12 mayo 2024•57 vistas
Caduca en 17 días
5 Carrer del Bisbe, Ciutat Vella, 08002, Barcelona
Recruitment • 1-10 empleados
En JOB TODAY desde julio, 2019
We know that living and working abroad can be both challenging and rewarding – our whole team made the same decision to experience life abroad. Let us be your personal advisor and help you manage this important and gratifying next step.
Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona? Then become the new back-office specialist in Barcelona for our client! Your responsibilities and impact as Claim Agent: - supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. - ensuring a fast and quick resolution for problems - working together with partners and providing direction for issue resolution in order to achieve customer satisfaction - being in direct contact with customers to understand and act on behalf of their needs Skills, qualifications and interests you need to succeed in this role: - A native level of German and a good level of either English or Spanish -good to have previous experience/background in administrative or back-office work - Working coordinated, organized and autonomously - Being energetic, innovative and working proactively at a fast pace - Excitement about intercultural communication and the expatriate lifestyle - Living in or willing to relocate to Barcelona for an international career and life experience - Having a valid Spanish work permit (required). What’s in it for you? - Contract: permanent contract with2 months of probation - Working hours: 40/weeks, Mon-Fri 9AM – 6 PM - Salary: 22.000 gross/year - 28 days/year holiday - working in a stable and international work environment - working in a fast growing company What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.
Our client – a luxury automotive brand – is looking for customer care agents to give customers the highest quality service. For this, we are looking for someone with previous experience in luxury customer service or Hotel industry. By being the first point of contact for the customers of our clients, you will be a true brand ambassador. Interested to learn more? Apply now and let´s discuss the position in more detail. Your responsibilities and impact as a Customer Care Agent for a Luxury Automotive Brand will be:Representing our client´s products and services - Being the first point of contact for customers of our client - Supporting the development of the Customer Interaction Center by introducing your ideas - Using your communication skills to help customers with a wide variety of issues - Assuring the customers have a positive experience fitting our clients´ quality standards Skills, qualifications and interests you need to succeed in this role: - Native level of Polish with a proficient level of English - Previous experience in luxury Customer Service or the Hotel industry - Experience working in the automotive industry is a plus - Having excellent verbal and written communication skillsBeing able to quickly understand customers´ needs and dealing with - emotions - Having a well organized and structured way of working - Based in Barcelona What´s in it for you? - Competitive salary - Working in a fast paced and highly changeable environment - Being part of the creation of the Customer Interaction Center of one of the world´s leading luxury automotive brands - Working in an inclusive, diverse, and international team - Possibility to partially work from home after the initial training months - Starting date: 03.07.2024 Your future company: An innovative luxury automotive brand that is currently creating an inhouse Customer Interaction Center. They have offices worldwide to cater for the needs of their international clientele. The Customer Service department in Barcelona will focus on the markets of various European countries.
What if you could fly to Barcelona to start a job with plenty of world citizens from different countries with one strong thing in common: the desire to experience, learn, and grow altogether within an international booming company? Whether you are looking for personal development, learning & career opportunities, cultural discovery or simply a life-time experience, you will find it there. Whatever comes out of it for you, you will definitely not regret it. Your responsibilities and impact as a Tech Customer Care will be: Responding to inbound requests from care organizations and documenting relevant case information Handling remote corrections Prioritize and coordinate tasks and assignments Identifying issues and providing effective solutions, and escalating the issues when they require further support Skills, qualifications and interests you need to succeed in this role: A good level of English, along with a native level of Norwegian is mandatory Strong empathy as you will be handling issues in a healthcare environment Excellent listening skills and proficient communication abilities A drive for first contact resolution Attention to detail and technical orientation Excitement about intercultural communication and the expatriate lifestyle EU Citizenship or valid work permit/ residency card mandatory What’s in it for you? Competitive Salary with bonus Great perks Schedule: available to work in rotative shifts from Monday to Sunday (Including night shifts WFH) Strong learning and development plans for your career growth Global company with over 25 years of experience and hundreds of industry awards Central, easily achievable location Apply now and enjoy a personalised recruitment process where diversity is not a Buzzword because it's normality. Get specific tips and tricks for your Resume and Interview with the hiring company to increase your chances of landing the job. #hiring #jobopening #applynow
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have an affinity for technology and the online payment industry? Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Service for Online Payments: - Handling first line inbound administrative support requests by phone & email (B2B) - Assist new customers with their account activation, transaction status queries and financial requests - Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly - Emphasis on maintaining a strong customer relationship Skills, qualifications and interest you need to succeed in this role: - Danish native, English fluent - Committed and dedicated - Having an interest in technology and analytics - Positive attitude toward changes - Team player with strong listening skills - Service-minded person with the ability to handle conflicts in a constructive manner - Being a strong communicator - No previous experience needed - Having a valid Spanish work permit or citizenship that allows you to work in an EU country What's in it for you? - Type of contract: Indefinido - Working hours: 39h/week, Mon-Fr 8:00 - 20:00, Saturday 10:00-14:00 - Salary: 1500€ + performance bonus of potentially 200€ per month - Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) - Equipment provided - Hybrid system after training - Spanish lessons - Meal allowances are possible -Constant training - International environment - Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Feel free to check our other opportunities in Customer Service in Spain or send us your CV to be considered for other projects or future opportunities.
Do you have experience as a Customer Service? Do you have a native level of Dutch? If so, this offer is for you! OUR CLIENT: Leading company in its sector with more than 20 years which specializes in enhancing business performance through digitalization solutions. They offer tailored solutions in areas such as Front Office, Consulting and Innovation, and Back Office and Business Processes. With a presence in 8 countries and 18 production sites, they provide multilingual support in 18 languages using a blend of human intelligence, emotional intelligence, and artificial intelligence. YOUR FUNCTIONS: In the reservations/booking department you will be in charge of the following tasks: - Customer service to resolve guest queries via telephone and/or email. - Provide accurate information about the resort's facilities, activities and services. - Assist guests in booking accommodation, meals and leisure activities. - Manage incidents and complaints. POSITIONS REQUISITES: Formación: Bachillerato Idiomas: Holandés: C2 Conocimientos: customer serivce What we need from you: - Fluency in Dutch and English is a must. - Previous customer service experience would be an asset, preferably in a hospitality or tourism environment. - Excellent communication and interpersonal skills. - Strong problem solving skills and proactive approach to customer satisfaction. - Ability to multi-task and prioritise responsibilities in a fast-paced environment. - Proficient in basic computer applications (e.g. Microsoft Office, reservation systems). YOUR BENEFITS: What we offer: - Contract: 6 months temporary contract with the company (possibility of a permanent contract afterwards) - Hours/Shifts: Monday to Sunday, 9am to 9pm, in two shifts and 2 weekends a month. - Saturdays from 9am to 7pm and Sundays from 10am to 5pm. - Salary: 22.000 gross euros yearly + 2K more of bonus. - Well located offices in Barcelona (between Llacuna and Bogatell)
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Call Center Supervisor (PBX) to join the pre-opening team at SLS Barcelona. Under the guidance of the Guest Experience Manager, the Call Center Supervisor (PBX) directs the overall operation and service levels of PBX in the hotel facilitating and directing all operating departments, in meeting and exceeding hotel goals and assist in providing timely guest and team members resolution. Job Description What you’ll do Support the PBX team to consistent with hotel policies and procedures. Responsible for ensuring that all guests receive a seamless and expedited experience. Assists Front Desk and Accounting department in locating and verifying phone charges for guests. Keeps updated contact information on employees in other departments. Refer guests’ complaints to appropriate departments. Knows the responsibilities of other departments to be able to determine the appropriate department to forward all calls. Provide information and demonstrate knowledge of all hotel facilities and services. Accept and deliver all messages promptly and accurately. Provide a personal service to all the guests, fully aware and following the hotel standards and procedures. Ensure that the privacy of the guests and the confidentiality of the information is respected. Provides direction and support for the PBX team ensuring all reports are accurate and standards are met. Ensures all guest concerns are addressed promptly, exceeding the guest’s expectations, conducting follow up, and properly documenting concerns to ensure proactive and long-term solutions. Qualifications What we are looking for... +3 years experience in hospitality within hotels with a similar position. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. Additional languages will be highly valuable. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
En TEMPS llevamos 30 años encontrando oportunidades profesionales para la gente que busca trabajo. Tenemos experiencia, somos solventes y estamos comprometidos. En estos momentos importante compañía, situada en el Prat de Llobregat, precisa incorporar a un/a costumer service con experiencia. Funciones: - Atención y soporte a clientes. - Tareas administrativas y logísticas. - Uso de programas de gestión de almacén. - Colaboración en mejoras de procesos. Requisitos: - Incorporación inmediata - Nivel alto de inglés - Experiencia administrativa demostrable en Logística, incluyendo la utilización de programas de gestión de almacén. - Disponibilidad: Trabajo en almacén, conocimiento de material de gimnasio. Se ofrece: - Contrato inicialmente por ETT con altas posibilidades de incorporarse por empresa. - Horario: 09:00 a 18:00 de lunes a viernes. - Salario: 13.87€ b/h.
About seQura We provide innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers. Our unique risk scoring capabilities allow us to give access to credit to many shoppers that otherwise would be left out, providing the highest acceptance rates for flexible payments in the market. We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique context and needs and deliver superior results. We also empower shoppers who seek value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months. Born in Barcelona, seQura is a privately-owned fintech in the scaleup phase. Present in southern Europe and Latin America, we are growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue. Over 5000 businesses, almost 2 million shoppers, and 300+ employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.7/5. About the role 🤓 As a Payments Support you will have constant contact with our customers, assuring an excellent level of attention and looking for the best solution to help with the debt payment. What challenges you'll be solving 🚀 - Be a responsible and key ally for the company to manage non-payments of the assigned operations. - Participate in the recovery process upgrade. - Use analytical tools to investigate tendencies and possible failures in the recovery model. - Support decisions about changes. What we offer 😎 We have a strong and sustainable foundation, where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible. One of our most valued strengths by our employees is our fellowship and supportive culture, which fosters a sense of belonging by working closely with our values. With us, you will have challenging projects to work on and push your skills and knowledge. In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need. - 23 vacation days + 2 days of free disposal per year. - Professional development that includes access to a language learning platform with courses available for 24 languages, including both group and private classes. - Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee. - Health insurance discounts with Sanitas and DKV. - Urban mobility by using your own bike with Kleta. Moreover, we offer a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness). Each area will include a variety of activities, and you'll be able to choose from 34 different activities that best meet your needs to configure a plan that best works for you. What you’ll need 🫲🏽 - At least 1 year of experience in debt recovery. - Excellent written and verbal communication skills in Spanish and intermediate-level of English. - Availability to work on 6h evening shifts 15:00 - 21:00. - Good capacity for negotiation and organization. - High level of emotional intelligence. - High Office Package knowledge. - Objective-oriented and thrilled about challenges. - Flexible about changes and resilient. - Proactive in finding solutions and creativity to implement action plans. We kindly ask that you submit your CV in English, as it is the official language of our community. We promote equal opportunity to all, regardless of age, color, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or any other characteristic. We have an inclusive environment, and respect is above all.
Desde Gi Group, la firma de servicios de trabajo temporal y permanent placement de Gi Group Holding, multinacional italiana líder en soluciones de Recursos Humanos, estamos convencidos de que podemos ayudarte a encontrar tu trabajo ideal. Es sencillo, cuidamos de ti y nos preocupamos por potenciar tu carrera profesional. Actualmente, desde la delegación de MADRID nos encontramos en busca de CUSTOMER SERVICES DE ATENCIÓN AL CLIENTE CON INGLÉS BILINGÜE, para UNA IMPORTANTE EMPRESA DEL SECTOR DE LOS SEGUROS UBICADA EN BARCELONA Descripción del servicio: Tareas asociadas a la atención al cliente. Emisión y recepción de llamadas para los distintos distintos departamentos. Te contamos los principales requerimientos y otras habilidades de la posición: - Formación FP/ grado superior / estudios de especialización /grado universitario -Inglés mínimo B2 -Experiencia previa en departamentos de ATC o venta en Call center. -Experiencia previa en atención al cliente -Disponibilidad de incorporación inmediata Y por nuestra parte, ¿qué podemos ofrecerte? Tipo de contrato: Contrato temporal Horario y jornada: Jornada completa de lunes a viernes en turnos rotativos cada dos semanas. De 9h a 19hs y segunda semana de 8:15hs a 14:45hs Salario: 25.782€ brutos/anuales + plus por horarios especiales + salario en especie. Jornada parcial de lunes a viernes de 14hs a 19hs. Salario: 19.481€ brutos/anuales + plus por horarios especiales + salario en especie. Zona de trabajo: Puesto en Calle Tarragona, nº 109 + teletrabajo 2 días a la semana. Curso de formación previo. Remunerado y bajo contrato. 1 mes y medio de formación teórica y práctica. Incorporación inmediata Y bien, ¿estás preparad@? Una oportunidad laboral de calidad y un trato personalizado y cercano te están esperando. ¡Inscríbete a la oferta y únete al equipo Gi Group! Te estamos esperando porque #NuestroCompromisoEresTú. En cumplimiento de la Ley Orgánica 3/2018, de 5 de diciembre, de Protección de Datos Personales y garantía de los derechos digitales, le informamos de que sus datos personales forman parte de un fichero propiedad de Gi Group Spain ETT S.L.U. y son tratados con la única finalidad de mantener la relación adquirida con usted. Puede ejercitar sus derechos de acceso, rectificación, cancelación y oposición dirigiéndose por escrito a Paseo de la Castellana, 89, 5º Planta, 28046, Madrid
Do you have experience in customer service? Would you like to grow professionally in a Top Employer leading company in Europe? Then this offer is for you! Securitas Direct is the European security market leader serving more than 4 million people. We foster a dynamic working environment, in an inclusive environment where we guarantee equal opportunities. We are currently looking for customer service teleoperators with English and Spanish to join our team for our Senior's Protection Emergency Central in our offices in Cornellà de Llobregat (Barcelona). Your duties: Tend to Telecare alerts from our English and Spanish-speaking customers and distinguish between a real emergency and a false alarm. This allows us to implement the protocols and carry out the procedures established for their correct management, while giving a satisfactory response in the most efficient way to our customers! Are you interested? read on! We offer: -a stable position with an indefinite contract -40-hour week (Monday-Sunday) -afternoon or nocturnal shift (15:00 to 23:00h or 23:00 to 07:00h) -second language bonus and nocturnal shift bonus/incentive. What are we looking for? People with an** advanced level of English and Spanish**, with experience of at least 6 months as a customer service teleoperator, with extensive communication skills, , high problem-solving capacity, good stress management and clear customer orientation. Desire and motivation are essential! Do you think this offer defines you? Do you want to be one of our great team? Sign up, we are waiting for you!