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Job DescriptionDescription: The Role Are you an RF expert who thrives on technical challenges? As a Wireless Technician II, you will transition from standard installations to independently managing complex RF deployments. This role is for a high-level technician who can troubleshoot performance issues on the fly, interpret intricate engineering drawings, and serve as a technical mentor for junior team members. What You’ll Do • Advanced Integration: Install and integrate RF equipment (radios, antennas, fiber) and assist in system commissioning., • Technical Troubleshooting: Independently diagnose and resolve RF performance issues using specialized tools., • RF Studies & Testing: Perform independent RF studies—including PCTel file setup and survey reporting—and conduct signal verification., • Lead & Mentor: Guide portions of installation projects and provide technical mentorship to junior technicians and installers., • Precision Engineering: Interpret site drawings and engineering documentation to ensure every build meets exact code and safety specifications., • Logistics Ownership: Ensure all materials and tools are verified and staged before heading to the job site. Why Join Us? We don’t just build networks; we build leaders. We look for technicians who want to own their projects. If you are a self-starter with high personal accountability and a passion for technical excellence, we want you on our team. Our reputation for integrity and professionalism is built on the talent of our people. We’re a small company and have cultivated a culture of collaboration where engineers, project managers, and technicians work toward a shared company vision. We have grown steadily and responsibly for decades. At Mann Wireless, your expertise is valued, and your contributions directly impact the way the world stays connected. Requirements: Who You Are • Flexible: Some weeks you’ll be working at a local job site, but most weeks you’ll be traveling to sites in our market area across New York, northern New Jersey, Connecticut, and Massachusetts., • Hands On: Most of our work is on active construction sites as buildings are erected. You’ll be working as part of a small team to install and test our systems., • Experienced: 3–8 years of RF/telecom field experience (preferred)., • Technical Expert: Strong knowledge of RF systems, site infrastructure, and testing equipment (Spectrum Analyzers, PIM testers, etc.)., • Leader by Example: You demonstrate professional conduct, clear communication, and a productive attitude toward team members and customers., • Accountable: You have a valid driver’s license, a clean driving record, and the physical ability to lift 50+ lbs., • Certified: A NICET IB-PSC Technician I or II certification is highly preferred but not necessary. Performance Success Metrics We measure excellence through: • First-time installation success rates (accuracy and craftsmanship)., • Troubleshooting resolution speed and precision., • Leadership and guidance of junior field staff., • Absolute compliance with safety standards and engineering codes. Rewards & Benefits We believe in rewarding the commitment of our team with competitive compensation and a comprehensive benefits package: • Health & Wellness: Comprehensive and versatile Medical, Dental and Vision insurance plans, • Future Security: 401K to support your long-term goals, • Performance Bonuses: We recognize contribution and excellence. Your hard work is reflected in your compensation., • Work-Life Balance: Generous paid time off (PTO) and 8 paid holidays to ensure you have time away from the clock., • Paid Travel: Opportunities to work across our nationwide footprint with travel expenses covered If you have a high level of personal accountability and a passion for leading high-performing teams, we want to hear from you - Apply today! Equal Employment Opportunity (EEO) Mann Wireless is an Equal Opportunity Employer and is committed to a policy of non-discrimination in all aspects of employment. The Company prohibits discrimination and harassment based on protected characteristics including, but not limited to: race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, marital status, disability, genetic information, military status, domestic violence victim status, or any other characteristic protected by law. Americans with Disabilities Act (ADA) and Reasonable Accommodation: Mann Wireless is committed to complying with the Americans with Disabilities Act (ADA) and New York Human Rights Law. We will provide reasonable accommodation to qualified individuals with disabilities unless doing so would cause an undue hardship to the Company.

Job Description cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. AV Low-Voltage Technician You will specialize in the installation, testing, labeling and troubleshooting of Audio Visual Systems under the direction of our AV Field Engineer. A fundamental understanding of audio-visual principles, functionality, and terminology is required to be successful. Candidate must live within 30-45 minutes of our Malta facility. Responsibilities and Duties: • Pulling Low Voltage Cable (Cat 5, 5e, 6, 6a, Speaker Wire, HDMI, etc.), • Ability to perform Field Terminations (RJ45, DB9, XLR, 3.5 mini, etc.), • Capable of receiving site deliveries and staging the project material for installation., • Able to install the following: Displays, Mounts, Equipment Racks, Ceiling Mounted Projectors, Projection Screens, In-Ceiling Speakers and Microphones, Pendant Speakers and Microphones, Wall Panels ,Table Cubbies, In Table Microphones and more., • Adept at reviewing floor plans, line diagrams and rack elevations to ensure successful installation., • Submitting Daily Reports to the office to outline project status and work performed., • Technical Understanding – Able to understand technology and work closely with the field engineers who are responsible for programming and commissioning., • Interface with customers on each job site representing cb20 with respect and integrity., • Leave each job site clean and organized at the end of each day and spot checked at the completion of each project. Required Skills: • At least 3-5 years of experience in AV Installation, troubleshooting and Service., • CTS Certification preferred, • Experience with Microsoft Teams, Zoom, and WebEx as Conferencing Platforms, • Experience with AV industry software platforms, • Organized, proactive and good communication skills., • Ability to lift over 50 lbs., • Capable of bending, lifting, crouching, and leaning over for long periods of time., • Clean driving record, • The ability and willingness to travel (including a weekend departure, traveling during off-hours, and frequent overnight stays)

Job DescriptionDescription: The Role Are you ready to level up your technical career? As a Wireless Technician I, you will handle the hands-on installation and maintenance of RF telecommunications equipment. This role is designed for a self-starter who has mastered the basics and is eager to develop specialized skills in RF systems, site infrastructure, and advanced troubleshooting. What You’ll Do • Technical Installation: Install antennas, radios, mounts, and RF cables with a focus on accuracy and craftsmanship., • Systems Integration: Perform cable routing, grounding, and weatherproofing to meet strict code requirements., • Testing & Tech: Conduct basic equipment setup, configuration, and assist in testing/troubleshooting and RF studies., • Site Management: Maintain flawless site documentation and photo records to ensure project closeouts are seamless., • Safety Stewardship: Execute all fieldwork according to company safety protocols, ensuring a zero-incident environment for yourself and your team. Why Join Our Team? We don’t just build networks; we build leaders. We value technicians who treat their work as a craft. If you’re honest, ethical, and have high personal accountability, you’ll find a home and a clear career path here. Our reputation for integrity and professionalism is built on the talent of our people. We’re a small company and have cultivated a culture of collaboration where engineers, project managers, and technicians work toward a shared company vision. We have grown steadily and responsibly for decades. At Mann Wireless, your expertise is valued, and your contributions directly impact the way the world stays connected. Requirements: Who You Are • Flexible: Some weeks you’ll be working at a local job site, but most weeks you’ll be traveling to sites in our market area across New York, northern New Jersey, Connecticut, and Massachusetts., • Hands On: Most of our work is on active construction sites as buildings are erected. You’ll be working as part of a small team to install and test our systems., • Experienced: 1–2 years of telecom or technical installation experience (preferred)., • Technical: You understand RF components and site hardware, and you can read installation drawings like a pro., • Problem-Solver: You have basic troubleshooting skills and aren’t afraid to dive into the "why" behind a technical issue., • Reliable: You have a valid driver’s license, a clean driving record, and the physical ability to lift 50+ lbs., • Certified: A NICET IB-PSC Technician I certification is a strong plus but not necessary. Performance Success Metrics We empower our techs to own their results. Success in this role means: • High-quality installations with minimal rework., • Consistently hitting job completion timelines., • Accurate and timely documentation., • Progression toward advanced troubleshooting and minimal-supervision status. Rewards & Benefits We believe in rewarding the commitment of our team with competitive compensation and a comprehensive benefits package: • Health & Wellness: Comprehensive and versatile Medical, Dental and Vision insurance plans, • Future Security: 401K to support your long-term goals, • Performance Bonuses: We recognize contribution and excellence. Your hard work is reflected in your compensation., • Work-Life Balance: Generous paid time off (PTO) and 8 paid holidays to ensure you have time away from the clock., • Paid Travel: Opportunities to work across our nationwide footprint with travel expenses covered If you have a high level of personal accountability and a passion for leading high-performing teams, we want to hear from you - Apply today! Equal Employment Opportunity (EEO) Mann Wireless is an Equal Opportunity Employer and is committed to a policy of non-discrimination in all aspects of employment. The Company prohibits discrimination and harassment based on protected characteristics including, but not limited to: race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, marital status, disability, genetic information, military status, domestic violence victim status, or any other characteristic protected by law. Americans with Disabilities Act (ADA) and Reasonable Accommodation: Mann Wireless is committed to complying with the Americans with Disabilities Act (ADA) and New York Human Rights Law. We will provide reasonable accommodation to qualified individuals with disabilities unless doing so would cause an undue hardship to the Company.

Job DescriptionDescription: The Opportunity Are you looking to break into the high-growth telecommunications industry? We are seeking a motivated Installer to support our field crews in the installation and maintenance of cutting-edge RF equipment. This is an entry-level earn-while-you-learn role designed for someone who is hands-on, reliable, and ready to build a career in technical infrastructure. What You’ll Do • Support the Techs: Assist lead technicians with the installation of antennas, radios, cables, and mounting hardware., • Handle the Gear: Transport and stage tools and materials; maintain a clean and organized warehouse, vehicle, and job site., • Hands-On Tasks: Perform cable preparation, grounding, labeling, and basic hardware mounting., • Documentation: Support the team with photo documentation and inventory tracking to ensure project accuracy., • Safety First: Strictly follow all safety procedures, including the use of PPE and fall protection protocols. Why This Role? This isn't just an installer job—it’s the first step toward becoming a Wireless Technician. We measure success by your: • Accuracy in task completion and material handling., • Reliability and consistent attendance., • Progression in learning installation procedures and safety habits.Requirements: Who You Are • Flexible: Some weeks you’ll be working at a local job site, but most weeks you’ll be traveling to sites in our market area across New York, northern New Jersey, Connecticut, and Massachusetts., • Hands On: Most of our work is on active construction sites as buildings are erected. You’ll be working as part of a small team to install and test our systems., • A Quick Learner: You have a high school diploma (or equivalent) and a strong mechanical aptitude., • Ready for the Field: You are comfortable working outdoors and aren't afraid of heights., • Physically Capable: Able to lift 50+ lbs and handle the physical demands of a job site., • Accountable: You have a valid driver’s license, a clean driving record, and a reputation for being honest and ethical., • A Self-Starter: You use your time wisely, follow instructions clearly, and take pride in a job well done. Rewards & Benefits We believe in rewarding the commitment of our team with competitive compensation and a comprehensive benefits package: • Health & Wellness: Comprehensive and versatile Medical, Dental and Vision insurance plans, • Future Security: 401K to support your long-term goals, • Performance Bonuses: We recognize contribution and excellence. Your hard work is reflected in your compensation., • Work-Life Balance: Generous paid time off (PTO) and 8 paid holidays to ensure you have time away from the clock., • Paid Travel: Opportunities to work across our nationwide footprint with travel expenses covered Apply today! Equal Employment Opportunity (EEO) Mann Wireless is an Equal Opportunity Employer and is committed to a policy of non-discrimination in all aspects of employment. The Company prohibits discrimination and harassment based on protected characteristics including, but not limited to: race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, marital status, disability, genetic information, military status, domestic violence victim status, or any other characteristic protected by law. Americans with Disabilities Act (ADA) and Reasonable Accommodation: Mann Wireless is committed to complying with the Americans with Disabilities Act (ADA) and New York Human Rights Law. We will provide reasonable accommodation to qualified individuals with disabilities unless doing so would cause an undue hardship to the Company.

Job DescriptionDescription: The Mission Are you a capable professional ready to lead from the front? We are looking for a Field Supervisor to act as the vital link between our project management team and our field crews. You won't just be watching from the sidelines; you’ll be orchestrating daily operations, mentoring junior technicians, and ensuring every installation meets our gold standard for safety and quality. What You’ll Do • Lead the Crew: Supervise small teams of technicians, installers, and subcontractors, usually on active construction sites., • Command the Field: Coordinate daily schedules, make real-time decisions on-site, and resolve logistical hurdles before they become delays., • Quality & Safety First: Ensure every project adheres to RF codes, engineering standards, and our rigorous safety manual., • Bridge the Gap: Act as the primary point of communication between the field, the Project Manager, and the client., • Report Progress: Keep leadership in the loop with accurate status updates, documentation, and crew productivity metrics., • Be Flexible: Some weeks you’ll be working at a local job site, but most weeks you’ll be traveling to sites in our market area across New York, northern New Jersey, Connecticut, and Massachusetts. Why Join Us? We don’t just build networks; we build leaders. As a Field Supervisor, you are the backbone of our operations, ensuring we deliver excellence to our customers every single day. Our reputation for integrity and professionalism is built on the talent of our people. We’re a small company and have cultivated a culture of collaboration where engineers, project managers, and technicians work toward a shared company vision. We have grown steadily and responsibly for decades. At Mann Wireless, your expertise is valued, and your contributions directly impact the way the world stays connected. Requirements: What You Bring to the Table • Experience: 5+ years of RF/telecom field experience (preferred)., • Technical Knowledge: A strong understanding of telecom installations and applicable codes and the ability to manage quality in the field., • Leadership: Proven ability to supervise teams, including management of subcontractors., • Problem-Solving: The ability to think on your feet when field issues arise., • Physical Readiness: Ability to lift 50+ lbs and work in various field conditions., • Credentials: Valid driver’s license with a clean record., • Bonus Points: NICET IB-PSC Technician I, II, or III certification is a major plus., • OSHA 10 certification or must be obtained after employment. Performance Success Metrics We believe in accountability. In this role, your success is measured by: • Project milestone completion and schedule adherence., • Maintaining zero-incident safety records., • High-quality inspection results and minimal rework., • Mentoring and developing the technical skills of your crew. Rewards & Benefits We believe in rewarding the commitment of our team with competitive compensation and a comprehensive benefits package: • Health & Wellness: Comprehensive and versatile Medical, Dental and Vision insurance plans, • Future Security: 401K to support your long-term goals, • Performance Bonuses: We recognize contribution and excellence. Your hard work is reflected in your compensation., • Work-Life Balance: Generous paid time off (PTO) and 8 paid holidays to ensure you have time away from the clock., • Paid Travel: Opportunities to work across our nationwide footprint with travel expenses covered If you have a high level of personal accountability and a passion for leading high-performing teams, we want to hear from you - Apply today! Equal Employment Opportunity (EEO) Mann Wireless is an Equal Opportunity Employer and is committed to a policy of non-discrimination in all aspects of employment. The Company prohibits discrimination and harassment based on protected characteristics including, but not limited to: race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, marital status, disability, genetic information, military status, domestic violence victim status, or any other characteristic protected by law. Americans with Disabilities Act (ADA) and Reasonable Accommodation: Mann Wireless is committed to complying with the Americans with Disabilities Act (ADA) and New York Human Rights Law. We will provide reasonable accommodation to qualified individuals with disabilities unless doing so would cause an undue hardship to the Company. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to offer visa sponsorship for this role or take over existing sponsorship.

Job Description Candidate must reside between Saratoga, NY and Boston, MA. We will consider candidates nationally if they are willing to relocate. cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. About the Role We are seeking a highly experienced Enterprise Network Engineer to join our fast-growing IT services organization, reporting directly to the Vice President of Engineering. This role is ideal for a senior-level professional with 15+ years of progressive networking experience, including 10+ years of enterprise-scale network architecture and implementation. The ideal candidate combines deep technical expertise with exceptional communication skills and a strong consultative approach. In addition to leading complex design and deployment efforts, this individual will be actively involved in pre-sales engineering, customer-facing solution design, and executive-level consulting engagements. This role requires fluency in advanced networking principles, enterprise security, and modern network architecture practices. Experience with Fortinet and/or Arista technologies is strongly preferred. Position will require 25% travel. Key Responsibilities • Enterprise Network Architecture: Lead the design and implementation of complex, multi-site network infrastructures, including data center, WAN, cloud, wireless, and security components., • Consulting & Advisory Services: Serve as a strategic advisor to enterprise clients, aligning network design with business goals and risk posture., • Pre-Sales Solutioning: Support the sales team in scoping opportunities, conducting technical discovery, building solution architectures, and contributing to proposal development and client presentations., • Technology Leadership: Define best practices, reference architectures, and solution standards for networking projects. Mentor junior engineers and contribute to internal knowledge sharing., • Security Integration: Architect and implement secure network environments, incorporating zero-trust principles, segmentation, and regulatory compliance (e.g., HIPAA, PCI, SOX)., • Automation & Monitoring: Leverage tools such as Ansible, Python, and modern monitoring platforms to streamline operations, improve visibility, and enable proactive network management., • Cross-Functional Collaboration: Work closely with the Project Management Office (PMO), solution architects, and customer stakeholders to ensure timely, successful project delivery., • Industry Engagement: Stay informed on emerging networking trends and technologies. Represent the organization in vendor engagements, webinars, and industry forums as needed. Qualifications • 10+ years of experience in enterprise networking, designing and implementing enterprise-class network solutions, • Proven track record of high-level consulting and executive communication, particularly in enterprise or Fortune 1000 environments, • Demonstrated success in pre-sales engineering, solution development, and technical leadership roles, • Deep expertise in routing and switching (BGP, OSPF, MPLS), WAN optimization, SD-WAN, network segmentation, NAC, and wireless technologies, • Hands-on experience with Fortinet (NGFW, SD-WAN, NAC) and/or Arista (EVPN-VXLAN, CloudVision, spine-leaf architectures), • Preferred certifications: Fortinet FCP / NSE 8, Arista ACE Level 3, CCIE, JNCIE, CISSP, or other advanced credentials, • Strong familiarity with network automation and infrastructure-as-code (Ansible, Python, Terraform preferred), • Excellent analytical, organizational, and documentation skills, • Must be a U.S. Citizen or permanent resident to comply with export control requirements What We Value • A strong sense of ownership, accountability, and commitment to client success, • Strategic thinking combined with practical engineering execution, • A passion for mentoring and developing high-performing engineering teams, • Clear, concise communication—both technical and non-technical, • A desire to stay at the forefront of evolving technologies and best practices Join our team and help shape the networks that power the enterprises of tomorrow. Apply now to be part of a forward-thinking organization that values technical excellence, innovation, and long-term client partnerships.

Job Description cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. Summary The vCIO is the acting CIO for cb20 Managed Services clients, operating in an account manager/technology consultant role. The vCIO oversees the management of proactive and reactive client activities. Proactive items include collaborating on client initiatives to ensure adequate support for success by IT, managing business impact/risk of customer’s technology, and client strategy creation and execution. A strong vCIO resource possess real world technical knowledge and experience, with an acumen for business and strategy, and excellent communication skills. Reactive items management including resolving CSAT issues, providing oversight of high-profile support requests, providing quotes and PSA as needed, and assisting customers with urgent business needs. The role is a balance between offense (proactive) and defense (reactive). Duties and Responsibilities: • Own and manage customer relationship with assigned accounts, collaborating with day-to-day contacts as well as business owners, C-suite, and decision makers., • Assist in the onboarding of new Managed Services customers Own and manage an elevated level cb20 service escalations and all CSAT issues, ensuring proper resolution of all items. • Execute cb20’s Business Review process for Managed clients, • Maintain a strong understanding of cb20’s technology standards and solutions With the help of the engineering team, develop PSA documents for out-of-scope project work • Intake client procurement requests. Assist in simple BOM creation and work with engineering team when necessary to develop BOM. Work with cb20 procurement to ensure accurate creation of hardware and licensing quotes, • Responsible for delivering quotes and proposals to customer and owning the entire sales-cycle around these items., • Create, maintain, and deliver business-centric IT strategy plans/roadmaps to customers. Must be able to communicate to clients on technology, in plain language, with the ability to articulate how various technologies and configurations impact the customer’s operations/business/risk profile., • Educate the customer on how to use and maximize value of their cb20 Managed Services, • Educate customer on industry trends and new cb20 offerings, • Assist clients with technology budgeting on a quarterly and annualized basis Maintain a high-level but thorough understanding of each customer’s business, key performance metrics, important operational activities, key contacts, technology vendors/partners, applications. • Help onboard, train, and mentor TAM resources on cb20 systems and processes, • Provide audit-escalation support, • Oversee TAM activities for assigned accounts to ensure TAM process is occurring in full, up to cb20 standards, on-schedule. vCIO is not responsible for overall management of the resource but this approach may change in the future, • Responsible for driving clients to participate in cb20’s Voice of the Customer program, including referrals, acting as a reference, and participation in cb20’s Case Study program, • Train the cb20 Support Center on client-specific operations and IT processes where applicable, • Participate in client project calls as needed, • Assist clients with invoice related questions, • Continued education around industry standard best practices Qualifications Requirements/Job Specifications: • Proven proficiency in consulting with customers and helping to drive decisions, • High customer service and relationship management acumen, • Ability to diffuse, mediate, and resolve CSAT issues, • Ability to resolve problems of highest complexity, • Excellent communications, interpersonal skills, and prioritization skills, • Excellent organizational skills including note taker and time/schedule management Education: Bachelor’s degree or equivalent experience in the field of Information Technology Experience: 10+ years of experience in an IT role involving technical execution, including consultative experience Standards: Ability to follow standards as outlined in the cb20 Company Manual Skills: A clear understanding of present and developing technology trends. A strong ability to correlate technologies and configurations in a customer’s environment with the business impact on the organization. Additionally, strong presentation and written skills are mandatory. Strong teamwork skills are also mandatory. Strong time and stress management skills are necessary. Ability to juggle a multitude of client requests and deliverables of varying priorities Working time: 40 hours/week. All other times as defined by the demands of the customers and department’s needs Travel: Position is hybrid, with resource expected to report into the cb20 office 3-4 days per week. Regular travel to customer sites to conduct Quarterly Business Review strategy meetings Lifting: Typically, no lifting more than 60 lbs.

Job Description cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world’s leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above". cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. Local is preferred but east coast remote will also be considered..... Summary The Systems Engineer provides advanced technical expertise in the design, implementation, support, and optimization of cb20’s Microsoft cloud and data center solutions. The role focuses on technologies including, but not limited to, Microsoft Azure, Microsoft 365, Microsoft Entra, Intune, Exchange Online, VMware, Hyper-V, HP VME, Windows Server, Veeam Backup & Recovery, and related infrastructure platforms. Responsibilities include post-sales implementation and support, technical troubleshooting, solution design, customer consultation, and collaboration with cb20 teams. The Systems Engineer may also provide technical pre-sales support, including solution architecture, technical presentations, scoping, and development of professional services engagements. Duties and Responsibilities • Install, configure, migrate, and support advanced Microsoft cloud, virtualization, identity, backup and recovery, and data center solutions., • Design and implement solutions utilizing technologies including Microsoft Azure, Microsoft 365, Microsoft Entra, Intune, Exchange Online, VMware, Hyper-V, HP VME, Windows Server, Veeam Backup & Recovery, identity services, and related infrastructure technologies., • Participate in the architecture, planning, migration, and scheduling of cloud and data center projects., • Provide high-level technical troubleshooting and escalation support to internal teams and customers., • Provide technical guidance, training, and knowledge transfer to customers and cb20 personnel as needed., • Assist customers with modernization initiatives, including cloud adoption, hybrid infrastructure, Microsoft 365 migrations, identity modernization, infrastructure consolidation, virtualization, and backup and recovery strategies., • Positively influence customer satisfaction by meeting expectations, maintaining effective communication, following through on commitments, and providing effective problem resolution., • Plan and manage assigned technical activities and projects with minimal management supervision., • Maintain expertise in Microsoft cloud, identity, virtualization, data center, security, backup and recovery, and infrastructure technologies through ongoing education and hands-on experience., • Provide pre-sales technical assistance, including solution design, technical discovery, development of bills of materials, engineering estimates, and preparation of professional services agreements., • Provide technical leadership and escalation guidance to cb20’s Customer Support Center., • Assist with the continued development and standardization of cb20’s Microsoft cloud, CSP, data center, and backup and recovery offerings, services, architectures, and implementation practices., • Identify opportunities to improve customer environments through standardization, modernization, automation, security, resiliency, identity management, data protection, and adoption of Microsoft cloud technologies., • Continuously advance technical knowledge through certifications, training, and independent study. Certifications may require studying outside of normal working hours. cb20 will typically provide course materials and cover certification testing costs., • This list of principal responsibilities is a working document and may not be complete. Responsibilities may be supplemented or modified as business and technology requirements evolve. Qualifications Requirements/Job Specifications Proven proficiency in all supported products and the ability to resolve problems of the highest complexity. Excellent communications and interpersonal skills. Proficient at installing and supporting high-end systems solutions efficiently and reliably. Excellent troubleshooting skills. Must maintain certification and demonstrate an elevated level of competence on software and hardware as defined by management. Education: Bachelor’s degree or equivalent experience Experience: 7+ years of related system engineering experience required Standards: Ability to follow standards as outlined in the cb20 Company Manual. Skills: A clear understanding of current and emerging technology trends and the ability to analyze and make decisions regarding the system Integration group. Additionally strong presentation and written skills are mandatory. Strong teamwork skills are also mandatory. Qualified candidates have experience in one or more of the following: Office 365, Azure, Microsoft servers and networks, SANs, switching, firewalling, wireless. Working time: 40 hours/week. All other times as defined by the demands of the customers and department’s needs. After hours work may be needed for projects requiring client system downtime. Physical Dexterity: Must be able to travel and attend appointments daily. Lifting: Typically, no lifting more than 60 lbs. Psychological Stress Factors: System Integration duties require excessive concentration. Customer satisfaction at all costs may be stressful to some individuals.

Job Description The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join our South Broadway team as: Assistant Branch Manager - South Broadway This opportunity may be perfect for you if you have experience in: Excellent Relationship Building Skills Manage, Coach, and Counsel Team Members Excellent Customer Service and Communication Skills About this position: As the Assistant Branch Manager at our South Broadway, Saratoga Springs office, you serve as a member of the branch leadership team, responsible for the daily oversight of operations and the achievement of branch service and sales goals. This role focuses on driving consistent performance through the coaching and development of the team, ensuring that the branch team effectively utilizes caring conversations to deliver exceptional customer experience. The Assistant Branch Manager manages complex daily workflows, maintains operational integrity and regulatory standards, and assumes full responsibility for branch management in the absence of the Branch Manager. While primarily focused on leadership and platform sales, this role provides high-level support to the teller line, as needed, to ensure seamless service delivery. Essential Job Functions: Processes transactions accurately and efficiently as assigned or required by branch volume; follows proper cash handling procedures; balances cash drawer and adheres to established cash limit, buying and selling currency from the vault Fields incoming customer service calls referencing knowledge of Company operations, products, services, and programs Answers account and banking related questions such as interest rates, service charges, and account histories while complying with disclosure requirements, regulations, and consumer privacy policies Prevents and detects fraud by identifying counterfeit currency and monetary instruments, including cashier’s checks, money orders, and domestic/international wire transfers, following customer identity verification, adhering to check cashing and dual-control procedures; ensures adherence to fraud prevention standards and regulatory requirements through diligent oversight, team education, and the implementation of internal audit controls Protects customer and Company resources by following security requirements such as executing branch opening and closing protocols ensuring branch safety; promotes a culture of security awareness by conducting regular team training, with Branch Manager, on branch safety protocols, ensuring compliance Opens and closes all types of customer accounts (e.g. checking, trust, business), takes loan applications, completes debit card disputes, completes domestic/international wire transfers, and orders debit cards as appropriate Drives branch growth and team-wide sales performance by leveraging caring conversations with customers to conduct in-depth needs assessments, proactively uncovering opportunities for products and services, and delivers referrals to internal business partners Manages, coaches, and counsels team, with the Branch Manager, to meet goals and achieve performance standards; encourages continuous improvement and career development through regular feedback and performance management Partners with the Branch Manager to develop and execute branch growth strategies and maintains a strong community presence Prepares and submits monthly branch reporting, as assigned, ensuring all logs, audits, and operations documents are completed accurately and in a timely manner Maintains up-to-date knowledge of and adheres to applicable Company policies and procedures, and federal regulations, such as the consumer protection laws governing loan origination What you will need to thrive in this role: In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having: Education/Certifications: Associates degree or equivalent experience required 4 years of experience in banking, customer service, or retail sales required 1 year of supervisory experience preferred Ability to achieve NMLS certification and Signature Guarantee certification Skills/Knowledge: Proven track record of driving branch-wide sales performance by modeling consultative sales techniques and fostering a culture of caring conversations to meet and exceed growth goals Exceptional written and verbal communication skills, in English, with the ability to communicate confidentially, clearly, professionally, and confidently with customers, internal partners, management, and other stakeholders; bilingual is a plus Ability to facilitate team meetings, represent the branch at community events, and confidentiality articulate branch performance metrics and goals to branch team Demonstrated commitment to delivering high-quality customer service with a courteous, patient, and professional demeanor Excellent attention to detail, active listening skills, and advanced problem-solving skills with the ability to resolve complex customer escalations, manage conflict, and approve operational exceptions while thinking creatively to meet the needs of the customer and the Company Exceptional leadership and performance management skills; ability to proactively identify skill gaps and provide formal and informal coaching, mentorship, and accountability to ensure individual and team success Proven ability to manage multiple tasks simultaneously while remaining aware of surroundings and priorities Sound judgment, discretion, confidentiality, and a high level of integrity when handling sensitive employee relations and confidential customer information Proficiency in Microsoft Office applications (Word, Outlook, PowerPoint, Excel) and ability to effectively learn and utilize department specific systems and software Physical Demands and Work Environment: Ability to remain in a stationary position, often standing, for prolonged periods of time Ability to repetitively use a telephone, computer mouse, and keyboard for extended durations Ability to move, lift, carry cash bags, coin boxes, and branch equipment up to 30 pounds Ability to travel is required to maintain client relationships and support business objectives. Travel can be completed by car, public transportation, or other reasonable means. Ability to work rotational Saturday schedule to provide branch support Reasonable accommodation will be provided as required by law to enable qualified individuals to perform the essential functions of the job. What we will bring to the table: We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring: Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays Medical, Dental, and Vision Insurance and Flexible Spending Plan Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership Education and Tuition Reimbursement Employee Assistance Program for our employees and their immediate family members We are an Equal Opportunity Employer. Our philosophy and practice are to provide equal opportunity to all employees and applicants for employment without regard to race (including traits historically associated with race), color, religion, creed, gender, sex, pregnancy (including childbirth and related conditions), sexual orientation, gender identity or expression, status of being transgender, national origin, age, disability, genetic information, predisposing genetic characteristics or carrier status, marital status, familial status, amnesty, status as a victim of domestic violence, reproductive health decision making, citizenship or immigration status, prior convictions or arrests, military status, status as a protected veteran, known relationship or association with any member of a protected class, or any other federal, state, or local legally protected classes. As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans. We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation’s leading publications and bank-rating firms. The salary range for this position is $22.50 – $28.00 an hour commensurate with experience and education. Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance. L1-st1

Are you a capable professional ready to lead from the front? We are looking for a Field Supervisor to act as the vital link between our project management team and our field crews. You won't just be watching from the sidelines; you'll be orchestrating daily operations, mentoring junior technicians, and ensuring every installation meets our gold standard for safety and quality. What You'll Do • Lead the Crew: Supervise small teams of technicians, installers, and subcontractors, usually on active construction sites., • Command the Field: Coordinate daily schedules, make real-time decisions on-site, and resolve logistical hurdles before they become delays., • Quality & Safety First: Ensure every project adheres to RF codes, engineering standards, and our rigorous safety manual., • Bridge the Gap: Act as the primary point of communication between the field, the Project Manager, and the client., • Report Progress: Keep leadership in the loop with accurate status updates, documentation, and crew productivity metrics., • Be Flexible: Some weeks you'll be working at a local job site, but most weeks you'll be traveling to sites in our market area across New York, northern New Jersey, Connecticut, and Massachusetts. Why Join Us? We don't just build networks; we build leaders. As a Field Supervisor, you are the backbone of our operations, ensuring we deliver excellence to our customers every single day. Our reputation for integrity and professionalism is built on the talent of our people. We're a small company and have cultivated a culture of collaboration where engineers, project managers, and technicians work toward a shared company vision. We have grown steadily and responsibly for decades. At Mann Wireless, your expertise is valued, and your contributions directly impact the way the world stays connected. Requirements What You Bring to the Table • Experience: 5+ years of RF/telecom field experience (preferred)., • Technical Knowledge: A strong understanding of telecom installations and applicable codes and the ability to manage quality in the field., • Leadership: Proven ability to supervise teams, including management of subcontractors., • Problem-Solving: The ability to think on your feet when field issues arise., • Physical Readiness: Ability to lift 50+ lbs and work in various field conditions., • Credentials: Valid driver's license with a clean record., • Bonus Points: NICET IB-PSC Technician I, II, or III certification is a major plus., • OSHA 10 certification or must be obtained after employment. Performance Success Metrics We believe in accountability. In this role, your success is measured by: • Project milestone completion and schedule adherence., • Maintaining zero-incident safety records., • High-quality inspection results and minimal rework., • Mentoring and developing the technical skills of your crew. Rewards & Benefits We believe in rewarding the commitment of our team with competitive compensation and a comprehensive benefits package: • Health & Wellness: Comprehensive and versatile Medical, Dental and Vision insurance plans, • Future Security: 401K to support your long-term goals, • Performance Bonuses: We recognize contribution and excellence. Your hard work is reflected in your compensation., • Work-Life Balance: Generous paid time off (PTO) and 8 paid holidays to ensure you have time away from the clock., • Paid Travel: Opportunities to work across our nationwide footprint with travel expenses covered If you have a high level of personal accountability and a passion for leading high-performing teams, we want to hear from you - Apply today! Equal Employment Opportunity (EEO) Mann Wireless is an Equal Opportunity Employer and is committed to a policy of non-discrimination in all aspects of employment. The Company prohibits discrimination and harassment based on protected characteristics including, but not limited to: race, color, creed, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, marital status, disability, genetic information, military status, domestic violence victim status, or any other characteristic protected by law. Americans with Disabilities Act (ADA) and Reasonable Accommodation Mann Wireless is committed to complying with the Americans with Disabilities Act (ADA) and New York Human Rights Law. We will provide reasonable accommodation to qualified individuals with disabilities unless doing so would cause an undue hardship to the Company. Applicants must be currently authorized to work in the United States on a full-time basis. We are unable to offer visa sponsorship for this role or take over existing sponsorship.

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. General Summary: Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. Duties and Essential Job Functions: • Unload trucks according to the prescribed process for the store., • Follow company work processes to receive, open and unpack cartons and totes., • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays., • Restock returned and recovered merchandise., • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager., • Assist in plan-o-gram implementation and maintenance., • Assist customers by locating merchandise., • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom., • Greet customers as they enter the store., • Maintain register countertops and bags; implement register countertop plan-o-grams., • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise., • Collect payment from customer and make change., • Clean front end of store and help set up sidewalk displays., • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment., • Provide superior customer service leadership., • Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications., • Open and/or close the store under specific direction of the area manager. In the Absence of the Store Manager or Assistant Store Manager: • Authorize and sign for refunds and overrides; count register; make bank deposits., • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures., • Monitor cash levels and make appropriate drawer pulls as directed by the store manager., • Monitor cameras for unusual activities (customers and employees), if applicable., • Supply cashiers with change when needed., • Complete all required paperwork and documentation according to guidelines and deadlines as assigned. Knowledge and Skills: • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages., • Knowledge of cash handling procedures including cashier accountability and deposit control., • Ability to perform IBM cash register functions., • Knowledge of cash, facility and safety control policies and practices., • Effective interpersonal and oral & written communication skills., • Understanding of safety policies and practices., • Ability to read and follow plan-o-gram and merchandise presentation guidance. Work Experience and/or Education: • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred., • Frequent walking and standing, • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise, • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers, • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds, • Occasional climbing (using step ladder) up to heights of six feet, • Fast-paced environment; moderate noise level, • Occasional exposure to outside weather conditions, • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Relocation assistance is not available for this position. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) savings plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted. New hire starting pay range: 16.50 - 16.75

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. General Summary: Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. Duties and Essential Job Functions: • Unload trucks according to the prescribed process for the store., • Follow company work processes to receive, open and unpack cartons and totes., • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays., • Restock returned and recovered merchandise., • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager., • Assist in plan-o-gram implementation and maintenance., • Assist customers by locating merchandise., • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom., • Greet customers as they enter the store., • Maintain register countertops and bags; implement register countertop plan-o-grams., • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise., • Collect payment from customer and make change., • Clean front end of store and help set up sidewalk displays., • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment., • Provide superior customer service leadership., • Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications., • Open and/or close the store under specific direction of the area manager. In the Absence of the Store Manager or Assistant Store Manager: • Authorize and sign for refunds and overrides; count register; make bank deposits., • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures., • Monitor cash levels and make appropriate drawer pulls as directed by the store manager., • Monitor cameras for unusual activities (customers and employees), if applicable., • Supply cashiers with change when needed., • Complete all required paperwork and documentation according to guidelines and deadlines as assigned. Knowledge and Skills: • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages., • Knowledge of cash handling procedures including cashier accountability and deposit control., • Ability to perform IBM cash register functions., • Knowledge of cash, facility and safety control policies and practices., • Effective interpersonal and oral & written communication skills., • Understanding of safety policies and practices., • Ability to read and follow plan-o-gram and merchandise presentation guidance. Work Experience and/or Education: • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred. Working Conditions: • Frequent walking and standing, • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise, • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers, • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds, • Occasional climbing (using step ladder) up to heights of six feet, • Fast-paced environment; moderate noise level, • Occasional exposure to outside weather conditions, • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Relocation assistance is not available for this position. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted. New hire starting pay range: 16.50 - 16.75

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. • Unload trucks according to the prescribed process for the store., • Follow company work processes to receive, open and unpack cartons and totes., • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays., • Restock returned and recovered merchandise., • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager., • Assist in plan-o-gram implementation and maintenance., • Assist customers by locating merchandise., • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom., • Greet customers as they enter the store., • Maintain register countertops and bags; implement register countertop plan-o-grams., • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise., • Collect payment from customer and make change., • Clean front end of store and help set up sidewalk displays., • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment., • Provide superior customer service leadership., • Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications., • Open and/or close the store under specific direction of the area manager., • Authorize and sign for refunds and overrides; count register; make bank deposits., • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures., • Monitor cash levels and make appropriate drawer pulls as directed by the store manager., • Monitor cameras for unusual activities (customers and employees), if applicable., • Supply cashiers with change when needed., • Complete all required paperwork and documentation according to guidelines and deadlines as assigned. Knowledge and skills: • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages., • Knowledge of cash handling procedures including cashier accountability and deposit control., • Ability to perform IBM cash register functions., • Knowledge of cash, facility and safety control policies and practices., • Effective interpersonal and oral & written communication skills., • Understanding of safety policies and practices., • Ability to read and follow plan-o-gram and merchandise presentation guidance. Work experience and/or education: • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred., • Frequent walking and standing, • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise, • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers, • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds, • Occasional climbing (using step ladder) up to heights of six feet, • Fast-paced environment; moderate noise level, • Occasional exposure to outside weather conditions, • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Relocation assistance is not available for this position. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) Savings Plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted. New hire starting pay range: 16.50 - 16.75

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence. The Associate Lead is primarily responsible for supporting management in general operations of the store to ensure a great customer experience and maximum profitability. Performs various sales and register transactions. Functional Responsibilities: • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner., • Performs basic operations activities including cash handling and reporting, price changes, merchandise handling, and open and closing duties; reviews time sheets and other payroll documentation for accuracy and submits as appropriate., • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full., • Maintains an awareness of customers to both increase service levels and reduce security risks; remains current on operational policies regarding payment and exchanges, and security practices., • Maintains knowledge of current sales and promotions; presents and displays merchandise in accordance with current promotions and standards., • Supports and administers receipt and dispatch of inventory and supplies according to company policy., • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers. Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines., • Models' sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires., • Builds and maintains a solid customer following through clienteling and wardrobing., • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management., • Participates in and facilitates visual directives including monthly store sets and merchandise replenishment., • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner., • Assists in the development of store associates; interprets Key Performance Indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations., • Other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. Competencies: • Culture: Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance., • Manages Complexity: Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems., • Plans and Aligns: Planning and prioritizing work to meet commitments aligned with organizational goals., • Organizational Savvy: Maneuvering comfortably through complex policy, process, and people-related organizational dynamics., • Courage: Stepping up to address difficult issues, saying what needs to be said. Qualifications: • High School diploma or equivalent, • Must be 18 years old or older, • Minimum 2 years prior retail or sales management experience preferred, • Excellent communication, verbal, and written skills, • Able to travel to stores throughout the district, • Excellent customer service skills, • Knowledge of administrative aspects of store operations, • Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 50 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling, • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives, • Ability to work a flexible work schedule, including nights, weekends, and holidays is required The wage range for this position is $17.00 - $21.25. Successful candidates' wage rates will be determined based on their individual qualifications for the position. Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Function as a cashier and/or stocker and act in a lead capacity in the absence of the store manager or assistant store manager. Assist in setting and maintaining plan-o-grams and programs. Provide exemplary customer service. Perform other duties as necessary to maximize profitability, customer satisfaction, and teamwork, while protecting company assets and reducing losses. Duties and essential job functions: • Unload trucks according to the prescribed process for the store., • Follow company work processes to receive, open and unpack cartons and totes., • Stock merchandise; rotate and face merchandise on shelves and build merchandise displays., • Restock returned and recovered merchandise., • Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the store manager., • Assist in plan-o-gram implementation and maintenance., • Assist customers by locating merchandise., • Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom., • Greet customers as they enter the store., • Maintain register countertops and bags; implement register countertop plan-o-grams., • Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise., • Collect payment from customer and make change., • Clean front end of store and help set up sidewalk displays., • Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment., • Provide superior customer service leadership., • Follow company policies and procedures as outlined in the standard operating procedures manual, employee handbook, and company communications., • Open and/or close the store under specific direction of the area manager. In the absence of the store manager or assistant store manager: • Authorize and sign for refunds and overrides; count register; make bank deposits., • Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures., • Monitor cash levels and make appropriate drawer pulls as directed by the store manager., • Monitor cameras for unusual activities (customers and employees), if applicable., • Supply cashiers with change when needed., • Complete all required paperwork and documentation according to guidelines and deadlines as assigned. Knowledge and skills: • Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages., • Knowledge of cash handling procedures including cashier accountability and deposit control., • Ability to perform IBM cash register functions., • Knowledge of cash, facility and safety control policies and practices., • Effective interpersonal and oral & written communication skills., • Understanding of safety policies and practices., • Ability to read and follow plan-o-gram and merchandise presentation guidance. Work experience and/or education: • High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred., • Frequent walking and standing, • Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise, • Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers, • Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds, • Occasional climbing (using step ladder) up to heights of six feet, • Fast-paced environment; moderate noise level, • Occasional exposure to outside weather conditions, • Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Relocation assistance is not available for this position. Dollar General is pleased to offer a wide range of benefit programs designed to care for the physical, mental and financial well-being of our employees and their families. Available benefit programs include health insurance coverage options, a variety of supplemental programs, 401(k) savings plan, paid sick leave (where required by law), vacation, paid maternity and parental leave, and many more. Eligibility and waiting period requirements may apply. See careers.dollargeneral.com/benefits for additional details. Dollar General Corporation is an equal opportunity employer. Note: Applications will remain open until a candidate is selected and has accepted. New hire starting pay range: 16.50 - 16.75