Reconocida empresa del sector de importación de producto asiático (desde alimentación, hasta material de cocina) con amplia posibilidad de crecimiento dentro del sector. ¿Tienes experiencia como responsable de tienda? ¿Te apasiona el mundo de la alimentación asiática? En Randstad estamos buscando un o una responsable de tienda con incorporación inmediata, ¡APUNTATE! FUNCIONES: • Gestión del equipo humano que trabaja en la tienda, • Organización y administración de la tienda, • Atención al cliente, • Comunicación entre dirección y personal de la tienda, • Marketing, imagen y publicidad REQUISITOS: • Experiencia como responsable de tienda., • Inglés BENEFICIOS: Salario: 22.391,49 euros brutos/anuales Contrato: Indefinido Horario de trabajo: 10H A 19H o de 11H a 20H Ubicación: Barcelona centro
Estamos buscando Gerocultores/as para una residencia en Barcelona para la atención a personas con discapacidad física. Ofrecemos turno partido de jornada completa. REQUISITOS: • Titulaciones o acreditaciones formativas:, • CFGM Atención a personas en situación de dependencia,, • CP de Atención sociosanitaria a personas dependientes en instituciones sociales o CP de Atención sociosanitaria a personas en el domicilio o similar., • Experiencia en Atención Centrada en la Persona (ACP)., • Contrato de sustitución por vacaciones de verano, • Jornada completa: Turno partido, • Horario: turno de mañana: de 7:00h a 15:00h, turno de tarde 14:30 h a 22:30 h, • Salario bruto: 1.263,99 € x 14 pagas + 100 € de plus por compromiso, • Lugar de trabajo: Barcelona centro, • Incorporación inmediata FUNCIONS DEL LUGAR DE TRABAJO • Velar por el cuidado de calidad de las personas residentes., • Ayudar en las movilizaciones y desplazamientos dentro de la residencia., • Asistir en la administración de la medicación., • Dar apoyo en la hora de las comidas de los residentes., • Ordenar las habitaciones y las camas., • Vestir a los residentes., • Dar apoyo en el uso del WC y en la higiene., • Proporcionar acompañamiento emocional y social a los residentes. Responsabilidades: Cuidado de los residentes, documentación sanitaria, registros y cumplimiento de los protocolos, asistencia a las reuniones y cumplimiento de las normas ético-profesionales del centro.
About the job The Hotel Director oversees the functions of Hotel Operations onboard the vessel and is accountable for driving and maximizing positive results on all company based targets and Key Performance Indicators (KPI’s). The Hotel Operations Department consists of Food & Beverage, Housekeeping, Guest Relations, Finance, Entertainment, IT & Data Systems, Cruise Sales, and all onboard revenue-generating areas. The Hotel Director is responsible for the day to day operation and performance of all of the departments within Hotel Operations. Qualifications: · Minimum of five years’ experience as a senior leader in a luxury (4/5*) hotel or cruise industry environment. · Exceptional communication, problem solving decision making and interpersonal skills. · Ability to lead with a “global” perspective in a culturally diverse and dynamic environment. · Knowledge of the principles and processes involved in business and organizational planning, coordination and execution. This includes strategic planning, resource allocation, work force planning and management, leadership techniques and production methods. · Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, alternative delivery systems, and guest satisfaction evaluation techniques · Knowledge of policies and practices involved in the human resources function. · Ability to lead teams in a positive and productive manner by inspiring and developing individuals and effectively managing processes. · Bachelor’s degree in hospitality management, business administration or related field from an accredited college or university or the international equivalent (Preferred), or “on the job” progressive experience equivalent. · Intermediate computer software skills required. Number of positions: 10 Department: Guest Relations The company Royal Caribbean Group (NYSE: RCL) is a cruise vacation company comprised of three award-winning global brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises. Royal Caribbean Group is also a 50% owner of a joint venture that includes TUI Cruises and Hapag-Lloyd Cruises. Together, our brands operate a global fleet of 64 ships traveling to more than 800 destinations worldwide.
Importante empresa requiere auxiliares para cubrir 3 vacantes de back office, no se requiere experiencia. Inscribirse personas con ganas de trabajar y documentación en regla de lo contrario abstenerse a la oferta. OFRECEMOS: • Jornada completa, • Alta en Seguridad Social, • Contrato fijo, • Incentivos REQUISITOS: • Perfil Joven, • Don de gentes, • Puntualidad, • PAPELES EN REGLA, • Español experto
About the job Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! Job Description What you’ll do We are looking for a Front Office Agent to join the opening team at SLS Barcelona. Under the guidance of the Front Office Manager, you will be responsible to provide a naturally friendly, helpful and responsive level of service to all our guests, ensuring a high level of guest satisfaction. Deal with the arrival and departure processes for all guests, ensuring the accuracy of data in all systems. Greet and assist guests in a warm, courteous, and professional manner. Handle cash and credit transactions, ensuring the accuracy of guest billing. Handle guest complaints and inquiries promptly in a professional and empathetic manner, aiming for swift and satisfactory resolution, and striving to resolve issues to ensure guest satisfaction. Ensure guests receive accurate and timely information about hotel amenities, services, and local attractions. Always know what events and activities are on schedule and maintain a deep understanding of the local area to provide guests with information about attractions, restaurants, and services. Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions and concerns. Ensure all guests are quoted the correct rate as per the selling strategy and website. Ensure all telephone calls are answered as quickly and efficiently as possible. Report any issues to the correct department and check to ensure the work has been completed. Ensure that the reception and public areas are clean, tidy and presentable at all times. Qualifications What we are looking for... Minimum of 2 years of Front Office experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Ability to multitask and work in a fast-paced environment. Proactive, positive, energetic, dynamic, emphatic, team-worker, with a high-level attention to detail and passion for hospitality. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Department: Reception The company Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
En Jack Beds buscamos personas con presencia, criterio comercial y compromiso real con la experiencia del cliente. No vendemos colchones. Acompañamos a nuestros clientes en una decisión importante: dormir mejor para vivir mejor. ¿Qué esperamos de ti? Además de ofrecer una atención excelente en tienda, tus responsabilidades incluirán: • Mantener el orden, la limpieza y la estética del punto de venta., • Hacer seguimiento de pedidos con proveedores., • Coordinar con logística las entregas, resolviendo necesidades específicas de cliente o proveedor., • Colaborar en equipo respetando los presupuestos individuales de cada comercial., • Potenciar la venta cruzada (almohadas, ropa de cama, protectores…)., • Realizar y hacer seguimiento de presupuestos enviados., • Trabajar por objetivos de venta y conversión., • Gestionar tu propio proceso de venta de principio a fin: desde la bienvenida hasta el seguimiento postventa. Es tu venta, es tu responsabilidad. Condiciones del puesto: • Contrato de 30 o 40 horas semanales., • Turnos partidos: de 10:00 a 14:00 y de 16:30 a 20:30., • 1 o 2 días de descanso semanal (según jornada), siempre con domingo libre., • Obligatorio trabajar los sábados., • Dominio del catalán (imprescindible). Se valorará muy positivamente el inglés., • Buen manejo de herramientas Office., • Precisión, orden y rigurosidad en los procesos., • Salario: 1605 € brutos en 12 pagas. Además, disponemos de un sistema de comisiones y bonus muy completo, diseñado para premiar tanto los resultados individuales como el trabajo en equipo. El proceso de incorporación empieza en formato rotativo, con paso por distintas tiendas para evaluar dónde puedes aportar más valor en función del cliente, zona y ticket medio. ¿Por qué Jack Beds? Porque no somos una colchonería tradicional. Somos una marca en expansión, con fuerte identidad, que cuida cada detalle y ofrece una experiencia diferencial. Un lugar donde vender es sinónimo de crecer —profesional y personalmente—. Un entorno donde puedes poner a prueba tus capacidades comerciales en un mercado competitivo, con un producto de calidad y un equipo exigente.
About the job JOB SUMMARY Responsible for the operation of the club lounge, ensuring that the highest levels of hospitality and service are provided. Areas of responsibility include guest and employee engagement, and human resources. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Maintains condition of the club lounge and orders supplies and equipment. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Operations and Management of the Club Lounge • Ensures that all company standards are being maintained in each area of the club lounge., • Ensures all team members meet or exceed all brand requirements., • Supervises all areas of club lounge operations in the absence of Room Operations management., • Maintains working condition of club lounge equipment and orders supplies as necessary., • Promotes both Guarantee of Fair Treatment and Open Door policies., • Ensures employees have the proper supplies and uniforms., • Understands night audit procedures and being able to comprehend and utilize reports as necessary., • Understands and complies with loss prevention policies and procedures., • Opens and closes Front Desk/ Housekeeping shifts and ensures completion of assigned shift checklist and other duties., • Provides a safe working environment in compliance with OSHA/MSDS., • Coordinates with Food and Beverage to support lounge operations., • Complies with all corporate accounting procedures., • Performs required annual quality audit. Supporting the Management and Development of Club Lounge Team • Stays readily available/approachable for all employees., • Extends professionalism and courtesy to employees at all times., • Leads by example demonstrating self-confidence, energy and enthusiasm., • Assists/teaches team managers scheduling against guest and hours/occupied room goals., • Sets clear performance expectations with club lounge employees., • Assists team supervisors with constructive coaching and counseling., • Solicits feedback for continuous improvement. Managing the Guest Experience • Extends professionalism and courtesy to guests at all times., • Motivates and encourages staff to solve guest and employee related concerns., • Provides excellent customer service by being readily available/approachable for all guests., • Coordinates customer group requests., • Takes proactive approaches when dealing with guest concerns., • Assists employees in understanding guests’ ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities • Trains staff and monitors adherence to all relevant policies and procedures., • Communicates performance expectations employees in accordance with job descriptions for each position., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Ensures that all relevant training is provided to employees in a timely fashion., • Assists in performing the payroll function., • Oversees daily shift operations and ensures compliance with all policies, standards and procedures., • Takes proactive approaches when dealing with employee concerns. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: F&B kitchen F&B service Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
Importante empresa del sector informático precisa incorporar un/a Técnico/a informático/a de campo para realizar las siguientes funciones: • Atención in situ y por control remoto al usuario., • Apertura, resolución de incidencias y/o peticiones de tipología crítica, alta, media y baja a través de herramientas de ticketing (Service Now, Remedy, jira, footprints, otros.) recibidas telefónicamente, vía web o vía email., • Instalación, configuración de Sistemas operativos Windows, Office, etc., • instalación, configuración de software básico y comercial en PC´s, portátiles, tablets, …, • Soporte en infraestructura técnica HW: PC’s de sobremesas, portátiles, puestos de trabajo virtuales, impresoras, faxes, impresoras multifunción, pantallas, teclados, dispositivos en movilidad., • Instalación y configuración en red de los equipos y periféricos informáticos existentes y de aquellos que se vayan incorporando., • Atención, seguimiento y gestión de las incidencias desde el momento de su asignación hasta la conclusión del trabajo Se requiere: Mínimo de 1 años de experiencia en tareas de mantenimiento informático Grado Superior en Informática Catalán nivel avanzado (obligatorio) Carnet de conducir (deseable) Se ofrece: Salario 9,21 bruto/hora Contrato del 07/08 al 12/09 o del 01/09 al 12/09 Horario de 8h a 17h de lunes a viernes
📢 Vacante: Cajera Administrativa 📍 Ubicación: Barcelona Centro 🕘 Horario: Jornada intensiva (mañana o tarde) – 5 días a la semana rotativos. 📝 Requisitos indispensables. Experiencia previa como cajera o en áreas administrativas. Conocimientos básicos de informática. Manejo del paquete Office. Experiencia o conocimiento en el uso de sistemas ERP (Planificación de Recursos Empresariales). Persona responsable, organizada y con buena actitud. Disposición para aprender y trabajar en equipo. 📌 Funciones principales: Cobro en caja y emisión de comprobantes. Registro y control de ingresos. Manejo y conciliación de efectivo. Apoyo en tareas administrativas generales. Atención al público con amabilidad . Si eres dinamica/o y te entusiasma el mundo de la moda y la bisutería,contacta con nosotros.
Importante empresa de consultoría precisa incorporar un perfil Administrativo/a para dar soporte en tareas como: • Introducción datos en aplicaciones y herramientas, • Soporte para pruebas funcionales aplicativos., • Pruebas funcionales en aplicativos. Se requiere: FP Administración o Bachillerato Experiencia en tareas administrativas Se ofrece: Contrato temporal de 3-4 meses + posible continuidad Salario 10 euros bruto hora Posibilidad de trabajar para Sector Público
Empresa de hostelería busca personal con experiencia en contabilidad, finanzas, conciliaciones bancarias, gestión documental, tesorería y facturación. La persona se encaraga:
📌 Puesto: Consultor Financiero 📍 Ubicación: 🌍 Trabajo online, con posibilidad de trabajar en nuestras oficinas de Barcelona 🌟 Empresa: OVB Allfinanz España S.A. Abrimos una nueva plaza para unirse a nuestro equipo de consultores financieros y desarrollar tu carrera en uno de los sectores en pleno auge en España. Si te apasionan las finanzas, te desenvuelves bien con el cliente y te encanta ayudar, ¡esta puede ser tu oportunidad! Formarás parte de una multinacional alemana establecida en 16 países, con más de 50 años de experiencia y una amplia red de contactos y socios financieros (entre ellos, las principales entidades del sector bancario y asegurador). Funciones del puesto: ✅ Asesorar en la gestión de patrimonio, inversiones y ahorro. ✅ Analizar y cubrir necesidades financieras de forma objetiva y personalizada. ✅ Crear un equipo de trabajo y crecer cómo líder. ✅ Representar a OVB y colaborar con más de 25 entidades financieras líderes. Requisitos: 📌 Personas con valores sólidos: compromiso, honestidad, perseverancia y deseo de crecimiento personal y profesional. 📌 No priorizamos títulos o experiencia, aunque valoramos formación en finanzas y trayectoria en áreas como banca, seguros, gestorías, bienes raíces, criptomonedas o administración. 📌 Habilidades de comunicación y orientación al cliente, con personalidad extrovertida. 📌 Actitud positiva, ganas de aprender y espíritu emprendedor. 📌 Respeto por el trabajo en equipo y excelencia en el trato con clientes. Ofrecemos: ✔ Contrato mercantil: independencia y flexibilidad horaria, sin Salario Base. ✔ Conciliación: organiza tu tiempo para equilibrar vida personal y profesional. ✔ Teletrabajo: posibilidad de trabajar desde cualquier parte de España. ✔ Formación continua y reglada: formaciones en productos y servicios financieros, ventas y habilidades comerciales, asesoramiento financiero, aspectos legales, además de contar con tutelaje personalizado para desarrollarte como líder y gestionar equipos. ✔ Crecimiento profesional: plan de carrera meritocrático que recompensa el esfuerzo y compromiso. ✔ Incentivos: eventos con el equipo de consultores, viajes nacionales e internacionales y bonus de crecimiento trimestrales y anuales. ✔ Entorno de trabajo excepcional: Un equipo de emprendedores, con ganas de ayudar y crecer juntos como socios. Si has llegado hasta aquí y algo te dice que este podría ser tu trabajo ideal… 📩 ¿Te ineresa? Envíame un mensaje y me pondré en contacto contigo.🚀
Empresa en plena expansión y crecimiento queremos incorporar un/a Ayudante de Cocina, en una de nuestras tiendas con servicio de take away. Funciones: • Preparación de platos asiáticos para take away (según las recetas proporcionadas) y atención al cliente., • Controlar la frescura y calidad de los productos alimenticios., • Preparar los alimentos, medirlos y pesarlos, cocinarlos y emplatarlos., • Asegurar un Servicio que optimice los recursos existentes y que vele por obtener los resultados fijados., • Coordinación con la cocina central., • Mantener la limpieza y el orden de la zona de trabajo y de la cocina en general. Se ofrece: • Contrato de trabajo fijo con jornada completa., • Horario: lunes a viernes, horario de tienda a comentar., • Centro de trabajo de incorporación: Centro de Barcelona., • Formación continuada., • Buen clima laboral., • Pertenecer a una empresa en plena expansión. Requisitos mínimos: • Experiencia mínima de 2 años en cocina asiática., • Se valorará experiencia en restaurantes gastronómicos., • Idiomas: indispensable castellano (valorable el dominio de otros idiomas como por ejemplo catalán e inglés)., • Manejo de Paquete Office., • Técnicas de manipulación, conservación y almacenamiento de alimentos / Carnet de manipulador de alimentos: Para garantizar la seguridad y calidad de nuestros platos., • Persona dinámica, motivada y con capacidad de trabajar en equipo y aportar.
📢 OFERTA DE PRÁCTICAS – BECARIO/A DE RECURSOS HUMANOS / ADMINISTRACIÓN 📍 Ubicación: Sant Cugat. 🗓️ Horario: Lunes a viernes – Media jornada 💶 Ayuda económica: 300€/mes + alta en la Seguridad Social ¿Quieres ganar experiencia en el área de Recursos Humanos y Administración en un entorno dinámico? ¡Únete a nuestro equipo y crece profesionalmente con nosotros! 🛠️ ¿Qué harás? Apoyo en procesos de selección: contacto telefónico con candidatos, coordinación de entrevistas. Actualización y gestión de bases de datos de personal. Control y seguimiento de horarios del personal de tienda. Apoyo administrativo en la elaboración de informes de ventas de promotores. Tareas administrativas generales del área de RRHH. 🎯 ¿Qué buscamos? Estudiantes de Grado superior o medio en Recursos Humanos, Administración, o similares. Persona organizada, proactiva y con buena comunicación. Interés por aprender y desarrollarse en el área de RRHH y administrativo. Buen manejo de Excel y herramientas ofimáticas. 📩 ¿Te interesa? Envíanos tu CV Asunto: Beca RRHH – Sant cugat.. ¡Aprende, aporta y empieza tu carrera profesional con nosotros!
¡En Popeyes® necesitamos de tu talento! Si quieres contribuir a que nuestra receta Louisiana llegue a todas las partes de nuestro país, ¡ahora es tu oportunidad! ¿Te gustaría trabajar en un entorno dinámico con oportunidades reales de hacer carrera profesional? ¡Has encontrado tu lugar! Buscamos un/a encargado/a de turno para nuestro restaurante Barcelona. ¿Qué necesitamos de ti? • Experiencia como encargado/a preferiblemente en el sector de la restauración., • Valorables conocimientos de TPV, Caja, manejo de Office y ofimática en general a nivel de usuario., • Disponibilidad completa., • Estudios mínimos deseables: educación secundaria obligatoria., • Facilidad para desplazamiento a nuestro restaurante., • Habilidades para atender a nuestros clientes como nadie., • Trabajar en equipo con el talento de nuestras cocinas., • Ganas, ganas y más ganas de aprender, ¡nunca es suficiente! ¿Cómo será tu día a día en Popeyes®? • Atenderás a nuestros clientes y te encargarás del cobro en la caja., • Harás un control de los turnos de personal y del efectivo del establecimiento., • Supervisarás el grado de cumplimiento de los objetivos de las ventas diarias., • Te encargarás de velar que nuestro pollo cumpla con los estándares de calidad, caducidades, temperaturas e higiene del establecimiento., • Preparar pedidos para todos nuestros canales de venta: sala, take away y delivery., • Tareas de reposición y control del stock del establecimiento. ¿Qué te ofrecemos a cambio? • Plan de carrera: Posibilidad de realizarte en una gran empresa de restauración en plena expansión y desarrollo a nivel nacional. ¡Podrás llegar a gerente en poco más de un año si cumples con el plan estipulado y existe una vacante en alguno de nuestros establecimientos!, • Modalidad de contrato: Indefinido a jornada completa, • Horario: Turnos rotativos., • Salario: Según convenio., • Disfrutar de la Retribución Flexible de RB Europe (ticket restaurante, transporte, guardería), una plataforma llena de beneficios para que ahorres mensualmente., • Beneficiarte de un pack de descuentos y experiencias solo por ser de RB Europe (descuentos de grupo y otras promociones). En Popeyes estamos comprometidos con la igualdad, y por ello promovemos ambientes de trabajo basados en el respeto a las personas, fomentando el desarrollo profesional de nuestros/as trabajadores/as garantizando en todo momento la igualdad de oportunidades. Nos preocupamos en ofrecer y mantener un entorno de trabajo libre de cualquier forma de discriminación motivada por edad, género, orientación sexual, cultura, religión, etnia o cualquier otro motivo personal o social. Si eres un/a auténtico/a fan de nuestro pollo® y quieres formar parte de un proyecto laboral retador, ¡no dudes más y envíanos tu solicitud! Pa team, el nuestro Pa Pollo, Popeyes®
About the job JOB SUMMARY Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example., • Encourages and building mutual trust, respect, and cooperation among team members., • Serves as a role model to demonstrate appropriate behaviors., • Supports all day-to-day operations., • Understands employee positions well enough to perform duties in employees' absence., • Coaches, counsels and encourages employees., • Handles employee questions and concerns., • Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager., • Guides daily Front Desk shift operations., • Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis., • Develops specific goals and plans to prioritize, organize, and accomplish your work., • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others., • Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results., • Strives to improve service performance., • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met., • Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates., • Supervises same day selling procedures to maximize room revenue and property occupancy., • Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention., • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed., • Sets a positive example for guest relations., • Empowers employees to provide excellent customer service within guidelines., • Handles guest problems and complaints seeking assistance from supervisor as necessary., • Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies • Implementing the customer recognition/service program, communicating and ensuring the process., • Assists in the review of comment cards and guest satisfaction results with employees., • Ensures employees have the proper supplies and uniforms., • Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities • Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills., • Providing guidance and direction to subordinates, including setting performance standards and monitoring performance., • Provides feedback to individuals based on observation of service behaviors., • Participates in an ongoing employee recognition program., • Conducts training when appropriate., • Participates in the employee performance appraisal process. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person., • Analyzes information and evaluating results to choose the best solution and solve problems., • Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner., • Performs all duties at the Front Desk as necessary., • Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations., • Complies with loss prevention policies and procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Department: Housekeeping Language required: Spanish. The company Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite, • Terraced gardens and outdoor swimming pool, • Five restaurants offering a range of Mediterranean cuisine, • A spectacular collection of Spanish contemporary art, • Over 1,000 square meters of function space for meetings and special events
Se precisa ayudante de servicio y limpieza , en zona Barberà del Vallés de lunes a Viernes para suplencias de Verano de Julio a Septiembre, contrato temporal 40h. Buscamos gente con capacidad para trabajar en un buen ambiente laboral, se precisa vehículo propio para llegar al puesto de trabajo. Las tareas a realizar son: elaboración de bocadillos, servicio de comida cara al publico y limpieza zona office.