Técnico/a Senior - LHH
17 hours ago
Sant Vicenç dels Horts
Overview In this role you support customers and stakeholders with technical guidance and problem solving across the General Industry business unit. You actively back sales during acquisition projects and help introduce MG products, train customer personnel, and optimize processes. You will document actions, analyze paint-related issues, and liaise with suppliers and laboratories to refine application parameters. Travel within Iberia is expected to support projects and site visits. Responsabilidades • Provide technical support during MG product introductions to customers, • Present benefits of MG products to customers, • Train customers' painters/technicians in application-technical and pretreatment knowledge, • Assist customers with process and paint shop configuration, • Record, analyze and manage customers' painting problems and complaints, • Monitor and report on competitive activities at customer sites, • Document all internal and external work (AT protocols, sample orders, FMEA, visit reports), • Process sample orders, • Test and optimize application parameters of new developments with laboratory collaboration, • Maintain contacts with leading and innovative plant manufacturers, • Provide technical advice and information to external and internal customers on market systems, • Develop and communicate paint structure recommendations for customers, • Communicate pretreatment techniques to customers, • Develop and define application windows, • Prepare and follow up on customer visits as part of project work, • Participate in project meetings, • Maintain, operate and care for painting equipment (spray guns, pumps, ring lines, 2K mixing/dosing units), • Prepare work instructions Requisitos principales, • Strong technical knowledge, • Good knowledge of plant technology, • Good knowledge of application techniques (spray guns, double diaphragm and piston pumps), • Basic commercial knowledge, • Proficiency in English and other languages as required, • Mastery of all relevant business processes, • Willingness to continuously update knowledge, • Communication and persuasion skills, • Presentation skills, • Conflict management, • Willingness to travel around Iberia (80%), • Communication, • Persuasion, • Presentation, • Technical knowledge, • Plant technology, • Application techniques (spray guns, pumps)