Night Auditor

About the job 2º JEFE DE COCINA-MISION: En Finca Serena 5*, estamos en búsqueda de un/a 2º Jefe de Cocina que apoye al Jefe de Cocina en la gestión del equipo y las operaciones diarias de la cocina. Buscamos una persona con experiencia en alta gastronomía, capacidad de liderazgo y pasión por la excelencia culinaria. RESPONSABILIDADES Entre sus principales responsabilidades se incluyen: Coordinar y supervisar la preparación de los platos, garantizando la calidad y presentación según los estándares del chef y del menú. Apoyar en la gestión del equipo de cocina, asegurando un ambiente de trabajo eficiente y colaborativo. Controlar el cumplimiento de las normativas higiénico-sanitarias y de seguridad alimentaria. Gestionar el inventario de alimentos y realizar pedidos en coordinación con el Jefe de Cocina. Verificar la calidad y frescura de los ingredientes. Colaborar en la elaboración de nuevas propuestas gastronómicas y en la mejora continua de la oferta culinaria. Sustituir al Jefe de Cocina en su ausencia. ¿QUÉ TE OFRECEMOS? Contrato fijo-discontinuo. Posibilidades de alojamiento. Jornada completa. Uniforme y una comida por turno incluida. Ambiente de trabajo excepcional y espíritu de equipo. Oportunidades de formación y desarrollo profesional. Posibilidades de crecimiento dentro de la compañía. Department: F&B kitchen About you ¿QUÉ NECESITAMOS DE TI? Formación en gastronomía o cocina profesional. Experiencia mínima de 3 años en cocina, preferiblemente en hoteles o restaurantes gastronómicos. Capacidad de liderazgo y trabajo en equipo. Excelentes habilidades organizativas y de comunicación. Conocimiento de técnicas culinarias avanzadas y tendencias gastronómicas. Vehículo propio. The company UNIQUE: UNREPEATABLE, EXTRAORDINARY, EXCELLENT. Our purpose is to provide excellent service to our customers in exceptional hotels in destinations such as, Madrid, Mallorca, Andalucía and Costa Brava. We take care of our customers, our team, our hotels, the community, and the planet. This vision deserves to be real, every day and in every case. We believe that luxury should be understood as a combination of new experiences, the value of authenticity and the pleasure of simplicity. All this enhanced by sophistication, style, seduction, and warmth. UNIQUE means unrepeatable; That is why we offer our customers an incomparable experience, the entrance to a world made to measure and in which everyone is different and special. Because this is the true meaning of luxury in contemporary hospitality. OUR PEOPLE We are passionate about what we do, and we are aware that results are obtained through the actions we repeat daily. That is why each person on our team is committed to cultivating an attitude of care and dedication. We encourage our teams to reap this attitude and sow it in all aspects of their day-to-day lives. Providing an equitable, fair, sustainable, ethical, and safe environment where they can develop their skills and grow. A continuous effort to maintain equal opportunities in all its aspects, and freedom for and among all members of our team.

About the job Citadines Trafalgar Square London is seeking a confident Receptionist to become part of our Front Office Team. Our properties operate 24/7; therefore, the department works on an early (7am-3.30pm) or late (3pm-11.30pm) shift basis. Night shifts are also available and required on occasion. You will report to the Front Office Manager, supporting towards providing our guests with memorable experiences of the city. A Receptionist will be responsible for: Offering a warm welcome and departure experience to our guests, managing expectations by constantly seeking opportunities to personalise their needs, travel purposes, plans, etc Taking initiative in accommodating the customers’ needs in a resourceful manner Being pro-active in the learning and development of administrative tasks, procedures, processes and standards and ensure correct practice Ensuring that all shift tasks are carried out according to the required standard and take responsibility in providing full handovers to all relevant parties/shifts. To be successful in the role of Receptionist, we require: Excellent guest engagement skills Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Ability to communicate and organise yourself in line with different guest expectations A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Receptionist. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Customer Focused, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Team Work, Communication Skills, Problem Solving £26248.00 per annum Department: Reception Language required: English. The company At The Ascott Limited, we believe that our guests can be anywhere in the world, and still feel right at home. With a suite of accommodation options that spans serviced apartments & hotels, coliving properties, as well as independent senior living apartments, our guests can count on us for that sense of comfort and familiarity, be it for a short stopover or a new space to call their home. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. This year, Ascott marks 40 years in hospitality service. Growing from strength to strength, powering up through new alliances and transforming challenges into triumphs, Ascott is trailblazing tomorrow and charting a new future of growth. Hear from Ascott’s past and present leaders as they share about their experiences in this tribute video, having witnessed Ascott’s growth to become truly Unlimited.

About the job Will be responsible for working the front line and the handling specific stations as assigned by the superior Chef. The job description entails assisting in overseeing and directing all aspects of the operation of the kitchen and in providing functional assistance to the Sous chef primarily. Ensure proper productivity and high standards of food quality delivery. To ensure that regular on-the-job training is carried so that subordinate staff performs their duties effectively and efficiently. Observes workers engaged in preparing, portioning, and garnishing foods to ensure that methods of cooking are per standards. Responsible to maintain all standards set forth by Management and establishes the manner and means to train personnel according to standards operating procedures. To ensure a safe and constant food production according to daily needs of our guests as well as company expectations. Oversee all back-of-house operations and be responsible for food production and overall supervision of kitchen activity Maintain and contribute to a positive work environment. Department: F&B kitchen About you Able to speak, read, write, and understand the primary language(s) used in the workplace. Good communication skills, both verbal and written. Able to learn and perform all essential job functions accurately and safely. Knowledge of the menu and beverage list and the ability to communicate clear suggestions to the guests. Auditory and visual abilities to observe and detect signs of emergency situations. Language required: Spanish. English and Italian are a plus The company In 1931 a long-sought dream became reality. Giuseppe Cipriani opened the doors to Harry's Bar. In a discreet stone building perched along a canal just off Piazza San Marco in Venice, he created a timeless and impeccably appointed establishment. His concept was to serve others as you would want to be served yourself. His vision of simple luxury came to touch the souls of people all over the world. At Harry's Bar in Venice, all clients are treated like royalty. Simple elements such as true service and devotion have elevated Harry's to legendary status. In fact, in 2001, the Italian Ministry for Cultural Affairs declared Harry's Bar in Venice a national landmark, a unique honor bestowed not for the establishments's décor or furniture, but for its witness to the events of a century in Venice. The secret of Cipriani isn't about what can be seen or touched, but what can be felt and sensed. It is intangible but palpable. It can't be patented, but even after eighty- two years it hasn't been duplicated by others. Four generations of Cipriani have grown a single restaurant, into a world renowned hospitality brand still recognized for its distinguished venues and service all over the world.

About the job Buscamos un Ayudante de Pastelería apasionado y dedicado para unirse a nuestro equipo. El candidato ideal tendrá un interés genuino en la repostería y una fuerte ética de trabajo. Department: Pastry About you - Experiencia previa en pastelería. - Conocimientos básicos de técnicas de pastelería. - Habilidad para trabajar en equipo y bajo presión. - Atención al detalle y compromiso con la calidad. Language required: Spanish. English is a plus **The company** “Cocina” es nuestro proyecto más personal. Tras nuestra experiencia en Barcelona con el restaurante “Dos Cielos”, elegimos de nuevo la ciudad para proponer algo diferente e íntimo, un proyecto que nace del sueño perseguido durante muchos años. Nuestra prioridad siempre ha sido el producto; un producto de proximidad y de temporada que se convierte en protagonista, definiendo el espíritu de nuestro restaurante. El proyecto es un homenaje a la cocina, al producto y, por supuesto, a nuestros clientes y amigos. Desde un principio hemos buscado integrar cocina y restaurante para crear una experiencia única. “Cocina” is our most personal project. After our experience in Barcelona with the restaurant “Dos Cielos”, we choose again the city to propose something different and intimate, a project born from the dream pursued for many years. Our priority has always been the product; a local and seasonal product that becomes the main character, defining the spirit of our new restaurant. The project is a tribute to the kitchen, the product and, certainly, to our customers and friends. From the beginning we have sought to integrate kitchen and restaurant in order to create a unique experience. Javier y Sergio Torres. El restaurante Cocina Hermanos Torres es un concepto en el que modernidad y creatividad confluyen, un laboratorio de innovación situado en una antigua nave industrial de 800 metros cuadrados ubicada en el barrio barcelonés de Les Corts y con capacidad de hasta 200 comensales. Centro y corazón del proyecto, la sala principal es una cocina abierta, formativa y cultural, donde el invitado es el máximo protagonista de su propia experiencia: no se trata de un comedor, sino de una cocina en la que se come. Cocina Hermanos Torres restaurant is a concept in which modernity and creativity converge; it is an innovative laboratory situated in an old industrial building that measures roughly 800 square meters, holds until 200 diners and sits in the Barcelona neighborhood of Les Corts. The main room is the heart and soul of the project: an open, educational and cultural kitchen, where the guest is the main character of his own experience: it is not a dining room, rather it is a kitchen where you eat.

¡Únete a nuestro equipo en el corazón de Barcelona! Si te apasiona el turismo y el sector hotelero esta es tu oportunidad! Nuestro equipo necesita incorporar un auditor nocturno con buen dominio de inglés. Si eres una persona comprometida, amable y con habilidades excepcionales para brindar un servicio de calidad, ¡te estamos buscando! ¿Qué harás en nuestro equipo? Como auditor de noche, serás una parte esencial de nuestro equipo. Desarrollarás una variedad de funciones que incluyen recepción de hotel y atención al cliente. Desde atender al cliente a su llegada y darle la bienvenida, a despedirlo a su partida, atendiendo todas sus necesidades durante su estancia. Esta es una buena oportunidad de crecer profesionalmente en un entorno dinámico y emocionante. Tu horario sería estable de noche, de 23 a 7h Nuestro hotel tiene 74 habitaciones y oportunidades de desarrollo profesional. ¿Qué buscamos en ti? Dominio imprescindible del inglés. Valoraremos positivamente el conocimiento del francés. Actitud positiva y amigable. Capacidad para trabajar en equipo. Orientación al cliente y habilidades de comunicación excepcionales. Experiencia previa en hospitalidad es una ventaja, pero no esencial. Formación en turismo valorable aunque no imprescindible. Resolución de incidencias con profesionalidad ¿Qué ofrecemos? Un ambiente de trabajo agradable en el corazón de Barcelona. Oportunidades reales de crecimiento y desarrollo profesional en un entorno único. Formación continua para mejorar tus habilidades. Un equipo comprometido que te apoyará en tu camino con posibilidades Si estás listo/a para un emocionante desafío en la industria hotelera y cumples con nuestros requisitos, ¡esperamos tu solicitud! Únete a nosotros y contribuye a crear experiencias inolvidables para nuestros huéspedes en el centro de Barcelona. Envía tu CV y carta de presentación destacando tu experiencia y habilidades relacionadas con el puesto. ¡Esperamos conocerte y que formes parte de nuestro equipo en este emocionante hotel! Funciones - Realizar el cierre del día en el sistema de gestión hotelera Ulyses Cloud - Atender a los clientes durante la noche (check-in, check-out, peticiones diversas). - Controlar accesos y velar por la seguridad de las instalaciones. - Revisar el cierre del día y preparar el día siguiente - Coordinar cualquier incidencia. - Resolver situaciones imprevistas con autonomía y criterio. Se ofrece - Incorporación inmediata a un equipo joven y con posibilidades de desarrollo profesional - Contrato indefinido en empresa estable - Formación continua - Buen ambiente laboral y condiciones acordes al puesto -Salario según convenio + nocturnidades + incentivos - Parking gratuito para empleados

About the job Join Relais & Châteaux – Your Future in Luxury Hospitality Starts Here! 🌟Looking for an exciting career in gastronomy? Join our Virtual Recruitment Webinar on April 28, 2025, at 3 PM Paris Time and explore opportunities in Bakery, Bar, Kitchen, F&B Management, Pastry, Sommelier, and more across Europe and more. 🔹 Discover our commitment to excellence, sustainability, and career growth. 🔹 Hear from Giulia Sgarbi, Culinary Communications Manager. 🔹 Connect with recruiters and learn how to apply. 📍 Online via Zoom | Free registration required 👉 Click to apply on Hosco and secure your spot! Department: Bakery Pastry The company Join Relais & Châteaux! 🌟 Are you passionate about gastronomy and luxury hospitality? Relais & Châteaux is looking for talented students & professionals like you! Join our recruitment webinar and explore exciting career opportunities in our exceptional establishments. We are hiring for roles in bakery, bar, kitchen, F&B management, service, pastry, and sommelier. Become part of a group that values excellence, sustainability, and a true family spirit! 📅 Date: Monday, April 28, 2025 🕘 Time: 11 AM (3 PM Paris Time) 📍 Online – Registration required 🚀 Learn about our job openings, values, and how to join our global network. Sign up now!

About the job Join Relais & Châteaux – Your Future in Luxury Hospitality Starts Here! 🌟Looking for an exciting career in gastronomy? Join our Virtual Recruitment Webinar on April 28, 2025, at 3 PM Paris Time and explore opportunities in Bakery, Bar, Kitchen, F&B Management, Pastry, Sommelier, and more across Europe and more. 🔹 Discover our commitment to excellence, sustainability, and career growth. 🔹 Hear from Giulia Sgarbi, Culinary Communications Manager. 🔹 Connect with recruiters and learn how to apply. 📍 Online via Zoom | Free registration required 👉 Click to apply on Hosco and secure your spot! Department: F&B service Bar F&B Management The company Join Relais & Châteaux! 🌟 Are you passionate about gastronomy and luxury hospitality? Relais & Châteaux is looking for talented students & professionals like you! Join our recruitment webinar and explore exciting career opportunities in our exceptional establishments. We are hiring for roles in bakery, bar, kitchen, F&B management, service, pastry, and sommelier. Become part of a group that values excellence, sustainability, and a true family spirit! 📅 Date: Monday, April 28, 2025 🕘 Time: 11 AM (3 PM Paris Time) 📍 Online – Registration required 🚀 Learn about our job openings, values, and how to join our global network. Sign up now!

About the job RONT OF HOUSE NIGHT CREW We need a passionate and confident people person to join our Night Front Office team. If you are motivated, organised, a people person through and through and have a genuine desire to be part of something big then your journey should start here. Help us to create an unforgettable experience. Be a part of Europe’s fastest moving, ground-breaking, lifestyle & hospitality brand. WHO ARE WE Generator is on a journey. Appropriate, given that we're an accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Night Crew member for Generator London. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR BARCELONA You'll find Generator Barcelona, hotel and hostel, in the buzzing district of Gracia. The hostel’s just a short walk from Gaudi's iconic Casa Batllo apartments. The interiors showcase a mix of styles and include an oversized wooden birdcage, a winding staircase and a mezzanine chill-out lounge. Feast on local delicacies in our bar and lounge, which is decked out in ornate Hungarian concrete floor tiles and earthy raw metals and woods, and if you’re looking for a little more luxury, Generator Barcelona also offers terrace rooms and a penthouse apartment in the hotel with mind-blowing panoramic views of one of Europe’s best-looking cities. So much more than just a hostel! NUTS AND BOLTS OF THE JOB - Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience - Know your guests and have a passion for independent travel and the road less travelled - Own guest complaints and resolve them yourself - Demonstrate a passion for delivering outstanding customer service - Be part of a great team within your department that get Generator and want to be themselves - Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture at all times - Know your city, its cafés, bars and restaurants, its art, its music - Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and - - - Food Hygiene - Be Responsible for all cash handling whilst you are on duty - Correctly administer the Shift procedures every shift with 100% accuracy and consistency Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA - Solution orientated - Strong organisational skills with excellent attention to detail - Ability to work under pressure - Like getting your hands dirty, wherever, whenever, because you will - Be an excellent communicator - Available to work when needed - You must be eligible to work in the EU to be considered for this role YOUR ROCK STAR EXPERIENCE - Experience working within the hospitality/service industry - Appropriate experience gained in all main tasks - Ability to work quickly in a high-pressure & fast paced environment OUR EMPLOYEE BENEFITS - Birthday holiday in addition to your yearly holiday allocation - Employee Bounty Program providing opportunities to earn up to £1,000 for new hire referrals with no cap on number of referrals made - Company contribution towards gym membership fees for all eligible employees - Ideas Award - Quarterly award to double pay for 1 month to employee with most valuable suggestion/feedback - Employer funded life assurance at two times base salary to cover death in service lump sum payments - Employer funded income protection to cover 50% of base salary to cover prolonged absence from work due to incapacity - 2 free nights’ accommodation across any hostels (subject to availability) - Reduced room rates for staff as well as friends and family members (we operate in 15 locations across Europe & US so your next holiday is sorted) - Social events and celebrations calendar - Various employee recognition schemes - Online learning tools SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions call us, or check www.staygenerator.com or our social media pages: www.facebook.com/stayGENERATOR/ www.twitter.com/AskGenerator www.instagram.com/staygenerator/ https://www.youtube.com/user/TheGeneratorHostels https://www.linkedin.com/company/generator-hostels Here you may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision! Required skills: Fast-Paced Experience Discussed at venue Department: Reception Language required: English. The company Voted by Fast Company as one of the top 50 Most Innovative Global Companies, Generator provides unique, experience and design-led accommodation options located in 14 destinations across Europe & the U.S. Pioneers of affordable luxury and masters of the social experience, Generator’s properties include a range of room types from shared to private bedrooms, chill-out areas, bars, cafes and a variety of spaces available for private hire. Be part of Generator on LinkedIn and keep up with news, moves and the latest exciting job opportunities.

About The Miiro Borneta Hotel The Miiro Borneta boasts 92 rooms, an atmospheric restaurant with open-plan kitchen, and a cocktail bar. Its rooftop terrace offers the perfect vantage point for soaking up the sights of downtown Barcelona. Positioned in the charismatic old artisan quarter of El Born, the Miiro Borneta Hotel invites you to discover the charms of the Ciutat Vella. Key Responsibilities: ·Guest experience: Ensure guests are greeted upon arrival ad make time to interact effectively with guests. ·Assist Guests during check-in and check-out, including phone interaction and face-to-face interaction. ·Assist Guests with questions, directions, event schedules, and other information regarding their stay. ·Respond appropriately to guest complaints, solicit feedback, and build relationships to drive continuous improvement in guest satisfaction. ·Being pro-active in getting things done and exceeding expectations of both guests and colleagues where possible ·Employ attention to detail to ensure the security of guest room access ·Health Safety & Security: Demonstrate a comprehensive understanding and awareness of all policies and procedures relating to Health, Hygiene and Fire Life Safety. ·Familiarise yourself with emergency and evacuation procedures. Requirements: ·Proven experience as a receptionist or in a similar role in a high-end or busy restaurant setting. ·Fluency in Spanish and English. ·Excellent communication and interpersonal skills. ·Ability to work flexible hours, including evenings, weekends, and holidays. Benefits: • Competitive salary. • Private insurance. • Training and development. • Employee discounts in Miiro Hotels. • Uniforms and Laundry Service. If you are passionate about providing exceptional service and creating memorable experiences, we invite you to apply for the Host position. Join our team and contribute to a work culture that values excellence, respect, and teamwork.

We're looking for a young travel lover receptionist **The hostel: Located in the center of Barcelona, a young backpackers environment with people all around the world. **The job: some young and friendly person, someone who enjoys being attentive to others and giving always the best experience to all our guests. **What do you need? Previous experience in hospitality or customer service is preferred. Excellent communication and interpersonal skills. Being proactive, dynamic, and ability to work independently and make decisions under pressure. Basic computer skills and familiarity with reservation systems. Reliable and punctual with a strong work ethic, and enjoying being in a backpacker environment. Fluency in English; additional languages are a plus. NIE, Seguridad Social Number, and Spanish bank account. **How is a work week like?: it's 6 days of labor and next 2 days off, which means that your days off are not going to be the same every week,this way all the reception staff can have the same number of weekends off. Example: Your shifts go form Monday till Saturday, so your days off will be Sunday and Monday, and you will be back on Tuesday, so your last day will be Sunday, and your days off will be Monday and Tuesday, and so on. **The shifts: 7:00 - 15:00 15:00 - 23:00 **Benefits: Competitive hourly wage. Opportunity to meet and interact with people from around the world. Training and professional development opportunities. Discounted accommodation rates for family and friends. A friendly and supportive work environment. If you think that you can fit in this description do not hesitate to apply!

We are looking for a dynamic, versatile operations assistant, who is eager to join a student residence with 128 rooms (223 beds) in Barcelona. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: -You are the (first) face of our reception at the student residence -You take care of our customer service; you help students at the counter, by mail, and over the phone -You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards -You accompany visitors and future clients during open days, a tour of the facilities, etc. -You support the administration office -You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening) -You apply the neccesary protocols in emergencies -This role requires you to work in shifts, with a rotating schedule of 40-hours a week, planned within Monday to Sunday from 7am to 11pm with corresponding weekly breaks and holidays. Your skills: -Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas …) will be positively valued -Experience in hospitality industry -You speak Spanish, as well as English -You know how to work with MS Office -You have some interest and knowledge of costumer service, social networks and new technologies What we offer: -The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe -You will help build the future by working with and for the student generation -Opportunities for further development and (international) growth -A pleasant workplace in Barclona with a fun, dynamic team -An attractive, competitive salary complemented by numerous additional benefits

Novus Homes Barcelona is currently looking for a positive and resourceful Guest Relations & Administrative Support Agent whose main roles will be to: - respond to guest messages promptly and professionally - assist guests with inquiries about services, local attractions, and travel arrangements - coordinate the check in/check out process - handle reservations, cancellations, and modifications accurately - manage invoicing, and record-keeping - download and manage running costs like utilities and providers invoices - support administrative tasks such as filing, data entry, and inventory control - offer support to housekeeping and coordinate maintenance tasks - uphold our standards of service, cleanliness, and hospitality Requirements: - Proven experience in a front desk, receptionist, or administrative role (hospitality experience preferred). - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail. - Ability to multitask and remain calm under pressure. - Proficiency in computer systems (experience with hotel booking software is a plus). - Fluent in English and Spanish - Flexible schedule, including weekends and holidays - Drivers licence and own scooter is a plus