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About Geely: Position Objective To lead and develop the Customer Relations function in Spain, ensuring regulatory compliance, manufacturer standards alignment, and the delivery of a premium end-to-end customer experience across the dealer network. The role is accountable for customer satisfaction (NPS/CSI), case resolution governance, retention strategy, and reputational risk mitigation in the Spanish market. Key Responsibilities 1. Customer Experience Strategy & Governance • Define and implement the CRM strategy for Spain in alignment with OEM global standards and local market requirements., • Establish and optimize customer case management platforms, workflows, escalation matrices, and SOPs., • Ensure consistent application of customer policies across all dealers and business partners., • Lead the localization of global customer experience programs for the Spanish market. 1. Regulatory & Compliance Management • Ensure full compliance with Spanish consumer protection legislation (Real Decreto Legislativo 1/2007), warranty obligations, and after-sales regulatory requirements., • Guarantee compliance with GDPR and Spanish data protection law (LOPDGDD) in all customer data handling processes., • Manage regulatory complaints, official claims (Hoja de Reclamaciones), and arbitration/consumer authority cases in coordination with the Legal Department., • Mitigate financial and reputational risks arising from escalated cases. 1. Customer Case & Escalation Management • Oversee the resolution of high-impact, sensitive or reputational-risk cases., • Develop structured escalation protocols between OEM, dealer network, and HQ., • Identify at-risk customers and implement retention or win-back strategies., • Monitor response time, resolution quality, and customer satisfaction performance metrics. 1. Dealer Network CRM Enablement • Provide CRM guidance, training and performance monitoring to the dealer network., • Audit dealer compliance with brand standards in customer communication and complaint handling., • Support dealer improvement plans based on CSI/NPS results and complaint analysis., • Ensure consistency in brand tone, messaging and premium service standards across all touchpoints. 1. Data Analytics & Business Intelligence • Analyze customer behavior trends, complaint root causes, and loyalty indicators to identify business improvement opportunities., • Translate customer insights into actionable strategies supporting Sales, After-Sales and Marketing., • Develop reporting dashboards covering:, • NPS / CSI, • Case volume & resolution KPIs, • Warranty-related complaints, • Regulatory risk exposure, • Provide structured reporting to management and HQ. 1. Customer Growth & Retention Programs • Develop outbound customer engagement campaigns linked to:, • Seasonal campaigns, • Sales initiatives, • Service promotions, • Recall or quality actions, • Collaborate cross-functionally (Sales, After-Sales, Marketing, Legal, Quality)., • Support customer lifecycle management initiatives to increase retention and repeat purchase. 1. Team Leadership & Culture • Build and lead a customer-centric team culture., • Set measurable KPIs and performance standards., • Coach and mentor team members to ensure premium service delivery., • Promote continuous improvement through KPI monitoring and structured feedback loops. 1. Risk & Cost Control • Monitor cost impact of goodwill, compensation cases, and customer programs., • Ensure structured decision-making framework balancing customer satisfaction and financial sustainability., • Identify systemic issues and drive corrective actions with relevant departments. 1. Additional Duties • Undertake other responsibilities reasonably required and aligned with the business development of the Company in Spain.

En Bizneo, una de las mayores HR Tech en Europa y LATAM, buscamos Account Manager para nuestro equipo Customer Success (CX) que pueda gestionar las cuentas clave y maximizar el uso, conocimiento y adopción de nuestras herramientas. Si te apetece unirte a una empresa con cultura startup, que crece año a año sólo con beneficios, sin rondas de inversión y con un productazo, sigue leyendo👇: ¿Cuáles serán tus funciones? • Realizar seguimiento proactivo a clientes existentes, identificando necesidades y aumentar la adopción de nuestros productos de software., • Crear y actualizar contenidos y manuales formativos para clientes., • Maximizar la satisfacción y retención de nuestra base de clientes., • Identificar riesgos de churn y desarrollar estrategias de retención y adopción., • Proporcionar feedback preciso sobre casos de uso y mejoras potenciales del producto., • Trabajar con el equipo de marketing para desarrollar casos de éxito y testimonios de clientes., • Mantener informados a los clientes sobre las novedades de producto y el roadmap., • Programar y realizar QBRs., • Realizar webinars y sesiones de formación que incrementen la adopción del producto., • Identificar, generar y negociar propuestas de cross y upsell., • Mantener actualizado nuestro CRM de clientes y realizar seguimiento de las tareas y métricas de salud de las cuentas., • Mantenerse actualizado en las novedades mensuales del software para actuar como consultor experto con los clientes. Requisitos • +1 años gestionando cuentas clave como Account Manager o Customer Success, • +1 año en SaaS / Software ¿Qué ofrecemos? • Teletrabajo 100% para siempre aunque puedes venir a visitarnos cuando quieras a nuestras oficinas de Av. Burgos en Madrid., • Jornada flexible: El horario general es L a J: 9.00-14.30h y de 15:30-18:30h. Viernes 9:00 a 15:00 pero cuéntanos si necesitas reducir jornada o adaptar el horario., • 23 días de vacaciones al año

About H3C H3C is an industry leader in the provision of Digital Solutions and is committed to becoming the most trusted partner of its customers in their quest for business innovation and digital transformation. We offer a full portfolio of Digital Infrastructure products, spanning computer, storage, networking, 5G, security and related domains, and provide a comprehensive one-stop digital platform that includes cloud computing, big data, artificial intelligence (AI), industrial internet, information security, intelligent connectivity, AI vision, and edge computing, as well as end-to-end technical services. We are also the exclusive provider of HPE® servers, storage and associated technical services in China. “Shaping the Digital Future for a Better Life” is the corporate vision of H3C. We aim to drive the development of the digital economy and, together with customers and partners, create a better life for all. Responsibilities: • Own full territory or account coverage across Public Sector and selected Enterprise customers, • Manage and grow assigned Named Accounts and develop H3C Brand, • Generate and manage a robust, qualified, and predictable sales pipeline, • Deliver quarterly and annual revenue targets, • Lead public tenders, framework-based projects, and complex commercial bids, • Build trusted relationships with C-level executives, senior decision-makers, and influencers, • Coordinate internal teams to deliver winning proposals (RFPs, RFIs, tenders, commercial offers), • Strengthen and activate the local and national partner ecosystem, • Negotiate commercial terms to achieve win-win, long-term relationshipss Requirements: • 8–10+ years of experience in ICT / IT infrastructure sales (Public Sector and/or Enterprise), • Proven success managing regional territories or strategic named accounts, • Strong background selling Networking, Servers, Storage, Virtualization, Cloud and/or AI solutions, • Solid understanding of public procurement and tender environments, • Established relationships with partners, system integrators, and distributors, • Strong executive communication, negotiation, and presentation skills, • Results-driven, autonomous, and execution-focused, • Spanish and English working proficiency What We Offer: • A fast-growing Spain market with strong business momentum, • A competitive full-stack portfolio (Network + Compute + Cloud + AI), • Existing operator and government frameworks to accelerate success, • A mature and expanding partner ecosystem (H3C SPIN), • An international, collaborative working environment, • Attractive compensation and commission structure, • Career growth opportunities in H3C’s priority markets globally

Responsable de Operaciones – Expatriación Buscaramanga (Colombia) ¿Te imaginas dar un salto profesional mientras lideras operaciones clave en un entorno internacional? En ABAI estamos reforzando nuestras plataformas en Colombia y buscamos un/a Responsable de Operaciones con experiencia en el sector de contact center, actualmente en España, que quiera asumir un reto estratégico como expatriado/a en Buscaramanga durante al menos 18 meses (prorrogable). Se trata de una oportunidad única para profesionales del contact center que quieran evolucionar, liderar equipos y asegurar la excelencia operativa en mercados estratégicos para la compañía. 🎯 Tu misión Serás responsable de garantizar el cumplimiento del modelo operativo, el seguimiento de indicadores operativos y financieros, y la satisfacción del cliente, liderando equipos y coordinándote con las áreas de soporte para asegurar resultados y calidad del servicio. 🧩 Principales responsabilidades • Asegurar el cumplimiento de los servicios pactados con el cliente y los niveles de facturación e ingresos., • Liderar y gestionar equipos operativos, garantizando el cumplimiento de KPIs de servicio, calidad y productividad., • Analizar resultados y definir planes de acción ante desviaciones de indicadores., • Diseñar estrategias orientadas a la mejora continua del servicio., • Coordinarte con áreas soporte (RRHH, Formación, Calidad, Tecnología, etc.) para asegurar el éxito de la operación., • Velar por el cumplimiento de las políticas de seguridad de la información, prevención y buenas prácticas corporativas. ✅ ¿A quién buscamos? • Profesionales con experiencia previa en servicios de Contact Center / BPO., • Experiencia en gestión de operaciones y liderazgo de equipos., • Perfil orientado a resultados, calidad de servicio y satisfacción del cliente., • Capacidad de adaptación a entornos dinámicos y multiculturales., • Interés real en una experiencia de expatriación internacional. 🌍 ¿Qué ofrecemos? ✅ Proyecto internacional estratégico dentro del sector contact center ✅ Expatriación de 18 meses, con posibilidad de prórroga ✅ Acompañamiento y acogida personalizada antes y durante la experiencia ✅ Desarrollo profesional y formativo continuo ✅ Condiciones económicas muy atractivas ✅ Alojamiento y seguro de salud incluidos ✅ Soporte integral durante toda la movilidad internacional Nuestro compromiso En ABAI creemos en un entorno laboral inclusivo, libre de etiquetas y con igualdad de oportunidades para todas las personas. Esta oferta está abierta a cualquier persona que cumpla con los requisitos, sin importar su condición. GENTE ABAI #LIBRES #IGUALES #SIN ETIQUETAS Declaración de Igualdad de Oportunidades ABAI está comprometido con la Diversidad, la Inclusión, la Igualdad de Trato y Oportunidades y con la lucha contra la discriminación en cualquiera de sus formas. ✨ ¿Te interesa? Aplica a la vacante y nos pondremos en contacto contigo. 👉 Únete a ABAI y lidera operaciones clave en LATAM mientras das un paso decisivo en tu carrera profesional. #ABAI #OportunidadProfesional #ResponsableDeOperaciones #ContactCenter #BPO #Operaciones #Liderazgo #GestiónDeEquipos #Expatriación #MovilidadInternacional #LATAM #Colombia #Brasil #Perú #DesarrolloProfesional

We're Hiring: Strategic Account Manager About Us: HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 104 countries to more than 13,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more. Join us in our journey to deliver the best service possible to the hospitality world! Role Overview: The Strategic Account Manager will be responsible for managing and growing relationships with key clients in the hospitality industry across a designated region within EMEA. This role involves understanding client needs, providing tailored software solutions, and ensuring the successful implementation and use of our products. The ideal candidate will drive customer satisfaction, identify new business opportunities, and work closely with cross-functional teams to deliver exceptional service. This role is designed for a hospitality professional with strong hotel operations experience who is ready to move into a commercial, active sales role. You will work independently to develop new business and strategic relationships with hotel groups, acting as a trusted advisor to senior hotel leadership while driving revenue growth. Location Europe — open to candidates based in Budapest, Prague, Berlin, Dusseldorf, Frankfurt, Munich, Warsaw... Key responsibilities: • Be involved in the development and implementation of sales and marketing projects, together with associated activities for getting potential customer's attention, • Provide HRS with thorough research & analysis of the local business competition for gaining competitive edge., • Involvement in the development of HRS market research and sales strategy., • Acquisition of new customer leads using all available methods: phone, participation in exhibitions, events, presentations, • Meet assigned strategic account goals in accordance with the company targets., • Maintain regular contact with the customers and partners of HRS., • Establish strong, long-term client relationships., • Liaise with local customers in local language and response to international customers in English correspondence, • Organise sales and marketing events for customers., • Be HRS representative for all HRS corporate interests and its Brand when liaising with customers What We’re Looking For: • A minimum of 5 years’ experience in the hospitality industry, including experience in hotel management or senior supervisory roles such as front office, operations, revenue, sales, or similar leadership positions., • Hands-on experience with Opera PMS (or Opera Cloud) is essential, experience with POS systems will be a plus., • Willing to travel nationally and internationally., • Business results oriented., • Be pro-active and have a positive ‘can-do’ attitude., • Show a professional work ethic together with a sense of responsibility., • Display excellent communication and entrepreneurial skills., • Show a drive and passion for improving sales., • Maintain a desire to learn and succeed., • Be able to open doors and close deals. Languages: • Fluent English, both written and spoken., • Any other language will be a plus. Why Join HRS? • A Job in an international company, • A diverse, demanding and varied range of tasks, • Teammates who are at your side with any questions you may have, • Individual design and development options, • Motivating remuneration package, • Work from home and hybrid options, • Competitive annual bonus scheme, • Team building and company events, • Family friendly benefits, • Fitness/healthy lifestyle support program, • Employee referral program We look forward to hearing from you!

We are currently looking for motivated and confident Sales Consultants to join our remote team in Secure Legacy Ltd. This is a fully remote, self-employed opportunity focused on speaking with warm, pre-qualified leads only — no cold calling required. If you enjoy speaking with customers, following proven sales scripts, and working in a supportive team environment, this could be a great fit. To apply for this role, send your CV to recruitmentteam@securelegacy.co.uk Earnings Expected earnings: £2,500 – £5,000 per month (OTE) • Uncapped commission structure, • Performance-based earning, • Commission paid from your first sale, • No clawbacks Responsibilities • Speak with warm, interested customers, • Follow company sales scripts and processes, • Build rapport and guide customers through the sales process, • Maintain professionalism and excellent communication, • Work independently while meeting performance expectations, • Attend training and team support sessions when required Essential requirements • Reliable laptop or computer, • High-speed internet connection, • Fluent English communication skills, • Self-motivated and dependable, • Comfortable working remotely full-time, • Legally able to work in the EU Preferred Requirements • Previous sales experience, • Customer service or call handling experience What We Offer • Warm pre-qualified leads only, • Paid training provided, • Supportive and positive team, • Real progression opportunities, • Ongoing support and development Schedule • Full-time availability expected Job Details Full-time Industry Sales and Later life planning

We are currently looking for motivated and confident Sales Consultants to join our remote team in Secure Legacy Ltd. This is a fully remote, self-employed opportunity focused on speaking with pre-set, pre-qualified appointments. If you enjoy speaking with customers, following proven sales scripts, and working in a supportive team environment, this could be a great fit. To apply for this role, send your CV to recruitmentteam@securelegacy.co.uk Earnings Expected earnings: £4,500 – £7,500 per month (OTE) • Uncapped commission structure, • Performance-based earning, • Commission paid from your first sale, • No clawbacks Responsibilities • Sitting pre-set appointments, • Able to manage your own diary, • Speak with pre-qualified customers who have pre paid for their appointment, • Follow company sales scripts and processes, • Build rapport and guide customers through the sales process, • Maintain professionalism and excellent communication, • Work independently while meeting performance expectations, • Attend training and team support sessions when required Essential requirements • Reliable laptop or computer, • High-speed internet connection, • Fluent English communication skills, • Self-motivated and dependable, • Comfortable working remotely full-time, • Legally able to work in the EU Preferred Requirements • Previous sales experience, • Customer service or call handling experience What We Offer • Pre-set appointments, • Paid training provided, • Supportive and positive team, • Real progression opportunities, • Ongoing support and development Schedule • Full-time availability expected Job Details Full-time Industry Sales and Later life planning

Verstärke unser B2B Outbound Vertriebsteam! Arbeiten im Homeoffice Abwechslungsreiche Projekte Flexible Arbeitszeiten Du telefonierst gerne und Vertrieb ist dein Ding? Dann bist du bei uns genau richtig, um als Vertriebsmitarbeiter Outbound (m/w/d) unser Team zu verstärken. Deine Aufgaben: Planung qualifizierter Termine mit wichtigen Entscheidungsträgern in Zielunternehmen Identifizierung der Entscheidungsträger, Qualifizierung von Interesse Sorgfältige Nachbereitung der gewonnenen Informationen, um den Vertrieb unserer Geschäftspartner effektiv zu unterstützen Was du mitbringen solltest: Erste Erfahrung im Vertrieb oder Call-Center, idealerweise im B2B-Bereich Spaß an der Telefonie und dem Umgang mit Kunden Du bist eine kommunikationsstarke Persönlichkeit Deutsch auf muttersprachlichem Niveau und gutes Englisch Sicherer Umgang mit dem PC Deine Benefits: Du wählst deinen Arbeitsort: Ob von zuhause oder vom Häuschen am See – arbeite, wo auch immer es Dir beliebt. Top Vereinbarkeit von Job und Familien-/Privatleben durch remote Arbeiten und flexible Arbeitszeitmodelle Sicherer Arbeitsplatz und Festanstellung in Teilzeit oder Vollzeit Abwechslungsreiche, spannende Projekte aus den unterschiedlichsten Branchen Ein lockeres und wertschätzendes Miteinander Lust, ein Teil der SalesRakete zu werden? Dann bewirb dich jetzt! Wir freuen uns auf deine Unterlagen. Über uns Wir verstehen uns als externes Vertriebsteam unserer Geschäftspartner und stehen für authentische Gesprächsführung. Stumpfes Ablesen monotoner Leitfäden gibt es bei uns nicht. Wir arbeiten eng mit unseren Kunden zusammen, denken mit und holen als Team aus jedem Projekt das Beste heraus. Du bist Herzblutvertriebler und bringst bereits erste Erfahrung im Vertrieb oder Call-Center mit? Dann bist du bei uns genau richtig. Wir arbeiten an abwechslungsreichen Projekten aus unterschiedlichen Branchen und schauen gemeinsam, welches Projekt am besten zu deinen Erfahrungen und Skills passt. Sämtliche Bezeichnungen richten sich an alle Geschlechter.

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges. The Customer Service Specialist (Road Freight) manages international road freight shipments across EU and non-EU countries, coordinates transport and customs processes, ensures documentation accuracy, and monitors shipments to guarantee efficient and timely delivery. Essential Job Functions: • Coordinate international road freight shipments across Europe and non-EU countries, from pickup to final delivery., • Manage the complete transport process, including collection, operational coordination, shipment tracking, customs coordination, and last-mile delivery., • Prepare, review, and manage all transport and customs documentation required for import and export road freight operations., • Coordinate customs clearance processes with customs brokers, customers, carriers, and internal teams to ensure compliance with international trade regulations., • Monitor shipments proactively to ensure on-time deliveries and resolve operational incidents efficiently., • Maintain constant communication with customers, carriers, customs brokers, and internal teams regarding shipment status, documentation, and operational updates., • Handle customer billing and validate supplier invoices accurately., • Build and maintain strong relationships with customers by providing excellent customer service and timely responses., • Collaborate with other company branches and partners across Europe and internationally to ensure efficient operations and customer satisfaction., • Perform other duties as assigned. Physical Requirements: • Position may require extended periods of sitting, computer use, standing, and walking. Some light lifting may be required in certain situations. Other Skills and Abilities: • Strong customer service orientation with excellent communication skills., • Highly proactive, organized, and solution-oriented mindset., • Ability to manage multiple shipments simultaneously in a fast-paced environment., • Team player with a collaborative attitude and strong motivation to learn and grow., • Good knowledge of Microsoft Excel and general computer skills., • Knowledge of billing processes and invoice validation., • Experience or understanding of customs procedures and international trade documentation (CMR, commercial invoices, packing lists, export/import documentation, customs instructions, and related documents)., • Attention to detail and ability to prioritize tasks effectively., • High level of English (written and spoken). Additional European languages are considered a plus., • Knowledge of international road freight transportation across EU and non-EU countries is highly valued. Education and Experience: • High school diploma or equivalent required., • 3-5 years experience in international road freight operations and customs documentation is considered an advantage. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as Recruitment Agency Policy At Crane Worldwide Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details. Where recruitment support is required, we will engage trusted partners through a formal written agreement. We will not be liable for any associated placement fees for any CVs received without such an agreement. We appreciate your cooperation in respecting this policy.

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world’s largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs. Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers’ expectations. As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers. What do we offer? • Immediate start date, • A fixed-term contract until 29th January 2027, • Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices., • An international, collaborative and dynamic work environment, • QH University that offers continuous training tools for all seniority levels., • Wellbeing, Colleague Resource Groups & other attractive DEI programs., • Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice., • Joining a team where supporting each other is part of the culture, in a company where customer success is our own. What will you do? Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations. You don’t need to come from a chemicals or manufacturing background — we’re open to candidates from other sectors such as logistics, FMCG, or similar industries. • Communicating with customers and colleagues across different countries., • Processing and managing customer orders., • Providing updates on order status, shipments, and deliveries., • Working closely with Supply Chain, Logistics, Production, and Sales teams., • Supporting quotation requests and customer enquiries., • Maintaining accurate customer records and documentation. What are we looking for? We're looking for an experienced, customer-focused professional who thrives in a fast-paced international environment and enjoys working across the Supply Chain. Experience • Previous experience in Customer Service, Order Management, Logistics, Supply Chain, or a similar operational environment., • Experience working in an international manufacturing, industrial, logistics, or distribution environment is highly valued., • Proven ability to manage customer orders from receipt through to delivery, working closely with Supply Chain and Logistics teams., • Experience handling customer enquiries, resolving issues, and coordinating with multiple stakeholders to ensure excellent service delivery. Skills & Knowledge • Strong communication skills in French and English (written and spoken) are essential., • Proficiency in Microsoft Office applications: Outlook, Excel, and Word., • Experience working with ERP systems (e.g., SAP, Oracle, JDE, or similar)., • Solid understanding of customer service processes within a supply chain and logistics environment., • Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail. What will help you succeed? • A customer-first mindset and a passion for delivering exceptional service., • Strong problem-solving and decision-making skills., • Ability to build effective relationships with customers and internal stakeholders., • Excellent organizational and time-management skills., • A proactive approach and the ability to work independently while collaborating effectively across teams., • Adaptability, resilience, and a continuous improvement mindset., • A commitment to safety, quality, and integrity. Who are we? Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world’s steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next. Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity. Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world. Send us your application and FIND YOUR FUTURE! EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

ABOUT THE ROLE This role is based in Valencia and is part of the Customer Service team for the Iberia region. The position is focused on delivering a high-quality service to customers while ensuring efficient order management and coordination with internal and external stakeholders. The role plays a key part in ensuring customer satisfaction, operational accuracy and compliance with agreed service levels, contributing to the overall performance of the Iberia business. WHAT ARE YOU GOING TO DO? • Manage customer orders from receipt to delivery, ensuring accuracy and timeliness., • Act as the main point of contact for customers in the Iberia region., • Coordinate with internal departments such as Sales, Logistics, Supply Chain and Finance., • Monitor order status, deliveries and potential incidents, proactively communicating with customers., • Handle claims, incidents and customer queries, ensuring proper resolution., • Ensure compliance with internal processes, customer requirements and agreed service levels., • Maintain updated and accurate information in internal systems., • Support continuous improvement initiatives within the Customer Service function. WHAT DO YOU BRING? • Previous experience in Customer Service, Order Management or a similar role., • Customer-oriented mindset with strong communication skills., • Good organisational skills and attention to detail., • Ability to work collaboratively in a team environment., • Comfortable working with ERP systems and MS Office tools., • Proactive attitude and problem-solving skills., • Good level of English (required). WHAT DO WE OFFER? • Salary according to the applicable Collective Agreement., • A structured onboarding and continuous support from the team., • Rotating shifts: 09:00 – 17:30 and 10:30 – 19:00., • Expected start date: 24 August 2026 (or the previous week, depending on availability)., • Public holidays worked are compensated in accordance with the Collective Agreement, granting 1.5 days of leave for each public holiday worked., • Opportunity to gain experience in a regional role within the Iberia organisation., • A collaborative work environment focused on continuous improvement and customer satisfaction.

Únete a Flipco y participa en la transformación del sector del flex living. En Flipco buscamos un/a Recepcionista para formar parte del equipo de Retiro. Será el primer punto de contacto con los clientes y será el/la responsable de garantizar una experiencia de bienvenida excepcional. Las funciones asociadas al puesto son: • Recibir a los huéspedes y ofrecer un ambiente cálido y acogedor., • Asistir en los procedimientos de check-in y check-out, garantizando eficiencia y precisión., • Atender consultas, solicitudes y quejas de los huéspedes de manera rápida y profesional., • Proporcionar información sobre las instalaciones del apartahotel, servicios y atracciones locales., • Gestionar reservas, modificaciones y cancelaciones, asegurando el registro preciso en el sistema., • Actuar como el principal punto de contacto para los huéspedes durante su estancia., • Mantener una comunicación efectiva con otros departamentos para garantizar que se satisfagan las necesidades de los huéspedes., • Coordinar con el equipo de mantenimiento y limpieza para asegurar apartamentos en óptimas condiciones., • Mantener registros precisos de los huéspedes y actualizar el sistema de reservas., • Procesar pagos y manejar transacciones financieras de manera segura y precisa., • Preparar y distribuir informes relacionados con los huéspedes para la dirección., • Realizar inspecciones periódicas de apartamentos y áreas comunes para garantizar que cumplan con los estándares de la compañía., • Informar cualquier problema de mantenimiento o preocupación de limpieza a los departamentos correspondientes. Requisitos • Experiencia previa en puestos de recepción hotelera, • Habilidades en comunicación, organización y resolución de problemas., • Actitud proactiva y orientada al cliente, • Nivel de inglés alto, valorable otros idiomas., • Disponibilidad para trabajar en turnos rotativos, incluyendo fines de semana y festivos. Flipco by ARGIS es la operadora de flex living de ARGIS, especializada en ofrecer alojamientos temporales de corta y media estancia en ubicaciones estratégicas. Nuestro modelo combina lo mejor del residencial con servicios de hospitalidad, ofreciendo a cada cliente flexibilidad, comodidad y una experiencia de calidad. En Flipco buscamos personas con energía, talento e iniciativa que quieran formar parte de un proyecto joven y dinámico, respaldado por ARGIS, uno de los principales gestores de capital integrado en España.

Company Overview Avantum Sky is a recruitment agency based in Vienna that specializes in the aviation industry. We have experience working with organizations involved in peacekeeping and humanitarian missions around the world. Our team helps companies find the right people for their aviation roles quickly and effectively. About the role We are recruiting on behalf of a top-tier helicopter operator working within the framework of international peacekeeping and humanitarian missions in Africa (Central African Republic, Chad, South Sudan). We're looking for a professional and adaptable Flight Attendant (airline and/or helicopter experience) who can adapt easily and wants to contribute to an important mission. Key Responsibilities • Ensure the safety, security, and comfort of passengers during helicopter operations, • Maintain effective communication with ground personnel at remote airfields, • Assist with flight-related documentation and onboard procedures, • Support and supervise the loading and unloading of luggage and essential cargo What We’re Looking For • A valid Flight Attendant license (EASA approved), • Minimum 30 hours of total flight time (with airlines or helicopters), • Fluency in English (written and spoken) — IELTS 6.0 / ICAO level preferred, • Additional language skills are a plus, • Physically fit and capable of working in demanding conditions What We Offer • Travel cost coverage to and from the training center, • Paid transportation to and from the deployment site, • Comfortable accommodation, • Medical coverage during training and business travel, • Full crew insurance for the duration of deployment, • Competitive salary with performance-based increases, • Annual paid vacation (28 calendar days, depending on assignment), • Recurrent training provided by the Company., • A unique opportunity to work in meaningful international missions About Us If you're an experienced Flight Attendant looking to take your skills to a new level while contributing to life-saving missions, we’d love to hear from you. Our team at Avantum Sky will provide full legal and logistical support throughout the hiring process. With partners across Europe and Africa, you’ll be joining a network of professionals making an impact around the globe. Ready to start your next adventure? Contact us today at yulia@avantum-sky.com

Quiénes Somos Iberia HMM North Africa es una organización especializada en transporte marítimo y logística internacional, perteneciente al Grupo Sea & Ports, con un enfoque en los flujos comerciales entre la Península Ibérica y el Norte de África. Con sede en España, ofrecemos soluciones logísticas eficientes y una amplia cobertura de servicios para conectar ambos mercados. Nuestra experiencia y red de colaboradores nos permiten proporcionar un servicio integral de extremo a extremo, garantizando operaciones ágiles, fiables y adaptadas a las necesidades de cada cliente. Sobre el Puesto ¿Tienes experiencia en atención al cliente dentro del sector marítimo o logístico? ¿Te motivan los entornos dinámicos donde la precisión y la coordinación son claves? Estamos buscando un Técnico de Customer Service para incorporarse al equipo de HMM, desempeñando un rol fundamental en la gestión operativa y documental de las actividades de importación. En este puesto te encargarás de garantizar una experiencia fluida para el cliente mientras apoyas procesos esenciales de importación, trabajando de cerca con clientes, puertos y distintos actores internos a lo largo de la cadena logística. Responsabilidades Principales • Atención al cliente y resolución de incidencias., • Gestión y emisión de BLs., • Coordinación y seguimiento del transporte., • Control y verificación de la facturación de importación., • Revisión y gestión de las listas de descarga de importación., • Monitorización de los sistemas de Agencia y Principal., • Gestión y supervisión de plataformas portuarias en las diferentes terminales operadas. Habilidades y Requisitos • Inglés: nivel alto (oral y escrito) — obligatorio., • Experiencia previa en logística marítima, transporte internacional o navieras (valorable)., • Conocimiento de documentación marítima (especialmente BLs)., • Experiencia en el uso de plataformas portuarias y sistemas operativos., • Capacidad para gestionar múltiples tareas y trabajar con plazos ajustados., • Fuerte orientación al cliente y habilidades de comunicación., • Proactividad, capacidad organizativa y trabajo en equipo. Paquete Retributivo • Contrato indefinido., • Salario fijo más beneficios sociales, incluyendo seguro médico privado., • Horario flexible., • 1 día de teletrabajo por semana. Declaración de Igualdad de Oportunidades Sea & Ports está comprometida con la diversidad y la inclusión en el lugar de trabajo. Damos la bienvenida y animamos a postularse a todos los candidatos cualificados, independientemente de su origen.

El Grupo IAG7 Viajes está formado por más de 500 personas, dedicadas al sector de la distribución de viajes corporativos y vacacionales, hemos formado un equipo de personas comprometidas, socialmente responsables y profesionales; continuamos creciendo y queremos seguir incorporando talento a la organización. Buscamos para Marly Camino agencia de viajes boutique, parte del Grupo, reconocida y premiada en España, especializada en el Camino de Santiago y otras experiencias de peregrinación en España, Portugal e Italia, un responsable de Customer Service, posición clave dentro de la empresa. Responsabilidades • Responder diariamente emails y llamadas de clientes, • Resolver consultas sobre nuestros tours regulares y viajes personalizados, • Asistir a clientes potenciales en la organización de tours privados y experiencias a medida, • Diseñar propuestas e itinerarios utilizando nuestras plantillas, • Hacer seguimiento de leads y clientes potenciales, • Procesar pagos y generar facturas en nuestro sistema, • Crear y enviar documentos como itinerarios, confirmaciones de pago e invoices, • Mantener actualizada la información en nuestro software de reservas con extrema atención al detalle, • Apoyar al equipo y dirección en tareas administrativas y operativas, • Supervisar el correcto funcionamiento del área de Customer Service, • Ayudar a priorizar tareas y coordinar flujos de trabajo dentro del equipo, • Detectar oportunidades de mejora en procesos y organización El perfil que nos encanta tiene: • Capacidad de resolución y proactividad, • Empatía y orientación al cliente, • Nivel bilingüe en español e inglés, imprescindible, • Responsabilidad, compromiso y buena organización, • Capacidad tecnológica, aprendizaje y adaptación, • Capacidad de liderar equipos, • Disponibilidad para trabajar presencialmente en Madrid, • Experiencia previa en Customer Service, idealmente en la industria de viajes o turismo, • Conocimiento general de geografía de España, Portugal e Italia ¿Cómo es trabajar en IAG7 Viajes? • Estabilidad laboral: contrato indefinido, superado el período de prueba, y jornada completa, • .Participarás de un proyecto ilusionante y en crecimiento, trabajando en equipos comprometidos, • .En un buen ambiente dentro y fuera de la oficina: disfrutarás de afterworks…, asistencia a espectáculos de la mano de nuestros proveedores.… ¡y mucho más, porque no todo es trabajar, • !Cultura de diversidad, inclusión e igualdad de oportunidades, • .Beneficios exclusivos por ser parte del Grupo IAG7, descuentos en viajes para empleados y familiares y ventajas exclusivas con nuestros proveedores, • .Plan de bienestar para empleados (retribución flexible, medidas de conciliación…), • .Oficina bien comunicada en Madrid .Si te interesa la oportunidad, por favor envíanos tu C V¡Nos encantará conocerte y qué te unas a nuestro equipo y proyecto !

¿Estas buscando un nuevo reto profesional? 🚀 ¿Te gustaría trabajar en la tienda de viajes más grande del mundo, que además está en el puesto Nº 1 🏆de mejores empresas para trabajar en el ranking "Happy Index® at Work" 2023? PANGEA es tu sitio! 🌏 Actualmente buscamos ampliar nuestro equipo incorporando a un/a Asesor/a de viajes Internacional para nuestra sede de Valencia. 📍 Funciones de la posición • Atender las peticiones de viaje de manera presencial, telefónica o por videollamada, resolviendo a los clientes todas sus dudas y recomendándoles el producto que mejor se adapta a sus necesidades., • Ofrecer a nuestros clientes la mejor de las experiencias posibles antes, durante y después del viaje., • Demostrar un profundo conocimiento de los destinos y de nuestro producto., • Gestionar la reserva a través de nuestros sistemas y en coordinación con el departamento de Booking, con máxima orientación a la calidad y resultados durante todo el proceso, desde la solicitud hasta la post-venta., • Cumplimiento de objetivos comerciales. Requisitos mínimos y competencias necesarias: • Experiencia mínima como asesor/a de viajes de 3 años., • Amplio conocimiento de destinos y países., • Persona creativa, con grandes habilidades comunicativas y comerciales., • Orientación al cliente y a la calidad en su servicio., • Capacidad de planificación y organización, con experiencia gestionando volúmenes altos de peticiones de viajes., • Nivel medio-alto de competencia en el uso de herramientas tecnológicas., • Altamente valorable experiencia con CMS y Sistemas de Reservas específicos del sector de viajes y turismo. Y, por último, ¡pero no menos importante!... ¿Qué ofrecemos? • Participar en un proyecto que está revolucionando el sector de las agencias de viajes.💥, • Formar parte de una empresa centrada en las personas, donde podrás aportar tus ideas y en la que se fomenta la colaboración y el compañerismo. 👩‍👩‍👦‍👦👩‍👩‍👧‍👧, • Plan de carrera para que puedas desarrollar todo tu potencial y un potente programa de formación continua para que crezcas como profesional. 🎯, • Un paquete salarial competitivo, acorde a la responsabilidad del puesto., • Plan de Retribución Flexible., • Precios especiales para la plantilla y familiares. ✈️, • Trabajo híbrido (un día de teletrabajo/semana). 💻, • Trabajar en un espacio espectacular en pleno centro, con todo tipo de servicios en las inmediaciones y excelentes conexiones en transporte público., • Cultura de empresa que apuesta firmemente por la igualdad, inclusión y diversidad., • ¡Un ambiente laboral de primera! y no lo decimos nosotros, nos lo ha certificado Choose my Company, 😊 somos nº1 en el ranking "Happy Index® at Work" 2023 para empresas de más de 50 personas. ¡¡Te estamos buscando!!🔎

¿Te apasiona el mundo de los negocios y aprender de nuevas industrias? ¿Buscas unirte a una startup con retos ambiciosos y crecimiento profesional exponencial? ¿Quieres volverte un experto en el mundo del marketing y ventas B2B? Estás a punto de unirte en el momento más estratégico de Flows. Tras cerrar +120 clientes y validar un modelo que funciona, entramos en fase de escalado comercial. Si alguna vez has querido ver cómo se escala una empresa real desde dentro, y ser protagonista en vez de espectador, esta es tu oportunidad. Sobre la empresa: En Flows ayudamos a empresas B2B a generar oportunidades de negocio mediante campañas de Cold Email altamente personalizadas. En poco más de dos años nos hemos convertido en una de las agencias de referencia del sector y nuestra ambición es clara: liderar el mercado español y seguir expandiéndonos internacionalmente. Hemos trabajado con +120 clientes nacionales e internacionales como MAPFRE, ThePowerMBA, Continental, Sesame... Hemos generado +7000 reuniones comerciales cualificadas para ellos a través de +2.000.000 emails enviados y estrategias outbound exclusivamente. Hemos generado +3 millones de euros en facturación para nuestros clientes. Operamos principalmente en España pero con proyectos también en mercados internacionales como Latinoamérica, Holanda, Alemania y Francia. Nos destacamos en la elaboración de estrategias outbound B2B, la automatización de la extracción de datos y la segmentación precisa de clientes potenciales para entregar mensajes de venta personalizados en el momento adecuado, aumentando así la conversión a llamadas cualificadas para nuestros clientes. Descripción del trabajo: Para seguir creciendo buscamos un Account Manager con mentalidad analítica, curiosidad por entender negocios y obsesión por optimizar resultados. No buscamos a alguien que simplemente gestione clientes, sino a una persona capaz de convertirse en un partner estratégico para ellos. Trabajarás directamente con CEOs y fundadores de empresas de distintos sectores, ayudándoles a diseñar la estrategia de outbound que impulsará su crecimiento. Cada cliente supondrá un reto diferente y tendrás libertad para experimentar, aprender y mejorar continuamente. En qué consistirá tu día a día: Reunirte con CEOs y fundadores para entender a fondo su negocio, su propuesta de valor y sus objetivos comerciales. Definir el ICP (Ideal Customer Profile), los segmentos prioritarios y la estrategia de outbound más adecuada para cada cliente. Diseñar campañas de Cold Email utilizando creatividad, psicología de ventas e inteligencia artificial para desarrollar múltiples hipótesis y tests A/B. Analizar el rendimiento de las campañas mediante dashboards y métricas para identificar patrones, extraer aprendizajes y optimizar continuamente los resultados. Lanzar experimentos de forma constante, validar nuevas ideas y convertir los datos en decisiones. Acompañar a los clientes durante toda la colaboración, proponiendo mejoras y asegurando que cada campaña evoluciona para generar el mayor número posible de reuniones comerciales. Requisitos: Español nativo. Al menos 2 años de experiencia en marketing o ventas B2B, idealmente en agencias, empresas SaaS o startups de alto crecimiento. Familiaridad con herramientas de prospección, automatización y análisis de datos (Apollo, Clay, Smartlead, HubSpot, ChatGPT, etc. es un plus). Interés por utilizar la inteligencia artificial para trabajar de forma más eficiente y potenciar tu creatividad. Disponibilidad para trabajar desde nuestro coworking en Ruzafa (Valencia), con flexibilidad horaria y 1 día de teletrabajo semanal, ampliable durante los meses de verano. Esto es lo que te ofrecemos: Salario fijo competitivo + variable por objetivos. Retribución flexible con Cobee (restaurante, transporte, guardería y formación), para optimizar tu salario. MacBook Air + AirPods Pro para que trabajes como te mereces. Ampliarás tu red de contactos a nivel nacional e internacional trabajando mano a mano con otros emprendedores de éxito. Serás el/la cuarto/a integrante de un equipo joven y dinámico. Tendrás la oportunidad de desarrollarte a la velocidad de la luz tras pocos meses. Aprenderás cómo es montar y escalar una empresa desde dentro y serás parte de la creación de nuevos negocios junto al equipo de Flows. Recibirás feedback diario de nuestro CEO para constantemente mejorar, subir el listón y conseguir los objetivos más ambiciosos que nos propongamos. Sin olvidarnos de celebrar y divertirnos por el camino. Para terminar el proceso de selección: Si todo esto resuena contigo y estás buscando una oportunidad donde gestionar clientes sea solo el principio de algo mucho más grande, escríbeme directamente a javier@flows.es. Cuéntame por qué tú y Flows hacéis match perfecto, y comparte 2-3 ejemplos concretos que demuestren que eres un verdadero A-Player. ¡Mucha suerte y ojalá nos conozcamos pronto!

We’re Hiring: Customer Service Agent (TaaS) - Flemish Speaker At Netzon Group , we’re growing fast—and we’re looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign. If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you. About the Role As a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals. ✅ Key Responsibilities Keep things running smoothly by offering first line support tough phone, email, and digital channels as needed. Aim for first contact resolution to handle customer queries quickly and effectively. Keep customer records updated with reasons for contact, solutions provided, and any other relevant information. Foster positive interaction Follow policies and regulations for the Flemish market. Offer feedback and insights on areas where you detect possible improvements. Embody the values of both Via and Netzon. What We’re Looking For Fluency in English and Flemish Customer-First Mindset: You love helping people and tailoring solutions for them. Tech-Savvy: You are comfortable using a CRM system and working in a digital environment. Organized & Motivated: Even when busy, you stay organized and keep delivering quality service. Eligibility: Permit to work in Spain. What We Offer Start Date: ASAP. Full-Time: 39 hours per week. Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00. Salary: €25,000 per year gross Working Model: Hybrid in Barcelona and Remote in Spain Training: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid). Office Location: Barcelona (Eixample). Why Join Netzon Group? Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide. Start your career with us—apply now and become part of our growing team!

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you! Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for dedicated and enthusiastic Customer Service Representatives (German-speaking) to join their team on a temporary , fully remote basis from anywhere in Spain . In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe. If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career! Main Responsibilities Be the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective support Deliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German market Manage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM system Stay Informed: Keep up-to-date with our company’s products to provide accurate and helpful information Core Skills/Experience Outstanding verbal and written skills that allow you to connect with customers clearly and effectively A warm, empathetic approach with a genuine passion for helping others A strong orientation towards customer satisfaction, with the ability to prioritize tasks effectively A good listener who excels in teamwork and enjoys working collaboratively Not afraid to ask questions, and bring forward new ideas! What's on offer Temporary contract (2 months) 100% remote working model Competitive salary of EUR 22,300 gross/year Personal and professional growth opportunities Unlimited access to our online learning platform for continuous development Our recruitment process Step 1: Interview with our Recruiter to get to know you better Step 2: Interview with the Team Leader Step 3: Final interview in the Barcelona office At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

TÉCNICO/A CUSTOMER SERVICE La empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service. Dependencia jerárquica : Responsable Customer Service & Customer Care Basado: Valencia, España. Misión: Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano. Funciones: Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación). Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos. Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos. Mantener actualizadas la base de datos de la clientela y pedidos. Registrar e informar sobre reclamaciones y feedback recurrente de la clientela. Cumplir con los KPI´s de calidad y tiempos de respuesta definidos por el departamento. Mantener una comunicación clara, profesional y empática con la clientela. Requisitos: Formación: Formación en Comercio Internacional, Administración, Logística o similares. Conocimiento de procesos de exportación, transporte y facturación. Experiencia previa en atención a la clientela, idealmente internacional. Informática: Paquete Office Completo nivel de usuario. Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos. Idioma. Nivel alto Inglés. Se valorará otro idioma. Competencias: Proactividad. Atención a la clientela eficaz y empática. Resolución deProblemas. Comunicación clara. Planificación, organización y seguimiento detallado. Ofrecemos Contrato de trabajo indefinido a tiempo completo. Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa. En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services . As Europe’s leading consumer electronics retailer, MediaMarktSaturn partners with the world’s top tech brands to bring customers the latest and most innovative solutions. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: Excellent command of Turkish Professional level of another European language (Spanish / French / Italian / Dutch) Professional level of English Main Responsibilities : Communicate with customers via chat, video, and co-browsing tools Understand customer needs and recommend the ideal product through tailored solutions and expert advice Support customers with the initial setup and discovery of their new devices Identify opportunities for cross-selling and up-selling to maximize customer value Share responsibility for project KPIs through reporting and analysis Continuously develop your skills and contribute to training materials for the team Core Skills : Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.) Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus) Comfortable with digital communication tools and video calls Ability to build trust and connect with customers in a clear, empathetic, and professional way Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). What's on Offer : Competitive Salary of EUR 25,000-30,000 OTE Fully remote position anywhere in Spain Full-time schedule Permanent contract Full training on the brands and devices you will support A dynamic startup-like atmosphere with the stability of an international corporation The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : Step 1: Video Interview with our Recruiter to learn more about you Step 2: Video Interview with the Team Manager and Head of HR

Nuestro cliente es una importante Multinacional del Sector Tecnológico, cuya actividad es comercialización de productos y servicios de Gestión Documental, Soluciones y Business Services enfocados a la mejora de productividad de sus clientes. Su MISIÓN será la captación y fidelización de nuevo

Location: Catalonia/Levante Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción. Salary: Competitive + Bonus + Company Car Every Step Feels Different at Clarks For nearly 200 years, Clarks has been making shoes that move people forward. Today, we're investing in the next chapter of our wholesale business across Spain and Portugal. We're hiring an Account Managers to join our Spanish Wholesale team, covering: • Catalonia / Levante This is a home-based, field-focused roles with significant autonomy and the opportunity to make a real impact in a growing organisation. The Role As an Account Manager, you'll be responsible for developing and growing Clarks' wholesale business across Catalona / Levante. You'll manage existing retail customers, open new accounts, build long-term commercial relationships and act as a true ambassador for the Clarks brand. This is a hands-on field sales role. You'll spend much of your time visiting customers, presenting collections, identifying growth opportunities and ensuring retailers have the support they need to succeed. What You'll Be Doing • Managing and developing an assigned sales territory, • Building strong relationships with independent retailers and wholesale customers, • Identifying and securing new business opportunities, • Presenting seasonal collections and driving sell-in performance, • Negotiating commercial agreements and trading terms, • Supporting customers with product, merchandising and seasonal planning, • Monitoring sales, stock and commercial opportunities, • Working closely with internal teams to deliver an excellent customer experience, • Providing market insights and customer feedback to support future business decisions, • Planning and managing regular travel throughout Catalonia / Levante What We're Looking For You'll be a commercially driven sales professional who enjoys building relationships and developing business within Catalonia / Levante We're particularly interested in candidates who bring: • 5+ years of wholesale sales experience, • Experience within footwear, fashion or a related consumer goods sector, • Existing retailer relationships within their territory, • A strong track record of winning and growing business, • Excellent communication and negotiation skills, • The ability to work independently and manage your own territory, • Strong organisation and planning skills, • A full driving licence and willingness to travel extensively Language Requirements Spain Roles • Professional fluency in Spanish, • Business English preferred Exceptional commercial candidates with strong customer networks will be considered even if their English is not fluent. Catalonia / Levante Candidates should ideally be based in: • Barcelona, • Tarragona, • Lleida, • Girona, • Valencia, • Alicante Why Join Clarks? This is an exciting opportunity to join a growing Iberia team at a pivotal moment. You'll have the freedom to manage your territory, build customer relationships and play a key role in expanding one of the world's most recognised footwear brands. What We Offer • Competitive salary, • Performance-related bonus, • Company car, • Home-based working, • Opportunity to shape and grow the Clarks wholesale business within your territory, • Supportive international team environment Apply Now If you have wholesale sales experience, a strong network within your local market and a passion for building customer relationships, we'd love to hear from you. Clarks is committed to creating an inclusive workplace where everyone can thrive. xcskxlj We welcome applications from all suitably qualified candidates regardless of background.

Cecotec es una empresa familiar, joven y tecnológica con sede central en Valencia, reconocida como un referente español en el desarrollo, fabricación y comercialización de electrodomésticos y otros productos electrónicos para el hogar. Desde su creación, ha mantenido una misión clara: democratizar la tecnología para mejorar la vida de las personas, configurando un amplio catálogo capaz de cubrir todas las necesidades de nuestros clientes por medio de soluciones innovadoras que eleven su experiencia al máximo nivel. Inscríbase (haciendo clic en el botón correspondiente) después de revisar toda la información relacionada con el trabajo a continuación. Con un portfolio que supera los 3.500 productos —desde pequeños y grandes electrodomésticos hasta movilidad eléctrica, cuidado personal, fitness, productos para mascotas, herramientas, descanso… ¡y los que están por llegar!—, Cecotec ha logrado posicionarse como líder tanto a nivel de venta online como en grandes superficies, con una propuesta de valor para canal y usuario más allá del producto y con una fuerte creencia en el comercio justo. Ha tenido un crecimiento imparable y sostenido y ha logrado exportar su modelo de éxito por todo el mundo. Actualmente opera en más de 50 países y cuenta con un equipo de más de 900 profesionales comprometidos con transformar la vida cotidiana a través de la tecnología. Su éxito se sustenta en su firme apuesta por la innovación continua y una cultura empresarial centrada en el compañerismo, el respeto y la colaboración. Cecotec está en plena expansión internacional y busca seguir revolucionando el sector con perfiles profesionales que compartan su espíritu disruptivo. Si te motiva formar parte de un entorno dinámico, con visión de futuro y cultura cercana, ¡Cecotec es tu lugar! Tus funciones principales serán: Superar los objetivos presupuestarios e impulsar el crecimiento de los ingresos de las cuentas mediante la ejecución de estrategias de colaboración estrecha, combinadas con enfoques de ventas y marketing orientados al consumidor. Construir relaciones sólidas y trabajar con equipos multifuncionales de toda la organización para alcanzar los objetivos de ventas y rentabilidad. Elaborar y documentar planes (evaluaciones, due diligence, planes promocionales, previsiones, cuentas de resultados/P&L, etc). Identificar, lanzar y liderar proyectos de mejora de eficiencia dentro de la zona asignada. Desempeñar un papel de liderazgo en la creación y ejecución de previsiones anuales, planes de negocio y planes promocionales para minoristas con múltiples líneas de productos. Implementar tácticas de marketing directo cuando sea necesario. Ser responsable de elaborar y actualizar mensualmente el plan de previsión de ventas. Realizar el seguimiento diario del rendimiento por mercado, por producto y por minorista, comparándolo con los presupuestos establecidos. Optimizar la eficiencia operativa: gestionar y mantener la información en todos los sistemas; coordinarse con los equipos internos respecto a los plazos de contacto con clientes, materiales y necesidades; gestionar las actividades promocionales para maximizar el ROI y anticipar con suficiente antelación los eventos clave. Crear oportunidades para alcanzar y superar los objetivos del mercado; ser un experto en producto, el cliente y el consumidor, comprender la competencia en términos de precio, producto y posicionamiento, utilizando este conocimiento para orientar a los minoristas hacia una estrategia competitiva. Requisitos: Más de 5 años de experiencia en gestión de ventas en Francia. Sólida experiencia en ventas online y multicanal. Experiencia demostrada en negociación comercial, preferiblemente en el sector de los electrodomésticos o bienes de consumo de alta rotación (FMCG). Experiencia y conocimiento del entorno comercial de los distribuidores europeos, tanto físicos como online. Capacidad de liderazgo en entornos comerciales. Perfil autónomo, orientado a resultados. Disponibilidad para viajar con frecuencia. Dominio fluido del español, francés, árabe y del inglés. ¿Qué te ofrecemos?: Un ambiente de trabajo dinámico y en constante evolución Oportunidad de formación y crecimiento profesional. Disfruta de descuentos en todos nuestros productos. ¡Para ti siempre será Black Friday! Tarde de cumpleaños libre. Jornada intensiva en verano. xcskxlj ¡Súmate a la revolución EveryBody Tech!

Optimizar la eficiencia operativa mediante: La gestión y actualización de la información en todos los sistemas que respaldan la actividad de Cecotec, el uso de las herramientas corporativas para una gestión y comunicación interna eficaces, la coordinación con los equipos internos respecto a lo

Company Overview Avantum Sky is a recruitment agency based in Vienna that specializes in the aviation industry. We have experience working with organizations involved in peacekeeping and humanitarian missions around the world. Our team helps companies find the right people for their aviation roles quickly and effectively. Lea atentamente toda la información sobre esta oportunidad y luego utilice el botón de solicitud de abajo para enviar su CV y su candidatura. About the role We are recruiting on behalf of a top-tier helicopter operator working within the framework of international peacekeeping and humanitarian missions in Africa (Central African Republic, Chad, South Sudan). We're looking for a professional and adaptable Flight Attendant (airline and/or helicopter experience) who can adapt easily and wants to contribute to an important mission. Key Responsibilities Ensure the safety, security, and comfort of passengers during helicopter operations Maintain effective communication with ground personnel at remote airfields Assist with flight-related documentation and onboard procedures Support and supervise the loading and unloading of luggage and essential cargo What We’re Looking For A valid Flight Attendant license (EASA approved) Minimum 30 hours of total flight time (with airlines or helicopters) Fluency in English (written and spoken) — IELTS 6.0 / ICAO level preferred Additional language skills are a plus Physically fit and capable of working in demanding conditions What We Offer Travel cost coverage to and from the training center Paid transportation to and from the deployment site Comfortable accommodation Medical coverage during training and business travel Full crew insurance for the duration of deployment Competitive salary with performance-based increases Annual paid vacation (28 calendar days, depending on assignment) Recurrent training provided by the Company. A unique opportunity to work in meaningful international missions About Us If you're an experienced Flight Attendant looking to take your skills to a new level while contributing to life-saving missions, we’d love to hear from you. Our team at Avantum Sky will provide full legal and logistical support throughout the hiring process. With partners across Europe and Africa, you’ll be joining a network of professionals making an impact around the globe. xiphteb Ready to start your next adventure? Contact us today at

Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan.Trabajamos junto a nuestros clientes para desarrollar, evolucionar y acelerar sus proyectos tecnológicos, combinando conocimiento técnico, visió

Are you passionate about helping others and creating memorable experiences? Do you thrive in dynamic, growing environments? If so, we have an exciting opportunity for you!Our client, a rapidly expanding international company, is establishing a new HUB in the vibrant city of Barcelona. They are on the lookout for dedicated and enthusiastic Customer Service Representatives (German-speaking) to join their team on a temporary, fully remote basis from anywhere in Spain. In this role, you will be the friendly and knowledgeable first point of contact for customers across Europe.If you excel in delivering outstanding service, possess exceptional communication skills, and are eager to be part of a diverse and supportive team, this could be the perfect next step in your career!Main ResponsibilitiesBe the First Point of Contact: Engage with customers via phone (80%), email, and chat, providing prompt and effective supportDeliver Outstanding Service: Ensure a top-notch customer experience with a strong emphasis on quality and satisfaction, specifically for the German marketManage Customer Interactions: Efficiently register customer data, process orders, coordinate shipments, handle returns, and manage warranty claims using our CRM systemStay Informed: Keep up-to-date with our company's products to provide accurate and helpful informationCore Skills/ExperienceOutstanding verbal and written skills that allow you to connect with customers clearly and effectivelyA warm, empathetic approach with a genuine passion for helping othersA strong orientation towards customer satisfaction, with the ability to prioritize tasks effectivelyA good listener who excels in teamwork and enjoys working collaborativelyNot afraid to ask questions, and bring forward new ideas!What's on offerTemporary contract (2 months)100% remote working modelCompetitive salary of EUR 22,300 gross/yearPersonal and professional growth opportunitiesUnlimited access to our online learning platform for continuous developmentOur recruitment processStep 1: Interview with our Recruiter to get to know you betterStep 2: Interview with the Team LeaderStep 3: Final interview in the Barcelona officeAt Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

TÉCNICO/A CUSTOMER SERVICELa empresa Lladró, multinacional especializada en la creación y distribución de un amplio espectro de creaciones en porcelana de arte, necesita cubrir la posición de Técnico/a Customer Service.Dependencia jerárquica: Responsable Customer Service & Customer CareBasado: Valencia, España.Misión:Gestionar de forma operativa y directa la atención a la clientela del mercado asignado, desde la entrada del pedido hasta la resolución de incidencias garantizando un servicio ágil, preciso y cercano.Funciones:Gestionar pedidos de clientela en SAP (creación, seguimiento, modificación).Resolver incidencias (entregas, facturación, transporte, devoluciones) en coordinación con otros departamentos.Realizar seguimiento proactivo de los pedidos y mantener informada a la clientela sobre el estado de los mismos.Mantener actualizadas la base de datos de la clientela y pedidos.Registrar e informar sobre reclamaciones y feedback recurrente de la clientela.Cumplir con los KPI ́s de calidad y tiempos de respuesta definidos por el departamento.Mantener una comunicación clara, profesional y empática con la clientela.Requisitos:Formación: Formación en Comercio Internacional, Administración, Logística o similares.Conocimiento de procesos de exportación, transporte y facturación.Experiencia previa en atención a la clientela, idealmente internacional.Informática:Paquete Office Completo nivel de usuario.Conocimiento de SAP (SD preferente) o ERP similar, y herramientas de gestión de pedidos.Idioma. Nivel alto Inglés. Se valorará otro idioma.Competencias:Proactividad.Atención a la clientela eficaz y empática.Resolución deProblemas.Comunicación clara.Planificación, organización y seguimiento detallado.OfrecemosContrato de trabajo indefinido a tiempo completo.Formar parte de su nuevo plan estratégico, creando nuevos retos y contribuyendo a mejorar el posicionamiento de la empresa.En consonancia con nuestras políticas de igualdad, nos comprometemos y aseguramos que nuestros procesos de selección se basan el principio de igualdad de trato y oportunidades entre mujeres y hombres y no discriminación

At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs.Our people are our greatest strength. We are a global team of colleagues who collaborate to move forward together and exceed our customers' expectations.As a Customer Service Representative, you will play an essential role at the heart of our operations, helping to deliver an outstanding experience for our customers.What do we offer?Immediate start dateA fixed-term contract until 29th January 2027Flexible working arrangements, including remote working, with a preference for candidates located within reasonable proximity to one of our offices.An international, collaborative and dynamic work environmentQH University that offers continuous training tools for all seniority levels.Wellbeing, Colleague Resource Groups & other attractive DEI programs.Global Giving initiatives offering paid volunteering leave to dedicate to the cause of your choice.Joining a team where supporting each other is part of the culture, in a company where customer success is our own.What will you do?Deliver an exceptional customer service experience by consistently providing high-quality support and exceeding customer expectations.You don't need to come from a chemicals or manufacturing background — we're open to candidates from other sectors such as logistics, FMCG, or similar industries.Communicating with customers and colleagues across different countries.Processing and managing customer orders.Providing updates on order status, shipments, and deliveries.Working closely with Supply Chain, Logistics, Production, and Sales teams.Supporting quotation requests and customer enquiries.Maintaining accurate customer records and documentation.What are we looking for?We're looking for an experienced, customer-focused professional who thrives in a fast-paced international environment and enjoys working across the Supply Chain.ExperiencePrevious experience in Customer Service, Order Management, Logistics, Supply Chain, or a similar operational environment.Experience working in an international manufacturing, industrial, logistics, or distribution environment is highly valued.Proven ability to manage customer orders from receipt through to delivery, working closely with Supply Chain and Logistics teams.Experience handling customer enquiries, resolving issues, and coordinating with multiple stakeholders to ensure excellent service delivery.Skills & KnowledgeStrong communication skills in French and English (written and spoken) are essential.Proficiency in Microsoft Office applications: Outlook, Excel, and Word.Experience working with ERP systems (e.G., SAP, Oracle, JDE, or similar).Solid understanding of customer service processes within a supply chain and logistics environment.Ability to manage multiple priorities while maintaining a high level of accuracy and attention to detail.What will help you succeed?A customer-first mindset and a passion for delivering exceptional service.Strong problem-solving and decision-making skills.Ability to build effective relationships with customers and internal stakeholders.Excellent organizational and time-management skills.A proactive approach and the ability to work independently while collaborating effectively across teams.Adaptability, resilience, and a continuous improvement mindset.A commitment to safety, quality, and integrity.Who are we?Quaker Houghton is the global leader in industrial process fluids, continually improving and innovating so the world's steel, aluminum, automotive, aircraft, machinery and industrial parts manufacturers can stay ahead in a changing world. Our chemists, engineers and industry experts partner with our customers to continually improve their operations so they can run even more efficiently, even more effectively, whatever comes next.Our values: Live Safe, Exceed Customer Expectations, Drive Results, Embrace Diversity, Do Great Things Together and Act with integrity.Our core values embody who we are as a company, guide our decisions and inspire us. Our commitment to these values, in words and actions, builds a safer, stronger Quaker Houghton. They are the fundamental beliefs that guide our internal conduct and our relationship with the outside world.Send us your application and FIND YOUR FUTURE!EEO: Quaker Houghton is committed to equal employment opportunities and a workplace free of discrimination. Applications are welcome from all qualified candidates regardless of gender, gender identity, age, disability, ethnic origin, religion, or sexual orientation. In line with the EU Pay Transparency Directive, the salary range for this role is disclosed before the interview to support transparency and consistency in our hiring process. Candidates will not be asked about their salary history. Our company uses a structured job level and salary band framework to support objective and consistent compensation decisions.

We're Hiring: Customer Service Agent (TaaS) - Flemish SpeakerAt Netzon Group, we're growing fast—and we're looking for motivated Customer Service Agents to join our International Team in Barcelona for our Via Campaign.If you enjoy helping people, communicating in a dynamic environment, and being part of a supportive, multicultural team, this role is for you.About the RoleAs a Customer Service Agent, you will be the first point of contact for customers, ensuring their questions are answered and issues resolved efficiently. In this role, you will experience the dynamics of the mobility industry first-hand. You will learn the operations, technology management, and on-demand mobility processes of Via, enabling you to provide on-demand support to customers and contribute to Via's and the team's goals.Key ResponsibilitiesKeep things running smoothly by offering first line support tough phone, email, and digital channels as needed.Aim for first contact resolution to handle customer queries quickly and effectively.Keep customer records updated with reasons for contact, solutions provided, and any other relevant information.Foster positive interactionFollow policies and regulations for the Flemish market.Offer feedback and insights on areas where you detect possible improvements.Embody the values of both Via and Netzon.What We're Looking ForFluency in English and FlemishCustomer-First Mindset: You love helping people and tailoring solutions for them.Tech-Savvy: You are comfortable using a CRM system and working in a digital environment.Organized & Motivated: Even when busy, you stay organized and keep delivering quality service.Eligibility: Permit to work in Spain.What We OfferStart Date: ASAP.Full-Time: 39 hours per week.Working Hours: Monday to Sunday (Rotative days) from 06:00 to 15:00 or 07:00 to 16:00.Salary: €25,000 per year grossWorking Model: Hybrid in Barcelona and Remote in SpainTraining: Full-Time Training for 5 days. Monday to Friday from 9:00 to 18:00 (Fully Paid).Office Location: Barcelona (Eixample).Why Join Netzon Group?Netzon Group is a fast-growing company specializing in digital solutions, AI, and contact center services, helping global brands deliver outstanding customer experiences worldwide.Start your career with us—apply now and become part of our growing team!

FundRock is a Pan-European leading independent UCITS management company and AIFM (Alternative Investment Fund Manager). Our clients are established blue‑chip companies and leaders in their domestic market. Inscríbase ahora, lea los detalles del trabajo desplazándose hacia abajo. Verifique que posee las habilidades necesarias antes de enviar una solicitud. We invest in our people, enabling you to develop your skills and build on your experience. If you like the idea of working for an ambitious and growing company, as part of a multicultural team, we are the place for you. Job specification • Work proactively on a portfolio of clients to support the daily activities of the funds under management;, • Act as main point of contact for the clients for day‑to‑day activities and resolution of any fund‑related queries;, • Set‑up and lead AIFM service review calls with clients to maintain a strong relationship;, • Establish and maintain excellent relationships with each of the fund delegates including portfolio managers, investment advisors, administrators and depositaries, including participation of service provider quality calls;, • Ensure compliance with internal and external processes;, • Maintain the Fund corporate calendar and monitor compliance with deadlines according to Fund corporate calendar and internal procedures;, • Update internal database on clients (static as well as dynamic) data by liaising internally with counterparties to verify and/or collect the required information;, • Ensure all funds have up‑to‑date policies and procedures that reflect on‑going regulatory developments and any other requirements as determined by the Fund Boards, including the Operating Memorandum;, • Prepare the Operating Memorandum and coordinate internal and external review of such document;, • Liaise with internal teams to ensure compliance with internal procedures and their proper documentation, i.e. populate checklists, AML forms, UBO forms, other fund‑related reports with the support of the Client Service Manager; where needed, resolve with the help of the Client Service Manager issues on missing information;, • Ensure all investor subscription documents incl. side letters are saved on client folder;, • Manage investors side letter matrix and resolve any gaps on responsible parties or approaching deadline;, • Where FundRock LIS acts as corporate secretary, liaise internally to collect Board pack relevant reports from internal departments and lead through the Board Meeting Agenda;, • Present AIFM report in the Board Meeting;, • Ensure coordination and review of fund financial reports and long form reports;, • Preparation of reports for Senior Management Committee (Conducting Officers), Board of Directors of the Fund/Management Company;, • Prepare cash payment instructions for review and signature by the Client Service Manager;, • Upload investor reports and target fund documentation to the investor portal;, • Preparation of presentation materials for physical client visits;, • Calculate and review client fees, create invoices and manage timely payment;, • Identify opportunities to enhance the client relationship;, • Support with ad hoc projects. Skills Required • Academic degree, preferably in Finance or Economics;, • Experience in the financial sector is of advantage;, • Keen to further develop your practical knowledge of laws and regulations applicable to financial services, both within Luxembourg and other jurisdictions;, • Strong commercial awareness, analytical and communications skills;, • Good working knowledge in MS Office suite;, • Fluent in English with excellent written and oral communication skills. What You Will Get In Return • A genuinely unique opportunity to be part of an expanding large global business;, • A friendly, co‑operative and supportive environment;, • Training and development opportunities. As a vital team member and in return for your expertise, inclusive approach and commitment, we'll provide a favourable salary and the chance to join a passionate and welcoming team. Benefits: As a truly global business, we tailor benefits to each location to safeguard our people and respect local cultures and ways of working. Our people are our greatest asset, and we invest in talent development. Join our global network, and you will benefit from education support, sponsorship and in-house training programmes. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. xcskxlj Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. #J-18808-Ljbffr

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs. Asegúrese de presentar su candidatura con toda la información solicitada, tal como se expone en la descripción del puesto a continuación. Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. As a Desk-Based Account Manager, you will be responsible for managing and growing a portfolio of B2B customers using our Telematics products, including GPS Tracking, Asset Tracking, Vision Solutions, and IoT features. You’ll focus on nurturing long-term relationships, improving retention, and identifying growth opportunities within your accounts through exceptional service and trusted consultation. Your role is to be the primary point of contact for your customers, ensuring their satisfaction, supporting product usage, and maximizing the value they gain from our solutions. Your responsibilities day to day will be… • Own a portfolio of existing customers and serve as their main point of contact., • Build strong, trust-based relationships through regular check-ins and performance reviews., • Act as the customer advocate within the business, ensuring timely resolution of queries or issues., • Support customers in maximizing the use of their Telematics solutions., • Monitor account health using CRM and reporting tools to proactively prevent churn., • Conduct account reviews to align solution usage with business objectives., • Identify and action opportunities for cross-sell and upsell within your account base., • Work closely with the sales and marketing teams to introduce new features and services., • Maintain accurate and up-to-date customer information and interactions within Salesforce CRM., • Use reporting tools and dashboards to track account performance, renewal dates, and usage trends., • Collaborate with Technical Support, Operations, and Finance to ensure seamless customer service., • Share customer insights to help shape future product development and service offerings., • Provide feedback on processes and customer pain points to enhance the customer journey., • Engage in regular training and development to stay current on our evolving product suite., • 2+ years’ experience in B2B account management or customer success roles., • Background in Telematics, SaaS, or tech-based products is desirable., • Strong relationship management and problem-solving skills., • Excellent communication and interpersonal skills, able to influence stakeholders., • Experience with CRM systems (preferably Salesforce) and Microsoft Office suite., • Proactive, customer-first mindset with attention to detail and commercial awareness., • Organized and capable of managing a high volume of customer interactions effectively., • A friendly culture that mirrors our proposition to our customers., • A fast-growing organisation that defines itself as being agile and innovative, • A drive for continuous improvement, which you will be empowered to get behind from day one., • A commitment to building a working environment that values inclusivity, innovation, agility, and drive., • Retail Discounts, • Health and Wellbeing support services, • Base salary €19,500 + monthly commission Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background. We are committed to ensuring an inclusive and accessible recruitment process for all candidates. xcskxlj If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities. #J-18808-Ljbffr

MediaMarktSaturn has chosen Spain as the main Hub for their Digital Consultation Services. As Europe's leading consumer electronics retailer, MediaMarktSaturn partners with the world's top tech brands to bring customers the latest and most innovative solutions. La descripción completa del puesto cubre todas las habilidades asociadas, la experiencia previa y cualquier cualificación que se espera que tengan los solicitantes. This is your opportunity to join a brand-new international team, help shape a growing business unit, and deliver cutting-edge support to customers through modern digital tools! Languages Required: • Excellent command of Turkish, • Professional level of another European language (Spanish / French / Italian / Dutch), • Professional level of English Main Responsibilities: • Communicate with customers via chat, video, and co-browsing tools, • Understand customer needs and recommend the ideal product through tailored solutions and expert advice, • Support customers with the initial setup and discovery of their new devices, • Identify opportunities for cross-selling and up-selling to maximize customer value, • Share responsibility for project KPIs through reporting and analysis, • Continuously develop your skills and contribute to training materials for the team Core Skills: • Passionate about Tech and Consumer Electronics (Entertainment and Audio/Video Electronics, IT and Computing Devices, Mobile Devices, Smart Home Solutions etc.), • Previous Sales experience in Retail or Direct Sales (Consumer Electronics industry is a plus), • Comfortable with digital communication tools and video calls, • Ability to build trust and connect with customers in a clear, empathetic, and professional way, • Willingness to work five days per week, from 10:00 to 19:00 (including Saturdays). xqziphu What's on Offer: • Competitive Salary of EUR 25,000-30,000 OTE, • Fully remote position anywhere in Spain, • Full-time schedule, • Permanent contract, • Full training on the brands and devices you will support, • A dynamic startup-like atmosphere with the stability of an international corporation, • The chance to shape a new business area within the international MediaMarktSaturn family Our Recruitment process : • Step 1: Video Interview with our Recruiter to learn more about you, • Step 2: Video Interview with the Team Manager and Head of HR Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

The Apex Group was established in Bermuda in 2003 and is now one of the world's largest fund administration and middle office solutions providers. No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. That's why, at Apex Group, we will do more than simply 'empower' you. We will work to supercharge your unique skills and experience. Take the lead and we'll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Role Summary Managing client account data lifecycle, ensuring AML/KYC, CRS, and FATCA compliance, resolving documentation issues, coordinating reporting, verifying signatures, producing KPI/KRI reports, and leading a team while maintaining accuracy, regulatory adherence, and effective stakeholder communication in a dynamic financial environment. Responsibilities • Management and maintenance of client and account data throughout the lifecycle of a bank account;, • Adherence to internal business rules and regulatory requirements regarding AML/KYC, CRS & FATCA/QI;, • Identifying and assessing documentation requirements and addressing deficiencies;, • Working on account issues & client reporting closely with internal and external stakeholders;, • Numerical document management;, • Various signature verifications where applicable;, • Drafting and submission of KPI/KRI reports;, • Managing, supporting and mentoring a team of account managers, • Further tasks might be assigned according to the business requirements; Skills Required • Educational level: University degree - Bachelor (or above) in Economics, Finance or Business Administration, • Some years of experience in similar roles, ideally first experience as team leader, • Excellent knowledge of English, • Sound knowledge of AML/KYC requirements as well as of various legal and regulatory structures of corporates, funds, and international institutions, • Sound knowledge of MS Office applications, • High attention to detail with a proactive and analytical mindset, • Ability to work independently and as part of a team, managing priorities in a dynamic environment, • Strong organizational skills and flexibility, • Excellent communication skills What you will get in return • Hybrid Working Model, • Private health insurance., • 27 working days holiday + Public holidays, • Opportunities for professional development., • Professional Development (CPD) and Study Guidance programs, • Positive and hospitable work environment., • Opportunity to work with a diverse, agile and global team., • Exposure to all aspects of the business and cross-jurisdiction., • A genuinely unique opportunity to be part of an expanding large global business + more At Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. xcskxlj If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. #J-18808-Ljbffr

Cecotec es una empresa familiar, joven y tecnológica con sede central en Valencia, reconocida como un referente español en el desarrollo, fabricación y comercialización de electrodomésticos y otros productos electrónicos para el hogar. Cecotec ha logrado posicionarse como líder tanto a nivel

Lighthouse Intelligence is seeking a Client Success Specialist who speaks German to help hoteliers optimize direct bookings and maximize value from our hospitality SaaS solutions. You will onboard, manage, nurture, and grow client relationships, using data-driven insights and cross-functional collaboration to drive success. xcskxlj ¿Está pensando en solicitar este empleo? No se demore, desplácese hacia abajo y envíe su solicitud lo antes posible para no perder la oportunidad. Fluency in German and English is required, as is the legal right to work in Spain. #J-18808-Ljbffr

Zoomlion, con presencia mundial y sede en Valencia, busca un Account Manager para España-Valencia. ¿Es este su próximo empleo? Descúbralo leyendo la descripción completa a continuación y no dude en enviar su candidatura. Se valorará experiencia previa en ventas de maquinaria de construcción y capacidad para desarrollar relaciones con clientes y socios. La función implica visitar clientes, gestionar oportunidades, coordinar con leasing y apoyar negociaciones de proyectos xcskxlj clave, asegurando el cumplimiento de objetivos regionales y la financiación cuando sea necesario. #J-18808-Ljbffr

CB Talents SP is hiring Dutch-speaking professionals for Tech Sales roles involving projects with Google & Pinterest. This opportunity invites candidates with a background in sales or marketing to join global teams. Key requirements include fluency in Dutch and interest in customer management. Additional perks include performance bonuses and relocation support. Apply by sending your CV in English for further consideration. #J-18808-Ljbffr

Are you a customer‑oriented professional with a passion for delivering exceptional experiences? Do you bring high energy, a dynamic mindset, and a drive to excel in everything you do? Do you thrive in fast‑paced, action‑oriented environments? Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación. If so, this role is made for you! You’ll be joining an outstanding team that is deeply committed to providing world‑class service to our customers. What We Offer At Maersk, you’re in the driver’s seat of your career. You’ll be trusted, empowered, and supported to take on new challenges and grow professionally. We offer a dynamic global career at the heart of world trade, giving you the opportunity to make a meaningful impact on a global scale. With a presence in 130+ countries, you’ll have the chance to explore diverse career paths across borders, cultures, and disciplines. Wherever your ambitions lie, Maersk can help you get there. We invest in our people through cutting‑edge development programs, competitive benefits, and a culture that celebrates performance and collaboration. Our employees are the foundation of our customer‑centric mindset and global success. Responsibilities • Manage and monitor the end‑to‑end shipment process, • Coordinate with various stakeholders involved in shipment handling, • Orchestrate the overall flow of shipments to ensure seamless execution, • Provide value‑adding business solutions through strong process understanding, • Resolve customer and stakeholder queries promptly and professionally, • Maintain a customer‑centric approach, preventing errors and ensuring continuous improvement, • Prepare and submit documentation accurately and on time, • Support cross‑sell and up‑sell initiatives and contribute to customer retention, • Adhere to SOPs and IOPs during daily operations, • Identify process deviations and proactively communicate them, • Respond to inquiries promptly and escalat[e] issues when required, • Maintain effective communication, including participation in client calls, • Record and report performance insights to support service improvements, • Collaborate with KCMs and the Commercial team to strengthen customer relationships, • Comply with customer‑specific SOPs and monitor related KPIs, • Execute reports and tasks assigned by the Team Leader/Manager Qualifications • Experience in Logistics or related fields, • Fluency in Spanish and English, • Excellent communication and stakeholder management skills, • Strong customer‑centric mindset and passion for service excellence, • Results‑driven attitude with strong organizational skills, • Ability to work effectively under pressure, • Team‑oriented mindset and collaborative spirit, • Solid understanding of operational processes, • Sense of urgency and persistence in driving issues to closure, • Positive, proactive, and solution‑oriented attitude #LI-GAUG1 We look forward to receiving your application in English! Applicants must have the legal right to work in Europe at the time of application. Sponsorship is not available for this role. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. xcskxlj We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing #J-18808-Ljbffr

Overview Customer Representative (Dutch-speaking) - On-site - LP02. Experience the power of a game-changing career. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Service Representative in Valencia or Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the automotive industry. Si sus habilidades, experiencia y cualificaciones coinciden con las de esta descripción del puesto, no demore su solicitud. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What You Will Do In This Role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Customer Service Representative on our team, you will: • Take incoming customer contacts (via telephone, email, chat or other automated alerts) and solve users’ demands, • Log call details onto call management systems and provide response and resolution within SLA, • Maintain service and product knowledge and expertise, • Escalate potential service issues, • Guide customers through the claims process, • Monitor and report on customer service performance, • Keep up to date with all the latest products, processes and policy changesYour Qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. • Are proficient or bilingual in Dutch plus an advanced level of French and English, • Have good disposition to work in a customer service environment, • Have customer care skills – ability to listen to and understand the customers’ need, • Can take ownership of, and progress calls to resolution or to escalate call to resolutionIt Will Be a Plus If You Have, • Working knowledge of IT Platform, equipment, and applications: Windows/MS Office/ internet configurationWhat’s In It For You We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. • 39 hours/week full-time Monday to Friday 08:30 to 17:30, • Salary 23.950 euros gross/year + up to 1200 euros gross/year in bonus, • Central location in Barcelona, • Bring-a-friend (referral) bonus opportunities, • Full paid training on the company and the project you'll be working on, • Career development programs and specialized coursesEqual Opportunity Concentrix is an equal opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xcskxlj All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1726975 #J-18808-Ljbffr

En dependencia del área de Marketing, buscamos incorporar un/a Customer Experience & CRM Manager para liderar la estrategia de fidelización y optimización de la experiencia de cliente en España y Portugal. ¿Le gusta esta oportunidad? Asegúrese de inscribirse rápido, ya que se espera un gran volumen de solicitudes. Desplácese hacia abajo para leer la descripción completa del puesto. El puesto tiene como objetivo principal incrementar la recurrencia, la retención y el valor del cliente, utilizando el CRM como herramienta estratégica para el análisis del comportamiento, la identificación de oportunidades y la activación de acciones de impacto real en negocio. Se trata de un rol con fuerte orientación analítica y de negocio, enfocado en la parte baja del embudo de conversión y en la mejora continua de la experiencia de clientes actuales. Principales funciones • Analizar el comportamiento de los clientes a lo largo de su ciclo de vida, con foco en recurrencia y fidelización., • Diseñar, activar y optimizar estrategias de retención basadas en datos., • Transformar la información del CRM en insights accionables para negocio, marketing y operaciones., • Liderar la estrategia de CRM y sus principales palancas de conversión (email marketing, SMS, WhatsApp, recordatorios, etc.)., • Definir, monitorizar y reportar KPIs clave de la parte baja del embudo (retención, frecuencia, abandono, LTV, satisfacción)., • Impulsar la estrategia de captación, análisis y gestión de reseñas en Google como elemento clave de experiencia, reputación y fidelización., • Detectar puntos de fricción en la experiencia del cliente y proponer mejoras basadas en evidencia., • Colaborar de forma transversal con Marketing, Contact Center y Operaciones para asegurar la correcta ejecución de las iniciativas., • Medir el impacto de las acciones implementadas y optimizarlas en función de resultados., • Garantizar la calidad, coherencia y buen uso del dato dentro del CRM., • Experiencia previa trabajando con CRM y datos de cliente, preferiblemente en sectores como salud, retail, telco o seguros., • Conocimiento de métricas de fidelización, retención y valor de cliente., • Capacidad para analizar información y convertirla en decisiones prácticas orientadas a negocio., • Experiencia en entornos colaborativos y con equipos transversales., • Se valorará experiencia en entornos multi-centro, servicios o modelos de negocio con recurrencia.Perfil competencial, • Perfil analítico, estructurado y orientado a resultados., • Mentalidad práctica y foco en impacto real., • Capacidad crítica y criterio para priorizar., • Comodidad en entornos de cambio y construcción., • Salario competitivo fijo + bonus variable por objetivos., • Flexibilidad horaria y opción de teletrabajo., • Beneficios corporativos IVCE., • Desarrollo profesional continuo en un entorno dinámico, colaborativo y con propósito. ¿Te interesa formar parte de IVC Evidensia? xcskxlj Inscríbete a través de nuestra web. ¡Te esperamos! #J-18808-Ljbffr

Wayfindi busca un Account Manager en Valencia, donde serás responsable de acompañar y empujar a los asesores de ventas hacia su máximo potencial. Usarás datos y KPIs para construir un equipo de alto impacto y representarás la cultura de la empresa. Buscamos un perfil analítico con un mínimo de 2 años de experiencia en el sector inmobiliario, así como habilidades comunicativas y actitud proactiva. Ofrecemos beneficios como tarjeta Pluxee y 26 días de vacaciones al año. #J-18808-Ljbffr

Operatore/Operatrice Customer Care Telefonico - Servizi Connessi Obiettivo del ruolo ¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar. Fornire assistenza telefonica in lingua italiana ai clienti che utilizzano i servizi connessi del veicolo, garantendo un'esperienza chiara, empatica ed efficace. L'operatore identifica il bisogno, esegue il troubleshooting di primo livello, registra correttamente il caso e assicura l'eventuale escalation fino alla risoluzione. Responsabilità principali Gestire chiamate in entrata e, quando previsto dal processo, chiamate in uscita verso i clienti del mercato italiano. Assistere il cliente nell'attivazione e nell'utilizzo dei servizi connessi, inclusi account, accesso, associazione tra veicolo e applicazione, funzionalità digitali e servizi disponibili. Eseguire il troubleshooting di primo livello seguendo procedure, script e knowledge base, guidando il cliente passo dopo passo. Raccogliere tutte le informazioni necessarie alla diagnosi, inclusi dati del veicolo e del dispositivo, descrizione del problema, messaggi di errore e verifiche già effettuate. Aprire, aggiornare e chiudere le pratiche nel CRM, documentando in modo completo e accurato ogni contatto, azione e risultato. Scalare i casi tecnici o complessi al back office o ai team competenti, monitorandone l'avanzamento e aggiornando il cliente fino alla chiusura. Gestire reclami e situazioni critiche con ascolto attivo, calma e orientamento alla soluzione, tutelando la soddisfazione del cliente e l'immagine del marchio. Rispettare standard di qualità, livelli di servizio, procedure operative e requisiti di riservatezza e protezione dei dati. Collaborare con Team Leader, Quality e Training, segnalando problemi ricorrenti e contribuendo al miglioramento continuo del servizio. Collaborare con la rete concessionari e gli stakeholder interni. Requisiti indispensabili Italiano di livello C2 o padronanza equivalente, con eccellente capacità di comunicazione orale e buona accuratezza scritta. Diploma di scuola secondaria superiore o titolo equivalente, preferibilmente in ambito tecnico/tecnologico. Capacità di supportare I clienti nella risoltuzione tecnica di problem legati ad App, connessione etc Forte orientamento al cliente, ascolto attivo e capacità di comunicare in modo semplice anche contenuti tecnici. Buona dimestichezza digitale e capacità di utilizzare contemporaneamente CRM, strumenti di ticketing e applicazioni web. Capacità di seguire procedure, gestire le priorità e mantenere precisione anche in situazioni di pressione. Disponibilità a lavorare su turni in base agli orari del servizio e disponibilità a operare presso l'hub di Valencia. Requisiti preferenziali Esperienza di almeno 1 anno in customer care telefonico, contact center, help desk o assistenza tecnica di primo livello, oppure espereinza o in ambito automotive presso le concessionaire o back office. Conoscenza operativa dell'inglese, utile per Formazione, procedure, strumenti e collaborazione interna; lo spagnolo costituisce un ulteriore vantaggio. Familiarità con KPI di contact center quali qualità, First Contact Resolution, Customer Satisfaction, tempi di gestione e rispetto degli SLA. Competenze chiave Empatia e orientamento al cliente. Problem solving e approccio strutturato alla diagnosi. Comunicazione telefonica chiara, professionale e rassicurante. Precisione nella registrazione delle informazioni. Autocontrollo, resilienza e gestione dei reclami. Collaborazione, adattabilità e disponibilità all'apprendimento continuo. Formazione e sviluppo È previsto un percorso iniziale di formazione su servizi connessi, strumenti, procedure e gestione della relazione con il cliente, seguito da coaching e aggiornamenti continui in collaborazione con Team Leader, Quality e Training. xcskxlj Contratto a tempo indeterminato Retribuzione annual competitiva Flessibilità oraria su turni da Lunedì a Sabato dalle 9:00 alle 19:00 Partecipazione ad Eventi aziendali Possibilità di lavorare in un contest giovane, multiculturale ed internazionale La selezione è aperta a tutte le persone in possesso dei requisiti, nel rispetto dei principi di pari opportunità e non discriminazione. #J-18808-Ljbffr

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you Role Client Onboarding Specialist Role Location Valencia (Spain) Reports to Regional Head of Client Onboarding Employment Type Permanent Role Summary This role supports the client onboarding function for the Jersey market, acting as a key point of coordination to ensure a seamless transition from Sales to Business-As-Usual. The Client Onboarding Specialist will manage onboarding activities end-to-end, working closely with internal stakeholders and clients to deliver efficient, compliant, and high-quality onboarding across Apex’s fund and related service lines. Key responsibilities • Supporting the client onboarding process by coordinating the key steps to ensure a seamless transition from Sales to Business-As-Usual (BAU);, • Act as a first point of contact for client queries relating to onboarding matters;, • Coordinating client adoptions, account openings, review of fund offering documentation and legal agreements, internal system set ups, and project planning;, • Assisting in project coordination, working with internal teams including Service Delivery, Sales, Legal, Compliance, and Technology teams;, • As part of the onboarding process, the candidate will be expected to provide regular status updates to new clients and internal parties. Weekly project calls should be held with stakeholders and project plans should be maintained to track progress;, • Supporting the drafting and review of client service agreements;, • Interacting with the Legal Department on template management and control;, • Assisting in the internal review process across different product and service lines within the fund administration, depository and other product lines;, • Provide day to day client onboarding advice across all Apex Group business lines to best meet their business needs and maintaining good working relationships through active communication, facilitation and teamwork;, • Assisting with the development and execution of ad hoc projects;, • Support the wider onboarding team where required. Will report to the Regional Head of Client Onboarding. Required Skills • A degree, preferably in Law, Business, Finance or a related field;, • A minimum of 1-3 years of experience within the investment funds industry;, • Understanding of the funds industry, experience of different fund structures, domiciles and regulatory requirements is an advantage;, • Some familiarity with fund structuring issues, legal terminology and fund services agreements;, • Knowledge on Client KYC requirements is an advantage;, • Be highly motivated and a self-starter with the ability to work semi-supervised supporting a fast-paced dynamic business;, • Possess team spirit and enthusiasm with the capacity to build strong client relationships;, • Client facing experience;, • Project management skills;, • Excellent organisational, communication and interpersonal skills and a truly client servicing mindset;, • Professional level of English (spoken and written), every other language is an advantage. What you will get in return • Private health insurance., • Hybrid working model., • 27 working days holiday + Public holidays, • Opportunities for professional development., • Professional Development (CPD) and Study Guidance programs, • Positive and hospitable work environment., • Opportunity to work with a diverse, agile and global team., • Exposure to all aspects of the business and cross-jurisdiction., • A genuinely unique opportunity to be part of an expanding large global business + more At Apex Group, we are committed to creating a diverse and inclusive workplace. In Spain, this includes our obligation under the LGD to ensure that people with disabilities are represented within our teams. If you have a recognised disability (≥33%), we welcome your application and will provide reasonable adjustments throughout the recruitment process. Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. xcskxlj Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners. #J-18808-Ljbffr

Lo Esencial: Lo que Impulsarás, Construirás y Liderarás.Es usted el solicitante adecuado para esta oportunidad? Descúbralo leyendo el resumen del puesto a continuación.Como Account Manager, serás responsable de.Serás el motor que traduce la estrategia en ejecución y el primero en actuar cuan

Client Senior Service SpecialistSkip to main content# CareersClient Senior Service Specialist page is loaded## Client Senior Service SpecialistApplylocations: UAEtime type: Full timeposted on: Posted 20 Days Agotime left to apply: End Date: August 30, 2026 (30+ days left to apply)job requisition id ¿Interesado en saber más sobre este trabajo? Desplácese hacia abajo y descubra qué habilidades, experiencia y cualificaciones académicas se necesitan. **About us **Looking for your next challenge? Allfunds (AMS: ALLFG) is a fast-paced, dynamic, Wealthtech leader with 17\ • offices around the globe and our employees are the best at what they do. We have a relentless passion for quality and a drive to keep ahead of the competition. We also have a strong business foundation built by experts over 20 + years ago, with the flexibility and agility of start-up. As a Wealthtech, Allfunds blends our wealth management expertise with the innovation and creativity of a fintech. We have over €1.7 trillion assets under administration and are the leading B2B platforms for the fund industry. We built and continue to evolve a digital ecosystem that covers the entire fund distribution value chain and investment cycle, with solutions including dealing and execution, data analytics, regulatory solutions, ESG tools, blockchain, and alternative investments. Founded in Madrid in 2000, Allfunds offers international opportunities, a commitment to work-life balance, competitive benefits packages including flexible holidays, and continued training and development. This is under-pinned by our values to have a positive social impact on the markets in which operate. If you are open to new prospects, an adaptable professional, and enjoy collaborating with diverse and inclusive people, then Allfunds is the place for you. *\ *Brazil, Chile, Colombia, France, Hong Kong, Italy, Luxembourg, Miami, Poland, Shanghái, Singapore, Spain (Madrid/Valencia), Sweden, Switzerland, United Arab Emirates and United Kingdom. *Our purpose **Our purpose is to transform the WealthTech industry. Allfunds. is achieving this through a deep commitment to quality and outstanding human capital, by providing the best service for our clients, and by creating value for all our stakeholders. For our employees.We believe that our people’s talent is what creates our world-class service. Allfunds' employees are high performers and team players who live our core values. We encourage them to grow professionally and personally, and to stretch themselves to achieve their goals. **What you will find when working at Allfunds We believe in: * All for Excellence All of our experience and expertise, along with the passion we put in everything we do. So, our clients, employees, and partners can count on us for the best services. • All for Accountability We always looking to make a difference through our transparent and responsible attitude towards people and society., • All for Empowerment We work to continuously enhance our tools and services to make them accessible to our clients., • All for Inspiration People are our driving force and helping them to reach their goals is our biggest motivator. That is why we aim to adapt to their needs and wants, accompany them on their journey, and inspire them to reach their dreams.If you believe you match these values, we look forward to meeting you. **Diversity, Equity and Inclusion **For Allfunds, Human Capital is at the heart of the company’s strategy and results, as well as part of our ESG strategy. DEI, represents the acronym of Diversity, Equity and Inclusion and how we understand it within our group. For Diversity Allfunds includes ways in which people differ, encompassing the different characteristics that make one individual different from another. For Equity Allfunds encompasses the policies and practices used to ensure fair treatment, opportunity, and advancement for all employees. For Inclusion Allfunds creates a working environment in which any individual can be and feel welcomed, respected, supported, and valued. Through DEI, Allfunds fosters a culture that recognizes and minimizes bias. **Sounds interesting? Please take a closer look... ## Client Services Role – Allfunds The Client Services function on the Allfunds serves as the primary operational and relationship bridge between the B2B wealthtech ecosystem and its institutional clients, including asset managers, wealth managers, private banks, and distributors. The overarching goal is to deliver seamless fund execution, efficient onboarding, and consistent operational support.### Key Responsibilities **1. Relationship Management & Post-Onboarding Support * Main Point of Contact: Serve as the dedicated operational contact for institutional clients following their onboarding. • **Client Retention: Build and maintain strong relationships to ensure client satisfaction and long-term revenue stability. • **Reviews & Meetings: Lead regular operational reviews, SLA assessments, and client workshops to strengthen collaboration. **2. Client Onboarding & Asset Migration * Implementation Support: Partner with Sales and Compliance during scoping, setup, and configuration for new clients. • **Asset Migration: Manage the transfer of complex portfolios and fund shares into the Allfunds ecosystem. • **Due Diligence: Guide clients through platform training, operational due diligence, and KYC/AML documentation processes. **3. Operational Support & Problem Resolution * Issue Escalation: Oversee and resolve daily operational challenges, including trading anomalies, settlement breaks, and data discrepancies. • **Stakeholder Coordination: Collaborate with IT, Transfer Agencies, Fund Operations, Compliance, and Treasury to address complex queries. **4. Process Improvement & Reporting * Performance Reporting: Deliver transparent operational reports and KPI dashboards to clients and internal stakeholders. • **System Testing: Participate in user acceptance testing (UAT) to enhance client interfaces and platform tools.### Similar Jobs (1)#### Global Client Services Specialist 2locations: Madridtime type: Full timeposted on: Posted 21 Days Agotime left to apply: End Date: August 29, 2026 (30+ days left to apply)### Join Allfunds and make a difference!Allfunds (AMS:ALLFG) is one of the leading B2B WealthTech platforms for the funds industry, offering fully integrated solutions for both Fund Houses and Distributors. Allfunds has built and continues to evolve an ecosystem that covers the entire fund distribution value chain and investment cycle, with solutions including dealing and execution, data and analytics tools, RegTech, Sustainability, portfolio monitoring and bespoke digital solutions.Founded in 2000, today Allfunds has 1.3€ trillion under administration, 17 offices around the globe and more than 1,000 employees committed to delivering best in class service and leading technology for its users. xcskxlj *Please be informed that Allfunds has an Internal Information System & Reporting Channel available for you ( _channel=true ). #J-18808-Ljbffr

Apex Group Ltd, located in Valencia, is seeking a Client Onboarding Specialist to support the onboarding function. The role involves coordinating the onboarding process across various teams, ensuring compliance, and building client relationships. Candidates should possess a degree in Law, Business, or Finance, along with 1-3 years of relevant experience. The firm offers private health insurance, a hybrid working model, and opportunities for professional development. #J-18808-Ljbffr