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About Us: Join KPOT, one of the fastest-growing restaurant brands in the U.S! With over 130 locations and expanding, KPOT is redefining the dining scene with its unique All-You-Can-Eat Korean BBQ and Hot Pot experience. We are seeking a passionate Restaurant Service Manager who thrives in a fast-paced, high-energy environment. At KPOT, you will be part of a vibrant team dedicated to delivering incredible guest experiences, with real opportunities to grow your career. General Description: The Restaurant Service Manager plays a critical leadership role at our KPOT locations, overseeing the success of front-of-house operations. This Restaurant Manager position requires an individual who is highly organized, adept at multitasking, and capable of coaching team members effectively in real-time. The ideal Restaurant Manager will have a strong track record of fostering a culture of exceptional hospitality and will be responsible for ensuring seamless day-to-day operations. Availability to work evenings and weekends is essential. Type of position: ☒ Full-time Reporting to: Restaurant Franchise Partner Hours: 50-65 hours/week ☒ Exempt Duties and Responsibilities: • Recruit, train, and coach FOH team members., • Conduct pre-shift meetings focused on service, upselling, and brand standards., • Maintain expert knowledge of brand standards, plate presentation, recipe adherence, and overall operational procedures., • Oversee floor operations, shift management, labor cuts, and engage with customers to ensure exceptional service., • Beverage knowledge and bar experience., • Lead all front-of-house operations during assigned shifts., • Ensure consistent execution of KPOT’s interactive dining model., • Monitor table turns, wait times, and guest flow., • Address and resolve guest concerns promptly and professionally., • Maintain clear, consistent communication with the Franchise Partner regarding daily operations, service standards, and performance., • Partner closely with the Operations Manager to ensure alignment on KPIs, labor targets, and brand compliance., • Additional responsibilities as assigned. Requirements • Ability to stand and walk for extended periods (up to 8–10 hours per shift)., • Ability to lift and carry up to 25–50 pounds., • Frequent bending, reaching, and repetitive movements in a fast-paced environment., • Ability to work in varying conditions, including heat, cold, and noise., • Must be able to work a flexible schedule, including evenings, weekends, and holidays. Essential Functions: • 2+ years leading full-service restaurant operations and bartending, with a hands-on approach to service and team supervision., • Hold a valid State-Mandated Food Handlers Certification, ensuring compliance with health and safety standards., • Hold a valid State-Mandated Alcohol Handlers Certification, ensuring compliance with local regulatory authority health and safety standards (where applicable)., • Proficient in POS systems (specifically Toast), scheduling software, inventory/purchasing platforms, streamlining daily operations., • Demonstrates clear, high-level communication skills to effectively lead teams and enhance guest satisfaction., • Solid experience with P&L management, understanding the relationship between sales, labor, and operational costs., • Have a passion for delivering world-class service at every touchpoint., • Comfortable working around grills and hot cooking surfaces. K-Pot Korean BBQ & Hot Pot provides equal employment opportunities (EEO) to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability status, genetic information (including family medical history), marital status, amnesty, status as a covered veteran or any other characteristic protected by applicable federal, state and local laws.

This role will require a founders mindset as we grow Toasts presence in this new vertical with a new offering: the Toast Retail platform. Understand the competitive landscape and determine how to best position Toast in the market. At Toast, our employees are our secret ingredientwhen they thrive, we

After years of building an innovative POS platform for restaurateurs, Toast is expanding its offerings into other food and beverage concepts such as convenience stores, grocery stores, and bottle shops. This role will require a founders mindset as we grow Toasts presence in this new vertical with a new offering: the Toast Retail platform. As a Retail Account Executive, you will be part of a founding team that is transforming the way convenience stores, grocery stores, and bottle shops operate. Using a consultative approach, you will prospect, build relationships, and sign up new accounts. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory. A day in the life (Responsibilities) Use a consultative approach to prospect, build relationships, and sign up new convenience stores, grocery stores and bottle shops Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the entire sales cycle from initial call to close Conduct demos and develop a solution that best meets the prospects needs Partner with teams across the business to ensure that expectations set during the sales process are met in delivery Leverage Salesforce (our CRM) to manage all sales activities Understand the competitive landscape and determine how to best position Toast in the market What youll need to thrive (Requirements) An entrepreneurial and feedback-driven mindset Strong communication, organizational, and presentation skills with the ability to sell and negotiate at all decision-making levels Proven track record of success in meeting and exceeding goals Ability to work in a fast-paced, entrepreneurial and team environment Self-motivated, creative, flexible, and willing to navigate ambiguity Lives in or in proximity to market and w illingness to travel 25% or more What will help you stand out (Nonessential Skills/Nice to Haves) Retail operations experience AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; its a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs. Learn more about our benefits at _ . The estimated Total Targeted Cash compensation range for this role is listed below. Total Targeted Cash for this role includes base salary, commission, and bonus (if eligible). This role qualifies for uncapped commissions. The starting salary will be determined based on skills, experience, and geographic location. In addition to cash compensation, our total rewards components include benefits and equity (if eligible). You can learn more about how we align pay with local labor markets in our _ . Total Targeted Cash $148,000$237,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: _ Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: _ Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredientwhen they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: _ . Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact _ . ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Leverage Salesforce (our CRM) to manage all sales activities. We need your passion, sales expertise, and entrepreneurial spirit to help us build the Toast brand in an assigned geographic territory. Generate lists of prospective convenience stores, grocery stores, and bottle shops and manage the enti