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Portuguese-Speaking Customer Service Agent Málaga, Spain Salary: €1,583.33 gross/month Temporary (6 months) + possible extension Weekly Hours: 39 hours/week Job Duties • Receive inbound calls and provide customer service in Portuguese and Spanish., • Handle sales and reservations for a major hotel chain., • Focus on closing bookings, so sales experience and a commercial background are highly desirable., • Languages:, • Portuguese (Native or Fluent), • Spanish (Fluent), • English (Minimum level B2), • Experience:, • At least 1 year in the tourism sector, • Sales/commercial experience preferred, • Availability:, • Must be able to work Monday to Sunday, including alternate weekends, • Shifts between 10:00 a.m. and 11:00 p.m., • Training:, • In-person, from August 25 to September 5, 2025

A dedicated and multilingual customer service agent is needed to handle inbound calls and provide exceptional support in Portuguese and Spanish. The ideal candidate will have a passion for delivering outstanding customer experiences, excellent communication skills, and the ability to work effectively in a fast-paced environment. • Receive and respond to customer inquiries in a timely and professional manner., • Handle sales and reservations for a major hotel chain with a focus on closing bookings., • Provide assistance with general inquiries, complaints, or service requests., • Native or fluent proficiency in Portuguese., • Fluent proficiency in Spanish., • Minimum level B2 English language proficiency., • At least 1 year of experience in the tourism sector., • Sales/commercial experience is highly desirable., • Must be able to work Monday to Sunday, including alternate weekends.