/7 on-call schedule., • Utilize ServiceNow or similar IT service management tools to track incidents, changes, and service requests., • Develop and execute test plans to ensure application functionality, reliability, and performance., • Collaborate with cross-functional technical teams and business stakeholders to deliver system improvements., • Participate in Agile and Waterfall software development lifecycles. Required Qualifications • Bachelor's degree and 4+ years of software application development and maintenance experience, OR high school diploma/GED and 8+ years of relevant experience., • Strong experience developing, maintaining, and supporting enterprise software applications., • Hands-on experience with Hogan Core Banking Systems, including: Customer Information System (CIS), Integrated Deposits System (IDS), Demand Deposit Accounts (DDA), Time Deposit Accounts (TDA), Personal Account System (PAS), Hogan Umbrella., • Advanced proficiency with ServiceNow or comparable IT ticketing and incident management systems., • In-depth understanding of SDLC methodologies, including Agile and Waterfall., • Experience troubleshooting production applications and resolving technical issues., • Ability to participate in a rotating 24/7 on-call support schedule., • Strong analytical, problem-solving, and communication skills. Preferred Technical Experience • Experience supporting debit and credit card processing applications., • Experience with mainframe technologies such as COBOL, JCL, CICS, DB2, and IBM z/OS., • Background supporting high-volume, mission-critical financial services applications., • Bachelor's degree in Computer Science or a related technical field. What the Right Candidate Will Enjoy • 100% remote work environment., • Opportunity to support large-scale, business-critical banking applications., • Hands-on involvement in system enhancements, modernization initiatives, and production support., • Collaborative technical environment with exposure to complex financial services systems.

We’re hiring for a Network Engineer, Service Delivery to join a global cloud infrastructure business in a fully remote role. This is a hands-on networking position focused on helping customers implement services across a global cloud environment. You’ll be involved in customer onboarding, network deployments, troubleshooting, migrations, and cutovers, working closely with project managers, support teams, technical account managers, and customers. The environment is primarily built around Cisco networking, so we’re looking for someone with strong hands-on Cisco experience, alongside solid networking fundamentals across routing, switching, VLANs, BGP, IPsec VPNs, segmentation, firewalls, and load balancers. What You’ll Be Doing • Leading network deployment activities during customer onboarding, • Supporting customer implementations, migrations, and scheduled cutovers, • Managing and troubleshooting switches, firewalls, load balancers, IPsec VPNs, and customer network configurations, • Designing and supporting network topologies across varied customer environments, • Working with project managers and cross-functional technical teams to deliver customer projects, • Documenting work in ticketing systems and contributing to knowledge base documentation, • Supporting advanced customer issues alongside support and account teams, • Helping improve deployment processes as technologies and environments evolve What We’re Looking For • Around 5+ years of hands-on network engineering experience, • Strong experience in Cisco networking, including routing and switching, • Good working knowledge of VLANs, BGP, IPsec VPNs, network segmentation, VRFs, switching, and load balancers, • Experience with firewalls and/or virtual appliances such as Cisco ASA, Fortinet, Palo Alto, F5, Netscaler, SonicWall, Juniper, or similar, • Experience in a managed services, IaaS, cloud infrastructure, data center, or enterprise networking environment, • Comfortable working with customers, project managers, and cross-functional delivery teams, • Ability to document technical work clearly and follow structured delivery processes, • Exposure to VMware, NSX, virtualization, or automation would be a plus, • CCNP/CCIE certification is preferred, but equivalent hands-on experience will also be considered Additional Details • Hours: Preference for candidates able to work primarily Pacific Time business hours, • Schedule: Occasional scheduled after-hours work may be required for customer cutovers or migrations, • Work authorization: Candidates must be legally eligible to work in the assigned country without visa sponsorship If you’re a hands-on Network Engineer with strong Cisco experience and enjoy working on customer deployments in cloud or infrastructure environments, I’d love to hear from you.

Job Title: Bilingual Part-Time Tier 1 Customer Support Analyst Job Description: We are looking for a part-time Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible for providing initial support to all incoming inquiries delivered through a variety of communication mediums involving a variety of support requests. The ideal candidate should be highly focused, detail oriented, and able to multitask in a fast-paced federal healthcare information technology environment. If you are looking for challenges, problem solving, and working with the latest in technology then VITG has a spot for you. Basic Requirements: • Fluency in Spanish and English, • Ability to obtain a U.S. Federal Position of Trust clearance designation., • Must reside in and be able to perform work in the United States., • Must have lived in the United States for 3 of the last 5 years., • Bachelor's Degree or 2 years' experience equivalent experience in a related field., • One or more years of proven experience in an IT service desk or customer service environment. Additional Bonus Qualifications: • Experience using Help Desk ticketing systems and tools in a federal healthcare space, • Possess the motivation and initiative to adhere to timelines, Service Level Objectives, and manage incoming volumes., • Demonstrate the adaptability and flexibility to ensure proper staffing requirements during established Help Desk Hours., • Coordinate with Help Desk leadership to identify opportunities to improve processes or the user experience., • Previous experience working on a Federal Service Desk project., • ServiceNow knowledge or experience is a big plus., • Experience with cloud-based Call Center Software, specifically Amazon Connect., • Knowledge and/or experience of Agile methodologies in a Service Desk environment., • Experience with utilizing Atlassian tools like JIRA and Confluence., • Thrive in a collaborative environment and maintain a positive, professional demeanor., • Excellent verbal and written communication skills. Responsibilities: • Provide administrative and technical support for the client Technical Help Desk., • Resolve incoming support requests and inquiries from customers. Requests include, but are not limited to, system access and/or account issues, system functionality and/or availability, and other inquiries received through various mediums such as phone, email, and other electronic submission methods., • Review incoming Help Desk inquiries in a timely manner with a focus on delivering a first contact resolution., • Adhere to established Help Desk workflows to ensure proper triage, research and escalation protocols are followed., • Track incoming support requests from customers using a CMS‐approved tool (ServiceNow)., • Notify customers of system status such as planned and unplanned outages, service disruptions, and reduced functionality., • Collaborate with Help Desk leadership and other teams to communicate potential issues affecting volumes., • Support the development, management and use of customer support scripts., • Assist with the preparation or maintenance of standard operating procedures and protocols., • Public Trust Clearance: Many of our roles require the hired candidate to go through public trust clearance. A minimum of 3 years of stay in the U.S. within the last 5 years is required to be eligible to qualify for public trust clearance sponsorship. Job Type: Part-time Employment Salary: $20/ hr Hours: Monday–Friday, 25 hours/week Schedule: Must be available to work 5 hours within the 11:00 AM–7:00 PM timeframe. Schedule may vary based on business needs. Work Type: Remote How to apply: • Please send an email to with a cover letter and resume. VITG is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. The VITG pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law

Job DescriptionDescriptionAddress: 3737 Market St, Phila, PA 19104 Job Title: Valet Pay: $15/hr Shifts: Varying At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Valet Attendant is responsible for safely and efficiently parking and retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer needs. The Valet Attendant works collaboratively with team members, the Operations Manager, and/or Shift Supervisor to ensure quality service, operational efficiency, and adherence to safety standards, as well as compliance with all applicable state and local laws. Key Responsibilities • Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices, • Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location, • Inspect vehicles for pre‑existing damage and document findings using electronic or manual ticketing systems, • Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed, • Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items, • Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required, • Request, collect, and accurately process applicable valet fees; assist with reconciling end‑of‑shift revenue and ticket distribution, • Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary, • Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead, • Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times Skills, Knowledge and Expertise • Excellent customer service and communication skills, • Ability to communicate with guests, • Ability to learn quickly and use sound decision making to thrive in fast-paced environments, • Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot, • Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift, • Previous valet experience preferred, • Ability to operate manual transmission vehicles (stick shift) REQUIREMENTS:, • Must be at least 18 years of age, • Valid driver’s license with good driving records., • Must successfully pass a background check, in accordance with company policy and applicable laws, • Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility. PHYSICAL DEMANDS:, • Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot, • Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift, • Occasionally lift and carry customer luggage or personal items, up to 50 lbs WORKING CONDITIONS:, • Work is performed in parking facilities including garages, lots, booths, and outdoor areas., • Exposure to varying weather conditions such as heat, cold, rain, wind, and snow depending on the region and season., • Fast‑paced environment requiring consistent customer interaction., • Exposure to vehicle traffic, noise, and varying weather conditions., • Interaction with upset or frustrated customers while maintaining professionalism. OTHER DUTIES: Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice BenefitsJoin our team and enjoy an outstanding benefits package, including: (Full Time Only) • Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge., • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family., • Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones., • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement., • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members., • Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time), • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement., • Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations., • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Union: • If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

Job DescriptionDescriptionAddress: 834 Chestnut St, Phila, PA 19107 Job Title: Valet Pay: $14/hr Shift: Varying At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Valet Attendant is responsible for safely and efficiently parking and retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer needs. The Valet Attendant works collaboratively with team members, the Operations Manager, and/or Shift Supervisor to ensure quality service, operational efficiency, and adherence to safety standards, as well as compliance with all applicable state and local laws. Key Responsibilities • Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices, • Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location, • Inspect vehicles for pre‑existing damage and document findings using electronic or manual ticketing systems, • Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed, • Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items, • Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required, • Request, collect, and accurately process applicable valet fees; assist with reconciling end‑of‑shift revenue and ticket distribution, • Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary, • Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead, • Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times Skills, Knowledge and Expertise • Excellent customer service and communication skills, • Ability to communicate with guests, • Ability to learn quickly and use sound decision making to thrive in fast-paced environments, • Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot, • Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift, • Previous valet experience preferred, • Ability to operate manual transmission vehicles (stick shift) REQUIREMENTS:, • Must be at least 18 years of age, • Valid driver’s license with good driving records., • Must successfully pass a background check, in accordance with company policy and applicable laws, • Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility. PHYSICAL DEMANDS:, • Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot, • Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift, • Occasionally lift and carry customer luggage or personal items, up to 50 lbs WORKING CONDITIONS:, • Work is performed in parking facilities including garages, lots, booths, and outdoor areas., • Exposure to varying weather conditions such as heat, cold, rain, wind, and snow depending on the region and season., • Fast‑paced environment requiring consistent customer interaction., • Exposure to vehicle traffic, noise, and varying weather conditions., • Interaction with upset or frustrated customers while maintaining professionalism. OTHER DUTIES: Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice BenefitsJoin our team and enjoy an outstanding benefits package, including: (Full Time Only) • Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge., • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family., • Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones., • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement., • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members., • Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time), • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement., • Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations., • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Union: • If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).

Job DescriptionDescriptionLocation: 800 Spruce St, Phila, PA 19107 Job Title: Valet Pay Rate: $15/hr Shift: Varying At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Valet Attendant is responsible for safely and efficiently parking and retrieving guest vehicles while delivering a high level of customer service. This role requires prompt, courteous, and caring interactions with all guests and timely responses to customer needs. The Valet Attendant works collaboratively with team members, the Operations Manager, and/or Shift Supervisor to ensure quality service, operational efficiency, and adherence to safety standards, as well as compliance with all applicable state and local laws. Key Responsibilities • Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices, • Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location, • Inspect vehicles for pre‑existing damage and document findings using electronic or manual ticketing systems, • Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed, • Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items, • Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required, • Request, collect, and accurately process applicable valet fees; assist with reconciling end‑of‑shift revenue and ticket distribution, • Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary, • Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead, • Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times Skills, Knowledge and Expertise • Excellent customer service and communication skills, • Ability to communicate with guests, • Ability to learn quickly and use sound decision making to thrive in fast-paced environments, • Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot, • Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift, • Previous valet experience preferred, • Ability to operate manual transmission vehicles (stick shift) REQUIREMENTS:, • Must be at least 18 years of age, • Valid driver’s license with good driving records., • Must successfully pass a background check, in accordance with company policy and applicable laws, • Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security. Reimagined Parking participates in the E‑Verify program to confirm employment eligibility. PHYSICAL DEMANDS:, • Operate guest vehicles requiring normal coordination, including eye-hand, hand-foot, • Move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift, • Occasionally lift and carry customer luggage or personal items, up to 50 lbs WORKING CONDITIONS:, • Work is performed in parking facilities including garages, lots, booths, and outdoor areas., • Exposure to varying weather conditions such as heat, cold, rain, wind, and snow depending on the region and season., • Fast‑paced environment requiring consistent customer interaction., • Exposure to vehicle traffic, noise, and varying weather conditions., • Interaction with upset or frustrated customers while maintaining professionalism. OTHER DUTIES: Please note this job description is not designed to cover or contain an all‐inclusive list of activities, duties or responsibilities that are required for this job. Duties, responsibilities and activities may change at any time with or without notice BenefitsJoin our team and enjoy an outstanding benefits package, including: (Full Time Only) • Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge., • Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family., • Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones., • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement., • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members., • Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones. (Part Time), • 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement., • Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations., • Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members. Union:, • If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Barga

Job Description Position: Valet Attendant (Part-Time) Department: Guest Services Location: Philadelphia, PA The Study at University City is seeking a dependable and service-oriented Part-Time Valet Attendant to provide a welcoming first impression and exceptional service to our guests. As the first point of contact at the hotel, the Valet Attendant is responsible for safely parking and retrieving guest vehicles while delivering a warm, professional, and efficient guest experience. This role requires strong attention to detail, the ability to manage multiple priorities, and a genuine passion for hospitality. Scheduling flexibility is required, including evenings, weekends, and holidays. Our caring and attentive associates reinforce our belief that guest service is our highest priority. We seek energetic, friendly individuals who take pride in creating memorable guest experiences. Responsibilities • Greet guests promptly and professionally upon arrival and departure., • Safely park and retrieve guest vehicles in a timely manner., • Assist guests with loading and unloading luggage., • Open doors and provide a welcoming first impression of the hotel., • Maintain organized and accurate vehicle ticketing and key control., • Monitor parking areas for safety, security, and proper vehicle handling., • Report any incidents, damages, or safety concerns immediately., • Maintain accurate records of valet activity and transactions., • Escort guests to guest rooms when needed and provide information on hotel services and amenities., • Assist with guest requests, including deliveries and room changes., • Maintain a clean, safe, and organized valet and entrance area., • Support other departments as needed to ensure overall guest satisfaction. Fundamentals • Education: High school diploma or equivalent preferred., • Previous customer service experience required; hospitality experience preferred., • Valid driver’s license with a clean driving record required., • Ability to operate automatic and manual transmission vehicles., • Strong communication and interpersonal skills., • Ability to work flexible schedules including evenings, weekends, and holidays., • Ability to lift, carry, or move items weighing up to 100 pounds., • Ability to stand and remain active for extended periods., • Proficiency in English required; a second language is a plus., • Ability to work effectively in a fast-paced, team-oriented environment. About Us The Study at University City is a 212-room hotel located at the crossroads of the University of Pennsylvania and Drexel University in the heart of University City in Philadelphia. Designed as a place of discovery and connection, the hotel blends thoughtful hospitality with contemporary residential-inspired guest rooms and welcoming public spaces. The property is home to CO-OP Restaurant & Lounge, a lively 120-seat restaurant and lounge known for spirited hospitality and seasonal menus. The hotel also features 7,000 square feet of meeting and event space, hosting university functions, corporate meetings, conferences, and private events. Study Hotels is a drug-free workplace. Pre-employment drug test and background check required. Study Hotels is an Equal Opportunity Employer and does not discriminate on the basis of age, race, religion, disability, nationality, sex, sexual orientation, or any other category protected by federal, state, or local law. Keywords: Valet Attendant, Hotel Valet, Guest Services, Parking Attendant, Hospitality Jobs, Front Drive, Hotel Operations Powered by JazzHR XzaX4VBFXp

Founded in 1805, the Pennsylvania Academy of the Fine Arts (PAFA) is America's first art museum and art school. The Senior Manager leads PAFA's Visitor Experience team and ticketing operations while maintaining a broader view of the full visitor journey, from planning and arrival through participati

If you want an exciting job with one of the largest off-price retail stores in the nation, join the Burlington Stores, Inc. as a Seasonal Stocking Associate! Are you looking for a hands-on role in a fast-paced environment? Do you have great organizational skills and work well as part of a team? Would you thrive in a process-driven environment? If you answered yes, then this may be the role for you! Stocking Associates are critical to making sure our stores remain stocked with the merchandise our customers want! Daily tasks include receiving, ticketing, sorting, and moving merchandise into and throughout the store quickly, efficiently, and accurately. You'll play a major role in successfully managing the flow of merchandise from the stockroom through our stores, which is a critical element in driving positive results for the company. Responsibilities: • Receive freight and convey shipments from the shipping/receiving platform to backroom, • Process, ticket, store, move, and display merchandise, • Stock, organize and present new merchandise on the sales floor, • Perform other tasks as assigned by manager from time-to-time Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required. If you... ... are excited to deliver great values to customers every day; ... take a sense of pride and ownership in helping drive positive results for a team; ... are committed to treating colleagues and customers with respect; ... believe in the power of diversity and inclusion; ... want to participate in initiatives that positively impact the world around you; Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $15.92 per hour - $15.92 per hour

Professional Services Consultant – XSIAM Automation About Trantor Trantor Inc. is a global technology services and consulting company headquartered in Palo Alto, California, with delivery centers across the USA, Canada, and India. We partner with Fortune 500 companies and high-growth enterprises to drive digital transformation through Product Engineering, Cloud Enablement, Data & AI, Cybersecurity, Automation, and Customer Success Services. At Trantor, we work with leading technology companies and enterprise customers to design, implement, and operationalize solutions that improve security, efficiency, and business outcomes. Why Join Trantor? Trantor offers the opportunity to work on diverse, cutting-edge projects in a culture that values innovation, continuous learning, and collaboration. Enjoy the flexibility of a hybrid/remote role while contributing to impactful initiatives in a truly global organization. About the Opportunity We are seeking a Professional Services Consultant – XSIAM Automation to join our cybersecurity Professional Services team. This is a hands-on, customer-facing technical consulting role focused on designing, implementing, and optimizing security automation and orchestration solutions using Palo Alto Networks Cortex XSIAM and Cortex XSOAR. The consultant will work with enterprise customers to assess SOC processes, identify automation opportunities, design and develop production-grade playbooks, build custom integrations, and operationalize security workflows. The role combines the technical depth of a Security Automation Engineer with the customer-facing responsibilities of a Professional Services Consultant. The ideal candidate should be equally comfortable discussing automation strategy with a customer's SOC team and writing Python code to implement a complex integration or automation workflow. Key Responsibilities 1. XSIAM / XSOAR Administration • Configure integrations, content packs, roles, permissions, and automation components., • Design scalable and maintainable automation architectures aligned with customer requirements., • Perform platform health checks and troubleshoot deployment, integration, and automation issues., • Support platform upgrades, maintenance, and ongoing optimization., • Validate end-to-end data flow, API connectivity, authentication, and workflow execution. 1. Automation & Playbook Development • Design, develop, test, and maintain production-grade automation playbooks., • Automate SOC processes across:, • Alert triage, • Investigation, • IOC enrichment, • Threat intelligence, • Phishing response, • Containment, • Remediation, • ITSM ticketing, • Analyze manual SOC processes and transform them into scalable automated workflows., • Apply best practices for modularity, error handling, approvals, exception handling, auditability, and reusability., • Optimize playbooks for performance, maintainability, and operational effectiveness., • Manage and deploy content packs, automation assets, dashboards, and custom layouts. 1. Custom Integration & Automation Development • Develop custom integrations and automation using Python and, where applicable, JavaScript., • Build custom connectors when out-of-the-box integrations are unavailable., • Integrate XSIAM/XSOAR with third-party security and IT platforms., • Work with:, • REST APIs, • JSON, • XML, • OAuth, • API tokens, • Webhooks, • Troubleshoot API connectivity, authentication, data transformation, and integration issues., • Develop reusable automation components to support customer-specific security workflows. The emphasis on custom connectors, Python/JavaScript, REST APIs, OAuth, JSON, and webhooks is drawn from the EE-XSOAR Automation requirements. 1. Security Operations & Automation Strategy • Assess customer SOC processes and identify opportunities for automation., • Translate manual security operations processes into automated workflows., • Develop automation strategies aligned with customer security objectives., • Design workflows covering incident enrichment, investigation, response, and remediation., • Work with SOC teams to improve analyst efficiency and reduce repetitive manual activities., • Apply knowledge of incident response, threat intelligence, and security operations best practices., • Leverage frameworks such as MITRE ATT&CK where appropriate. 1. Security Ecosystem Integration Integrate Cortex XSIAM/XSOAR with enterprise security and IT platforms, including: • SIEM, • EDR/XDR, • IAM, • ITSM, • Email Security, • Threat Intelligence Platforms, • Vulnerability Management, • Cloud Security Platforms, • Network Security Platforms 1. Customer Consulting & Advisory • Conduct customer discovery and requirements-gathering workshops., • Understand existing SOC processes, challenges, and automation requirements., • Translate business and technical requirements into practical automation solutions., • Present solution designs, recommendations, implementation approaches, and trade-offs., • Serve as a technical advisor to customer SOC teams and security stakeholders., • Identify opportunities to improve security operations through automation and orchestration. 1. Demonstrations, Training & Knowledge Transfer • Demonstrate playbooks, integrations, dashboards, and automation workflows to customer stakeholders., • Conduct administrator and analyst training., • Deliver technical workshops and enablement sessions., • Develop knowledge-transfer materials to help customers manage and expand their automation environment., • Support transition of implemented solutions into customer operations. 1. Documentation • Create and maintain:, • High-Level Design (HLD) documents, • Low-Level Design (LLD) documents, • Architecture diagrams, • Integration documentation, • Playbook design documentation, • Runbooks, • Deployment procedures, • As-built documentation, • Operational procedures, • Maintain clear documentation of dependencies, configurations, workflows, and customer-specific requirements. Required Qualifications • 5 – 12 years of experience in cybersecurity, security operations, security automation, SOAR, or Professional Services., • Strong hands-on experience with Cortex XSOAR and/or Cortex XSIAM., • Proven experience designing and implementing SOC automation workflows., • Strong proficiency in Python., • Strong knowledge of REST APIs, JSON, OAuth, API tokens, and webhooks., • Experience developing custom integrations or connectors., • Strong understanding of:, • Security Operations, • Incident Response, • Threat Intelligence, • SOC workflows, • Security automation, • Experience integrating security platforms and enterprise IT systems., • Ability to create and interpret technical design documentation., • Strong troubleshooting and problem-solving skills., • Excellent written and verbal communication skills., • Prior customer-facing consulting or Professional Services experience. Preferred Qualifications • Hands-on experience with Cortex XSIAM., • Experience with Cortex XDR., • Experience with other SOAR platforms such as:, • Splunk SOAR / Phantom, • IBM Resilient, • Swimlane, • Tines, • Experience with enterprise SIEM platforms such as:, • Splunk, • QRadar, • ArcSight, • NetWitness, • Experience with ServiceNow and Jira., • Experience with cloud platforms such as AWS, Azure, or GCP., • Knowledge of MITRE ATT&CK., • Experience with threat intelligence platforms., • Experience developing custom security integrations., • Palo Alto Networks certifications such as:, • PCSAE, • PCDRA, • PCNSE, • Specialized Cortex XSOAR/XSIAM certifications, • CISSP, CISM, GIAC, or relevant cloud/security certifications. The broader XSOAR/SIEM JD supports including SIEM, detection engineering, threat hunting, cloud platforms, and security certifications as preferred areas rather than making them mandatory. Key Competencies • Cortex XSIAM/XSOAR expertise, • Security automation and orchestration, • Playbook design and development, • Python development, • API and integration development, • SOC process optimization, • Incident response, • Structured problem-solving, • Enterprise security architecture, • Customer consulting, • Technical documentation, • Technical presentations and knowledge transfer, • Ability to work independently in customer environments Professional Attributes • Strong analytical and problem-solving skills., • Customer-oriented and consultative approach., • Ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders., • Self-driven and capable of independently managing technical workstreams., • Strong attention to detail and documentation discipline., • Comfortable working in complex enterprise environments., • Ability to manage multiple priorities while maintaining delivery quality. Success Measures Success in this role will be measured by the ability to: • Successfully deploy and operationalize XSIAM/XSOAR automation solutions., • Deliver high-quality, production-ready playbooks and integrations., • Successfully integrate XSIAM/XSOAR with customer security and IT ecosystems., • Reduce manual SOC effort through effective automation., • Improve incident response efficiency and analyst productivity., • Deliver high-quality technical documentation and knowledge transfer., • Drive customer adoption and satisfaction., • Establish trusted relationships with customer security teams.

The Company: • A prominent Fortune 500 financial services firm with a nationwide network of independent financial advisors. This company offers an extensive selection of investment products and services to individuals, businesses, and institutions, with a strong emphasis on utilizing innovation and technology to cultivate client relationships. What You Will Be Doing: • Serving as the first-level technology support resource for financial advisors calling in with access, login, and everyday system navigation issues—guiding them calmly and clearly to resolution. This is a customer-service-forward role with a technical flavor: you'll troubleshoot common issues, ask smart questions to find root causes, and own each interaction end-to-end, escalating when appropriate. You'll handle a high volume of inbound calls (30–50/day) while keeping every advisor productive and supported. Role Logistics: • 12-month contract, with potential conversion based on business needs and performance, • Day 1 onsite, then fully remote thereafter, • Shift coverage between 8:00 AM–8:00 PM ET (volume-dependent scheduling), • Training: approximately 3–6 weeks (classroom, hands-on, and on-the-job), • Start date: October 13, 2026, • Pay rate: $22–$24/hr Qualifications: • Customer support, call center, or help desk experience strongly preferred (service-oriented backgrounds are most successful), • Strong customer service skills with a consistent advisor/client-first mindset, • Comfort troubleshooting basic technical issues (login/access, browser settings, navigation), • Ability to handle high inbound call volume while staying accurate and composed, • Clear, patient communication—able to walk non-technical users through step-by-step fixes, • Critical thinking and curiosity to ask probing questions and drive issues to resolution, • Preferred: experience supporting users in financial services or a regulated environment; Outlook setup and basic email troubleshooting; configuring mobile email on common apps/devices; structured escalation/ticketing environments; ability to learn proprietary systems quickly and apply training in real time Equal Opportunity Employer: • Associate Staffing is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law. We are committed to creating a diverse and inclusive work environment and welcome applicants from all backgrounds to apply for open positions with our company.

Senior Full-Stack Software Engineer Compensation: $170,000-$200,000+10% Bonus and full-time benefits/PTO Location: 100% Remote We are a market-leading, fast-growing event ticketing technology company. We use industry-leading technologies to solve complex challenges in a rapidly expanding global market — and we're looking for talented engineers who want to build things that matter. We're a people-first culture that values engineering excellence, continuous growth, and giving individuals the freedom and ownership to create their own success. If you're driven by hard problems, great teammates, and work that genuinely impacts customers, we'd love to hear from you. What You'll Bring Technical Skills • Comfortable working across multiple of the following: JavaScript, TypeScript, Node.js, Express, React, React Native, Expo, Vue, Vite, CSS, Redis, and Docker., • Solid experience with APIs, cloud infrastructure (AWS), SOA, SaaS architecture, messaging systems, stream processing, and SQL data stores., • Ability to read, evaluate, and reason about complex SQL — including query optimization and data structure analysis., • Familiarity with containerization and scaling of SaaS platform services., • Working knowledge of functional programming principles and software analysis techniques. Engineering Mindset • Experience building and launching new products from concept to market., • Comfortable using AI-assisted development tools (e.g., Copilot, Cursor, Claude Code) to accelerate workflows — including code review, technical planning, and implementation scaffolding — while maintaining full ownership and accountability over code quality and correctness., • Passionate about solving the right problems, in the right way, at the right time., • Equally comfortable giving and receiving feedback, and consistently demonstrates growth in their craft. What You'll Do • Translate business strategy and operating models into long-term technical product strategy using gap analysis and forward-looking architectural thinking., • Ensure technical capabilities — both product and platform — align with evolving business needs and goals., • Communicate goals, metrics, and value propositions clearly across the Engineering organization., • Drive design, development, and support of new and existing products in close collaboration with cross-functional stakeholders., • Mentor and support team members working through complex use cases and system design challenges, while leading technical change and transformation., • Deep-dive into applications and data stores to surface meaningful insights: profiling, tracing, operational intelligence, customer experience visualizations, and proactive trend analyses. Qualifications • 5–10 solid years in engineering, product, or technical delivery (depth matters more than the number) Education: • BS in Computer Science, IT, or related field

Job Description JOB DESCRIPTION Insight Global is currently hiring Customer Service Associates for an exciting event coming to Moorestown, New Jersey, starting on October 14th! Our client is a dynamic entertainment agency that specializes in producing and operating immersive attractions and events across North America. They are bringing an immersive Sistine Chapel Replica to the Moorestown Mall that will run from October 14th to January 24th, 2027, and need enthusiastic and reliable individuals to join their operations team for the launch and daily management of the exhibition. Key Responsibilities: Guest Services: -Greet and assist visitors with ticketing and general inquiries -Scan and sell tickets using POS systems -Provide information about the exhibition and ensure a welcoming environment Retail Operations: -Operate the gift shop, manage sales, and restock merchandise -Maintain cleanliness and organization of retail space Operational Duties: -Serve as a key holder: responsible for opening and closing procedures -Monitor inventory and communicate stock needs The hourly pay for this position is $18/hr. REQUIRED SKILLS AND EXPERIENCE -Prior customer service or retail experience preferred -Comfortable handling POS systems and basic inventory tasks

Philadelphia, PA As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. Customer Service: • You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them., • You are a brand ambassador, eager to share your passion for gorjana with others., • You curate memorable experiences for each guest, surprising and delighting them with our service standards., • You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers., • You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies., • You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us., • You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report. Styling: • You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times., • You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products., • You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs. Sales: • You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results., • Conversion underpinned by authenticity is key - we don't force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team, • You are self-motivated and seek to better your personal performance and that of your team on a daily basis., • You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills., • You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor. Collaboration: • You contribute to our people-first approach by being positive, helpful, and respectful to others., • You exhibit a team player mentality and enjoy working with team mates towards a common goal., • You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you., • You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success. Operations: • You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role., • You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment., • You take initiative restocking and completing tasks in downtime to support store and sales readiness., • You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience., • You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time., • You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer., • You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech., • You may be asked to open and close the store which would require responsibility for a store key and alarm code., • You may assist with the labeling or re-ticketing of items as needed. There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list. • You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio., • You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval., • You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly., • You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule., • You contact and utilize the appropriate business partners for resources and guidance as needed. Job Requirements: • Love for the gorjana brand, • Must be 18 years of age or older, • Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business, • Ability to lift or move at least 50 lbs, • Ability to bend, squat, twist, and reach, • Ability to stand and/or walk for at least 6 hours per shift, • Must be legally authorized to work in the country in which the store is located, • Ability to open or close the store At gorjana, you can expect: Perks: • On-site training, development, and mentorship, • Internal growth opportunities and pathways to leadership, • Generous employee discount and Monthly Product Allowance, • Amazing company culture, • Competitive Wages & Performance-based increases Benefits: • Medical, Vision, Dental and Life Insurance*, • Paid Time Off*, • 401K program, with employer match and matching program* Compensation: • Hourly wage between $18-$21, • Commission, based on personal sales *eligibility qualifiers may apply We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.

Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures. Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or dam

Role Description This full-time remote Junior System Administrator role at NEMA Construction s.r.o. focuses on supporting and maintaining the company’s IT infrastructure. The role involves monitoring system performance, assisting with server and workstation configuration, and applying updates and patches under the guidance of senior team members. The Junior System Administrator will respond to user requests, provide technical support, and help resolve system and network issues in a timely manner. The role also includes documenting procedures, maintaining asset and configuration records, and collaborating with colleagues to ensure stable and secure operations across the organization’s systems and networks. Qualifications • Ability to perform core System Administration tasks, including basic server and workstation setup, user account management, and routine maintenance., • Strong Troubleshooting and Technical Support skills to diagnose issues, assist end users, and resolve hardware and software problems., • Foundational knowledge of Network Administration, including understanding of TCP/IP, routers, switches, VPNs, and network security principles., • General Information Technology skills, such as familiarity with operating systems (Windows, Linux), office productivity tools, and endpoint security., • Good written and verbal communication skills to interact with non-technical users and document processes clearly., • Ability to work independently in a remote environment, manage priorities, and follow established procedures and security guidelines., • Relevant education or certification (e.g., degree in IT or Computer Science, CompTIA A+ / Network+ or similar) is beneficial., • Exposure to construction or project-based environments and experience with ticketing or IT service management tools is a plus.

Reporting to the Team Leader, US Operations, the Ticketing Specialist is responsible for applying consistently high levels of customer service to The Allstars Travel Group Corporate Clients; accurately managing all queues and email requests by following established processes and procedures.

Role Overview We are seeking a detail-oriented and technically capable IAM Analyst II to join our Corporate Identity and Access team, embedded within one of our high-growth technology clients. This role owns application integration work, handles escalated access tickets, and serves as a point of coordination between application owners, vendors, and the broader identity team on complex integrations. This position starts as part-time with a clear path to full-time as the engagement grows. It sits at the intersection of IT operations and identity engineering — a great fit for someone who thrives in both execution-focused and relationship-facing work. Key Responsibilities • Execute and manage SaaS application integrations, including direct coordination with application owners and external vendors on complex configurations, • Triage and resolve escalated access tickets from the IT Operations team, driving issues to resolution or escalating appropriately, • Support user lifecycle workflows, including provisioning and deprovisioning across a broad SaaS portfolio, • Maintain and improve documentation, runbooks, and process guides for integration and access workflows, • Assist with audit evidence collection and access review activities to support compliance requirements, • Partner with Security, IT, and People Operations teams to ensure access is governed consistently and at scale What We're Looking Fo rRequire • d2+ years of experience in IT operations, identity and access management, or a closely related fiel, • dHands-on experience with Okta or a comparable IAM platform (Azure AD / Entra ID, • )Experience with SaaS application integrations, including SCIM provisioning and SSO configuration, • sComfortable engaging directly with application owners and external vendors to troubleshoot and complete integration, • sFamiliarity with IT service management and ticketing systems (Jira, ServiceNow, or similar, • )Strong attention to detail with the ability to follow and continuously improve established processe, • sAbility to work independently in a remote capacity with minimal supervisio nNice to Hav • eBasic scripting or automation experience (Python, JavaScript, or similar, • )Exposure to identity governance and access review processe, • sExperience supporting audit evidence collection in a SOC 2 or similar compliance environmen t

Mid-Level Oracle Database Administrator-(REMOTE) ROLE We need an experienced Mid Level Oracle Database Administrator (DBA) at the U.S. Government Publishing Office (GPO). GPO is the federal agency that produces and distributes the official publications of the U.S. Government, and this contract supports the databases behind business systems across the agency. In this role, you will perform day to day Oracle database administration, troubleshooting, and configuration under the guidance of the Senior Oracle DBA. You will also support capacity planning and system health monitoring for Oracle database environments, manage and resolve assigned RFCs and ServiceNow tickets in accordance with operational SLAs, and troubleshoot database and application level integration issues tied to Oracle backends. This is a full time opportunity. We can offer a competitive salary, and a comprehensive benefits package. Apply today! RESPONSIBILITIES • Perform day-to-day Oracle database administration, troubleshooting, and configuration under the guidance of the Senior Oracle DBA, • Support proactive capacity planning and system health monitoring for Oracle database environments, • Manage and resolve assigned RFCs and ServiceNow tickets in accordance with operational SLAs, • Assist internal customers/users with building, configuring, and troubleshooting Oracle databases, • Troubleshoot database issues (Oracle, and cross-platform where applicable) and application-level integrations tied to Oracle backends, • Produce weekly support activity reports documenting work performed and outcomes, • Escalate complex or high-severity issues to the Senior Oracle DBA as needed, • Maintain documentation of system configurations, changes, and troubleshooting procedures Demonstrated ex BACKGROUND/REQUIRED EXPERIENCE • Minimum 4 years of hands-on experience as an Oracle Database Administrator in enterprise production environments, • Expertise across: Oracle, Oracle Grid, Oracle RMAN, and PL/SQL, • Working familiarity with SQL, SQL Server, SQL Clustering, PostgreSQL, MySQL, MariaDB, and MS Access (multi-platform environment; team-wide technology coverage is a proposal evaluation factor), • DBA II-level competency, demonstrated across the following areas:, • Provisioning & Config: Runs standard templates/runbooks, • Backup/Restore: Performs and validates backup restores, • Patching: Applies minor patches with guidance, • Performance Tuning: Basic query/index hygiene tuning, • HA/DR: Implements and tests failover scenarios, • Monitoring & Alerting: Acknowledges and escalates alerts appropriately, • Security & Compliance: Follows established security baselines, • Scripting & Automation: Writes robust automation/IaC scripts, • Incident Management: Executes established runbooks during incidents, • Experience with ITSM/ticketing platforms (e.g., ServiceNow) for request lifecycle management, • Familiarity with database monitoring/capacity planning tools (e.g., Idera, SolarWinds), • Experience troubleshooting application-level integrations with Oracle backends (e.g., SharePoint) DESIRED SKILL/EXPERIENCE • Relevant Oracle certifications (e.g., Oracle Certified Professional (OCP), Oracle Certified Associate (OCA), or equivalent), • Experience supporting federal government database environments or GSA Schedule-based task orders, • Familiarity with Oracle Cloud Infrastructure (OCI) or other cloud-hosted Oracle environments in addition to on-premises Oracle, • Working familiarity with MariaDB, MySQL, PostgreSQL, or MS Access (additional platforms named in the broader contract scope), • Exposure to SQL Server environments (a plus, given the mixed-platform nature of the team) LOCATION • Remote CLEARANCE • Must be a US Citizen CLIENT • Government Publishing Office (GPO) HOURS • 40 hours per week. 8 hours per day between core hours of 7:30am-6:00pm EST., • Periodic after-hours availability for scheduled patching, reboots, and maintenance EMPLOYMENT CLASSIFICATION • Employment Classification Eligibility – W2 RELOCATION • Not eligible for relocation benefits COMPENSATION • Salary range: $115,000 – $125,000, • Benefits: Benefits package includes options for health, dental, and vision insurance coverage; 401k contribution options. Full benefits brochure available for review.

AI Strategy & Executive Advisor – Ticketing & Events Contract: 2–3 months Location: Remote – must be based in Europe Engagement: Contract We’re looking for an experienced AI Executive / Strategy Leader to support a business within the ticketing and live events sector on a short-term strategic project. The role will work closely with senior leadership to identify where AI can create meaningful commercial and operational value, and help shape a practical strategy for adoption. The role • Work with senior leadership to assess current AI capabilities and opportunities, • Develop an AI strategy aligned to commercial and operational priorities, • Identify high-value AI use cases across ticketing, events, customer experience and internal operations, • Advise on emerging AI technologies and where the business should be investing, • Prioritise opportunities based on business value, feasibility and potential ROI, • Help define an AI roadmap and approach to implementation, • Bring relevant industry insight from ticketing, live events, entertainment or adjacent sectorsExperience needed, • Senior-level experience in AI strategy, AI transformation, AI leadership or executive advisory, • Strong understanding of applying AI commercially within large-scale businesses, • Deep industry knowledge of ticketing, live events, entertainment or a closely related sector, • Experience working directly with C-suite / executive stakeholders, • Experience developing AI strategies, roadmaps or transformation programmes, • Strong understanding of current AI/GenAI developments and their practical business applications, • Able to translate complex AI capabilities into clear commercial opportunities and recommendationsThis is not a hands-on engineering role. We’re looking for someone who can operate credibly at executive level, understands the ticketing/events ecosystem and can provide strategic direction around AI. Applicants must be currently based in Europe.

Ancillary Revenue Representative.Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Ticketmaster is the global leader in event ticketing with over 500 million tickets

Free People is looking for an Associate Buyer to work within our growing accessories category focused on movement accessories. The associate buyer is responsible for working with the buyer and creating an exciting and timely product assortment for the retail and direct businesses that meet or exceed the sales volume and profit for the department. • Supporting the daily operations within designated buying area and developing partnerships with the buyer on all necessary tasks, • Ownership of buying a product class within the buying area, • The ability to conceptually plan assortments that meet financial objectives, • Delegating and directing the daily activities of the assistants and provide direction to the team, • Prioritizing tasks and balancing the immediate and long term needs of the business, • Researching and executing development of product in the marketplace, • Personnel skills to work well with cross functional partners and team to achieve plans, • Working closely with planning to understand financial indicators to react and drive business, • Working with the buyer to learn to determine the overall mix of market and private label product for each buying area to ensure the final mix is ultimately customer oriented, • Working with buyer to place buys with conviction, • Learning from buying mistakes and applying those learnings to future buys, • Vocalizing opinions proactively in cross functional or larger merchant meetings, • Managing the flow of merchandise, • Entering, updating, managing, tracking, and organizing purchase orders to ensure timely delivery, • Communicating late deliveries to the buying team, • Setting up new vendors and send them routing guides and pre-ticketing information, • Prioritizing and reacting with a sense of urgency to the requests from both the merchant and cross functional teams, • Assisting the buying team to proof catalog copy, • Identifying photos on the web to be reshot to drive sales, • Minimum of 4-5 years of experience in retail buying or a similar capacity, • Ability to build and maintain productive partnerships and demonstrate strong listening, oral, and written communication skills, • Strong organization and prioritizing skills, • Flexible and adaptable to changing priorities, • Detail oriented, • Creative thinker, • Team player, • Proficient in Excel, Outlook, and Powerpoint URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Supervision of the Department Organize/Manage daily & nightly Box Office operations (Will Call, Guest List, Ticket Sales, Ticket Scanning, etc.) Assist and support box office staff in any of their job functions, as needed Ensure positive and creative team environment within the department Facilitate open communication with the Box Office Manager, staff and all other venue departments Exhibit proper inter-departmental communications and organization Ensure complete and satisfactory on-going staff training Assist manager with staff evaluations (training, 90-day, annual) Provide a positive team environment within the department Assist in ensuring appropriate staffing levels Help set staff development and performance goals & monitor progress Recruitment and hiring staff, ensure that hiring / disciplinary / termination standards follow all Clubs & Theaters guidelines Promote and provide superior customer service in all guest interactions Participate in all on-site venue meetings as needed Financial / Cash Handling Ensure that venue staff follows Clubs & Theaters cash handling policies & procedures Balance and reconciliation of all seller cash drawers Assist Manager on reconciliation & accounting of all ticket sales for each ticketed event and daily Box Office Sales. Assist Manager on housing, distributing and depositing venue cash on a weekly basis. Responsible for pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable. Assist Manager in scheduling all employee's payroll prior to deadlines Conduct band settlement on shows with split point deals, or when deemed necessary by talent department Complete and distribute accurate daily ticket counts for agents and artists Other Responsibilities Create, modify and maintain inventory for all ticketed events in a secure ticketing environment Follow standards and processes for ticket types, ancillary events and qualifiers Monitor and maintain functionality of all ticketing computers, software and hardware Secondary representative in all venue interactions with Ticketmaster Ensure an accurate and timely flow of event and general venue information both intra-departmentally, and to the general public Modify, maintain and update all customer database files Develop and maintain call center phone system, and keep current all phone menus and calendars of events Interact with artist, record label, management and band tour accountant. Provide reports as necessary. Work with Premium Seat Sales/VIP team on Upsells, inventory management and any other tasks as they arise Work with Operations/Guest Services on ADA tickets, relocation or troubleshooting needs as they arise. Position may require 3rd Party venue coverage offsite which will include night of show management, staffing and providing equipment needs. Ensure that venue is compliant with ADA ticket laws What This Person Will Bring Required: Experience in Box Office / Ticketing Management Flexible Schedule (days/nights, weekends, and holidays) Experience in Cash Handling Leadership, Management and Customer Service Tolerance of all cultures, music and art forms High School Diploma Preferred: Experience in a live environment operation Experience handling counterfeit cash Experience in Microsoft Applications (Outlook, PowerPoint, Word, Excel, etc.) Experience in Prioritizing, Time Management & Multitasking Experience in open communication & email etiquette Physical Demands/Working Environment: Working environment is fast-paced and often loud and stressful Benefits & Perks - Our motto is 'Taking Care of Our Own' through 6 pillars of benefits: Health: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs) Yourself: Paid time off policy including holidays, sick time and day off for your birthday, free concert tickets Wealth: 401(k) program with company match, Stock Program Reimbursement Family: New parent programs & support including caregiver leave and baby bonus, infertility support Career: Tuition reimbursement, student loan repayment internal growth and development programs & trainings Others: Volunteer time off, crowdfunding network Equal Employment Opportunity We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities. Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis. Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms. **Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee's salary history will not be used in compensation decisions.