Hospitality jobs in Madrid - Page 2Create job alerts

Ubicación: Madrid / disponibilidad para viajes en península y baleares Área: Hospitality Real Estate Reporta a: Asset Management Director Sobre la compañía :Nuestro cliente es una compañía líder en el sector hospitality y leisure, con un portfolio de activos hoteleros y de ocio en plena fase de crecimiento, reposicionamiento e inversión. La organización gestiona de forma directa una cartera de activos distribuidos entre la península y las islas, impulsando proyectos de reforma, reposicionamiento y mejora de sus establecimientos con el objetivo de maximizar su valor a largo plazo. Para reforzar su equipo de Asset Management, buscamos incorporar un/a Project / Construction Manager, una posición con alta exposición interna y participación directa en la ejecución de proyectos estratégicos para la compañía . Misió n:Dar soporte al área de Asset Management en la gestión técnica, económica y administrativa de los activos y proyectos de inversión de la compañía, actuando como representante de la propiedad y velando por el cumplimiento de los objetivos de calidad, plazo, coste y alcance definidos para cada proyect o. Principales responsabilidad es:Seguimiento de obras, proyectos y activos hoteler • os:Apoyar en el seguimiento diario o semanal de obras de reforma, reposicionamiento y adecuación de activos hoteler, • os.Revisar el grado de avance de obra frente a cronograma, hitos y presupuesto aproba, • do.Identificar desviaciones de plazo, coste o alcance y elevarlas al Asset Manager con propuestas de mitigaci, • ón.Participar en reuniones de obra, redactar minutas, hacer seguimiento de acuerdos y controlar cierre de pendient, • es.Apoyar la revisión de certificaciones, órdenes de cambio, adicionales, contradictorios y claims de contratist, • as.Mantener actualizado el control documental del proyecto: contratos, licencias, actas, cronogramas, certificaciones, informes y plan, • os.Dar soporte en la validación de entregables técnicos y en la preparación de recepciones, punch lists y cierre de ob ra.Control económico y reporti • ng:Actualizar cuadros de control de capex, presupuesto comprometido, ejecutado, pendiente y desviacion, • es.Preparar reporting periódico para propiedad/inversión sobre estado del proyecto, riesgos, hitos y decisiones requerid, • as.Apoyar el análisis económico de inversiones, comparativas de ofertas, ahorros potenciales y repercusión de cambios en el business pl, • an.Revisar la coherencia entre avance físico y avance económico de las obr, • as.Dar soporte en la preparación de aprobaciones internas y materiales para comité o conse jo.Licencias, permisos y gestión administrati • va:Hacer seguimiento del estado de licencias, permisos, legalizaciones y trámites administrativos necesarios para la ejecución y apertu, • ra.Coordinar con técnicos, abogados, consultores y administraciones el avance documental y la subsanación de requerimient, • os.Llevar control de hitos críticos vinculados a urbanismo, patrimonio, actividad, medioambiente, incendios y apertu, • ra.Detectar riesgos regulatorios o documentales que puedan afectar al calendario de obra o puesta en operaci ón.Coordinación con operador hotele • ro:Dar soporte en la interlocución con el operador en asuntos de diseño, estándar de marca, necesidades operativas, FF&E y OS&, • ;E.Ayudar a asegurar que las decisiones de proyecto sean compatibles con la operativa futura del hotel y con los objetivos de rentabilidad de la propied, • ad.Hacer seguimiento de pendientes del operador que impacten obra, preapertura o presupues to.Apoyo general a asset manageme • nt:Colaborar en el seguimiento de KPIs del activo durante la fase de desarrollo o reposicionamien, • to.Apoyar la elaboración y actualización del business plan de los activ, • os.Preparar análisis puntuales sobre riesgos, cronogramas, presupuesto, contratos o incidencias relevant, • es.Contribuir a la mejora de procesos internos de control, archivo, reporting y gobernanza de proyect os. Formac • ión:Grado en Arquitectura Técnica, Ingeniería de Edificación, Arquitectura, Ingeniería Industrial, Ingeniería Civil o simi, • lar.Valorable formación complementaria en Project Management, Real Estate, Asset Management o control de cos tes. Conocimientos técn • icos:Conocimiento de gestión de obras: planificación, certificaciones, mediciones, cambios de alcance, control de costes y cierre de obra. Aproximadamente 2 años de experie, • ncia.Conocimiento básico o intermedio de licencias y tramitaciones urbanísticas / de activ, • idad.Capacidad para interpretar proyectos, planos, presupuestos, cronogramas y documentación téc, • nica.Familiaridad con contratos de obra, project management, dirección facultativa y suminis, • tros.Valorable conocimiento de FF&E / OS&E en proyectos hotel, • eros.Valorable conocimiento de normativa hotelera, incendios, accesibilidad y puesta en marcha de act ivos.Qué ofrece el proy • ecto:Participación activa en proyectos de inversión y transformación de activos de gran releva, • ncia.Posición con alta visibilidad y exposición directa a la Direc, • ción.Entorno dinámico, exigente y con gran capacidad de aprendi, • zaje.Proyecto estable dentro de una compañía en plena fase de crecimi, • ento.Paquete retributivo competitivo compuesto por salario fijo y vari, • able.Ubicación en Madrid con viajes frecuentes a los activos de la compañía (Balea res). Da el siguiente paso en tu carrera participando en proyectos de inversión, reforma y reposicionamiento de activos hoteleros, con exposición directa a la propiedad y a la toma de decis iones.

We’re starting to build our freelance hospitality delivery network for Formula 1 Madrid 2026. As preparations continue for one of the biggest new events in the sports & hospitality industry, we’re looking to connect with freelance professionals interested in supporting the hospitality operation and guest experience delivery during September 2026. We are particularly interested in profiles with experience in: • Hospitality & catering operations, • VIP guest experience, • Customer service, • Venue management, • Hospitality operations & logistics, • Technical venue delivery / architects / overlay execution This is not a permanent role posting. We’re building a network of trusted freelance professionals to support different areas of the hospitality delivery during the event period. We’re looking for proactive, hands-on people who are comfortable working in fast-paced live event environments and who enjoy being part of large-scale international projects. If interested, feel free to apply or get in touch.

ABOUT THE COMPANY Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world . Job Sco • peHandle check in procedure and follow admission instructi, • onGreet, receive and bid farewell guests at Entrance and Recepti, • onAssist guests with their internet access requirements, baggage arrangement, shower and nap room booki, • ngCarry out regular checks of all areas of the Loung, • e.Assist to promote various services and facilities of our airport lounges to customers, deal with guest requests and complaints promptly and effective, • lyTake care of lost and found items and the related documentati, • onHandle confidential information, including guest records, with a high degree of integri, • tyResponsible for answering the telephone line and taking appropriate immediate acti, • onMaintain accurate records including cash flows and receip, • tsTo cooperate and work in a team for development, implementation, maintenance and improvement of the quality management syst, • emTo undertake other jobs assigned by supervisor from time to tim e. Qualificati • ons Relevant experiences in hotel or catering is an advan • tageOutgoing, presentable with good interpersonal and communication sk, • illsGood command of spoken and written English and Spa, • nishAble to work independently and under pres, • sureShift duties are requ, • iredWork location: Madrid Air port

HESCO is an international engineering company specialized in comprehensive structural engineering and project execution. Our services also include Construction Management, Architecture, Interior Design, Civil Engineering, Infrastructure, and Electromechanical Design. We are headquartered in Spain, with offices in Jeddah, Riyadh, Makkah, Syria, Turkey, Egypt, Lebanon, and the United Kingdom. We are currently looking for a Senior Project Architect (Design Management Specialist) to join our team in Madrid. This is an exciting opportunity to contribute to prestigious international residential, hospitality, and office developments, leading design coordination and ensuring successful project delivery from concept through construction Key Responsibilities Design Leadership & Project Delivery • Lead and oversee all phases of architectural design and construction documentation for high-end projects, • Ensure design intent is maintained throughout the project lifecycle, from concept design through construction and final completion, • .Review and coordinate design packages to ensure quality, consistency, and compliance with project requirements Design Management & Interface Coordination • Act as the primary custodian of the Interface Control Document (ICD) and Interface Register., • Lead the coordination, tracking, and resolution of design interfaces across Architecture, Structure, MEP disciplines, and third-party consultants., • Proactively identify and resolve technical design conflicts, constructability issues, and coordination challenges Project Planning & Stakeholder Coordination • Support the establishment and monitoring of project schedules to mitigate design clashes, authority approval delays, and construction risks, • Coordinate closely with multidisciplinary engineering teams, clients, contractors, and external stakeholders throughout project execution., • Ensure timely delivery of project milestones and design deliverables Team Leadership • Supervise, mentor, and support junior architectural staff, • Promote best practices in design management, BIM coordination, and project delivery, • Contribute to the continuous improvement of internal design and coordination processes Requirements • Bachelor's Degree in Architecture (Professional Degree)., • Master's Degree, professional licensure, or equivalent qualifications are considered an advantage., • Minimum of 10 years of professional architectural experience, primarily focused on residential, hospitality, and office developments, • Strong experience delivering luxury or high-end projects, • Comprehensive knowledge of construction methodologies, detailing, building materials, and applicable building regulations, • Advanced proficiency in Autodesk Revit and BIM workflows, • Experience working within Common Data Environments (CDE), including Autodesk Construction Cloud (ACC) and Oracle Aconex, • Strong design coordination, problem-solving, and stakeholder management skills, • Professional level of English, both written and spoken What We Offer • Competitive salary package based on experience., • Opportunity to work on prestigious international projects across the Middle East and other global markets, • Exposure to multidisciplinary teams and complex developments, • A collaborative, international, and growth-oriented working environment, • Career development opportunities within a rapidly expanding organization.

En Hays estamos colaborando con una compañía especializada en instalaciones para grandes proyectos internacionales que busca incorporar un/a Jefe/a de Obra de Instalaciones Electromecánico para proyectos hoteleros en el Caribe. La posición implica expatriación a destinos como Barbados, Jamaica, Saint Martin o Saint Kitts & Nevis, participando en proyectos de gran envergadura del sector hospitality. Funciones principales • Gestión integral de obras de instalaciones electromecánicas (electricidad, climatización, fontanería, PCI, telecomunicaciones)., • Planificación, ejecución y seguimiento del proyecto en obra., • Coordinación de subcontratas y equipos técnicos., • Control económico: costes, certificaciones y desviaciones., • Supervisión de la calidad y cumplimiento de plazos., • Interlocución con cliente, dirección facultativa y proveedores., • Gestión de compras y materiales. Requisitos • Formación técnica (Ingeniería o similar)., • Experiencia como Jefe/a de Obra de instalaciones., • Muy valorable experiencia en proyectos hoteleros., • Capacidad de gestión de equipos y autonomía en obra., • Disponibilidad para expatriación internacional., • Nivel de inglés valorable. Se ofrece • Proyecto internacional atractivo en el Caribe., • Continuidad en proyectos internacionales., • Paquete de expatriación completo (alojamiento, viajes, dietas)., • Salario competitivo según experiencia.

We’re hiring: Receptionist Temporary position | Start date: As soon as possible Do you love customer service and enjoy being at the heart of a busy, people-focused environment? We are looking for a Receptionist to join our team and help us create an exceptional experience for our students, residents, and guests. As the face of the residence, you will play a key role in the day-to-day running of reception: welcoming residents and visitors, handling queries and complaints, supporting check-ins and check-outs, coordinating with other departments, and helping everything run smoothly behind the scenes. Key Responsibilities: • Be the first point of contact for students, residents, and guests, delivering a friendly, professional, and welcoming experience at all times., • Manage reception operations, including queries, complaints, check-ins, check-outs, room readiness, payments, welcome documentation, and student account charges., • Build strong relationships with residents, resolving issues quickly and effectively to support customer satisfaction, retention, and recommendation., • Coordinate requests with Maintenance and Housekeeping and support the Residence Manager with administration and general office duties., • Monitor guest access, key handling, and general building security, reporting any concerns when necessary., • Manage mail, parcels, and in-house requests such as tenancy extensions, room moves, and tenancy transfers., • Support sales enquiries, lettings, and property viewings, while working closely with Finance, Sales, Housekeeping, and Maintenance., • Ensure company policies, procedures, and values are reflected in every part of the role through excellent customer service. Requirements: • Minimum B2 level in English., • Positive, proactive, and organised team player with great communication skills., • Strong attention to detail and a genuine passion for customer service., • Previous experience in reception, hospitality, or customer service is a plus. Position Details: • Temporary summer role, • Start date: As soon as possible, • 40 hours per week, with rotating shifts Monday to Sunday Interested? We’d love to hear from you!

About us At Homeclub, we’re reshaping the way people live and travel. With over 1,500 fully furnished, design-forward apartments across Spain, and soon expanding to the U.S. and Latin America. We make living well easy, wherever life takes you. Our mission is to offer a lifestyle where flexibility meets comfort, and location never limits your options. From Madrid to the world, we’re building a new standard in urban living. What you'll do We are looking for a Property Specialist to join our team and take ownership of the performance of our premium property portfolio across Spain. This role is focused exclusively on the relationship with property owners, not tenants. You will work to maximize profitability, control performance indicators, and ensure excellent service delivery to our partners. You’ll join a dynamic and international environment where precision, proactivity and financial acumen are highly valued. You'll: • Financial Management: Control and optimize the Profit and Loss (P&L) statement for your property portfolio, ensuring profitability and strict alignment with the budget., • Owner Relations: Act as the primary point of contact for property owners, presenting performance reports and building long-term trust and partnerships., • Team Leadership: Lead, mentor, and motivate the Guest Experience team, fostering a culture of accountability, service excellence, and continuous improvement., • Pricing & Occupancy Strategy: Collaborate closely with the Revenue Manager and Commercial Direction to define business plans, establish revenue management strategies, and optimize occupancy levels to maximize portfolio profitability., • Operational Oversight: Supervise the overall condition and service quality of the properties, ensuring that all rentals are executed seamlessly without pending incidents or quality gaps., • Tenant Relations (High-Impact Cases): Intervene when necessary in communications with tenants regarding urgent or high-impact situations, safeguarding the business relationship and ensuring timely resolutions., • Performance Tracking: Track key metrics (occupancy, revenue, costs, profitability, deviations) and propose concrete action plans to drive results., • Reporting & Compliance: Oversee the accuracy of financial and operational reports, owner documentation, and compliance with established KPIs and SLAs. About you • 2–3 years of experience in property management, asset management or real estate operations., • Strong business and financial acumen: ability to read and manage P&L, analyze ROI and optimize portfolio performance., • Excellent organizational and communication skills., • Ability to handle multiple properties and stakeholders with precision and reliability., • Full professional proficiency in English and Spanish (B2+)., • Experience working in hospitality, real estate, or premium asset management is a strong plus., • A proactive mindset, with a service-oriented attitude and attention to detail. Why Homeclub • Be part of a company with global ambition and local heart., • Work in a multicultural team with over 18 nationalities., • Enjoy a flexible, collaborative, and innovation-driven work culture., • Take ownership of your growth in a role that offers both creative freedom and strategic influence. --------------------------------------------------------------- We’re committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be an equal opportunity workplace.

ABOUT THE COMPANY Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: • We will respect and value your background and perspectives, • We will work together with integrity, • We will share our incredible pride for job, company and industry What we ask of you: • Bring passion to all that you do, • Listen, move fast and think innovatively, • Speak up, have ideas and share them, • Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. “Together, we'll make travel better.” JOB SCOPE Assist in all aspects of kitchen operation, including food costs control. Ensure quality food product and meeting the highest standard of guests dining experience. Perform daily kitchen operations, assist with food preparation, ensure food quality and freshness, monitor ordering, delivery and stocks control. Assist in staff scheduling. JOB RESPONSIBILITIES • Implement the instructions given by the supervisor., • Assist food preparation, cooking and general duties in kitchen., • Ensure kitchen area and working table clean, tidy and hygiene., • Ensure food quality, portion size, good hands in A La Carte and presentation to meet standards., • Ensure ingredients quality when delivery / ordering., • Able to handle emergency issues of kitchen side and answer enquiries., • Maintain smooth operations in the kitchen., • Assist supervisor for preparing the weekly shift schedule and roster., • To put into effect team’s cooperation and work towards development, implementation, maintenance and improvement of the quality management system., • Take initiative to identify areas for improvement and participate in continual improvement activities., • Undertake other jobs assigned by superiors from time to time. JOB REQUIREMENTS • Minimum 5 years relevant working experience, preferably in hotel or catering industry, • Accountability and able to work independently, • Excellent customer service, interpersonal and communication skills, • Have the relevant vocational training council certificate with be given priority, • Having the health supervisor or manager of health treatment certificate is preferred, • Able to communicate fluently in both Spanish and English, • General computer knowledge and operation, • Shift duty is required, • Work location: Airport

About us: At Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind. Our goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America. We envision a world full of possibilities, where location is flexible and housing doesn’t limit your options. Help us turn this vision into a reality. We are looking for talented individuals to join us on our exciting journey to redefine the rental market—from Madrid to the world. About the Role The Guest Experience Intern is responsible for the overall guest experience. You will proactively and personally manage each stay ensuring an exceptional experience at every touchpoint. This role is key to delivering Homeclub’s hospitality standard: premium, attentive, and solution-oriented. What you´ll do • Personalized Guest Relations: Serve as the main point of contact for an assigned guest portfolio, managing communication and service delivery throughout their entire stay., • Issue Resolution: Log, diagnose, escalate (to Operations when necessary), and resolve all guest requests or incidents, keeping them informed at every stage until full resolution., • Internal Coordination: Collaborate with the Operations, Maintenance, Cleaning, Warehouse, and Quality teams to ensure rapid, high-quality responses to on-site issues., • Product Knowledge: Maintain detailed knowledge of our properties to provide accurate information and resolve minor issues directly. Ensure property details are kept up to date in the PMS, GEM, and other systems as required., • Service Efficiency: Respond promptly and professionally to calls, emails, and online chats, ensuring compliance with established SLAs. About you: • English level: C1/C2., • Previous experience in customer service is a plus, especially in roles involving issue resolution to ensure customer satisfaction, including handling both inbound and outbound calls., • Availability to work Monday to Friday (40h/week). -------------------------------------------------------------------------------------------------- At Homeclub, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

We’re hiring: Receptionist Temporary position | Start date: As soon as possible Do you love customer service and enjoy being at the heart of a busy, people-focused environment? We are looking for a Receptionist to join our team and help us create an exceptional experience for our students, residents, and guests. As the face of the residence, you will play a key role in the day-to-day running of reception: welcoming residents and visitors, handling queries and complaints, supporting check-ins and check-outs, coordinating with other departments, and helping everything run smoothly behind the scenes. Key Responsibilities: • Be the first point of contact for students, residents, and guests, delivering a friendly, professional, and welcoming experience at all times., • Manage reception operations, including queries, complaints, check-ins, check-outs, room readiness, payments, welcome documentation, and student account charges., • Build strong relationships with residents, resolving issues quickly and effectively to support customer satisfaction, retention, and recommendation., • Coordinate requests with Maintenance and Housekeeping and support the Residence Manager with administration and general office duties., • Monitor guest access, key handling, and general building security, reporting any concerns when necessary., • Manage mail, parcels, and in-house requests such as tenancy extensions, room moves, and tenancy transfers., • Support sales enquiries, lettings, and property viewings, while working closely with Finance, Sales, Housekeeping, and Maintenance., • Ensure company policies, procedures, and values are reflected in every part of the role through excellent customer service. Requirements: • Minimum B2 level in English., • Positive, proactive, and organised team player with great communication skills., • Strong attention to detail and a genuine passion for customer service., • Previous experience in reception, hospitality, or customer service is a plus. Position Details: • Temporary summer role, • Start date: As soon as possible, • 40 hours per week, with rotating shifts Monday to Sunday Interested? We’d love to hear from you!

Empresa hotelera internacional busca incorporar para sus oficinas centrales en Madrid un profesional técnico con amplia y acreditada experiencia en el sector de la construcción para liderar la búsqueda de proveedores, homologación de industriales, negociación, procesos de contratación, control económico y presupuestario de las obras a su cargo. Funciones principales • Búsqueda, análisis y homologación de proveedores, contratistas e industriales., • Solicitud y análisis de ofertas económicas., • Elaboración de comparativos técnico-económicos., • Negociación de contratos, precios y condiciones de contratación., • Preparación y seguimiento de contratos de obra., • Control presupuestario y seguimiento de desviaciones., • Elaboración de estimaciones, previsiones y reporting económico., • Colaboración con los equipos de Arquitectura, Construcción, Interiorismo y Project Management., • Identificación de oportunidades de ahorro y propuestas de Value Engineering., • Seguimiento de certificaciones y cierre económico de proyectos. Requisitos • Titulación técnica en Arquitectura, Arquitectura Técnica, Ingeniería de la Edificación, Ingeniería Civil o similar., • Experiencia mínima acreditada de 5 años en funciones de contratación, compras técnicas, costes o control económico de obras., • Conocimiento de procesos constructivos, mediciones y presupuestos., • Experiencia demostrable en negociación con industriales y contratistas., • Capacidad analítica y orientación a resultados., • Valorable experiencia en proyectos hoteleros, hospitality, retail , etc. Conocimientos Técnico • sExcel Avanzad, • oPrest, • oMicrosoft Projec, • tAutocad (Nivel Usuario, • )Valorable inglés profesiona l Competenci • asCapacidad Analíti, • caOrientación a resulta, • doCapacidad de negociaci, • ónOrganización y Planificaic, • ónProactividad y Autonom, • iaCapacidad para trabajar simultáneamente con múltiples proyectos simultáneament, • e.Habilidades de coordinación y comunicaci ón

Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. About the offer The Lounge Manager is responsible for the overall operation, service excellence, and guest experience within the VIP lounges at Madrid-Barajas Airport. This role ensures that all guests receive a premium, seamless, and personalized service aligned with company standards, while complying with AENA regulations and airport policies. The Lounge Manager leads, motivates, and develops the lounge team to deliver exceptional hospitality in a fast-paced, multicultural environment. This role reports directly to the Operations Manager. Responsibilities • Oversee daily lounge operations, ensuring smooth, efficient, and high-quality service delivery at all times, • Manage HSK, F&B and GSO team of the lounge coordinating with department leaders., • Maintain exceptional guest experience standards, proactively addressing guest needs and resolving issues promptly, • Lead, train, and supervise a diverse team, fostering a culture of service excellence and continuous improvement, • Ensure compliance with AENA regulations, health & safety standards, and company policies · Manage staffing levels, scheduling, and performance evaluations, • Monitor and control operational costs, including labor, food & beverage, and supplies, • Coordinate with airport authorities, airlines, and internal departments to ensure seamless operations, • Maintain lounge presentation standards, including cleanliness, ambiance, and product quality, • Analyze guest feedback and performance metrics to implement service improvements, • Handle VIP guests, special requests, and high-profile client interactions with professionalism and discretion, • Prepare and deliver regular operational reports (daily, weekly, and monthly), including performance metrics, incidents, and financial summaries, • Manage and resolve conflicts effectively, including guest complaints, team disputes, and operational issues, ensuring timely and professional outcomes, • Ensure that all items from the general store are obtained through transfers and that the FIFO (First-In, First-Out) system is maintained., • Sole responsibility to place the buffet labels, • Responsible for ensuring that the entire buffet complies with the RFP and for managing AENA audits., • Present the weekly passenger forecast and, together with the chef, place purchase orders to avoid overstocking and over-ordering. Qualifications • Bachelor’s degree or certification in Hospitality Management Resources, Business Administration, or a related field., • Proficiency in MS Office and HR systems., • Ability to work independently under general supervision and manage multiple priorities effectively., • Proven experience in hospitality management, preferably in airports, hotels, or premium service environments, • Strong leadership and team management skills, • Excellent customer service and problem-solving abilities, • Fluency in English and Spanish (additional languages are a plus), • Ability to work in a fast-paced, dynamic, and multicultural environment, • Strong organizational and multitasking skills, • Knowledge of health, safety, and hygiene standards

Location: Cancun, Mexico. Property: SHA Mexico Job Purpose: The General Manager will be responsible for leading SHA Mexico, a flagship property of the internationally acclaimed SHA, delivering world-class luxury hospitality combined with preventive medicine and holistic wellness. The successful candidate will combine strategic vision with a hands-on operational approach, driving exceptional guest experiences, financial performance, and a high-performing, values-driven organizational culture. The role requires a “Think Global, Act Local” mindset, strong business orientation, operational expertise, and the ability to work with a multicultural, high-profile, and international clientele. Main Duties & Responsibilities: • Lead and manage all operational aspects of SHA Mexico, ensuring the highest standards of luxury service, wellness programs, and guest experience., • Drive a visible, hands-on leadership style, ensuring consistency, operational excellence, and strong culture engagement across all departments., • Foster and embed AB Living Group’s core values in the organization: Excellence, Evolution, Honesty, Caring, and Happiness., • Build, develop, and retain a high-performing leadership team capable of delivering operational and strategic results., • Oversee financial performance, including budget execution, revenue management, cost control, and KPIs., • Ensure the property delivers a seamless guest journey for VIP and international clientele, maintaining personalization and memorability., • Serve as the public face of the property, engaging with high-profile guests, stakeholders, and media as needed., • Promote innovation and continuous improvement initiatives, keeping the property at the forefront of luxury wellness hospitality., • Ensure compliance with all legal, safety, health, environmental, and operational standards., • Protect assets, manage capital expenditure planning (CAPEX), and ensure long-term property value. Job Profile: • Bachelor’s degree in Hospitality Management, Hotel Administration, Business Administration, or related fields., • Advanced studies in Wellness Management, Luxury Hospitality, or an MBA considered an advantage., • Minimum 15 years in luxury hospitality, with at least 3–5 years in a General Manager or Director of Operations role., • Experience with international ultra-luxury brands., • Proven expertise across Rooms Division, Food & Beverage, Finance, and Commercial functions. Languages: • Fluent English and Spanish required., • Additional languages considered an asset. Specific Competencies: • Strategic vision and business orientation., • Think Global, Act Local mindset., • Strong operational leadership and hands-on execution., • Ability to combine strategy and daily operations effectively., • Strong focus on guest experience and personalization., • Ability to influence and manage high-profile stakeholders., • Adaptability to multicultural environments. Technological Skills: • Proficiency in property management systems and operational software., • Advanced knowledge of Microsoft Office or Google Workspace., • Experience in data-driven operational decision-making. Skills Chain of Command: • Proactivity, • Analytical skills, • Results-oriented, • Interdepartmental integrator Competencies based on our values: • Excellence | We strive for excellence in everything we do, making it a habit, • Evolution | We are committed to constant improvement and innovation, • Honesty | We prioritise honesty and loyalty in everything we do, • Caring | We genuinely care for our guests, our team, our planet, and our resources, • Happiness | We enjoy the journey,facing challenges with passion and enthusiasm Other Competencies and Skills Required: • Strong business orientation and strategic mindset., • Ability to work in international and multicultural environments., • Excellent interpersonal and communication skills., • Ability to manage multiple priorities simultaneously., • Willingness to travel as needed.

Job Title: Front Desk Officer Job Location: Madrid, Spain Department: Rooms Division Reports to: Front Desk Manager & Operations Manager About Us: In the Philippines, hospitality is a way of life, rooted in warmth, sincerity, and genuine care that makes guests feel at home. This unique Filipino spirit inspires Hotel101 Global, the first Filipino global hotel brand, sharing our culture of connection and comfort worldwide. Listed on Nasdaq under the ticker “HBNB,” we are proud to bring Filipino hospitality to the global stage. Our innovative “condotel” model combines real estate and hospitality, offering consistent quality through our HappyRoom standard, powered by efficient, tech-driven operations. For more information, visit www.hotel101global.com. Job Summary: The Front Desk Officer is responsible for delivering excellent guest service at the Front Desk, including check-in, check-out, and handling guest inquiries. The role ensures smooth operations by accurately processing reservations and financial transactions, maintaining digital kiosks, and supporting lobby operations to enhance guest satisfaction and operational efficiency. • Welcome guests and efficiently handle check-in and check-out procedures., • Verify and process room reservations, cancellations, and modifications accurately., • Handle guest requests, questions, and complaints promptly and professionally., • Accurately process payments, including cash, credit cards, and digital payments., • Assists in luggage storage and retrievals., • Ensure every guest interaction is satisfactory and helpful., • Attend all trainings as prescribed by the management., • Wear clean, well-fitted uniforms with nameplate and observe proper grooming according to the standards set by the management., • Create room reservations on the system as necessary for walk-ins or late-night inquiries., • Maintain the proper functioning of digital kiosks, credit card machines, and scanners., • Encourage guests to use digital platforms such as the kiosks, digital check in, mobile keys and guest requests through the room’s QR codes., • Monitor lobby traffic and coordinate with Housekeeping anything that needs attention., • Record all transactions, guest requests, and communications accurately in the system., • Collect guest feedback during check-out and forward relevant information to the Front Office Supervisor., • Ensure operational checklists are completed and all documentation is updated before shift end., • Respond to guest emails and inquiries within one hour, and manage internal communications as instructed., • Follow Hotel101 Global Standards for service quality, guest interactions, and operational procedures. Qualifications and Experience: Bachelor’s degree in Hospitality, Tourism, or any other related field.

En Ayesa Engineering desarrollamos soluciones para algunos de los retos más complejos en infraestructuras, energía y desarrollo industrial. Participamos en proyectos internacionales que transforman territorios, optimizan recursos y generan impacto real en la sociedad. Nuestro trabajo combina conocimiento técnico, innovación y colaboración para aportar soluciones en un entorno global. Buscamos incorporar un/a Project Manager para formar parte de nuestro equipo de REAL ESTATE, participando en proyectos de carácter nacional e internacional y alta exigencia técnica. Tendrás la oportunidad de contribuir al desarrollo de soluciones que dan respuesta a desafíos reales a escala global, trabajando junto a equipos especializados. FUNCIONES: • Definición de Planes de Gestión de Proyectos incluyendo Presupuesto y Planificación Objetivos e identificación / gestión de riesgos., • Representación de cliente final liderando proyectos ante diseñadores, constructores, administraciones y otros stakeholders del Proyecto., • Gestión de costes, contratación, planificación y otras disciplinas de gestión. QUÉ OFRECEMOS: Formar parte de Ayesa Engineering significa: • Participar en proyectos internacionales de alta complejidad, • Acceder a formación continua y especialización, • Integrarte en equipos multidisciplinares, • Trabajar en un entorno orientado a la excelencia técnica TRABAJAR EN AYESA ENGINEERING Trabajar con nosotros es formar parte de equipos donde la colaboración y el conocimiento compartido son clave para afrontar proyectos complejos. Aquí trabajarás con profesionales especializados, en un entorno donde se valora el rigor técnico, la aportación individual y el trabajo conjunto para alcanzar soluciones de alto nivel. Fomentamos un entorno cercano, donde las personas pueden desarrollar su potencial y asumir nuevos retos de forma progresiva. Si buscas desarrollar tu carrera en proyectos de ingeniería con impacto real, te invitamos a formar parte de Ayesa Engineering. We don’t just imagine the future. We make it happen. REQUERIMIENTOS: • Titulación de arquitectura, ingeniería de la edificación, ingeniería Civil o similar., • Inglés B2 o superior., • Disponibilidad para realizar desplazamientos, • Experiencia en empresa constructora como jefe de obra o similar, en departamentos de desarrollo de negocio en empresas de construcción y/o Project management; gestión de contratos colaborativos ; gestión de proyectos con metodologías Lean Construction, en especial Last Planner ® System., • Experiencia en proyectos hoteleros. Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, Ayesa se ha marcado como objetivo promover la defensa y aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor.

Empresa hotelera internacional busca incorporar para sus oficinas centrales en Madrid un profesional técnico con amplia y acreditada experiencia en el sector de la construcción para la realización de las funciones propias de la dirección y ejecución técnicas de las obras. FUNCIONE • S Realización de las funciones propias de la Dirección y Ejecución técnica de obra • s.Planificar y Supervisar la correcta ejecución de las obras e implantación de equipo, • s.Solicitud y análisis de ofertas, estudios comparativos y propuesta de adjudicaciones, en coordinación directa con el Director del Departament, • o.Planificación y seguimiento de los plazos de ejecución programada, • s.Realización de presupuestos de los proyectos a su cargo y su correcto cumplimient, • o.Implementación de Controles presupuestario y económico de la obr, • a.Control documental y gráfico de las obras a su carg, • o. requisi • tos Titulación técnica en Arquitectura, Arquitectura Técnica, Ingeniería de la Edificación, Ingeniería Civil o simi • lar.Experiencia mínima acreditada de 5 años en funciones de Dirección, ejecución y coordinación de Ob, • ras.Experiencia en contratación, compras, costes y control económico de ob, • ras.Conocimiento de procesos constructivos, mediciones y presupues, • tos.Experiencia demostrable en negociación con industriales y contratis, • tas.Capacidad analítica y orientación a resulta, • dos.Valorable experiencia en proyectos hoteleros, hospitality, retail ,, • etc. EXPERIENCIA Y FORM • ACIÓN MS Office (Word, Excel) Av • anzado, • PrestoMicrosoft P, • rojectAutocad (Nivel Us, • uario)Valorable inglés profe, • sionalNivel de inglés medi, • o (B2)Disponibilidad para viajar (impor, • tante) COMPE • TENCIAS Capacidad A • nalíticaOrientación a r, • esultadoCapacidad de neg, • ociaciónOrganización y Plani, • ficaicónProactividad y A, • utonomiaCapacidad para trabajar simultáneamente con varios proyectos simultán, • eamente.Habilidades de coordinación y comu nicación

En The Charming Concept seguimos creciendo y buscamos incorporar a nuestro equipo un Operario de Mantenimiento para apoyar la gestión de nuestros alojamientos turísticos en Madrid. Buscamos una persona proactiva, resolutiva y con ganas de aprender, que quiera desarrollarse dentro de un proyecto en expansión en el sector hospitality. 🔧 ¿Qué harás en tu día a día? • Realizar pequeñas reparaciones y mantenimiento en alojamientos turísticos., • Trabajos básicos de pintura, electricidad, fontanería y climatización., • Revisión y mantenimiento preventivo de apartamentos y zonas comunes., • Resolución rápida de incidencias para garantizar la mejor experiencia al huésped., • Desplazamientos entre alojamientos para intervenciones puntuales. ✅ Qué buscamos • Experiencia o conocimientos en mantenimiento general (pintura, electricidad, fontanería, clima básico)., • Persona organizada, resolutiva y con iniciativa., • Capacidad para trabajar de forma autónoma., • Carnet para conducir moto (imprescindible para desplazarse entre alojamientos)., • Interés por crecer profesionalmente dentro de la empresa. 🎁 Qué ofrecemos • Salario: 23.000 € brutos anuales, • Seguro privado de salud, • Estabilidad laboral en una empresa en crecimiento., • Buen ambiente de trabajo y posibilidad de desarrollo dentro del sector hospitality. 📩 Cómo aplicar Si te interesa el puesto o conoces a alguien que pueda encajar, envíanos tu CV o escríbenos por LinkedIn.

Sobre Miss Toctoc Miss Toctoc es una empresa boutique especializada en la decoración y gestión integral de apartamentos para estudiantes internacionales y ejecutivos en Madrid. Transformamos pisos en hogares listos para entrar a vivir, combinando funcionalidad, estética y una experiencia cliente muy cuidada. Gestionamos apartamentos de forma integral: comercialización, atención al cliente, operaciones, decoración y experiencia del huésped. Trabajamos con un alto nivel de exigencia, detalle y organización, en un entorno dinámico, internacional y en pleno crecimiento. Actualmente estamos estructurando y digitalizando toda la empresa con herramientas como ClickUp, Zoho y Periskope para poder escalar operaciones y ofrecer una experiencia premium tanto a propietarios como a inquilinos. Buscamos una persona con perfil comercial y mentalidad “closer”, que quiera aprender cómo funciona una empresa real desde dentro y desarrollarse en ventas, atención cliente y operaciones comerciales. Puesto: Becario/a Comercial & Closer Buscamos una persona proactiva, organizada y con facilidad para comunicar, capaz de apoyar a nuestra comercial en la gestión de leads, seguimiento de clientes y cierre de reservas. Una persona con energía comercial, rapidez, autonomía y capacidad de generar confianza con clientes internacionales exigentes y que sepa trabajar en equipo. Responsabilidades principales a) Apoyo comercial y seguimiento de leads • Gestión y seguimiento de leads entrantes., • Contactar potenciales clientes vía WhatsApp, teléfono y email., • Realizar seguimiento comercial y recuperación de leads., • Ayudar en el cierre de reservas y alquileres., • Resolver dudas de clientes de forma rápida y profesional., • Actualizar información de clientes y oportunidades en Zoho CRM. b) Visitas y apoyo operativo comercial • Apoyo en visitas de apartamentos., • Coordinación de disponibilidad con operaciones., • Envío de información comercial y fichas de pisos., • Seguimiento de contratos y documentación. c) Organización y herramientas • Mantener actualizado el CRM y los pipelines comerciales., • Apoyar en la organización de tareas en ClickUp., • Utilizar herramientas digitales para seguimiento y comunicación interna., • Participar en la mejora de procesos comerciales. Herramientas utilizadas • Idealista, • Periskope, • Zoho CRM, • ClickUp, • Google Workspace, • WhatsApp Business Perfil buscado Imprescindible • Convenio de prácticas con universidad o escuela., • Español fluido., • Buen nivel de inglés., • Buena comunicación oral y escrita., • Perfil comercial y orientación cliente., • Persona organizada y reactiva., • Facilidad para hablar con clientes y generar confianza., • Capacidad de adaptación a un entorno rápido y exigente. Muy valorado • Experiencia previa en ventas, atención al cliente, hospitality o inmobiliaria., • Interés por ventas, real estate, hospitality o customer experience., • Francés u otros idiomas., • Conocimiento básico de CRM o herramientas digitales., • Carnet de conducir, • propio vehículo (coche o moto) Competencias clave • Comunicación profesional, • Organización, • Seguimiento comercial, • Resolución de problemas, • Atención al detalle, • Autonomía, • Mentalidad de servicio, • Rapidez de ejecución, • Capacidad de priorización Qué ofrecemos • Formación real y práctica en ventas y operaciones., • Experiencia directa dentro de una empresa en crecimiento., • Entorno dinámico, internacional y muy operativo., • Cercanía con dirección y visión global del negocio., • Posibilidad de evolución futura según desempeño., • Remuneración (a convenir) ¿Estás interesado/a? Manda tu CV con una presentación en el cuerpo de email a pauline@misstoctoc.com

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a cruise line (shipboard), • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

The Junior Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Junior Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Qualifications: • SHIPBOARD Employment type, • 1-2 yrs experience as Front Desk/Receptionist in a 4 or 5 * hotel., • Ability to speak English clearly, distinctly and cordially with guests., • Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German, • Guest Services shipboard experience is an advantage Essential duties and responsibilities: • Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Vice President, Events Location: Madrid, Spain (with international travel) Department: Events Reports to: CEO About World Travel & Tourism Council The World Travel & Tourism Council (WTTC) represents the global private sector of Travel & Tourism. Our Members include the world’s leading travel and tourism companies, destinations, hospitality groups, airlines, cruise operators, technology providers, and industry leaders. WTTC works to raise awareness of the economic and social importance of Travel & Tourism, advocating for sustainable growth, public-private collaboration, and policies that support the sector globally. As the organisation continues its international growth and transformation, we are seeking a highly strategic, operational, and commercially minded Vice President, Events to lead the delivery and evolution of WTTC’s global events portfolio. Role Overview The Vice President, Events will lead the strategic planning, commercial development, operational execution, and continuous improvement of WTTC’s global events programme, including the Global Summit, Regional Summits, Executive Committee meetings, member engagement events, and strategic partner activations. This individual will oversee the end-to-end events function, ensuring world-class execution, strong stakeholder management, financial oversight, sponsorship integration, and alignment with WTTC’s strategic priorities and member value proposition. The role requires a highly collaborative leader with extensive international events experience, exceptional organisational capability, strong people leadership skills, and the ability to operate effectively in fast-paced, high-profile, and politically sensitive environments. Key Responsibilities Strategic Leadership • Develop and implement WTTC’s global events strategy aligned with organisational objectives and member engagement priorities., • Lead the long-term planning and evolution of WTTC flagship events, ensuring innovation, scalability, and commercial sustainability., • Partner closely with senior leadership to align events with advocacy, membership, destinations, communications, and business development initiatives., • Contribute to the organisation’s strategic growth plans through high-impact event experiences and global stakeholder engagement. Event Management & Delivery • Oversee the planning and execution of all WTTC global and regional events from concept to post-event evaluation., • Ensure seamless delivery of high-profile international events involving government representatives, CEOs, ministers, media, sponsors, and global partners., • Lead venue sourcing, supplier negotiations, production management, logistics, delegate experience, security coordination, and operational planning., • Ensure all events are delivered on time, within budget, and to the highest quality standards., • Establish and maintain operational frameworks, processes, timelines, and contingency plans for all events. Commercial & Sponsorship Integration • Work closely with the Business Development & Members and Destination teams to support sponsorship opportunities and partner engagement initiatives., • Collaborate on commercial proposals, sponsorship deliverables, and activation strategies., • Ensure contractual obligations and partner expectations are delivered successfully across all events., • Support revenue generation through scalable event models and strategic partnerships. Stakeholder Management • Build and maintain strong relationships with governments, tourism boards, destination partners, suppliers, sponsors, and WTTC Members., • Act as a senior representative of WTTC during events, industry engagements, and stakeholder meetings globally., • Coordinate cross-functional collaboration internally to ensure alignment and successful delivery., • Manage complex and sensitive stakeholder relationships with professionalism and diplomacy. Team Leadership • Lead, develop, and mentor the Events team, fostering a high-performance, collaborative, and solutions-oriented culture., • Define team structures, responsibilities, objectives, and development plans aligned with organisational growth., • Promote accountability, operational excellence, and continuous improvement within the team., • Support workload prioritisation and resource planning across multiple concurrent projects., • Manage external vendors and outsource parts of the events. Budget & Financial Oversight • Own and manage event budgets, forecasting, supplier negotiations, and cost controls., • Monitor financial performance and identify efficiencies while maintaining premium event standards., • Ensure accurate reporting, invoicing coordination, and financial reconciliation processes. Risk Management & Compliance • Ensure compliance with health & safety, legal, financial, and operational requirements across all events., • Develop risk mitigation and crisis management plans for international events and high-profile gatherings., • Ensure appropriate governance and operational protocols are followed globally. Candidate Profile Experience • Significant senior leadership experience managing large-scale international events, conferences, summits, or hospitality experiences., • Experience working with C-level executives, government officials, sponsors, and international stakeholders., • Proven ability to lead complex global event operations with multiple concurrent priorities., • Strong commercial understanding including sponsorship integration and budget management., • Experience managing and developing international teams in fast-paced environments., • Experience within Travel & Tourism, hospitality, membership organisations, global events, or related sectors is highly desirable. Skills & Competencies • Exceptional organisational and project management skills., • Strong leadership and people management capability., • Excellent communication and stakeholder management skills., • Commercially minded with strong negotiation skills., • Ability to remain calm and solutions-oriented under pressure., • Highly collaborative with strong cross-functional working capability., • Strategic thinker with operational execution excellence., • Strong attention to detail and high standards of delivery. Education • Bachelor’s degree or equivalent professional experience in Events Management, Hospitality, Business, Communications, or a related field., • Additional certifications in event management or project management are advantageous. What We Offer • Opportunity to work at the forefront of the global Travel & Tourism sector., • Exposure to international leaders, governments, and industry decision-makers., • Dynamic and collaborative international environment., • Competitive compensation package., • International travel opportunities., • Opportunity to shape and elevate WTTC’s global events strategy and experience.

The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Qualifications: • SHIPBOARD Employment type., • Ability to speak English clearly, distinctly and cordially with guests., • Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German (Conversational Proficiency)., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

⚡¿Te atreves a liderar la transformación digital para crear un mundo más sostenible? 🌳 En Schneider Electric somos el partner digital líder en sostenibilidad y eficiencia de empresas, comunidades y personas, nuestro objetivo es que todas las personas seamos capaces de aprovechar al máximo nuestra energía y recursos, a través de la integración de procesos, software, el Big Data y tecnologías energéticas de referencia que permiten una gestión integrada de edificios, industrias y ciudades. Estamos presentes en más de 110 países con un equipo diverso y disruptivo de más de 135 mil personas. Si estás en búsqueda de una oportunidad que te permita impulsar tu carrera y retar tu creatividad, ¡queremos conocerte! ¿Te gustaría trabajar en una compañía guiada por un propósito significativo? ¿En una organización inclusiva que te permita ser innovador y dar lo mejor de ti? En Schneider Electric creemos que el acceso a la energía y a la digitalización es un derecho fundamental. Nuestro objetivo es hacer posible un mundo más sostenible impulsando la eficiencia a través de soluciones digitales y de automatización. El negocio de Digital Energy y Home Solutions de Schneider Electric desarrolla soluciones integradas que combinan servicios de edificio con sistemas inteligentes de automatización. Nuestra misión es ser el partner digital para la sostenibilidad y eficiencia en el entorno construido. Buscamos un Comercial especializado en KNX para Madrid, enfocado en el desarrollo de negocio en los principales segmentos de edificios (retail, hospitality, oficinas, sanidad, educación y residencial premium), liderando la adopción de soluciones KNX dentro del ecosistema de Digital Energy y Home Solutions. Serás responsable de desarrollar oportunidades comerciales, impulsar la especificación de soluciones KNX y consolidar relaciones con integradores, ingenierías, prescriptores y clientes finales. Contribuirás a posicionar a Schneider Electric como líder en control de edificios basados en estándares abiertos. Responsabilidades: • Desarrollar y gestionar relaciones a largo plazo con integradores KNX, ingenierías, promotores y clientes finales en Madrid., • Identificar y desarrollar oportunidades en proyectos de edificios dentro de los segmentos target (oficinas, retail, hospitales, hoteles, etc), • Impulsar la especificación de soluciones KNX en fases tempranas del proyecto., • Mapear cuentas clave incluyendo decisores, influenciadores y prescriptores., • Gestionar el pipeline de oportunidades asegurando crecimiento en ventas y márgenes., • Preparar ofertas, propuestas técnicas y presentaciones comerciales adaptadas a cada cliente., • Colaborar con equipos internos (prescripción, marketing, técnico, canal) para maximizar la eficiencia comercial., • Liderar el proceso comercial completo: desde la generación de demanda hasta el cierre del proyecto., • Promover la propuesta de valor de EcoStruxure Building y su integración con KNX., • Contribuir al desarrollo del canal EcoXpert y partners KNX en Iberia., • Analizar tendencias de mercado y detectar nuevas oportunidades en automatización de edificios basados en estándares abiertos. Requisitos del puesto: • Formación técnica (Ingeniería, FP superior o equivalente) en automatización, electricidad o similar., • Experiencia sólida en ventas B2B dentro del sector building automation o KNX., • Conocimiento profundo del estándar KNX (certificación KNX será altamente valorada)., • Experiencia en segmentos de edificios: oficinas, retail, hospitales, hoteles, etc., • Habilidades comerciales: negociación, presentación y cierre de ventas., • Capacidad para influir en prescriptores y trabajar en entornos multiparte (ecosistema de proyecto)., • Excelente capacidad de relación y generación de confianza con clientes., • Conocimiento de soluciones de control (HVAC, iluminación, BMS) y su integración., • Familiaridad con estándares y certificaciones: ISO 50001, LEED, BREEAM, WELL, EPBD, SRI., • Nivel alto de inglés para entornos de negocio., • Alta autonomía, proactividad y orientación a resultados., • Disponibilidad para viajar (~40%). Physical Office: • Posición basada en San Sebastián de los Reyes (Madrid). Benefits of working for Schneider Electric: • Flexibilidad laboral y programas globales de conciliación., • Participación en programas de acciones para empleados., • Formación continua en tecnologías digitales y de automatización., • Exposición a proyectos clave en transformación digital de edificios., • Entorno colaborativo e inclusivo., • Oportunidad de crecimiento dentro de un líder global en Digital Energy. ¿Por qué Schneider Electric? Como empresa orgullosamente orientada a las personas, encontrarás un ambiente dinámico y personal y atractivas oportunidades de desarrollo. Nuestros modelos de trabajo flexibles garantizan el equilibrio entre la vida familiar y laboral, fomentando el crecimiento personal, el rendimiento y la cooperación. Creamos continuamente un entorno inclusivo, respetuoso y cooperativo ya que juntos nos atrevemos a innovar y a hacer realidad nuestras audaces ideas. Las grandes personas hacen de Schneider Electric una gran empresa.

Qualification: • Minimum of 3 years of hospitality experience preferred with expert knowledge of Forbes Travel Guide service., • Proven ability to design, build and implement training programs that meet the specific needs of the shipboard operation., • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, and guest/crew satisfaction evaluation techniques., • Expert in using Microsoft Office 365 suite, • Advanced knowledge of principles and techniques of coaching, mentoring, and performance consulting., • Knowledge of principles and processes for providing personalized services including needs assessment techniques, quality service standards, and guest/crew satisfaction evaluation techniques., • Ability to use multiple communication and interaction methods to collaborate effectively to get results and develop customer champions, • Ability to speak English clearly, distinctly, and present professionally, • Exceptional skills in report writing and record keeping Duties/responsibilities: • Collaborates with L&D/HR partners to develop tailored training based on identified opportunities, • Responsible for influencing the scores of the Forbes Travel Guide ‘Quality Assessments’ and ‘Global Partner Ratings’ conducted fleet-wide., • Identify areas of opportunity based on observations, from previous Forbes Quality Assessment reports and internal evaluations to then provide targeted support to both individual owners and department leaders., • Submit post-visit elevation planning reports to Executive Committee and onboard owners., • Focused on ensuring consistent delivery of the Retreat Program service standards, set-ups, and SOPs to elevate the suite experience., • Consultative holistic approach to ensure cross departmental communication is open & strong, • Owner of the Self-Evaluation 5-star Performance Platform, ensuring that it is being used across the fleet consistently, partnering with leaders across the fleet to utilize the data from internal evaluations to identify areas of opportunity, • Performs other duties as required.

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Restaurant Manager, California, United States Telefèric Barcelona Restaurant Group Telefèric Barcelona is an authentic Spanish restaurant group in the United States, providing a vibrant and immersive dining experience inspired by Spain’s rich culinary and cultural traditions. We are seeking an experienced, highly motivated, and results-driven Restaurant Manager to lead our restaurant operations in the United States. This role is ideal for a hospitality professional with strong leadership skills, a passion for exceptional guest experiences, and proven experience managing high-volume restaurant operations. As Restaurant Manager, you will oversee all front-of-house operations, support business performance, and ensure the highest standards of service, team development, and operational excellence. Key Responsibilities • Lead and manage all daily restaurant operations, ensuring exceptional guest satisfaction and efficient service execution., • Supervise, develop, and motivate the front-of-house management team and hourly staff, fostering a culture of excellence, teamwork, and accountability., • Maintain a welcoming and positive atmosphere for guests, proactively addressing concerns and resolving service issues with professionalism., • Ensure consistent execution of company service standards, operational procedures, and brand values., • Oversee staffing, scheduling, labor management, and team performance to maximize productivity and profitability., • Recruit, train, coach, and develop employees, creating clear growth opportunities within the organization., • Monitor financial performance, including sales, labor costs, food and beverage costs, and overall restaurant profitability., • Manage inventory, purchasing, and vendor relationships to ensure operational efficiency and cost control., • Ensure compliance with all health, safety, sanitation, and company policies, maintaining the highest standards at all times., • Analyze operational results and implement action plans to improve guest satisfaction, employee engagement, and business performance., • Collaborate with senior leadership on restaurant events, promotions, marketing initiatives, and business development opportunities., • Lead by example during service periods, maintaining visibility on the floor and supporting the team in a fast-paced environment. Requirements • Proven experience as a Restaurant Manager or Assistant General Manager in a fast-paced, high-volume restaurant environment., • Strong leadership and people management skills, with the ability to build, develop, and retain high-performing teams., • Exceptional customer service mindset and commitment to creating memorable guest experiences., • Strong business acumen with experience managing restaurant financials, labor, and operational performance., • Excellent communication, organizational, and problem-solving skills., • Ability to work effectively under pressure and adapt to changing business needs., • Experience with restaurant management systems, POS platforms, inventory control, and scheduling software., • Availability to work flexible hours, including evenings, weekends, and holidays., • Previous experience in a Spanish or Mediterranean restaurant is a plus., • English proficiency required; Spanish is highly valued. Restaurant Manager Compensation • From $80,000 to $90,000 annually, based on experience, • Bonus quarterly, • Medical insurance, • Relocation support, • Transfer to the United States, • Visa sponsorship and support Valid Spanish passport required (mandatory for international transfer and visa process) Working at Telefèric Barcelona in the United States is unlike anything else you've experienced before! If you are interested in learning more about this exciting opportunity and starting the selection process, please apply with your updated CV and we will reach out to you very soon. THANK YOU! ¡MUCHAS GRACIAS!

Qualifications: • Minimum 3 yrs of experience as front of house managerial/operational experience in a 4 / 5 * luxury hotel, cruise line or hospitality industry related field preferred., • Ability to travel extensively throughout the fleet and to self-manage workload and productivity levels to ensure maximum output through remote supervision., • Ability to conduct training sessions at all levels including one on ones and large groups., • Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse housekeeping operation by navigating through a changing work environment. • Excellent fluent English (verbal and written). This also includes giving and receiving instructions in verbal and written forms and effectively and efficiently engaging with guests and crew members. Duties and Responsibilities: • Elevates and advances Butler service standards fleet-wide., • Drives consistency in refined, intuitive, and highly personalized service delivery., • Strengthens the professional identity, confidence, and capability of Butler teams., • Ensure consistent delivery of highly personalized, anticipatory, and professional service., • Provide clear, constructive, and actionable feedback to individuals and teams., • Deliver workshops, onboarding support, masterclasses, and service refresh sessions.

Mission: Assist the store manager in the commercial development of the store, respect for brand image and customer experience within the store. Main activities: Develop the store sales turnover: • Implement TOD'S sales policy within the store, • Setting of sales objectives and periodic analysis of the results achieved, • Implementation of the selling ceremony in accordance with the Brand guidelines, • Highlighting of the store's products in accordance with the brand's visual policy and in collaboration with the visual merchandising department, • Set up CRM actions in order to develop the customer database, • Coordinate Trade marketing events, • Analyze sales reports and customer feedback, • Propose action plans in order to exceed the set objectives and increase sales turnover, • Check invoicing and compliance with in the collection procedures, • Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis Team management : • Participate in the organization of the activity of the store: planning, determine collective and individual actions, • Support and organize communication to store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement, • Participate in the integration of new employees: training in processes and procedures, various trainings, etc., • Contribute to the motivation of the sales team: evaluate its employees and ensure the follow-up of development actions Ensure brand image: • Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy, • Ensure compliance with customer service guidelines: post-sales service management, customer requests, etc, • . Ensure compliance with operating rules and procedures within the store Profile : Experience • 3/4 years store experience, • 2 years minimum team management experience Specific skills • Management, • Luxury sales and hospitality techniques Aptitudes • Result orientation (mastery of different KPIs), • Client oriented, • Organization, responsiveness and adaptability, • Written and oral communication, • Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes, • Fluent Spanish and English TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship. Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.

Buscamos a una persona con visión operativa, capacidad analítica y vocación clara por la calidad del servicio. 💼 ¿Qué harás en tu día a día? Tu misión será asegurar que nuestros servicios se ejecutan con máxima calidad, eficiencia y orientación al cliente en uno de nuestros clientes internacionales estratégicos, coordinando las diferentes áreas de actividad (administrativa, operativa, comercial)”. Estas serán algunas de tus principales funciones: • Gestión de cuenta internacional clave de manera integral (administrativa, operativa, comercial), • Elaboración de reportes de diversa índole, • Atención y resolución inmediata de peticiones diversas diarias y coordinación con equipos internos locales y regionales para su seguimiento, • Soporte y control del proceso de facturación a cliente proveedores (informes de validación, informes estadísticos, control fondos PO, • Gestión y seguimiento operativo de la actividad mediante órdenes de trabajo (tickets para planificados, otros), • Soporte general al responsable de cuenta, • Resolución de incidencias diversas de manera realmente ágil y efectiva, • Control de proveedores de negocio (solicitud de presupuestos, control de actividad, creación PO, validación y control de facturas), • Control de calidad del servicio prestado para asegurar los SLA del cliente (visitas semanales, realización de auditorías, reuniones con equipo de servicio), • Interlocución operativa diaria con el cliente, • Control y actualización de documentación relativa a PRL en plataformas de CAE en coordinación con el Departamento de PRL, • Gestión de la innovación en el cliente (búsqueda de innovaciones, fichas informativas, business case, test y análisis, seguimiento implementaciones, • Gestión de políticas de motivación y retención del personal asignado en cuenta (preparación y seguimiento de calendario de acciones, control...) 🎯 ¿Qué buscamos en ti? • Muy valorable bagaje y conocimientos sector de limpieza y/o ámbito Hospitality así como trabajo en cuentas y/o entorno internacional, • Orientación al cliente, excelentes habilidades de comunicación y visión global del servicio., • Inglés alto, • Autonomía, iniciativa y flexibilidad para moverte entre varias instalaciones., • Estudios Grado Medio o Universitario en Empresariales, ADE o similar 🎁 ¿Qué ofrecemos? • Proyecto estable y consolidado en una compañía líder del sector., • Contacto directo con clientes estratégicos y participación en proyectos internacionales., • Posibilidad de crecimiento y desarrollo profesional, • Condiciones competitivas en función del perfil. 👉 Si te apasiona la calidad del servicio, y trabajar con grandes cuentas, esta es tu oportunidad. ¡Queremos conocerte! Envíanos tu candidatura y da el siguiente paso en tu carrera profesional. En GRUPO SAGITAL tenemos en cuenta la igualdad de trato de acuerdo con lo establecido en la vigente normativa, así como lo establecido en nuestro Plan de Igualdad. Nuestra decisión de contratación estará basada únicamente en criterios objetivos de profesionalidad, de méritos y de capacidad

KORA LIVING somos una marca de alojamiento que nace para hacer feliz a las personas con nuestro trabajo. Ofrecemos un nuevo modelo de estancias que difumina la línea entre viajar y vivir, entre formar parte de un lugar y visitarlo. En Kora Living somos trocitos de grandes cosas: Cercanía, pasión, diseño, comunidad y honestidad. ¿Te identificas? La calidad de nuestro equipo humano, la pasión por la hostelería, la flexibilidad en las estancias, el fomento de experiencias verdaderamente locales, nuestro compromiso con la sostenibilidad y la tecnología son los pilares esenciales que definen a Kora Living. Con nuevos proyectos en Tenerife, Lanzarote, Andorra, Pamplona, Alicante, Estepona o Valencia que sumarán más de 1.400 plazas alojativas, somos una marca hospitality en pleno momento de expansión del que nos encantaría que formaras parte. Actualmente estamos buscando a un/a Guest Experience Manager. Será la persona responsable de implementar, supervisar y optimizar operativamente la experiencia de cliente en Kora Living, garantizando que los estándares definidos se ejecutan correctamente en el día a día de todos los alojamientos. Trabajará en estrecha colaboración con Operaciones, Marketing y Revenue, actuando como nexo entre la estrategia de experiencia y su bajada real a operación. Responsabilidades: 1. Implementación y gobierno de la Experiencia de Cliente • Implementar y asegurar la correcta ejecución de los estándares corporativos de Guest Experience en todos los alojamientos., • Garantizar una experiencia homogénea, coherente y alineada con el ADN y posicionamiento de Kora Living., • Supervisar la implantación de estándares en nuevas aperturas (formación, auditorías, procesos y materiales)., • Actuar como referente interno de la identidad de marca en materia de experiencia de cliente. 1. Coordinación operativa y excelencia en la ejecución • Coordinar la operación de Guest Experience entre todas las OPCOs., • Unificar criterios de servicio, procesos de atención e incidencias., • Supervisar el funcionamiento operativo diario del servicio de Guest Experience., • Actuar como punto de escalado corporativo ante incidencias complejas., • Realizar auditorías periódicas y escalar buenas prácticas entre alojamientos. 1. Gestión del Customer Journey y comunicación con el huésped • Supervisar el guest journey completo durante la estancia., • Gestionar la comunicación omnicanal con el cliente (email, WhatsApp, teléfono, chat, apps, CRM)., • Asegurar el cumplimiento de protocolos, tono de marca y SLAs., • Detectar fricciones en la experiencia real y proponer mejoras basadas en la operación. 1. Voz del Cliente, datos y mejora continua • Gestionar herramientas de Voice of Guest, encuestas y reputación online., • Monitorizar KPIs clave (NPS, valoraciones, tiempos de respuesta, repetición)., • Analizar tendencias e insights operativos y trasladarlos a Operaciones, Marketing y Dirección., • Definir y supervisar planes de mejora y acciones correctoras. 1. Innovación, experiencias y desarrollo de producto • Diseñar y poner en marcha experiencias, servicios y activaciones alineadas con la marca., • Coordinar experiencias y eventos con Operaciones, Marketing y proveedores externos., • Optimizar procesos, flujos operativos y automatizaciones del guest journey., • Detectar oportunidades de upselling, upgrades y servicios complementarios. 1. Trabajo transversal, formación y cultura de servicio • Colaborar estrechamente con Marketing, Revenue, Operaciones y RRHH., • Asegurar la correcta ejecución de campañas y mensajes en el customer journey., • Diseñar y coordinar formaciones corporativas de Guest Experience., • Impulsar una cultura donde toda la organización actúe como embajadora de la marca., • Alinear la experiencia de cliente con objetivos de negocio y eficiencia operativa. Perfil que buscamos: Buscamos una persona muy orientada a operación y experiencia de cliente, con visión global, pasión por la hospitalidad y capacidad para coordinar equipos y procesos en entornos dinámicos y en crecimiento. Formación • Formación en Turismo, Hospitality Management, Administración de Empresas, Marketing, Customer Experience o similar., • Valorable formación complementaria en experiencia de cliente, operaciones hoteleras o transformación digital Experiencia • Experiencia mínima de 4–6 años en posiciones relacionadas con Guest Experience Front Office / Operations Manager, Customer Experience Manager, Hospitality Operations, • Experiencia previa en hoteles, coliving, serviced apartments, alojamientos turísticos o cadenas lifestyle, • Valorable experiencia en entornos multi-propiedad o cadenas, con coordinación entre diferentes ubicaciones, • Experiencia práctica en implementación de estándares operativos, Gestión de incidencias y atención al cliente, Uso de herramientas de CX (PMS, CRM, encuestas, reputación online, automatizaciones) Conocimientos y habilidades • Fuerte orientación a experiencia de cliente y excelencia operativa, • Perfil acostumbrado/a a bajar la estrategia al día a día, • Capacidad de coordinación transversal con Operaciones, Marketing, Revenue y RRHH, • Enfoque analítico y uso de datos para la toma de decisiones (NPS, KPIs, reputación online), • Buen manejo de herramientas digitales y entornos tecnológicos, • Excelentes habilidades de comunicación, organización y priorización, • Capacidad para detectar fricciones, proponer mejoras y hacerlas realidad, • Mentalidad guest-centric y vocación clara por el servicio, • Liderazgo cercano e influencia sin jerarquía directa, • Proactividad, autonomía y sentido de la responsabilidad, • Flexibilidad y comodidad en entornos en evolución y crecimiento, • Sensibilidad por el detalle sin perder visión global Idiomas • Español e inglés fluidos, • Otros idiomas serán un plus. Ofrecemos: Te ofrecemos la oportunidad de unirte a una empresa con una filosofía y cultura basada en las personas, formando parte de un equipo joven y muy unido, lleno de talento y con gran entusiasmo hacia lo que hacemos; es algo que notarás en nuestra manera de funcionar. Queremos seguir creciendo para convertirnos en una marca líder del sector hospitality tanto a nivel nacional como internacional ¿quién no querría? Pero serlo de un modo sostenible, siendo conscientes de que la forma de hacer las cosas tiene un impacto en lugares y personas. ¡Y para ello necesitamos contar con los mejores profesionales en nuestro equipo! Nos preocupan las personas, y por ello trabajamos por un ambicioso futuro con una amplia perspectiva de crecimiento y gran recorrido profesional para los miembros del equipo. Te ofrecemos contrato indefinido y una remuneración económica negociable según valía. Si quieres desarrollar tu carrera profesional en un equipo joven y en un proyecto consolidado y en plena fase decrecimiento, envíanos tu candidatura para que podamos valorarla. Además, para que nos conozcas mejor te invitamos a que visites nuestra página _ y puedas descubrir por ti mismo/a tanto nuestra filosofía y cultura , como nuestros complejos.

En Miss Toctoc somos una empresa boutique especializada en la gestión integral de apartamentos en Madrid, orientada principalmente a estudiantes internacionales, ejecutivos y propietarios que buscan un servicio 360º cercano, cuidado y altamente profesional. Estamos en pleno proceso de crecimiento y queremos incorporar a nuestro equipo una talento de operaciones muy organizada y rigurosa. ¿Cuál será tu misión? Ser el pivot central de la operación diaria, asegurando que todos los procesos y proyectos fluyen de manera controlada, eficiente y previsible, con un alto nivel de organización, servicio al cliente y control de calidad. Responsabilidades Clave • Recibir, centralizar y priorizar todas las solicitudes, incidencias y proyectos operativos, garantizando la satisfacción cliente., • Crear cartera de proveedores especializados, negociar contratos, precios, contingencias, facturación y pagos., • Planificar y coordinar la ejecución con: Proveedores externos (limpieza, mantenimiento, inquilinos, propietarios) y el equipo interno (CEO, Admin/Fin, Comercial, Operadores)., • Asegurar trazabilidad y seguimiento de cada tarea hasta su cierre., • Mantener actualizados los sistemas (CRM, checklist, control de estado de pisos)., • Colaborar en la puesta a punto de los inmuebles entre estancias y para nuevas altas., • Colaborar en anticipar las necesidades (materiales, recursos, tiempos) para evitar urgencias., • Reportar directamente al equipo y a la CEO con status semanal de operaciones., • Documentar procesos y buenas prácticas, preparando la base para futuras automatizaciones. ¿Qué buscamos? • Experiencia de mínimo 3–5 años como responsable de proyectos, project manager o coordinador de operaciones, preferiblemente en: Property Management, Hospitality premium, Servicios de gestión integral (call center, secretariado, etc.), • Capacidad demostrada de gestionar muchas operaciones pequeñas., • Excelente planificación, organización y seguimiento., • Alto nivel de autonomía y capacidad de decisión operativa., • Muy buenas habilidades de comunicación, empatía y liderazgo transversal., • Alto nivel de inglés., • Dominio de herramientas digitales de gestión (CRM, Clickup, Holded, Notion, Zoho, Excel avanzado). Qué Ofrecemos • Un proyecto sólido y con propósito: formarás parte de una empresa en crecimiento que transforma la forma de gestionar propiedades premium en Madrid, combinando excelencia operativa, cercanía humana y diseño., • Un rol central: serás la pieza clave que garantiza que todo funcione como un reloj suizo. Estarás en el centro de la operación, trabajando codo a codo con la CEO y el resto del equipo., • Autonomía y crecimiento: tendrás margen para proponer, organizar, priorizar y construir tus propios procesos. Si creces, el puesto crece contigo., • Ambiente humano y profesional: trabajamos con personas y para personas. Somos un equipo pequeño, comprometido, con buen rollo y foco en hacer las cosas bien., • Flexibilidad y realismo: buscamos la excelencia, pero también el equilibrio. Valoramos la responsabilidad y el sentido común más que el presentismo., • Retribución acorde al perfil, con posibilidad de revisión según la evolución del negocio y del impacto generado. ¿Cómo es trabajar en miss toctoc? Nuestra oficina está en Chamberí, en Madrid. Somos un equipo joven, dinámico y con muchas ganas, con una forma de trabajar cercana, exigente y cuidada. Miss Toctoc es una empresa con más de 5 años de trayectoria, en una fase clave de escalado y digitalización. Buscamos a una persona que quiera crecer con el equipo y formar parte de un proyecto con ambición, sensibilidad y mucho recorrido. Si te reconoces en este perfil, nos encantará conocerte.

Estoy buscando a un/a Business Developer (Perfil Hunter) para incorporarse a una tecnológica líder en soluciones de IA en Madrid. Si te motiva la tecnología que resuelve problemas reales y eres capaz de liderar una venta compleja de principio a fin, este reto es para ti. ¿De qué va el rol? Buscamos a una persona curiosa y con "olfato" comercial. Aquí no hay departamentos de preventa ni leads masticados; serás el dueño del ciclo de venta 360º. Tu éxito dependerá de tu capacidad para investigar el mercado, entender los datos del cliente y proponer soluciones de IA que generen un impacto directo en su negocio. Tus funciones detalladas: • Cazar con estrategia: Realizarás prospección basada en la investigación cualitativa. Abrirás puertas en sectores como Retail, Salud y Hospitality identificando oportunidades de eficiencia., • Liderar el Discovery: Realizarás diagnósticos profundos mediante preguntas inteligentes para detectar necesidades que el cliente aún no ha verbalizado., • Defensa del Proyecto: Presentarás y defenderás propuestas técnicas de IA y analítica predictiva. Debes sentirte cómodo explicando cómo el dato optimiza la cuenta de resultados., • Gestión de Tiempos: Controlarás ciclos de venta de media/larga duración (6 meses), asegurando avances reales en cada reunión y gestionando la relación con decisores clave., • Apertura Internacional: Participarás en la expansión a mercados europeos y de LATAM, gestionando propuestas y reuniones íntegramente en inglés. ¿Qué necesitamos de ti? • Experiencia: 3-5 años vendiendo software o consultoría tecnológica., • Hambre y Proactividad: Perfil que prefiera "salir a la calle" y generar sus propias oportunidades en lugar de esperar al Inbound., • Conocimiento en IA: Capacidad de hablar de modelos de datos e inteligencia artificial a nivel de estrategia de negocio., • Inglés: Nivel C1 real para defensa de proyectos., • Actitud: Buscamos a alguien honesto, autónomo y que quiera un proyecto estable donde echar raíces. Lo que te ofrecemos: • Remuneración: 36.000€ fijo + 15% de variable (vinculado a captación y facturación)., • Modelo de trabajo: Híbrido en Madrid (2 días de teletrabajo)., • Impacto: Formarás parte de un equipo de expertos donde tu proactividad se premia y tu voz tiene peso directo en la estrategia. Si te interesa o crees que encajas, aplica.

About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry; you do need to be passionate. Our promise to you: • We will respect and value your background and perspectives, • We will work together with integrity, • We will share our incredible pride for job, company and industry What we ask of you: • Bring passion to all that you do, • Listen, move fast and think innovatively, • Speak up, have ideas and share them, • Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Join our family today. Together, we'll make travel better. Job Scope We are seeking a seasoned sales and marketing professional to drive brand awareness, customer acquisition, and sales effectiveness for the Plaza Premium Group in Madrid. The role requires a deep understanding of the travel ecosystem and consumer lifecycle to develop and execute marketing and sales strategies, contributing to visitation, revenue growth, and enhanced customer experiences. Job Responsibilities 1. Marketing and Brand Awareness • Develop and implement integrated marketing strategies to drive brand awareness, customer acquisition, and revenue growth for the lounge in Madrid., • Collaborate with HQ and the regional design team to manage social media profiles and produce quality content for platforms like X (Twitter), Facebook, Instagram, and LinkedIn, tailored to the Spain market., • Build and maintain relationships with local press, bloggers, and Key Opinion Leaders (KOLs) to maximize brand exposure., • Plan and execute marketing and PR campaigns in collaboration with regional teams, ensuring alignment with brand guidelines., • Develop and distribute marketing collateral to support sales and promotional activities., • Work with the eCommerce team to implement digital marketing campaigns and update local promotions on the brand website., • Conduct regular market research and analysis to understand market dynamics, consumer behavior, and competitor strategies for effective marketing planning., • Handle customer service responses, addressing common complaints and establishing resolution processes., • Support business development initiatives by creating marketing materials for new business and product launches. 1. Sales Strategy Development and Execution • Achieve and exceed annual sales targets for the Plaza Premium Lounge., • Develop and execute strategic plans to expand both B2B and B2C customer bases., • Identify and pursue potential business opportunities through partnerships with airlines, travel trade partners, hotels, and telecom companies., • Effectively communicate PPG’s value proposition through proposals, presentations, and tailored pitches., • Forecast future sales trends and adapt strategies accordingly., • Analyze and monitor partner performance to identify and capitalize on growth opportunities. 1. Sales Discipline • Maintain a structured and disciplined approach to account management, sales tracking, and pipeline management., • Update client account information regularly and ensure adherence to established sales procedures and processes., • Maintain effective control over the sales budget and monitor expenses to ensure alignment with revenue objectives. 1. Relationship Management • Build and nurture long-term relationships with key clients to understand and meet their business needs., • Liaise with internal departments, including operations, IT, legal, finance, and marketing, to articulate and fulfill client requirements., • Provide sales support to local and regional sales teams as needed. Job Requirements • Bachelor’s degree in marketing, Business Administration, or related fields., • Minimum of 7 years of experience, including 3 years in a managerial sales role., • Proven track record of meeting or exceeding sales targets, B2B portfolio., • Hands-on experience with inbound marketing systems and marketing automation tools., • Strong knowledge of email campaign systems and social media platforms (X, Facebook, LinkedIn, Instagram)., • Expertise in digital and social media technology, including channel management., • Exceptional interpersonal, project management, and team collaboration skills., • Proficiency in Microsoft Office, CRM, and sales software programs., • Strong phone and presentation skills., • Excellent command of written and spoken English, Spanish., • Ability to work under pressure, prioritize tasks effectively, and deliver results.

Role Overview The Brand & PR Specialist / Supervisor will support the planning, coordination and execution of corporate events, media activations, PR initiatives and brand experiences across Spain, ensuring smooth operational delivery and strong alignment between internal stakeholders, external agencies and brand objectives. This role is critical in supporting high-quality event execution, media relations and communication activities, while managing day-to-day coordination with agencies, suppliers and media partners to ensure consistency across all event and PR touchpoints. The position requires strong organizational skills, excellent stakeholder management capabilities and a hands-on approach in fast-paced environments. Key Responsibilities • Event Coordination & Operational Management, • Support the planning and execution of corporate events, product launches, press drives, dealer events and brand activations., • Coordinate day-to-day communication with external event agencies, suppliers and production partners., • Prepare event briefings and operational requirements for agencies and external partners., • Ensure operational alignment between internal teams and external stakeholders throughout all project phases., • Monitor timelines, deliverables and execution standards to ensure smooth event delivery., • Assist in the preparation of operational documents including run of show, guest lists and logistics plans., • Support onsite event management and troubleshoot operational issues when required., • Ensure all events are delivered on time, on budget and according to brand standards., • PR & Media Coordination, • Review and coordinate press kits, press releases and media materials ensuring brand consistency and messaging alignment., • Support the development and execution of PR plans aligned with product launches, corporate milestones and brand campaigns., • Manage and coordinate press fleet operations including vehicle allocation, logistics, scheduling and media requests., • Support media and guest management processes including invitations, confirmations, attendance tracking and VIP coordination., • Coordinate with PR agencies, communication teams and media partners before, during and after events., • Assist in drafting and adapting PR materials, media alerts, speeches, Q&A documents and briefing notes when required., • Support media relations activities including journalist outreach, interview coordination and follow-up communications., • Coordinate media logistics, hospitality management, accreditation processes and onsite press support., • Monitor media coverage, press clippings and industry news to support reporting and competitive awareness., • Assist in the preparation of post-event reports, PR performance summaries and recap presentations., • Ensure all PR and communication activities are aligned with corporate messaging, brand tone and reputational standards., • Support crisis communication coordination and escalation processes when necessary., • Agency & Supplier Management, • Coordinate external agencies and suppliers involved in event production, PR activities and execution., • Follow up on timelines, quotations, deliverables and operational requirements., • Ensure agency execution is aligned with project objectives and brand expectations., • Support quality control across all event- and PR-related outputs and touchpoints. 1. Stakeholder & Internal Coordination • Work closely with the Event Manager on project planning, priorities and execution., • Collaborate cross-functionally with PR, marketing, sales, digital and design teams., • Support presentations, reporting and coordination with the Marketing Department Director., • Maintain clear and timely communication with all stakeholders involved in each project. 1. Budget & Administrative Support • Support budget tracking and cost control processes., • Assist with supplier documentation, invoices and administrative coordination., • Monitor event- and PR-related expenses and ensure proper process compliance. Profile Requirements • +4 years’ experience in similar positions within the Automotive Industry., • Studies in Marketing, Communications, Public Relations or Events Management., • Experience coordinating agencies, suppliers, media partners and multiple stakeholders simultaneously., • Strong organizational and project management skills., • Strong communication and stakeholder engagement abilities., • Strong strategic thinking and problem-solving skills., • Hands-on, proactive and solution-oriented mindset., • Solid understanding of PR workflows, media relations and corporate communications., • Experience supporting media events, press management and communication agencies., • Ability to manage sensitive communications with professionalism and discretion., • Ability to work under pressure and manage multiple projects in parallel., • Fluent in English and Spanish, both written and spoken., • Additional languages are considered a plus., • Experience working in multicultural and international environments., • Availability to travel and support onsite event execution when required.

About us At Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind. Our goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America. We envision a world full of possibilities, where location is flexible and housing doesn’t limit your options. Help us turn this vision into a reality. We are looking for talented individuals to join us on our exciting journey to redefine the rental market—from Madrid to the world . Your missi on We are looking for a B2B Key Account Manager to help us continue delighting our customers across Spain, and maintain our company's growth by contributing as part of our dynamic team of international professiona ls. What you’l • l do Assist existing customers and leads in their booking process, ensuring maximum occupancy and demonstrating a deep understanding of who we are and what w • e do.Build and maintain effective working relationships with customers to provide the best possible customer service, understand their expectations, and be accountable for the success of their conversion, • rate.Keep monthly track of tenant payments and coordinate with the Administration and Finance depart, • ment.Ensure that all necessary information for each reservation is available and communicated to other departments involved, monitoring the check-in and check-out d, • ates.Ensure proper coordination with the Administration and Operations areas in order to comply with all processes that affect the client. (Security deposits, payments to owners, resolution of incid, • ents)Handle all calls in a professional manner and manage all commercial requests rece, • ived.Ensure compliance with monthly KPIs. Qualific • ations Bachelor's degree or equivalent experience in Business Administration, Hotel Management, or s • imilar.Relevant work experience related to customer management, reservations, and/or similar, • fields.Excellent written and verbal communication, • skills.Fluent in Spanish and E nglish. What • We Offer A charming office in the heart o • f Madrid.An international work environment with more than 18 natio, • nalities!Hybrid wo, • rk model.A culture of autonomy, innovation, and, • feedback.Free drinks: Coffee and tea are always a, • vailable.After-work events and an amazing internal, • culture.Internal growth oppor, • tunities.Discounts at partne, • r stores.Exclusive discounts on our properties for you and yo ur family _ At Homeclub, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

🚀 This is an immediate start role. 👋🏼 About Uptail At Uptail, we're on a mission to make every customer feel VIP by building the best AI agents for B2C sales. Our AI agents qualify leads, schedule calls and engage prospects on WhatsApp turning leads into high-intent opportunities. Our AI agents handle 80,000+ conversations per month for large customers like Glovo, Grupo Planeta, UNIR, Elha and Impress and we have raised €1.1M from leading VC investors. This is a unique opportunity to join early and shape the company from day 1. We sell to CMOs and CSOs at large B2C service companies. Our buyers care about speed to lead, conversion rates and CAC. If you understand customer acquisition funnels, you’ll speak their language. We target mid-market and enterprise clients, with high ACV and low churn. 🚀 Your mission Uptail is shaping the agentic economy, defining how customers and companies interact. We imagine a world where every B2C customer gets red carpet treatment with personalized, instant service. We’re in growth mode, looking for early adopters eager to implement AI agents right now. That’s where you come in. Your mission is to build a steady pipeline of qualified leads with companies from the UK and Europe (languages are a plus!). You'll work closely with me (Carlos) and play a key role in helping the company expand internationally. 🎯 What you’ll do • ☎️ Own outbound: execute across channels and verticals (cold calls, LinkedIn, email, in-person), • 🤝 Participate in closing deals: shadow discovery calls, participate in demos and negotiations, • 📕 Write the sales playbook: document what works and double down on it, • 🚀 Lay the groundwork to scale: help define the sales team and lead the next hires 💜 Are we a match? • 🎓 Recent graduate (any degree), • 🛍️ First taste of selling or customer-facing work: retail, hospitality, a side hustle, anything where you've had to persuade or build rapport counts, • 📍 Based in Madrid or willing to relocate and work from our beautiful office in the heart of Madrid, • 💪🏼 "Get sh*t done" energy: bias toward action, • 🎙️ Strong communication and relationship-building skills, • 🇬🇧 Native English Speaker (must have) 🌟 Why join now? • 🤝 Work hand-in-hand with the founding team, • 📈 Career growth and opportunity to lead the team in the future, • 💰 Compensation: up to €40k OTE + phantom shares, • 🛠️ Budget and AI-native stack to support you, • 🌊 Massive greenfield market, the entire market is yours!, • 🚀 Real ownership. Real impact. And yes, a wild ride 💬 What to expect of the interview process • Quick intro call, • Behavioral interview, • Cold call role play

At IESE Business School, we are looking to incorporate an Associate Director for the National Executive Programs area in Madrid, a key role within one of the most internationally recognized business schools. This is a high-impact role that combines business development, senior stakeholder relationship management, and executive program operations, within one of the world’s leading business schools. 🌍 Role purpose The Associate Director will be responsible for driving the growth of National Executive Education Programs, building and nurturing long-term relationships with senior executives, corporate clients, and alumni, from first contact through admission and beyond. The role blends a strong commercial focus with full responsibility for the participant journey and program delivery experience. 🔑 Key responsibilities Business development & corporate relations • Design and execution of the marketing and business development plan, • Meetings and presentations to senior executives and HR stakeholders in leading companies, • Development of new business opportunities and long-term corporate relationships, • Ongoing engagement with corporate clients and alumni networks Candidate lifecycle management • Management of the full admissions process from enquiry to final admission, • Continuous communication and follow-up with candidates and corporate contacts, • Driving conversion and ensuring cohort occupancy targets are met Events & representation • Design, organization, and delivery of promotional events and activities, • Public presentations and representation of the programs to senior audiences, • Strong emphasis on communication, storytelling, and executive presence Program management • Supervision of operational staff supporting program delivery on campus, • Coordination of logistics (classrooms, materials, schedules, participant experience), • Ensuring a high-quality hospitality and overall participant journey Collaboration & development • Contribution to program design together with academic and program leadership teams, • Market benchmarking and trend analysis to support program evolution, • Participation in transversal projects within the department 🎯 Candidate profile • Academic background: IESE graduate strongly preferred (MBA or Executive Education), • Strong experience in business development, sales, or senior client-facing roles, • Excellent communication, presentation, and public speaking skills, • Strong organizational and multitasking capabilities in fast-paced environments, • High proficiency in CRM systems, databases, PowerPoint, and digital communication tools, • English level: C2 proficiency required, • Availability to travel for business development activities, • Availability to work some Friday afternoons and Saturday mornings, • Highly relational, autonomous, and commercially driven profile ✨ What’s on offer A unique opportunity to join a globally recognized institution, with strong exposure to senior executives and leading companies, and a direct impact on the growth and positioning of executive education programs in Spain. 📩 If you are interested or know someone who could be a strong fit, feel free to reach out.

About the company Dils is a leading international real estate group with offices in Italy, the Netherlands, Portugal, Spain, and France, driving the transformation of the sector through innovation and digitalisation. With a team of more than 700 professionals and offices in Milan (HQ), Amsterdam, Lisbon, Barcelona, Paris and several other cities across Europe, Dils is a reference point for national and multinational companies, investors, financial operators, and private individuals in the search for and development of real estate opportunities across the Office, Retail, Logistics, Hospitality, Living and Residential sectors. The group leverages an in-house Transformation Team specialised in Technology, IT, Marketing & Digital, Graphic Design, 3D Visuals and Research, with the aim of accelerating innovation and supporting business growth. With over 50 years of history in the Italian market through Redilco and Sigest, the company rebranded as Dils in 2021. Following its expansion into the Netherlands with Van Gool Elburg in 2023, Portugal with Castelhana in 2024, Spain with Lucas Fox in 2025, and France with EOL in 2026, Dils is pursuing further growth across Europe, with Germany, Poland and the UK identified as key target markets. Dils also expresses its commitment to innovation through a long-term social responsibility strategy, based on a multi-year give-back programme aimed at supporting and enhancing local communities. We are looking for a Manager — Living (Flex Living, PBSA, BTR, BTS) to help drive and expand our activity across some of the fastest-growing segments of the institutional residential market in Spain, including Flex Living, PBSA (Purpose-Built Student Accommodation), BTR (Build to Rent) and BTS (Build to Sell). This is an exciting opportunity for a professional who wants to help build and shape a high-growth business area from a leading market position, supported by an established platform and an active client network. Responsibilities • Advise investors, developers and operators on transactions involving assets and portfolios across the Living sector., • Identify and manage investment, divestment and asset repositioning opportunities., • Prepare market analysis, valuations and presentation materials for institutional clients., • Develop and maintain relationships with family offices, investment funds, developers and operators active in the Living sector., • Contribute to positioning Dils as a leading advisor in the Living segment in Spain., • Support business development initiatives and originate new opportunities across different Living asset classes., • Collaborate closely with other business lines within Dils to deliver integrated solutions to clients. Requirements • Minimum of 5 years of experience in real estate advisory, investment banking or direct investment, with exposure to alternative assets., • Strong understanding of the Living ecosystem in Spain, including asset classes, deal structures, key operators and investors., • Proven ability to manage transaction processes autonomously from origination through execution., • Client-oriented mindset with strong negotiation skills and the ability to build long-term relationships., • Fluent English is required, with experience working in international environments., • Degree in Business Administration, Economics, Law or Engineering; a Master's degree in Real Estate or related fields is highly valued., • Entrepreneurial mindset, autonomy and ability to thrive in a fast-growing environment., • Excellent communication and presentation skills. What we offer • Opportunity to join one of the fastest-growing real estate advisory platforms in Europe., • International exposure through the Dils Group structure and collaboration across multiple countries., • High visibility within the organization and direct interaction with senior leadership., • Opportunity to play a key role in the growth and consolidation of the Living business line in Spain., • Dynamic, collaborative and entrepreneurial environment., • Competitive compensation package., • Meal Ordering Benefit., • Corporate Discounts. At Dils, we celebrate DIVERSITY in all its forms and are committed to fostering an inclusive, equitable, and welcoming workplace. We value the unique perspectives that people bring through their different backgrounds, cultures, genders, ages, abilities, and experiences — because we believe that diversity drives creativity, innovation, and excellence. We encourage applications from all qualified individuals, regardless of gender, sexual orientation, age, nationality, ethnic origin, religion, or disability.

Dils es un grupo inmobiliario internacional que opera en Italia, Países Bajos, Portugal, España y Francia, impulsando la transformación del sector mediante la innovación y la digitalización. Con más de 700 profesionales y oficinas en Milán (sede central), Ámsterdam, Lisboa, Barcelona, París y varias otras ciudades europeas, el grupo presta apoyo a corporaciones, inversores y clientes particulares en los sectores de Oficinas, Retail, Logística, Hospitality, Living y Residencial. Con más de 50 años de trayectoria en Italia, Dils llevó a cabo un rebranding en 2021 y desde entonces se ha expandido a Países Bajos (2023), Portugal (2024), España (2025) y Francia (2026), identificando Alemania, Polonia y el Reino Unido como sus próximos mercados estratégicos de crecimiento. El modelo integrado del grupo se sustenta en un equipo interno de Transformación dedicado a la tecnología, la innovación y la investigación, junto con un enfoque estructurado de responsabilidad social centrado en la creación de valor a largo plazo en las comunidades donde opera. Más información en _ En España, Dils opera bajo la marca Dils Lucas Fox para el sector Residencial y Living, reflejando su profunda experiencia local en el mercado inmobiliario de lujo. Para otros sectores como Hospitality, Oficinas, Retail, Logística y Capital Markets, la compañía continúa operando como Dils, aprovechando plenamente la fortaleza y las capacidades de su red internacional. Este enfoque de doble marca permite a los equipos combinar un conocimiento local especializado en Residencial y Living con el alcance global y los recursos de Dils en múltiples sectores. Respaldada por su escala, capital y visión a largo plazo, Dils Lucas Fox entra en una fase de crecimiento acelerado, ampliando sus equipos y ofreciendo exposición a múltiples mercados y sectores en toda Europa. ¡Únete a Dils Lucas Fox para dar forma al futuro del Living y Residencial de lujo en España! Responsabilidades principales • Recopilar y verificar toda la documentación requerida de las propiedades y firmar acuerdos de mediación con los propietarios, asegurando que se cumpla la política de comisión de la empresa., • Gestionar las relaciones con los clientes, proporcionando retroalimentación y reportes periódicos a los propietarios sobre el estado del mercado y las propiedades listadas con Lucas Fox., • Desarrollo de negocio en las áreas asignadas mediante prospección de propiedades, actividades de networking, etc., • Gestionar clientes asignados desde el primer contacto con compradores potenciales hasta la finalización y post-cierre de las operaciones., • Gestionar el ciclo completo de ventas y ofrecer opciones y soluciones constructivas y creativas a vendedores y compradores para cerrar acuerdos., • Mantener el CRM actualizado con los requisitos de los clientes y gestionar tu base de datos personal conforme a las necesidades comerciales y actividades de la empresa. Requisitos • Conocimiento detallado del mercado y entorno del noroeste de Madrid., • Profesional, con buena presencia, excelentes habilidades de comunicación y negociación, motivación propia y orientación a resultados., • Orientado a lo financiero y a resultados, capaz de trabajar en un equipo internacional colaborativo., • Proactivo, con actitud positiva (“can-do attitude”)., • Organizado, con disposición para trabajar en horarios flexibles y una persona práctica y resolutiva., • Nivel excepcional de servicio al cliente, preferiblemente con experiencia atendiendo a clientes nacionales e internacionales exigentes. Beneficios • Contrato indefinido y a tiempo completo., • Salario competitivo más atractiva compensación variable., • 23 días de vacaciones anuales más 2 días personales., • Clases de idiomas semanales durante el horario laboral (totalmente cubiertas por Dils Lucas Fox)., • Descuentos e incentivos en marcas reconocidas de gimnasios, moda, deportes, viajes y mucho más., • Formación inicial y continua integral., • Formar parte de una empresa en constante crecimiento y un equipo multicultural, con oportunidades infinitas de desarrollo profesional., • Un entorno de trabajo moderno, internacional y profesional., • Trabajamos duro y también nos divertimos — ¡formarás parte de una organización única! En Dils Lucas Fox,, celebramos la DIVERSIDAD en todas sus formas y estamos comprometidos con fomentar un entorno laboral inclusivo, equitativo y acogedor. Valoramos las perspectivas únicas que las personas aportan gracias a sus diferentes orígenes, culturas, géneros, edades, capacidades y experiencias, porque creemos que la diversidad impulsa la creatividad, la innovación y la excelencia. Animamos a postularse a todas las personas cualificadas, sin importar su género, orientación sexual, edad, nacionalidad, origen étnico, religión o discapacidad.

We are extraordinary people creating extraordinary experiences. #ExtraordinaryTogether Part of The Bicester Collection, Las Rozas Village doesn't do ordinary. Set along peaceful boulevards just 30 minutes from Madrid, our open-air, pedestrianised Village is home to more than 100 boutiques, a celebrated food and drink scene, and a team that refuses to stand still. The Retail team is hiring a Private Clients Manager. The role As part of our Private Client Services team, the Private Clients Advisor plays a key role in shaping high-value client relationships and delivering a truly personalised luxury journey. You will own and develop a dedicated portfolio of high-value clients (VIC), driving qualified visits and sales through proactive engagement and relationship-based clienteling. You will act as both a commercial driver and experience curator, combining sales mindset with an elevated hospitality approach to deliver truly memorable and bespoke experiences. Location: This role is based on-site in Las Rozas Village What you'll be doing A few of the key responsibilities in this role: • Client Portfolio Performance — Take full ownership of a high value client (VIC) portfolio, driving revenue growth through proactive outreach, structured clienteling activity, and the acquisition of new high-potential profiles to generate qualified visits and repeat behaviours, • Private Client Experience — Personally host clients throughout their journey, delivering bespoke experiences such as private appointments, fashion workshops, and exclusive activations through storytelling, styling expertise, and tailored recommendations, • Concierge & Benefits Activation — Leverage concierge services, events, and client benefits to enhance engagement, build long-term loyalty, and maximise client lifetime value, • CRM & Data Management — Maintain accurate and up-to-date client profiles in Salesforce, capturing preferences, behaviours, and interactions to manage pipeline, follow-ups, and performance tracking effectively, • Performance & Targets — Monitor personal KPIs (appointments, visits, sales) and contribute to overall team objectives, ensuring all client activity is accurately recorded and reportable What we're looking for We foster a culture of winning together, and we work hard to ensure everyone is supported to succeed. To thrive in this role, you'll bring: • Commercial & Relationship Expertise — Strong commercial mindset with confidence in proactive outreach and sales generation, and the ability to build trust and long-term loyalty with high-value clients, • Fashion & Styling Passion — Genuine passion for fashion, styling, and Personal Shopping, with the ability to deliver tailored, elevated advice to a discerning clientele, • Interpersonal & Communication Skills — Excellent communicator with strong interpersonal skills; fluent in English with additional languages a strong advantage, • Organisation & Attention to Detail — Highly organised with the ability to manage multiple client relationships simultaneously while maintaining accuracy and care, • Desired Experience – Proven background in client relationship management within luxury retail, hospitality, or a premium service environment What we offer A warm welcome, the chance to build an ever-evolving career story, and benefits designed around your lifestyle, physical, mental and social wellbeing Our commitment We're proud to be a diverse and inclusive employer — and we mean it. The best ideas come from people who don't all think the same, and we welcome applications from every background. Come as you are. Las Rozas Village exists to be experienced in the real world. To be actual, not virtual. To be lived. We'll never stop evolving. Are you ready for the challenge? En Las Rozas Village, las mejores experiencias las construyen las mejores personas. ¿Listo para el reto? #ExtraordinaryTogether

Renderista / Artista 3D Ubicación: Madrid En Lázaro Rosa Violán Studio buscamos incorporar a nuestro equipo de Madrid un/a Renderista / Artista 3D con experiencia en visualización arquitectónica y diseño, capaz de transformar ideas y conceptos en imágenes de alto impacto. 📌 Las personas interesadas pueden enviar su CV y portfolio a santiago@lazarorosaviolan.com Las candidaturas se gestionarán exclusivamente a través del correo electrónico indicado. Será imprescindible adjuntar CV y portfolio para que la solicitud pueda ser valorada. Funciones principales: • Diseñar y desarrollar conceptos únicos para proyectos de hospitality., • Crear imágenes y material gráfico de alta calidad que transmitan la esencia de cada proyecto., • Colaborar estrechamente con el equipo interno, clientes y equipos de proyecto para desarrollar experiencias y propuestas., • Entrega de imágenes en tiempo y forma según calendario de proyecto., • Modelado 3D en SketchUp con nivel alto de detalle., • Texturizado, iluminación y composición final con V-Ray., • Interpretación de briefings creativos y adaptación a la línea estética del estudio. Requisitos: • Dominio de SketchUp., • Conocimientos de otros programas de modelado y renderizado (3ds Max, Rhino, Blender, V-Ray, Corona, Enscape, Lumion, D5 Render o similares)., • Manejo de herramientas de Inteligencia Artificial aplicadas al diseño, la visualización y la generación de contenido., • Conocimiento del sector de la arquitectura, el interiorismo y, especialmente, del ámbito hospitality., • Capacidad creativa y sensibilidad estética para desarrollar conceptos y comunicar ideas visualmente., • Nivel fluido de español e inglés, tanto hablado como escrito., • Persona altamente organizada, con capacidad para gestionar varios proyectos y cumplir plazos exigentes., • Posición 100% presencial en nuestro estudio de Madrid. Buscamos una persona creativa, proactiva y apasionada por el diseño, capaz de combinar una sólida base técnica con una visión innovadora. Alguien que disfrute trabajando en equipo, aportando ideas y creando imágenes y conceptos que generen experiencias memorables. 📌 Importante: las personas interesadas pueden enviar un correo electrónico a santiago@lazarorosaviolan.com.adjuntando CV y portfolio. No se atenderán candidaturas enviadas a través de LinkedIn.

About Us Dils is an international real estate group operating across Italy, the Netherlands, Portugal, Spain and France, driving transformation in the sector through innovation, technology and digitalisation. With more than 700 professionals and offices across Europe, Dils supports corporates, investors and private clients across multiple asset classes including Office, Retail, Logistics, Hospitality, Living and Residential. In Spain, Dils operates under the brand Dils Lucas Fox for the Residential & Living sector, combining deep local expertise with the strength, resources and international reach of a leading European real estate platform. As we continue to grow, we are looking for a proactive and detail-oriented Operations & Administration Intern to join our Madrid office and support our day-to-day operations. The Opportunity This internship offers the opportunity to gain hands-on experience in business operations within a fast-growing international real estate group. Working closely with different teams across the Madrid office, you will support day-to-day operations, contribute to internal processes and develop valuable organizational and administrative skills. This role is ideal for someone who enjoys being organized, has strong attention to detail and wants to gain exposure to how different departments collaborate to support business success. Key Responsibilities • Provide administrative and operational support to teams across the Madrid office., • Maintain and update internal databases, records and documentation., • Assist with data management and ensure the accuracy of information across internal systems., • Support the preparation of reports, presentations and business materials., • Coordinate internal meetings, schedules and documentation when required., • Assist with onboarding, office administration and day-to-day operational activities., • Support cross-functional projects and process improvement initiatives., • Collaborate with colleagues across different departments to ensure smooth and efficient operations., • Contribute to maintaining high standards of organization and operational excellence. Requirements • University agreement for a full-time internship., • Fluent in English and Spanish., • Strong organizational and administrative skills., • Excellent attention to detail., • Proficiency in Microsoft Office, particularly Excel, Word and PowerPoint., • Strong communication and interpersonal skills., • Proactive attitude, willingness to learn and ability to take initiative., • Ability to manage multiple tasks and work effectively in a fast-paced environment., • Positive attitude and collaborative mindset. What We Offer • Paid internship program., • Structured onboarding and continuous learning opportunities., • Mentorship and support from experienced professionals., • Exposure to a growing international real estate group., • Opportunity to work in a multicultural and collaborative environment., • Hands-on experience across different business functions., • Professional development and potential future career opportunities within Dils Lucas Fox and the wider Dils Group., • Regular team events and the chance to build relationships with colleagues across the business. Why Join Us? Joining Dils Lucas Fox means becoming part of an ambitious European group during an exciting phase of growth. You will gain valuable professional experience, develop transferable business skills and work alongside professionals from diverse backgrounds in an international environment. If you are looking for an opportunity to learn, grow and build a strong foundation for your future career, we would love to hear from you. Apply today and start your journey with Dils Lucas Fox in Madrid. At Dils Lucas Fox, we celebrate DIVERSITY in all its forms and are committed to fostering an inclusive, equitable, and welcoming workplace. We value the unique perspectives that people bring through their different backgrounds, cultures, genders, ages, abilities, and experiences — because we believe that diversity drives creativity, innovation, and excellence. We encourage applications from all qualified individuals, regardless of gender, sexual orientation, age, nationality, ethnic origin, religion, or disability.

Join Our Global Family at RIU Hotels & Resorts! With over 100 hotels in 20+ countries and more than 70 years of hospitality excellence, RIU Hotels & Resorts is a global leader known for exceptional service, innovation, and warm hospitality. Join us as we continue to redefine luxury and excellence. Whether you’re seeking to grow your career, explore new horizons, or work with a dynamic, inclusive team, RIU Hotels & Resorts offers unparalleled opportunities to thrive. Junior Sales Trainee About the Role Are you interested in launching an international career path with us? Develop a strategic, cross-functional vision of the urban hotel business through a comprehensive training program. The trainee will undergo exhaustive training in brand promotion and customer acquisition. Your main focus will be mastering the sales cycle across different business segments, such as corporate and MICE, while also managing tourism intermediaries (Tour Operators and Agencies). Responsibilities Business Travel & Corporate Accounts • Prospecting: Assist in market prospecting and identifying new corporate accounts with high volume potential., • Commercial Activity: Prepare sales visits and maintain the sales funnel., • Proposals & Contracts: Support the creation of commercial proposals and the drafting of corporate rate contracts., • Account Management: Follow up on active accounts to ensure client satisfaction and compliance with agreements. MICE Segment (Meetings, Incentives, Conferences, and Events) • Quote Management: Support the reception of Request for Proposals (RFPs) and the quoting of meeting rooms and banquets to maximize conversion., • End-to-End Operations: Gain a comprehensive understanding of how this department operates, staying involved up to the final execution of the contracted service., • Showcasing: Actively participate in and organize site inspections for specialized agencies and event planners. Tour Operators, Agencies & Marketing Support • Intermediary Relations: Support the management of Tour Operators, wholesalers, and retail travel agencies, handling contracting and group requests., • Brand Visibility: Assist in executing the local marketing plan and designing specific promotions for the corporate segment., • Digital Synergy: Monitor digital campaigns and create content to boost the hotel's commercial visibility. Requirements • Education: Recent graduates in Tourism, Business Administration (BBA), Marketing, Economics, or related fields., • Experience: No previous experience required; internships in the hospitality sector or commercial departments will be highly valued., • Languages: Fluent in Spanish and English (minimum C1 level)., • Availability: Full geographic mobility and flexibility to relocate to different cities or countries according to the rotation plan. Key Competencies • A strong commercial mindset focused on results and persuasion., • High flexibility, adaptability, and resilience in fast-changing environments., • Excellent communication skills, proactivity, and a strong eagerness to learn. What We Offer • Excellence Program: Join an international talent development program by RIU Hotels & Resorts., • Specialization: High-value, 360° immersive training focused on the Marketing & Sales area., • Leadership: Direct mentorship from department leaders at Riu Plaza line hotels., • Mobility: Relocation assistance and accommodation facilities (in accordance with the program's mobility policies)., • Career Growth: A real career path to assume positions of responsibility upon completion of the training. ¡Únete a nuestra familia global en RIU Hotels & Resorts! Con más de 100 hoteles en más de 20 países y más de 70 años de excelencia en el sector hotelero, RIU Hotels & Resorts es un líder mundial reconocido por su servicio excepcional, innovación y hospitalidad. Únete a nosotros mientras seguimos redefiniendo el lujo y la excelencia. Ya sea que busques impulsar tu carrera profesional, explorar nuevos horizontes o trabajar con un equipo dinámico e inclusivo, RIU Hotels & Resorts te ofrece oportunidades inigualables para prosperar. Junior Sales Trainee Sobre el puesto ¿Te interesaría participar en un plan de carrera internacional con nosotros? Desarrollar una visión estratégica y transversal del negocio hotelero urbano a través de un programa de formación integral. El trainee se capacitará de forma exhaustiva en la promoción de la marca y la captación de clientes. Su foco principal será el dominio del ciclo de ventas en los diferentes segmentos de negocio, tales como el corporativo y MICE, sumando además la gestión de intermediarios turísticos (TTOO y Agencias). Funciones Business Travel & Cuentas Corporativas • Prospección: Colaborar en la prospección de mercados y detección de nuevas cuentas corporativas con potencial de volumen., • Acción Comercial: Preparación de visitas comerciales y mantenimiento del embudo de ventas., • Propuestas y Contratos: Dar soporte en la elaboración de propuestas comerciales y en la redacción de contratos de tarifas corporativas., • Fidelización: Realizar el seguimiento de cuentas activas para asegurar la satisfacción del cliente y el cumplimiento de los acuerdos. Segmento MICE (Reuniones, Incentivos, Congresos y Eventos) • Gestión de Cotizaciones: Apoyar en la recepción de solicitudes (RFPs) y en la cotización de salas y banquetes para maximizar la conversión., • Operativa Integral: Conocer de forma integral el funcionamiento de esta área, involucrándose hasta la ejecución final del servicio contratado., • Showcasing: Participación activa y organización de inspecciones de las instalaciones (site inspections) para agencias especializadas y organizadores de eventos. TTOO, Agencias y Soporte de Marketing • Intermediación: Soporte en la atención a Tour Operadores, mayoristas y agencias de viajes minoristas, gestionando contrataciones y peticiones de grupos., • Visibilidad de Marca: Apoyar en la ejecución del plan de marketing local y en el diseño de promociones específicas para el segmento corporativo., • Sinergia Digital: Seguimiento de acciones digitales y creación de contenidos que impulsen la visibilidad comercial del hotel. Requisitos • Formación: Graduados recientes en Turismo, ADE, Marketing, Economía o áreas afines., • Experiencia: No se requiere experiencia previa; se valoran muy positivamente prácticas en el sector hotelero o departamentos comerciales., • Idiomas: Dominio fluido de español e inglés (C1 mínimo)., • Disponibilidad: Disponibilidad geográfica total y flexibilidad para cambiar de residencia y país según el plan de rotación. Competencias clave • Mentalidad netamente comercial, con enfoque en resultados y habilidades de persuasión., • Alta flexibilidad, adaptabilidad y resiliencia ante entornos cambiantes., • Excelentes dotes de comunicación, proactividad y gran disposición para el aprendizaje. Qué ofrecemos • Programa de Excelencia: Incorporación al programa de desarrollo de talento internacional de RIU Hotels & Resorts., • Especialización: Formación 360° de alto valor enfocada de forma inmersiva en el área de Marketing & Ventas., • Liderazgo: Mentoría directa por parte de los líderes de cada departamento en hoteles de la línea Riu Plaza., • Movilidad: Facilidades de traslado y alojamiento (según las políticas de movilidad del programa)., • Proyección: Plan de carrera real para asumir puestos de responsabilidad al finalizar la formación.

Desde Hays Interim buscamos un/a Beverage Manager & Event Maître para un importante evento de alcance mundial, gestionado por una compañía internacional del sector bebidas premium. La persona seleccionada será la responsable operativa de la experiencia de bebidas, sala y servicio en un entorno altamente exigente, elegante y orientado a clientes de perfil VIP. ¿Qué buscamos? • Experiencia sólida como Beverage Manager, Event Maître o roles similares en catering premium, hoteles 5*, eventos corporativos o hospitality de alto nivel., • Capacidad demostrada para liderar equipos de 15–20 personas en eventos complejos., • Dominio de la gestión de bebidas, control de costes, inventarios y estándares de servicio., • Perfil elegante, refinado, resolutivo y orientado al detalle., • Inglés alto, imprescindible para gestionar incidencias, proveedores y clientes internacionales., • Disponibilidad para incorporación inmediata., • Ubicación: Madrid., • Horario variable según calendario de eventos. Responsabilidades principales: • Gestión de bebidas: diseño de propuestas, control de inventarios, supervisión de barras premium, coordinación de bartenders y control de costes., • Planificación operativa de eventos: layouts, flujos de servicio, coordinación con cocina, logística, almacén y proveedores., • Liderazgo de sala y servicio: dirección del servicio durante el evento, briefings, supervisión de estándares y resolución de incidencias., • Gestión de equipos: liderazgo de 15–20 personas, asignación de funciones, formación y seguimiento del desempeño., • Relación con cliente VIP: interpretación de necesidades, acompañamiento operativo y garantía de excelencia en la experiencia. ¿Qué ofrecemos? • Participar en un proyecto único, rodeado de profesionales de primer nivel y en un entorno VIP internacional., • Contrato inicial de 3 meses hasta septiembre, con posibilidad real de continuidad según desempeño y evolución del proyecto., • Banda salarial según experiencia del perfil., • Oportunidad de formar parte de un equipo en crecimiento y con un rol de alto impacto en la experiencia del cliente. Si te apasiona el mundo de los eventos, la excelencia en el servicio y la gestión operativa de alto nivel, este proyecto puede ser tu siguiente paso.

Descripción del empleo En YACAN buscamos incorporar una persona comercial B2B para ayudarnos a vender, abrir mercado y desarrollar nuevas oportunidades de negocio en el sector hospitality, turismo, smart locks, automatización de accesos y tecnología para alojamientos. YACAN es una empresa especializada en cerraduras inteligentes, control de accesos, automatización para hoteles, apartamentos turísticos, viviendas vacacionales, property managers y empresas del sector turístico/inmobiliario. No buscamos ahora una persona para dirigir un equipo comercial. Buscamos una persona comercial de verdad, con capacidad para estar en primera línea: detectar oportunidades, contactar con clientes, visitar, hacer seguimiento, cerrar ventas y ayudarnos a crecer en los diferentes canales comerciales que ya tenemos y en nuevas verticales. Este puesto puede evolucionar en el futuro hacia una posición de mayor responsabilidad comercial, pero en esta etapa necesitamos una persona orientada a vender, generar negocio y abrir mercado. Funciones principales La persona seleccionada tendrá como misión principal desarrollar ventas B2B para YACAN, trabajando tanto oportunidades existentes como nuevos canales de crecimiento. Entre sus funciones estarán: • Captar nuevos clientes en el sector hotelero, turístico, inmobiliario y tecnológico., • Contactar con hoteles, cadenas hoteleras, apartamentos turísticos, gestores de viviendas vacacionales, property managers y empresas del sector hospitality., • Abrir y desarrollar nuevas verticales comerciales: distribuidores, instaladores, cerrajeros, empresas de puertas, constructoras, promotoras, asociaciones, partners tecnológicos y otros canales relacionados., • Realizar llamadas, visitas comerciales, presentaciones y seguimiento de oportunidades., • Hacer seguimiento activo de presupuestos y propuestas enviadas., • Detectar oportunidades de venta en clientes actuales., • Crear y mantener relaciones comerciales con partners, PMS, integradores y empresas colaboradoras., • Representar a YACAN en reuniones, ferias, eventos y encuentros profesionales., • Explicar de forma clara nuestras soluciones tecnológicas: cerraduras inteligentes, gateways, control de accesos, automatización, integraciones y servicios recurrentes., • Convertir conversaciones en reuniones, reuniones en propuestas y propuestas en ventas., • Ayudar a ordenar y profesionalizar el proceso comercial de la empresa. Requisitos Buscamos una persona con mentalidad comercial, autonomía, constancia y capacidad para trabajar en un entorno de crecimiento. Requisitos imprescindibles: • Experiencia comercial B2B., • Inglés profesional, hablado y escrito., • Experiencia en hospitality, turismo, tecnología, software, PMS, proptech, domótica, access control, cerraduras electrónicas, automatización o sectores relacionados., • Capacidad para entender soluciones tecnológicas y explicarlas de forma sencilla., • Habilidad para generar oportunidades desde cero., • Buena comunicación, orientación al cliente y capacidad de negociación., • Capacidad para viajar, visitar clientes y asistir a ferias o eventos., • Organización para hacer seguimiento de clientes, presupuestos y oportunidades., • Mentalidad de crecimiento, iniciativa y orientación clara a resultados. Se valorará especialmente • Experiencia vendiendo a hoteles, apartamentos turísticos, property managers, vacation rentals o empresas del sector hospitality., • Conocimiento de PMS, channel managers, integraciones tecnológicas o software para alojamientos., • Experiencia en venta de soluciones tecnológicas, SaaS, hardware, control de accesos, domótica o seguridad., • Red de contactos en el sector turístico, hotelero, inmobiliario, tecnológico o de distribución., • Experiencia trabajando con distribuidores, instaladores, cerrajeros, constructoras o empresas de puertas., • Capacidad para detectar nuevas oportunidades de negocio y abrir mercado., • Perfil acostumbrado a trabajar con objetivos comerciales. Qué ofrecemos • Incorporación a una empresa en pleno crecimiento dentro del sector de smart locks, hospitality tech y automatización de accesos., • Posibilidad real de crecer profesionalmente dentro del área comercial de YACAN., • Participación directa en la expansión de la empresa y en la apertura de nuevas verticales., • Contacto con clientes, partners y empresas relevantes del sector turístico y tecnológico., • Producto propio, mercado activo y soluciones con demanda real., • Entorno dinámico, con capacidad de aportar ideas y ver impacto directo en el crecimiento de la empresa., • Posibilidad de asistir a ferias, eventos y reuniones estratégicas del sector. Perfil que encaja con nosotros Encajará una persona que no espere únicamente a recibir leads, sino que sepa buscarlos, trabajarlos y convertirlos en ventas. Una persona con hambre comercial, criterio, iniciativa y capacidad para construir relaciones a largo plazo. Alguien que se pregunte: “¿Dónde podemos vender más?” “¿A quién no estamos llegando todavía?” “¿Qué nuevo canal podemos abrir?” “¿Cómo convierto esta conversación en una venta?” En YACAN buscamos una persona que quiera vender soluciones que abren puertas, en todos los sentidos. Sobre YACAN YACAN es una empresa especializada en soluciones de acceso inteligente para alojamientos turísticos, hoteles, viviendas vacacionales, gestores, property managers y empresas del sector hospitality. Trabajamos con cerraduras inteligentes, control de accesos, automatización, integraciones con PMS y soluciones que ayudan a nuestros clientes a ahorrar tiempo, mejorar la experiencia del huésped y gestionar accesos de forma más eficiente. Estamos en una etapa de crecimiento y buscamos una persona comercial que quiera ayudarnos a llevar YACAN al siguiente nivel.

NOW HIRING! DISEÑADOR/A DE INTERIORES (mid-weight) Buscamos a alguien con formación en Arquitectura o Diseño de Interiores con 3-5 años de experiencia en proyectos de hospitality, flex living, workplace o retail. Un perfil creativo, con iniciativa, criterio propio y ganas de compartir ideas en equipo. Si manejas proyectos exigentes y te mueves con soltura en entornos colaborativos, este rol es para ti. Musts: • Adobe Suite, • AutoCAD, • Presto, • Rhino/SketchUp, • BIM, • Inglés fluido, • Trabajo presencial Mándanos tu CV y portfolio a people@milstudios.es Asunto: Diseñador/a de interiores (mid-weight)

Phone sales agent- English and spanish required. Mode: On-site Location: North Madrid Employment Level: Entry-level Work hours: Full time, flexible! Let´s build your work schedule together! Who are we? Calido Flex Living is the future of flexible, with high-end, temporary residences in Madrid. The project has four new buildings (1,300 flats) with the aim of reaching 2,500 flats throughout the Madrid region, with further expansion planned in key areas of other Spanish cities. Calido Flex Living is part of Dazia Capital, a leading real estate investment and asset management company specializing in the Spanish residential sector. What makes Calido Living unique? 😍 According to Calido Living team the best thing about working here is: · 🤝 The work environment: collaborative, dynamic and open, without rigid hierarchies, encouraging collaboration and the participation of all. · 🌟 The culture: based on clear values such as respect, innovation and entrepreneurship, promoting a strong sense of belonging. · 🚀 The professional projection: with constant development opportunities to develop innovative projects. We are looking for professionals who want to grow with us! What will your team be like? 👯 As phone sales agent, you will work as part of the property management team, reporting to the Leasing Manager and collaborating with the on-site and marketing teams. What will your mission be? 🚀 The phone sales agent will be instrumental in driving the successful leasing of our new aparthotels. This position requires a proactive and customer-focused individual with excellent communication and sales skills, in both spanish and English. The ideal candidate will be responsible for attracting new guests, providing information over the phone in an exciting and organized manner, and will help contribute to the occupancy rates for our four buildings. Your main functions will be: · Serve as the primary point of contact for prospective guests, providing information and addressing inquiries regarding services, amenities, and availability. · Assist in coordinating property tours for potential guests. · Ensure a high level of customer satisfaction by addressing leads concerns promptly and professionally. · Negotiate lease terms and conditions, ensuring alignment with company policies and guest satisfaction. · Manage the guest application process, including screening, verification, and lease agreement preparation. · Maintain accurate records of leasing activities · Complete tasks as assigned by your manager, and other special projects as assigned. What are they looking for? 🕵️‍♀️ · Minimum of 1 year experience in phone sales, preferably in fields realting to leasing, property management, or hospitality. · Bachelor’s degree in Business, Hospitality, Real Estate or a related field is preferred. · Excellent communication and interpersonal skills in both Spanish and English. · Strong sales and customer service skills · Knowledge of the Madrid area and local market is a plus. What do we offer? 🍬 · Dynamic and entrepreneurial environment, with cross-cutting structure and opportunities for development and growth. · Flexibility in work hours- let´s build your schedule together! · The opportunity to create a unique product from scratch with direct impact on residents' lives, offering new housing solutions in a stressed market. · Wellbeing programme with fruit, coffee, tea and snacks in the office. · Teambuilding sessions twice a year. · Office hours with flexible break options. · Annual bonus in case of achievement of objectives. Join us? 📆 · First of all, please apply for the vacancy by submitting your CV and motivation letter 🙂. We will review your application as soon as possible. · If you meet the requirements, we will contact you to answer any questions about the position and to start getting to know you beyond your CV. · Interview with your direct mananger. If you've made it this far, you could be the person we're looking for. Let's connect!

💜 En Be Mate pensamos que viajar y descubrir nuevas culturas es algo que nos conecta a todos. Si a ti también te mueve esa pasión, puede que seas la persona que buscamos. 🌏 Somos una empresa de apartamentos turísticos y corporativos, presente en Madrid, Barcelona, Málaga, Milán, Roma, Venecia y Turín. Buscamos un/a Key Account Manager responsable, resolutivo/a y que le guste el trato cercano con el cliente, para unirse a nuestro equipo. Su objetivo será segurar la satisfacción y retención de las cuentas clave bajo su responsabilidad, apoyando el crecimiento comercial mediante la ejecución táctica de la estrategia de clientes, la coordinación operativa interna y la identificación de oportunidades, todo ello garantizando un servicio excelente y relaciones a largo plazo. 💜 Lo que buscamos en ti • Desarrollar colaboraciones y acuerdos comerciales con los grandes players del sector., • Captación de nuevas cuentas, así como la gestión y consolidación de cuentas existentes., • Reporting semanal., • Apoyar al equipo comercial en la negociación de propuestas comerciales., • Supervisión de las propuestas y cotizaciones que realizan los distintos clientes., • Apoyar en la gestión y fidelización de cuentas clave bajo la supervisión del Head Commercial., • Mantener el contacto regular con clientes asignados (calls, emails, reuniones) para resolver dudas y detectar necesidades., • Colaborar en la elaboración de propuestas comerciales y cotizaciones adaptadas a cada cliente., • Recoger feedback del cliente y trasladarlo internamente (producto, operaciones, marketing)., • Preparar informes periódicos de actividad y rendimiento de las cuentas., • Participar en presentaciones comerciales y en el onboarding de nuevos clientes., • Actualizar CRM con interacciones, oportunidades y estados de cuenta., • Monitorizar indicadores básicos (ventas, cobros, incidencias) y alertar sobre desviaciones., • Coordinar acciones de marketing/comunicaciones dirigidas a las cuentas., • Soporte en elaboración de reportes y material comercial. Qué te ofrecemos 💎 Formar parte de un equipo en crecimiento, con ganas de desarrollarse profesional y personalmente 👩 👦 👦Un ambiente de trabajo joven, dinámico y ambicioso 🍻Oportunidad de hacer equipo y conocer a Be Mate en sus teambuildings y afterworks 🌴1 semana extra de vacaciones 🧁 Día de tu cumpleaños libre Si te sientes identificado/a, ¡estamos deseando conocerte! Requisitos • Formación en Turismo, Administración de Empresas., • Experiencia previa en puestos de ventas o en el sector de la hospitality puede ser valorada., • Buen nivel de inglés es fundamental, y se valorarán otros idiomas, especialmente italiano., • Manejo básico de herramientas informáticas y programas de ofimática., • Capacidad para comunicarse de manera efectiva con los clientes y resolver sus inquietudes. Si te sientes identificado/a, ¡estamos deseando conocerte!