Ayudante de Camarero/a
3 days ago
Barri Gotic, Barcelona
The place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. Main Duties ●Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members. ●Maintain a spotless, pristine work environment ●Provides service to and is accountable for an assigned section. ●Develop relationships with members in order to provide personalized service. ●Polishing cutlery ensuring they are ready for service. ●Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc) ●Perform opening and closing procedures including but not limited to the set up and break down of stations. ●Maintain a spotless and pristine working environment. ●Attending regular trainings with front and back of house teams to learn about any menu changes and specials alongside daily tastings. ●Wiping down tables after members have left resetting the restaurant so we can welcome reservations and accommodate walk ins. ●Resolve member complaints, handling all member interactions with the highest level of hospitality and professionalism. ●Take action in all matters related to safety, security, satisfaction and wellbeing of employees and members. ●Assure the proper handling of VIPs and PWKs, protecting their privacy and confidentiality. ●Supporting the team with any of their needs on an ad-hoc basis. ●Learn the table plan and table numbers of your site. What We are looking for... ●Passion for Food, drink and hospitality ●Strong attention to details ●Excellent customer service ●Fluent in English or Spanish ●Organised and reliable ●Ability to handle feedback to achieve member satisfaction ●Ability to multitask and work in a fast-paced environment ●Ability to understand and follow written and verbal instructions Benefits... • Team meal whilst on shift prepared by our chefs, • Soho Friends Membership, • 50% Team discount on Food & Drink, 7 days a week, • Team Room Rates; Any Bedroom, Any House, $100 a night, • Birthday Day Off, • Discount on Cowshed products and Soho Home (up to 20%), • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate., • Continuous training to develop yourself personally and professionally, • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.
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