Chula Vista
Job DescriptionMore than 130 years ago, we started with core values that never go out of style: listen, learn and help businesses and individuals reach their goals. Our financial strength and stability are key reasons Forbes names us one of the Best 100 Banks in America the past eight consecutive years and Newsweek names Banner one of the Most Trustworthy Companies the past four years. With more than $15 billion in assets and over 150 locations throughout Washington, Oregon, Idaho, and California, we understand our role in the economy and take that responsibility seriously. In addition to offering a source of capital to personal banking clients and businesses of all sizes, we place a high importance on employee volunteerism and donate millions of dollars each year to community organizations. As a Banker, you’ll be the welcoming face of the branch and a key partner in helping clients reach their financial goals. Your work ensures that every interaction is accurate, friendly, and aligned with our commitment to exceptional service. This role is a great fit for someone who enjoys connection, teamwork, and being part of a supportive, growth‑oriented environment. As a Banker III you will process client transactions accurately and efficiently in accordance with established policies and procedures. Refer Bank products and services and refer clients to other Bank specialists when appropriate. In this role you'll • Process client transactions accurately and efficiently while following established policies and procedures., • Provide an excellent client experience and represent the Bank with professionalism and care., • Help clients achieve financial goals by referring products, services, and Bank specialists when appropriate., • Serve as a leader in sales, operations, and client service within the branch., • Support branch operations, including mentoring, training, and coaching members of the teller team., • Work collaboratively to complete assignments with quality and timeliness, with or without direct supervision., • Maintain strong personal reliability and punctuality., • Engage in in‑person and phone conversations to identify and sell Bank products and services, meeting minimum referral standards., • Open new accounts using the Banner Way sales process, when assigned., • Ensure full compliance with policies, procedures, security requirements, and regulatory standards.What we're looking for, • You have a High School Diploma or GED (Required)., • You have two or more years of teller experience that includes sales experience with established goals (Required)., • An equivalent combination of education and experience can be considered in lieu of a degree.What helps you shine, • You bring strong organizational skills and enjoy focusing on details., • You’re comfortable with Windows‑based applications, calculators, and basic PC tasks., • You have solid math, negotiation, and problem‑solving abilities., • You communicate clearly in both verbal and written formats, and use polished phone and email etiquette., • You build relationships easily and bring excellent customer service to every interaction., • You’re able to work branch hours as scheduled., • You’re able to lift and move up to 25 pounds as part of essential job functions.Our company values, • Do the right thing, • Mutual respect, • Teamwork, • Honesty and integrityWhat our team says, • "I have the opportunity to learn and grow every day in my current role. I love the work life balance, knowing that we work hard, and strive for high performance but we are celebrated." – Glassdoor reviewCompensation & benefits, • Targeted starting salary range (based on experience): $20.35-$27.53/hr, • Annual incentive potential, • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life, • Paid vacation time, sick time and 11 company paid holidays, • 401k (with up to 4% match), • Tuition reimbursementIn this role you will have the opportunity to:, • Be responsible for processing transactions accurately and efficiently in accordance with established policies and procedures while providing an excellent experience for clients and acting as the face of the Bank., • Assist clients in achieving their financial goals by actively referring Bank products/services, and by referring clients to other Bank specialists when appropriate. Act as a leader in sales, operations, and client service., • Assist with the operations of the branch along with the training, mentoring, and coaching of teller team., • Be responsible for working effectively as a team contributor on all assignments. Perform quality work within deadlines with or without direct supervision., • Be responsible for maintaining a high level of personal reliability and punctuality., • Be responsible for selling Bank products and services via in-person and telephone conversations. Must meet minimum referral standards set by Manager. May be responsible for opening new accounts using the Banner Way sales process., • Be responsible for complying with policies, procedures, security requirements, and government regulations.Education & Certifications, • H.S. Diploma: required (an equivalent combination of education and experience may be considered) Experience, • 4 or more years of teller experience including sales experience with established goals required Knowledge, Skills and Abilities, • Possess strong organizational skills and be detail oriented., • Basic understanding of PC with Windows based applications and calculator., • Basic math, negotiation, and problem solving skills., • Possess effective verbal and written communication skills; proper phone and email etiquette required., • Possess good interpersonal and relationship building skills. Excellent customer service skills required., • Ability to work branch hours. Compensation & Benefits, • Targeted starting compensation range is based on location and experience: $18-$23, • Incentive and commission compensation may be awarded for eligible roles, • Comprehensive employee benefits, including: medical, dental, vision, LTD, STD and life, • Paid vacation time, sick time, personal days, paid volunteer time and 11 company paid holidays, • 401k (up to 4% match with immediate vesting), • Tuition reimbursement up to $5,250 annually (minimum service requirement)