Hotel Director LATAM: Liderazgo, Estrategia y Rentabilidad
2 days ago
Madrid
Privacy Policy – Additional Information on the Processing of Personal DataThe data controller is Barceló Gestión Hotelera, S.L. (hereinafter, "BGH"), with registered office at c/ José Rover Motta, 27, ***, Palma. If you have any questions regarding data protection, you can contact BGH's Data Protection Officer at ** your participation in recruitment processes. Certain data fields are mandatory; refusal to provide them will prevent registration on BGH's portal. Legal basis: This processing will only take place with the candidate's consent. By completing the form and providing the necessary data, the candidate is deemed to consent to processing for this purpose. BGH may provide a test to participate in the recruitment process; refusal to take it may prevent registration on BGH's portal. Legal basis: This processing will only take place with the candidate's consent. Sending job-related communications by electronic means. BGH will send registered candidates specific job offers suited to their professional profile. Legal basis: This processing is necessary for the legitimate interests of BGH. Sharing your personal data with other BGH entities to manage your participation in related recruitment processes. Legal basis: This processing will only take place with the candidate's consent.Personal data will be processed while you remain registered on BGH's platform. Once you deregister, your data will be duly blocked and made available to competent Public Administrations, Judges and Courts, or the Public Prosecutor during the statute of limitations for actions arising from the relationship with the candidate and/or legally established retention periods. BGH will physically delete your data once these periods have expired.If the candidate has consented, data may be shared with other BGH companies to manage recruitment processes in which the candidate participates.In addition, BGH works with third-party service providers who process data on behalf of BGH as part of their service provision. Specifically, BGH may engage providers operating in, but not limited to, the following sectors: legal advisory, multidisciplinary professional services, technology service providers, and IT service providers.The candidate may exercise rights of access, rectification, and erasure of data, request restriction of processing, object to processing, request data portability, and not be subject to automated individual decisions. Requests should be sent in writing to the Data Protection Officer at c/ Josep Rover Motta, 27, *, Palma de Mallorca, or by email to , attaching a copy of your ID, NIF, or official identification document.The personal data processed by BGH are those collected during the candidate's registration process on this website. The candidate guarantees that all data provided to BGH are owned by them or that they are authorized to share them.Candidates who believe their data protection rights have been violated may contact the Data Protection Officer mentioned in section 5.In any case, data subjects may also contact the Spanish Data Protection Agency, the supervisory authority for data protection matters:Director/a de Hotel LATAM page is loaded## Director/a de Hotel LATAMlocations: Sede Rover Mottatime Type Full timeposted on: Posted Todayjob Requisition Id JRBarceló Group is a family-owned company founded in by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:* ### Royal Hideaway Luxury Hotels & Resorts* ### Barceló Hotels & Resorts* ### Occidental Hotels & Resorts* ### Allegro HotelsSerá el/la responsable de alcanzar los objetivos de rentabilidad y calidad establecidos por la Dirección General de Hoteles LATAM, siguiendo las políticas del Grupo. Para ello, dirigirá y guiará al equipo garantizando que se aplican las directrices comerciales, de recursos humanos, calidad y medio ambiente, financiera y de gestión. Responsabilidades El Director de Hotel Barceló es el gestor de la cuenta de resultados del Hotel, y centra sus responsabilidades en 4 ámbitos fundamentales, no excluyentes de otras funciones: Comercial: Definir la estrategia comercial y de marketing Detectar las oportunidades de negocio teniendo en cuenta el criterio de Rentabilidad. Conocer y aprovechar todos los canales tradicionales y online. Impulsar al equipo comercial para conseguir el incremento en ventas en todos los productos ofrecidos por el Hotel, potenciando la proactividad en la consecución de negocio. Conocer los precios y posicionamiento de la competencia y explorar el mercado continuamente. Tomar decisiones estratégicas de Yield Management. Gestión financiera: Velar por la rentabilidad del establecimiento prestando atención a los ratios financieros y de gestión. Elaborar el presupuesto anual y realizar el seguimiento continúo del mismo. Supervisar los gastos en todos los departamentos del Hotel asegurando la correcta gestión de stocks. Estar atento y realizar seguimiento a la gestión de Cobros del establecimiento Cliente: Asegurar la satisfacción del cliente, anticipándose a sus necesidades y atendiendo a sus quejas y darle una solución. Velar por la fidelización del cliente, preguntándose de manera constante qué necesita el cliente. Asegurar la adecuada atención y respuesta a quejas, reclamaciones y sugerencias respecto al producto y servicio. Equipo: Asegurar la selección y formación de todo su equipo Desarrollar a todas las personas que forman parte de su equipo, siendo el líder ejemplar. Fomentar la toma decisiones con sus equipos. Hacer Cantera, detectar el potencial y darles autonomía. Dar feedback a sus equipos sobre los aspectos en los que tienen que mejorar. Gestionar y planificar la plantilla adecuándola al presupuesto y previsión de necesidades. Gestionar las Relaciones Laborales Representar en el ámbito legal y económico al establecimiento. Al menos 5 años de experiencia como Director de Hotel. Nivel alto del idioma inglés, valorándose el conocimiento de otros idiomas (alemán, francés). Titulación académica a nivel de Diplomatura, preferiblemente en Turismo, Hostelería, ADE, económicas o similar. Experiencia en gestión comercial (TTOO, agencias, OTAs y canal directo) así como en la gestión financiera. Experiencia en gestión integral del Hotel y trato con el cliente y a trabajar con autonomía y toma de decisión. Experiencia en gestión de equipos y desarrollo de personas. Competencias y Habilidades Liderazgo Gestión de equipos y desarrollo de personas Orientación al cliente Habilidades de comunicación Proactividad e iniciativa Habilidades comerciales Orientación a resultados Capacidad analítica# Your benefits:You will have the opportunity to work in a flexible, collaborative, and responsible work environment, surrounded by the best colleagues. We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join. You #J-*-Ljbffr #J-18808-Ljbffr
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