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  • Sales Executive Manager - Hyatt Regency Barcelona Tower
    interview badgeEntrevistas hoy
    Sales Executive Manager - Hyatt Regency Barcelona Tower
    hace 13 horas
    Jornada completa
    L'Hospitalet de Llobregat

    Join one of Barcelona's leading hotels for the corporate and events sector. At the Hyatt Regency Barcelona Tower, you'll work in a dynamic, international environment focused on service excellence. If you're motivated by the urban pace, challenging operations, and teamwork, this is the place to build a solid career in high-end hospitality. Position Summary We are seeking a dynamic and strategic Sales Executive Manager to lead and inspire the sales team, drive group conversion, and maximize commercial opportunities in line with annual objectives. The ideal candidate will combine strong leadership, commercial proactivity, negotiation skills, and operational excellence to ensure outstanding client experiences and business growth. Key Responsibilities Lead, motivate, and support the sales team to achieve individual and departmental goals. Assign and manage leads effectively, ensuring all inquiries are answered within Hyatt standard response times. Monitor and ensure proper client follow-up throughout the sales cycle. Drive commercial activity with a proactive and energetic approach, participating actively in internal sales actions and initiatives. Develop and communicate a clear strategic sales vision to the team. Participate actively in tentative meetings, ensuring the team attends fully prepared with all relevant information for effective decision-making. Work closely with the Revenue Manager and Head of MICE to optimize business opportunities and strategy alignment. Conduct hotel site inspections and ensure all brand and operational standards are consistently met. Maximize group conversion to achieve annual revenue targets. Support team members in decision-making and client negotiations when needed. Prioritize and strengthen relationships with key partners such as ALHI, CVENT, HB, and other strategic accounts. Negotiate effectively to secure and materialize business opportunities. Expand and maintain the client database through proactive sales activities and networking. Encourage and organize client visits and hotel presentations, transmitting this commercial mindset to the team. Monitor monthly budgets and forecasts, proposing action plans to achieve targets. Maintain visibility with in-house clients and ensure each sales manager follows up together with the assigned group coordinator. Demonstrate flexibility, versatility, and adaptability in a fast-paced environment. Candidate Profile Proven experience in hotel sales management, preferably within luxury hospitality or MICE segments. Strong leadership and team management skills. Excellent communication, negotiation, and organizational abilities. Strategic mindset with strong commercial awareness. Results-oriented with the ability to work under pressure and achieve targets. Proactive, dynamic, and customer-focused attitude. Ability to collaborate cross-functionally with Revenue, Operations, and Events teams. Fluent English required; additional languages are a plus. What We Offer Positive and collaborative working environment. Competitive schedule with work-life balance. Attractive company benefits. Opportunity to grow within an international hospitality environment.

    Inscripción fácil
  • FRONT OF HOUSE CREW – GENERATOR BARCELONA
    FRONT OF HOUSE CREW – GENERATOR BARCELONA
    hace 21 días
    Jornada completa
    Gràcia, Barcelona

    FRONT OF HOUSE CREW – BARCELONA At Generator hostels we are obsessed in delivering outstanding service through a personal touch. As a Front of House Crew Member, you must be part of ensuring that the Front Office department is run smoothly ensuring that there is a relentless desire to “wow” our customers at every opportunity, ensuring that customers’ needs are exceeded. WHO ARE WE Generator is on a journey. Appropriate, given that we're a leading global lifestyle accommodation brand. The journey began in London, swung through a heap of European capitals on its way to dominating the world. Generator burst onto the scene in the Americas with the launch of Generator Miami and Washington DC and most recently took aim at the country’s biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree. And now this top 50 most innovative global company (did we mention that?) wants a pretty awesome Front Of House Crew for Generator Barcelona. Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Generator offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Generator in every destination reflects the unique beat of that city's heart. BEING YOURSELF is the key to bringing the Generator story and brand to life. ABOUT GENERATOR BARCELONA You'll find Generator Barcelona, hotel and hostel, in the buzzing district of Gracia. The hostel’s just a short walk from Gaudi's iconic Casa Batllo apartments. The interiors showcase a mix of styles and include an oversized wooden birdcage, a winding staircase and a mezzanine chill-out lounge. Feast on local delicacies in our bar and lounge, which is decked out in ornate Hungarian concrete floor tiles and earthy raw metals and woods, and if you’re looking for a little more luxury, Generator Barcelona also offers terrace rooms and a penthouse apartment in the hotel with mind-blowing panoramic views of one of Europe’s best-looking cities. So much more than just a hostel! NUTS AND BOLTS OF THE JOB Take ownership of the guest journey to ensure that you continuously raise the bar and create a truly unique Generator experience Know your guests and have a passion for independent travel and the road less travelled Demonstrate a passion for delivering outstanding customer service Be part of a great team within your department that get Generator and want to be themselves Monitor our social spaces, lighting, sound and temperature, to make sure they embody the Generator brand and culture at all times Know your city, its cafés, bars and restaurants, its art, its music Ensure you comply with all company policies you have been trained on, which include Fire Training and Health & Safety and Food Hygiene Be Responsible for all cash handling whilst you are on duty Correctly administer the Close of Shift procedures every shift with 100% accuracy and consistency Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. WHAT’S IN YOUR DNA Always love our guests Passionate for the hospitality and the youth travel market Be the life the party Be really, really organised Keep cool when the pressure hits Enjoy a super-fast pace Understand this is a business, be passionate about maximising revenue Be creative, innovative and digitally smart You must be eligible to work in the EU to be considered for this role YOUR ROCK STAR EXPERIENCE Experienced within a front office hospitality environment Experienced working with a Property Management System Flexible with regards to shifts available per week (mixture of morning and evening shifts OUR GLOBAL EMPLOYEE BENEFITS Birthday holiday in addition to your yearly holiday allocation Fertility Treatment Support Leave - up to three days' paid leave in any one year for an employee to undergo fertility treatment Employee Bounty Program providing opportunities to earn a compensation for new hire referrals with no cap on number of referrals made Company contribution towards gym membership fees for all eligible employees – look good, feel good, work good Ideas Award - Quarterly award to double gross basic salary for 1 month to employee with most valuable suggestion/feedback 2 free nights’ accommodation across any of our Generator x Freehand properties globally Reduced room rates for staff as well as friends and family members (we operate in several locations across Europe & US so your next holiday is sorted) International career opportunities so you can travel the world while working with us (win-win!) Social events, celebrations calendar & various employee recognition schemes – we never ever need an excuse to let our hair down! Online learning tools to help you develop, learn and grow SO YOU THINK THIS MIGHT BE YOU? That's cool. Send us your application in English. If you’ve got questions, get in touch! may well find the answers to life, the universe and everything, including why there are no penguins at the North Pole. We look forward to hearing from you. Join Us and help us achieve our Vision!

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Coworking Intern
    Coworking Intern
    hace 21 horas
    Jornada completa
    Eixample, Barcelona

    Come reimagine hospitality with us as our new superhost of our Barcelona Poblenou location! Your Mission Should You Choose To Accept It… As our Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing a flawless welcome and check in, awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Barcelona Pablenou-location will become a raving fan of TSH instantly! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You make sure everyone gets a warm welcome as soon as they walk in You’ll help our guests at our self-check-in kiosks (we have no reception desk) You get to stretch your F&D skills by preparing and serving a variety of local dishes Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!) Who You Are You’re currently enrolled in a university Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business Enjoy receiving and taking responsibility and you can work independently You have a flexible, hands-on, motivated and positive approach You’re an octopus that loves to get your dexterity skills into action You love responsibility and handle stressful peak periods like a pro Fluent in English and Spanish– Know any other languages? The more the merrier! Hard working, responsible and a “let’s do this!” mentality You must be studying within the EU What We Offer An amazing work environment with a fantastic vibe and lots of positive energy On the job coaching and guidance Monthly compensation for your internship of 500€ The opportunity to work and learn at a dynamic, young, international organization; we’re a real game changer in the hospitality industry A first glimpse into the world of Hospitality with one of the most innovative players in the market Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    Sin experiencia
    Inscripción fácil
  • Catering Sales Coordinator (April) - W Barcelona
    Catering Sales Coordinator (April) - W Barcelona
    hace 2 días
    Jornada completa
    Barcelona

    OVERVIEW Working within the Catering Sales team, this position has the responsibility for responding to all banqueting & events enquiries without accommodation in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Catering Sales Manager will manage and convert all business, including contracting, and the actual operating of the function in addition to managing the function diary inventory. The Catering Sales Manager must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Conduct site inspections for prospect, tentative event and catering business Compile contracts, be ready to negotiate clauses, calculate cancellation and attrition policies that guarantee the reception of the event revenue on time. Assisted by the DoCS. Ensure the standard W template of responses is used and that enquiry handling follows the EAME Divisional Event Enquiry handling guidelines Responsible for the organization of small-scale events and short-term enquiries. Manage the wedding planning from start to finish, guiding and advising, until the coordination of the wedding. Ensure correct timeline for response back to client is defined by client expectations, which will vary for each request and must be confirmed with client at time of enquiry. (Standard response time is within 24 hours of receiving enquiry) Identify operational limitations and sell only what we advertise and can effectively manage operationally Work closely with the Group Sales team to action enquiries and convert business. Maximize revenue by managing minimum consumptions depending on the dates Participate in trainings and other sales-related meetings as required To ensure that all enquiries are entered into and reviewed on Recaps in order to review suitability of business. Creation of BEOS, to effectively communicate to all the hotel departments the information necessary to successfully execute the event’s needs while maintaining a good client relationship. Follow up on deposits due as well as ensure 100% pre-payment is done before the arrival. Participate as a team player with all departments Departmental liaison: To provide all requested credit information to credit manager including timely communication to client of credit policy, receipt of signed contract and deposit Attend events briefings providing accurate updates on details of bookings and enquiries To attend weekly catering sales meeting chaired by the DoCS To ensure tentative business block information is updated on a continuous basis & provide accurate updates to the DoCS Ensure regular updates in Opera on specific bookings within the appropriate timeframe are provided in order to assist in accurate forecasting Self-Management: Take responsibility & be empowered to make decisions in quoting for business, adhering to the pre-set strategic guidelines using tools available. Effectively manage time ensuring the completion of all pre-set tasks on a daily basis. To participate in departmental and Marriott courses as required Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department Participate in annual Engagement survey Must demonstrate an awareness of the importance of body language in communication and interaction with others Be involved in the ESS surveys and take part in special projects as directed by the DOCS and DOS Specific job knowledge, skills and abilities Must be able to speak, read, write and understand the primary language(s) used in the workplace Proven luxury hotel sales experience. Analytical capabilities Excellent communication skills, both verbal and written in Spanish and English Good organizational skills: has the ability to prioritize tasks and to manage the workload by her/his own initiative Enjoys working as part of a team Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems Hours: The typical working days of the Catering Sales Coordinator should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Community Host Intern (F&B)
    Community Host Intern (F&B)
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    Come reimagine hospitality with us as our new superhost of our Barcelona Poblenou location! Your mission should you choose to accept it… As our Community Host Intern, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing an awesome service in our restaurant and bars, you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Barcelona Pablenou-location will become a raving fan of TSH instantly! In case you don’t know who we are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You make sure everyone gets a warm welcome as soon as they walk in; You get to stretch your F&D skills by preparing and serving a variety of local dishes; Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next; You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party; Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift; You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!). Who You Are You’re currently enrolled in a University; Currently studying a relevant bachelor’s in Hospitality, Sales, Advertising, Marketing, or Business; You have previous F&B experience; Enjoy receiving and taking responsibility and you can work independently; You have a flexible, hands-on, motivated and positive approach; You’re an octopus that loves to get your dexterity skills into action; You love responsibility and handle stressful peak periods like a pro; Fluent in English and Spanish– Know any other languages? The more the merrier! Hard working, responsible and a “let’s do this!” mentality; You must be studying within the EU. What We Offer An amazing work environment with a fantastic vibe and lots of positive energy. On the job coaching and guidance. Monthly compensation for your internship. The opportunity to work and learn at a dynamic, young, international organisation; we’re a real game changer in the hospitality industry. A first glimpse into the world of Hospitality with one of the most innovative players in the market. Access to the amazing TSH facilities, including our awesome restaurant and gym. And did we mention you also get a discount on Hotel stays and Food and Drinks? A wonderful workplace to call home with, dare we say it, fun colleagues. Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

    Sin experiencia
    Inscripción fácil
  • Catering Sales Coordinator - W Barcelona
    Catering Sales Coordinator - W Barcelona
    hace 2 días
    Jornada completa
    Eixample, Barcelona

    POSITION SUMMARY Reports to the Director of Catering Sales. Working within the Catering Sales team, this position has the responsibility for responding to all banqueting & events enquiries without accommodation in order to maximize revenue & utilization of meeting space, working to ensure, at a minimum, delivery of budgeted revenues. The Catering Sales Manager will manage and convert all business, including contracting, and the actual operating of the function in addition to managing the function diary inventory. The Catering Sales Manager must demonstrate high energy levels & provide consistently high levels of customer service, in accordance with W Standards & Programs. ESSENTIAL FUNCTIONS Processes & Procedures: Conduct site inspections for prospect, tentative event and catering business Compile contracts, be ready to negotiate clauses, calculate cancellation and attrition policies that guarantee the reception of the event revenue on time. Assisted by the DoCS. Ensure the standard W template of responses is used and that enquiry handling follows the EAME Divisional Event Enquiry handling guidelines Responsible for the organization of small-scale events and short-term enquiries. Manage the wedding planning from start to finish, guiding and advising, until the coordination of the wedding. Ensure correct timeline for response back to client is defined by client expectations, which will vary for each request and must be confirmed with client at time of enquiry. (Standard response time is within 24 hours of receiving enquiry) Identify operational limitations and sell only what we advertise and can effectively manage operationally Work closely with the Group Sales team to action enquiries and convert business. Maximize revenue by managing minimum consumptions depending on the dates Participate in trainings and other sales-related meetings as required To ensure that all enquiries are entered into and reviewed on Recaps in order to review suitability of business. Creation of BEOS, to effectively communicate to all the hotel departments the information necessary to successfully execute the event’s needs while maintaining a good client relationship. Follow up on deposits due as well as ensure 100% pre-payment is done before the arrival. Participate as a team player with all departments. Departmental liaison: To provide all requested credit information to credit manager including timely communication to client of credit policy, receipt of signed contract and deposit Attend events briefings providing accurate updates on details of bookings and enquiries To attend weekly catering sales meeting chaired by the DoCS To ensure tentative business block information is updated on a continuous basis & provide accurate updates to the DoCS Ensure regular updates in Opera on specific bookings within the appropriate timeframe are provided in order to assist in accurate forecasting Self-Management: Take responsibility & be empowered to make decisions in quoting for business, adhering to the pre-set strategic guidelines using tools available. Effectively manage time ensuring the completion of all pre-set tasks on a daily basis. To participate in departmental and Marriott courses as required Ensure site inspections are conducted in a methodical fashion adhering to the core standards of the department Participate in annual Engagement survey Must demonstrate an awareness of the importance of body language in communication and interaction with others Be involved in the ESS surveys and take part in special projects as directed by the DOCS and DOS Specific job knowledge, skills and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace Proven luxury hotel sales experience. Analytical capabilities Excellent communication skills, both verbal and written in Spanish and Englis Good organizational skills: has the ability to prioritize tasks and to manage the workload by her/his own initiative Enjoys working as part of a team Must possess computer skills, including, but not limited to, Microsoft Word, Excel. Good knowledge of Opera Sales & Catering & PMS systems HOURS The typical working days of the Catering Sales Coordinator should be from 09.00 AM to 17.00 PM from Monday to Friday, but are flexible according to evening events taking place in the hotel and on events and wedding business. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Inscripción fácil
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