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  • Connectivity Assistant Intern
    Connectivity Assistant Intern
    1 hour ago
    Full-time
    Eixample, Barcelona

    VeryChic is a leading European travel platform specialized in exclusive luxury hotel and travel deals. Part of the Accor Group, we partner with over 8,000 hotels in 82 countries and serve millions of travelers worldwide. With an international and dynamic team, we offer students and young professionals the opportunity to grow their careers in a fast-paced, multicultural, and innovative environment. Are you organized, versatile, and passionate about travel tech and hotel operations? Do you enjoy cross-functional communication and technical set-ups in a fast-paced environment? Join our Connectivity team to connect our hotel partners, channel managers, and internal teams to deliver seamless travel offers. 🚀 Your responsibilities Operational implementation of Connectivity Upstream preparation of connectivity offers upstream via Channel Managers (internal setup, partner communication, and pre-publication validation). Direct relations with hotel partners, Channel Manager teams, Sales, Digital Content & Projects departments. Connectivity control before and during the sale. Putting online and managing VeryChic Tonight content. Creation of extranets. Operational set up of Tour Operators. Checking the receipt of TO rates. Communication with TO partners to confirm rates. Creation of TO identifiers. Operational implementation of external services. Activation and implementation of external activities. Checking and monitoring their operation. 🧠 Your profile Native French speaker and professional proficiency in English. Spanish is a plus! Graduate or student in E-Tourism, Hospitality, Business, Digital, or related fields. Autonomous, highly organized, and rigorous with high attention to detail. Versatile team player with excellent interpersonal skills. Strong verbal and written communication abilities. Previous experience in the travel, hospitality, or luxury sectors is a plus. 🌟 What VeryChic offers you A modern, bright open-plan office ideally located in the Eixample district of Barcelona. Office amenities, including free coffee & tea, refrigerators, microwaves, and a comfortable lunch area. Exclusive discounts on our travel packages for you and your family. A young, dynamic, international, and supportive team. Monthly remuneration of €750 gross/month. 📩 Ready to connect extraordinary hotels with passionate travelers? Apply now to join VeryChic and board your next journey!

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  • Project Manager de estudios de mercado
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    Project Manager de estudios de mercado
    1 day ago
    Full-time
    Eixample, Barcelona

    Ubicación: Barcelona (Modalidad 100% presencial en nuestras oficinas) Incorporación: Inmediata. Descripción del puesto: • Elaboración de presupuestos según especificaciones del cliente., • Propuesta de metodología, muestra y target a partir del briefing del cliente., • Realización de briefings internos y externos para el correcto desarrollo del estudio., • Punto de contacto principal del cliente, gestionando la relación de forma continua durante todo el estudio., • Gestión y coordinación autónoma de proyectos, desde el briefing hasta la entrega, incluyendo control de presupuesto y calidad., • Elaboración y/o traducción de cuestionarios y otros materiales necesarios para el desarrollo de los estudios., • Análisis e interpretación de los datos estadísticos resultantes del estudio., • Coordinación de los distintos departamentos internos y externos involucrados en un proyecto, tanto en estudios cuantitativos como cualitativos., • Gestión simultánea de varios proyectos, cumpliendo plazos y presupuestos acordados. Requisitos mínimos: • Mínimo 3 años de experiencia en estudios de mercado (instituto o agencia o consultora)., • Grado en Sociología, Marketing, o similar (se valorará formación complementaria en investigación de mercados ITM)., • Nivel avanzado de inglés, tanto hablado como escrito., • Dominio avanzado de MS Office (Word, Excel, PowerPoint)., • Soltura con herramientas digitales de apoyo (productividad, diseño o automatización de tareas)., • Orientación al cliente, perfil resolutivo y excelentes habilidades organizativas para priorizar tareas y cumplir con los plazos de cada estudio.

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  • HR Director - Barcelona
    HR Director - Barcelona
    1 day ago
    Full-time
    Eixample, Barcelona

    We are looking for a talented part-time People Director (50-60%) to join our dynamic team, at our Barcelona office. In this role, you will be exposed to an international group spanning various business units, where your ability to protect and nurture our culture and to excel at recruitment will be absolutely key to your success. RESPONSIBILITIES Strategic HR & business partnering Act as HR Business Partner for all companies in the group. Ensure HR monitoring and compliance. Be accountable for the OKRs process, together with our Chief of Staff. Run the annual employee survey and propose an annual HR plan based on the results. Own, monitor and act on the people dashboards to steer performance across destinations. Prepare the people slides for our board meetings. Culture, communication & engagement Be the guardian of our group's culture. Lead HR and internal communication projects (internal newsletters, AI trainings, Learning & Development, etc.). Organise and host our annual offsite for the Eterniti and Emerald Stay team. Talent acquisition & development Oversee recruitment and training. Participate in team members' onboardings and offboardings. Deliver individual training sessions (e.g. presentation or communication skills). Help managers develop their coaching and mentoring skills. Team management, entities & tools Manage two HR team members. Complete the HR integration with the Jewels (acquired companies). Handle key individual HR matters and HR situations that escalate. Be accountable for our HR tools: JazzHR and Skello. Depending on priorities as well as your bandwidth, skills and interest, you may be involved in other projects, in line with your qualifications. KEY INFORMATION Employment start: as soon as possible. Reporting to the CEO (Maxime Friess) and COO (Laurent Lacourt). Position based in Barcelona. Occasional travel across our entities and destinations, as needed Permanent contract (indefinite Spanish contract) Part-time position: 20 to 24 hours / week (i.e 50%-60%). Workdays will be Tuesdays and Wednesdays (at the office), plus another half-day or weekday to be confirmed (home office possible). The application journey has 5 key steps: Step 1: screening call for selected candidates. Step 2: case study. Step 3: video interview with our Chief People Officer and our HR Manager. Step 4: video interview with our COO. Step 5: video interview with our CEO. Step 6: references check.

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  • Senior Backend Engineer
    Senior Backend Engineer
    2 days ago
    €70000–€85000 yearly
    Full-time
    Sant Martí, Barcelona

    Why this role matters JOIN helps thousands of businesses find the right people — faster, fairer, and with less friction. Our platform handles millions of candidate interactions, and our clients praise JOIN's attention to detail and unmatched user experience. We're looking for a Backend Engineer to join our established engineering hub in Spain. You'll be stepping into a mature, integrated team and helping push it forward: improving our platform architecture, raising our quality bar, and building robust, scalable features that tens of thousands of users rely on every day. Tasks What you'll be doing Your work will directly impact how thousands of companies and candidates experience hiring. Here's what that looks like: • Collaborate with frontend engineers, product managers, and DevOps/platform teams to build meaningful features through our Agile SDLC/Kanban workflow., • Conduct peer code reviews and contribute to retrospectives to drive continuous improvement., • Define technical requirements and identify the best solutions to meet team goals., • Participate in engineering retrospectives focused on testing, architecture, automation, and coding standards., • Always think beyond the code - you'll focus on delivering value and improving the user experience for our customers. Who you'll work with You'll join our Backend Guild, collaborating closely with Product, Platform, DevOps, and Frontend teams. We care deeply about quality, performance, and a great developer experience – supported by clean architecture, code generation, linters, templates, and test-driven development. Requirements What we're looking for We don't believe in checklists - but if most of these apply to you, we'd love to chat: ✔ 5+ years of backend development experience. ✔ 2+ years of experience with a strongly typed language or TypeScript. ✔ Strong experience with RDBMS (raw queries or via ORM). ✔ Solid background in unit and integration testing. ✔ Experience with message brokers (SNS, RabbitMQ, Kafka, Google Pub/Sub, etc.). Bonus: Experience with Node.js, GraphQL, GCP or AWS, gRPC and protobufs. Bonus: Strong grasp of SOLID principles. Benefits Our Values 🚀 Impact Over Effort – We optimize for outcomes, not hours. What matters is the impact we generate for our teams and customers. 💡 Yes, You! – It starts with you. We take ownership, act with initiative, and don't wait for permission to make things better. ❤️ We Grow Together – As individuals and as a team. We invest in each other and get stronger collectively. 🛠 Ambition At Scale – We think big. We're building something that matters, and we set the bar high for what's possible. We thrive in a fast-moving, collaborative environment. That means adapting quickly, challenging each other constructively, and spending meaningful time together in the office while trusting each other to work flexibly: • We love collaborating in the office sharing knowledge with all colleagues, and we do understand the flexibility of working from home when needed, • We adapt quickly and embrace change in a growth-oriented startup environment, • We continuously challenge ourselves and each other to improve This role might not be ideal if: • You prefer a highly structured environment., • You want a fully remote position., • You prefer minimal change and a slower pace., • You're not excited about ownership and growth. What's in it for you? 🖥 Apple hardware – The best tools for the job (MacBook). 🏆 Team events – Brunches, sports activities, and quarterly gatherings in Berlin. 🌍 Productivity from Everywhere – 104 days per year remote (post-probation), following our hybrid policy. 🏦 Competitive salary – Tailored to align with your experience level. 🏠 Relocation support – Assistance with paperwork, travel, and one month of furnished accommodation. What to expect from the hiring process We respect your time and keep things transparent: 1️⃣ Intro call (~30 min) – Let's see if we're a good match. 2️⃣ Hiring Manager Review – Your profile is assessed for technical and team fit. 3️⃣ Hiring Manager Interview (~60 min) – Dive into expectations and team dynamics. 4️⃣ Technical Interview (~60–120 min) – Demonstrate your skills. 5️⃣ Meet the Team (Optional) – Connect with your future colleagues. You'll always know where you stand - no black holes, no ghosting. We welcome applications from individuals of all ages, abilities, genders, religions and diverse backgrounds. If you need assistance during the hiring process or in the workplace, let us know! Don't meet every requirement? No problem! We're always open to exceptional candidates and value diversity in all forms. 📩 Apply now – We'd love to connect with you!

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  • Hospitality Internship
    Hospitality Internship
    1 day ago
    Full-time
    Eixample, Barcelona

    At Emerald Stay, our Centralized Operations Team, based in sunny Barcelona, is the engine that keeps everything running smoothly behind the scenes for our guests. We’re looking for a sharp, curious, and proactive intern to join us for a 6-month adventure. To describe our workplace culture in a nutshell: we’re demanding and caring. As an intern, expect to be challenged, empowered and to grow through this professional experience. RESPONSIBILITIES You’ll be part of a small (but mighty!) team of 8, helping deliver top-tier hospitality from our head office. Think of it like running a hotel. Here’s a taste of what you’ll get involved in: FRONT & BACK OFFICE Managing communication with guests before, during and after their stay, via phone, chat or email. Managing our mailbox; your goal is Inbox Zero Liaising with guests so they complete their online check-in prior to arrival Handling check-ins and check-outs from our central office and coordinating with our on-the-ground staff Upselling and cross-selling Closing and sending the invoice to our guests at the end of their stay; collecting extra money if needed, liaising with them in case of damages Collecting feedback from guests to keep improving our services RESERVATIONS Controlling and managing reservations booked instantly in our Property Management System Preparing proposals for individuals and groups Closing and managing direct reservations CONCIERGE Arranging some extra services for our guests, such as airport transfers and at-home massages Coordinate and organize extra services with our partners and on-the-ground staff Handling the invoices for such extra services HOUSEKEEPING & MAINTENANCE Organize and coordinate cleaning with our different providers Communicate and coordinate maintenance issues with our on-the-ground staff Depending on the seasonality as well as your bandwidth, skills and interest, you may be involved with other aspects of our operations. KEY INFORMATION The application journey has 4 key steps: Step 1: screening call for selected candidates Step 2: case study Step 3: video interview with our Operations Manager Step 4: reference check

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  • Engineering Manager
    Engineering Manager
    2 days ago
    €90000–€105000 yearly
    Full-time
    Sant Martí, Barcelona

    Why this role matter JOIN helps thousands of businesses find the right people – faster, fairer, and with less friction. Our platform handles millions of candidate interactions, and our clients praise JOIN's attention to detail and unmatched user experience. We're looking for an Engineering Manager to join our office in Barcelona. You'll step into a mature, integrated team and help it grow even stronger: guiding engineers, improving delivery, strengthening our technical foundations, and creating the conditions for teams to ship high-quality features that tens of thousands of users rely on every day. Tasks What you'll be doing Your leadership will directly impact how our teams deliver software that powers hiring for thousands of companies. Here's what that looks like: • Lead and manage a team of engineers in developing and delivering high-quality software solutions., • Guide cross-functional and distributed teams to deliver results within tight deadlines., • Foster a culture of mentoring, innovation, and skill development across your team., • Set and articulate clear objectives that align with broader organizational goals., • Support your team through One-on-Ones, ensuring alignment, performance, and personal growth., • Ensure projects are delivered on time, within budget, and with a strong focus on quality and customer satisfaction., • Drive a culture of continuous learning, improvement, and collaboration., • Actively participate in interviewing and hiring engineers from diverse backgrounds., • Share your knowledge, grow expertise in our product, and develop yourself alongside your team. Who you'll work with You'll join a diverse and growing engineering organization, collaborating closely with cross-functional teams across Product, Platform, and Design. As part of JOIN's leadership group, you'll be central in shaping Barcelona's hub's culture while staying connected to teams across Europe. Requirements What we're looking for We don't believe in checklists – but if most of these apply, we'd love to talk: ✔ Minimum 5 years of experience in software engineering. ✔ Proven track record in leading and managing engineering teams. ✔ Strong understanding of software development processes and methodologies. ✔ Basic knowledge in one or more of the following: Node.js, React.js, SQL, Kubernetes, GraphQL, Docker, gRPC, Pub/Sub. ✔ Familiarity with SaaS platforms and cloud technologies. ✔ Experience in hiring, mentoring, and developing technical talent. ✔ Excellent communication and interpersonal skills. ✔ Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Our Values ❤️ People First – We put humans at the heart of hiring. 🚀 Own It – We take initiative and solve problems independently. 🛠 Work Smarter – Efficiency beats effort. 💡 Be Bold – Challenge the status quo and push boundaries. At JOIN, we thrive in a fast-moving, collaborative environment, and we're looking for people who do too. That means: • We follow a hybrid model (3 days office, 2 remote) to promote collaboration., • We adapt quickly and embrace change., • We continuously challenge ourselves and each other to improve. This role might not be ideal if: • You prefer a highly structured environment., • You want a fully remote position., • You prefer minimal change and a slower pace., • You're not excited about ownership and growth. Benefits What's in it for you? 🖥 Apple hardware – The best tools for the job (M3 Pro MacBook Pro). 🏆 Team events – Brunches, sports activities, and quarterly gatherings in Berlin. 🌍 Productivity from Everywhere – 104 days per year remote (post-probation), following our hybrid policy. 🏦 Competitive salary – Tailored to align with your experience level. 🏠 Relocation support – Assistance with paperwork, travel, and one month of furnished accommodation. 🧑‍💻 Play a defining role in shaping our Barcelona hub and engineering culture. What to expect from the hiring process We respect your time and keep things transparent: 1️⃣ Intro call (~30 min) – Let's see if we're a good match. 2️⃣ Hiring Manager Review – Your profile is assessed for technical and team fit. 3️⃣ Hiring Manager Interview (~45 min) – Dive into expectations and leadership style. 4️⃣ Technical Interview (~60–120 min) – Show us your technical knowledge and leadership approach. 5️⃣ Meet the Team (Optional) – Connect with your future colleagues. You'll always know where you stand – no black holes, no ghosting. We welcome applications from individuals of all ages, abilities, genders, religions, and diverse backgrounds. If you need assistance during the hiring process or in the workplace, let us know! Don't meet every requirement? No problem! We're always open to exceptional candidates and value diversity in all forms. 📩 Apply now – We'd love to connect with you!

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  • Training Manager - W Barcelona
    Training Manager - W Barcelona
    2 days ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization’s mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major. • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer. • Relevant work experience required. CORE WORK ACTIVITIES Administering Employee Training Programs • Promotes and informs employees about all training programs. • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Helps employees identify specific behaviors that will contribute to service excellence. • Ensures employees receive on-going training to understand guest expectations. • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills. • Meets with training cadre on a regular basis to support training efforts. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Evaluating Training Programs Effectiveness • Monitors enrollment and attendance at training classes. • Meets regularly with participants to assess progress and address concerns. • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Measures transfer of learning from training courses to the operation. • Ensures adult learning principles are incorporated into training programs. Developing Training Program Plans and Budgets • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization’s mission and vision. • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance. • Makes any necessary adjustments to training methodology and/or re-trains as appropriate. • Aligns current training and development programs to effectively impact key business indicators. • Establishes guidelines so employees understand expectations and parameters. • Develops specific training to improve service performance. • Drives brand values and philosophy in all training and development activities. • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing Training Budgets • Participates in the development of the Training budget as required. • Manages budget in alignment with Human Resources and property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Utilizes P-card if appropriate to control and monitor departmental expenditures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

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  • Project & Account Manager — Greener
    Project & Account Manager — Greener
    18 days ago
    €900–€1400 monthly
    Full-time
    Gràcia, Barcelona

    Sobre Greener Greener es una agencia independiente de branding y comunicación con sede en Barcelona. Desde 2000 trabajamos bajo nuestra manera de entender las marcas: Living Branding, combinando estrategia, creatividad y ejecución para construir marcas relevantes y conectadas con las personas. Trabajamos para grandes marcas, compañías consolidadas y proyectos emergentes, con una especial vinculación al mundo agro, alimentación y sostenibilidad. Nuestros proyectos abarcan desde branding e identidad hasta campañas de publicidad, digital, social media, producción audiovisual, eventos, activaciones y experiencias de marca. Somos una agencia donde las ideas se piensan, pero también se hacen. El puesto Estamos ampliando nuestro equipo de gestión y buscamos a una persona capaz de llevar proyectos de principio a fin: entender qué necesita el cliente, convertirlo en un plan de trabajo claro, organizar los recursos necesarios, coordinar al equipo y conseguir que cada proyecto llegue a tiempo, dentro de presupuesto y con el nivel de calidad esperado. Es una posición que combina gestión de clientes, project management y coordinación de producción, por lo que buscamos a alguien que conozca bien cómo funciona una agencia y tenga una visión práctica de lo que implica sacar adelante proyectos de formatos muy distintos. No buscamos a alguien que simplemente haga seguimiento de tareas. Buscamos a una persona que se haga responsable del proyecto y consiga que las cosas pasen. Qué harás Llevarás cada proyecto de principio a fin Serás la persona de referencia de cada proyecto desde que entra en la agencia hasta que se entrega, asegurándote de que ningún detalle quede sin resolver, tanto de cara al cliente como internamente. Esto implica: • Recibir e interpretar briefs, necesidades y pedidos, tanto de clientes como internos., • Convertirlos en planes de trabajo claros, con fases, responsables, recursos, fechas y entregables concretos., • Coordinar proyectos de muy distinta naturaleza: identidad visual y branding, campañas, producciones audiovisuales, desarrollos digitales, social media, producción gráfica, eventos, activaciones, street marketing y otros formatos., • Hacer seguimiento efectivo de timings y presupuestos., • Controlar el alcance de cada proyecto y detectar cuándo algo empieza a salirse del scope antes de que se convierta en un problema., • Identificar bloqueos, dependencias o desviaciones con tiempo y plantear soluciones., • Asegurarte de que decisiones, aprobaciones y siguientes pasos estén claros para todas las personas implicadas. Gestionarás la relación con el cliente Serás uno de los principales puntos de contacto durante el desarrollo de los proyectos y sostendrás la relación con el cliente durante todo el proceso. • Liderarás y participarás en reuniones de seguimiento., • Gestionarás aprobaciones, feedback y cambios de rumbo., • Traducirás las necesidades del cliente en instrucciones claras y accionables para el equipo., • Gestionarás expectativas cuando cambien el alcance, las prioridades, el presupuesto o los timings., • Mantendrás una comunicación clara y proactiva: si algo cambia o se retrasa, el objetivo es gestionarlo antes de que el cliente se encuentre con una sorpresa. Coordinarás al equipo Trabajarás de forma transversal con los distintos perfiles que intervienen en cada proyecto: estrategia, diseño, contenidos, producción, medios y colaboradores externos. • Organizarás quién interviene en cada proyecto, cuándo y con qué entregables., • Repartirás y coordinarás el trabajo teniendo en cuenta capacidad, prioridades y plazos., • Serás el filtro entre el briefing del cliente y lo que efectivamente necesita recibir cada persona del equipo., • Te asegurarás de que cada persona tenga la información y los materiales necesarios para avanzar., • Identificarás dependencias y posibles bloqueos antes de que afecten a las entregas. Cuidarás la calidad y el seguimiento • Revisarás cada entregable antes de que salga de la agencia, tanto a nivel de contenido como de consistencia y presentación., • Detectarás errores, inconsistencias o elementos pendientes antes de que lleguen al cliente., • Mantendrás briefs, presupuestos, aprobaciones, versiones y feedback correctamente documentados y localizables., • Harás seguimiento de los temas abiertos hasta que queden realmente cerrados., • Colaborarás con Dirección de Cuentas y Dirección General en la planificación de recursos y en el calendario general de la agencia. Qué buscamos Buscamos una persona que combine criterio, organización, autonomía y capacidad de ejecución. Alguien que: • Sea eficiente y resolutivo/a, capaz de tomar decisiones dentro de su ámbito sin necesitar supervisión constante., • Tenga un nivel de organización muy alto: lleva registro de las cosas, hace seguimiento y no deja cabos sueltos., • Tenga mucha atención al detalle y revise antes de entregar., • Sepa comunicarse con claridad tanto con clientes como con perfiles creativos y técnicos., • Sea capaz de traducir entre lenguaje de negocio, creativo y técnico., • Se sienta cómodo/a gestionando varios proyectos simultáneamente, con diferentes plazos y prioridades., • Sea proactivo/a ante los imprevistos y no espere instrucciones para resolver un problema que está dentro de su ámbito., • Tenga capacidad de liderazgo horizontal: sabe coordinar y hacer avanzar a un equipo sin necesidad de tener autoridad jerárquica directa sobre él., • Se sienta cómodo/a asumiendo responsabilidad real sobre el resultado de un proyecto. Experiencia y requisitos Imprescindible • 3–4 años de experiencia en agencia de publicidad, branding, marketing o comunicación, en posiciones de ejecutivo/a de cuentas, project manager, producer o similares., • Experiencia demostrable llevando el scope completo de un proyecto, desde el briefing hasta la entrega final., • Experiencia coordinando equipos multidisciplinares: diseño, contenidos, producción, medios u otros perfiles especializados., • Manejo habitual de herramientas de gestión de proyectos como Asana, Trello, Monday o similares., • Buen manejo de herramientas digitales de trabajo y uso habitual de herramientas de IA para agilizar tareas y procesos., • Manejo básico de herramientas de diseño como Canva, Figma o similares, suficiente para realizar ajustes puntuales y desenvolverse con autonomía sin depender siempre del equipo de diseño., • Manejo avanzado de Excel y soltura con las herramientas habituales de Office / Google Workspace., • Nivel alto de español., • Nivel alto de inglés profesional, hablado y escrito, suficiente para desenvolverse con autonomía en reuniones, presentaciones, emails y proyectos con clientes o colaboradores internacionales. El nivel se validará durante el proceso de selección. Se valorará • Experiencia previa en los sectores agro, alimentación, sostenibilidad o consumo., • Experiencia trabajando con producción audiovisual, producción gráfica, eventos o activaciones, además de campañas puramente digitales. Condiciones Jornada: 6 horas diarias, de 9:00 a 15:00 Ubicación: Barcelona Modalidad: 100% presencial en nuestra oficina de Barcelona Incorporación: A definir Reporta a: Dirección de Cuentas y Dirección General Salario: A convenir, según experiencia ¿Por qué este puesto? Porque cada proyecto que entra en la agencia pasa por tus manos. Es una posición con visión completa del negocio y del proceso, no una tarea aislada dentro de un engranaje mayor. Trabajarás con proyectos de formatos muy distintos y con marcas especialmente vinculadas al mundo agro, alimentación, consumo y sostenibilidad: sectores que están viviendo una transformación importante y donde todavía hay mucho por construir, definir y comunicar. Tendrás contacto directo con clientes y trabajarás junto a perfiles de estrategia, creatividad, diseño y producción, viendo cómo una idea pasa del briefing a convertirse en algo real. Es una posición para alguien que quiera asumir responsabilidad y autonomía desde el primer proyecto, con margen para crecer dentro de la agencia y participar cada vez más en la gestión global de proyectos y clientes. Buscamos capacidad, criterio y compromiso por encima de acumular años de experiencia. Si sabes organizar, anticiparte, resolver y hacer que los proyectos avancen, nos interesa conocerte.

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  • Manager on Duty - Hotel Arts Barcelona
    Manager on Duty - Hotel Arts Barcelona
    2 days ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs • Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. • Communicates any variations to the established norms to the appropriate department in a timely manner. • Sends copy of MOD report to all departments on a daily basis. • Strives to improve service performance. • Ensures compliance with all policies, standards and procedures. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals • Understands and complies with loss prevention policies and procedures. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience • Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved. • Empowers associates to provide excellent customer service. • Provides immediate assistance to guests as requested. • Serves as a leader in displaying outstanding hospitality skills. • Sets a positive example for guest relations. • Responds to and handles guest problems and complaints. • Ensures associates understand customer service expectations and parameters. • Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. • Participates in the development and implementation of corrective action plans to improve guest satisfaction. • Records guest issues in the guest response tracking system. Assisting Human Resources Activities • Participates as needed in the investigation of associate and guest accidents. • Observes service behaviors of associates and providing feedback to individuals. • Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. • Celebrates successes and publicly recognizes the contributions of team members. • Ensures associates are cross-trained to support successfully daily operations. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. • Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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  • Warehouse manager
    Warehouse manager
    2 months ago
    €1200–€1400 monthly
    Full-time
    Barberà del Vallès

    WAREHOUSE MANAGER – BARBERÀ DEL VALLÈS We are looking for an experienced and highly organized Warehouse Manager to take responsibility for the day-to-day operations of our warehouse in Barberà del Vallès. The ideal candidate will be a hands-on professional with strong experience in warehouse organization, order preparation, stock control, goods reception and shipment management. Main Responsibilities Organize and supervise the daily activities of the warehouse Prepare, check and coordinate customer orders Ensure orders are prepared accurately and within the required deadlines Organize the storage, layout and optimization of the warehouse Receive incoming goods and verify quantities, condition and documentation Manage stock entries, stock exits and internal stock movements Carry out regular stock counts and inventories Investigate and resolve stock discrepancies Prepare, verify and manage packing lists and shipping documentation Coordinate the packing, labeling and preparation of outgoing shipments Ensure products are correctly stored, identified and easily accessible Coordinate deliveries and collections with transport companies when required Monitor warehouse supplies and anticipate replenishment needs Maintain accurate warehouse and inventory records Use stock management systems, ERP software or Excel to maintain accurate information Ensure proper traceability of products and shipments Organize warehouse priorities according to customer orders and deadlines Supervise loading and unloading operations when necessary Make sure all warehouse procedures are followed correctly Maintain a clean, safe and well-organized working environment Ensure compliance with warehouse safety and internal procedures Identify operational problems and propose improvements Improve warehouse processes, organization and efficiency Support and coordinate other warehouse team members when required Communicate with the sales, purchasing, logistics and administration teams regarding orders and stock Provide regular updates regarding stock levels, pending orders, deliveries and warehouse issues Candidate Profile Minimum 5 years of professional experience in warehouse operations, logistics, stock management or a similar position Previous experience as a Warehouse Manager, Warehouse Supervisor, Senior Warehouse Operator or similar role is highly valued Fluent English is mandatory French is a strong plus Strong knowledge of warehouse operations and inventory management Experience with order preparation, goods reception, packing and shipping Comfortable working with packing lists, delivery notes and logistics documentation Experience using inventory management software, ERP systems and/or Excel Strong organizational and planning skills Excellent attention to detail Ability to prioritize and manage several orders simultaneously Ability to work independently and take ownership of warehouse operations Reliable, responsible and proactive attitude Strong problem-solving skills Good communication and teamwork skills Comfortable working in a fast-paced operational environment Hands-on profile willing to be actively involved in daily warehouse activities What We Are Looking For We are looking for someone who can truly take ownership of the warehouse: someone who knows where every product is, keeps stock information accurate, anticipates problems, ensures orders leave on time and maintains a structured and efficient working environment. Location: Barberà del Vallès, Barcelona Position: Warehouse Manager / Warehouse Supervisor Experience: Minimum 5 years English: Fluent – mandatory French: Strong advantage If you have solid warehouse experience, strong organizational skills and enjoy taking responsibility for ensuring smooth daily operations, we would be happy to receive your application.

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  • Assistant Director of Welcome - W Barcelona
    Assistant Director of Welcome - W Barcelona
    4 days ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Assists the Director of Welcome in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. CANDIDATE PROFILE Education and Experience • 3-5 years' experience in the guest services, front desk, or related professional area. Including Management and supervisory experience. Must be fluent in both Spanish and English. CORE WORK ACTIVITIES Maintaining Guest Services and Front Desk Goals • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish your work. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results. • Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals. Supporting Management of Front Desk Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and building mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Responds to and handles guest problems and complaints. • Sets a positive example for guest relations. • Empowers employees to provide excellent customer service. • Observes service behaviors of employees and provides feedback to individuals. • Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction. • Ensures employees understand customer service expectations and parameters. • Interacts with guests to obtain feedback on product quality and service levels. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing Projects and Policies • Implements the customer recognition/service program, communicating and ensuring the process. • Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates. • Supervises same day selling procedures to maximize room revenue and control property occupancy. • Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures. • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Supporting Human Resource Activities • Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources. • Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Participates in employee progressive discipline procedures. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Performs all duties at the Front Desk as necessary. • Runs Front Desk shifts whenever necessary. • Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    No experience
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  • Reservations Department Internship
    Reservations Department Internship
    4 days ago
    Full-time
    Eixample, Barcelona

    SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary! We are looking for a Reservations intern to join SLS Barcelona . Reporting to the Reservations Manager , you will be responsible for assisting guests with their reservations, providing tailored recommendations to meet their needs, and delivering exceptional support throughout the booking journey. Key responsibilities: Handle all guest room reservation requests, modifications, and cancellations in accordance with established policies and procedures. Assist guests with reservation enquiries, providing personalized recommendations and ensuring an exceptional booking experience. Ensure reservation accuracy across all booking details, including market segments, channels, routing instructions, traces, and guest profiles. Review and verify all daily reservations, ensuring guest preferences, special requests, and reservation details are accurately communicated to the Front Office team to support smooth operations and avoid discrepancies. Identify discrepancies or errors in rate mapping, room mapping, offers, and distribution channels, promptly escalating them to the Revenue Manager to ensure timely resolution. Monitor and follow up on potentially fraudulent reservations that may impact revenue performance. Manage no-shows and non-guaranteed reservations to maximize inventory utilization. Ensure all distribution channels effectively support the hotel's commercial strategy while maintaining rate parity. Maintain effective communication with key departments, including Sales, Front Office, Concierge, Finance, and any other relevant stakeholders. Drive upselling opportunities in line with established guidelines to enhance guest satisfaction and maximize revenue.

    No experience
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  • House Manager - Hesperia Apartments Sant Joan
    House Manager - Hesperia Apartments Sant Joan
    4 days ago
    Full-time
    Sant Joan Despí

    ¡TE ESTAMOS BUSCANDO! En Hesperia World, transformamos la forma de vivir la hospitalidad. Somos un grupo líder en el sector hotelero con presencia nacional e internacional, gestionando experiencias únicas en hoteles urbanos, vacacionales y resorts. Si buscas un entorno donde la innovación, la excelencia y el talento son protagonistas, este es tu lugar. Únete a nosotros y forma parte de una compañía en constante evolución. Buscamos un/a HOUSE MANAGER para nuestro APARTAMENTOS HESPERIA BARCELONA SANT JOAN ubicado en Sant Joan Despí, Barcelona. ¿Qué harás en tu día a día? · Gestión de las tareas diarias · Tramitación y gestión de incidencias de clientes · Asistencia y resolución de dudas al equipo · Apoyo al departamento de recepción y pisos · Reporte al director del hotel ¿Qué necesitas para el puesto? 2 años de experiencia en gestión de apartamentos y/o jefatura de recepción Experiencia en modelo de servicio y atención al cliente. Diplomatura en turismo Conocimientos de distribución y negocio hotelero. Labores departamento de recepción. Conocimiento específico de diversas herramientas informáticas (Microsoft Office…) Se valorará conocimientos de Opera Cloud Conocimiento de idiomas: castellano, catalán, inglés, francés (preferible) Dotes de comunicación y trato Rapidez de ejecución y solución de problemas Responsabilidad y proactividad Empatía Trabajo en equipo ¿Qué ofrecemos? •Incorporación a un entorno profesional y estable. •Contrato indefinido • Formación continua y desarrollo profesional • Buen ambiente de trabajo • Descuento en hoteles de la Compañía, así como una variedad de servicios y productos, entretenimiento y más. ¡Únete a APARTAMENTOS HESPERIA BARCELONA SANT JOAN ¡ ¡Te esperamos!

    No experience
    Easy apply
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