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Job DescriptionRegional Operations Manager, Tea Around Town About Tea Around Town & TopView Group Imagine an elegant tea room experience, but on a double-decker bus, charming its way through bustling city streets. That's Tea Around Town! Launched in 2023, we've quickly become a sensation, gracing the pages of NBC News and Time Out. Our mission is to deliver world-class, white-glove service, consistently, while seamlessly blending demanding schedules with cost efficiency. We're part of TopView Group, a dynamic and rapidly expanding global experiences company. Powered by our in-house technology, our diverse portfolio includes hop-on hop-off bus tours in iconic cities like NYC and London, unique events such as the North Pole Express, scenic cruises, bike rentals, walking tours, and attraction passes. We thrive in a fast-paced, entrepreneurial environment, constantly expanding our horizons both vertically and horizontally. If you're an entrepreneurial spirit ready to innovate and grow, you'll feel right at home. About the Role: Regional Operations Manager Are you a highly motivated and experienced operations leader with a passion for delivering exceptional guest experiences? Do you excel at driving efficiency and managing multi-location operations in a fast-paced, dynamic environment? As our Regional Operations Manager for Tea Around Town, you'll be the linchpin of our operational success. You'll be fully accountable for the entire Tea Around Town experience, from ensuring flawless execution of every detail to optimizing operational efficiency. Reporting directly to the Director of Operations, you'll play a pivotal role in supporting our ambitious growth plans, leading cross-functional teams, and guaranteeing the seamless delivery of our unique mobile tea room experience. The ideal candidate isn't just a strategic thinker; you possess an exceptional eye for detail and a proven track record of optimizing operational excellence within upscale, multi-location food & beverage or hospitality environments. If you're ready to make a significant impact on a rapidly growing, innovative brand, we want to hear from you! Key Responsibilities: • Oversee and Elevate the Entire Experience: Take full ownership of all Tea Around Town operations (both front and back of house) across 5-6 markets, ensuring flawless product execution and consistently delivering a world-class, white-glove experience on every single trip., • Drive Financial Performance: Analyze daily, weekly, and monthly reports to proactively manage labor, inventory, and cost controls, consistently achieving cost efficiency and exceeding product financial goals for each assigned location., • Financial Stewardship: Collaborate closely with the finance team to develop and manage operational budgets, monitor expenditures, identify cost-saving opportunities, and uphold financial discipline., • Lead and Develop High-Performing Teams: Recruit, hire, train, schedule, manage, and continuously monitor and optimize the performance of all operational staff, fostering a culture of excellence and accountability., • Optimize Operational Efficiency & Scalability: Develop and streamline procedures and processes to support rapid product scalability. Identify bottlenecks and inefficiencies, proposing and implementing enhancements to maximize resource utilization and increase cost efficiency., • Strategic Vendor Management: Manage all operations for assigned locations, including oversight of internal teams and performance management of key vendors such as the caterer, maintenance facility. Ensure vendors meet service expectations and cost targets; identify and onboard new vendors as needed to maintain operational excellence., • Collaborate for Success: Work seamlessly with cross-functional teams across the organization to execute product changes, promotions, press events, and new product launches, fostering productive relationships and promoting inter-departmental synergy., • Enhance Customer Satisfaction: Proactively gather and analyze customer feedback from various channels, translating insights into actionable changes to continuously improve the customer experience., • Uphold Uncompromising Standards: Ensure consistent adherence to Tea Around Town's high standards of food quality, service, and guest experience. Refine quality assurance procedures, identify gaps, and implement timely corrective actions., • Manage Inventory & Mitigate Risk: Oversee meticulous inventory management through regular cycle counts and maintenance activities, ensuring accuracy. Identify potential operational risks and develop robust contingency plans to ensure business continuity. Requirements: • Education: Bachelor's degree in Business Administration, Restaurant/Hospitality Management, or a related field., • Experience: A minimum of 10 years of management experience in multi-location, upscale chain restaurants or high-volume food & beverage operations., • Hands-On Leadership: A highly hands-on approach with strong, decisive problem-solving capabilities, even under pressure., • Data-Driven Decisions: Demonstrated ability to leverage data and analytics to inform strategic decisions and drive operational improvements., • Adaptability: Proven ability to thrive in a fast-paced, dynamic environment and swiftly adapt to evolving business needs., • Team Leadership: Exceptional abilities in building, motivating, and leading high-performing operational teams., • Communication & Organization: Excellent communication skills (written and verbal), strong organizational abilities, and meticulous attention to detail., • Availability: Work 50+ hours a week, including weekends and holidays, as needed to support operations., • Travel: Ability to travel 50% of the time across your assigned territory., • Location: This position is based in New York, with the specific territory to be assigned. Why Join Tea Around Town? Joining Tea Around Town means becoming part of an innovative and rapidly expanding brand within the successful TopView Group. We offer a unique, high-end hospitality experience that's truly one-of-a-kind. We value entrepreneurial spirit, growth, and continuous improvement. We offer a competitive compensation package that includes: • Salary up to $135,000 base plus bonus!, • Paid Time Off, • Comprehensive Health Insurance (Medical, Dental, Vision) jvkpcdunC0

Job Description Tea Around Town (teaaroundtown.com), our recently launched product, is an elegant tea room experience atop a double decker bus. Since launch, Tea Around Town has gained significant popularity and has been featured on NBC News, Time Out, etc. Our goal is to offer world class white glove service consistently to customers, while catering to demanding schedules and achieving cost efficiency. Powered by in-house technology, TopView Group creates unique global experiences. Our rapidly growing portfolio of products includes: hop-on hop-off bus tours in NYC and London, special events i.e. Tea Around Town and North Pole Express, sightseeing and event cruises, bike rental and tours, walking tours, and Attraction Pass. As we continue to expand vertically and horizontally, we operate in a fast-paced environment and value entrepreneurial spirits. Supervisor Responsibilities: • Coordinate daily schedules and ensure appropriate coverage for staff, • Confirm daily trips with calendar and reservation reports, • Communicate and coordinate with the NYC kitchen daily counts and assistance, • Ensure all materials needed for the day are sent with the Tea Bus operation, • Provide relief where needed amongst staff, • Maneuver to assist cover any call outs, • Facilitate ticket scanning and customer boarding, • Coaching and training as needed., • Report any inventory/bus needs., • Communicate daily operations in comprehensive reports, • 1 year previous leadership experience in the restaurant industry, • Knowledge of culinary terminology and food preparation techniques is beneficial., • Strong time management skills to prioritize tasks effectively., • Excellent customer service skills to provide a positive dining experience for guests., • Ability to work in a fast-paced environment while maintaining attention to detail, • Ability to consistently work weekends (ever Friday, Saturday, and Sunday) Benefits: • Health insurance, vision, dental, • PTO Powered by JazzHR AJZJYWm32U

Job DescriptionWhy Charlie Health? Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they're met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported. Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we're expanding access to meaningful care and driving better outcomes from the comfort of home. As a rapidly growing organization, we're reaching more communities every day and building a team that's redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we'd love to meet you. About The Role Charlie Health is seeking a senior communications leader to oversee and expand our external and internal communications function. This individual will be a critical member of the Charlie Health team, responsible for distilling and communicating our most impactful company and executive messages to our most important audiences. The ideal candidate for this role will be someone who is confident and capable of directly executing communications & media relations workstreams, while also possessing strong leadership and team-management skills. Our team is composed of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way. Responsibilities • Develop and execute a comprehensive communications strategy that amplifies the brand's story, voice, and values., • Cultivate and maintain relationships with key media outlets, journalists, and influencers to secure positive media coverage and brand mentions., • Partner with our research and outcomes team in the strategy, planning, execution, and distribution of our research and published clinical outcomes and white papers., • Identify, develop, and coach a bench of Charlie Health spokespeople most relevant to target audiences., • On an as-needed basis, source, evaluate, and manage 3rd party agencies or content partners to support our communications strategy., • Identify, plan for, and monitor potential PR risks to the business, escalating and proactively addressing risks where appropriate., • Identify and capitalize on opportunities for thought leadership and expert commentary to position the Company as a leader in its industry., • Monitor and report on media coverage and sentiment of Charlie Health, their competitors, and digital health peers., • Identify and secure opportunities for attendance and top speaking slots at conferences and events to drive further awareness and credibility of Charlie Health and its executives., • Recruit, mentor, and manage a high-performing PR and Communications team, instilling a culture of creativity, collaboration, and excellence., • Partner with the Charlie Health People Team and executives on internal communications and change management planning as needed., • Collaborate closely with cross-functional teams and external partners to integrate PR/Communications strategies into broader marketing initiatives.Qualifications, • 10+ years of experience in PR, and communications, with a minimum of 4 years in a leadership role. The ideal candidate has a blend of experience both within agencies and in-house., • Proven track record of leveraging earned media channels to enhance brand visibility and reputation., • Strong strategic thinker with exceptional written and oral communication skills, with the ability to craft compelling narratives and deliver clear, concise messages to diverse audiences across various platforms., • Extensive experience in media relations, with a deep understanding of how to secure positive media coverage and brand mentions., • Experience in reputation management and crisis communications., • Strong network of reporters, influencers, and other communications professionals in relevant areas., • Demonstrated success in developing and executing integrated communications campaigns that leverage earned media channels effectively., • Proficiency in managing budgets, analyzing performance metrics, and optimizing resources to maximize earned media ROI., • Connection: Care deeply & inspire hope., • Congruence: Stay curious & heed the evidence. Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: . Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services. Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals. At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people. Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation. By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.

Job Description Applecart is the leading technology company creating a new category of "Decision Maker Marketing". The most important decisions are made by the hardest people to reach and influence. Historically, C-suite leaders have lacked the tools to reach the stakeholders that matter most to their business. The C-suites of hundreds of Fortune 500 companies, major agencies, trade associations, nonprofits, and governments use Applecart to put their best content in front of business critical decision makers and those they trust — from policymakers and investors to CEOs, key employees, members of the media and more. Decision makers are informed by what they read, learn from advisors, hear from colleagues, and discuss with family and friends. To break through to them, you must reach them through the only channel that really moves them: those they know and trust. Applecart's platform uses publicly available or fully permissioned data to map billions of social relationships between nearly every American adult and enable clients to deliver content directly to decision makers and those that matter most to them. We are hiring a VP Go-to-Market (GTM) Enablement in our New York office. About the Role: As a leader on the go-to-market team, the VP of GTM Enablement will be responsible for building the foundation of the onboarding, training, and continuing education programs for the company's GTM organization. You will play a crucial role in ensuring the effectiveness and scalability of our rapidly growing Sales, Client Services, and Marketing teams. To continue in our fast-paced growth, you will lead the development and implementation of a robust onboarding, training and continuing education program for a rapidly growing team of sellers, Client Services professionals, and other members of our GTM organization. You also will work closely with Product Marketing in connection with the development of and updates to internal trainings and customer-facing collateral as we expand to new buyer personas and roll out new products and features. You will be responsible for identifying gaps in existing training and collateral and developing content and programming to fill them. You will leverage performance data and conversation intelligence to identify areas of opportunity for training and development. In this position, you will report to the President & Chief Commercial Officer and will work closely with executive leadership (including our Co-CEO and our President & Chief Commercial Officer) and members of the Business Development, Product, Client Services, Marketing, and Revenue Operations teams. This role is initially an individual contributor role that will receive support from other Revenue Operations team members, but is expected to lead a team of enablement professionals as the company grows. What You'll Do: • Own the new hire onboarding program for the go-to-market team, including Sales, Client Services, and Marketing:, • Oversee the establishment of the foundational onboarding, training, and certification programs for the GTM organization, • Iterate and improve upon the existing training curriculum for go-to-market roles to improve ramp time and effectiveness, • Manage the new hire onboarding process and work with GTM leadership to verify new team members' readiness to represent Applecart's products and services to customers, • Manage training and certification of the GTM team for new product/feature rollouts and new process rollouts, • Collaborate with stakeholders from Product, Product Marketing, Sales, and Client Services to develop the appropriate training and certification programs for new products or features, • Collaborate with GTM leadership and Revenue Operations to develop training and certification programs for customer-facing processes and skills, • Own the outcomes of the training programs you manage: continually measure program completion, participant performance, and business impact of each program, • Observe customer meetings and embed with the GTM team as needed to develop an independent perspective on necessary collateral and training, • Using performance data and conversation intelligence tools, collaborate with revenue leadership to identify knowledge and skills gaps across the GTM team, and build continuing education strategies to close those gaps, • Collaborate with the Product Marketing team to develop a communication strategy and calendar for effectively enabling the GTM team throughout the year and managing new product and feature rollouts, • Partner with Revenue Operations to source, implement, manage, and train on technologies that drive productivity for the GTM team Experiences and Capabilities You Bring: • Significant experience in revenue/sales enablement, ideally at fast-growing B2B technology-enabled services or software companies that sell complex, high-ACV solutions to C-level buyers, • Experience building a foundational GTM enablement program from the ground up - you ideally have helped lead the transition from founder-led sales to a scalable GTM model from an enablement perspective, • Strong understanding of the sales ecosystem, including sales processes, methodologies (ie. MEDDIC or other similar sales methodologies), content, tools, and trainings, • Demonstrated excellence in development and design of sales collateral (presentations, templates, one-pagers, standard email copy, etc.), • Experience managing GTM employee training and onboarding programs, • Instructional design training and experience, • Expertise in key software in the sales tech stack, including:, • CRM software like HubSpot or Salesforce, • Conversation intelligence tools like Gong or Chorus, • Knowledge management platforms like Confluence, • Presentation software like PowerPoint or Google Slides Compensation: Our compensation package consists of three components: (i) a base salary, (ii) annual cash bonus, and (iii) generous equity compensation. The base salary range for this role is between $200,000 - $250,000, based on the candidate's experience and skills relative to the requirements listed above. The salary range provided is exclusive of discretionary annual cash bonus and equity compensation. The salary range provided for this role is specific to candidates located in the New York City area. A few facts about us: • Applecart's platform has been used by hundreds of industry-leading clients spanning Fortune 500 companies like Blackstone and Intuit, leading nonprofit organizations like the Environmental Defense Fund, and top-tier advertising and communications agencies like Teneo, FGS, Weber Shandwick, and OMD., • Applecart is growing quickly — over the last 3 years, we've increased our bookings by 8X, grown our headcount by 4X, and we're cashflow positive., • Our senior leadership team includes two members of the Forbes 30 under 30 list for Marketing and Advertising, the former Head of Product at Moat, Oracle's online ad measurement platform, a former senior White House advisor, early sales and talent leaders from Google and Twitter, two of the Democratic Party's most successful pollsters and strategists, a former CRO of a high-growth tech company with hundreds of millions in ARR, and alums of top-tier organizations like Bain, Amazon and Simpson Thacher., • Our investors include Bain & Company, global sports, entertainment and marketing giant Endeavor, KKR Co-Founder Henry Kravis, entrepreneur Chris Burch, a founder of Palantir, senior engineering leaders at Twitter and Yelp, former Fortune 50 and advertising agency CEOs, and a number of well-known venture capitalists. Ari Emanuel, Executive Chairman of WME, and Jennifer Fonstad, Owl Capital Managing Partner, serve on our board., • Our work has been featured on Morning Joe on MSNBC, BloombergTV and The Colbert Report, and in Axios, BusinessWeek, the Associated Press, Forbes, the Washington Post, and Politico, among many others.

Job Description SEIU 32BJ Training Fund New York Part-time Air Conditioning and Refrigeration Instructor The 32BJ Training Fund is seeking qualified candidates for a part-time Air Conditioning and Refrigeration instructor for classes taught in White Plains. About us: SEIU 32BJ is a service union that represents cleaners, maintenance workers, service staff, and security officers in the New York City area and nine other states on the East Coast. Our mission is to educate every member so that they have the tools they need to meet the challenges of a changing industry. Who we are looking for: • Creative, dynamic teachers with good interpersonal skills who enjoy working in diverse linguistic and cultural settings., • Plan and implement lesson plans that are aligned to the program curriculum and incorporate the provided educational materials., • Teach content related to HVAC/R repair and maintenance through a student-centered teaching approach., • Teach hands-on skills specific to HVAC/R repair and maintenance., • Maintain and submit records of attendance., • Maintain ongoing communication with supervisor., • Participate in relevant professional development activities, as available. Qualifications: • Sound knowledge of HVAC/R concepts and theory, including repair, and maintenance of refrigeration equipment, • Experience with residential and commercial HVAC/R systems, • 5 years of industry experience working in HVAC/R installation and repair, • EPA Universal certification, • Strong interpersonal skills and the ability to interact with students from a variety of linguistic and cultural backgrounds., • Ability to use digital platforms to instruct, communicate, and record program data. COVID-19 Considerations • Record of completed COVID-19 vaccine or confirmed medical/religious exemption., • Compliance with current COVID-19 protocols of the organization Classes offered • Monday and Wednesday, 2:00pm – 5:00pm, beginning September 2025 – June 2026., • Note: this class continues in the Winter and Spring terms. Applicants should plan to commit for the full school year., • Classes on additional days, times and locations may be available, including weekdays, evenings, and weekends. Location(s) • White Plains, NY, • 300 Hamilton Ave, White Plains, New York Compensation: • $75 per teaching hour, • $50 per Instructor Development hour, • Paid preparation time, • Paid in-house training, coaching, and professional development opportunities.

Job Description Gander & White \New York is a full-service fine arts logistics facility serving the local, domestic, and international private client, museum, gallery, auction house and interior design communities. We are an 89-year-old company with branches in three countries, including 5 in the USA. As founding members of ICEFAT, we are committed to upholding the highest standards in fine art handling, shipping, and logistics. We seek an experienced, positive-thinking, and organized individual to join our team as a Project Manager / Shipping Coordinator. Primary Job Description: The primary responsibilities of the Project Manager role are the following: directly interact with our clients through estimating, booking, managing, and invoicing high-value and complex Interior Design shipments - Domestic and Import / Export shipments. The Project Manager works closely with the Department's manager and will coordinate all movements with our Transport Dept , Packing and warehouse departments, with our regional branches in the USA, our overseas branches in the UK and France, and with our vast network of partner agents both domestic and international. The Project Manager is expected to master all G+W systems, procedures, and policies. . The position is in-office as part of a collaborative team environment. In addition to a full-time salary, benefits include health insurance, 401K retirement plan, and paid holidays/sick days. Salary commensurate with experience . Responsibilities · Client communications including but not limited to estimating, coordinating, and invoicing Storage, Domestic , International Import / Export projects, domestic and local ground transports or installation projects, and any other shipments as necessary · Coordinate bookings of air & ocean shipments, track cargo shipments, advise status to overseas agents as requested, in coordination with our Import / Export department. A basic knowledge of the Import / Export process is needed , we will train the candidate to a more advanced level as needed for the position. · Coordinate logistics of all shipments for specified customers and provide day to day customer service while correcting any discrepancies that may hinder shipments · Review and arrange Warehouse and Packing documents (packing list, bill of ladings, waybills etc..) · Respond to and answer pertinent questions from customers regarding storage and shipping required information, invoices, quotas, and other queries. · Review vendor charges, client invoice packages and file record keeping prior to submitting to supervisor for payment and final review. · Adhere to G+W company practices, systems, and fiscal policies · Issue client communications, estimates, and invoices in a timely manner Gander and White specializes in the domestic and world-wide movement of high-value works of art and collectible items. As part of the company’s continuing growth, our New York operation is seeking a Full-Time Account Administrator to work in our Interior Design Dept (Administration, Coordination and Operations). A previous experience ( minimum of 3 years ) in the moving industry is preferred: residential moving company, storage/logistics, or procurement associate, . This is an office position in our office located in Long Island City, NY The candidate will handle daily communication with our design clients and well as coordination of various shipments. Tasks will include : administration, data input for inventory control, basic FedEx shipments, quoting & executing domestic/international shipments, customer service liaison. We are looking for a self-motivated candidate with strong multitasking and organizational skills, who is able to work independently and within a group. Excellent customer service sense and time management are essential for this position. Negotiable salary will be based on experience. Full benefits offered for this position. Company DescriptionThe company was founded in 1933 by Frank White. Over the last 88 years, it has established itself as one of the premier shipping and installation companies to a large community of demanding and service oriented customers around the world.The company was founded in 1933 by Frank White. Over the last 88 years, it has established itself as one of the premier shipping and installation companies to a large community of demanding and service oriented customers around the world.

Job Description Note- 3 days in New York City, 2 days in Paramus, NJ The technical support specialist monitors inbound service requests; provide timely updates and resolution to open service requests; troubleshoot end user issues and escalate as needed; perform software installation and hardware repair; research and implement fixes for new issues; provide remote support, computer imaging and set up; and perform other duties and projects as assigned. Essential duties and responsibilities include but are not limited to: • Handle break/fix, configuration issues, troubleshooting, software installations, and hardware repair (including in-house repair or coordinating depot services), • Provide first and second tier knowledge and support of all client applications and escalate infrastructure issues when required., • Collaborates with systems administrator and/or infrastructure team, • Resolve and update Service Requests accurately and timely within the company’s designated platforms and SLA, • Provide documentation of resolutions within the Knowledge Base and assist with publishing Knowledge Articles., • Ensure end-user experience meets the expectations of the organization, (i.e. employee onboarding and offboarding experience and training), • Follow standard operating procedures and provide feedback as necessary (i.e. onboarding, systems access), • Responsible for maintaining asset management, such as inventory and end user devices, • Responsible for creating and conducting training programs to educate our users on all our desktop platforms, • Assist in project work as needed, • Administer user accounts including Add/Change/Delete functions., • Administer device provisioning including mobile devices ( using Microsoft Intune, • Administer MFA/2FA authentication services, including Okta and Microsoft Authenticator., • Printers/copiers/plotters, • Phone systems (work with phone provider on all provisioning and troubleshooting, • Mainting, • Process improvements: o Analyze tools used by the organization and find ways to fully utilize the existing tools within the organization o Analyze tickets, and user behaviors and identify opportunities to enhance the system, processes or educate users • Administer Office 365 users including E-Mail, SharePoint, OneDrive and all Office products., • Administer and support VOIP and Video Conferencing solutions, • Provide white glove support for VIP employees, including C-Suite executives, • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Communicate effectively, both orally and in written form, technical information with a wide variety of individuals and groups., • Ability to work in front of a computer screen and/or perform typing for approximately 80% of a typical working day, • Ability to travel between offices as necessary. This position will support the NY and NJ offices onsite, • Flexibility for attending or responding to early morning and late night meetings and inquiries, • Ability to provide after-hours support when needed Cybersecurity • Collaborate with cybersecurity team and managed service provider on UE cybersecurity initiatives, including the vulnerability management program, risk management program, and remediations., • Assist with Disaster Recovery and business continuity plan as it relates to technology as needed, • Report cyber-attacks NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization. Job Qualifications: • Experience with cloud technology including Azure and M365, • Excellent technical knowledge of desktop/laptop hardware and mobile devices, • Working technical knowledge of network protocols and operating systems, • Excellent knowledge of Active Directory, • Experience with helpdesk and remote control tools, • Technical certifications are a plus, but not required. Education/Experience: Required • BS/BA in computer science, information systems, or related field; or equivalent work, • 2-5 years of IT Helpdesk experience Powered by JazzHR ikt0PjFT7T