Director of Operations
hace 6 días
Alcobendas
Job Title: Director of Operations Salary: € Negotiable according to experience Location: Madrid, Spain Start: ASAP Are you ready to return to Spain and take over an amazing leadership role? This is your chance to join a flagship luxury hospitality project in Madrid as a Director of Operations. We are searching for an outstanding leader with a proven background in luxury hospitality environments, managing high-end hotels, premium F&B, lifestyle brands and/or private members’ clubs. This role offers the opportunity to lead a complex, multi-outlet operation with a sharp focus on service excellence and commercial success. The ideal candidate will blend operational expertise, strong leadership, and a hands-on approach with a commercial mindset. They will have a track record of driving profitability, optimizing performance, and delivering world-class guest experiences in luxury settings. Key Responsibilities • Lead the overall operation of a luxury multi-outlet hospitality destination, • Ensure exceptional service standards and a best-in-class guest experience, • Manage and develop large teams of 300+ employees, • Oversee and coordinate multiple business units, including hotel and F&B operations, • Drive operational efficiency, process improvement, and business performance, • Define, monitor, and manage KPIs and performance metrics, • Support openings, transitions, and operational enhancement projects, • Serve as a key liaison between all operational departments, • Develop and implement commercial strategies to maximize revenue and profitability, • Ensure strong financial performance through cost control and operational management, • Lead, coach, and inspire teams while fostering a culture of excellence and accountability Ideal Candidate Profile • Proven experience as a Director of Operations, Hotel Director, General Manager, or equivalent in luxury hospitality, • Background in luxury hotels, high-end restaurants, lifestyle brands, private members’ clubs, or premium hospitality groups, • Strong experience managing complex, multi-outlet, high-volume operations, • Expertise in both hotel and F&B operations, • Commercially driven with strong financial acumen and a focus on business performance and profitability, • Hands-on leadership style with a focus on execution and operational excellence, • Experience leading large teams (300+ employees) in demanding environments, • Commitment to luxury service standards and guest experience, • Experience in openings, growth, repositioning, or operational transformations, • Fluent in English and Spanish, • International experience is a strong plus This is a unique opportunity for a commercially minded hospitality leader to join one of Madrid’s most exciting luxury projects and play a pivotal role in its growth and success. Job Title: Director of Operations Salary: € Negotiable according to experience Location: Madrid, Spain Start: ASAP If you would like to have more information about the role, please apply or send your cv to luizas@corecruitment.com