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Job DescriptionCompany Description KIPP Miami is part of the KIPP (Knowledge is Power Program) national nonprofit network of college-preparatory, public charter schools educating elementary, middle and high school students. KIPP has a 25-year track record of preparing students for success in college and life. Founded in 2018, KIPP Miami operates two nonprofit charter schools in Greater Miami’s Urban Core community. Currently, KIPP Miami educates students in grades K-4 at KIPP Royalty Academy and 5-8 students at KIPP Courage Academy. To learn more, visit or visit us on instagram Opening with an inaugural ninth-grade class in school year 2026-2027 and growing to serve grades 9–12, KIPP Miami Tech will provide students with the academic foundation, professional skills, and real-world experiences necessary to excel in college or career pathways. KIPP Miami Tech will offer three specialized career academies: Business, Commercial & Digital Arts, and Technology. Students will be able to graduate not only with a high school diploma, but also with college credits, industry-recognized credentials, and hands-on experience that provide a head start on their futures. Job Description Applicants, please note that this role has a projected start date in July 2026 Here's what you'll be doing: The Director of School Operations is the school's leader of operations. The DSO manages and is responsible for all non-instructional systems and staff allocated to the school and is required to be on-site daily. People Management • Manage the school operations staff and all other school support team members on the operations team, • Implement and execute a performance management system for direct reports, • Conduct weekly individual meetings and team meetings, • Provide professional development Finance and Purchasing • Develop and manage the school’s budget, • Conducts monthly financial review meetings with each school leader, highlighting the budget to actual performance year to date and a forecast for the year, • Makes budget management recommendations to SL so that resources are allocated according to the school’s mission and vision, • Manages all aspects of day-to-day financial operations in compliance with fiscal policies & procedures, • Oversee purchasing for the school, • Executes compensation changes and stipend assignments, and requests, • Ensures strong attendance processes and systems are in place and intervenes as necessary to ensure that ADA goals are met, • Ensures that 100% of absent students receive a call daily, • Oversees the attendance intervention and truancy process to make sure that attendance concerns are addressed early and often, • Helps to coordinate with the student support team and school leadership to address chronic absenteeism, • Ensure the school meets annual enrollment targets by backwards planning from target enrollment numbers and dates, and maintains enrollment targets over the course of the year, • Plan events and outreach to families, • Establish partnerships with local businesses and organizations, • Ensures 100% enrollment on the first day of school and backfills to the school’s enrollment targets over the course of the year, • Ensures 100% completion of registration documents by the first day of school, • Implement systems and training for school-based staff to support recruitment and enrollment efforts, • Ensures that family engagement events are planned and effectively implemented, including but not limited to spring events, summer events, Welcome Meetings and Orientation/Back to School Nights, • Ensures schools are in partnership with the region, coordinating/planning/executing open houses and school tours, • Implements processes to prevent student attrition and manages accountability for family follow-ups to prevent a student from withdrawing, • Manage and monitor key metrics like enrollment numbers, conversion and persistence and problem-solve to adjust practices in response to data, • Oversee day-to-day operations of school-based technology projects by ensuring that school leaders, students and staff have access to the technology they need, • Manage tier 1 response to the technology ticketing system, • Plan any technology-related enhancements or additional purchases for the subsequent school year Event Planning • Serve as the logistics and events planning expert at the school., • Provides point of contact and support for wrap-around school services, including but not limited to vision, health screenings, dental and other community service providers, • Provides a point of contact and support of development and advocacy efforts, • Provides point of contact and support for other community partnership work, including but not limited to volunteer days, donations, etc., • Manage day-to-day processes and execution of after-school programs and clubs, and provide feedback to program leaders, • Ensure school-wide compliance with health and safety laws, • Ensure onboarding requirements for new staff members are completed, • Comply with any city and state education mandates, • Comply with all federal and state workplace regulations School Operations • Ensure the day-to-day school operating systems run smoothly and efficiently, including front office systems, transportation, routines, transitions, arrival and dismissal and collaborate with school leadership to ensure that these systems meet the vision of excellence, • Ensures that the school meets safety requirements, • Ensures that: every room has an exit plan and emergency binder with student class lists, the school has an exit route for drills, and the school has a reliable safety plan documented, • Makes staff aware of relevant emergency protocols and oversees that an appropriate number of staff members are trained in safety procedures (i.e. CPR) and that reports are filed for any accidents/incidentsQualifications Must Haves: • Proficient in Microsoft Office, specifically Excel, • Database management and reporting, • Strong written and oral communication skills, • Strong interpersonal skills, • Strong organization skills and meticulous attention to detail, • Superb customer service skills and love and support for families and children, • Demonstrated ability to work with a team on collaborative projects, • Ability to remain calm and solutions-oriented in high-stress situations., • Commitment to do whatever it takes to ensure our teachers and students have what they need to be successful, • Ability to proactively problem solve; anticipate challenges before they occur, • Ability to identify inefficiencies and generate creative solutions, • Ability to develop and manage multiple projects simultaneously and comfortably with ambiguity, • Ability to troubleshoot and manage high-stress situations with a calm and positive demeanor, • Pervious experience directly managing others, • Previous experience in a customer service-oriented role, • Previous experience in an educational or non-profit setting Additional Information Compensation & Benefits The salary range for this role is $90,000 - $150,000, commensurate with experience. KIPP Miami offers a full comprehensive benefits plan, including health care, competitive 403(B) plan, and a school laptop. Our organization is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, gender, age, religion, national origin, citizen status, marital status, physical or mental disability, military or veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Our organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship on the operation of the organization. No questions on this application are asked for any unlawful purpose. #LI-MIA

Job Description Who We Are: Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. The Flavor Profile A Show Ambassador thrives in high-energy, interactive environments and enjoys performing, engaging with diverse audiences, and creating magical guest experiences. You’ll create a one-of-a-kind guest experience through dynamic performances, meaningful interactions, and playful engagement, while also supporting retail sales, bar & cafe operations, special events and VIP experiences, all in alignment with our culture and values. You bring some customer service experience or transferable skills from roles in hospitality, retail, entertainment, or other experiential industries. You are willing to learn and grow in a unique industry with a creative and performative team. Your Day-to-Day: • Guest Engagement & Performance: Utilize scripted guides and spontaneous performances to bring exhibits to life and create memorable experiences., • Sales Across Key Business Areas: Utilize training and skills to support sales across MOIC’s retail shop, bar and/or cafe, as well as ticketing., • Ice Cream & Treat Delivery (Cross-Trained): Support the Service Team in delivering ice cream and other treats to guests in a quick and efficient manner., • Hospitality & Service: Provide real-time, positive guest support to ensure a positive and enjoyable experience throughout the experience and retail shop., • Event & VIP Setup: Assist with performances and experiences for special events and VIP guests, ensuring high standards of engagement and service., • Collaboration: Partner closely with both Service and Show Teams to create a memorable and cohesive guest experience., • Setup, Clean-Up & Maintenance: Maintain cleanliness and organization throughout the museum to create a welcoming atmosphere for guests., • Perform Other Duties: Take on additional tasks as assigned by leadership. Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class. Requirements Necessities: • 18 years or older, • Food Handler or ServeSafe certification, • Open availability, including weekends, • Standing and walking on your feet for long periods of time, up to 8 hours, • Team work and ability to effectively function in a high energy environment, • Bend/lift heavy objects of up to 40 pounds Nice to Haves: • Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment., • Entry level sales, inventory or retail management experience The Good Stuff: • Competitive pay and performance bonus, • Employee Assistance Program (EAP), • Employee of the month program, • Ability to grow within the company, • Break room snacks and unlimited ice cream, • Team outings, • Annual performance review and bonus opportunity, • Annual team celebration, Pinkball (“pink-tie” themed and you can bring a date!), • Free entry for self at any MOIC location, • 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets, • 50% off retail products, • Flex Day: A sweet bonus day off to pause, play, or rest — whatever fills your cone. Job Type: Full-time, Part-Time Pay: $18/hr

Job Description Who We Are Parenting isn’t picture-perfect. It’s messy, hilarious, exhausting, and life-changing — sometimes all before noon. That’s where we come in. Founded in 2014 by our CEO Chelsea Hirschhorn, Frida was built to make the raw reality of parenting a little easier to navigate (and a lot less overwhelming). It all started with one legendary snot-sucker — the NoseFrida — and has grown into a 200+ product lineup that supports families through every stage: from fertility and postpartum recovery to baby care and beyond. We don’t shy away from the stuff no one else wants to talk about — nipple pain, diaper blowouts, or the emotional rollercoaster that comes with keeping a tiny human alive. We call it like it is, solve the problems that actually matter, and build products that help parents feel seen, supported, and totally capable. You can now find Frida products in 50+ countries and thousands of stores across the U.S., from the biggest national retailers to your neighborhood grocery aisle. Under Hirschhorn’s leadership, Frida has become a category leader by challenging taboos, championing honesty, and supporting families at every stage of parenthood and beyond, earning acclaim on TIME's 100 Most Influential Companies, TIME Best Inventions, Fast Company Most Innovative Companies and Fast Company Brands That Matter. But the real win? Knowing we’re helping parents everywhere feel a little more human and a little less alone. How You Will Make an Impact Frida is seeking a technically capable and process-driven ERP Systems Administrator to support the governance, accuracy, and lifecycle of core ERP data across our enterprise systems—primarily NetSuite. This role ensures that critical business data (items, vendors, customers, employees) is properly managed, compliant with business standards, and accessible through defined workflows and permissions. As a key member of the Enterprise Applications & Analytics team, you will manage incoming ERP data tickets, support platform administration, maintain documentation, and help drive system consistency and efficiency across departments. Responsibilities to include: ERP Data Operations & Ticket Management • Monitor and triage incoming ERP data requests (e.g., new item setup, vendor or customer updates) using service desk tools., • Execute approved data changes directly in NetSuite, following established workflows, naming conventions, and validation rules., • Collaborate with Finance, Operations, and IT teams to clarify requests and ensure data accuracy., • Maintain ticket trackers and logs for visibility into progress, turnaround times, and escalation needs., • Enforce data standards, naming conventions, and validation checks within NetSuite and related platforms., • Support adherence to approval workflows and business process controls., • Create and maintain SOPs, FAQs, and documentation related to ERP data management and governance., • Help communicate policies for how ERP data is created, maintained, and accessed., • Develop working knowledge of NetSuite roles, permissions, workflows, and custom objects to support system functionality., • Assist with onboarding and training users on ERP processes, data entry, and approval workflows., • Gather feedback from users and propose continuous improvements to forms, validation rules, and approval flows., • Support user provisioning and access management for NetSuite and related systems, ensuring compliance with role-based access controls., • Maintain and update role and permission documentation., • Help monitor system usage to ensure adherence to internal policies and audit requirements., • Act as a backup system administrator during key platform changes, upgrades, or user lifecycle events. What You Will Need • 3+ years of experience in ERP administration, data operations, or enterprise system governance., • Hands-on experience with access controls, role management, and data validation in multi-platform environments., • Strong understanding of ERP data principles, standards, and workflows., • Proficiency with ticketing platforms (e.g., Jira, FreshService, Zendesk) and productivity tools (Excel, Google Sheets)., • Demonstrated experience creating SOPs, training materials, and supporting end users., • Experience with NetSuite, SAP S/4 Hana Cloud, Microsoft Dynamics 365, or similar enterprise tools., • Familiarity with scripting or automation tools (e.g., Python, PowerShell, SuiteScript) is a plus., • Clear communicator who can translate technical concepts into business context., • Bachelor’s degree in Information Systems, Computer Science, Business, or a related field., • Ability to work in a hybrid model and come into the office as needed. Who You Will Work With Frida values collaboration and community. As the ERP Systems Administrator, you will partner closely with IT, Operations, and Finance teams to ensure data and systems work seamlessly in support of Frida’s growth. Our Ways of Working Frida HQ is located in Miami, Florida and approved roles have the flexible option to work remotely both Mondays and Fridays with the benefit of connecting in person Tuesdays - Thursdays. Why You Will Love Working at Frida • Robust health benefits including:, • Comprehensive medical, vision, and dental plans, • Employer paid life insurance, • Supplemental insurance options including Accident Insurance, Short-Term Disability and Long-Term Disability, • FSA & HSA, • 401k matching up to 4% with immediate vesting., • Generous paid time off program including elective PTO days, federal holidays, sick/wellness days, and a birthday floater., • Flexible paid pregnancy and parental leave., • Weekly wellness programming designed to maximize personal time and minimize time spent investing in personal care outside of work hours. This includes a variety of programming such as in-office manicures & pedicures, blowouts, massages, and carwash services., • Dog friendly office - feel free to bring your best buddy with you to work!, • Learning & development opportunities for professional and personal growth, • Company-wide events & outings. Team engagement is at the center of our culture. This ranges from small department-specific teambuilding or informal outings to our annual Fam Jam family carnival that celebrates the people in your life who support you in bringing your best self to work each day. We also host an annual Day of Service to support our local Miami community, and provide a variety of volunteer opportunities throughout the year that support our mission to serve parents and children., • Exclusive employee product discounts. EEO Frida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected Veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Privacy Policy By applying for this position, you acknowledge and understand that your information will be used as described in Frida's Job Applicant Privacy Policy: Agency and Third-Party Submissions Please note this is a direct search led by Frida. Applications from agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Fraud Disclaimer Fridababy LLC will never request personal information (i.e. Social Security number, bank account, or payment of any kind) during the application or recruitment process. Fridababy LLC will only contact you through verified methods, not unofficial platforms such as WhatsApp, Telegram, or personal email accounts. All legitimate communication will come from an official @frida.com or @fridababy.com email address or through our verified recruiting partners. If you receive any suspicious outreach claiming to represent Fridababy LLC, please report it to or . Your safety and privacy is our priority.

Job DescriptionLaw Clerk IIEmployment Type: Full-Time, ExperiencedDepartment: Legal Services CGS is seeking an experienced Law Clerk to provide assistance in all phases of litigation for a large federal agency office. This is a high-profile office involved in many high priority cases where your work will be fulfilling, and will make an immediate impact in support of the mission of this federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:• Assist with all phases of litigation regarded opioid cases, and other high-profile cases litigated by this office. • Assist with trial prep, litigation tasks, and all other tasks as assigned by attorneys. • Reviews and analyzes documents, transcripts, files, and other materials to locate information & evidence relevant to investigative actions.• Uses electronic databases to perform litigation support tasks, including reviewing, organizing, indexing, tagging, and summarizing documents, files, and other materials.• Conducts database searches for documents and information. • Troubleshoot technical issues with review platforms and tools. • Apply redactions to documents of all types including audio files. • Draft review memos and other litigation documents as required by attorneys. • Communicate directly with case teams regarding ongoing litigation. • Draft, organize and manage litigation review materials. • Use task ticketing software to track litigation case support. Qualifications:- J.D. Degree- Active member of the Bar in any U.S. jurisdiction- Experience with civil litigation (preferred), especially if such experience involves complex federal cases and jury trials- U.S. Citizenship.- Requires Law degree, or currently attending an ABA-accredited law school, having completed at least two years of study or, an equivalent level of legal training or experience; or an equivalent level of education may be substituted. Additionally, must have at least two years of progressively more responsible experience on litigation support projects or task order related projects including proven capabilities and communication skills to successfully interact with clients and attorneys.- Requires sound working knowledge of federal and state court systems, legal research procedures, and legal research resources.- Requires excellent written and oral communication skills and thorough knowledge of legal research tools such as LEXIS and Westlaw.- Must have hands-on familiarity with a variety of computer applications, including word processing, databases (such as document review and file management systems), spreadsheets, and imaging.- Role also requires hands-on familiarity with ESI tools and knowledge of eDiscovery procedures and resources. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: more information about CGS please visit: or contact:Email: #CJ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description About Us Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. The Flavor Profile A Show Ambassador thrives in high-energy, interactive environments and enjoys performing, engaging with diverse audiences, and creating magical guest experiences. You’ll create a one-of-a-kind guest experience through dynamic performances, meaningful interactions, and playful engagement, while also supporting retail sales, bar & cafe operations, special events and VIP experiences, all in alignment with our culture and values. You bring some customer service experience or transferable skills from roles in hospitality, retail, entertainment, or other experiential industries. You are willing to learn and grow in a unique industry with a creative and performative team. *Seasonal employment is up to six months in duration. However, based on business needs, the season may end at any time within that period. Your Day-to-Day: • Guest Engagement & Performance: Utilize scripted guides and spontaneous performances to bring exhibits to life and create memorable experiences., • Sales Across Key Business Areas: Utilize training and skills to support sales across MOIC’s retail shop, bar and/or cafe, as well as ticketing., • Ice Cream & Treat Delivery (Cross-Trained): Support the Service Team in delivering ice cream and other treats to guests in a quick and efficient manner., • Hospitality & Service: Provide real-time, positive guest support to ensure a positive and enjoyable experience throughout the experience and retail shop., • Event & VIP Setup: Assist with performances and experiences for special events and VIP guests, ensuring high standards of engagement and service., • Collaboration: Partner closely with both Service and Show Teams to create a memorable and cohesive guest experience., • Setup, Clean-Up & Maintenance: Maintain cleanliness and organization throughout the museum to create a welcoming atmosphere for guests., • Perform Other Duties: Take on additional tasks as assigned by leadership. Pay: $18/hr Requirements Necessities • 18 years or older, • Food Handler or ServeSafe certification, • Open availability, including weekends, • Standing and walking on your feet for long periods of time, up to 8 hours, • Team work and ability to effectively function in a high energy environment, • Bend/lift heavy objects of up to 40 pounds Nice to Haves: • Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment., • Entry level sales, inventory or retail management experience The Good Stuff: • Competitive pay and performance bonus, • Employee Assistance Program (EAP), • Employee of the month program, • Ability to grow within the company, • Break room snacks and unlimited ice cream, • Team outings, • Annual performance review and bonus opportunity, • Annual team celebration, Pinkball (“pink-tie” themed and you can bring a date!), • Free entry for self at any MOIC location, • 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets, • 50% off retail products Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

Job Description We are looking for a dedicated Operations Fulfillment Associate to become the engine of our daily operations. In this dynamic, desk-based role, you will be the central point for managing orders from click to shipment and ensuring our inventory is always accurate. This is a fantastic entry-level opportunity to build a strong career foundation in operations, logistics, and technology. We enthusiastically encourage recent high school graduates to apply. What You'll Do: As an Operations Fulfillment Associate, you'll wear many hats and be crucial to our success. Your key responsibilities will include: * Master the Order Lifecycle:& Process customer orders with precision using our fulfillment software, generate shipping labels, and ensure timely dispatch. * Become an Inventory Expert:& Conduct regular physical inventory counts, manage stock levels, and maintain flawless digital records to prevent shortages and overages. * Drive Efficiency with Data:& Use MS Excel to track logistics, analyze fulfillment trends, and create clear, actionable reports for the team. * Handle Technical Tasks:& Perform essential technical duties such as device programming and system updates as part of the fulfillment process. * Deliver Exceptional Service:& Respond to customer inquiries through our support ticketing system with professionalism and a helpful attitude. * Uphold Quality Standards:& Meticulously oversee the packing and shipping process to guarantee every order is correct and meets our high-quality benchmarks before it leaves our door. What You'll Bring (Qualifications): Must-Haves: * A High School Diploma or equivalent. * Strong proficiency in& Microsoft Excel& (think formulas, pivot tables, and data sorting)—you're comfortable using data as a tool. * A natural curiosity for technology and the ability to quickly learn new software platforms. * An exceptional eye for detail and a passion for accuracy in everything you do. * Strong analytical and problem-solving skills—you see a challenge and find a solution. * Excellent organizational skills and the ability to manage multiple tasks efficiently. * Clear and professional written and verbal communication skills. * A proactive, reliable work ethic and a collaborative team spirit. Bonus Points (Nice-to-Haves): * Previous experience in logistics, inventory management, or operations. * Any exposure to a supervisory or team lead role. Why You'll Love Working Here: * Grow With Us:& We're a growing company, and we are committed to investing in our team. This role offers significant opportunities for professional development and advancement as we scale. * Gain Hands-On Expertise:& You won’t just watch—you’ll do. Build valuable, real-world experience in supply chain management, customer operations, and technical processes. * Join a Supportive Team: Become part of a collaborative environment where your ideas are heard, your contributions are valued, and your hard work is recognized. &

Job Description The Betsy, located on South Beach’s iconic Ocean Drive, is considered one of the country's premier independent boutique hotels. Family owned and operated, it is steps from the beach and in the heart of the most exciting neighborhood in America. Its ownership family works actively with all the members of the extended Betsy team to curate every aspect of the hotel and guest experience, and The Betsy’s CEOs (Canine Executive Officers), golden retrievers Betsy and Rosa, welcome every guest. Beyond its 130 elegant guest rooms and suites, the property boasts multiple restaurants by acclaimed Chef Laurent Tourondel as well as a spectacular array of common spaces: the Piano Bar with exceptional live jazz nine times a week, roof decks and terraces with panoramic ocean and skyline views (including a rooftop pool and bar suspended in mid-air), a coffee bar and gallery space home to just some of the hotel’s permanent and rotating art exhibitions, a library open 24/7, and a beach-facing front terrace with the best outdoor dining setup in greater Miami. The Betsy’s Writers’ Room, just one example of the ownership family's commitment to the arts, has hosted over 1,000 writers-in-residence. Above all, The Betsy is a haven for discerning travelers seeking luxury of experience and transcendent service. We’re looking for the best and brightest in every field related to who we are and what we do. If you have a passion for any element of The Betsy’s DNA — whether commitment to excellent service, great food, creative arts, music, or simply an appreciation of The Betsy’s unique brand of understated, experiential luxury hospitality — we want to hear from you. Job Summary: Guest Services Bell Attendant are primarily responsible for greeting and welcoming all guests to the hotel and relieving guests of their luggage upon arrival at The Betsy. Bell Attendant ensure that the highest standards of hospitality and welcome are demonstrated at all times, and that all guest requests are dealt with in a prompt and courteous manner. Responsibilities and Duties Include but Not Limited to the Following: • Checks the daily arrival list for Betsy VIP's or guests with special needs., • Is present at the Front Door of The Betsy or in the lobby area ready to assist guests, colleagues and visitors when requested., • Responds to guest requests and inquiries providing a knowledgeable, efficient and helpful service., • Ensures collection and delivery of guest luggage and equipment in an efficient and timely manner., • Escorts guests to room, placing luggage in a room assigned by the front desk staff., • Inspects guest rooms for order and adequate supplies and informs guests of room amenities., • Ensures that guests verify that all of their luggage is accounted for., • Assists guests with luggage to the front desk. Tags baggage and returns the identification slips to guests. Ensures safe storage and collects ticketing of guest coats and personal items., • Ensures the efficient delivery and collection of group luggage., • Delivers faxes, messages, packages and flowers to guest rooms, meeting rooms, and offices as needed., • Provides items on loan to guests and collects the items back from guests before departure., • Assists guests with long-term luggage storage requests and updates and records of such transactions for proper tracking., • Continuously updates the luggage movement registry., • Assists with answering the telephone and taking messages, transferring calls or dealing with inquiries., • High school graduate or equivalent., • Must speak, read, write, and understand the primary language used in the workplace., • Must be able to speak and understand the primary language used by the guests who visit the hotel., • Ability to use a guest service management system and related devices., • Ability to follow instruction., • Detail-oriented., • Professional attitude is required., • Ability to work independently., • Excellent time management skills., • Works well with others., • Good communication skills are an asset.

Job Description Ready to join the coolest crew in town? Dancing Supplies Depot is on the hunt for an administrator. Are you ready to join our team? Our new office manager should have the following skills and experience. Management and leadership skills Strong communication skills Retail sales Experience Quick Books and Computer Skills Pointe of Sales System Inventory management: receiving and transferring of inventory. Ticketing, restoking, labeling and manual counts need to be performed. Strong customer service skills. Must be able to resolve situations that may arise with customers, vendors etc. Bilingual is a PLUS Dance Knowledge is a PLUS Company DescriptionA wonderful work environment full of happiness, glitter and bows with room to grow.A wonderful work environment full of happiness, glitter and bows with room to grow.

Job Description JANUS et Cie has an opening for a Sales Support Specialist, Marine. The ideal candidate is responsible, professional and has worked in a sales-driven environment. The ideal candidate will also develop and refine pre-sales product solutions, in conjunction with our sales team(s). They will also create sales quotation documentation necessary to enter “clean” orders, based on input from JANUS et Cie sales professionals and our clients. This position is remote. The hourly range is $22-$28 DOE JOB REQUIREMENTS • Accuracy and attention to detail is an absolute must., • Ability to manage high volume of inbound queries via phone, email, tickets, and live chat., • Prior experience with at least one of the following:, • Any live chat software (Zendesk preferred), • Any ticketing software (Zendesk preferred), • Excellent written and verbal communication skills, • Sense of urgency and strong client service skills, • Typing/data entry proficiency ( 55 words a minute min.), • Excellent troubleshooting and/or researching skills; ability to solve practical problems., • Strong computer proficiency and navigational skills. Ability to transition smoothly between systems while speaking with clients., • Ability to multi-task QUALIFICATIONS: • 3-5 years of experience in a client facing/customer service position, • A proactive approach when dealing with customer issues REFLECTS OUR BRAND VALUES: • We listen to our Customers, • We rely on our Members, • We honor Integrity, • We embrace Continuous Learning, • We lead with Design, • We create Value, • We make the World Better

Job Description Job Summary: The Customer Service Manager is responsible for providing exceptional customer service to residents, addressing their concerns, and ensuring a positive living experience within the condominium community. This role involves managing day-to-day customer interactions, resolving issues, and maintaining a high level of satisfaction among residents. Key Responsibilities: • Provide outstanding customer service to residents, addressing inquiries, complaints, and requests in a timely and professional manner., • Manage and respond to resident communications via phone, email, and in-person meetings., • Coordinate with maintenance staff to ensure that all maintenance and repair issues are properly ticketed and resolved in a timely fashion., • Develop and implement customer service policies and procedures to enhance resident satisfaction., • Conduct regular follow-ups with residents to ensure their concerns have been adequately addressed., • Assist in organizing community events and activities to foster a sense of community and engagement among residents., • Use ticketing system and other methods to maintain accurate records of resident interactions, complaints, and resolutions., • Assist with training of customer facing staff to ensure that they adhere to company standards and policies., • Collaborate with Building Manager and Operations Manager to ensure seamless operations and resident satisfaction., • Bachelor's degree in Business Administration, Customer Service, or a related field (preferred)., • Minimum of 3-5 years of experience in customer service, property management, or a related field., • Strong communication and interpersonal skills., • Native English speaker/writer, • Fluent spoken and written Spanish, • Other languages a plus, • Excellent problem-solving and conflict resolution abilities., • Proficiency in Microsoft Office Suite and property management software. BuildingLink experience a plus., • Ability to work independently and as part of a team., • Competitive salary, • Health insurance, • Paid time off, • Opportunities for professional development and growth

Job Description Customer Service Manager – eCommerce & Durable Goods About SWCORP: SWCORP, a recognized leader in luxury bath and home fixtures, specializes in high-quality products under esteemed brands such as ANZZI, Atlantis Whirlpools, and Meditub. Our products are crafted for comfort and style, available both online and through major retailers. With a commitment to exceptional design and performance, we empower customers to elevate their homes. Position Overview: We’re seeking an experienced and sales-driven Customer Service Manager to lead our support team in delivering outstanding service to eCommerce customers. This role is critical in managing high-volume customer interactions through Zendesk and other ticketing systems, helping to maintain our reputation for quality while driving customer engagement and sales growth. Key Responsibilities: • Customer Service Leadership: Oversee a team dedicated to providing professional, prompt responses for customers purchasing durable goods, including bathtubs and luxury fixtures., • Sales Growth Support: Implement strategies that foster customer satisfaction, upselling, and cross-selling, driving repeat business and sales growth., • Zendesk & Ticketing Management: Optimize Zendesk workflows, ensuring efficient ticket resolution and compliance with SLAs., • KPI and Metrics Tracking: Monitor key performance indicators (response times, resolution rates, satisfaction scores) to continually enhance service quality and support sales goals., • Issue Resolution: Address escalated concerns, particularly around product features, warranties, and other inquiries related to durable goods, reinforcing customer loyalty., • Team Development: Mentor and develop team members to create a collaborative, sales-oriented, and customer-focused environment., • Cross-Department Collaboration: Partner with Sales, Product Development, and Marketing to share insights and align strategies for shared success. CRM Development & Management: Lead the development and implementation of a centralized Customer Relationship Management (CRM) system to unify communication, ticketing, warranty tracking, and order follow-up. Ensure the CRM integrates seamlessly with existing tools (e.g., Zendesk, Shopify, Acumatica) to support scalable, data-driven service operations. Regularly audit the CRM for accuracy, reporting, segmentation, and customer lifecycle management. Qualifications: • Education: Bachelor’s degree in Business, Marketing, or related field preferred., • Experience:, • 5+ years in customer service, with a minimum of 2 years in a management role within eCommerce and durable goods., • Proven track record of using customer service as a channel for sales growth., • Expertise in Zendesk or similar platforms, with experience in workflow optimization and ticketing., • Background in durable goods customer support, with knowledge of complex product features and warranty resolution., • Skills:, • Exceptional communication skills and a customer-focused, sales-driven approach., • Analytical skills for performance tracking and metric improvement., • Competitive Compensation: Salary with quarterly bonuses based on performance and sales growth., • Comprehensive Health Benefits: Medical, dental, and vision coverage., • Paid Time Off: Generous PTO and company-recognized holidays.

Job Description Overview Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters. A day in the life: The Client Solutions Center Representative plays a vital role in our 24/7 Client Solutions Center by managing work order administration and handling inbound calls during the 1st shift. This in-office position is based at our headquarters in Miami, FL, and requires excellent communication skills, strong attention to detail, and the ability to work independently in a fast-paced environment. The representative will service our clients during typical business hours, working Monday through Friday from 10:00 am to 6:00 pm EST. Responsibilities Call Management: • Answer, direct, and relay inbound calls, messages, and email messages promptly and professionally., • Monitor, create, and dispatch work tickets across multiple software platforms and applications., • Accurately enter and update work order information and inspection data in real-time., • Ensure timely follow-up and closure of work tickets while maintaining detailed records., • Collaborate closely with Operations teams to resolve service concerns and support service excellence., • Contribute to the achievement of Key Performance Indicators (KPIs) through proactive communication, issue resolution, and process alignment., • Provide essential administrative support, including generating and distributing status reports to track work order progress., • Support billing and invoice verification processes to ensure accuracy and timely processing., • Be available for on-demand shift coverage as needed during the week., • Adapt to changing priorities and contribute to a collaborative team environment. Qualifications Communication Skills: • Excellent phone etiquette and professional verbal and written communication skills., • Proficient in Microsoft Excel and other Microsoft Office applications., • Exceptional attention to detail with the ability to manage multiple tasks simultaneously., • The ability to work independently with minimal supervision while maintaining productivity and quality standards., • Experience in a customer service or call center environment., • Familiarity with work order management systems or service dispatch platforms., • (3+) years of relevant experience, • This is an in-office position based at our headquarters in Miami, FL., • Must thrive in a dynamic, fast-paced environment while maintaining accuracy and efficiency.

Job DescriptionCompany Description EBG is an e-commerce solutions provider specializing in travel and entertainment, and also offering retail products and services, voluntary benefits and insurance. EBG powers a robust portfolio of technology solutions and operates a network of employer and membership-based platforms reaching a captive audience, providing leading brands with incremental distribution opportunities. EBG's expanded network reaches over 100 million users from participating companies and closed loop affinity and membership groups. EBG owns and operates one of the largest and most comprehensive employee savings programs in the country — serving over 40,000 corporate clients through its proprietary platforms TicketsatWork, Plum Benefits, Working Advantage and Beneplace. EBG is a b2b2c company headquartered in Miami (Aventura), with offices in New York, Orlando, and Austin. We offer a hybrid work environment with a balance of collaboration and flexibility. Job Description In this role you will embark on a large-scale, multi-year modernization initiative to transform a legacy monolithic PHP application into a modern, microservice-oriented architecture hosted on AWS. Your role as a Web Developer will bring deep experience in API-driven development, AWS cloud infrastructure, and modern DevOps practices to help drive this transformation. You’ll play a key role in decoupling business domains, architecting, implementing, and maintaining new microservices using Symfony/Doctrine or similar frameworks. Your focus will be on delivering high-quality, secure, and scalable API integrations. Ideally, you bring hands-on experience across the full development lifecycle — from design and implementation to CI/CD and infrastructure-as-code — all within an Agile Scrum environment. This role is primarily WFH / Remote for Florida and Texas candidates but requires flexibility to attend any in office team meetings as needed. You must reside in FL or TX to be hired for this position. Key Responsibilities • Have strong presence in the decoupling of the existing PHP monolith into domain-driven microservices and APIs., • Design, develop, and maintain back-end services using Symfony (or equivalent MVC frameworks) and Doctrine ORM., • Architect and implement RESTful APIs and ensure consistent documentation, testing, and versioning practices., • Build and consume third-party APIs, ensuring performance, scalability, and security best practices., • Collaborate closely with DevOps and Infrastructure teams to design cloud-native solutions using AWS services (e.g., Lambda, ECS, EKS, S3, API Gateway)., • Containerize applications using Docker and manage orchestration via Kubernetes/ECS., • Implement and maintain CI/CD pipelines to support rapid, reliable deployments., • Leverage infrastructure-as-code (IaC) tools to ensure reproducible and maintainable environments., • Contribute to architectural design discussions, code reviews, and cross-functional planning., • Work within an Agile Scrum framework, participating in sprint grooming, planning, demo, and retrospectives., • Collaborate with Product, QA, and Analytics teams to ensure feature alignment and data integrity.Qualifications, • 3+ years of professional experience in back-end development with PHP (Symfony preferred)., • Strong understanding of microservice architecture and API-first design principles., • Proven experience deploying and managing applications on AWS (ECS, EKS, Lambda, API Gateway, RDS, CloudWatch, etc.)., • Proficiency with Docker and Kubernetes (EKS or equivalent) for containerized deployments., • Hands-on experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, GitLab CI, or AWS CodePipeline)., • Experience using Infrastructure-as-Code tools such as Terraform or AWS CloudFormation., • Strong understanding of third-party API integration patterns, rate limiting, and error handling best practices., • Experience working within an Agile/Scrum environment., • Solid understanding of software design patterns, version control (Git), and code quality best practices., • Excellent problem-solving, communication, and collaboration skills. What Sets You Apart: • AWS Certification (Developer Associate or Solutions Architect)., • Experience with Doctrine ORM, Symfony 6, or similar frameworks., • Knowledge of serverless architecture patterns using AWS Lambda and API Gateway., • Familiarity with event-driven architecture, message queues (e.g., SNS/SQS, Kafka), or data streaming., • Background in travel, hospitality, or entertainment industries, especially with booking, ticketing, or reservation systems., • Exposure to observability tools with focus on New Relic (other examples include CloudWatch, Datadog, or ELK stack)., • Understanding of security best practices for cloud-based microservices (IAM, least privilege, encryption)., • Experience mentoring developers or leading small Agile teams. Additional Information EBG offers outstanding employee benefits including: • Medical, Dental & Vision, • 401k Match, • Short Term Disability, Long Term Disability (Company Paid), • Company Paid Basic Life and AD&D, • Additional Voluntary Benefits, • Flexible Work Arrangements, • 3 Weeks of PTO + 5 Personal Days, • Paid Holiday Break from Christmas to New Year, • Paid Holidays, • Fitness Reimbursement Program, • Annual Day of Giving

Job DescriptionJob Overview: We are seeking a versatile Field Service Engineer in a hybrid role. One who can seamlessly balance onsite client support with remote service desk responsibilities. This role is ideal for someone who thrives in client-facing environments, enjoys solving both technical and networking challenges, and is comfortable traveling between client sites in Florida (primarily Pompano Beach and Miami, with the possibility of additional locations) The successful candidate will support Cortavos managed services clients with a mix of onsite installations, networking tasks, deskside troubleshooting, and remote service desk coverage plus other technical issues that may arise. Youll take on tasks ranging from running network cables and installing access points to resolving end user tickets and contributing to our knowledge base. This position demands adaptability, technical proficiency, and strong communication skills. This hybrid field role requires: • Onsite support at multiple Florida client locations as required by customer needs (primarily Pompano Beach and Miami)., • Travel readiness with flexibility for short notice assignments. This role has dual reporting to the Service Delivery Manager and the Service Delivery Team Lead. Responsibilities: • Onsite & Field Support, • Deliver hands-on support at client locations, serving as Cortavos technical representative., • Handle simple networking tasks, including: running network cables, installing access points, basic switch/router/firewall connectivity checks., • Assist with onsite troubleshooting of desktops, laptops, printers, and peripheral devices., • Support device imaging, deployment, and onboarding/offboarding of users., • Maintain clean and professional workspace setups, including cable management and workstation presentation., • Travel between client sites in FL (Pompano Beach, Miami, and others as needed). Helpdesk: • Offer a blend of on-site and remote support, including but not limited to configuring Outlook and OneDrive, printer configurations, internet issues, networking questions, access via Remote Desktop, and other Level 1-2 support issues., • Engage with initial calls and/or emails, create the initial ticket, and escalate as necessary to other departments with warm handoffs., • Ticket maintenance, you will typically spend a portion of the workday reviewing existing tickets and looking for cases that should be closed, following up with users where appropriate, and setting reminders for future action., • Follow up with and ensure that tickets are being completed in a timely manner, work with escalation team members to ensure tickets are being completed. Knowledgebase and CRM Management:, • Maintain and write accurate knowledge base articles as you come across knowledge and information while working cases. Knowledge is the base of Managed Services., • Maintain client information records, including gathering information about that client and making sure that information is up to date in applicable systems (Autotask, Salesforce, monday.com) Hardware and Software Provisioning: • Install and configure computer hardware, software, and peripherals according to organizational standards as provided in company documentation., • Maintain accurate records of computer hardware inventory., • Install, update and make sure required software is available., • Create and update documentation for provisioning processes, troubleshooting guides, and best practices. Professional Development: • Train with the Engineering department as well as Service Desk Analyst peers to improve skills and knowledge. Work with them on more complex issues as time allows., • Associate or Bachelors degree in progress, • 3 years IT service desk experience, • 3 years of customer service experience over the phone and email, • 1 year of Managed Service Provider experience, • Experience with service desk ticketing systems (Autotask), • Proficiency of Microsoft 365 Admin, • Proficiency of Windows 10/11, • Proficiency in Microsoft Office Suite and Microsoft Teams, • General knowledge of network devices (switches, firewalls, etc), • General knowledge of macOS, including setup, support, and application troubleshooting., • Strong written and verbal communication skills; empathetic customer service approach, • Excellent organizational, time management, and multitasking capabilities, • Ability to work after hours on-call rotation, • Valid U.S. drivers license with clean driving record., • Ability to travel regularly within Florida and on short notice, including overnight trips., • Bachelor's degree, • Microsoft Certifications, particularly any prerequisite for Microsoft 365 Certified: Enterprise Administrator Expert and Exam MS-102: Endpoint Administrator., • Familiarity with IT hardware, software, and managed services technology., • Proficiency in Google Suite, particularly Gmail and Google Docs., • Working knowledge of Microsoft Intune., • 60% - Onsite Service Desk Support (~24 hours/week), • 20% - Remote Service Desk Support (~8 hours/week), • 15% - Knowledge Base Documentation (~6 hours/week), • Competitive salary, as well as employer, contributed health benefits, • Unlimited paid time off, • Onsite work as needed, • Remote work, • Access to a Company cell phone plan, • A seat on an energetic team that collaborates and pushes each other to be better, • A fast-paced but cooperative environment with endless potential for growth, • Celebration events for team and Company successes throughout the year Company mission: To work relentlessly with IT professionals to make their jobs easier; provide sound advice to meet technical and budgetary requirements; give peace of mind regarding infrastructure and cloud investments; and offer an exceptional customer experience from start to finish. Flexible work from home options available.

Job Description *This is an onsite role based out of our offices in Doral, FL. This is not a remote or hybrid opportunity. COMPANY OVERVIEW An entertainment, marketing & media company, Loud And Live performs at the intersection of music, sports, lifestyle and content development. Headquartered in Miami, FL, Loud And Live’s success is driven by the company’s passion to create engaging and technology-embedded experiences for global audiences. Doral Amphitheater and Tropical Park Event Complex are premier event destinations known for hosting concerts, cultural gatherings, private celebrations, and community events. We are seeking an energetic and driven Event & Sales Manager to oversee all aspects of event management at our venues while driving sales opportunities and building strong client relationships. POSITION SUMMARY The Event/Sales Manager will be responsible for managing and executing all events hosted at Doral Amphitheater and Tropical Park Event Complex. This role combines event operations with sales responsibilities, including securing new business, cultivating client relationships, and ensuring the smooth execution of events. The ideal candidate is highly organized, client-focused, and motivated to grow venue usage through proactive outreach and exceptional service. ESSENTIAL AREAS OF RESPONSIBILITY Event Management • Oversee planning, coordination, and execution of all events at the venues., • Serve as the primary point of contact for clients during pre-event planning and on-site execution., • Collaborate with internal teams, vendors, and partners to ensure seamless event operations., • Manage event logistics, including scheduling, staffing, setup, and breakdown., • Monitor event budgets, timelines, and compliance with venue policies., • Serve as the primary point of contact for all booked clients from contract to post-event follow-up., • Coordinate with internal teams and vendors (production, marketing, ticketing, F&B, security, operations) to deliver seamless events., • Ensure compliance with all contracts, insurance requirements, and venue regulations. Calendar & Venue Scheduling • Manage and maintain the booking calendars for both venues, ensuring accurate tracking of holds, confirmed events, and availability., • Coordinate with internal teams to minimize scheduling conflicts and optimize venue utilization., • Provide timely updates to leadership on calendar status, availability, and tentative bookings., • Communicate date availability to promoters, clients, and internal stakeholders in a professional, client-friendly manner. Sales & Business Development • Proactively identify and pursue new event opportunities for the venues., • Develop and execute a sales strategy to attract new promoters, corporate clients, community organizations, and private event businesses., • Conduct venue tours and present event packages to prospective clients., • Negotiate contracts, pricing, and terms in line with company guidelines., • Track sales pipeline, generate revenue reports, and meet/exceed monthly and annual booking targets., • Prepare event budgets, estimates, and settlement reports in collaboration with finance and operations. Client Service • Provide exceptional customer service before, during, and after events., • Handle client inquiries and resolve issues in a timely and professional manner., • Gather post-event feedback to improve services and client satisfaction continuously. POSITION REQUIREMENTS • Bachelor’s degree in Event Management, Hospitality, Marketing, Business, or related field preferred., • 3+ years of experience in event management, sales, or venue operations (entertainment or hospitality industry preferred)., • Strong knowledge of event logistics, planning, and execution., • Proven track record of achieving sales goals and building client relationships., • MUST be bilingual- English/Spanish. Will be working closely with latin promoters, clients, artists, etc and will be required to conduct business in Spanish if needed.

Job Description Scheck Hillel Community School, a large Orthodox Jewish community school located in sunny North Miami Beach, Florida is currently accepting resumes for an experienced full time Information Technology Service Tech Lead. Scheck Hillel is a nationally recognized college preparatory and Jewish community school located in North Miami Beach, Florida. Our well-rounded, rigorous, dual curriculum program serves over 1,300 students in PKT through 12th grade. As a Blue Ribbon School of Excellence, we attract and retain a diverse faculty who demonstrate professional excellence with an unwavering commitment to delivering an education of unsurpassed quality, As a community school, we understand that our school isn't just about education, it's about the whole child. The Service Tech Lead Level 3 supports students, faculty, and staff across a PK–12 learning environment. This role is responsible for advanced technical troubleshooting, systems administration, infrastructure support, escalation management and team mentoring. The engineer will work closely with the IT Director to maintain a stable, secure, and user-friendly technology landscape. Must be agile and able to work in a fast-paced environment. Key Responsibilities • Provide Level 3 technical support for Windows, macOS, ChromeOS, iOS, and Android devices., • Lead the full help desk workflow and incident lifecycle. Troubleshoot and resolve issues related to:, • Google Workspace for Education and Microsoft O365., • Network connectivity (wired and wireless), • Managed Print services, projectors, VoIP phones, A/V equipment, Smartboards and classroom technology., • User accounts, permissions, and group policies administration., • Server and virtualization environments (VMware, Hyper-V, WIN2019 – 2025 server), • Manage and monitor ticketing queues; ensure timely resolution and escalation., • Install, configure, and maintain endpoint devices, applications, and system updates., • Assist with administration of:, • Active Directory and identity management, • DNS, DHCP, VLANs, and firewall rules, • Backup systems and disaster recovery operations, • Security tools such as RMM/EDR, MDM, and content filtering, • Support school technology initiatives, assessments, and classroom technology integrations., • Maintain documentation for procedures, inventory, and configuration standards., • Serve as the primary escalation point and provide technical guidance and mentoring to L1 and L2 staff and serve as an escalation point., • Lead the training and upskilling of Level 1 technicians and staff, • Lead root cause analysis and implement long-term preventive solutions, • Drive continuous systems and process improvement, • Run weekly ticket reviews, analyze trends, and prevent recurring issues, • Proactively monitor systems to identify and resolve issues before impact, • Five plus years of professional IT client service support or systems administration experience., • Strong knowledge of:, • Windows Server (2019/2022/2025), • Active Directory, Group Policy, and authentication protocols, • Networking fundamentals (TCP/IP, DNS, DHCP, VLANs, Wi-Fi), • Google Workspace Admin Console, Microsoft 365 Admin Center, Microsoft Entra., • Virtualization platforms (VMware / Hyper-V), • Experience supporting mixed device environments (Windows, Mac, Chromebooks)., • Familiarity with RMM/MDM systems such as Datto, Mosyle, or similar., • Understanding of basic security frameworks, EDR, MDR., • Ability to support classroom A/V systems and instructional technology., • Experience with supporting / setting up events and meeting technology, video, Live streaming, audio., • Excellent communication and customer service skills, especially in an educational setting., • Ability to work independently and handle multiple priorities., • Strong project management capabilities, • Ability to support A/V, microphones, live streams, and hybrid events, • Ability to manage backup systems and continuity during failures, • Availability for occasional after-hours and weekend school events, • Experience with asset lifecycle management, • Key Characteristics:, • Highly proactive and self-driven, • Solution-oriented with a focus on permanent fixes, • Operationally excellent and detail-oriented, • Strong communicator, • Calm, positive, and effective under pressure, • Experience in a PK–12 school or higher education environment., • Knowledge of Chrome Workspace, Microsoft and education-specific platforms., • Experience with firewall platforms (Fortinet, UniFi, etc.)., • Experience with RMM (Kaseya, Datto, etc.)., • Experience with scripting/automation (PowerShell, Bash)., • In-person role, on site, no hybrid accommodations, supporting classroom, office, and campus wide technology., • Ability to work after-hours including weekends in support of school events, maintenance windows, upgrades, and emergencies., • Ability to lift/move equipment (up to ~40 lbs) We offer a comprehensive compensation package that includes competitive salary, benefits, professional development, opportunity for growth and more. For further consideration, email resumes or visit our website at for more information about Scheck Hillel. Scheck Hillel is an equal opportunity employer. Powered by JazzHR 4FJse9Bp7I

Job Description This is full-time Monday to Friday 9am to 6pm, with additional hours/times as needed in Aventura, FL. No hybrid or remote. About the Company Here at Grant Cardone Enterprises, it's our mission to positively transform companies by providing leaders and salespeople with the very best business and sales training so they can become masters of their crafts, build unified cultures, and drive revenue and profit so they can help build a better future. We help small sized to Fortune 500 companies reach new revenue targets by finding overlooked opportunities and customizing the business process to be more effective. Our vision is to reach every individual across the world, and give them the right tools to help them 10X their life. About the Role We are seeking a Customer Support Specialist for Events to join our team. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. You will be responsible for ensuring a seamless experience for our event attendees, from registration through to post-event follow-up, and will play a key role in making sure every aspect of our events runs smoothly. Responsibilities • Attendee Support: Serve as the primary point of contact for event attendees, addressing inquiries via email, phone, and live chat. Resolve any issues related to event registration, ticketing, and event logistics., • Event Registration Management: Assist with the management of event registrations, including making updates to attendee information, processing changes to tickets, and ensuring attendees are properly registered for the right events., • Pre-Event Communication: Send out event reminders, updates, and any relevant materials to attendees before events. Ensure all event-related communications are clear, accurate, and timely., • Onsite Event Support: Assist with onsite attendee check-in and registration, ensuring a smooth experience at the event venue., • Post-Event Follow-Up: Follow up with attendees after events to gather feedback, provide post-event materials, and ensure that all issues are addressed., • Data Entry & Reporting: Maintain accurate records of attendee communications, registration status, and feedback. Provide detailed reports to the event team regarding attendee satisfaction and any recurring issues., • Collaboration: Work closely with internal teams, including marketing, logistics, and event coordination, to ensure all event information is consistent and up-to-date., • Technical Support: Troubleshoot any technical issues attendees may experience with online event platforms, ensuring a smooth digital experience., • Customer Service Excellence: Provide a high level of service to both internal stakeholders and event attendees, ensuring all inquiries are addressed in a timely and professional manner. Qualifications • Exceptional Communication Skills: Ability to clearly and effectively communicate with event attendees, ensuring their experience is seamless and positive., • Strong Organizational Skills: Capable of managing multiple tasks simultaneously and handling a high volume of inquiries., • Problem-Solving Ability: Ability to remain calm under pressure and resolve issues quickly and efficiently., • Detail-Oriented: Strong attention to detail, ensuring all customer inquiries are accurately documented and responded to., • Customer Service Focused: A passion for helping others and providing excellent service., • Tech-Savvy: Comfortable using event platforms and software such as Google Docs, Excel, and CRM tools. Experience with event management tools like Eventbrite, Zoom, or similar platforms is a plus. Preferred Skills • 1+ years of experience in customer service or event support., • Experience working with event registration systems and handling customer inquiries related to event logistics., • Bachelor's degree in Communications, Business, or a related field is preferred. Grant Cardone Enterprises is committed to creating a diverse environment and is proud to be an equal opportunity employer. All employment decisions, including hiring, promotion, and discipline, will be based on merit and business needs. We do not discriminate based on race, color, religion, gender, sexual orientation, gender identity, age, disability, or any other legally protected status.

Job DescriptionWe are EOLA Power, Florida's leading provider of UPS and battery system services, supporting hospitals, government, theme parks, and mission-critical facilities. Our Operations team is the command center that keeps our field engineers aligned, and our clients powered.We're hiring a sharp, detail-driven Operations Control Specialist to elevate our scheduling, logistics, and dispatch. This role is not clerical, it's high-accountability operations control. You'll manage emergencies, juggle complex calendars, and make decisions that directly impact critical infrastructure. What You'll DoOperations Control • Directly manage scheduling, dispatch, and coordination of Field Engineers across the country., • Prioritize emergencies and guarantee contractual response times are met., • Coordinate travel, equipment, and client deadlines under pressure., • Act as the central hub between clients, engineers, and internal departments., • Escalate and solve client issues quickly and professionally.Operational Support, • Draft and issue service quotes based on field recommendations., • Compile and finalize Field Service Reports for client delivery., • Track parts and equipment tied to service jobs., • Support cross-department projects and ensure deadlines are met.What You Bring, • 3+ years in operations scheduling, crew coordination, or dispatch (airline, airport, utilities, construction, HVAC, service, or similar)., • Proven ability to handle real-time logistics and emergencies with multiple moving parts., • Strong judgment, prioritization, and communication skills in high-stakes environments., • Comfort with complex calendars, service ticketing, and job costing., • Tech fluency: Microsoft 365, Adobe, ChatGPT, Grok and service/work order systems., • Bonus: Exposure to electrical, HVAC, UPS, or facilities service industries., • Detail-obsessed, you don't let things slip through the cracks.Why Join EOLA Power, • Base salary $65,000–$75,000, • 401K with matching, • Medical, dental, and vision insurance, • Paid time off and holidays, • Short/Long-Term Disability + Life Insurance, • Professional development + growth path to Operations Leadership, • Up to $300/month non-taxed incentive for after-hours phone service (emergency only), • Monday–Friday, 8:00 AM–5:00 PM | In-office, Miami/Doral What Makes This DifferentThis is not trucking dispatch. This is not clerical admin. This is operations control for mission-critical clients: VA hospitals, Disney, the U.S. Military, utilities, and major data centers. You'll be in the seat that keeps Florida's critical infrastructure running.If you thrive in a fast-paced control environment like airlines, airports, or utilities — and you want ownership, challenge, and growth — this is where you belong.

Job Description About us UGLYCASH is both a statement and our way to deliver the difference against everything that is wrong with the traditional — the dishonesty protected by the fine print — the cold and distant financial institutions that easily discriminate based on where you are, who you are, or how much money you have. We want to do things differently; to change the lack of honesty and fine print for candid transparency and brutal honesty, to change the discrimination for global financial inclusion, to change the cold and distant financial institutions situated at the top of buildings, for a human connection with the people that we serve. To make it possible, we have built things differently — to offer different services we couldn’t be them, so we wanted to make it clear through our services, that we are not who they are; we needed our name to be a statement to differentiate ourselves, as we come to do things differently. We don’t build trust because of our name. We build trust because of our authenticity, honesty, and human connection. Our name helps us achieve that. But why? Why do this? We’re driven by a deeper human mission — we believe access to stable currency is a human right, and the disparity in access to financial services fuels the inequality gap and mass migration. It is for this reason — for THE PEOPLE — that we exist and why we must win to serve everyone. Check us out on: ???? Instagram ???? TikTok ???? Recent overview from Gabo on X (CEO) What you’ll be doing: • Working full-time in San Francisco (relocation support provided), • Manage and grow UGLYCASH's X community, • Create, curate and produce community content (live streams, online resources, social posts), • Scale community support and moderation infrastructure (CRM, support ticketing systems), • Coordinate and run in-person community events and meetups, • Collect and synthesize community feedback to influence product development What we look for in you: • Located in the United States and willing to move to San Francisco after hire (relocation support provided), • 3+ years of relevant experience in technology and crypto, • Experience leading and growing a community, • Experience scaling and operationalizing customer success systems, • Operational experience in a crypto startup/project, • Experience managing and growing a team, • Very active on social media with an existing following, • Deep connectivity in / understanding of the crypto ecosystem, • Great communicator, comfortable talking in public and hosting live events, • Exceptional detail-oriented operational, project management and organizational skills, • Compensation: We offer a competitive compensation plan that includes cash & the potential for a token grant, • Healthcare coverage: Comprehensive medical, dental, and vision insurance plans, • Nomadic/remote work opportunities: Enjoy the flexibility of working remotely for 2 months a year, • Paid time off: Our policy includes 3 weeks of vacation, sick days, company holidays, and bonus anniversary days, • Parental & Bereavement Leave: Paid parental leave for new parents, including maternity, paternity, and adoption leave

Job DescriptionDescription: Concierge Community Manager No one Hourly (Non-Exempt eligible for overtime) A Concierge position requires a passion for people and dedication to providing superior customer service at all times within a luxury residential setting. The concierge position is often demanding and fast-paced, requiring excellent time management and problem-solving skills. On a daily basis the concierge will interact with residents, vendors, and guests from varied backgrounds and walks-of-life, and therefore an amicable personality and unflappable disposition are a must for a successful concierge. Fluency in one or more foreign languages is also a plus.. Qualifications Each duty must be performed with the focus and accuracy it requires. The essential knowledge, skills and abilities you need are outlined below. Reasonable accommodations may be made to enable individuals with disabilities to perform the job’s essential functions. Responsibilities • Handles all resident and/or guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with the office services, hours of operation, key personnel, in-house events, directions, etc.. Responds to all customer requests in an accurate and timely manner making recommendations based on local knowledge and office practices., • Responsible to play an active role in the renewal process as requested., • Project an approachable and professional image in personal appearance, manner, and demeanor., • Maintain a work environment of cleanliness and organization., • Acknowledge and greet all residents and guests with utmost courtesy and urgency, moving out from behind the front desk to open doors and assist residents and guests as necessary., • Listen and work with residents who present service opportunities. Attempt to resolve them and/or elevate to the Property Manager when matters are outside scope or ability., • Serve as information liaison to Property Manager. Responsible for reporting unusual or extraordinary circumstances regarding the property or residents., • Follow up with customers to assure successful completion., • Maintain key log and all applicable data sheets. Take ownership of all appropriately loaned keys or fobs to vendors, contractors, residents and/or guests., • Responsible for maintaining a professional appearance and attitude at all times., • Responsible for seeking educational opportunities and self-improvement for personal growth and development., • Process packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner., • Works harmoniously and professionally with co-workers and supervisors., • Assure that desk collateral and information for restaurants, museums, attractions, maps and other local attractions are updated and current. Know what activities are available in the city (theatre, sports, concerts, shows, and special exhibits, sightseeing) and establish close contacts with vendors in these areas in order to provide information, ticketing, and reservations for residents and guests., • Maintains familiarity of all community amenities and activities. Gives directions to amenities and events within the property., • Utilizes a variety of software programs as per the needs of the community/property. Adheres to all Front Desk procedures including, but not limited, to; reviewing and completing Daily Activity Reports; completing incident reports for management; and responding to emergency situations., • Maintains consistent presence at work station., • When so directed, participate in resident organization and functions., • Use professional telephone etiquette in handling resident and prospect requests. Use OneSite Service Requests system when necessary., • Assist and coordinate with new move-ins as necessary., • Provide administrative assistance with resident files, ledgers, which may include information regarding current employment, work telephone, number of vehicles parked on property, license numbers, assigned parking number/permit, and emergency information., • Provide access control services and remain vigilant of non-residents and their purpose for being on property. Monitors and announces visitors and controls access to the property. Reviews access control cameras frequently and reports any suspicious activity according to Front Desk Procedures., • Adheres to company standards for resident and guest services., • A High School education or equivalent is required; a college degree in hospitality management or business administration is a plus but not a requirement., • Ability to fluently read and write English, • Accurately perform intermediate mathematical functions. Professional Experience • A minimum of one year of high-end luxury hospitality or property management experience is preferred. Attendance/Travel • Ability and flexibility to work any of the seven days of the week, 52 weeks of the year including recognized Holidays. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested., • Ability and flexibility to serve on-call, as scheduled or as necessary., • Ability to travel to attend various company gatherings either in the general vicinity of your home, property or in another state. Licenses/Equipment • A valid driver’s license and current automobile insurance are required; the position requires own vehicle to fulfill all of the job’s functions. Skills • Must demonstrate a positive attitude and professional demeanor, service as an ambassador for the company, and encourage co-workers to do the same., • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to problem-solve issues for residents and/or guests., • Excellent communication, organizational, decision-making, and interpersonal skills, • Team-oriented with the ability to work independently on occasion, • Strong customer service orientation, • Ability to read, analyze, and interpret all forms of information, • Well-organized with the ability to prioritize and multi-task under pressure, • Demonstrate tact and diplomacy, • Ability to stand, walk, sit, talk, and use a phone. Ability to lift up to 30-50 pounds. Requires the use of close and distance vision. Computer Skills • Basic computer and Internet knowledge, • Expanded knowledge of the Internet, • Intermediate knowledge of MS Word and Excel; proficiency with Outlook, • Ability to operate and understand personal computer functions and company-utilized software packages Learning and Development • Commit to ongoing professional development and career growth Career Apparel • Must wear career apparel based on defined company standards The Bainbridge Companies is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Job Description*Must have experience using Ticketing software. This is an onsite role based out of our offices in Miami. This is not a hybrid or remote position. COMPANY OVERVIEW An entertainment, marketing & media company, Loud and Live performs at the intersection of music, sports, lifestyle and content development. Headquartered in Miami, FL, Loud and Live’s success is driven by the company’s passion to create engaging and technology embedded experiences for global audiences. POSITION SUMMARY Loud And Live is seeking a qualified Ticketing Manager to oversee ticketing operations for tours, one-offs and festival in the US, Puerto Rico, and Canada. This detail-oriented position requires excellent organizational skills, professional interaction with management personnel, partners, clients of all levels, an ability to work efficiently, accurately, and effectively under pressure, and ability to complete and prioritize tasks in a timely manner. The ideal candidate will have proven experience in various ticketing software, staff management, and guest relations. This position will manage the day-to-day operations of all ticketing related task. Travel may be required. ESSENTIAL AREAS OF RESPONSIBILITY Event Staffing & Logistics • Hire, schedule, and manage ticketing staff and box office personnel for events requiring ticketing support., • Ensure ticketing equipment (scanners, POS terminals, printers, laptops, Wi-Fi hotspots) is shipped, delivered, and functional where needed., • Oversee all event-day box office operations including will-call, scanning, ticket sales, and last-minute access issues., • Train on-site personnel on ticketing procedures, customer service standards, and emergency protocols. Ticketing Operations & Event Management • Lead ticketing for all domestic and international tours., • Responsible for all event programming, including venue scaling, reporting, ticket holds, presales, VIP packages, and other ticketing details., • Work with Marketing, Production, Talent, artist management, and label representatives to set up events, place holds, process orders, and release tickets., • Coordinate and program all ticket offers and promotional campaigns., • Gather links and pricing confirmations for offers at non-Ticketmaster venues., • Collaborate closely with internal departments and external event personnel to ensure all ticketing needs are fully addressed. Sales Reporting, Pricing & Analysis • Collect and report on daily ticket sales for all events., • Provide regular pacing updates and performance summaries to management, promoters, and artist teams., • Provide strategic recommendations on dynamic pricing, flexing ticket prices, and adjusting scaling based on sales trends., • Perform post-event analysis to evaluate pricing effectiveness and future improvements. Financial Controls & Settlements • Maintain accurate box office accounting records, manifests, scaling charts, and archives., • Responsible for preparing and delivering all box office settlement reports on event nights., • Reconcile ticket revenue, facility fees, taxes, rebates, discounts, VIP packages, and promotions in coordination with Finance., • Ensure compliance with PCI standards and internal financial audit requirements. Compliance, ADA & Guest Experience • Guarantee compliance with ADA seating regulations, promoter contracts, and venue policies., • Oversee ticket fraud prevention including monitoring suspicious transactions and handling chargebacks., • Manage escalated customer service issues including ADA requests, ticket transfers, refunds, errors, or special accommodations., • Ensure ticket buyers receive accurate, timely information regarding seating, entry, event times, and venue instructions. System Administration & Technology • Embrace and implement new ticketing technology provided by Ticketmaster, AXS, or third-party vendors., • Serve as internal administrator for TM1, Archtics, Account Manager, AXS Backoffice, or equivalent platforms., • Build presales, promo codes, bundles, add-ons, and VIP packages within ticketing systems., • Conduct QA and testing on all purchase flows to ensure correct fees, taxes, messaging, and ticket delivery. Venue-Specific & Touring Support • Oversee ticketing builds and operations for Loud And Live–managed venues including the Doral Amphitheater, Tropical Park Event Complex, and partner venues., • Provide capacity reports, ticket inventory updates, scaling maps, and ticketing documentation to promoters, tour managers, and venue teams., • Coordinate with touring personnel to ensure holds, comps, and ticketing requests are executed accurately. Artist & Partner Relations • Maintain strong working relationships with venue box offices, ticketing directors, promoters, and partners., • Manage artist, sponsor, and VIP ticket requests and allocations according to deal terms., • Communicate real-time sales updates, hold maps, and inventory changes with artist teams and internal stakeholders. Documentation & SOP Development • Develop, maintain, and update ticketing standard operating procedures (SOPs) across venues and tours., • Create training materials for box office staff, seasonal workers, and touring personnel., • Ensure internal documentation is clear, organized, and accessible. Cross-Department Collaboration • Attend production meetings, marketing meetings, and internal routing/touring calls., • Maintain clear communication with Marketing, Operations, Finance, Talent, and Production departments. POSITION REQUIREMENTS Education/Certification/Experience: • Bachelor’s degree from an accredited university or comparable work experience, • 3+ years’ experience with Ticketmaster/AXS or other ticketing platforms including, but not limited to Ticketmaster Host, Archtics, Account Manager and the TM1 product suite, • 3+ years’ experience in touring and/or live entertainment Skills/Knowledge/Abilities: • Ability to manage multiple projects in a fast-paced environment., • A love of music and live events, • Excellent communication, organization, and time management skills, • Advanced knowledge of Excel, • Experience with analyzing data and sales results TRAVEL REQUIREMENTS • 20% PHYSICAL REQUIREMENTS: Constant: • When at the office; incumbent will be mostly sitting down in front of a computer. WORKING ENVIRONMENT: • Able to complete multiple duties with accuracy while shifting from one to another with frequent interruptions and competing deadlines., • Fast paced environment with peaks of intensity and increase in workloads.

Job Description WE ARE HEALTHCARE SYSTEMS OF AMERICA. Our mission is to elevate healthcare standards, improve patient outcomes, and create value for communities across the United States. Healthcare Systems of America (HSA) is more than a healthcare provider-we're a community built on excellence, innovation, and compassion. If you're looking for a career that makes a difference, empowers you to grow, and gives you the opportunity to impact lives, HSA is where you belong. Healthcare Systems of America operates 8 community hospitals across 3 states. We service a multitude of patients and their families across our vast network, while remaining committed to the professional development of our staff, the functional improvement of our patients, and the cultivation of strong partnerships within our communities. WHAT WE OFFER • Career Growth & Development - We are an essential, stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members can benefit from., • Supportive & Inclusive Culture - We foster an environment where every team member is valued, heard, and empowered to succeed., • Meaningful Work - Every day, you'll contribute to patient care, cutting-edge medical solutions, and life-changing treatment and technologies. POSITION SUMMARY Desktop Engineer with expertise in Virtual Desktop Infrastructure (VDI) to support end-user computing in a large-scale healthcare environment. The ideal candidate will have experience with cloud-based VDI solutions and clinical workflows. PRIMARY RESPONSIBILITIES • Design, deploy, and manage VDI environments (Azure, Citrix, VMware)., • Ensure seamless access to clinical applications and data., • Support system updates, performance tuning, and incident management., • Collaborate with clinical IT teams on workflow improvements. EXPERIENCE/EDUCATION REQUIREMENTS • 5+ years of recent experience with desktop infrastructure in healthcare., • Strong VDI implementation knowledge, including Azure Virtual Desktop., • Familiarity with Meditech access and performance optimization., • Understanding of HL7/FHIR protocols., • ServiceNow ticketing experience. SKILLS/REQUIREMENTS • Critical thinking and problem solving., • Project management experience., • Demonstrated ability to manage multiple priorities and deadlines., • Adaptable to changing priorities, tasks, and work scheduled to meet customer service standards., • Demonstrated ability to quickly learn new technologies and systems and provide instruction on complex processes.

Job Description Entry Mid-Level Position We are looking for a hands-on, detail-oriented IT Hardware Support Technician to join our team. This role focuses on supporting end-users, maintaining workstations and peripherals, resolving hardware issues, and assisting with day-to-day IT operations. The ideal candidate is proactive, takes ownership of tasks, and is interested in growing their technical skills. Compensation: $56,500 - $60,000 yearly Responsibilities: • Install, configure, and maintain desktops, laptops, printers, and other hardware, • Troubleshoot and resolve hardware and fundamental software issues, • Set up new user workstations and ensure proper connectivity, • Perform equipment moves, upgrades, and replacements, • Maintain inventory of IT equipment and consumables, • Assist with basic network equipment troubleshooting (Wi-Fi, cabling, switches, etc.), • Document work performed in the ticketing system, • Collaborate with the IT team and escalate issues when necessaryQualifications:, • 1–3 years of IT support experience preferred, • Working knowledge of Windows operating systems, • Understanding of PC hardware, peripherals, and component-level troubleshooting, • Basic familiarity with networking concepts (TCP/IP, DHCP, DNS) is beneficial, • Strong communication and customer service skills, • Ability to lift, move, and set up equipment (up to 40 lbs) as neededAbout Company Calev Systems is a leading Print Management, Logistics, and Marketing Execution Partner, managing over $75M in annual print spend for world-class brands. Our integrated services include Print Management, Paper Sourcing, Distribution, Digital Print, Premiums and Apparel, Signage, and Sprint Logistics. Core Values: • Be the job (think it through from beginning to end)., • We care about how our actions affect others (respect the outcome)., • We make it happen., • We give our word and keep our word., • Treat it like you own it., • We are financially responsible.

Job DescriptionCompany Description Symmetry IT is a leading provider of managed services, proudly serving businesses across Florida and Texas. We specialize in delivering custom IT support and security solutions tailored to meet the unique needs of our clients. With a commitment to innovation and excellence, we empower businesses to operate securely and efficiently. At Symmetry IT, we offer a fun and dynamic work environment where mentorship and professional growth are at the core of our culture. Join us and be part of a team that values collaboration, learning, and making a difference. Job Description We are seeking an experienced IT Support Technician to provide onsite technical support for hotel operations. This role is responsible for maintaining workstations, servers, network infrastructure, hospitality systems, and user accounts while ensuring a high level of service to staff, management, and vendors. The ideal candidate is reliable, communicates clearly in writing and verbally, and can manage both daily support tasks and assigned project work. This position is onsite during normal business hours with participation in an on-call rotation for after-hours and weekend emergencies. Responsibilities • Provide desktop and workstation support for Windows 11 devices, including software installation, troubleshooting, and performance optimization., • Support and maintain Windows Server 2016/2019 environments., • Assist with VMware virtualization tasks and basic host/server maintenance., • Troubleshoot networking issues including switches, firewalls, DHCP, DNS, and connectivity problems., • Support wireless networks, including access point configuration, monitoring, and basic controller administration., • Manage Active Directory tasks such as creating, modifying, and disabling user accounts., • Provide support for Microsoft 365 services including Exchange Online, SharePoint, Teams, and authentication issues., • Support hospitality systems including Opera PMS, VingCard access control, Micros Simphony POS, and other hotel technologies., • Perform malware/threat remediation and maintain system security best practices., • Handle hardware repair, upgrades, and peripheral installations., • Work tickets efficiently within the company’s ticketing system and maintain accurate documentation., • Complete assigned project tasks according to deadlines and quality standards., • Communicate professionally with staff and leadership, providing clear written updates and explanations., • Interact with hotel personnel and guests in a courteous and service-focused manner., • Coordinate with vendors, service providers, and onsite personnel as needed., • Lift equipment up to 40 lbs. as part of routine IT duties., • Participate in an after-hours and weekend on-call rotation for urgent issues. Qualifications • Troubleshooting and installation experience with Microsoft Windows 11., • Basic VMware knowledge., • Experience with Windows Server 2016/2019., • Understanding of LAN/WAN networking and wireless systems., • Knowledge of Active Directory administration., • Experience with ticketing systems., • Strong written and verbal communication abilities., • Excellent customer service and interpersonal skills., • Ability to complete project tasks on time with attention to detail., • Ability to lift 40 lbs. or more., • Experience administering Microsoft 365 (Exchange, SharePoint, Teams, security settings)., • Experience with hotel technologies including Opera PMS, VingCard, and Micros Simphony., • Strong relationship-building skills with staff, management, and vendors., • Four years of technical experience. Additional Information * Schedule: Monday–Friday, normal business hours EST. On Call Afterhours

Job Description Position Overview: As the Marketing Specialist - CRM & Funnel Systems you will be the in-house expert running our white-labeled GoHighLevel platform (OMNI). Your job is to keep every OMNI sub-account for 10X Business Coaches ready to launch—complete with proven funnels, CRM workflows, and automations—while providing fast, friendly support that helps coaches turn OMNI on and get results with minimal setup. What You’ll Own Sub-Account Build & Maintenance • Build and maintain a library of high-converting funnel templates, automations, and CRM pipelines tailored for 10X Business Coaches., • Package and update account snapshots for one-click deployment and easy cloning., • Standardize settings (domains, email/SMS, calendars, pipelines, forms, triggers) for consistent, reliable launches. Customer Support & Enablement • Serve as the primary point of contact for all OMNI technical/configuration questions., • Host the weekly OMNI support call every Wednesday at 10:30 AM EST (group onboarding + live Q&A)., • Offer optional 1:1 onboarding/setup sessions for coaches who need extra help., • Provide responsive support via email/tickets and jump on quick live troubleshooting calls when needed., • Track issues, resolutions, and patterns to prevent repeat problems (create fixes or SOPs). Platform Administration & Billing • Oversee the OMNI GHL Agency backend (provisioning, permissions, sub-account hygiene)., • Ensure billing, payment collection, and account provisioning work end-to-end., • Monitor agency health metrics (email deliverability, domain/auth status, phone/SMS usage, API limits, pipeline integrity). Training, Docs & SOPs • Keep all OMNI tutorials, quick-start guides, and knowledge base articles current and simple., • Deliver internal updates to Licensee/Sales as features evolve or best practices change., • Document clear SOPs for recurring tasks (both internal and client-facing). Collaboration & Improvements • Partner with the Director of Business Development to streamline onboarding flows and reduce time-to-value., • Stay current on GHL releases and community best practices; propose improvements that enhance OMNI’s value (integrations, templates, small utilities). What You Bring • Proven GoHighLevel expertise (agency or white-label admin experience a big plus; GHL Certified preferred)., • Deep understanding of CRM design, automations, and funnel mechanics., • Excellent communicator who can teach, de-jargonize, and keep users calm under pressure., • Highly organized and process-driven; you love clean snapshots, tidy sub-accounts, and clear SOPs., • Comfortable running Zoom trainings, hosting live calls, and supporting multiple clients at once. How We’ll Measure Success (KPIs) • Time-to-Launch: Average time from sub-account creation to first campaign live., • First-Week Activation Rate: % of new coaches who complete the guided setup and send first campaign., • Support SLAs: First response & resolution times, CSAT after tickets/calls., • Snapshot Quality: Defect rate, rollback frequency, and version adoption., • Deliverability Health: Domain auth (SPF/DKIM/DMARC) pass rate, email reputation metrics. Nice-to-Have Tools/Experience • GoHighLevel Agency Admin, Twilio/Wazzap/telephony setup, domain/DNS/auth (SPF/DKIM/DMARC), Stripe/Chargebee, Loom, Helpdesk/Ticketing (Zendesk/Help Scout), basic HTML/CSS for emails, Zapier/Make for light integrations.

Job Description Position Overview: We are seeking a Hands-On Helpdesk Technician II who thrives in fast-paced environments and has a passion for solving technical challenges at the desktop and hardware level. This role is ideal for a technician ready to advance their experience in desktop support, hardware troubleshooting, peripheral device maintenance, and user account management across platforms like Google Workspace, Microsoft 365, and Apple Business Manager (JAMF, MDM). You’ll support our high-growth teams by ensuring every workstation, printer, and user account runs efficiently contributing directly to the productivity and uptime of a national team across sales, events, marketing, and executive leadership. Key Responsibilities • Provide Tier II desktop support for Windows and MacOS workstations., • Troubleshoot and repair hardware issues on desktops, laptops, monitors, keyboards, and other endpoint devices., • Set up and configure printers (HP, Canon, Zebra) including network printing, drivers, and toner maintenance., • Perform onboarding/offboarding tasks including provisioning/deprovisioning user accounts in Google Workspace, Microsoft 365, Zoom, Aloware, and related SaaS platforms., • Document support actions and resolutions in a structured ticketing system (e.g., Zendesk)., • Maintain and update hardware asset inventories and participate in IT refresh rollouts., • Coordinate with Helpdesk III and System Admins for escalations related to application-specific or server-side issues., • Assist in the preparation of workstations, desk setups, and office tech for new hires and department moves., • Support local conference room AV setups and basic event tech preparation (Zoom Room devices, webcams, etc.)., • Provide technical support during scheduled after-hours events as needed., • Create basic end-user SOPs and walkthroughs for common technical issues (e.g., printer reconnect, email setup, Zoom basics). Preferred Qualifications • 3+ years of technical support experience in a Helpdesk or Desktop Support role., • Solid working knowledge of Windows 10/11, macOS, and ChromeOS environments., • Experience with printers, MFDs, and network printing troubleshooting (both USB and IP-based)., • Familiarity with Google Workspace Admin Console (user creation, groups, drive permissions)., • Basic experience with Microsoft 365 (Outlook, OneDrive, Teams), Zoom, and web-based collaboration tools., • Hands-on experience with hardware repair (RAM upgrades, SSD swaps, peripheral testing)., • Exposure to mobile device support, especially iPhones and iPads using an MDM like JAMF is a plus., • Clear communicator with ability to explain technical details to non-technical users., • Capable of lifting to 30 lbs., running cables, and setting up basic tech hardware. What We Offer • Onsite, energetic team environment that values speed, accuracy, and accountability., • Opportunity to work alongside top-performing sales professionals, tech innovators, and business leaders., • Advancement opportunities into Tier III, Systems Admin, or Application Support roles for top performers. Location Requirement This is an onsite role based in Aventura, FL. Only candidates residing within reasonable commuting distance will be considered. Equal Opportunity Statement Cardone Enterprises is an equal opportunity employer. All employment decisions are based on business needs, performance, and merit. We are committed to building an inclusive team where everyone has a voice and a purpose.

Job Description SERVICE DESK TECHNICIAN iC5i is seeking an experienced, self-directed, Service Desk Technician. This position is in support of a Department of Defense (DoD) organization, US EUCOM located OCONUS in Stuttgart, Germany. This position is required to travel OCONUS. Responsibilities: · The Service Desk Technician is responsible for maintaining, analyzing, troubleshooting and repairing personal computer systems, hardware, software, computer peripherals, and end user devices. Assist users via remote access and phone. · Provide Tier 1/2 level support to users in resolving problems using service desk center tools. Support in the areas of electronic mail, account creation and maintenance, standard desktop applications, and above baseline COTS and GOTS applications. · Triage and troubleshoot incoming issues and work with other teams as needed to identify root cause and resolution. Ensure tickets are addressed within identified Critical Success Factors (CSF) and in alignment with ITIL best practices. · Ensure all actions are professionally and thoroughly documented within the ticketing system. Multiple device configuration including end user device support may be required. Assist in the creation and maintenance of documentation and SOPs. · Candidates need excellent problem-solving and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing eAicient use of computing resources. Other duties as assigned. · The successful candidate must be able to communicate clearly and succinctly both written and orally, and present products and ideas in a business-like manner. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of eAorts. The candidate must be experienced in interfacing with both client managers and system users. · Specifically the Service Desk Technician will be responsible for supporting systems, users and applications on a geographically dispersed Windows 10 Enterprise network. Provide Event Management, Incident Management, Problem Management, Request Fulfillment, Change Management, and Change Evaluation support. Provide Enhanced Trusted Agent (ETA) Support Services and Multi-Factor Authentication support services. Provide 24x7x365 support. Qualifications What you will need: · maintain · US Citizen and currently hold an adjudicated Secret Clearance and be able to BA/BS + 3 years recent specialized or AA/AS + 7 years recent specialized or a major cert + 7 years recent specialized or 11 years of recent specialized experience · Service Desk Level Certifications: Modern Desktop Administrator Associated: MS 365; Administration Associates, MS 100 and MS 10 Microsoft Enterprise; Microsoft Azure, etc. Desired: Basic Server Knowledge Level Training (certificate required) CompTIA Security + (IAT Level II or greater) An active certification IAW DoD 8570.1 Technical Level II or greater Computing Environment (CE) certificate or training equivalent ITIL v3 – Foundation CompTIA A+/Network+ Automation using Microsoft PowerShell, VBScript, or batch files Experience with Citrix application and desktop virtualization Adaptable to changing circumstances and operational needs Understanding of Department of Defense Military standards Experience working with and supporting Cisco Routers and Switches Experience with DoD IT security requirements Experience with Virtual Desktop environments Possess good communication and customer support skills Shift work (Capable of working day/night shift and weekends) · Understanding of Department of Defense Military Standards

Job DescriptionGCyber is hiring a VIP IT Support Specialist, to support our newly awarded United States Coats Guard (USCG) Maverick contract. As the IT Support Specialist, you will: • Possess strong technical skills in hardware/software, networking basics, and troubleshooting, paired with soft skills in communication, problem-solving, and customer service., • Demonstrate attention to detail, time management, and adaptability to keep pace with evolving technology., • Provide immediate IT support to the Admiral and his team under the eVIP Program, ensuring rapid restoration of operations., • Resolve issues across computer hardware, software, and mobility devices (iPhone, iPad) in office environments., • Handle unclassified systems directly and escalate classified system issues to the SIPR Helpdesk Lead as needed.Minimum Qualifications and Experience, • Active DoD Secret clearance, • Bachelor’s degree with 5-8 years (or commensurate experience), • 8570 IAT II certification (i.e., Security+, CCNA-Security, CND, CySA+, GCSP, GSEC, SSCP), • Knowledge of ServiceNow Ticketing System., • Knowledge of M365 applications GCyber is committed to the well-being and development of every employee. Our benefits are designed to support your personal and professional goals, from health and wellness programs to retirement savings and career development opportunities. Highlights include: • 26 Days of Paid Leave + Annual PTO Increase, • An extra day of paid leave for every year of employment with GCyber, • Paid Parental Leave, • Additional Leave Allowances for Military Duty, Jury Duty, and Bereavement Leave, • 401(k) Matching, • 100% Company-funded Disability Insurance, • 90% Company-Funded Health, Dental, and Vision Insurance, with contributions to insurance benefits for spouses, children, and family members, • Training and Professional Development Plans, • Commuter Benefits Plan GCyber is an Equal Opportunity Employer. This means you don't have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. Stay in Touch For future job notifications please follow GCyber on LinkedIn. Powered by JazzHR chewBcju87