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Job DescriptionBenefits: • 401(k) matching, • Health insurance, • Wellness resources Scratch Restaurants started when Chefs Phillip Frankland Lee and Margarita Kallas-Lee decided they wanted to put their personal spin on what a restaurant concept could be. Although each of their concepts are independent and unique from one another, the constant thread that ties all of Scratch Restaurants together is the dedication to the artisanal from scratch approach to hospitality. Currently featuring and expanding our Sushi|Bar and Pasta|Bar tasting menu concepts. The General Manager oversees all aspects of the Dining and Service operations including service & chef team, daily planning, fiscal responsibilities, beverage program, labor monitoring and scheduling, beverage ordering, purchasing admin and general supplies, maintenance of hygiene and sanitation, employee management retention and development. These duties are carried out to align with the culture. POSITION SUMMARY The role of the General Manager is to provide primary support to the Chef de Cuisine (and vice versa) and to have direct oversight of the Beverage Program. The GM will need to possess, deliver, practice and utilize strong management and leadership skills; quick and fair decision-making abilities; and a strong work ethic. The position is responsible for the various tasks involved in the overall operation of the restaurant including managing labor and beverage costs, measuring success of guest experiences, maximizing staff retention and scheduling. The position requires availability to work and special events. Must also be available to be on-site, via email or phone to address pressing restaurant/business issues and needs. ESSENTIAL DUTIES AND RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Ensure that each guest receives outstanding guest services by providing a warm and inviting environment, including greeting and acknowledging every guest; and by maintaining elevated standards, having product knowledge, a solid understanding of the mechanics of service, and all other components of guest services. Responsible for the Beverage Program Wine, Sake (where applicable), Whiskey and Cocktails Concise communication with the Chef de Cuisine and team regarding protocol changes, menu knowledge, beverage knowledge and service changes. Performs performance improvement plans and / or disciplinary action when applicable Performs regular employee evaluations Coordinates with Human Resources for new employees proper onboarding Prepare FOH shift schedules on a bi-weekly basis. Handle any guest issues or complaints as they arise in a professional, prompt, effective and courteous manner Answer general inquiry emails (specific to their home location), questions and returns voicemails in a timely manner Communication with the Reservations Dept. Constant monitoring of guest reservation on a daily, weekly and monthly basis Monitor maintenance of the restaurant and compliance with safety and hygiene regulations Management of FOH/BOH hours for payroll - including reviewing clock-in/out times, breaks, overtime, and sick leave. Responsible for ordering, purchasing, and inventory control Utilization of Requisition forms when necessary Responsible for daily input of PlateIQ Responsible for understanding daily sales, labor and beverage costs. Must aim to meet the required % Educating the team on how to maintain costs Complete, implement and execute assignments, projects, duties as directed by Management MINIMUM REQUIREMENTS Maintain professionalism at all times when outside of work and in social environments (including all social media outlets) understanding that you are a representative of Scratch Restaurant Group Ability to multi-task and prioritize projects/tasks Excellent oral and written communication skills Excellent hygiene Guest focused attitude Team focused attitude Communication and team management abilities Availability to work within expected hours of operation (e.g. evenings, holidays, weekends) ServSafe certification is required Ability to work collaboratively with Chef de Cuisine, Management and Team Skills in effective time management, organization, multitasking, and prioritization Maintain professional etiquette on the phone/email and in person Proficient in Outlook, Microsoft Office Products and Mac OS Proficient in Tock and Toast preferred but not required High school equivalent mathematical skills

Job Description Job Title: Upscale/Fine dining server Location: Santee, CA Position Type: Part Time About Us: The Heritage Steakhouse at Lantern Crest is East County’s first premier, upscale dining destination known for its innovative menu, craft cocktails, and its commitment to service. We are dedicated to creating unparalleled culinary experiences and fostering a culture of excellence while bringing something new to the community. Job Summary: We are seeking a seasoned, passionate fine dining server to join our team. The ideal candidate possesses an extensive knowledge of food and wine, impeccable service standards, and the ability to anticipate guest needs. Responsibilities: • Expert Menu & Wine Knowledge: Memorize complex menus, including specific ingredients, preparation techniques, and potential allergens. Servers must also possess extensive wine knowledge to provide confident recommendations and proper pairings., • Formal Table Etiquette: Adhere to strict service protocols, such as the "open hand" method (never reaching across a guest) and specific rules for serving from the left and clearing from the right., • Precision Timing & Coordination: Flawlessly time multi-course meals by coordinating closely with the kitchen to ensure seamless service., • Tableside Service: Perform specialized tasks like pouring wine without setting the bottle down, decanting wine, seasoning dishes at the table, or even advanced techniques such as tableside dish preparation., • Anticipatory Guest Service: Discreetly monitor tables to fulfill needs—such as replacing a dropped fork or adjusting for a guest's comfort—without being intrusive., • Professional Presentation: Maintain an impeccable personal appearance, including a spotless, pressed uniform and meticulous grooming, as servers set the tone for the entire atmosphere. Requirements: • Experience: Minimum of 1-2 years in an upscale or fine-dining environment., • Technical Savvy: High proficiency with POS systems (Toast/Micros/Aloha), • Communication & Interpersonal Skills: Must excel at clear, courteous communication with both high-profile guests and internal teams., • Keen Attention to Detail: Every small detail, from the alignment of silverware to the exact temperature of a dish, must meet rigorous standards Base Pay: $16.90+ Tips

Self-motivated, creative, and flexible. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters changing needs.

Job DescriptionSalary: $21.00-$25.00 per hour based on experience Welcome to TOWER23 Hotel - San Diegos only luxury lifestyle hotel on the beach. Named after the nearby lifeguard tower on Pacific Beach, TOWER23 blends sleek, modern design with laid-back coastal energy. Just minutes from La Jolla, downtown, and major San Diego attractions, our hotel offers an elevated stay with unforgettable service. At our hotel, it all starts with you - our team of passionate professionals who create a seamless and memorable guest experience from the very first hello. We are looking for a Part-Time Accounting Coordinator, where youll support the financial and administrative operations of the hotel and restaurant, helping ensure accurate reporting, organized records, and smooth day-to-day processes. What Youll Do • Enter and reconcile daily sales, ensuring accuracy across systems and resolving discrepancies in a timely manner, • Assist with accounts payable, including invoice review, coding, and data entry, • Support month-end close processes, including reconciliations, journal entries, and inventory tracking, • Audit POS and PMS charge codes to ensure accuracy and proper setup, • Conduct periodic bank audits and assist with deposits as needed, • Maintain organized financial and administrative records, both digital and physical, • Provide general administrative support including data entry, filing, and document management, • Support leadership with reporting, analysis, and special projects, • Serve as a resource for internal teams on administrative and basic accounting inquiries What Were Looking for • 2+ years of accounting, bookkeeping, or administrative experience (hospitality experience a plus), • Basic understanding of accounting principles and financial reporting, • High attention to detail with strong organizational and time management skills, • Proficiency in Microsoft Excel, Word, and Outlook, • Experience with POS, PMS, or accounting systems (e.g., StayNTouch, Toast, GP, or similar) preferred, • Ability to handle sensitive information with confidentiality and professionalism, • Strong communication skills and a collaborative, team-oriented mindset, • Self-starter who can manage priorities and meet deadlines in a fast-paced environment Why Youll Love It Here • Competitive wage - $21.00-$25.00 per hour (based on experience), • Paid vacation and separate paid sick time, • Access to a free employee assistance program (EAP), • Participation in Calsavers Retirement Savings Program, • Employee discounts and perks across all Eat.Drink.Sleep locations in San Diego, Chula Vista, Catalina Island, Bakersfield, and Lake Havasu If youre passionate about precision and enjoy playing a key role behind the scenes, helping drive the success of one of San Diegos most iconic beachfront hotels, we invite you to apply. Please complete our application and submit your resume to be considered for the Operations Manager position at TOWER23 Hotel. Our Company prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

Job Description The Joint Sushi & Tapas in Ocean Beach is looking for an experienced, hospitality-driven General Manager to lead one of the best teams in the business. We are a high-volume, scratch-made sushi and tapas restaurant known for excellent food, craft cocktails, sake, craft beer, and genuine hospitality in a casual San Diego beach environment. We are looking for a strong leader who understands that hospitality is about the guest experience. The ideal candidate is passionate about driving sales, maintaining high service standards, coaching staff, scheduling efficiently, controlling labor costs, and keeping operations running smoothly. We want a GM who is comfortable touching tables, interacting with guests, and building long-lasting customer relationships through genuine hospitality and service. Responsibilities include: FOH leadership and daily operations Staff training, scheduling, and accountability Maintaining cleanliness and organization Upholding steps of service and hospitality standards Labor controls and smart staffing adjustments during slower shifts Guest relations and problem solving Working some weekends and closing shifts. Qualifications: Previous restaurant GM experience preferred Strong leadership and communication skills Experience with scheduling and labor management Knowledge of wine, sake, craft cocktails, and craft beer Sushi knowledge preferred, but not required Toast POS experience is a plus Compensation & Benefits: Competitive salary DOE ($85K+) Two weeks paid vacation 401(k) If you’re passionate about hospitality, leadership, and building great guest experiences, we’d love to hear from you.

Job DescriptionRestaurant Manager – One Door North (Culture-Driven Leader Wanted) North Park, San Diego Full-Time | $65,000–$75,000 DOE + Performance Bonuses About Us At One Door North, we’re not your average restaurant, we’re a love letter to the outdoors with a lively glamping-inspired space, craft cocktails, and locally-sourced, chef-driven food. Think warm lighting, tents, wood, greenery, and a social vibe where guests come to relax, celebrate, and connect. We’re looking for a Restaurant Manager who doesn’t just manage shifts, they create energy. Someone who can take this amazing restaurant to the next level through hospitality, teamwork, and detail-driven execution. This is for the leader who thrives on progress, culture, and big ideas, and wants to grow with independent owners who value creativity and hustle. What You’ll Do • Lead daily service with confidence, energy, and style., • Inspire and hold your team accountable for excellence, consistency, and hospitality., • Curate an atmosphere guests feel — fun, social, and high-touch., • Collaborate with ownership on brunch launch, special events, and late-night concepts., • Recruit and train team members who share your drive, pride, and vibe., • Oversee scheduling, inventory, vendors, and service flow with precision and organization., • Book and organize group bookings and private events., • Keep standards sharp: from uniforms and playlists to service timing and tone. Who You Are • A natural leader with strong charisma, accountability, and taste., • Obsessed with guest experience, you know what makes people stay longer, smile wider, and post about it later., • Highly organized, punctual, and unafraid of hard work., • Comfortable using tech (Toast, OpenTable, Excel, Google Drive, Canva) and data to improve performance., • Excited by growth and creativity: you see challenges as opportunities to innovate., • Bonus points if you have a background in cocktail culture, events, or lifestyle hospitality. Perks & Pay • $65,000–$75,000 base salary (depending on experience), • Quarterly performance bonuses for excellence in service, sales growth, and leadership, • Dining perks and creative collaboration with ownership, • A clear path to General Manager within 12–18 months., • Work for an independent, hands-on ownership team that invests in its people and loves new ideas Why This Role Rocks This is more than a management job, it’s a chance to shape the next chapter of One Door North. We’re looking for someone who takes pride in leading from the floor, inspiring their team, and crafting experiences guests talk about long after they leave. It’s a chance to make your mark, to bring your creativity, high standards, and vision into a brand that’s ready for its next chapter. You’ll be trusted, respected, and given the freedom to make things happen, especially if you understand numbers. If you’re the kind of person who loves hospitality, thrives on progress, and wants to be a part of the growth of San Diego’s most unique restaurants, we want to meet you. Apply Today Send us your résumé and answer the preview questions about what kind of culture you love building.

Job DescriptionBenefits: • 401(k), • Employee discounts, • Free food & snacks, • Paid time off The Joint Sushi & Tapas in Ocean Beach is looking for an experienced, hospitality-driven General Manager to lead one of the best teams in the business. We are a high-volume, scratch-made sushi and tapas restaurant known for excellent food, craft cocktails, sake, craft beer, and genuine hospitality in a casual San Diego beach environment. We are looking for a strong leader who understands that hospitality is about the guest experience. The ideal candidate is passionate about driving sales, maintaining high service standards, coaching staff, scheduling efficiently, controlling labor costs, and keeping operations running smoothly. We want a GM who is comfortable touching tables, interacting with guests, and building long-lasting customer relationships through genuine hospitality and service. Responsibilities include: FOH leadership and daily operations Staff training, scheduling, and accountability Maintaining cleanliness and organization Upholding steps of service and hospitality standards Labor controls and smart staffing adjustments during slower shifts Guest relations and problem solving Working some weekends and closing shifts. Qualifications: Previous restaurant GM experience preferred Strong leadership and communication skills Experience with scheduling and labor management Knowledge of wine, sake, craft cocktails, and craft beer Sushi knowledge preferred, but not required Toast POS experience is a plus Compensation & Benefits: Competitive salary DOE ($85K+) Two weeks paid vacation 401(k) If youre passionate about hospitality, leadership, and building great guest experiences, wed love to hear from you.

Job Description Job Title: Upscale FOH Restaurant Manager Location: Santee, CA Position Type: Full Time About Us: The Heritage Steakhouse at Lantern Crest is East County’s first premier, upscale dining destination known for its innovative menu, craft cocktails, and its commitment to service. We are dedicated to creating unparalleled culinary experiences and fostering a culture of excellence while bringing something new to the community. Job Summary: We are seeking a seasoned, passionate FOH Manager to join our team. The ideal candidate possesses an extensive knowledge of food and wine, impeccable service standards, and the ability to anticipate guest needs. Responsibilities: The FOH leadership role supports the General Manager in overseeing day to day operations and is hospitality driven. Responsibilities include overseeing guest satisfaction, resolving complex complaints with professionalism, manage FOH scheduling and training, supporting and fostering a team of hospitality professionals. Qualifications: 1-2 years of management experience in upscale or fine dining restaurants. Previous experience with Toast, Aloha, or similar POS systems. Open table or Seven rooms experience is a plus. Base Pay: $72,000-$85,000 annually

Job Description JOB DESCRIPTION The Wild Thyme Company's experienced Staff Bartender will work directly with the Lead & other staff bartenders to produce a successful event. Teamwork and coordination will be crucial. Their skill in creating drinks and displaying high quality service should be implemented at all times. The goal is to enhance customer satisfaction so that we can maintain and expand our clientele. It is important that you understand the expectation set by The Wild Thyme Company’s Mission Statement, “The Wild Thyme Way”, Core Values “Passion for Food, Passion for Service” and “Words We Live By”. You are to ensure that the following goals are met: 1. Arrive to work on time., 2. Must have knowledge of a wide range of cocktails and mixology, with accurate measurements and garnishes., 3. Assist in unloading of truck, locating all items related to bar including, but not limited to, alcohol, sodas, mixers, fruit/garnishes, service items, bar box, & glassware., 4. Meet with Lead Bartender to get a brief event summary & plan of action in setting up the bar., 5. Responsible for prepping and cutting of all fresh fruit and vegetable garnishes, juices and other perishables for respective event., 6. Locate alcohol from TWTC or client and perform a quick inventory to ensure a successful event., 7. Assemble or check assembly of physical bar making sure that it is a stable workstation., 8. Greet guests in a courteous and friendly manner., 9. Identify wine & champagne that may be for tableside service and toast., 10. Responsible for ensuring that alcoholic beverages are not dispensed to guests under the age of 21., 11. Maintain a clean and orderly bar station and adhere to health and safety standards., 12. Required to monitor the alcohol intake of guests in accordance with the venue’s service and insurance policies., 13. If event is cash bar, the bartender is responsible for taking payment., 14. Practice ‘Teamwork’ and ‘Clean As You Go’ policies., 15. Read and understand all particulars of Banquet Event Orders, including start time, last call & and specifics of specialty cocktails., 16. Work effectively and efficiently with captain, event lead and event manager., 17. At the end of event, pack all left over alcoholic beverages for client to take or be returned to the shop., 18. Expediently communicate any challenges, guest complaints or requests to the captain, event lead or event manager., 19. Follow proper break procedure according to the employee handbook., 20. Ensure ingredient items are of proper TWTC standards in quality., 21. Be aware of costs and waste as you prep garnishes & ice down product., 22. Report broken equipment or repairs needed to a manager., 23. Provide continuous support & encouragement to staff bartenders/bar backs., 24. Current California RBS Certification Required

Job DescriptionTitle Manager, Technical Support Operations - POSReports to VP, Product Enablement POSAbout Payroc Payroc is a global payments technology company helping businesses get paid, grow faster, and operate smarter. From powerful POS systems to seamless online and mobile payment solutions, we equip merchants with the tools they need to succeed in today’s fast-moving commerce landscape. At Payroc, our culture is built around people who lead with grit, take ownership, and are not afraid to be a boss when it comes to driving results. We believe the best solutions start when we listen first to our customers, our partners, and each other so we can deliver payment experiences that truly make a difference for the businesses we serve. We are a team that moves quickly, thinks entrepreneurially, and celebrates big wins together. If you are energized by building relationships, solving real business problems, and creating opportunities for yourself and your clients, Payroc is the kind of place where you can make an impact and grow your career. Position Overview Payroc is seeking a hands-on and technically skilled Technical Support Manager to lead our PayrocPOS support operations and help deliver an exceptional experience to merchants, partners, and internal stakeholders. This role is responsible for overseeing the day-to-day performance of the technical support team while serving as a key escalation point for complex point-of-sale system issues across hardware, software, networking, and payment integrations. The ideal candidate brings a strong background in POS technology, payments, and technical troubleshooting within fast-paced restaurant or retail environments. In addition to leading and developing a high-performing support team, this individual will work cross-functionally with Product, Engineering, QA, and Sales to improve product readiness, streamline support processes, and ensure timely issue resolution. This position plays a critical role in maintaining operational excellence by driving support best practices, analyzing trends and system performance, overseeing POS testing initiatives, and ensuring service levels and customer satisfaction goals are consistently achieved. The Technical Support Manager will combine strong leadership capabilities with deep technical expertise to help scale PayrocPOS support operations and contribute to the continued growth of Payroc’s commerce and payment solutions. Duties and Responsibilities • Manage Technical Support Team: Supervise day-to-day operations of the PayrocPOS technical support team; mentor, coach, and develop team members., • Advanced Troubleshooting: Serve as an escalation point for complex POS system issues, including hardware, software, and network configurations., • System Debugging: Analyze logs, isolate root causes, and provide actionable insights to development and QA teams for issue resolution., • POS Testing Oversight: Collaborate with QA and product teams to develop and execute comprehensive test plans for new POS features, integrations, and releases., • Customer Experience: Ensure timely, high-quality technical support delivery to merchants, partners, and internal stakeholders., • Process Improvement: Identify trends, drive process enhancements, and implement best practices for support workflows, documentation, and incident response., • Cross-Functional Collaboration: Act as a key liaison between product management, engineering, and sales to ensure product readiness and customer satisfaction., • Data & Metrics: Monitor and report on KPIs, SLAs, and team performance metrics to senior leadership.Qualifications, • Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience)., • 5+ years of technical support experience, with at least 2 years in management or supervisory role., • In-depth knowledge of POS systems, particularly within the restaurant and retail verticals., • Experience in the payments ecosystem (payment gateways, terminals, EMV, PCI compliance)., • Proficient in system diagnostics, log analysis, and debugging tools., • Strong understanding of networking concepts (TCP/IP, firewalls, VPNs) and Windows/Linux environments., • Exceptional communication and customer service skills., • Proven track record of leading technical teams in a high-urgency, customer-facing environment.Preferred Skills, • Familiarity with PayrocPOS or similar systems (including Clover, Toast, Square, Lightspeed, Counterpoint, Aloha)., • Experience working with APIs, databases (SQL), and third-party integrations., • IT certifications (CompTIA A+, Network+, or equivalent) are a plus., • Agile/Scrum or ITIL experience preferred.Working Conditions, • Extensive desk-based work involving prolonged periods using a computer and sitting for extended periods., • Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations.Travel Component, • < 10% travel required.Job Classification, • Exempt Equality At Payroc we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individuals’ qualifications without regard to race, color, religion, national social or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation or any other status protected by the laws regulation in the location we operate. Payroc does not tolerate discrimination or harassment based on any of these characteristics. Payroc is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact Human Resources Department at HR@payroc.com Compensation and Benefits Our compensation reflects the cost of labor across several U.S. geographic markets. Actual compensation may vary based on a number of factors, including location, job-related knowledge, skills, and experience. Depending on the position offered, additional forms of compensation – such as bonuses, incentives, or equity – may also be included as part of the total compensation package. We offer a comprehensive range of benefits to support your overall well-being, both personally and professionally. These may include medical coverage, financial benefits, and wellness support tailored to your needs. Candidate Privacy Notice We are committed to protecting the privacy and security of personal information provided to us during the recruitment and hiring process. Our Candidate Privacy Notice explains how we collect, use, store, and protect your personal data when you apply for a role with us. This notice applies to all job applicants and candidates, including those located in the European Economic Area (EEA), the United Kingdom, Canada, and other applicable jurisdictions. You can find our Candidate Privacy Notice on our Careers Page under FAQs. Note to Agencies Payroc does not accept resume submissions from agencies outside of existing agreements. Please do not send unsolicited resumes to Payroc HR or to Payroc employees. Payroc is not responsible for any fees associated with unsolicited resume submissions.

Job Description Now Hiring: Experienced, Friendly, and Outgoing Restaurant Hosts (Tipped Position) Are you passionate about hospitality and love creating a great first impression? We’re looking for enthusiastic, customer-focused Hosts to join our team at a busy, casual dining restaurant. If you have a warm personality, strong communication skills, and at least five years of experience in a similar role, we want to hear from you! As a Host, you’ll be the first and last point of contact for our guests. You’ll play a key role in setting the tone for their dining experience and ensuring smooth front-of-house operations. Key Responsibilities: • Warmly greet and seat guests in a courteous and timely manner, • Present menus and provide initial information or assistance with questions, • Manage the wait list and maintain an organized seating chart, • Monitor table turnover and assist with flow of guests during busy times, • Keep the entrance, waiting area, and host stand clean and organized, • Communicate effectively with the kitchen and service staff regarding allergies, special requests, and guest needs, • Assist with to-go orders: packing accurately and efficiently, • Respond to guest concerns or complaints promptly and professionally, • Process payments and provide accurate change when needed Qualifications: • Minimum 3 years of experience in high volume restaurants, • MUST be 21 years or older, • Friendly, outgoing, and professional demeanor, • Strong organizational and multitasking skills in a fast-paced environment, • Quick Learner, • Excellent communication and customer service abilities, • Must be reliable, punctual, and a team player, • Must be able to work nights and weekends, • Familiar with Open Table (HIGHLY PREFERRED), • Familiar with Toast (HIGHLY PREFERRED) Requirements: • Ability to lift and carry 20lbs, • Ability to stand or walk for extensive periods of time Additional Information: • This is a tipped position. Minimum hourly wage plus tips!, • We participate in E-Verify to confirm employment eligibility If you enjoy meeting new people, thrive under pressure, and love working in a dynamic team environment, apply today!