Jobs in Port De Pollença - Page 2Create job alerts

POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquility, where sea, land, and subtropical vegetation effortlessly combine with iconic, Moorish-inspired architecture. The 462 guest rooms and suites – divided between the vibrant Citadel and the exclusive Retreat – enjoy magnificent views over the Atlantic Ocean, Mount Teide, or the resort’s lush gardens. An award-winning gastronomic destination in its own right, this 5-star resort in Tenerife’s world-class restaurants range from light, simple cooking to Michelin-starred gourmet cuisine. Providing a haven of escape, this timeless island resort features numerous swimming pools, a 2500m2 Spa & Fitness Center, and the largest Ritz Kids in Europe. Where the shore meets the sea, guests can benefit from an exclusive area on the golden sandy beach of Abama, equipped with complimentary use of sunbeds and umbrellas. JOIN OUR TEAM! ...as Food & Beverage Attendant for the Ritz-Carlton Abama Resort in Tenerife! Who we are looking for… Are you passionate about delivering exceptional dining experiences? As a Food & Beverage Attendant at our luxury resort, you’ll be the face of hospitality—ensuring every meal is memorable. If you thrive in a dynamic environment, have excellent communication skills, and love exceeding guest expectations, we’d love to meet you! What are your responsibilities are... You greet and serve guests with courtesy and professionalism, ensuring an outstanding dining experience. You take accurate orders and provide recommendations on dishes, wines, and special menus. You serve food and beverages according to resort standards of quality and presentation. You coordinate with kitchen and other departments to guarantee smooth service. You maintain cleanliness and organization of tables and work areas. You handle special requests and resolve issues promptly and empathetically. You promote upselling opportunities to enhance the guest experience. You stay informed about resort promotions, seasonal offers, and local attractions to assist guests proactively. What we want from you… You bring a natural ease in communication, making guests feel valued and understood from the very first interaction. You bring previous experience in hospitality or fine dining along the way. You enjoy being part of a team and thrive in a collaborative environment where everyone works toward the same goal. Your joy in delivering thoughtful, accurate service feels genuine—and guests can sense it. It creates confidence and trust in every conversation. You communicate confidently in English and Spanish. You already hold a valid work permit for Spain And this is how we inspire you.... Be part of our resort team and bring your ideas and your imagination into the everyday guest experience. You know what? Working here means contributing to moments that guests remember long after they’ve left. An attractive above market salary for your flexible assignment in our hotel Travel worldwide to our 9500+ hotels at great employee conditions ("Explore Rate") and let yourself be pampered - by the way, this also applies to your family, partner & parents. Enjoy the culinary F&B offer in our 9500+ hotels with 20% discount You can enjoy our culinary offerings at a 50% discount. Did you know you can get up to 75% discount on flights if your residency is on Tenerife Extensive corporate benefits with lots of discounts for leisure activities and travel As a birthday child you get an extra special treat (surprise!) Enjoy our resort as our guest after one year of service with us – this is a once in a lifetime experience! We pay a 13th and 14th salary ! Innovative training concepts that support you on your career path – we actually have our own training university Advancement opportunities and prospects in an international company We offer you an extensive and free of charge culinary offer in our employee restaurant. Don’t worry about your uniform (if necessary, depending on department) – we take care of that and also the cleaning of your business attire. We like to celebrate - and preferably with you! Whether team outings, employee celebrations, employee week, anniversaries , etc.... we can think of many reasons to celebrate you and your colleagues properly. We also take care of our community in many ways – join our community foot print activities to give back! (All benefit & bonus programs are subject to individual company regulations. Tax & Social Benefit laws apply and any tax deductions are being handled via payroll adjustments. There is no legal entitlement to the programs and the employer can adjust the offer at any time). Have we sparked your interest? Then apply here on MarriottCareers with your application documents. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Come reimagine hospitality with us as our new superhost of our Madrid location! Your Mission Should You Choose To Accept It… As our F&B Community Host, you’ll be operating in all of our front of house areas, making sure that each guest is having the best possible TSH-experience. Whether you’re providing awesome service in our restaurant and bars or just having a chat to make their stay truly unforgettable ― you are at the forefront of our guest facing operation. You know everything about our products and how to (cross-)sell these to our guests. And it’s because of you that everyone who enters our Madrid-location will become a raving fan of TSH instantly! In Case You Don’t Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France and Spain with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do You make sure everyone gets a warm welcome as soon as they walk in You get to stretch your F&D skills by preparing and serving a variety of local dishes Barista anyone? You’ll brew delicious coffee one day and will be mixing our signature cocktail the next You’ll be a secret concierge to the city, answering all of your guests’ questions about the best places to visit, eat, shop or party Tidy home’s a happy home. You’ll make sure everything is spick and span in all areas and ready for the following shift You’ll help our guests with any requests or demands regarding our facilities (you may even pick up some new tech skills along the way!) Who You Are You have a flexible, hands-on, motivated and positive approach You’re an octopus that loves to get your dexterity skills into action You have a background in hospitality, preferably in a hotel environment You love responsibility and handle stressful peak periods like a pro Fluent in English and Spanish – Know any other languages? The more the merrier! Hard working, responsible and a “let’s do this!” mentality You’re a European citizen or legally allowed to work in Spain What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

La Quinta Foods somos una empresa dedicada a la elaboración de productos de Quinta Gama. Trabajamos con estándares de alta calidad en cuanto a la producción y en los controles de calidad. Realizamos recetas artesanales con materias primas de alta calidad para ofrecer un producto saludable y apetitoso. Tenemos un departamento de I+D+i en continuo proceso de investigación y mejora de nuestros productos. Buscamos un/a Jefe/a de Cocina para incorporarse en la nueva cocina central ubicada en Tenerife. Objetivo Responsable de la planificación, organización y supervisión de la producción culinaria asegurando la calidad, presentación y cumplimiento de los estándares establecidos por la compañía. Garantiza la correcta ejecución de los menús y la optimización de recursos, manteniendo altos niveles de higiene y seguridad alimentaria. Funciones Principales - Elaborar el plan de producción - Gestión Procesos de producción desde recepción en crudo a envasado y congelación. - Supervisar la preparación, cocción y presentación de los alimentos en todas las áreas de producción. - Coordinar y formar al personal de cocina en técnicas y procedimientos. - Asignar tareas y supervisar el rendimiento del equipo. - Garantizar la aplicación de normas de higiene y seguridad alimentaria (APPCC). - Controlar escandallos y costes de producción para cumplir objetivos presupuestarios. Requisitos - Imprescindible experiencia en Cocinas centrales y de producción, con buenos conocimientos en gestión de stocks, ordenes de producción, escandallos y organización del trabajo en gran volumen - Residencia actual en Tenerife y conocimiento de la hotelería en destino es muy valorable. Se ofrece - Salario a convenir según experiencia aportada - Crecimiento dentro de una compañía lider en el sector y en plena expansión

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: a tranquil oasis where the sea, land, and subtropical vegetation blend seamlessly with architecture inspired by Moorish design. Featuring 462 rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, and the resort's lush gardens. This five-star resort is an award-winning culinary destination, offering everything from relaxed casual dining to Michelin-starred fine dining experiences. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sand beach, guests can enjoy an exclusive area with complimentary sun loungers and umbrellas. Join Our Team as an Event Coordinator at The Ritz-Carlton Abama Resort, Tenerife! Who We're Looking For… Are you passionate about event planning and creating unforgettable experiences for our guests? As an Event Coordinator , you will serve as the key liaison between our clients and operational teams, ensuring every event is planned and executed with the excellence, elegance, and attention to detail that define The Ritz-Carlton. We are looking for an organized, proactive, and guest-focused professional with outstanding communication and coordination skills, capable of managing multiple priorities while delivering an exceptional experience for every celebration. Your Responsibilities Include… Meet with clients, event hosts, and coordinators before each event to review all details and ensure every arrangement is properly organized. Review event orders and event plans to coordinate specific guest requirements, room layouts, timelines, setups, and operational needs. Coordinate with all relevant departments to ensure every aspect of the event is executed as planned and in accordance with The Ritz-Carlton standards. Follow up on all guest requests and special arrangements to ensure they are delivered accurately and with exceptional attention to detail. Oversee event execution, anticipating guest needs and resolving any issues promptly and professionally. Maintain close communication with Food & Beverage, Culinary, Housekeeping, Engineering, and all other departments involved in the event. Ensure every event is delivered in accordance with The Ritz-Carlton's standards of quality, service, and hospitality. Provide personalized service to clients and guests, building lasting relationships and creating memorable experiences. Ensure compliance with Marriott International's policies, quality standards, and safety procedures. Collaborate with colleagues across departments to achieve team objectives and contribute to the success of every event. What We're Looking For… High school diploma or equivalent (GED). Previous experience in event coordination, group services, hospitality, or a similar role. Previous experience in a luxury hotel or upscale hospitality environment is highly desirable. Excellent organizational, planning, and time management skills. Ability to coordinate multiple events and priorities simultaneously in a fast-paced environment. Strong guest service orientation and a passion for delivering exceptional experiences. Excellent communication, interpersonal, and teamwork skills. A proactive attitude, strong problem-solving abilities, and exceptional attention to detail. Professional proficiency in English and Spanish. Additional languages are considered an asset. Valid authorization to work in Spain. What We Offer… (The same corporate benefits package remains unchanged.) A competitive salary above market standards. Travel the world with special rates at more than 9,500 Marriott hotels through the Explore Rate program, available for you, your partner, and your parents. Enjoy a 20% discount at our hotel restaurants and a 50% discount at the resort's dining venues. Up to 75% discount on flights if you reside in Tenerife. Corporate benefits with exclusive discounts on leisure activities and travel. A special birthday gift. Enjoy the resort as a guest after one year of service—an unforgettable experience! Additional annual bonus payment. Innovative training programs and continuous professional development opportunities. Career growth opportunities within a global hospitality company. Complimentary meals in the employee dining room. Uniforms and laundry service provided. Employee celebrations and social events, including outings, anniversaries, and themed appreciation weeks. Opportunities to give back through community engagement activities. (All benefits and bonus programs are subject to internal policies and applicable tax and employment regulations. These programs do not constitute a legal entitlement and may be modified by the employer at any time.) Have We Inspired You? Apply now through Marriott Careers and submit your application. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on the basis of disability, veteran status, or any other basis protected by applicable law. Across more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that they stay with our guests long after their stay. We believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for luxury hospitality and take pride in delivering exceptional care and comfort to our guests. Your role will be to ensure that The Ritz-Carlton Gold Standards are upheld with grace and attention every day. These standards are the foundation of our culture and the reason why The Ritz-Carlton is recognized as a global leader in luxury hospitality. As part of our team, you will learn and exemplify our guiding principles, including The Credo, Employee Promise, and Service Values . By joining The Ritz-Carlton, you become part of the extraordinary portfolio of Marriott International brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

OPERATIONS ASSISTANT – LONDON HQ We are looking for a proactive and organised Operations Assistant to support our Operations team at Head Office. This is a great opportunity for someone looking to build a career in hotel operations, gaining exposure to multi-site hospitality management across the UK and Europe. You will play a key role in supporting day-to-day operational activity, liaising with hotels, and helping ensure smooth communication between Head Office and on-property teams. This role is based five days a week in our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Provide administrative and operational support to the Operations team Act as a point of contact between Head Office and hotel teams Assist with reporting, data tracking, and performance updates Support the coordination of operational projects and initiatives Help maintain operational standards, procedures, and documentation Assist with new hotel openings and refurbishments where required Arrange travel, meetings, and logistics for the Operations team Handle ad hoc tasks to support the wider business Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Highly organised with strong attention to detail Excels in a fast-paced, dynamic environment with a strong entrepreneurial spirit. Excellent communication skills, both written and verbal Confident using Microsoft Office (Excel, Word, PowerPoint) Able to manage multiple tasks and priorities in a fast-paced environment A team player with a proactive and flexible approach Previous experience in hospitality, operations, or administration is desirable but not essential Interest in hotel operations and working with international teams WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. Actualmente, nuestro porfolio cuenta con más de 300 hoteles con presencia en 24 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Recepcionista para nuestro hotel Eurostars Gran Hotel La Toja 5* ubicado en Isla Da Toxa (O Grove). ¿De qué serás responsable? Gestión de las reservas de habitaciones. Optimización de los recursos con el objetivo de ofrecer la mejor calidad en la atención al cliente. Check in y check out de huéspedes. Atención telefónica y gestión de peticiones o incidencias. Ofrecer un excelente servicio al cliente. ¿Qué buscamos? Estudios en turismo. Experiencia en hoteles de similar categoría. Nivel de inglés alto y valorable segundo idioma. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5 alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School: Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado: donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc). Disfrutar de noches de hotel gratis: con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Formación en Idiomas: Tendrás acceso a nuestra formación en idiomas, tanto presencial como online. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. Actualmente, nuestro porfolio cuenta con más de 300 hoteles con presencia en 24 países de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado en la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la felicidad? Buscamos un/a Técnico/a de Mantenimiento para nuestro hotel Eurostars Gran Hotel La Toja 5* ubicado en Illa da Toja- O Grove (Pontevedra) . ¿De qué serás responsable? Identificar todos los equipos sujetos a mantenimiento. Verificar y ejecutar el plan de mantenimiento preventivo y correctivo. Inspeccionar instalaciones, maquinaria y equipos. Coordinar y supervisar servicios de mantenimiento externos e inspecciones reglamentarias. Realizar reparaciones básicas según necesidades del hotel y mantenimiento preventivo. Informar a Dirección y al responsable de zona sobre el estado de instalaciones y proveedores. ¿Qué buscamos? Conocimientos en fontanería, electricidad, climatización, ACS y PCI. Experiencia en prevención de legionela (SPA y piscinas). Experiencia en mantenimiento de hoteles o grandes edificios. Disponibilidad para trabajar de lunes a domingo. Persona autónoma, dinámica, con capacidad de adaptación y orientación al servicio. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión global, que apuesta por el constante desarrollo profesional de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama : Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5 alrededor del mundo y hasta un 20% para tus familiares. Formación The Power Business School : Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, digital, ofimática, Skills etc) de la mano de nuestro partner The Power Business School, la escuela de negocios online nº 1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro Club del Empleado : donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo (ocio, tecnología, deporte, moda etc). Disfrutar de noches de hotel gratis : con el Programa de referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Si este proyecto te interesa y crees que encajas en el perfil, nos encantaría que apliques a la posición. O, si conoces a alguien que le pueda interesar, no dudes en compartir esta oferta.

Auxiliar de cocinca - Office Misión: En Palacio de Luces 5*, estamos en la busqueda de un auxiliar de office para incorporarse a nuestro equipo de cocina. Se encargará del lavado de menaje, vajilla y utensilios, así como del mantenimiento de la limpieza e higiene de la zona de cocina y office, apoyando al equipo en las tareas de producción cuando sea necesario. Responsabilidades: Lavado y organización de menaje, vajilla y utensilios de cocina Limpieza y desinfección de la zona de office y cocina Gestión de residuos y reciclaje según normativa Apoyo básico en la preparación de alimentos cuando se requiera Cumplimiento de normas de seguridad alimentaria (APPCC) ¿Qué necesitamos de ti? Experiencia previa en puesto similar (valorable, no imprescindible) Capacidad de trabajo en equipo y bajo presión Disponibilidad para turnos rotativos, fines de semana y festivos Coche propio ¿Qué ofrecemos? Contrato fijo-discontinuo hasta el 31/10/2026 Salario según convenio + kms. Uniforme y menús saludables. Retribución flexible Buen ambiente de trabajo y compañerismo. Oportunidad de crecimiento en la compañía. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava, Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

En The Principal 5*, estamos seleccionando a un/a ayudante de Camarero/a, quien desempeñará un papel fundamental en la prestigiosa experiencia culinaria que ofrece nuestro establecimiento. Trabajará en estrecha colaboración con el equipo de sala para garantizar un servicio impecable y memorable para nuestros comensales exigentes. RESPONSABILIDADES Sus principales responsabilidades serán: Asistir al equipo de camareros: Colaborará con el personal de sala, incluyendo el maître y los camareros, para proporcionar un servicio de alta calidad. Ayudará en la preparación y el montaje de las mesas, asegurándote de que estén adecuadamente preparadas y decoradas para los clientes. Atender a los comensales: Será responsable de recibir a los clientes, acompañarlos a sus mesas y proporcionarles el menú. Colaborar en la toma de pedidos: Tomará los pedidos de los comensales de manera precisa y eficiente, asegurándote de comprender sus preferencias y restricciones alimentarias. Mantener la limpieza: Participará en las labores de limpieza y organización del área de trabajo, incluyendo la preparación de los utensilios necesarios para el servicio. Brindar recomendaciones: Desarrollará un conocimiento profundo de los platos y vinos ofrecidos en el restaurante, para poder asesorar y recomendar a los clientes según sus preferencias. ¿QUÉ NECESITAMOS DE TI? Formación: ESO. Nivel de inglés intermedio-alto. Experiencia en el área de F&B sala. Excelentes habilidades comunicativas. Muy buen Trabajo en equipo ¿QUÉ ENCONTRARÁS EN ÚNICO HOTELS? Contrato por sustitución de baja médica de larga duración. Jornada completa. Uniforme y una comida por turno incluida. Excelente ambiente de trabajo y compañerismo. Grandes proyectos de formación continua. Posibilidad de crecimiento en la compañía. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava, Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

JOB SUMMARY Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area. OR • 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area. CORE WORK ACTIVITIES Managing the Staffing and Recruiting Process • Ensures open positions are advertised in appropriate venues to attract a diverse candidate pool. • Ensures the open position listing is in a visible location for both internal and external candidates. • Works with Employment Administrator to establish and maintain contact with external recruitment sources (e.g., state job service, local colleges, recruiting agencies, and community based organizations). • Networks with local organization and peers to source candidates for current or future openings (e.g., Hotel Association). • Facilitates interdepartmental transfers and promotions and transfers or promotions to other properties within this property brand. • Oversees the selection and offer processes for hourly employees to ensure proper procedures are followed (e.g., valid reasons for selection/non-selection are documented, applicants receive status notifications). • Partners with department managers and recruiting professionals to recruit management positions, make hiring decisions and negotiate job offers in accordance with SOPs. Managing Legal and Compliance Practices • Ensures compliance with key policies (e.g., Sexual Harassment, Non-Harassment, Non-Discrimination, No Solicitation). • Ensures interviews are conducted according to recommended guidelines, consistent screening criteria is used, and only job-related questions are asked. • Ensures wages are paid in accordance with Standard Operating Procedures and federal and state laws (e.g., employee pay for meeting attendance, wages limited to maximum rate of pay, entry level rates paid to new hires, overtime provisions in place, separation pay). • Ensures drug screening and background checks are completed in accordance with brand's Standard Operating Procedures. Managing Benefits Education and Administration • Manages Workers Compensation claims to ensure appropriate employee care and costs management. • Educates employees on benefits package. • Educates HR team on the various types of benefits available and eligibility requirements. • Provides an overview of employee benefits to the management team enabling them to educate their employees and answer routine questions. • Ensures that department has the available resources on hand to administer employee benefits. Managing and Conducting Staff Development Activities • Ensures hourly performance appraisal processes are in place. • Assists in identifying key drivers of employee satisfaction and supports managers in addressing issues with written plans and actions. • Coaches managers on progressive discipline process. • Ensures development plans are in place (e.g., goals documented, progress towards goal achievement is measured). Managing Employee Relations and Human Resources Communication • Utilizes an “open door” policy to address employee problems or concerns in a timely manner. • Ensures effective employee communication channels are established and active in. • Analyzes accident trends and reports these trends to the management team. • Monitors work environment for signs of union organization. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Desde CATALONIA HOTELS & RESORTS precisamos incorporar CAMAREROS/AS para nuestros hoteles del centro de Barcelona. Las principales tareas a desarrollar son las siguientes: • Realizar un servicio de calidad a los clientes. • Preparar áreas de trabajo para el servicio. • Atender y servir las mesas siguiendo los procesos establecidos. • Conocer y asesorar sobres los diferentes productos de la carta de alimentos y vinos. • Limpiar y remontar para el siguiente servicio. • Estar pendiente de las necesidades de los clientes en los servicios. REQUISITOS • Experiencia en posición similar. • Residir en la provincia del puesto vacante. • Inglés nivel avanzado . SE OFRECE • Contrato de 20h semanales de 19-23h. • Salario competitivo. • Crecimiento profesional.

CATALONIA HOTELS & RESORTS selecciona Gestor/a Eventos para trabajar en su hotel situado en la zona de Barcelona. Las tareas principales serán las siguientes: • Gestionar las peticiones de grupos y eventos que reciba el hotel • Coordinar con su departamento la respuesta, seguimiento de las cotizaciones • Mantener actualizada la Base de Datos de cotizaciones (informativas/en opción/canceladas/confirmadas) • Gestión de las cotizaciones siguiendo la política y estrategia comercial para maximizar los resultados y las instalaciones del hotel • Gestión comercial del restaurante (reservas, peticiones, eventos, cartas....) • Elaboración de las propuestas • Seguimientos • Negociación, en coordinación con la Responsable de Grupos y Dirección Comercial, de los grupos solicitados • Elaboración de contratos • Seguimiento de los depósitos • Coordinación con departamento de reservas para la gestión del yield del Hotel Requisitos: • 1 año de experiencia en posición similar. • Nivel Alto de Inglés + valorable otros idiomas. • Conocimientos SAP Se ofrece Contrato a media jornada (Turno mañanas) a partir de septiembre

Front Office Intern – Grand Hyatt Lanzarote Playa Dorada Resort & Spa Location: Playa Blanca, Lanzarote, Spain Department: Rooms Division / Front Office Duration: 3–6 months (Flexible start dates) Perks: Accommodation Included + Meals + Competitive Stipend The Experience Are you ready to kickstart your career in paradise? At Grand Hyatt Lanzarote Playa Dorada Resort & Spa , we don’t just provide a stay; we create "Unlimited-Luxury®" memories. As a Front Office Intern, you will be the face of our resort, welcoming international guests to the volcanic beauty of Lanzarote and ensuring their experience is nothing short of extraordinary. Your Role Working in the Front Office is the heartbeat of the resort. You will learn the art of 5-star service by: Creating a First Impression: Assisting with seamless check-ins and check-outs, ensuring every guest feels like a VIP from the moment they arrive. Personalizing Stays: Handling guest inquiries, providing local recommendations, and coordinating special requests to exceed expectations. Mastering Operations: Gaining hands-on experience with premium Property Management Systems (PMS) and luxury hospitality standards. Multicultural Communication: Interacting with guests from all over the world, sharpening your language skills in a professional environment. Problem Solving: Learning how to handle challenges with grace, empathy, and a "can-do" attitude. What We’re Looking For The Vibe: You are charismatic, proactive, and have a genuine passion for making people smile. The Skills: Currently enrolled in a Hospitality, Tourism, or Business degree. The Languages: Fluency in English and Spanish is essential. Knowledge of German, French, or Italian is a huge plus! The Mindset: A team player who thrives in a fast-paced, luxury environment and wants to learn from the best in the industry. Why Join Us? Live Where You Work: Forget the commute! We provide comfortable staff accommodation right here in Lanzarote. Full Board: Enjoy high-quality meals at our staff restaurant. Career Launchpad: Gain a prestigious name on your CV and potential future career opportunities within our global hotel group. Island Life: Spend your days off exploring stunning beaches, volcanic landscapes, and the vibrant culture of the Canary Islands.

FRONT OF HOUSE ASSISTANT – CANARY WHARF We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. This is a great opportunity for individuals passionate about hospitality who enjoy working in a guest-facing role and a team-orientated environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Reception & Guest Experience Welcome guests with warmth, authenticity, and a personalised approach Complete check-in and check-out efficiently using the hotel’s PMS Assist with reservations, room allocation, and guest requests Provide local knowledge, recommendations, and curated lifestyle tips Handle billing, payments, and procedures accurately Resolve guest concerns quickly and effectively, escalating when needed Support lobby hosting duties: welcoming, socialising, and maintaining presentation Food & Beverage Service (where applicable) Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go Prepare and serve coffees, drinks, and light food to brand standards Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences Maintain cleanliness, setup, and replenishment of F&B areas Assist with orders, inventory checks, and receiving deliveries Follow food safety, allergens, and hygiene procedures General Operations & Team Support Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

CLUSTER OPERATIONS MANAGER – LOCKE LONDON CITY & LOCKE LONDON ALDGATE We’re seeking a driven Cluster Operations Manager to support our hotel operations and deliver an exceptional guest experience. Reporting into the Cluster General Manager, you will be responsible for the day-to-day running of the hotel, ensuring all departments operate smoothly and consistently meet the highest standards of service. Working closely with teams across Front Office, Housekeeping, Food & Beverage, and Maintenance, you will drive efficiency, performance, and guest satisfaction. We’re looking for a hands-on leader who leads by example, inspires their team, and creates a positive, high-performing culture. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passionate about hotel operations and delivering exceptional guest experiences Strong leadership and people management skills Excellent communication, coaching and problem-solving abilities Exceptional financial acumen and understanding of hotel revenue streams Knowledge of PMS, POS and operational software Ability to work under pressure and adapt to changing priorities Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment YOUR PROVEN TRACK Bachelor’s degree in hospitality management or related field (preferred) Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. Actualmente, nuestro portolio cuenta con más 300 hoteles con presencia en 24 paises de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado de la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la Felicidad? Buscamos a un/a Camarero/a de Sala para nuestro Hotel 4* ubicado en Salamanca . ¿De qué serás responsable? Prepara el montaje de la sala para el servicio. Atender a los comensales. Retirar los cubiertos y platos sucios. Desmontar las mesas una vez finalizando el servicio. Reponer los productos utilizados en el servicio desde almacén para mantener stocks mínimos en zonas de servicio. Mantener el orden y la limpieza de las zonas de servicio. ¿Qué buscamos? Experiencia previa en sala en hoteles o restaurantes similares. Valoramos formación relacionada a la restauración y hospitalidad. Nivel intermedio de inglés. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión globa, que apuesta por el constante desarrollo de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5* alrededor del mundo y hasta un 20% para tus familiares. Formación 'The Power Business School': Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, Digital Marketing, Ofimática, Skills) de la mano de nuestro partner 'The Power Business School', la escuela de negocios online nº1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro 'Club del Empleado' donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo, como ocio, tecnología, deporte, moda, etc. Disfrutar de noches de hotel gratis: Con el Programa de Referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Clases de idiomas: desarrollarás tu carrera en un entorno global y tendrás acceso a clases para mejorar en más de 50 idiomas, con horarios flexibles, clases grupales en directo y contenidos adaptados a tu nivel para progresar a tu ritmo.

🇬🇧 Scroll down for the English version Únete a la Esencia de Mallorca: Finca Serena ✨Prácticas en Cocina: Programa de Cross-Training (360º) ¿Buscas aprender gastronomía en un entorno donde el lujo se encuentra con la calma más absoluta? Finca Serena Mallorca , miembro de Único Hotels , es un refugio de 5* rodeado de viñedos y olivos. Buscamos talentos apasionados por el producto de proximidad y la excelencia culinaria para unirse a nuestro equipo. 💼 Tu Viaje Gastronómico (Rotación 360º) En Finca Serena, nuestra cocina se basa en el respeto a la tierra. Tu misión será aprender todas las facetas de nuestra propuesta gastronómica: Desayunos Saludables: El despertar de nuestros huéspedes con productos frescos y artesanos. Cuarto Frío: Elaboraciones con producto directo de nuestra propia huerta orgánica. Partida de Caliente: Técnica y respeto por el recetario mediterráneo con un toque contemporáneo. Pastelería: El arte de los postres delicados y la panadería que complementa una experiencia única. 🎁 Lo que recibes a cambio En Finca Serena cuidamos de nuestro equipo para que tú cuides de nuestros clientes: 💰 Ayuda económica al estudiante: 400€ mensuales. 🏠 Alojamiento incluido: Para que vivas la experiencia de la isla con total comodidad. 🍴 Manutención: Una comida por turno, para que tengas la energía necesaria para rendir al máximo. 🚀 Proyección: Formación en un hotel de lujo referente en Baleares con posibilidades reales dentro de Único Hotels. 🎓 ¿Qué necesitamos de ti? Estudios: Cursando Grado o Ciclo Formativo en Cocina, Gastronomía o Pastelería. Idiomas: Nivel alto de inglés (muy valorable para nuestro entorno internacional). Perfil: Actitud positiva, proactividad y sensibilidad por el detalle y el producto de calidad. Imprescindible: Documentación en regla para realizar prácticas en España. 🏰 ¿Por qué Finca Serena? No es solo un trabajo, es aprender el concepto de "Lujo Natural" . Aquí, la cocina es honesta, técnica y profundamente ligada al entorno. Formarás parte de una cultura colaborativa donde cada miembro del equipo es esencial. Join the Essence of Mallorca: Finca Serena ✨Kitchen Internship: 360º Cross-Training Program Are you looking to learn gastronomy in a setting where luxury meets absolute calm? Finca Serena Mallorca , a member of Único Hotels , is a 5* retreat surrounded by vineyards and olive groves. We are looking for passionate culinary talent to join our team. 💼 Your Culinary Journey (360º Rotation) At Finca Serena, our cuisine is based on respect for the land. Your mission will be to master all facets of our gastronomic proposal: Healthy Breakfasts: Awakening our guests with fresh, artisanal products. Cold Kitchen: Creations using products sourced directly from our own organic garden. Hot Station: Technique and respect for Mediterranean recipes with a contemporary touch. Pastry: The art of delicate desserts and bakery that complements a unique experience. 🎁 What We Offer At Finca Serena , we take care of our team so you can take care of our guests: 💰 Financial Aid: 400€ monthly stipend. 🏠 Accommodation Included: To ensure you experience the island in total comfort. 🍴 Meals: One meal per shift, keeping your energy high to perform at your best. 🚀 Career Path: Training in a benchmark luxury hotel in the Balearic Islands with real opportunities within Único Hotels. 🎓 What Do We Need From You? Education: Enrolled in a Degree or Vocational Training in Cooking, Gastronomy, or Pastry. Languages: High level of English (highly valued in our international environment). Profile: Positive attitude, proactivity, and sensitivity to detail and quality products. Essential: Valid documentation to perform an internship in Spain. 🏰 Why Finca Serena? It is more than just a job; it is learning the concept of "Natural Luxury" . Here, the cuisine is honest, technical, and deeply connected to the surroundings. You will be part of a collaborative culture where every team member is essential. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava , Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

Location: London - Holborn Department: Sales & Operations Title: Assistant Luxury Experience Designer Compensation: Starting from GBP 31,000 to 35,000 About Queen of Clubs At Queen of Clubs, we don’t simply design trips, we curate lifestyles and unforgettable moments. A multi-award-winning leader in the B2B Luxury Travel Industry, Queen of Clubs Group has been creating innovative on-site lifestyle travel solutions since 2009. With offices in London, Paris, Madrid, Ibiza, Chiasso (CH), and Milan, we operate at the highest level of global luxury travel. From private aviation and rare access to world-class events to bespoke journeys and exclusive experiences, we deliver tailor-made solutions for the world’s most discerning clientele. As a trusted, behind-the-scenes partner for elite travelers, we transform expectations into exceptional realities. To support our continued growth, we are looking for an Assistant Luxury Experience Designer to join our fast-paced, international, and design-led London office in Holborn. You Will Support the coordination of luxury travel requests, working closely with Senior Luxury Experience Designers and the Team Leader Assist in managing full itineraries, including ground operations, hotels, villas, logistics, and exclusive experiences Communicate with luxury suppliers, travel agencies, and partners under the guidance of senior team members Contribute to the preparation of tailor-made itineraries and proposals for elite clientele Support the maintenance of professional relationships with suppliers and clients to ensure high levels of satisfaction Use BeConcierge CRM to create, update, and track bookings, products, and contacts Assist with quotations, pricing, and follow-ups to support sales performance and conversion rates Work closely with the team to help resolve client requests and issues efficiently and professionally Collect and share client feedback with senior team members to support continuous service improvement Gradually develop autonomy and confidence in managing bookings and client communication We Offer A competitive starting salary, based on experience, plus performance-based incentives Company-provided MacBook and iPhone An excellent opportunity to begin a career within a leading international B2B luxury travel brand A dynamic, multicultural team of experienced travel professionals An inspiring work environment in the heart of London Ongoing learning, training, and exposure to exceptional client experiences Clear opportunities for professional growth and long-term career development

¿Cuál será tu misión? Como Recepcionista , serás responsable de atender las necesidades de los huéspedes a su llegada y salida así como de proporcionarles una experiencia excepcional en general durante su estancia, en línea con la visión y los valores del hotel sobre la satisfacción del cliente. ¿Qué tendrás que hacer? Recibir y completar el proceso de check-in de todos los huéspedes y grupos que lleguen de forma puntual y profesional, así como completar el proceso de check-out de los huéspedes y grupos que se marchen. Gestionar la asignación de habitaciones en función de las características de los huéspedes (VIP, tradicionales, nuevos clientes, etc.) con el departamento correspondiente. Gestionar si es necesario, y asegurarse de mantener a la recepción y al equipo directivo plenamente informados de las peticiones, consultas, quejas y/o sugerencias de los huéspedes, tanto de los huéspedes como de otros departamentos. Conocer todos los productos y servicios del hotel, tarifas, promociones disponibles y paquetes de descuento, así como los eventos especiales y VIP diarios. Conocer y comunicar los servicios disponibles en el hotel (tales como reservas en restaurantes) e información general sobre seguridad. Maximizar la ocupación de habitaciones con las mejores tarifas (esto incluye cerrar ventas y extranets si es necesario). Utilizar técnicas de up-selling (promocionar el programa de fidelización de la empresa y Rewards, otros destinos, comidas y bebidas, transporte e instalaciones del hotel). Gestionar las reservas de habitaciones de los huéspedes. Proporcionar información a los huéspedes sobre la propiedad y los alrededores (museos, monumentos), incluidos eventos especiales, lugares de interés, restaurantes, actividades, etc. en la ciudad. Responder a las solicitudes de los huéspedes de servicios o preparativos especiales (por ejemplo, transporte, reservas, limpieza en seco) organizándolos o identificando a los proveedores adecuados. Seguir las normas de la marca de la empresa. Asistir a otros departamentos, según sea necesario. Informar y proporcionar servicios nocturnos a los huéspedes (por ejemplo, llamada despertador). Gestionar los pagos de facturación y las operaciones de caja durante el turno de noche. Hacer rondas, comprobar si hay irregularidades, cerrar ventanas, puertas, etc. Responsable de los informes de auditoría nocturna. ¿Qué buscamos? Experiencia previa en el departamento de Front Office, preferiblemente en un hotel de tamaño y complejidad similares. Licenciatura o diplomatura en Dirección Hotelera o equivalente. Imprescindible dominio del idioma local y nivel alto de inglés. Conocimiento de varios programas informáticos (Microsoft Office, TMS, etc.) y sistemas de Front Office. Orientación al servicio al cliente. Flexibilidad para responder a diversas situaciones de trabajo. Gran capacidad de comunicación. Orientación comercial. Capacidad para trabajar de forma independiente y en equipo. ¿Por qué elegirnos? En Minor Hotels Europe & Americas nos comprometemos a dar forma a carreras apasionantes en todo el mundo y a experiencias interculturales. Nuestro viaje está impulsado por la pasión y la dedicación de nuestros increíbles equipos, que también disfrutan de beneficios exclusivos como: Experiencia mundial - diversidad de 150 nacionalidades diferentes. Oportunidades de desarrollo profesional llenas de retos nacionales e internacionales. Amplia gama de programas de formación para mejorar las habilidades. Iniciativas de bienestar, incluidas condiciones de trabajo flexibles. Programas de reconocimiento de empleados, como nuestros “Memorable Dates”. Posibilidad de marcar la diferencia a través de nuestro programa de sostenibilidad e iniciativas de voluntariado. Tarifas y promociones para los empleados, con descuentos en nuestros hoteles de todo el mundo y ventajas exclusivas a través de nuestro programa de fidelización corporativa.

• Mise en place: Se encargará de la preparación de todas las recetas en base a las fichas técnicas de los menús. Será responsable de la limpieza de la partida donde desarrolle su puesto de trabajo y del material e instalaciones. • Producción culinaria: Es el responsable de los procesos de producción culinaria y elaboraciones según indicación de los menús o carta durante el servicio. • Participar en la realización de los procesos de limpieza, conservación, cocinado, regeneración y reposición de alimentos, según instrucciones recibidas por parte de su superior más próximo y basado en las buenas prácticas de manipulación de alimentos. • Recepción y almacenamiento de alimentos: Colabora en la realización de operaciones básicas de recepción y almacenamiento de géneros siguiendo las normas establecidas y las órdenes recibidas. Es el responsable de realizar correctamente la reposición interna de géneros.

Buscamos una persona responsable, organizada y con iniciativa para incorporarse al Departamento de Servicios Generales. Si tienes ganas de trabajar, capacidad de organización y te gusta el trabajo administrativo y de almacén, esta puede ser tu oportunidad. Funciones Recepcionar la mercancía. Preparar los pedidos de mercancía para su posterior recogida por los departamentos correspondientes. Registrar los pedidos en el sistema informático. Organizar y ubicar la mercancía en el almacén general. Controlar los stocks de productos. Regularizar albaranes. Colaborar en las tareas administrativas propias del departamento. Requisitos Formación Profesional de Grado Medio en Administración, Gestión Administrativa o similar. Conocimientos informáticos a nivel avanzado. Actitud proactiva y con ganas de trabajar. Se ofrece Contrato fijo discontinuo. Salario según convenio. Incorporación a partir del 1 de septiembre de 2026 . Turno de mañana. Formación en Prevención de Riesgos Laborales (PRL).

El hotel NH Collection Madrid Abascal, buscamos un practicante para comenzar en septiembre, y que quiera iniciar su experiencia laboral en este mundo, con posibilidad para extras o vacaciones. Las principales funciones serán: • Atender e informar a la clientela sobre las características del hotel y sus diferentes servicios, así como en la realización de pequeños encargos. • Realizar las reservas de la clientela, en función de la política comercial de la cadena y de la disponibilidad y características de las habitaciones, vía telefónica o presencial. • Analizar las incidencias de turnos anteriores, relativas a “check in”, instalaciones del hotel, posibles quejas y/o requerimientos de la clientela. • Verificar el número de habitaciones libres del hotel, cruzando la información de los sistemas de gestión con la documentación disponible relativa a reservas. • Realizar el “check-in” de los clientes/as en el hotel, solicitando la información necesaria en cada caso. • Supervisar los cargos realizados en las cuentas de los clientes/as relativos a alojamiento, consumiciones, teléfono, y servicios del hotel, controlando los saldos excedidos. • Realizar el proceso de “check-out” del cliente/a del hotel, solicitando al mismo la información necesaria en cada caso para ejecutar dicho proceso. • Coordinar la información relativa a la entrada de la clientela habitual en el hotel, entre los distintos departamento implicados. Requisitos: * Formación Académica: - Cursando Diplomatura en Turismo, Grado en Hosteleria y Turismo, o formación similar. * Conocimientos Específicos: - Nivel alto de inglés (hablado y escrito). Se valorará otros idiomas. - Conocimientos a nivel usuario del paquete Microsoft Office. * Perfil Requerido: Vocación de Servicio (Care), Habilidades Comunicativas e Interpersonales (Ease), Orientación a Resultados, con ambición de superar las expectativas de los clientes (Deliver), instinto para conocer cuándo y cómo sorprender a los clientes (Surprise), Iniciativa Comercial, Trabajo en Equipo y actitud hospitalaria e informal, al mismo tiempo que respetuosa y profesional, representando la identidad de los hoteles de NH Hotel Group (Natural Host). *Condiciones: - Ayuda económica al estudio de 400€ Se ofrece: Las prácticas en Minor Hotels Europe & Americas responden a un compromiso como compañía con los/las futuros/as profesionales de nuestro sector para completar vuestra formación práctica proporcionando un entorno de aprendizaje rico en experiencias.

JOB SUMMARY Responsible for proactively soliciting and managing group and transient sales opportunities. Manages the hotel’s segment sales effort. Actively up-sells each business opportunity to maximize revenue opportunity. Manages daily activities related to group and transient sales objectives. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow the account on behalf of the company. CANDIDATE PROFILE Education and Experience • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities • Works collaboratively with off-property sales channels (e.g., territory sales, company sales) to ensure group and transient sales efforts are coordinated, complementary and not duplicative. • Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. • Develops relationships within community to strengthen and expand customer base for group and transient sales opportunities. • Manages and develops relationships with key internal and external stakeholders. • Provides accurate, complete and effective turnover to Event Management. Conducting Daily Sales Activities that Achieve Department Goals • Responds to incoming group and transient opportunities for the property that are outside parameters of the . • Manages departmental budget, including group and transient sales. • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. • Uses sales resources and administrative/support staff effectively. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Conducts data analysis and sharing of information on market conditions, competitors, client and industry changes, economic forecasts and trends. Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue • Identifies new group and transient business to achieve personal and property revenue goals. • Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. • Closes the best opportunities for the property based on market conditions and property needs. • Monitors same day selling procedures to maximize room revenue and control property occupancy. • Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Maximizes total hotel revenue by working closely with Rooms and Catering departments. Providing Exceptional Customer Service to all Guests and Customers • Supports customer loyalty to company by delivering service excellence throughout each customer experience. • Services our customers in order to grow share of the account. • Executes and supports customer service standards and property’s brand standards. • Provides excellent customer service consistent with the daily service basics of the brand. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to company. Additional Sales and Marketing Responsibilities • Utilizes intranet for resources and information. • Conducts site inspections. • Creates contracts as required. • Participates in and practices daily service basics of the brand. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa del que forman parte las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. Actualmente, nuestro portolio cuenta con más 300 hoteles con presencia en 24 paises de todo el mundo. Nuestra actividad está avalada por un importante know how que se refleja en todos los ámbitos, desde la gestión hotelera a los valores de marca o al cuidado de la experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el desarrollo del talento y la ilusión del equipo humano que lo forma. Por ello, buscamos personas que sientan pasión por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la Felicidad? Buscamos a un/a Camarero/a de Sala para nuestro Hotel 4* ubicado en Haro, La Rioja. ¿De qué serás responsable? Prepara el montaje de la sala para el servicio. Atender a los comensales. Retirar los cubiertos y platos sucios. Desmontar las mesas una vez finalizando el servicio. Reponer los productos utilizados en el servicio desde almacén para mantener stocks mínimos en zonas de servicio. Mantener el orden y la limpieza de las zonas de servicio. ¿Qué buscamos? Experiencia previa en sala en hoteles o restaurantes similares. Valoramos formación relacionada a la restauración y hospitalidad. Nivel intermedio de inglés. ¿Qué ofrecemos? En Eurostars Hotel Company podrás formar parte de una empresa líder en el sector travel, en continuo crecimiento y expansión globa, que apuesta por el constante desarrollo de su equipo. Además, al formar parte de Eurostars Hotel Company podrás disfrutar de los siguientes beneficios: 50% de descuento en nuestros hoteles de alta gama: Podrás beneficiarte de descuentos de hasta el 50% en todos nuestros magníficos hoteles 4/5* alrededor del mundo y hasta un 20% para tus familiares. Formación 'The Power Business School': Acceso 100% gratuito e ilimitado a todas las formaciones (MBA, Digital Marketing, Ofimática, Skills) de la mano de nuestro partner 'The Power Business School', la escuela de negocios online nº1 del mercado e impartida por los mejores profesionales en activo del sector. Acceso a nuestro 'Club del Empleado' donde podrás beneficiarte de diferentes tipos de descuentos y ventajas de todo tipo, como ocio, tecnología, deporte, moda, etc. Disfrutar de noches de hotel gratis: Con el Programa de Referenciados de Eurostars Hotel Company, recompensamos las recomendaciones que se transforman en contrataciones. Si recomiendas a alguien y le contratamos, recibes noches de hotel gratis. Clases de idiomas: desarrollarás tu carrera en un entorno global y tendrás acceso a clases para mejorar en más de 50 idiomas, con horarios flexibles, clases grupales en directo y contenidos adaptados a tu nivel para progresar a tu ritmo.

JOB SUMMARY Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Maintains food handling and sanitation standards. • Performs all duties of Culinary and related kitchen area employees in high demand times. • Oversees production and preparation of culinary items. • Ensures employees keep their work areas clean and sanitary. • Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. • Complies with loss prevention policies and procedures. • Strives to improve service performance. • Communicates areas in need of attention to staff and follows up to ensure follow through. • Leads shifts while personally preparing food items and executing requests based on required specifications. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Checks the quality of raw and cooked food products to ensure that standards are met. • Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities • Supervises daily shift operations. • Ensures all employees have proper supplies, equipment and uniforms. • Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. • Ensures completion of assigned duties. • Participates in the employee performance appraisal process, giving feedback as needed. • Handles employee questions and concerns. • Communicates performance expectations in accordance with job descriptions for each position. • Participates in an on-going employee recognition program. • Conducts training when appropriate. • Monitors employee's progress towards meeting performance expectations. Maintaining Culinary Goals • Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. • Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service • Sets a positive example for guest relations. • Handles guest problems and complaints seeking assistance from supervisor as necessary. • Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities • Reports malfunctions in department equipment. • Purchases appropriate supplies and manages food and supply inventories according to budget. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey! To be considered for an internship, you must be a current college or university student. Want to join us? Apply now! Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? marriotthotelinternship At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

¡Bienvenid@ a Eurostars Hotel Company, La Industria de la Felicidad! Eurostars Hotel Company es la cadena hotelera de Grupo Hotusa, que integra las marcas Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, Dorma Hotels y Tandem Suites. Actualmente, nuestro portafolio cuenta con más de 300 hoteles en más de 20 países. Nuestra actividad está respaldada por un sólido know how que se refleja en todos los ámbitos: la gestión hotelera, los valores de marca y, por supuesto, el cuidado exquisito en cada experiencia del huésped. Estamos convencidos de que el éxito de una empresa reside en el talento y la ilusión del equipo humano que la conforma. Por eso, buscamos personas apasionadas por su trabajo y que quieran crecer con nosotros. ¿Quieres unirte a la Industria de la Felicidad? Buscamos un/a Administrativo/a Junior de RRHH para nuestro hotel Eurostars Grand Hotel La Toja 5* GL. ¿Cuáles serán tus responsabilidades? Control y gestión del programa interno de fichajes. Apoyo en trámites y movimientos relativos a nuevas contrataciones, finalizaciones etc. Apoyo en la gestión y control de la prevención de riesgos. Información y resolución de consultas en lo referente al departamento laboral. ¿Qué buscamos? Formación en RR.HH, Relaciones Laborales, Administracion o similares. Experiencia de 1 a 2 años en el puesto. Valorable nivel de inglés. ¿Qué ofrecemos? En Eurostars Hotel Company formarás parte de una compañía líder en el sector turístico, en constante crecimiento internacional, donde podrás desarrollar tus habilidades profesionales en un entorno dinámico y colaborativo. Además, disfrutarás de las siguientes ventajas: 50% de descuento en nuestros hoteles: descuentos de hasta el 50% en más de 250 hoteles de Eurostars Hotel Company en todo el mundo y hasta un 20% para familiares. Formación The Power Business School: acceso gratuito e ilimitado a programas formativos en liderazgo, tecnología, marketing, soft skills y mucho más. Club del Empleado: acceso a descuentos exclusivos en viajes, tecnología, ocio, salud y bienestar. Programa de Referenciados: premiamos a quienes nos ayudan a incorporar nuevo talento. Plan de desarrollo profesional: formación continua, acompañamiento y oportunidades reales de crecimiento dentro de un grupo turístico internacional. Si te apasiona el trato con clientes, disfrutas de los entornos dinámicos y buscas una oportunidad para seguir desarrollándote profesionalmente, nos encantará conocerte.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, volcanic landscape, and subtropical gardens blend seamlessly with architecture inspired by Moorish design. Featuring 462 guest rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. This five-star destination is home to an award-winning culinary offering, ranging from casual dining to Michelin-starred cuisine. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas. JOIN OUR TEAM! …as an In-Room Dining Supervisor at The Ritz-Carlton Abama Resort, Tenerife. Who we're looking for… Are you passionate about luxury dining experiences and inspiring high-performing teams? As an In-Room Dining Supervisor , you will oversee the daily operations of our In-Room Dining service, ensuring every guest enjoys an exceptional dining experience in the comfort of their room or suite. You will lead by example, coach and support your team, and ensure every order is delivered with precision, efficiency, and the personalized service that defines The Ritz-Carlton. If you are a hands-on leader with a passion for hospitality and operational excellence, we'd love to meet you. Your responsibilities will include… Supervise the day-to-day operation of the In-Room Dining department, ensuring seamless and efficient service. Lead, coach, motivate, and develop the In-Room Dining team while fostering a culture of excellence, collaboration, and continuous improvement. Ensure all food and beverage orders are prepared, presented, and delivered according to The Ritz-Carlton's luxury service standards. Monitor service quality, delivery times, presentation, and guest satisfaction to consistently exceed expectations. Handle guest requests, special dietary requirements, and service recovery situations promptly and professionally. Coordinate closely with the Culinary, Stewarding, Front Office, Housekeeping, and Engineering teams to ensure smooth daily operations. Supervise the preparation of VIP amenities, special occasion setups, and personalized in-room dining experiences. Monitor inventory, operating supplies, and equipment, ensuring compliance with quality, hygiene, and safety standards. Support scheduling, task allocation, onboarding, and performance development of team members. Promote menu knowledge, upselling opportunities, and Forbes Five-Star and The Ritz-Carlton Gold Standards throughout the team. Analyze guest feedback and operational performance, implementing continuous improvement initiatives when appropriate. What we're looking for… Previous supervisory experience in In-Room Dining, Restaurant, Food & Beverage, or a similar leadership role, preferably within a luxury hotel or resort. Strong leadership skills with the ability to coach, motivate, and develop a high-performing team. Passion for luxury hospitality and delivering personalized guest experiences. Excellent organizational, communication, and problem-solving skills. Ability to thrive in a fast-paced environment while maintaining exceptional attention to detail. Strong understanding of food safety, hygiene standards, and luxury service procedures. Fluency in English and Spanish; additional languages are considered an advantage. Experience with hotel property management systems and point-of-sale systems is preferred. A valid work permit for Spain. How we inspire you… Being part of our team means leading experiences that guests will remember long after their stay. Your leadership, commitment to excellence, and passion for service will help create memorable dining moments while inspiring your team to deliver the highest standards of luxury hospitality. Attractive salary above market standards with flexible compensation options. Marriott Explore Rate benefits at more than 9,500 hotels worldwide for you, your partner, parents, and eligible family members. 20% Food & Beverage discount at Marriott hotels and 50% discount across the resort's dining venues. Up to 75% discount on flights to mainland Spain for Tenerife residents. Corporate discounts on leisure activities and travel. A special birthday gift. An overnight stay at the resort after one year of service. 13th and 14th salary payments. Continuous learning through Marriott International's training and leadership development programs. Career growth opportunities within a leading global hospitality company. Complimentary meals in the employee dining room. Uniform and laundry service provided (depending on department). Team celebrations, recognition events, and employee engagement activities. Opportunities to participate in community outreach and social responsibility initiatives. (Benefits are subject to internal policies and applicable tax and employment regulations.) Have we inspired you? Apply through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis protected by applicable law. At more than 100 award-winning properties worldwide, our Ladies and Gentlemen create extraordinary experiences that remain with guests long after they depart. At The Ritz-Carlton, excellence in caring is our craft, guided by our Gold Standards. Here, you'll have the opportunity to take pride in your work, grow your career, and belong to a team united by one purpose: delivering genuine luxury through exceptional hospitality. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, volcanic landscape, and subtropical gardens blend seamlessly with architecture inspired by Moorish design. Featuring 462 guest rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. This five-star destination is home to an award-winning culinary offering, ranging from casual dining to Michelin-starred cuisine. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas. Join Our Team! …as a Room Service Waiter/Waitress at The Ritz-Carlton Abama Resort, Tenerife! Who we're looking for… Are you passionate about delivering personalized service and creating memorable dining experiences? As a Room Service Waiter/Waitress , you will provide exceptional in-room dining service, ensuring every guest enjoys a seamless and luxurious experience in the comfort of their room or suite. If you thrive in a fast-paced environment, have a genuine passion for hospitality, and enjoy exceeding guest expectations, we'd love to meet you! Your responsibilities include… Prepare, deliver, and serve food and beverage orders in guest rooms and suites according to The Ritz-Carlton's luxury service standards. Welcome guests with warmth and professionalism, ensuring every interaction reflects exceptional hospitality. Present menu items and beverages, answer guest questions, and accommodate special requests with care and attention to detail. Coordinate closely with the Culinary, Bars, and other departments to ensure timely and flawless service. Verify the accuracy and presentation of every order before delivery. Clear trays and tables from guest rooms promptly while maintaining cleanliness and organization in service areas. Handle guest requests and resolve any service issues efficiently, empathetically, and professionally. Promote additional dining options and personalized recommendations to enhance the guest experience. Stay informed about restaurant menus, seasonal promotions, resort offerings, and luxury service standards. What we expect from you… A genuine passion for hospitality and delivering exceptional guest experiences. Previous experience in hospitality, restaurants, or Room Service/In-Room Dining, preferably within a luxury hotel environment. Excellent organizational skills and strong attention to detail. A proactive attitude, discretion, and a guest-first mindset. The ability to work collaboratively within a team and across departments. Fluency in English and Spanish (additional languages are a plus). A valid work permit for Spain. What we offer… An attractive salary above market standards. Travel the world with special rates at over 9,500 Marriott hotels through the Explore Rate program, available for you, your partner, parents, and family members. Enjoy a 20% discount on food and beverages at Marriott hotels worldwide and a 50% discount within the resort. Up to 75% discount on flights if you are based in Tenerife. Corporate discounts on leisure activities and travel. A special birthday gift. Experience the resort as a guest after one year of service—our unique appreciation benefit. Additional annual bonus payment. Innovative training programs and continuous professional development opportunities. Career growth within a leading international hospitality company. Complimentary meals in the employee dining room. Uniform provided and professionally laundered. Employee celebrations and events, including outings, anniversaries, and themed appreciation weeks. Community engagement and volunteer activities. (All benefit and bonus programs are subject to internal policies as well as applicable tax and employment regulations. Benefits do not constitute a legal entitlement and may be modified by the employer at any time.) Have we inspired you? Apply through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other status protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that they remain with our guests long after their stay. We believe that everyone succeeds when empowered to be creative, thoughtful, and compassionate. Every day, we set the standard for luxury hospitality, taking great pride in delivering excellence in guest care and comfort. Your role will be to uphold The Ritz-Carlton Gold Standards with grace and attention to detail every day. These values are the foundation of our culture and the reason why The Ritz-Carlton remains a global leader in luxury hospitality. As part of our team, you will learn and embody our principles, including our Credo, Employee Promise, and Service Values. By joining The Ritz-Carlton, you become part of Marriott International's world-class portfolio of brands. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of yourself. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, volcanic landscape, and subtropical gardens blend seamlessly with architecture inspired by Moorish design. Featuring 462 guest rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. This five-star destination is home to an award-winning culinary offering, ranging from casual dining to Michelin-starred cuisine. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas. JOIN OUR TEAM! …as a Guest Relations Supervisor at The Ritz-Carlton Abama Resort, Tenerife. Who we're looking for… Are you passionate about leading teams and creating unforgettable guest experiences? As a Guest Relations Supervisor , you will oversee the daily operations of the Guest Relations department, ensuring every interaction reflects The Ritz-Carlton Gold Standards. You will inspire, coach, and support your team while anticipating guest needs, delivering personalized service, and ensuring the highest levels of guest satisfaction. If you are a hands-on leader with a passion for luxury hospitality and service excellence, we'd love to meet you. Your responsibilities will include… Supervise the daily operations of the Guest Relations department, ensuring an exceptional and personalized guest experience throughout every stage of the stay. Lead, coach, motivate, and develop the Guest Relations team, fostering a culture of excellence, collaboration, and continuous improvement. Ensure all Guest Relations procedures, service standards, and The Ritz-Carlton Gold Standards are consistently implemented. Oversee the arrival and stay experience of VIPs, repeat guests, long-stay guests, and guests celebrating special occasions, ensuring memorable and personalized experiences. Handle complex guest concerns and service recovery situations with professionalism, empathy, and sound decision-making. Collaborate closely with Front Office, Housekeeping, Food & Beverage, Spa, Engineering, Security, and other departments to ensure seamless operations and outstanding service delivery. Review and maintain guest profiles, preferences, and special requests to deliver highly personalized service. Oversee the preparation and delivery of welcome amenities, personalized touches, and special experiences for guests. Monitor guest feedback, satisfaction scores, and service quality indicators, identifying opportunities for continuous improvement and implementing action plans when required. Act as a role model and operational support for the team, providing guidance and assistance in complex situations. Support scheduling, task allocation, onboarding, and performance follow-up within the department. What we're looking for… Previous experience in Guest Relations, Front Office, Guest Services, or a similar leadership role, preferably within a luxury hotel or resort. Demonstrated experience leading, coaching, and developing teams in a high-end hospitality environment. Strong leadership, communication, and interpersonal skills with a genuine passion for guest service. Excellent problem-solving and decision-making abilities, with the confidence to manage challenging situations effectively. Exceptional organizational skills and meticulous attention to detail. The ability to collaborate across multiple departments in a fast-paced luxury environment. Fluency in English and Spanish; German and additional languages are highly valued. Proficiency in computer applications and, preferably, hotel property management systems. A valid work permit for Spain. How we inspire you… Being part of our team means leading experiences that guests will remember for a lifetime. Your leadership, passion for excellence, and commitment to developing others will help shape the exceptional service culture that defines The Ritz-Carlton. Attractive salary above market standards with flexible compensation options. Marriott Explore Rate benefits at more than 9,500 hotels worldwide for you, your partner, parents, and eligible family members. 20% Food & Beverage discount at Marriott hotels and 50% discount across the resort's dining venues. Up to 75% discount on flights to mainland Spain for Tenerife residents. Corporate discounts on leisure activities and travel. A special birthday gift. An overnight stay at the resort after one year of service. 13th and 14th salary payments. Continuous learning through Marriott International's training and leadership development programs. Career growth opportunities within a leading global hospitality company. Complimentary meals in the employee dining room. Uniform and laundry service provided (depending on department). Team celebrations, recognition events, and employee engagement activities. Opportunities to participate in community outreach and social responsibility initiatives. (Benefits are subject to internal policies and applicable tax and employment regulations.) Have we inspired you? Apply through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis protected by applicable law. At more than 100 award-winning properties worldwide, our Ladies and Gentlemen create extraordinary experiences that remain with guests long after they depart. At The Ritz-Carlton, excellence in caring is our craft, guided by our Gold Standards. Here, you'll have the opportunity to take pride in your work, grow your career, and belong to a team united by one purpose: delivering genuine luxury through exceptional hospitality. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: an oasis of tranquility where the sea, volcanic landscape, and subtropical gardens blend seamlessly with architecture inspired by Moorish design. Featuring 462 guest rooms and suites—located within the vibrant Citadel and the exclusive Retreat—guests enjoy breathtaking views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. This five-star destination is home to an award-winning culinary offering, ranging from casual dining to Michelin-starred cuisine. The resort also features multiple swimming pools, a 2,500 m² Spa & Fitness Center, and the largest Ritz Kids in Europe. On Abama's golden sandy beach, guests enjoy an exclusive area with complimentary sunbeds and umbrellas. JOIN OUR TEAM! …as a Guest Relations Agent at The Ritz-Carlton Abama Resort, Tenerife. Who we're looking for… Are you passionate about creating memorable guest experiences and delivering personalized luxury service? As a Guest Relations Agent , you will play a key role in ensuring every guest feels genuinely welcomed, valued, and cared for throughout their stay. Acting as a trusted point of contact, you will anticipate guest needs, build meaningful relationships, and resolve requests with professionalism, empathy, and attention to detail. If you have a natural talent for hospitality, excellent communication skills, and a passion for exceeding expectations, we'd love to meet you. Your responsibilities will include… Welcome guests with warmth and professionalism, creating memorable first and lasting impressions throughout their stay. Build strong relationships with guests by anticipating their needs and delivering personalized experiences. Handle guest requests, preferences, special occasions, and concerns promptly, ensuring complete satisfaction. Coordinate with Front Office, Housekeeping, Food & Beverage, Engineering, Spa, Security, and other departments to ensure seamless service delivery. Provide accurate information about the resort's facilities, dining venues, recreational activities, transportation, and local attractions. Follow up on guest requests and service recovery actions, ensuring all matters are resolved efficiently and to the highest standard. Support VIP arrivals, long-stay guests, and special events, ensuring personalized attention at every stage of the guest journey. Maintain accurate guest profiles and preferences to enhance future experiences. Promote resort services and experiences that add value to each guest's stay. Ensure every interaction reflects The Ritz-Carlton Gold Standards and our commitment to legendary service. What we're looking for… Outstanding communication and interpersonal skills, with a warm, approachable, and guest-focused attitude. Previous experience in Guest Relations, Front Office, Concierge, Guest Services, or other luxury hospitality roles is preferred. A genuine passion for creating exceptional guest experiences and building lasting relationships. Strong organizational skills with the ability to manage multiple priorities while maintaining exceptional attention to detail. The ability to work collaboratively across departments in a dynamic luxury environment. Fluency in English and Spanish; German and additional languages are highly valued. Proficiency in computer applications and, preferably, hotel property management systems. A valid work permit for Spain. How we inspire you… Being part of our team means creating moments that guests will remember long after their stay. Your passion for hospitality, attention to detail, and commitment to excellence will help transform every interaction into a truly exceptional experience. Attractive salary above market standards with flexible compensation options. Marriott Explore Rate benefits at more than 9,500 hotels worldwide for you, your partner, parents, and eligible family members. 20% Food & Beverage discount at Marriott hotels and 50% discount across the resort's dining venues. Up to 75% discount on flights to mainland Spain for Tenerife residents. Corporate discounts on leisure activities and travel. A special birthday gift. An overnight stay at the resort after one year of service. 13th and 14th salary payments. Continuous learning opportunities through Marriott's world-class training programs. Career development opportunities within a leading global hospitality company. Complimentary meals in the employee dining room. Uniform and laundry service provided (depending on department). Team celebrations, recognition events, and employee engagement activities. Opportunities to participate in community outreach and social responsibility initiatives. (Benefits are subject to internal policies and applicable tax and employment regulations.) Have we inspired you? Apply through Marriott Careers with your application documents. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. At more than 100 award-winning properties worldwide, our Ladies and Gentlemen create extraordinary experiences that remain with guests long after they depart. At The Ritz-Carlton, excellence in caring is our craft, guided by our Gold Standards. Here, you'll have the opportunity to take pride in your work, grow your career, and belong to a team united by one purpose: delivering genuine luxury through exceptional hospitality. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island’s most iconic resort: an oasis of tranquillity where the sea, land and lush subtropical gardens blend with architecture inspired by Moorish design. With 462 rooms and suites spread across the vibrant Citadel and the exclusive Retreat, the resort offers spectacular views and unique experiences, alongside award-winning dining, multiple pools, a 2,500 m² Spa & Fitness Center and the largest Ritz Kids in Europe. JOIN OUR TEAM! …as a Cook! Who are we looking for…? Are you passionate about cooking and eager to learn and grow in a professional kitchen environment? As a Cook , you will be an essential part of the team, supporting the preparation of dishes, keeping the kitchen organized, and ensuring smooth and efficient service. If you are organized, proactive, and enjoy working in a team, this position is perfect for you. Your responsibilities will include… Assisting with ingredient preparation and mise en place according to restaurant standards. Supporting chefs and cooks to ensure dishes are delivered on time and with consistent quality. Keeping the kitchen organized, clean, and compliant with hygiene and food safety standards. Helping with cleaning and maintenance of utensils, equipment, and workstations. Following instructions from the Head Chef and learning culinary techniques. Properly storing and handling products to ensure freshness and rotation. Assisting with inventory management and stock control when needed. Maintaining a professional, positive, and collaborative attitude throughout service. What we are looking for… Previous kitchen experience (valued but not required). Genuine interest in cooking, gastronomy, and teamwork. Ability to work in a fast-paced environment under pressure. Organization, discipline, and attention to detail. Flexibility to work shifts, weekends, and holidays. Proactive attitude and willingness to learn. Good presentation, professionalism, and team spirit. Valid work permit for Spain. How we inspire you… Competitive salary aligned with fine dining standards. “Explore Rate” travel benefits at over 9,500 Marriott hotels worldwide, extended to family members, partners, and parents. 20% food & beverage discount worldwide and 50% discount on the resort’s culinary offerings. Corporate benefits program with leisure, lifestyle, and dining discounts. A special birthday surprise. A complimentary stay at the resort after your first year of service. 13th and 14th salary payments. Continuous training and professional development through our corporate university. Career growth opportunities within Michelin-level restaurants and an international company. Complimentary meals in the employee restaurant. Uniform and laundry service provided. Internal events, employee celebrations, and team-building activities. Participation in social responsibility initiatives. Comprehensive corporate medical care. (All benefits and bonus programs are subject to internal policies and applicable tax and labor regulations. There is no legal entitlement to benefit programs, and offerings may be modified by the employer at any time.) Interested? Submit your application through MarriottCareers or the restaurant portal with your CV and cover letter. Marriott International is an employer committed to equal opportunity, diversity, and inclusion. At The Ritz-Carlton, our Ladies and Gentlemen create memorable experiences guided by the Gold Standards. Your role will be to ensure that these standards are delivered every day with grace, confidence, and attention to deta At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

¡TE ESTAMOS BUSCANDO! En Hesperia World, transformamos la forma de vivir la hospitalidad. Somos un grupo líder en el sector hotelero con presencia nacional e internacional, gestionando experiencias únicas en hoteles urbanos, vacacionales y resorts. Si buscas un entorno donde la innovación, la excelencia y el talento son protagonistas, este es tu lugar. Únete a nosotros y forma parte de una compañía en constante evolución. Buscamos un/a FREGAPLATOS para nuestro HOTEL HESPERIA PRESIDENTE ubicado en el centro de Barcelona. ¿Qué harás en tu día a día? Limpieza y desinfección de utensilios, menaje y equipos de cocina. Lavado de platos, vasos, cubiertos, ollas, sartenes y demás utensilios mediante lavavajillas industrial o de forma manual cuando sea necesario. Mantenimiento de la limpieza de superficies de trabajo, suelos y áreas operativas de la cocina. Aplicación de los protocolos de higiene alimentaria y seguridad establecidos por el hotel. Gestión y correcta separación de residuos conforme a la normativa vigente. Reposición y organización del material limpio para garantizar la operativa diaria. Apoyo en tareas básicas de cocina cuando las necesidades del servicio lo requieran. Control y comunicación de necesidades de reposición de productos y materiales de limpieza. Cumplimiento de los estándares de calidad, sostenibilidad, seguridad e higiene establecidos por la compañía. Colaboración activa con el equipo para asegurar el correcto funcionamiento de la cocina y la excelencia en el servicio. ¿Qué necesitas para el puesto? Educación Secundaria Obligatoria o equivalente. Dominio del castellano. Valorable conocimiento de APPCC. Valorable experiencia en tareas básicas de apoyo en cocina. Capacidad para trabajar en equipo, organización y atención al detalle. Actitud positiva y orientación a la calidad y al servicio Se ofrece · Incorporación a un equipo estable en un hotel consolidado en la ciudad · Jornada completa · Contrato temporal con opción a indefinido según desempeño · Salario según convenio · Formación interna en protocolos y procedimientos del hotel · Buen ambiente de trabajo · Descuentos especiales en hoteles de la Compañía, así como en variedad servicios y productos. ¡Te esperamos!

INTERIM HOTEL PROCUREMENT SPECIALIST – LONDON HQ The Interim Hotel Procurement Specialist is responsible for leading the procurement function across the hotel portfolio, ensuring the business secures the right products, services, and supplier partnerships to deliver exceptional guest experiences while achieving commercial value. This role requires a commercially minded procurement professional with hospitality experience, strong negotiation skills, and the ability to drive cost efficiencies without compromising quality or brand standards. As an interim appointment, you will provide immediate expertise, review current procurement practices, identify opportunities for improvement, and support operational teams through a period of change and business transformation. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Lead procurement across the hotel portfolio, delivering commercial value while supporting operational excellence. Develop and implement sourcing strategies across key spend categories, driving cost efficiencies without compromising quality or brand standards. Build and manage strong supplier relationships, negotiate contracts, monitor performance, and mitigate supply chain risks. Partner with hotel operations to support day-to-day purchasing, property openings, refurbishments, and capital projects. Analyse spend, identify savings opportunities, and support budgeting, forecasting, and procurement reporting. Ensure purchasing activities comply with company policies, legal requirements, and sustainable procurement practices. Work collaboratively with Operations, Finance, Food & Beverage, Development, and Property teams to deliver procurement initiatives and continuous improvement across the business. THE FIRE YOU CARRY A proactive, can-do attitude with the confidence to take ownership and drive results. An entrepreneurial mindset with the ability to identify opportunities, challenge thinking, and create solutions. The ability to thrive in a fast-paced, ever-changing environment. Proven procurement experience within hospitality, hotels, serviced apartments, or a multi-site operational environment. A successful track record of developing procurement strategies that deliver commercial value, cost savings, and operational efficiencies. Demonstrated success in supplier negotiations, contract management, and strategic sourcing across multiple spend categories. Strong knowledge of hospitality procurement, including Food & Beverage, Rooms, Housekeeping, Engineering, IT, and Operational Supplies. Experience partnering with operational teams and managing multiple stakeholders across a complex, fast-paced business. The ability to analyse spend, identify opportunities, and implement continuous improvements that enhance performance and value. A commercial mindset with the drive to maximise opportunities and deliver meaningful impact. YOUR PROVEN TRACK Excellent commercial acumen with strong analytical and problem-solving skills. Outstanding negotiation, communication, and relationship-building abilities. Highly organised with strong project management skills and the ability to manage competing priorities. Experience using procurement systems, purchasing platforms, and Microsoft Office applications. Strong understanding of hospitality supply chains, supplier markets, and industry trends. The ability to work independently, adapt quickly, and deliver results in an interim role. A collaborative approach with the confidence to influence stakeholders at all levels. A passion for continuous improvement and delivering exceptional outcomes. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software.

OPERATIONS MANAGER – LOCKE MILLENNIUM BRIDGE We’re seeking a driven Operations Manager to support our hotel operations and deliver an exceptional guest experience. Reporting into the General Manager, you will be responsible for the day-to-day running of the hotel, ensuring all departments operate smoothly and consistently meet the highest standards of service. Working closely with teams across Front Office, Housekeeping, Food & Beverage, and Maintenance, you will drive efficiency, performance, and guest satisfaction. We’re looking for a hands-on leader who leads by example, inspires their team, and creates a positive, high-performing culture. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Management: Manage and coordinate all hotel departments, including Front Office, Housekeeping, Food & Beverage, Maintenance, and other operational departments. Ensure compliance with health, safety, and legal regulations. Monitor daily operations to maintain smooth functioning and resolve issues promptly. Guest Experience: Maintain high standards of customer service and guest satisfaction. Handle guest complaints and feedback professionally, ensuring timely resolution. Implement initiatives to enhance guest loyalty and repeat business. Financial & Revenue Management: Assist in budgeting, forecasting, and cost control measures. Monitor departmental expenses and implement strategies to maximise profitability. Assist Cluster/General Manager to optimise occupancy and ADR (Average Daily Rate). Leadership & Development: Recruit, train, and mentor department heads and teams. Conduct performance reviews and implement development plans. Foster a positive work culture and ensure compliance with HR policies. Quality & Brand Standards: Ensure all departments adhere to brand standards and operational SOPs. Conduct regular audits and inspections to maintain quality and consistency. Drive continuous improvement initiatives. Strategic Planning: Contribute to long-term operational strategies aligned with business goals. Identify opportunities for innovation and efficiency improvements. Support sustainability and corporate social responsibility initiatives. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passionate about hotel operations and delivering exceptional guest experiences Strong leadership and people management skills Excellent communication, coaching and problem-solving abilities Exceptional financial acumen and understanding of hotel revenue streams Knowledge of PMS, POS and operational software Ability to work under pressure and adapt to changing priorities Energetic, adaptable, and comfortable working in a fast‑paced, guest‑focused environment YOUR PROVEN TRACK Bachelor’s degree in hospitality management or related field (preferred) Minimum 5 years of experience in hotel operations, with at least 2 years in a managerial role. Proven track record in managing multi-department operations including F&B WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

POSITION SUMMARY Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATION Education: No high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Mayordomo/a En The Lodge Mallorca 5*, estamos seleccionando a un mayordomo/a, quien se encargue de proporcionar un servicio de alto nivel a los huéspedes, asegurando su satisfacción durante toda su estancia. Además de las responsabilidades propias de un mayordomo, este puesto también implica la realización de algunas tareas de mozo y la conducción de un buggie para trasladar a los huéspedes dentro de las instalaciones del hotel. RESPONSABILIDADES Atención al lobby y recepción: Realizar tareas de limpieza y repaso en la entrada y la terraza del hotel. Gestión de equipaje: Recibir a los huéspedes, ayudarles con su equipaje y acompañarlos a sus habitaciones, asegurándose de que todo esté en orden y de que se sientan familiarizados con las instalaciones. Proporcionar información: Informar sobre las actividades disponibles en el hotel y en la zona circundante, hacer reservas y coordinar servicios adicionales según las preferencias de los huéspedes. Asistencia con el Check-in y Check-out: Realizar los trámites necesarios para el registro de entrada y salida de los huéspedes, garantizando una experiencia fluida y sin problemas. Servicio de Habitaciones: Atender las solicitudes de los huéspedes en relación con el servicio de habitaciones, asegurando la entrega puntual de alimentos, bebidas u otros artículos solicitados. Apoyo en Pisos: Proveer soporte en la limpieza y el orden de las áreas comunes, como piscinas y terrazas, especialmente durante las horas de la tarde. Flexibilidad horaria Relación con clientes Atención Personalizada: Garantizar que no haya ningún cliente que llegue al hotel sin ser asistido inmediatamente. ¿QUÉ NECESITAMOS DE TI? Formación: ESO. Nivel de inglés alto. Disponibilidad horaria para turnos rotativos (mañana, tarde y noche) Licencia de conducir y coche propio. Capacidad de autonomía. Excelentes habilidades comunicativas. ¿QUÉ OFRECEMOS? Contrato fijo-discontinuo hasta el 31/10 Jornada completa. Uniforme y una comida por turno incluida. Excelente ambiente de trabajo y compañerismo. Grandes proyectos de formación continua. Posibilidad de crecimiento en la compañía. ÚNICO: IRREPETIBLE, EXTRAORDINARIO, EXCELENTE. Nuestro propósito es brindar un servicio excelente a nuestros clientes en hoteles excepcionales en destinos como Madrid, Mallorca, Costa Brava , Andalucía y Norte de España. Nos ocupamos de nuestros clientes, de nuestro equipo, de nuestros hoteles, de la comunidad y del planeta. Esta visión merece que sea real, cada día y en todos los casos. Creemos que, el lujo debe entenderse como una combinación de nuevas experiencias, el valor de lo auténtico y el placer de la sencillez. Todo ello potenciado por la sofisticación, el estilo, la seducción y la calidez. ÚNICO significa irrepetible; por eso ponemos al alcance de nuestros clientes una experiencia incomparable, la entrada a un mundo hecho a medida y en el que cada individuo es diferente y especial. Porque éste es el auténtico significado del lujo en la hospitalidad contemporánea. NUESTRA GENTE Nos apasiona lo que hacemos, y somos conscientes de que los resultados se obtienen a través de las acciones que repetimos a diario. Es por ello, que cada persona en nuestro equipo se compromete a cultivar una actitud de cuidado y dedicación. Animamos a nuestros equipos a que cosechen esta actitud, y la siembren en todos los aspectos de su día a día. Proporcionando un entorno equitativo, justo, sostenible, ético y seguro donde puedan desarrollar sus habilidades y crecer. Un esfuerzo continuo por mantener la igualdad de oportunidades en todos sus aspectos, y la libertad para y entre todos los miembros de nuestro equipo. Descubre más en

Your Mission, Should You Choose to Accept It You’re the friendly face behind the bar who turns simple drinks into little moments of joy. From a perfect flat white to a fresh juice that brightens someone’s morning, you bring craft, calm and charisma to every shift. You’ll jump into a lively team that thrives on collaboration, good vibes and helping each other shine. This role sits at the heart of our restaurant and bar, where you’ll keep the energy high and the service smooth from open to close. You’ll learn quickly, grow steadily and have plenty of room to shape your skillset. Your latte art will get its moment to shine. In Case You Don’t Know Who We Are Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You’ll Do Craft and serve high-quality beverages, from espresso to smoothies to specialty drinks Bring warm, professional service to every guest who walks in Jump in with restaurant and bar tasks during busy moments Keep the bar tidy, stocked and running smoothly throughout the day Handle guest questions with confidence and share your knowledge of our menu and spaces Operate and care for coffee and drink equipment like a pro Support events when needed, helping with setup and service Work closely with your team to keep the entire operation flowing What You’ll Have You have experience as a barista or in beverage prep, or you’re eager to build those skills fast You bring a guest-first mindset and a genuinely welcoming vibe You have strong communication skills and enjoy connecting with people You manage your time well and stay calm when things get lively You speak English and Spanish at a conversational level You bring curiosity to learn, improve and support your teammates You’re comfortable jumping between tasks, from drinks to service to event support What We Offer The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like and the to create meaningful change The chance to learn and grow in your role with the potential for future growth Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family! A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.

MARKETING GRADUATE - LONDON HQ As Marketing Graduate, you will support the day-to-day delivery of marketing activity across edyn’s portfolio of brands, helping coordinate campaigns across digital, social, email, website, and offline channels. You’ll assist with campaign planning, content and asset coordination, website and email updates, stakeholder management, and performance reporting, while gaining hands-on experience in a fast-paced hospitality environment. You’ll help ensure marketing activity is delivered accurately, on time, and in line with brand guidelines, contributing to wider brand and commercial objectives. This role is ideal for a recent graduate with an interest in brand, digital marketing, campaign management, and performance analysis, who is looking to build a broad foundation in marketing and develop both creative and analytical skills. This role is based at our London Bridge office 5 days a week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Campaign Coordination & Administration Support campaigns across digital, social, email and offline channels. Maintain timelines, asset trackers and marketing calendars. Coordinate campaign assets and materials. Support approvals and ensure accurate documentation. Content & Brand Support Update website content, collateral and brand materials. Coordinate photography, video and creative assets across brands. Ensure content follows brand guidelines and messaging. Maintain asset libraries and documentation. Digital Marketing Support Assist with email briefing, scheduling, testing and reporting. Support website updates and content administration. Monitor traffic, engagement and conversions. Assist with SEO and content optimisation. Reporting & Performance Analysis Prepare weekly & monthly marketing reports. Consolidate data from digital platforms, CRM and campaigns. Track traffic, email performance, leads, engagement and ROI. Identify trends and insights for future activity. Stakeholder & Agency Coordination Liaise with teams and agencies to deliver initiatives. Brief creative, digital and production partners. Coordinate openings, events, partnerships and promotions. Build relationships across the business. Continuous Improvement & Projects Support marketing projects and process improvements. Identify ways to improve efficiency, reporting and content management. Assist with tools, systems and ways of working. Share ideas to support Central Marketing. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Strong organisational skills and the ability to manage multiple tasks and deadlines. Excellent written and verbal communication skills. High level of attention to detail and accuracy. Good understanding of marketing principles and digital marketing channels. Analytical mindset with the ability to interpret data and identify trends. Proactive, collaborative, and willing to learn in a fast-paced environment. Proficient in Microsoft Office (Excel, Word, PowerPoint); familiarity with marketing platforms, CMS tools, email marketing systems, or analytics tools would be an advantage. YOUR PROVEN TRACK First-class or Upper Second-Class Honours degree in Marketing, Digital Marketing, Communications, Business, or a related discipline. Previous internship, placement, or work experience in marketing, communications, digital marketing, or hospitality is desirable. Experience working in a hospitality, travel, lifestyle, or consumer-focused environment WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.

SOCIAL MEDIA GRADUATE - LONDON HQ As Social Media Graduate, you will support the day-to-day delivery of our social media and digital marketing activity, helping bring the brand to life across major social media platforms. You’ll assist with content creation, campaign coordination, community management, and performance reporting, while gaining hands-on experience in a fast-paced hospitality and lifestyle environment. You’ll help ensure our content is engaging, on-brand, and aligned with wider marketing objectives, contributing ideas that support audience growth and strengthen brand awareness. This role is ideal for a recent graduate with a passion for social media, content, and digital storytelling, who is looking to build a career in marketing and develop practical experience across both creative and analytical aspects of the function. This role is based at our London Bridge office 5 days a week. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Content Planning & Publishing Maintain content calendars across all platforms and brands. Coordinate scheduling and publishing, ensuring accuracy and timely delivery. Support captions, stories, short-form video briefs and assets in line with brand guidelines. Visit edyn properties as required to create on-location photography and short-form video for social channels. Liaise with internal teams and external partners to gather content and campaign information. Community Management Monitor channels and respond to comments, messages, and guest interactions. Escalate service issues or sensitive conversations appropriately. Track sentiment and emerging trends, opportunities, or risks. Maintain a consistent brand tone across interactions. Campaign & Influencer Support Support campaigns, partnerships and influencer collaborations. Assist with influencer outreach, coordination and tracking. Ensure assets and deliverables are received, reviewed and archived. Coordinate activity around openings, events and initiatives. Performance Monitoring & Reporting Prepare weekly and monthly social reports. Track engagement, reach, follower growth, video performance and traffic. Identify top-performing content and insights for future planning. Maintain dashboards and campaign summaries. Brand & Market Research Monitor competitors and trends across hospitality, travel and lifestyle. Research features, formats and audience behaviours. Share insights with the marketing team. Contribute content, campaign and engagement ideas for brand and commercial objectives. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Self-motivated, organised, and outcome-focused, with a drive to deliver high-quality work and meet deadlines consistently. Strong written communication skills, with the ability to create clear, engaging, and brand-appropriate content across a range of digital channels. Good understanding of major social media platforms, including Instagram, TikTok, Facebook, LinkedIn, and YouTube. A creative mindset with an eye for visual content, trends, and digital storytelling. Excellent attention to detail, with the ability to manage multiple projects and competing deadlines in a fast-paced environment. An analytical approach, with the confidence to interpret social media performance data, identify insights, and suggest improvements. Confident using Microsoft Office; experience with social media scheduling, content management, and analytics tools YOUR PROVEN TRACK First-class or Upper Second-Class Honours degree in Marketing, Digital Marketing, Communications, Media, or a related field. Previous internship, placement, freelance, or personal project experience in social media or digital marketing. Experience working within hospitality, travel or lifestyle brands. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.

POSITION SUMMARY Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones and emails using appropriate etiquette. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

HR GRADUATE - LONDON HQ Edyn is transforming the way we support our people by consolidating nine payroll systems into one and implementing new Human Capital Management, Recruitment, Learning Management, Time & Attendance and Employee Expenses platforms. As our HR Graduate, you will work alongside HR leaders, operational teams and external technology partners to help shape the future of HR across the business. You'll gather business requirements, map existing and future processes, support data cleansing and migration, assist with system configuration and testing, contribute to implementation and help embed new ways of working. As the project progresses, you will create training materials, support manager and employee education, gather feedback and help drive adoption of our new systems. Alongside this transformation work, you'll gain valuable exposure to employee relations, HR analytics, policy development and people operations, providing an outstanding foundation for a career in Human Resources. This role is based five days a week in our London Bridge Head Office. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS HR Transformation Support the implementation of new HR, Payroll, Recruitment, Learning, Time & Attendance and Expenses systems. Assist with consolidating nine payroll systems into a single platform. Gather business requirements from operational and central teams. Document current ('As Is') and future ('To Be') HR processes. Support system testing, issue logging and user acceptance testing. Assist with implementation planning and go-live activities. Data & Process Improvement Prepare, validate and cleanse employee and payroll data for migration. Produce reports and analyse HR data to support decision making. Identify opportunities to automate manual HR processes. Create standard operating procedures and process documentation. Change Management & Adoption Develop user guides, communications and learning materials. Support training sessions for managers and employees. Gather user feedback following implementation and recommend improvements. Help measure adoption and effectiveness of new systems. HR Operations & Employee Relations Support employee relations cases and investigations. Assist with policy development and compliance activities. Respond to HR queries and support people reporting. Contribute to wider HR projects and continuous improvement initiatives. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Strong analytical mindset with excellent attention to detail. Excellent Excel and Microsoft Office skills. Interest in HR technology, systems and process improvement. Strong communication and stakeholder management skills. Curious, proactive and eager to learn. Ability to manage confidential information professionally. YOUR PROVEN TRACK Recent degree in Human Resources, Business, Psychology or similar. Hospitality experience or HR placement is advantageous but not essential. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact.