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Key Responsibilities Guest Welcome: Greet guests warmly on arrival and ensure they feel valued throughout their stay. Guest Support: Handle guest inquiries, special requests, and complaints promptly and professionally. VIP Service: Assist with VIP arrivals, room arrangements, and personalized touches. Coordination: Communicate guest needs and preferences to relevant departments to ensure seamless service. Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve any issues. Standards: Maintain lobby and guest areas in line with hotel presentation and service standards. Qualifications & Experience • Proven experience in a relevant position preferably in a 5* resort or hotel environment., • Fluency in English., • Fluency in a second language (Russian, German, French)., • Computer Literacy and knowledge of Hospitality software (Opera, Fidelio)., • Degree/Diploma in Hospitality/Tourism., • Strong communicative, interpersonal & problem-solving skills. What we offer Team: Becoming a member of an organization that cares about its people, the environment, and the local communities. Grow: Have room to grow and develop via numerous opportunities for learning, professional development, and career advancement. Care: Competitive remuneration package, Accommodation & daily transportation, Full board meals, Departmental training.

Main Duties & Responsibilities Operate sound and lighting console during rehearsals for theatrical shows and live events. Set up, test, and configure sound and lighting equipment to ensure proper audio and lighting for events and shows. Ensure sound and lighting cue lists, timecode, and equipment function according to the show’s programming. Set up DMX-controlled lighting fixtures on stage. Troubleshoot audio and lighting issues in real time during events or shows. Regularly inspect and maintain audio, lighting and equipment to ensure reliability and promptly address any faults. Collect and store sound, lighting equipment, and stage sets after events. With the technical team, update pre-visualization and programming of shows, and manage inventory and stock of equipment. Set up DJ booths, live band performances, including mic checks, line checks, and soundchecks. Ensure music playlists and volume levels across the resort meet required standards. Collect and store live/DJ equipment at the end of each event. Maintain the department gear (e.g., speakers, consoles, mics, cables, lights). Assist the cast with props or musicians during the shows. Help with the setup and maintenance of decorations for each show/event. Assist in the creation of decorations of the department. Collaborate with the technical team to assist with the setup and presentation of shows and other resort events. Required Education/ Qualifications/ Other Accreditations Technical experience in live performance. Proven relevant experience in all aspects of live performance and events, ideally within a hotel environment. Knowledge of sound & lighting systems, including sound & lighting set-up (programming) and its maintenance and operation. Experience as a backstage technician. Working knowledge of IT including projector set-up, computer system configuration and music sofwares. Fluency in English Ability to work under pressure and handle multiple tasks simultaneously Ability to work flexible hours, including evenings and weekends Must be physically capable of lifting and carrying equipment weighing up to 20 kg. Preference will be given to candidates comfortably working at height (e.g., on ladders, truss systems, or elevated platforms).