Butler

Office & Admin

18 hours ago58 views

About the job
The Butler owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation.

Qualifications:
  • Minimum of two (2) years guest facing service experience in a luxury environment.
  • Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities.
  • Confident, well-groomed appearance with a warm and welcoming demeanor.
  • Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items.
  • Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests.

Number of positions: 10
Department: Guest Relations
The company
Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
  • Experience
    Required
  • Languages
    English – Advanced
  • Employment
    Full-time
  • Starting time
    Immediate start!

pin icon3 Moll de Sant Bertran, Sants-Montjuïc, 08039, Barcelona

icon
ReceptionistBarcelona

Jobs, courses & advice in hospitality • 11-50 Employees

Hiring on JOB TODAY since May, 2022

Hosco empowers the hospitality industry by connecting, inspiring, and providing opportunities to professionals around the world.

Hosco Jobs avatar icon
Hosco Jobsnow

More jobs from this company

Similar jobs