Trabajos hospitality en Madrid - Page 2Crear alertas

¡En Ayesa crecemos contigo! En Ayesa no esperamos al futuro, lo lideramos. A través de nuestros proyectos de #ingeniería lo hacemos posible, convirtiendo retos en oportunidades, conceptos en soluciones y visión en impacto real. Paso a paso nos acercamos a un futuro mejor. Con tu pasión, talento y determinación, seguiremos transformando el presente y construyendo el futuro. Ayesa, Máquina It Happen. Si eres una persona entusiasta, te apasiona la ingeniería y buscas un nuevo reto profesional, ¡éste es tu sitio! Buscamos ampliar nuestro equipo Hospitality Program Manager con al menos 8-15 años de experiencia en obras de edificación en el sector HOTELERO. ¡Anímate a dar el salto! ¡Te estamos esperando! ¿Qué vas a hacer? • Definición de Planes de Gestión de Proyectos incluyendo Presupuesto y Planificación Objetivos e identificación / gestión de riesgos., • Representación de cliente final liderando proyectos ante diseñadores, constructores, administraciones y otros stakeholders del Proyecto., • Gestión de costes, contratación, planificación y otras disciplinas de gestión., • Otras propias del puesto. ¿Qué buscamos? Titulación de arquitectura, ingeniería de la edificación, ingeniería Civil o similar con nivel alto de inglés y con al menos 8-15 años de experiencia liderando grandes proyectos de HOTELES. Se valorará experiencia en : • Buen manejo de Excel y herramientas Office. Tablas Dinámicas., • Inglés B2 o superior., • Disponibilidad para realizar desplazamientos., • Experiencia en empresa constructora como jefe de obra o similar, en departamentos de desarrollo de negocio en empresas de construcción y/o Project management; gestión de contratos colaborativos ; gestión de proyectos con metodologías Lean Construction, en especial Last Planner ® System., • Valorable conocimientos gestión BIM., • Valorable Certificado PMP. Llega hasta donde tú quieras! Crece con nuestros programas de desarrollo! Te ayudaremos a marcar tu itinerario de futuro anualmente participando en proyectos vanguardistas con profesionales top del sector. • Porque lo importante eres tú: contamos con políticas que facilitan la conciliación entre la vida profesional y personal: flexibilidad horaria, Smart Job y jornada intensiva en verano., • Tú decides cómo usar tu dinero: disfruta de nuestra retribución flexible. Contamos con: seguro médico, ticket restaurant, guardería y transporte., • Plan Bienestar: descuentos en viajes, tecnología, formación, deporte, belleza y ¡mucho más!, • Diviértete participando en los diferentes concursos y actividades que organizamos: ¿te gusta el deporte, escribir o la fotografía? Todo tiene cabida., • ¡Actualízate! Apostamos por un aprendizaje continuo. Contamos con formación especializada, certificaciones e idiomas, • ¡Deja tu huella! Impacta con nuestros proyectos de voluntariado social. ¡Únete a la multinacional española de servicios de tecnología e ingeniería referente en el mundo! Atendiendo a la Ley Orgánica 3/2007, de 22 de marzo, Ayesa se ha marcado como objetivo promover la defensa y aplicación efectiva del principio de igualdad entre hombres y mujeres, evitando cualquier tipo de discriminación laboral por razón de sexo, garantizando así las mismas oportunidades de ingreso. Asimismo, fomentamos la diversidad, rechazando cualquier tipo de discriminación por razones de raza, sexo, diversidad funcional, religión, orientación sexual, identidad sexual, o cualquier otra condición personal o social, apostando por construir un entorno inclusivo y enriquecedor

About us: At Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind. Our goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America. We envision a world full of possibilities, where location is flexible and housing doesn’t limit your options. Help us turn this vision into a reality. We are looking for talented individuals to join us on our exciting journey to redefine the rental market—from Madrid to the world. About the Role We are looking for an enthusiastic Hospitality Intern to support our team in managing tourism distribution, reservations, and guest services. This is an excellent opportunity to gain hands-on experience in the hospitality industry while assisting in key operational processes. No prior experience in hospitality is required—just a proactive attitude and a willingness to learn! What you´ll do • Respond to customer inquiries and provide support to leads throughout the booking process to drive conversions., • Provide direct support to guests, addressing questions and assisting with minor requests to enhance their stay., • Update property information on digital tourism platforms, including photos, descriptions, and availability to ensure high-quality listings., • Support the monitoring of tourism channel performance and verify the accuracy of all active listings., • Manage and update the internal CRM with accurate reservation data and client information. About you • Currently studying or recently graduated in Tourism, Hospitality, Business, or a related field., • Strong communication skills and willingness to learn., • Detail-oriented and organized, with the ability to multitask., • Basic proficiency in Microsoft Office and/or Google Suite., • Fluency in English, additional languages are a plus. What We Offer • A charming office in the heart of Madrid., • An international work environment with more than 18 nationalities!, • Hybrid work model., • A culture of autonomy, innovation, and feedback., • Free drinks: Coffee and tea are always available., • After-work events and an amazing internal culture., • Internal growth opportunities., • Discounts at partner stores., • Exclusive discounts on our properties for you and your family At Homeclub, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

ABOUT THE COMPANY Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: • We will respect and value your background and perspectives, • We will work together with integrity, • We will share our incredible pride for job, company and industry What we ask of you: • Bring passion to all that you do, • Listen, move fast and think innovatively, • Speak up, have ideas and share them, • Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Who we are We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts. In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc. With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better. Join our family today. “Together, we'll make travel better.” Overview We are seeking a dynamic and experienced Director of Food & Beverage to lead the culinary and service operations across premium airport lounges in Madrid. This role demands a visionary leader with deep knowledge of the Spanish hospitality market, exceptional operational expertise, and a passion for delivering world-class guest experiences. Key Responsibilities • Strategic Leadership: Oversee all F&B operations across segmented lounges, ensuring consistency, quality, and innovation., • Team Management: Lead and mentor a diverse team of chefs, service staff, and supervisors to maintain 5-star standards., • Vendor & Chef Collaboration: Work closely with the appointed gastronomic consultant/chef to implement curated menus, presentation styles, and ambience strategies., • Operational Excellence: Manage daily operations including inventory, staffing, hygiene, and compliance with local regulations., • Guest Experience: Ensure exceptional service delivery tailored to different lounge segments (VIP, business, etc.)., • Budget & Cost Control: Develop and manage budgets, optimize costs, and drive profitability without compromising quality., • Local Market Integration: Leverage knowledge of Spanish culinary trends and supplier networks to enhance offerings., • Event & Banquet Oversight: Coordinate special events, banquets, and seasonal activations within the lounges. Candidate Profile • Language: Native or fluent Spanish speaker., • Experience: Minimum 10 years in F&B leadership roles within luxury 5-star hotels or high-end hospitality environments., • Background: Proven track record in both banquet operations and restaurant management., • Skills: Strong leadership, communication, and organizational skills. Ability to manage multicultural teams and high-pressure environments., • Knowledge: Deep understanding of Spanish culinary culture, guest expectations, and service excellence.

Evok Collection, grupo francés de hoteles y restaurantes de lujo con presencia europea, ofrece a sus huéspedes “una vida de ensueño” mediante una interpretación única y contemporánea del arte de vivir en los principales centros culturales y de estilo de vida. Con establecimientos en París, Madrid y Roma, Brach invita a descubrir un estilo de vida sofisticado y cercano. Su propuesta combina calidez, autenticidad y una visión contemporánea del espíritu de barrio, ofreciendo una experiencia inmersiva y vibrante tanto para visitantes como para residentes habituales. En Brach Madrid, estamos buscando una persona que quiera realizar sus prácticas en Recepción de Spa Wellness, La Capsule. Si eres una persona organizada con ganas de aprender y desarrollarte en un entorno dinámico, ¡Nos encantaría contar contigo! PRÁCTICAS / TRAINEE RECEPCIÓN DE SPA WELLNESS ¿Qué harás en este puesto? Apoyar en la gestión operativa y administrativa de la recepción del área wellness del hotel, garantizando una experiencia personalizada, fluida y de alto nivel para los clientes. Tus principales responsabilidades incluirán: • Recibir, atender y asistir a los huéspedes y clientes externos del área wellness con un enfoque orientado al servicio y la excelencia., • Explicar de manera clara y profesional los servicios y tecnologías disponibles en La Capsule., • Acompañar a los clientes durante su recorrido por las instalaciones cuando sea necesario., • Gestionar la agenda diaria del área wellness., • Coordinar las reservas y organizar los horarios de los servicios., • Mantener actualizada la información de clientes y reservas en el sistema., • Realizar confirmaciones de citas y atender consultas telefónicas o presenciales., • Control y seguimiento de llamadas telefónicas y consultas de clientes., • Mantener una comunicación fluida con el equipo, para asegurar la correcta planificación de los servicios., • Proporcionar orientación básica sobre los tratamientos disponibles., • Apoyo en tareas administrativas relacionadas con la recepción del área., • Mantener la confidencialidad y la imagen de excelencia de la marca en todo momento., • Realizar otras funciones o tareas afines que le sean encomendadas y que contribuyan al buen funcionamiento del departamento y del hotel. ¿Qué buscamos en ti? • Estudios en turismo, hotelería, estética, wellness, gestión de spa o áreas relacionadas., • Obligatorio: Posibilidad de firmar convenio de prácticas., • Formación o conocimientos básicos en estética o tratamientos de bienestar (valorado)., • Se valorará experiencia en atención al cliente, recepción, spa o wellness., • Manejo de herramientas informáticas (Microsoft Office)., • Dominio de español e inglés nivel intermedio (obligatorio). Otros idiomas serán valorables., • Excelente orientación al cliente., • Habilidades de comunicación y trato interpersonal., • Organización y capacidad para gestionar agenda y prioridades., • Actitud proactiva y capacidad de aprendizaje., • Interés por el sector wellness, salud y bienestar. ¿Qué ofrecemos? • Formación en un entorno internacional: Aprende de profesionales experimentados en el sector de la hospitality., • Contrato de prácticas por un periodo de 6 meses a 35 h semanal de L a D., • Ayuda al estudio + ticket restaurante.

The Luxury Collection forma parte del portafolio de lujo de Marriott International, un conjunto exclusivo de hoteles y resorts únicos en algunos de los destinos más fascinantes del mundo. Cada propiedad refleja el carácter, la historia y la cultura de su entorno, ofreciendo experiencias auténticas y memorables para viajeros que buscan descubrir lo extraordinario. El Hotel Santo Mauro, a Luxury Collection Hotel, situado en el corazón de Madrid, es un palacio histórico convertido en hotel de lujo que combina elegancia, tradición y una hospitalidad excepcional. Como parte de nuestro equipo, contribuirás a crear experiencias únicas para nuestros huéspedes, cuidando cada detalle y manteniendo los más altos estándares de servicio. En The Luxury Collection creemos que nuestros asociados son el alma de la experiencia que ofrecemos. Por ello, fomentamos un entorno de trabajo donde el talento, la pasión por la hospitalidad y la atención al detalle se valoran y se desarrollan. Aquí tendrás la oportunidad de formar parte de un equipo diverso, acceder a programas de formación y desarrollo, recibir reconocimiento por tu trabajo y crecer profesionalmente dentro de una compañía global. Funciones: • Procesar los registros de entrada de los huéspedes, confirmando reservas, asignando habitaciones y entregando/activando las llaves correspondientes., • Gestionar los diferentes métodos de pago, incluyendo cargos de alojamiento y pagos realizados en efectivo, cheque, tarjeta de débito o crédito., • Apoyar al equipo en la resolución de incidencias relacionadas con pagos, como problemas en el procesamiento de tarjetas de crédito., • Realizar seguimiento con los huéspedes para asegurar su satisfacción tras la resolución de cualquier incidencia o solicitud., • Anticiparse a situaciones de sobreocupación, gestionando alternativas de alojamiento adecuadas cuando el hotel no pueda alojar a huéspedes con reserva confirmada., • Procesar todas las partidas y cargos de los huéspedes, incluyendo cargos en disputa o salidas fuera de horario establecido., • Atender y gestionar llamadas telefónicas, mensajes y comunicaciones dirigidas a recepción., • Registrar y dar respuesta a solicitudes, preguntas o inquietudes de los huéspedes, garantizando un servicio eficiente y personalizado. Requisitos adicionales: • Grado Universitario en Turismo, ADE… o Formación Superior en Gestión de Alojamientos Turísticos. Valorable estudios de postgrado en Hospitality en Escuela Internacional, • Imprescindible nivel avanzado de inglés (Nivel B2- C1 de Marco Común Europeo) y nivel medio-alto de español., • Imprescindible conocimientos y experiencia demostrable en Opera ((PMS), • Experiencia de 2-3 años desempeñando las funciones descritas, valorándose muy positivamente la experiencia en segmentos Luxury en entorno de cadena internacional Condiciones: • Convenio de hoteleria de Madrid (hoteles 5 estrellas), • Ubicación centrica, • Turnos rotativos, • Descuentos empleados en Hoteles Marriott y restauración, • App Benefits

About the Role We are looking for an enthusiastic intern in the hospitality industry who will focus on floor quality as part of the operations quality team and who can support customer experience initiatives. This is an excellent opportunity to gain hands-on experience in the hospitality industry while contributing to key operational processes. A proactive attitude and a desire to learn are required! What you´ll do • Quality control and inspection of apartments prior to handover (inventory report and incident report)., • Provide direct support to guests, addressing questions and assisting with minor requests to enhance their stay., • Point of contact for incidents between owners and guests., • Follow-up on potential incidents., • Guests experience tracking. About you • Currently studying or recently graduated in Tourism, Hospitality, Business, or a related field., • Strong communication skills and willingness to learn., • Detail-oriented and organized, with the ability to multitask., • Basic proficiency in Microsoft Office and/or Google Suite., • Fluency in English, additional languages are a plus. What We Offer • A charming office in the heart of Madrid., • An international work environment with more than 18 nationalities!, • A culture of autonomy, innovation, and feedback., • Free drinks: Coffee and tea are always available., • After-work events and an amazing internal culture., • Internal growth opportunities., • Discounts at partner stores., • Exclusive discounts on our properties for you and your family At Home Select, we believe in creating a positive and inclusive work environment that empowers our team members to succeed. we’re committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We strive to be a more equal opportunity workplace.

We’re hiring: Summer Receptionist Temporary position | Start date: 1st May Do you love customer service and enjoy being at the heart of a busy, people-focused environment? We are looking for a Summer Receptionist to join our team and help us create an exceptional experience for our students, residents, and guests. As the face of the residence, you will play a key role in the day-to-day running of reception: welcoming residents and visitors, handling queries and complaints, supporting check-ins and check-outs, coordinating with other departments, and helping everything run smoothly behind the scenes. Key Responsibilities: • Be the first point of contact for students, residents, and guests, delivering a friendly, professional, and welcoming experience at all times., • Manage reception operations, including queries, complaints, check-ins, check-outs, room readiness, payments, welcome documentation, and student account charges., • Build strong relationships with residents, resolving issues quickly and effectively to support customer satisfaction, retention, and recommendation., • Coordinate requests with Maintenance and Housekeeping and support the Residence Manager with administration and general office duties., • Monitor guest access, key handling, and general building security, reporting any concerns when necessary., • Manage mail, parcels, and in-house requests such as tenancy extensions, room moves, and tenancy transfers., • Support sales enquiries, lettings, and property viewings, while working closely with Finance, Sales, Housekeeping, and Maintenance., • Ensure company policies, procedures, and values are reflected in every part of the role through excellent customer service. Requirements: • Minimum B2 level in English., • Positive, proactive, and organised team player with great communication skills., • Strong attention to detail and a genuine passion for customer service., • Previous experience in reception, hospitality, or customer service is a plus. Position Details: • Temporary summer role, • Start date: 1st May, • 40 hours per week, with rotating shifts Monday to Sunday Interested? We’d love to hear from you!

The Junior Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Junior Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Qualifications: • SHIPBOARD Employment type, • 1-2 yrs experience as Front Desk/Receptionist in a 4 or 5 * hotel., • Ability to speak English clearly, distinctly and cordially with guests., • Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German, • Guest Services shipboard experience is an advantage Essential duties and responsibilities: • Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

Sales Director – HospitalityTech, Spain Our client is a leading HospitalityTech business providing SaaS-based solutions to a range of independent and larger-group businesses across the hospitality and retail sectors. Their clients include the likes of Burger King, Five Guys, Hilton and Nobu, and they are currently working towards some exciting growth targets over the upcoming years. As a result, they are looking for a Sales Director to join their team; this is a player-manager opportunity involving both leading a team of individual contributors as well as closing deals with larger clients & managing a sales pipeline. This is a crucial position for driving collaboration and success across the region; the successful candidate can expect to be leading a high-performance team, contributing to real growth across the business. This is a hybrid opportunity for individuals commutable to Madrid 2-3 days per week. Responsibilities • Build & lead a high-performance team, driving strategics for new business acquisitions and existing account expansion, • Definite & execute a sales strategy for the region, • Identify & develop relationships within the hospitality sector, building relationships with key stakeholders across the larger brands – managing the full sales cycle., • Act as an ambassador of the organisation at events, conferences and wider networking opportunities, • Partner with wider internal teams to drive success across the region and wider organisation The Successful Candidate • 4-5+ years sales leadership experience within the software space, • Experience building new relationships and managing existing relationships with larger clients, • Experience selling software into the hospitality sector is ideal, • Experience in a player-manager position would be ideal, • Commutable to Madrid 2-3 days per week Sales Director Package • Basic salary: €90,000, • OTE: +€50,000, • Stock options, • Pension options, • Annual leave options

We are looking for a dynamic Restaurant Operations Manager to join a growing hospitality group expanding in the United States. This role is ideal for a leader who combines operational excellence with commercial vision, and who is passionate about building high-performing teams and delivering outstanding guest experiences. You will play a key role in driving operational performance, strengthening brand culture, and supporting the growth of the business. This is a hands-on leadership position with real opportunities for career progression within an expanding organization. Key Responsibilities • Oversee the daily operations of the restaurant, ensuring smooth service and operational efficiency., • Lead, coach, and inspire the team to maintain high standards of hospitality, quality, and consistency., • Drive sales performance and commercial initiatives, identifying opportunities to grow revenue and improve profitability., • Monitor key operational KPIs including guest satisfaction, labor productivity, and cost control., • Ensure strong team culture and engagement, fostering an environment of collaboration, accountability, and continuous improvement., • Work closely with senior leadership on strategic initiatives, operational improvements, and business development opportunities., • Maintain excellence in food quality, service standards, and brand experience., • Support recruitment, onboarding, and development of team members to build a strong and sustainable talent pipeline., • Ensure compliance with all health, safety, and regulatory standards. Ideal Profile • 4–7 years of experience in restaurant management or multi-unit hospitality operations., • Strong commercial mindset, with the ability to drive sales and optimize profitability., • Highly operational and hands-on, comfortable leading from the floor., • Demonstrated ability to lead, motivate, and develop teams in fast-paced environments., • Strategic thinker with the ability to translate business objectives into operational execution., • Excellent communication and leadership skills., • Passion for hospitality, quality food, and creating memorable guest experiences., • Fluency in English and Spanish required What We Offer • Competitive salary $70,000 – $80,000 annually., • Performance-based bonus tied to operational and financial results., • Opportunity to join a fast-growing international restaurant group., • Clear career development and internal growth opportunities as the company expands., • A dynamic and collaborative work environment where people, culture, and quality matter.

Posicion: General Manager - Leisure Venue Ubicación: Madrid Salario: €90,000 - €100,000 gross per annum + bonus Ready to take the lead in a dynamic leisure environment? We’re looking for a driven and hands-on General Manager to oversee a high-energy, guest-focused venue. This is a place where experience matters — combining recreation, hospitality, and community to create something people genuinely enjoy. If you’re someone who thrives on responsibility, leads from the front, and knows how to turn ideas into results, this is your opportunity to make a real impact. What you’ll be doing • Take full ownership of the venue’s day-to-day operations, ensuring everything runs smoothly across all areas, • Lead, coach, and develop a diverse team to deliver outstanding guest experiences, • Maintain high standards across service, safety, presentation, and overall environment, • Monitor performance, budgets, and key metrics — and act quickly to drive improvements, • Collaborate across functions to keep operations aligned and efficient, • Bring fresh ideas to the table to boost footfall, engagement, and revenue through events, promotions, and partnerships, • Build strong relationships with guests, local stakeholders, and external partners, • Champion a culture of safety, compliance, and accountability at all times What we’re looking for • Proven management experience within a leisure, hospitality, or experience-led environment, • A confident leader who can energize teams and create a positive, high-performance culture, • Strong commercial awareness with experience managing budgets and driving results, • A proactive, solution-oriented mindset with the ability to adapt in a fast-moving setting, • Excellent communication and organizational skills, • Proficiency in English is a requirement, • Comfortable working with operational systems and digital tools, • Flexibility to work evenings, weekends, and peak periods as required, • Familiarity with safety regulations and operational compliance Posicion: General Manager - Leisure Venue Ubicación: Madrid Salario: €90,000 - €100,000 gross per annum + bonus Si deseas obtener más información sobre el puesto, por favor envíe su candidatura o su CV a . Conéctate con nosotros en redes sociales... Tweet us @COREcruitment

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a cruise line (shipboard), • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

The Challenge: Secure €350k/year in B2B SaaS sales within the international hotel industry. The Mission 🚀 Ecostars is the #1 ESG hotel certification in Western Europe and the most advanced sustainability SaaS for the hospitality sector worldwide. Our AI-driven platform is already used by over 3,000 hotels, and we are on a mission to triple our size in the next 12 months. We are looking for a Strategic KAM to lead SaaS sales among major European hotel chains. You will manage an ARR target of €30k/month (average ticket size of €20k). To excel, you should have a proven track record in international B2B SaaS sales with similar high-level metrics. Your Impact 🌟 • Global Expansion: Engage and convert C-level executives (CEOs, COOs, Sustainability Directors) at the world’s leading hotel groups, • Relationship Building: Travel to corporate headquarters across Europe to build trust and close long-term strategic deals, • Sustainability Expert: Translate complex data—carbon footprints, water usage, and energy efficiency—into a winning business case for our clients Who We Are Looking For 🏅 • International Profile: Native or C2 English is mandatory. We value international professionals currently based in Spain who are comfortable managing a diverse European portfolio, • SaaS Expert: 4+ years of B2B SaaS sales experience in a Startup/Scaleup environment, consistently hitting KPIs above €250k/year, • Analytical & Driven: You combine high-energy sales with a data-driven approach, • Strategic Communicator: You can simplify technical projects and negotiate with multiple stakeholders, • Autonomy: You execute from day one and hold yourself to the highest professional standards Why Ecostars? 🌎 • Real Leadership: Join as one of our first three KAMs. You have a "blank canvas" to shape our international growth, • Purpose-Driven: We are a B Corp. Your work directly contributes to a more sustainable planet, • High-Performance Culture: Work with a young, tech-savvy team in a fast-paced ESG-tech space. This is a fast track to a "Head of Growth" role, • Competitive Package: Salary based on experience + performance bonuses + potential equity package Is this your next professional leap? ⚡ If you are a high-performer in international sales and want to lead one of the most relevant ESG+Tech projects in the world, we want to meet you. ¡Apply Now! and lead our global expansion. 🚀

Sobre Rezefy Rezefy es una empresa proptech que está modernizando el alquiler de alojamiento para estudiantes en Madrid. Aportamos estructura, transparencia y fiabilidad a un mercado que sigue siendo manual y fragmentado. Somos un equipo pequeño con alto nivel de autonomía, comunicación directa y foco en construir las cosas bien. Tu misión Serás responsable de hacer crecer la oferta de Rezefy incorporando a la plataforma gestores de propiedades, operadores de coliving y propietarios con carteras de mayor tamaño. Gestionarás todo el proceso comercial de principio a fin: desde la prospección y el primer contacto, pasando por la negociación y el cierre, hasta el onboarding en la plataforma. Es un puesto muy operativo y con impacto directo en el crecimiento del negocio. Además de ejecutar, contribuirás a mejorar el enfoque comercial compartiendo aprendizajes del mercado y ayudando a refinar mensajes y procesos. Qué harás en tu día a día • Identificar y contactar gestores de propiedades, operadores de coliving y propietarios con carteras amplias, • Gestionar oportunidades comerciales de principio a fin: primer contacto, cualificación, negociación, cierre y onboarding, • Trabajar con leads inbound junto con el equipo de marketing para convertir partners interesados, • Coordinarse internamente para asegurar que las propiedades se configuran correctamente y están listas para su comercialización, • Construir y mantener relaciones a largo plazo con gestores, operadores y propietarios, • Hacer seguimiento constante de conversaciones abiertas para avanzar en los acuerdos, • 3–5 años de experiencia en ventas B2B, desarrollo de negocio o partnerships, • Experiencia demostrable vendiendo a empresas y decisores (pymes, operadores u otros perfiles similares), • Historial sólido gestionando acuerdos de principio a fin, • Comodidad con prospección outbound, seguimiento, negociación y cierre, • Experiencia en real estate, gestión inmobiliaria, coliving, hospitality o sectores afines es un plus, • Capacidad para trabajar de forma autónoma y gestionar múltiples oportunidades en paralelo, • Excelentes habilidades de comunicación y construcción de relaciones, • Mentalidad práctica y orientada a la ejecución, • Perfil proactivo, organizado y orientado a resultados, • Nivel de inglés B2 o superior Por qué Rezefy • Puesto clave con impacto directo y visible en el crecimiento del negocio, • Salario fijo competitivo más comisiones ligadas a resultados, • Alto nivel de autonomía con ownership real sobre tus cuentas y acuerdos, • Colaboración directa con el equipo fundador, • Entorno startup dinámico con comunicación abierta y ciclos de decisión cortos, • Fuerte oportunidad de crecimiento profesional conforme Rezefy escala

Sales Development Representative (French or German Speaking) Salary: Circa €33,000 Location: Hybrid / Remote We’re recruiting on behalf of a global fintech that builds payment and commerce technology specifically for the hospitality industry. Their products are used by hotels and hospitality groups across Europe to improve guest experience and operational efficiency. What you’ll be doing • Engaging hospitality prospects via phone, email, and LinkedIn, • Qualifying inbound and outbound leads, • Booking meetings for senior sales colleagues, • Building strong relationships with hotel and hospitality decision-makers What they’re looking for • Proficient French or German, • Experience in hospitality, travel, hotels, or early-stage SaaS sales, • Comfortable speaking with customers and working to targets, • Energetic, curious, and commercially driven Hospitality experience is highly valued — you’ll be selling into an industry you understand.

The Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. The Front Desk Manager must possess outstanding hospitality, communication, leadership and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Front Desk Manager is held fully accountable for the leadership required to foster a quality and personalized guest experience within the team. This individual will take full ownership of Front Desk Team regarding all results, financial, development, training and analytical aspects including the accountability of escalated guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of the Front Desk Operations, back and front of house. Qualifications: • SHIPBOARD Employment type., • Must at least have more than 4 yrs of experience in a Front Desk Managerial position or a General Manager position in a boutique hotel or in a 4–5-star hotel experience., • Experience in handling 100+ guests in a 4–5-star hotel., • Experience in handling and supervising 30+ Team Members in Guest Services Department., • Must be willing to work under pressure, • Ability to speak additional languages such as Spanish, Italian, Portuguese, French or German preferred (Conversational Proficiency). Essential Duties & Responsibilities: • All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required., • Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and Guest Relations for all interactions and calls providing impeccable, personalized quality of service to internal and external guests and crew alike, • Executes the Ability to Resolve Issues vision in accordance with the current Standards of Excellence, holds accountability over all team development and performance opportunity, fosters healthy financial figures and guest satisfaction results., • Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • Due diligence, care and attention to detail in all interactions and operations with an elevated focus on precision during financial transactions and cash float operations, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening

Sales Executive Location: Madrid JOB SCOPE The Sales Executive focuses on assisting the Sales team in driving revenue, identifying business opportunities, and adding value to an expanding portfolio of airport lounge and hospitality services. This role will also support client relationships, contribute to sales initiatives, and collaborate with internal teams to ensure high-quality service delivery in a fast-paced airport environment. JOB RESPONSIBILITIES • Assist in the planning, controlling and execution of all matters related to the running of the Sales Department., • Monitoring all aspects of the marketplace, obtain competitor research and report back on all market trends in a structured way. Compile reports on findings to present to Senior Management., • Responsible for the Madrid enquiry handling for Plaza Premium Lounges, ALLWAYS and Aerotel, • Responsible for bringing in new clients, • Responsible for creating sales reports for Plaza Premium Lounges, ALLWAYS and Aerotel, • Support the lounges and Hotel with the communication of new promotions generated by local PPG and HQ Sales. Duties to include cascading information to the lounges and hotel., • Liaising with key departments in Madrid and HQ and working closely with other sales team (inside and outside PPG) to create synergy and get benchmark, • Close liaison with the Finance and Marketing teams to ensure alignment JOB REQUIREMENTS • University graduate in Business Administration or related disciplines, with 1-2 year(s) relevant experience, • Excellent Market research practices and techniques, • Experience analysing data, • Strong understanding of travel industry is a definite advantage, • Having strong communication skills and being an analytic decision maker and excellent attention to detail, • Good problem-solving skills and excellent phone and presentation skills, • Proficiency in Microsoft Office, CRM, and sales software programs., • Good command of spoken and written skills in English and Spanish

Qualification: • Minimum of 3 years of hospitality experience preferred with expert knowledge of Forbes Travel Guide service., • Proven ability to design, build and implement training programs that meet the specific needs of the shipboard operation., • Knowledge of the principles and processes for providing personalized services including needs assessment techniques, quality service standards, and guest/crew satisfaction evaluation techniques., • Expert in using Microsoft Office 365 suite, • Advanced knowledge of principles and techniques of coaching, mentoring, and performance consulting., • Knowledge of principles and processes for providing personalized services including needs assessment techniques, quality service standards, and guest/crew satisfaction evaluation techniques., • Ability to use multiple communication and interaction methods to collaborate effectively to get results and develop customer champions, • Ability to speak English clearly, distinctly, and present professionally, • Exceptional skills in report writing and record keeping Duties/responsibilities: • Collaborates with L&D/HR partners to develop tailored training based on identified opportunities, • Responsible for influencing the scores of the Forbes Travel Guide ‘Quality Assessments’ and ‘Global Partner Ratings’ conducted fleet-wide., • Identify areas of opportunity based on observations, from previous Forbes Quality Assessment reports and internal evaluations to then provide targeted support to both individual owners and department leaders., • Submit post-visit elevation planning reports to Executive Committee and onboard owners., • Focused on ensuring consistent delivery of the Retreat Program service standards, set-ups, and SOPs to elevate the suite experience., • Consultative holistic approach to ensure cross departmental communication is open & strong, • Owner of the Self-Evaluation 5-star Performance Platform, ensuring that it is being used across the fleet consistently, partnering with leaders across the fleet to utilize the data from internal evaluations to identify areas of opportunity, • Performs other duties as required.

Be the human behind the magic. At OneThousandClub, we believe loneliness is one of the defining challenges of modern life. We gather strangers around tables so they leave as friends. Through intimate dinners, host-led experiences, and meaningful gatherings, we help people feel at home in a new city. We are looking for a Customer Success & Host Program Manager — a deeply member-focused role that ensures every interaction feels human, every host feels supported, and every dinner runs with care and ease. The Role You will be the first point of contact for our members and the operational heart of our Dinner at Home series and Host Program. From responding to member messages to coordinating dinners and supporting hosts, you will ensure our community feels cared for and connected — even behind the scenes. This is a remote, flexible role that can be done alongside studies or another job, requiring strong organization, responsiveness, and warmth. Core Responsibilities 1. Member Support & Communication Be the calm, kind voice behind the community. • Respond to member questions via WhatsApp, email, Instagram, and LinkedIn DM’s on the day of receiving them (you don’t let any message slip through the cracks), • Manage messages per day with care and clarity, including requests such as:, • ticket changes & cancellations, • membership pauses, • event questions, • login & payment issues, • failed payment follow-up, • event ideas & feedback, • Track referred members weekly in the system., • Use Periscope to manage communications and ensure performance., • Ensure all messages are responded to promptly between 10:00–18:00, and into the evening when events occur., • Maintain a maximum response window of 12 hours. 2. Coordinate the Dinner at Home Series Help create unforgettable evenings — from behind the scenes. • Continually build our chef pipeline and chef roster, negociating contracts, • Match hosts and chefs from submitted forms., • Send preparation guides and confirm logistics., • Ensure smooth coordination for 1 dinner per day., • Keep communication clear and energy positive via WhatsApp., • Ensure all chef invoices are correct and approved for payment 3. Support & Coordinate the Host Program Support the people who create magic. • Liaise with event hosts, • Provide event briefs, contacts, and guidance., • Manage the Host Circle WhatsApp group., • Organize and schedule host training sessions., • Occasionally coordinate thank-you gifts for hosts., • Help maintain host engagement and confidence. 4. Community Engagement & Improvement • Be the first point of contact for the community., • Surface recurring questions, feedback, and improvement ideas., • Help strengthen systems that improve the member experience. 5. Team Participation • Attend one weekly team meeting., • Collaborate asynchronously with the global team. Who You Are You love helping people and take pride in making things run smoothly. You may be a great fit if you are: • Warm, patient, and emotionally intelligent, • Highly organized and detail-oriented, • Calm under pressure and solution-focused, • A clear and kind communicator, • Comfortable managing multiple conversations, • Reliable and responsive, • Fluent in English (Spanish or Portuguese a plus), • You enjoy being the person who makes others feel cared for. Perks of the Role • Access to a global community of inspiring people, • Invitations to select dinners & events, • Flexible remote work, • A role centered on human connection and meaningful experiences, • Be part of a movement helping people gather in real life How to Apply Send to : • A short note about why community and connection matter to you, • Your city & availability

About The Role: Our client, a renowned design practice who are at the forefront of the industry, are looking for a skilled and creative Senior Interior Designer to join their team in Madrid. This is a fantastic opportunity to work with a studio that is known for its blend of timeless tradition and forward-thinking projects. Within this role, you will assist the creative efforts of hospitality centred designs from concept through to project delivery and play an active role in the design aesthetic of the practice. You will be coordinating projects with a variety of clients and external consultants, conceptualizing and pitching exciting new briefs and collaborating with the wider team to deliver forward thinking projects. If you are an ambitious designer who wants to work with a distinguished team, this could be the perfect role! Offering strong career progression within a practice that is highly regarded around the world, with international, award-winning projects across the globe, you would be privy to a practice with a strong vision for creativity, talent and success. Key Responsibilities: • Maintain an understanding of the interior industry, current trends and possess strong ideas about how to incorporate this into designs which are both exciting, relevant and timeless, • Understand the client needs, gather inspiration from various sources to inform design concepts, • Create design concepts with the help of the team using mood boards, sketches and visualisations that capture the desired look and feel of the space, • Develop functional spatial layouts through 2D and 3D modelling software to present visual representation to clients, • Maintain project delivery dates, ensuring works are delivered promptly and to a high quality, • Develop solutions and provide advice to the wider team, • Maintain strong communication with both internal and external stakeholders, • Prepare and present creative presentation to clients that show the narrative for concepts in an exciting and forward-thinking way, • Attend site/client meetings and regularly coordinate with external consultants to ensure smooth delivery of projects, • Lead and manage a team of Junior and Intermediate Designers, • Collaborate and assist through the full scope of hospitality projects from collaborative conceptual stages to delivery, • Prepare design specification and have a good understanding of FF&E, space planning, lighting, and plan layouts Key Skills/Requirements: • A degree within interiors, interior architecture or architecture is necessary for the role, • At least 10 years of experience within professional practice, • Several project experience within hospitality sectors, • Advanced skills in AutoCAD, • Experience in Revit, Rhino, Enscape or Sketchup is beneficial, • Strong demonstration of technical and creative skillset, • Good interpersonal skills, • Ability to multitask and work well in a fast-paced environment To apply for this position please click on the apply button to attach your CV (and portfolio for design positions). By applying for this role, you are confirming that you agree to our Privacy Policy (full details are shown at the bottom of our website), and that all details submitted by you are correct and to the best of your knowledge. The Crowd is an equal opportunities employer and agency.

Project Coordinator (French or German Speaking) Salary: €35,000 – €40,000 Location: Hybrid We’re recruiting for a hospitality-focused fintech that delivers complex implementations for hotel groups across Europe. What you’ll be doing • Coordinating customer-facing projects and implementations, • Supporting system rollouts and integrations, • Managing timelines, stakeholders, and documentation, • Working cross-functionally with internal teams and partners What they’re looking for • Proficient French or German, • Experience coordinating projects or implementations, • Hospitality or hotel industry background, • Very helpful: experience with Property Management Systems (PMS), • Highly organised with strong attention to detail This role suits someone who understands how hotels operate and enjoys keeping projects on track.

We are Hiring! At Muppy, we are building an end-to-end real estate investment platform. We help people invest in residential assets and we manage the full lifecycle of each property: from acquisition and setup to rental, operations and performance optimization. Our rental team plays a key role in this model. Its mission is clear: maximize occupancy and performance of our assets, ensuring strong and sustainable returns for our investors across short, mid and long-term rentals. We operate in Madrid, Barcelona, Málaga, Valencia and Alicante, managing a growing portfolio of residential properties designed for flexibility, quality and professional management. We are now looking for a Booking / Sales Executive Intern to join our Madrid-based team. This role is ideal for someone who enjoys sales, has an idea of the dynamics of rentals and hospitality, and cares about joining the real estate market. If you are motivated by results and want to grow inside a fast-scaling proptech with real responsibility, we’d love to meet you. Technology at the Forefront: Leveraging cutting-edge technology, we strive to enhance the living experience, making it seamless and intuitive. Our commitment to innovation is not just a promise; it’s our day to day practice. Overview: We are looking for a Booking & Guest Relations Intern, dynamic and proactive to achieve our kpis, related targets and grow within the company. Key Responsibilities: • Manage our Apartments and Rooms availability in our Channel Manager, • Manage our portfolio across different sales channels: Idealista, Airbnb...etc, • Prospect, plan and qualify the best leads to our properties, • Follow the best leads in our CRM, • Interact with prospects through calls (20-30 calls/day) and messages from any channel, • Signing customer agreements by reaching the set kPI´s Don’t stress, we will provide you with everything you need to achieve the above! Requirements: • Actively pursuing a university degree in Toursim, Business Administration, MKT or related is a plus but not a must. We value hard work!, • Neednes to have a university agreement, • Proactive, decisive and positive, • Outstanding communication skills, • Continuous learning capacity, • Excellent English and Spanish skills. Other languages will be a plus, • Commitment to established objectives Muppy Life Benefits • Fixed salary + Competitive bonus, • Structured Career Plan: We're invested in your future., • Flexible Hybrid Work Model: Balance is key – our hybrid model combines the best of both worlds, in-office collaboration, and remote work convenience. Discover the Muppy Culture: We are thrilled to welcome new members to our team. That's why we offer a comprehensive immersion program where we'll train you and facilitate natural and enjoyable connections with your colleagues. During this program, you'll learn about our work processes and how you'll collaborate with your team, all in a fun and engaging way. • Radiant Good Vibes: A workplace atmosphere filled with positivity and energy., • Commitment to Care: We prioritize the well-being of our people and the planet., • Appetite for Growth: Hungry to grow? So are we! Join us in our journey of continuous development and innovation., • Pride in Belonging: Be part of a team where your contributions are valued and your sense of belonging is nurtured., • Openness to Talent: We value diversity and potential. Even if you don't tick every box, if you're passionate and skilled, we want to hear from you! Join us in our mission to turn residential assets into high-performing rental investments. At Muppy, your role goes beyond closing bookings — you will directly impact occupancy, revenue and returns for our investors. Ready to grow with a fast-scaling proptech where your work has real impact on performance and results? Apply now and help us build the future of professional residential rentals.

About the International Key Account Manager (B2B SaaS) job offer Nuclio Talent is looking for a Key Account Manager for one of the leading hospitality tech startup. Your mission will be to drive and scale B2B SaaS sales within major international hotel groups, securing high-value deals and contributing to the company’s ambitious growth plan. What are the key responsibilities of this role? • Lead SaaS sales targeting major European hotel chains, managing an ARR target of approximately €30k/month., • Engage and convert C-level stakeholders (CEOs, COOs, Sustainability Directors) across top international hospitality groups., • Build and nurture long-term strategic relationships through regular interaction and travel across Europe., • Translate complex sustainability data (carbon footprint, water usage, energy efficiency) into clear and compelling business value propositions., • Contribute to the company’s international expansion by identifying new business opportunities and closing high-impact deals. What skills do you need to succeed in this role? • +3 years of experience in B2B SaaS sales within startup or scale-up environments, with a strong track record of exceeding targets (above €250k/year)., • Native or C2 level of English (mandatory), with an international mindset and experience managing diverse European markets., • Strong analytical skills combined with a results-driven and high-energy sales approach., • Excellent communication and negotiation skills, with the ability to simplify complex solutions and manage multiple stakeholders., • High level of autonomy, ownership, and ability to operate in a fast-paced environment. Why should you apply for this role? • Competitive Package: 35K - 50K + performance bonuses + potential equity package, • Location: Madrid., • Join a fast-growing Tech startup with strong international expansion plans., • High-performance and dynamic environment with strong career growth opportunities (potential path to Head of Growth).

About the Company Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate. Our promise to you: • We will respect and value your background and perspectives, • We will work together with integrity, • We will share our incredible pride for job, company and industry What we ask of you: • Bring passion to all that you do, • Listen, move fast and think innovatively, • Speak up, have ideas and share them, • Believe in customer service, and treating every person with kindness As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world. Join our family today. Together, we'll make travel better. Job Scope: The SLA Manager is responsible for ensuring full compliance with all contractual Service Level Agreements (SLAs) across assigned airport lounge operations. This role oversees service quality, operational checklists, buffet standards, and performance monitoring to ensure contractual commitments are consistently achieved. The SLA Manager works closely with operational leaders, support functions, and airport stakeholders to drive corrective actions, maintain service excellence, and protect the business from penalties or compliance risks. Job Description: • Monitor and ensure compliance with all contractual Service Level Agreements, KPIs, and performance standards., • Conduct daily operational inspections, including verification buffet checklist compliance, service & cleanliness compliance and overall service quality., • Ensure all operational and contractual checklists are completed accurately and within defined timelines., • Identify service gaps, non-conformities, and compliance risks, and initiate immediate corrective actions., • Conduct daily/weekly meetings with internal stakeholders to review the days findings and prepare clear workflow plans to close gaps promptly., • Coordinate closely with the Executive Chef, Director F&B, Procurement, Finance, General Manager, and Regional Head Office to ensure SLA requirements are aligned with operational, financial, and quality objectives., • Work collaboratively with Executive Chef & Dir FnB to ensure buffet presentation, food quality, beverage quality ,replenishment standards, and menu compliance meet contractual obligations., • Liaise with Procurement to ensure approved suppliers, product specifications, and service standards align with contractual commitments., • Coordinate with Finance to monitor penalty risks, cost impact, and performance-linked financial implications., • Conduct weekly review meetings with airport client representatives to discuss operational performance, service improvements, compliance status, and agreed action plans., • Maintain strong working relationships with airport stakeholders to ensure transparency and proactive issue resolution., • Prepare and submit daily, weekly, and monthly SLA performance reports to management and regional office., • Support internal and external audits related to contractual compliance., • Ensure documentation of corrective actions, root cause analysis, and preventive measures., • Escalate recurring issues or high-risk non-compliance matters to senior management with recommended solutions., • Drive continuous improvement initiatives to enhance service standards and operational efficiency., • Champion and document best practice processes across business units, ensuring successful initiatives are identified, shared, and recognized internally to drive service excellence., • Develop and submit a Monthly Local Quality Assurance Plan, outlining key quality assurance initiatives and improvement activities for the upcoming 30 days in alignment with Group Quality Assurance requirements., • Execute and coordinate the Mystery Shopper Program in accordance with the annual Quality Assurance plan, ensuring insights are analyzed and corrective actions are implemented to improve service delivery., • Implement and support the Total Quality Management (TQM) – Review, Reinforce, and Refine (TQM-R3) process to strengthen service delivery standards and continuous improvement initiatives across operations., • Ensure the effective implementation of the Defect Reporting, Recording, and Resolution Process (DR3) by encouraging operational teams to report service defects, documenting root causes, and ensuring timely resolution before or after guest departure., • Monitor and analyze guest feedback platforms including guest surveys, review platforms, and internal feedback tools to identify service gaps, recurring issues, and improvement opportunities., • Conduct daily, weekly, and monthly trend analysis of service defects and operational performance indicators, ensuring reduction of recurring issues and improvement in guest satisfaction metrics., • Establish and maintain Quality Improvement Communication Boards within business units to communicate service standards, ongoing quality initiatives, and operational performance updates to frontline teams., • Identify and appoint Quality Champions, PICs, or Duty Managers within business units to lead daily quality improvement initiatives and support implementation of service standards., • Conduct daily quality improvement briefings with operational teams to review service observations, highlight improvement areas, and reinforce service standards., • Collaborate with Learning & Development teams to implement structured on-job training programs focused on service quality standards, SLA awareness, and continuous improvement practices across operational teams., • Be responsible for compiling guest feedback from all portals like google reviews , airport portals etc and share with relevant stake holders . Share a monthly department wise analysis of strengths and areas of improvement ., • Support training and awareness programs to ensure operational teams understand SLA expectations and service standards., • Ensure all steps and escalations in place to avoid any financial penalties Job Requirements: • Minimum 6 to 8 years’ experience in SLA management, operations management, hospitality, airport lounge operations, or contract catering., • Bachelor’s degree in hospitality management or business administration, or related field preferred. Being certified in six sigma green belt is an added advantage., • Strong understanding of Service Level Agreements, KPIs, and contractual compliance frameworks., • Knowledge of food and beverage is preferred., • Experience managing multi-stakeholder environments., • Strong analytical and reporting skills., • This is an operational role that requires majority of time to be within live operations to check SLA compliance on a daily basis., • Confident in leading meetings with clients and senior internal stakeholders., • Good negotiation and problem-solving skills., • Proficient in Microsoft Excel, Word, and reporting tools., • Strong organizational skills with ability to manage multiple priorities., • Ability to work under pressure in a fast-paced airport environment. Note: Please Attach your CV / Resume in English

🚀 Quién es ePackPro — la plataforma n.º 1 de HACCP digital ePackPro es una scale‑up SaaS fundada en 2012, pionera y hoy líder en el mercado del HACCP digital. 🎯 ¿Nuestra misión? Permitir a los profesionales del sector F&B mantenerse 100% conformes con la normativa — sin dedicarle días enteros — para que puedan centrarse en lo que realmente importa: su oficio, su pasión. Nacida en una cocina y creada por un restaurador, ePackPro acompaña hoy a 20.000 profesionales en 40 países. Cada día, nuestra solución digitaliza la trazabilidad, automatiza los controles y garantiza la conformidad… con total tranquilidad. 📊 Algunas cifras clave 📌 20.000 clientes confían en nosotros 📈 +40% de crecimiento en 2024 | +35% en 2025 💰 €50M+ de ARR 👥 300+ colaboradores 🌍 4 oficinas en Europa: Brest, París, Madrid, Milán 📢 ¡ePackPro está ampliando su equipo de SDR en Madrid! ¿Los desafíos te motivan y superar tus objetivos te impulsa cada día? ¿Quieres ver el impacto directo de tus acciones en el crecimiento de una empresa en fuerte expansión? ¿Te gusta trabajar con compañeros motivados, avanzando juntos en la misma dirección? 🎯 Tu misión: generar oportunidades comerciales de alto potencial Como Sales Development Representative (SDR), serás responsable de generar y calificar oportunidades para nuestro equipo comercial. Junto con tus compañeros SDR, eres una pieza estratégica de nuestro embudo de conversión y el primer punto de contacto con los prospects. 🛠 Tus responsabilidades diarias Gestión del inbound • Gestionar rápidamente los leads inbound, • Calificar a los prospects con precisión y entendimiento de sus necesidades, • Programar reuniones cualificadas para el equipo Sales, • Identificar y contactar nuevos prospects objetivo (prospecting, cold calling), • Personalizar el acercamiento en función de una preparación específica (sector, retos, perfil…), • Calificar los leads según nuestros criterios clave, • Organizar demos de alto potencial para el equipo Sales en el territorio, • Mantener el seguimiento para preservar el engagement e identificar nuevas oportunidades 🎯 Este rol es ideal para ti si… • Tienes una primera experiencia en un rol similar (idealmente en un entorno B2B) con una fuerte parte outbound., • Te sientes cómodo con herramientas telefónicas (ej. Aircall, Ringover) y con CRM (ej. Salesforce)., • Conoces y/o tienes curiosidad por las metodologías de cualificación., • Eres riguroso, estructurado y uno gran comunicadore., • Te gusta afrontar desafíos, tanto de forma individual como en equipo., • Nice to have: conocimiento del sector HoReCa o de las normas HACCP. 👉 Por qué esta es una verdadera oportunidad • Contribuirás directamente al crecimiento de los ingresos., • Entrarás en un mercado en fuerte expansión: las soluciones digitales para HACCP y la trazabilidad alimentaria están acelerándose rápidamente, impulsadas por la presión normativa y la transformación digital en el sector food & hospitality., • Desarrollarás competencias sólidas en venta, cualificación y constancia., • Te unirás a un equipo cohesionado donde el apoyo y la amabilidad son valores fundamentales., • Beneficiarás de objetivos alcanzables y progresivos. 📄 Detalles del rol • Ubicación: Madrid, • Contrato: Indefinido, • Política de teletrabajo: Presencial con 1 día de teletrabajo a la semana, • Compensación: 25K€ + comisiones mensuales sin límite

Senior Sales Partnership Manager for Take A Chef 🚀 What if you could own the deals that actually shape a company’s growth? At Private Chef Manager (a Take a Chef initiative), we’re building the infrastructure behind premium private chef experiences for top travel & hospitality brands. Our partners don’t just buy a service, they unlock a new revenue stream, elevate guest experience, and scale something they couldn’t build alone. And now, we’re at the stage where the right commercial hire changes everything. We’re hiring a Senior Strategic Partnerships Manager Not a “just sales” role. Not a “just account management” role. This is end-to-end ownership of high-value partnerships. You’ll be the person who: • Opens doors that matter, • Closes complex, multi-stakeholder deals, • Turns pilots into long-term revenue engines What makes this role different You won’t be: ❌ Passing leads ❌ Stuck in one part of the funnel ❌ Selling a commoditized product You will be: ✅ Building your own strategic pipeline ✅ Leading consultative, high-level conversations ✅ Designing deals, not just closing them ✅ Acting as a partner, not a vendor Your playground • Multi-region property managers, • Villa-focused OTAs What you’ll be doing Hunting with precision • Identify and unlock high-value accounts, • Craft smart, personalized outreach, • Navigate decision-makers across functions Closing with strategy • Run sharp discovery and understand how they actually operate, • Build tailored pilots and rollout plans, • Lead negotiations and land strategic deals Expanding value • Stay close post-signature, • Ensure strong launches, • Spot expansion before they ask for it You’ll thrive here if you… • Have 4+ years closing B2B deals end-to-end, • Are comfortable in long, complex sales cycles, • Can switch between strategy and execution fast, • Know how to build trust with senior stakeholders, • Are fluent (C1-C2) in English (this is a mandatory requirement)., • Can work 100% on-site at our Madrid office (Metro Guzmán el Bueno) with a flexible start time between 9:00 and 11:00 AM. ✨ Bonus: hospitality, travel, luxury, SaaS, or marketplace experience What success looks like • You build a pipeline that actually converts, • You close high-quality, strategic partnerships, • Your accounts launch fast and expand early, • You become someone partners rely on and not just buy from Why this is a great move • High ownership. No hand-holding. No bureaucracy, • Direct impact on revenue and company trajectory, • Work with premium, international players, • Shape how partnerships are built from the ground up, • Strong upside for strong performance 👉 If you want bigger deals, more ownership, and real impact , let’s talk.

Únete a Flipco y participa en la transformación del sector del flex living. En Flipco buscamos un/a Sales Executive para liderar la captación de clientes y acuerdos corporativos en la apertura de nuestro nuevo aparthotel en Tres Cantos. Será responsable de impulsar el crecimiento comercial del activo, generando negocio, cerrando estancias medias y largas, y construyendo relaciones sólidas con empresas y agencias. Principales responsabilidades: • Incrementar el flujo de huéspedes y el ritmo de crecimiento del activo., • Gestionar visitas de clientes al inmueble y coordinar reservas., • Realizar el seguimiento comercial hasta el cierre de acuerdos., • Coordinar contratos y renovaciones de estancias., • Elaborar informes de rendimiento por periodos y estacionalidad., • Colaborar con distintos equipos internos para maximizar la rentabilidad y la satisfacción del cliente. Habilidades clave: • Excelentes capacidades de comunicación, negociación y cierre., • Perfil organizado, proactivo y orientado a resultados., • Capacidad para trabajar con equipos multidisciplinares., • Manejo de CRM y herramientas ofimáticas. Requisitos • Experiencia previa en ventas (hospitality, aparthoteles, real estate o similares)., • Nivel alto de inglés. ¿Ofrecemos? • Proyecto nuevo con alto potencial de crecimiento., • Salario competitivo., • Autonomía y desarrollo profesional. Flipco by ARGIS es la operadora de flex living de ARGIS, especializada en ofrecer alojamientos temporales de corta y media estancia en ubicaciones estratégicas. Nuestro modelo combina lo mejor del residencial con servicios de hospitalidad, ofreciendo a cada cliente flexibilidad, comodidad y una experiencia de calidad. En Flipco buscamos personas con energía, talento e iniciativa que quieran formar parte de un proyecto joven y dinámico, respaldado por ARGIS, uno de los principales gestores de capital integrado en España.

Responsable de Customer Service & Customer Care – Luxury Real Estate (End-to-End) Descripción del rol Buscamos a una persona para liderar la experiencia del cliente en el segmento ultra‑lujo inmobiliario, gestionando todo el ciclo end‑to‑end desde el primer contacto hasta la fidelización de clientes VIP. Este rol combina criterio comercial, agilidad, excelencia en el trato premium y la capacidad de identificar oportunidades reales entre leads de muy alto valor. Tu misión es garantizar que cada interacción se convierta en una experiencia memorable, digna de un cliente de alto patrimonio, que no solo compra, sino que recomienda. Responsabilidades principales 1. Gestión y cualificación de leads de lujo (END‑TO‑END) • Realizar la cualificación exhaustiva de leads de alto potencial, evaluando capacidad, intención y encaje con producto de lujo., • Priorizar y decidir en tiempo real qué leads deben ser escalados y atendidos inmediatamente., • Ser el primer punto de excelencia y asegurar que la experiencia premium comienza desde el primer segundo., • Garantizar una transición impecable al equipo de ventas y un seguimiento continuo del lead durante todo el ciclo. 2. Experiencia de cliente premium & Customer Care VIP • Asegurar que cada interacción cumple los estándares más altos del sector luxury real estate., • Diseñar y ejecutar dinámicas de fidelización, generando relaciones a largo plazo con clientes VIP., • Crear experiencias que generen recomendación, • Velar por todos los touchpoints, desde la llamada inicial hasta el seguimiento post‑visita, siempre en clave de lujo. 3. Supervisión del Contact Center y excelencia operativa • Definir criterios claros de priorización y cualificación para el equipo de Contact Center., • Asegurar la calidad, coherencia y efectividad de los procesos de gestión de leads., • Ser referente operativo para dudas, criterios y estándares de servicio., • Garantizar el uso impecable de Salesforce y la trazabilidad de toda la información. 4. Eventos y acciones exclusivas para captar y fidelizar clientes • Organizar y coordinar experiencias exclusivas y eventos orientados a generar confianza, networking y nuevas oportunidades., • Trabajar junto al equipo comercial para impulsar nuevos clientes en el segmento luxury. 5. Reporting, KPIs y mejora continua • Analizar datos de conversión, tiempos de respuesta, calidad percibida y NPS., • Detectar oportunidades de mejora para optimizar agilidad, eficiencia y satisfacción., • Proponer nuevas prácticas para elevar el estándar de servicio constantemente. Requisitos Experiencia • 3–5 años en Customer Service / Contact Center dentro de sectores categorizados como LUJO, con foco en calidad y lead management., • Experiencia en real estate premium, hospitality 5★ o servicios de alto nivel., • Experiencia gestionando leads complejos y coordinando con equipos comerciales., • Comunicación impecable (español + inglés C1 mínimo). Conocimientos • Manejo avanzado de CRM, idealmente Salesforce., • Conocimiento del ciclo end‑to‑end de gestión de leads., • Indicadores clave: SLA, tiempos de respuesta, conversión, NPS, CSAT., • Estándares de experiencia de cliente en lujo / premium. Formación • Grado universitario., • Valorable formaciones complementarias en CX, ventas, comunicación o atención al cliente. ¡No dudes en postularte!

Qualifications: • 5years+ managerial hotel experience in customer service in a hotel, or hospitality industry related field required., • Preferably with Shipboard experience, • Required to speak English clearly and distinctly. Duties and Responsibilities: • Knowledge of principles and processes for providing exemplary customer and personal service including needs assessment, problem resolution and achievement of quality service standards., • Flexibility to manage, focus, direct and encourage a positive, dynamic, diverse guest services operation by navigating through a changing work environment. Should be able to utilize and administer the progressive disciplinary action process through coaching and counseling to improve performance where possible., • Ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation., • Responds to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively., • Maintains current knowledge of all ship’s regular events and special functions by reviewing all available data to provide guests with accurate and up-to-date information to answer questions and handle any special requests.

Location: Madrid, Spain. Property: Corporate. Job Purpose: This is a critical senior commercial leadership role with dual responsibility: SHA Spain – Property Commercial Leadership Full ownership of commercial performance, sales strategy, and revenue growth for SHA Spain. EMEA Cluster – Revenue Production Drive and scale EMEA production across all SHA properties (Spain, Mexico, and future openings), ensuring a unified global sales approach. Main Duties & Responsibilities: SHA Spain, Commercial Leadership • Own and drive the full commercial performance of SHA Spain, • Develop and execute a high-impact annual sales strategy, • Expand key segments: luxury leisure, UHNW, corporate wellness, medical referrals, elite sports, and strategic partnerships, • Ensure strong alignment with GM, Revenue, and Contact Center, • Present performance, insights, and opportunities to senior leadership EMEA Revenue Production • Own EMEA production across all SHA properties, • Drive both account management excellence and aggressive new business development, • Build and expand strategic partnerships across priority markets, • Lead and maximize performance of regional sales resources, • Ensure seamless coordination with Americas team for global account strategy Corporate Sales Development • Scale SHA’s corporate wellness and executive health business across EMEA, • Target: Corporations & executive teams, Family offices & private banks, Luxury brands & partnerships, Sports organizations & high-performance institutions., • Structure and close long-term, high-value partnerships, • Represent SHA in high-level corporate environments Market Expansion & Prospection • Lead entry and expansion in strategic EMEA markets, • Execute targeted roadshows and high-level sales missions, • Represent SHA at key global industry and luxury events Leadership & Team Development • Lead SHA Spain Sales team with a high-performance culture, • Hire, coach, and elevate talent, • Drive accountability, execution, and results orientation Financial Ownership & Performance Management • Own forecasting, budgeting, segmentation and KPIs, • Drive strong ROI mindset and yield optimization, • Enable data-driven decision-making Cross-Functional Alignment • Work closely with:, • Marketing, • Revenue Management, • Contact Center, • Operations, • Medical & Wellness teams, • Ensure full funnel optimization (pipeline → conversion → experience) Brand Representation • Act as a senior ambassador of SHA, • Represent the brand across EMEA with credibility, sophistication and alignment with our positioning, • Maintain a strong personal presence in key networks and communities Job Profile: Experience • 10+ years in senior sales leadership roles within luxury hospitality (mandatory), • Proven track record of delivering sustained, ambitious growth (YOY revenue expansion, market penetration, pipeline build), • Strong exposure to EMEA markets, • Established network across luxury travel, corporate, UHNW and strategic partners, • Strong commercial acumen and negotiation capabilities, • Strategic + execution-oriented (builder mindset), • Highly driven, ambitious and results-oriented, • Intrapreneurial and ownership mindset, • Hands-on, proactive, and resilient, • English: mandatory, • Spanish: highly valued, • Additional languages: a plus What We Offer • Opportunity to play a key role in SHA’s global expansion, • Join one of the most recognized brands in health optimization and longevity, • High-impact, entrepreneurial environment, • Competitive compensation aligned with seniority and performance, • Significant career growth within a fast-scaling international group

The Guest Relations Officer owns each guest interaction, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Junior Guest Relations Officer is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Guest Relations Officer must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Junior Guest Relations Officer is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability of their guest interaction, the guest sentiment following the interaction and the orderliness, emergency preparedness and efficacy of stateroom services. Qualifications: • SHIPBOARD Employment type., • Ability to speak English clearly, distinctly and cordially with guests., • Ability to speak additional languages preferably Spanish, Portuguese, Italian, French or German (Conversational Proficiency)., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Maintains a constant presence of professionalism and emergency preparedness within stateroom services, supporting the operation in resolving elevator and ADA alarms, being the brand voice of the ship and Guest Relations for external calls and providing impeccable quality of personalized service to internal and external guests and crew alike, • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Championing strong administrative skills, taking periodic metrics of data such as guest counts, call volume, call content and guest and crew call behavioral analysis, • Readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools, • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following service philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

The Concierge owns the guest’s overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Concierge must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Concierge is held fully accountable for the quality of their groups and guests’ overall personalized experience. This individual will work in a team of Concierges who take full ownership and accountability for any concerns, questions and queries to the highest level of expectation. The Concierge provides a personalized guest service experience, where the anticipation of guests’ needs, and expectations are executed in a flawless timely manner Qualifications: • SHIPBOARD Employment type, • Ability to speak English clearly, distinctly and cordially with guests., • 2-3 yrs background experience as Front Desk/Receptionist in a 4 or 5 * Hotel., • Experience in handling different types of events with 80+ guests., • Guest services shipboard experience is an advantage. Essential duties and responsibilities: • Acts as primary contact, advocate and representative for all guests, with increased focus on the V.I.P list, Loyalty, Groups and Concierge Class, reacting efficiently and effectively to achieve impeccable results. Accountable owners of the seamless execution of all Group, Loyalty and Concierge events, their organization and the stakeholders who facilitate., • Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening, • Maintains the physical appearance and ambiance of the Concierge lounge, Loyalty Spaces and conference rooms and materials ensuring a clean organized, fully stocked, welcoming and luxury environment, • Maintains complete knowledge of all brand features, ship related information, revenue products, information, voyage/destination related information, guest information and preferences, • Coordinates guests’ special requests for personalized services, such as transportation, restaurant reservations, various activities and services, wine, spa, shore excursions, flowers, tailor service, and baby-sitting etc., • As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership.

En Avellana Studio estamos buscando a una persona para incorporarse al equipo como Content Creator & Social Media Manager. Buscamos un perfil híbrido: alguien con sensibilidad estética, criterio y capacidad real de ejecución. El rol combina dos cosas clave: – Creación de contenido (especialmente vídeo) – Gestión de cuentas de redes sociales Trabajamos con marcas del sector hospitality, lifestyle y lujo, por lo que es importante tener buen ojo visual y atención al detalle. Qué harás: – Idear y crear contenido (principalmente vídeo) para redes sociales – Grabar y editar piezas (reels, stories, etc.) – Gestionar cuentas: publicaciones, copies, planificación – Apoyar en la ejecución de estrategias de contenido – Estar en contacto con el equipo creativo para mantener coherencia de marca Qué buscamos: – Experiencia en creación de contenido para redes (especialmente vídeo) – Buen nivel de edición (CapCut, Premiere o similar) – Criterio visual y sensibilidad estética – Perfil organizado y resolutivo – Capacidad para gestionar varias cuentas a la vez – Interés por marcas bien construidas, diseño y detalle Se valora: – Experiencia en hospitality o marcas lifestyle – Haber trabajado en agencia – Buen ojo para tendencias sin caer en lo obvio Condiciones: – Trabajo en remoto (desde casa) – Imprescindible residir en Madrid (por shootings, reuniones y trabajo puntual presencial) – Horario continuo de 09:00 a 16:00 Qué ofrecemos: – Incorporación a un estudio creativo en crecimiento – Proyectos con marcas interesantes y bien cuidadas – Un entorno exigente pero muy enfocado en el detalle y la calidad Si te interesa, puedes escribirnos a con tu portfolio o trabajos recientes. Buscamos a alguien que entienda que crear contenido no es solo producir, sino saber qué merece la pena contar y cómo hacerlo.

Connectivity Manager Hotel Business / API & Connectivity Manager Hospitality (m/f/d) 📍 Barcelona, Spain | 🏡 2 days remote work per week | 🌍 International environment | 🏨 Hospitality & Tech Our client is a European market leader in employee benefits, operating in 11 countries and offering outstanding career opportunities in a dynamic, international environment. For its subsidiary, we are currently looking for a Connectivity Manager Hotel Business (m/f/d) to join the team as soon as possible. Your Role As a Connectivity Manager Hotel Business, you will be responsible for the acquisition, technical integration, and management of regional and international channel managers within the hospitality sector. Leveraging your strong commercial mindset, you will build strategic partnerships, support their technical implementation, and continuously develop existing client relationships in a structured and analytical way. Your Responsibilities • Acquire new distribution solutions, including negotiation and contract management (focus on partners utilizing ARI data), • Manage and develop relationships with connected system partners on both a strategic and operational level, • Collaborate closely with Sales, Product Owners, and Development teams during implementation and ongoing operations, • Onboard new hotel partners to third-party providers and channel managers, • Monitor and manage costs and KPIs, • Analyze, evaluate, and present new strategic partnership opportunities, • Maintain technical documentation for all integrations, • Manage and update data in back-office and CRM systems, • Drive process improvements in collaboration with internal project teams Your Profile • Several years of experience in integrating distribution solutions within the hospitality industry, • Proven track record in business development, negotiation, and partner acquisition, • Additional experience in procurement (hotel or OTA) is a plus, • Strong industry knowledge in hospitality, leisure, and tourism, • Solid understanding of both technical and commercial concepts, • Analytical mindset with strong problem-solving skills, • Excellent communication skills and confidence in working with internal and external stakeholders, • Self-driven, structured, and independent working style, • High level of commitment, initiative, and flexibility, • Fluent in English (German is a plus, but not required for Barcelona), • Willingness to travel occasionally What’s on Offer • A positive and collaborative working atmosphere within an international team, • A varied, challenging, and responsible role, • High degree of ownership with flat hierarchies and short decision-making processes, • Competitive salary package and long-term career prospects, • Flexible working model with 2 days of remote work per week, • 30 days of annual leave, • Structured onboarding program with mentorship and initial training in Germany, • Modern office environment with up-to-date technical and ergonomic equipment, • A culture of appreciation, collaboration, and dynamic teamwork, • Company car after successful completion of the probation period (also for private use), • Regular team events such as offsites

The QHSSE Manager is responsible for aligning and embedding the Quality, Health, Safety, Security and Environmental corporate policies for all Cargo Stations in Spain to meet all QHSSE requirements and obligations, always bearing in mind that local legislation prevails. Together with the stations QHSSE specialists, you implement the overall policy and observe and maintain the compliancy. With the ultimate goal to obtain sustainable, safe and healthy working environments with a minimum of accidents and environmental issues (zero target). Responsibilities • Based on the global standards for Quality, Health, Safety, Security and Environmental Management, which are aligned with international industry standards (e.g. ICAO, IGOM, ISAGO and ISO 9001:2015), you ensure adequate execution within the entire European organization., • You proactively support the different departments in creating a climate in which the employees are constantly developing on safety, environmental and quality awareness., • You stimulate people to perform better and take own responsibility. The focus is on continuous improvement, and it is your job to motivate and guide people and the organization in this., • You will monitor compliancy with guidelines and procedures, and you will address the organization where necessary., • You know how to include all stakeholders in safety awareness. Both with your internal colleagues and external stakeholders (governments, branch organizations, etc.) you know how to build a relationship of trust with quality and safety as a shared factor., • You see the possibilities for improvement, initiate optimization plans, make proposals and supervise an adequate implementation If needed., • You will develop and implement training programs, provide coaching, expertise and guidance to managers and employees at the local stations. Making everything future-proof and sustainable in the context of the QHSSE in accordance with the ambitions of the Cargo organization, demanding customers and changing laws and regulations. Requirements • Bachelor’s or master’s degree preferably in a logistic, hospitality or leisure management direction supplemented with training and courses specifically for the QHSSE topics., • +10 years of practical and strategical experience in QHSSE programs in a complex international logistic industry., • Labor Health official certification is an asset to be strongly considered., • Strong leadership skills and stakeholder experience in a managerial role., • Experience in complex international stakeholder management., • Driven QHSSE Manager, entrepreneurial and focussed on optimisation., • Experienced in sustainable change management projects to create leadership vision., • Experience in and knowledge of the leading continuous improvement programs., • You cope very well with stress, you are decisive, a clear communicator and you are result driven. You dare to take on a challenge., • Fluency in Spanish and English., • Willing/Able to travel., • No remote working

At VIVLA, we are redefining premium second-home ownership through a model that blends real estate, hospitality and technology. We are building the leading network of high-end vacation homes in Southern Europe and are looking for a Portfolio Manager to sit at the intersection of investment, product and customer experience. This role defines one of the most critical levers of the business: what we buy, how we position it, and how quickly it turns into sales. The Role Your mission will be to maximise the value and liquidity of the portfolio by making decisions that combine: • Strong real estate and investment judgement, • Deep understanding of customer behaviour and demand, • A hospitality-driven view of product and experience This is not a validation role. It is a role of decision-making, ownership and accountability. You will be responsible for ensuring that every home entering VIVLA: • Fits our target customer, • Delivers a compelling experience, • Sells efficiently and consistently Key Responsibilities 1. Investment Decision & Portfolio Judgement • Evaluate and decide which assets enter the portfolio, • Act as the guardian of the investment thesis, • Prioritise liquidity and customer fit over “attractive” assets, • Defend each investment in committee with conviction Strong judgement and the ability to say NO are essential. 2. Product–Market Fit & Customer Insight (Core to the role) • Define what a “great home” looks like for our customer, • Work closely with Sales to understand real demand (pipeline, conversion, objections), • Listen to sales calls and identify decision patterns, • Translate customer insight into investment, product and pricing decisions You think like an investor, but decide like a customer 3. Destination, Product & Experience Strategy • Evaluate destinations and micro-locations through both investment and hospitality lenses, • Understand seasonality, usage patterns and lifestyle drivers, • Ensure each asset delivers not just value — but desirability 4. Portfolio Performance & Capital Efficiency • Manage the full lifecycle: acquisition → sale → rotation, • Track performance across margins, sales velocity and demand, • Optimise portfolio mix to maximise liquidity and capital efficiency 5. Pricing, Data & Market Intelligence • Own pricing strategy for each home, • Develop dynamic pricing capabilities, • Build intelligence on markets, demand and customer behaviour Use data to inform decisions without losing real-world judgement 6. Capital, Debt & Discipline • Oversee capital deployment across the portfolio, • Coordinate with Finance on asset-level structures, • Ensure disciplined use of capital aligned with returns and liquidity 7. Liquidity & Secondary Market • Drive fast sales and portfolio rotation, • Support the development of VIVLA’s secondary market, • Ensure visibility on exit and strong demand across assets How we measure success • Ability to select assets that customers clearly understand and want, • Speed of converting investment into sales, • Consistent and repeatable asset-level performance, • Efficient use and rotation of capital, • Strong portfolio liquidity and avoidance of hard-to-sell inventory, • Ability to anticipate demand rather than react to it What We’re Looking For • 6–10 years of experience in real estate (residential, vacational or hospitality), • Strong real estate judgement (location, product, demand, pricing), • Commercial instinct and deep curiosity about the customer, • Ability to bridge investment thinking with product and experience, • Proven track record of making decisions (not just analysing), • Comfortable working cross-functionally, • High standards, strong opinions and willingness to challenge What This Role Is Not • Not a passive underwriting role, • Not purely financial, • Not about volume or deal flow This is a role of judgement, product thinking and accountability for outcomes Why This Role Matters At VIVLA, we don’t just acquire homes — we build a product. This role directly impacts: • Which homes we bring into the portfolio, • How they are positioned to customers, • How quickly they sell and rotate In essence: the engine that connects real estate with customer demand. We are looking for someone who wants to: • Make real decisions, not just recommendations, • Combine real estate rigour with customer obsession, • Help build a new asset category

Dils es un grupo inmobiliario internacional que opera en Italia, Países Bajos, Portugal, España y Francia, impulsando la transformación del sector mediante la innovación y la digitalización. Con más de 700 profesionales y oficinas en Milán (sede central), Ámsterdam, Lisboa, Barcelona, París y varias otras ciudades europeas, el grupo presta apoyo a corporaciones, inversores y clientes particulares en los sectores de Oficinas, Retail, Logística, Hospitality, Living y Residencial. Con más de 50 años de trayectoria en Italia, Dils llevó a cabo un rebranding en 2021 y desde entonces se ha expandido a Países Bajos (2023), Portugal (2024), España (2025) y Francia (2026), identificando Alemania, Polonia y el Reino Unido como sus próximos mercados estratégicos de crecimiento. El modelo integrado del grupo se sustenta en un equipo interno de Transformación dedicado a la tecnología, la innovación y la investigación, junto con un enfoque estructurado de responsabilidad social centrado en la creación de valor a largo plazo en las comunidades donde opera. Más información en ___ En España, Dils opera bajo la marca Dils Lucas Fox para el sector Residencial y Living, reflejando su profunda experiencia local en el mercado inmobiliario de lujo. Para otros sectores como Hospitality, Oficinas, Retail, Logística y Capital Markets, la compañía continúa operando como Dils, aprovechando plenamente la fortaleza y las capacidades de su red internacional. Este enfoque de doble marca permite a los equipos combinar un conocimiento local especializado en Residencial y Living con el alcance global y los recursos de Dils en múltiples sectores. Respaldada por su escala, capital y visión a largo plazo, Dils Lucas Fox entra en una fase de crecimiento acelerado, ampliando sus equipos y ofreciendo exposición a múltiples mercados y sectores en toda Europa. ¡Únete a Dils Lucas Fox para dar forma al futuro del Living y Residencial de lujo en España! Responsabilidades principales • Recopilar y verificar toda la documentación requerida de las propiedades y firmar acuerdos de mediación con los propietarios, asegurando que se cumpla la política de comisión de la empresa., • Gestionar las relaciones con los clientes, proporcionando retroalimentación y reportes periódicos a los propietarios sobre el estado del mercado y las propiedades listadas con Lucas Fox., • Desarrollo de negocio en las áreas asignadas mediante prospección de propiedades, actividades de networking, etc., • Gestionar clientes asignados desde el primer contacto con compradores potenciales hasta la finalización y post-cierre de las operaciones., • Gestionar el ciclo completo de ventas y ofrecer opciones y soluciones constructivas y creativas a vendedores y compradores para cerrar acuerdos., • Mantener el CRM actualizado con los requisitos de los clientes y gestionar tu base de datos personal conforme a las necesidades comerciales y actividades de la empresa. Requisitos • Experiencia previa en áreas comerciales, con conocimiento específico de La Moraleja y sus zonas clave., • Dominio del inglés y español (otros idiomas son un plus)., • Profesional, con buena presencia, excelentes habilidades de comunicación y negociación, motivación propia y orientación a resultados., • Orientado a lo financiero y a resultados, capaz de trabajar en un equipo internacional colaborativo., • Proactivo, con actitud positiva (“can-do attitude”)., • Organizado, con disposición para trabajar en horarios flexibles y una persona práctica y resolutiva., • Nivel excepcional de servicio al cliente, preferiblemente con experiencia atendiendo a clientes nacionales e internacionales exigentes. Beneficios • Contrato indefinido y a tiempo completo., • Salario competitivo más atractiva compensación variable., • 23 días de vacaciones anuales más 2 días personales., • Clases de idiomas semanales durante el horario laboral (totalmente cubiertas por Dils Lucas Fox)., • Descuentos e incentivos en marcas reconocidas de gimnasios, moda, deportes, viajes y mucho más., • Formación inicial y continua integral., • Formar parte de una empresa en constante crecimiento y un equipo multicultural, con oportunidades infinitas de desarrollo profesional., • Un entorno de trabajo moderno, internacional y profesional., • Trabajamos duro y también nos divertimos — ¡formarás parte de una organización única! En Dils Lucas Fox,, celebramos la DIVERSIDAD en todas sus formas y estamos comprometidos con fomentar un entorno laboral inclusivo, equitativo y acogedor. Valoramos las perspectivas únicas que las personas aportan gracias a sus diferentes orígenes, culturas, géneros, edades, capacidades y experiencias, porque creemos que la diversidad impulsa la creatividad, la innovación y la excelencia. Animamos a postularse a todas las personas cualificadas, sin importar su género, orientación sexual, edad, nacionalidad, origen étnico, religión o discapacidad.

🌙 GettSleep Lounge 📍 Aeropuerto Adolfo Suárez Madrid-Barajas GettSleep es un concepto innovador de descanso en aeropuertos y buscamos un/a Lounge Manager para gestionar nuestro espacio en el Aeropuerto de Madrid-Barajas. Se trata de un proyecto hospitality de nueva generación: un lounge de cápsulas diseñado para ofrecer descanso, confort y recuperación a pasajeros en tránsito, operativo 24/7. Buscamos un perfil con fuerte orientación operativa, capacidad de liderazgo y mentalidad comercial para dirigir y desarrollar la unidad dentro del entorno aeroportuario. 🚀 Responsabilidades • Gestión integral de la operativa diaria del lounge, • Desarrollo y coordinación de los canales de venta (incluyendo digitales), • Gestión de tarifas y revenue management, • Coordinación, motivación y supervisión del equipo, • Garantizar un alto nivel de servicio y experiencia del cliente, • Control de inventario y documentación administrativa, • Elaboración de informes operativos y financieros, • Atención a clientes y resolución de incidencias👤 Requisitos, • Experiencia previa en gestión de hotel, business lounge, restaurante, gimnasio o negocio similar de servicios, • Español nivel C1 o superior, • Inglés mínimo B2, • Ruso o ucraniano será valorado, • Manejo avanzado de Excel, Google Docs y sistemas PMS, • Perfil organizado, autónomo y orientado al cliente, • Experiencia en entornos dinámicos o en operaciones 24/7 será un plus✨ Ofrecemos, • Contrato a jornada completa, • Salario competitivo, • Proyecto innovador dentro de un entorno aeroportuario internacional, • Entorno de trabajo dinámico y multicultural

Estamos buscando un Agente Inmobiliario Senior para unirse a nuestro equipo en Dils Lucas Fox! Sobre nosotros Dils es un grupo inmobiliario internacional que opera en Italia, Países Bajos, Portugal, España y Francia, impulsando la transformación del sector mediante la innovación y la digitalización. Con más de 700 profesionales y oficinas en Milán (sede central), Ámsterdam, Lisboa, Barcelona, París y varias otras ciudades europeas, el grupo presta apoyo a corporaciones, inversores y clientes particulares en los sectores de Oficinas, Retail, Logística, Hospitality, Living y Residencial. Con más de 50 años de trayectoria en Italia, Dils llevó a cabo un rebranding en 2021 y desde entonces se ha expandido a Países Bajos (2023), Portugal (2024), España (2025) y Francia (2026), identificando Alemania, Polonia y el Reino Unido como sus próximos mercados estratégicos de crecimiento. El modelo integrado del grupo se sustenta en un equipo interno de Transformación dedicado a la tecnología, la innovación y la investigación, junto con un enfoque estructurado de responsabilidad social centrado en la creación de valor a largo plazo en las comunidades donde opera. Más información en ___ En España, Dils opera bajo la marca Dils Lucas Fox para el sector Residencial y Living, reflejando su profunda experiencia local en el mercado inmobiliario de lujo. Para otros sectores como Hospitality, Oficinas, Retail, Logística y Capital Markets, la compañía continúa operando como Dils, aprovechando plenamente la fortaleza y las capacidades de su red internacional. Este enfoque de doble marca permite a los equipos combinar un conocimiento local especializado en Residencial y Living con el alcance global y los recursos de Dils en múltiples sectores. Respaldada por su escala, capital y visión a largo plazo, Dils Lucas Fox entra en una fase de crecimiento acelerado, ampliando sus equipos y ofreciendo exposición a múltiples mercados y sectores en toda Europa. ¡Únete a Dils Lucas Fox para dar forma al futuro del Living y Residencial de lujo en España! Responsabilidades principales • Recopilar y verificar toda la documentación requerida de las propiedades y firmar acuerdos de mediación con los propietarios, asegurando que se cumpla la política de comisión de la empresa., • Gestionar las relaciones con los clientes, proporcionando retroalimentación y reportes periódicos a los propietarios sobre el estado del mercado y las propiedades listadas con Dils Lucas Fox., • Desarrollo de negocio en las áreas asignadas mediante prospección de propiedades, actividades de networking, etc., • Gestionar clientes asignados desde el primer contacto con compradores potenciales hasta la finalización y post-cierre de las operaciones., • Gestionar el ciclo completo de ventas y ofrecer opciones y soluciones constructivas y creativas a vendedores y compradores para cerrar acuerdos., • Mantener el CRM actualizado con los requisitos de los clientes y gestionar tu base de datos personal conforme a las necesidades comerciales y actividades de la empresa. Requisitos • Experiencia previa en áreas comerciales, con conocimiento específico de Madrid Centro y sus zonas clave., • Dominio del inglés y español (otros idiomas son un plus)., • Profesional, con buena presencia, excelentes habilidades de comunicación y negociación, motivación propia y orientación a resultados., • Orientado a lo financiero y a resultados, capaz de trabajar en un equipo internacional colaborativo., • Proactivo, con actitud positiva (“can-do attitude”)., • Organizado, con disposición para trabajar en horarios flexibles y una persona práctica y resolutiva., • Nivel excepcional de servicio al cliente, preferiblemente con experiencia atendiendo a clientes nacionales e internacionales exigentes. Beneficios • Contrato indefinido y a tiempo completo., • Salario competitivo más atractiva compensación variable., • 23 días de vacaciones anuales más 2 días personales., • Beneficio de Comidas Subvencionadas (vía App), • Clases de idiomas semanales durante el horario laboral (totalmente cubiertas por Lucas Fox)., • Descuentos e incentivos en marcas reconocidas de gimnasios, moda, deportes, viajes y mucho más., • Formación inicial y continua integral., • Formar parte de una empresa en constante crecimiento y un equipo multicultural, con oportunidades infinitas de desarrollo profesional., • Un entorno de trabajo moderno, internacional y profesional., • Trabajamos duro y también nos divertimos — ¡formarás parte de una organización única! En Dils Lucas Fox, celebramos la DIVERSIDAD en todas sus formas y estamos comprometidos con fomentar un entorno laboral inclusivo, equitativo y acogedor. Valoramos las perspectivas únicas que las personas aportan gracias a sus diferentes orígenes, culturas, géneros, edades, capacidades y experiencias, porque creemos que la diversidad impulsa la creatividad, la innovación y la excelencia. Animamos a postularse a todas las personas cualificadas, sin importar su género, orientación sexual, edad, nacionalidad, origen étnico, religión o discapacidad.

En VIVLA estamos construyendo la red líder de viviendas vacacionales premium en el sur de Europa. Para conseguirlo, buscamos incorporar a un/a Senior Acquisitions Manager con criterio inmobiliario, mentalidad comercial y obsesión por el producto, capaz de identificar y activar las mejores oportunidades del mercado. Qué harás El rol se apoya en tres pilares clave: 1. Conexión con el mercado • Abrir y desarrollar nuevos mercados, • Construir relaciones sólidas con promotoras, agencias y actores locales clave, • Generar oportunidades off-market y en exclusiva de forma sistemática 2. Mentalidad de ventas • Trabajar mano a mano con el equipo comercial para validar demanda real, • Participar en conversaciones con clientes cuando aporte valor, • Formar al equipo de ventas en el producto: cada casa es única y hay que saber venderla 3. Pipeline y ejecución • Asegurar un flujo constante de oportunidades alineadas con nuestras necesidades de ventas, • Cubrir todo el ciclo de adquisición: desde el sourcing hasta el cierre, • Negociar condiciones de compra alineadas con la tesis de inversión y el posicionamiento de VIVLA Qué buscamos • 5–10 años de experiencia en real estate (residencial, segunda residencia, promoción o intermediación), • Conocimiento profundo de mercado y criterio sólido de producto, • Experiencia en valoraciones de activos y estimaciones de capex, • Perfil claramente comercial, cómodo interactuando con clientes y equipos de ventas, • Alta capacidad de ejecución y autonomía, • Atención al detalle y obsesión por la calidad del activo, • Capacidad para priorizar: saber qué empujar y qué descartar, • Energía para moverse en un entorno exigente y en constante evolución Qué valoramos especialmente • Experiencia en producto vacacional, hospitality o segunda residencia, • Red activa de contactos en mercados clave, • Capacidad de combinar intuición de mercado con análisis Sobre VIVLA VIVLA es un proyecto ambicioso, en rápida evolución, donde el estándar es alto y el ritmo también. Buscamos gente con criterio, ambición y ganas de construir algo grande. Si crees que encajas, nos encantará hablar contigo.

Agente inmobiliario residencial lujo – REDFRIN (Contrato laboral | Posición presencial en Madrid) En REDFRIN entendemos el sector inmobiliario como un servicio de alto valor, basado en la confianza, la estrategia y el conocimiento profundo del mercado. Con raíces en Italia y España — y en continua expansión—, combinamos un profundo pensamiento innovador, una amplia experiencia en los sectores de Living & Residential, Oficinas, Retail, Hospitality y Capital Markets, aprovechando nuestra experiencia y alcance europeo. Respaldada por su dimensión, capital y visión a largo plazo, REDFRIN está entrando en una fase de crecimiento acelerado; en los próximos años planeamos ampliar significativamente nuestros equipos, ofreciendo la oportunidad de trabajar en una organización dinámica y orientada al futuro, con exposición a múltiples mercados y sectores en toda Europa. Con más de 30 años de trayectoria en Madrid, incorporamos a nuestro equipo un/a Consultor/a Inmobiliario/a con experiencia consolidada, que desee desarrollar su carrera dentro de una estructura sólida, profesional y orientada a la excelencia. ¡Únete REDFRIN y contribuye a dar forma al futuro del sector inmobiliario en el continente! 📍 Posición 100% presencial en nuestra oficina, trabajando principalmente la zona Noroeste de Madrid, Pozuelo de Alarcón, Aravaca, Valdemarin. Tu responsabilidad en REDFRIN. • Captación y comercialización de propiedades residenciales., • Valoración estratégica y análisis de mercado., • Asesoramiento integral a propietarios y compradores., • Gestión rigurosa del proceso de venta o alquiler., • Negociación y cierre de operaciones., • Desarrollo y fidelización de cartera propia., • Representación de la marca REDFRIN con estándares elevados de profesionalidad. Nuestro modelo se basa en la calidad del servicio, no en el volumen. Qué ofrecemos • Contrato laboral por cuenta ajena., • Retribución fija + variable competitivo acorde a rendimiento., • Entorno estable y estructurado., • Marca con posicionamiento consolidado en el mercado madrileño., • Herramientas profesionales de marketing y CRM corporativo., • Soporte estratégico en operaciones complejas., • Formación continua y acompañamiento directivo., • Espacio de trabajo profesional en ubicación estratégica., • Proyección y desarrollo dentro de la compañía. Perfil que buscamos • Experiencia demostrable en intermediación inmobiliaria., • Conocimiento sólido del mercado residencial de Madrid., • Capacidad analítica y criterio comercial., • Excelentes habilidades de negociación y comunicación., • Orientación al detalle y al servicio personalizado., • Profesionalidad, ética y compromiso., • Inglés fluido (otros idiomas valorables). En REDFRIN trabajamos bajo un modelo 360º ofreciendo gestión integral: compraventa, alquiler, inversión y asesoramiento patrimonial. Desde nuestra oficina en Madrid hemos construido una reputación basada en la discreción, la cercanía y la excelencia operativa. Si buscas un entorno donde desarrollar tu carrera con estabilidad, prestigio y proyección real, estaremos encantados de conocerte. 📩 Envíanos tu candidatura.

Reportando a la propiedad, el/la candidato/a será responsable de la gestión y dirección de un edificio en Madrid que incluye un Club de miembros entre otros espacios supervisando su actividad. Misión del puesto: Basado en amplio conocimiento de F&B, luxury, hospitality y fine dining a nivel internacional. Desarrollará la estrategia de este nuevo negocio, asegurando la experiencia del cliente como los resultados financieros. A cargo de la implementación y excelencia operativa del proyecto. Entre otras funciones se encuentran: • Asegurar el cumplimiento de los KPI´S y determinar los planes de acción a implementar en caso de posibles desviaciones., • Implementar diferentes modelos de negocio que integra el edificio., • Asegurar la motivación, implicación y buen hacer de los equipos tanto la atención al cliente como en el modelo de relación interna., • Trabajar en estrecha colaboración con RRHH, finanzas, marketing para garantizar el desarrollo del negocio, • Responsable de gestionar los recursos materiales, económicos y humanos establecidos para cada uno de los espacios del club. Perfil del candidato: • Más de 10 años de experiencia demostrable en puestos de responsabilidad de grandes proyectos de lujo, • Experiencia internacional en grandes ciudades y conocimiento de otros mercados., • Fuerte orientación a la excelencia del cliente, • Fuertes habilidades de liderazgo y construcción de relaciones, • Experiencia en operación eficiente., • Orientada a resultados, • Atención al detalle, • Orientado a la acción, impulsor de energía, dinámico e implementador., • Alta calidad relacional y con capacidad de trabajar en equipos con compañeros., • Inglés bilingüe, valorable otros idiomas

¿Quieres formar parte de uno de los mejores proyectos en el sector de la restauración? En Foodbox te ofrecemos la oportunidad de crecer profesionalmente y ser parte activa de un proyecto en constante expansión. Somos un Grupo de Restauración Organizada en pleno crecimiento y buscamos incorporar un/a Responsable de Mantenimiento. ¿CUÁL SERÁ TU MISIÓN? Garantizar el correcto funcionamiento y conservación de las instalaciones y equipos mediante la planificación, supervisión y control del mantenimiento, la coordinación de equipos y proveedores, y la gestión documental y presupuestaria, asegurando la continuidad operativa y el cumplimiento normativo. Buscamos un perfil con fuerte orientación a resultados, con alto nivel de planificación y capacidad para detectar incidencias, tomar decisiones rápidas y garantizar la continuidad operativa. ¿CUÁLES SERÁN TUS RESPONSABILIDADES? • Definir e implementar el plan de mantenimiento preventivo y correctivo de toda la red., • Definir e implementar el plan de mantenimiento preventivo y correctivo de toda la red, • Coordinar y supervisar proveedores externos (SAT, obras, instalaciones, etc.), • Gestionar incidencias técnicas asegurando rapidez de respuesta y resolución eficiente, • Controlar el presupuesto de mantenimiento (CAPEX y OPEX) y optimizar costes, • Gestionar el presupuesto global del departamento, asegurando el cumplimiento de objetivos económicos y desviaciones controladas, • Supervisar y optimizar los gastos energéticos (electricidad, gas, agua), identificando oportunidades de ahorro y eficiencia, • Liderar la contratación y negociación de suministros energéticos, asegurando las mejores condiciones económicas y operativas para la compañía, • Liderar proyectos de adecuación de los locales, • Garantizar el cumplimiento de la normativa vigente (seguridad, PRL, instalaciones, mantenimientos preceptivos, oca´s), • Monitorización del departamento a través de las herramientas de seguimiento (GMAO, reporting, KPIs), • Colaborar con Operaciones para asegurar el correcto funcionamiento diario de los restaurantes, • Realizar visitas periódicas a los locales para auditoría técnica y detección de mejoras ¿QUÉ TE OFRECEMOS NOSOTROS? • Salario fijo competitivo + variable, • 25% de descuento en todas las marcas del grupo, • Proyecto líder en el sector con gran crecimiento, • Flexibilidad horaria, • Jornada intensiva en Julio y Agosto, • 1 día de Teletrabajo, • Desarrollo profesional en una empresa referente en el sector. Requisitos mínimos: • Experiencia mínima de 5 años en posiciones de responsabilidad en mantenimiento multisistema, gestionando redes de puntos de venta (restauración organizada, retail, hospitality o similares)., • Historial demostrable en la implantación y gestión de planes de mantenimiento preventivo y correctivo, con impacto directo en la reducción de incidencias operativas., • Experiencia sólida en gestión integral de proveedores (mantenimiento, instalaciones, obras), incluyendo negociación de contratos, SLAs y control de calidad del servicio, • Experiencia acreditada en gestión presupuestaria (CAPEX y OPEX), con foco en optimización de costes y control de desviaciones., • Experiencia directa en gestión y optimización de consumos energéticos, incluyendo negociación y contratación de suministros (electricidad, gas), con resultados medibles en ahorro y eficiencia., • Experiencia en la implantación de herramientas de gestión (GMAO, cuadros de mando, KPIs) para seguimiento y toma de decisiones., • Conocimiento práctico de normativa técnica, seguridad, PRL e instalaciones en entornos de pública concurrencia., • Valorable experiencia en entornos de crecimiento rápido y alta exigencia operativa. Si tienes espíritu ganador y ganas de un nuevo reto... ¡ÚNETE A NUESTRO EQUIPO!

Somos una empresa con más 45 años de experiencia en diseño y construcción, y un firme compromiso con la innovación, la calidad y el desarrollo de proyectos a medida. Estamos en plena fase de expansión y queremos incorporar a un/a Manager de Desarrollo de Negocio que contribuya activamente al crecimiento de la compañía. ¿Cuál es la misión? Detectar, desarrollar y cerrar nuevas oportunidades de negocio en distintos sectores (espacios de trabajo, hospitality, educación, retail, laboratorios, etc ) • Desarrollo de Estrategias Comerciales: Crear y ejecutar estrategias para expandir la cartera de clientes y aumentar las ventas., • Gestión de Relaciones: Mantener y fortalecer relaciones con clientes existentes y potenciales, asegurando la satisfacción y fidelización., • Identificación de Oportunidades: Detectar nuevas oportunidades de negocio y mercados emergentes para la empresa., • Negociación y Cierre de Ventas: Negociar contratos y acuerdos comerciales, asegurando términos favorables para la empresa., • Colaboración Interdepartamental: Trabajar estrechamente con otros departamentos como marketing, operaciones y finanzas para asegurar la alineación de objetivos., • Participación en eventos y networking para posicionar la marca. A nivel compentencial: • Necesitamos que para formar parte del equipo comercial sea una persona con vocación comercial y elevado nivel de interlocución., • Personas proactivas y responsable, organizadas. Predispuestas para el trabajo en equipo. Iniciativa., • Habilidades de negociación y gestión de clientes A nivel académico: o Muy valorable aportar estudios universitarios finalizados - Grado ADE, Marketing, ingeniería etc o Muy valorable formación en área comercial o técnica o Se valorará nivel alto de inglés. Experiencia imprescindible: Mínima de 5 años en desarrollo de negocio, idealmente o construcción o inmobiliario. Qué ofrecemos. Contrato indefinido y proyecto estable. Participar activamente en la expansión de una compañía consolidada. Entorno profesional, colaborativo y con crecimiento.

Technology & Systems Analyst 📍 Madrid, Spain 🏢 VISTA Investments Europe 📊 Digital Transformation & Systems 👤 Working closely with the Director of Digital Transformation About VISTA Investments Europe VISTA Investments Europe is a hotel ownership and management company focused on acquisitions, development, construction, and operations across multiple hospitality brands. We operate a growing portfolio of properties and are actively strengthening our technology and systems infrastructure to support operational excellence and scalable growth. Role Overview We are looking for a motivated and hands-on Technology & Systems Analyst (2–4 years of experience) to support our Digital Transformation function. 👉 This role is ideal for a junior profile, ideally coming from consulting or an engineering background, with a strong interest in systems, processes, and digital transformation. 👉 This is a hands-on role, with real exposure to system implementations and operational processes in a dynamic hospitality environment. 👉 Please note: this is not a pure finance, accounting, or data analytics role. We are looking for candidates interested in systems, operations, and implementation. You will work closely with the Director of Digital Transformation and play a key role in supporting system integrations, gathering business requirements, coordinating vendors, and improving operational processes. This is a high-impact role with strong growth potential. Key Responsibilities • Track and follow up on ongoing technology initiatives, • Support implementation and optimization of core systems (ERP, procurement, finance, integrations), • Gather and document business requirements across teams, • Identify automation opportunities and efficiency improvements, • Translate business needs into functional specifications, • Coordinate with external vendors and technology partners, • Support integrations and troubleshoot system issues, • Assist in testing (UAT), validation, and go-live, • Document processes and support system governance What We’re Looking For • 2–4 years of experience, ideally in consulting, technology, systems, or business analysis roles, • 2–3 years in consulting (strategy, tech, or operations) OR a strong engineering background, • Experience in requirements gathering and system implementations, • Exposure to ERP systems (Business Central, NetSuite, SAP…) is a plus, • Experience working with vendors and external partners, • Strong analytical and problem-solving skills 🧠, • Ability to bridge business and technology, • Highly organized, proactive, and structured, • Comfortable in fast-paced environments, • Strong communication skills Nice to Have • Experience in hospitality, real estate, or multi-entity environments, • Basic understanding of APIs, integrations, or data flows, • Experience supporting finance systems, • Project coordination experience, • Strong interest in AI, automation, and emerging technologies Ways of Working 📍 Madrid office 🏢 Monday to Thursday: in-office 🏠 Friday: remote ✨ We are continuously exploring ways to increase flexibility in our working model Why Join VISTA Investments Europe? • Direct exposure to executive decision-making, • Ownership and responsibility from day one, • Involvement in real digital transformation projects, • High visibility across operations and leadership, • Strong growth path as the company scales #Hiring #MadridJobs #DigitalTransformation #BusinessAnalyst #Consulting #EngineeringJobs #TechCareers #ERPSystems #AI #Automation #HospitalityTech #NowHiring

About the Company SHA is a global leader in longevity and scientific well-being, blending medical innovation, integrative therapies and lifestyle transformation to improve healthspan and quality of life. With nearly two decades of experience, our mission is to empower individuals to lead longer, healthier, and more meaningful lives. SHA brings together over 500 professionals across more than 50 specialties, including functional medicine, nutrition, and preventive diagnostics. At the forefront of biomedical science and technology, SHA fosters a collaborative environment focused on innovation, purpose, and excellence. Join a forward-thinking team committed to transforming the future of health at one of the world’s most advanced wellness institutions. About the Role The Learning & Development / Culture Manager will be responsible for designing, promoting, and implementing the learning, development, and organizational culture strategy for the AB Living Group, ensuring that the growth of individuals accompanies the growth of the business and maintains the standards of excellence that characterize the experience within the group. From a corporate position, the role will have the mission of developing internal talent, strengthening the organizational culture, and promoting an employee experience aligned with the company's values, ensuring that all teams, in different markets, share the same understanding of service, hospitality, and care. The position will combine strategic vision with execution skills, leading training initiatives, leadership development, cultural programs, and organizational transformation projects that reinforce the group's identity and prepare the organization for international expansion. The ideal professional will be able to translate AB Living's culture into learning experiences, development programs, and behaviors that drive operational excellence and team commitment. Responsibilities • Design and implement the global Learning & Development strategy aligned with the group's strategic objectives., • Develop training and talent development programs for all levels of the organization., • Design initiatives that reinforce SHA's corporate culture and values in all markets., • Lead leadership development programs for managers and future leaders of the organization., • Identify training needs through organizational diagnostics and competency analysis., • Design learning pathways and professional development plans for different groups within the company., • Promote onboarding and organizational culture programs that ensure excellent integration of new employees., • Design and coordinate employee engagement and employee experience initiatives., • Implement innovative learning tools and methodologies (learning journeys, microlearning, blended learning, etc.)., • Measure the impact of training programs using learning and development KPIs., • Collaborate with business leaders and area managers to ensure that talent development is aligned with business needs., • Contribute to building a solid, consistent organizational culture aligned with the group's values., • Comply with all Information Security policies and processes. Qualifications • University degree in Psychology, Education, Human Resources, Business Administration, or related fields., • Minimum 5–7 years of experience in Learning & Development, Talent Development, or Organizational Culture., • Experience designing and implementing training and leadership development programs., • Experience working in international or multicultural environments., • Experience in sectors such as hospitality, luxury, wellness, healthcare, or premium services will be valued., • Experience managing cultural transformation or organizational development projects., • High level of English (C1/C2) essential. Knowledge of other languages will be considered an advantage. Required Skills • Strategic vision applied to talent development., • Ability to translate culture into behaviors and learning experiences., • Excellent communication and influencing skills., • Strong project management and cross-functional coordination skills., • Ability to inspire, motivate, and develop teams., • Innovative mindset in learning methodologies., • Strong focus on employee experience., • Cultural sensitivity to work in international environments., • Willingness to travel when necessary. Preferred Skills • Experience working with Learning Management Systems (LMS)., • Proficiency in digital training and e-learning tools., • Proficiency in Microsoft Office/Google Workspace., • Experience with employee engagement and HR analytics tools., • Knowledge of interactive training and digital learning tools is a plus. Pay Range and Compensation Package Compensation details will be discussed during the interview process. Equal Opportunity Statement SHA values excellence, evolution, integrity, care, and happiness and is committed to diversity and inclusivity in the workplace.

About the Company We are a fast-growing multinational company redefining urban living experiences across Spain and beyond. Operating at the intersection of Real Estate, Hospitality and Flexible Living, our mission is to create vibrant, customer-centric spaces where people live, stay and connect. With an ambitious expansion roadmap and a strong investment pipeline, we are building a next-generation platform focused on delivering exceptional consumer experiences and scalable growth. Role Overview We are looking for a B2C Manager to lead the consumer strategy and drive demand across our portfolio of assets (Student Housing, Flex Living, Hospitality or Residential products). This role combines commercial ownership, team leadership and stakeholder management. You will be responsible not only for defining and executing the B2C strategy, but also for leading a small team, aligning multiple internal departments and working closely with on-the-ground teams at our assets to ensure occupancy and performance targets are met. You will act as a key bridge between central teams and local operations, ensuring that strategies are clearly communicated, understood and successfully implemented. Key ResponsibilitiesStrategy & Growth • Define and execute the B2C growth strategy across multiple markets and assets, • Identify new customer acquisition channels and optimize conversion funnels, • Support go-to-market strategies for new openings and expansionsTeam Leadership & People Management, • Lead, mentor and develop a small B2C/marketing team, fostering a high-performance culture, • Set clear objectives, track performance and ensure team alignment with business goals, • Promote collaboration, ownership and continuous improvement within the teamStakeholder Management & Coordination, • Act as the main point of contact between central teams and asset-level stakeholders, • Work closely with Operations, Sales, Revenue Management and Asset teams to align priorities, • Translate business needs into actionable marketing and commercial initiatives, • Clearly communicate strategy, decisions and performance to internal stakeholders, • Ensure strong coordination with local teams to maximize occupancy and customer experienceCustomer Journey & Experience, • Own the full customer lifecycle: awareness, consideration, booking, onboarding and retention, • Ensure a consistent and high-quality experience across all touchpoints (digital and physical), • Implement initiatives to improve customer satisfaction, retention and lifetime valueMarketing & Demand Generation, • Lead multi-channel campaigns (digital, partnerships, offline activations) targeting end consumers, • Oversee CRM, content and performance marketing strategies, • Ensure brand consistency across markets and assetsData & Performance, • Monitor KPIs such as lead generation, conversion rates, occupancy and customer satisfaction, • Analyze performance across assets and identify areas for improvement, • Use insights to drive decision-making and optimize commercial strategies What will make you perform well in this position? • 5+ years of experience in B2C roles within Real Estate, Student Housing, Hospitality, Flex Living or similar sectors, • Proven experience in team management and leadership, • Strong track record in driving customer acquisition, occupancy and revenue growth, • Experience managing multiple stakeholders in a complex, multi-asset environment, • Strong understanding of digital marketing, CRM and customer lifecycle management, • Analytical mindset with the ability to translate data into actionable insights, • Excellent communication and stakeholder management skills, • Fluent English (mandatory); additional languages are a plus, • Ability to influence and align diverse stakeholders across functions and geographies, • Customer-centric mindset with a focus on delivering exceptional experiences, • Strategic thinking combined with hands-on execution, • Ability to thrive in a fast-paced, scaling environment What We Offer and Why Join us? • Opportunity to join a high-growth international platform with strong backing, • Exposure to multiple asset classes (Living, Hospitality, Real Estate), • Dynamic, entrepreneurial and collaborative environment, • Career development opportunities within a rapidly expanding organization, • Competitive compensation package You will play a key role in connecting strategy, teams and assets—ensuring our spaces are not only filled, but truly experienced. This is a unique opportunity to combine commercial impact, team leadership and operational coordination in a company shaping the future of urban living. If you saw yourself it when you read it, you will love it when you know the company. We're looking for you!

Customer Success Manager (German Speaking) Salary: Circa €35,000 Location: Hybrid - Madrid Languages: German We are working with a fintech scale-up working closely with hotels and hospitality brands across Europe, helping them modernise how they manage payments and guest journeys. What you’ll do • Own relationships with German-speaking customers, • Support onboarding, adoption, and long-term success, • Act as a trusted partner to hospitality clients, • Collaborate with product and support teams to solve problems What we’re looking for • Proficient German, • Experience in Customer Success, Account Management, or Hospitality Operations, • Strong understanding of hotel or hospitality workflows, • Customer-first mindset with great communication skills Hands-on hospitality experience (hotel, restaurant, travel tech) is highly valued.