Technical Account Manager (EU - Remote)
hace 2 días
Madrid
ph3Overview /h3 pAt Gurobi Optimization, we are focused on mathematical optimization. We empower customers to expand their use of optimization technology to make smarter decisions and solve impactful business problems. We are looking for passionate, dedicated, innovative game-changers to join our team and drive the future of Gurobi. /p pAs a bTechnical Account Manager (TAM) /b at Gurobi Optimization, your role involves guiding prospective customers in integrating mathematical optimization technology into enterprise-grade software solutions. You bring clarity, build confidence, and drive progress for everyone along the customer journey. /p pWe are a heterogeneous team that values quality, thoughtful work, balance, and wellbeing. You will join a team that takes ownership, turns ideas into impact, and shares knowledge openly so that everyone can grow. If you are looking for a role with deep thinking, independent action, and close collaboration, this is a great place to grow. /p h3What you will be doing /h3 ul liActively engage in calls and meetings with current and future customers. /li liCollaborate and oversee technical discussions in ongoing business opportunities. /li liProvide in-depth recommendations on architecture, sizing, implementation, and scalability. /li liOffer coaching and presentations in customized workshops, webinars, and hands-on training sessions. /li liAssist prospective customers to build solid and honest business cases. /li liCreate and present materials to showcase product functionality and performance. /li liTake the lead in internal initiatives to improve our processes, systems, and tools. /li liLeverage technical expertise as a subject matter expert within the team. /li liAct as a dedicated team player within our global group, emphasizing mutual support and knowledge sharing as a key priority. /li /ul h3Experience and qualifications /h3 ul liWe are looking for people with a technical background related to our field, with at least 3 to 5 years of professional experience, including around 3 years in optimization systems and/or data science. /li liA master’s degree or higher in operations research, computer science, engineering, mathematics, or equivalent work experience. /li liStrong proficiency in written and spoken English; additional languages are a plus. /li /ul h3Skills, abilities, and behaviors /h3 pThe TAM role is largely defined by how we work, not just what we do. /p ul liHands-on, execution-oriented mindset with a willingness to drive work through to completion. /li liStrong focus on quality, producing clear, thoughtful, and useful work. /li liProactive problem-solving with meticulous attention to detail. /li liHigh emotional intelligence, including self-awareness, empathy, and self-motivation. /li liCuriosity and a continuous learning mindset. /li liClear and effective communication that enables others to move forward with confidence. /li liAbility to build communication bridges between technical roles and business executives. /li liDesire to learn, grow, and contribute to individual and team success. /li liAbility to thrive in a fully remote environment, balancing flexibility with discipline. /li liWillingness to travel approximately 1–2 times per month. /li liWillingness to participate in meetings across global time zones, including occasional early or late hours when necessary. /li liAdherence to and support of company policies and procedures. /li /ul h3Other requirements /h3 ul liProficiency in at least two Gurobi API languages (such as C, C++, Java, Python, C#, or VB.NET). /li liBasic understanding of IT and software engineering topics, including networking, web technologies, and general software engineering concepts. /li liFamiliarity with Microsoft 365 products. /li liAbility and willingness to quickly learn and use Salesforce as needed. /li liBasic understanding of Generative AI and interest in further developing knowledge in this area. /li /ul h3Your alignment with Gurobi core values /h3 ul liCustomer Focus: Verbal and written communication that brings clarity and trust. /li liPower of the Team: Team-oriented mindset that inspires and is inspired by others. /li liInnovation: Courage to bring ideas forward and contribute as part of the global team. /li liDedication: Organized, agile, and balanced, focusing on professional objectives and well-being. /li liIntegrity: Commitment to honesty and ethical business practices. /li /ul pGurobi Optimization is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other characteristic protected by law. Gurobi Optimization is an E-Verify employer. The hiring process uses the E-Verify program to verify employment eligibility for all newly hired employees. For more information, please visit /p /p #J-18808-Ljbffr
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