¿Eres empresa? Contrata central global candidatos en Madrid
About the job Are you passionate about hospitality and the art of welcoming? Join the Reservation Department Minor Hotels in Madrid and start your professional career in one of the largest international groups in the hotel sector, with around 530 hotels and resorts worldwide. At Minor Hotels, our employees are one of our most important assets. Your passion, leadership, motivation and daily dedication to delivering excellent service are the reason for our success. ** ** ROLE AND RESPONSABILITIES: As a Booking Agent (M/F), you will report to the Supervisor of Central Reservation Office of Minor Hotels in Madrid and will be responsible for ensuring compliance with the reservation service in the different channels, direct or indirect, from the reservation request until its confirmation, provide information about the hotels, products and services offered. He will also be responsible for carrying out up-selling and cross-selling actions, actively contributing to the increase in revenue and decisively exceeding customer expectations, guaranteeing an excellent service. We are recruiting BOOKING AGENT (M/F) to our offices in Madrid WE LOOK FOR CANDIDATES WITH: . Flexibility, Proactivity and liking to work by objectives; . Excellent communication skills; . Schedule Flexibility; . Training in Hospitality, Tourism or similar (preferential factor); . Sales skills (experience in reservation management or in the commercial area will be valued); . Experience in customer service (preferential factor); . Knowledge of Italian is a must; . Availability to carry out full-time face-to-face functions . Computer knowledge: Microsoft Office, Internet, Database, etc. WE OFFER: - Integration in a dynamic team, focused on a service of excellence - Remuneration compatible with the role - Continuous Training Plan to enhance career development - Access to the e-learning training platform - Possibility of functional, national and/or international mobility - Incentives and Benefits Plan - 40, 30, 20 or 16 hours per week Leisure: . Special rates for employees, family and friends in the several services of the Minor, National and International Group. Accommodation . F&B, among others; . Credits awarded based on years of service to convert stays or meals at Minor, National and International Group hotels, resorts and restaurants Health and wellness: . Health insurance This could be your opportunity to start a professional career in one of the largest international groups in the hotel sector. We count on you! Department: Management The company Welcome to Minor Hotels Europe & Americas, formerly NH Hotel Group. Minor Hotels is a global hospitality leader with a global network of more than 550 hotels across six continents. We drive growth through eight diverse hotel brands – Anantara, Avani, Elewana, Oaks, NH, NH Collection, nhow and Tivoli – and a portfolio of related hospitality businesses. Perpetually driven by an entrepreneurial spirit, Minor creates better brands, businesses and partnerships by always focusing on what matters most to our guests, our team members and our partners.
ORENES GRUPO, Holding empresarial líder en el sector del ocio y entretenimiento, precisa de una persona con perfil similar a franquicia para la gestión de un Sportbar, SIN NECESIDAD DE INVERSIÓN, en Madrid capital. Se trata de un modelo de negocio muy atractivo y consolidado que cuenta con el respaldo de un gran grupo empresarial. Nuestros locales cuentan con diseños innovadores y la última tecnología del sector, creando así las condiciones necesarias para alcanzar el éxito. Requisitos: a) Experiencia: -Al menos 2 años como responsable de locales de restauración, hostelería y/o sala de juegos, o similar. b) Conocimientos: -Atención al cliente, gestión global de negocios y dirección de equipos. c) Otros: -La persona seleccionada tendrá que ser emprendedora. Se ofrece: Modelo de negocio basado en una fórmula con más de 30 años de probado éxito. -Negocio de alta rentabilidad gracias a su gran rotación en todos los tramos del día. -Proporcionamos un apoyo y colaboración continuo tanto en la puesta en marcha del negocio como en toda su actividad con un asesoramiento permanente. -El montaje y adecuación del local corren a nuestro cargo, ya que se trata de locales con actividad y licencia previa. -Cuentan con los proveedores más importantes del sector y con el apoyo de la central de compras del grupo empresarial, aprovechando así el potencial de compras del grupo y mejorando así la rentabilidad. -Soporte técnico garantizado. -Disponemos de las herramientas de gestión necesarias para el correcto funcionamiento del negocio, a través de un sistema informático propio y call center de ayuda y asistencia 24h.