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🆕The Medical Director leads Europ Assistance’s medical and operational functions, overseeing 24/7 global emergency medical support. They provide clinical leadership, manage multidisciplinary teams, review complex medical cases, and ensure high-quality care for domestic and international travelers. The role includes team management, strategic collaboration with global CMOs, industry relationship building, and oversight of external providers. As part of the Global Medical Team, the MD helps define worldwide medical standards, promotes inter‑regional cooperation, and supports the development of strong regional and global medical networks. 📌Key responsibilities Medical Case Management • Deliver advanced clinical support to the medical assistance team being on call and hold final authority over complex medical evacuations or repatriations., • Carry out case management activities in line with EA Travel Assistance protocols and in close collaboration with the Medical Platform Manager—including MEDCARE, Clinical Guidelines, Crisis Management, and any subsequent updates., • Mitigate medical risks related to logistical recommendations and ensure optimal patient transport arrangements., • Organize and facilitate regular meetings with local medical and operational teams to guarantee effective action, particularly regarding complex cases., • Oversee the medical escort team, guaranteeing compliance with EA Travel Assistance protocols and maintaining quality standards., • Lead local post-mortem reviews of critical cases as part of ongoing quality improvement initiatives., • Attend required meetings with the local management team as per organizational needs., • Contribute to medical audit programs as necessary., • Participate in client meetings and address escalated client inquiries to ensure a high level of satisfaction., • Offer medical expertise to strengthen Europ Assistance’s standing by assisting the Client Services and Sales Back-Office teams in preparing communications related to processes and organizational issues within the medical sector., • Liaise with clients' Operational and Medical teams on case-specific issues., • Prepare expert medical reports to assist in the assessment and defense of legal claims arising from disputes., • Oversee a team of physicians and registered nurses in their roles as medical coordinators and members of the transport team., • Management duties include, but are not limited to, recruitment, training, business continuity, and ensuring adherence to established processes and best practices., • Locally lead the implementation, development, and integration of the EA medical assistance culture, serving as a role model and consistently exemplifying the EA We Care culture and competencies in daily medical assistance operations., • Assist in training case managers or other EA collaborators in medical topics to boost operational efficiency and ensure clear communication with end customers. ✔️ Your profile • Degree in medicine and related qualifications /MD, with a minimum of 5 years’ of medical practice and medical assistance experience, with an active Spanish license., • Demonstrated success in establishing and driving service excellence., • Ability to think strategically forward in a 1-3 year time span and be proactive., • Ability to analyze metrics, identify opportunities, and translate metrics into actionable plans., • Demonstrated ability to build strong relationships at all levels of the organization., • Demonstrated ability to effectively lead people, get results through others and provide coaching/constructive feedback., • Ability to engage and transfer knowledge to all parties in a manner that supports adult learning principles, a collegiate exchange of ideas and treats all participants with mutual respect, • An intuitive thinker – able to adapt and tailor communications to appropriate audiences., • Proven effective written communication skills, • Stress Tolerance: ability to cope with stress under pressure, manage stress positively, to use means to reduce stress at work, • Language required: Spanish and English fluent, any other language will be highly appreciated. 🏆What we offer • Starting date: ASAP., • Work in an international environment. Office based in Madrid., • The position would be at 80% full‑time so that the remaining 20% can be dedicated to work in hospitals., • Permanent contract., • Competitive salary based on your experience., • Ticket restaurant., • Hybrid model., • Access to Training Platform., • Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CAR

🆕 We are looking for a Internal Communication & Training Technician in our Madrid office! 📌Your main missions will be • Develop and execute internal communication plans aligned with company strategy., • Create content and campaigns for internal channels (intranet, newsletters, events, etc.)., • Support and coordinate initiatives related to Diversity, Equity and Inclusion (DEI);, • Collaborate closely with teams in Italy, Spain, and Portugal to ensure regional consistency and impact., • Measure and analyze the effectiveness of internal communication actions., • Manage communication projects both independently and collaboratively., • Design, planning, and execution of the Annual Training Plan., • Management of grants and training credits through FUNDAE., • Monitoring and control of the training budget., • Coordination with external providers and e-learning platforms., • Evaluation of the effectiveness of training initiatives., • Preparation of reports and KPIs for the department. ✔️ Your profile • Degree in Communication, Public Relations, Journalism, or a related field., • Minimum of 2 years of experience in internal or corporate communication roles. Besides, a minimum of 2 years of experience as a Training Specialist performing similar responsibilities., • Excellent writing and storytelling skills., • Fluent in English (advanced level)., • Strong project management and planning skills., • Proficiency in office tools and LMS Platforms, • Ability to work autonomously and as part of a multicultural team. 🏆What we provide • Immediate incorporation into an international working environment., • Full time, split shift (Monday - Thursday) and intensive shift (Friday). Flexibility in start time., • Permanent contract., • Hybrid work model (initially there will be a 100% on-site period for training and adaptation to the position)., • Competitive salary + Meal Vouchers., • Discount Club for you and your family members. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

🆕To support the acceleration of AI & Digital Transformation across the Mediterranean Region, Europ Assistance is looking for an AI Technology Product Specialist. Reporting to the Regional AI Manager and working closely with Group AI teams and local business and IT stakeholders in Italy, Spain and Portugal, you will contribute to the design, development and rollout of AI-driven solutions. This role is ideal for a hands-on, technically curious professional who wants to grow in applied AI, automation and GenAI within a complex, international environment. 📌 Key Responsabilities AI Solution Development & Support • Contribute to the development and configuration of AI solutions, including chatbots, copilots, automation workflows and data-driven use cases., • Support prototyping and testing activities, helping transform business ideas into working proofs of concept., • Work with regional business teams to understand processes and operational needs., • Support Group AI roles in requirements analysis, documentation and solution design., • Monitor solution performance and KPIs, contributing to continuous improvement and optimization., • Support troubleshooting and minor enhancements after go-live., • Stay up to date on GenAI, LLMs and automation technologies., • Participate in internal AI communities, pilots and experimentation initiatives., • Gradually grow autonomy and responsibility on assigned use cases. ✔️Who you are: • Hands-on and curious: You enjoy learning by doing and experimenting with new technologies., • Collaborative: You work well in cross-functional and multicultural teams., • Structured and reliable: You pay attention to quality, documentation and follow-through., • International mindset: Comfortable working in English in a regional context. ✔️Your professional toolkit: Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science or related fields. Experience: • 1–3 years of experience in software development, data, automation or AI-related roles., • Working knowledge with LLMs and GenAI concepts (e.g. GPT-based solutions)., • Familiarity of Python and data libraries (e.g. Pandas, NumPy)., • Exposure to Microsoft Power Platform (Power Automate, Copilot Studio) is a plus., • English & Spanish: professional working proficiency (B2 or higher)., • Italian is a plus. Why join us: • Be part of a growing AI & Automation journey in a global insurance & assistance group., • Gain hands-on experience on real, production AI use cases., • Work in a regional, international context, close to business operations., • Grow technically and professionally toward more senior AI or Product roles. 🏆What we offer • Starting date: ASAP., • Work in an international environment. Office based in Madrid., • Full-time. Stable employment contract., • Competitive salary based on your experience., • Ticket restaurant., • Hybrid model., • Access to Training Platform., • Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

🆕 We are looking for an IT Delivery Manager to join our Madrid office! Responsible for leading the end-to-end delivery of technology solutions for assistance operations and support functions in Mediterranean Region. This role oversees project execution, systems enhancements, platform integrations, and the performance of IT services. Working closely with business stakeholders, development teams, and external vendors, the IT Delivery Manager ensures that digital solutions are delivered in coherence with the Region strategy on time, within budget, and aligned with business and regulatory requirements in the insurance sector. 📌 Key Responsabilities • Lead end‑to‑end delivery of IT projects and enhancements., • Coordinate developers, QA, analysts, and external vendors., • Ensure systems and services meet SLAs, compliance, and security standards., • Manage incidents, system performance, and continuous improvements., • Oversee integrations across core insurance platforms (policy, claims, assistance)., • Translate business needs into technical requirements., • Report delivery progress, risks, and timelines to stakeholders., • Support digital transformation and modernization initiatives., • Guarantee coherence and reusage of IT solutions in the Mediterranean Region. ✔️Who you are Education • Bachelor’s degree in computer science, Information Technology, Engineering, or related field., • 5+ years in IT delivery, IT project management, or technical program management., • Strong understanding of system integrations (APIs, middleware, microservices)., • Experience in cloud environments (Main: Azure, nice to have: AWS, or Google Cloud)., • Familiarity with DevOps practices and CI/CD pipelines., • English & Spanish: professional working proficiency (B2 or higher)., • Italian or Portuguese is a plus. 🏆What we offer • Starting date: ASAP., • Work in an international environment. Office based in Madrid., • Full-time. Stable employment contract., • Competitive salary based on your experience., • Ticket restaurant., • Hybrid model., • Access to Training Platform., • Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

🆕To support the acceleration of AI & Digital Transformation across the Mediterranean Region, Europ Assistance is looking for an AI Technology Product Specialist. Reporting to the Regional AI Manager and working closely with Group AI teams and local business and IT stakeholders in Italy, Spain and Portugal, you will contribute to the design, development and rollout of AI-driven solutions. This role is ideal for a hands-on, technically curious professional who wants to grow in applied AI, automation and GenAI within a complex, international environment. 📌 Key Responsabilities AI Solution Development & Support • Contribute to the development and configuration of AI solutions, including chatbots, copilots, automation workflows and data-driven use cases., • Support prototyping and testing activities, helping transform business ideas into working proofs of concept., • Work with regional business teams to understand processes and operational needs., • Support Group AI roles in requirements analysis, documentation and solution design., • Monitor solution performance and KPIs, contributing to continuous improvement and optimization., • Support troubleshooting and minor enhancements after go-live., • Stay up to date on GenAI, LLMs and automation technologies., • Participate in internal AI communities, pilots and experimentation initiatives., • Gradually grow autonomy and responsibility on assigned use cases. ✔️Who you are: • Hands-on and curious: You enjoy learning by doing and experimenting with new technologies., • Collaborative: You work well in cross-functional and multicultural teams., • Structured and reliable: You pay attention to quality, documentation and follow-through., • International mindset: Comfortable working in English in a regional context. ✔️Your professional toolkit: Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science or related fields. Experience: • 1–3 years of experience in software development, data, automation or AI-related roles., • Working knowledge with LLMs and GenAI concepts (e.g. GPT-based solutions)., • Familiarity of Python and data libraries (e.g. Pandas, NumPy)., • Exposure to Microsoft Power Platform (Power Automate, Copilot Studio) is a plus., • English & Spanish: professional working proficiency (B2 or higher)., • Italian is a plus. Why join us: • Be part of a growing AI & Automation journey in a global insurance & assistance group., • Gain hands-on experience on real, production AI use cases., • Work in a regional, international context, close to business operations., • Grow technically and professionally toward more senior AI or Product roles. 🏆What we offer • Starting date: ASAP., • Work in an international environment. Office based in Madrid., • Full-time. Stable employment contract., • Competitive salary based on your experience., • Ticket restaurant., • Hybrid model., • Access to Training Platform., • Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

🆕 We are looking for a Internal Communication & Training Technician in our Madrid office! 📌Your main missions will be • Develop and execute internal communication plans aligned with company strategy., • Create content and campaigns for internal channels (intranet, newsletters, events, etc.)., • Support and coordinate initiatives related to Diversity, Equity and Inclusion (DEI);, • Collaborate closely with teams in Italy, Spain, and Portugal to ensure regional consistency and impact., • Measure and analyze the effectiveness of internal communication actions., • Manage communication projects both independently and collaboratively., • Design, planning, and execution of the Annual Training Plan., • Management of grants and training credits through FUNDAE., • Monitoring and control of the training budget., • Coordination with external providers and e-learning platforms., • Evaluation of the effectiveness of training initiatives., • Preparation of reports and KPIs for the department. ✔️ Your profile • Degree in Communication, Public Relations, Journalism, or a related field., • Minimum of 2 years of experience in internal or corporate communication roles. Besides, a minimum of 2 years of experience as a Training Specialist performing similar responsibilities., • Excellent writing and storytelling skills., • Fluent in English (advanced level)., • Strong project management and planning skills., • Proficiency in office tools and LMS Platforms, • Ability to work autonomously and as part of a multicultural team. 🏆What we provide • Immediate incorporation into an international working environment., • Full time, split shift (Monday - Thursday) and intensive shift (Friday). Flexibility in start time., • Permanent contract., • Hybrid work model (initially there will be a 100% on-site period for training and adaptation to the position)., • Competitive salary + Meal Vouchers., • Discount Club for you and your family members. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

🆕The Medical Director leads Europ Assistance’s medical and operational functions, overseeing 24/7 global emergency medical support. They provide clinical leadership, manage multidisciplinary teams, review complex medical cases, and ensure high-quality care for domestic and international travelers. The role includes team management, strategic collaboration with global CMOs, industry relationship building, and oversight of external providers. As part of the Global Medical Team, the MD helps define worldwide medical standards, promotes inter‑regional cooperation, and supports the development of strong regional and global medical networks. 📌Key responsibilities Medical Case Management • Deliver advanced clinical support to the medical assistance team being on call and hold final authority over complex medical evacuations or repatriations., • Carry out case management activities in line with EA Travel Assistance protocols and in close collaboration with the Medical Platform Manager—including MEDCARE, Clinical Guidelines, Crisis Management, and any subsequent updates., • Mitigate medical risks related to logistical recommendations and ensure optimal patient transport arrangements., • Organize and facilitate regular meetings with local medical and operational teams to guarantee effective action, particularly regarding complex cases., • Oversee the medical escort team, guaranteeing compliance with EA Travel Assistance protocols and maintaining quality standards., • Lead local post-mortem reviews of critical cases as part of ongoing quality improvement initiatives., • Attend required meetings with the local management team as per organizational needs., • Contribute to medical audit programs as necessary., • Participate in client meetings and address escalated client inquiries to ensure a high level of satisfaction., • Offer medical expertise to strengthen Europ Assistance’s standing by assisting the Client Services and Sales Back-Office teams in preparing communications related to processes and organizational issues within the medical sector., • Liaise with clients' Operational and Medical teams on case-specific issues., • Prepare expert medical reports to assist in the assessment and defense of legal claims arising from disputes., • Oversee a team of physicians and registered nurses in their roles as medical coordinators and members of the transport team., • Management duties include, but are not limited to, recruitment, training, business continuity, and ensuring adherence to established processes and best practices., • Locally lead the implementation, development, and integration of the EA medical assistance culture, serving as a role model and consistently exemplifying the EA We Care culture and competencies in daily medical assistance operations., • Assist in training case managers or other EA collaborators in medical topics to boost operational efficiency and ensure clear communication with end customers. ✔️ Your profile • Degree in medicine and related qualifications /MD, with a minimum of 5 years’ of medical practice and medical assistance experience, with an active Spanish license., • Demonstrated success in establishing and driving service excellence., • Ability to think strategically forward in a 1-3 year time span and be proactive., • Ability to analyze metrics, identify opportunities, and translate metrics into actionable plans., • Demonstrated ability to build strong relationships at all levels of the organization., • Demonstrated ability to effectively lead people, get results through others and provide coaching/constructive feedback., • Ability to engage and transfer knowledge to all parties in a manner that supports adult learning principles, a collegiate exchange of ideas and treats all participants with mutual respect, • An intuitive thinker – able to adapt and tailor communications to appropriate audiences., • Proven effective written communication skills, • Stress Tolerance: ability to cope with stress under pressure, manage stress positively, to use means to reduce stress at work, • Language required: Spanish and English fluent, any other language will be highly appreciated. 🏆What we offer • Starting date: ASAP., • Work in an international environment. Office based in Madrid., • The position would be at 80% full‑time so that the remaining 20% can be dedicated to work in hospitals., • Permanent contract., • Competitive salary based on your experience., • Ticket restaurant., • Hybrid model., • Access to Training Platform., • Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CAR

🆕 We are looking for a Internal Communication & Training Technician in our Madrid office! 📌Your main missions will be • Develop and execute internal communication plans aligned with company strategy., • Create content and campaigns for internal channels (intranet, newsletters, events, etc.)., • Support and coordinate initiatives related to Diversity, Equity and Inclusion (DEI);, • Collaborate closely with teams in Italy, Spain, and Portugal to ensure regional consistency and impact., • Measure and analyze the effectiveness of internal communication actions., • Manage communication projects both independently and collaboratively., • Design, planning, and execution of the Annual Training Plan., • Management of grants and training credits through FUNDAE., • Monitoring and control of the training budget., • Coordination with external providers and e-learning platforms., • Evaluation of the effectiveness of training initiatives., • Preparation of reports and KPIs for the department. ✔️ Your profile • Degree in Communication, Public Relations, Journalism, or a related field., • Minimum of 2 years of experience in internal or corporate communication roles. Besides, a minimum of 2 years of experience as a Training Specialist performing similar responsibilities., • Excellent writing and storytelling skills., • Fluent in English (advanced level)., • Strong project management and planning skills., • Proficiency in office tools and LMS Platforms, • Ability to work autonomously and as part of a multicultural team. 🏆What we provide • Immediate incorporation into an international working environment., • Full time, split shift (Monday - Thursday) and intensive shift (Friday). Flexibility in start time., • Permanent contract., • Hybrid work model (initially there will be a 100% on-site period for training and adaptation to the position)., • Competitive salary + Meal Vouchers., • Discount Club for you and your family members. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

🆕To support the acceleration of AI & Digital Transformation across the Mediterranean Region, Europ Assistance is looking for an AI Technology Product Specialist. Reporting to the Regional AI Manager and working closely with Group AI teams and local business and IT stakeholders in Italy, Spain and Portugal, you will contribute to the design, development and rollout of AI-driven solutions. This role is ideal for a hands-on, technically curious professional who wants to grow in applied AI, automation and GenAI within a complex, international environment. 📌 Key Responsabilities AI Solution Development & Support • Contribute to the development and configuration of AI solutions, including chatbots, copilots, automation workflows and data-driven use cases., • Support prototyping and testing activities, helping transform business ideas into working proofs of concept., • Work with regional business teams to understand processes and operational needs., • Support Group AI roles in requirements analysis, documentation and solution design., • Monitor solution performance and KPIs, contributing to continuous improvement and optimization., • Support troubleshooting and minor enhancements after go-live., • Stay up to date on GenAI, LLMs and automation technologies., • Participate in internal AI communities, pilots and experimentation initiatives., • Gradually grow autonomy and responsibility on assigned use cases. ✔️Who you are: • Hands-on and curious: You enjoy learning by doing and experimenting with new technologies., • Collaborative: You work well in cross-functional and multicultural teams., • Structured and reliable: You pay attention to quality, documentation and follow-through., • International mindset: Comfortable working in English in a regional context. ✔️Your professional toolkit: Education: Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science or related fields. Experience: • 1–3 years of experience in software development, data, automation or AI-related roles., • Working knowledge with LLMs and GenAI concepts (e.g. GPT-based solutions)., • Familiarity of Python and data libraries (e.g. Pandas, NumPy)., • Exposure to Microsoft Power Platform (Power Automate, Copilot Studio) is a plus., • English & Spanish: professional working proficiency (B2 or higher)., • Italian is a plus. Why join us: • Be part of a growing AI & Automation journey in a global insurance & assistance group., • Gain hands-on experience on real, production AI use cases., • Work in a regional, international context, close to business operations., • Grow technically and professionally toward more senior AI or Product roles. 🏆What we offer • Starting date: ASAP., • Work in an international environment. Office based in Madrid., • Full-time. Stable employment contract., • Competitive salary based on your experience., • Ticket restaurant., • Hybrid model., • Access to Training Platform., • Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

🆕 We are looking for an IT Delivery Manager to join our Madrid office! Responsible for leading the end-to-end delivery of technology solutions for assistance operations and support functions in Mediterranean Region. This role oversees project execution, systems enhancements, platform integrations, and the performance of IT services. Working closely with business stakeholders, development teams, and external vendors, the IT Delivery Manager ensures that digital solutions are delivered in coherence with the Region strategy on time, within budget, and aligned with business and regulatory requirements in the insurance sector. 📌 Key Responsabilities • Lead end‑to‑end delivery of IT projects and enhancements., • Coordinate developers, QA, analysts, and external vendors., • Ensure systems and services meet SLAs, compliance, and security standards., • Manage incidents, system performance, and continuous improvements., • Oversee integrations across core insurance platforms (policy, claims, assistance)., • Translate business needs into technical requirements., • Report delivery progress, risks, and timelines to stakeholders., • Support digital transformation and modernization initiatives., • Guarantee coherence and reusage of IT solutions in the Mediterranean Region. ✔️Who you are Education • Bachelor’s degree in computer science, Information Technology, Engineering, or related field., • 5+ years in IT delivery, IT project management, or technical program management., • Strong understanding of system integrations (APIs, middleware, microservices)., • Experience in cloud environments (Main: Azure, nice to have: AWS, or Google Cloud)., • Familiarity with DevOps practices and CI/CD pipelines., • English & Spanish: professional working proficiency (B2 or higher)., • Italian or Portuguese is a plus. 🏆What we offer • Starting date: ASAP., • Work in an international environment. Office based in Madrid., • Full-time. Stable employment contract., • Competitive salary based on your experience., • Ticket restaurant., • Hybrid model., • Access to Training Platform., • Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

🆕 We are looking for an IT Delivery Manager to join our Madrid office! Responsible for leading the end-to-end delivery of technology solutions for assistance operations and support functions in Mediterranean Region. This role oversees project execution, systems enhancements, platform integrations, and the performance of IT services. Working closely with business stakeholders, development teams, and external vendors, the IT Delivery Manager ensures that digital solutions are delivered in coherence with the Region strategy on time, within budget, and aligned with business and regulatory requirements in the insurance sector. 📌 Key Responsabilities • Lead end‑to‑end delivery of IT projects and enhancements., • Coordinate developers, QA, analysts, and external vendors., • Ensure systems and services meet SLAs, compliance, and security standards., • Manage incidents, system performance, and continuous improvements., • Oversee integrations across core insurance platforms (policy, claims, assistance)., • Translate business needs into technical requirements., • Report delivery progress, risks, and timelines to stakeholders., • Support digital transformation and modernization initiatives., • Guarantee coherence and reusage of IT solutions in the Mediterranean Region. ✔️Who you are Education • Bachelor’s degree in computer science, Information Technology, Engineering, or related field., • 5+ years in IT delivery, IT project management, or technical program management., • Strong understanding of system integrations (APIs, middleware, microservices)., • Experience in cloud environments (Main: Azure, nice to have: AWS, or Google Cloud)., • Familiarity with DevOps practices and CI/CD pipelines., • English & Spanish: professional working proficiency (B2 or higher)., • Italian or Portuguese is a plus. 🏆What we offer • Starting date: ASAP., • Work in an international environment. Office based in Madrid., • Full-time. Stable employment contract., • Competitive salary based on your experience., • Ticket restaurant., • Hybrid model., • Access to Training Platform., • Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

🆕The Medical Director leads Europ Assistance’s medical and operational functions, overseeing 24/7 global emergency medical support. They provide clinical leadership, manage multidisciplinary teams, review complex medical cases, and ensure high-quality care for domestic and international travelers. The role includes team management, strategic collaboration with global CMOs, industry relationship building, and oversight of external providers. As part of the Global Medical Team, the MD helps define worldwide medical standards, promotes inter‑regional cooperation, and supports the development of strong regional and global medical networks. 📌Key responsibilities Medical Case Management • Deliver advanced clinical support to the medical assistance team being on call and hold final authority over complex medical evacuations or repatriations., • Carry out case management activities in line with EA Travel Assistance protocols and in close collaboration with the Medical Platform Manager—including MEDCARE, Clinical Guidelines, Crisis Management, and any subsequent updates., • Mitigate medical risks related to logistical recommendations and ensure optimal patient transport arrangements., • Organize and facilitate regular meetings with local medical and operational teams to guarantee effective action, particularly regarding complex cases., • Oversee the medical escort team, guaranteeing compliance with EA Travel Assistance protocols and maintaining quality standards., • Lead local post-mortem reviews of critical cases as part of ongoing quality improvement initiatives., • Attend required meetings with the local management team as per organizational needs., • Contribute to medical audit programs as necessary., • Participate in client meetings and address escalated client inquiries to ensure a high level of satisfaction., • Offer medical expertise to strengthen Europ Assistance’s standing by assisting the Client Services and Sales Back-Office teams in preparing communications related to processes and organizational issues within the medical sector., • Liaise with clients' Operational and Medical teams on case-specific issues., • Prepare expert medical reports to assist in the assessment and defense of legal claims arising from disputes., • Oversee a team of physicians and registered nurses in their roles as medical coordinators and members of the transport team., • Management duties include, but are not limited to, recruitment, training, business continuity, and ensuring adherence to established processes and best practices., • Locally lead the implementation, development, and integration of the EA medical assistance culture, serving as a role model and consistently exemplifying the EA We Care culture and competencies in daily medical assistance operations., • Assist in training case managers or other EA collaborators in medical topics to boost operational efficiency and ensure clear communication with end customers. ✔️ Your profile • Degree in medicine and related qualifications /MD, with a minimum of 5 years’ of medical practice and medical assistance experience, with an active Spanish license., • Demonstrated success in establishing and driving service excellence., • Ability to think strategically forward in a 1-3 year time span and be proactive., • Ability to analyze metrics, identify opportunities, and translate metrics into actionable plans., • Demonstrated ability to build strong relationships at all levels of the organization., • Demonstrated ability to effectively lead people, get results through others and provide coaching/constructive feedback., • Ability to engage and transfer knowledge to all parties in a manner that supports adult learning principles, a collegiate exchange of ideas and treats all participants with mutual respect, • An intuitive thinker – able to adapt and tailor communications to appropriate audiences., • Proven effective written communication skills, • Stress Tolerance: ability to cope with stress under pressure, manage stress positively, to use means to reduce stress at work, • Language required: Spanish and English fluent, any other language will be highly appreciated. 🏆What we offer • Starting date: ASAP., • Work in an international environment. Office based in Madrid., • The position would be at 80% full‑time so that the remaining 20% can be dedicated to work in hospitals., • Permanent contract., • Competitive salary based on your experience., • Ticket restaurant., • Hybrid model., • Access to Training Platform., • Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CAR

We are looking for an IT Delivery Manager to join our Madrid office! Responsible for leading the end-to-end delivery of technology solutions for assistance operations and support functions in Mediterranean Region. This role oversees project execution, systems enhancements, platform integrations, and the performance of IT services. Working closely with business stakeholders, development teams, and external vendors, the IT Delivery Manager ensures that digital solutions are delivered in coherence with the Region strategy on time, within budget, and aligned with business and regulatory requirements in the insurance sector. Key Responsabilities Lead end‐to‐end delivery of IT projects and enhancements. Coordinate developers, QA, analysts, and external vendors. Ensure systems and services meet SLAs, compliance, and security standards. Manage incidents, system performance, and continuous improvements. Oversee integrations across core insurance platforms (policy, claims, assistance). Translate business needs into technical requirements. Report delivery progress, risks, and timelines to stakeholders. Support digital transformation and modernization initiatives. Guarantee coherence and reusage of IT solutions in the Mediterranean Region. Who you are Education Bachelor's degree in computer science, Information Technology, Engineering, or related field. Nice to have: Master's degree or technical certifications. Experience 3+ years in IT delivery, IT project management, or technical program management. Nice to have: Strong experience in the assistance, or support functions, or financial services ecosystem. Hands-on experience with enterprise systems. Knowledge Strong understanding of system integrations (APIs, middleware, microservices). Experience in cloud environments (Main: Azure, nice to have: AWS, or Google Cloud). Familiarity with Dev Ops practices and CI/CD pipelines. Knowledge of data privacy, cybersecurity, and regulatory frameworks for insurance. Languages English & Spanish: professional working proficiency (B2 or higher). Italian or Portuguese is a plus. What we offer Starting date: ASAP. Work in an international environment. Office based in Madrid. Full-time. Stable employment contract. Competitive salary based on your experience. Ticket restaurant. Hybrid model. Access to Training Platform. Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

To support the acceleration of AI & Digital Transformation across the Mediterranean Region, Europ Assistance is looking for an AI Technology Product Specialist. Reporting to the Regional AI Manager and working closely with Group AI teams and local business and IT stakeholders in Italy, Spain and Portugal, you will contribute to the design, development and rollout of AI-driven solutions. This role is ideal for a hands-on, technically curious professional who wants to grow in applied AI, automation and Gen AI within a complex, international environment. Key Responsabilities AI Solution Development & Support Contribute to the development and configuration of AI solutions, including chatbots, copilots, automation workflows and data-driven use cases. Support prototyping and testing activities, helping transform business ideas into working proofs of concept. Assist in the industrialization and deployment of AI solutions on the Group AI Platform. Collaboration with Business & IT Work with regional business teams to understand processes and operational needs. Support Group AI roles in requirements analysis, documentation and solution design. Collaborate with IT, Security and Infrastructure teams to ensure solutions are secure, compliant and production-ready. AI Operations & Continuous Improvement Monitor solution performance and KPIs, contributing to continuous improvement and optimization. Support troubleshooting and minor enhancements after go-live. Contribute to knowledge sharing, documentation and best practices across the Mediterranean Region. Learning & Innovation Stay up to date on Gen AI, LLMs and automation technologies. Participate in internal AI communities, pilots and experimentation initiatives. Gradually grow autonomy and responsibility on assigned use cases. Who you are: Hands-on and curious: You enjoy learning by doing and experimenting with new technologies. Collaborative: You work well in cross-functional and multicultural teams. Structured and reliable: You pay attention to quality, documentation and follow-through. International mindset: Comfortable working in English in a regional context. Your professional toolkit: Education: Bachelor's or Master's degree in Computer Science, Engineering, Data Science or related fields. Experience: 1–3 years of experience in software development, data, automation or AI-related roles. Initial exposure to AI, machine learning or Gen AI projects is a strong plus. Technical skills: Working knowledge with LLMs and Gen AI concepts (e.g. GPT-based solutions). Familiarity of Python and data libraries (e.g. Pandas, Num Py). Basic experience with cloud environments (Azure and/or AWS). Low-code & tools: Exposure to Microsoft Power Platform (Power Automate, Copilot Studio) is a plus. Interest in dashboards and KPI tracking (e.g. Power BI). Languages: English & Spanish: professional working proficiency (B2 or higher). Italian is a plus. Why join us: Be part of a growing AI & Automation journey in a global insurance & assistance group. Gain hands-on experience on real, production AI use cases. Work in a regional, international context, close to business operations. Grow technically and professionally toward more senior AI or Product roles. What we offer Starting date: ASAP. Work in an international environment. Office based in Madrid. Full-time. Stable employment contract. Competitive salary based on your experience. Ticket restaurant. Hybrid model. Access to Training Platform. Employee and family discounts club. Europ Assistance es una empresa consolidada, parte del Grupo Generali, dedicada a cuidar de las personas desde 1963. Ofrecemos asistencia en más de 200 países a través de una amplia red de empresas proveedoras y centros de asistencia. Nuestra misión es acompañar a personas y empresas del estrés a la tranquilidad, en cualquier momento y lugar. La visión de nuestros/as 12.000 empleados/as es ser la empresa de cuidados más fiable del mundo. En España operamos desde 1977, siendo pioneros en asistencia en viaje. Hoy, ofrecemos soluciones en una amplia gama de servicios: seguros de viaje y asistencia médica, asistencia en carretera y movilidad, hogar y estilo de vida, salud, cuidado de personas mayores y servicios personalizados. Como empresa y compañía empleadora responsable, aplicamos el principio de igualdad de oportunidades en todos nuestros procesos de selección, valorando únicamente las competencias personales y profesionales. Fomentamos la diversidad, el desarrollo profesional, el bienestar personal y un entorno de trabajo inclusivo y accesible. You live, we CARE

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Mantell Associates is partnered with a global biopharmaceutical organisation based in León, specialising in the development, manufacturing, and commercialisation of biosimilars, alongside offering integrated CDMO services worldwide.Following significant recent investment, the business is experienci

Actualmente, y en búsqueda de ampliar su red de negocio interna, precisa la incorporación de un/a.Formar parte de una compañía con amplio desarrollo en mercado en su sector de actividad y con oportunidades de crecimiento en proyecto.Coche de empresa, gastos, herramientas de trabajo,….Buscamos

Te gustaría trabajar con la última tecnología dentro del sector automoción?.Bertrandt AG España es una empresa multinacional alemana innovadora que aporta soluciones de ingeniería en el sector automoción siendo más de 500 empleados con el objetivo de seguir creciendo.El trabajo en equipo es

Director/a de Residencia de Mayores.León para importante empresa del sector sociosanitario.Es necesaria experiencia en gestión de residencias sociosanitarias, capacidad de interlocución con administración pública, liderazgo de equipos amplios y habilidades para la relación con familiares y res

Te gustaría trabajar con la última tecnología dentro del sector automoción?.Bertrandt AG España es una empresa multinacional alemana innovadora que aporta soluciones de ingeniería en el sector automoción siendo más de 500 empleados con el objetivo de seguir creciendo.El trabajo en equipo es

Position: QC Analyst Temporary.INSUD PHARMA operates across the entire pharmaceutical value chain, providing specialized knowledge and experience in scientific research, development, manufacturing, sales, and marketing of a wide range of active pharmaceutical ingredients (API), finished dosage forms

Eres especialista en salud laboral y te interesa el área de gestión?.Empresa de sector servicios con proyección internacional busca un especialista en Gestión de Absentismo.Se precisa profesional especializado en salud laboral, encargado de.Su objetivo principal es minimizar el impacto de estas

Quieres formar parte de nuestro equipo? Ya son más de 40 años cuidando de nuestros clientes en España.Pertenecemos al grupo NN, uno de los grupos financieros más solventes y activos del mercado internacional.Ofrecemos productos y servicios de protección, pensiones, ahorro e inversión propios y

GESTOR/A TÉCNICO/A DE MANTENIMIENTO.Beneficios y descuentos para empleados.Jornada completa partida en invierno (lunes a jueves): 6,5 h.Viernes: jornada continua de 7h.Verano (3 MESES): jornada continua de 7h.Puesto de largo recorrido dentro de la empresa.Desarrollo profesional y técnico progresiv