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Job Description Job Title: Accounts Resolution Specialist- Level III Reports to: Head of Account Services Supervises: ART Level I and Level II Position Summary: The Level III Account Resolutions Specialist serves as the highest escalation point for complete, technical, and high-impact client account issues. This role demands expert-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Level Three ART specialist excels at analyzing and resolving intricate client and process related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, and prevent recurring issues. Additionally, this role plays a key part in mentoring lower-level specialists, refining support protocols, and contributing to process optimization initiatives that enhance overall operational efficiency and client satisfaction. Key Performance Areas & Key Performance Indicators: Submission Analysis (55%): • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy, • Handles escalated client tickets that exceed the scope of the Level One and Level Two Service Tiers, • Reviews and prioritizes escalated tickets for efficient resolution, • Investigates and resolves complex account discrepancies, connection issues billing issues, and service requests that have been escalated to Level Three support, • Collaborates with internal teams to resolve multi-departmental concerns, • Ensures all tickets are documented thoroughly and updated regularly, • Provides clear, professional, and timely updates to clients regarding their inquiries, • Explains complex resolutions in an easy-to-understand manner to build trust and confidence Mentorship (25%): • Mentor all team members in the intricacies of Payment Processing and Account Maintenance, • Write our procedures how-to-guides, and continuing education resources on any topic that reaches level three that has steps that can be captured and documented, • Works with Director of Client Experience to analyze workflows that optimize efficiency and bring value to the client experience, • Asses Level One and Two ART by offering guidance and training on basic and complex scenarios, • Acts as a resource for resolving questions and improving team knowledge, • Ability to manage multiple team members, and other priorities in a fast-paced environment, • Skilled and able to execute all tasks within the ART Level One and Two Scope of Work, • Maintain daily/weekly/monthly metrics, including total tickets assigned, resolved, and open tickets Education: • 2+ years in customer service, payment processing, account management, or a related field, with experience handling escalated issues Customer Service Excellence – Demonstrates professionalism, patience, and empathy when addressing client inquiries implementing the Myriad Systems ELR strategy- Empathize, Localize, Strategize. Maintains a client-focused approach to deliver timely and accurate resolutions. Communication Skills – Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail – Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities– Quickly asses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three Closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills – Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLA’s). Technical Proficiency – Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g. Excel) Team Collaboration – Works collaboratively with team members to resolve issues and improve processes. Actively participate in team discussions, offering feedback and insights Adaptability and Flexibility – Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative – Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency Compliance Awareness – Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Strength- Employee must be able to stand and/ or sit for periods of time while waiting on customers. Employee may be required to walk, reach, lift, carry and bend. This job also requires the ability to lift and/or move up to 15 lbs. Occasionally, may need to lift more than 15 lbs. Finger Dexterity- Employee will have to use fingers to make small movements, such as typing, picking up small objects, or pinching fingers together. Talking- The ability to convey information accurately by speaking to customers and other employees Hearing- Able to hear average or normal conversations and receive ordinary information. Visual Abilities- Specific vision abilities used by this job are close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Job Description Customer Success Specialist – Join Our Award-Winning Team! Location: 20 Brookdale Pl, Mt Vernon, NY 10550 At , we’ve been proudly serving our community since 1939—and our success comes from putting people first. We’re looking for a Customer Success Specialist to join our team in Mt. Vernon. In this role, you’ll be the first point of contact for our customers across digital channels, ensuring they receive the top-notch service we’re known for. Why You’ll Love Working Here We believe great work deserves great rewards. When you join Yost & Campbell, you’ll enjoy: • Pay Range: $18 - $21 per hour, • Weekly Pay On Friday, • Comprehensive Benefits Package – Medical (3 plans to choose from), Dental, Vision, HSA with company contribution, $25,000 Life & AD&D, Long- and Short-Term Disability, plus options for additional voluntary life insurance up to $300,000., • Financial Security – 401K with company match to help build your future., • Work-Life Balance – Generous paid time off and paid holidays., • Perks & Discounts – Employee discounts on all our services, plus an Employee Referral Program., • Professional Growth – Ongoing training, development, and a supportive team culture., • Monitor and triage incoming customer requests from email, website forms, and digital platforms., • Respond promptly and professionally to inquiries from the digital agent or escalated call center concerns, providing information or directing requests to the right team., • Drive and champion customer retention efforts with outreach to schedule priority calls and maintenance visits., • Manage online appointment scheduling through digital tools and CRM systems., • Document and track all customer interactions in the CRM for accuracy and follow-up., • Collaborate with internal teams to resolve customer issues and ensure seamless service delivery., • High school diploma or equivalent; some college a plus., • Excellent written and verbal communication skills., • Strong organizational and time management abilities., • Comfort handling a high volume of customer emails, chats and messages., • Tech-savvy with CRM systems (ServiceTitan experience preferred)., • A customer-first attitude with a friendly, professional approach. This is a full-time, in-office position Monday-Friday 8:30AM-5:00PM at our Mt. Vernon location. Flexibility is required to cover peak customer service hours.

Job Description Job Title: Client Success Associate Reports to: Head of Account Services Date last edited: November 7, 2025 Position Summary: The Client Success Associate serves as a multi-disciplinary position skilled in complex client issues, successful activation, engaging non-processing accounts, and handling of delinquent accounts. This role demands high-level problem-solving, in-depth knowledge of account management processes, a proactive approach to researching variables, and a strong working knowledge of the terminals and gateways used in payment processing. The Client Success Associate excels at analyzing and resolving multi-layered client and process-related challenges. They work closely with internal teams, including IT, compliance, and senior leadership, to implement sustainable solutions, improve workflows, maintain accounts financially current, and prevent recurring issues. This role also plays a key part in mentoring lower-level activation specialists, refining activations protocols, and contributing to process optimization initiatives that enhance overall operational efficiency. Key Performance Areas & Key Performance Indicators: Activations: 40% • Oversees and facilitates the Activations Specialist(s) collaboration with IT, Sales, Shipping and Applications to track all onboarding activities, ensuring all required documentation, training, and initial setup processes are completed., • Understand client goals and workflows to continually assess the effectiveness of Myriad’s activation protocols and procedures ensuring that they align with client needs and ensure optimal usage of the Myriad’s products or services., • Review activations calls that occur monthly for constructive feedback and coaching opportunities., • Plan, schedule, create team trainings focused on strengthening client loyalty, boosting client confidence in our services, and fostering ongoing client commitment from point of installation. Delinquent / Non Processing Accounts: 25% • Work from the designated Monday boards to identify which accounts are in delinquent/ default/ blocked/ NSF status, or are not processing, and taking proactive steps to recover back balances and bring the account current, and/or get the actively processing., • Smooth handoff of any accounts who will be sent to collections., • Use of approved forms Account Management: 25% • Serve as the escalation point of contact for incoming phone calls, addressing client inquiries with professionalism and accuracy., • Ensure accurate, swift, and professional resolution of client tickets defined to reside within the Level Two Service Tier., • Provide back-up coverage when other Level II & Level III Specialists and Activations is out of the office. Metrics Tracking & Reporting: 10% • Maintain daily/weekly/monthly metrics of account activations, successful onboard, accounts that were identified at-risk and the actions taken to secure them., • Track trends and conduct root-cause analysis to identify any process issues that can be addressed in order to mitigate escalations in future clients and smooth out the client experience. Education: • Foundational Knowledge Execution – Demonstrates organizational awareness and initiative., • Advanced Issue Resolution – Investigates and resolves complex account discrepancies., • Service Management – Skilled in reviewing and prioritizing escalated tickets for efficient resolution., • Client Communication – Provides clear and professional updates to clients and departments., • Process Improvement – Identifies recurring issues and recommends workflow enhancements., • Reporting and Analysis – Generates reports and root-cause analyses for management insights., • Adaptability – Manages multiple priorities in a fast-paced environment. Communication Skills- Strong verbal communication to effectively manage phone interactions. Clear and concise written communication for email correspondence and ticket documentation. Attention to Detail -Ensures accuracy in issuing and documenting service tickets. Identifies errors or inconsistencies in account records or service requests. Problem-Solving Abilities -Quickly assesses and resolves account issues within the Level Three ART Service Tier. Escalates Level Three closure requests to the Account Resolution and Closure Specialist (ARC) appropriately while ensuring smooth handoffs. Organizational Skills- Manages multiple tasks effectively, including monitoring emails, handling calls, interacting with third parties and maintaining metrics. Prioritizes workload to meet deadlines and service level agreements (SLAs). Technical Proficiency- Skilled in using CRM systems, ticketing software, and email platforms. Comfortable generating and analyzing reports using basic data tools (e.g., Excel). Team Collaboration- Works collaboratively with team members to resolve issues and improve processes. Actively participates in team discussions, offering feedback and insights. Adaptability and Flexibility- Thrives in a fast-paced environment, responding promptly to changing priorities. Open to learning new systems, tools, and processes to enhance efficiency. Accountability and Initiative- Takes ownership of tasks and follows through to completion. Proactively identifies opportunities for process improvement or efficiency. Compliance Awareness- Understands and adheres to company policies and regulatory guidelines. Maintains confidentiality and security of sensitive client information. Employer reserves the right to change this job description at any time, should business needs arise.

Job Description Job Description JOB TITLE: Housing Specialist FLSA: Non-Exempt DIVISION: Services REPORTS TO: Shelter Director LOCATION: College Point (Queens) SALARY: $45,000.00 -$ 50,000.00 SUMMARY: This position will work out of a 200+ bed men’s homeless shelter located in College Point, NY. The Housing Specialist is responsible for working with clients to identify suitable and permanent housing options. DUTIES & RESPONSIBILITIES: • Interfaces with the landlord and management companies to establish a working relationship, • Create and maintain a liaison with the DHS Housing Placement Unit, • Oversees landlord and management company compliance in meeting the established housing laws, building codes, and lease agreements, • Works in conjunction with Case Management to identify potential clients who are housing-ready, • Resolves crises or conflicts with landlords and management relationships, • Ensures uniformity in maintaining fair housing standards in securing apartments, • Develops and maintains a database of available housing options, • Works towards identifying new housing opportunities for clients through ongoing networks, • Prepares and/or coordinates reports and related information related to housing codes and compliance, • Informs Case Management staff of unit readiness and/or problems with the client maintaining units, • Prepare housing packages (HRAs 2010E Application, General Population Housing Packages, HUD VASH Application Process, HPD Section 8 Process, LINC IV, IV++, and V) and collaborate with Case Management staff in the preparation of psychosocial applications, assisting in the access to any necessary documents. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Work experience should include, but is not limited to, negotiating lease agreements with landlords and/or real estate management companies, as well as providing housing for special needs populations. Knowledge of applicable state and city housing and disability laws and codes is essential. Must possess a valid driver’s license. Bilingual English/Spanish is a plus AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission: Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions for workers by setting and enforcing standards, as well as providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations, while also maintaining a workplace free from recognized serious hazards.

Competitive pay - As a Data Entry Specialist at Validus Fitness Training, you will: Enter data accurately and efficiently into various systems and databases; Maintain the integrity and security of all data; Ensure all data is properly formatted and organized; Collaborate with team members to trouble

As a member of the PPE Technical Support team, the PPE Technical Support Specialist provides users of the Optimal Blue Product and Pricing Engine with excellent customer service, issue resolution and education/training on new product updates and enhancements. PPE Technical Support Specialist. Typica

Pediatric Pulmonologist/ Sleep Specialist. The Division of Respiratory and Sleep Medicine in the Department of Pediatrics at The Children s Hospital at Montefiore (CHAM)/Albert Einstein School of Medicine is seeking candidates with training in Sleep Medicine to join our dynamic and growing faculty.

A company is looking for a Sr Business Learning Specialist to design and deliver impactful training programs. Key Responsibilities Design, develop, and deliver training programs using adult learning principles to enhance performance Maintain and update training materials and collaborate with mana

A company is looking for a Contact Center Learning Specialist to facilitate training at their National Sales Center.Key Responsibilities Facilitates training and coaching for new hires and ongoing training for existing agents Monitors training effectiveness using performance results Collects fee

Competitive pay / Medical, dental & vision / 401k match / PTO / Paid training - As a Starlink Customer Dispatch Specialist at DSI Systems Inc.

Help us succeed as our next PayPal Dispute Resolution Specialist to perform responsibilities as a Dispute Resolution Specialist.Stay adaptable to changing priorities and business needs.Ensure compliance with safety and company policies.Perks include competitive pay, flexible scheduling, training opp

Along with the Program Coordinator, the Educational Specialist directly oversees the effective implementation and delivery of lessons, coaching & training of staff, direct oversight of the program’s instructional curriculum, and assessment of the program's impact and effectiveness as it relates to

The role of a Target Security Specialist can provide you with the:. The good news is that we have some amazing training that will help teach you everything you need to know to be a Target Security Specialist. As a Target Security Specialist, no two days are ever the same, but a typical day will most

This position will also require you spend 60 days aboard the training ship at sea each summer! The Senior Purchasing & Production Specialist will be responsible for developing procurement guidelines that comply with established regulations, assist with kitchen production and support operational goal

The Employment Specialist provides employment readiness training coaching and support for disconnected youth ages 18-24 at the Next Generation Center.This position sources and obtains career internship and training opportunities for youth.Understand and promote the organization's Mission, Vision, an

FLUENT Corp. is a vertically integrated cultivator, processor, formulator, and retailer of Premium Cannabis Products currently operating in Florida, New York, Pennsylvania and Texas as Fluent Cannabis. Our purpose is to compassionately provide patients access to the highest level of medical cannabis in an unrivaled, professional healthcare environment with outstanding customer service. Patient care always comes first at Fluent and our standards, practices, and performance is unmatched. \n\n We are looking for leaders who want to work alongside great talent and create a positive work experience for their team. We are focused on continuous improvements, which creates development opportunities, engaged feedback, and increased contributions towards our goals as a leader in the medical cannabis industry. \n\n Find out more at . Follow us on LinkedIn. \n\n ROLE SUMMARY \n As a Lead Dispensary Sales Associate (Lead DSA), you are a salesperson and will be the first point of contact for our customers when they enter the store and the face for Fluent. You will help create the energy and excitement around Fluent products, provide the right solutions, and provide the knowledge needed for patients to use our products safely. You understand that the Fluent dispensary is dedicated to delivering a customer experience that's unlike any other. It starts with you reviewing a doctor's recommendation, and with the support of your store team members, you match those needs with the right products that meet those needs. You will sell effectively, and every day is an opportunity for you to turn another Fluent visitor into a loyal Fluent customer. \n Cultivating Patient Relationships & Driving Sales Growth \n The Fluent Lead Dispensary Sales Associate plays a pivotal role in fostering exceptional patient experiences, achieving sales goals, and supporting overall dispensary success. This multifaceted role combines patient care expertise with product knowledge and delivery services. \n Building Patient Trust & Loyalty \n • Exceptional Customer Service: Deliver exceptional service while exceeding sales goals by establishing trust, addressing patient needs, and providing in-depth product education., • Compassionate Care: Utilize in-depth knowledge of medical cannabis to assess patient needs, recommend suitable products, and provide ongoing support., • Sales & Revenue Focus: Strive to increase dispensary, team, and personal sales through consistent goal achievement and effective customer engagement., • Inventory Management: Conduct accurate inventory counts, prepare sales reports, and manage stock levels to ensure patient needs are met., • Delivery Specialist: Safely and efficiently deliver medical cannabis to patients, adhering to all legal and safety regulations. As an integral part of this role, Lead DSAs may also deliver products to vendors., • Ability to drive to multiple locations; schedule varies and is inclusive to the requirements of this role., • Assist in training new staff members, • Prepare daily and weekly deposits and reconciliation, • Daily cash counts, • Opening and closing procedures, • Manage OTC/Apparel inventory, • Ensuring clear communication of announcements discussed on manager calls to sales team, • Joining and participating in weekly manager calls, • Positive Work Environment: Contribute to a positive and professional work environment., • Safety & Compliance: Prioritize a safe and clean work environment, conducting oneself with integrity and adhering to all company policies and state regulations., • High School Diploma, • Experience in customer service and receptionist capacities a plus, • Must be computer literate and capable of accurate data entry, • Must hold valid authorization to work in the U.S., • Valid driver's license and in good standing, • High School diploma or GED, • One+ years sales experience #ENGHP Salary $20 USD per hour

HAVE YOUR CDL-A? SPEAK WITH A SEATING SPECIALIST TODAY! * Western Express has for company truck drivers! (CDL-A required.With our , and , Western Express is your

This position will also require you spend 60 days aboard the training ship at sea each summer! The Senior Purchasing & Production Specialist will be responsible for developing procurement guidelines that comply with established regulations, assist with kitchen production and support operational goal

Healthcare Support is seeking a travel Patient Care Tech for a travel job in New Rochelle, New York. • Specialty: Patient Care Tech, • Discipline: Allied Health Professional, • Start Date: 12/29/2025, • Duration: 13 weeks, • 36 hours per week, • Shift: 12 hours, days, nights, • Employment Type: Travel A high school diploma or G.E.D. is required, along with two years of full-time experience in nursing or psychiatric/behavioral health care within a high-volume, intensive care setting. Alternatively, a satisfactory combination of education, training, and experience may be considered. However, all candidates must possess a minimum of a high school diploma or G.E.D. • Graduate of a State Certified PCT/PCA program, • Completion of and certified to perform vital signs, phlebotomy, EKGs and blood glucose monitoring, • Successful completion of an appropriate training program in the application and use of restraints and seclusion must be completed, • Basic Life Support Healthcare Support Job ID #483105. Pay package is based on 12 hour shifts and 36 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Healthcare Support excels at providing a streamlined and red-carpet experience for our travelers. Whether you are a nurse, a therapist, or an allied health professional, our goal is to connect you with top-rated facilities throughout the country and get you on the road to your next adventure. We leverage 20 years of relationships with the industry’s most respectable companies across all 50 states, both through direct client partnerships and via national MSP programs. From health systems and hospitals to specialty clinics and post-acute facilities, you can work where you want to work and go where you want to go. Not only does HealthCare Support reimburse for relocation and travel costs on your first check, but we also offer license and certification reimbursements required for your assignments so that you can focus on building your career. During your assignment, you’ll have access to medical benefits, 24/7 support from our Clinical Advocacy Team, and a travel team with stateside operations. Your travel team will include a designated credentialing expert to help you navigate every step of the on-boarding process, a payroll specialist who you can communicate with directly, and a skilled recruiter who takes the time to understand your needs and works hard to find the right position for you. Don’t get lost in the shuffle of another overblown staffing agency. Choose HealthCare Support to be your trusted partner that you can rely on for all your travel assignments. We can’t wait to hear about the amazing adventures you’ll have! Pst! Ask us about our Direct Hire Opportunities! • Vision benefits, • Guaranteed Hours, • License and certification reimbursement, • Medical benefits, • Dental benefits, • Mileage reimbursement, • Employee assistance programs, • Referral bonus, • 401k retirement plan, • Holiday Pay, • Weekly pay

Job Description Job Description JOB TITLE: ACTIVITY SPECIALIST FLSA: NON EXEMPT DEPARTMENT: YOUTH SERVICES REPORTS TO: PROGRAM DIRECTOR LOCATION: Queens,NY SALARY: $37000.00 - $42,000.00 SUMMARY: The Activity Specialist delivers targeted, structured programming in an area of personal expertise (i.e specific sport or art medium) through a Positive Youth Development context that fosters growth and learning, maximizes safety, and instills hope and motivation. DUTIES & RESPONSIBILITIES: • Delivers targeted instruction in an agreed upon program area to enhance after-school programming. Most programs will be delivered once or twice a week for a specified number of weeks per activity cycle., • Responsible for the well-being of a group of participating youth during the instruction period. Ensures the safety of all participants throughout the instruction period., • Leads the specified activity instruction in a manner that is designed to increase self-esteem and teach important life skills., • Tracks progress of all participants and reports outcomes to the Program Director, • Prepares lesson plans for all activities delivered EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: College Degree preferred, High school Diploma/GED required and expertise in the specific area that he/she will be teaching. High energy, dynamic personality and genuine passion for youth needed. Ability to lift, push and pull up to 50lbs and ability to climb steps. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

The Fresh Market - 725 White Plains Road [Store Manager] As a Scanning Specialist at The Fresh Market, you'll: Conduct scheduled and random price audits to ensure accurate pricing for the guests; Manage Produce ID Training Program for the front-end to ensure accurate scanning and pricing of produce;

Forge Connections, Elevate Experiences: Become a Junior Customer Engagement Specialist at Atomic Promotions Inc.! Atomic Promotions Inc. , a rapidly growing marketing firm in Yonkers, drives direct outreach for top telecom brands. As the team behind Verizon, we bring fiber internet, TV, and phone services to customers, and we're hiring caring, customer-focused Customer Engagement Specialist - Entry Level to ensure a smooth and satisfying post-enrollment experience. As a Junior Customer Engagement Specialist, you can start a career in client relations with hands-on training and mentorship. The Customer Engagement Specialist will be the main contact for customers, addressing inquiries, resolving concerns, and building relationships. If you're patient, detail-oriented, and thrive in a client-focused role, the Junior Customer Engagement Specialist role is your chance to develop skills and advance in a supportive environment that values customer satisfaction. Who We Are At Atomic Promotions Inc. , we’re driven by a passion for outstanding client experiences and developing top-tier service talent. Based in White Plains, our collaborative, high-performance culture thrives on hands-on training, mentorship, and results—delivering real impact for partners like Verizon while building meaningful careers. What We Are About At Atomic Promotions Inc. , we bring energy and purpose to every customer interaction—connecting communities with fast, reliable Verizon services. Through personalized, ethical support after enrollment, we create meaningful experiences and lasting relationships, all while fostering a team culture that values growth, precision, and genuine care. What Will I Be Doing as a Junior Customer Engagement Specialist? * Serve as the primary point of contact for new and existing Verizon customers acquired through our direct campaigns. * Proactively engage with customers to address inquiries related to billing, service features, account management, and basic technical troubleshooting for services. * Clearly explain Verizon features, benefits, promotions, and account details in a concise and customer-friendly manner. * Resolve service issues efficiently and empathetically, striving for first-contact resolution to ensure high customer satisfaction. * Accurately document all customer interactions, inquiries, and resolutions within our client relationship management (CRM) systems. * Identify and escalate complex customer issues to appropriate Verizon technical support or specialized departments, ensuring proper follow-through. * Build strong, lasting client relationships by delivering exceptional service and acting as a trusted advisor for their Verizon needs. * Stay up-to-date on all Verizon product offerings, new promotions, and industry developments through continuous learning. * Contribute to improved service strategies by providing on-the-ground insights from client interactions and feedback. * Uphold a high standard of professionalism and brand representation for both Atomic Promotions Inc. and the Verizon brand in all client-facing engagements.

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Job Description RESIDENTIAL SUPPORT SPECIALIST - Part-time Salary Range:$16.70 Hr To $17.70 Hourly Weekends Advancing Opportunities, an affiliate with Apis Services is currently seeking qualified candidates to fill the role of Residential Support Specialists (DSP) position part-time in Demarest, NJ Part-time Rate $16.70 base / $17.70 weekends Advancing Opportunities is seeking a caring, compassionate people to provide assistance, supervision, guidance, mentoring and direction to our residents. Our mission is “Achieve full societal participation for all people with disabilities”. Use your talents to assist and teach our consumers, with intellectual and physical disabilities, about: cooking, housekeeping, recreation, shopping, budgeting, healthy living, hygiene, personal medical care, coping skills, social skills, friendship building, and how to utilize their community resources. Make a difference by helping others gain daily living skills, greater independence and autonomy. No experience necessary, we offer paid training Requirements: Valid driver’s license 18 years or older High School Diploma or equivalent Consent to State, Federal Criminal Background Checks; Drug Screen; Pre-Employment Physical, PPD; Complete all orientation, pre-service training as required Why should you work for Advancing Opportunities? ALL employees receive: Weekend Pay Differential $500 Employee Referral Bonus Competitive Wages Paid Training Career Advancement Opportunities Employee discount Programs Daily Pay! Get paid when you need it! Full-time employees also receive: Medical, Dental, and Vision benefits 401k, Life, Disability Insurance Generous Paid Time Off (PTO) Wellness Program, more Who we are: Advancing Opportunities, Inc, an affiliate of Apis Services, is a 501 (c) 3 non-profit organization providing services and supports to people with disabilities and their families so they can live independently. Recognized as one of the leading disability service providers in the state of New Jersey, the agency is committed to person-centered services delivered in the community. Apis Services, Inc. provides administrative services, including recruiting and onboarding new team members for more than 30 for profit and non-profit organizations across the United States so they can focus on their all-important missions. APIS Service, Inc. is a progressive corporation with over 3500 employees nationwide and growing. The employment opportunities we have to offer dedicated and caring career seekers are endless. Join us in helping to make a difference in the lives of the people we serve by providing good people to support the missions they serve. Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Apis Services provides equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.

Job Description Future Remodeling is looking for a talented and enthusiastic Content Creator & Social Media Specialist to help us showcase our amazing work and grow our online community! If you have a passion for creating engaging content and a knack for spotting the next big trend, we want to hear from you. You'll be the driving force behind our online presence, creating visually stunning and compelling content across multiple platforms. This role offers the perfect canvas for someone who thrives on creativity, stays ahead of digital trends, and is eager to make an impact in a dynamic, fast-growing company. In this role, you will get the opportunity to think outside of the box, own creative vision, and work with autonomy, while still having clear objectives and leadership. This opportunity is best suited for a go-getter looking to grow, develop, and thrive in a quick-paced scaling environment. Scope of Work: * Content Creation: Capture high-quality photo and video content, including drone footage, to showcase projects and company culture. Travel to project sites across New Jersey, New York, and designated regions to document projects at all stages — before, during, and after installation. * Content Editing: Edit and refine high-quality, engaging content tailored to each platform to maximize organic reach and audience engagement. Ensure all content aligns with the brand voice, visual identity, and strategic objectives. * Content Management: Organize and maintain all content assets and files with structured storage systems. Ensure timely and secure content transfers across teams and platforms. * Social Media Management: Develop, manage, and maintain a comprehensive social media content calendar. Schedule and publish posts consistently across all platforms. Monitor and track platform trends, emerging features, and best practices to continuously enhance content performance. Manage and optimize performance across all current social platforms, including Instagram, Facebook, YouTube, TikTok, X (Twitter), Threads, and LinkedIn. * Design Support: Assist with basic design needs to support marketing initiatives. * Strategy & Reporting: Conduct social media reporting and trendwatching to inform our content strategy and optimize performance. * Brand Storytelling: Develop creative narratives that showcase our projects, team, and company values in compelling ways. * Collaboration: Work closely with internal teams to create dynamic content for advertising campaigns and promotional materials. Trend Innovation: Stay up-to-date with social media trends, platform updates, and industry developments to keep Future Remodeling at the forefront of digital marketing. Requirements * Education: Associate's degree in Marketing or Business is required; Bachelor's degree is preferred. * Experience: 1–2 years of relevant professional experience in content creation and social media management in a small or medium business is preferred. * Platform Expertise: Good knowledge of major social media platforms and their best practices. * Communication: Excellent communication skills, both written and verbal. * Content Experience: Proven experience with content creation (photo and video). * Content Editing Skills: Basic understanding of video editing software (e.g., CapCut, Adobe Premiere Pro) and graphic design tools (e.g., Canva), with a strong willingness to learn and grow. * FAA Part 107 Certification: Holding or willingness to obtain an FAA Part 107 license for commercial drone operation (training and certification expenses will be covered by the company). * Creative Vision: Ability to conceptualize and execute visually compelling content that resonates with our target audience. * Trend Savvy: A deep understanding of current trends and a genuine passion for digital marketing and content. Growth Mindset: A strong willingness to grow, learn new skills, and take on new challenges. Benefits * Salary range: $50,000 - $60,000 * Company provided technology and equipment * Comprehensive medical, dental, and vision benefits * Life insurance * Generous paid time off * Opportunity for professional growth and skill development within a rapidly expanding company * Regular company outings and events to celebrate team wins Schedule and Location: This is an in-office position from Monday to Friday with job duties that will require your frequent presence at various job sites and events in NJ. You must be willing to travel. Your presence will be needed for content shoots, team meetings, and special projects as required. Company Website:

Job DescriptionWho is Beauty Barrage? Beauty Barrage is a full-service strategic sales management team with our Field Team servicing doors across North America. Beauty Barrage works with some of the hottest brands in beauty today and provides in-store support in retailers like Sephora, ULTA, Bluemercury, and more! We have over 200+ beauty professionals servicing over 3,000 doors in the U.S. and Canada. We were also named to the Inc. 5000 list of fastest-growing companies. Job Summary: The objective of the Brand Specialist position is to productively support Beauty Barrage’s client brands in various retailers. The Brand Specialist will be responsible for achieving sales targets in an assigned market, cultivating relationships, and driving brand awareness. As a Brand Specialist, you will report to the Field Sales Manager or Brand Executive depending on your market. Our Brand Specialists are expected to be self-starters, results-oriented, and have a passion for the beauty industry. This is a fluctuating, part-time opportunity, with the work schedule varying monthly based on the brands’ needs and distance willing to travel.Job Duties: • Achieve sales goals for assigned brands., • Represent brands within an assigned territory and retailers to drive sales and brand awareness., • Establish and develop strong relationships with the store teams., • Educate and train store staff on brand knowledge., • Execute interactive product demonstrations., • Ensure product merchandising meets company standards., • Provide critical feedback through survey responses., • Leave a positive lasting impression after each store visit.Qualifications:, • Minimum 2 years beauty retail experience, • Passionate about the beauty industry and knowledgeable of the in-store retail environment required., • Strong interpersonal skills and ability to influence., • Must be able to motivate others and work as part of a team., • Must be available on weekends., • Beauty savvy and able to represent the company image that is both polished and professional., • Must own a vehicle and be able to travel within territory., • Ability to occasionally lift and/or move up to 40 pounds.What’s in it for you?, • We hire employees, not just freelancers!, • Competitive Pay, • Accrue PTO, • Health Insurance (when applicable), • Full Scheduling Support, • Brand Founder Appearances!, • Elevated product Education & Training, • Work with multiple brands & retailers in multiple categories of beauty, • Opportunities to grow with a company that is growing 111% year after year Live our Company Core Values!, • Obsessed with success \u007C We over-deliver. We make you look good., • We skip to work \u007C We love what we do because we do what we love., • Evolve or die \u007C We eat the status quo for lunch., • We got the tattoo \u007C This isn't a gig, it's a career., • Embrace the chaos \u007C It might be beauty, but it ain't always pretty., • We've got your back \u007C We fiercely support each other and celebrate every win.

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: DIRECTOR OF SOCIAL SERVICE FLSA: NON-EXEMPT LOCATION: MANHATTAN, NY SALARY: $40,000-$45,000 SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with the client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to the job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Proof of education required. Bachelor's Degree preferred. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently, but know when to raise issues with the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Program: Sterling Community Center Location: White Plains, NY (Onsite & Mobile) Hours Per Week: 21 FLSA Status: Part Time, Non-Exempt Salary Range: $19 - $24/per hr Summary Description: The Recovery Specialist plays a pivotal role in supporting individuals on their journey to recovery from mental health challenges. This position involves providing personalized assistance, advocacy, and guidance to empower clients to achieve their goals and enhance their overall well-being. Responsibilities: • Engage with individuals receiving mental health services to build rapport and establish a trusting relationship., • Collaborate with clients to develop and implement personalized recovery plans., • Provide emotional support, encouragement, and crisis intervention as needed., • Facilitate individual and group sessions focused on skill-building, coping strategies, and goal setting., • Advocate for clients' needs and rights within the organization and in the community., • Collaborate with multidisciplinary teams to ensure coordinated and holistic care., • Assist clients in accessing and navigating community resources and support services., • Maintain accurate and confidential documentation of client interactions, progress, and setbacks., • Monitor and assess client progress in achieving recovery goals and adjust plans accordingly., • Participate in regular training and professional development opportunities. Competencies: • Empathy and compassion in working with individuals experiencing mental health challenges., • Excellent communication and active listening skills., • Knowledge of recovery-oriented principles and practices., • Crisis intervention and de-escalation skills., • Cultural competence and ability to work with a diverse client population., • Collaboration and teamwork in a multidisciplinary environment., • Strong organizational and time management skills., • Respect for confidentiality and ethical standards. Key Performance Indicators (KPIs): • Successful implementation and progress in individualized recovery plans., • Attendance and engagement in group sessions and activities., • Timely and accurate documentation of client interactions., • Collaboration and communication with multidisciplinary teams., • Reduction in crisis situations and improvement in coping skills., • Professional growth and development through ongoing training. Requirements: • Bachelor's degree in Psychology, Social Work, Counseling, or a related field., • Minimum of 2 years of experience in mental health or related roles., • Knowledge of recovery-oriented principles and trauma-informed care., • Certification as a Certified Recovery Peer Advocate (CRPA) is a plus., • Familiarity with community resources and support services., • Ability to work flexible hours based on client needs., • Commitment to ongoing professional development. Special Considerations: • Hours per week, reporting structure, and location are subject to change per program needs. Mandated Reporter: This is a Mandated Reporter position. The NYS Justice Center legislation defines anyone who has regular and substantial contact with any person with special needs as a “custodian” under the law and, therefore, a mandated reporter. You can be held liable by both the civil and criminal legal systems for intentionally failing to make a report. Greater Mental Health of New York is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Greater Mental Health of New York is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request a reasonable accommodation, contact the Human Resources Department.

Job Description The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement, ORR, our program provides a safe and nurturing environment for youth in a Basic Shelter program located at our licensed residential facilities as well as a Transitional Foster Care program in foster homes in the Bronx, Brooklyn, Queens and Westchester. In all programs, we provide therapeutic, medical and educational services, as well as other supports that youth need to achieve success through an array of strength-based and targeted interventions as we link them with family members and/or other sponsors in the United States. We want all children we support to move forward with their lives and thrive. About the Role The Case Manager work directly on the reunification process of the child along other stakeholders as per ORR Policy and Regulations. The Case Manager ensure all the child needs (medical, legal, educational, and emotional,) are meet while in care. The caseload assigned as per ORR regulations is up to 8 cases per case manager. What You’ll Do · Case management responsibilities include all necessary tasks as required by the Federal Office of Refugee Resettlement. · Works closely with Unification Specialist (TPG) to ensure timely and safe reunification process for all minors in care abiding by ORR Field Guidance 24. · Develops and maintains contact with youth and their service providers for medical, social, educational, and other related service needs. · Follow up with legal service providers regarding the timely submission of any documentation or correspondence needed for the legal relief process. · Maintains professional and timely communication with stakeholders including , GDIT, Legal Service Provider, The Young Center, ICE regarding the child case. · Performs discharge and release functions to ensure that each youth has a safe, appropriate and prompt release plan. · Documents weekly client contacts and maintain case files up to date and audit ready in accordance with regulations. Ensure all ORR, OCFS, and Education mandates and requirements are met. · Works collaboratively with the Clinical Team in approaching each child’s case. · Ensure that home visits to foster parents occur, assessing for comfort and safety of the child and that all pertinent information is relayed appropriately to foster parents. · Participates and attends all required weekly staffing with GDIT/ORR and program related meetings. · Maintains knowledge of issues affecting UC and provide immediate support in tandem with clinical when needed. · Collaborate with all other POH departments and maintain closely communication to ensure a holistic approach to meeting the child needs. · Supports and participates in individual and group supervision. · Participates in the implementation of PBIS to promote and reinforce a positive social culture with all people supported and staff at POH. · Some evening and weekend hours as per ORR mandates. · Performs other duties as assigned. Your Qualifications · Bachelors in a Human Services field. · Minimum one year of experience in case management field (preferred). · Knowledge of child welfare and immigration-related legislation. · Excellent verbal, and written communication and organizational skills are essential. · Proficient in Microsoft Office suite, knowledge of MyEvolv recommended · Bilingual (English/Spanish) a must · Valid Driver's License with a clean driving record Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory Responsibility No Work Environment: Office/Field for foster home visits Position Type/Expected Hours of Work: This is a full-time position. Days and hours of work are Monday through Friday in office (, 4 days in office, 1 day remote) including assigned weekend coverage (remote). A few times a month, case managers might be assigned in advance a 2pm-10pm shift (remote) to ensure 7-day case management services as required by ORR. The office is located in Brooklyn, NY. Additional Requirements: · Authorized to work in the U.S. · Ability to travel to other Rising Ground sites if required for meetings or trainings. Equal Employment Opportunity Statement It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.