Recepcionista Hotel Axel Two Barcelona

About the job POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Customer Service The company Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.

About the job Introducing Miiro… Inspired by the Latin word meaning ‘I wonder’ or ‘I marvel’, we encourage our guests to pause, to look around and to savour every moment. Our name and double vowel reminds us of a mirror, speaking to the idea of self-reflection and echoing the spirit of our locations. At Miiro, we believe there’s a better way to travel. A way that is more thoughtful and personal. And since our hotels are in Europe’s most interesting neighbourhoods, we also encourage guests to discover new places — on their own terms and in an authentic way. Ultimately, we want to make sure guests go home inspired and reinvigorated because they’ve had a brilliantly considered stay. Creating ‘Brilliantly Considered Stays’ is the essence of our brand. Stays that bring our guests closer to the local culture and their stories. About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Job Description What you’ll do 1. Group reservation & events management: Process and coordinate rooming lists and ensure effective communication of information between departments. Create and manage group reservations in the Apaléo PMS, ensuring that all customer information required for billing is correctly entered. Collaborate with the Sales and F&B teams in organizing events and group bookings, from the initial inquiry to event completion. Manage the logistics of events, including rooming list, memos, and Beo`s. Coordinate with other hotel departments (food and beverage, housekeeping, front desk) to ensure the smooth execution of events. Review the show rooms daily to make sure they are perfect for site inspection. Maintain consistent communication with clients to ensure their requests are promptly and accurately addressed. Reply enquiries. Provide support in resolving any last-minute changes or issues that may arise during the event. Participate in post-event evaluations to identify opportunities for improvement. 2. Customer Service: Respond to customer requests by phone and email in a professional and responsive manner. Ensure rigorous follow-up of files and handle any special requests in collaboration with the relevant teams. 3. Billing Monitoring: Track group billing in conjunction with the accounting department. Manage reminders to customers for pending payments, ensuring deadlines are met. 4. Communication and Coordination: Work closely with the Sales, Reservations, Front Office, F&B and Accounting teams to ensure efficient management of group bookings. Ensure that all customer and booking information is shared internally in an accurate and timely manner. Required skills · Experience in a similar role in hospitality or reservation management (ideally group). · Previous experience in event coordination, preferably within the hospitality industry. · Proficiency in hotel management tools, including PMS (ex Opera, Apaléo and Revinate). · Excellent written and oral communication skills, with the ability to manage multiple requests simultaneously. · Great organizational skills, ability to meet deadlines, manage priorities and multitask effectively. · Strong attention to detail and effective communication skills. · Ability to work as part of a team and collaborate closely with the Sales & Events Manager and other hotel departments. · Customer-oriented approach with the ability to anticipate client needs. · Fluent English and Spanish required. · Proficiency in common office tools (Excel, Word, etc.). What do we offer · A competitive salary. · Discounted hotel room rates across our hotels, for you and friends and family. · Fantastic Training and Development opportunities. · Free Meals on shift. · Unrivalled Career Progression prospects. Department: Sales The company Launching summer 2024, Borneta boasts 92 rooms, an atmospheric restaurant with an open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, Borneta invites you to discover the charms of the Ciutat Vella.

About the job Company Description We are looking for a so-positive-it's-infectious Receptionist to join us at The Hoxton, Shoreditch. You will be responsible for providing a naturally friendly, helpful and responsive level of service to all our guests, ensuring they are treated as individuals and will want to return. The Hoxton, Shoreditch, is where The Hoxton was born. It’s where we first set out to do things a little differently, breaking rules about ‘the way things are done’. Originally a car park, it now offers 210 rooms, The Apartment, our meetings & events concept, and an open lobby, café & restaurant where you can feel the hustle and energy of Shoreditch. The Hoxton, Shoreditch – our first hotel – found its home in a former car park, and just like the neighbourhood, has evolved over the years into a fixture of the East London scene. Shoreditch has become one of the most happening areas of London, and we’re bang in the middle of it, with 210 bedrooms, the Apartment, and two in-house restaurants – Hoxton Grill and Llama Inn. Job Description What you'll do... Maintain a positive and friendly attitude at all times, even when working to achieve solutions to challenges. Deal with the arrival and departure processes for all guests, ensuring all standard operating procedures are adhered to. Deal with in-house guests’ requests, recording all feedback as per our standard operating procedures. Responsible for ensuring the accuracy of guest billing, financial transactions and the Reception float. Ensure the accuracy of data in all systems and provides the necessary daily reports for all departments as per our standard operating procedures. Ensure the night reception tasks are completed correctly and accurately in line with our standard operating procedures. Ensures all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Maintain observation over guests and guest’s property to ensure security alerts are kept to a minimum. Report any maintenance issues to the correct department and check to ensure the work has been completed. Ensure the integrity of the public area and back of house areas are maintained at all times, with deficiencies corrected immediately. Collaborate with all other teams in the hotel, and all outsourced business partners to ensure the utmost satisfaction for our guests. Ensure the Reception desk is clean, tidy and presentable at all times. You will be a member of the hotels’ crisis and fire teams. Qualifications What we're looking for... It's all about attitude for us, someone who enjoys being helpful to others and isn't easily flustered - there's a smaller team working at night so confidence and knowing how to work things out by yourself are key Previous hotel (or similar) experience is great, but it's not a must-have for us - if you're eager to learn we can teach you what you need to know You’re looking for a place where you can be you; no clones in suits here Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues You’re not precious. We leave our egos at the door and help get stuff done You’re up for doing things differently and trying (almost) everything once You want to be part of a team that works hard, supports each other and has fun along the way Additional Information What's in it for you... Competitive salary 28 days holiday (including bank holidays), pension, eligibility to take part in the company discretionary bonus scheme and life insurance. A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing. It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders. Treat yourself once in a while with lots of retail & hospitality perks through our partners. Enjoy a free night at The Hoxton and a meal for two when you first start with us. Goes without saying, but we’ll feed you during your shift. Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!) Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones! Lots of opportunity to progress and switch it up as part of a global family of brands. Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work. Extra time off to volunteer with one of our partner charities. Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time! Enhanced family leave for when you’re expanding your family. An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. Department: Reception The company Homey & Layered The Hoxton is a series of hotels rooted in culture and community. Each hotel is a reflection of its neighbourhood, inspired by the diversity of the streets and scenes that surround them. Ever since we opened the doors of our first hotel in Shoreditch back in 2006, we’ve been known for our vibrant, homey lobbies and our celebration of the locality through art, design, retail and eclectic programming.

About the job Buscamos un friegaplatos/ayudante de cocina comprometido, rápido, que le apasione la cocina. El candidato será responsable de mantener la limpieza y el orden en la cocina y ayudará al equipo de cocina con tareas que se necesite. 14000-18000 Comida, propinas, buen ambiente de trabajo. Department: F&B kitchen Housekeeping About you Se requiere de una persona que trabaje en equipo, con buena actitud, ganas de trabajar y adaptable a cualquier necesidad. Language required: Spanish. The company Restaurante peruano en Rubí, especializado en pollos a la brasa, ceviche y cocina al wok. Estamos en búsqueda de crear nuestro gran equipo. Nos une la pasión por la cocina.

Sodexo es una multinacional francesa que está presente en 53 países donde ofrece más de 100 servicios distintos. Estamos en la búsqueda de un/a recepcionista con alto nivel de ingles a media jornada (20 horas semanales) para formar parte del equipo encargado de ofrecer un servicio de recepción en uno de nuestros centros de trabajo. Es un contrato indefinido, el horario es de 20 horas semanales, Lunes a Viernes de 17:00 a 21:00. La ubicación del puesto de trabajo se encuentra en Avenida Diagonal 532, Barcelona.

The Streets Apartments (TSA) tiene como objetivo sumergir a nuestros huéspedes en la cultura, mostrarles cómo vivir como un local y ayudarlos a crear recuerdos inolvidables. Con edificios repartidos en cinco barrios diferentes, todos en el corazón de Barcelona, ​​ofrecemos la base perfecta para que nuestros huéspedes exploren todo lo que esta vibrante ciudad tiene para ofrecer. Fundada con una pasión por la hospitalidad y un amor por Barcelona, ​​TSA nació del deseo de ofrecer a los viajeros más que solo alojamiento. DESCRIPCIÓN DEL PUESTO Estamos en la búsqueda de un Recepcionista altamente competente y proactivo para unirse a nuestro equipo. Esta es una posición clave para asegurar que nuestras propiedades estén siempre en perfectas condiciones para nuestros huéspedes. FUNCIONES: - Atender al cliente des de las diferentes áreas de comunicación: atención presencial, telefónica y vía electrónica. - Gestionar las llegadas y salidas de los huéspedes: - Dar la bienvenida y recibir al cliente. - Ofrecer consigna. - Realizar Check-in. - Informar a los clientes sobre el alojamiento, espacios, servicios o actividades que ofrecemos. - Confirmar el cobro de la reserva. - Preparación y entrega de llaves. - Realizar el Check-out - Garantizar el bienestar y satisfacción de huéspedes alojados. - Informar y comunicar incidencias. ESPECIFICACIONES Y REQUISITOS DEL PUESTO: - Idiomas: Castellano e inglés. Muy valorable otros idiomas - Experiencia profesional: de 1 a 2 años en puestos similares. - Estudios relacionados. CAPACIDADES: - Trabajo en equipo - Organización - Iniciativa - Interés por aprender continuamente - Adaptación al cambio DATOS DE CONTRATO - Tipo de contrato: Indefinido + periodo de prueba. - Jornada de 40 horas semanales (se requiere flexibilidad pero mayoritariamente será para trabajar fines de semana). - Turnos rotativos de lunes a domingo. (mañanas y tardes). - 30 días naturales de vacaciones al año. - Salario: 22.000 euros brutos anuales + propinas + comisiones.

Estamos buscando una Recepcionista para unirse a nuestro equipo en una clínica de medicina estética y micropigmentación en Barcelona. Buscamos a una persona simpática, organizada y apasionada por la atención al cliente y las ventas, que sea el rostro amable y profesional de nuestra clínica. Responsabilidades principales: - Gestionar y coordinar la agenda de citas de la clínica. - Confirmar citas con los clientes y realizar seguimientos. - Recibir a los clientes con amabilidad y profesionalismo, asegurándote de que se sientan cómodos desde el primer momento. - Ofrecer bebidas como café o té a los clientes mientras esperan. - Informar sobre los tratamientos disponibles, resolviendo dudas y promoviendo los servicios de la clínica. - Resolver situaciones conflictivas con tacto y cortesía. - Realizar llamadas telefónicas para asesorar a clientes y confirmar citas. - Mantener su puesto de trabajo impecable y acogedor. - Entender que eres la primera persona que ve el cliente, y de ti depende en gran medida que el cliente quede satisfecho y se convierta en un cliente habitual. - Participar en la creación de contenido para redes sociales y promociones de la clínica. - Colaborar con el equipo y los clientes en la generación de material visual y audiovisual. - Mantener actualizadas las plataformas digitales con información relevante de la clínica. Requisitos: - Experiencia previa en atención al cliente, ventas o roles similares (preferiblemente en el sector de estética o belleza). - Personalidad súper simpática, dulce, extrovertida y con habilidades de comunicación excepcionales. - Alta capacidad de organización y atención al detalle. - Habilidad para la venta y promoción de servicios. - Experiencia con sistemas de reservas y CRM. - Positividad, flexibilidad y pasión por el trato con las personas. Disponibilidad para trabajar de lunes a sábado, en horario de 9:00 a 15:00. Ofrecemos: - Un ambiente de trabajo dinámico, agradable y profesional. - Salario competitivo, acorde con la experiencia y habilidades. - Sistema de bonificaciones por cumplimiento de objetivos. - Oportunidades de desarrollo y formación continua en el sector. - Participación activa en la expansión y crecimiento de una clínica en pleno desarrollo. ¡Estamos emocionados de conocerte y de que formes parte de nuestro equipo para seguir creando experiencias únicas para nuestros clientes!

Buscamos a 5 jóvenes con ganas de trabajar y seriedad. Somos una Gestoría que se dedica a la Asesoría y Atención al Cliente. Hay diferentes ámbitos en toda la empresa, según las aptitudes que te vean en la entrevista te determinarán un puesto u otro. El trabajo es de jornada completa. Con incorporación inmediata y salario fijo más comisión, no requiere experiencia.

¿QUIERES FORMAR PARTE DE UN ENTORNO JOVEN Y PROFESIONAL? ¡ES TU OPORTUNIDAD! En este momento estamos ampliando nuestra plantilla estable para el departamento de energía. QUÉ OFRECEMOS: •Formación, donde te daremos todas las herramientas para el desempeño del puesto. •Contrato indefinido. •Jornada de Lunes a Viernes •Modalidad de trabajo en oficina situada en el centro de Barcelona •Incentivos ¿QUÉ TENDRÁS QUE HACER? Asesorarás de manera personalizada a los/as clientes/ as, ofreciendo la solución óptima en cuanto a luz y gas que se ajuste perfectamente a sus requerimientos y necesidades. Tomamos su potencial actual y lo transformamos en habilidades para el futuro. Trabajamos duro, jugamos en equipo y nos apoyamos mutuamente. Defendemos el cambio positivo y duradero en nuestra comunidad. Nos preocupamos por los y las demás. Estamos firmemente comprometidos/as con nuestras/ os clientes/as y entre nosotras/os. Tenemos una mentalidad abierta y dispuesta a aprender continuamente. Aquí puedes ser tal y como eres, desde el primer día. Y si mantenemos una actitud positiva, no habrá limites para lo lejos que podemos llegar juntos/as ¿Estás listo/a para unirte a nuestro equipo? ¿Quieres saber más? ¡INSCRIBETE!

Estamos en búsqueda de un perfil como el tuyo!!! En Hello Nails tenemos una vacante de empleo para cubrir en nuestras oficinas centrales. Las funciones y los requisitos a tener en cuenta para desempeñar el puesto son; -Atención llamadas centralita -Gestión de agenda - Flowww -Recepción y entrega de pedidos -Resolución de incidencias -Atención al cliente -Gestión de agendas -Pedidos de material para la oficina -Solicitar envíos nacionales e internacionales con empresas de transporte (puntualmente). Requisitos: Dominio del paquete Office Nivel intermedio Inglés Proactiva y con dotes de comunicación Capacidad de gestión y organización de las tareas encomendadas Resolutiva/o Atención exquisita a los clientes Preparación de la sala de reuniones Destacas por tu capacidad para trabajar en equipo? ¿Tienes iniciativa y habilidad para organizar y planificar? Mucha suerte a todos/as los candidatas/os! Estamos deseando conoceros.

En SB Hotels, con más de 30 años de experiencia en el sector, contamos con 10 hoteles -y un 11º en construcción- ubicados en Barcelona, Tarragona, Tierras del Ebro y Madrid. Actualmente estamos seleccionando un/a Recepcionista para uno de nuestros Hoteles de 4* en Barcelona. ¿Cuáles serán tus funciones? - Atención al cliente - Atención telefónica, - Check in, Check out. - Acoger al cliente a su llegada al hotel. - Facilitar información sobre servicios del hotel e información genérica del destino. - Realizar el control diario de caja, asignar habitaciones, facturar servicios de habitaciones, salas u otros, realizar tareas administrativas correspondientes del puesto. ¿Qué requisitos son imprescindibles para la vacante? - Formación académica mínima: Grado en Turismo. - Experiencia mínima: 1 año en Hotel de categoría similar o superior. - Idiomas: Nivel alto de inglés. Valorable otro idioma europeo. ¿Qué beneficios ofrecemos? Formación inicial en el puesto de trabajo Formación continua durante el año Entrega de Uniforme Posibilidad de comer en el centro Turnos seguidos y rotativos. 30 días de vacaciones. 2 días de descanso semanal, ocasionalmente en fin de semana. ¡Estamos buscando alguien como tú! ¡Únete al equipo!

Buscamos a 5 jóvenes con ganas de trabajar y seriedad. Somos una Gestoría que se dedica a la Asesoría y Atención al Cliente. Hay diferentes ámbitos en toda la empresa, según las aptitudes que te vean en la entrevista te determinarán un puesto u otro. El trabajo es de jornada completa. Con incorporación inmediata y salario fijo más comisión, no requiere experiencia.