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Buscamos incorporar una persona para la posición de Nightlife Venue General Manager, responsable de liderar de forma integral la operación y el desarrollo del venue, garantizando una experiencia excepcional para la clientela y el cumplimiento de los objetivos de negocio.La persona en este rol tendrá un fuerte enfoque en liderazgo, gestión operativa y resultados comerciales, supervisando equipos de gran volumen y asegurando que los estándares de servicio, la rentabilidad y el posicionamiento premium del venue se mantengan al más alto nivel. Su principal objetivo será impulsar el crecimiento del negocio, optimizar la operación y desarrollar un equipo de alto rendimiento.¿Cuáles serían tus responsabilidades?Liderazgo y gestión operativa- Liderar todos los aspectos de la operación diaria del punto de venta, garantizando un funcionamiento eficiente y consistente.- Supervisar y desarrollar un equipo de liderazgo de alto rendimiento.- Garantizar el cumplimiento de los estándares de servicio y experiencia propios de un entorno luxury hospitality.- Coordinar los diferentes equipos y áreas para asegurar una operación fluida, especialmente durante servicios de alta demanda.- Impulsar la mejora continua de procesos, estándares y eficiencia operativa.Gestión financiera y desarrollo comercial- Gestionar presupuestos, forecasts, costes de personal y resultados de P&L.- Analizar indicadores financieros y operativos para identificar oportunidades de crecimiento y mejora de rentabilidad.- Impulsar el crecimiento comercial y maximizar los resultados del venue.- Supervisar la productividad, costes laborales y principales KPIs operativos.- Trabajar en la optimización de recursos y en la consecución de los objetivos financieros establecidos.Experiencia cliente y estándares de servicio- Garantizar un servicio excepcional en todo momento.- Mantener los más altos estándares de calidad, hospitalidad y atención al cliente.- Gestionar situaciones complejas e incidencias con una actitud profesional y resolutiva.- Identificar nuevas oportunidades para mejorar la experiencia y diferenciación del venue.- Asegurar la consistencia de la experiencia durante servicios de alto volumen.Gestión y desarrollo del equipo- Liderar, motivar y desarrollar equipos numerosos y multidisciplinares.- Fomentar una cultura de compromiso, excelencia y orientación a resultados.- Promover iniciativas de formación y desarrollo profesional.- Garantizar una comunicación clara y efectiva entre los diferentes niveles de la organización.Coordinación estratégica- Trabajar estrechamente con los equipos de Culinary, Marketing, Finance y Recursos Humanos para alcanzar los objetivos de negocio.- Participar en la definición e implementación de estrategias comerciales y operativas.- Mantener una comunicación constante con los principales stakeholders.- Identificar tendencias, oportunidades de innovación y nuevas formas de mejorar el posicionamiento del venue.¿Qué necesitamos de ti?Formación- Formación en Hospitality Management, Turismo, ADE o similar.- Valorable formación complementaria en gestión empresarial, liderazgo o finanzas.Experiencia- Experiencia significativa como General Manager o liderando múltiples outlets dentro de hospitality de lujo.- Experiencia en la gestión de restaurantes premium, lifestyle venues, beach clubs o conceptos de nightlife.- Experiencia demostrable en gestión de P&L y operaciones de alto volumen.Idiomas- Inglés y español nivel avanzado.- Otros idiomas serán valorados.Competencias clave- Liderazgo excepcional y capacidad para inspirar y desarrollar grandes equipos.- Sólida visión comercial y orientación a resultados.- Excelente capacidad de gestión financiera y operativa.- Fuerte orientación a la experiencia cliente y al servicio luxury.- Capacidad para trabajar bajo presión en entornos de alta demanda.- Excelentes habilidades de comunicación y gestión de stakeholders.- Mentalidad estratégica, proactiva y orientada a la mejora continua.Conocimientos técnicos- Gestión de P&L, presupuestos y forecasts.- Control de costes laborales y productividad.- Análisis de KPIs financieros y operativos.- Gestión de operaciones de alto volumen.- Microsoft Office, especialmente Excel.- Valorable experiencia con sistemas PMS, POS y herramientas de reporting.#J-18808-Ljbffr

Compensation Amount: 85,000.00 USD Annual Job Summary: The Operations Manager is responsible for the day-to-day operational management of the condominium property and for ensuring that residents consistently receive a high level of service. The position provides direct supervision and management of the Front Desk, Housekeeping, Event Coordinator, Office Administrator, and Landscaping functions, while working closely with all departments to coordinate resident needs and maintain operational standards. A critical component of the position is direct, ongoing interaction with residents, their families, friends, guests, vendors, and service providers. The Operations Manager is expected to develop a genuine working knowledge of each resident's preferences, needs, expectations, and service requirements; respond promptly and professionally to concerns and problems; and ensure that relevant information is communicated to the appropriate members of the staff. The Operations Manager serves as a visible, accessible, solutions-oriented representative of management and helps create a warm, welcoming, and highly responsive residential environment.ESSENTIAL FUNCTIONSPlan, coordinate, and oversee daily operations within assigned areas of the condominium property. Be highly visible and engaged in the daily operation of the community. Directly supervise the Front Desk, Housekeeping, Event Coordinator, Office Administrator, and Landscaping functions, including scheduling, training, performance management, accountability, quality control, and coordination of daily activities. Develop and maintain strong working relationships with residents and make a deliberate effort to get to know residents individually, including their preferences, routines, families, friends, guests, household/service personnel, and other individuals who regularly interact with them. Maintain current knowledge of resident needs, preferences, special requests, and changes in expectations, and communicate appropriate information to other managers and staff so that the entire team can provide consistent and personalized service. Serve as a primary day-to-day point of contact for residents’ questions, concerns, service requests, and operational issues. Listen carefully, assess the situation, take ownership of problems, and follow through until an appropriate resolution is achieved. Interact professionally and courteously with resident vendors, contractors, delivery personnel, service providers, family members, guests, and other visitors. Help coordinate access, scheduling, property requirements, and resolution of issues involving these individuals. Monitor the quality and timeliness of Front Desk, Housekeeping, Event Coordination, and Landscaping services and establish clear expectations for service, appearance, cleanliness, responsiveness, and follow-through. Work closely with the Managing Director and other department managers to coordinate operations, resolve problems, communicate resident concerns, and maintain continuity of service. Identify operational issues before they become significant problems and take initiative to develop practical solutions. Escalate unusual, sensitive, safety-related, or unresolved matters to the Managing Director as appropriate. Maintain a safe, clean, attractive, and well-maintained community environment, including housekeeping standards, landscaping appearance, common-area presentation, and Front Desk service standards. Assist with resident events and community activities by coordinating with the Event Coordinator and other departments to ensure appropriate staffing, setup, execution, and follow-through. Ensure that operational programs and procedures associated with Housekeeping, Front Desk operations, building access control, and the community social calendar are properly coordinated, communicated, implemented, and consistently executed. Work closely with the appropriate managers and staff to ensure that Front Desk and access-control procedures operate smoothly and provide residents, guests, vendors, and service personnel with consistent and professional experience. Oversee the day-to-day execution of the community social calendar in coordination with the Event Coordinator and other departments. Confirm that events are appropriately planned, staffed, set up, and ready to meet resident expectations. If appropriate, maintain a management presence at after-hours social events, particularly during the initial 15 minutes, to confirm that the event is properly set up, staff and vendors are in place, and all operational expectations have been met. Address and resolve issues promptly so the event can proceed smoothly. Maintain professional communication with residents and staff and represent the management company and condominium association in a positive and professional manner at all times. Promote teamwork and accountability among employees. Encourage staff to communicate resident information appropriately so that service remains consistent regardless of which employee is interacting with a resident. Participate in staff meetings, operational meetings, training, and other management activities as directed by the Managing Director. Notify the Managing Director of unusual events, circumstances, safety concerns, resident issues, or quality-control matters that require management attention. Perform other duties and responsibilities as assigned by the Managing Director.SKILL AND KNOWLEDGE REQUIREMENTS INCLUDEHigh School Diploma/GED required. Bachelor's or Business degree preferred. Three to five years of related operations or property management experience preferred, particularly in a high-rise condominium, hotel, resort, hospitality, senior living, or other service-oriented environment. Experience working with elderly residents or senior populations strongly preferred. Florida CAM License preferred or required if applicable to the position and responsibilities. Demonstrated ability to interact warmly, respectfully, and effectively with a wide variety of people, particularly older adults and their families. Naturally warm, personable, approachable, and service-oriented personality. The ability to build trusting relationships with residents is an essential function of this position. Strong operational management and organizational skills, with the ability to coordinate multiple departments, priorities, schedules, and competing needs. Demonstrated ability to listen, exercise good judgment, solve problems, and follow through on commitments. Self-starter who takes initiative, identifies needs without waiting to be directed, and works effectively both independently and as part of a management team. Strong leadership and personnel-management skills, including the ability to establish expectations, coach employees, provide feedback, and hold staff accountable. Excellent verbal and written communication skills and the ability to communicate sensitive or important information appropriately. Strong customer-service orientation with an understanding that personalized knowledge of residents is an important component of exceptional condominium hospitality. Ability to maintain confidentiality and exercise discretion when handling resident, family, employee, vendor, and property matters. Strong computer skills, including Microsoft Word, Excel, Outlook, and web-based applications.PHYSICAL AND MENTAL REQUIREMENTSMoving about on foot to accomplish tasks, particularly frequent movement throughout the property. Ability to stand and walk for extended periods and climb steps regularly. Withstanding temperature extremes due to Florida weather conditions. Ability to read and write work-related documents in English. Speech recognition and clarity, including the ability to understand residents, customers, employees, vendors, and coworkers and to speak clearly so that you can be understood. Frequent verbal communication with residents, guests, vendors, and employees in a fast-paced environment. Physical presence at the community is essential to perform job duties.Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Guest Services, Inc. is an Equal Opportunity employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.#J-18808-Ljbffr

Departamento: Front Office ¿Te apasiona la hostelería y la excelencia? Únete al equipo de NH Collection y trabaja en cautivadores hoteles y resorts en auténticos edificios emblemáticos de destinos clave de Europa, Latinoamérica, Oriente Medio y Asia.

Valsea IT is seeking a Project Manager to own delivery of high-priority initiatives from kickoff to launch and post-launch monitoring. Responsibilities include managing execution plans, milestones, risk analyses, and stakeholder updates, with a hybrid office setup in Marbella area. You will coordina

Manejo fluido del paquete Office, especialmente Excel y PowerPoint. Office Manager - Compañía del sector inmobiliarioSi sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud. MisiónBuscamos un/a Office Manager para incorporarse al

Departamento: Front Office¿Te apasiona la hostelería y la excelencia? Únete al equipo de NH Collection y trabaja en cautivadores hoteles y resorts en auténticos edificios emblemáticos de destinos clave de Europa, Latinoamérica, Oriente Medio y Asia.