¿Eres empresa? Contrata financial candidatos en Barcelona
En Generali, mejor grupo asegurador global según Forbes, presente en más de 60 países y con más de 65 millones de clientes, buscamos incorporar personas para desarrollar su carrera como asesor de seguros dentro de nuestro plan de expansión: - ¿Qué harás? - Buscar y captar nuevos clientes. - Asesorar y presentar ofertas personalizadas. - Gestionar las oportunidades comerciales que te facilitemos. - Atender de forma presencial y remota las necesidades de tus clientes. - Gestionar y fidelizar a tus clientes particulares y empresas. - -¿qué requisitos mínimos debes cumplir? - Estudios mínimos: Bachillerato - Experiencia de al menos 2 años en puestos comerciales o gestión de cuentas. - Imprescindible residencia en la provincia del puesto vacante. -¿Qué requisitos te darán un plus? - Titulación universitaria. - Experiencia en el sector seguros o en banca. - Espíritu emprendedor y habituado a trabajar por objetivos. - Habilidades de negociación y alta capacidad de comunicación. - Perfil digital. - ¿qué te ofrecemos? - Un plan de carrera estable y a largo plazo con el apoyo de un tutor personal que te ayudará a alcanzar tus objetivos en cada etapa. - Contrato mercantil con un paquete retributivo compuesto por fijo mensual + bonus + comisiones por ventas y renovaciones. - Flexibilidad horaria para facilitarte la conciliación. - Posibilidad de acudir a la oficina o teletrabajar según tus preferencias. - Contactos de clientes potenciales que complementen tu actividad de captación. - Herramientas digitales para potenciar tu presencia online, así como la atención personal y remota de tus clientes. - Formación a nuestro cargo para que obtengas el Certificado Grupo 2, exigido por la Dirección General de Seguros y Fondos de Pensiones para ejercer la profesión. - Un completo programa de formación continua con la posibilidad de obtener más certificaciones oficiales. Jornada: Jornada Indiferente Tipo de contrato: Autónomo / Freelance
Desde Eurofirms estamos buscando incorporar para importante compañía de servicios financieros y de suministros, gestores/as de recobros de deuda bancaria en sus oficinas ubicadas en Barcelona. Las personas seleccionadas realizarán las siguientes funciones: - Emisión y recepción de llamadas para la gestión de deudas. Gestión y negociación de deudas vivas y deudas fallidas. Gestión de carteras y automarcador. - Emisión mediante automarcador y recepción de llamadas para la gestión de deudas. - Gestión de deudas vivas y deudas fallidas. Gestión de carteras. - Negociación de palancas y de acuerdos de pago según instrucciones del cliente. - Cumplimiento de objetivos marcados para cada cliente Requisitos: - Experiencia en sector recobro empresas del sector y especialidad banca. - Buscamos personas con habilidad para la comunicación oral y escrita, habilidad para negociar y cerrar compromisos de pago y con buena atención telefónica. - Disponibilidad inmediata para incorporación.
¿Eres una persona orientada a resultados? ¿Te gustaría trabajar en equipo y crecer profesionalmente? Si quieres trazar una vida laboral exitosa y con un horario que te permita disfrutar de más tiempo libre, ¡estás en el lugar correcto! En FINANZATE estamos buscando gente con un perfil activo y buenas dotes comunicativas. ¿Eres tú? ¡No dudes en inscribirte a nuestra oferta! No requerimos formación ni experiencia previa, nosotros te acompañaremos y formaremos hasta que seas el mejor profesional del sector. ¿Qué te ofrecemos? - NUEVO HORARIO : 2 viernes libres al mes - Contrato laboral - Sueldo fijo (1400) + altas comisiones - Plan de carrera - Formación continuada - Ambiente joven y dinámico - Jornada completa ¿Cuáles serán tus funciones principales? - Tramitación de préstamos hipotecarios. - Análisis de riesgo. - Proceso escritura ante notario. - Negociación con entidades bancarias. - Visitas a oficinas inmobiliarias.
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have an affinity for technology and the online payment industry? Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Service for Online Payments: - Handling first line inbound administrative support requests by phone & email (B2B) - Assist new customers with their account activation, transaction status queries and financial requests - Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly - Emphasis on maintaining a strong customer relationship Skills, qualifications and interest you need to succeed in this role: - Danish native, English fluent - Committed and dedicated - Having an interest in technology and analytics - Positive attitude toward changes - Team player with strong listening skills - Service-minded person with the ability to handle conflicts in a constructive manner - Being a strong communicator - No previous experience needed - Having a valid Spanish work permit or citizenship that allows you to work in an EU country What's in it for you? - Type of contract: Indefinido - Working hours: 39h/week, Mon-Fr 8:00 - 20:00, Saturday 10:00-14:00 - Salary: 1500€ + performance bonus of potentially 200€ per month - Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) - Equipment provided - Hybrid system after training - Spanish lessons - Meal allowances are possible -Constant training - International environment - Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Feel free to check our other opportunities in Customer Service in Spain or send us your CV to be considered for other projects or future opportunities.
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have an affinity for technology and the online payment industry? Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Specialist for Online Payments: Handling first line inbound administrative support requests by phone & email (B2B) Assist new customers with their account activation, transaction status queries and financial requests Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly Emphasis on maintaining a strong customer relationship Skills, qualifications and interest you need to succeed in this role: Norwegian native, English fluent Committed and dedicated Having an interest in technology and analytics Positive attitude toward changes Team player with strong listening skills Service-minded person with the ability to handle conflicts in a constructive manner Being a strong communicator No previous experience needed Having a valid Spanish work permit or a citizenship that allows you to work in an EU country What's in it for you? Type of contract: Indefinido Working hours: 39h/week, Mon-Fr 8:30 - 18:00 Salary: 1600€ + performance bonus of potentially 200€ per month Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) Equipment provided Hybrid system after a few months in the company Spanish lessons Meal allowances are possible Constant training International environment Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have an affinity for technology and the online payment industry? Become this organization's new Client Service specialist in Barcelona, a vibrant city with different cultures, excellent food and beautiful beaches! Your responsibilities and impact working as Client Service for Online Payments: Handling first line inbound administrative support requests by phone & email (B2B) Assist new customers with their account activation, transaction status queries and financial requests Provide additional product information and ensure continuity of the merchant business by responding quickly and correctly Emphasis on maintaining a strong customer relationship Skills, qualifications and interest you need to succeed in this role: Soeaking a native leve of Swedish and a fluent kevel of English Committed and dedicated Having an interest in technology and analytics Positive attitude toward changes Team player with strong listening skills Service-minded person with the ability to handle conflicts in a constructive manner Being a strong communicator No previous experience needed Having a valid Spanish work permit or citizenship that allows you to work in an EU country What's in it for you? Type of contract: Indefinido 39h per week: shifts can be from Monday to Friday 08:00-20:00, and Saturdays 10:00-14:00 Salary: 1500€ + performance bonus of potentially 200€ per month Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months) Equipment provided Hybrid system after training Spanish lessons Meal allowances are possible Constant training International environment Support from the company regarding NIE and SSN Your Future Company: This Belgian Business Process Outsourcing company is well-known for providing a quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees they are looking for new members to join their multilingual team based in Barcelona What should you expect from living in Barcelona? The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Feel free to check our other opportunities in Customer Service in Barcelona or send us your CV to be considered for other projects or future opportunities.
¿Te gustaría formar parte del equipo de cocina de una de las principales cadenas hoteleras a nivel mundial? ¿Tienes experiencia como segundo chef y te interesaría progresar en un sector tan apasionante como es la Hostelería? En el hotel Hilton Barcelona buscamos un/a segundo/a de chef para contratación de interinidad para formar parte del equipo de Kitchen. El hotel Hilton Barcelona es un hotel 4* superior, ubicado en el distrito comercial y financiero de la ciudad. Nuestras suites y pisos ejecutivos permiten a nuestros huéspedes disfrutar de nuestro salón ejecutivo, donde ofrecemos check-in y check-out privados, desayuno, refrigerios y bebidas de cortesía durante todo el día. Todos nuestros servicios dedicados se brindarán con la cortesía y los estándares de Hilton. ¿Qué buscamos? Como Segundo chef, serás responsable de dirigir todos los aspectos de la cocina para que los huéspedes disfruten de una excelente experiencia. También deberá ocuparse del suministro de alimentos, asistir con las consultas de los huéspedes y controlar los costes. Durante su día a día se mantendrá relación con: - Stewarding: Colaboración en situaciones que lo requieran; coordinación de tareas. - F&B: Coordinación de tiempos; comunicación acerca de feedback de clientes. - Compras/Mercancías: Colaboración en la recepción y control de mercancías y en la elaboración de pedidos. Funciones principales: - Dirigir y supervisar la cocina. - Supervisión del equipo de cocina. - Garantizar la calidad de los productos y el stock suficiente. - Alcance de los objetivos financieros. - Asegurar la satisfacción de los clientes. ¿Qué ofrecemos? - Incorporación inmediata. Jornada completa. Disponibilidad inmediata. - Empleo presencial. - Horario rotativo. Disponibilidad fines de semana. - Contrato de interinidad. - 14 pagas. - Acceso al portal de descuentos para empleados en él podrás encontrar una gran variedad de atractivas ofertas en marcas de reconocido prestigio de cualquier ámbito como tecnología, viajes, moda, hogar y mucho más. - Descuentos en reservas de Hilton a nivel mundial. - Descuentos en la marca Occitane. - Plan de Formación y acceso a los cursos de formación a cargo de la empresa a través de nuestra plataforma Hilton University. ¿Qué buscamos? - Experiencia previa en cocina de hoteles. - Grado medio en cocina - Experiencia mínima de 3 años en funciones similares. - Experiencia mínima de 2 años en gestión de equipos. - Perfil que tenga aptitudes de liderazgo y comunicación, dotes organizativos, y con capacidades de trabajar bajo presión. - Si buscas una oportunidad dentro del mundo hotelero y quieres formar parte de una cadena prestigiosa como es Hilton, no lo dudes más, apúntate a la oferta, ¡queremos conocerte! Sus datos personales y curriculares podrán formar parte de nuestras bases de datos para participar en nuestros procesos de selección presentes y futuros y se conservarán durante un año máximo. Sus datos personales podrán ser comunicados a terceros que nos ayudan a la gestión de candidaturas, tales como proveedores de plataforma, servicios de alojamiento, así como en nuestro software y aplicaciones que pueden contener datos sobre usted. - Grado medio en cocina (Deseable grado superior, cursos especializados, y título de manipulación de alimentos y alérgenos). - Experiencia previa de 3 años en instalaciones similares (Deseable experiencia internacional). - Experiencia previa de 1 año en gestión de equipos. - Dominio en paquete office. Enjoy the convenient location in the heart of Barcelona’s financial district at the Hilton Barcelona hotel. Travel to the hotel by car from Barcelona International Airport in just 15 minutes and from Sants Train Station in five. Walk for just five minutes to reach the Maria Cristina underground station or take a bus from in front of the hotel. Both options provide easy access to explore the many attractions of Barcelona and the city center. Settle in to a contemporary guest room with city views and amenities for work and relaxation including WiFi, a work desk and 32-inch plasma TV. Choose the Executive Room with a separate working area and exclusive access to the Executive Lounge with complimentary continental breakfast and refreshments, or select a fantastic suite for your comfortable accommodations. Stay connected with WiFi access in all public areas or visit the business center for an array of supportive and useful professional services including printing, faxing, photocopying and express mail. Host events and meetings in Barcelona, taking advantage of the 17 meeting rooms, professional expertise of the events team, and A/V equipment available for hire. Wind down after a busy day with a workout in the 24-hour fully equipped fitness center, or gather with friends and colleagues for a cocktail and tapas at The Vibe Bar and Terrace. Savour Mediterranean cuisine paired with the perfect glass of wine in Mosaic Restaurant. In the summer months enjoy the sunshine on one of two
Job Number 24073406 Job Category Food and Beverage & Culinary Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business • Understands financial opportunities by surveying restaurant demand. • Partners with key individuals in the local community to assess opportunities. • Identifies and analyzes competitors. • Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. • Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities • Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. • Supports on-site/off-site public relations opportunities to promote the restaurant. • Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. • Serves as the primary point of contact for restaurant events. • Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations • Supervises and manages employees. • Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Conducts daily "taste panels" to educate, drive sales and create sales goals. • Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. • Monitors compliance with all applicable laws and regulations. • Monitors adherence to liquor control policies and procedures. • Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. • Monitors alcohol beverage service for compliance with local laws. • Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. • Assists servers and hosts on the floor during meal periods and high demand times. • Advocates sound financial/business decision making. • Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants.. • Addresses guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Verifies corrective action is taken to continuously improve service results. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities • Actively participates in the hiring process to identify the right talent to support the outlet's concept. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Facilitates the fair and equal treatment of employees. • Strives to improve employee retention. • Monitors employee attendance of on-going training to understand guest expectations. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Encourages recognition of employees across areas of responsibility. • Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team. • Establishes guidelines so employees understand expectations and the work. • Utilizes interpersonal and communication skills to lead, influence, and encourage others. • Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish own work. • Monitors and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives. • Provides work-related training, supervising, follow-up and hands-on management. Additional Responsibilities • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Funciones ¿Quieres trabajar en las oficinas centrales de una cadena hotelera en expansión? ¿Te gustaría promover la interacción entre hoteles y canales de venta? Ven a ser parte de nuestro gran equipo de trabajo en la posición de Online Distribution para nuestras oficinas centrales en Barcelona. Tus principales retos, serán: • Implementación de la estrategia de la compañía establecida para el segmento, en coordinación con otros segmentos/departamentos para cumplimentación de Target global • Análisis y seguimiento de resultados mediante informes que apunten al crecimiento y optimización de ventas. • Negociación • Análisis del mercado y toma de decisiones frente a las necesidades de los hoteles. • Gestión de tecnología (extranets, channel manager, PMS, BI, etc) • Investigación de mercado identificando nuevas oportunidades de negocios dentro del ámbito B2B-B2C principalmente internacional. • Gestión y reporting de las disparidades Requisitos ¿Qué necesitas para aplicar? • Perfil analítico y negociador. • Experiencia de al menos 2-3 años en el ámbito de la distribución online B2B-B2C. • Orientación a la optimización de la venta adaptándose a las necesidades del momento. • Conocimiento en programas de CRS, Channel Manager (preferiblemente Siteminder), PMS, extranets canales de distribución,etc. • Inglés fluido hablado y escrito (valorable el conocimiento en otros idiomas). • Persona resolutiva y proactiva. • Capacidad de trabajo en equipo y alta orientación al cliente. Se ofrece ¿Qué ofrecemos? • Contrato indefinido a jornada completa (40hs). • Salario acorde a la posición y responsabilidades (remuneración fija + %variable acorde con un plan de Dirección por Objetivos). • Posibilidad de aplicar retribución flexible (póliza de salud, ticket guardería, transporte, restaurante). • Horario de entrada y salida flexible. • Teletrabajo 1 día/semana. • Horario intensivo los viernes y vísperas de algunos festivos nacionales (9hs a 15hs). • Un gran proyecto y desarrollo profesional junto a un equipo de trabajo dinámico y profesional. Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced Housekeeping Manager to join the pre-opening team at SLS Barcelona . Under the guidance of the Director of Rooms, the Housekeeping Manager is responsible for strategizing, developing, and directing the overall operation of the housekeeping department. Additionally, ensuring that the highest degree of quality is maintained at all times. Job Description What you'll do... Ensure all departmental service standards and sequences of service are being upheld. Work collaboratively with all housekeeping partners on a day-to-day basis. Maintain a close relationship with the Front Office and Engineering Team. Ensure guest satisfaction - address guest issues as they arise and provide prompt correspondence if necessary. Keep control of daily financial reports, updating profit and loss for each month end. Control departmental operating expenses and labor costs, improving departmental revenues when possible. Monitor all labor and payroll costs. Keep controls of purchasing system(s). Observe, teach and develop team members. Responsible for all union communication (if applicable). Ensured all grounds are maintained to SLS standard of service and design. Train and develop team to meet standards. Manage Capital Expenditure projects directed to housekeeping areas. Create new initiatives to improve efficiency of guest standards and operational improvements. Establish relationships with other companies in the hospitality industry. Qualifications What we're looking for... Minimum of five (5) years of housekeeping experience, preferably in an upscale or lifestyle brand hotel. Previous experience with pre-opening of a hotel is a big plus. Someone who understands, celebrates and embraces the SLS brand values. Proven team leader with a high level of energy and motivation, a natural at managing and inspiring others in a way that gets the best out of them. Ability to work independently and to partner with others to promote an environment of teamwork. Ability to multitask, work in a fast-paced environment, meet deadlines and have a high-level attention to detail. You combine analytical and methodical thinking with high attention to detail and a solution-focused approach. Excellent verbal and written communication skills. Fluent in Spanish and English. You make people feel good - your team, guests, and colleagues alike. You make a positive impact. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
Job Number 24068046 Job Category Rooms & Guest Services Operations Location Hotel Arts Barcelona, Marina 19-21, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities, services, room features, and local areas of interest and activities. Respond to guest requests for special arrangements or services (e.g., spa services, transportation, religious services, babysitting, financial services, business center services, interpretation services, reservations, dry cleaning, entertainment/sporting events, shopping) by making arrangements or identifying appropriate providers. Contact appropriate individual or department as necessary to resolve guest requests. Collaborate with management to develop and carry-out ideas and procedures and set goals to continuously improve department performance. Assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Steal away to one of the premier hotels in Barcelona and discover a place on shores of the Mediterranean Sea, overlooking miles of beaches and the grand vista of Port Olimpic, where your every care will melt away. Renowned for its 24-hour personalized service, stunning 43rd-story spa and innovative dining, this hotel is a distinctive retreat in a one-of-a-kind city. The Hotel Arts in Barcelona dazzles guests with its striking, contemporary architecture and commanding location. A proud member of The Ritz-Carlton family, this award-winning hotel features: • 483 sea or city view rooms including 56 executive suites, one Arts suite, one Mediterranean Suite, 26 duplex Apartments, one Royal Suite and one Presidential Suite • Terraced gardens and outdoor swimming pool • Five restaurants offering a range of Mediterranean cuisine • A spectacular collection of Spanish contemporary art • Over 1,000 square meters of function space for meetings and special events
Are you a number enthusiast with an interest in the financial insurance world? Are you structured and organized and have a passion for the world of administration? Become our client's new back-office specialist in Barcelona! Your responsibilities and impact as an Administration Support for Financial Insurance will be:Interacting as a problem-solver and supporting customer-facing colleagues by handling complex issues relating to contracts etc. Ensuring a swift and fast resolution for problems Liaising with partners and providing direction for issue resolution in order to achieve customer satisfaction Being in contact with customers directly and understanding their needs Skills, qualifications, and interests you need to succeed in this role:A native level of German and a good level of English OR Spanish Having previous experience/background in administrative/ back-office work Working coordinated, organized, and autonomously Being energetic, innovative, and working proactively at a fast pace Excitement about intercultural communication and the expatriate lifestyle Living in or willing to relocate to Barcelona for an international career and life experience Having a valid Spanish work permit (required). What’s in it for you?Contract: permanent contract with2 months of probation Working hours: 40/weeks, Mon-Fri 9 AM - 6 PM Salary: 22.000 gross/year Hybrid working system 28 days/year holiday Stable and international work environment Fast-growing company. What should you expect from living in Barcelona?The unique experience of an international and diverse culture A beautiful beach city surrounded by both coastal towns and mountains Delightful gastronomic experiences of Spanish, Catalan, and World cuisines Quite a dynamic and active urban life where it is difficult to get bored Sunny days, Mediterranean weather, and a relaxed lifestyle An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.
Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona? Then become the new back-office specialist in Barcelona for our client! Your responsibilities and impact as Claim Agent: - supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc. - ensuring a fast and quick resolution for problems - working together with partners and providing direction for issue resolution in order to achieve customer satisfaction - being in direct contact with customers to understand and act on behalf of their needs Skills, qualifications and interests you need to succeed in this role: - A native level of German and a good level of either English or Spanish -good to have previous experience/background in administrative or back-office work - Working coordinated, organized and autonomously - Being energetic, innovative and working proactively at a fast pace - Excitement about intercultural communication and the expatriate lifestyle - Living in or willing to relocate to Barcelona for an international career and life experience - Having a valid Spanish work permit (required). What’s in it for you? - Contract: permanent contract with2 months of probation - Working hours: 40/weeks, Mon-Fri 9AM – 6 PM - Salary: 22.000 gross/year - 28 days/year holiday - working in a stable and international work environment - working in a fast growing company What should you expect from living in Barcelona? - The unique experience of an international and diverse culture - A beautiful beach city surrounded by both coastal towns and mountains - Delightful gastronomic experiences of Spanish, Catalan and World cuisines - Quite a dynamic and active urban life where it is difficult to get bored - Sunny days, Mediterranean weather and a relaxed lifestyle - An attractive startup and innovation hub with exciting opportunities Is this project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.