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About Us HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide. We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena. HBX Group comprises four best-in-class B2B brands that meet the needs of its growing and diverse client base across 190+ global markets. Job Summary This Job Requisition is part of the initiative of Customer service queries automation across channels (Artificial Inteligence applied to Customer Service - AI case automation). This initiative will focus on the implementation of AI-based solutions to improve customer experience and automate the main customer service queries, across all channels (Email, Phone, Chat and Helpdesk). Operating the new platform will require supervision, performance management, accuracy monitoring, AI model training, constant optimization, continuous improvements and implementation of subsequent use cases. Job Responsibilities Manage the AI implementation projects; design, develop and implement innovative conversational AI solutions and automations in email, phone and chat contacts, ensuring a seamless and enhanced user experience across various channels, regions, languages and brands. Main KPIs: Successful implementation of conversational AI solutions in operations, increasing the servicing of requests using automated solutions and processes. Containment: Number of successful automated/bot interactions vs. escalations (transfer to agent). Accuracy in intent recognition and helpfulness of automated solutions. Customer Satisfaction (CSAT). Continuous improvement in conversational AI and channel automation performance metrics. Main responsibilities: Design and develop conversational AI solutions and channel automations, such as AI agents, email intent recognition & classification and action triggering & routing; translating business requirements into customer-focused conversational solutions. – 40% Manage the end-to-end development and implementation of conversational AI features, collaborating with different stakeholders; incl.giving support to internal teams for the operational readiness before implementation. – 20% Communicate issues, ensure resolution, and define continuous developments and improvements, collaborating with Technology, Product and Data teams. – 20% Identify opportunities and potential new use cases for additional AI applications, collaborating with different stakeholders . – 10% Stay updated with the latest conversational AI trends and best practices. – 10% Skills Required Minimum of 2 years of professional experience in AI solutions development and implementation, or a related technical role. Solid understanding of AI development fundamentals including Generative AI, LLM, Prompting, ADK Agentic. Strong effective project management skills; Technological and AI projects will be highly considered. Demonstrated hands-on experience building and maintaining AI solutions using Google, AWS, Microsoft, or similar platforms. Practical experience developing AI solutions. Proficiency in UAT testing and debugging to ensure reliability and functionality in an AI development environment. Participation in collaborative software projects as part of a multidisciplinary team. Experience working within Agile or iterative project management methodologies is desirable. Experience in Travel Tech industry is desirable. Customer Experience background is desirable. Any coursework, freelance, or personal portfolio projects related to AI solutions development. Knowledge of other platforms such as Salesforce, Tableau. Conversation Design knowledge is desirable. Effective written and verbal communication skills for collaborating with team members and stakeholders; able to clearly present information; read and interpret complex information; listen well. Fluent English is required. Ability to organize and manage personal workload to meet established deadlines and team expectations. Attention to detail to implement layouts, deliver with quality, ensure business requirements are met, maintain accurate records and notes communicating what is needed in a thorough and comprehensive manner. Driven and results oriented. Willingness to learn and apply new AI technologies and best practices. Basic analytical and problem-solving skills for addressing routine technical challenges. Collaborative mindset and ability to work effectively within a team environment. At HBX Group, we believe that diversity drives innovation and makes travel a force for good. Were committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

Job description: Work location: Bali, Indonesia The main duties and responsibilities of this role: • To ensure that the venue and its assets look perfect and are maintained in the highest order at all times, • Observe activities to ensure adherence to policies and operating procedures, • Initiate required repair, improvement and maintenance works and check on the ongoing and completed projects to ensure that established standards have been met, • Responsible for overseeing the daily operations of the venue functions including engineering functions, • Responsible for overseeing the events operations ensuring the highest order and safety at all times as well as ensuring the implementation of the the highest standards, • Supervise the daily activities of all engineering department, • Assists in the implementation, co-ordination and monitoring of safety regulations, • Handle suggestions and complaints by colleagues and recommends appropriate action to the Engineering Department, • To perform other operational duties that may be required Qualifications, Experience and Education Requirements • Proven work experience as venue manager, operation manager, maintenance manager or similar role, • Extensive knowledge in hospitality industry and its standards, • Strong leadership, motivational and people skills, • Degree in Business Administration, hospitality management, or relative field, • Familiarity with restaurant management software, like Quinos System, • Able to effectively communicate with all levels of colleagues, • Experience in working in the highly dynamic and busy environment, • A high level of Bahasa knowledge is a plus Benefits • A relocation package is offered for this position.

HAYS Technology is collaborating with the leading company in the pharmaceutical sector, TOP 10 pharma with more than 140 affiliates around the world and 47 thousand employees, of which 1,600 are located in Spain. They create innovative medicines for people and animals, adding value through innovation for all three business areas: human pharmaceuticals, animal health, and contract manufacturing of biopharmaceuticals. Our client has created a Digital Hub, with facilities in Sant Cugat del Vallès, that will serve the entire group internationally. Present in more than 60 countries and 5 continents, projects are international and an unique opportunity to work with a large volume of data and campaigns. We are looking for a Customer Data Platform (CDP) Specialist who will support the operational enablement and technical execution of the Campaign Automation Services team, collaborating with internal stakeholders and external consultants to help deliver, scalable, data-driven campaigns. What would your duties be? • Support the configuration, integration, and maintenance of the Treasure Data CDP in collaboration with IT and development partners., • Assist in translating business requirements into technical specifications for data ingestion, enrichment, and audience segmentation., • Maintain and update data schemas, pipelines, and segmentation logic as directed by the coordinator., • Coordinate with our Campaign Automation Squad the support on segmentation briefs and campaign targeting., • Facilitate and support the integration of CDP audiences with marketing automation platforms (e.g., SFMC)., • Act as a support contact for CDP-related troubleshooting and platform usage questions for Campaign Automation Services, • Document platform processes and contribute to knowledge sharing and training materials., • Monitor platform performance and report findings to the coordinator for further action., • Ensure alignment with global rollout plans and operational models defined by the coordinator. What are the requirements for this position? • Bachelor’s degree in Marketing, Data Science, Business Administration, or related field., • 3+ years of experience in marketing technology, data operations, or campaign support roles., • Familiarity with Customer Data Platforms (Treasure Data preferred or Twilio Segment, Dat Cloud from Salesforce Marketing Cloud, Oracle Unity)., • Working knowledge of data integration, ETL, and audience segmentation., • Proficiency in SQL; experience with APIs, HTML, or JavaScript is a plus., • Experience supporting marketing automation tools (e.g., SFMC)., • Strong communication and collaboration skills to work with cross-functional and global teams., • Detail-oriented, proactive, and comfortable working in a support capacity., • Fluent in English; able to work across time zones and cultures. What do we offer? • Working with a Top pharma company- Opportunity to develop a multinational career, • Long-term project. Permanent contract with Hays to provide customer service., • One office day per month. Transit included – buffet onsite. Location: Barcelona (Sant Cugat del Vallès), • Working Hours: 11 a.m. to 8 p.m. Spanish Time.

About Us HBX Group is a leading B2B ecosystem player in the TravelTech space, connecting and empowering businesses in the ever-evolving world of travel. We drive growth for our clients and partners while removing friction from the end-to-end travel experience. Our cloud-based technology platforms offer fast and reliable access to a unique portfolio of travel products & services, while rich data and intelligence seamlessly connect supply and demand worldwide. We have over more than 3,000 experts worldwide, including specialists on the ground who provide insights and support to boost trading even further, especially in the most hard-to-reach segments. This unique blend of technology, data and passionate people serves as a catalyst for all businesses aiming to unlock their full potential in the travel arena. About the Team The Brand team at HBX Group is responsible for defining the brand strategy across all key touchpoints. We work cross‑functionally to ensure the brand supports business growth, clarifies our value proposition, and delivers a consistent and compelling experience - particularly across digital and commercial platforms. Internship Mission Support the Brand team in the evolution of the HBX Group website into a strong commercial platform. The intern will contribute to the launch of the hybrid model and help drive the transition from a primarily corporate website to a clear, engaging, and commercially effective brand experience. Key Responsibilities Commercial Website & CMS Support Support the optimisation and effective use of the existing CMS. Assist with updates, creation, and maintenance of website pages in line with brand and commercial priorities. Help identify opportunities to improve structure, clarity, and usability of existing pages. Transition to a Commercial Website Support the shift from corporate storytelling to a more commercial, valued-driven website approach. Review existing content to identify areas needing clearer messaging, stronger value propositions, and improved calls‑to‑action. Contribute ideas to improve how products, services, and the hybrid model are presented online. Content & Cross‑Functional Coordination Work closely with Content and Product Marketing teams to support: New optimised website content Launch-related pages and updates Implementation of SEO strategy Help coordinate content updates to ensure accuracy, consistency, and alignment with go‑to‑market priorities. Brand Consistency & Quality Support the Brand team in ensuring consistent tone of voice and messaging across all website content. Assist with brand review and quality checks before content goes live. Launch & Project Support Support website readiness for key milestones, including the hybrid model launch. Contribute to documentation of best practices and learnings related to brand and website development. What You Will Learn How brand strategy is translated into digital and commercial touchpoints. How a corporate website evolves into a revenue‑oriented commercial platform. How Brand, Content, and Product Marketing teams collaborate in a real business context. Profile We’re Looking For Interest in branding, digital marketing, communications, or business Strong written communication skills and attention to detail Comfortable working with digital tools and eager to learn CMS platforms Structured, proactive, and curious mindset Ability to collaborate with multiple teams Fluent In English At HBX Group, we believe that diversity drives innovation and makes travel a force for good. Were committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do make a difference.

Job Description As a D365 Customer Engagement (CE) Developer, you’ll be considered a learned professional that applies your subject matter expertise to design and implement CRM solutions for our clients across all phases of Avanade’s projects. You’ll solve problems using CRM solutions as you liaise between Avanade clients and project teams made up of Project Managers, Back-End and Front-End (UX) Architects, and other CE professionals. This role provides the opportunity to work for Microsoft’s #1 partner with an unrivalled focus on personal development and training in both technology and softer consulting skills. Together we do what matters. ¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad. Key Responsibilities: • Consult and advise our clients and internal stakeholders on uses of technology to solve business problems., • Perform application development, complex code development, application testing, and component design., • Write technical specifications and collaborate with the functional team to ensure requirements are understood., • Prototype, configure, and test respective business processes., • Enable the design of conceptual architecture and technical solutions., • Use key performance indicators (KPIs) to measure and test the quality of projects., • Improve your clients’ business by identifying potential challenges and supporting continuous improvement through their CRM system. Job Qualifications Proved experience on these technologies: • Dynamics CRM Customer Service., • Unified Service Desk., • Desirable:, • Genesys CTI Integration., • Experience analyzing, designing, developing, implementing and maintaining Microsoft Dynamics CRM and Power Platform application code., • Typescript/Javascript., • Plugins, custom actions., • Power Automate/Workflows., • Client management skills and the ability to work with customers to develop and manage an action plan., • Collaborated with global teams on CE technology implementation and maintenance projects, • Strong consulting skills and client-facing experience with an implementation partner and/or end user. xcskxlj, • Bachelor’s degree, or its foreign equivalent, in Computer Science, Computer Engineering, Management Information Systems, or equivalent relevant work experience. About you • Analytical, curious, agile, • Team player and good communicator, • Problem-solver, patient, quality-driven, • Self-motivating, • Innovative mindset

Omega CRM Consulting is looking for a ServiceNow developer that would like to collaborate with one of the top global pharmaceutical companies. Si los siguientes requisitos del puesto y la experiencia coinciden con sus habilidades, por favor, asegúrese de enviar su solicitud sin demora. • Responsible for the development, configuration, testing, and general administration of the ServiceNow platform., • Experienced in customizing applications, workflows, dashboards, and Service Portals., • Main duties include incident and request management, access control implementation (ACLs), platform testing and validation, technical support, performance analysis, and process documentation., • Collaborates with cross-functional teams and clients to gather requirements, propose solutions, and ensure alignment with business needs., • Stays up to date with ServiceNow capabilities and best practices. Key Skills & Experience: • 3+ years of experience in ServiceNow development., • Proficient in JavaScript, GlideScript, HTML/XML, and ServiceNow APIs., • Hands-on experience with core modules and custom app development., • Solid understanding of ServiceNow architecture, ITIL processes, and relational databases., • Experience in testing and validating ServiceNow solutions for functionality and performance., • Familiar with Agile methodologies and DevOps practices., • Strong communication skills in English., • Analytical, proactive, and team-oriented mindset. What do We offer • Permanent contract., • Flexible Schedule. We make it easy. Balance your professional and personal life., • Trainings & Certifications. Improve your skills and get the official certificate from our main partners., • Home Office., • Flexible retribution (public transport ticket, Ticket restaurant, …)., • Health insurance., • OMEGA in action. Our commitment to a better society is not just an intention. About us Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. xcskxlj We grow #Together.

What are we looking for At Cosentino ( ) we are looking for a Showroom Specialist to join our City Center located in Madrid. The City Centers are an example of Cosentino’s total commitment to the AD community. The City Center is the epicenter of Cosentino’s commercial model, and its mission is to provide an aspirational experience that attracts and inspires Designers, End Consumers, Architects, and all other Cosentino business partners. The City Center is a hub for our global community, and a tool for showcasing the versatility of our materials and our brands. Desplácese hacia abajo para obtener una visión general completa de lo que requerirá este trabajo. ¿Es usted el candidato adecuado para esta oportunidad? What you will do As the Showroom Specialist you will assist with the day to day operations in the Cosentino City showroom. Your daily tasks will include guest relations, customer service assistance, events coordination as well as visiting certain customer accounts. When the Showroom Specialist is in the City Center, the goal is to identify and generate sales leads and then partner with the local sales team, which allows them to follow up on the leads and convert into sales and projects. Also, as part of the responsibilities, it will be visiting specific accounts and develop relationships and generate direct sales through those accounts. Will also play a key role on enhancing our showrooms within targeted local industries (builders, architects, designers, commercial, etc.). In this role, you will proactively reach out to clients in order to achieve individual and team goals. Your ability to network and find business through events hosted at our City Center and showrooms are an integral key part of this role. Sales Responsibilities: • Welcome and engage every customer and provide the best customer experience, with the goal of developing long term relationships and foster brand loyalty., • Assist all walk-ins & customers with appointments that arrive at the showroom., • Provide support face-to-face, over the phone and via email to better help customers understand the benefits of Cosentino brand., • Develop and build relationships with design firms in the area. Manage the relationship through face-to-face visits outside of the showroom and generate sales through them according to the sales goals assigned to the position., • Support the sales team by preparing sample shipments for customers and end users, checking stock for materials when requested, as well as highlighting possible stock issues that may arise to help them achieve and exceed sales targets., • Work with the City Manager and Showroom Managers to increase traffic within the City Center and leads., • Register visits and leads in SalesForce. Organization and Administration Responsibilities: • Filter the leads of the City Center via phone call and only forward the ones with potential., • Organize and plan events in advance, coordinating content and making sure we have qualified attendees., • Responsible for execution of events: invitations, catering, logistics, publicity, mailing., • Ensure daily entry of all customer visits in Salesforce, • Ensure the showroom is always in perfect condition: this includes, but not limited to the cleanliness of all furniture, equipment, supplies and placing marketing materials., • Manage and maintain the showroom: this includes ordering and stocking supplies needed, maintaining equipment, placing marketing materials, attending visitors daily and during events., • Manage the administrative tasks required for suppliers. What you need to succeed Professional Experience Required • 2+ experience in sales, • 1+ experience in a retail showroom environment providing excellent customer service with a proven success track record generating leads and converting those leads into sales, • Preferably 2+ experience in interior design industry Knowledge Required: • Proven Success in Sales, Marketing and Customer Service Desired • Knowledge of the building or decoration market Academical Background Required • High School Diploma or GED Desired • bachelor’s degree in interior design, architecture or similar What we do offer A great experience to grow in a key position for us in Cosentino About Cosentino At COSENTINO, our purpose is to inspire People through innovative and sustainable spaces. We are the world-leading producer of architectural and decorative surfaces. Our products are designed to provide innovative and functional solutions for either home and business spaces, such as Kitchen and Baths worktops, outdoor open spaces, facades, etc. Innovation, sustainability, functionality, and beauty describe our value proposition to the different market stakeholders and end Clients. a presence in more than 100 Countries and 5 continents, our business keeps growing consistently in all the geographies. as well as career opportunities for Talented people like you. Cosentino is an Equal Opportunity/Affirmative Action Employer and Prohibits Discrimination and Harassment of Any Kind: Cosentino is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cosentino are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. xcskxlj Cosentino will not tolerate discrimination or harassment based on any of these characteristics.” - *If you are an individual or veteran with a disability who requires any type of accommodation, please contact the People Department at (786) 686-5060 or at our email address: *

Shape the Future of Digital Commerce with Your Visionary Expertise About Miravia Miravia is a cutting-edge e-commerce platform connecting buyers and sellers seamlessly. We pride ourselves on offering a diverse and dynamic shopping experience by bringing on board innovative brands across various categories. Located in Madrid, we are a passionate team working with partners from all over the world to build the e-commerce platforms of tomorrow. The Role The Miravia Risk team is seeking a strategic and experienced Senior Risk Governance Manager to build and lead our risk governance framework. This is a critical leadership role responsible for shaping the company's approach to regulatory compliance, internal policy, and platform integrity. We are now looking for a Seller Operations Manager to lead our unmanaged seller operations and drive growth across the Spanish market. Location: Madrid, Spain Language Requirement: Spanish speaker + Fluent English Experience: 6+ years in e-commerce or marketplace operations Your Impact: • Lead end-to-end operations for unmanaged sellers, driving business growth and customer satisfaction with excellent project management skills., • Analyze market trends and seller performance data to design and execute high-impact operational strategies., • Collaborate with cross-functional teams (Product, Tech, CX) to resolve pain points and enhance the end-to-end seller journey., • Build trusted relationships with sellers through regular engagement, training, and hands-on guidance to improve platform adoption and sales performance., • Bachelor's degree or higher in Business, Data Analysis, or a related field., • Proven experience in e-commerce, marketplace, or internet company environments — deep understanding of platform dynamics preferred., • Strong analytical mindset with the ability to turn data into strategy and action; proficiency in SQL is required to extract, analyze, and interpret large datasets independently., • Excellent communication and interpersonal skills — able to work effectively across cultures and functions. Ready to embark on this journey with us? Please send your CV in English! Please note this role requires to work 100% from the office. Our offices are very centric tough: Metro Station Avenida de América (Madrid). Whether you tick every box or bring a unique blend of skills, we want to hear from you. Diversity is our strength, and we encourage applications from those who bring distinct perspectives to our team. Join Miravia, and let's shape the e-commerce landscape together!

pbAI Engineer – Madrid /b /ppbr/ppbr/ppbLocation: /b Madrid, Spain /ppbSalary: /b Up To €110,000 /ppbHiring on behalf of: /b A confidential, high‑growth technology consulting organisation /ppbr/ppbr/ppWe’re partnering with a bleading international client /b that is building a brand‑new centre of excellence in Madrid and looking to hire exceptional bAI Engineers /b who are passionate about solving complex problems, building cutting‑edge AI solutions, and shaping the foundations of a world‑class engineering culture. /ppbr/ppIf you thrive in fast‑paced, intellectually demanding environments and want to work on high‑impact initiatives from day one, this opportunity could be the perfect fit. /ppbr/ppbr/ppbAbout Our Client /b /ppbr/ppOur client is a newly formed, high‑profile technology venture backed by two globally recognised organisations. Their mission is to bring together top technical talent to deliver AI‑driven, commercially meaningful solutions across multiple business domains. /ppbr/ppThis is a rare chance to join at an early stage and help shape both the btechnical direction /b and bteam culture /b as the organisation grows. /ppbr/ppbr/ppbCulture Ways of Working /b /ppbr/ppWhile the team is new, certain principles are non‑negotiable: /ppbr/pulliHiring bexceptional technical talent /b with outstanding communication skills /liliDeep collaboration between engineers, product teams, and business stakeholders /liliCuriosity, positivity, and a passion for learning /liliOwnership, accountability, and pride in delivery /liliProblem‑solvers who thrive when working at pace /liliA focus on practical, real‑world impact — not just building models /li /ulpbr/ppThis is an environment for people who want to push boundaries and elevate the standard of what AI teams can deliver. /ppbr/ppbr/ppbResponsibilities /b /ppbr/ppAs an AI Engineer, you will: /ppbr/pulliTake end‑to‑end ownership of AI‑centric technical products and projects /liliBuild and deploy machine learning systems that address real‑world commercial challenges /liliTranslate business problems into well‑framed AI opportunities /liliChallenge existing processes to drive innovation and improve outcomes /liliStay up to date with fast‑moving AI advancements /liliMake an immediate impact — you will be trusted and empowered from day one /li /ulpbr/ppbr/ppbWhat Our Client Is Looking For /b /ppbr/ppWe are seeking candidates with strong theoretical grounding AND hands‑on experience: /ppbr/pulliDeep understanding of machine learning fundamentals /liliExperience deploying bLLMs in production /b (prompting, agent workflows, retrieval pipelines, evals, etc.) /liliKnowledge of LLM inference techniques (KV caching, speculative/parallel decoding, etc.) /liliStrong programming skills in Python + one of C++, Java or .NET /liliSQL experience /liliExperience with Azure or AWS /liliExcellent communication and stakeholder engagement skills /liliAn entrepreneurial mindset with a bias for action /liliAbility to manage AI projects end‑to‑end /liliFinancial services experience is a plus (not essential) /liliDegree in Computer Science, Mathematics, Engineering, or similar from a reputable university /li /ulpbr/ppbr/ppbWhy This Role Stands Out /b /ppbr/pulliWork with bcutting‑edge AI technologies /b and help shape the technical roadmap /liliImmediate influence and ownership of impactful projects /liliCollaborate with some of the brightest talent in Europe /liliProjects tied to real‑world events, markets, and emerging trends /liliDirect exposure to senior stakeholders and domain experts /liliOpportunity to help define a new team, new culture, and new standards /li /ul

We are Impress and we believe everyone deserves a smile they’ll love ¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible. Our business model, a unique combination of medical expertise and digitalisation, has been recognised among the fastest-growing HealthTech companies by Forbes, and we are currently listed as a LinkedIn Top 10 start-up! In just 5 years, we’ve grown to pioneer leading care, flagship clinics, and state-of-the-art technology across 7 countries and over 150 locations—and we are expanding fast! Our mission is to improve people’s health and quality of life across the globe. We’re growing! For this reason, we are looking for an enthusiastic Sales Team Leader (Inside Sales) with native-level Spanish to join and lead our amazing Sales Team. What you will do : • Lead, coach, and develop a team of Inside Sales Agents to consistently achieve and exceed sales targets, • Monitor team performance through KPIs, ensuring high conversion rates and productivity, • Support the team in converting leads into closed sales, stepping in on complex or high-value deals when needed, • Oversee outbound sales activities (phone, email, WhatsApp) to ensure quality and effectiveness, • Collaborate closely with Clinic Sales Representatives to maximize conversion and patient experience, • Manage and optimize processes related to collections, recovery, and reactivation of dormant leads, • Ensure strong coordination with financial institutions to offer patients the best payment solutions, • Analyze sales data and pipeline performance to identify improvement areas and implement action plans, • Train new hires and continuously upskill the team with best sales practices, • Work closely with senior management to improve processes—we truly value your ideas! What do you need to be successful in this position : • Native or bilingual level of Spanish, • Minimum 3–5 years of experience in Sales, with at least 1–2 years in a leadership or supervisory role, • Proven track record of achieving and exceeding sales targets, • Advanced level of English; any additional language is a plus, • Strong leadership, coaching, and team management skills, • Analytical mindset with experience working with KPIs and performance metrics, • Excellent communication and negotiation skills, • Good command of IT tools and cloud services (we use G Suite) What we offer : • Competitive salary with uncapped variable compensation—we reward your team’s success!, • Opportunity to grow in an innovative company and top international scale-up, • Benefits on our treatments, aligners, and products, • Collaborative work environment and positive culture, • Amazing office location in the center of Barcelona, • International and diverse teams At Impress, we cultivate a culture of inclusion and diversity. We celebrate our employees’ individual strengths, perspectives, and experiences, and we encourage all candidates to apply regardless of race, color, religion, gender identity, sexual orientation, age, national origin, disability, or any other characteristic. xcskxlj Our differences make us stronger—they enable better decisions, drive innovation, and deliver better results.