Head of Revenue Operations & Systems - barcelona
6 hours ago
Barcelona
Overview In this role, you own and evolve Preply’s GTM system landscape to accelerate global growth. You lead a small, high-performing team to deliver scalable, integrated processes across CRM and marketing/sales tools, while embedding AI-assisted automation and data-driven insights. You collaborate with cross-functional partners to reduce technical debt, improve data quality, and drive measurable improvements in pipeline efficiency. This is a mission-critical position at a fast-scaling, global education platform. Compensaciones / Beneficios • monthly lessons allowance, • Learning & Development budget, • health insurance, • relocation package to Barcelona, • mental health support platforms, • Gympass wellness access Responsabilidades, • Own design, optimization, and health of GTM systems landscape (Salesforce, HubSpot, Clay, Vitally, Intercom), • Collaborate with Marketing Ops, Pre Sales, Sales, CS, Finance, Product to ensure scalable integrations, • Evolve system architecture with clean data structures and reduced technical debt, • Drive adoption of new GTM tools through documentation and enablement, • Identify and implement automation for lead scoring, routing, deal management, and renewal workflows using Salesforce, Zapier, Cargo, • Develop playbooks and documentation for repeatable execution; partner with Enablement for training and adoption metrics, • Own data accuracy and governance across CRM and connected systems; build self-serve dashboards (Looker) for funnel metrics and forecasting, • Shape tooling strategy, manage budget and vendor relationships; evaluate AI integrations for productivity and insight, • Lead and mentor a small team of system specialists; translate business needs into scalable solutions; promote system thinking across GTM, • Partner with StratOps to ensure data models support forecasting, compensation, and territory planning, • Ensure ROI and alignment of tools while balancing innovation and practicality Requisitos principales, • 8+ years in Revenue Operations, GTM Systems, or Sales/Marketing Ops in fast-scaling B2B SaaS, • Deep Salesforce expertise (architecture, admin, automation), • Strong understanding of GTM processes and data flows (lead-to-opportunity, opportunity-to-renewal), • Experience with BI/reporting tools (Looker, Tableau, Google Data Studio), • Ability to translate business needs into technical solutions, • Familiarity with no-code automation tools (Zapier, Workato, n8n) and API integrations, • Experience leading teams and cross-functional initiatives, • Excellent communication and stakeholder alignment skills, • Strong analytical mindset with pragmatic, fast execution, • collaboration, • clear communication, • stakeholder management, • Salesforce (architecture, admin, automation), • Looker, • Tableau